Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1
Madrid, Comunidad de Madrid 1
Cardiff, Wales 1
Santo Domingo, Distrito Nacional 1
Islamabad, Islamabad 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • AgentColorado3 Marcus anderson (agent colorado) (@AgentColorado3) reported

    @XboxSupport hey you guys need to fix the friends list. It is glitching and not showing all of my friends and won't let me see my messages either

  • RRenkola88 Ryan Renkola (@RRenkola88) reported

    @XboxSupport my friends list is gone. How do I fix it

  • JaredTLamberton J Lamb (@JaredTLamberton) reported

    @XboxSupport y’all really need to fix this friends list stuff.

  • Jake94368880 Jake (@Jake94368880) reported

    Was having no friends list issue until I just restarted my Xbox so try that!! @Xbox @XboxSupport @XBIssues

  • mallory_reads Mallory (@mallory_reads) reported

    @XboxSupport my son’s friends list disappeared. Please fix this. I see from your replies that I’m not the only one with this issue. Hopefully we’ll get help and not just some automated response.

  • DirtyxHand Matt mcginley (@DirtyxHand) reported

    @Kristie__Says @XboxSupport Sucks everyone has the same issue but I’m just glad I’m not alone 😭

  • Vibes757 Robe (@Vibes757) reported

    @Kristie__Says @XboxSupport It is an update. Looks like it’s a minor fix though so idk. Still missing my list

  • TheGamingHurri1 void does stuff (@TheGamingHurri1) reported

    @taylorsouth01 @Xbox @XboxSupport I have that problem

  • Ginger_J_Jesus Jinger Jesus (@Ginger_J_Jesus) reported

    @XboxSupport There is an issue going around for the friends. I don't want a private message I want an answer here.

  • ricioly Rici🍋ly (@ricioly) reported

    @Michi7120 @Microsoft @Xbox It was happening to me even before updating, and the same thing is happening with the app. They’re having server issues.

  • xGamerBoomRangx xGamerBoomRangx - 94K Gamerscore🇺🇦 (@xGamerBoomRangx) reported

    @Xbox @XboxSupport What's happening with Xbox. This is the second Tuesday that have problem. Now the name of my friends are in Chinese or Japanese. Looks like a hack. I don't understand the server is in French-Canadian.

  • gyaradios kirby 💞💗 (@gyaradios) reported

    FIX UR CODE BRO WHATS GOIN ON😭😭😭😭 @XBOX

  • SunzInFour Nathaniel Bower (@SunzInFour) reported

    Xbox is so broken right now. My friends are gone, my chats won't load, the party tab is acting weird... not just my device either. It's happening to me on PC, Series X, Xbone, and the mobile app.

  • jperkfn JPerk | 444 (@jperkfn) reported

    selling next gen xbox series S for 150$ dm not going a dollar lower no issues

  • miningsimgod miningsimgod (@miningsimgod) reported

    @XboxSupport can ya fix xbox messages don't work xbox friends says 0 can ya look into it

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