Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 2
Paris, Île-de-France 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Bielefeld, NRW 2
Marietta, GA 2
Sittingbourne, England 2
Brussels, Bruxelles-Capitale 2
Brisbane, QLD 2
Liverpool, England 2
Anaheim, CA 2
Gustavo Adolfo Madero, CDMX 1
Zürich, ZH 1
Tallahassee, FL 1
Newark on Trent, England 1
Southampton, England 1
Stoke-on-Trent, England 1
Ács, Komárom-Esztergom 1
Portsmouth, England 1
Stalybridge, England 1
Birmingham, AL 1
Valley Stream, NY 1
Birmingham, England 1
Sunbury-on-Thames, England 1
Leeds, England 1
Coventry, England 1
Dundee, Scotland 1
Aachen, NRW 1
Barnsley, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • NerdyJayTwitch MrNerdyJay (@NerdyJayTwitch) reported from Miramar, Florida

    @PremiSterlin Ps5 and Xbox series X. That **** is broken lol

  • tPhippsy_ Tyson Phipps (@tPhippsy_) reported

    @Deadlydillgame I have issues with Apex only from the last update as well, but if I close discord, Xbox, and steam. For some reason this fixes it.. idk why other wise my pc acts funky. And it’ll stutter or minimize the game. It’s only been since the update as well.

  • realreddimes Ashten E (@realreddimes) reported

    @playrustconsole is there any way I can get a refund on my rust Xbox console edition? The game is unplayable I run 20 FPS if lucky 30 I constantly crash and lag I expected more out of the game and I hoped y’all would’ve fixed it by now but I would like a refund

  • Its_quique Carlos García (@Its_quique) reported

    @12minutesgame @Steam @Xbox I've got this error "unity 2019.4.28f1_1381962e9d08" the game just crash, it happened in PC I really wanna play this game :( I've tried a lot ideas, but still not working...

  • StonerOregon Oregon Stoner (@StonerOregon) reported

    @XboxSupport Fix your ****

  • MrMesh13 Mr.Mesh🥚(not following back) (@MrMesh13) reported

    @xtremescout123 @AyaanGoel @Gr1mOWO Just saying the problem my friend faced who got xbox instead of ps

  • cubusaddendum Rob Bantin (@cubusaddendum) reported from Malmö S:t Johannes, Skåne län

    @GrlpantsGR Maria and I were also struggling to see how Robux loot boxes and purchase discounts were legal. Didn’t Xbox Live hit the latter issue over ten year ago? Isn’t that why they changed credit to be 1:1 with purchased amounts? So many questions.

  • IMPERATOR_NOVA Volcano Tourism (@IMPERATOR_NOVA) reported

    @XboxWire @Xbox What ever.Are there any servers for that or as usual in this region there aren't any so people buy games and DLC for stuff that's unusable due to lag disadvantages.Or no match at all.Thanks for no series X here too except for scalpers after one year.

  • heatherbrickell HBrickell/Ravyn1973 (@heatherbrickell) reported

    @GearboxOfficial So curious…. Should the “Hot fix” slide at the load in screen reflect today’s date? Because my XBOX 1 is not reflective of the last 2 weeks of hot fixes. And no updates to be applied either.

  • fatherboard_ Beep Boop (@fatherboard_) reported

    Because I am studying to fix computers I wanna write a list of goals 1. Fix the hinges on the laptop my friend is planning on giving to me 2. Fix my old Xbox 360 (estimated problem is probably the plug) 3. Gut my old laptop and completely rebuild it from scratch

  • JacobDove3 Jacob Voorhees (@JacobDove3) reported

    @XboxSupport Hello, it shows on the xbox live status report that downloaded games are experiencing issues and just wanted to make sure the team at xbox knew about this. At the moment I can’t tell if I am having internet problems or if it might be on xbox’s end.

  • hoLMZ_wz Jack Holmes (@hoLMZ_wz) reported

    @XboxSupport Havent been able to get on Warzone for over 5 hours now. Status page says you have problems but surely it would be sorted by now? ¬_¬

  • StuN_UK StuN UK (@StuN_UK) reported

    @TESOnline getting login failed on the xbox eu server

  • StonerOregon Oregon Stoner (@StonerOregon) reported

    @XboxSupport why am I paying monthly for broken ****...

  • Pra3jwal Prajwal Shetty (@Pra3jwal) reported

    @IGN_IN Do you really think that a end user has to pay extra just for ps5 upgrade? Didn't face such issues with xbox games.

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