Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 4
Brisbane, QLD 4
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Vancouver, WA 2
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Excelsior, MN 1
Dhaka, Dhaka Division 1
Collierville, TN 1
Columbus, OH 1
Ciudad López Mateos, MEX 1
Saint-Lô, Normandie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Warl0k9 Warlok9 (@Warl0k9) reported

    @dark1x John, I think a lot of it now is Xbox users who have grown tired of waiting for Games and in general don’t like how Microsoft seems to be now making their games to fit into their service vs. making their service fit around their games. Now the XSX is not performing as promised?

  • WeedFlaminRacer 🇳🇱 Anton 🇳🇱 (@WeedFlaminRacer) reported

    @CallofDuty Fix your game!!! Already have a couple of time that my console ( Xbox one X) automatically turns off while playing this gane. Happens at the cut scenes most of the time

  • SContemplate S**t I Contemplate On The Toilet (@SContemplate) reported

    @WBGamesSupport Hello, I have a problem with Mortal Kombat 11 on xbox series S. After downloading the game and upgrading to ultimate, many of my skin packs that appear installed are showing up in kustomization as locked or don't appear at all.

  • im_vxto imvato_ (@im_vxto) reported

    @Treyarch @CallofDuty @CallofDutyDE please Fix the Crash Problem on Xbox 🤬 !!!!

  • SkylartheWolf_ 🇬🇧SkylartheWolf🇬🇧🏳️‍🌈 🔜 (@SkylartheWolf_) reported

    Got my new power supply for my Xbox 360 rgh, I thought I test the power supply first just to be sure that that's the issue or anything plug the power supply in and I pressed the button and the console powered on which is great news so now I know the consoles working 1/2

  • BODYBAGTOs BODYBAGTOs (@BODYBAGTOs) reported

    @EASPORTS_MUT I play madden on Xbox one and I thought you were putting out a fix for the DC’s but I guess not my gamer tag is BODYBAG317. Can I have my money back because your game is broken. Or do I have to take legal action 🤔

  • madseedjoe MadSeedJoe Gaming (@madseedjoe) reported

    @hatchetman0 @nitrado @survivetheark same issue here with my xbox server

  • Mystic_Voltzz RTV Glaz (@Mystic_Voltzz) reported

    @XboxSupport I'm having a problem with the rewards program. I'm not getting the points I should've recived for buying cold war

  • ghostshadow25 Tyler (@ghostshadow25) reported

    @MaplesCafe Nice Similar thing happened to me, I was given an Xbox One with a shoddy disc drive. I mostly buy games digitally though so it wasn't a huge issue and I was able to get the drive to work like 90% of the time now

  • ProfessorHutch Hutch (@ProfessorHutch) reported

    You still haven't answered @Xbox or @XboxSupport, or is that lack of support. Why is there disconnect issues with controller and headset on the Series X? What are you doing to fix it? What support do we get after dropping our hard earned on something that doesn't work?

  • Rafael_FPG Rafael Francisco (@Rafael_FPG) reported

    @charlieINTEL Is it to hard make a option to crossplay choosing only Xbox x Ps? I don´t have problems to play with other console gamers, but I don´t wanna play with this CHEATERS!

  • vapryo Vapryo (@vapryo) reported

    @EAHelp I've tried using your guys like chat support never helps, I'm having an issue where I can't play ea games because my account is disabled But I can't update my account because the email linked to it no longer exists And I can't log in thru my xbox account

  • AresRound2 Ares (@AresRound2) reported

    The Xbox Series X isn't without its issues but man, I love the thing. It's super fast. The potential is staggering. Game designers have to catch up to it, though. Quick resume is revolutionary tho and nothing I've ever seen anything do.

  • CotterallSteven Steven Cotterall (@CotterallSteven) reported

    @BusSimGame Hi, I am having a issue with the Reach Level 25 on the Airport Bus Stop (Single Player) on the Xbox One version. The stop is at Level 33 but it has not unlocked the achievement. Please can you advise what I need to do or is there a issue in the game. Thanks Steven

  • GameRiotArmy GameRiot (@GameRiotArmy) reported

    @MrRiceGuy2 @Dealer_Gaming Honestly heard more issues in relation to the Xbox Series X. And I’ve had more issues with that console myself. Every launch will have a few issues. Especially when you sell the amount PlayStation did.

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