Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 5
Wiehl, NRW 5
Lyon, Auvergne-Rhône-Alpes 3
Leipzig, Saxony 3
Madrid, Comunidad de Madrid 3
Georgetown, KY 3
San Francisco, CA 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Lockport, NY 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Atlanta, GA 2
Parkersburg, WV 2
Hamburg, HH 2
Büttelborn, Hessen 2
Chicago, IL 2
Crewe, England 1
Houston, TX 1
Quincy, IL 1
Myrtle Beach, SC 1
Hartland, WI 1
Carlisle, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • uibugfixbot UI Bugfix Bot (@uibugfixbot) reported

    CL3703506: fix for - left-aligned popups occasionally wouldn't mirror on xbox

  • JayTheAcidic Some Dude Named, Pharaoh (@JayTheAcidic) reported

    @A_dmg04 There's an issue on Xbox Series S where the game crashes when you try to exit to Orbit after a crucible game, leave to find another crucible game while in a lobby and it often crashes at the end of a crucible lobby as well.

  • TheDonnieJones Donnie Jones (@TheDonnieJones) reported

    @Splitgate @Xbox Splitgate fix Xbox so I can get my starter pack that I paid for

  • gavin42076 Gavin (@gavin42076) reported

    @pauljac3_ i can help fix your xbox

  • BladeDancer95 Artm_Blade95 (@BladeDancer95) reported

    @Xbox @Halo Back in 2016 when i first got my xbox one i had purchased the Halo 5 guardian's edition console and i still have it till this day works like a dream alas it won't run most games i have because of the performance issue example DBD and ESO but i use it an antique

  • AlucardMaverick Alucard (@AlucardMaverick) reported

    @JerseyComicGeek @LMA517 What did you pick it up for, and did they fix the matchmaking issue? I tried to team up with people day one on Xbox and it kept telling me "game was full"

  • WisbeyAndrew Andrew (@WisbeyAndrew) reported

    @XboxSupport my Xbox is black screened. How do I fix it?

  • LazyLarkin LazyLarkin (@LazyLarkin) reported

    @A_dmg04 @Bungie if I change cross play on settings I can’t find people. Why is that! Where are all Xbox players, because when I turn cross play on I get matched with all PS players. Didn’t have that problem before?

  • BipolarMustang Bipolar_5.0 (@BipolarMustang) reported

    @DoubleFine I had an issue on the Xbox one s where the graphics failed to load after fast traveling. I tried using clairvoyance to reload the graphics but ultimately crashed the game

  • Ralphisadork Ralph (@Ralphisadork) reported

    @MiraRigelCohrt @realAyitSevi The other problem is 343 and Microsoft have already been hyping up the release date with the limited edition Xbox and controller, so the quite literally CANNOT delay it now

  • Sgt_Assassin123 Sgt_Assassin123 (@Sgt_Assassin123) reported

    @BungieHelp so when will the friends import start working cause it ain't doing **** keeps coming back with XBOX error code 1309

  • thatguynamedbr1 thatguynamedbrandon (@thatguynamedbr1) reported

    @WellyKilliams_ @Joverrated_ So if you are on PC you can Dow load the Xbox app. Then join Xbox parties with people from Xbox. I don’t have a PlayStation fix for it

  • Walsh1171 Walsh117 (@Walsh1171) reported

    @EnlistedGame there seems to be an issue on the xbox where daily challenges aren't progressing. I have restarted the console and the game played another battle with still no progress towards my daily objectives. It was working I got 59 or 65 smg kills and then it stopped.

  • Tony__0330 Tony (@Tony__0330) reported

    @AveragePm @may_km27bb @AlexThomp Says the kid who never served a minute in any military service. Stick to your Xbox, son.

  • Jayden57193053 Jayden (@Jayden57193053) reported

    @RobloxBedWars Please can you fix the Vulcan kit for Xbox users as you cannot aim and switch between cameras when using

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