Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 5
Berlin, Land Berlin 4
Chelmsford, England 3
Brisbane, QLD 3
San Francisco, CA 3
Lyon, Auvergne-Rhône-Alpes 3
Columbus, OH 2
Oak Creek, WI 2
Wiehl, NRW 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Amsterdam, nh 2
Charlotte, NC 2
Montpellier, Occitanie 2
Vancouver, WA 2
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Madrid, Comunidad de Madrid 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • zl_focus Focus_Zl (@zl_focus) reported

    @CaribBros So you csnt fix xbox too lol

  • TheGamingTanuki SoulOfDarkness (@TheGamingTanuki) reported

    @XboxSupport Plz let me know when this issue is fixed

  • Mikgc37Clare mike clare (@Mikgc37Clare) reported

    @XboxSupport I’ve been having problems with game codes ever since new store went live, you put code in it says not recognised, according to support no issue.

  • JX1926 James (@JX1926) reported

    @_KazeFX_ good point but the xbox services are having trouble atm so ill have to wait

  • lazyboy20007 Brandon (@lazyboy20007) reported

    @CheezySmallzz @XboxSupport Hate to break it to you bro but I been dealing with them with the same issue the past few days and they’re solution to this problem is to buy the game again..

  • FalseMicrophone 「Cereal for dinner」 (@FalseMicrophone) reported

    @theactualreaper @CheezySmallzz @XboxSupport That is true, my friend had the same issue. I'm not sure how to solve that other than just talking to Microsoft support

  • JosMateusNunes2 José Mateus Nunes (@JosMateusNunes2) reported

    @CaribBros Fix the xbox game, i can't use my mouse on menus :(

  • transkobold eddie🦇🦎 (@transkobold) reported

    i think my xbox is broken :(

  • catch84 catch84 (@catch84) reported

    @2KSupport having issues with app. My facescan wont load. When I go to upload it tells me to check connection. I am trying to upload to next gen xbox series x

  • bry7270 BryBry7270 (@bry7270) reported

    I missed out on getting my Xbox Series X because @Walmart website crashed when I was purchasing. I had my info in and everything just needed to confirm and boom gone... every retailer has **** service I swear

  • Die_Wachter Hunter Flöth (@Die_Wachter) reported

    @dixonm7 @Walmart Meanwhile on the other tab, the order went through and I only had to worry about loading issues. Made it all the way through to find out my bill charged me for the Xbox one X, and that the series X was nowhere to be found on the website. Disappointed. Swapped after purchase...

  • CaelanThorne Caelan Thorne (@CaelanThorne) reported

    @XboxSupport Are you guys working on fixing the problem with buying the next gen upgrade for Cold War. I will even take refund of the game so I can buy the next gen one.

  • NoJoshOnlyZuul Josh (@NoJoshOnlyZuul) reported

    @DMC_Ryan Should be no problem that it’s delayed since the new Xbox’s are going to be darn near impossible to get till spring ‘21

  • charlieoafc4 charlie (@charlieoafc4) reported

    @EAHelp @Jazscorpion1 Ea servers down fifa Xbox

  • The_Crunchbite The Crunchbite (@The_Crunchbite) reported

    @BestBuySupport is there any chance I can reserve an Xbox 1 x at my local store due to the whole scalping/out of stock issue?

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