Xbox Live Outage Map
The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xbox Live users affected:
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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 7 |
| Perth, WA | 5 |
| Brisbane, QLD | 4 |
| Berlin, Land Berlin | 4 |
| San Francisco, CA | 3 |
| Wiehl, NRW | 3 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Vancouver, WA | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Frankfurt am Main, Hessen | 2 |
| London, England | 2 |
| Benito Juarez, CDMX | 2 |
| San Nicolás de los Garza, NLE | 2 |
| Tergnier, Hauts-de-France | 2 |
| Leipzig, Saxony | 2 |
| Wheatland, MO | 2 |
| Rouen, Normandie | 2 |
| Santa Coloma de Gramenet, Catalunya | 2 |
| Lille, Hauts-de-France | 2 |
| Strasbourg, ACAL | 2 |
| Munich, Bavaria | 2 |
| Vienna, Wien | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Pessac, Nouvelle-Aquitaine | 2 |
| Pottstown, PA | 1 |
| Excelsior, MN | 1 |
| Dhaka, Dhaka Division | 1 |
| Collierville, TN | 1 |
| Columbus, OH | 1 |
| Ciudad López Mateos, MEX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xbox Live Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@Hxdck) reported
@DeadByBHVR fix your xbox servers please it’s getting old
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Sibongile Ndaba
(@Sbo_ndaba) reported
@crisalcantara46 @Xbox Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Edan Mars
(@EdanMars) reported
@crisalcantara46 @XboxSupport I had a similar issue with mine yesterday, it was rectify for me within few minutes through the help of @techshine0 you can contact them for help
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Lasse Knudsen
(@Superknys) reported
@realspyshadow @XboxAmbassadors @Xbox I actually didn’t think Cuphead was as bad as I had read, had more trouble with Celeste. Both really hard though!
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Derradji Mehdi
(@SlimShadyFr30) reported
@DigiZani_ I have a problem with my purchase the response time is long while a few is on my Xbox account
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MORGAN
(@emptyasmr) reported
@ATVIAssist I need you to unlink my Xbox account from Activision so I can play with my main accounts stats. I’ve been waiting for months for this problem to be sorted !
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Gamer Gear 🎮🎧⌨️🖱
(@GamerGearYT) reported
@jamie1000013 @knaufboi @_XboxNews This is indeed an issue for those wanting to use both but I think the SteelSeries Arctis 7x might be best if you want to use it as wireless headphones for an Android device but it seems any headset with the Xbox Wireless Protocol has this issue.
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Martin
(@Arhke) reported
@ConanExiles Great! GamePass version just messed something up and removed the entire game from my PC. Guess it's time to redownload all those 100+ gigs. @XboxSupport Please fix your app, and add a more intuitive UI that displays the same download-speeds as the busted Microsoft app.
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Rizwaan
(@RizwaanAkhtar91) reported
Anyone else have the problem where @12minutesgame won't load and crashes on the Series X? @XboxSupport
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Malik Johnson
(@MalikJo84135731) reported
@PaladinsGame Could you guys fix the bug with Rei were her spirit link is kinda glitchy looking when you walk around. I’m experiencing this on Xbox
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Arik Krause
(@CarbeenNHL) reported
Next-gen issue is much less of a non issue for XBOX players, they have much easier access to the console than people trying to buy a PS5. I’d run esports on next-gen but the @leaguegaming CHL-HL leagues on old-gen personally
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Vole182
(@Vole182) reported
@Liqzor86 @Audeze Yup, it isn't great. Just walking 5-8 ft away and you can start getting the connecting issues on Bluetooth. After I moved the dongle up the wall I can get roughly 10ft before it disconnects from the Xbox.
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Anthony Kinson
(@AnthonyKinson) reported
I've been using the best anti-cheat for years, so cheaters haven't been a major problem for me in gaming. Xbox + Crossplay Disabled.
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Jacobkyle333
(@jacobkyle333) reported
@MDHX__ @PlayStation Also, it's not just MY specific problem when hundreds of other players are pretty sick of the console war comments. If people want to play a game on gamepass, they would go to the xbox page and focus on it on there because that's what system has gamepass, right? So point proven
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Mark Thomas
(@markthomas0071) reported
@AskPS_UK What is your number please to contact as this is disgusting customer services. You need be more like @xboxuk @XboxSupport. There absolutely wash the floor with you on customer service.
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