Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wiehl, NRW 4
Atlanta, GA 3
Riverside, CA 2
Lee's Summit, MO 2
Grays, England 2
Sydney, NSW 2
Plymouth, England 2
Omaha, NE 2
Brussels, Bruxelles-Capitale 2
Southampton, England 2
Manchester, England 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Marietta, GA 2
Viburnum, MO 1
Lincoln, NE 1
Naaldwijk, zh 1
York, PA 1
Putney, VT 1
Ciudad Obregón, SON 1
Gloversville, NY 1
Sneads Ferry, NC 1
Cranbrook, BC 1
Milford, DE 1
Rocky Mount, NC 1
Piedmont, MO 1
Woodbridge, VA 1
Heidelberg, Baden-Württemberg Region 1
Phenix City, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • WeedsterDuck Miguel Villanueva (@WeedsterDuck) reported

    @PeterOvo5 Well, by your logic we gotta thank Xbox for making us have to pay to play online and actually you have to thank Sony since they introduced adding games to a subscription service

  • MH_Oldhunter hunter (@MH_Oldhunter) reported

    @ConorColeEight @playWildHearts Listen I get that. There's been some trouble with the trial on pc and xbox but it's fine because you'll be able to play the full game in a few hours anyway. Also, you should by EA plus before buying games In the future to get a discount. So no refunds necessary. Be more careful

  • ChopperC83 ChopperFTD (@ChopperC83) reported

    @CitiesSkylines It’s now 24 hours later and most of my DLC’s are unavailable on Xbox. Is there any update on this issue?

  • TheIronMadden IronMadden (⸜/) (@TheIronMadden) reported

    Imagine having a dream where it's quite literally a Call of Duty Zombies session with friends, and it ends by having the whole thing glitch out on you like the XBox 360 disc scratched. I'm one to almost never remember dreams, but that's the weird one that I just had now, lol.

  • ricargvi ricar gonzalez (@ricargvi) reported

    @SnapBlastPLAY "It got unfairly crushed under unrealistic expectations from Xbox fans and unwarranted hate from Playstation fans" Yep, sounds like the problem every recent Halo and Gears had to deal with. But not from Xbox fans, just hardcore Halo and Gears purists.

  • Weighingbrute1 Weighingbrute (@Weighingbrute1) reported

    @kidsmoove @kidsmoove hold the power button until your Xbox turns off doing a hard reset will fix it

  • harima_kenji_en Harima Kenji English profile (@harima_kenji_en) reported

    @Puertorock77_ People need to understand that the revamp of PS+ in a GamePass-like service is not a random move. Sony is walking the same road as Xbox before. They know that subscription services are hugely lucrative and want to play a role in them. Expects GoW Ragnarok in a year or less!

  • DBoyG311 Dyllan Becker (@DBoyG311) reported

    @Xbox Can’t even do so all your games play like crap even with great internet they all have issues and never get fixed. Your system is trash

  • Itz_Clatterz Clatters (@Itz_Clatterz) reported

    @AndyAech @WadeACNH @Xbox Really? never had a problem with mine. that's bad luck.

  • AshiyaShirou4 Ashiya Shirou🔞 (@AshiyaShirou4) reported

    @SSJCabby It’s not an Xbox glitch, it’s their solution to teaming. Queue times are over 40 minutes on PC. The game is dead unless they revert it ASAP

  • JDALEY1973 BeardedDude69 (@JDALEY1973) reported

    @RocketLeague having issue with postparty on xbox. Says clip saved but failed to send to postparty .

  • Winter_Czar Winter-Czar (@Winter_Czar) reported

    @ComedyEats @XboxSupport I'm going to throw in a comment. Ok, there is a problem with xbox OS that has not been pick up on as of yet. There MAY BE a sever problem as well, I dont know because I can't look at there server's. There is alot of crap going on right now. Next message

  • AcidousOfficial Scott (@AcidousOfficial) reported

    @PeterOvo5 Phil Spencer didn’t invent the games subscription service, EA has had a subscription service for years and years now… well before XBOX. Origin Access Premium (now EA Play Pro) is literally just Gamepass for EA Titles only you actually receive the best editions for games.

  • DanielOlimac Daniel Camilo (@DanielOlimac) reported

    @1waihong @XboxAmbassadors I wouldn't say so. Neither better or worse. But Game Pass is hard to ignore, and PlayStation doesn't have a comparable service. So that's also why I chose the Xbox to give away.

  • AppleSl1c35 cab (@AppleSl1c35) reported

    @Respawn @PlayApex Are you guys gonna fix the frame rate dropping on xbox one?

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