Xbox Live Outage Map
The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xbox Live users affected:
 
Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports | 
|---|---|
| Paris, Île-de-France | 6 | 
| Berlin, Land Berlin | 5 | 
| Wiehl, NRW | 5 | 
| Lyon, Auvergne-Rhône-Alpes | 3 | 
| Leipzig, Saxony | 3 | 
| Madrid, Comunidad de Madrid | 3 | 
| Georgetown, KY | 3 | 
| Rouen, Normandie | 2 | 
| Santa Coloma de Gramenet, Catalunya | 2 | 
| Lille, Hauts-de-France | 2 | 
| Strasbourg, ACAL | 2 | 
| Lockport, NY | 2 | 
| Munich, Bavaria | 2 | 
| Vienna, Wien | 2 | 
| São Paulo, SP | 2 | 
| Pessac, Nouvelle-Aquitaine | 2 | 
| Melbourne, VIC | 2 | 
| Murlin, Bourgogne-Franche-Comté | 2 | 
| Atlanta, GA | 2 | 
| Parkersburg, WV | 2 | 
| Hamburg, HH | 2 | 
| Büttelborn, Hessen | 2 | 
| Chicago, IL | 2 | 
| Crewe, England | 1 | 
| Houston, TX | 1 | 
| Quincy, IL | 1 | 
| San Francisco, CA | 1 | 
| Myrtle Beach, SC | 1 | 
| Hartland, WI | 1 | 
| Carlisle, England | 1 | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xbox Live Issues Reports
Latest outage, problems and issue reports in social media:
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 Tj 
    (@TjGuyver) reported Tj 
    (@TjGuyver) reported@AEGRO_84 @Froskurinn Ain’t got no issues with someone saying they’re more interested in what Xbox has next year but to then say Sony haven’t got anything is so baffling 
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 safeguard 
    (@stuntman3508) reported safeguard 
    (@stuntman3508) reported@Battlefield @PolarisInc @Xbox fix the game dude no one cares about some damn prize bundle 
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 DrXBladez 
    (@BladezDr) reported DrXBladez 
    (@BladezDr) reported@ModernWarzone Cause they don't give a **** remember on Xbox 360 when they use to try to make a good game now they release broken pieces of **** that we pay $70 for and it don't even work right. 
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 mhcleary7@gmail.com 
    (@HelenC57) reported mhcleary7@gmail.com 
    (@HelenC57) reported@XboxSupport @XboxSupport You promise me a call back and I have not received it. This is shocking service!!! Are you waiting for my warranty to run out before you respond? 
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 doyelnotdoyle 
    (@xchokehazardx) reported doyelnotdoyle 
    (@xchokehazardx) reported@XboxSupport I haven't had a real issue with an xbox since the red ring of death like 14 years ago 
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 Metalligamer 
    (@Metalligamer666) reported Metalligamer 
    (@Metalligamer666) reported@oskool_g My brother does this, he is still on an Xbox one but wanted to play the medium and serious Sam 4, worked fantastically through cloud play and didn’t have input lag either 
- 
            
 Baba 
    (@Baba18869286) reported Baba 
    (@Baba18869286) reported@RavenSoftware Fix the error on Xbox 
- 
            
 Brandon Franchi 
    (@Seymore_Jankins) reported Brandon Franchi 
    (@Seymore_Jankins) reported@aydan I can’t even play with my friends for 10 minutes without Warzone crashing and requiring me to restart my Xbox. Please fix this game… 
- 
            
 Lorenzo Rivera Jr. 
    (@zobigdog) reported Lorenzo Rivera Jr. 
    (@zobigdog) reported@CallofDuty Dont reach out to support to fix your problems....sent them a ticket and got instructions on how to reset my PS4 even though i play on an Xbox series X lol.....obviously they dont care and send out auto responses hahahahaahaha 
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 Duracell_Robin 
    (@robin_6b) reported Duracell_Robin 
    (@robin_6b) reported@EpicGames epic games plis fix the checking for update glitch on Xbox I have had this glitch for about 2 years now, yes I tried deleting the game and then downloading again like 4 times ( like this comment so epic games can see it) 
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 Roxx 
    (@n7roxx) reported Roxx 
    (@n7roxx) reported@BestBuy why is your app on Android repeatedly not working suddenly since you sold xbox series x?? It has become unusable 
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 Leestevenson 
    (@Leestev44410224) reported Leestevenson 
    (@Leestev44410224) reported@Activision you can fix xp issues and weapon issues and all sorts of issues but you can't sort this xbox network issue out been live since 9th Dec you lot are a fking joke you know people's pissed but you don't give a fk but if it was a cheating youtube streamer you would 
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 Teejay 
    (@Teejay46773205) reported Teejay 
    (@Teejay46773205) reported@MitraAzizirad @Microsoft why is your customer service so bad? Over 3 weeks to help with a query? 4 forms and 2 phone calls and no reply. I have a 13 year old who has spent loads of money on games on Xbox and he can’t use his account. 
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 Danny 
    (@DannyEstrada20) reported Danny 
    (@DannyEstrada20) reported@XboxSupport I Thought the money I spent on this I wouldn’t have to deal with these problems. 
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 DrSteinman TV 
    (@DrSteinmanTTV) reported DrSteinman TV 
    (@DrSteinmanTTV) reportedSo, apparently my tech issues lately might be caused by DRM associated with Gamepass for PC. The virutal drives they use (for some reason) randomly coming and going is causing the hangs in question. Guess I'll just un-install all PC Xbox Games lol