Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Vancouver, WA 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1
Madrid, Comunidad de Madrid 1
Cardiff, Wales 1
Santo Domingo, Distrito Nacional 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • NotJerpie not jerpie (@NotJerpie) reported

    @Sweetz617 @Swaggylinzalt Sony should have never made a service like Xbox live

  • Furderkaiser Nonbinary💜Royalty👑 (@Furderkaiser) reported

    @Xbox ok cool now get rid of gold or make it an optional service for monthly games

  • AmirEndr Amir Endrias (@AmirEndr) reported

    @vicious696 Great show..I have to say though this type of thing is why I prefer the service at PS rather than Xbox..it always feels there is a hammer about to drop with Microsoft...how do u do game pass, 7.5 billion on Bethesda...without raising something..(on the plus side f2p is now f2p)

  • captainsnugleup jack heisel (@captainsnugleup) reported

    @Xbox Wow, the bare minimum, great, how about make online play free by default because I already have to pay my internet providers for that, and Gold has been a shitty service I have been supporting for too long and it stops today.

  • Tactical_Myth The Twerkinator (@Tactical_Myth) reported

    @icanttwakeup @Xbox Nintendo is the only exception for good service, but it's also dirt cheap

  • VillanuevaPuto Josh° (@VillanuevaPuto) reported

    @XboxSupport why does my XSX keep lagging me out but on the One it’s perfect ?

  • Heat_Flamesman Landon Kizziah (@Heat_Flamesman) reported

    @Bomex19 @Xbox Xbox didn’t have an issue running it

  • Alex71563315 Alex (@Alex71563315) reported

    @BFudgee @Xbox button that looks like a hole for a screw and i got a safety pin and pushed the button and it fixed the sync issues hopefully it works for xbox

  • Tactical_Myth The Twerkinator (@Tactical_Myth) reported

    @icanttwakeup @Xbox remember when PS used to have free online and was down every week and issues with hacking and overall shitty service? That is why consoles charge you to use online, so they can fund proper online functionality and security. It feels shitty, but it's a necessary evil for them

  • LuisLuisnava Luis nava (@LuisLuisnava) reported

    @delvonp071 @SorryImSean @Xbox Xbox has better specs player base and costumer service also multiplayer games all you have is cheaper console making it accessible to a broker audience

  • NoStrife NoStrife(Josh) | ✊🏿🏳️‍🌈🏳️‍⚧️❤ (@NoStrife) reported

    @Protheon_ But props to Xbox for hearing the backlash and criticism, walking it back, and then taking it one step further to make up for it. MS/Xbox proving once again why they have the best customer service in gaming. 💪🏻

  • RWaggie82 Richard Wagner (@RWaggie82) reported

    Really @Xbox ? $120 which is insane and unjustifiable. The service is the worst it’s ever been and you’re gonna double the price. I don’t like to hate on XBOX but when they do things like this it’s seriously hard not to 👎🏼

  • opticalparallax Vin (@opticalparallax) reported

    @Jorraptor Lol sub prices keep going on but they did say existing members don’t get the price hike and free to play games are in fact free to play on Xbox live too so you got what you wanted but know this that sooner or later sub costs will go up like it has with every other service.

  • gggbbbb55769371 Radiant (@gggbbbb55769371) reported

    @SonOfStormcloak @Xbox Do you Realize that Sony never had that issue in the first place? Can’t believe people are actually falling for the “We try our best for you” tactic

  • Link_NM Link-NM (@Link_NM) reported

    @majorasmask24 @rappy_commu @sega_pso2 Whenever Xbox exclusivity ends and Sega is up for it. *looks at Control Ultimate Edition - Cloud Version on Switch* . That game is running on the same 3rd party Cloud service that PSO2 uses in Japan.

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