Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 5
Chicago, IL 4
Wiehl, NRW 3
Georgetown, KY 3
Madrid, Comunidad de Madrid 2
Paris, Île-de-France 2
Parkersburg, WV 1
Bougival, Île-de-France 1
Sunnyvale, CA 1
Tamworth, England 1
Midland, TX 1
London, England 1
Adelsdorf, Bavaria 1
Rochester, NY 1
Lockport, NY 1
Marseille, Provence-Alpes-Côte d'Azur 1
Glendale, CA 1
Leipzig, Saxony 1
Embu, SP 1
Larrey, Bourgogne-Franche-Comté 1
Portland, IN 1
South Paris, ME 1
Avignon, Provence-Alpes-Côte d'Azur 1
Atlanta, GA 1
Dachau, Bavaria 1
Lochem, GLD 1
Lens, Hauts-de-France 1
Phoenix, AZ 1
Minneapolis, MN 1
Amarillo, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • spacecowboy1138 ElmerP (@spacecowboy1138) reported

    @XboxP3 @vicious696 @Xbox Phil, the problem is that PC Players of XBL games have it for free and this double price hike was huge w/o any word of what value we were getting in exchange. I'm an XGPU sub and this even made me disappointed. But we appreciate that you LISTENED to us. That means a ton.

  • laker_real The Real Jay Stone 2.0 (@laker_real) reported

    @Rex3914 @_Trappert_ @Xbox Remember when MS mocked Sony’s $70/yr online service? Those were the days

  • containshit a (@containshit) reported

    @Xbox This is the customer service other brands strive to have. Good on you, Microsoft!

  • MUFCKernow Jamie (@MUFCKernow) reported

    @Xbox It baffles me how a company as big as Xbox can’t foresee outrage at a hike in price of an already overpriced yet minimal service while market competitors offer the same service at an unchanged price. Either the PR team are making an easy living or someone upstairs isn’t listening

  • MsterSandman JT 🦇✊🏾🚀 ur friendly neighborhood bass ***** (@MsterSandman) reported

    @itsmeparixit @Xavier1415 @Xbox It ain't YOUR internet tho lol... you pay your service provider to ACCESS the internet. You pay Xbox to access their game servers. Completely different.

  • nddavilos Davilos (@nddavilos) reported

    @Xbox Thank you Xbox, sincerely. It hurt me earlier when I had to make a Tweet addressing this issue. Ever since I got an Xbox One in 2018, I've loved Xbox and recommended it to all of my friends. I will continue to do so since you seem to legitimately care about your players.

  • symbiote_black BlackSymbiote (@symbiote_black) reported

    @BigBryTV Why though they're more antigamer then Xbox online service costs

  • Relico45 Religrow 🥀 (@Relico45) reported

    @Xbox Imagine trying to make us pay more for your shitty service

  • slavetothemic Mike (@slavetothemic) reported

    @ATVIAssist getting constant Dev 6635 on Xbox Series X, any fix?

  • Lvld_Up #SunBloc (@Lvld_Up) reported

    @LZatYT If I had to guess, it's their streaming gaming service they're having trouble with. It simply does not work consistently, so they tried to double dip with xbox live. It's the only think holding me back on be consoles, because if their game streaming is crap why pay more 4 live?

  • Sanfilippo330 Dante (@Sanfilippo330) reported

    @ChuckLa40691463 @N2NOther @Xbox Also obviously its a multi billion dollar product if they’re a multi billion dollar company. Tf? Doesn’t mean people should have to pay double for the same product that originally costed $60 in the first place. It’s nothing new. Just a price increase. That’s the issue.

  • cardog44 Carson Geving (@cardog44) reported

    @itsmeparixit @volrogue @Xbox Consumers paying money in order to receive a service in return is not them squeezing you out of money lol it’s a business transaction. It’s not that serious bud.

  • Lvld_Up #SunBloc (@Lvld_Up) reported

    @LZatYT It's their streaming gaming service they're having trouble with. It simply does not work consistently, so they tried to double dip with xbox live. It's the only thing holding me back on a new consoles, because if their game streaming is crap why pay more for xbox live?

  • joefrancisco5 joe francisco (@joefrancisco5) reported

    @ChitoGaminYT @Xbox It’s due to amd chips they’ve been having issues shipping them to China to be manufactured

  • Snukofen Snuko (@Snukofen) reported

    @Xbox @XboxSupport I have been having issues with my series x controller de syncing while I’m playing and it not reconnecting at all no matter how hard I try

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