Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Bradford, England 1
Newport Pagnell, England 1
San Salvador, Departamento de San Salvador 1
Berutti, BA 1
Heanor, England 1
Oslo, Oslo County 1
Kingsport, TN 1
Manresa, Catalunya 1
El Salto, JAL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • ZeroHayabusa21 ハヤブサゼロ (@ZeroHayabusa21) reported

    @Treyarch Does this fix the problem where playing local against bots was making the game crash on Xbox One?

  • CA_22562_AN T:HE:JAMES. HMRH (@CA_22562_AN) reported

    @Xbox @xBoxSupport Will you please bot provide the telephone number that I can call on regard this issue. Wills

  • RobbyB3ll4s H̸̩̖̳̣̩͓͍͑́̋̏̀̓͋́ẹ̴̡̢̯̦͈̱͕̫͑͜d̶̡̢͚͈̫̗̖̘̪͕̾̏͛̿ (@RobbyB3ll4s) reported

    @MrGuyTweets Of course but they don’t use him as much as they did in PS4 and even then, most Crash games have been on a Nintendo or Xbox console.

  • ItzGrxy ItzGrxy (@ItzGrxy) reported

    @FNCompetitive @FortniteStatus why do xbox players radomly get kicked from games, you should definitly fix this. This can lose players money in tournaments and it isn't ok

  • YtSlaqin Slaqin (@YtSlaqin) reported

    @Tony_Flame Cold war is causing my series x to crash no other game does this including warzone so i have a pretty good idea its this game and not my xbox i have been having stability issues since launch and it sucks because i really wanna play the game can we please get a fix

  • NaySeldomridge Nay Seldomridge (@NaySeldomridge) reported

    @CallofDuty @Activision @Treyarch y’all gunna fix Cold War from crashing on Xbox Series X every 5 minutes? I’ve played for 3 hours and have had the game crash and shut off nearly 15 times....

  • MasterYaygen Yaygen Mills (@MasterYaygen) reported

    @poopmar123 @CODE4Vets @CallofDuty once you get to the mission fractured jaw the mission itself can cause the controller whether it be a Xbox or PS4 controller just shut off or disconnect.

  • NaySeldomridge Nay Seldomridge (@NaySeldomridge) reported

    @CallofDuty @Activision y’all gunna fix the game from crashing every 5 minutes on Xbox?

  • rat__shit no (@rat__shit) reported

    @Treyarch Please fix Cold War crashing Xbox one

  • islanderz671 Jarrett (@islanderz671) reported

    @ASTROGaming Fix low volume on Xbox series x Astro a40 mix amp pro tr gen 2!!!!!!! I did not spend $250 on a headset that people use regular headsets and get better audio than I do!!!!!!!!!!!!!!!!

  • islanderz671 Jarrett (@islanderz671) reported

    @ASTROGaming @BNEesports Fix low volume on Xbox series x Astro a40 mix amp pro tr gen 2!!!!!!! I did not spend $250 on a headset that people use regular headsets and get better audio than I do!!!!!!!!!!!!!!!!

  • BradyRohde3 Brady Rohde (@BradyRohde3) reported

    @CallofDuty can you fix this update I have to restart it for the third time on Xbox I literally cant even finish the update

  • ThizzReaper THIZZ REAPER (@ThizzReaper) reported

    @XboxSupport can you fix the crash that’s happening to everyone on COD Cold War. I payed almost 600$ on a Xbox series x and the 90$ edition of Cold War and I can’t play it.

  • SamsChosen0ne SamsChosen0ne (@SamsChosen0ne) reported

    @CallofDuty CW update caused connection issues: booted from zombies 2xs, extreme lag for all players, Xbox turned off 2xs as well (all cause players left game)

  • xxeagleeye23xx JK (@xxeagleeye23xx) reported

    @jedisaga I am having audio cutting in and out only when playing valhalla using my articx 9x or turtle Beach. Home theater souround no issues. 2) xbox sometimes turned it self on after shutdown. 3) controller sometime does not connect unless i unplugg my series X, but now no more

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