Xbox Live Outage Map
The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xbox Live users affected:
Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Leeds, England | 2 |
| Saltburn-by-the-Sea, England | 1 |
| Cincinnati, OH | 1 |
| Alton, IL | 1 |
| Viburnum, MO | 1 |
| Lincoln, NE | 1 |
| Naaldwijk, zh | 1 |
| York, PA | 1 |
| Putney, VT | 1 |
| Ciudad Obregón, SON | 1 |
| Gloversville, NY | 1 |
| Sneads Ferry, NC | 1 |
| Cranbrook, BC | 1 |
| Milford, DE | 1 |
| Rocky Mount, NC | 1 |
| Riverside, CA | 2 |
| Piedmont, MO | 1 |
| Woodbridge, VA | 1 |
| Heidelberg, Baden-Württemberg | 1 |
| Phenix City, AL | 1 |
| Orange Park, FL | 1 |
| Saint-Romain-de-Colbosc, Normandy | 1 |
| Decatur, AL | 1 |
| Lee's Summit, MO | 2 |
| Belfast, Northern Ireland | 1 |
| Chongqing, Chongqing | 1 |
| Modesto, CA | 1 |
| Salem, OR | 1 |
| Upton, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xbox Live Issues Reports
Latest outage, problems and issue reports in social media:
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✞ Grey ✞ (@gre_y_g_) reported from Huntington Beach, California@XboxSupport your store is down & modern warfare wants me to buy something before I can play, fix this please
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Lance P (@LanceP54) reported from Webster City, IowaHey @Xbox @XboxSupport fix your damn product
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❔ (@MikeHawksss) reported from Modesto, CaliforniaMy ****** Xbox controller broke today boutta boutta have to wait to tomorrow by one at Walmart and switch em and return it with broken one so annoying
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Jason Sykes (@jason7579) reported from Hounslow, England@Rainbow6Game Hopefully when updating xbox you can fix a huge bug that I've found... The one where you play the same maps time and time again. Someone said you implemented it on purpose 🤣🤣🤣 I said nobody would be that stupid... 🙄
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mg (@GuzzFeed) reported from Chicago, IllinoisI remember Netflix used to do this on Xbox live but can streaming service go back to where you can watch movies with each other at the same time.
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Matthew McCaffrey (@smokeymacpot211) reported from Pawtucket, Rhode Island@dekuislife There’s a reason why my gamer tag on os4 has always been ( I lag) Akasmokeymacpot but evey Peter is capital or lower cases. An I’ve had the same name since ps3 days an Xbox the original white one.
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Charlie_the_walnut (@charlie_walnut) reported from Rocky Mountain House, Alberta@thunder1222RBLX @andreaskaj1 It’s the sam problem with me too and I’m on Xbox
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Tyler Sadvary (@tylersadvary) reported from Mountain Top, Pennsylvania.@Xbox fix your servers
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Johan Mora (@JohanGodBless) reported from Buenos Aires, Buenos Aires F.D.@ATVIAssist And Xbox and PS4 HAVE problems whit The audio (Mics).
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Mr Frostback (@singram) reported from Montréal, Quebec@XboxSupport I'm still having issues with Call of Duty after update. It tells me I don't have multiplayer installed, but it is indeed installed. It doesn't recognize any of my installed packs.
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mike pham (@mikepham_jpg) reported from Des Moines, Iowa@XboxSupport FIX YOUR PARTY CHAT
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IM ALIVE (@DICKBYAIR) reported from Syracuse, New York@GameStop I ordered and Xbox one woth 5 games and you guys sent me a email saying the order was cancelled but didn’t tell me anything about a refund and my bank is telling me that the order is paid for. What is going on and I’m reading the comments and a lot of people have similar issues
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Anthony (@blackhart707) reported from Napa Junction, CaliforniaI get to the store and get turned away at the door because the returns/customer service is closed. I'm a #HealthcareWorkers and i have a son with an Xbox, a broken controller and a brand new ps4 controller that can't be used, returned or reimbursed.
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Rosario™ (@BRosario1991) reported from Littlestown, PennsylvaniaHey @PlayApex please fix the servers on Xbox. Can’t find a game, waited 15 minutes. #ApexLegends
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Evan Drake (@SirEvanDrakee) reported from Bakersfield, California@XboxSupport It is still not working