Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1
Madrid, Comunidad de Madrid 1
Cardiff, Wales 1
Santo Domingo, Distrito Nacional 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • AxelSjolin Axel sjölin (@AxelSjolin) reported

    @EAHelp I've been trying to play Ea play games through game pass for 2 days now but when I pres install a window pops up for just a second and then disappears again. Fresh install of EA desktop and all. Trying to login to EA through Xbox live I just get this:

  • GamerPauly Gamer Pauly (@GamerPauly) reported

    @NOWHelpTeam getting the spinning circle and not loading like others, using Xbox series X console, it must be a service problem

  • Chin53924652 Chin (@Chin53924652) reported

    @Hunter4J Actually I feel like PlayStation did what Xbox did. Which was charge you money monthly/yearly for a ****** online service.

  • Dansbyyy KC♻️ (@Dansbyyy) reported

    .@Microsoft why can’t I change my GT on @XboxSupport?? All it keeps saying is “*Sorry an error has occurred.” This is like 2 weeks straight now.

  • brandonh83 Brandon (@brandonh83) reported

    @damobware @thesnakesoup Wish physical copies came with a digital code like movies do. Something I like about Xbox Game Pass for example is that I can just launch up games that I own already that I've installed from the disc but are also part of the service.

  • JavonNorris tso vhitman (@JavonNorris) reported

    @XboxSupport any word on why people can't change there gamertags keep giving errors

  • armleygeddon Armleygeddon (@armleygeddon) reported

    @XboxSupport I need to change the renewal date for Game Pass Ultimate. Payment is made the 6th of the month but only getting around 20 days service as the plan was originally started on the 26th of the month. So far I've already lost over a months worth of service, please help.

  • Bronsley Bronsley (@Bronsley) reported

    @THEAP99 Your narrative involves xbox, which isn’t what the problem is here. What makes xbox needed for this issue and hashtag you are trying to get trending for today’s Tuesday’s gaming new internet rant session?

  • _F_B_K_ BP🖖 (@_F_B_K_) reported

    @RavenSoftware any word on the dev error 6634 fix for xbox? This has gone on for far too long.

  • SativaUser SativaUser (@SativaUser) reported

    @TeamYouTube having buffering/delay issues on the Youtube app on my Xbox One S while trying to watch a livestream, whats up???

  • TheUltraNinjaYT TheUltraNinjaYT (@TheUltraNinjaYT) reported

    @IGN Jesus H Christ, Can @Xbox just stop buying companies for god sake. I don’t have a problem, but always havin to see a green background is kinda cringe NGL

  • MrDontCareXi Felix Lecher (@MrDontCareXi) reported

    @EmperorFantasy @ForHonorGame I play on PC and Xbox and I have no problem on both of these platforms but on Xbox the Dodge Heby kick spammer are far worse than on PC but still only his feats need nerfs but WM feats were busted when she came out.

  • itsgorgeh why (@itsgorgeh) reported

    @campb3ll69soup The only thing that I'd see them doing is making the Xbox chat service discord

  • T3CHFX T3CH (@T3CHFX) reported

    @terrilgames4 @PMS_Jordan I keep hearing people comparing it to products that had to be built from the ground up which is def not the same as buying the leading platform/service. They would most likely go hands off outside of some integration with Game Pass/Xbox.

  • DaveForza Dave Angels Gaming Workshop ♿ (@DaveForza) reported

    @GameOn_Daily @Dealer_Gaming Well it would be perfect to properly unify messaging across all the platforms Xbox Game Pass Exists on. The current solutions feel patched together. A proper unified solution would be a real boon and allow for future expansion of the service.

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