Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Brussels, Bruxelles-Capitale 3
Southampton, England 2
Manchester, England 2
Paris, Île-de-France 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Bielefeld, NRW 2
Marietta, GA 2
Sittingbourne, England 2
Brisbane, QLD 2
Liverpool, England 2
Anaheim, CA 2
Spring Hill, KS 1
Omaha, NE 1
Hove, England 1
Thuin, Wallonia 1
Newberg, OR 1
Sutton, England 1
Köln, NRW 1
Mesa, AZ 1
Saint-Brieuc, Bretagne 1
Gustavo Adolfo Madero, CDMX 1
Zürich, ZH 1
Tallahassee, FL 1
Newark on Trent, England 1
Stoke-on-Trent, England 1
Ács, Komárom-Esztergom 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanActually1 RyanActually 🎮🤓🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RyanActually1) reported

    @MallouhMo @XboxSupport Achievements have been working fine for me in UK. Have you tried a reset or removing your account from the system and then signing it back in ? Usually fixes issues like this. Delete your profile (keeping game data/saves) and then log back in.

  • BrinchAchieves TheAchievementBrinch (@BrinchAchieves) reported

    @CryptoMonkey23 @XboxSupport I have the same issue since around 1.5hrs ago

  • EDLTweetz E (@EDLTweetz) reported

    @majornelson @XboxP3 Who do I have to talk to when Xbox twitter support and the refund department wont help me with a refund question? No one understands my issue.

  • RachelBuxton11 RachelBuxton (@RachelBuxton11) reported

    @IGN Need to fix the Xbox game it closes itself down everytime your about to go into a match

  • CryptoMonkey23 Jeff (@CryptoMonkey23) reported

    @XboxSupport is there any issue with achievements unlocking today? Nothing will unlock since 1 hour ago. Was fine before that. Been through all troubleshooting steps several times but no luck on this end.

  • rachellote Rachel Lote (@rachellote) reported

    @MallouhMo @XboxSupport I'm having the same issues. Are they cloud based games you are playing?

  • FuuTop1 Javy (@FuuTop1) reported

    @XcloudTimdog @HazzadorGamin You have a bunch of studios being set up, developing and releasing games under covid but somehow xbox cant do that? Thats on Matt Booty all those issues at Initiative, Undead Labs, 343, etc.

  • TysonB31762964 TysonB (@TysonB31762964) reported

    @oskool_g I just can’t wait for cod to play better on Xbox when they own them, I feel like it’s had optimisation problems on Xbox the last couple years compared to playstation.

  • MallouhMo Mo Mallouh (@MallouhMo) reported

    @RyanActually1 @XboxSupport Tried a hard reset. Might try reinstalling account later but will wait since others seem to be having the same issue so it’s unlikely an issue on my side. Thanks for the advice though!

  • rachellote Rachel Lote (@rachellote) reported

    @_Shinthaw @Nifflas I'm having the same issues with a different game please report it to @XboxSupport

  • CraigHarris456 Craig "1440p PS5 "Harris (@CraigHarris456) reported

    @The_CrapGamer @nikiticos Yeah 5 games in 8 months and don't forget TLOU-1 Remake...again this is more a Xbox Issue...

  • SpireUnity_ NFT PROMOTER | FREE ✨ (@SpireUnity_) reported

    Selling Fifa 23 beta codes / with account login information 2x psn 2x Xbox Dm me fast to purchase! Only take psn gift cards or PayPal #fifa #FIFA23 #FIFA23BETACODE

  • AlanyaliBey Emre Bey. (@AlanyaliBey) reported

    @multiversus I always get the "you have been disconnected" error. I haven't even played a single game yet. XBOX Series S I've been trying for days but no change.

  • giincee EmJay (@giincee) reported

    @XboxSupport hey there, my friends and I just unlocked some achievements on a backwards compatible 360 game and the achievements won't sync to Xbox Live somehow. Is there currently an issue?

  • TheEnderFox_7 Bennn🦊💙🏳️‍🌈 (@TheEnderFox_7) reported

    @Mvxzzz @Xbox Hopefully it gets sorted out bc I have a series im doing where im trying to get all achievements on the Xbox One Edition And i don't know if im having the problem or not haven't been on Xbox for a couple days but I'm planing to record an ep tonight Hopefully its fixed by then

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