Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • speedpunchx SpeedPunch X (@speedpunchx) reported

    @wyliecoyote117 @Xbox @spacejammovie Why would I not expect it to be good? I don’t see a problem with this concept at all

  • TankS60 Tim Stuby (@TankS60) reported

    @_hace__ @MicrosoftHelps @XboxSupport Sad to hear they never fixed the issues from first Gen. glad I didn’t buy this one.

  • CadenNassar Caden Nassar (@CadenNassar) reported

    @XMW12_ running into the same problems with this xbox bruh

  • Jacob_the_nuke Jacob (@Jacob_the_nuke) reported

    @Wasteland Anyone know how to fix the game locking up and not letting me pass fishlips just gets stuck at what I'm assuming is his last line of dialog "so long rangers" help please? I've Uninstaller and reinstalled multiple times xbox one x btw

  • Jobofobic_ Joe (@Jobofobic_) reported

    Or maybe I shouldn’t cause it would crash my Xbox lmao

  • hugestew203133 Hugestew203133 (@hugestew203133) reported

    @DevGemOfficial MRT optimization when, it's so bad I crash on XBOX

  • ell_alyn angy boi (@ell_alyn) reported

    Just for documentation, I again had to manually reset my xbox one to get sound for @CyberpunkGame. And that's after it crashed for the third time last night. Hilariously, it's the second time it's crashed when I looked into the mirror at V's apartment. Had a hell of a glitch too

  • Pabbblooo Pablo (@Pabbblooo) reported

    @gemielouise @verge Hmm that seems like possible a subscription error i would contact Xbox support I’ve never had anything like that happen to me with gpu

  • cyberspawn09 Cyberspawn09 (@cyberspawn09) reported

    Can someone explain how people are getting these ps1 looking graphics on Cyberpunk2077 I just turned my graphics down all the way on Xbox one X and it does not look like that I've tried everything also just beat the game and most side quest and had none of your issues?

  • xdiesel174x ChaosxPrice (@xdiesel174x) reported

    COLD WAR HAS BEEN OUT ABOUT A MONTH. AND FOR HALF OF THAT CYCLE NOW MANY XBOX PLAYERS CANT PLAY THE GAME AFTER AN UPDATE. I AM STARTING WEEK 2. @Treyarch. U guys need to fix ur **** instead of making us wait a week for a patch. U know of this issue. TIX IT NOW

  • angel98754 Angel (@angel98754) reported

    @XboxSupport Stop lying to us. Just fix the damn game so we can at least have a few hours of double xp. This should not be happening.

  • ericmatthewr_ #BLM | 𝕥𝕙𝕖//𝕗𝕚𝕟𝕒𝕝//𝕣𝕚𝕔𝕔 (@ericmatthewr_) reported from Lindenhurst, New York

    Dude I don’t get how these goddamn companies have the worst customer service. I called @XboxSupport 4 goddamn times for them to tell me “tough luck” on a refund for @CyberpunkGame even though devs @CDPROJEKTRED literally advised customer with games that don’t run get a refund.

  • DoctorThing Dr. Thingamajig (@DoctorThing) reported

    @SullyBoy_Draws Nope, the backwards compatibility in general is emulation which is why they need to steadily add games and why a lot of OG Xbox games had weird graphical or audio errors on Xbox 360. Though thw Series X is running One games natively

  • ADK_Aidan Knechthedots but Christmas Mode (@ADK_Aidan) reported

    @Treyarch I can’t even play on Xbox due to the “Cold War Trial ended” issue

  • NierEnix Juan Replicant (@NierEnix) reported

    @BarryHindmarsh Yeah b it the issue is with base consoles the enhanced consoles and next gen ones run fine. The base PS4 and Xbox One run like dogshit

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