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Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ciudad Nezahualcoyotl, MEX 1
Chihuahua, CHH 1
Akron, OH 1
Melbourne, VIC 1
Leeds, England 2
Saltburn-by-the-Sea, England 1
Cincinnati, OH 1
Alton, IL 1
Viburnum, MO 1
Lincoln, NE 1
Naaldwijk, zh 1
York, PA 1
Putney, VT 1
Ciudad Obregón, SON 1
Gloversville, NY 1
Sneads Ferry, NC 1
Cranbrook, BC 1
Milford, DE 1
Rocky Mount, NC 1
Riverside, CA 2
Piedmont, MO 1
Woodbridge, VA 1
Heidelberg, Baden-Württemberg 1
Phenix City, AL 1
Orange Park, FL 1
Saint-Romain-de-Colbosc, Normandy 1
Decatur, AL 1
Lee's Summit, MO 2
Belfast, Northern Ireland 1
Chongqing, Chongqing 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • BFlame41
    Swifitey (@BFlame41) reported

    @Treyarch @CallofDuty fix your game on Xbox it runs on 15 frames on the series X it’s impossible to play

  • concerned_chub
    Concerned Citizen (@concerned_chub) reported

    @Activision Season 2 looks awesome! Now if only I could play it! Fix Black Ops Cold War on the Xbox X, no one can play it. It keeps crashing and bricking Xbox’s. It seems like you’re ignoring this issue #BlackOpsColdWar #XboxSeriesX #Activision

  • connoreden1
    connor eden (@connoreden1) reported

    @Outriders Xbox one keeps saying trouble connecting to servers ?

  • CraigCrouchman
    Craig Crouchman (@CraigCrouchman) reported

    @BBCiPlayer hi! Trying to play on Xbox one and on opening the app the screen flickers on and off. No problem with other apps, turned it off and on, deleted i player and reinstalled. Any ideas?

  • secritagentman
    Eric Seligman (@secritagentman) reported

    @Outriders Servers down on Xbox. Was in for about 20 minutes, then crashed.

  • imtocool9
    imtocool (@imtocool9) reported

    @ATVIAssist I’m having a problem someone stole and link the my account on there Xbox

  • dekeix
    Darren King (@dekeix) reported

    @PCFPeopleCanFly I'm not able to connect on xbox. My brother who is using the same internet connection connected instantly on pc. Please fix.

  • CMccruter
    manman mac (@CMccruter) reported

    @Outriders I’m on Xbox it’s keep saying internet error

  • TheBigDShow2
    TheRealBigDShow (@TheBigDShow2) reported

    @Outriders better fix your demo can't download on Playstation or Xbox. This is a disastrous launch of you all can't get it on console.

  • IIIIDONUTIIII
    Donut (@IIIIDONUTIIII) reported

    @Outriders Just says authenticating and then gives me the error. I'm on Xbox series X.

  • tryxx06
    UnknownTryxx (@tryxx06) reported

    @Treyarch Fix Xbox

  • Snoddy2Hotty91
    Sean 🇺🇸 (@Snoddy2Hotty91) reported

    @Outriders Anyone on Xbox having issues? Use the Xbox Companion App to queue it from your phone to your console...

  • peacefulkillah
    PeacefulKillah (@peacefulkillah) reported

    @Outriders I keep getting “Internet connection error Could not connect to Outriders servers” when trying to log on Xbox Series X

  • youngquist84
    taylor youngquist (@youngquist84) reported

    @VikingRiotLife @Scorchmain @ChivalryGame That’s a bad argument for this situation since Xbox already had a working alpha of this game with cross play so it’s another problem they created which makes you worry still about release day and updates causing more problems

  • Cobdude1
    Cobdude (@Cobdude1) reported

    @Treyarch Fix the Xbox x frame rate. It’s been hours since PlayStations fix

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