Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1
Madrid, Comunidad de Madrid 1
Cardiff, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • athleticfan33 Greg (@athleticfan33) reported

    @XboxSupport Is there a known issue at the moment with redeeming Game Pass subscription codes?

  • roughturbo1199 :3 (@roughturbo1199) reported

    @WestsideShawtii @MicrosoftHelps @XboxSupport That's a 2k problem lol

  • Jaysterzx Jermiah Isaiah E. (@Jaysterzx) reported

    @demonslayer_hc @Will_Walk25 Are y'all going to fix xbox connection issues soon I cant even pkay VS mode online

  • JeweliannaRobi1 Jeweli🌌🌔 (@JeweliannaRobi1) reported

    @FortniteGame I can't use your support site its constantly saying I need to sign in but it won't send it to the proper email address no matter how many times I enter the right one. Is there a different way to get help? User: AngelsVow Platform: Xbox

  • John17444997 John (@John17444997) reported

    @NickBrawlGame @Xbox Crimson chin? Crash nebula?

  • MelonManTad Watermelon Boi Tad (@MelonManTad) reported

    @pierresemaan1 Game file size is only a problem because Xbox and Playstation still think 1TB minimum is an acceptable size. Storage is cheep nowadays, it wouldn't be hard to have 2TB or 4TB consoles.

  • irkiat Kiat Sutanding (@irkiat) reported

    @ForzaHorizon Hi, i just purchased the Premium edition on Xbox. I did not get DLC Welcome Pack, Car Pass, & VIP Membership. Is this an error on xbox store or those content will be available to download on the 5th Nov?

  • mark_deec mark (@mark_deec) reported

    @FortniteStatus Fix the superhero skins for Xbox players we cannot get the other styles to change the skin we are stuck on the first one they only works on PC because their Mouse can let them go to the other options

  • MWillz5 MikeWillz5 (@MWillz5) reported

    @XboxSupport Does the system update that was released earlier today for the Series X contain the console shut off fix?

  • SephiCakez SephiDee (@SephiCakez) reported

    @XboxSupport is Microsoft Xbox experiencing issues? We can’t get into Red Dead Redemption 2 online, and are also are experiencing Xbox Microsoft store purchase error issues at the same time.

  • sneaky_freddy Sneaky_freddy (@sneaky_freddy) reported

    @RELLGames I can't even login into shindo on my xbox

  • faulkie87 David Faulkner (@faulkie87) reported

    @HD_Gamer_84 @Saltiest_Gaming Yes they keep it quiet and confusing for most, but if you get into the details in their financial releases you get a good idea. Xbox Hardware up 166%, Microsoft gaming (including Zenimax and Windows Store) up 16%, yet Xbox service only 2% with 5mil more GP Subs?

  • NaterStephanie StephanieHatesMinorities (@NaterStephanie) reported

    A Steven came to fix my xbox 720 yesterday

  • d_gibson44 Dallas Gibson (@d_gibson44) reported

    @Rdgrn99Green It let me with my Hulu login on my Xbox

  • RevivedSarosh Sarosh (LIKE 📌) (@RevivedSarosh) reported

    @HeyItsMeFlix Idk if the Xbox codes are working yet apparently they had trouble

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