Xbox Live Outage Map
The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xbox Live users affected:
Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Akron, OH | 1 |
| Melbourne, VIC | 2 |
| Leeds, England | 2 |
| Saltburn-by-the-Sea, England | 1 |
| Cincinnati, OH | 1 |
| Alton, IL | 1 |
| Viburnum, MO | 1 |
| Lincoln, NE | 1 |
| Naaldwijk, zh | 1 |
| York, PA | 1 |
| Putney, VT | 1 |
| Ciudad Obregón, SON | 1 |
| Gloversville, NY | 1 |
| Sneads Ferry, NC | 1 |
| Cranbrook, BC | 1 |
| Milford, DE | 1 |
| Rocky Mount, NC | 1 |
| Riverside, CA | 2 |
| Piedmont, MO | 1 |
| Woodbridge, VA | 1 |
| Heidelberg, Baden-Württemberg | 1 |
| Phenix City, AL | 1 |
| Orange Park, FL | 1 |
| Saint-Romain-de-Colbosc, Normandy | 1 |
| Decatur, AL | 1 |
| Lee's Summit, MO | 2 |
| Belfast, Northern Ireland | 1 |
| Chongqing, Chongqing | 1 |
| Modesto, CA | 1 |
| Salem, OR | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xbox Live Issues Reports
Latest outage, problems and issue reports in social media:
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Ozymandias (ES) (@Ozymandias88_) reported@Junksterrr @marlisjun The Activision deal might close next January for example and Cod games, along with MW2 might enter Gamepass in say February. But they will enter gamepass, Xbox will own them of course they'll add them to their service
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BlackBirdGaming (@BlackBird_____1) reported@Hashbrown1776 @gabe_of_thrones @A_dmg04 Not from people like you. My Xbox is fine. I clean it out every ******* week. My desk is the only problem.
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Matt508 (@FlyFrag) reported@DeadByBHVR why is there literally no lobbies on xbox? literally am forced to play with pc and switch players.👎🏼 fix your ******* game
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Petit tonnerre (@Ravkken_) reported from Saint-Laurent-Blangy, Hauts-de-France@RollerChampions Hey guys, I can't lauch game on Xbox séries. The game crash in the loadscreen or it's a matchmaking's error. All the way, I can't play..
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TexasWolf (@texaswolfsrain) reported@foxygames_uk If xbox users can actually buy their games then this industry gamepass problem wouldn't exist.
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nami (@nami85343540) reported@XboxSupport i have an issue not being able to play MW2 or Black ops 2, (Old Gen) i own the game on disc but it keeps popping up saying i need to own the game via Microsoft store. Both games are in immaculate condition.
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Chris Goddard (@SiameseRoulette) reported@Puertorock77_ Microsoft is trying to undercut Sony so bad that they can't keep up because they do not have the capital to lose like Microsoft does. Right now that is not happening for them so you are going to be seeing more micro transactions and live service games coming from Xbox since that
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Michael Santiago aka Toon (@Toon_Medic) reported@Romudeth Great article. Gamepass is def for me, but there a ton of ppl that want that AAA Xbox exclusive and might not want to play the games that come to the service.
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alex (@fufuqri) reported from Chiang Rai, Chiang Rai@BigRighteous Lucky for me my first 360 was the Elite, so never had this issue. I did get a different issue at one point and had to send it off. Pretty sure I got a 6 month code and a new Xbox out of it. Got to give props to Microsoft, they sort you out when the system decides it wants out!
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Marty Greenwell (@MartyPG13) reported@aarongreenberg Hate to hassle you again, but this GeoIP issue has been dragging on 5 months now. The lookup the Xbox services are doing on my IP are providing incorrect details. This is your GeoLocation service doing this. It tells Xbox & related apps I'm not in the UK
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Metin 🇦🇿❤️🇺🇦 (@Defalt_Ratboi) reported@burg_st @Dealer_Gaming Some PC games can be played through Nvidia GeForce Now Cloud gaming service on Xbox. But you can't play them natively.
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XEN PROPHET (@ProphetAqua) reported@Respawn @PlayApex here's how to fix your game in 3 easy steps for ranked and comp 1.remove ******* cross play no reason Timmy on his 200$ Xbox should ddos the server my 5k$ PC is on 2.remove gold knockdown we knockdown your trio you should die period 3. Remove kraber
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RayB_Panda (@raybpanda) reported@duplakappa Is not a xbox problem is a japon problem. Why pay them? Microsoft pay millions for 3month exclusivity and before its even annonce on xbox the developers start ps4/5 advertizment by the 3rd month it's on ps4/5 day1 Sony pay 3mon and get 10 years
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Marty Greenwell (@MartyPG13) reported@aarongreenberg How can updating that dataset be so difficult that you can't resolve the issue in nearly half a year? Please can you do something to get this fixed so I can actually use Xbox Streaming and Rewards. Thanks Marty
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Marty Greenwell (@MartyPG13) reported@aarongreenberg What this means is that I'm locked out of using the Xbox Rewards, I can't see the Game Pass game rewards and worst of all, I cannot use XCloud Streaming as it's "not avaialble in your region". A service I'm paying you money for monthly.
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