Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Brussels, Bruxelles-Capitale 3
Omaha, NE 2
Southampton, England 2
Manchester, England 2
Paris, Île-de-France 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Bielefeld, NRW 2
Marietta, GA 2
Sittingbourne, England 2
Brisbane, QLD 2
Liverpool, England 2
Anaheim, CA 2
Essen, NRW 1
Hanau am Main, Hessen 1
Montauban, Occitanie 1
Hemet, CA 1
Spring Hill, KS 1
Hove, England 1
Thuin, Wallonia 1
Newberg, OR 1
Sutton, England 1
Köln, NRW 1
Mesa, AZ 1
Saint-Brieuc, Bretagne 1
Gustavo Adolfo Madero, CDMX 1
Zürich, ZH 1
Tallahassee, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • MorallyUnsteady UnsteadyMorality (@MorallyUnsteady) reported

    As alot of you know, I do all this using just my phone to stream games and using my Xbox to view chat…mobile streaming hasn’t given me this much issue the last time I used it.. I guess certain updates may make my current setup impossible for me? Idk.

  • phillikescustom phillikescustoms (@phillikescustom) reported

    @zNuschel @jasonschreier I am good when the game isnt breaking every 5 mins although im still struggling to work out the logic that my skill has broke the game for 1000s of people who are having the same issue on multiple platforms including ps5 xbox and pc check the forums.

  • JasonMaynard777 Jason Maynard (@JasonMaynard777) reported

    @UseCodePOP Solo battles broken again on old gen Xbox fyi

  • JayVader5 Jay Young (@JayVader5) reported

    @masseffect I was disconnected during a multiplayer match. Now my profile won't sign back into Mass effect. Everything else is working on Xbox 1. Just keeps trying to sign in and nothing. Anybody have any ideas?

  • RobHaughton_ Rob Haughton Jr (@RobHaughton_) reported

    @GAMEHelps It was working fine when i set up the console but now nearly everything that needs to be pressed doesn't work, only the sticks work via the Test app on the Xbox thay I bought online. I've restarted the Xbox and the issue still persists. Even tried using it on the PC and nothing.

  • diknbalz4u Daniel Salisbury (@diknbalz4u) reported

    @thegameawards Still dont have one, But i havent tried to get one either, And With the Game pass Xbox offers im probly gunna switch. Cause Ps Flopped with their Sub Service.

  • DeliriousArmy75 Delirioushausen (@DeliriousArmy75) reported

    @RockstarSupport Where are my PrimeGaming rewards and my free tech demon mask on Xbox ??????? I got them on my Ps4 but NOT on my Series S please FIX this issue @RockstarGames

  • RebelCorcaigh 🇺🇦 Rebel County 🇺🇦 (@RebelCorcaigh) reported

    @MSFSofficial fix the helicopters on xbox they are broken 😭😭😭

  • IamRobKemp Rob (@IamRobKemp) reported

    @MSFSofficial Fix the issue with the helicopters on XBOX please

  • Gravefaee ☽ (@Gravefaee) reported

    I’ve been having so many problems with Xbox lately. 🙃 I need to upgrade to PS5. Once cross progression becomes a thing I’m out fr

  • s9_sfc Sam 🔴⚪️ (@s9_sfc) reported

    @TheXclusiveAce hey ace, are you aware of people experiencing packet loss issues since the latest update for MW2? Had no issues before, now I get spikes every game. Not my internet because other games are fine. Happy to share some Xbox game clips and link Reddit posts for you?

  • alfin_nahdi alfinnahdiF (@alfin_nahdi) reported

    @frostyyy420 @XboxSupport @ATVIAssist Why don't you seek #clifftech1 on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under ATVIassist, good at this and trustworthy

  • BatBitch73 AlteredKrimson (@BatBitch73) reported

    @loris099_ @Xbox @SteelWoolStudio It looked fake for a sec. My mistake. The whole impersonation account stuff is becoming an issue on the site.

  • Goug2Trappy Danny Gould (@Goug2Trappy) reported

    @RyanGra36476741 @XboxSupport @EAHelp I’ve got the same problem

  • Kelly_Lenigan Kelly Lenigan (@Kelly_Lenigan) reported

    I AM NOT KEEPING THE BROKEN XBOX SYSTEM WITH A DISC TRAY THAT DOES NOT WORK!

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