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Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 2
Leeds, England 2
Saltburn-by-the-Sea, England 1
Cincinnati, OH 1
Alton, IL 1
Viburnum, MO 1
Lincoln, NE 1
Naaldwijk, zh 1
York, PA 1
Putney, VT 1
Ciudad Obregón, SON 1
Gloversville, NY 1
Sneads Ferry, NC 1
Cranbrook, BC 1
Milford, DE 1
Rocky Mount, NC 1
Riverside, CA 2
Piedmont, MO 1
Woodbridge, VA 1
Heidelberg, Baden-Württemberg 1
Phenix City, AL 1
Orange Park, FL 1
Saint-Romain-de-Colbosc, Normandy 1
Decatur, AL 1
Lee's Summit, MO 2
Belfast, Northern Ireland 1
Chongqing, Chongqing 1
Modesto, CA 1
Salem, OR 1
Upton, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Rustolem2
    Rustolem (@Rustolem2) reported

    @THEREALRTU Any problems with your Xbox? Mine would freeze or reboot when playing Cold War, and yeah I had the correct version. Also it would randomly disconnect from the internet (wired) go in an out several times in a gaming session. Finally returned it.

  • danseals
    Dan Seals (@danseals) reported

    Read about the issues with @CyberpunkGame on previous generation systems, so I decided to upgrade to @Xbox Series X 1st so I could play. I cannot get past the Character creation process without the game crashing. Have already deleted and reinstalled the game. Help @CDPROJEKTRED

  • xMLOx
    MLO (@xMLOx) reported

    @Xbox fix your ******* Xbox insider update loop you incompetent *****. I’m sick and tired of having to try and update 7 times every week

  • dsnyd500
    David (@dsnyd500) reported

    @EAHelp does FIFA 21 support quick resume on Xbox Series X? If so...what could be causing it not to work? No problem with other games

  • ReallyJustJeff_
    JustJeff (@ReallyJustJeff_) reported

    @PlayStation this **** is frustrating and disrespectful this is my 10th time missing out. There was never problems like this with the PS4. **** so stupid bout to just get an XBOX

  • FendZen
    Zenuku (@FendZen) reported

    @its_menieb @Xbox Dont fix it if it aint broke

  • VOTJ_Minnick
    Matthew Minnick (@VOTJ_Minnick) reported

    @Costco worst customer service ever. Bought an Xbox Series X with you guys and was told it was canceled because of a lack of authorization from my bank. Called my bank, they said nothing was flagged or denied approval. I will never spend a penny there ever again.

  • XboxSupport
    Xbox Support (@XboxSupport) reported

    @Tutategame Hello, Please follow our Official Xbox Support page on Twitter in order to be able to get a Direct Message regarding the issue.

  • KenzieCEventing
    Kenzie Chelsock (@KenzieCEventing) reported

    @UbisoftSupport fix my classes. everyone of xbox got their classes reset AGAIN. so much ✨fun✨

  • wimpdragon
    Chris Hancock (@wimpdragon) reported

    @SamziIla @JayDubcity16 Thats a separate sub service, which psnow is what you'd compare to gamepass, that of which control was also on. This person is obviously comparing ps+ to the exact same thing on xbox known as XBLG. Ever heard of it? Love fanboys

  • lee_bee99
    Lee Weathersbee (@lee_bee99) reported

    For whatever reason my Sims 4 on my laptop is not working anymore and I don't know how to fix it. Oh well I guess I don't get to play anymore. 😥 I have all the packs as well but they don't transfer to my Xbox so I would have to buy them all again to get the same game play.

  • machine2101
    WarMachine2101 (@machine2101) reported

    @tigersvain @XboxSupport I don’t know what’s wrong with your notifications, but I do know I have a problem with old notifications still showing in the Bell section, but I find 2-4 seconds enough time, mainly because the notification audio is so prominent and I keep my controller on and close most times

  • ZsxIsSmall
    ZSX (@ZsxIsSmall) reported

    @ForzaHorizon Im having issues downloading the game on xbox I get really slow download speed only on any forza gameb

  • TyreeseJones10
    ty (@TyreeseJones10) reported

    @realUNOgame I have spent £12 on Xbox store on your game and it’s not letting me play it keeps kicking me of before loading. How can I fix this?

  • Cali_Railway
    CaliforniaFr8heaven (@Cali_Railway) reported

    Not sure if this is a Series X issue or not but every time I replace my batteries my controller becomes unsynced from the console and won’t resync unless I hard restart my console. Multiple friends are having the same issue! @XboxSupport

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