Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1
Madrid, Comunidad de Madrid 1
Cardiff, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Supadavee4150 Supadavee4150 (@Supadavee4150) reported

    Do anybody know why every time i try to stream from my console (xbox series x) my audio is perfect but the screen is just black the whole time anybody know how to fix ?

  • desieltech1 Desieltech1 (@desieltech1) reported

    @ginafinkershniz @realpabgames ok but that still doesn't solve the issue u probably had access to a computer every time they drop I'm working and there is no computer around or I'm driving home from work when they drop just say a video of a target showing 30 Xbox to 10 ps5 for their surprise drop at 3am Sunday

  • iconsofsummer N 🗡 (@iconsofsummer) reported

    @Greninjayy Finished the quest, my Xbox is safe - for now. God damn disowjehendkdos if it wasn’t so god damn broken the game would be half decent 😤

  • ZAKtalksTECH ZAKtalks TECH #CES2021 🇨🇦 #TeamUnFiltered (@ZAKtalksTECH) reported

    @Lionsfan67 Yah. I own it on Stadia. It’s awesome. They should have done PC, Stadia and next gen consoles only. Delayed the previous gen consoles. PS4 and Xbox One (previous gen) seem to be having the most issues.

  • Scally43 Alan Griffin (@Scally43) reported

    @JessicaChobot I haven't found anything that couldn't be fixed by reloading your save it crashes to dash pretty regularly but there is the kernel of a really good game there I have two separate characters on the go... That said, I am on xbox one x could be bigger issues on the PS4

  • heymrholman Esteban Julio Ricardo Montoya De La Rosa Ramirez (@heymrholman) reported

    Does 2k lag on the Xbox like it do on the PS5? Because playing online is virtually impossible

  • SunBunz1up ◦•●✹ѕυɴвυɴz✹●•◦ (@SunBunz1up) reported

    @NatalieNyu Oh, yeah. I've heard because it was a disaster on current consoles (PS4, Xbox One) the downloadable versions were removed from the stores and people were refunded their money because they are completely broken.

  • CosmicSquidly98 Cosmic (@CosmicSquidly98) reported

    @RykenApps I have this issue on my Series X where I start to watch a video, the audio plays while the video is buffering and giving 2 frames a second and then it crashes and puts me back on the homescreen of my Xbox. Does it in both the beta and full release apps?

  • betrue2yourself Mark Chapman (@betrue2yourself) reported

    @nytimes The game is brilliant I'm on XBOX ONE X and it's no problems. The fee negative bits are being blown waaayyyy out of proportion.

  • HjDoobie Aunthony Henley (@HjDoobie) reported

    @Sony I’m done with PlayStation. The customer service chat is terrible. I can’t even play none of my digital games right now because the licenses won’t verify. Never had this problem with Xbox before I switched over.

  • StiIICrispy StillCrispy (@StiIICrispy) reported

    @CrisisXl_ I feel bad for Xbox players you have a perfect product that’s not 3rd party but it’s so flawed. The only issue ever should be stick drift, not the controller bumpers breaking or double clicking.

  • nepheeew no 🅴 (@nepheeew) reported

    The marketing suggested that the experience was the same on every platform, Metacritic gave it 91 just a day before release. ANDDD Nothing. Ps5, Xbox Series, and Last gen consoles are not working. This game is priced at next gen price at this point: it doesn’t work.

  • BoahDer Boah 🎃 (@BoahDer) reported

    @vigorthegame U need 2 fix duplication exploit where you dont even need crowns before ppl arw making it public on Twitch/YT and let the PS4 Community know. Its known on XBOX already ofc, but I think unless we make it public for PS4 players you wont fix it.. so good luck.

  • TheRealXrixns Joseph Poole (@TheRealXrixns) reported

    @EAHelp trying to play apex says my login credentials may have expired, I reset my password tried to log back into apex and it still says the same thing, I play on Xbox

  • 7ravelBug Shale Wells (@7ravelBug) reported

    @staybrazzyTJ @CyberpunkGame I've ran into plenty of bugs on xbox series x. Good thing about lots of bugs is there are lots of fixes. Just google the bug and you should be able to find something you can do to fix it.

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