Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Delabole, England 1
Wrocław, Województwo Dolnośląskie 1
Juárez, CHH 1
Copenhagen, Region Hovedstaden 1
Glasgow, Scotland 1
Medford, NJ 1
Brackenheim, Baden-Württemberg Region 1
Takoma Park, MD 1
Oelsnitz, Saxony 1
High Wycombe, England 1
Hudson, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Cynguy1 Cynguy🎙 (@Cynguy1) reported

    @Xbox sort your **** out I get lag issues every 2 seconds, step up and give me a link I need a new one ASAP or @iBUYPOWER keen to build me something 👀

  • TechnikThe Technik ▶️ (@TechnikThe) reported

    @ThisFireBurns__ @Xbox @XboxGamePass It’s a 5 year old game with a sequel on its way, I don’t think tweeting to Xbox about it is gonna fix it.

  • Kiranraj_T Kiran raj (@Kiranraj_T) reported

    @iMatt42 @DreadSquadz @HeyMrZweistein Who needs ps plus in Xbox. Even pd players don't use those service. They don't release new games day 1 and because of that it's a garbage service. Plus they don't have a cloud service to make it possible.

  • CARNEYFACKER CarneyFacker / Ryan Pool (@CARNEYFACKER) reported

    @playrustconsole Any idea why my Xbox series X keeps hard crashing the game and putting me in the menu. lol I went from 5 second lag to just having to load up from the menu the amount of loot and deaths from this is crazy please fix this. Also I got deluxe its telling me I own the regular one. ?

  • Contrary54 Contrary @ reapers schmeapers (@Contrary54) reported

    I think the biggest issue is alot of the stiff could have been summed up in tweets like xbox and Nintendo had alot of **** but everyone else could have just tweeted **** out and it would have been fine

  • Rastaman4061 _Sedge_Lord_ (@Rastaman4061) reported

    @Xbox @XboxGamePass Fix Backwards Compatible #FixBackCompat

  • z3raphim J - Your Friendly Neighborhood d3m0n0id (@z3raphim) reported

    @Drexl_Raz 0of not unless you can remember the email used to login. Even if you called Xbox support, they'd need that for direction.

  • Gorgonops_SSF Duncan Idaho 11 (@Gorgonops_SSF) reported

    @Ranger_Ryu @thomasthecat The global semiconductor shortage wasn't immediately obvious from the outset of the pandemic. That's the supply chain killer right now. To combat the bot problem Xbox is also trying out an extension to their Xbox insider program to let verifiable humans buy consoles from MS.

  • frasermacgaming 💙 Fraser Mac #SwitchCorps 💙 (@frasermacgaming) reported

    They should have cancelled #E32021. Nintendo and Xbox/ Bethesda could have done their own shows. #SummerGameFest isn’t the answer either. Geoff Keighley’s vision is weird Moby/ Christian Bale interviews about the inner depth of FPS Battle Royale Live Service Games 💵 💵 💵

  • kdkd7891 Kannan_KD (@kdkd7891) reported

    @EAHelp Need some help with my account. Not able to connect to EA servers in the past few weeks. Been reoccurring issues. Would appreciate the help. Contacted Xbox customer service. Was asked to tweet.

  • xBreezyLive GOML | xBreezyLive😼 (@xBreezyLive) reported

    Have they fixed the glitch where you can play sea of thieves off of pc from the Xbox game pass?

  • timeman2012 Adam Jackson (@timeman2012) reported

    @CallofDuty having trouble logging into black ops cold war getting message can't connect to call of duty services error code collar 43 good wolf. I own the game but am unable to play on Xbox series s. Tried all steps on the Activision support page but still nothing work's.

  • Gorgonops_SSF Duncan Idaho 11 (@Gorgonops_SSF) reported

    @thomasthecat Microsoft announced at E3 that some Xbox Series exclusives will be playable on One via cloud streaming. So there's that fallback to ease transition issues.

  • Noobverest Noobverest Rice King (@Noobverest) reported

    @ExpSevDavis No because i usually buy bethesda games on pc so i mod it and fix bugs that they cant fix Being an xbox exclusive means nothing to me since having a ps5 and gaming pc means you have access to all good games

  • LTGoGi LaMont Hearn Jr. (@LTGoGi) reported

    @Optimus_Code Genuine question… does your issue come from the fact that you work in the field or is this just part of the dislike for Xbox that comes from this group pretty consistently?

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