Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • PoLilTinkTink20 PoLilTinkTink (@PoLilTinkTink20) reported

    @BryantChappel @Xbox Been an Xboxer since Day One, and I have found that they have a complex. Playstation has been the one with the games for so long, and now Xbox can claim that against Stadia. I have both services, and frankly they do not compare well. Stadia is ahead of Xbox in the service overall

  • honestjon74 'Honest' JonWilliams (@honestjon74) reported

    @Razer set up for Kraken TE on Xbox series X is way too convoluted, stressful and absolutely unnecessary. Mic literally not working even after setting up everything on the laptop. Waste of money!!!!! Avoid.

  • Anthony55579140 Anthony horton (@Anthony55579140) reported

    @DuvalMagic are you guys going to fix the loading issue with the directors cut for the xbox one anytime soon. Mine keeps sending me back to the home screen whenever it is downloaded and i try to load the game.

  • gaza1121 gareth (@gaza1121) reported

    @souljaboymyhero @shieldsjames @Xbox Definitely game dvr update. It's so broken atm. You upload to live and then try to share it, then it asks you to upload again even though it's already on your live.

  • TrevarTrump Trevar Trump (@TrevarTrump) reported

    @forshish @thugcrowd one of the biggest hacking groups. They hacked playstation and xbox on 2014 Christmas and held while shutting the server down

  • itsfp04 Back on my bullshit? (@itsfp04) reported

    @IGN Literally the easiest way to fix this is make it so people can order the Xbox/PS5 now and get it when it comes back in stock. Obviously have another way to check if a person is a scalper (new email, same address, IPs, or whatever)

  • agordonwsu Alex Gordon (@agordonwsu) reported

    @XboxSupport It is impossible to speak or chat with a human for support and your website is broken for requesting a warranty repair.

  • adzyboii16 Adz (@adzyboii16) reported

    @XboxSupport can you please have someone who is a human message me to help. Not on option on your website allows chat to a human , and my issue is not resolved by any of your help documents.

  • Nycewithit1 Nyce with it (@Nycewithit1) reported

    @Beowulf1426 @Dasmesee1 @OfficialSami1 No that's only for xbox live. sony upgrade the online mode subscription/membership to something more. You can compare both psnow and ps+. They not the same price and large library but that's like saying I can't compare 800 games with 200 games. Its a library of games on a service

  • AdrienFowl SKYHAMMER - Adrien Fowl 🇪🇸 (@AdrienFowl) reported

    @WerewolfVGAME I am trying to preorder this game on #Xbox but I can't find it on the store. Any advice on this issue?

  • Megaman45258 Megaman45258 (@Megaman45258) reported

    @TheDadGamerTM @XboxGamePass Honestly it is probably an issue with the developer or publisher and not with Xbox Game Pass to why we don’t have alll those games yet

  • AmirMontalvo1 Amir Montalvo (@AmirMontalvo1) reported

    @ModernWarzone The game is broken now. Everything is possible. Every time i take a famas from the floor it takes me out of the game on xbox series x XD i havent played since a week and a half. Its unplayable

  • JordanS51068168 Zombiezmad (@JordanS51068168) reported

    @primis_gaming @Microsoft That’s what I’m saying dude I wouldn’t be taking that risk considering on PS4 ps5 Xbox one and series s/x they all crash with cod it’s a call of duty game at its finest bugged to bits IMO the games more than likely the issues

  • iainlewis11 Iain Lewis (@iainlewis11) reported

    @amuse @LLinWood Okay I just knew about the Xbox Sony "attacks" that happened around Christmas, thinking they were taking credit for an accedental ddos

  • Nycewithit1 Nyce with it (@Nycewithit1) reported

    @Beowulf1426 @CDKSays Xbox live do not have a library of games u can exclusive experience after u pay for the service. Sony have two subscriptions service with library of games. PS+ collection + PS now nd 3 games a month is a far better deal with better games than GP. Even if u deducted $10 ps now.

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