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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Xbox Live reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Xbox Live. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xbox Live users through our website.
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Sign in (40%)
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Online Play (37%)
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Glitches (15%)
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Matchmaking (5%)
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Game Crash (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Xbox Live outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sabadell |
Sign in | |
 Bielefeld |
Online Play | |
| Mönchengladbach |
Online Play | |
| Berlin |
Game Crash | |
 Shelby |
Online Play | |
 Northampton |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xbox Live Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Potter
(@Huffy1001) reported
from
City of Kingston upon Hull, England
HuffyGamerStuff: How to sort a lot of problems with XBox One Guide (1) Turn off XBox (2) Reset the Console by pressin' disc tray button and power off button together (3) Recalibate TV setting ie 1080p/4K (4) In Settings turn Power Consumption to Energy Saving (5) Restart Console
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Kara🙊
(@OmgitzKara) reported
from
Goodyear, Arizona
@EASPORTS Help I can’t login to my account on madden Xbox one. Just says saying it sent a code to my email and never get one. Can’t figure out the authentication app
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Jesse Buller
(@spengali74) reported
from
Hutchinson, Kansas
@XboxSupport @MicrosoftHelps Just a heads up. I just returned my 2nd elite series 2 controller to Gamestop. The previous 2 had the same problem. The right stick broke while clicking it in. This is my 3rd elite series 2 controller.
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Chris perruchon
(@HypeBonerfart) reported
from
Strongsville, Ohio
@Loser_Squad69 @david030reilly @NextGenPlayer My problem with “exclusives” is when third party’s make exclusive games. Like final fantasy 7 remake. I get Sony probably paid an astronomical amount for it, but cmon. I can bet that there are og final fantasy fans that only have Xbox.....
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Hamish Reilly
(@HamishVUKOVI) reported
from
Glasgow, Scotland
@VampireGhuleh Exactly. Although problems arise when I turn my Xbox on 😂😂
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Roblox ™ John.F.Kennedy
(@RobloxJohnFKen1) reported
from
Orlando, Florida
@XboxSupport I've been trying to log in into my Microsoft account on my Nintendo switch to play minecraft online but when I do log in It states that there was an error when signing in, it's been like this for a while I need your help
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Jake Griffiths
(@jake20_jake) reported
from
Knucklas, Wales
In your honest opinion when would we see the next patch for xbox one to fix the game @SmackNetwork
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Gary
(@Gary07251319) reported
from
Bradford, England
@Cex am not happy with your service bought a xbox with 2 films which l was told l could play. Not true..so just add net fixed in thinking l would be able to play it now not so ive also got to get a contract with xbox also to watch what a con
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Lucas Lara
(@lucaslara28) reported
from
Itapema, Santa Catarina
Hello @XboxSupport. i got this gift card for Christmas but when I entered the code I got an error message. It is in Portuguese but it says " code not found. Try to input it again. in case it doesn't work, get i touch with whichever place sold you the gift card."
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K. Alex
(@K_Alex1) reported
from
Lynbrook, New York
@JBoss293 @JamieMoranUK You’re right. There’s no Xbox exclusive problem at all. And no such thing as Halo, Forza, Gears fatigue. What was I thinking. My bad
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II Lashed II
(@_Lashed) reported
from
Fort Campbell North, Kentucky
8 out of my past 10 years have been spent serving in the Army. I'll be exiting service this year. Scared,Nervous,Excited!! #mixermiltary #mixerstreamer #Xbox #Hey
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Gary Mann
(@Garebe4r) reported
from
Fowler, California
Instead of fixing my broken Xbox, I’m gonna buy a pre-owned one from @GameStop, use the parts to fix my Xbox, and then return the now broken, pre-owned one. #StickItToTheMan
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Josh Leslie
(@FranticSociety) reported
from
Texas City, Texas
@Buried_On_Mars @pkintheuniverse @BeatemupsWood I agree. It also isn't about sales, it's about basic customer service. Xbox allows it's users to take a vast majority of games they already owned front he previous generation and... They just work. They also have them available for sale too. It's a win win for them and consumers.
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Matthew Weir
(@mw80) reported
from
Blaby, England
@Xbox @amazon 1 hour on hold to customer service trying to access the game i paid for but cant access
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Number1_Villain
(@Highh_Ride) reported
from
Bronx, New York
So the power brick that powers my Xbox blew up on me today...after a solid 6 years of service I’m finally laying that piece of equipment to rest. Sucks tho bc my new one won’t be here for a couple days so... Idk might read a book or some weird shit
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Craig Taylor
(@tubbytaylorjr) reported
from
Saffron Walden, England
@GAMEdigital @Xbox @xboxuk @WWEgames why is it that i still can’t play this game after so many months after release! It freezes all the time twice in the last hour for me, it’s so broken and not a working game ! Please help here
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Zen - ”King of the Cookies”🎄🍪Merry Cookiemas🍪🎄
(@ZenososGaming) reported
from
Saffron Walden, England
@WeArePlayground hey as I've seen no new updates since your free content update just wanted to pass on that in unable to play the game since that update it just comes up with error game took too long to load, I've reported to Xbox but still nothing
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Dean Woolley
(@woolster80) reported
from
Brampton Bierlow, England
I swear I have the worst luck. On top of the recent @ubereats_uk and @musicMagpie debacles, my new Xbox from @curryspcworld arrives with the box seal broken and the digital game code missing.Unreal. I seem to attract poor service from every company I use!! Another battle to have!
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ELITE 1 Chxpp ™️
(@TattedTutt) reported
from
Stuttgart, Baden-Württemberg Region
@ReaIDeebo If you’re getting a error with the 4e blah blah it’s because I have to many accounts in your IP for 2K for the specific Xbox
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MnxGaming CONTENT CREATOR • STREAMER • GAMER
(@GamingMnx) reported
from
Kansas City, Kansas
@Twitch need to fix the xbox party system me and @MonteaPowell tried to add audio and it is not possible and I'm not wasting or asking my mom for a screen recorder!
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Dan Potter
(@Huffy1001) reported
from
City of Kingston upon Hull, England
HuffyGamerStuff: How to sort a lot of problems with XBox One Guide (1) Turn off XBox (2) Reset the Console by pressin' Disc Tray button and Power Off button together (3) Recalibate TV setting ie 1080p/4K (4) In Settings turn Power Consumption to Energy Saving (5) Restart Console
-
🎉 New Year, New Figs 🎊
(@RaymondBarrone) reported
from
Derby, Connecticut
Homegirl got Crash Bandicoot on the Xbox so you know it's lit.
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renee ⚢
(@reneefortin_) reported
from
Naugatuck, Connecticut
Twitter i need your help. I’m having issues connecting my xbox one S to my roku tv
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ol’ flirty bastard 💕🤗
(@unclenappy) reported
from
Los Angeles, California
can u please make a little microphone button so I can send voice memos I actually pay for ur service and it’s like the ONE thing ur missing @discordapp i mean it’s also idiotic u aren’t on Xbox and PlayStation but i get it
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Kevin Donaldson
(@kdonmike) reported
from
Toronto, Ontario
@StephenSeanFord @Xbox Customer service saves the day.
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Alex Forbes-Reed
(@0xdeafcafe) reported
from
Hackney, England
although you can technically access the MCC stats through the userstats xbox live service, it's just an undocumented shit show 🙃
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ᴀᴜsᴛɪɴ👤ᴡᴇsᴛᴍᴏᴏʀᴇ
(@Mr_Westmoore) reported
from
San Antonio, Texas
@vizuxl @digitalfoundry @Microsoft @Xbox You are 100% correct, but I still need that broken 1st gen release..🕹🎮👾
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kupid 💘🧚🏻♀️
(@KaylenKitty) reported
from
Pleasure Ridge Park (historical), Kentucky
David is so loud that my mic, in the back bedroom, picks up him talking in the living room. Ugh plus bc he won’t get off Xbox the stream was lagging hate that
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🇵🇷
(@JTheShooter15) reported
from
Brooklyn, New York
@OVOefrain And my Xbox remote is broken LMFAOOOO 😂😂😂😂
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Cory Wilson
(@The_Cormaster) reported
from
Greenwood, Indiana
Glad to report my wife was able to get the game code by calling Walmart's customer service. Took them awhile but eventually they were able to get it and send the receipt to her. I now have Jedi fallen order on Xbox One and PC lol