Xbox Live

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

Problems in the last 24 hours

The graph below depicts the number of Xbox Live reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Xbox Live Outage Chart 01/28/2026 09:15

At the moment, we haven't detected any problems at Xbox Live. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xbox Live users through our website.

  1. Sign in (45%)

    Sign in (45%)

  2. Online Play (32%)

    Online Play (32%)

  3. Glitches (14%)

    Glitches (14%)

  4. Matchmaking (6%)

    Matchmaking (6%)

  5. Game Crash (3%)

    Game Crash (3%)

  6. Hacking / Cheating (1%)

    Hacking / Cheating (1%)

Live Outage Map

The most recent Xbox Live outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomSittingbourne Sign in
United KingdomLiverpool Online Play
United StatesShinnston Online Play
United StatesAlexandria Online Play
United KingdomSalisbury Matchmaking
FranceCaudebec-lès-Elbeuf Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • isaacparker87 BassCulture10 (@isaacparker87) reported

    @Xbox is the black screen issue supposed to be fixed? Because my console is still broken...

  • xaneowna Xaneowna (@xaneowna) reported

    @XboxSupport hello, fix black screen on xbox. thanks

  • RTurtle8 RedTurtle81 (@RTurtle8) reported

    @BungieHelp how do I add my xbox friend? adding him as a bungie friend doesn't seem to be working and I got error code 3902 trying to send him a bungie friend request through Xbox live, importing my friends list. (I play on Stadia)

  • MldGhost GeneralMLD (@MldGhost) reported

    @Saltiest_Gaming @bdsams @Xbox I’m sorry which one is still in beta and has compatibility issues?

  • derpderpdederp duce bagalow (@derpderpdederp) reported

    @XboxSupport getting back screen on Xbox one , nothing seems to fix it?

  • phazeYT1 EzioSilxs (@phazeYT1) reported

    @Activision y’all fixed editing classes now fix it so Xbox players can play every map please

  • chefYAKK Richard Yackee (@chefYAKK) reported

    @C_Rumbel @Xbox @XboxGamePass Shut off the game. Fully shut off the console. Turn both back on and they should pop…..had the same problem myself

  • ZidornFN ͏͏͏ E ͏͏͏ZIDӨRП (@ZidornFN) reported

    @dark_star50 @WidestPutin But why can't you? Like i login through my xbox account many times 🤷

  • Dorwrath ໓໐rຟrคth (@Dorwrath) reported

    Anyone on #xbox who had issues entering the code from bungie for the digital content for the collectors edition for WitchQueen it looks like the issue has been fixed. I just entered mine successfully. #destiny2 #destiny2thewitchqueen

  • yesmynameissumo sumo (@yesmynameissumo) reported

    @Bruce17374747 @Kakaibaskin @MldGhost why would I care about other regions when it’s available in mine? clearly you’ve never used xCloud or PS Now because this input lag argument is trash. both services 🤯 Also, there’s 50 million Xbox Ones in the wild. These people have no reason to buy a Series X.

  • arijsyedca Arij Syed (@arijsyedca) reported

    @UKPS5Notify so I spoke to Amazon Customer Service, they confirmed the seller is genuine and legit. The item is indeed the Xbox Series X. If it turns out to be a scam or fake or Chinese replica lol, we are covered by Amazon Safe buying policy i.e. get full refund

  • ShoulderWinter The Winter Shoulder (@ShoulderWinter) reported

    @BlaseRaptor544 Just watch the Xbox clips on YouTube and save yourself the trouble lol. Xbox's GC show was not worth watching.

  • DJKustoms Emil Straher (@DJKustoms) reported

    @Carter97122096 @ForzaHorizon @Xbox No problem :)

  • heard_si Si Heard (@heard_si) reported

    @XboxSupport Experiencing issues with store and purchasing! Since you tried to update my Xbox 3 DAYS ago, my Xbox S has been buggered! It's frozen on the 'Sit Tight whilst we update' screen since whenever you decided to just go ahead and do it without my consent, and now I'm Xboxless!

  • GrimmAcess GrimmAces (@GrimmAcess) reported

    So I pre ordered the collectors edition of witch queen on Xbox one with the witch queen deluxe edition + 30th anniversary pack. But the code bungie sent me isn’t working. I was wondering if anyone else had trouble like this when a code for a pre order isn’t working?

  • Ebontis Ebontis (@Ebontis) reported

    @Mooch1978 It really seems at this point Xbox or 343 high ups have a firm stand on something Halo in 2021. Features delayed and December release isn’t ideal. Whatever we do get at launch I hope is very polished, if not then I’d say wait until it’s right. COD doesn’t seem an issue either.

  • ImFarazMalik Faraz Malik (@ImFarazMalik) reported

    @purchase_jack @FletchUH Who needs to buy Halo Infinite? There were 23 million Game Pass subscribers in April. Xbox's success depends on Game Pass's success. That's why they bought Bethesda. That's why all exclusives are coming to the service day-one, including Halo Infinite.

  • ThomasGrammer4 Thomas Grammer (@ThomasGrammer4) reported

    @Xbox I miss you! Sent my series x out 2 days ago for warranty repair. Fingers crossed on a fast service! #NextGen #Xbox #help

  • LoopyLoo2902 April Laura Orledge (@LoopyLoo2902) reported

    @xboxuk call back request doesn’t work been like this for 3 ******* weeks! Some one email me on loopyloo1203@gmail@com to fix My faulty Xbox!

  • thejoe_uknow13 Joe Bassett (@thejoe_uknow13) reported

    @StAtSx @XboxSupport @BungieHelp Let me know if you get it working im having the same problem

  • Xbox_Series_XS ◇ Xbox_Serious_X|S ◇ (@Xbox_Series_XS) reported

    @XboxfanPortugal @Kirby0Louise VRR on Xbox Series, no issues here.

  • MUFC_redarmy99 Alexei (@MUFC_redarmy99) reported

    @XboxSupport my Xbox is showing a black screen when turning on how do I fix it? It’s not the hdmi cable as the Xbox logo shows up when it turns on but the screen just goes to a black screen after that point

  • HazzadorGamin 🐉🎮HazzadorGamin, Dragon Of Dojima Gamin🎮🐉 (@HazzadorGamin) reported

    @opcxbox I have no problem with Ps in fact I like ps a lot more than Xbox cause I grew up on it....But some articles and Twitter profile who post content clearly show there bias and speak half truth.

  • Sam6WHU Sam (@Sam6WHU) reported

    @BaldyBastard86 @XboxSupport @Xbox Yeah. Only one fix. Buy a PlayStation.

  • TheMetalizer MetalizeR (@TheMetalizer) reported

    And fix that Xbox app please, its well beyond an asap issue, its an embarrassing for the platform. Its so bad, it really is -_-

  • avoblackfyre Ozz (@avoblackfyre) reported

    Excuse my grammatical errors (hate iphone) "People need to READ this interview. Tim is a industry vet and there is a quote in here people need to READ. Subscription services is inevitable Tim is talking about that and much more #xbox "

  • Parker27703593 Parker (@Parker27703593) reported from Anderson County, South Carolina

    @Steady_Si @Xbox @KontrolFreek My elite has a left stick detection problem and a messed up headphone jack but I still 15 on rebirth

  • Livemo1 Mohsin (@Livemo1) reported

    @XboxSupport is xbox call back working? Always comes up error at our end when you type in the number and press send

  • BillyHoWCR I put the Ho in gaming #ToBeFair (@BillyHoWCR) reported

    @AdamHannan7 @P_Betar @Nibellion Vast majority of users on Xbox are still not GamePass subscribers. So no getting around that the larger number simply aren't buying into the subscription service yet and are buying games via regular methods. It's a growing service that will take much longer to grow even bigger.

  • SaltyWalty8 SaltyWalty (@SaltyWalty8) reported

    @XboxSupport @Xbox @Microsoft just woke up to xbox one having black screen of death. Super ticked! Xbox did an update over night and now I can't play my console. Nothing works! No factory option reset works! Xbox needs to fix this! Was fine until the update!!! 😡🤬