XM status: trading issues and outage reports
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Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Trading platform (38%)
- Website (32%)
- Login (20%)
- Withdrawals (7%)
- Deposits (3%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Website | 2 days ago |
|
Greater Noida
|
Website | 3 days ago |
 Zapopan
|
Trading platform | 5 days ago |
 Tokyo
|
Login | 7 days ago |
 Brampton
|
Website | 7 days ago |
 Singapore
|
Withdrawals | 12 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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grayg (@grayga123) reported@LalovesAngel @XM_COM @Mil_Finance Come on! Let's do this! Lets support veterans!
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Suryansh Parihar 💫 (@SuryanshPariha7) reported@XM_COM @XM_Care I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker
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Joseph Sphiwe (@JosephSphiwe7) reported@XM_COM Can you help me with trading please i know nothing about it but I'm interested into it
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Natasharrrrrr and 97 others (@natasharrrrrr) reported@Stanley72906009 @TheFCA @XM_COM Did they shut you down right after depositing or did you make trades?
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way
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@esther (@esther19385715) reported@XM_COM Help i would like to try my luck
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ْAHMAD (@ahmad_l_) reported@XM_COM @XM_COM They have had a withdrawal problem since the month of 11 last year and our money has not been sent to the account. Please solve the case, otherwise the full details will be published with the full names of the team that contacts us.
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FxGecko (@FxGecko_Global) reportedFxGecko data shows that @XM_COM currently has 95 customer complaints, of which 36 complaints have been answered and 7 complaints have been resolved. FxGecko reminds you to pay attention to the quality of service and customer reputation of this broker. #forex #trading #investing
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Hotstocks.nyc (@iceman081hotma1) reported@XM_COM *MIGRANT CRISIS: Mayor Adams Says NYC at “Breaking Point” From Illegal Immigrants -* Just a few months ago, NYC Mayor Eric Adams declared the Big Apple a sanctuary city for illegal immigrants and touted the city’s robust social service program. Now, Adams says his city is at a “
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Vitinho GamerTururu (@gamertururu) reported@XM_COM Blox fruit please help me i got banned without using anything i never used or anything please unban my account the name is NarutoKum23
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
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Daniso Nkcubeko (@DNkcubeko) reported@XM_COM I got a bonus but i dont know what to do plz help
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SUKANTA PRADHAN (@Shortvideo19) reported@XM_COM @KotakBankLtd @SEBI_India Mt5-5073525 Iam deposit money 17/02/203 Upi address . As yet? My trading account not show money When you slove Problem . Please update soon.
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KitonVTuber🇬🇧🇿🇦 (Pre-Debut) (@KitonMc) reported@XM_COM That right there is a **** car not worth the trouble
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Edgreggy Gallaza (@edgreggy) reported@XM_COM Okay help me now to win
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Manu (@manumadhav3625) reported@XM_COM This is unacceptable. I withdrew $111.18 on Mar 11, 2026 to an incorrect Axis Bank account (1 digit error) — yet status shows PROCESSED. It’s been 2+ weeks and I’m still getting only “under investigation” replies. Was the money credited or not?
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R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM Worst ever broker. Deposit never show in trading account. Dont use it
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Manu (@manumadhav3625) reported🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?
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Sẞ ẞS (@MrSAiD8900) reported@XM_COM Please donate, because I defrauded someone and took all my money, he took 75 dollars from me. This is my bnb wallet 0xe2C4Cc1DFD142548a1eE8E5308E3E6E71cd4D27e Please help me 😭😭😭😭
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azli Muda (@AzliMuda) reported@XM_COM applications like this are very popular with scammers because they contain important customer information
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
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Muhammad Kassim Abdullahi (@m_kmaina) reported@XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200
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azwinrenzano4@gmail.com (@azwinrenzano4) reported from Sungaijernih, North Sumatra@XM_COM Begin speak in my country differently wxemple speak iIndonesian and English UNDROIT rule overciding mandatory.Where dissenting opinion problem.
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Suhag (@Suhag50607117) reportedWithdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM
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Piyush Bawalia (@BawaliaPiyush) reported@XM_COM You guy's are executing stop-loss twice and deducting extra usdt in every trade scamming usdt of customers. No proper customer support no solution of any problem.
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Hakan Diler (@h_dilerofficial) reported@TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.
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AnbuArasu (@anbuinnovations) reported@XM_COM I have ordered a printer on 25.03.2022 my order cancelled printer was not available but still date not refunded money in my bank account i have filled complaint in IGRM now im filling complaint in madras high court very very worst service my order id 1490098i have send lot email
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msrtrades (@msrtrades) reported@XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot
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Qandeel Qasim (@AlpriYansyah10) reported@XM_COM Coldness is not super power, pride is not quality.
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Rahul (@Rahul61197856) reported@XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.