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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
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Login (39%)
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Trading platform (33%)
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Website (11%)
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Deposits (11%)
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Withdrawals (6%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kigali |
Deposits | |
 Singapore |
Login | |
 Saint-Denis |
Website | |
 Cali |
Trading platform | |
 Pasig City |
Login | |
 Tultepec |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Day Trader Ron
(@Ronald_S77) reported
@XM_COM Stocks cfd trading is having issues, no quotes available..
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(@airildanial_) reported
@XM_COM Shut the ****** bij, wtf stop appear in my feed!!
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Nhlanhla
(@DA_Trotter) reported
@XM_COM Trying to download the app on my macbook and its not compatible, needs to be updated.. HELP!!!!
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Robert Ching
(@mfanafuthishaba) reported
@XM_COM I have been doing withdrawals straight to my bank account, now when I try to withdraw you reject my withdrawal request. What kind of nonsense is that? I don't want to withdraw via Bitcoin, I want to withdraw straight to my bank account. Sort your issues.
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m7md
(@m7md08384964) reported
@XM_COM Hello ..im from Saudi Arabia and i have a real account but i have a problem ..its that i cant but money in my bank account at all I tried so many times..i need help pls tell me what can I do to but money in my bank account i have visa and MasterCard both ..
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Cash, the Larney
(@xnly_Cash) reported
@XM_COM Anyone want to start trading ?? I have a solution for you. Legit
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Brandon C. Swarts
(@BrandonCSwarts) reported
@XM_COM Why do you guys spend lots of money on advertising when it can be used on honesty. You won't need to spend millions on advertising if you stop cheating traders who use your platform. Nobody is happy with you unilaterally closing down accounts blocking traders from their funds.
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Popo
(@pozisagobeni) reported
@XM_COM I will never refer anyone to XM because of your poor customer service, tried so many platforms to be assisted as I couldn’t withdraw my funds but no one assisted me till today 🥵😡😡😡😡😡😡😡😡
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mikey
(@mikey_pablo1) reported
@XM_COM is more customer and user friendly than @AvaTrade
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Syed Zubair Hasan
(@szubairhasan) reported
@XM_COM Worst customer service .... doing fake trading to wipeout the accounts of small investors
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Dru Mahape
(@dru_mahape) reported
@Samke023Sammy @XM_COM I'm straggling to login on mt4 or mt5, how did you manage?
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Ezekiel Gbenga
(@EzekielGbenga5) reported
@XM_COM I learned, that even south Africa, dstv is pay as you use, why dstv is treating us as we are not paying for the service
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NjeeLifeStyle
(@sir_mprst) reported
@XM_COM Can you help get my Metar Trader login details to my real account?
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Tebogo Khumalo
(@Tebogo8712269) reported
@XM_COM I HAVE BEEN WAITING FOR YOUR CALL TO VERIFY MY ACCOUNT 5 DAYS LEFT FOR THE BONUS TO BE TAKEN . WHY DONT YOU ATTEND ME, I DO LIVE CHAT YOU PROMISE TO RESOLVE THE PROBLEM BUT NOTHING TILL DATE.......... CALL ME ON 0729266106
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⚡️tez
(@cybrtrck) reported
@AdeebBustani @XM_COM Oo damn. It’s now fine though
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Kalu Pipscobar
(@kwillix6) reported
@XM_COM Do you support "boom and crash" and volatility indexes?
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Hugo Fortis Sanchez
(@HugoFortis) reported
@XM_COM Do you have a problem trading Stocks? I can't trade
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88 Newe*^!
(@erwanf2b) reported
@juanVIII @XM_COM @AOC Nevermind they disabled gme too... WTF???
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R6 🤢
(@DylanSelleck) reported
@Jerey_leonidas @XM_COM oh okay i had this same issue as another broker i have a demo account was still open but my micro account was frozen
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Mbuyiselo Valashiya
(@strusbop) reported
@XM_COM Waste of time. More conditions than you are allowed a number of trades in a day. My EA placed and closed 24 orders in one day and they started whining about server usage and threatened to temporarily suspend my account....
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Thato
(@MizzThatoTee) reported
@MrAI314816 @XM_COM No it's not. The issue is with you. All indices are the same on ALL trading platforms... spreads might be slightly different. Otherwise it's the same ... don't blame the platform ... practice mfana ka 👌🏾🤞🏾👍🏾👍🏾
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Garreth Benton
(@GarrethBenton) reported
@cybrtrck @XM_COM Love the customer service attitude there
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Maria José Morr
(@Majomorr) reported
@XM_COM please whats young once with the bug??? We are losing time and money. Please do something. #brokerxm
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E. Odjugo
(@eodjugo1) reported
@iamblacktom @ibiboataisi24 @XM_COM Fxtm has very bad spread that often invalidates analysis.
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ayoade toyib
(@OSHOBA007) reported
@XM_COM I try recharge from my account, I was diducted and my line was not credited twice I maid complain and u promise to refund in 24hr now u haven't Now the question is are u a thief or a frudstar
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Mbuyiselo Valashiya
(@strusbop) reported
@XM_COM Frauds! A couple of my EA client's accounts were blocked from using their $30 bonus just because the used the same trading robot I sold them. They were left no room to explain and I couldn't help them.
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creatividadconpatas
(@yoquieroseryo) reported
@XM_COM Yea wtf xm stock trading appear unavailabe, if i lose my inversion for this move what will happen
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Syed Zubair Hasan
(@szubairhasan) reported
@XM_COM Fake broker... eating people money and no customer service
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R6 🤢
(@DylanSelleck) reported
@Jerey_leonidas @XM_COM are you still having this issue?
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ABDUL
(@sir_mprst) reported
Dear @XM_COM how can i get my mt5 login details?