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XM status: trading issues and outage reports

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Full Outage Map

XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

  • 50% Login (50%)
  • 31% Website (31%)
  • 8% Withdrawals (8%)
  • 8% Trading platform (8%)
  • 4% Deposits (4%)

Live Outage Map

The most recent XM outage reports came from the following cities:

CityProblem TypeReport Time
Çankaya Login 2 days ago
Chennai Login 3 days ago
Bengaluru Website 10 days ago
Shah Alam Login 22 days ago
Frankenthal Website 22 days ago
Morādābād Deposits 25 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • msrtrades
    msrtrades (@msrtrades) reported

    @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

  • JosephSphiwe7
    Joseph Sphiwe (@JosephSphiwe7) reported

    @XM_COM Can you help me with trading please i know nothing about it but I'm interested into it

  • alfredk471
    alfredk471 (@alfredk471) reported

    @XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.

  • Arindam0290Das
    Arindam Das (@Arindam0290Das) reported

    @XM_COM @StarSportsIndia Ashwin shows jadeja is overrated, can jadeja effective in flat wicket? Without pitch help jadeja is very much ordinary bowler, he can tribute his all wicket to pitch curator #INDvAUS #AskStar

  • Agatha_Sun_
    AgathaSun (@Agatha_Sun_) reported

    @Antonio04575217 @XM_COM I very much agree with your point of view, just to illustrate the good side, and not to explain the bad side.

  • lohiyavasu
    Vasu Lohiya (@lohiyavasu) reported

    @XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app

  • auwfwossv192
    Yusuf.xmr (@auwfwossv192) reported

    @XM_COM My account [#341653095] was blocked and my $1000 balance confiscated without explanation. Your support team blocked me on Twitter. I am filing a formal complaint with the FSC. This is unacceptable for a regulated broker!"

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.

  • OBINGABRIAN
    BRIAN OBINGA (@OBINGABRIAN) reported

    @shivender01 @XM_COM Same It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

  • assad60513789
    assad (@assad60513789) reported

    @XM_COM We are very worried we need help Does anyone have humanity left My mom has cancer can anyone help My mother is not well please help me 😭Instead of helping me, you guys take my life, I'm very upset please help me

  • msrtrades
    msrtrades (@msrtrades) reported

    @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

  • drprofits_in
    Dr. Bhavesh Thacker (@drprofits_in) reported

    @XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!

  • VivekMahet42864
    Vivek Maheta (@VivekMahet42864) reported

    @XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922

  • shivender01
    SHIVENDER SINGH (@shivender01) reported

    @XM_COM what kind of service is this? I deposited ₹10,000 into my XM wallet 72+ hours ago and the amount is still not credited. Sent multiple follow-up emails, yet no proper resolution from your support team. For a first-time user, this experience is absolutely disappointing.

  • assad60513789
    assad (@assad60513789) reported

    @XM_COM We are very worried we need help Does anyone have humanity left My mom has cancer can anyone help My mother is not well please help me 😭Instead of helping me, you guys take my life, I'm very upset

  • Lebo16563584
    Lebo (@Lebo16563584) reported

    @XM_COM My account saying it's achieved how can i access it please help me when i want to log in

  • YZBLVK_emeverse
    YZ #Binance (@YZBLVK_emeverse) reported

    @XM_COM Scam !!! I was profit 33$ from bonus 30$ to 63$ in total , and when I try to make a withdrawal this company banned my account, LoL and stupid Company!!!

  • Huncho051
    Huncho05 (@Huncho051) reported

    @XM_COM **** you XM you guys are full of **** I won’t be trading with your **** *** broker anymore You ******* took profits made from my students account and returned their initial deposit without any understanding explanation your Company is a Failure 2 different people

  • AdamEth_
    adam.eth (@AdamEth_) reported

    @XM_COM Xm pay my money !!! I told your support team it’s a medical emergency I need my withdrawal I told them if anyone dies you all would be to blame for it pay my money Xm pay me !!!!!!!!!!!!!!!!!!

  • ShreyaSont13729
    Shreya Sonthalia (@ShreyaSont13729) reported

    @XM_COM the amount has been debited from the account but I 's not reflecting on XM wallet. I have reached out to customer executives several times but got the same response that it's under review. Seems like XM is a fraud platform. Kindly initiate the refund at the earliest.

  • Kevinpmlote
    PeeKay (@Kevinpmlote) reported

    @XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money

  • pradyu3
    pradyu (@pradyu3) reported

    @XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises

  • edgreggy
    Edgreggy Gallaza (@edgreggy) reported

    @XM_COM Okay help me now to win

  • avanish911342
    Avanish Mishra (@avanish911342) reported

    “@XM_COM It’s been over a month and my refund is still not processed. Very disappointing support. Trading Account: 321817455. Resolve ASAP or I’ll escalate this.”

  • msrtrades
    msrtrades (@msrtrades) reported

    @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm

  • AzizHussai20038
    Aziz Hussain (@AzizHussai20038) reported

    @XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration

  • httpslalit
    Lalit Soni (@httpslalit) reported

    @1amsnkt @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.

  • Jame_Foden
    jamie brown (@Jame_Foden) reported

    @rkay_786 @XM_COM sorry about the ban… it was the help of LEXTECHZ on Insta who got my account fixed up. you should check him out

  • rkay_786
    Raj Kumar Bhardwaj (@rkay_786) reported

    @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me