XM status: trading issues and outage reports
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Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Login (46%)
- Website (33%)
- Withdrawals (8%)
- Trading platform (8%)
- Deposits (4%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Çankaya
|
Login | 6 days ago |
 Chennai
|
Login | 7 days ago |
|
Bengaluru
|
Website | 14 days ago |
 Shah Alam
|
Login | 26 days ago |
 Frankenthal
|
Website | 27 days ago |
|
Morādābād
|
Deposits | 30 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Wolf Trader7 (@wolf_trader71) reportedStill no solution just wait and. Wait @XM_COM @WikiFX_Eng @forexblog9ja
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Yusuf.xmr (@auwfwossv192) reported@XM_COM My account [#341653095] was blocked and my $1000 balance confiscated without explanation. Your support team blocked me on Twitter. I am filing a formal complaint with the FSC. This is unacceptable for a regulated broker!"
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. You scammed me my R8000 withdrawal
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skyrexa (@skyrexa) reported@XM_COM hello, whoever saw this, I apologize in advance, I beg for your help, my parents are in financial trouble, so they can't pay the tuition fee of 100$, it's a very large fee, please help us If I have money, I will replace it, Thank you this is my account number 200201004557536
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Tailer Brusker (@TBrusker) reported@XM_COM 💫Pollux Protocol First Launch on Arbitrum Network #bullish #ambitrum #eth
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GingerBreadSketchy (@SketchyBread) reported@XM_COM Bad broker
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Rathore (@SamarRathore9) reported@XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.
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FxGecko (@FxGecko_Global) reportedFxGecko has sent the complaint to XM for a solution. FxGecko data shows that @XM_COM has 98 customer complaints so far, mostly about XM's severe slippage, causing loss of customer funds and other problems. Among them 37 complaints have been answered and 7 have been resolved.#fx
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Suryansh Parihar 💫 (@SuryanshPariha7) reported@XM_COM @XM_Care I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker
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Rathore (@SamarRathore9) reported@XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.
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WarofGlory (@eadglory) reported@XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . I want my money back
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Joseph whyte (@joseph_whyt3) reported@XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this
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Manu (@manumadhav3625) reported@XM_COM This is unacceptable. I withdrew $111.18 on Mar 11, 2026 to an incorrect Axis Bank account (1 digit error) — yet status shows PROCESSED. It’s been 2+ weeks and I’m still getting only “under investigation” replies. Was the money credited or not?
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Farras Arrizal (@FarrasArrizal) reported@XM_COM If I had a lot of money, I would give the Koran to the cesspits as charity.. Are you willing to help me?
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Myahsoon (@myahsoon) reported@XM_COM @XaviRC8 Does anyone know the li{nk to the article about MEV Bot that will help me make money?)_'
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Mni (@manni0789) reported@XM_COM I made a ₹8000 deposit today morning via UPI, but it still hasn’t been credited to my trading account. I already raised a support ticket bt haven’t received a resolution yet. Ticket ID: W2OS3H Please check the UPI deposit status and resolve this issue as soon as possible
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LookinThefuture (@Crypto_panda567) reported@XM_COM That's for your support
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pradyu (@pradyu3) reported@XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises
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Md. Yusuf Hasan (@MdYusufHasan13) reportedHey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Rahul Kar (@Rahulka23271990) reported@XM_COM Worst service by XM. Transaction done on 23rd April. It's been 5 days and the credit is not done in the account yet. Pathetic.
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Lalit Soni (@httpslalit) reported@Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.
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Gezana Meshack Sithole (@GezanaMeshack) reported@XM_COM Xhose falls down in Phomolong Thembisa today.
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Huncho05 (@Huncho051) reported@XM_COM **** you XM wtf
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IG: REZAH (@rezahsampson) reported from Cape Town, Western CapeKey Way Financial (Pty) Ltd is authorised by the FSCA in South Africa as an FSP and acts as an intermediary, rendering an intermediary service regarding derivative products, offered by XM Global Limited, licenced by the FSC in Belize. #XM #XMXperience #XMSouthAfrica @XM_COM
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Joseph whyte (@joseph_whyt3) reported@XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this
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Kyro RSA 🇿🇦 (@Cairo_MK) reported@XM_COM i wirhdrew on the 15th and my money hasn't reflected on my account. My bank says the problem is on your side XM, assist.
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Davi Fitarone (@davi_fitarone) reported@prinzyhenry @XM_COM @therock2060 Could someone link me to that defi money glitch method people have been using to generate profits?????? Just read about it but cannot fi;nd the tutorial??????!;[: "
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Rahul (@Rahul61197856) reported@XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.
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AgathaSun (@Agatha_Sun_) reported@Antonio04575217 @XM_COM I very much agree with your point of view, just to illustrate the good side, and not to explain the bad side.
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Super_Sachin (@sachinbstwd) reported@XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.