XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (60%)
• Website (21%)
• Trading platform (10%)
• Withdrawals (8%)
• Deposits (2%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Allahābād	Website	7 days ago
Kolkata	Trading platform	13 days ago
Nagpur	Login	13 days ago
Patna	Login	13 days ago
Lucknow	Trading platform	13 days ago
Chhindwāra	Login	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheikh Razi (@sheikh_razi14) reported 6 minutes ago

  @XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..

• 
  adam.eth (@AdamEth_) reported 8 minutes ago

  Help me spam @XM_COM

• 
  Lalit Soni (@httpslalit) reported 10 minutes ago

  @1amsnkt @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.

• 
  Suhag (@Suhag50607117) reported 13 minutes ago

  Withdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM

• 
  Vasu Lohiya (@lohiyavasu) reported 15 minutes ago

  @XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app

• 
  nick paez (@nick_paez) reported 15 minutes ago

  @donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--

• 
  BRIAN OBINGA (@OBINGABRIAN) reported 17 minutes ago

  @XM_COM It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

• 
  Md Rofiq (@MdRofiq44231364) reported 18 minutes ago

  @XM_COM Your password system very problem big password writing mistake no mistakes not see. Thanks

• 
  Chirag Chaudhary (@ichirag77) reported 18 minutes ago

  @XM_COM Why are you unable to give me a clear answer? Why are you avoiding my questions instead of providing a proper update? I expect a direct response, not repeated generic replies. First'customer support

• 
  Sharma R. (@Rishisharma_19) reported 20 minutes ago

  @XM_COM My fund deposit is over 2 week I am still waiting for my money and solution

• 
  Rathore (@SamarRathore9) reported 20 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Deepanshu saini (@ManishaSin23870) reported 20 minutes ago

  Dear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM

• 
  Chirag Chaudhary (@ichirag77) reported 22 minutes ago

  @XM_COM Your repeated delays and generic responses are unacceptable. Either resolve this issue immediately or clearly explain why my money is still being withheld.

• 
  Tech Builder (@TechBuilder_ZEN) reported 23 minutes ago

  @XM_COM Customer's capital at risk if you trade in XM. XM is a fraud broker. My Deposit is missing since last 36 days.

• 
  sachin Deshmukh (@Sachindeshm1989) reported 27 minutes ago

  @XM_COM My account no 335072560, I have made two deposit on 10 april and 19 April each 8000 INR. But Many, many days have passed but I haven't received any response from your team. Please solve the problem as soon as possible.

• 
  SHIVENDER SINGH (@shivender01) reported 28 minutes ago

  @XM_COM what kind of service is this? I deposited ₹10,000 into my XM wallet 72+ hours ago and the amount is still not credited. Sent multiple follow-up emails, yet no proper resolution from your support team. For a first-time user, this experience is absolutely disappointing.

• 
  Rahul Kar (@Rahulka23271990) reported 32 minutes ago

  @XM_COM Worst service by XM. Transaction done on 23rd April. It's been 5 days and the credit is not done in the account yet. Pathetic.

• 
  Hakan Diler (@h_dilerofficial) reported 34 minutes ago

  @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

• 
  William Perrut (@williamperrut) reported 37 minutes ago

  @XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).

• 
  Shreya Sonthalia (@ShreyaSont13729) reported 39 minutes ago

  @XM_COM the amount has been debited from the account but I 's not reflecting on XM wallet. I have reached out to customer executives several times but got the same response that it's under review. Seems like XM is a fraud platform. Kindly initiate the refund at the earliest.

• 
  vikash jha (@mr_vikash_jha) reported 40 minutes ago

  Your actions have directly resulted in my bank account being frozen. Regarding the withdrawal I made on March 5, a fraud claim has been raised by someone from your side against that transaction. As a direct consequence, my bank account has been frozen, causing me significant financial inconvenience and distress. What is even more unacceptable is the delay in your investigation. I do not understand why it is taking your team so long to investigate and resolve an issue that has already had such serious consequences for me. I expect your team to treat this matter as an urgent priority, provide me with a clear explanation of what happened, and take immediate steps to resolve the issue and have my account unfrozen. I cannot be expected to bear the consequences of a dispute or fraud claim originating from your side. Please escalate this matter to the appropriate team immediately and provide me with a clear update and resolution without any further delay. case 4O6KRU @XM_COM #XM

• 
  Kamran (@kimz00071) reported 41 minutes ago

  @XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm

• 
  Mariana Lemes (@mariana_le2010) reported 43 minutes ago

  @XM_COM @kajiulim Coul)d someone link me to that defi money glitch method[ people have been using to generate profits???;}] "

• 
  Pedro Gabriel (@Pedro_IDV) reported 46 minutes ago

  @XM_COM **** stop crashing roblox **** **** ***** is killing roblox **** you **** i want to play **** shove that pet up your ***

• 
  MR.X (@user_m0m) reported 46 minutes ago

  @XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it

• 
  Rahul (@Rahul61197856) reported 51 minutes ago

  @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

• 
  Dr. Bhavesh Thacker (@drprofits_in) reported 52 minutes ago

  @XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!

• 
  Centro Ensino (@centroensinopb) reported 56 minutes ago

  @XM_COM @kajiulim Huh? Where's info about that defi free money glitch peop[le are using???}??)(: "

• 
  Zeeshan_Zaan (@ZaanSheri) reported 1 hour ago

  @XM_COM Still waiting for a resolution on my pending payout issue from July 8th and July 10th! Sent all details and proof, but service has been extremely poor with no proper resolution yet. Please look into Ticket ID: ⁠hd.1783679461766.bbcmxy.8e37d87a⁠ and resolve this ASAP! 😡

• 
  Mr. Cat (@CeoOfMeowrth) reported 1 hour ago

  It’s been 90+ days since i haven’t got my deposit of Rs 40k bank has refused to refund funds and it was credited into your merchants account. Given all the proof to account manager she ghosted me two weeks ago. Worst service ever. Refund my funds right away. @XM_COM