XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (43%)
• Website (38%)
• Withdrawals (10%)
• Trading platform (5%)
• Deposits (5%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Çankaya	Login	18 days ago
Chennai	Login	19 days ago
Bengaluru	Website	26 days ago
Shah Alam	Login	1 month ago
Frankenthal	Website	1 month ago
Morādābād	Deposits	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joseph Sphiwe (@JosephSphiwe7) reported 2 minutes ago

  @XM_COM Can you help me with trading please i know nothing about it but I'm interested into it

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 3 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Suhag (@Suhag50607117) reported 7 minutes ago

  Withdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM

• 
  adam.eth (@AdamEth_) reported 9 minutes ago

  To deposit on @XM_COM very fast to withdraw one week now story upon story now their support doesn’t even reply to my mail very bad broker

• 
  Deepanshu saini (@ManishaSin23870) reported 9 minutes ago

  Dear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM

• 
  amit (@krishnaretail) reported 9 minutes ago

  @jimmynitroboy @CINDYDEGOUGES @XM_COM Why is this Uniswap exploit not bein.g brought to light? It's a serious issue that needs to be addre,ssed. Check out my TL for the link, I RTd]:

• 
  William Perrut (@williamperrut) reported 9 minutes ago

  @XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).

• 
  PeeKay (@Kevinpmlote) reported 9 minutes ago

  @XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money

• 
  Mni (@manni0789) reported 17 minutes ago

  @XM_COM Hello @XMGlobalSupport, I made a deposit of ₹8000 today morning but it still hasn’t been credited to my trading account. I already raised a support ticket but no resolution yet. Ticket ID: W2OS3H Please check and resolve this as soon as possible.

• 
  Moon (@Moon66796218) reported 18 minutes ago

  @XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)

• 
  Yusuf.xmr (@auwfwossv192) reported 19 minutes ago

  @XM_COM My account [#341653095] was blocked and my $1000 balance confiscated without explanation. Your support team blocked me on Twitter. I am filing a formal complaint with the FSC. This is unacceptable for a regulated broker!"

• 
  Lalit Soni (@httpslalit) reported 20 minutes ago

  @Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 21 minutes ago

  @XM_COM @VivekMahet42864 Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Manu (@manumadhav3625) reported 22 minutes ago

  @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  Rathore (@SamarRathore9) reported 22 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Avanish Mishra (@avanish911342) reported 25 minutes ago

  “@XM_COM It’s been over a month and my refund is still not processed. Very disappointing support. Trading Account: 321817455. Resolve ASAP or I’ll escalate this.”

• 
  BRIAN OBINGA (@OBINGABRIAN) reported 31 minutes ago

  @XM_COM It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

• 
  Rathore (@SamarRathore9) reported 32 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Rathore (@SamarRathore9) reported 35 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Jayesh Ahir (@JayeshA69870928) reported 39 minutes ago

  I am sending so much mail and lice chat with @XM_COM agents they always give me auto generated msg and can't help me so i tell to all treder to can't trust on @XM_COM they don't believe in customer satisfaction they just believe in money

• 
  alfredk471 (@alfredk471) reported 42 minutes ago

  @XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.

• 
  Viral vk (@ViralKo41259885) reported 46 minutes ago

  @Mursad999 @XM_COM Stop crying bc.. you use illegal unregistered forex platforms. No one can help you

• 
  Hakan Diler (@h_dilerofficial) reported 53 minutes ago

  @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

• 
  Jayesh Ahir (@JayeshA69870928) reported 54 minutes ago

  I am regularly treding on xm but since last 1 month i am facing so much problem i deposit in my treding account but @XM_COM can't credited it in my account of refund it

• 
  Kamran (@kimz00071) reported 54 minutes ago

  @XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm

• 
  • સંકેત • (@1amsnkt) reported 54 minutes ago

  Facing a withdrawal issue on my trading account that remains unresolved. We have already submitted emails regarding this matter, but there has been no solution so far. Kindly look into this urgently and resolve the issue at the earliest. Immediate attention is required. @XM_COM

• 
  Tailer Brusker (@TBrusker) reported 55 minutes ago

  @XM_COM 💫Pollux Protocol First Launch on Arbitrum Network #bullish #ambitrum #eth

• 
  Mni (@manni0789) reported 59 minutes ago

  @XM_COM I made a ₹8000 deposit today morning via UPI, but it still hasn’t been credited to my trading account. I already raised a support ticket bt haven’t received a resolution yet. Ticket ID: W2OS3H Please check the UPI deposit status and resolve this issue as soon as possible

• 
  adam.eth (@AdamEth_) reported 1 hour ago

  Help me spam @XM_COM

• 
  msrtrades (@msrtrades) reported 1 hour ago

  @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot