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XM status: trading issues and outage reports

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Full Outage Map

XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

  • 39% Trading platform (39%)
  • 31% Website (31%)
  • 20% Login (20%)
  • 7% Withdrawals (7%)
  • 3% Deposits (3%)

Live Outage Map

The most recent XM outage reports came from the following cities:

CityProblem TypeReport Time
Tokyo Login 1 day ago
Brampton Website 2 days ago
Singapore Withdrawals 6 days ago
Johor Bahru Withdrawals 7 days ago
Kolkata Website 21 days ago
Davao Login 21 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • MdYusufHasan13
    Md. Yusuf Hasan (@MdYusufHasan13) reported

    Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • alfredk471
    alfredk471 (@alfredk471) reported

    @XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.

  • FxGecko_Global
    FxGecko (@FxGecko_Global) reported

    FxGecko data shows that @XM_COM currently has 95 customer complaints, of which 36 complaints have been answered and 7 complaints have been resolved. FxGecko reminds you to pay attention to the quality of service and customer reputation of this broker. #forex #trading #investing

  • azwinrenzano4
    azwinrenzano4@gmail.com (@azwinrenzano4) reported from Sungaijernih, North Sumatra

    @XM_COM Begin speak in my country differently wxemple speak iIndonesian and English UNDROIT rule overciding mandatory.Where dissenting opinion problem.

  • VivekMahet42864
    Vivek Maheta (@VivekMahet42864) reported

    @XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922

  • TechBuilder_ZEN
    Tech Builder (@TechBuilder_ZEN) reported

    @XM_COM Customer's capital at risk if you trade in XM. XM is a fraud broker. My Deposit is missing since last 36 days.

  • thirstyniccur
    Pit (@thirstyniccur) reported

    @XM_COM How can I contact you. I'm having an issue with my withdrawals

  • rkay_786
    Raj Kumar Bhardwaj (@rkay_786) reported

    @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

  • httpslalit
    Lalit Soni (@httpslalit) reported

    @Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.

  • AndrewSollano
    Andrew Sillano (@AndrewSollano) reported

    @crypto_muzic @XM_COM What help did you want

  • rezahsampson
    IG: REZAH (@rezahsampson) reported from Cape Town, Western Cape

    Key Way Financial (Pty) Ltd is authorised by the FSCA in South Africa as an FSP and acts as an intermediary, rendering an intermediary service regarding derivative products, offered by XM Global Limited, licenced by the FSC in Belize. #XM #XMXperience #XMSouthAfrica @XM_COM

  • misnt94
    Tumie🍒💰 (@misnt94) reported

    @XM_COM i want answers honestly, i wont back down until someone explains to me how someone with no technical "know-how" can manipulate the welcome bonus

  • ahmad_l_
    ْAHMAD (@ahmad_l_) reported

    @XM_COM @XM_COM They have had a withdrawal problem since the month of 11 last year and our money has not been sent to the account. Please solve the case, otherwise the full details will be published with the full names of the team that contacts us.

  • Vision_Nexx
    Visa_Coin (@Vision_Nexx) reported

    @XM_COM When I can make bitcoin hit 20K and anyone wants to make a donation for my service I will be very grateful this here is the address for donation 1EgM8ZR8s8VojUgcAbqvjD3Jz25y7LMXUg

  • Kevinpmlote
    PeeKay (@Kevinpmlote) reported

    @XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money

  • mabitjam
    Walter Inc (@mabitjam) reported

    @XM_COM Fully agree with you. There are diplomatic channels to address such issues. Attacking a patient was is not one of them

  • SuryanshPariha7
    Suryansh Parihar 💫 (@SuryanshPariha7) reported

    @XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

  • h_dilerofficial
    Hakan Diler (@h_dilerofficial) reported

    @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

  • tajamul03
    tajamulhussain (@tajamul03) reported

    @XM_COM Dear friends. 99% un 🙈 disease, problems, tension and stress, are cause of bathroom. Not believe,msg me.+923119542626

  • JandeSwerwer
    Jan de Swerwer (@JandeSwerwer) reported

    @XM_COM Subversive Fox you've become. Go down disgraced you will.

  • manumadhav3625
    Manu (@manumadhav3625) reported

    @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

  • ghoghai_hadi
    Indian Hadi Ghoghai (@ghoghai_hadi) reported

    Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • TRegallardo
    Bank$y (@TRegallardo) reported

    @XM_COM We are not destined to be broken forever

  • gamertururu
    Vitinho GamerTururu (@gamertururu) reported

    @XM_COM Blox fruit please help me i got banned without using anything i never used or anything please unban my account the name is NarutoKum23

  • abhicryptoguy
    Sparsh Kumar (@abhicryptoguy) reported

    @XM_COM Dear XM Support Team, I am writing to inform you I deposited $250 via cryptocurrency into my XM trading acct, but the amt is not yet reflected in my account balance. • Acct No: 420133152 • Txn ID: 0xdced2c4a1f1c77c750e101b48311236d8d34c76de86baf259ef95a26037da08f

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.

  • CrackedYoda
    Yodafx (@CrackedYoda) reported

    As a new trader it's important to avoid @XM_COM From bad spread To the worst rates To charges for account dormancy The absolute worse broker

  • SuryanshPariha7
    Suryansh Parihar 💫 (@SuryanshPariha7) reported

    @XM_COM @XM_Care I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

  • JayeshA69870928
    Jayesh Ahir (@JayeshA69870928) reported

    I am regularly treding on xm but since last 1 month i am facing so much problem i deposit in my treding account but @XM_COM can't credited it in my account of refund it

  • SketchyBread
    GingerBreadSketchy (@SketchyBread) reported

    @XM_COM Bad broker