Is XM down?
Problems detected
Users are reporting problems related to: login, trading platform and website.
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 15: Problems at XM
XM is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
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Login (39%)
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Trading platform (30%)
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Website (13%)
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Withdrawals (9%)
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Deposits (9%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore |
Website | |
| Singapore |
Login | |
 Brusque |
Website | |
 Puerto Maldonado |
Withdrawals | |
 Petaling Jaya |
Login | |
 Guatemala City |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Cryptoinfowatch
(@Cryptoinfowatc1) reported
@XM_COM @XM_COM do you support copy trading?
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Kalu Pipscobar
(@kwillix6) reported
@XM_COM Do you support "boom and crash" and volatility indexes?
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Samuel Andrew
(@Sgandrew1907) reported
from
Lagos, Lagos State
@ilesanpepsi @XM_COM My son and I started using them earlier this year and when we wanted to withdraw money, they brought complications. First $2000 they said we could only withdraw our down payment balnce of $1700, it never got to us till now, we made request for $4000, still nothing till now. Fraud
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Popo
(@pozisagobeni) reported
@XM_COM I will never refer anyone to XM because of your poor customer service, tried so many platforms to be assisted as I couldn’t withdraw my funds but no one assisted me till today 🥵😡😡😡😡😡😡😡😡
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Toto1
(@Toto1one) reported
@XM_COM what happens in your website is so slow what is your problem
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Mbuyiselo Valashiya
(@strusbop) reported
@XM_COM Waste of time. More conditions than you are allowed a number of trades in a day. My EA placed and closed 24 orders in one day and they started whining about server usage and threatened to temporarily suspend my account....
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88 Newe*^!
(@erwanf2b) reported
@juanVIII @XM_COM @AOC Nevermind they disabled gme too... WTF???
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mikey
(@mikey_pablo1) reported
@XM_COM is more customer and user friendly than @AvaTrade
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creatividadconpatas
(@yoquieroseryo) reported
@XM_COM Yea wtf xm stock trading appear unavailabe, if i lose my inversion for this move what will happen
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R6 🤢
(@DylanSelleck) reported
@Jerey_leonidas @XM_COM are you still having this issue?
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Mbuyiselo Valashiya
(@strusbop) reported
@XM_COM Frauds! A couple of my EA client's accounts were blocked from using their $30 bonus just because the used the same trading robot I sold them. They were left no room to explain and I couldn't help them.
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Maria José Morr
(@Majomorr) reported
@XM_COM please whats young once with the bug??? We are losing time and money. Please do something. #brokerxm
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ABDUL
(@sir_mprst) reported
Dear @XM_COM how can i get my mt5 login details?
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YoungBlackMaster
(@cooliciuos) reported
@XM_COM I need some one to help me trade i have an account but not funded
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Day Trader Ron
(@Ronald_S77) reported
@XM_COM Stocks cfd trading is having issues, no quotes available..
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IndianFoodLover
(@Chinu49255456) reported
@Manisha3005 @XM_COM @pmcguirefinance Oil prices down...Good for India...Good for OMC...BPCL and HPCL... 45$ Good for ONGC too.. Iran going to produce more oil...
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Hugo Fortis Sanchez
(@HugoFortis) reported
@XM_COM Do you have a problem trading Stocks? I can't trade
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E. Odjugo
(@eodjugo1) reported
@iamblacktom @ibiboataisi24 @XM_COM Fxtm has very bad spread that often invalidates analysis.
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stanley
(@stanleycelesti2) reported
@XM_COM I keep having issues with my identity approval and that made me to loose hope back then. I hope this time around that am confident of restarting, that it'll be smooth on me
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Dru Mahape
(@dru_mahape) reported
@Samke023Sammy @XM_COM I'm straggling to login on mt4 or mt5, how did you manage?
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Brandon C. Swarts
(@BrandonCSwarts) reported
@XM_COM Why do you guys spend lots of money on advertising when it can be used on honesty. You won't need to spend millions on advertising if you stop cheating traders who use your platform. Nobody is happy with you unilaterally closing down accounts blocking traders from their funds.
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R6 🤢
(@DylanSelleck) reported
@Jerey_leonidas @XM_COM oh okay i had this same issue as another broker i have a demo account was still open but my micro account was frozen
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Garreth Benton
(@GarrethBenton) reported
@cybrtrck @XM_COM Love the customer service attitude there
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Brian Bunu
(@BrianBunu) reported
@XM_COM hie, I registered but I didn't copy ID number can yu help me to recover it
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Nhlanhla
(@DA_Trotter) reported
@XM_COM Trying to download the app on my macbook and its not compatible, needs to be updated.. HELP!!!!
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Reki Shenpai
(@rekishenpai) reported
@XM_COM Shut ******** up
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⚡️tez
(@cybrtrck) reported
@AdeebBustani @XM_COM Oo damn. It’s now fine though
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Cash, the Larney
(@xnly_Cash) reported
@XM_COM Anyone want to start trading ?? I have a solution for you. Legit
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Thato
(@MizzThatoTee) reported
@MrAI314816 @XM_COM No it's not. The issue is with you. All indices are the same on ALL trading platforms... spreads might be slightly different. Otherwise it's the same ... don't blame the platform ... practice mfana ka 👌🏾🤞🏾👍🏾👍🏾
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Robert Ching
(@mfanafuthishaba) reported
@XM_COM I have been doing withdrawals straight to my bank account, now when I try to withdraw you reject my withdrawal request. What kind of nonsense is that? I don't want to withdraw via Bitcoin, I want to withdraw straight to my bank account. Sort your issues.