XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (62%)
• Website (31%)
• Deposits (8%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Ashbourne	Login	22 days ago
Çankaya	Login	2 months ago
Chennai	Login	2 months ago
Bengaluru	Website	2 months ago
Shah Alam	Login	2 months ago
Frankenthal	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Virat Kohli 🥇 (@appu7209) reported 6 minutes ago

  @XM_COM If money doesn't recived within 7 days I'm going to complaint on @XM_COM and those two guys who received the money via UPI.

• 
  Dr. Bhavesh Thacker (@drprofits_in) reported 7 minutes ago

  @XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!

• 
  John never dm (@SarsacticN) reported 8 minutes ago

  @XM_COM saudi ai is being developed by investors with a saudi background to invest over 500$ billion to support saudi government with the following features of 30 bnb Softcap, cmc & cg fast track, saudi nft marketplace, kyc pinksale, certik audit, low tax 3/3, smart ai for trade & token.

• 
  adam.eth (@AdamEth_) reported 10 minutes ago

  Help me spam @XM_COM

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 11 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Tumelo (@ClarenceKeys2) reported 12 minutes ago

  @XM_COM please fix the error

• 
  Kamran (@kimz00071) reported 12 minutes ago

  @XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.

• 
  Madhav Varshney (@MadhavV91194185) reported 13 minutes ago

  @XM_COM Ap logo ka withdrawal km 12-13 dino se stuck hai mera koi bhi withdrawal nhi arhe agar profitable traders ke withdrawal rok kr He apka business aage bad rha hai to phir isse wrost broker koi nhi ho sakta I want my withdrawal

• 
  Lalit Soni (@httpslalit) reported 13 minutes ago

  @Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.

• 
  Kamran (@kimz00071) reported 13 minutes ago

  @XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.

• 
  amit (@krishnaretail) reported 13 minutes ago

  @jimmynitroboy @CINDYDEGOUGES @XM_COM Why is this Uniswap exploit not bein.g brought to light? It's a serious issue that needs to be addre,ssed. Check out my TL for the link, I RTd]:

• 
  Mni (@manni0789) reported 16 minutes ago

  @being_sadique1 @XM_COM Issue solved?

• 
  phenomenal (@phenomenalnesh) reported 16 minutes ago

  @XM_COM I've tried contacting customer support but no replies

• 
  Gillangragil (@gillang_ragil) reported 18 minutes ago

  @XM_COM @Sunarto47934367 Could someone link me to that defi money glitch method people have been using to generate profits??????( Just read about it but cannot find the tutorial??????!,.; '

• 
  Manu (@manumadhav3625) reported 28 minutes ago

  🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  William Perrut (@williamperrut) reported 37 minutes ago

  @XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).

• 
  Moon (@Moon66796218) reported 40 minutes ago

  @XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)

• 
  Lebo (@Lebo16563584) reported 45 minutes ago

  @XM_COM My account saying it's achieved how can i access it please help me when i want to log in

• 
  मोहमाया (@Mohmaya_98) reported 46 minutes ago

  Hello @XMGlobal, My fund withdrawal was processed on 2 July, but I still haven't received the amount in my bank account. I have already contacted support, but the issue is still unresolved. Please look into this matter and provide an update as soon as possible. @XM_COM

• 
  WhoIZLIkeGOD? (@IFritti) reported 47 minutes ago

  @XM_COM it has been more than 24 hours and now approaching 2 days and my withdrawal request is still pending? various emails to your customer support and they keep forwarding me from one department to another ... where is my money?

• 
  Tailer Brusker (@TBrusker) reported 47 minutes ago

  @XM_COM 💫Pollux Protocol First Launch on Arbitrum Network #bullish #ambitrum #eth

• 
  Amol Kotangale (@mastmalang03) reported 47 minutes ago

  @XM_COM such a worst platform i ever seen its bing a 48hr but my deposite amount not credited in my xm account i was done through upi transaction.. I contact your support but its worthless i alredy provide UTR no, Reciver upi id , date off transaction, ss of phone pay app

• 
  Arindam Das (@Arindam0290Das) reported 47 minutes ago

  @XM_COM @StarSportsIndia Ashwin shows jadeja is overrated, can jadeja effective in flat wicket? Without pitch help jadeja is very much ordinary bowler, he can tribute his all wicket to pitch curator #INDvAUS #AskStar

• 
  msrtrades (@msrtrades) reported 49 minutes ago

  @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

• 
  Gyyani (@jay_puwar) reported 50 minutes ago

  @XM_COM Not provideding deposit on time my deposit missing since 20th April not getting any help

• 
  Lalit Soni (@httpslalit) reported 50 minutes ago

  @1amsnkt @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.

• 
  Super_Sachin (@sachinbstwd) reported 55 minutes ago

  @XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.

• 
  Gezana Meshack Sithole (@GezanaMeshack) reported 55 minutes ago

  @XM_COM Xhose falls down in Phomolong Thembisa today.

• 
  Mojara (@Monyai18Monyai) reported 55 minutes ago

  @XM_COM Few days for peace/Kgotso but other think that they r the only one who lost, we all lost terrible. #askme

• 
  sachin Deshmukh (@Sachindeshm1989) reported 59 minutes ago

  @XM_COM My account no 335072560, I have made two deposit on 10 april and 19 April each 8000 INR. But Many, many days have passed but I haven't received any response from your team. Please solve the problem as soon as possible.