XM status: trading issues and outage reports
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Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Trading platform (40%)
- Website (31%)
- Login (19%)
- Withdrawals (7%)
- Deposits (3%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore
|
Withdrawals | 3 days ago |
 Johor Bahru
|
Withdrawals | 3 days ago |
 Kolkata
|
Website | 17 days ago |
 Davao
|
Login | 18 days ago |
|
Bulandshahr
|
Login | 23 days ago |
|
Ahmedabad
|
Login | 24 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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@esther (@esther19385715) reported@XM_COM Help i would like to try my luck
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Lalit Soni (@httpslalit) reported@1amsnkt @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.
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WhoIZLIkeGOD? (@IFritti) reported@XM_COM it has been more than 24 hours and now approaching 2 days and my withdrawal request is still pending? various emails to your customer support and they keep forwarding me from one department to another ... where is my money?
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Walter Inc (@mabitjam) reported@XM_COM Fully agree with you. There are diplomatic channels to address such issues. Attacking a patient was is not one of them
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elwtha (@elwtha) reported@XM_COM It IS the important point. Remember him in 2019 on the campaign trail shoving candidates out of the way if they actually started to say something? Winning the election is the worst thing that could have happened toscotty. Tipped him over the edge.
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Jason almerino (@jasonalmerino) reported@XM_COM Guys please support #kogel
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Suryansh Parihar 💫 (@SuryanshPariha7) reported@XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker
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Nek (@Mysplendor) reported@XM_COM can i trade boom and crash here?
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way
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Andrew Sillano (@AndrewSollano) reported@crypto_muzic @XM_COM What help did you want
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Jan de Swerwer (@JandeSwerwer) reported@XM_COM Subversive Fox you've become. Go down disgraced you will.
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
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edward christian m Poblete (@PobleteEdward) reportedHey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Visa_Coin (@Vision_Nexx) reported@XM_COM When I can make bitcoin hit 20K and anyone wants to make a donation for my service I will be very grateful this here is the address for donation 1EgM8ZR8s8VojUgcAbqvjD3Jz25y7LMXUg
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Piyush Bawalia (@BawaliaPiyush) reported@XM_COM You guy's are executing stop-loss twice and deducting extra usdt in every trade scamming usdt of customers. No proper customer support no solution of any problem.
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Lalit Soni (@httpslalit) reported@Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.
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grayg (@grayga123) reported@LalovesAngel @XM_COM @Mil_Finance Come on! Let's do this! Lets support veterans!
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Theo Lamola (@TrentSetterGT) reported@XM_COM Damn it, Throne Miller Tune and half
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azli Muda (@AzliMuda) reported@XM_COM applications like this are very popular with scammers because they contain important customer information
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diwanshu saini (@SainiDiwan88201) reported@XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. This delay is causing a loss of trust. Account ID: 420157159 #XM #XMBroker
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pradyu (@pradyu3) reported@XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises
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Lane (@Lane24689) reported@XM_COM my account is closed I need help opening it again
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Sparsh Kumar (@abhicryptoguy) reported@XM_COM Dear XM Support Team, I am writing to inform you I deposited $250 via cryptocurrency into my XM trading acct, but the amt is not yet reflected in my account balance. • Acct No: 420133152 • Txn ID: 0xdced2c4a1f1c77c750e101b48311236d8d34c76de86baf259ef95a26037da08f
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Mageba🇿🇦🇿🇦🇿🇦 (@DamaneMpumelel1) reported@XM_COM Did you help someone know nothing about trading?
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Sẞ ẞS (@MrSAiD8900) reported@XM_COM Please donate, because I defrauded someone and took all my money, he took 75 dollars from me. This is my bnb wallet 0xe2C4Cc1DFD142548a1eE8E5308E3E6E71cd4D27e Please help me 😭😭😭😭
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azwinrenzano4@gmail.com (@azwinrenzano4) reported from Sungaijernih, North Sumatra@XM_COM Begin speak in my country differently wxemple speak iIndonesian and English UNDROIT rule overciding mandatory.Where dissenting opinion problem.
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Muhammad Kassim Abdullahi (@m_kmaina) reported@XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200
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Rumit G Dobariya (@g_rumit) reported@XM_COM Company search new customer for stealling money...dont trust guys
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Hamid Sheikh (@iam_hamidsheikh) reportedDon’t use XM Trading app for deposits from your bank account. My money has been stuck for 20+ days and now they are calling it an “investigation matter. After checking Play Store reviews, I found many people facing the same issue. Stay safe and avoid risking your money. @XM_COM
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Bank$y (@TRegallardo) reported@XM_COM We are not destined to be broken forever