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XM down? Current status and problems

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

  • 42% Trading platform (42%)
  • 30% Website (30%)
  • 20% Login (20%)
  • 4% Withdrawals (4%)
  • 3% Deposits (3%)

Live Outage Map

The most recent XM outage reports came from the following cities:

CityProblem TypeReport Time
Davao Login 4 hours ago
Bulandshahr Login 5 days ago
Ahmedabad Login 7 days ago
Noida Trading platform 7 days ago
Mumbai Login 17 days ago
Playa del Carmen Login 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • HlowdeeM
    Mahlodi (@HlowdeeM) reported

    @XM_COM You I know you will see I'm going through no problems 7 but by b

  • CloseCombat16
    Close Combat (@CloseCombat16) reported

    @XM_COM How do I open an EE account for a minor and what are the requirements, on the Easyequities platform, please help

  • Kcane_Bungela
    Azanian Kcane 🇿🇦 (@Kcane_Bungela) reported

    @XM_COM Y'all are fxcking scammers man. Your platforms is smooth as **** but customer support is shxtty as ****. Customers on the TL are complaining about withdrawals and other technical issues and you don't even have the decency to respond. Get your shxt together.

  • Politic27998676
    Politicstoday by mxolisi myaka (@Politic27998676) reported

    @XM_COM Jobs and money are real issues at people's minds. Also the smart city of free money in your bank account at least 1 million rand each month. Money is paper, forget the World Bank and its associates G7 and G20 summit nations. We are serious like Mars One and Nasa astronauts

  • ThabangMankurw2
    ThabangMankurwane (@ThabangMankurw2) reported

    @XM_COM hi how do I open a trading account? I downloaded the app, but I find problems.

  • mbizos1
    mbizo s (@mbizos1) reported

    @XM_COM Hi, I have a bit of a problem with my account. I have changed my bank account for some personal reasons, will it be possible for me to access my xm global account and change my bank details? If that’s possible, my second question is: what will I need to send you guys?

  • asattar1
    Arshad Sattar (@asattar1) reported

    @XM_COM Since morning I am sending messages on Jazz WhatsApp with option #4 “Balance and usage details” and it says “Your desired information is not available …” What’s the issue and when it will be resolved? Regards,

  • Mendo_Trading
    MENDO (@Mendo_Trading) reported

    @XM_COM Join to MOBOX AIRDROP on BINANCE 1. Open Binance app 2. On the main screen drag down 3. In popular click "MOBOX Games" 4. Draw your Avatar, click go and on click PLANET at the left bottom of the screen 5. To get 2 TICKETS enter my referral code # 11178508

  • ashjal714
    AM (@ashjal714) reported

    @XM_COM I am facing problems with my withdrawal. Since yesterday, I have requested my account manager to call but till now no response. Please help on this asap.

  • axara123
    najeebsafi (@axara123) reported

    @XM_COM I want to invest anyone to help me

  • king_Bora1
    Sbu Siso (@king_Bora1) reported

    @XM_COM But your support system is the worst ever. It has been 2 months now I have been asking the support team to help with updating my banking details on the system and still, nothing has happened and I am unable to withdraw my money.

  • Indim17556039
    Indi.m (@Indim17556039) reported

    @XM_COM Hi,I'm interested in making money through trading but I don't want to know how to trade..I want like someone to trade for me... and also since we're testing the MX offer without initial deposit I was wondering if you could help me?

  • Crook_gooch
    Crook (@Crook_gooch) reported

    @XM_COM Hi, I have lost my old phone which had all my trading accounts and together with my email. I kindly need help getting access to my xm account

  • MediMillionaire
    CasaRevel (@MediMillionaire) reported

    @XM_COM there's some issue in the platform?

  • Ainak786
    عینک والا جن (@Ainak786) reported

    @XM_COM Why your app is slow?

  • Voks_Oliphant
    Voks_Oliphant (@Voks_Oliphant) reported

    @XM_COM I made a withdrawal it's been a month there are still failing to fix that 💔 poor customer service better look for another one my people

  • NdlovuGajen
    kiara🤎 (@NdlovuGajen) reported

    @XM_COM Everyone am kindly asking for funding to finish my degree am currently studying at university of venda 🇿🇦🇿🇦🇿🇦the less you can help can make a difference 🙏🏿🙏🏿🙏🏿

  • Ndhav_nyiko
    _GoOcH_ (@Ndhav_nyiko) reported

    @XM_COM Hello i need tour help recovering my trading account. The problem is I changed emails and lost the login details

  • MasiloBopape3
    Mashilo_Bopape (motho o Mogolo) (@MasiloBopape3) reported

    @XM_COM Hi. I'm struggling to access my viccanation certifite due to incorrect Id #, though it's correct, help

  • INFORSFX
    R.Ahmed (@INFORSFX) reported

    @XM_COM Why doesn't support tablet Samsung

  • TeamOkex
    Okex recovery team (@TeamOkex) reported

    @ashjal714 @XM_COM Kindly send me a direct message request I can help you recover your account

  • Susanta04893511
    Susanta Kumar Das (@Susanta04893511) reported

    @XM_COM Without providing any fair honest sincere impartial cooperative public service oriented administration for the ordinary poor people,establishing a rule of law or under the laws of the land,with unbearable suffering, mental torture, false harassment and humiliation to the people.

  • cain_rolex
    McCain (@cain_rolex) reported

    @xm_com I'm failing to download XM for mt4 pls help. Its saying not supported download the mt5 version

  • Hope60282439
    Hope❤💋 (@Hope60282439) reported

    @XM_COM Good Morning my name is Hope I was asking for help with anything to eat I'm hungry living with my grandma we dnt have nothing please help us with anything here are my numbers 0842031272 💔😭😭

  • DigitalBogota
    DigitalBogota 💎 (@DigitalBogota) reported

    @XM_COM I will report every week to the company @xm_com until they return my money ... Do not invest with these people, you will see that nobody comes to answer my request, they place thousands of problems to return the profits and they try to keep your money on their accounts

  • WizardOfTheNthC
    Stephen Weightman (@WizardOfTheNthC) reported

    @XM_COM Be careful. If your account is inactive for a length of time, they will slowly but surely drain your account until you have no money left! It happened to me, I put in a formal Complaint. It is unethical, unprofessional, and simple theft.

  • mluisbrown
    Michael Brown (@mluisbrown) reported

    @manuelmaly Yep. Pretty much what happened at @XM_COM. The project started out needing to support 12, which was the reason I created the fork in the first place. But now that the app will be launched with iOS 13 min, they have also migrated to official TCA.

  • KubekaNokwazi
    What'sApp or phone on this 📲0676824794 ☎ Stop com (@KubekaNokwazi) reported

    @XM_COM I AM OUT TO HELP ANYBODY WHO NEED HELP YOU CAN CALL OR WHATSAPP THIS LINE +27 792773895 (1) INSTANT MONEY (2) BUSINESS IMPORTANT (3) DOCUMENTARY PROBLEMS (4) ACCOUNT MONEY (5) HOUSE MONEY (6) STACK MAGIC MONEY (7) PROMOTION IN WORK (8) LOVE BACK

  • DigitalBogota
    DigitalBogota 💎 (@DigitalBogota) reported

    @XM_COM I will report every week to the company @xm_com until they return my money ... Do not invest with these people, you will see that nobody comes to answer my request, they place thousands of problems to return the profits and they try to keep your capital

  • Ndhav_nyiko
    _GoOcH_ (@Ndhav_nyiko) reported

    @XM_COM Hello, I need help getting back my trading account. I have lost my phone together with the email I used to register with but still using the same number