XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (50%)
• Website (38%)
• Trading platform (6%)
• Deposits (6%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Ashbourne	Login	14 days ago
Çankaya	Login	1 month ago
Chennai	Login	1 month ago
Bengaluru	Website	2 months ago
Shah Alam	Login	2 months ago
Frankenthal	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WhoIZLIkeGOD? (@IFritti) reported 5 minutes ago

  @XM_COM it has been more than 24 hours and now approaching 2 days and my withdrawal request is still pending? various emails to your customer support and they keep forwarding me from one department to another ... where is my money?

• 
  LookinThefuture (@Crypto_panda567) reported 7 minutes ago

  @XM_COM That's for your support

• 
  Chirag Chaudhary (@ichirag77) reported 8 minutes ago

  @XM_COM Why are you unable to give me a clear answer? Why are you avoiding my questions instead of providing a proper update? I expect a direct response, not repeated generic replies. First'customer support

• 
  Huncho05 (@Huncho051) reported 9 minutes ago

  @XM_COM **** you XM wtf

• 
  Scott.eth (@chucancantik) reported 11 minutes ago

  @XM_COM @ChaeMisung Do you know the link to the MEV Bot article that will help me, make lots of money?-,,

• 
  Trushank upadhyay (@Trushank007) reported 13 minutes ago

  @XM_COM Hello I have deposited a 15000INR and 25000INR both are missing after too much request still my funds are missing. My complaint ticket for both transactions is as below 1. EFCVZ3 2. 6VW2PS I hope you resolve the problem on immediate basis as its almost 4-5 days

• 
  Jayesh Ahir (@JayeshA69870928) reported 14 minutes ago

  @XM_COM you have such a worst customer service i deposit my money but can't credited in 24 hours so it's beyond your time frame so i want compansation

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 16 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  WarofGlory (@eadglory) reported 19 minutes ago

  @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now.

• 
  Manu (@manumadhav3625) reported 21 minutes ago

  @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  John never dm (@SarsacticN) reported 22 minutes ago

  @XM_COM saudi ai is being developed by investors with a saudi background to invest over 500$ billion to support saudi government with the following features of 30 bnb Softcap, cmc & cg fast track, saudi nft marketplace, kyc pinksale, certik audit, low tax 3/3, smart ai for trade & token.

• 
  Super_Sachin (@sachinbstwd) reported 23 minutes ago

  @XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.

• 
  rethabile (@1Rethabile) reported 25 minutes ago

  @XM_COM What's wrong with your client terminal platform. It's been a month now showing under maintenance and I can't withdraw. So frustrating

• 
  Suhag (@Suhag50607117) reported 26 minutes ago

  Withdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM

• 
  AgathaSun (@Agatha_Sun_) reported 26 minutes ago

  @Antonio04575217 @XM_COM I very much agree with your point of view, just to illustrate the good side, and not to explain the bad side.

• 
  Hamid Sheikh (@iam_hamidsheikh) reported 27 minutes ago

  Don’t use XM Trading app for deposits from your bank account. My money has been stuck for 20+ days and now they are calling it an “investigation matter. After checking Play Store reviews, I found many people facing the same issue. Stay safe and avoid risking your money. @XM_COM

• 
  Bakwas Investor (@frk_15884) reported 32 minutes ago

  @XM_COM Hi fraudsters, you and your support team do fraud in broad daylight. This is what happened to me. I am from India and tried depositing $100 via upi.. the transaction was successful and I have provided each and every proof regarding that to the executive sakshee.

• 
  SUKANTA PRADHAN (@Shortvideo19) reported 35 minutes ago

  @XM_COM @KotakBankLtd @SEBI_India Mt5-5073525 Iam deposit money 17/02/203 Upi address . As yet? My trading account not show money When you slove Problem . Please update soon.

• 
  Sumit Rajput (@Rajput_1585) reported 36 minutes ago

  @XMGlobal @XM_COM My deposit made on 15 July is still not credited. I've shared my bank statement & payment proof, opened a support ticket and filed a formal complaint, Despite this, I continue to receive only template responses without any timeline or resolution.

• 
  Mni (@manni0789) reported 38 minutes ago

  @being_sadique1 @XM_COM Issue solved?

• 
  Rahul Kar (@Rahulka23271990) reported 42 minutes ago

  @XM_COM Worst service by XM. Transaction done on 23rd April. It's been 5 days and the credit is not done in the account yet. Pathetic.

• 
  Wolf Trader7 (@wolf_trader71) reported 44 minutes ago

  🚨Warning – @XM_COM I deposited on 12 June but it still hasn't been credited to my trading account as of today. I contacted support multiple times and all I got were generic copy-paste replies that didn't solve anything. @WikiFX_Eng

• 
  Rumit G Dobariya (@g_rumit) reported 48 minutes ago

  @XM_COM Company search new customer for stealling money...dont trust guys

• 
  phenomenal (@phenomenalnesh) reported 50 minutes ago

  @XM_COM I've tried contacting customer support but no replies

• 
  Hakan (@Hakan063490) reported 51 minutes ago

  @XM_COM I've never seen such a terrible app in my life. I've tried changing my password 20 times, and as soon as I exit the app, I get a password error. XM is a complete disappointment.

• 
  Muhammad Kassim Abdullahi (@m_kmaina) reported 53 minutes ago

  @XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200

• 
  Yusuf.xmr (@auwfwossv192) reported 56 minutes ago

  @XM_COM My account [#341653095] was blocked and my $1000 balance confiscated without explanation. Your support team blocked me on Twitter. I am filing a formal complaint with the FSC. This is unacceptable for a regulated broker!"

• 
  Lalit Soni (@httpslalit) reported 1 hour ago

  @Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.

• 
  Jeremy Deandre (@umerjutt220) reported 1 hour ago

  @Bluemarlin___ @XM_COM Where can I find the link t(o the MEV Bot article that will help me make money?{']

• 
  Mni (@manni0789) reported 1 hour ago

  @XM_COM please resolve my issue