1. Home
  2. Companies
  3. XM
XM

XM status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

  • 60% Login (60%)
  • 21% Website (21%)
  • 10% Trading platform (10%)
  • 8% Withdrawals (8%)
  • 2% Deposits (2%)

Live Outage Map

The most recent XM outage reports came from the following cities:

CityProblem TypeReport Time
Allahābād Website 9 days ago
Kolkata Trading platform 15 days ago
Nagpur Login 15 days ago
Patna Login 15 days ago
Lucknow Trading platform 15 days ago
Chhindwāra Login 15 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • OBINGABRIAN
    BRIAN OBINGA (@OBINGABRIAN) reported

    @XM_COM It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

  • VivekMahet42864
    Vivek Maheta (@VivekMahet42864) reported

    @XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922

  • drprofits_in
    Dr. Bhavesh Thacker (@drprofits_in) reported

    @XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!

  • gautam_khokhar
    Gautam Khokar 🔆 (@gautam_khokhar) reported

    @XM_COM Its been 2 months im constantly uploading different proofs of my payment. All the proofs that can be possible I uploaded. Still customer support is not replying. Its very stressful and anxious for me. If you want to keep the money then directly say please. Be clear.

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @sarathsarru1 @XM_COM We have responded to your complaint via email under reference number 86955390. We kindly request you to check your registered email inbox for detailed information regarding the resolution of your concern.

  • eadglory
    WarofGlory (@eadglory) reported

    @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . I want my money back

  • appu7209
    Virat Kohli 🥇 (@appu7209) reported

    @XM_COM If money doesn't recived within 7 days I'm going to complaint on @XM_COM and those two guys who received the money via UPI.

  • alfredk471
    alfredk471 (@alfredk471) reported

    @XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.

  • Pedro_IDV
    Pedro Gabriel (@Pedro_IDV) reported

    @XM_COM **** stop crashing roblox **** **** ***** is killing roblox **** you **** i want to play **** shove that pet up your ***

  • manni0789
    Mni (@manni0789) reported

    @XM_COM I made a ₹8000 deposit today morning via UPI, but it still hasn’t been credited to my trading account. I already raised a support ticket bt haven’t received a resolution yet. Ticket ID: W2OS3H Please check the UPI deposit status and resolve this issue as soon as possible

  • AdamEth_
    adam.eth (@AdamEth_) reported

    To deposit on @XM_COM very fast to withdraw one week now story upon story now their support doesn’t even reply to my mail very bad broker

  • Hayri1903angara
    yunus (@Hayri1903angara) reported

    Hello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me

  • williamperrut
    William Perrut (@williamperrut) reported

    @XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).

  • wolf_trader71
    Wolf Trader7 (@wolf_trader71) reported

    🚨Warning – @XM_COM I deposited on 12 June but it still hasn't been credited to my trading account as of today. I contacted support multiple times and all I got were generic copy-paste replies that didn't solve anything. @WikiFX_Eng

  • OBINGABRIAN
    BRIAN OBINGA (@OBINGABRIAN) reported

    @shivender01 @XM_COM Same It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

  • BawaliaPiyush
    Piyush Bawalia (@BawaliaPiyush) reported

    @XM_COM You guy's are executing stop-loss twice and deducting extra usdt in every trade scamming usdt of customers. No proper customer support no solution of any problem.

  • Suhag50607117
    Suhag (@Suhag50607117) reported

    Withdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM

  • msrtrades
    msrtrades (@msrtrades) reported

    @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

  • Hayri1903angara
    yunus (@Hayri1903angara) reported

    Hello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me.

  • NgatiaMJohn
    John Ngatia (@NgatiaMJohn) reported

    @XM_COM Dear XM...I have been actively trading on my Ultra Low Standard account. Due to temporary financial constraints, I currently lack sufficient funds. Could you please advise on any available deposit bonuses, loyalty rewards, or other options to support continuing my trading?

  • reallylove527
    Colleen Maricela (@reallylove527) reported

    @XM_COM @DumoGade Show me th:e link to the MEV Bot art.icle that can help me make l.ots of money?()]

  • Hauweesparkles
    Hauwa Aminu (@Hauweesparkles) reported

    @_Demetiri @XM_COM Do- y]ou know the link to the MEV Bot article that will help me{ make lots of money?'[]

  • rkay_786
    Raj Kumar Bhardwaj (@rkay_786) reported

    my trading account is 84203907, give me my withdrawal live chat support already banned me @XM_COM

  • 1amarsinghyadav
    Amar Singh Yadav (@1amarsinghyadav) reported

    @XM_COM Dear XM Finance / Payments / Compliance Team, ₹10,000 deposit issue linked to my XM User ID 331692320. I have already contacted your support team multiple times regarding this this issue but still unresolved and the ₹10,000 has still not been credited to my XM account.

  • joseph_whyt3
    Joseph whyte (@joseph_whyt3) reported

    @XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this

  • JayeshA69870928
    Jayesh Ahir (@JayeshA69870928) reported

    I am sending so much mail and lice chat with @XM_COM agents they always give me auto generated msg and can't help me so i tell to all treder to can't trust on @XM_COM they don't believe in customer satisfaction they just believe in money

  • Shortvideo19
    SUKANTA PRADHAN (@Shortvideo19) reported

    @XM_COM @KotakBankLtd @SEBI_India Mt5-5073525 Iam deposit money 17/02/203 Upi address . As yet? My trading account not show money When you slove Problem . Please update soon.

  • rkay_786
    Raj Kumar Bhardwaj (@rkay_786) reported

    @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

  • ZaanSheri
    Zeeshan_Zaan (@ZaanSheri) reported

    @XM_COM Still waiting for a resolution on my pending payout issue from July 8th and July 10th! Sent all details and proof, but service has been extremely poor with no proper resolution yet. Please look into Ticket ID: ⁠hd.1783679461766.bbcmxy.8e37d87a⁠ and resolve this ASAP! 😡

  • Im_Spectacularr
    Spectacular (@Im_Spectacularr) reported

    @XM_COM dam had an issue with my account and ur agent Felipe closed chat on me **** broker and **** policys dont trade with this scam broker they trapped my money and havent given it back and make every excuse