XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (67%)
• Website (25%)
• Deposits (8%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Ashbourne	Login	25 days ago
Çankaya	Login	2 months ago
Chennai	Login	2 months ago
Bengaluru	Website	2 months ago
Shah Alam	Login	2 months ago
Frankenthal	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hakan Diler (@h_dilerofficial) reported 37 seconds ago

  @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

• 
  Hauwa Aminu (@Hauweesparkles) reported 5 minutes ago

  @_Demetiri @XM_COM Do- y]ou know the link to the MEV Bot article that will help me{ make lots of money?'[]

• 
  IndusInd Bank (@MyIndusIndBank) reported 9 minutes ago

  @sarathsarru1 @XM_COM Dear Customer, We have responded to your complaint via email under reference number 86955390. If you are not satisfied with the resolution provided, we request you to kindly reply to the same email thread so that we can assist you further.

• 
  Madhav Varshney (@MadhavV91194185) reported 10 minutes ago

  @XM_COM Ap logo ka withdrawal km 12-13 dino se stuck hai mera koi bhi withdrawal nhi arhe agar profitable traders ke withdrawal rok kr He apka business aage bad rha hai to phir isse wrost broker koi nhi ho sakta I want my withdrawal

• 
  alfredk471 (@alfredk471) reported 13 minutes ago

  @XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.

• 
  Rathore (@SamarRathore9) reported 17 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  LookinThefuture (@Crypto_panda567) reported 17 minutes ago

  @XM_COM That's for your support

• 
  Jayesh Ahir (@JayeshA69870928) reported 20 minutes ago

  @XM_COM su have such a bad Customer service

• 
  Myahsoon (@myahsoon) reported 21 minutes ago

  @XM_COM @XaviRC8 Does anyone know the li{nk to the article about MEV Bot that will help me make money?)_'

• 
  Atul (@Atulmishra7888) reported 22 minutes ago

  Its been 20 days no concrete response by @XM_COM pls help

• 
  Aziz Hussain (@AzizHussai20038) reported 23 minutes ago

  @XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration

• 
  Dr. Bhavesh Thacker (@drprofits_in) reported 24 minutes ago

  @XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!

• 
  PATHANFAIZAN🏇 (@FAIZANPATHAN66) reported 24 minutes ago

  Hi @XM_COM , I deposited ₹9,333 today via Google Pay (UPI), but the amount has not been credited to my XM account despite the payment being successful. I've already shared my XM Account ID, UTR, and payment screenshot with support. Please look into this urgently. Thank you.

• 
  Mr. Cat (@CeoOfMeowrth) reported 24 minutes ago

  It’s been 90+ days since i haven’t got my deposit of Rs 40k bank has refused to refund funds and it was credited into your merchants account. Given all the proof to account manager she ghosted me two weeks ago. Worst service ever. Refund my funds right away. @XM_COM

• 
  WhoIZLIkeGOD? (@IFritti) reported 25 minutes ago

  @XM_COM it has been more than 24 hours and now approaching 2 days and my withdrawal request is still pending? various emails to your customer support and they keep forwarding me from one department to another ... where is my money?

• 
  Joseph Sphiwe (@JosephSphiwe7) reported 26 minutes ago

  @XM_COM Can you help me with trading please i know nothing about it but I'm interested into it

• 
  Md Rofiq (@MdRofiq44231364) reported 31 minutes ago

  @XM_COM Your password system very problem big password writing mistake no mistakes not see. Thanks

• 
  Shreya Sonthalia (@ShreyaSont13729) reported 46 minutes ago

  @XM_COM the amount has been debited from the account but I 's not reflecting on XM wallet. I have reached out to customer executives several times but got the same response that it's under review. Seems like XM is a fraud platform. Kindly initiate the refund at the earliest.

• 
  KmanMCFC (@mcfc_kman) reported 47 minutes ago

  @NtokozoEds @XM_COM new trading that will make you some money join before it crash dm me for more information

• 
  Muhammad Kassim Abdullahi (@m_kmaina) reported 48 minutes ago

  @XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 48 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  GingerBreadSketchy (@SketchyBread) reported 49 minutes ago

  @XM_COM Bad broker

• 
  Ankit Gupta (@AnkitGupta280) reported 49 minutes ago

  Hi @XM_COM Can you help me with a withdrawal request that has not been processed for more than 3 weeks. RequestID: ID45OC

• 
  Gautam Khokar 🔆 (@gautam_khokhar) reported 51 minutes ago

  @XM_COM Its been 2 months im constantly uploading different proofs of my payment. All the proofs that can be possible I uploaded. Still customer support is not replying. Its very stressful and anxious for me. If you want to keep the money then directly say please. Be clear.

• 
  WarofGlory (@eadglory) reported 53 minutes ago

  @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . How do I get my credited

• 
  Huncho05 (@Huncho051) reported 53 minutes ago

  @XM_COM **** you XM you guys are full of **** I won’t be trading with your **** *** broker anymore You ******* took profits made from my students account and returned their initial deposit without any understanding explanation your Company is a Failure 2 different people

• 
  Jayesh Ahir (@JayeshA69870928) reported 53 minutes ago

  I am regularly treding on xm but since last 1 month i am facing so much problem i deposit in my treding account but @XM_COM can't credited it in my account of refund it

• 
  Dorothy Chaz (@antwansmith0) reported 53 minutes ago

  @TBrusker @XM_COM Could someone link me to that defi money glitch method people have been using to generate profits? Just read about it but cannot find( the tutorial?!.:(

• 
  Avanish Mishra (@avanish911342) reported 54 minutes ago

  “@XM_COM It’s been over a month and my refund is still not processed. Very disappointing support. Trading Account: 321817455. Resolve ASAP or I’ll escalate this.”

• 
  Gezana Meshack Sithole (@GezanaMeshack) reported 56 minutes ago

  @XM_COM Xhose falls down in Phomolong Thembisa today.