XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (62%)
• Website (31%)
• Deposits (8%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Ashbourne	Login	23 days ago
Çankaya	Login	2 months ago
Chennai	Login	2 months ago
Bengaluru	Website	2 months ago
Shah Alam	Login	2 months ago
Frankenthal	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  phenomenal (@phenomenalnesh) reported 14 seconds ago

  @XM_COM I've tried contacting customer support but no replies

• 
  Raj Kumar Bhardwaj (@rkay_786) reported 44 seconds ago

  my trading account is 84203907, give me my withdrawal live chat support already banned me @XM_COM

• 
  Rahul (@Rahul61197856) reported 10 minutes ago

  @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

• 
  William (@William97472331) reported 11 minutes ago

  @XM_COM **** that I won't spend a dime on their useless crap

• 
  BRIAN OBINGA (@OBINGABRIAN) reported 12 minutes ago

  @shivender01 @XM_COM Same It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

• 
  Rathore (@SamarRathore9) reported 19 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Jayesh Ahir (@JayeshA69870928) reported 20 minutes ago

  @XM_COM su have such a bad Customer service

• 
  WarofGlory (@eadglory) reported 20 minutes ago

  @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now.

• 
  Joseph whyte (@joseph_whyt3) reported 21 minutes ago

  @XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this

• 
  मोहमाया (@Mohmaya_98) reported 23 minutes ago

  Hello @XMGlobal, My fund withdrawal was processed on 2 July, but I still haven't received the amount in my bank account. I have already contacted support, but the issue is still unresolved. Please look into this matter and provide an update as soon as possible. @XM_COM

• 
  Rathore (@SamarRathore9) reported 25 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Hakan Diler (@h_dilerofficial) reported 30 minutes ago

  @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

• 
  Bakwas Investor (@frk_15884) reported 32 minutes ago

  @XM_COM Hi fraudsters, you and your support team do fraud in broad daylight. This is what happened to me. I am from India and tried depositing $100 via upi.. the transaction was successful and I have provided each and every proof regarding that to the executive sakshee.

• 
  Joseph Sphiwe (@JosephSphiwe7) reported 35 minutes ago

  @XM_COM Can you help me with trading please i know nothing about it but I'm interested into it

• 
  Viral vk (@ViralKo41259885) reported 36 minutes ago

  @Mursad999 @XM_COM Stop crying bc.. you use illegal unregistered forex platforms. No one can help you

• 
  Vivek Maheta (@VivekMahet42864) reported 41 minutes ago

  @XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922

• 
  Suryansh Parihar 💫 (@SuryanshPariha7) reported 41 minutes ago

  @XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

• 
  Huncho05 (@Huncho051) reported 44 minutes ago

  @XM_COM **** you XM wtf

• 
  WarofGlory (@eadglory) reported 45 minutes ago

  @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . I want my money back

• 
  • સંકેત • (@1amsnkt) reported 45 minutes ago

  Facing a withdrawal issue on my trading account that remains unresolved. We have already submitted emails regarding this matter, but there has been no solution so far. Kindly look into this urgently and resolve the issue at the earliest. Immediate attention is required. @XM_COM

• 
  IndusInd Bank (@MyIndusIndBank) reported 48 minutes ago

  @sarathsarru1 @XM_COM Dear Customer, We would like to inform you that we have responded to your concern via email under reference number 86955390, dated July 07, 2026. Kindly refer the same for your reference.

• 
  yunus (@Hayri1903angara) reported 49 minutes ago

  Hello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me ,,.,

• 
  Sarvesh kumar (@Sarvesh_k630) reported 49 minutes ago

  @Mursad999 @XM_COM Contact Customer Support in Apps.

• 
  Manu (@manumadhav3625) reported 51 minutes ago

  🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  Chirag Chaudhary (@ichirag77) reported 55 minutes ago

  @XM_COM Why are you unable to give me a clear answer? Why are you avoiding my questions instead of providing a proper update? I expect a direct response, not repeated generic replies. First'customer support

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 55 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Dr. Bhavesh Thacker (@drprofits_in) reported 56 minutes ago

  @XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!

• 
  pradyu (@pradyu3) reported 58 minutes ago

  @XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises

• 
  Manu (@manumadhav3625) reported 58 minutes ago

  @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  Shreya Sonthalia (@ShreyaSont13729) reported 59 minutes ago

  @XM_COM the amount has been debited from the account but I 's not reflecting on XM wallet. I have reached out to customer executives several times but got the same response that it's under review. Seems like XM is a fraud platform. Kindly initiate the refund at the earliest.