XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (50%)
• Website (39%)
• Trading platform (6%)
• Deposits (6%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Ashbourne	Login	11 days ago
Çankaya	Login	1 month ago
Chennai	Login	1 month ago
Bengaluru	Website	2 months ago
Shah Alam	Login	2 months ago
Frankenthal	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wolf Trader7 (@wolf_trader71) reported 3 minutes ago

  🚨Warning – @XM_COM I deposited on 12 June but it still hasn't been credited to my trading account as of today. I contacted support multiple times and all I got were generic copy-paste replies that didn't solve anything. @WikiFX_Eng

• 
  Chirag Chaudhary (@ichirag77) reported 5 minutes ago

  @XM_COM More than 68 hours have passed since I reported my deposit issue and shared all the required proof. Yet, there is still no resolution—only the same repeated response. Please confirm that my funds are safe and provide a clear update immediately. #DepositIssue #CustomerSupport

• 
  amit (@krishnaretail) reported 8 minutes ago

  @jimmynitroboy @CINDYDEGOUGES @XM_COM Why is this Uniswap exploit not bein.g brought to light? It's a serious issue that needs to be addre,ssed. Check out my TL for the link, I RTd]:

• 
  nick paez (@nick_paez) reported 12 minutes ago

  @donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--

• 
  Centro Ensino (@centroensinopb) reported 13 minutes ago

  @XM_COM @kajiulim Huh? Where's info about that defi free money glitch peop[le are using???}??)(: "

• 
  Chirag Chaudhary (@ichirag77) reported 19 minutes ago

  @XM_COM Why are you unable to give me a clear answer? Why are you avoiding my questions instead of providing a proper update? I expect a direct response, not repeated generic replies. First'customer support

• 
  phenomenal (@phenomenalnesh) reported 20 minutes ago

  @XM_COM I've tried contacting customer support but no replies

• 
  Kamran (@kimz00071) reported 20 minutes ago

  @XM_COM Pathetic support

• 
  alfredk471 (@alfredk471) reported 20 minutes ago

  @XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.

• 
  Jayesh Ahir (@JayeshA69870928) reported 20 minutes ago

  I am regularly treding on xm but since last 1 month i am facing so much problem i deposit in my treding account but @XM_COM can't credited it in my account of refund it

• 
  Rathore (@SamarRathore9) reported 23 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Manu (@manumadhav3625) reported 24 minutes ago

  @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  Suryansh Parihar 💫 (@SuryanshPariha7) reported 27 minutes ago

  @XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

• 
  Rumit G Dobariya (@g_rumit) reported 30 minutes ago

  @XM_COM Company search new customer for stealling money...dont trust guys

• 
  Raj Kumar Bhardwaj (@rkay_786) reported 35 minutes ago

  @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

• 
  Dhaval Patel (@Dhavalx96) reported 36 minutes ago

  @XM_COM I’m extremely disappointed. My deposit of ₹40,000 has not been credited to my trading account despite raising multiple complaints. This issue remains unresolved with no update from your team. I request an urgent response and immediate action. #XM #CustomerSupport

• 
  Sheikh Razi (@sheikh_razi14) reported 41 minutes ago

  @XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..

• 
  Deepanshu saini (@ManishaSin23870) reported 42 minutes ago

  Dear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM

• 
  MR.X (@user_m0m) reported 43 minutes ago

  @XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it

• 
  Raj Kumar Bhardwaj (@rkay_786) reported 44 minutes ago

  @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

• 
  FxGecko (@FxGecko_Global) reported 44 minutes ago

  FxGecko data shows that @XM_COM currently has 95 customer complaints, of which 36 complaints have been answered and 7 complaints have been resolved. FxGecko reminds you to pay attention to the quality of service and customer reputation of this broker. #forex #trading #investing

• 
  GingerBreadSketchy (@SketchyBread) reported 47 minutes ago

  @XM_COM Bad broker

• 
  Aamir Fx Pro Trader (@tradewithaamir) reported 48 minutes ago

  @XM_COM Xm loacal bank withdrawal is a very slow Xm service is not good for deposit and withdrawal Not trusted broker..

• 
  RTK (@Rtk_fx) reported 48 minutes ago

  @Mursad999 @XM_COM Waah direct inr sa forex trading bsdk complaint bhi ni kar payenga all you investing is into illegal rbi high alert platform kiske pass jaega roke bhi always use crypto aj tho credit he ni hua kal sidha bank frezee for dealing in unauthorised services thoda dimak aur research kar

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 51 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Mni (@manni0789) reported 52 minutes ago

  @being_sadique1 @XM_COM Issue solved?

• 
  Davi Fitarone (@davi_fitarone) reported 52 minutes ago

  @prinzyhenry @XM_COM @therock2060 Could someone link me to that defi money glitch method people have been using to generate profits?????? Just read about it but cannot fi;nd the tutorial??????!;[: "

• 
  Myahsoon (@myahsoon) reported 53 minutes ago

  @XM_COM @XaviRC8 Does anyone know the li{nk to the article about MEV Bot that will help me make money?)_'

• 
  Rathore (@SamarRathore9) reported 54 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Rathore (@SamarRathore9) reported 59 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.