XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (60%)
• Website (20%)
• Trading platform (20%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Trading platform	17 days ago
Ashbourne	Login	2 months ago
Çankaya	Login	2 months ago
Chennai	Login	2 months ago
Bengaluru	Website	3 months ago
Shah Alam	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SUKANTA PRADHAN (@Shortvideo19) reported 3 minutes ago

  @XM_COM @KotakBankLtd @SEBI_India Mt5-5073525 Iam deposit money 17/02/203 Upi address . As yet? My trading account not show money When you slove Problem . Please update soon.

• 
  adam.eth (@AdamEth_) reported 4 minutes ago

  Help me spam @XM_COM

• 
  Rathore (@SamarRathore9) reported 6 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Sarvesh kumar (@Sarvesh_k630) reported 7 minutes ago

  @Mursad999 @XM_COM Contact Customer Support in Apps.

• 
  Mni (@manni0789) reported 15 minutes ago

  @XM_COM please resolve my issue

• 
  Viral vk (@ViralKo41259885) reported 18 minutes ago

  @Mursad999 @XM_COM Stop crying bc.. you use illegal unregistered forex platforms. No one can help you

• 
  Raj Kumar Bhardwaj (@rkay_786) reported 20 minutes ago

  @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

• 
  amit (@krishnaretail) reported 23 minutes ago

  @jimmynitroboy @CINDYDEGOUGES @XM_COM Why is this Uniswap exploit not bein.g brought to light? It's a serious issue that needs to be addre,ssed. Check out my TL for the link, I RTd]:

• 
  Joseph whyte (@joseph_whyt3) reported 27 minutes ago

  @XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this

• 
  Sheikh Razi (@sheikh_razi14) reported 28 minutes ago

  @XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..

• 
  Aziz Hussain (@AzizHussai20038) reported 30 minutes ago

  @XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration

• 
  Super_Sachin (@sachinbstwd) reported 32 minutes ago

  @XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.

• 
  Suryansh Parihar 💫 (@SuryanshPariha7) reported 35 minutes ago

  @XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

• 
  Jayesh Ahir (@JayeshA69870928) reported 38 minutes ago

  I am regularly treding on xm but since last 1 month i am facing so much problem i deposit in my treding account but @XM_COM can't credited it in my account of refund it

• 
  Theo Lamola (@TrentSetterGT) reported 38 minutes ago

  @XM_COM Damn it, Throne Miller Tune and half

• 
  Mni (@manni0789) reported 39 minutes ago

  @being_sadique1 @XM_COM Issue solved?

• 
  Sumit Rajput (@Rajput_1585) reported 40 minutes ago

  @XMGlobal @XM_COM My deposit made on 15 July is still not credited. I've shared my bank statement & payment proof, opened a support ticket and filed a formal complaint, Despite this, I continue to receive only template responses without any timeline or resolution.

• 
  Raj Kumar Bhardwaj (@rkay_786) reported 41 minutes ago

  @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

• 
  Suryansh Parihar 💫 (@SuryanshPariha7) reported 47 minutes ago

  @XM_COM @XM_Care I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

• 
  GingerBreadSketchy (@SketchyBread) reported 51 minutes ago

  @XM_COM Bad broker

• 
  Tech Builder (@TechBuilder_ZEN) reported 54 minutes ago

  @XM_COM Fraud broker. Taken my Deposit money and no trace since last 36 days. Not responding, forget about resolving the issue. @ahmedxm01

• 
  YZ #Binance (@YZBLVK_emeverse) reported 55 minutes ago

  @XM_COM Scam !!! I was profit 33$ from bonus 30$ to 63$ in total , and when I try to make a withdrawal this company banned my account, LoL and stupid Company!!!

• 
  MR.X (@user_m0m) reported 56 minutes ago

  @XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it

• 
  yunus (@Hayri1903angara) reported 56 minutes ago

  Hello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me

• 
  Manu (@manumadhav3625) reported 59 minutes ago

  @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  Pedro Gabriel (@Pedro_IDV) reported 1 hour ago

  @XM_COM **** stop crashing roblox **** **** ***** is killing roblox **** you **** i want to play **** shove that pet up your ***

• 
  Md Rofiq (@MdRofiq44231364) reported 1 hour ago

  @XM_COM Your password system very problem big password writing mistake no mistakes not see. Thanks

• 
  Vivek Maheta (@VivekMahet42864) reported 1 hour ago

  @XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922

• 
  msrtrades (@msrtrades) reported 1 hour ago

  @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

• 
  Arindam Das (@Arindam0290Das) reported 1 hour ago

  @XM_COM @StarSportsIndia Ashwin shows jadeja is overrated, can jadeja effective in flat wicket? Without pitch help jadeja is very much ordinary bowler, he can tribute his all wicket to pitch curator #INDvAUS #AskStar