1. Home
  2. Companies
  3. XM
XM

XM status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

  • 60% Login (60%)
  • 21% Website (21%)
  • 10% Trading platform (10%)
  • 8% Withdrawals (8%)
  • 2% Deposits (2%)

Live Outage Map

The most recent XM outage reports came from the following cities:

CityProblem TypeReport Time
Allahābād Website 6 days ago
Kolkata Trading platform 12 days ago
Nagpur Login 12 days ago
Patna Login 12 days ago
Lucknow Trading platform 12 days ago
Chhindwāra Login 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • SainiDiwan88201
    diwanshu saini (@SainiDiwan88201) reported

    @XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. Please credit the funds ASAP. Account ID: 420157159 #XM #XMBroker

  • Trushank007
    Trushank upadhyay (@Trushank007) reported

    @XM_COM Hello I have deposited a 15000INR and 25000INR both are missing after too much request still my funds are missing. My complaint ticket for both transactions is as below 1. EFCVZ3 2. 6VW2PS I hope you resolve the problem on immediate basis as its almost 4-5 days

  • ichirag77
    Chirag Chaudhary (@ichirag77) reported

    @XM_COM More than 68 hours have passed since I reported my deposit issue and shared all the required proof. Yet, there is still no resolution—only the same repeated response. Please confirm that my funds are safe and provide a clear update immediately. #DepositIssue #CustomerSupport

  • NgatiaMJohn
    John Ngatia (@NgatiaMJohn) reported

    @XM_COM Dear XM...I have been actively trading on my Ultra Low Standard account. Due to temporary financial constraints, I currently lack sufficient funds. Could you please advise on any available deposit bonuses, loyalty rewards, or other options to support continuing my trading?

  • sachinbstwd
    Super_Sachin (@sachinbstwd) reported

    @XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.

  • JayeshA69870928
    Jayesh Ahir (@JayeshA69870928) reported

    @XM_COM you have such a worst customer service i deposit my money but can't credited in 24 hours so it's beyond your time frame so i want compansation

  • 1Rethabile
    rethabile (@1Rethabile) reported

    @XM_COM What's wrong with your client terminal platform. It's been a month now showing under maintenance and I can't withdraw. So frustrating

  • SamarRathore9
    Rathore (@SamarRathore9) reported

    @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

  • Hayri1903angara
    yunus (@Hayri1903angara) reported

    Hello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me.

  • shivender01
    SHIVENDER SINGH (@shivender01) reported

    @XM_COM Worst service! It's been over 1 week since I deposited funds, and the amount is still not showing in my real trading account. Multiple follow-ups, no proper resolution, no accountability. Holding customer funds for this long is unacceptable. Resolve this immediately! #XM

  • joseph_whyt3
    Joseph whyte (@joseph_whyt3) reported

    @XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this

  • williamperrut
    William Perrut (@williamperrut) reported

    @XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).

  • msrtrades
    msrtrades (@msrtrades) reported

    @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

  • a98034549
    Hamada Ali (@a98034549) reported

    @XM_COM @XaviRC8 Where can I) find the link to the MEV Bot article that _will help me make money?,,?

  • AdamEth_
    adam.eth (@AdamEth_) reported

    Help me spam @XM_COM

  • msrai629
    Manish Sharma (@msrai629) reported

    Please help me, there was no response from the 48 hours since the complaint has been reported. I didn't received my money in my XM trading account yet. Kindly check the case number L757P2. And I'm surprised that no response more than 48 hours on email or portal. @XM_COM

  • rkay_786
    Raj Kumar Bhardwaj (@rkay_786) reported

    my trading account is 84203907, give me my withdrawal live chat support already banned me @XM_COM

  • Rahulka23271990
    Rahul Kar (@Rahulka23271990) reported

    @XM_COM Worst service by XM. Transaction done on 23rd April. It's been 5 days and the credit is not done in the account yet. Pathetic.

  • YZBLVK_emeverse
    YZ #Binance (@YZBLVK_emeverse) reported

    @XM_COM Scam !!! I was profit 33$ from bonus 30$ to 63$ in total , and when I try to make a withdrawal this company banned my account, LoL and stupid Company!!!

  • mastmalang03
    Amol Kotangale (@mastmalang03) reported

    @XM_COM such a worst platform i ever seen its bing a 48hr but my deposite amount not credited in my xm account i was done through upi transaction.. I contact your support but its worthless i alredy provide UTR no, Reciver upi id , date off transaction, ss of phone pay app

  • joseph_whyt3
    Joseph whyte (@joseph_whyt3) reported

    @XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this

  • William97472331
    William (@William97472331) reported

    @XM_COM **** that I won't spend a dime on their useless crap

  • Hayri1903angara
    yunus (@Hayri1903angara) reported

    @XM_COM Hello @XM_Global, I need your urgent assistance regarding a manual review for my withdrawal request (Account ID: 92002139). It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my

  • ZoneAware
    aware zone (@ZoneAware) reported

    @XM_COM @jagograhakjago #XM @XM_COM Please look into this matter customer care is still asking me to wait and did not mention any time frame please let me know what information you guys required I cannot share this here in public please DM me and resolve this issue.

  • SamarRathore9
    Rathore (@SamarRathore9) reported

    @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

  • MdYusufHasan13
    Md. Yusuf Hasan (@MdYusufHasan13) reported

    Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • OBINGABRIAN
    BRIAN OBINGA (@OBINGABRIAN) reported

    @XM_COM It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

  • nick_paez
    nick paez (@nick_paez) reported

    @donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--

  • FxGecko_Global
    FxGecko (@FxGecko_Global) reported

    FxGecko has sent the complaint to XM for a solution. FxGecko data shows that @XM_COM has 98 customer complaints so far, mostly about XM's severe slippage, causing loss of customer funds and other problems. Among them 37 complaints have been answered and 7 have been resolved.#fx

  • ichirag77
    Chirag Chaudhary (@ichirag77) reported

    @XM_COM Your repeated delays and generic responses are unacceptable. Either resolve this issue immediately or clearly explain why my money is still being withheld.