XM status: trading issues and outage reports

Problems in the last 24 hours

XM signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (60%)
• Website (21%)
• Trading platform (10%)
• Withdrawals (8%)
• Deposits (2%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Allahābād	Website	13 days ago
Kolkata	Trading platform	19 days ago
Nagpur	Login	19 days ago
Patna	Login	19 days ago
Lucknow	Trading platform	19 days ago
Chhindwāra	Login	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sparsh Kumar (@abhicryptoguy) reported 51 seconds ago

  @XM_COM Dear XM Support Team, I am writing to inform you I deposited $250 via cryptocurrency into my XM trading acct, but the amt is not yet reflected in my account balance. • Acct No: 420133152 • Txn ID: 0xdced2c4a1f1c77c750e101b48311236d8d34c76de86baf259ef95a26037da08f

• 
  Sheikh Razi (@sheikh_razi14) reported 2 minutes ago

  @XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..

• 
  Dr. Bhavesh Thacker (@drprofits_in) reported 4 minutes ago

  @XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!

• 
  Lalit Soni (@httpslalit) reported 7 minutes ago

  @NsParma56962962 @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.

• 
  Rahul Kar (@Rahulka23271990) reported 14 minutes ago

  @XM_COM Worst service by XM. Transaction done on 23rd April. It's been 5 days and the credit is not done in the account yet. Pathetic.

• 
  Dr. Bhavesh Thacker (@drprofits_in) reported 16 minutes ago

  @XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!

• 
  BRIAN OBINGA (@OBINGABRIAN) reported 16 minutes ago

  @shivender01 @XM_COM Same It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

• 
  William Perrut (@williamperrut) reported 16 minutes ago

  @XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).

• 
  Sarvesh kumar (@Sarvesh_k630) reported 18 minutes ago

  @Mursad999 @XM_COM Contact Customer Support in Apps.

• 
  rethabile (@1Rethabile) reported 19 minutes ago

  @XM_COM What's wrong with your client terminal platform. It's been a month now showing under maintenance and I can't withdraw. So frustrating

• 
  IndusInd Bank (@MyIndusIndBank) reported 20 minutes ago

  @sarathsarru1 @XM_COM We would like to inform you that as per the service request number 86955390, We have raised wrong chargeback but we have received re-presentment from beneficiary bank stating customer is not contactable for debit authorization. Please note that the reversal is on a (1/2)

• 
  Lalit Soni (@httpslalit) reported 21 minutes ago

  @Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 23 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Atul (@Atulmishra7888) reported 24 minutes ago

  Its been 20 days no concrete response by @XM_COM pls help

• 
  • સંકેત • (@1amsnkt) reported 31 minutes ago

  Facing a withdrawal issue on my trading account that remains unresolved. We have already submitted emails regarding this matter, but there has been no solution so far. Kindly look into this urgently and resolve the issue at the earliest. Immediate attention is required. @XM_COM

• 
  Kamran (@kimz00071) reported 32 minutes ago

  @XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm

• 
  Myahsoon (@myahsoon) reported 34 minutes ago

  @XM_COM @XaviRC8 Does anyone know the li{nk to the article about MEV Bot that will help me make money?)_'

• 
  Gezana Meshack Sithole (@GezanaMeshack) reported 35 minutes ago

  @XM_COM Xhose falls down in Phomolong Thembisa today.

• 
  Suhag (@Suhag50607117) reported 35 minutes ago

  Withdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM

• 
  Tailer Brusker (@TBrusker) reported 40 minutes ago

  @XM_COM 💫Pollux Protocol First Launch on Arbitrum Network #bullish #ambitrum #eth

• 
  adam.eth (@AdamEth_) reported 41 minutes ago

  To deposit on @XM_COM very fast to withdraw one week now story upon story now their support doesn’t even reply to my mail very bad broker

• 
  Virat Kohli 🥇 (@appu7209) reported 43 minutes ago

  @XM_COM If money doesn't recived within 7 days I'm going to complaint on @XM_COM and those two guys who received the money via UPI.

• 
  Hamada Ali (@a98034549) reported 44 minutes ago

  @XM_COM @XaviRC8 Where can I) find the link to the MEV Bot article that _will help me make money?,,?

• 
  SHIVENDER SINGH (@shivender01) reported 45 minutes ago

  @XM_COM Worst service! It's been over 1 week since I deposited funds, and the amount is still not showing in my real trading account. Multiple follow-ups, no proper resolution, no accountability. Holding customer funds for this long is unacceptable. Resolve this immediately! #XM

• 
  Hakan Diler (@h_dilerofficial) reported 48 minutes ago

  @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

• 
  Rahul (@Rahul61197856) reported 49 minutes ago

  @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

• 
  Sharma R. (@Rishisharma_19) reported 52 minutes ago

  @XM_COM My fund deposit is over 2 week I am still waiting for my money and solution

• 
  Kamran (@kimz00071) reported 53 minutes ago

  @XM_COM Pathetic support

• 
  Davi Fitarone (@davi_fitarone) reported 54 minutes ago

  @prinzyhenry @XM_COM @therock2060 Could someone link me to that defi money glitch method people have been using to generate profits?????? Just read about it but cannot fi;nd the tutorial??????!;[: "

• 
  Huncho05 (@Huncho051) reported 55 minutes ago

  @XM_COM **** you XM wtf