XM status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Login (44%)
- Website (33%)
- Trading platform (11%)
- Deposits (11%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Trading platform | 8 days ago |
 Ashbourne
|
Login | 1 month ago |
 Çankaya
|
Login | 2 months ago |
|
Chennai
|
Login | 2 months ago |
|
Bengaluru
|
Website | 2 months ago |
 Shah Alam
|
Login | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
-
diwanshu saini (@SainiDiwan88201) reported@XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. Please credit the funds ASAP. Account ID: 420157159 #XM #XMBroker
-
Atul (@Atulmishra7888) reportedIts been 20 days no concrete response by @XM_COM pls help
-
Manish Sharma (@msrai629) reportedPlease help me, there was no response from the 48 hours since the complaint has been reported. I didn't received my money in my XM trading account yet. Kindly check the case number L757P2. And I'm surprised that no response more than 48 hours on email or portal. @XM_COM
-
diwanshu saini (@SainiDiwan88201) reported@XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. This delay is causing a loss of trust. Account ID: 420157159 #XM #XMBroker
-
Hamada Ali (@a98034549) reported@XM_COM @XaviRC8 Where can I) find the link to the MEV Bot article that _will help me make money?,,?
-
Deepanshu saini (@ManishaSin23870) reportedDear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM
-
Tumelo (@ClarenceKeys2) reported@XM_COM please fix the error
-
Rathore (@SamarRathore9) reported@XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.
-
R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM @VivekMahet42864 Worst ever broker. Deposit never show in trading account. Dont use it
-
nick paez (@nick_paez) reported@donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--
-
Ankit Gupta (@AnkitGupta280) reportedHi @XM_COM Can you help me with a withdrawal request that has not been processed for more than 3 weeks. RequestID: ID45OC
-
Rathore (@SamarRathore9) reported@XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.
-
Virat Kohli 🥇 (@appu7209) reported@XM_COM If money doesn't recived within 7 days I'm going to complaint on @XM_COM and those two guys who received the money via UPI.
-
BRIAN OBINGA (@OBINGABRIAN) reported@XM_COM It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is
-
Eva Suraya Shokri (@e_suraya) reported@IamFarhangul @XM_COM It's unacceptable that this Uniswap explo)it is not being addressed. It's a major issue that needs to be addressed ASAP. the link is on my TL [- I retweete?d it!],
-
Gillangragil (@gillang_ragil) reported@XM_COM @Sunarto47934367 Could someone link me to that defi money glitch method people have been using to generate profits??????( Just read about it but cannot find the tutorial??????!,.; '
-
Sumit Rajput (@Rajput_1585) reported@XMGlobal @XM_COM My deposit made on 15 July is still not credited. I've shared my bank statement & payment proof, opened a support ticket and filed a formal complaint, Despite this, I continue to receive only template responses without any timeline or resolution.
-
LookinThefuture (@Crypto_panda567) reported@XM_COM That's for your support
-
Kamran (@kimz00071) reported@XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.
-
Gezana Meshack Sithole (@GezanaMeshack) reported@XM_COM Xhose falls down in Phomolong Thembisa today.
-
IndusInd Bank (@MyIndusIndBank) reported@sarathsarru1 @XM_COM We would like to inform you that as per the service request number 86955390, We have raised wrong chargeback but we have received re-presentment from beneficiary bank stating customer is not contactable for debit authorization. Please note that the reversal is on a (1/2)
-
Davi Fitarone (@davi_fitarone) reported@prinzyhenry @XM_COM @therock2060 Could someone link me to that defi money glitch method people have been using to generate profits?????? Just read about it but cannot fi;nd the tutorial??????!;[: "
-
yunus (@Hayri1903angara) reportedHello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me ,,.,
-
Mni (@manni0789) reported@XM_COM I made a ₹8000 deposit today morning via UPI, but it still hasn’t been credited to my trading account. I already raised a support ticket bt haven’t received a resolution yet. Ticket ID: W2OS3H Please check the UPI deposit status and resolve this issue as soon as possible
-
Joseph whyte (@joseph_whyt3) reported@XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this
-
Suryansh Parihar 💫 (@SuryanshPariha7) reported@XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker
-
aware zone (@ZoneAware) reported@XM_COM @jagograhakjago #XM @XM_COM Please look into this matter customer care is still asking me to wait and did not mention any time frame please let me know what information you guys required I cannot share this here in public please DM me and resolve this issue.
-
Centro Ensino (@centroensinopb) reported@XM_COM @kajiulim Huh? Where's info about that defi free money glitch peop[le are using???}??)(: "
-
Spectacular (@Im_Spectacularr) reported@XM_COM dam had an issue with my account and ur agent Felipe closed chat on me **** broker and **** policys dont trade with this scam broker they trapped my money and havent given it back and make every excuse
-
Gyyani (@jay_puwar) reported@XM_COM Not provideding deposit on time my deposit missing since 20th April not getting any help