XM status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Trading platform (41%)
- Website (31%)
- Login (20%)
- Withdrawals (4%)
- Deposits (3%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Website | 2 days ago |
 Davao
|
Login | 3 days ago |
|
Bulandshahr
|
Login | 8 days ago |
|
Ahmedabad
|
Login | 9 days ago |
|
Noida
|
Trading platform | 9 days ago |
|
Mumbai
|
Login | 19 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon C. Swarts (@BrandonCSwarts) reported@XM_COM Why do you guys spend lots of money on advertising when it can be used on honesty. You won't need to spend millions on advertising if you stop cheating traders who use your platform. Nobody is happy with you unilaterally closing down accounts blocking traders from their funds.
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Mbuyiselo Valashiya (@strusbop) reported@XM_COM Waste of time. More conditions than you are allowed a number of trades in a day. My EA placed and closed 24 orders in one day and they started whining about server usage and threatened to temporarily suspend my account....
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Cryptoinfowatch (@Cryptoinfowatc1) reported@XM_COM @XM_COM do you support copy trading?
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88 Newe*^! (@erwanf2b) reported@juanVIII @XM_COM @AOC Nevermind they disabled gme too... WTF???
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Popo (@pozisagobeni) reported@XM_COM I will never refer anyone to XM because of your poor customer service, tried so many platforms to be assisted as I couldn’t withdraw my funds but no one assisted me till today 🥵😡😡😡😡😡😡😡😡
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m7md (@m7md08384964) reported@XM_COM Hello ..im from Saudi Arabia and i have a real account but i have a problem ..its that i cant but money in my bank account at all I tried so many times..i need help pls tell me what can I do to but money in my bank account i have visa and MasterCard both ..
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ABDUL (@sir_mprst) reportedDear @XM_COM how can i get my mt5 login details?
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Mbuyiselo Valashiya (@strusbop) reported@XM_COM Frauds! A couple of my EA client's accounts were blocked from using their $30 bonus just because the used the same trading robot I sold them. They were left no room to explain and I couldn't help them.
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Maria José Morr (@Majomorr) reported@XM_COM please whats young once with the bug??? We are losing time and money. Please do something. #brokerxm
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Cash, the Larney (@xnly_Cash) reported@XM_COM Anyone want to start trading ?? I have a solution for you. Legit
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IndianFoodLover (@Chinu49255456) reported@Manisha3005 @XM_COM @pmcguirefinance Oil prices down...Good for India...Good for OMC...BPCL and HPCL... 45$ Good for ONGC too.. Iran going to produce more oil...
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⚡️tez (@cybrtrck) reported@AdeebBustani @XM_COM Oo damn. It’s now fine though
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E. Odjugo (@eodjugo1) reported@iamblacktom @ibiboataisi24 @XM_COM Fxtm has very bad spread that often invalidates analysis.
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ØⱠĐ₥Ø₦ɆɎ₵ØⱠⱠɆ₵₮ØⱤ#ĐłɆ₵ØⱤØ₦₳ĐłɆ (@airildanial_) reported@XM_COM Shut the ****** bij, wtf stop appear in my feed!!
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R6 🤢 (@DylanSelleck) reported@Jerey_leonidas @XM_COM oh okay i had this same issue as another broker i have a demo account was still open but my micro account was frozen
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Nhlanhla (@DA_Trotter) reported@XM_COM Trying to download the app on my macbook and its not compatible, needs to be updated.. HELP!!!!
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Garreth Benton (@GarrethBenton) reported@cybrtrck @XM_COM Love the customer service attitude there
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mikey (@mikey_pablo1) reported@XM_COM is more customer and user friendly than @AvaTrade
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Syed Zubair Hasan (@szubairhasan) reported@XM_COM Worst customer service .... doing fake trading to wipeout the accounts of small investors
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Hugo Fortis Sanchez (@HugoFortis) reported@XM_COM Do you have a problem trading Stocks? I can't trade
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Robert Ching (@mfanafuthishaba) reported@XM_COM I have been doing withdrawals straight to my bank account, now when I try to withdraw you reject my withdrawal request. What kind of nonsense is that? I don't want to withdraw via Bitcoin, I want to withdraw straight to my bank account. Sort your issues.
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Dru Mahape (@dru_mahape) reported@Samke023Sammy @XM_COM I'm straggling to login on mt4 or mt5, how did you manage?
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Day Trader Ron (@Ronald_S77) reported@XM_COM Stocks cfd trading is having issues, no quotes available..
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Thato (@MizzThatoTee) reported@MrAI314816 @XM_COM No it's not. The issue is with you. All indices are the same on ALL trading platforms... spreads might be slightly different. Otherwise it's the same ... don't blame the platform ... practice mfana ka 👌🏾🤞🏾👍🏾👍🏾
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stanley (@stanleycelesti2) reported@XM_COM I keep having issues with my identity approval and that made me to loose hope back then. I hope this time around that am confident of restarting, that it'll be smooth on me
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Kalu Pipscobar (@kwillix6) reported@XM_COM Do you support "boom and crash" and volatility indexes?
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creatividadconpatas (@yoquieroseryo) reported@XM_COM Yea wtf xm stock trading appear unavailabe, if i lose my inversion for this move what will happen
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R6 🤢 (@DylanSelleck) reported@Jerey_leonidas @XM_COM are you still having this issue?
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Ezekiel Gbenga (@EzekielGbenga5) reported@XM_COM I learned, that even south Africa, dstv is pay as you use, why dstv is treating us as we are not paying for the service
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YoungBlackMaster (@cooliciuos) reported@XM_COM I need some one to help me trade i have an account but not funded