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XM status: trading issues and outage reports

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Full Outage Map

XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

  • 46% Login (46%)
  • 33% Website (33%)
  • 8% Withdrawals (8%)
  • 8% Trading platform (8%)
  • 4% Deposits (4%)

Live Outage Map

The most recent XM outage reports came from the following cities:

CityProblem TypeReport Time
Çankaya Login 12 days ago
Chennai Login 13 days ago
Bengaluru Website 20 days ago
Shah Alam Login 1 month ago
Frankenthal Website 1 month ago
Morādābād Deposits 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • phenomenalnesh
    phenomenal (@phenomenalnesh) reported

    @XM_COM I've tried contacting customer support but no replies

  • TRegallardo
    Bank$y (@TRegallardo) reported

    @XM_COM We are not destined to be broken forever

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm

  • rkay_786
    Raj Kumar Bhardwaj (@rkay_786) reported

    my trading account is 84203907, give me my withdrawal live chat support already banned me @XM_COM

  • eadglory
    WarofGlory (@eadglory) reported

    @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . I want my money back

  • 1amsnkt
    • સંકેત • (@1amsnkt) reported

    Facing a withdrawal issue on my trading account that remains unresolved. We have already submitted emails regarding this matter, but there has been no solution so far. Kindly look into this urgently and resolve the issue at the earliest. Immediate attention is required. @XM_COM

  • SamarRathore9
    Rathore (@SamarRathore9) reported

    @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

  • umerjutt220
    Jeremy Deandre (@umerjutt220) reported

    @Bluemarlin___ @XM_COM Where can I find the link t(o the MEV Bot article that will help me make money?{']

  • Dr_Scar_Face
    R S Veikhepunii Richard (@Dr_Scar_Face) reported

    @XM_COM @VivekMahet42864 Worst ever broker. Deposit never show in trading account. Dont use it

  • httpslalit
    Lalit Soni (@httpslalit) reported

    @1amsnkt @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.

  • GezanaMeshack
    Gezana Meshack Sithole (@GezanaMeshack) reported

    @XM_COM Xhose falls down in Phomolong Thembisa today.

  • ViralKo41259885
    Viral vk (@ViralKo41259885) reported

    @Mursad999 @XM_COM Stop crying bc.. you use illegal unregistered forex platforms. No one can help you

  • gautam_khokhar
    Gautam Khokar 🔆 (@gautam_khokhar) reported

    @XM_COM Its been 2 months im constantly uploading different proofs of my payment. All the proofs that can be possible I uploaded. Still customer support is not replying. Its very stressful and anxious for me. If you want to keep the money then directly say please. Be clear.

  • JaronLucero
    Jaron Lucero (@JaronLucero) reported

    @DaxMorse @rubabdilawer @XM_COM This is wildddd wtf

  • Huncho051
    Huncho05 (@Huncho051) reported

    @XM_COM **** you XM wtf

  • eadglory
    WarofGlory (@eadglory) reported

    @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now.

  • skyrexa
    skyrexa (@skyrexa) reported

    @XM_COM hello, whoever saw this, I apologize in advance, I beg for your help, my parents are in financial trouble, so they can't pay the tuition fee of 100$, it's a very large fee, please help us If I have money, I will replace it, Thank you this is my account number 200201004557536

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm

  • TrentSetterGT
    Theo Lamola (@TrentSetterGT) reported

    @XM_COM Damn it, Throne Miller Tune and half

  • sachinbstwd
    Super_Sachin (@sachinbstwd) reported

    @XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.

  • Rtk_fx
    RTK (@Rtk_fx) reported

    @Mursad999 @XM_COM Waah direct inr sa forex trading bsdk complaint bhi ni kar payenga all you investing is into illegal rbi high alert platform kiske pass jaega roke bhi always use crypto aj tho credit he ni hua kal sidha bank frezee for dealing in unauthorised services thoda dimak aur research kar

  • tradewithaamir
    Aamir Fx Pro Trader (@tradewithaamir) reported

    @XM_COM Xm loacal bank withdrawal is a very slow Xm service is not good for deposit and withdrawal Not trusted broker..

  • user_m0m
    MR.X (@user_m0m) reported

    @XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it

  • OBINGABRIAN
    BRIAN OBINGA (@OBINGABRIAN) reported

    @XM_COM It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

  • MOHAMED94715372
    Mohammed.eth (@MOHAMED94715372) reported

    Yo @XM_COM why do I have to login with Google every single time I open the app? 😭 It keeps saying “enable biometrics to avoid this” but my phone doesn’t have fingerprint setup. There should be another option to stay logged in because this is honestly a headache.

  • manni0789
    Mni (@manni0789) reported

    @being_sadique1 @XM_COM Issue solved?

  • httpslalit
    Lalit Soni (@httpslalit) reported

    @Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.

  • sachinbstwd
    Super_Sachin (@sachinbstwd) reported

    @XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.

  • VivekMahet42864
    Vivek Maheta (@VivekMahet42864) reported

    @XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922

  • SamarRathore9
    Rathore (@SamarRathore9) reported

    @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.