XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (67%)
• Website (25%)
• Deposits (8%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Ashbourne	Login	24 days ago
Çankaya	Login	2 months ago
Chennai	Login	2 months ago
Bengaluru	Website	2 months ago
Shah Alam	Login	2 months ago
Frankenthal	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  msrtrades (@msrtrades) reported 6 minutes ago

  @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

• 
  Rahul (@Rahul61197856) reported 6 minutes ago

  @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

• 
  Atul (@Atulmishra7888) reported 7 minutes ago

  Its been 20 days no concrete response by @XM_COM pls help

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 7 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  William Perrut (@williamperrut) reported 12 minutes ago

  @XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).

• 
  Manu (@manumadhav3625) reported 13 minutes ago

  @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  Gyyani (@jay_puwar) reported 14 minutes ago

  @XM_COM Not provideding deposit on time my deposit missing since 20th April not getting any help

• 
  IndusInd Bank (@MyIndusIndBank) reported 14 minutes ago

  @sarathsarru1 @XM_COM We would like to inform you that as per the service request number 86955390, We have raised wrong chargeback but we have received re-presentment from beneficiary bank stating customer is not contactable for debit authorization. Please note that the reversal is on a (1/2)

• 
  Dhaval Patel (@Dhavalx96) reported 16 minutes ago

  @XM_COM I’m extremely disappointed. My deposit of ₹40,000 has not been credited to my trading account despite raising multiple complaints. This issue remains unresolved with no update from your team. I request an urgent response and immediate action. #XM #CustomerSupport

• 
  Manu (@manumadhav3625) reported 16 minutes ago

  @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  Joseph Sphiwe (@JosephSphiwe7) reported 19 minutes ago

  @XM_COM Can you help me with trading i know nothing about it but I'm interested into it

• 
  John never dm (@SarsacticN) reported 23 minutes ago

  @XM_COM saudi ai is being developed by investors with a saudi background to invest over 500$ billion to support saudi government with the following features of 30 bnb Softcap, cmc & cg fast track, saudi nft marketplace, kyc pinksale, certik audit, low tax 3/3, smart ai for trade & token.

• 
  Suryansh Parihar 💫 (@SuryanshPariha7) reported 23 minutes ago

  @XM_COM @XM_Care I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

• 
  rethabile (@1Rethabile) reported 24 minutes ago

  @XM_COM What's wrong with your client terminal platform. It's been a month now showing under maintenance and I can't withdraw. So frustrating

• 
  Tech Builder (@TechBuilder_ZEN) reported 28 minutes ago

  @XM_COM Customer's capital at risk if you trade in XM. XM is a fraud broker. My Deposit is missing since last 36 days.

• 
  Muhammad Kassim Abdullahi (@m_kmaina) reported 28 minutes ago

  @XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200

• 
  Dr. Bhavesh Thacker (@drprofits_in) reported 30 minutes ago

  @XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!

• 
  Lalit Soni (@httpslalit) reported 32 minutes ago

  @Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.

• 
  diwanshu saini (@SainiDiwan88201) reported 38 minutes ago

  @XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. This delay is causing a loss of trust. ​Account ID: 420157159 ​#XM #XMBroker

• 
  Md. Yusuf Hasan (@MdYusufHasan13) reported 40 minutes ago

  Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  Suhag (@Suhag50607117) reported 44 minutes ago

  Withdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM

• 
  msrtrades (@msrtrades) reported 47 minutes ago

  @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

• 
  Sumit Rajput (@Rajput_1585) reported 47 minutes ago

  @XMGlobal @XM_COM My deposit made on 15 July is still not credited. I've shared my bank statement & payment proof, opened a support ticket and filed a formal complaint, Despite this, I continue to receive only template responses without any timeline or resolution.

• 
  Md Rofiq (@MdRofiq44231364) reported 50 minutes ago

  @XM_COM Your password system very problem big password writing mistake no mistakes not see. Thanks

• 
  Raj Kumar Bhardwaj (@rkay_786) reported 54 minutes ago

  my trading account is 84203907, give me my withdrawal live chat support already banned me @XM_COM

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 55 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Moon (@Moon66796218) reported 55 minutes ago

  @XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)

• 
  jamie brown (@Jame_Foden) reported 56 minutes ago

  @rkay_786 @XM_COM sorry about the ban… it was the help of LEXTECHZ on Insta who got my account fixed up. you should check him out

• 
  BRIAN OBINGA (@OBINGABRIAN) reported 58 minutes ago

  @XM_COM It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

• 
  Rathore (@SamarRathore9) reported 59 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.