XM status: trading issues and outage reports
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Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Login (45%)
- Website (36%)
- Withdrawals (9%)
- Trading platform (5%)
- Deposits (5%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Çankaya
|
Login | 15 days ago |
 Chennai
|
Login | 16 days ago |
|
Bengaluru
|
Website | 23 days ago |
 Shah Alam
|
Login | 1 month ago |
 Frankenthal
|
Website | 1 month ago |
|
Morādābād
|
Deposits | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Tumelo (@ClarenceKeys2) reported@XM_COM please fix the error
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FxGecko (@FxGecko_Global) reportedFxGecko data shows that @XM_COM currently has 95 customer complaints, of which 36 complaints have been answered and 7 complaints have been resolved. FxGecko reminds you to pay attention to the quality of service and customer reputation of this broker. #forex #trading #investing
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adam.eth (@AdamEth_) reportedTo deposit on @XM_COM very fast to withdraw one week now story upon story now their support doesn’t even reply to my mail very bad broker
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Suhag (@Suhag50607117) reportedWithdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM
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Hamid Sheikh (@iam_hamidsheikh) reportedDon’t use XM Trading app for deposits from your bank account. My money has been stuck for 20+ days and now they are calling it an “investigation matter. After checking Play Store reviews, I found many people facing the same issue. Stay safe and avoid risking your money. @XM_COM
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Mni (@manni0789) reported@XM_COM please resolve my issue
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Madhav Varshney (@MadhavV91194185) reported@XM_COM Ap logo ka withdrawal km 12-13 dino se stuck hai mera koi bhi withdrawal nhi arhe agar profitable traders ke withdrawal rok kr He apka business aage bad rha hai to phir isse wrost broker koi nhi ho sakta I want my withdrawal
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Deepanshu saini (@ManishaSin23870) reportedDear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM
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pradyu (@pradyu3) reported@XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises
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jamie brown (@Jame_Foden) reported@rkay_786 @XM_COM sorry about the ban… it was the help of LEXTECHZ on Insta who got my account fixed up. you should check him out
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Mni (@manni0789) reported@being_sadique1 @XM_COM Issue solved?
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Davi Fitarone (@davi_fitarone) reported@prinzyhenry @XM_COM @therock2060 Could someone link me to that defi money glitch method people have been using to generate profits?????? Just read about it but cannot fi;nd the tutorial??????!;[: "
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Paul zaprada (@PZaprada) reported@XM_COM Are you a receiver or a mandate who can help to receive usdt and monetize to USD and willing to send back through IBAN , in case you are looking for a sender, I have a Usdt deal worth 15 million dollars. WhatsApp me +1(806) 491-3934
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SHIVENDER SINGH (@shivender01) reported@XM_COM what kind of service is this? I deposited ₹10,000 into my XM wallet 72+ hours ago and the amount is still not credited. Sent multiple follow-up emails, yet no proper resolution from your support team. For a first-time user, this experience is absolutely disappointing.
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Super_Sachin (@sachinbstwd) reported@XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.
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Gezana Meshack Sithole (@GezanaMeshack) reported@XM_COM Xhose falls down in Phomolong Thembisa today.
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Rathore (@SamarRathore9) reported@XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.
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Scott.eth (@chucancantik) reported@XM_COM @ChaeMisung Do you know the link to the MEV Bot article that will help me, make lots of money?-,,
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R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM Worst ever broker. Deposit never show in trading account. Dont use it
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Sheikh Razi (@sheikh_razi14) reported@XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..
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Sparsh Kumar (@abhicryptoguy) reported@XM_COM Dear XM Support Team, I am writing to inform you I deposited $250 via cryptocurrency into my XM trading acct, but the amt is not yet reflected in my account balance. • Acct No: 420133152 • Txn ID: 0xdced2c4a1f1c77c750e101b48311236d8d34c76de86baf259ef95a26037da08f
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Wolf Trader7 (@wolf_trader71) reportedStill no solution just wait and. Wait @XM_COM @WikiFX_Eng @forexblog9ja
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Jayesh Ahir (@JayeshA69870928) reported@XM_COM su have such a bad Customer service
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adam.eth (@AdamEth_) reported@XM_COM Xm pay my money !!! I told your support team it’s a medical emergency I need my withdrawal I told them if anyone dies you all would be to blame for it pay my money Xm pay me !!!!!!!!!!!!!!!!!!
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Tumie🍒💰 (@misnt94) reported@XM_COM i want answers honestly, i wont back down until someone explains to me how someone with no technical "know-how" can manipulate the welcome bonus
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Kyro RSA 🇿🇦 (@Cairo_MK) reported@XM_COM i wirhdrew on the 15th and my money hasn't reflected on my account. My bank says the problem is on your side XM, assist.
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LookinThefuture (@Crypto_panda567) reported@XM_COM That's for your support
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Vivek Maheta (@VivekMahet42864) reported@XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922
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Lalit Soni (@httpslalit) reported@1amsnkt @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.
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Jayesh Ahir (@JayeshA69870928) reportedI am regularly treding on xm but since last 1 month i am facing so much problem i deposit in my treding account but @XM_COM can't credited it in my account of refund it