XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (50%)
• Website (25%)
• Trading platform (13%)
• Deposits (13%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Trading platform	11 days ago
Ashbourne	Login	1 month ago
Çankaya	Login	2 months ago
Chennai	Login	2 months ago
Bengaluru	Website	2 months ago
Shah Alam	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suhag (@Suhag50607117) reported 56 seconds ago

  Withdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM

• 
  Madhav Varshney (@MadhavV91194185) reported 5 minutes ago

  @XM_COM Ap logo ka withdrawal km 12-13 dino se stuck hai mera koi bhi withdrawal nhi arhe agar profitable traders ke withdrawal rok kr He apka business aage bad rha hai to phir isse wrost broker koi nhi ho sakta I want my withdrawal

• 
  SEFUTHI SEFUTHI (@Ezaeasefuthi) reported 10 minutes ago

  Your support email are disgusting auto-generated responses! @XM_COM

• 
  Raj Kumar Bhardwaj (@rkay_786) reported 11 minutes ago

  @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

• 
  Suryansh Parihar 💫 (@SuryanshPariha7) reported 13 minutes ago

  @XM_COM @XM_Care I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

• 
  diwanshu saini (@SainiDiwan88201) reported 14 minutes ago

  @XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. Please credit the funds ASAP. Account ID: 420157159 #XM #XMBroker

• 
  Manu (@manumadhav3625) reported 15 minutes ago

  🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  msrtrades (@msrtrades) reported 17 minutes ago

  @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

• 
  Hauwa Aminu (@Hauweesparkles) reported 18 minutes ago

  @_Demetiri @XM_COM Do- y]ou know the link to the MEV Bot article that will help me{ make lots of money?'[]

• 
  IndusInd Bank (@MyIndusIndBank) reported 19 minutes ago

  @sarathsarru1 @XM_COM Dear Customer, We have responded to your complaint via email under reference number 86955390. If you are not satisfied with the resolution provided, we request you to kindly reply to the same email thread so that we can assist you further.

• 
  Dr. Bhavesh Thacker (@drprofits_in) reported 19 minutes ago

  @XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!

• 
  Rathore (@SamarRathore9) reported 20 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Chirag Chaudhary (@ichirag77) reported 20 minutes ago

  @XM_COM Writing It's been over 68 hours since I reported my deposit issue and submitted all the required proof. I'm still getting the same reply: "The investigation is ongoing." Is my money safe? I want a clear update and an immediate resolution. #DepositIssue #CustomerSupport

• 
  Piyush Bawalia (@BawaliaPiyush) reported 20 minutes ago

  @XM_COM You guy's are executing stop-loss twice and deducting extra usdt in every trade scamming usdt of customers. No proper customer support no solution of any problem.

• 
  yunus (@Hayri1903angara) reported 21 minutes ago

  Hello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me

• 
  WarofGlory (@eadglory) reported 23 minutes ago

  @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . How do I get my credited

• 
  Jayesh Ahir (@JayeshA69870928) reported 26 minutes ago

  @XM_COM su have such a bad Customer service

• 
  MR.X (@user_m0m) reported 34 minutes ago

  @XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it

• 
  Moon (@Moon66796218) reported 34 minutes ago

  @XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)

• 
  Aziz Hussain (@AzizHussai20038) reported 34 minutes ago

  @XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration

• 
  Colleen Maricela (@reallylove527) reported 41 minutes ago

  @XM_COM @DumoGade Show me th:e link to the MEV Bot art.icle that can help me make l.ots of money?()]

• 
  Kamran (@kimz00071) reported 42 minutes ago

  @XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.

• 
  William Perrut (@williamperrut) reported 44 minutes ago

  @XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).

• 
  amit (@krishnaretail) reported 47 minutes ago

  @jimmynitroboy @CINDYDEGOUGES @XM_COM Why is this Uniswap exploit not bein.g brought to light? It's a serious issue that needs to be addre,ssed. Check out my TL for the link, I RTd]:

• 
  IndusInd Bank (@MyIndusIndBank) reported 48 minutes ago

  @sarathsarru1 @XM_COM We have responded to your complaint via email under reference number 86955390. We kindly request you to check your registered email inbox for detailed information regarding the resolution of your concern.

• 
  Eva Suraya Shokri (@e_suraya) reported 50 minutes ago

  @IamFarhangul @XM_COM It's unacceptable that this Uniswap explo)it is not being addressed. It's a major issue that needs to be addressed ASAP. the link is on my TL [- I retweete?d it!],

• 
  SHIVENDER SINGH (@shivender01) reported 52 minutes ago

  @XM_COM Worst service! It's been over 1 week since I deposited funds, and the amount is still not showing in my real trading account. Multiple follow-ups, no proper resolution, no accountability. Holding customer funds for this long is unacceptable. Resolve this immediately! #XM

• 
  pradyu (@pradyu3) reported 55 minutes ago

  @XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises

• 
  Avanish Mishra (@avanish911342) reported 55 minutes ago

  “@XM_COM It’s been over a month and my refund is still not processed. Very disappointing support. Trading Account: 321817455. Resolve ASAP or I’ll escalate this.”

• 
  diwanshu saini (@SainiDiwan88201) reported 60 minutes ago

  @XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. This delay is causing a loss of trust. ​Account ID: 420157159 ​#XM #XMBroker