XM status: trading issues and outage reports
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Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Login (45%)
- Website (35%)
- Withdrawals (10%)
- Trading platform (5%)
- Deposits (5%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashbourne
|
Login | 7 days ago |
 Çankaya
|
Login | 1 month ago |
 Chennai
|
Login | 1 month ago |
|
Bengaluru
|
Website | 1 month ago |
 Shah Alam
|
Login | 2 months ago |
 Frankenthal
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Mni (@manni0789) reported@XM_COM I made a ₹8000 deposit today morning via UPI, but it still hasn’t been credited to my trading account. I already raised a support ticket bt haven’t received a resolution yet. Ticket ID: W2OS3H Please check the UPI deposit status and resolve this issue as soon as possible
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Jeremy Deandre (@umerjutt220) reported@Bluemarlin___ @XM_COM Where can I find the link t(o the MEV Bot article that will help me make money?{']
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Raj Kumar Bhardwaj (@rkay_786) reportedmy trading account is 84203907, give me my withdrawal live chat support already banned me @XM_COM
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Scott.eth (@chucancantik) reported@XM_COM @ChaeMisung Do you know the link to the MEV Bot article that will help me, make lots of money?-,,
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Kamran (@kimz00071) reported@XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm
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WhoIZLIkeGOD? (@IFritti) reported@XM_COM it has been more than 24 hours and now approaching 2 days and my withdrawal request is still pending? various emails to your customer support and they keep forwarding me from one department to another ... where is my money?
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Joseph Sphiwe (@JosephSphiwe7) reported@XM_COM Can you help me with trading please i know nothing about it but I'm interested into it
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aware zone (@ZoneAware) reported@XM_COM @jagograhakjago #XM @XM_COM Please look into this matter customer care is still asking me to wait and did not mention any time frame please let me know what information you guys required I cannot share this here in public please DM me and resolve this issue.
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Dhaval Patel (@Dhavalx96) reported@XM_COM I’m extremely disappointed. My deposit of ₹40,000 has not been credited to my trading account despite raising multiple complaints. This issue remains unresolved with no update from your team. I request an urgent response and immediate action. #XM #CustomerSupport
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Paul zaprada (@PZaprada) reported@XM_COM Are you a receiver or a mandate who can help to receive usdt and monetize to USD and willing to send back through IBAN , in case you are looking for a sender, I have a Usdt deal worth 15 million dollars. WhatsApp me +1(806) 491-3934
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Avanish Mishra (@avanish911342) reported“@XM_COM It’s been over a month and my refund is still not processed. Very disappointing support. Trading Account: 321817455. Resolve ASAP or I’ll escalate this.”
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Vasu Lohiya (@lohiyavasu) reported@XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app
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rethabile (@1Rethabile) reported@XM_COM What's wrong with your client terminal platform. It's been a month now showing under maintenance and I can't withdraw. So frustrating
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Rathore (@SamarRathore9) reported@XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.
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Suhag (@Suhag50607117) reportedWithdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM
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yunus (@Hayri1903angara) reportedHello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me,,,,
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Dr. Bhavesh Thacker (@drprofits_in) reported@XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!
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Suryansh Parihar 💫 (@SuryanshPariha7) reported@XM_COM @XM_Care I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker
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John Ngatia (@NgatiaMJohn) reported@XM_COM Dear XM...I have been actively trading on my Ultra Low Standard account. Due to temporary financial constraints, I currently lack sufficient funds. Could you please advise on any available deposit bonuses, loyalty rewards, or other options to support continuing my trading?
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edward christian m Poblete (@PobleteEdward) reportedHey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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LookinThefuture (@Crypto_panda567) reported@XM_COM That's for your support
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Super_Sachin (@sachinbstwd) reported@XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.
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Jayesh Ahir (@JayeshA69870928) reported@XM_COM su have such a bad Customer service
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Hakan Diler (@h_dilerofficial) reported@TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.
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Raj Kumar Bhardwaj (@rkay_786) reported@XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me
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Wolf Trader7 (@wolf_trader71) reportedStill no solution just wait and. Wait @XM_COM @WikiFX_Eng @forexblog9ja
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Deepanshu saini (@ManishaSin23870) reportedDear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM
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Spectacular (@Im_Spectacularr) reported@XM_COM dam had an issue with my account and ur agent Felipe closed chat on me **** broker and **** policys dont trade with this scam broker they trapped my money and havent given it back and make every excuse
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yunus (@Hayri1903angara) reportedHello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me ,,.,
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Mni (@manni0789) reported@XM_COM please resolve my issue