XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Trading platform (38%)
• Website (33%)
• Login (21%)
• Withdrawals (7%)
• Deposits (2%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Jewar	Website	3 days ago
Chhindwāra	Website	8 days ago
Greater Noida	Website	9 days ago
Zapopan	Trading platform	10 days ago
Tokyo	Login	12 days ago
Brampton	Website	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bank$y (@TRegallardo) reported 2 minutes ago

  @XM_COM We are not destined to be broken forever

• 
  GingerBreadSketchy (@SketchyBread) reported 4 minutes ago

  @XM_COM Bad broker

• 
  Vivek Maheta (@VivekMahet42864) reported 6 minutes ago

  @XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922

• 
  Aziz Hussain (@AzizHussai20038) reported 8 minutes ago

  @XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration

• 
  Sẞ ẞS (@MrSAiD8900) reported 9 minutes ago

  @XM_COM Please donate, because I defrauded someone and took all my money, he took 75 dollars from me. This is my bnb wallet 0xe2C4Cc1DFD142548a1eE8E5308E3E6E71cd4D27e Please help me 😭😭😭😭

• 
  AgathaSun (@Agatha_Sun_) reported 13 minutes ago

  @Antonio04575217 @XM_COM I very much agree with your point of view, just to illustrate the good side, and not to explain the bad side.

• 
  Sparsh Kumar (@abhicryptoguy) reported 16 minutes ago

  @XM_COM Dear XM Support Team, I am writing to inform you I deposited $250 via cryptocurrency into my XM trading acct, but the amt is not yet reflected in my account balance. • Acct No: 420133152 • Txn ID: 0xdced2c4a1f1c77c750e101b48311236d8d34c76de86baf259ef95a26037da08f

• 
  Ernesto #AshArmy🇷🇼 (@Ernesto_bcz) reported 17 minutes ago

  @XM_COM Depositing is not working 🙄🙄

• 
  Tech Builder (@TechBuilder_ZEN) reported 20 minutes ago

  @XM_COM Fraud broker. Taken my Deposit money and no trace since last 36 days. Not responding, forget about resolving the issue. @ahmedxm01

• 
  Vasu Lohiya (@lohiyavasu) reported 24 minutes ago

  @XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app

• 
  Tailer Brusker (@TBrusker) reported 30 minutes ago

  @XM_COM 💫Pollux Protocol First Launch on Arbitrum Network #bullish #ambitrum #eth

• 
  Jayesh Ahir (@JayeshA69870928) reported 30 minutes ago

  I am sending so much mail and lice chat with @XM_COM agents they always give me auto generated msg and can't help me so i tell to all treder to can't trust on @XM_COM they don't believe in customer satisfaction they just believe in money

• 
  Jason almerino (@jasonalmerino) reported 31 minutes ago

  @XM_COM Guys please support #kogel

• 
  Hauwa Aminu (@Hauweesparkles) reported 32 minutes ago

  @_Demetiri @XM_COM Do- y]ou know the link to the MEV Bot article that will help me{ make lots of money?'[]

• 
  obiDIENT personified (@KelvinUzomah) reported 36 minutes ago

  @XM_COM Please recommend the best Blockchain technology training center, I want to find solution to by pass insufficient liquidity protocol to sell any crypto currency either via Ethereum, polygon and Bep20.

• 
  Rahul (@Rahul61197856) reported 38 minutes ago

  @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 39 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Manu (@manumadhav3625) reported 42 minutes ago

  @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  Amol Kotangale (@mastmalang03) reported 44 minutes ago

  @XM_COM such a worst platform i ever seen its bing a 48hr but my deposite amount not credited in my xm account i was done through upi transaction.. I contact your support but its worthless i alredy provide UTR no, Reciver upi id , date off transaction, ss of phone pay app

• 
  Vitinho GamerTururu (@gamertururu) reported 44 minutes ago

  @XM_COM Blox fruit please help me i got banned without using anything i never used or anything please unban my account the name is NarutoKum23

• 
  Tumelo (@ClarenceKeys2) reported 50 minutes ago

  @XM_COM please fix the error

• 
  Tumie🍒💰 (@misnt94) reported 51 minutes ago

  @XM_COM i want answers honestly, i wont back down until someone explains to me how someone with no technical "know-how" can manipulate the welcome bonus

• 
  Tech Builder (@TechBuilder_ZEN) reported 51 minutes ago

  @XM_COM Customer's capital at risk if you trade in XM. XM is a fraud broker. My Deposit is missing since last 36 days.

• 
  FxGecko (@FxGecko_Global) reported 51 minutes ago

  FxGecko data shows that @XM_COM currently has 95 customer complaints, of which 36 complaints have been answered and 7 complaints have been resolved. FxGecko reminds you to pay attention to the quality of service and customer reputation of this broker. #forex #trading #investing

• 
  aware zone (@ZoneAware) reported 52 minutes ago

  @XM_COM @jagograhakjago #XM @XM_COM Please look into this matter customer care is still asking me to wait and did not mention any time frame please let me know what information you guys required I cannot share this here in public please DM me and resolve this issue.

• 
  Sheikh Razi (@sheikh_razi14) reported 52 minutes ago

  @XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..

• 
  KitonVTuber🇬🇧🇿🇦 (Pre-Debut) (@KitonMc) reported 52 minutes ago

  @XM_COM That right there is a **** car not worth the trouble

• 
  Manu (@manumadhav3625) reported 54 minutes ago

  @XM_COM This is unacceptable. I withdrew $111.18 on Mar 11, 2026 to an incorrect Axis Bank account (1 digit error) — yet status shows PROCESSED. It’s been 2+ weeks and I’m still getting only “under investigation” replies. Was the money credited or not?

• 
  PeeKay (@Kevinpmlote) reported 54 minutes ago

  @XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money

• 
  Nsindiso Dube (@DubwNsindiso) reported 55 minutes ago

  @XM_COM The way Mam Dudu Myeni supports Pres Zuma is commendable, some wives don't even support their husband's like that