XM status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Login (60%)
- Website (21%)
- Trading platform (10%)
- Withdrawals (8%)
- Deposits (2%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Allahābād
|
Website | 10 days ago |
|
Kolkata
|
Trading platform | 16 days ago |
|
Nagpur
|
Login | 16 days ago |
|
Patna
|
Login | 16 days ago |
|
Lucknow
|
Trading platform | 16 days ago |
|
Chhindwāra
|
Login | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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diwanshu saini (@SainiDiwan88201) reported@XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. This delay is causing a loss of trust. Account ID: 420157159 #XM #XMBroker
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Wolf Trader7 (@wolf_trader71) reported🚨Warning – @XM_COM I deposited on 12 June but it still hasn't been credited to my trading account as of today. I contacted support multiple times and all I got were generic copy-paste replies that didn't solve anything. @WikiFX_Eng
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Rathore (@SamarRathore9) reported@XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.
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Avanish Mishra (@avanish911342) reported“@XM_COM It’s been over a month and my refund is still not processed. Very disappointing support. Trading Account: 321817455. Resolve ASAP or I’ll escalate this.”
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Colleen Maricela (@reallylove527) reported@XM_COM @DumoGade Show me th:e link to the MEV Bot art.icle that can help me make l.ots of money?()]
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Vasu Lohiya (@lohiyavasu) reported@XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app
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yunus (@Hayri1903angara) reportedHello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me ,,.,
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nick paez (@nick_paez) reported@donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--
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WhoIZLIkeGOD? (@IFritti) reported@XM_COM it has been more than 24 hours and now approaching 2 days and my withdrawal request is still pending? various emails to your customer support and they keep forwarding me from one department to another ... where is my money?
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FxGecko (@FxGecko_Global) reportedFxGecko has sent the complaint to XM for a solution. FxGecko data shows that @XM_COM has 98 customer complaints so far, mostly about XM's severe slippage, causing loss of customer funds and other problems. Among them 37 complaints have been answered and 7 have been resolved.#fx
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Huncho05 (@Huncho051) reported@XM_COM **** you XM wtf
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Lalit Soni (@httpslalit) reported@Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.
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KmanMCFC (@mcfc_kman) reported@NtokozoEds @XM_COM new trading that will make you some money join before it crash dm me for more information
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KmanMCFC (@mcfc_kman) reported@XM_COM new trading called Alcotech join before it crash dm me for more information
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Dhaval Patel (@Dhavalx96) reported@XM_COM I’m extremely disappointed. My deposit of ₹40,000 has not been credited to my trading account despite raising multiple complaints. This issue remains unresolved with no update from your team. I request an urgent response and immediate action. #XM #CustomerSupport
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yunus (@Hayri1903angara) reportedHello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me.
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adam.eth (@AdamEth_) reportedHelp me spam @XM_COM
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Joseph whyte (@joseph_whyt3) reported@XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this
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Tailer Brusker (@TBrusker) reported@XM_COM 💫Pollux Protocol First Launch on Arbitrum Network #bullish #ambitrum #eth
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Jeremy Deandre (@umerjutt220) reported@Bluemarlin___ @XM_COM Where can I find the link t(o the MEV Bot article that will help me make money?{']
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Moon (@Moon66796218) reported@XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)
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Centro Ensino (@centroensinopb) reported@XM_COM @kajiulim Huh? Where's info about that defi free money glitch peop[le are using???}??)(: "
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Suryansh Parihar 💫 (@SuryanshPariha7) reported@XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker
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Manu (@manumadhav3625) reported@XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?
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Davi Fitarone (@davi_fitarone) reported@prinzyhenry @XM_COM @therock2060 Could someone link me to that defi money glitch method people have been using to generate profits?????? Just read about it but cannot fi;nd the tutorial??????!;[: "
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yunus (@Hayri1903angara) reported@XM_COM Hello @XM_Global, I need your urgent assistance regarding a manual review for my withdrawal request (Account ID: 92002139). It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my
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Aziz Hussain (@AzizHussai20038) reported@XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration
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Scott.eth (@chucancantik) reported@XM_COM @ChaeMisung Do you know the link to the MEV Bot article that will help me, make lots of money?-,,
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adam.eth (@AdamEth_) reported@XM_COM Xm pay my money !!! I told your support team it’s a medical emergency I need my withdrawal I told them if anyone dies you all would be to blame for it pay my money Xm pay me !!!!!!!!!!!!!!!!!!
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adam.eth (@AdamEth_) reportedTo deposit on @XM_COM very fast to withdraw one week now story upon story now their support doesn’t even reply to my mail very bad broker