XM status: trading issues and outage reports
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If you are having issues, please submit a report below.
Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Login (62%)
- Website (31%)
- Deposits (8%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashbourne
|
Login | 23 days ago |
 Çankaya
|
Login | 2 months ago |
 Chennai
|
Login | 2 months ago |
|
Bengaluru
|
Website | 2 months ago |
 Shah Alam
|
Login | 2 months ago |
 Frankenthal
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM @VivekMahet42864 Worst ever broker. Deposit never show in trading account. Dont use it
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Paul zaprada (@PZaprada) reported@XM_COM Are you a receiver or a mandate who can help to receive usdt and monetize to USD and willing to send back through IBAN , in case you are looking for a sender, I have a Usdt deal worth 15 million dollars. WhatsApp me +1(806) 491-3934
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MR.X (@user_m0m) reported@XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it
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Zeeshan_Zaan (@ZaanSheri) reported@XM_COM Still waiting for a resolution on my pending payout issue from July 8th and July 10th! Sent all details and proof, but service has been extremely poor with no proper resolution yet. Please look into Ticket ID: hd.1783679461766.bbcmxy.8e37d87a and resolve this ASAP! 😡
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Sarvesh kumar (@Sarvesh_k630) reported@Mursad999 @XM_COM Contact Customer Support in Apps.
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Tumelo (@ClarenceKeys2) reported@XM_COM please fix the error
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msrtrades (@msrtrades) reported@XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot
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Jayesh Ahir (@JayeshA69870928) reportedI am regularly treding on xm but since last 1 month i am facing so much problem i deposit in my treding account but @XM_COM can't credited it in my account of refund it
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Tech Builder (@TechBuilder_ZEN) reported@XM_COM Fraud broker. Taken my Deposit money and no trace since last 36 days. Not responding, forget about resolving the issue. @ahmedxm01
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Tailer Brusker (@TBrusker) reported@XM_COM 💫Pollux Protocol First Launch on Arbitrum Network #bullish #ambitrum #eth
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alfredk471 (@alfredk471) reported@XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.
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Gillangragil (@gillang_ragil) reported@XM_COM @Sunarto47934367 Could someone link me to that defi money glitch method people have been using to generate profits??????( Just read about it but cannot find the tutorial??????!,.; '
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Mni (@manni0789) reported@XM_COM I made a ₹8000 deposit today morning via UPI, but it still hasn’t been credited to my trading account. I already raised a support ticket bt haven’t received a resolution yet. Ticket ID: W2OS3H Please check the UPI deposit status and resolve this issue as soon as possible
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R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM Worst ever broker. Deposit never show in trading account. Dont use it
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Sheikh Razi (@sheikh_razi14) reported@XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..
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Suhag (@Suhag50607117) reportedWithdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM
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KmanMCFC (@mcfc_kman) reported@XM_COM new trading called Alcotech join before it crash dm me for more information
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Huncho05 (@Huncho051) reported@XM_COM **** you XM you guys are full of **** I won’t be trading with your **** *** broker anymore You ******* took profits made from my students account and returned their initial deposit without any understanding explanation your Company is a Failure 2 different people
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Deepanshu saini (@ManishaSin23870) reportedDear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM
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Colleen Maricela (@reallylove527) reported@XM_COM @DumoGade Show me th:e link to the MEV Bot art.icle that can help me make l.ots of money?()]
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Trushank upadhyay (@Trushank007) reported@XM_COM Hello I have deposited a 15000INR and 25000INR both are missing after too much request still my funds are missing. My complaint ticket for both transactions is as below 1. EFCVZ3 2. 6VW2PS I hope you resolve the problem on immediate basis as its almost 4-5 days
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BRIAN OBINGA (@OBINGABRIAN) reported@XM_COM It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is
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Avanish Mishra (@avanish911342) reported“@XM_COM It’s been over a month and my refund is still not processed. Very disappointing support. Trading Account: 321817455. Resolve ASAP or I’ll escalate this.”
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Hamid Sheikh (@iam_hamidsheikh) reportedDon’t use XM Trading app for deposits from your bank account. My money has been stuck for 20+ days and now they are calling it an “investigation matter. After checking Play Store reviews, I found many people facing the same issue. Stay safe and avoid risking your money. @XM_COM
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Joseph Sphiwe (@JosephSphiwe7) reported@XM_COM Can you help me with trading i know nothing about it but I'm interested into it
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Lalit Soni (@httpslalit) reported@Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.
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Muhammad Kassim Abdullahi (@m_kmaina) reported@XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200
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Mariana Lemes (@mariana_le2010) reported@XM_COM @kajiulim Coul)d someone link me to that defi money glitch method[ people have been using to generate profits???;}] "
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Kamran (@kimz00071) reported@XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm
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adam.eth (@AdamEth_) reportedHelp me spam @XM_COM