XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (67%)
• Website (25%)
• Deposits (8%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Ashbourne	Login	27 days ago
Çankaya	Login	2 months ago
Chennai	Login	2 months ago
Bengaluru	Website	2 months ago
Shah Alam	Login	2 months ago
Frankenthal	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aziz Hussain (@AzizHussai20038) reported 2 minutes ago

  @XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration

• 
  IndusInd Bank (@MyIndusIndBank) reported 4 minutes ago

  @sarathsarru1 @XM_COM Dear Customer, We would like to inform you that we have responded to your concern via email under reference number 86955390, dated July 07, 2026. Kindly refer the same for your reference.

• 
  Gyyani (@jay_puwar) reported 5 minutes ago

  @XM_COM Not provideding deposit on time my deposit missing since 20th April not getting any help

• 
  KmanMCFC (@mcfc_kman) reported 8 minutes ago

  @XM_COM new trading called Alcotech join before it crash dm me for more information

• 
  Kamran (@kimz00071) reported 12 minutes ago

  @XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.

• 
  Suryansh Parihar 💫 (@SuryanshPariha7) reported 13 minutes ago

  @XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

• 
  Wolf Trader7 (@wolf_trader71) reported 17 minutes ago

  🚨Warning – @XM_COM I deposited on 12 June but it still hasn't been credited to my trading account as of today. I contacted support multiple times and all I got were generic copy-paste replies that didn't solve anything. @WikiFX_Eng

• 
  Jayesh Ahir (@JayeshA69870928) reported 19 minutes ago

  @XM_COM you have such a worst customer service i deposit my money but can't credited in 24 hours so it's beyond your time frame so i want compansation

• 
  nick paez (@nick_paez) reported 19 minutes ago

  @donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--

• 
  WarofGlory (@eadglory) reported 21 minutes ago

  @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . How do I get my credited

• 
  Lalit Soni (@httpslalit) reported 23 minutes ago

  @NsParma56962962 @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 24 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Sparsh Kumar (@abhicryptoguy) reported 25 minutes ago

  @XM_COM Dear XM Support Team, I am writing to inform you I deposited $250 via cryptocurrency into my XM trading acct, but the amt is not yet reflected in my account balance. • Acct No: 420133152 • Txn ID: 0xdced2c4a1f1c77c750e101b48311236d8d34c76de86baf259ef95a26037da08f

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 25 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  • સંકેત • (@1amsnkt) reported 25 minutes ago

  Facing a withdrawal issue on my trading account that remains unresolved. We have already submitted emails regarding this matter, but there has been no solution so far. Kindly look into this urgently and resolve the issue at the earliest. Immediate attention is required. @XM_COM

• 
  Joseph Sphiwe (@JosephSphiwe7) reported 29 minutes ago

  @XM_COM Can you help me with trading please i know nothing about it but I'm interested into it

• 
  Farras Arrizal (@FarrasArrizal) reported 31 minutes ago

  @XM_COM If I had a lot of money, I would give the Koran to the cesspits as charity.. Are you willing to help me?

• 
  Suhag (@Suhag50607117) reported 33 minutes ago

  Withdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM

• 
  msrtrades (@msrtrades) reported 35 minutes ago

  @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

• 
  diwanshu saini (@SainiDiwan88201) reported 41 minutes ago

  @XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. This delay is causing a loss of trust. ​Account ID: 420157159 ​#XM #XMBroker

• 
  William Perrut (@williamperrut) reported 43 minutes ago

  @XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).

• 
  Arindam Das (@Arindam0290Das) reported 47 minutes ago

  @XM_COM @StarSportsIndia Ashwin shows jadeja is overrated, can jadeja effective in flat wicket? Without pitch help jadeja is very much ordinary bowler, he can tribute his all wicket to pitch curator #INDvAUS #AskStar

• 
  Md Rofiq (@MdRofiq44231364) reported 47 minutes ago

  @XM_COM Your password system very problem big password writing mistake no mistakes not see. Thanks

• 
  Hakan Diler (@h_dilerofficial) reported 47 minutes ago

  @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

• 
  Centro Ensino (@centroensinopb) reported 48 minutes ago

  @XM_COM @kajiulim Huh? Where's info about that defi free money glitch peop[le are using???}??)(: "

• 
  Chirag Chaudhary (@ichirag77) reported 50 minutes ago

  @XM_COM Why are you unable to give me a clear answer? Why are you avoiding my questions instead of providing a proper update? I expect a direct response, not repeated generic replies. First'customer support

• 
  AgathaSun (@Agatha_Sun_) reported 50 minutes ago

  @Antonio04575217 @XM_COM I very much agree with your point of view, just to illustrate the good side, and not to explain the bad side.

• 
  pradyu (@pradyu3) reported 55 minutes ago

  @XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises

• 
  Amol Kotangale (@mastmalang03) reported 58 minutes ago

  @XM_COM such a worst platform i ever seen its bing a 48hr but my deposite amount not credited in my xm account i was done through upi transaction.. I contact your support but its worthless i alredy provide UTR no, Reciver upi id , date off transaction, ss of phone pay app

• 
  Yusuf.xmr (@auwfwossv192) reported 59 minutes ago

  @XM_COM My account [#341653095] was blocked and my $1000 balance confiscated without explanation. Your support team blocked me on Twitter. I am filing a formal complaint with the FSC. This is unacceptable for a regulated broker!"