XM status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Trading platform (37%)
- Website (32%)
- Login (23%)
- Withdrawals (6%)
- Deposits (2%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Login | 2 hours ago |
|
Jewar
|
Website | 4 days ago |
|
Chhindwāra
|
Website | 9 days ago |
|
Greater Noida
|
Website | 10 days ago |
 Zapopan
|
Trading platform | 11 days ago |
 Tokyo
|
Login | 13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
-
azwinrenzano4@gmail.com (@azwinrenzano4) reported from Sungaijernih, North Sumatra@XM_COM Begin speak in my country differently wxemple speak iIndonesian and English UNDROIT rule overciding mandatory.Where dissenting opinion problem.
-
Raj Kumar Bhardwaj (@rkay_786) reported@XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me
-
Md. Yusuf Hasan (@MdYusufHasan13) reportedHey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
-
Kamran (@kimz00071) reported@XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.
-
@esther (@esther19385715) reported@XM_COM Help i would like to try my luck
-
Yusuf.xmr (@auwfwossv192) reported@XM_COM My account [#341653095] was blocked and my $1000 balance confiscated without explanation. Your support team blocked me on Twitter. I am filing a formal complaint with the FSC. This is unacceptable for a regulated broker!"
-
Stephen Weightman (@WizardOfTheNthC) reported@XM_COM They take your balance away by stealth, every month, until all gone, and they do not notify you. And get away with it. I couldn't even find anywhere to complain about it. You have been warned!
-
Kamran (@kimz00071) reported@XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.
-
Ankit Gupta (@AnkitGupta280) reportedHi @XM_COM Can you help me with a withdrawal request that has not been processed for more than 3 weeks. RequestID: ID45OC
-
alfredk471 (@alfredk471) reported@XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.
-
Raj Kumar Bhardwaj (@rkay_786) reported@XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me
-
MR.X (@user_m0m) reported@XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it
-
obiDIENT personified (@KelvinUzomah) reported@XM_COM You guys in tech should find solution or a medium which can be use in selling all this **** coins. I don't see reasons a project liquidity will be locked, the token will appreciate but you can't sell it cos of insufficient liquidity. In Nigeria where can entrol 4 Blockchain tech?
-
Raj Kumar Bhardwaj (@rkay_786) reportedmy trading account is 84203907, give me my withdrawal live chat support already banned me @XM_COM
-
PeeKay (@Kevinpmlote) reported@XM_COM I want my money I withdrew on the 1st of November 2022, your support department keeps asking me for documents that I sent more 6 times to them, what must I do now to get my money?
-
Scott.eth (@chucancantik) reported@XM_COM @ChaeMisung Do you know the link to the MEV Bot article that will help me, make lots of money?-,,
-
Jayesh Ahir (@JayeshA69870928) reported@XM_COM su have such a bad Customer service
-
Ahsan Karim Shah (@AhsanKarimShah1) reported from Rawalpindi, Punjab@XM_COM Ya page he error hai
-
Rahul Kar (@Rahulka23271990) reported@XM_COM Worst service by XM. Transaction done on 23rd April. It's been 5 days and the credit is not done in the account yet. Pathetic.
-
Suryansh Parihar 💫 (@SuryanshPariha7) reported@XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker
-
Theo Lamola (@TrentSetterGT) reported@XM_COM Damn it, Throne Miller Tune and half
-
adam.eth (@AdamEth_) reportedTo deposit on @XM_COM very fast to withdraw one week now story upon story now their support doesn’t even reply to my mail very bad broker
-
Vitinho GamerTururu (@gamertururu) reported@XM_COM Blox fruit please help me i got banned without using anything i never used or anything please unban my account the name is NarutoKum23
-
PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
-
R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM @VivekMahet42864 Worst ever broker. Deposit never show in trading account. Dont use it
-
R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM Worst ever broker. Deposit never show in trading account. Dont use it
-
assad (@assad60513789) reported@XM_COM We are very worried we need help Does anyone have humanity left My mom has cancer can anyone help My mother is not well please help me 😭Instead of helping me, you guys take my life, I'm very upset
-
Natasharrrrrr and 97 others (@natasharrrrrr) reported@Stanley72906009 @TheFCA @XM_COM Did they shut you down right after depositing or did you make trades?
-
Rumit G Dobariya (@g_rumit) reported@XM_COM Company search new customer for stealling money...dont trust guys
-
Tailer Brusker (@TBrusker) reported@XM_COM 💫Pollux Protocol First Launch on Arbitrum Network #bullish #ambitrum #eth