XM status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Login (50%)
- Website (25%)
- Trading platform (13%)
- Deposits (13%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Trading platform | 10 days ago |
 Ashbourne
|
Login | 1 month ago |
 Çankaya
|
Login | 2 months ago |
|
Chennai
|
Login | 2 months ago |
|
Bengaluru
|
Website | 2 months ago |
 Shah Alam
|
Login | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Wolf Trader7 (@wolf_trader71) reportedStill no solution just wait and. Wait @XM_COM @WikiFX_Eng @forexblog9ja
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nick paez (@nick_paez) reported@donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--
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Mariana Lemes (@mariana_le2010) reported@XM_COM @kajiulim Coul)d someone link me to that defi money glitch method[ people have been using to generate profits???;}] "
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WhoIZLIkeGOD? (@IFritti) reported@XM_COM it has been more than 24 hours and now approaching 2 days and my withdrawal request is still pending? various emails to your customer support and they keep forwarding me from one department to another ... where is my money?
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Raj Kumar Bhardwaj (@rkay_786) reported@XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me
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Colleen Maricela (@reallylove527) reported@XM_COM @DumoGade Show me th:e link to the MEV Bot art.icle that can help me make l.ots of money?()]
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Gyyani (@jay_puwar) reported@XM_COM Not provideding deposit on time my deposit missing since 20th April not getting any help
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Hakan Diler (@h_dilerofficial) reported@TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.
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Bakwas Investor (@frk_15884) reported@XM_COM Hi fraudsters, you and your support team do fraud in broad daylight. This is what happened to me. I am from India and tried depositing $100 via upi.. the transaction was successful and I have provided each and every proof regarding that to the executive sakshee.
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John Ngatia (@NgatiaMJohn) reported@XM_COM Dear XM...I have been actively trading on my Ultra Low Standard account. Due to temporary financial constraints, I currently lack sufficient funds. Could you please advise on any available deposit bonuses, loyalty rewards, or other options to support continuing my trading?
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vikash jha (@mr_vikash_jha) reportedYour actions have directly resulted in my bank account being frozen. Regarding the withdrawal I made on March 5, a fraud claim has been raised by someone from your side against that transaction. As a direct consequence, my bank account has been frozen, causing me significant financial inconvenience and distress. What is even more unacceptable is the delay in your investigation. I do not understand why it is taking your team so long to investigate and resolve an issue that has already had such serious consequences for me. I expect your team to treat this matter as an urgent priority, provide me with a clear explanation of what happened, and take immediate steps to resolve the issue and have my account unfrozen. I cannot be expected to bear the consequences of a dispute or fraud claim originating from your side. Please escalate this matter to the appropriate team immediately and provide me with a clear update and resolution without any further delay. case 4O6KRU @XM_COM #XM
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Mni (@manni0789) reported@XM_COM Hello @XMGlobalSupport, I made a deposit of ₹8000 today morning but it still hasn’t been credited to my trading account. I already raised a support ticket but no resolution yet. Ticket ID: W2OS3H Please check and resolve this as soon as possible.
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Atul (@Atulmishra7888) reportedIts been 20 days no concrete response by @XM_COM pls help
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Raj Kumar Bhardwaj (@rkay_786) reported@XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me
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Jayesh Ahir (@JayeshA69870928) reported@XM_COM Why xm has worst service i deposit before 24 hours i sent proof but xm customer support can't solve it or leave the chat i want compansation it's your side fault you can't credited my money in 24 hours timeframe
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Raj Kumar Bhardwaj (@rkay_786) reportedmy trading account is 84203907, give me my withdrawal live chat support already banned me @XM_COM
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Gautam Khokar 🔆 (@gautam_khokhar) reported@XM_COM Its been 2 months im constantly uploading different proofs of my payment. All the proofs that can be possible I uploaded. Still customer support is not replying. Its very stressful and anxious for me. If you want to keep the money then directly say please. Be clear.
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WarofGlory (@eadglory) reported@XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . I want my money back
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Deepanshu saini (@ManishaSin23870) reportedDear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM
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GingerBreadSketchy (@SketchyBread) reported@XM_COM Bad broker
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Rathore (@SamarRathore9) reported@XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.
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Suryansh Parihar 💫 (@SuryanshPariha7) reported@XM_COM @XM_Care I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker
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Super_Sachin (@sachinbstwd) reported@XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.
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SUKANTA PRADHAN (@Shortvideo19) reported@XM_COM @KotakBankLtd @SEBI_India Mt5-5073525 Iam deposit money 17/02/203 Upi address . As yet? My trading account not show money When you slove Problem . Please update soon.
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yunus (@Hayri1903angara) reportedHello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me
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Kamran (@kimz00071) reported@XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm
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Lalit Soni (@httpslalit) reported@1amsnkt @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.
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Pedro Gabriel (@Pedro_IDV) reported@XM_COM **** stop crashing roblox **** **** ***** is killing roblox **** you **** i want to play **** shove that pet up your ***
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Aziz Hussain (@AzizHussai20038) reported@XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration
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Davi Fitarone (@davi_fitarone) reported@prinzyhenry @XM_COM @therock2060 Could someone link me to that defi money glitch method people have been using to generate profits?????? Just read about it but cannot fi;nd the tutorial??????!;[: "