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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Problems in the last 24 hours
The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by xtb users through our website.
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Login (40%)
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Website (33%)
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Trading platform (24%)
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Withdrawals (2%)
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Deposits (1%)
Live Outage Map
The most recent xtb outage reports came from the following cities:
City | Problem Type | Report Time |
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Trading platform | ||
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Login | ||
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Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Dampier (@MarkDampier) reported
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
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kathleen brooks (@KATHLEENBROOKS) reported
There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK
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johannes (@yohanne56859746) reported
@KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?
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kathleen brooks (@KATHLEENBROOKS) reported
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reported
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reported
@ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.
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kathleen brooks (@KATHLEENBROOKS) reported
Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reported
Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
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johannes (@yohanne56859746) reported
@KATHLEENBROOKS @XTBUK Doesn't slow bond tapering from BOJ means gradual reduction of QE, and isn't ECB likely going to QE? so how does EU appreciate against JPY?....good read tho.
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jnbianco (@jnBianco) reported
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Pawel (@Pawel90325690) reported
@xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?
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Moi Meme (@marc762714) reported
@Greg08099243 @xtbfr seems to be down in all countries...
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Antonio (@ANTONIO_JALIL) reported
Xtb Mexico @XTBLatam @xtbes is down. Not working
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Greg (@Greg08099243) reported
@xtbpl Xtb France also down , seem whole Europe xtb is non working
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Backdoormaster (@backdooormaster) reported
@XTBUK system down?
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Moi Meme (@marc762714) reported
@xtbfr Dites XTB, serveur down ?
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guigui (@guigui_dusud) reported
@xtbfr what happen with server ! No connections ! 5 min before news !
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Detesto admitir que (@odeioadmitirque) reported
@Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,
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DaaViiD (@Dee_Mirage) reported
@cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??
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Travis (@MrSaturnTweets) reported
@XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla
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SigmaStonkGrindset (@SigmaStonkGrind) reported
@D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer
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Sky (@Sky_uaa) reported
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Amyk22 (@amy_kunchome) reported
@XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?
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Dirinkano T-Shirts (@DirinkanoStore) reported
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Reda likes to trash talk (@redatrashtalks) reported
@BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix
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Mateus Amélio💻 (@MateusAmelio) reported
@PeterSchiff @xtbpl The support!
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Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported
@XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!
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Datrader (@Andbcoin) reported
Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.
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zeshan joseph (@JosephZeshan) reported
@XTBUK - False Support / resistance breakout (advanced level)
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tfanget (@tfanget) reported
@xtbfr down ?