Is xtb down?

Problems in the last 24 hours

xtb signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Login (39%)
• Website (32%)
• Trading platform (22%)
• Withdrawals (4%)
• Deposits (2%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Login	7 hours ago
Paris	Login	1 day ago
Les Trois-Bassins	Website	1 day ago
Paris	Website	1 day ago
Paris	Website	3 days ago
Bry-sur-Marne	Website	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cristian Faúndez (@cfaundezc) reported 34 seconds ago

  @Khingers6 @XTBUK Same issue globally!!! Is a shame @XTBUK

• 
  Rose (@Esq_Rosina) reported 1 minute ago

  @xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam

• 
  kathleen brooks (@KATHLEENBROOKS) reported 4 minutes ago

  BPs share price sharply lower after chairman is removed due to conduct issues. Share price down nearly 4% @xtbuk

• 
  SigmaStonkGrindset (@SigmaStonkGrind) reported 6 minutes ago

  @D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer

• 
  Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported 8 minutes ago

  @XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!

• 
  johannes (@yohanne56859746) reported 9 minutes ago

  @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

• 
  John (@JohnHopkins_) reported 12 minutes ago

  @XTBUK 79% lose money? **** that ****!

• 
  JustKickingOff (@JustKickingOff1) reported 16 minutes ago

  @BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks

• 
  Rob (@possiblydefinit) reported 17 minutes ago

  @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  Rob (@possiblydefinit) reported 21 minutes ago

  @XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken

• 
  kathleen brooks (@KATHLEENBROOKS) reported 28 minutes ago

  The AI trade is not slowing down. - Nvidia up 2.4% after moving into AI chips for PCs - micron extending gains, up 4% in pre market. - likewise, sandisk up 4%. These names can drive US indices to fresh records today if gains are maintained. @XTBUK

• 
  kelly-louise herbert (@kellylouisemoo) reported 30 minutes ago

  @XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪

• 
  kathleen brooks (@KATHLEENBROOKS) reported 35 minutes ago

  Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK

• 
  David (@DGrushchenko) reported 35 minutes ago

  @xtbes Charts down and consistently getting logged in and out please fix ASAP

• 
  kathleen brooks (@KATHLEENBROOKS) reported 35 minutes ago

  There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 35 minutes ago

  Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 38 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  David23 (@Rendezvous2332) reported 38 minutes ago

  @LodzermenschXIX @Damian911753581 @xtbpl must fix it!

• 
  Rob (@possiblydefinit) reported 38 minutes ago

  @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

• 
  Rob (@possiblydefinit) reported 39 minutes ago

  @XTBUK I am really struggling with the XTB platform. Its got to be the worst trading platform I've ever used. I just generated some reports. All completely wrong. XStation 5 is awful. Struggling for days to get help. Defo need to move my account to another broker

• 
  Dirinkano T-Shirts (@DirinkanoStore) reported 41 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  John Stepek (@John_Stepek) reported 44 minutes ago

  @anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see

• 
  kathleen brooks (@KATHLEENBROOKS) reported 46 minutes ago

  What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK

• 
  Grünspan (@LodzermenschXIX) reported 48 minutes ago

  @Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.

• 
  Stefanos (@stefan6490) reported 51 minutes ago

  @xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 51 minutes ago

  Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 53 minutes ago

  Brent crude oil still down nearly 5% today and is equity futures are pointing to big gains later today, with the Nasdaq 100 currently pointing to a 3% gain at the US open. @XTBUK

• 
  Alucard14 (@MiaSanAlucard14) reported 54 minutes ago

  @XTBUK is the worst piece of **** you could ever imagine.

• 
  Abhishek Singh (@why_abhishek) reported 55 minutes ago

  @cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible

• 
  kathleen brooks (@KATHLEENBROOKS) reported 60 minutes ago

  Us software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK