Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • autumnrats koley (@autumnrats) reported

    @mrsavalance @zoom_us Try updating the drivers for the webcam Go to device manager and find d the webcam Right click and select update drivers Then it will ask about where to find these drivers, click the option that says about searching online That should help a bit maybe

  • tarabruno Tara Bruno (@tarabruno) reported

    As a "video" platform, I'm gonna need @zoom_us to up their video recording quality. It's downright terrible at the moment. Please and thank you. xx

  • zizil_61 adem özmen (@zizil_61) reported

    @zoom_us today in my lesson one of my students account has been hacked. Even if I locked the rename function, the hacker could rename himself. Moreover he/she wrote obscene words. Not only on the phone, but also on the pc. This is the fourth time we have this problem. We have

  • mross715 Michael Ross (@mross715) reported

    @zoom_us Great! Maybe they can fix your terrible interpretation feature!

  • GrecoPeaceT Traci Peace-Greco (@GrecoPeaceT) reported

    @zoom_us I NEED HELP!!!!! Come on, you say contact CS and I get a reaponse saying YOU CAN’T assist me, with a my windows 7 and profile pic issue! COME ON @zoom_us!! COME ON! SO, SO NOT OK!! I NEED HEEEEELP!!!!!!

  • santoshpanda Santosh Panda (@santoshpanda) reported

    Frank views:👇 @zoom_us is all great for flawless video. But it sucks on reports/usability for the host. Example: If you are hosting 4 webinars in a month, you have to 6-click to gather no of attendee data. ...more such usability issues..

  • macaroni9255 Macaroni9255 (@macaroni9255) reported

    @zoom_us fix your ****

  • FrancisLortie Francis Lortie (@FrancisLortie) reported

    @zoom_us 1/2 So I'm locked out of my account, with a meeting soon. Tried to call tech support, bcuz Im not getting any password reset e-mails. Tried 4x. Apparently, I don't get phone support. Thanks for the help Zoom. Thanks alot!

  • Yadavsuvek1 Yadav suvek (@Yadavsuvek1) reported

    @zoom_us I need help from zoom I have suspend for 15 day in my school because someone has use my name says bad word I need help

  • punitrajpara Punit J Rajpara (@punitrajpara) reported

    @EccentricFella Both terrible. @zoom_us for the win

  • PaulineSearle3 🌱Pauline Searle (@PaulineSearle3) reported

    @chrisnaunton @zoom_us Dont know whether it will help you to get an idea of numbers affected, I had the same problem yesterday, (the first time I had left it until the last minute to join the meeting!) Happy Christmas and hope to see you online in 2021.

  • danceandrepeat carly (@danceandrepeat) reported

    @zoom_us this new update makes the chat awful to use. I’m not trying to send an iMessage. It makes it 10x harder to keep up with a chat conversation when I can only see three messages at a time. Seriously, 2020 has been hard enough. Why fix what isn’t broken?

  • dizzeebaby1 dizzeebaby (@dizzeebaby1) reported

    @PBandJenelley_1 @zoom_us Might be the internet connection maybe for your issue

  • felipemejiarei Felipe Mejia (@felipemejiarei) reported from La Vergne, Tennessee

    @zoom_us omg your chat system sucks!!! I cant log into my zoom bcuz well idk lol! Help please

  • Ldmmyer Lauren Myer (@Ldmmyer) reported

    we need to petition @zoom_us to be down on Thursday for children everywhere (& teachers) to have a break #snowdays2020 #snowday

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