Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Munich, Bavaria | 2 |
| Palmyra, VA | 1 |
| Panama City, FL | 1 |
| Pforzheim, Baden-Württemberg Region | 1 |
| Weiterstadt, Hessen | 1 |
| Buckingham, England | 1 |
| Erding, Bavaria | 1 |
| Everett, WA | 1 |
| Bondorf, Baden-Württemberg Region | 1 |
| Quito, Provincia de Pichincha | 1 |
| Pulheim, NRW | 1 |
| Mexico City, CDMX | 1 |
| Anchorage, AK | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Kolkata, WB | 1 |
| Oakland, CA | 1 |
| Málaga, Andalucía | 1 |
| San Juan, Central Luzon | 1 |
| Louisburg, KS | 1 |
| Tepic, NAY | 1 |
| Lancaster, England | 1 |
| Fredericksburg, VA | 1 |
| East Stroudsburg, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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brad groden
(@gunnr_brad) reported
@zoom_us unless a subscription fee is charged how does zoom expect to make money and raise the stock price that's down 35% in 30 days?
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Ghost of Spreadsheets Yet to Come
(@dacoursey) reported
@AccidentalCISO @zoom_us @Chromecast It's a authentication problem, no? The chromecast hast to request the URL directly and can't log in or click any buttons. (At least that's my weak understanding) I wanted to cast the rugby world cup that I paid for to my big TV and couldn't get it to work.
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Moritz
(@Moehritz) reported
Now accepting bets as to which video call service will work uninterrupted tonight. (@discord @zoom_us et al)
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Emma H. Wilson, PhD
(@ekhiatt) reported
@zoom_us I received an email on 12/9 indicating “someone would be in touch” regarding my inquiry into HIPAA-approved zoom. No further communication in nearly 1 month—was excited to get up and running ASAP, now rethinking due to poor customer service at @zoom_us #zoom
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Judy Wagner
(@ExCBOHealth) reported
i need to record a transcript with #zoom but the zoom hype (video) doesn't seem to be available for my cloud recordings. @zoom_us can somebody help ? i have paid account. zoom claims transcripts. how many hous will the bot not tell me what to do?
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Lorna Mann
(@LornaMann_) reported
@zoom_us ever since I’ve upgraded on my Mac I can’t stay in a meeting longer than 2mins before being kicked out (happens when I’m host or just a participant) - can you help rectify this? Thanks!
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ritzkraus
(@ritzkraus) reported
@SenRickScott @TheJusticeDept @zoom_us Well we invited Communist zoom into our homes this past year, USA has totally been dumb down by China, & we do nothing, pathetic.
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Dan Plashkes
(@danspdata) reported
from
San Diego, California
Most people are ready to flush #2020 down the proverbial toilet. History may have a different opinion. 2020 may have changed working families quality of life forever. Who’s willing to drive 60-90 minutes each way to go to work when they can @zoom_us at home ? #HappyNewYear2021
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Chris Stribblehill #DYSPR
(@ChrisStribbs) reported
@zoom_us The Zoom client is very slow and can't detect my webcam. It was fine on the 28th of December. I have reconnected the camera and uninstalled then reinstalled the zoom client. There are no other programs using the camera and it was working in teams before reboot. HELP!!
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Kenneth Heal
(@KennethHeal1) reported
@AllieRenison @zoom_us No problem. Good to see it worked out.
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🏳️⚧️Terri⚧Ellen🏳️⚧️
(@_TerriEllen) reported
@mickou @Logitech tried that, no change. this is a @zoom_us software glitch. the issue started after their software upgrade. It would be nice if they could address the issue.
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Stuart McCray
(@stuartmccray) reported
@zoom_us when I record videos to the cloud via a mobile (used both android and apple) I am not receiving an email nor are the recording showing up on the backend on my laptop. Help! #zoom
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Zach
(@Astro_Zach) reported
@zoom_us I’m having an issue logging in with the iOS app. It says my username and password are wrong.. but it’s being pasted in from a password manager. It works on desktop, maybe the app doesn’t like long passwords
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Gordon Chaffin
(@GordonAChaffin) reported
I was on hold for an hour with @zoom_us customer service trying to get the $400/month I can't afford but need for the nonprofit @StreetJusticeDC. Then my line was disconnected. They won't tell you how long the wait is. I was told I'd be transferred to a human. Now on hold again!
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Adam Moss
(@adammosscomedy) reported
from
Manchester, England
@zoom_us hi zoom got connection issues... I've uninstalled and reinstall, I've taken all the security proxys off including 3rd party ones etc.. But still won't connect any other advice?? errors 104103.. I've done all ur website advice...
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