Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Orleans, LA | 1 |
| Manchester, England | 1 |
| Naples, FL | 1 |
| Orinda, CA | 1 |
| Southlake, TX | 1 |
| Lincoln, NE | 1 |
| New York City, NY | 1 |
| Dublin, Leinster | 1 |
| Barcelona, Catalunya | 1 |
| Sapporo, Hokkaido | 1 |
| Redmond, WA | 1 |
| Reinholds, PA | 1 |
| Pavas, Provincia de San José | 1 |
| Medellín, Departamento de Antioquia | 1 |
| Stuttgart, Baden-Württemberg Region | 1 |
| Colchester, England | 1 |
| Washington, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Tye Calloway
(@blklaunch) reported
from
Tampa, Florida
Solution: @zoom_us social zoom meet for small kids called Zoomies. Problem: my 7 year old daughter won’t leave me alone. All day everyday: “I’m booooored!” “I don’t have any friends!” “Can you play dolls with me dad?” Please save me. 😢
-
rinku
(@inku08) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us @ericsyuan Need a reply urgently on my issue
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Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@Bacon_Dad_ @zoom_us I don't believe Zoom has employees. No one at this company cares about customers. I've been trying to resolve an issue for 4 days.
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Michael Racz
(@MichaeljRacz) reported
from
Alpharetta, Georgia
@zoom_us Need some help with your product and nobody answers the phone.
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us @AFL Would love a call from customer service! You're failing miserably. Its been 4 days and no one will help me.
-
Robert Newman
(@robertnewman) reported
from
Ealing, England
.@zoom_us zoom kept cutting out this morning and the screen kept freezing - had to abandon my yoga online. What’s the issue?
-
Ajit Bhaskar
(@AjitBhaskar8) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us Impending ban? No #alchemy or resort to #lingam can help you escape the imminent chop- just a matter of time!
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A Mind 4 Adventure #coach
(@amind4adventure) reported
from
Buckfastleigh, England
@zoom_us need help. My pro and webinar function have been lost. Can’t access help line as now basic account. Please fix ASAP
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Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us I'm begging you to have a customer service representative call me. Its been 4 days.
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Emily Slaven
(@EmilySlavene) reported
from
Wicklow, Leinster
@NicoleStoutPT @Jerry_DurhamPT @zoom_us What customer service.....
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us @smashingmag Too bad customer service isn't accessible.
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Ceri Davies
(@welshmanupnorth) reported
from
Accrington, England
I have used #Zoom for meetings at least 4 or 5 times a week for the last 15 weeks without a problem but only tried using #MSTeams twice both unsuccessfully with abandoned meetings. I think that’s conclusive @MicrosoftUK @zoom_us
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Karin Lynn Bates
(@karinlynnbates) reported
from
Loveland, Colorado
@MightyCasey @zoom_us Ugh. I agree. The customer service platform sucks rocks. I mean, having to log in for support when the issue is you can’t log in??? Blech.
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Some Good Food LLC
(@SomeGoodFood1) reported
from
Orange, New Jersey
@marcuslemonis @zoom_us @Facebook Hi @marcuslemonis I need to nominate myself! Some Good Food needs #TheProfit I don't want to lose my restaurant or my #FeedTheSeniors program please help
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AndersSorman-Nilsson
(@asormannilsson) reported
from
Sydney, State of New South Wales
Love @zoom_us technology but their customer service is crazily bad. Have been waiting 3 months (several phone calls, emails and robot chats) for anyone to get back to us as we are being double billed. #zoomfail
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