Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin E. Gembel
(@AlmostDrKEG) reported
@michiganct @zoom_us But Zoom isn’t requiring their service, your school is. If they haven’t paid for the service, they need to provide the person to type in the closed captioning. Zoom is a tool, the group that is requiring the use of Zoom needs to ensure that everything is accessible.
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Mariet
(@mariet_visser) reported
@zoom_us there's a problem with breakout rooms. Usually I can create rooms and move people between there and main all day, now I have to keep recreating new rooms to send people to because once I've used a room I cannot successfully send people there again.
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Fredrik Matheson
(@movito) reported
@asitwouldseem @zoom_us Are you able to see the whole list? I certainly can’t. Works fine in other video apps … BTW, the @Blackmagic_News UltraStudio series suffers from terrible IxD: unless a connected app is using the video, the little screen is typically blank. I returned a unit, thinking it DOA.
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Catherine Mangan 💝
(@catherinem23) reported
@zoom_us screen sharing audio is always a problem with my iPad Pro but never on my other devices... can you tell me why? I have checked settings etc
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Carly
(@carlyhoward311) reported
@zoom_us We have tried to register our school to have the 40 minute limit removed but this has only worked on some teacher's accounts. Please help!
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Tobey (Investigate and prosecute)
(@TJoseph54) reported
@zoom_us I am missing the background option. I have a paid account. Tried all your options in help, no luck. Using IPad, and meet your requirements. What do I do?
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Dinnie Hijrie Firdausi (노니)
(@nonienonce) reported
Anyone have a problem with zoom meeting? Please help me what is happening with zoom? Am living in Jakarta, Indonesia. We were in large meeting having bad experience in Audio for last 2 weeks. Please help @zoom_us
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Alex Palombo
(@AlexPalombo) reported
Hey @zoom_us - I'm having issues with crackly audio when I use my Bluetooth headphones. Are there ways to fix this, or is my laptop just old?
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By That Logic™🤔
(@yehkyabaathui) reported
@quantumtemporis @zoom_us! @Skype! HELP!!
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TheFranswah
(@TheFranswah) reported
Anyone notice the @NFL using @zoom_us last night? Echo issues and what not can all be fixed... just shoot me a DM @NFL i can help.
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Bruncky
(@brunckyGG) reported
@zoom_us Hey guys! Been having issues with breakout rooms all day today - when I try switching to a different room, it crashes and shows "error 103008", which according to the docs means "busy servers". This is in Berlin. Just letting you know!
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NXM1
(@NXM112) reported
@zoom_us What happens whenever you open a new meeting or join one that has become slow and poses various problems despite the power of the Internet. Please solve Of some of the problems I encountered 104103 104101 104104
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Joe Klinker
(@joe_klinker) reported
@quantumtemporis @zoom_us help
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Chris
(@chrisdsmith2007) reported
@zoom_us Having an issue in meeting. The raise hand feature is only working for hosts/cohosts. The button is visible but you can't interact with it for anyone else. Keyboard shortcut doesn't work.
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Dave Steckler
(@DaveSteckler) reported
@bricin @zoom_us It's fine as long as the O365 shop sends you a complete URL for the meeting. One fail is Teams doesn't shorten urls , so they tend to break when copied and pasted around email and calendars. Fail#2 is if external login has any issues, Teams UX simply pukes with no paths forward.
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