Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Munich, Bavaria | 2 |
| Ligonier, PA | 1 |
| Knoxville, TN | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
| Guwahati, AS | 1 |
| Santa Rosa, CA | 1 |
| London, England | 1 |
| Bridgwater, England | 1 |
| Cincinnati, OH | 1 |
| Palmyra, VA | 1 |
| Panama City, FL | 1 |
| Pforzheim, Baden-Württemberg Region | 1 |
| Weiterstadt, Hessen | 1 |
| Buckingham, England | 1 |
| Erding, Bavaria | 1 |
| Everett, WA | 1 |
| Bondorf, Baden-Württemberg Region | 1 |
| Quito, Provincia de Pichincha | 1 |
| Pulheim, NRW | 1 |
| Mexico City, CDMX | 1 |
| Anchorage, AK | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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GT Walker
(@GT__Walker) reported
@zoom_us Can someone, an actual human, please contact me about Zoom issues I am having? Your chatbot is useless and very frustrating to deal with, and I can't find any other way to get in contact with you.
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Kathryn Arnold
(@integratingtech) reported
@zoom_us I can only see you from the nose down.
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Chris McDonald
(@ChrisMcD45) reported
@zoom_us Hi I am in the middle of a webinar and my chat function is not working. What can I do?
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Dan 🧑🏻💻
(@GigabiteDan) reported
@zoom_us Thanks! Yeah the issue is on the iPad. On iPad though there is no such difference, it’s all speaker. In any case, OK, pushing the button on the screen can silence— but it is standard UX that simply dropping vol to 0 mutes, not sure why the iPad app devs would override that 🧐
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Scientist 💚
(@Teaizfantastic) reported
@zoom_us Others: I am sorry I don't the answer sir Me : I can't hear you sir internet error let me rejoin
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Margie
(@margarinemargie) reported
@AshleeMBoyer @zoom_us I try to ask out loud or in the chat that the host turn the captions on at the beginning of meetings to help with awareness. I really don't get why they can't be turned on automatically.
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cee bear
(@CaramelBear81) reported
@zoom_us Hi, do you have a consumer service number in the U.K.?
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Melik Sayilir
(@drmeliksayilir) reported
@zoom_us ‘Sir, there is connection problem’
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not the impostor
(@halftes6) reported
why does my cursor speed slow down so much whenever @zoom_us is focused? 😢
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Will Kramer
(@willkramer) reported
@avc Thanks for bringing awareness to this problem. A more cost effective solution would be a software update by @zoom_us to allow approved virtual backgrounds selected by the schools. Perhaps even force all students to use backgrounds when on cam so everyone is viewed the same.
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𝔸𝕝𝕖𝕩 𝔹𝕠𝕤𝕗𝕚𝕖𝕝𝕕 (𝕃𝕒𝕣𝕤𝕠𝕟) ❤️
(@Alex_n_wndrlnd) reported
@zoom_us T- John, what’s your question? J- I don’t have a question. T- Your digital hand is up 🤔 J- No, it isn’t *puts it down thinking I won’t notice* OR T- John, what’s your question? J- I don’t have a question. T- Your digital hand is up 🤔 J- Oh, that was from before.
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Sunal Mody (Sunny)
(@Sunal14) reported
@zoom_us Dear Zoom team, I want to make suggestion regarding an issue while transferring control to others, they are not able to type { } braces but zoom shows [ ] brackets instead of { } braces.... Please clear the bug.... Thanking You
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#DaddyPirate
(@rusheurope) reported
@zoom_us This platform is utter ****. The customer service is even worse. Total waste of ****** time!
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Scientist 💚
(@Teaizfantastic) reported
@zoom_us Others: I am sorry I don't know the answer sir Me : I can't hear you sir internet error let me rejoin
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creative muddac*nt 💙🗽🇹🇹
(@zessergyal) reported
@zoom_us i’d love to find a solution to my video turning green before & after sharing my screen .. it’s extremely frustrating .. it has something to do with the nvidia driver but nobody has a solution.. HELP!
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