Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Arro
(@ArroJoanne) reported
@Wykeland @zoom_us Did you get the message that residents don’t want a huge @amazon distribution centre right next to our houses? There are no Amazon distribution centres near residential areas in the U.K. for a reason, they don’t mix. Just look at the problems in Kent #pooinhoo
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Panos Vouzis
(@pvouzis) reported
@Stefanogridelli @zoom_us I have Google WiFi but still having issues on the far corner of the house. I am trying to verify if cabling would fix all that. If it does I will pull cables.
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Rhianna Compton
(@RhiannaCompton) reported
Why is @zoom_us so terrible on Chromebooks?
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VorTechS
(@DJVorTechS) reported
@zoom_us Help! I can't seem to move a meeting window that's stuck on a broken screen using Alt+Space! (Windows 10)
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Robert Stoeber
(@rstoeber) reported
Anyone else with a new Apple Silicon MacBook having trouble with Zoom meetings? Whenever I share my screen it “freezes” on the meeting attendee side after a few minutes. Talking with @zoom_us about it but no solution yet.
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Eduardo Munoz
(@eduardomc) reported
What a terrible user experience. Forcing users to upgrade to latest version before opening Zoom. I lost the first 8 minutes... @zoom_us
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Sam Kurd
(@Kurd_SK) reported
@zoom_us thanks for your lousy support! Your platform freezes under BigSur and Sales suggested I submit a ticket before I upgrade. I received an instant reply that you cannot help me and that I should SEARCH your online resources
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Hair Follicle
(@hairfollicle12) reported
@zoom_us is there a known problem with what iPad (5.4.3) participants see when Spotlight changes? I’ve hosted 2 meetings where iPad users say, at some point, they start seeing the previous person spotlighted instead of the current. We use replace spotlight only. Host in 5.4.4
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MDP Shaz Mohammad
(@ShaZMJaxn) reported
hi @zoom_us can you please help me with the configuration for my zoom video? i am a zombie everytime i open up my virtual background
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husban
(@husbanthesexy) reported
I don’t like that every Wednesday I wake up for my 8am call and I hear my 40+ years old manager and coworkers yelling “ HUMMP DAYYYY” @zoom_us help me
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Jack Foust
(@jackfoust) reported
@zoom_us apologies if this already exists, but it would be great for teachers if they could login to an app on their phone/tablet (secondary device) that just shows a list of participants with a mute/unmute all button and a mute/unmute per student.
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Dewuxx
(@Dewuxx) reported
Yo @zoom_us figured I’d tell y’all, Sense ur application already has so many problems, it minimizes anything I have full screen very 30 seconds(ish)
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Matt Vaudrey
(@MrVaudrey) reported
@robertkaplinsky The fix took about 8 minutes, and I used @zoom_us on my phone for my first class. But yeah, it would’ve been a real bummer if I didn’t already know <exactly> what to check.
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Deacyde
(@Deacyde) reported
@zoom_us Macbook settings are fine, zoom settings are fine, yet only one earbud plays zoom audio, despite both earbuds working for normal audio needs. Please fix, you got reddit threads, and others with same issue, we just want functionality please.
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Joanne Arro
(@ArroJoanne) reported
@Wykeland @zoom_us Did you get the message that residents don’t want a huge @amazon distribution centre right next to our houses? There are no Amazon distribution centres near residential areas in the U.K. for a reason, they don’t mix. Just look at the problems in Kent #pooinhoo
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