Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
| Sheffield, England | 1 |
| Reading, England | 1 |
| Todmorden, England | 1 |
| The Curragh, Leinster | 1 |
| Paris, Île-de-France | 1 |
| Gaziantep, Gaziantep | 1 |
| Kiel, Schleswig-Holstein | 1 |
| Barnsley, England | 1 |
| Laval, Pays de la Loire | 1 |
| Neuburg an der Donau, Bavaria | 1 |
| Coesfeld, NRW | 1 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 1 |
| Perth, WA | 1 |
| Mirepeisset, Occitanie | 1 |
| Crawley, England | 1 |
| Sendai, Miyagi-ken | 1 |
| Burgos, Castilla y León | 1 |
| San Jose, CA | 1 |
| Magdalena Contreras, CDMX | 1 |
| Kassel, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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D S
(@damanjit1) reported
@Microsoft @zoom_us And now it won't boot and no hw errors. Tried: Repair Safe boot Restore Booted once after restore and bluescreened again, now give new error: Bad_ststem_config_info (2/2)
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Will D. Robinson
(@willrobinsonchi) reported
@zoom_us You need to fix your support site. You don't recognize any zoomgov accounts and provide support to them. It's pretty frustrating when we can't even get basic help from you because you don't recognize the email/host key pair that is in the profile settings.
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Iyke Onyes!
(@IkTripz) reported
Hello @zoom_us i have since canceled my paid subscription, September. Why do i still get invoice? Even when I don't use the service?
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Whorfery
(@Whorfery) reported
@zoom_us Yes. Train your customer service reps to not hang up on people.
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Baron Botch #WholesomeGang
(@BaronBotch) reported
.@MicrosoftTeams is the very worst. It worked poorly with my audio interface this evening. It would only recognize one channel, not two. Musician could play his keyboard but not use his mic. This is NEVER a problem in @zoom_us. I really wish the client had used Zoom instead.
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Pippa Akram
(@Social_Pip) reported
@zoom_us I've updated to Big Sur and now icons are missing in a meeting and on the desktop app. I've googled and apparently there's an update to help with this - where can I find it?
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Tired and Worn out
(@wendy_esl) reported
@zoom_us some of my students couldn’t get onto my zoom link even though it’s the same zoom link we’ve been using everyday. Needless to say, it was a terrible day.
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Dan Tuuri 🔑💻
(@dtuuri) reported
Hi @zoom_us with changes to support systems I can no longer get help on my paid account. Unfortunately my employer cannot find missed recordings (cloud) how can I get help?
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Nebguy
(@Nebguy1) reported
@marcorubio @zoom_us You didn’t help, *******.
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Emilio Vera
(@EmilioVeraXII) reported
@zoom_us Hey, I really appreciate your response to my Tweet, I sent an email to the address you provided me and got an automated response, the problem is that it asked me to sign in to my Zoom account to file a report. Problem is, my account is banned, I can’t sign in.
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Alicia Lynn
(@MamiAlicia143) reported
@PBandJenelley_1 @zoom_us Our only problem with @zoom_us is they clearly do not like chromebooks so my kids cannot annotate or do reactions, backgrounds etc. Which prevents them from being able to do interactive or fun, engaging activities during class. Talk about frustrating!
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Another Person.
(@anotheroneuk) reported
@zoom_us @teixeira_jrt Unticking the 'Sending video' hardware acceleration checkbox immediately resolves the problem on my end.
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Mellow_D
(@Mellow_D) reported
Me: hey zoom support can you help me with an issue? Zoom support or anyone at zoom: I sent you the document stupid! Thank you for calling and reaching out by email. Your ticket is now closed @zoom_us
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Matthias from Get The Audience
(@GetTheAudience) reported
Would you like to hop on @zoom_us with me? I want to know what audience you are trying to help, and... We will try to find and understand that audience TOGETHER, FOR YOU. How cool is that? 😎😎😎
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Kim Stiens, Barely Graduated College
(@ranavain) reported
is anyone else having major @zoom_us issues right now
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