Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • rosest80 🌹Rose 🌝 (@rosest80) reported

    @DesireeMoffitt @JudgeFergusonTX @zoom_us His eyes kill me I'm laughing so hard. My 8 yr old son said I hope he didn't get in trouble lol

  • amandaatrz amanda (@amandaatrz) reported

    @zoom_us pls help me i cannot log into my account i’m losing my mind 😞

  • damnedfallacy Coffee and crones (@damnedfallacy) reported

    @JudgeFergusonTX @zoom_us I don't have filter problems but have actual cats who enjoy acting as fuzzy co-counsel in my online hearings. I also have a dog who will occasionally protect me from the evil Amazon Prime guy during hearings and ended up having to send an apology to a Magistrate.

  • JenniferWathall Dr. Jennifer Chang Wathall (@JenniferWathall) reported

    @zoom_us @zoom_us please fix this bug with the new Mac ios released last week. Support had no advice on this. When you use slides as virtual background and record, your picture of yourself does not record. I record all my YouTube using this so please fix this bug 🙏 🙏

  • octosiren 👁💜🐙 (@octosiren) reported

    @PCC_Texas @JudgeFergusonTX @zoom_us Interesting, for more information she was checked up on and one of the vets said the spine was unresponsive from I think the base of the neck downward, and its likely ivdd, so I’m not certain how much that would help

  • mattpenndotcom Matt Penn (@mattpenndotcom) reported

    @zoom_us hi Zoom HQ: I have a paid pro plan, and work in video production. I have 1gig up/down, an HD webcam, HD enabled under video settings, Group HD enabled in my plan, but only reaching 640x360 in statistics. Is there a problem or something I’m not doing?

  • jacobyaudio Jason Jacoby (he/they) (@jacobyaudio) reported

    @Iffsi @DanLeeAV @zoom_us But that's the issue... Why should someone have to "play" gay or trans? Especially when you can get someone who has lived it. Many gay actors have "played" straight for years.

  • Sparkysqwerll Sqwerll 😎 (@Sparkysqwerll) reported

    @JudgeFergusonTX @zoom_us I would have fell out my chair if you had said “It’s purrfectly ok, we can paws while you fix it meow and we can furget it happened.” 😺

  • Research_Lit Dr. #ResearchLiteracy 📊📈 (@Research_Lit) reported

    @flintgeographer @AcademicChatter @zoom_us Meetings with deaf people and with teachers know how to do this: everybody raise your hand if you haven’t had your turn to be called on and put your hand down when you’re done.

  • JenniferWathall Dr. Jennifer Chang Wathall (@JenniferWathall) reported

    @zoom_us I love you but please fix the current bug with mac ios! I have updated ios and zoom this week and pptx as virtual background is not recording with my picture. Please fix this! Support said you are still working on thjsy🙏🙏🙏

  • catcherinthepi3 Andreana Rosnik, Ph.D. (@catcherinthepi3) reported

    Any Linux users having Zoom issues? TIL I'm not the only one who has to use the browser version when only a Zoom link is provided, or who sometimes has to log in 2-3 times to a mtg only to have multiple versions of me "there" already. @zoom_us plz improve Zoom for Linux users!

  • xchatty Simson Garfinkel ☕ (@xchatty) reported

    @zoom_us Thanks! I did. (ps: I also just now tried the "Report Problem" in the macOS app and was immediately confronted with "Select a product" and did not know whether to choose "Meeting" "Chat" "Phone" "Webinar" or "Others." It's confusing. I recommend user-testing this panel.)

  • RamisOrlu Ramis Örlü (@RamisOrlu) reported

    @aliawhs The can’t even find the cat filter. @zoom_us can you help me?!

  • ReadsVictoria Victoria (@ReadsVictoria) reported

    @JudgeFergusonTX @zoom_us Ok but was he able to fix it?

  • jameshightower James Hightower (@jameshightower) reported

    @JudgeFergusonTX @zoom_us It was wise of you to point out the filter (and help to remove it) as it would clearly give him and his case an unfair advantage.

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