Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Madrid, Comunidad de Madrid 3
Doncaster, England 1
San Francisco, CA 1
Cuautitlán Izcalli, MEX 1
Puebla, PUE 1
Taguig, National Capital Region 1
Abidjan, Abidjan 1
Wildeshausen, Lower Saxony 1
Sant Boi de Llobregat, Catalunya 1
Sheffield, England 1
Reading, England 1
Todmorden, England 1
The Curragh, Leinster 1
Paris, Île-de-France 1
Gaziantep, Gaziantep 1
Kiel, Schleswig-Holstein 1
Barnsley, England 1
Laval, Pays de la Loire 1
Neuburg an der Donau, Bavaria 1
Coesfeld, NRW 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
Perth, WA 1
Mirepeisset, Occitanie 1
Crawley, England 1
Sendai, Miyagi-ken 1
Burgos, Castilla y León 1
San Jose, CA 1
Magdalena Contreras, CDMX 1
Kassel, Hessen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • shelliekpeters Shellie Kurek Peters (@shelliekpeters) reported

    @zoom_us are you having systemic issues? Your website does not report any however a large conference gathering I was attending is definitely experiencing outages!

  • cryptand_maker Joel Garcia (@cryptand_maker) reported

    @scenerykookie @pldt @zoom_us Same here. Looks like PLDT is so slow in resolving this issue. You may connect via virtual private network (VPN) at the moment to access Zoom

  • clavis_libertum Libby Writes (@clavis_libertum) reported

    @zoom_us I am unable to use virtual backgrounds even though I have all the technical requirements needed! The 'chatbot' is not helping at all. Can you fix this please?

  • Dalal49571013 Dalal (@Dalal49571013) reported

    @zoom_us Hi! Please help! The "raise hand" button is missing! I can't find it, not even under the "participants"! How can I fix this? Thank you!

  • Player_X_YT Soos (@Player_X_YT) reported

    @zoom_us can you stop changing the CSS and fix the millions of bugs you have, like tokens that expire after like 2 seconds

  • Prof_Elle Richard Ellefritz (@Prof_Elle) reported

    @zoom_us Locally. After spending the better part of the day thinking about it, I am going to experiment: I suspect the issue was that I already had full screen initiated on the PPT before hitting record and sharing my screen. I suspect I need to hit record, share, and then go full screen.

  • DarthMollagus 🇺🇲 𝕯𝖆𝖗𝖙𝖍 𝕸𝖔𝖑𝖑𝖆𝖌𝖚𝖘 🌶 (@DarthMollagus) reported

    Message from school (summary): Internet problem affecting @zoom_us,@Google, and #Canvas access nationally. 🤔🤔🤔

  • SWhitPhD Dr. Shanta W. (@SWhitPhD) reported

    @zoom_us is there an outage in Washington DC? I haven't been able to access zoom since around 11:30am EST

  • nandopenteado22 Fernando Souza (@nandopenteado22) reported

    @zoom_us Hey, I am trying to buy a Pro version, but nobody from Support can help me add the Spanish VAT number on my shop cart?

  • Brian29094768 Brian (@Brian29094768) reported

    @PLDT_Cares I cannot access @zoom_us either website or through any apps. Please fix this

  • AustralianJA Australian Jewish Association (@AustralianJA) reported

    @AndrewLowy @RossCameron4 @zoom_us YES - subject to no tech problem we record onto the AJA FB page and YouTube channel

  • FayeThemTheirs Faye (@FayeThemTheirs) reported

    @DMJreports @BertoInPublic @zoom_us Half of the time when I try to use the pin option it either gives me an error or unpins if the presenter changes layout (is this a glitch?) I end up having to 'hide' tiles with literal sticky notes. Pinning is a helpful feature but still has issues.

  • Latunjibello Olatunji Bello (@Latunjibello) reported

    @zoom_us I have been using your app to teach for sometime now, but I observed that the pen for the shared screen has become thicker that before. I tried changing that, but I couldn't. I am not so comfortable with using that for teaching, how can you be of help?

  • nolanlegaspi nolanshreds (@nolanlegaspi) reported

    is da raised hand button broken ? @zoom_us

  • networkAFB Aaron Buchsbaum (@networkAFB) reported

    @zoom_us is your US website down? Cannot access since about 15min ago. Thank you.

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