Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Orinda, CA | 1 |
| Southlake, TX | 1 |
| Lincoln, NE | 1 |
| New York City, NY | 1 |
| Dublin, Leinster | 1 |
| Barcelona, Catalunya | 1 |
| Sapporo, Hokkaido | 1 |
| Redmond, WA | 1 |
| Reinholds, PA | 1 |
| Pavas, Provincia de San José | 1 |
| Medellín, Departamento de Antioquia | 1 |
| Stuttgart, Baden-Württemberg Region | 1 |
| Colchester, England | 1 |
| Washington, PA | 1 |
| Erie, PA | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| Spokane, WA | 1 |
| Montevideo, Departamento de Montevideo | 1 |
| Regensburg, Bavaria | 1 |
| San Bernardo, Región Metropolitana | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Kurd
(@Kurd_SK) reported
@zoom_us do you even think I’ll upgrade when I don’t even know if the paid account will not freeze? Obviously your CEO just offers lip service in interviews but the reality is that YOU ARE NOT COMMITTED to customers! Period!
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Rhianna Compton
(@RhiannaCompton) reported
Why is @zoom_us so terrible on Chromebooks?
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Luke.
(@MrLukeJohnston) reported
Recently installed the new MacBook update, and @zoom_us hasn’t worked on it since. Anyone else had this issue? @Apple
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Jack Foust
(@jackfoust) reported
@zoom_us apologies if this already exists, but it would be great for teachers if they could login to an app on their phone/tablet (secondary device) that just shows a list of participants with a mute/unmute all button and a mute/unmute per student.
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NearFuture
(@nearfuture) reported
Dear @zoom_us , your kaptcha system is thoroughly broken and makes your site unusable. Your website makes it impossible to figure out how to tell anybody about it.
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Deacyde
(@Deacyde) reported
@zoom_us Macbook settings are fine, zoom settings are fine, yet only one earbud plays zoom audio, despite both earbuds working for normal audio needs. Please fix, you got reddit threads, and others with same issue, we just want functionality please.
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Eduardo Munoz
(@eduardomc) reported
What a terrible user experience. Forcing users to upgrade to latest version before opening Zoom. I lost the first 8 minutes... @zoom_us
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Carsten Munk
(@stskeeps) reported
@Theeylon @zoom_us @dydxprotocol Chrome second monitor issue?
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Robert Stoeber
(@rstoeber) reported
Anyone else with a new Apple Silicon MacBook having trouble with Zoom meetings? Whenever I share my screen it “freezes” on the meeting attendee side after a few minutes. Talking with @zoom_us about it but no solution yet.
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Anita srkian
(@AnitaSrkian) reported
@zoom_us @AppStore Zoom please do something about free captioning for all (meeting host independent) for people with accessiblility issues ..its time to give back to community 🙏
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Matt Vaudrey
(@MrVaudrey) reported
@robertkaplinsky The fix took about 8 minutes, and I used @zoom_us on my phone for my first class. But yeah, it would’ve been a real bummer if I didn’t already know <exactly> what to check.
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Dr. Melissa Bird
(@birdgirl1001) reported
Dear @zoom_us "So just don't do it" isn't customer service. AGENT (Biboy Bidayan): What brings you to Zoom today? USER: I can't copy and paste links into the chat when I am in zoom meetings Can you help me fix this problem? 1/2
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husban
(@husbanthesexy) reported
I don’t like that every Wednesday I wake up for my 8am call and I hear my 40+ years old manager and coworkers yelling “ HUMMP DAYYYY” @zoom_us help me
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Bill Shillito
(@solidangles) reported
I literally JUST did it again. @zoom_us please for the love of god fix this.
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Hair Follicle
(@hairfollicle12) reported
@zoom_us is there a known problem with what iPad (5.4.3) participants see when Spotlight changes? I’ve hosted 2 meetings where iPad users say, at some point, they start seeing the previous person spotlighted instead of the current. We use replace spotlight only. Host in 5.4.4
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