Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 2 |
| Columbus, OH | 2 |
| Boston, MA | 1 |
| Morelia, MIC | 1 |
| Strongsville, OH | 1 |
| Marietta, GA | 1 |
| Nehalem, OR | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
| Amelia, OH | 1 |
| Colmar, ACAL | 1 |
| Hollywood, FL | 1 |
| Greater Noida, UP | 1 |
| Atlanta, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Ross
(@mross715) reported
@zoom_us Great! Maybe they can fix your terrible interpretation feature!
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🌱Pauline Searle
(@PaulineSearle3) reported
@chrisnaunton @zoom_us Dont know whether it will help you to get an idea of numbers affected, I had the same problem yesterday, (the first time I had left it until the last minute to join the meeting!) Happy Christmas and hope to see you online in 2021.
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Lauren Myer
(@Ldmmyer) reported
we need to petition @zoom_us to be down on Thursday for children everywhere (& teachers) to have a break #snowdays2020 #snowday
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carly
(@danceandrepeat) reported
@zoom_us this new update makes the chat awful to use. I’m not trying to send an iMessage. It makes it 10x harder to keep up with a chat conversation when I can only see three messages at a time. Seriously, 2020 has been hard enough. Why fix what isn’t broken?
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Aizat Shamsuddin
(@AizatSH_) reported
@zoom_us customer service sucks. Sucks sucks sucks.
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micia
(@DeMiciaValon) reported
@zoom_us help
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Macaroni9255
(@macaroni9255) reported
@zoom_us fix your ****
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Dr Jarryd Willis PhD
(@DrJarryd) reported
@zoom_us @ericsyuan @designsbyfancy Kkaes, just sent the DMs 🏈🦋 (also, if you're on a first name basis with Apple, please ask them to add an emoji for Baha'i religion. I'm Catholic & I have 2 options but my Baha'i friend has *zero* emojis she could select on iPhone. But first let's fix Presenter View lols)
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Twiggy Twigs ༉‧₊˚ ∥ Dead’s Manic Pixie Dream Girl
(@GOTHTWlGGY) reported
Hey @zoom_us I’m sorry I solved the problem
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dizzeebaby
(@dizzeebaby1) reported
@PBandJenelley_1 @zoom_us Might be the internet connection maybe for your issue
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Joshua Sugarman
(@TheJSug) reported
Looking for some @zoom_us help for a very weird issue. Whilst my webcam looks wonderfully crystal clear to me, apparently it flicks into nightvision mode randomly for recipients on the video call even when showing as working fine on my screen.... A very strange oddity!
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Felipe Mejia
(@felipemejiarei) reported
from
La Vergne, Tennessee
@zoom_us omg your chat system sucks!!! I cant log into my zoom bcuz well idk lol! Help please
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Dr Chris Naunton
(@chrisnaunton) reported
Hi folks, For anyone attending my talk on Cleopatra this morning (11am): I gather some are having trouble with @zoom_us - it seems you may be required to re-enter your account details or to join with a new account. I have no idea why this would be... (1 of 2)
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Tushar Mukherjee
(@TusharMukherje8) reported
@zoom_us not able to use it... Please help
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Traci Peace-Greco
(@GrecoPeaceT) reported
@zoom_us I did as you said. Wrote a long email and received a response that you would NOT be able to help me. I SPENT ALL THE TIME TYPING MY ISSUE AND YOU SAID YOU CAN’T HELP?? THAT IS NOT OK, I DESPERATELY HELP!! PLEASE HELP!!
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