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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (44%)
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Sign in (27%)
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App Crashing (17%)
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Glitches (5%)
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Video (5%)
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Multimedia (2%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lloydminster |
Glitches | |
 Guayaquil |
Connection | |
 Mountain View |
Connection | |
| Santa Rosa |
Sign in | |
| Laguna Hills |
Sign in | |
 Coyoacán |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Plants
(@plants_15) reported
@shelbyfleig @zoom_us “It was a glitch” is the boomer/GenX excuse equivalent of “my dog ate my homework”
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Tsahia Hobson
(@Tsahia) reported
@AppleSupport What’s going on with Big Sur slowing down computers completely. Whenever @zoom_us is on my whole computer seems like it wants to crash ... not good
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Skysong263 🌈
(@skysong263) reported
@zoom_us I'm getting an error message that your site isn't trusted.
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Garry Golden
(@garrygolden) reported
When will @zoom_us figure out how to help teachers mute kids? Our computer teacher cannot speak for more than 1 minute without asking a kid to mute. Everyone else can see who is not muted. Give everyone power to mute another person. Or just do this **** automatically. #disaster
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Aditya Das
(@Adityadas0145) reported
@zoom_us MY VIDEO IS ON BUT IT SHOWS VIDEO IS OFF WHY ❓ WHAT IS THE PROBLEM PLESE FIX MY PROBLEM
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hodleroflastresort
(@bitcointruther) reported
@ToneVays @zoom_us Tone, no offense, but my 80 year old Nona doesn't have as many technical issues as you.
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Rahul Gosh ✪
(@Rahul_Surjo) reported
Many questions: @BMW: how they can find car correctly? @zoom_us: How live videos run! And etc. I got a simple structure! I'll tell. It most probably right! If it wrong, I need your other help! 🤡 Good night!
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FlickWasTaken
(@FlickWasTaken) reported
@zoom_us @ericsyuan help i cant open zoom
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Pete Wilcox
(@helpful_pete) reported
hi @zoom_us still hate that i can't adjust volume/mute other participants individually in meetings like it's rad as hell that i get to listen to two different people typing in this meeting i'm in please fix it tia
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Sally Elshorafa
(@sallykuchar) reported
@zoom_us Hi! I need to cancel and get a refund for my pro account that auto-renewed yesterday, but it's impossible to do so on your website! Can you help?
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Tsahia Hobson
(@Tsahia) reported
Is anyone else having trouble with @zoom_us after installing #BigSur on MacBook? @Apple this is a disaster 🥴😫 video slow and choppy, lots of delays, hair to be pulled out ... please help. @AppleSupport
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Vanessa Vides
(@Nessa_Gitelman) reported
@seanrthompson_ @zoom_us Just had this problem 😭 Thankfully it happened during my social hour with the residents who were super understanding and not the formal interview😑
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Magic&Mischief
(@Sparkles_Susie) reported
@zoom_us Hi, I've just realised I've been paying for my zoom account from my business and my personal account. So paying twice for the same service. I have no idea how I've managed to do that! Can someone get in touch with me to help me sort it out? Thanks
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Adam L. Taylor
(@nycticorax) reported
Dear @zoom_us : "Call using Internet Audio" is a terrible label for that button. "Use Built-in Microphone" would be better. But even better: Don't show that dialog if I'm on a device that has a built-in microphone. E.g. every single cell phone, tablet, and laptop circa 2020.
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Peter Bittner
(@peterbittner) reported
@zoom_us Please fix the #Google account permissions you require to add appointments. It's totally pointless to require *editing* my #calendar. That's none of your business! It's sufficient I'm logged in, then I can add the calendar item myself. Others do it that way. You can too.
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Fair Museum Jobs
(@fair_jobs) reported
More tips for @zoom_us interviews: Extra notes? Notes everywhere! (If it works for you) Make sure you have the interviewers number (in case of internet issues) #FMJSummit (& sending everyone getting interviewed lots of luck)
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Brig Sushil Bhasin
(@SushilBhasin) reported
Can @zoom_us be more responsive? It is so frustrating to face problems and find no solution. Sad customer care. The bot just doesnt understand anything. A great platform with the poorest customer care one can expect
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Sharon McCarthy
(@ienvision) reported
@zoom_us That's great - now can you release a patch for Big Sur?! Upgrading an OS shouldn't compromise a paid Zoom acct - I have had to delay some projects as I wait for the fix
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Yasmina Reality
(@Yasmina_Reality) reported
@Marebear1472 @zoom_us You get 40 free minutes- which is so nice of them. Then just like any business- you have to pay for the service.
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Pretty Ratchet
(@sittinprettyhun) reported
I’m getting error code 1132 and I can’t attend my 12 step meetings now. I’m low income so I can’t afford to pay for zoom to contact support . This is the only way I can’t contact you, please help @zoom_us
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Jonathan Dunnett
(@JonathanDunnett) reported
. @zoom_us how many times will I have to install/uninstall/repair your Outlook plugin to get it to work? I install it, it works for 2-3 days, then you somehow brick it. Am I missing something? Aside from QA issues?
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Family Joy the Tired Teacher
(@DrJoyBJo) reported
I just figured out annotate features are not possible in @zoom_us from a #Chromebook. This is an issue. #edtech #quaranteaching
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Mick Pollard 🤠
(@aussielunix) reported
So @zoom_us support is terrible. They just made a change to our account and locked the whole company out and now won't reply to the ticket and I cannot find a way to escalate it to a sev1. "Contact Support" is a bot that is next to useless.
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🦚
(@__hyy) reported
@zoom_us can someone help me
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Bia Willcox
(@biawillcox) reported
from
Rio de Janeiro, Rio de Janeiro
How can teacher all@over the planet teach on @zoom_us sharing videos ? Singing is a disaster! Any interactive activity goes down the drain cause there’s a huge delay and students simply can’t follow. Awful! Something must be improved for 2021.
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Gokhan Gultoprak
(@ggultoprak) reported
@x0rr0x @zoom_us I have the same problem... All 32-bit Linux packages are broken.
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Adrian Forest
(@adrian_a_forest) reported
@PatrickKlug @zoom_us @SlackHQ We use Microsoft Teams daily at my job. Problems are rare.
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🦚
(@__hyy) reported
@zoom_us We are going to stop payment until sombody fixe our zoom problem. We need help
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eggschllent
(@eggschllent) reported
@zoom_us worst customer service ever. I’ve asked for a refund. Agent Sanjay kumar keeps charging me! Unacceptable. Please refund in full and all the double charges.
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Ch0c0L4t3m1Lk
(@Ch0c0L4t3m1Lk) reported
the quality of the audio during the conference call between @BorisJohnson and @JustinTrudeau about the trade deal was terrible. was that @zoom_us? why do world leaders have such terrible video conferencing?? would've been better to just use a ham radio.