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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (32%)
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App Crashing (15%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tampa |
Connection | |
 Negrar |
Connection | |
 Ronchin |
App Crashing | |
 Hastings |
App Crashing | |
 Melbourne |
Sign in | |
| Sheffield |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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AGU_EPSP
(@AGU_EPSP) reported
@MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.
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Ankit Sharma
(@ankit10sharma) reported
Dear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.
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Kat
(@KatlandKat) reported
@dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help
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Keith Lee
(@KeithRichardLee) reported
@bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢
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Shawn
(@shawnandthecity) reported
Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.
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Kat
(@KatlandKat) reported
@dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves
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Urbano Network
(@urbanonetwork) reported
I have been on @zoom_us chat for an hour, on my third assistance having swerved the terrible AI and still no nearer to answering this question: On the Pro plan can you host webinars below 100 people? Three staff don't know
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Raumpionier
(@Raumpionier) reported
@zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.
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Doug McRae
(@dougmcrae) reported
@zoom_us I've used your service for a long time. I get the HYPER SECURITY things you are pressured to do by some. My needs are simple. You have complicated your security to the point where I am ready to use another service. I don't have the time to. Too complicated!
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Lorena M. Olaya A.
(@L0laya) reported
@jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time
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Stone Pills
(@AlinaPills) reported
@roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.
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Hempfy
(@Hempfy_Swiss) reported
@GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄
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Andrew J. Moodie
(@MoodieStrat) reported
is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...
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Christos Karamanolis
(@XtosK) reported
@bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.
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Mark Loke
(@LokeMark) reported
@zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?
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Jerome Klodzinski
(@t04f) reported
@bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.
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Dimitrios Fytanidis
(@dfytanid) reported
@MoodieStrat @zoom_us Yeap... :( Same errors here..
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Anastasia Piliouras
(@anapiliouras) reported
@MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...
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Falk Dübbert
(@falkduebbert) reported
@bbrundert @Logitech @zoom_us With Catalina: no problems.
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SatScript | i Can Do (YO)ur STUFF
(@SatScript) reported
@CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.
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FunkyBob
(@BunkyFob) reported
@zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!
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Rob Tonks
(@RobOfTheTonks) reported
@bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.
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Pulentomario
(@Pulentomario3) reported
@zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone
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Bjoern Brundert
(@bbrundert) reported
Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...
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Jordan Tobin
(@jordandeelight) reported
@zoom_us I need to make a complaint regarding customer service, how can I direct this please?
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Keith Lee
(@KeithRichardLee) reported
@bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub
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bernie westacott
(@berniewestacott) reported
Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!
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Luiz Henrique Fávaro
(@luizhenrique_sf) reported
@labs_news @zoom_us "There has been a critical error on this website"
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Jose Roberto Davila
(@JR_GuSSi) reported
@zoom_us I contracted an annual plan yesterday in Mexico, but at no time was it specified that the charge would be in dollars, can you help me.
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Claire Masteller
(@ccmasteller) reported
@MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?