Zoom down or not working? Current app problems and status
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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Sign in (34%)
- Connection (31%)
- App Crashing (14%)
- Multimedia (10%)
- Glitches (7%)
- Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamden
|
App Crashing | 2 days ago |
 St Albans
|
Sign in | 3 days ago |
|
Milwaukee
|
App Crashing | 3 days ago |
|
Bideford
|
Sign in | 3 days ago |
|
Glasgow
|
Sign in | 3 days ago |
|
Phoenix
|
Sign in | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua B. Miller (@jben0) reported@ben_golub @IvanWerning @zoom_us ALT+F4 will shut down zoom, assuming the window is on top
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Musavir Manzoor Baba (@MusavirManzoor) reportedDay beforeYesterday I was excited about new start of my life,I was going to attend my online classes through @zoom_us from next day. I slept in excitement ,when I woke up have my breakfast,I opened #zoom but error occurred (1/2)
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Will D. Robinson (@willrobinsonchi) reported@zoom_us You need to fix your support site. You don't recognize any zoomgov accounts and provide support to them. It's pretty frustrating when we can't even get basic help from you because you don't recognize the email/host key pair that is in the profile settings.
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Cameron Mason (@mameroncason) reported@kristianindy @Apple @zoom_us In all seriousness. The top bezel of the screen could be a thin led light bar and that solves half the problem.
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Deanna (Dee-na) (@Hessteacherest) reported@GoSunDevils @zoom_us Same issue here!
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Joff Eaton (@joffeaton) reportedFollowing my post weeks ago that @zoom_us took an entire years payment on a monthly subscription, I have not heard anything back from them. I have emailed numerous times, but nothing. If you’re expecting supportive customer service when it comes to Zoom issues, think again.
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Alicia Lynn (@MamiAlicia143) reported@PBandJenelley_1 @zoom_us Our only problem with @zoom_us is they clearly do not like chromebooks so my kids cannot annotate or do reactions, backgrounds etc. Which prevents them from being able to do interactive or fun, engaging activities during class. Talk about frustrating!
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José Augusto💎 (@josemaugusto) reported@appannie @zoom_us @disneyplus When will you fix the Google Play connection bug? When will we be able to add Google Play again?
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D S (@damanjit1) reported@Microsoft @zoom_us And now it won't boot and no hw errors. Tried: Repair Safe boot Restore Booted once after restore and bluescreened again, now give new error: Bad_ststem_config_info (2/2)
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Krister Ulmanis (@thatguysdad) reported@zoom_us thanks for 🤬🤬🤬🤬 nothing for adding 3 hrs of extra work I didn’t need after an already long day because your crap didn’t move the slides on my presentation and I had to fix it before I’m going to bed - and no help any of the links on your websites on how to fix it.
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Pippa Akram (@Social_Pip) reported@zoom_us I've updated to Big Sur and now icons are missing in a meeting and on the desktop app. I've googled and apparently there's an update to help with this - where can I find it?
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Michael Bloch (@michael_bloch) reported@zoom_us I uninstalled and re installed but am getting the same error message
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Matthias from Get The Audience (@GetTheAudience) reportedWould you like to hop on @zoom_us with me? I want to know what audience you are trying to help, and... We will try to find and understand that audience TOGETHER, FOR YOU. How cool is that? 😎😎😎
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c is proud of louis - ☆ (@bonnythepony) reported@zoom_us @canyonmoonblu HELP WHY IS THIS SO FUNNY
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Jim Peacock (@PeakCareers) reportedIs anyone else having problems with zoom? I was fine all morning and now can't get on @zoom_us
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Dinesh Garg (@dineshocp) reported@zoom_us it is very disappointing that customer service given by ZOOM in India is worst . i have logged a complaint 9000600 , there is no positive reply .
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✨ Soft Butch Cassidy 💫 (@mxgoodbar) reportedTrying to figure out why my @zoom_us client won’t connect & all the support articles are suggesting it’s a network issue. But it’s just not. I can connect from another computer on the same network, just not from my work computer.
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Another Person. (@anotheroneuk) reported@teixeira_jrt @zoom_us I have exactly the same problem over the last few days.
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Mellow_D (@Mellow_D) reportedMe: hey zoom support can you help me with an issue? Zoom support or anyone at zoom: I sent you the document stupid! Thank you for calling and reaching out by email. Your ticket is now closed @zoom_us
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Flamboyant Corporate Kiss Ass (@szarka) reportedOMG, @Zoom_us! This is practically a virgin Windows 10 install and your POS installer can't get past 10% but also doesn't throw an error? WTF?
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Alicia Lynn (@MamiAlicia143) reported@PBandJenelley_1 @zoom_us Only if it's an internet problem and it happens about 2 times here and there but I live in the city. Guess you need to talk to your service provider and find out the best wifi booster for your service. We got one cuz we have about 10 devices on our wifi. It works great!
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adem özmen (@zizil_61) reported@fazil_ozmen @zoom_us My problem is different from that. Hacker joins my meeting when I accept my student. They are using same account. Waiting room is useless. When I accept my student, the hacker starts to use the account.
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Darrell Tan (@babasingapura) reported@x0rr0x @zoom_us Still broken
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jacob hoffman (@jacobhoffmania) reportedHey @zoom_us my Pro account has been disabled - I’m locked out and I have a meeting to run. Your support system won’t help me without my host key (which I can’t access, because my account is disabled). SOS! Please DM me so I can use the system I’ve paid for ...
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Kim Stiens, Barely Graduated College (@ranavain) reportedis anyone else having major @zoom_us issues right now
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ℝ𝕒𝕔𝕙𝕒𝕖𝕝 𝕂𝕖𝕥𝕥𝕟𝕖𝕣-𝕋𝕙𝕠𝕞𝕡𝕤𝕠𝕟 (@GoSunDevils) reported@zoom_us That doesn’t happen. When I’m in a breakout room, I have ZERO idea kids are in the waiting room. My colleagues report the same issues. What are we doing wrong?
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Michael Bloch (@michael_bloch) reported@zoom_us on v5.4.6 when clicking “Check for updates” I systematically get an error “Check new version failed, try again” - happens every day - is that a known bug?
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Katie Hunzinger (@HunzingerUD) reportedAnyone have a @zoom_us issue where you login and it says you're in another meeting? I can't seem to find the solution (I've logged out everywhere and logged back in, I have no meetings, and Dr. Google hasn't helped). #AcademicTwitter #phdchat #zoomhelp
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Tom Graham (@useamic) reportedThe more I dig into @zoom_us the more I realize how terrible @zoom_us is.
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Ryan Offord (@underwaterryan) reportedFinally managed to stop my @Dell XPS laptop going mental with a loud fan during calls on @zoom_us - Disabling @intel Turbo Boost in the BIOS stops the problem. Gone from unusable due to fan noise to being absolutely fine. Finally.