Zoom down or not working? Current app problems and status
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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Sign in (34%)
- Connection (31%)
- App Crashing (14%)
- Multimedia (10%)
- Glitches (7%)
- Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamden
|
App Crashing | 1 day ago |
 St Albans
|
Sign in | 2 days ago |
|
Milwaukee
|
App Crashing | 2 days ago |
|
Bideford
|
Sign in | 2 days ago |
|
Glasgow
|
Sign in | 2 days ago |
|
Phoenix
|
Sign in | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Cliff Hazell (@cliffhazell) reported from Stockholms Kommun, Stockholm@NativeWired @zoom_us Issues with privacy, night mare to schedule in calendar, having to “admit” everyone to calls, their web account interface, the price for basic features...
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Richard Joseph Keyte (@RJKeyte) reported from Birmingham, EnglandThis lock down has shown me, how good @zoom_us us. And how bad @MicrosoftTeams is.
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Gerald O'Patrick (@Gerald95051) reported from Redmond, WashingtonLet’s let @zoom_us Zoom know that we do not approve of their video conferencing being used to notify employees of layoffs or firings. #Zoom should change their terms of service to forbid this practice.
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The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, VictoriaDoes @zoom_us have any customer service people, still waiting on an account issues lodged on April 24.. 1 phone call or live chat will fix issue. Unbelievable!
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𝙉𝙚𝙞𝙡 𝙋𝙖𝙧𝙠 (@NeilParkLIVE) reported from Barrow-in-Furness District, EnglandDear @zoom_us I have to install your desktop client every single time my laptop shuts down or reboots... Windows 10 x64 bit Been going on for weeks can't install the most up to date version either as doesn't work I've had to use an older version HELP ME PLEASE
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Amanda Jones, Defender of Wonder (@abmack33) reported from Denham Springs, LouisianaHey, @zoom_us—all the webinar registration links for webinars I’m hosting disappeared. Nobody answers the phone. Nobody returns my emails. Gonna need some help since I’m still paying you! @TallTechyTeach
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ali rohatynskyj (@alirohat) reported from Silsden, England@zoom_us issues have halted our service @StJamesSilsden this morning. Will try again at 5! #cohost
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Pablo Beret (@pablobgp) reported from Sevilla, Andalusia@aecsmed @zoom_us Is not working worldwide!
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Rajesh Kasargod (@Rajeshkasargod) reported from Mumbai Suburban, Maharashtra45 days of relentless calling my @JBLaudio ear phones gave up on me . @zoom_us @Google @MicrosoftIndia #Zoom #HangoutMeet #ConCalls #MicrosoftTeam Lockdown without #Earphones . #WorkFromHome #Help
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Danyelle Tavares (@dany_tavares) reported from São Paulo, São Paulo@zoom_us Help us! From Brazil!!
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Linda Hellard (@LindaHellard) reported from Cardiff, Wales@sarahluxlee @Walter_Toniolo @pxr09 @zoom_us @shamikalashawn @Zoom Still no fix 😤
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Terry Hugo (@terry_hugo) reported from Indianapolis, IndianaWith everyone using @zoom_us so much, I’m surprised that it isn’t trending here yet that the platform is down. #Zoomdown
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Taz ( paul marlow) (@magictaz) reported from Leyland, England@zoom_us please can you tell me how long it will take to fix the issues with zoom in the Uk . I can’t run my business and I’m letting customers down because of it
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Steve (@Britinfloridaus) reported from Cuffley, England@zoom_us is your system down. Not getting in
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Tamer Özdemir (@Tamerzd45647996) reported from Odunpazarı, Eskişehir@zoom_us I’m writing from Turkey. we teach online through zoom and we have been using the professional version of the zoom for two months. today we cannot use it ! experiencing audio and video problems.. we want urgent support!
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Kimberly M. Starks (@kimberlymstarks) reported from Atlanta, Georgia@zoom_us every time I make a change to my account, you charge me all over again. When I email you about it, I get no response. I would like assistance from a representative to retrieve those funds. It's like I've paid for the same service like 3 times now #zoom
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Mark Shenton (@ShentonStage) reported from Camberwell, EnglandIncredibly frustrating day, with @zoom_us not working properly. Funny how reliant on technology we’ve become, especially now in lockdown. And how powerless we feel when it fails us! #zoomdown
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Cliff Hazell (@cliffhazell) reported from Stockholms Kommun, Stockholm@NativeWired @zoom_us Chat, scheduling, fix the google integration, all settings that only exist on the web, make gallery default, remove waiting rooms. Use OS installers instead of custom. Just to get started
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Nicholas Croce (@ncroce6) reported from Syracuse, New York@ActuallyShadae @zoom_us @SyracuseU Ok I turned it off for this. My friend was telling a story about me, and this person talks about FORCE GHOSTS. Please help, please! 😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬
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HOURLY LIFE of Fred Campos (@FredsDaily) reported from Bedford, Texas2p On a @zoom_us call with Client85, assisting in debugging an eCommerce @WooCommerce shipping issue. 2 products in a cart both requiring two different shipping methods. Complicated stuff.
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Jim Cumbee (@JimCumbee) reported from Brentwood, TennesseeIt seems @zoom_us is having system-wide crashes today. Churches and Bible study classes being shut down. Let’s hope (and pray) it’s just a technical issue.
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Mark Smith (@markrsmith) reported from White Horse, New Jersey@zoom_us It’s a very large subset. Had to move the church service to Facebook Live. I hope you’re refunding paid accounts.
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Women’s March Contra Costa (@womensmarchcc) reported from Moraga, California@zoom_us Help! Our paid webinar functionality isn’t working. We have no access to our scheduled advertised webinar even tho the reg link seems to be working. We need this fixed ASAP! Support ticket 5547017 #zoom #help #CustomerService
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Benny Benack III (@bbjazziii) reported from Manhattan, New York@zoom_us help! I just bought a iq7 so my phone has better audio on my Instagram live shows...but it’s not working! Can someone walk me through proper setup...
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David Robertson (@CincySoccer2307) reported from Mason, OhioOh my.... @zoom_us is down 😳
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Matt McGlothlin (@bitflipper1) reported from Charlotte, North Carolina.@zoom_us can you fix iPhone app please. All most people want to do is set up a meeting and invite via text or email. Look at how other apps do it. It is confusing to accomplish this basic task. Also no hierarchy in settings. Hire UX people and user research #ux #uxdesign
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Sandeep Vaswani (@sand_vaswani) reported from New Delhi, Delhi@zoom_us Facing terrible issues in Zoom conference Sessions today. Not able to hear anyone. This is creating a devasting effect on my workshop participants. Can this be fixed asap.
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Alex Medlock (@AlexMedlock1) reported from Mishutkino, Moscow OblastWhat’s the problem @zoom_us This is no time to hide.
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MensNakedYogaLondon (@mensnakedyoga) reported from London, EnglandFriends, @zoom_us is currently experiencing a major technical outage in the UK and we've had to abandon our class this morning. We're going to try again at 2pm BST on the hope that the technical problems are resolved.
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🇹🇴 فيرونيكا (@LifeOfRoni) reported from West Valley City, UtahAnother crazy thing is... she called this other guy for help about 4 yrs ago. They were having phone issues so he asked if they could hop on @zoom_us, so they did. When the guy saw her and her husband he kind of froze, looked shocked, and excused himself..