Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (43%)
• App Crashing (29%)
• Connection (29%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Leganés	App Crashing	15 days ago
Iowa City	Sign in	2 months ago
Hayward	App Crashing	2 months ago
Bristol	Sign in	3 months ago
Crewe	Connection	3 months ago
Omemee	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pamela Almand (@CaptPamsVoice) reported 8 seconds ago

  @zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 57 seconds ago

  @zoom_us how can I solve "error code 104103"?

• 
  VM (Vicky) Brasseur 💉⏳ (@vmbrasseur) reported 2 minutes ago

  @mooreds Yessss. Having DMs get lost is a real problem. Lotta iteration could happen on that part of the service. I'm looking forward to that hopefully happening soon, @zoom_us.

• 
  Tim Gray (@timgray101) reported 2 minutes ago

  @zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.

• 
  Ricardo (@Rixards_All) reported 3 minutes ago

  @zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!

• 
  Gerard Strouth (@gstrouth) reported 5 minutes ago

  Them: To use a vanity URL you need to prove you own the domain with a dns record. Me: No problem, done. Them: Oh it looks like that URL is already taken. Me: How, I've owned this domain before you were a company @zoom_us #fail

• 
  Stone Pills (@AlinaPills) reported 5 minutes ago

  @roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.

• 
  Zafi (@BanuZafi) reported 7 minutes ago

  @zoom_us i need a help

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 11 minutes ago

  My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?

• 
  Matthew Magbee (@mmagbee) reported 11 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  Robert Clark (@bostonbobby617) reported 12 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  Dimitrios Fytanidis (@dfytanid) reported 12 minutes ago

  @MoodieStrat @zoom_us Yeap... :( Same errors here..

• 
  Karim Khader Ⓥ (@karimskhader) reported 12 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  John D Brownlie (@johndbrownlie) reported 20 minutes ago

  Somehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning

• 
  judith (@judith1907) reported 24 minutes ago

  @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

• 
  Shawn (@shawnandthecity) reported 24 minutes ago

  Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

• 
  Cherry M P, PhD :: Wear Your Mask, Please. 🙏🏿 (@cherrymp) reported 25 minutes ago

  … I noticed that the @zoom_us help article on this mentions that there is an allow recording option against the user's name in the participants list. Still I cannot find it! Am I missing something here? Appreciate your help. Best, CMP. #CMPLife

• 
  Dr. Felisa Reynolds (@felisa_reynolds) reported 26 minutes ago

  Soooooo @zoom_us is down for us @Illinois_Alma?

• 
  Bjoern Brundert (@bbrundert) reported 29 minutes ago

  Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...

• 
  MapPorn (@MapPornTweet) reported 36 minutes ago

  So has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.

• 
  AGU_EPSP (@AGU_EPSP) reported 37 minutes ago

  @MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 40 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  André Jacobs (@andre_jacobs) reported 41 minutes ago

  Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

• 
  usableknowledge (@usableknowledge) reported 42 minutes ago

  @zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.

• 
  Kishore Kumar Das (@Kishore59516918) reported 45 minutes ago

  @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

• 
  Doug McRae (@dougmcrae) reported 48 minutes ago

  @zoom_us I've used your service for a long time. I get the HYPER SECURITY things you are pressured to do by some. My needs are simple. You have complicated your security to the point where I am ready to use another service. I don't have the time to. Too complicated!

• 
  Mark Loke (@LokeMark) reported 53 minutes ago

  @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

• 
  LCTTA (@LCTTA) reported 53 minutes ago

  @zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.

• 
  Ray Carroll (@raycarroll55) reported 54 minutes ago

  @LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈

• 
  Falk Dübbert (@falkduebbert) reported 59 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.