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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (33%)
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App Crashing (15%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Connection | ||
| Connection | ||
| Connection | ||
| App Crashing | ||
| Sign in | ||
| Connection |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Rhianna Compton
(@RhiannaCompton) reported
Why is @zoom_us so terrible on Chromebooks?
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BIG BODY ADE🇳🇬
(@OhHeyAde) reported
I’ve decided @zoom_us is trash. Because who honestly makes the decision to relegate all support to a web portal and chat bot that can’t fix login issues caused by failure to receive a reset email? Zoom. Zoom does.
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Efe
(@bloodytea_) reported
@zoom_us @AppleSupport when I turn my virtual background on, my MacBook pro starts working really slow. I saw there are lots of people having this issue. Most of them reported that they start having this problem after updating to Big Sur 11.0.1 like I did. How can I fix this?
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Jack Foust
(@jackfoust) reported
@zoom_us apologies if this already exists, but it would be great for teachers if they could login to an app on their phone/tablet (secondary device) that just shows a list of participants with a mute/unmute all button and a mute/unmute per student.
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Robert Stoeber
(@rstoeber) reported
Anyone else with a new Apple Silicon MacBook having trouble with Zoom meetings? Whenever I share my screen it “freezes” on the meeting attendee side after a few minutes. Talking with @zoom_us about it but no solution yet.
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Sam Kurd
(@Kurd_SK) reported
@zoom_us do you even think I’ll upgrade when I don’t even know if the paid account will not freeze? Obviously your CEO just offers lip service in interviews but the reality is that YOU ARE NOT COMMITTED to customers! Period!
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🎮ysr mahmood🕹️
(@ysrmahmood) reported
Had a nice @zoom_us coffee morning chat with my fellow #parkchampions @OurParklifeCIC & got some good advice about getting a camera & about Wi-Fi boosters that reach hard to reach areas, even though had some technical issues which have had something to do with the weather. 👍👂
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Eylon 翼龙 🐉
(@Theeylon) reported
When I'm trying to use Metamask while on a @zoom_us call, it's basically so slow its unusable. Is it a memory issue? or simply the universe trying to prevent me from going 5x on @dydxprotocol when I'm suppose to listen to someone talking?
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REAL(KIND=REAL64), ALLOCATABLE :: Filippo_Spiga(:)
(@filippospiga) reported
Fun fact: the problem DISAPPEAR if I keep the "Setting" panel open. NO change of any kind. Just by keeping a the Settings windows open. Why... WHYYYY?!?!?!?!? -- @zoom_us
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Matt Vaudrey
(@MrVaudrey) reported
@robertkaplinsky The fix took about 8 minutes, and I used @zoom_us on my phone for my first class. But yeah, it would’ve been a real bummer if I didn’t already know <exactly> what to check.
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Anita srkian
(@AnitaSrkian) reported
@zoom_us @AppStore Zoom please do something about free captioning for all (meeting host independent) for people with accessiblility issues ..its time to give back to community 🙏
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trevor boller
(@TrevorBoller) reported
. @zoom_us S’il vous plaît. Is it normal for your customer service to take over five days to get back to the inquiry? #zoom
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7
(@kittenthology) reported
is the zoom down? I have a viva I need to present just now! @zoom_us
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Robert Stoeber
(@rstoeber) reported
@zoom_us Yes, I have 5.4.4 (58903.1122). This problem has been confirmed - you can see the details on a support ticket #8865116. I have provided a number of meeting IDs so your support team can see the problem. Let me know if there's anything else I can do to help diagnose.
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Jake A
(@JacobGAlvarez) reported
@zoom_us you seriously need to fix your chat function. Panelist, audience, and DM should not be all in one box and one thread. So confusing and very risky. Not hard to split them up. Thanks.
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Sam Bingner
(@sbingner) reported
@ethanarbuckIe @zoom_us I’m not actually sure, I’d need to try to go through logs - I don’t usually check my spam for who was sending it I just happened to notice this one because I wondered why I was getting a spam asking me to sign up for a service I already have.
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Samuel Priyatam
(@Sammisam8888) reported
@zoom_us I've been facing a problem after I updated the zoom app to latest version Earlier whenever I opened the link, it used to automatically connect to audio but now for every meeting I'm required to manually connect to audio due to which I missed a class today Please help
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Sholto Macpherson
(@sholtomac) reported
.@zoom_us the integration with @Microsoft 365 is so bad that it feels intentional. Stuck clicking Captcha for eight rounds plus, error recurred second attempt. Integration needs constant reactivating. V poor UX
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Tiffany In The Museum
(@At_The_Museum) reported
Would love to get some help from @zoom_us on this. It's driving me crazy. Program is now practically unusable for any practical purpose.
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Always Count All Ballots
(@TheWheelMe) reported
@zoom_us stop stealing focus! terrible UX
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Sam Kurd
(@Kurd_SK) reported
@zoom_us thanks for your lousy support! Your platform freezes under BigSur and Sales suggested I submit a ticket before I upgrade. I received an instant reply that you cannot help me and that I should SEARCH your online resources
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Joanne Arro
(@ArroJoanne) reported
@Wykeland @zoom_us Did you get the message that residents don’t want a huge @amazon distribution centre right next to our houses? There are no Amazon distribution centres near residential areas in the U.K. for a reason, they don’t mix. Just look at the problems in Kent #pooinhoo
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Bill Shillito
(@solidangles) reported
I literally JUST did it again. @zoom_us please for the love of god fix this.
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loki
(@loki76947159) reported
@zoom_us @Twitter Like ur service
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Yvonne Marinkovich
(@ymarinkdc) reported
@zoom_us @scottmcleod Thiat is not working for me.
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Sam Dylan Finch
(@samdylanfinch) reported
Hello @zoom_us I am requesting the following features for my social anxiety: + Filter that puts a paper bag over your head + A raised hand to indicate that you would like to speak but can't get a word in + A freeze button so you can fake a tech issue and quietly leave
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Carsten Munk
(@stskeeps) reported
@Theeylon @zoom_us @dydxprotocol Chrome second monitor issue?
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Hair Follicle
(@hairfollicle12) reported
@zoom_us is there a known problem with what iPad (5.4.3) participants see when Spotlight changes? I’ve hosted 2 meetings where iPad users say, at some point, they start seeing the previous person spotlighted instead of the current. We use replace spotlight only. Host in 5.4.4
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Joanne Arro
(@ArroJoanne) reported
@Wykeland @zoom_us Did you get the message that residents don’t want a huge @amazon distribution centre right next to our houses? There are no Amazon distribution centres near residential areas in the U.K. for a reason, they don’t mix. Just look at the problems in Kent #pooinhoo
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Dr. Melissa Bird
(@birdgirl1001) reported
Dear @zoom_us "So just don't do it" isn't customer service. AGENT (Biboy Bidayan): What brings you to Zoom today? USER: I can't copy and paste links into the chat when I am in zoom meetings Can you help me fix this problem? 1/2