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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (42%)
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Sign in (31%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boston |
Sign in | |
| New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Nacoss
(@Nwokikeifeanyi) reported
@zoom_us Please boss help me I only need 220,000 to pay my school fees together with my clearance so that I will go for NYSC God bless the most generous 3066843060 First bank Nwokike Precious Ifeanyi
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CHRISTINE WOODCOCK
(@genealogytours) reported
Absolutely disgusting customer service from @zoom_us Paying customer can’t access phone support so after 2 wasted hours and now FIVE agents I’m no further ahead #poorcustomerservice #servicefailure
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Ruth Bruce
(@RuthMBruce) reported
Hello @zoom_us, I've attempted to preassign breakout rooms for 3 meetings and it hasn't worked. Reported via paid account and told that Zoom isn't dealing with #support tickets due to Covid. Tried every workaround without success. Does it even work, and how? #breakoutrooms #error
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IVRI पशु विज्ञान Incubator
(@IvriRabi) reported
@zoom_us dear team, We lost our scheduled meeting from the Home page on 2 occasions can you pls help us on how did it happen and the remedy for such cases
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Suzy
(@SaucySongstres1) reported
@joshfunnell_ @zoom_us I've got the same issue, can't login on pc or android
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lake2017
(@ShoLake2017) reported
@zoom_us Hi! I have a trouble with signing-in to Zoom with my Facebook account. Even though I push "Sign In with Facebook", my sign-in was rejected and I was asked to push the same button again and again. How can I solve this problem? Please give me an advice.
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Tessa Keough
(@TessaKeough) reported
@genealogytours @zoom_us What is the problem?
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Karen Shiel Smith
(@shineykaren) reported
@zoom_us hi I’m am unable to logging my account I usually login with Facebook. But nothing is happening
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Lauren Osborne (she/her)
(@speechieLO) reported
Hey @zoom_us, Is it possible to add a meeting to my Zoom "Meetings" Tab, when I'm not the host??? Or do I have to trawl through my email everytime to find the link? (I did try the online help center, but I couldn't find the answer).
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AnneBarschall
(@AnneBarschall) reported
@zoom_us This is just unacceptable. I can use the PC, but I should be able to use this new computer without having a problem
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Suzy
(@SaucySongstres1) reported
@zoom_us How do I speak to a person to resolve a sign in issue? I can't sign in so I can't get the hostkey needed to talk to someone about being unable to sign in
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Jason Ramasami
(@jasonramasami) reported
Before Big Sur and the latest iOS updates I was able to have a @zoom_us meeting running on my Mac *and* share my iPad screen within the app. I have searched high and low and cannot find how to enable this functionality. It’s pretty essential to me running isolation classes. Help.
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luca giusti
(@lucagiusti) reported
@zoom_us Service is down... great news for who has a subscription (as me) 👍
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CHRISTINE WOODCOCK
(@genealogytours) reported
@TessaKeough @zoom_us Problem still not resolved
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Mark Fraser
(@Mark_Fraser) reported
@brightwhite @zoom_us I use zoom pretty much most of the time, teams next. Zero issues. Zero bombing. User error perhaps?
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AnneBarschall
(@AnneBarschall) reported
@zoom_us It's somewhat improved, but it's still not as good as without the background. I come through out of sync. I'm supposed to be in a virtual play. I need to use the virtual background. There's not an issue with the PC.
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Focus 4 Fitness
(@Focus4FitnessUK) reported
from
Norwich, England
@zoom_us is there an issue this week? 3 X my meetings have immobilised my laptop??
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Marc Schipperheijn
(@mschipperheyn) reported
from
São Paulo, São Paulo
Has anyone embedded @zoom_us videoconferencing in a webpage. We're having tons of issues. They still use jquery and bootstrap for ****'s sake. Seems like their embedding api is nowhere near the quality of the video conferencing itself.
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Tessa Keough
(@TessaKeough) reported
@genealogytours @zoom_us Glad it resolved - sorry you had issues
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ottawanna
(@ottawanna) reported
@zoom_us help! My paid account is missing and I can't access support because it keeps asking for a key, but it won't give me one because it doesn't believe my account exists!
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Mayada_Adil
(@Mayada_Adil) reported
What are the chances uniquely today of me facing technical issue “zoom got stuck” when I was supposed to present about my Sudan and South Sudan relations in class of Diplomacy in African countries, I’m very disappointed from the @zoom_us today!
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Public History at UL
(@PublicHistoryUL) reported
@RomieHartigan @zoom_us I'm not entirely sure tbh... I guess we can try to figure it out through trial and error. I imagine it comes with all forms of the app though. If not it is something that needs to be addressed.
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Josh Funnell
(@joshfunnell_) reported
.@zoom_us Help! I really need support. I cannot log into my licensed account’s Zoom portal. I try to log into the account using Facebook, but it does nothing, takes me back to the log in page with no errors and the URL changes to :signin?error=access_denied
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sarah joy middleton
(@sarahjoymid) reported
@ellie4443 @annaclock WHY?! @zoom_us can you help?😭😭😭
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shortstack
(@shortsnackkkk) reported
Literally got me on Instagram begging for help I’m so tired and they don’t have a live customer service line for pro accounts? @zoom_us you’re ******* UP baby
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Asimsays
(@asimk242ALI) reported
@zoom_us @Upwork thats only source of income for me :( :( !!! My top rated upwork account has been blocked without any reason i have been working on upwork for like 3 years with fantastic feedback from clients please help me get my account back . #upwork #upworksuccess #unblockupworkaccount
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Dr Richard Matthews 🇦🇺😷👻
(@rhematt) reported
Has anyone else seen that @zoom_us no longer accepts NDI Audio? Video works without an issue but NDI Audio doesn't flow through on MacOS Big Sur. Checked NDI output from OBS and NDI signal generators. It works into a monitor just not into Zoom. #OBS @OBSProject @NewTekInc
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Rasitha Leelasena
(@rasithal) reported
@zoom_us Thanks, managed to change country. I kept receiving multiple errors whilst doing so though.
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CHRISTINE WOODCOCK
(@genealogytours) reported
@TessaKeough @zoom_us And my son figured out the problem in 10 minutes
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Anita srkian
(@AnitaSrkian) reported
@zoom_us Do something about live caption for people with accessiblility issue .. without third party n host independent 🙏