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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Sign in (38%)
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App Crashing (31%)
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Connection (21%)
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Multimedia (7%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nehalem |
Connection | |
 Singapore |
App Crashing | |
| Amelia |
Sign in | |
 Colmar |
Sign in | |
| Columbus |
App Crashing | |
| Columbus |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Belen
(@brianbelen) reported
Was surprised to discover that the “Allow Screenshare” option had disappeared from the @zoom_us iPad app. Dunno if this was a glitch, but it was a terrible inconvenience during two meetings I hosted.
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freedomfollowers
(@freedomfollow5) reported
Looking for help on #zoom @zoom_us - need to be able to mute 1 participant all the time but allow others to unmute & how to tell if someone leaves? Pls help
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Janet Rodriguez
(@JanetRo37442412) reported
@zoom_us zoom not working 😭🤨🤨🗿🤨🤝🤌😦
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Louis Carter
(@louislcarter) reported
@zoom_us was just holding a zoom meeting with several people and it went down - did anyone else go down? #zoomisdown #zoomdown
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adem özmen
(@zizil_61) reported
@zoom_us today in my lesson one of my students account has been hacked. Even if I locked the rename function, the hacker could rename himself. Moreover he/she wrote obscene words. Not only on the phone, but also on the pc. This is the fourth time we have this problem. We have
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Mita Saha
(@MitaSah90465630) reported
@zoom_us Sir, I am facing problem in zoom when I am using in desktop. So can you fix the problem I am facing in zoom? Though I have a good internet connection
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Felipe Mejia
(@felipemejiarei) reported
from
La Vergne, Tennessee
@zoom_us omg your chat system sucks!!! I cant log into my zoom bcuz well idk lol! Help please
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Kira B.
(@babykeeks5) reported
@zoom_us please shut down this week, we are stressed!
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Michael Ross
(@mross715) reported
@zoom_us Great! Maybe they can fix your terrible interpretation feature!
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Traci Peace-Greco
(@GrecoPeaceT) reported
@zoom_us I did as you said. Wrote a long email and received a response that you would NOT be able to help me. I SPENT ALL THE TIME TYPING MY ISSUE AND YOU SAID YOU CAN’T HELP?? THAT IS NOT OK, I DESPERATELY HELP!! PLEASE HELP!!
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Lauren Myer
(@Ldmmyer) reported
we need to petition @zoom_us to be down on Thursday for children everywhere (& teachers) to have a break #snowdays2020 #snowday
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Get Investing
(@get_investing) reported
@AREFlN Not good enough bro, copytrader needs to fix up $ZM fix up @zoom_us @ericsyuan
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Joshua Sugarman
(@TheJSug) reported
Looking for some @zoom_us help for a very weird issue. Whilst my webcam looks wonderfully crystal clear to me, apparently it flicks into nightvision mode randomly for recipients on the video call even when showing as working fine on my screen.... A very strange oddity!
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Francis Lortie
(@FrancisLortie) reported
@zoom_us 1/2 So I'm locked out of my account, with a meeting soon. Tried to call tech support, bcuz Im not getting any password reset e-mails. Tried 4x. Apparently, I don't get phone support. Thanks for the help Zoom. Thanks alot!
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Santosh Panda
(@santoshpanda) reported
Frank views:👇 @zoom_us is all great for flawless video. But it sucks on reports/usability for the host. Example: If you are hosting 4 webinars in a month, you have to 6-click to gather no of attendee data. ...more such usability issues..
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rose
(@sekufey) reported
@zoom_us pls go down i dont wanna be in class
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Dr Jarryd Willis PhD
(@DrJarryd) reported
If anyone finds a solution to this please let me know asap Ultimately @zoom_us should correct the coding error in the recent update. @social_brains @AmandaKMontoya
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micia
(@DeMiciaValon) reported
@zoom_us help
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Tara Bruno
(@tarabruno) reported
As a "video" platform, I'm gonna need @zoom_us to up their video recording quality. It's downright terrible at the moment. Please and thank you. xx
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Twiggy Twigs ༉‧₊˚ ∥ Dead’s Manic Pixie Dream Girl
(@GOTHTWlGGY) reported
Hey @zoom_us I’m sorry I solved the problem
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Fart Vandaley
(@FartVandaley) reported
@zoom_us you're password reset function doesn't work. It just emails you a link to sign in again. This is a basic function, you should fix this ASAP. Horrible.
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Punit J Rajpara
(@punitrajpara) reported
@EccentricFella Both terrible. @zoom_us for the win
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Aizat Shamsuddin
(@AizatSH_) reported
@zoom_us customer service sucks. Sucks sucks sucks.
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Carey Morewedge
(@morewedge) reported
Anyone figured out why bluetooth microphones seemed to have suddenly stopped working on @zoom_us? Or how to fix this? Maybe just an @Apple thing?
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Paul Conway
(@DoomCube) reported
@zoom_us my wife is trying to activate an account which was paid for. She received the activation link on the 7th of December, but it is now somehow expired. The online not won’t help, who do I contact to resolve this?
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Kalpan
(@BlackCoffeeOnli) reported
@_theaxeeffect_ @zoom_us plz solve her problem.
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Lana Elie
(@LanaElie) reported
London goes into yet another lockdown and google goes down. The world really is ending. Will @zoom_us be next?!? Then what?
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Traci Peace-Greco
(@GrecoPeaceT) reported
@zoom_us I NEED HELP!!!!! Come on, you say contact CS and I get a reaponse saying YOU CAN’T assist me, with a my windows 7 and profile pic issue! COME ON @zoom_us!! COME ON! SO, SO NOT OK!! I NEED HEEEEELP!!!!!!
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koley
(@autumnrats) reported
@mrsavalance @zoom_us Try updating the drivers for the webcam Go to device manager and find d the webcam Right click and select update drivers Then it will ask about where to find these drivers, click the option that says about searching online That should help a bit maybe
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Rush
(@exRAF_Al) reported
@YellowtailFP @zoom_us All bets are off in this vacuum. Economics experts and fund managers should experience what the intelligence community did after war in Iraq. It was asked to explain how it was duped, how it missed so many inconsistencies and made so blatant a series of professional errors.