Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (40%)
• App Crashing (20%)
• Sign in (20%)
• Multimedia (16%)
• Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Multimedia	16 days ago
Coventry	Sign in	20 days ago
San Carlos	Multimedia	24 days ago
Conshohocken	Connection	25 days ago
Cranberry Township	Connection	29 days ago
Swadlincote	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel Lawson (@rachel_norfolk) reported 5 minutes ago

  I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.

• 
  Mohammed Hamid (@mhamid86) reported 5 minutes ago

  @zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.

• 
  Dr. Felisa Reynolds (@felisa_reynolds) reported 6 minutes ago

  Soooooo @zoom_us is down for us @Illinois_Alma?

• 
  Ricardo (@Rixards_All) reported 8 minutes ago

  @zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!

• 
  Hempfy (@Hempfy_Swiss) reported 10 minutes ago

  @GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄

• 
  Rob Tonks (@RobOfTheTonks) reported 12 minutes ago

  @bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.

• 
  Nicole Marie 💛 (@NikitaMariaSays) reported 14 minutes ago

  Is anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?

• 
  André Biernath (@andre_biernath) reported 15 minutes ago

  @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 17 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  eelke (@esctec_nl) reported 18 minutes ago

  @zoom_us pff doing my duty in reporting a trademark issue. no you want me to spend 30 min in answering questions! go figure it out

• 
  Ómid M. (@moids) reported 18 minutes ago

  @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.

• 
  stevebermeo (@stevebermeo) reported 23 minutes ago

  @zoom_us @caniscausa Is zoom down I keep getting kicked out

• 
  Dear Gay Journal (@GayAnnals) reported 24 minutes ago

  @RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!

• 
  Hendy (@henzet_79) reported 27 minutes ago

  @zoom_us hi, i cannot login to my zoom account

• 
  Pierre Bruynooghe (@P_Bruynooghe) reported 28 minutes ago

  @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

• 
  Mai Somaa (@MaiSomaa) reported 29 minutes ago

  @zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 33 minutes ago

  @zoom_us how can I solve "error code 104103"?

• 
  slow-moving apocalypse (@sarahflorman) reported 36 minutes ago

  @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

• 
  Pamela Almand (@CaptPamsVoice) reported 37 minutes ago

  @zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!

• 
  DeKlan the Police (@L1573N) reported 38 minutes ago

  @egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”

• 
  Dodo Rejoice Mission (@DodoMission) reported 44 minutes ago

  @zoom_us elearn.nouedu2.login/ net

• 
  Karim Khader Ⓥ (@karimskhader) reported 46 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  ObserverHerb (@observerherb) reported 50 minutes ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

• 
  Mark Loke (@LokeMark) reported 52 minutes ago

  @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 53 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  Christos Karamanolis (@XtosK) reported 55 minutes ago

  @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 57 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  Anastasia Piliouras (@anapiliouras) reported 58 minutes ago

  @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

• 
  bernie westacott (@berniewestacott) reported 59 minutes ago

  Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!

• 
  Mary Rinaldi (@soulcarousel) reported 59 minutes ago

  . @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.