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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (48%)
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Sign in (24%)
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App Crashing (14%)
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Multimedia (7%)
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Glitches (3%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ihlow |
Connection | |
 Bogotá |
Connection | |
| Krefeld |
Connection | |
 Hermosillo |
Multimedia | |
 Palo Alto |
Sign in | |
| Channahon |
Video |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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HellSpawn
(@4DParadox) reported
@zoom_us **** this application it gives me headache and ******* eyes hurt. I wish this crappy application was never made.hope you go down really soon.
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Nubi Kay
(@NubiKay) reported
"Can you see my screen?" "Am I sharing the right screen?" "Oh no, not what I wanted to share. Can you see this particular screen now?" Looks like a simple "preview" or "show me what I'm sharing" feature would fix this. @zoom_us
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torisan
(@torisan71853485) reported
Dear @zoom_us ,we have trouble with cancelling Webiner option and Cloud Recording option from monthly billing Pro use contract in Japan. We want to cancel options. We Need urgent help. We already sent email to your billing team. my number is 7002775682.
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Iyke Onyes!
(@IkTripz) reported
Hello @zoom_us i have since canceled my paid subscription, September. Why do i still get invoice? Even when I don't use the service?
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Baron Botch #WholesomeGang
(@BaronBotch) reported
.@MicrosoftTeams is the very worst. It worked poorly with my audio interface this evening. It would only recognize one channel, not two. Musician could play his keyboard but not use his mic. This is NEVER a problem in @zoom_us. I really wish the client had used Zoom instead.
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Becca Piano
(@BeccaPiano) reported
Tried for 15-20 min. No "join meeting" button on linked page. Click "Launch mtng", page blinks but goes nowhere. Thot maybe bad link but no corrective email so probly not link issue. Downloaded Zoom to 2nd (identical) phone. After sloow download, tried on THAT phone…> @zoom_us
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Dr Ever Vigilant
(@LarryHuey) reported
@katelins @marcorubio @zoom_us I take issue with your grammar.
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Chris "the fascists are back, Ted" McCray
(@cjjmccray) reported
@zoom_us Hi, most recent update on Windows 10 64-bit (the app is 32-bit though) has introduced a memory leak. Two calls, same problem - about 55 minutes in, it starts consuming memory and hitting the disk until it locks and I have to kill it.
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Paula Doyle
(@PaulaDo06619127) reported
@Krislkup @marcorubio @zoom_us More like snakes, lizards, rats, vermin, ( I’m sorry to insult the vermin) .....cockroaches (aren’t they BIGGER IN FLORIDA?)..just can’t help myself....just like REESE’s pieces, NOT SORRY!
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Little Red School House
(@LRedSchoolHouse) reported
@zoom_us why does ZOOM not record anything when someone mutes themselves? This is a horrible feature & has caused us so much syncing plus editing issues.
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Teixeira JRT
(@teixeira_jrt) reported
@zoom_us That is exactly what I did. Do it think this is something that you can patch? Or is this an error on the user's end?
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Ariel
(@ariel_penaINC) reported
Name one worser company than @zoom_us. They are absolute dog ****, if I fail school because of bad attendance it’s all their fault. Can never log onto their ******* crap. Always errors, always kicks me out, won’t let me sign in, etc. Please fix your ****
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Tarmo Remmel (🇨🇦/🇪🇪)
(@TKRspatial) reported
Anybody else getting a @zoom_us error code 1054?
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Whorfery
(@Whorfery) reported
@zoom_us Yes. Train your customer service reps to not hang up on people.
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pedantic uncertaintist duck
(@mathtick) reported
Does Zoom or any other service have a chat roulette feature on a timer? So day you want to iterate through the n choose k groups in your team through a party and you want to flip every two minutes? Feels this is how zoom parties should work @zoom_us @google
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Nebguy
(@Nebguy1) reported
@marcorubio @zoom_us You didn’t help, *******.
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Varun Sagar
(@mevarunn) reported
@zoom_us Dear Team, I have enrolled for a pro plan yesterday in my zoom which is worth 1300 INR... But not able make a co-host while pro plan shows that co-host is available... @zoom_us you people are too weak when it comes to help your customer... Kindly inform and do needful!
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Tarmo Remmel (🇨🇦/🇪🇪)
(@TKRspatial) reported
.@zoom_us - updating your 1054 error code to say “Please change your password online” would be much more helpful.
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Alphabet City: The Consonants Revolution
(@City_of_Letters) reported
@marcorubio @zoom_us Seriously, who the fk votes for these terrible people to represent them like who votes for these bad faith actors.
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Trumpster
(@ScottEpcot) reported
@marcorubio @zoom_us What are you doing about the election fraud? This is the only issue that matters right now. Get after it or YOU'LL NEVER BE ELECTED AGAIN. #StopTheSteaI2020 #DUUUVAL
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Dan Tuuri 🔑💻
(@dtuuri) reported
Hi @zoom_us with changes to support systems I can no longer get help on my paid account. Unfortunately my employer cannot find missed recordings (cloud) how can I get help?
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Arran Haynes
(@ArranHaynesVO) reported
@realkatiejow It's called "being responsible." My mother died earlier this year, not Covid, and it's my father's first holiday season without his wife in 52 years. I want nothing more than to be there with him, but we're not terrible people, so it's Christmas over @zoom_us for us.
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Azos Rashid
(@AzosRashid) reported
@ericsyuan or anyone from the @zoom_us team. Can you please get someone to contact me. It’s coming up to a week and my issue still isn’t resolved. It’s impossible to get to speak to someone who can help and all the emails are from bots.
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Emilio Vera
(@EmilioVeraXII) reported
@zoom_us Hey, I really appreciate your response to my Tweet, I sent an email to the address you provided me and got an automated response, the problem is that it asked me to sign in to my Zoom account to file a report. Problem is, my account is banned, I can’t sign in.
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Turk Akbay
(@Turkism) reported
@zoom_us Your Customer Service is non-existent. Your Bot also is stalling and hangs after goving my 6 digits. Will you put some of your new success/cash to hire people to help your customers??????
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Nick Brown
(@sTeamTraen) reported
@zoom_us I had to create an account to get to a meeting and was in a hurry, so I used "log in with Google". Now I would like to use password-based login, with the same Gmail address as my username. Can I convert my account's login method from Google to username/password?
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President-Elect Tyrone Harris
(@TyroneH00055289) reported
@marcorubio @zoom_us Marco please don’t let the people that burned down our businesses and homes also steal this election. It’s not a coincidence that all this happened in swing state/cities controlled by Dems.
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Moshe_Blackberg
(@BlackbergMoshe) reported
how do i get some help with #zoom (@zoom_us)? when I join a meeting using my #windows device, my #wifi goes from a ping of blow 3ms to over 100ms, and my download speed goes from over 20mbps, to blow 2mbps. anyone know why?
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Travis Edrington
(@traisjames) reported
MERRY CHRISTMAS! Our @zoom_us family get togeather is cancelled due to @MediacomCable outage. @MediacomSupport says we should be able to get a technician out a week from tomorrow.
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Tired and Worn out
(@wendy_esl) reported
@zoom_us some of my students couldn’t get onto my zoom link even though it’s the same zoom link we’ve been using everyday. Needless to say, it was a terrible day.