Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (34%)
• Sign in (25%)
• Multimedia (19%)
• App Crashing (16%)
• Glitches (3%)
• Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Multimedia	20 hours ago
Coventry	Sign in	5 days ago
San Carlos	Multimedia	9 days ago
Conshohocken	Connection	9 days ago
Cranberry Township	Connection	14 days ago
Swadlincote	App Crashing	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  brO (@hallelujah03041) reported 5 minutes ago

  @ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP 🙏

• 
  Bronwen (@Bronwen6720) reported 8 minutes ago

  @zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.

• 
  VM (Vicky) Brasseur 💉⏳ (@vmbrasseur) reported 9 minutes ago

  @mooreds Yessss. Having DMs get lost is a real problem. Lotta iteration could happen on that part of the service. I'm looking forward to that hopefully happening soon, @zoom_us.

• 
  Nelson Cardona (@nelcarana) reported 9 minutes ago

  @zoom_us I AM HELP ME

• 
  Pamela Almand (@CaptPamsVoice) reported 16 minutes ago

  @zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!

• 
  stevebermeo (@stevebermeo) reported 19 minutes ago

  @zoom_us @caniscausa Is zoom down I keep getting kicked out

• 
  The London Writers' Salon (@WritersSalon) reported 20 minutes ago

  If you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)

• 
  Dharmadhikarii (@G_Dharmadhikari) reported 20 minutes ago

  @zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet

• 
  LCTTA (@LCTTA) reported 22 minutes ago

  @zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.

• 
  rachelle (@haddad_rachelle) reported 26 minutes ago

  @zoom_us after the new update am unable too connect on my 4g service, is that normal ?

• 
  Robert Clark (@bostonbobby617) reported 27 minutes ago

  @zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.

• 
  Christos Karamanolis (@XtosK) reported 31 minutes ago

  @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

• 
  ObserverHerb (@observerherb) reported 35 minutes ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 36 minutes ago

  @zoom_us how can I solve "error code 104103"?

• 
  Skull Lady, Annoying Libertarian (@skullady_malady) reported 38 minutes ago

  @zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.

• 
  Haebar85 (@Aresss100) reported 42 minutes ago

  @zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 43 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  Amit Godbole (@amitGodbole) reported 47 minutes ago

  @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

• 
  binu (@binunijkumar) reported 47 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Stone Pills (@AlinaPills) reported 47 minutes ago

  @roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.

• 
  Gerard Strouth (@gstrouth) reported 48 minutes ago

  Them: To use a vanity URL you need to prove you own the domain with a dns record. Me: No problem, done. Them: Oh it looks like that URL is already taken. Me: How, I've owned this domain before you were a company @zoom_us #fail

• 
  André Jacobs (@andre_jacobs) reported 49 minutes ago

  Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

• 
  Raumpionier (@Raumpionier) reported 49 minutes ago

  @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

• 
  Lil The Kreative (@Lil_the_kreativ) reported 49 minutes ago

  To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.

• 
  Rachel Lawson (@rachel_norfolk) reported 50 minutes ago

  I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.

• 
  Dear Gay Journal (@GayAnnals) reported 51 minutes ago

  @RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!

• 
  Zafi (@BanuZafi) reported 53 minutes ago

  @zoom_us i need a help

• 
  Alana Sheeren (@alanasheeren) reported 53 minutes ago

  @zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.

• 
  Ann Lee (@leeannindonesia) reported 57 minutes ago

  @PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.

• 
  Ms. AK (@akincali) reported 58 minutes ago

  @zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.