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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (41%)
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Sign in (32%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| App Crashing | ||
| Sign in | ||
| Sign in | ||
| Connection | ||
| Connection | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Melai
(@lai1205) reported
@zoom_us please help me someone used my credit card to purchase a zoom account..
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Donna Maria: The Lifestyle CEO
(@donnamaria) reported
Customer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice
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kobenimeal
(@kobenimeal) reported
@brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!
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adechian
(@adechian) reported
@zoom_us I'm not receiving two factor authentication code, please help
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Penyembah Bakso
(@BaksoPenyembah) reported
@xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?
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Italia
(@Italia09294177) reported
@zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!
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PinayKeto
(@PinayKeto) reported
@LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....
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Ashutosh Parashar
(@13thebobber) reported
@zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom
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Ivan Reid
(@theivanreid) reported
@Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!
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Ann Lee
(@leeannindonesia) reported
@PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.
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lenny almatsier
(@lennyhopipola) reported
@MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.
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Ms. AK
(@akincali) reported
@zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.
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sam darshan
(@samdarshan97) reported
@YashviSanghavi @zoom_us @Zoom Same issue
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Zafi
(@BanuZafi) reported
@zoom_us i need a help
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Rahul k
(@rahul061993) reported
@Zoom Hi All, I could experience a issue on this platform today which seems to be strange where while connecting a bluetooth headphone via this application makes the video conference lagging! If someone experience the same!? -from india @zoom_us
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Dharmadhikarii
(@G_Dharmadhikari) reported
@zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet
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judith
(@judith1907) reported
@Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??
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binu
(@binunijkumar) reported
@YashviSanghavi @zoom_us @Zoom Same issue
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John D Brownlie
(@johndbrownlie) reported
Somehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning
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Hendy
(@henzet_79) reported
@zoom_us hi, i cannot login to my zoom account
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🚩 Selene de Hekate “O Brasil tá Lascado”
(@selenedehekate) reported
@zoom_us how can I solve "error code 104103"?
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YASHVI SANGHAVI
(@YashviSanghavi) reported
@zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...
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Kishore Kumar Das
(@Kishore59516918) reported
@zoom_us I kishore kumar das .pliz tha I no inglis spiking I am hindi dailok hering pliz help I am invest olredi agri pliz help hindi india
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Haebar85
(@Aresss100) reported
@zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.
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André Jacobs
(@andre_jacobs) reported
Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.
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𝙽𝙾𝚄𝚁𝙷 𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷〆
(@oohnohyun) reported
@zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?
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Rachel Lawson
(@rachel_norfolk) reported
I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.
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Daniel Carmona
(@DanielC85829866) reported
@zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem
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Mahendra Lama
(@Mahendr53828703) reported
@zoom_us @Zoom Please help me please my realy many probelam please help me
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Brennan Taylor
(@Brennan81511014) reported
@vivekag43242977 @zoom_us @Zoom Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you