Zoom status: messaging issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- App Crashing (50%)
- Multimedia (25%)
- Sign in (25%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil
|
Multimedia | 9 days ago |
 Leganés
|
App Crashing | 28 days ago |
 Iowa City
|
Sign in | 2 months ago |
|
Hayward
|
App Crashing | 3 months ago |
 Bristol
|
Sign in | 3 months ago |
|
Crewe
|
Connection | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
The London Writers' Salon (@WritersSalon) reportedIf you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)
-
Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported@zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.
-
Stephanie Liebergen (@NewsLiebs) reportedHey @zoom_us ... seems you're having some problems. I've got an interview stuck in your cloud processing somewhere. Help a reporter out here!!
-
usableknowledge (@usableknowledge) reported@zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.
-
Stone Pills (@AlinaPills) reported@roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.
-
Dmitry Gorbatov (@dmitry_gorbatov) reportedLooks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?
-
Tony - Pod Guy - Groves (@Trickstersworld) reportedChrist the @zoom_us customer service makes Eir look good.
-
YASHVI SANGHAVI (@YashviSanghavi) reported@zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...
-
Laura Ciriani (@LauraCiriani) reported@zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience
-
Ms. AK (@akincali) reported@zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.
-
Jo C (@JoCash888) reported@zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!
-
Italia (@Italia09294177) reported@zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!
-
Ricardo (@Rixards_All) reported@zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists
-
Varadharajan K PhD (@VaradhKrish) reportedok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us
-
❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported@zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?
-
HOURLY LIFE of Fred Campos (@FredsDaily) reported10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.
-
Kelsey Knight (@kk2nite) reported'@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation
-
Pulentomario (@Pulentomario3) reported@zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone
-
Wasim Ahmad (@wasim80) reported@zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,
-
Gerard Strouth (@gstrouth) reportedThem: To use a vanity URL you need to prove you own the domain with a dns record. Me: No problem, done. Them: Oh it looks like that URL is already taken. Me: How, I've owned this domain before you were a company @zoom_us #fail
-
Andrew J. Moodie (@MoodieStrat) reportedis anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...
-
Nelson Cardona (@nelcarana) reported@zoom_us I AM HELP ME
-
Pamela Almand (@CaptPamsVoice) reported@zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!
-
Bronwen (@Bronwen6720) reported@zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.
-
Leslie Truex, Literary Agent (@ltruex) reportedDo any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?
-
Dodo Rejoice Mission (@DodoMission) reported@zoom_us elearn.nouedu2.login/ net
-
Mark Loke (@LokeMark) reported@zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?
-
Lily Dwoskin O'Neil (@lilydwoskin) reportedDoes anyone else experience this glitch in zoom? When I schedule meetings, periodically registration checks itself sometime after I create a link without my knowledge or any action on my part. Zoom support says there is no issue on their end. It's super frustrating! @zoom_us
-
Dr. Felisa Reynolds (@felisa_reynolds) reportedSoooooo @zoom_us is down for us @Illinois_Alma?
-
SatScript | i Can Do (YO)ur STUFF (@SatScript) reported@CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.