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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (44%)
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Sign in (30%)
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App Crashing (16%)
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Glitches (5%)
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Video (3%)
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Multimedia (2%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bremen |
Sign in | |
 Lloydminster |
Glitches | |
 Guayaquil |
Connection | |
 Mountain View |
Connection | |
| Santa Rosa |
Sign in | |
| Laguna Hills |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Ricardo
(@Rixards_All) reported
@zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists
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Raumpionier
(@Raumpionier) reported
@zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.
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Urbano Network
(@urbanonetwork) reported
I have been on @zoom_us chat for an hour, on my third assistance having swerved the terrible AI and still no nearer to answering this question: On the Pro plan can you host webinars below 100 people? Three staff don't know
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Dimitrios Fytanidis
(@dfytanid) reported
@MoodieStrat @zoom_us Yeap... :( Same errors here..
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Laura Ciriani
(@LauraCiriani) reported
@zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience
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Jordan Tobin
(@jordandeelight) reported
@zoom_us I need to make a complaint regarding customer service, how can I direct this please?
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Lorena M. Olaya A.
(@L0laya) reported
@jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time
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Jerome Klodzinski
(@t04f) reported
@bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.
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Falk Dübbert
(@falkduebbert) reported
@bbrundert @Logitech @zoom_us With Catalina: no problems.
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Karim Khader Ⓥ
(@karimskhader) reported
Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.
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Shawn
(@shawnandthecity) reported
Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.
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Brighton West
(@BrightonWest) reported
As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?
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Alfredo Canziani
(@alfcnz) reported
@zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.
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AGU_EPSP
(@AGU_EPSP) reported
@MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.
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Ricardo
(@Rixards_All) reported
@zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!
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HulaHeart | Lianna
(@HulaHeart_) reported
@ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳
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Jose Roberto Davila
(@JR_GuSSi) reported
@zoom_us I contracted an annual plan yesterday in Mexico, but at no time was it specified that the charge would be in dollars, can you help me.
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Bjoern Brundert
(@bbrundert) reported
Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...
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bson 👨🏼💻
(@b_son4) reported
from
Manteno, Illinois
@zoom_us fix your **** or @Xfinity fix your **** someone fix some ****
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Keith Lee
(@KeithRichardLee) reported
@bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub
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Andrew J. Moodie
(@MoodieStrat) reported
is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...
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Claire Masteller
(@ccmasteller) reported
@MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?
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Dr. Felisa Reynolds
(@felisa_reynolds) reported
Soooooo @zoom_us is down for us @Illinois_Alma?
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Keith Lee
(@KeithRichardLee) reported
@bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢
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TheRealPomax (@TheRealPomax@mastodon.social)
(@TheRealPomax) reported
Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.
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bernie westacott
(@berniewestacott) reported
Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!
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bson 👨🏼💻
(@b_son4) reported
from
Manteno, Illinois
@zoom_us fix your **** or @Xfinity fix your **** someone fix some ****
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Kayla’s HiFi Club
(@KaylaBlais2) reported
@zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update
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Anastasia Piliouras
(@anapiliouras) reported
@MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...