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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (32%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Connection | |
| Melbourne |
Connection | |
 City of London |
App Crashing | |
 Grande Prairie |
Sign in | |
| Sydney |
Connection | |
| Melbourne |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Tobey (Investigate and prosecute)
(@TJoseph54) reported
@zoom_us I am missing the background option. I have a paid account. Tried all your options in help, no luck. Using IPad, and meet your requirements. What do I do?
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Lana Franks
(@LanaFranks) reported
@zoom_us @JharnaPariani I have the same issue. Reported it but no response yet.
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NXM1
(@NXM112) reported
@zoom_us What happens whenever you open a new meeting or join one that has become slow and poses various problems despite the power of the Internet. Please solve Of some of the problems I encountered 104103 104101 104104
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Rodney Littles II
(@rlittlesii) reported
I need the video conferencing softwarez to fix their broken "Raise Hand" button. I feel like it should notify the meeting with more than just an icon. Maybe thunder bolts and lighting when a hand gets raised? @zoom_us @MicrosoftTeams
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tvjames+ 😷🇺🇲
(@tvjames) reported
@zoom_us need an indicator when another presenter is having connectivity issues. That would eliminate the "is everyone else hearing Jim just fine?" and allow a moderator to jump in quicker and keep things rolling. Maybe a small yellow dot on their profile picture.
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Dr. Barbara Taylor
(@bltmacomb) reported
I was running a large @zoom_us meeting w/ many breakout rooms. After a couple of hours, I couldn't move people to rooms. In Dec, I closed & reopend breakout rooms to fix the issue. Today it failed. I lost all access to rooms. I had to close the meeting & restart. Thoughts? v5.4.9
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Laura 🦋
(@LaraNi87) reported
@zoom_us can you please help as to why I can only see 9 people on my screen? Thanks
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Kalesh
(@Kaa1i) reported
@zoom_us what's the fix when the last meeting host forgot to leave the meeting? This is frustrating as the next meeting host can't join, as the previous host session didn't allow
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Yusif Katulie
(@OrYusif) reported
from
Accra, Greater Accra Region
How do you login the @zoom_us app with a Google Linked account? Works on the web but now I'm asked for a password I didn't provide during sign up because I clicked on google. Please @zoom_us help.
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KATY ANDREWS ✨🌙
(@KATYAND) reported
@maggiefok @zoom_us It’s the notification sound attached to the ‘reminder’ that bores through my skull when I’m wearing headphones. I legit can’t find a solve other than turn down the system level - which always seems to find its way back to 100000000%
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Joshua Burshaw
(@jburshaw) reported
@Sasky @zoom_us So time to burn the house down?
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Damian Keane
(@VedderHead86) reported
@zoom_us Hi there. Since updating the latest Mac OS, Zoom crashes my Chrome browser at least once a day when I click on “Join a meeting”. Is this a known issue?
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Elma Harmans
(@elmahar) reported
@zoom_us No we cannot!!! Because of the issue we have! That is just it!
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Elma Harmans
(@elmahar) reported
@zoom_us We urgently need support login in!! We cannot reach out to you because of our login in issue! What to do????
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Omar Quimbaya 齐漠 🇵🇷 🇨🇴 🇨🇳
(@WrittenbyaPanda) reported
@jdstraughan That's terrible. I am sorry that happened, Jason. That's quite frustrating. What's up, @zoom_us? Why you stopping my boy, Jason, from getting interviewed?!
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CheckinJunk
(@CheckinJunk) reported
@BlueBaileyxxx @zoom_us Only problem is now you have to attend those >40 minute calls
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Chris Larder
(@ChrisLarder) reported
@MicrosoftTeams it's so painful to work on this platform. Even with powerful wifi, it's incredibly slow, full of bugs and errors! Yet no matter how many attend meetings on @zoom_us it's slick and rarely fails ...
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Joel G Goodman
(@joelgoodman) reported
from
Austin, Texas
@KGHart @sethodell @zoom_us The chat feature is perhaps the worst chat I’ve ever used. Like. Put a product team on that and fix it.
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Cody Craven
(@codycraven) reported
@JCL324 @andrewmriley @zoom_us My solution to Zoom's bad behavior has been to only use the web client - which requires pretending like I am having trouble downloading the client when joining a meeting
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Elma Harmans
(@elmahar) reported
@zoom_us That is part of the problem!! Please inform how we can have live contact!
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Kelly Wisecarver
(@WisecarverPR) reported
Help @zoom_us! I need a PERSON to answer a question related to #fraudulent invitations appearing. No answers/direct contacts on your site. DM me with a direct email or phone. Thanks.
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@travisamex
(@travisamex) reported
@zoom_us why can’t I launch a poll in a breakout room? Awful - pls fix to allow this or properly update your website documentation. Nice surprise 15 mins before a huge meeting! Wanted each breakout room to do their own polls
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Alec Hershey
(@Unnamed_Shinobi) reported
. @zoom_us Should let you adjust people's volume individually. You should be allowed to turn some people down.
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Ujjwal Sharma
(@ujjjjwall) reported
@zoom_us Is the raise hand option disabled?? Not able to raise hand ...pls fix the problem with the new update
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Madeleine Sauve
(@MadeleineSauve) reported
Must just be me (cuz everyone luvs zoom?!) but I’m officially pissed off at the eleventy ways @zoom_us access can be set up 😡🤬 Sign in,enter code,oops glitch! Click, enter code, join with...... Sign in, to soon! Sign in 1 min before meeting...it started 1 minute ago 😩 #fkcovid
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Tony Uphoff
(@TonyUphoff) reported
To the #unifiedcommunications companies positioning themselves against @zoom_us, stop managing to the technology and start managing to the customer-experience. As part of this, start using your own service for video calls with orgs that don't use your service. Not pretty.
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IcyKnoX
(@Hunter____M) reported
@zoom_us Today in all my classes no one has had their cameras on, and kids are saying zoom is isn’t allowing the cameras. Are the servers down but only for cameras?
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Tim Stockil
(@TimStockil) reported
@bobby_bridge @zoom_us We use Zoom all the time - my wife is giving a lesson as I write - and generally it works really well. Problems seem to arise when one end of the conversation suffers from poor internet connection. Perhaps this was it. Not much you can do if it was.
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bebo
(@blinklair) reported
@zoom_us fix your sh1t
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Javelin Sam
(@javelinsam) reported
@zoom_us for me has been just an awful experience. Always slow to log in if it let's me, often kicking me out, links to meetings not working, pass codes not working, zoom client not launching. Just a stress I can do without.