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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (44%)
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Sign in (27%)
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App Crashing (17%)
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Video (5%)
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Messaging (3%)
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Glitches (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Connection | |
 Mountain View |
Connection | |
| Santa Rosa |
Sign in | |
| Laguna Hills |
Sign in | |
 Coyoacán |
Connection | |
| Chambersburg |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Makhija
(@NeilMakhija) reported
The biggest annoyance for teaching on @zoom_us is that I can't easily share or have everyone in the seminar watch the same video (whether youtube or on my computer). This should be an easy fix and be helpful to so many people.
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danny 🌸🍃
(@daniellemgreene) reported
I need @zoom_us to listen up. Plz create a function where I can turn down the volume of my zoom w/o adjusting the sound on my actual computer. Confused? See YouTube, Spotify, etc. Sincerely, me as I try to listen to something else while pretending to listen to ppl talkin on zoom
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Colin Parrish
(@ColinP3) reported
@flodebarre @zoom_us Have had Big Sur for a while now - no problems with, must be computer specific?
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Nic Raboy
(@nraboy) reported
@zoom_us are you aware of the problem your software is having on Big Sur when trying to share a screen when there are multiple monitors present? The share freezes unless the laptop is undocked.
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Sben Korsh
(@sbenkorsh) reported
just was in a @zoom_us webinar that was bombed by a hate group. event organizers, don't let your guard down even though this pandemic has gone on so long :/
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LBMenefee
(@LBMenefee) reported
@zoom_us @AnitaSrkian That won't work..... I am an "attendee" in most Zoom meetings. Please fix it so that there is a CC button on ALL Zoom meeting rooms. This is unacceptable!
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Shari Eberts
(@sharieberts) reported
@merylkevans @zoom_us For now yes. Zoom told me they are working to change it. The timing is unclear. This is a critical issue for full accessibility.
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Flo Débarre
(@flodebarre) reported
@magnusnordborg @zoom_us Thanks!! The quick fix during the talk was to send my presentation to someone else, have them share their screen, and I requested control so that I could advance the slides myself. It lagged a bit but was less awkward than repeating "next slide please"...
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Jamie
(@GreySkySaturday) reported
@zoom_us It is a google account, so I have access to it, but I would prefer not to have everything linked together. Now please help me change my password 😡
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Dr. Simone A. Douglas-Green
(@DrSimoneDouglas) reported
I have a challenge for the engineers/computer scientists @zoom_us . Out of necessity, we have existed in a virtual space for nearly a year. Why is "Zoom bombing" still a problem? Unacceptable. On behalf of the 175+ traumatized HS students and staff members, please fix it. (6/n)
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Fozznaut
(@fozznaut) reported
@JaneLSumner @zoom_us fix this! Teachers are sick of being constantly frustrated
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Nicole Hemenway
(@nkhemenway) reported
In case it saves anyone else time -- screensharing on @MicrosoftTeams slows down your computer even more than on @zoom_us. I'm excited for the day when it becomes a no-brainer that I'm about to share my screen w/o having to think about whether it will be too slow to be worth it.
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Alana Sheeren
(@alanasheeren) reported
. @zoom_us Super disappointed in your customer service for kids who have basic accounts so they can attend school.
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David Reader
(@davidareader) reported
@CCIE57654 @zoom_us It occurs to me I should be slightly less unhelpful Upgrade from (I think) 5.4.9 to 5.5.2 Always worked fine before Using an i5 2.5Ghz, which although old ought still to be plenty .. afterall, a lowly android tablet & chromebook have never given me trouble when I've used them
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catherine avadis
(@CaffrinA) reported
@zoom_us can someone help? I upgraded my plan but it's still basic???
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T Rosato
(@TRosato2) reported
@zoom_us Why do school use you for any platform when a student can’t even reach out for help. Your “support” section is the absolute worst! I need help getting a record of my sons past zoom meetings because the school marks him absent as I see him there. Maybe you can really help
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Meryl Evans speaks #DINBay March 25!
(@merylkevans) reported
@sharieberts @zoom_us Totally missed that under "What's Next" in your article. Yes, big issue as usually the problems are in webinars. One-on-one and small meetings, I'm able to use Google Meet.
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Michael Krigsman #CXOTALK
(@mkrigsman) reported
The @cxotalk show today with @ericsyuan CEO of @zoom_us is postponed due to CXOTalk hardware issues. This was not a Zoom problem.
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JB (still at home)
(@JVMeter) reported
@zoom_us apparently zero customer service available?? I have a billing issue and there is no way to resolve it on your website. An email I sent to Support was met with an autoreply, no answer.
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Zaryab Shahid
(@zaryab_94) reported
Does @MicrosoftTeams require a lot of processing power and slows down the computer during meetings? @zoom_us doesn’t do that for me. @AcademicChatter
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Tuuli Lappalainen
(@tuuliel) reported
@aaronquinlan @flodebarre @zoom_us Me too. Major issues if connected to my external screen though (pre and post Big Sur).
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Toni G Hilliker
(@troubledspirits) reported
@JamesCraigmyle @Skype @zoom_us lol before i get into trouble i was talking about the doggo
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Manny Fernandes
(@manuelfernandes) reported
It's so sad to see @zoom_us conferences crashed by terrible people all the time! This #zoombombing is unacceptable in this day and age.
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Anur Karaturk
(@ankaraturk) reported
@zoom_us I’m having trouble joining conference, I referenced, cleared cache, and reset then restarted and still having trouble
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Nic Raboy
(@nraboy) reported
@zoom_us It appears Zoom had stopped prompting me for updates and I'm quite out of date. I'll report back if I run into issues with the latest.
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🧬 Sara
(@sesiegler) reported
@zoom_us I don’t use your app. My company and I have some serious issues with one of your investors (Patrick Soon-Shiong), and I have cyber security concerns in this context. Thus, I can only use your desktop client.
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grace
(@gracesobrin) reported
@zoom_us please fix zoom for linux we can't live like this anymore
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Adam Probolsky
(@AdamProbolsky) reported
@levie I wish @box moved at the speed of @zoom_us? As soon I think of fix or innovation it’s already in their next weekly update.
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Iain Fletcher
(@IainFletcher8) reported
@lecanardnoir @zoom_us I still think your analogy is off. All web services provide a communication service, that’s what the internet is. You’d have to expand the definition of carrier to be anything that uses the internet. Zoom isn’t the one moving the packets, that’s the ISP.
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Scott
(@MScott999) reported
@zoom_us I am running 5.5.2 and cannot clear reactions —that is how I discovered the problem—there were participant reactions I can not clear.