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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (33%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Sign in | |
 Sheffield |
Connection | |
| Thatcham |
Connection | |
| City of London |
Video | |
 Les Abymes |
Glitches | |
| Seaford |
Video |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Yadvinder Singh
(@YadvinderaSingh) reported
@zoom_us Zoom meeting notable to login on laptop Microsoft surface & MacAir
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Nat
(@samesky11) reported
@zoom_us Tried to subscribe Zoom Education but rejected my card hundred times. I already contacted bank and the issue always pop-up
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Jack E.
(@e_oreo) reported
@CodyMcCubbin @TxDan_Gonzalez @zoom_us Yes, but most of the supply problem is natural gas plants not receiving gas due to the cold. Frozen turbines is a minor problem compared to that
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Nikhil Singh
(@nikhils007) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us Hey it kept saying the password was wrong but the same one worked on the other device , a few others also faced the same issue on the meeting and had to log in using alternate devices
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@jeffbigham
(@jeffbigham) reported
@evanmiltenburg @zoom_us @Franklin_M_Li an important part of the conversation, if you're not already including it, is that the automatic captions aren't a good enough accommodation for many, since they still have tons of errors… but, they can still be helpful
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Rob
(@roblovessleep) reported
@zoom_us Thanks for that. I have that enabled. The issue is not passcode. It’s that in the app for windows devices in meetings > copy invite, it pasted 20+ lines, which is overkill & clutters meeting invites. I pare it down to 2 lines. Saves clicks & scrolling
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Nikhil Singh
(@nikhils007) reported
from
Mumbai Suburban, State of Mahārāshtra
Is anyone facing any problems with Zoom ?? @zoom_us I am able to log into the meetings through my phone but not able to do it through the laptop
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Ryan Foland
(@ryanfoland) reported
If you are using a fancy camera input for your @zoom_us and it all of a sudden does not work. The solution might be checking for Zoom software updates. I just had that issue, and the most recent update solved the issue.
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Nikarah
(@iAmNikarah) reported
@zoom_us @ww_us @Oprah There is normally a transcript sent through Zoom after these #YourLifeInFocus events, how will I be able to receive that now?? These technical issues are so disheartening.
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Segun Ola (Inspector General of a11y police)
(@segunolalive) reported
Thanks to @zoom_us' remote control feature, I was able to investigate the problem on her computer. After digging around from a few minutes, I could tell that the problem wasn't in code. It turned out she had her font-size set to extra large in her browser's settings 2/4
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Devesh🚀
(@Deveshb15) reported
@stackademic_ @zoom_us @zoom_us help!!!
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Snehal Shekatkar
(@ShekatkarSnehal) reported
@causalinf @zoom_us You could have used several Free Software options available out there. But you ended up praising a data stealing, proprietary service like zoom
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Don Lalo De la Vega
(@lalodelavega2) reported
@zoom_us what's the meaning of error 103033, hundred of people are getting this error on a live meeting now
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Fern H
(@fernhern9) reported
@zoom_us Good afternoon, I'm having trouble with zoom video (Nyc). When the meeting starts, the video freezes and then it goes away. Zoom recognizes both cameras but they stop working. Is this the proper place to report it? Thanks
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Emiel van Miltenburg
(@evanmiltenburg) reported
@jeffbigham @zoom_us @Franklin_M_Li I think the US is ahead of the curve wrt accessibility in university education. IIRC video lectures can only be posted online with reliable subtitles, or else Legal is unhappy. We have no such restrictions, as far as I know. So it just comes down to how much effort teachers pay.
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@jeffbigham
(@jeffbigham) reported
@evanmiltenburg @zoom_us @Franklin_M_Li another reason this matters is that many universities like to treat accessibility like a legal compliance issues, so sometimes these helpful but not legally mandated things can be the hardest to get approved.
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قَبَسْ
(@qabas01) reported
@zoom_us Hi, I had an account in a large room of more than 500 subscribers, which was over 5 March, but now I was surprised that the room accepts no more than 100 subscribers. What is the problem?
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JeffreyHare
(@JeffreyHare) reported
@zoom_us support is terrible. Robot chat system can't recognize help request. Need support - called -- got sales.
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Robert
(@Scobleizer) reported
@paulbettner @zoom_us And actually that makes sense to me. If the user base doesn’t update you do need to force the issue to keep everyone up to date.
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Hayley Paradise
(@HayleyNParadise) reported
@zoom_us I know how to share sound. Half of the users could hear it, but half couldnt. And the cloud recording didn’t have either. Is there a glitch with zoom?
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Emiel van Miltenburg
(@evanmiltenburg) reported
@jeffbigham @zoom_us @Franklin_M_Li Our university's IT department blocked this “for security reasons.” I’ve contacted them to fix this, because now classes are inaccessible.
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Neil Bramley
(@njbramley) reported
@zoom_us is anyone able to help. Trying to share a PowerPoint presentation on zoom. They meeting participants can see everything I'm sharing until I start the slide show. Then they just get grey box and black screen? But can see everything else?
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Ray Digmi
(@RayDigmi) reported
@zoom_us Is there some one from customer service I can speak with please!
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Gary Duong
(@gary_duong) reported
Has anyone had their @zoom_us video flipped upside-down?
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Diego Belmar
(@diegoscl) reported
@MicrosoftTeams Is this a bad joke? 🤡 That post was updated exactly 6 months ago.... 6 months ago! 😡.... If I write to you now it's to get something else.... @zoom_us friends took 2 days to fix the problem... I'm sure you can do better! 🤔
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scott cunningham
(@causalinf) reported
@vectornomist @zoom_us We had a side agreement in which if I praised them, they’d help me get a baby Yoda filter installed
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404: Page Not Found
(@FritoLeave) reported
@grtwent @zoom_us No problem. I believe though that the particular cat filter that lawyer used was not native to zoom. Perhaps one of his kids, or grandkids, downloaded it and set it up.
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make it happen
(@OoohNoMrBill) reported
@TxDan_Gonzalez @zoom_us I’ll take “stupid ideas for $400.” If you want to conserve, there are smarter methods. The goal is to support business and productivity even in hash conditions, not mandate it shut down. Next.
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Chaz Russo
(@chazrusso) reported
I’m furiously tired of @zoom_us freezing in the middle of a virtual brand presentation. And there’s no coming back from it. Literally have to switch computers and pick up where we left off. Anyone else experiencing this? Any fix? My current #1 fix ... stop using Zoom forever.
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Jenna Cooper
(@JennaC_InSync) reported
Please @zoom_us fix your chat. Every time someone joins, mutes, activates camera, it takes over my ability to chat learners. #frustrating