Zoom

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

 No problems detected at Zoom

Zoom problems in the last 24 hours

Zoom Outage Chart 06/01/2020 17:20

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Connection 32.02% Connection
  • Video 17.98% Video
  • Sign in 15.73% Sign in
  • Multimedia 15.17% Multimedia
  • Glitches 12.36% Glitches
  • App Crashing 6.74% App Crashing

Zoom Outage Map

The most recent outage reports and issues originated from:
United KingdomFinsbury Connection
United KingdomBarrow in Furness Connection
United KingdomBanbury Multimedia
ItalySaltrio Connection
ItalyComo App Crashing
MexicoSanta María Chimalhuacán Connection

Zoom Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:
  • alexnilges Alexsandra Nilges (@alexnilges) reported

    @lifeonmarrss @zoom_us That was my issue as well. The app was not responding at all. I just had success uninstalling and re-installing. I also restarted my mac. I hope yours gets resolved soon!

  • CrochetMom65 Valerie (@CrochetMom65) reported

    @zoom_us Hi.We had a family meeting yesterday. Previously, even though I'd gotten to the 40-minute limit, the session would continue. Yesterday, we got to the limit and it just cut us off. I'm not working & can't afford to pay the fee. So, from now on, we will be using Facebook. Thanks

  • SZemlyakova Susan (@SZemlyakova) reported

    @zoom_us I uninstalled but when I go to reinstall, I get an error message from Apple saying that they can't check the software for malicious code and to contact the developer to update. Sorry to be a pain!

  • TheAviralGoel Aviral Goel/अविरल गोयल (@TheAviralGoel) reported

    @krismicinski @zoom_us I faced similar problem just now on Arch Linux. I updated the zoom client today but it still asks me to update and does not let me join meeting.

  • basus Shrutarshi Basu (@basus) reported

    @krismicinski @zoom_us To be fair, I think getting users to upgrade is a hard problem. But I'm increasingly convinced that forced updates are definitely not the answer.

  • MamaKautz MamaK (@MamaKautz) reported

    @zoom_us it is apparently a Chrome issue. Safari is fine :)

  • MamaKautz MamaK (@MamaKautz) reported

    @zoom_us I am getting 403 forbidden code. I have deleted, installed, and restarted the app and my computer. I also cleared cookies. I can't talk to your bot about login until I login. It just loops. I have a zoom call in 40 minutes.

  • Sciencewriter ScɪᴇɴᴄᴇWʀɪᴛᴇʀ (@Sciencewriter) reported from West Lafayette, Indiana

    @akuehner @zoom_us We have the same issue. Users can not uninstall Zoom on their own because of admin privileges. We’ve decided to move to MS Teams which here is centrally supported.

  • CTP46478178 CTP (@CTP46478178) reported

    @ShaneGoldmacher @OpenSecretsDC If you can’t be apart of the protests at least think about donating to @MNFreedomFund or other funds to help protesters! @Facebook @instagram @zoom_us #protests

  • kisakharris kisakharris (@kisakharris) reported

    @zoom_us I have been trying for WEEKS to get in contact with someone in billing to provide me with a quote. I called this morning and have been on hold for almost an hour already. PLEASE HELP!!!!

  • EthnoInsight Norman Stolzoff (@EthnoInsight) reported

    @zoom_us This is the sort of generic "customer service" Zoom is providing for a paid account: "Hi - thank you for reaching out! We have noted this with our support dept. for further investigation. We appreciate your business and do apologize for any inconvenience experienced." #zoomfail

  • EthnoInsight Norman Stolzoff (@EthnoInsight) reported

    @JanetGunderson @vmontori Thanks, Janet! Please let others know. Unfortunately, @zoom_us has a technical glitch and not letting people register for the webinar. Hopefully this gets resolved soon :)

  • EthnoInsight Norman Stolzoff (@EthnoInsight) reported

    @zoom_us 3 days is not an acceptable amount of time to resolve an issue that's mission critical to business. There are people trying to register for my webinar who can't. I think might be fraud as well. I purchased something that I can't use. You are charging for a service I cannot use.

  • JasonAntonacci Jason Antonacci (@JasonAntonacci) reported

    First (and last) Google Meet session did NOT go well: choppy, grainy, laggy video. Switched back to @zoom_us (same users, internet, hardware!) and had the user experience we have come to expect in 2020. Shame on you @Google for promoting such a woefully terrible "alternative"

  • andygarna Andy Garna (@andygarna) reported

    @zoom_us my account suddenly downgraded from Pro to Basic when I already paid for a year subscription in advance. And your customer support system sucks, very hard to raise this issue. Created tickets but always marked as solved while the issue remains. Very dissapointed.

  • Auntjaneywaney jane salat (@Auntjaneywaney) reported

    @zoom_us I have been ripped off by you. I upgraded in the middle of a zoom for a one month charge, my ID has been broken since, i have 2 incident reports filed, its never been fixed , never been recontacted, i cant sign in, and now you are billing me monthly. #zoomnightmare

  • andygarna Andy Garna (@andygarna) reported

    @zoom_us my account suddenly downgraded from Pro to Basic when I already paid for a year subscription in advance. And your customer support system sucks, very hard to raise this issue. Created tickets but always marked as solved white the issue remains. Wtf

  • dishneggo Diego (@dishneggo) reported

    @RobSwish @zoom_us I have some users having the same issue. The uninstalling/re-installing fix is not an option for a large corporate network where users do not have administrator rights..

  • SamiAhmedBiz Sami Ahmed (@SamiAhmedBiz) reported

    @zoom_us not working for me right now can I get someone on the phone to help

  • AdzWhitcombe Adam (@AdzWhitcombe) reported

    @zoom_us hello. I know that customer services are busy at the moment but I’ve been emailing Zoom and these emails haven’t been replied to and you are emailing me on the same issue but nothing is happening.

  • EthnoInsight Norman Stolzoff (@EthnoInsight) reported

    @zoom_us Can't tell you how frustrated I am by your service in a time of critical need. I purchased a webinar license for 500 participants and my account froze the webinar at 100. You are failing me at a vital time. No access to phone reps, no resolutions via email. Unacceptable.

  • Eloy6160 Eloy (@Eloy6160) reported

    @zoom_us I have tried contacting customer service I’m having issues with zoom and can’t attend my online class

  • akuehner Andy Kuehner (@akuehner) reported

    @zoom_us @Sciencewriter Also finding lots of users experiencing the same issue. And the users are not admins on their machines, uninstalling and reinstalling is not an acceptable fix for a broken update.

  • vfnegrisolo Vinicius Negrisolo (@vfnegrisolo) reported

    @zoom_us this update is broken

  • gysportsuk Georgina Young (@gysportsuk) reported

    @zoom_us please help. I am trying to use your product for a research project and I am unable to determine if my data leaves the EU, I have searched your site for the answer and it is wooly at best.

  • serveubln serve-u (@serveubln) reported

    @jitsinews @CiscoCollab @Cisco @zoom_us if you need to bring a large classic event (5-20 on "stage" and 100-5.000 audience) "online". #webinar functionality for a large event is nice but @360p it feels like the nineties! just fyi - we paid for the service an we asked the support if they could offer 720p or 1080p.

  • adamcohenrose Adam Cohen-Rose (@adamcohenrose) reported

    @sammachin @zoom_us That wouldn't help when my wife wants to mute a class so they can’t interrupt each other – then unmute them so they can all reply…

  • Louise_LWC Louise Winters (@Louise_LWC) reported

    @improvchange @zoom_us @Zoom_Support Hey @zoom_us @Zoom_Support this is not good. Please help my friend Matt, he incurred the charge for a charity event, working with me.

  • sakayoglu sakayoglu (@sakayoglu) reported

    @cecilianobreelt @zoom_us I used it yesterday and today... There was no problem...

  • Stk8 StRaTiS (@Stk8) reported

    @zoom_us @ericsyuan Dear Sir/Madame, I am trying several days to purchase the Pro plan and your payment procedure is not working as it should be. Can you please propose me an alternative cause it is an urgent topic. Best,