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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (23%)
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App Crashing (17%)
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Multimedia (7%)
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Glitches (7%)
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Video (7%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orinda |
Connection | |
| Southlake |
Glitches | |
| Lincoln |
Video | |
| New York City |
Connection | |
 Dublin |
App Crashing | |
 Barcelona |
Multimedia |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Margaret Ngai
(@letsfika) reported
from
Toronto, Ontario
It baffles me whenever I hear people say @zoom_us is easy to use. Many platforms eg @google_meet & @uberconference have much less friction (eg no download). I've witnessed some not-so-tech-savvy users connect to @google_meet on their own, but have to get help to use @zoom_us.
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MPEFB @IIMB
(@MPEFB_IIMB) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us 2 industry association meetings were hacked or someone playing mischief by writing over presentation. Both the association's are moving to other apps. This is not a complicated security issue. This is deficiency in thought. Disable this option or give control on it.
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MommaP
(@mommapurvis) reported
from
Madison Heights, Virginia
@Okie_Doke @Knightywhite @JennyMeyer1717 @zoom_us I’m down and I’m off work that evening. Let’s do it!
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Daniella Blechner
(@dingdongmrwrong) reported
from
Lambeth, England
@ShaymaBakht I had a group of hackers invade a presentation who decided to hijack the screen and show porn. The 2nd meeting saw a man try to chat me up before throwing up a swastika and calling me '******!' If you find a hacker, I'd love for them to trace these ********!!! @zoom_us fix this.
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Joanna C
(@LittleChew) reported
from
Grand Rapids, Michigan
I’ve got loads of respect for @zoom_us for including a giant box to check to NOT renew the webinar option after the first month when you are adding on that service to your account. One time only, please god. #smallbusinessowner #Zoom
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Calvin Becerra
(@calvinbecerra) reported
from
Corona, California
@zoom_us horrible 24/7 customer support . Now after your new update, zoom can’t even connect to facebook. Your work around method is horrible too. I spend too each month for this bad service.
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Maureen Lloyd
(@Lloyd2MJ) reported
from
Jupiter, Florida
@zoom_us now waiting over 48hrs for response to support problem. #lowerthanprority4. #zoomfail
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rae
(@rachelrae9) reported
from
Dunn Loring, Virginia
@zoom_us my friend has spoken with your customer service 6 times and has had no results and has had no one contact her about being charged for services she didn't get!
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R J T Smith - Hayes
(@Hayes_RobSmith) reported
from
Abbots Bromley, England
@OWBCreative @zoom_us Screen freeze.. modern internet issues.. andy we cant hear you the signals dropped off...🤣🤣👍
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𝕎𝕒𝕟𝕕𝕒 ‚ℤ𝕚𝕝𝕗𝕤𝕥𝕒𝕣‘ 𝕄𝕖𝕚𝕛𝕖𝕣
(@Zilfstar) reported
from
Stichtse Vecht, Provincie Utrecht
@noel_cunningham @sir_hamster @SophiaMyles @zoom_us I have a license 😉 so no problem
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ProfClayton
(@ProfClayton) reported
from
San Antonio, Texas
@shubh1 @zoom_us Nope. No fears at all. I’ve got the requisite safeguards on: no public links, only authenticated users, use a waiting room, only allow users with their real name displayed, and sometimes I use a password for access. No problems at all. #knockonwood
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Sol Kahn
(@solkahn) reported
from
Auckland, Auckland
@revogt @zoom_us Joined up using google identity instead of email. No issues that path
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Juliano M. Silva
(@iammrjuju) reported
from
Minneapolis, Minnesota
I just witnessed a meeting on @zoom_us with over 250 people being hacked to disrupt the meeting completely. Wow! I can’t believe they haven’t addressed this issue. If you have been hacked during a Zoom meeting 👋🏼 your hands! #securityfail
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Rizwan Khan
(@RizwanDSE) reported
from
Anantnāg, State of Jammu and Kashmīr
With due respect, @DarBashir3 our village (Bon-Nambal, Mattan) is facing huge problems related to frequent power cuts. This problem is sever particularly for students who are unable to connect to their @zoom_us meetings and carry their #WorkFromHome.
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ASHISH SARKAR
(@AshishSarkar18) reported
from
Vārānasi, Uttar Pradesh
@zoom_us @ericsyuan If your security can be breached easily please remove your app until you get your problem solved , we can't let the hackers to misuse and seller data two black market or no one knows where.
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Louie Kahn
(@LouieKahn27) reported
from
Burbank, California
@zoom_us You billed me for premium and I don’t have access to it. I called and was hung up on before I got to speak to a customer service rep. I’m tweeting this solely for the purpose of getting your attention.
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Cynthia Walson
(@CynthiaWalson) reported
from
Lafayette, Louisiana
@PoetrySociety Just downloaded @zoom_us app @since1775 @theadvertiser @ClaptonFans @clapton_god @nypost @KLFY @NORMLLouisiana @GarrettMcQueen @classical1049 @theadvocatebr @ATFHQ @LAStatePolice FEELING SICK HURT NEED HELP NOW NOT SICK W/COVID LEGALLY HANDICAPPED SEVERE OSTEOARTHRITIS PTSD @AP
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Debdut Mukherjee
(@debgotwired) reported
from
PETROL BUNK ORR, State of Karnataka
@levie And I have difficulty in inviting other people to @zoom_us calls. Terrible UX there. :/
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Andrew YeagerBuckley
(@andrewyb) reported
from
Louisville, Kentucky
@FastCompany In the end I'm not walking away from @zoom_us They have my trust and have taken the appropriate steps to improve stability and security. All I need them to do is fix the simplicity of streaming live to Facebook pages.
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Jeremy Korst
(@KorstJ) reported
from
West Lake Stevens, Washington
@DanielleTrotta @SiriusXMNASCAR @Mikey2082 @LarryMac28 Rumor has it that Michael may be joining tomorrow night’s #NASCAR brotherhood founders’ virtual happy hour (if he’s not on shift). Make sure @RobbyBenton also plans to join - and maybe help him update his @zoom_us screen name so people stop calling him Danielle 🤣🥃
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Josh Bernoff
(@jbernoff) reported
from
Arlington, Massachusetts
@ScottMonty @Simon_Pitt Since this was written, @zoom_us has fixed many of the issues and continues to improve.
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Waheed Parker
(@waheedparker) reported
from
Cape Town, Western Cape
@zoom_us I upgraded my plan and the payment was deducted from my credit card. But your system said the payment wasn’t successful. Help!
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virkeisha palmer
(@virkeisha) reported
from
McKinney, Texas
@zoom_us been waiting for a call back to get non profit pricing. It’s been over a week now. Please help!
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Seldia
(@SeldiaEU) reported
from
Ixelles, Bruxelles-Capitale
@zoom_us Hello! Thank you for your service that comes in so handy these days! We are experiencing a technical issue for which we could not find an answer on your help page: hp laptop keeps switching microphone and sound off during zoom calls via keyboard buttons (fn+..) Pls help!
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𝕄𝕒𝕥𝕥 𝔻𝕒𝕧𝕚𝕤
(@KCRoyalFan) reported
from
Shawnee, Kansas
If I got a fortune in February that said my favorite activity in April would be playing @jackboxgames via @zoom_us, I would have said “You’re nuts, I’ll be out at Kauffman watching the @Royals, you goofball terrible “cookie”.
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Marc Lijour
(@marclijour) reported
from
Toronto, Ontario
@trbouma @zoom_us @jami_social Except hardware acceleration is not universally available, hence same issue with WebRTC
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PARADOX
(@ParadoxPhotosCo) reported
from
Sydney, State of New South Wales
With all these security problems, @zoom_us sounds like the video conference version of @ClickView 😂
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Ricardo Andres
(@andyricor) reported
from
Barcelona, Catalunya
@zoom_us guys urgently! I paid yesterday for the webinars option and my account is not available! I need to activate, please help me to check what is going on!!!
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⚡️Tara Hunt⚡️
(@missrogue) reported
from
Toronto, Ontario
The hardest thing about being a “B” is that everyone assumes the whole world is “A” right now. I can’t participate in all of the @zoom_us checkins going on in my various networks. I want to help, but am stretched thin.
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🌩 Will-Architected 🌩
(@hotgazpacho) reported
from
Citrus Hills, Florida
Seems for @zoom_us webhooks, you cannot set conditions on the webhook payload. For example, for the user status updated event, you cannot filter down to a specific user (yourself)... you get the webhook event for EVERYONE in your account.