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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (42%)
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Sign in (29%)
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App Crashing (17%)
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Glitches (5%)
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Video (5%)
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Multimedia (2%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bremen |
Sign in | |
 Lloydminster |
Glitches | |
 Guayaquil |
Connection | |
 Mountain View |
Connection | |
| Santa Rosa |
Sign in | |
| Laguna Hills |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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𝙅𝙚𝙧𝙚𝙢𝙮 𝘾𝙖𝙙𝙮
(@jeremycady) reported
@CJheartart @zoom_us It would be nice if Zoom would help, but they're too greedy.
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LEWIS ☕
(@LewisThorp) reported
Hi @zoom_us I keep getting this issue whenever I use zoom where the screen flickers every 30 seconds or so? I rlly don't know how else to explain it. Any ways I can fix this?
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𝙎𝙝𝙪𝙗𝙝 𝙎𝙖𝙝𝙪
(@Digital_Shubh) reported
@zoom_us I Cancelled The Plan But The Payment Has Been Processed Please Help. Please Return My Payment Please Call Us - 9338591135
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hdpd
(@dewingthemost) reported
hi @zoom_us please help me fix this your website did not help me i love u i swear but WHY
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Diehard Nats Fan #WEARAMASK
(@TheNatsFan) reported
@HeyCisco @zoom_us I know that you're looking for new customers- and are trying to compete more in the B2C space. But at some point these stability issues are going to come home to roost for you. Webex has gotten increasingly bad over the past year.
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Jason Butler Harner
(@JButlerHarner) reported
@zoom_us Your customer service for PRO accounts t’aint good. Like not at all. 👋🏼
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𝙅𝙚𝙧𝙚𝙢𝙮 𝘾𝙖𝙙𝙮
(@jeremycady) reported
Anyone else have an issue logging into the @zoom_us app? I can login to the website just fine but when I use the app it won't accept it. Zoom doesn't provide support, like talking to a brick wall.
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Patrick Wilkie
(@patlouiswilkie) reported
@otter_ai @zoom_us I believe this only works for FUTURE recordings, not PAST. My issue with @zoom_us pertains only to the BULK EXPORT of Cloud Recordings!
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Survivor
(@Psychprofin20) reported
Hi @zoom_us every time my parents try to download and launch Zoom on their laptop it asks for a pairing code. Still don’t know how to help them. Any ideas?
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Pa5calOka4
(@Chiebuniem_) reported
@zoom_us !!!!! fix up!!!!
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AngelChavezS59Civ59 Blue Angel 5
(@ArmisteadIsaac) reported
@zoom_us Zoom is not working somewhat, I keep getting kicked out every 5 minutes #broken?
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Marina 'Wear a Mask' Benjamin
(@marinab52) reported
@_katherine_may_ @zoom_us Katherine, I had exactly this problem. Paid for a service I wasn't getting. No screen share, no breakout rooms. I unsubscribed. Now I've got a ton of teaching coming up and don't know what to do!
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306 Landslide Blowout Historic
(@ee_morton) reported
@zoom_us Actually, 2020 didn’t test nearly enough of us. That was the problem.
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𝙅𝙚𝙧𝙚𝙢𝙮 𝘾𝙖𝙙𝙮
(@jeremycady) reported
@CJheartart @zoom_us I'm not saying it is a systemwide issue. Might just be an issue with my account.
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Obinyan Omokhafe
(@faeyzscope) reported
@zoom_us experiencing issues with password recovery/reset
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Radiant
(@Radiantrr) reported
@zoom_us @FNS360 can you guys go down i hate shcool
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Claire Seidler
(@claireliora) reported
@zoom_us for some reason I cannot sign up to a pro account. I've tried chrome, firefox, safari. I've unblocked pop ups but nothing works. When I click "save and continue" nothing happens. Help?
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Karen Cotton
(@KarenCotton) reported
Thought I would throw this out there parents aren't meant to be teachers, and all teachers should get massive raises and @zoom_us you need to fix your platform because my internet is high speed and just fine! But my child only gets five
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Bonnie Fladeland
(@spiritgodess) reported
@zoom_us Shutting down computer without leaving the meeting.
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Martin
(@RAYCATENA1) reported
@zoom_us Zoom is terrible. I use skype!
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Clayton Broomes Jr
(@ClayBroomes) reported
Unacceptable @optimum. Your system problem is preventing my kids from attending their @zoom_us classes for school. During normal conditions when kids are back in school? Fine! Not during pandemic lockdown. You should compensate your customers for this @OptimumHelp #optimumfailure
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Dayz_out
(@tobyrolph) reported
@zoom_us it appears the video on a zoom call via a mobile still has a 4:3 cut out. Is there a fix for this?
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Haris Akhtar Raja
(@HarisAkhtarRaj1) reported
@zoom_us guys I need block participants option please cuz during paper one of them always say my Internet is not working ma'am but it's Internet is working faster than my Internet 😑😐🥸.
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Theresa Dyer
(@tdyer_1999) reported
@zoom_us Hello. For no apparent reason, I no longer seem to be able to connect to zoom meetings. I get the error code 104103. I have checked my Bitdefender Firewall - nothing has changed there and I had always been able to connect until yesterday. Please help and read my DM.
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𝓮𝓿𝓸 🦋
(@amoration) reported
I'm due to be leading a @zoom_us workshop on virtual events right now - somehow the OnZoom system deactivated my account, leaving me unable to host, produce or refund workshop attendees. I can't get a person on the phone. Help? I've been a customer for years on 3 accounts.
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𝓮𝓿𝓸 🦋
(@amoration) reported
Specifically @zoom_us the #OnZoom event system has not been working with my 3 Zoom accounts sadly, I went through your training program to host ticketed events with Zoom but am hitting error after error with the workshop system. I cannot even find or refund folks who I missed.
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Son of Databasher
(@AtSignAlex) reported
@zoom_us Wow, wasn’t expecting a response much less any help. Thanks!
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Katherine May
(@_katherine_may_) reported
Hi @zoom_us please can you help? I bought an annual plan in December (& have the receipt!) but my account is still showing as basic (unpaid) plan, and so you won't allow me to contact support to sort this out!
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Taye Bruggz
(@RandomlyTaylord) reported
@zoom_us why does the Mac client crap out half the time? My kid has 4 meetings a day. How are we supposed to be on time if I have to log into the service from 4 devices before I can get into meetings I was literally in TODAY?
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Erdem Ergin
(@AhmetErdemErgin) reported
@zoom_us Count down