Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (36%)
• Sign in (21%)
• Multimedia (18%)
• App Crashing (18%)
• Glitches (4%)
• Video (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Multimedia	9 days ago
Coventry	Sign in	13 days ago
San Carlos	Multimedia	17 days ago
Conshohocken	Connection	17 days ago
Cranberry Township	Connection	22 days ago
Swadlincote	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert (@roboticdinosaur) reported 4 minutes ago

  @zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)

• 
  Dimitrios Fytanidis (@dfytanid) reported 7 minutes ago

  @MoodieStrat @zoom_us Yeap... :( Same errors here..

• 
  Krishan_ll.b rathI (@Baatunibabag) reported 8 minutes ago

  @zoom_us I have billing issue,befor payment amount show after discount 5380 but deducted from account 6726

• 
  Robert (@Siroberte) reported 8 minutes ago

  @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

• 
  Melai (@lai1205) reported 9 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  Alana Sheeren (@alanasheeren) reported 11 minutes ago

  @zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.

• 
  Kishore Kumar Das (@Kishore59516918) reported 11 minutes ago

  @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

• 
  Antigone Cox (@tiggermusic112) reported 12 minutes ago

  Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.

• 
  Dodo Rejoice Mission (@DodoMission) reported 12 minutes ago

  @zoom_us elearn.nouedu2.login/ net

• 
  Nelson Cardona (@nelcarana) reported 15 minutes ago

  @zoom_us I AM HELP ME

• 
  Jose Roberto Davila (@JR_GuSSi) reported 20 minutes ago

  @zoom_us I contracted an annual plan yesterday in Mexico, but at no time was it specified that the charge would be in dollars, can you help me.

• 
  André Jacobs (@andre_jacobs) reported 21 minutes ago

  Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

• 
  Ashutosh Parashar (@13thebobber) reported 21 minutes ago

  @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 22 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

• 
  DeKlan the Police (@L1573N) reported 30 minutes ago

  @egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”

• 
  MapPorn (@MapPornTweet) reported 30 minutes ago

  So has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.

• 
  Tim Gray (@timgray101) reported 34 minutes ago

  @zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.

• 
  Tree Hugger (@JoyeForever) reported 39 minutes ago

  WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!

• 
  William "Half-vaxxed" Brooks (@wcbdata) reported 40 minutes ago

  @tiffani @zoom_us Our local school district has blocked nearly every way for remote kids to raise hands or ask for help (no g-chat, document comments, external email, Slack, text, etc.) in keeping with our state's DOE (DESI) strategy of making remote as unsuccessful as possible.

• 
  sam darshan (@samdarshan97) reported 41 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Ómid M. (@moids) reported 44 minutes ago

  @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.

• 
  bson 👨🏼‍💻 (@b_son4) reported 45 minutes ago from Manteno, Illinois

  @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

• 
  FunkyBob (@BunkyFob) reported 49 minutes ago

  @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

• 
  Doug McRae (@dougmcrae) reported 49 minutes ago

  @zoom_us I've used your service for a long time. I get the HYPER SECURITY things you are pressured to do by some. My needs are simple. You have complicated your security to the point where I am ready to use another service. I don't have the time to. Too complicated!

• 
  Kelsey Knight (@kk2nite) reported 49 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  Laura Ciriani (@LauraCiriani) reported 52 minutes ago

  @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience

• 
  lenny almatsier (@lennyhopipola) reported 57 minutes ago

  @MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.

• 
  Jérémy Vuillermet (@jvuillermet) reported 58 minutes ago

  @stigi @zoom_us I've seen with few people including myself. It happens after a Big Sur update. Screenshare freezes (for the other members of the call) and restarting the call doesn't help. The 100% fix so far was to reinstall zoom and + maybe "use tcp" in screen share options

• 
  Penyembah Bakso (@BaksoPenyembah) reported 58 minutes ago

  @xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?

• 
  Wasim Ahmad (@wasim80) reported 60 minutes ago

  @zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,