Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (35%)
• Sign in (27%)
• App Crashing (23%)
• Multimedia (12%)
• Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Hayward	App Crashing	7 days ago
Bristol	Sign in	14 days ago
Crewe	Connection	16 days ago
Omemee	Sign in	18 days ago
Perth	Connection	19 days ago
Noida	Multimedia	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Donna Maria: The Lifestyle CEO (@donnamaria) reported 22 seconds ago

  Customer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice

• 
  Keith Lee (@KeithRichardLee) reported 4 minutes ago

  @bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢

• 
  Gerard Strouth (@gstrouth) reported 9 minutes ago

  Them: To use a vanity URL you need to prove you own the domain with a dns record. Me: No problem, done. Them: Oh it looks like that URL is already taken. Me: How, I've owned this domain before you were a company @zoom_us #fail

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 10 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  Kashef Majid (@KashefMajid) reported 11 minutes ago

  Is anybody else having problems with Zoom this morning? @zoom_us

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 13 minutes ago

  My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?

• 
  Hempfy (@Hempfy_Swiss) reported 14 minutes ago

  @GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄

• 
  Scott Wells 🇺🇦 (@wellsology) reported 16 minutes ago

  Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.

• 
  adechian (@adechian) reported 18 minutes ago

  @zoom_us I'm not receiving two factor authentication code, please help

• 
  DeKlan the Police (@L1573N) reported 19 minutes ago

  @egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”

• 
  André Jacobs (@andre_jacobs) reported 24 minutes ago

  Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

• 
  Ms. AK (@akincali) reported 25 minutes ago

  @zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.

• 
  Krishan_ll.b rathI (@Baatunibabag) reported 26 minutes ago

  @zoom_us I have billing issue,befor payment amount show after discount 5380 but deducted from account 6726

• 
  Dmitry Gorbatov (@dmitry_gorbatov) reported 27 minutes ago

  Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

• 
  Amit Godbole (@amitGodbole) reported 34 minutes ago

  @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

• 
  Hendy (@henzet_79) reported 35 minutes ago

  @zoom_us hi, i cannot login to my zoom account

• 
  Falk Dübbert (@falkduebbert) reported 35 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 35 minutes ago

  So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.

• 
  Bjoern Brundert (@bbrundert) reported 37 minutes ago

  Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...

• 
  Tony - Pod Guy - Groves (@Trickstersworld) reported 39 minutes ago

  Christ the @zoom_us customer service makes Eir look good.

• 
  Daniel Carmona (@DanielC85829866) reported 39 minutes ago

  @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

• 
  Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported 41 minutes ago

  @zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.

• 
  Nitin Jain (@nitinjaipur433) reported 46 minutes ago

  @zoom_us dear zoom team, I have an issue with reference to your services. Please share your email where I can raise my quarry

• 
  Anurag Debnath (@ADN_here) reported 46 minutes ago

  @zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏

• 
  Vanessa (@VanBird) reported 47 minutes ago

  Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom

• 
  Lil The Kreative (@Lil_the_kreativ) reported 51 minutes ago

  To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.

• 
  Julia Graham Ⓥ (@juliamarygraham) reported 51 minutes ago

  @WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.

• 
  Raumpionier (@Raumpionier) reported 52 minutes ago

  @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

• 
  Ivan Reid (@theivanreid) reported 52 minutes ago

  @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

• 
  Italia (@Italia09294177) reported 59 minutes ago

  @zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!