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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (43%)
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Sign in (27%)
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App Crashing (17%)
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Video (5%)
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Messaging (3%)
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Glitches (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Anchorage |
Sign in | |
| Dublin |
Connection | |
 Glasgow |
Connection | |
 Copenhagen |
Connection | |
| Houghton |
Video | |
| Ilkeston |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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miss chanandler bong
(@misscbong) reported
@zoom_us, why you glitching? I just bought a new laptop and you gave me a heart attack thinking that it's my laptop problems 😞
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Neurodiversity Acceptance
(@Neurodiversit19) reported
@metraux_julia @zoom_us @meriahnichols Was just trying to help, ignore if it isn't suitable.
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🐮
(@zoehanjiii) reported
@briiieee_ you can flip your own vid in the settings but it doesn't flip your vid in other participants, i will never open my cam again @zoom_us my non-asymmetrical says i look really ugly pls fix this
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bess williamson
(@besswww) reported
@cmbaileyatx @metraux_julia @zoom_us I think that's the issue though - Zoom's video compression makes it so consistent and clear, but that same compression might be what is causing headaches and hearing aid issues? I haven't seen research on this (and admittedly, have not deeply looked either) so not sure.
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🎙️ᴅᴇᴀɴ (ЯF) ғɪʟᴇs📝
(@DeanOFiles) reported
Can't upload ****. And once this Zoom call is over, I'd bet my upstream issues go away. Because @zoom_us's product is a ****** resource hog, even in the browser.
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James Craigmyle
(@JamesCraigmyle) reported
@alk2001 @Skype @zoom_us It’s not when they are young that they show the issues from jumping and acting out of control. It’s when they get older and they can’t get around
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🍁
(@AutumnAfar) reported
@zoom_us should maybe look at having the ‘raised hand’ time out after a while… everyone forgets to put them down lol
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Jon Kinney
(@jondkinney) reported
@zoom_us Thanks much. It’s supported and the settings are set. But no dice. Muting from zoom will mute the headset. But muting the headset attempts and reverts immediately. Seems like a bug. Not sure who to direct the issue to though.
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Sarah L. Derrick
(@sarahlorraaine) reported
@meganvonbergen @zoom_us ALSO, it would be super helpful, if @zoom_us would let us send GIFs as GIFs and not as files in the chat. It would help my responsiveness to students by teaching or in an org. meeting.
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Alexia Blohm & Dora the Doodle
(@alexiablohmuk) reported
@SGInterpreting @zoom_us If you're on Mac iglasses may solve the issue
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Jerry Powell
(@jpowell1997) reported
@zoom_us May we please give a an independent per person volume slider or noise suppresion? So many people don't care about being on the other end of a child screaming into a mic randomly. This problem won't stop after a pandemic.
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Daniel E Sandoval
(@d3sandoval) reported
@AshleeMBoyer @zoom_us Feels like a very solvable problem to just let participants toggle on captions whenever they need them...
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Dr Annie Southern
(@dranniesouthern) reported
@metraux_julia @zoom_us I lip read about 50% of the spoken word due to auditory processing differences. Masks have made it hard to understand folks. Captions also help me on Zoom. Just attended a conference online with no captioning. Was exhausting.
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V. Feuerstein 📕
(@TeaTea1337) reported
.@zoom_us So you want to rob a feminist the access to your service? For talking about women's rights? You might not care about women's rights, but Posie Parker & the rest of the world does, except for a tiny misogynistic minority. We've had enough. #IStandWithPosie
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Niko
(@NikoSarcevic) reported
@suchi_kulkarni @zoom_us @Skype so strange. ive upgraded basically minutes after it was available and I have no issues whatsoever
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picadura no bumbumtantan
(@CylonZe) reported
@zoom_us Hmmm yes, I got that. It’s just so so much trouble “click here, then click there”. Apparently, no way to close it directly just by hitting that “x” button, right? It [x] will always minimize the program instead of actually closing it. 😞 I do have another question (next tweet)
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Sarah Glendenning
(@SGInterpreting) reported
@lizsmithterp @zoom_us Thanks Liz, does that solve the problem?
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Ken Templeton
(@kentempletonela) reported
The private chat in #zoom breakout rooms hasn't been working in my classes yesterday and today. I swear it worked in the past--anyone experience this and have a fix? @zoom_us #edchat
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Suchita Kulkarni
(@suchi_kulkarni) reported
I upgraded to macOS big Sur a few days ago. Since then I can't screen share via @zoom_us or @Skype . Anyone with similar issues? Any possible solutions? My apps already have screen share permissions.
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Marie
(@utoepeea) reported
@zoom_us why do you have to out source your tech support? It is so frustrating. I need help but I can't communicate with the support staff. 😡
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Jess 💎
(@jesy_not_nelson) reported
can @zoom_us give us a break for one day and just break down?
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Bernd Riederer
(@b_riederer) reported
@suchi_kulkarni @zoom_us @Skype If I remember correctly I had similar problems shortly after upgrading. However I did a lot of reinstallations after upgrading and now everything works without a problem. So I would suggest to delete (properly) the applications and reinstall them. Have you already tried this?
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Dr. Jennifer Chang Wathall
(@JenniferWathall) reported
@zoom_us I want to be able to record myself while setting my slides as a virtual background. The current ios update has disabled this. Please fix this bug 🙏🙏🙏
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Coach Luigi
(@ForTheKidsMayne) reported
@zoom_us your customer service is non-existent. I haven’t been able to get ANY help unlocking my account because I don’t have a Host key. I can’t access my host key, BECAUSE MY ACCOUNT IS LOCKED. You would think such a large corporation could afford some help desk techs.
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Jonathan Holden
(@JonathanDHolden) reported
@A11yLondon Does @zoom_us count? You CAN add auto or live closed captions without an account from a third-party service... Or pay for integrated CC
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Aurélien MICHELIN
(@AurelienViaM) reported
@zoom_us ❌ Myth: linux version of Zoom is on par with Windows. ✅ Fact: Its crashes a lot, some features like filtering are broken.
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Yvonne M - #YourAgileHome
(@agileyvonne) reported
@metraux_julia @zoom_us To be honest, I hadn’t thought about it but it would also be useful to someone like me who has auditory processing issues.
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Lakefemme
(@BetsyMackinnon) reported
@zoom_us Happy to have my zoom stock go down by $1000 yesterday. Don't mess with women and don't mess with Posie!
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Caroline B
(@cmbaileyatx) reported
@metraux_julia @besswww @zoom_us I would say the same, although I have noticed some issues with Google Meet lately where not everyone will show up on screen - it’ll just show an icon instead of their face, which is frustrating; and a bit of an audio lag. Zoom doesn’t usually have that lag.
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Higgs
(@vnvobit) reported
what is it with @MicrosoftTeams and Macs? Latest update has rendered video calling impossible as anytime I initiate one the call is immediately disconnected and Teams restarts. No issue using @zoom_us this morning (rock solid) but teams used by most I work with