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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (32%)
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App Crashing (15%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Connection | |
 Melbourne |
Connection | |
| Melbourne |
Connection | |
| City of London |
App Crashing | |
 Grande Prairie |
Sign in | |
| Sydney |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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DrPhil of Technology
(@techdecisions) reported
@zoom_us @ShieldVoC my virtual backgrounds, all of them, are getting clipped at the sides? what's up w/that? macOS Big Sur. used to be better. pls fix.
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Yue-Ting Siu
(@TVI_ting) reported
@zoom_us @Apple Yes, did all of the above and the issue persists. Anything else i can try? Thx for the help!
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The Big Blue Wave
(@TheBigBlueWave) reported
@Nick_otine127 @GovWhitmer @zoom_us I think your missing the point. Hospitals are filling up and at this rate some will suffer trying to breathe and die. If some lock downs help prevent some of this, I’m all for it. We know a vaccine is on the way. So we have hope.
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Sanjeev NC
(@yenceesanjeev) reported
If @zoom_us can do virtual backgrounds, they can probably do virtual costumes. Saves us the trouble of the finding decent clothes for meetings every time. Maybe have options to choose from business formals, business casuals, party and Halloween mode.
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Erik Wesslen
(@erikwesslen) reported
from
DeWitt, Michigan
@stevenspohn @zoom_us As much as I agree with this, the cost in compute to caption all zoom calls would bankrupt the company in no time. As a PM who worked on this very problem, it is not easy to solve.
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Karen Jackson
(@karensunnydays) reported
@ryanfoland @zoom_us I couldn’t get @zoom_us to load on Wed night because we had internet issue so I messaged the person before meeting was due to start so they’d know I would not be there 👍🏻
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Nia
(@Jirayuri) reported
@zoom_us I'm having problems with sharing my screen on my Android phone. It worked just fine on my previous phone (android 6), but I can't do it on my new phone (android 10) although I'm the host. I've searched for solutions online but find nothing. Please help.
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Beautiful Woman IO
(@BeautifulWIO) reported
@zoom_us THE ABSOLUTE WORST CUSTOMER SERVICE---LACK THEREOF & PROBLEMS SETTING UP MAJOR WEBINAR. NO ONE TAKES OWNERSHIP AND LIES ABOUND! CONFERENCE TOMM. CHAOS IT HAS COST US TIME, ENERGY AND $$$$ AND STILL NOT FIXED. #ZOOMSU
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Sharon Allison Ottey, MD
(@DoctorSharonAO) reported
@zoom_us @BatteryVentures @Glassdoor THE ABSOLUTE WORST CUSTOMER SERVICE---LACK THEREOF & PROBLEMS SETTING UP MAJOR WEBINAR. NO ONE TAKES OWNERSHIP AND LIES ABOUND! CONFERENCE TOMM. CHAOS IT HAS COST US TIME, ENERGY AND $$$$ AND STILL NOT FIXED. #ZOOMSU
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Grumpy Old Man
(@Hairyloon) reported
@zoom_us I am wondering if it is possible to have an open ended meeting through your service. Is it, and how much would you charge me for it? Would you give a discount if I persuade you that it is for a charitable purpose?
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Marisa Crabtree
(@mcrabtree100) reported
from
Los Angeles, California
@zoom_us is there an outage? I just got kicked off a class and then half of my students were kicked out and couldn’t get back on. It happened at about 9:15am PST.
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Amber Gustafson
(@AmberForIowa) reported
@zoom_us - why can't I choose a default time zone on your platform like I can with other schedule-related software programs? Listing all the meetings in Pacific Standard Time is clunky, annoying and confusing. Wish you would fix.
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Sanjeev NC
(@yenceesanjeev) reported
If @zoom_us can do virtual backgrounds, they can probably do virtual costumes. Saves us the trouble of the finding decent t shirts for meetings every time.
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Robert Oberhoff (DigitalraoSolutions,dba last RAWR
(@geektech713) reported
I am having @zoom_us issues my password wont work on ZOOM meeting @zoom do yall offer customer /client services?
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DesiBhai
(@EkDesiBhai) reported
@zoom_us Slash the prices for the Pro Plan in India. Bring it down to just around 10 percent of your present price. Make it Rs.1500/year/license. OR Upgrade the features for the Basic (Free) plan to- 1. Max 10 participants (excluding the presenter) 2. Max two hours a session. .
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Cindy VandenBosch
(@cindyvbosch) reported
from
Brooklyn, New York
@zoom_us Our community board wants to host public meetings via Zoom but we need automated captions to ensure ADA compliance. I read that such a service does exist. How do we enable them? Instructions on Zoom website are only for third-party or assigning someone to caption.
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Mahesh Rajanna
(@MaheshRajanna6) reported
from
Bengaluru, State of Karnataka
@zoom_us zoom team I’m not able to make payments for my account I have raised this concern multiple time yet no solution, Don’t want to interrupt the services, it matters, please help 🙌👍
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seco
(@karabag_sercan) reported
Hello your servers have an error too? I have difficulty accessing. @zoom_us
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Kim Pedersen
(@kpjungle) reported
@SFoskett @zoom_us Lets utilise a new chip in order to fix a broken app… what a world we live in.
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Žiga Kramperšek
(@chiuaua) reported
@zoom_us 's user interface is terrible. Am I missing a "start a new chat, join everything you need to and copy the invitation to the clipboard" shortcut? I consider it essential. Not to mention a thousand windows stacked on top of each other. Getting lost daily.
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Betty BadPA-s
(@xoxo___rt) reported
Hey @zoom_us ! My professors have been using Zoom for over a year and they still suck at it. What can we do to get them a proper in-service?
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Atsuko TAMADA
(@atsukotamada) reported
As the new OS mac, Big Sur, was having compatibility problems with zoom, I finally erased all the disks and reinstalled Catelina. But as soon as zoom starts, the machine becomes awkward and slow. Please keep making effort to further improve the compatibility @zoom_us and @Apple.
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Sharon Allison Ottey, MD
(@DoctorSharonAO) reported
@zoom_us THE ABSOLUTE WORST CUSTOMER SERVICE---LACK THEREOF & PROBLEMS SETTING UP MAJOR WEBINAR. NO ONE TAKES OWNERSHIP AND LIES ABOUND! CONFERENCE TOMM. CHAOS IT HAS COST US TIME, ENERGY AND $$$$ AND STILL NOT FIXED. #ZOOMSU
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Neil Gehani
(@GehaniNeil) reported
.@zoom_us - when is an update coming for macOS Big Sur? Zoom is quite a bit degraded when running on this os, both audio and video. Video reliability is down and audio, particularly #bluetooth #AirPods breaks up a lot. It doesn't happen in Google meet. The change is the OS.
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Xi Yu
(@xyu119) reported
Hey @zoom_us, 11/19, I stopped getting notifns of Ss in the waiting rm while I was in a brkout rm w/ other Ss until I went back into the lobby. Previously, they popped up as "unassigned," so I would know to go to lobby and let Ss into the mtg. Some waited 10 min for me! 😭 Help?
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Betty BadPA-s
(@xoxo___rt) reported
Hey @zoom_us ! My professors have been using Zoom for almost a year and they still suck at it. What can we do to get them a proper in-service?
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Koushik Roy🇮🇳
(@KoushikRedBull) reported
from
Deoghar, State of Jharkhand
In my cellphone vivo v9 dose not working virtual background in zoom meeting. Why? @zoom_us @Vivo_India
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Peter Spadafore
(@PeterSpadafore) reported
@gkern @zoom_us @lansingmichigan It has to be better than the service we paid for at the beginning that never worked. So I'm crossing my fingers.
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Pissed Off Michigander
(@PMichigander) reported
@GovWhitmer @zoom_us You know what's cost free? Opening up the state!! Witchmer should just leave the whole Covid crap alone and just fix the DAMN roads.
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Christopher Bataluk
(@ChrisBataluk) reported
@zoom_us I just want to point out it’s terrible I’m paying for your service and when I try to get technical support it says your technical support line is unavailable, it then asks me to send an email for pro accounts then I get an answer of we aren’t answering support inquiries