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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (42%)
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Sign in (31%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boston |
Sign in | |
| New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Swapnil Borkar
(@swpnlbrkr) reported
Send a recorded video message through @loom or through a recording on @zoom_us if timezone is a problem.
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Andrea
(@kernowsbm) reported
@zoom_us my school has applied for the education lift several times but it has still not been applied. Please help as the chatbot doesn't seem to cover this!
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Asimsays
(@asimk242ALI) reported
@zoom_us @Upwork thats only source of income for me :( :( !!! My top rated upwork account has been blocked without any reason i have been working on upwork for like 3 years with fantastic feedback from clients please help me get my account back . #upwork #upworksuccess #unblockupworkaccount
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Marc Schipperheijn
(@mschipperheyn) reported
from
São Paulo, São Paulo
Has anyone embedded @zoom_us videoconferencing in a webpage. We're having tons of issues. They still use jquery and bootstrap for ****'s sake. Seems like their embedding api is nowhere near the quality of the video conferencing itself.
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CHRISTINE WOODCOCK
(@genealogytours) reported
Absolutely disgusting customer service from @zoom_us Paying customer can’t access phone support so after 2 wasted hours and now FIVE agents I’m no further ahead #poorcustomerservice #servicefailure
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Jason Ramasami
(@jasonramasami) reported
Before Big Sur and the latest iOS updates I was able to have a @zoom_us meeting running on my Mac *and* share my iPad screen within the app. I have searched high and low and cannot find how to enable this functionality. It’s pretty essential to me running isolation classes. Help.
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Mark Fraser
(@Mark_Fraser) reported
@brightwhite @zoom_us I use zoom pretty much most of the time, teams next. Zero issues. Zero bombing. User error perhaps?
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MikeW
(@mikewiow) reported
@SkypeSupport On a business call. Overtime someone new presents, I lose the screen and have to sign out and rejoin. Why is this so difficult? Never an issue with @zoom_us
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Barbara Griffin
(@Ba5que_Sh3pherd) reported
You know what I miss? I miss a lot of us being together. Thankfully, we have @zoom_us to help us communicate with one another. #Thanksgiving
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AnneBarschall
(@AnneBarschall) reported
@zoom_us It's somewhat improved, but it's still not as good as without the background. I come through out of sync. I'm supposed to be in a virtual play. I need to use the virtual background. There's not an issue with the PC.
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Jason
(@OfficialSpitzer) reported
@zoom_us The only thing I got in return from that email address was to verify my user name & email addy. Then to enter a room # (??) and the kind of “event” it was. THIS HAS NOTHING TO DO W/ NY ISSUE!!!!
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Anita srkian
(@AnitaSrkian) reported
@zoom_us Do something about live caption for people with accessiblility issue .. without third party n host independent 🙏
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Hilde
(@hildegardo22) reported
So much money we betting that @zoom_us has a nationwide outage tomorrow?
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Mayada_Adil
(@Mayada_Adil) reported
What are the chances uniquely today of me facing technical issue “zoom got stuck” when I was supposed to present about my Sudan and South Sudan relations in class of Diplomacy in African countries, I’m very disappointed from the @zoom_us today!
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AnneBarschall
(@AnneBarschall) reported
@zoom_us This is just unacceptable. I can use the PC, but I should be able to use this new computer without having a problem
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حمادة
(@HamadAlAli42) reported
Zoom got me tripping using xD to show people im laughing @zoom_us fix this pls
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shortstack
(@shortsnackkkk) reported
Literally got me on Instagram begging for help I’m so tired and they don’t have a live customer service line for pro accounts? @zoom_us you’re ******* UP baby
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IVRI पशु विज्ञान Incubator
(@IvriRabi) reported
@zoom_us dear team, We lost our scheduled meeting from the Home page on 2 occasions can you pls help us on how did it happen and the remedy for such cases
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Rasitha Leelasena
(@rasithal) reported
@zoom_us Thanks, managed to change country. I kept receiving multiple errors whilst doing so though.
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Nacoss
(@Nwokikeifeanyi) reported
@zoom_us Please boss help me I only need 220,000 to pay my school fees together with my clearance so that I will go for NYSC God bless the most generous 3066843060 First bank Nwokike Precious Ifeanyi
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ottawanna
(@ottawanna) reported
@zoom_us help! My paid account is missing and I can't access support because it keeps asking for a key, but it won't give me one because it doesn't believe my account exists!
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raymond
(@mond2131) reported
@zoom_us what is the problem with Zoom today?? We cannot login in Portal via SSO.
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luca giusti
(@lucagiusti) reported
@zoom_us Service is down... great news for who has a subscription (as me) 👍
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Brian Hackathorn
(@BrianHackathorn) reported
My child is forced to attend school over @zoom_us therefore it is a distasteful embarrassment that the @USSupremeCourt is is allowing religious groups to attend service without limitation.
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sarah joy middleton
(@sarahjoymid) reported
@ellie4443 @annaclock WHY?! @zoom_us can you help?😭😭😭
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Public History at UL
(@PublicHistoryUL) reported
@RomieHartigan @zoom_us I'm not entirely sure tbh... I guess we can try to figure it out through trial and error. I imagine it comes with all forms of the app though. If not it is something that needs to be addressed.
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Tessa Keough
(@TessaKeough) reported
@genealogytours @zoom_us What is the problem?
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Amz
(@DickmanAmy) reported
@zoom_us I need some help please!
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Focus 4 Fitness
(@Focus4FitnessUK) reported
from
Norwich, England
@zoom_us is there an issue this week? 3 X my meetings have immobilised my laptop??
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Ruth Bruce
(@RuthMBruce) reported
Hello @zoom_us, I've attempted to preassign breakout rooms for 3 meetings and it hasn't worked. Reported via paid account and told that Zoom isn't dealing with #support tickets due to Covid. Tried every workaround without success. Does it even work, and how? #breakoutrooms #error