Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Multimedia (20%)
• App Crashing (20%)
• Sign in (20%)
• Connection (20%)
• Video (20%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Mexico City	Connection	3 days ago
Guayaquil	Video	4 days ago
Guayaquil	Multimedia	14 days ago
Leganés	App Crashing	1 month ago
Iowa City	Sign in	3 months ago
Hayward	App Crashing	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Glasgow (@TomTalkinSports) reported 5 minutes ago

  @zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.

• 
  Ms. AK (@akincali) reported 7 minutes ago

  @zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.

• 
  MapPorn (@MapPornTweet) reported 10 minutes ago

  So has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.

• 
  Keith Lee (@KeithRichardLee) reported 10 minutes ago

  @bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 10 minutes ago

  @zoom_us how can I solve "error code 104103"?

• 
  Urbano Network (@urbanonetwork) reported 10 minutes ago

  I have been on @zoom_us chat for an hour, on my third assistance having swerved the terrible AI and still no nearer to answering this question: On the Pro plan can you host webinars below 100 people? Three staff don't know

• 
  Mai Somaa (@MaiSomaa) reported 13 minutes ago

  @zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page

• 
  lenny almatsier (@lennyhopipola) reported 13 minutes ago

  @MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.

• 
  John Nash - Game theory, my theory. (@AntichristJebus) reported 14 minutes ago

  @madebygoogle @Google @zoom_us Google permabanned me from YouTube because I was exposing a psychopath YT "We have determined that your account will remain terminated.. You won’t be able to access or create any other YouTube accounts. For more information about account terminations, please visit our Help Center

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 15 minutes ago

  So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.

• 
  VM (Vicky) Brasseur 💉⏳ (@vmbrasseur) reported 16 minutes ago

  @mooreds Yessss. Having DMs get lost is a real problem. Lotta iteration could happen on that part of the service. I'm looking forward to that hopefully happening soon, @zoom_us.

• 
  binu (@binunijkumar) reported 19 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Cherry M P, PhD :: Wear Your Mask, Please. 🙏🏿 (@cherrymp) reported 19 minutes ago

  … I noticed that the @zoom_us help article on this mentions that there is an allow recording option against the user's name in the participants list. Still I cannot find it! Am I missing something here? Appreciate your help. Best, CMP. #CMPLife

• 
  Myra Jolivet (@MyratheAuthor) reported 22 minutes ago

  @zoom_us of all the great things you do, customer service is sadly not one of them. Just devoted an hour to bot-dom, emails, and no answers. A simple problem likely could've been cured with a convo, but no human. I just can't...

• 
  Juan Pablo Rodas (@juparopla) reported 25 minutes ago

  @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 25 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  Claire Masteller (@ccmasteller) reported 30 minutes ago

  @MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?

• 
  Christos Karamanolis (@XtosK) reported 32 minutes ago

  @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

• 
  Ricardo (@Rixards_All) reported 34 minutes ago

  @zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!

• 
  Kerrie Shelden (@kez1133) reported 35 minutes ago

  @theipodteacher @zoom_us All good. Thought it was a problem at my end

• 
  Ann Lee (@leeannindonesia) reported 35 minutes ago

  @PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.

• 
  Haebar85 (@Aresss100) reported 36 minutes ago

  @zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.

• 
  Falk Dübbert (@falkduebbert) reported 36 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Robert Clark (@bostonbobby617) reported 38 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  FunkyBob (@BunkyFob) reported 48 minutes ago

  @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

• 
  Sully Baseball (@sullybaseball) reported 50 minutes ago

  What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?

• 
  Melai (@lai1205) reported 58 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  Asrin Sah (@TeksinN) reported 59 minutes ago

  @zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it

• 
  Nelson Cardona (@nelcarana) reported 1 hour ago

  @zoom_us I AM HELP ME

• 
  The London Writers' Salon (@WritersSalon) reported 1 hour ago

  If you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)