Zoom status: messaging issues and outage reports
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Full Outage Map
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Connection (37%)
- Sign in (22%)
- Multimedia (19%)
- App Crashing (19%)
- Glitches (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida
|
Multimedia | 12 days ago |
 Coventry
|
Sign in | 16 days ago |
 San Carlos
|
Multimedia | 21 days ago |
|
Conshohocken
|
Connection | 21 days ago |
|
Cranberry Township
|
Connection | 25 days ago |
|
Swadlincote
|
App Crashing | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Adam J. Blust (@adamblust) reportedHey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!
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Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported@zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.
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Jordan Tobin (@jordandeelight) reported@zoom_us I need to make a complaint regarding customer service, how can I direct this please?
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lenny almatsier (@lennyhopipola) reported@MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.
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Julia Graham Ⓥ (@juliamarygraham) reported@WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.
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Italia (@Italia09294177) reported@zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!
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Pamela Almand (@CaptPamsVoice) reported@zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!
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eelke (@esctec_nl) reported@zoom_us pff doing my duty in reporting a trademark issue. no you want me to spend 30 min in answering questions! go figure it out
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FunkyBob (@BunkyFob) reported@zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!
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Nelson Cardona (@nelcarana) reported@zoom_us I AM HELP ME
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Christos Karamanolis (@XtosK) reported@bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.
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Kerrie Shelden (@kez1133) reported@theipodteacher @zoom_us All good. Thought it was a problem at my end
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Keith Lee (@KeithRichardLee) reported@bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub
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умайка (@umayka_) reported@zoom_us I cant solve zoom 1132 error problem no matter how many times I tried. I literally tried everything that is written on internet, would you please help me?
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Jo C (@JoCash888) reported@zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!
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Alana Sheeren (@alanasheeren) reported@zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.
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Kanadatreff (@Kanadatreff) reported@sarahflorman @zoom_us Try the login with the Zoom client!
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Marilee Zafaripour🏳️🌈 (@marileezafari) reportedMy @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?
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Alfredo Canziani (@alfcnz) reported@zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.
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Skull Lady, Annoying Libertarian (@skullady_malady) reported@zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.
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kobenimeal (@kobenimeal) reported@brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!
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judith (@judith1907) reported@Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??
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Jeremy Angoff (@MyTakeOnIt) reported@zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?
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Juan Pablo Rodas (@juparopla) reported@zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?
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PinayKeto (@PinayKeto) reported@LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....
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Dear Gay Journal (@GayAnnals) reported@RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!
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Zafi (@BanuZafi) reported@zoom_us i need a help
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usableknowledge (@usableknowledge) reported@zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.
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Brennan Taylor (@Brennan81511014) reported@vivekag43242977 @zoom_us @Zoom Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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ObserverHerb (@observerherb) reported@Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.