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Zoom

Zoom down or not working? Current app problems and status

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 38% Connection (38%)
  • 29% Sign in (29%)
  • 13% Multimedia (13%)
  • 8% App Crashing (8%)
  • 8% Glitches (8%)
  • 4% Video (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Phoenix Sign in 6 days ago
Altoona Connection 10 days ago
Denver Glitches 12 days ago
Enfield Town Connection 12 days ago
Boston App Crashing 13 days ago
Cleveland Multimedia 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • bitflipper1
    Matt McGlothlin (@bitflipper1) reported from Charlotte, North Carolina

    .@zoom_us can you fix iPhone app please. All most people want to do is set up a meeting and invite via text or email. Look at how other apps do it. It is confusing to accomplish this basic task. Also no hierarchy in settings. Hire UX people and user research #ux #uxdesign

  • terry_hugo
    Terry Hugo (@terry_hugo) reported from Indianapolis, Indiana

    With everyone using @zoom_us so much, I’m surprised that it isn’t trending here yet that the platform is down. #Zoomdown

  • RJKeyte
    Richard Joseph Keyte (@RJKeyte) reported from Birmingham, England

    This lock down has shown me, how good @zoom_us us. And how bad @MicrosoftTeams is.

  • ShentonStage
    Mark Shenton (@ShentonStage) reported from Camberwell, England

    Incredibly frustrating day, with @zoom_us not working properly. Funny how reliant on technology we’ve become, especially now in lockdown. And how powerless we feel when it fails us! #zoomdown

  • EFCcorrespond
    The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, Victoria

    Does @zoom_us have any customer service people, still waiting on an account issues lodged on April 24.. 1 phone call or live chat will fix issue. Unbelievable!

  • pablobgp
    Pablo Beret (@pablobgp) reported from Sevilla, Andalusia

    @aecsmed @zoom_us Is not working worldwide!

  • kelliburris7
    Kelli Burris (@kelliburris7) reported from North Olmsted, Ohio

    @zoom_us I downloaded zoom the my pc that works with windows xp through Google chrome & also I tried it through Firefox too and the download won't open .Help.

  • ncroce6
    Nicholas Croce (@ncroce6) reported from Syracuse, New York

    @ActuallyShadae @zoom_us @SyracuseU Ok I turned it off for this. My friend was telling a story about me, and this person talks about FORCE GHOSTS. Please help, please! 😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬

  • mensnakedyoga
    MensNakedYogaLondon (@mensnakedyoga) reported from London, England

    Friends, @zoom_us is currently experiencing a major technical outage in the UK and we've had to abandon our class this morning. We're going to try again at 2pm BST on the hope that the technical problems are resolved.

  • LifeOfRoni
    🇹🇴 فيرونيكا (@LifeOfRoni) reported from West Valley City, Utah

    Another crazy thing is... she called this other guy for help about 4 yrs ago. They were having phone issues so he asked if they could hop on @zoom_us, so they did. When the guy saw her and her husband he kind of froze, looked shocked, and excused himself..

  • Britinfloridaus
    Steve (@Britinfloridaus) reported from Cuffley, England

    @zoom_us is your system down. Not getting in

  • sand_vaswani
    Sandeep Vaswani (@sand_vaswani) reported from New Delhi, Delhi

    @zoom_us Facing terrible issues in Zoom conference Sessions today. Not able to hear anyone. This is creating a devasting effect on my workshop participants. Can this be fixed asap.

  • MattRamsbottom
    Matt Ramsbottom (@MattRamsbottom) reported from Oldham, England

    @nicolamking @SimonJWoodUK @zoom_us @sarahjoliver74 @SimonTalbot76 @loismoontalbot simon let’s catch up on this I might be able to help 😬📻🎧

  • Tamerzd45647996
    Tamer Özdemir (@Tamerzd45647996) reported from Odunpazarı, Eskişehir

    @zoom_us I’m writing from Turkey. we teach online through zoom and we have been using the professional version of the zoom for two months. today we cannot use it ! experiencing audio and video problems.. we want urgent support!

  • cliffhazell
    Cliff Hazell (@cliffhazell) reported from Stockholms Kommun, Stockholm

    @NativeWired @zoom_us Chat, scheduling, fix the google integration, all settings that only exist on the web, make gallery default, remove waiting rooms. Use OS installers instead of custom. Just to get started

  • CincySoccer2307
    David Robertson (@CincySoccer2307) reported from Mason, Ohio

    Oh my.... @zoom_us is down 😳

  • abmack33
    Amanda Jones, Defender of Wonder (@abmack33) reported from Denham Springs, Louisiana

    Hey, @zoom_us—all the webinar registration links for webinars I’m hosting disappeared. Nobody answers the phone. Nobody returns my emails. Gonna need some help since I’m still paying you! @TallTechyTeach

  • NeilParkLIVE
    𝙉𝙚𝙞𝙡 𝙋𝙖𝙧𝙠 (@NeilParkLIVE) reported from Barrow-in-Furness District, England

    Dear @zoom_us I have to install your desktop client every single time my laptop shuts down or reboots... Windows 10 x64 bit Been going on for weeks can't install the most up to date version either as doesn't work I've had to use an older version HELP ME PLEASE

  • magictaz
    Taz ( paul marlow) (@magictaz) reported from Leyland, England

    @zoom_us please can you tell me how long it will take to fix the issues with zoom in the Uk . I can’t run my business and I’m letting customers down because of it

  • kimberlymstarks
    Kimberly M. Starks (@kimberlymstarks) reported from Atlanta, Georgia

    @zoom_us every time I make a change to my account, you charge me all over again. When I email you about it, I get no response. I would like assistance from a representative to retrieve those funds. It's like I've paid for the same service like 3 times now #zoom

  • JimCumbee
    Jim Cumbee (@JimCumbee) reported from Brentwood, Tennessee

    It seems @zoom_us is having system-wide crashes today. Churches and Bible study classes being shut down. Let’s hope (and pray) it’s just a technical issue.

  • alirohat
    ali rohatynskyj (@alirohat) reported from Silsden, England

    @zoom_us issues have halted our service @StJamesSilsden this morning. Will try again at 5! #cohost

  • Rajeshkasargod
    Rajesh Kasargod (@Rajeshkasargod) reported from Mumbai Suburban, Maharashtra

    45 days of relentless calling my @JBLaudio ear phones gave up on me . @zoom_us @Google @MicrosoftIndia #Zoom #HangoutMeet #ConCalls #MicrosoftTeam Lockdown without #Earphones . #WorkFromHome #Help

  • cliffhazell
    Cliff Hazell (@cliffhazell) reported from Stockholms Kommun, Stockholm

    @NativeWired @zoom_us Issues with privacy, night mare to schedule in calendar, having to “admit” everyone to calls, their web account interface, the price for basic features...

  • Gerald95051
    Gerald O'Patrick (@Gerald95051) reported from Redmond, Washington

    Let’s let @zoom_us Zoom know that we do not approve of their video conferencing being used to notify employees of layoffs or firings. #Zoom should change their terms of service to forbid this practice.

  • womensmarchcc
    Women’s March Contra Costa (@womensmarchcc) reported from Moraga, California

    @zoom_us Help! Our paid webinar functionality isn’t working. We have no access to our scheduled advertised webinar even tho the reg link seems to be working. We need this fixed ASAP! Support ticket 5547017 #zoom #help #CustomerService

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported from Bedford, Texas

    2p On a @zoom_us call with Client85, assisting in debugging an eCommerce @WooCommerce shipping issue. 2 products in a cart both requiring two different shipping methods. Complicated stuff.

  • bbjazziii
    Benny Benack III (@bbjazziii) reported from Manhattan, New York

    @zoom_us help! I just bought a iq7 so my phone has better audio on my Instagram live shows...but it’s not working! Can someone walk me through proper setup...

  • AlexMedlock1
    Alex Medlock (@AlexMedlock1) reported from Mishutkino, Moscow Oblast

    What’s the problem @zoom_us This is no time to hide.

  • LindaHellard
    Linda Hellard (@LindaHellard) reported from Cardiff, Wales

    @sarahluxlee @Walter_Toniolo @pxr09 @zoom_us @shamikalashawn @Zoom Still no fix 😤