Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (36%)
• Connection (36%)
• Multimedia (18%)
• App Crashing (9%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Iowa City	Sign in	23 days ago
Hayward	App Crashing	1 month ago
Bristol	Sign in	1 month ago
Crewe	Connection	2 months ago
Omemee	Sign in	2 months ago
Perth	Connection	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anastasia Piliouras (@anapiliouras) reported 2 minutes ago

  @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 4 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  Rob Tonks (@RobOfTheTonks) reported 8 minutes ago

  @bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.

• 
  Karim Khader Ⓥ (@karimskhader) reported 9 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  Ray Carroll (@raycarroll55) reported 13 minutes ago

  @LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈

• 
  MattBling (@saxeeosayande) reported 14 minutes ago

  @zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.

• 
  brO (@hallelujah03041) reported 16 minutes ago

  @ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP 🙏

• 
  ObserverHerb (@observerherb) reported 17 minutes ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

• 
  TheRealPomax (@TheRealPomax@mastodon.social) (@TheRealPomax) reported 18 minutes ago

  Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 20 minutes ago

  @zoom_us how can I solve "error code 104103"?

• 
  Greg Fong (@khole_greg) reported 21 minutes ago

  @Ramshandilya @zoom_us @MicrosoftTeams Did you ever figure this out? I have the same problem and it drives me nuts

• 
  Daniel Carmona (@DanielC85829866) reported 23 minutes ago

  @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

• 
  Craig Hohmann (@HohmannCraig) reported 23 minutes ago

  @zoom_us It happened in two meetings; it seemed to be fixed though. I switched to the Web Browser and that seemed to fix it at the moment.

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 25 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  Zafi (@BanuZafi) reported 25 minutes ago

  @zoom_us i need a help

• 
  Anurag Debnath (@ADN_here) reported 25 minutes ago

  @zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏

• 
  Juan Pablo Rodas (@juparopla) reported 29 minutes ago

  @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

• 
  Ashutosh Parashar (@13thebobber) reported 31 minutes ago

  @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

• 
  Leslie Truex, Literary Agent (@ltruex) reported 32 minutes ago

  Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?

• 
  Wasim Ahmad (@wasim80) reported 32 minutes ago

  @zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

• 
  Kanadatreff (@Kanadatreff) reported 46 minutes ago

  @sarahflorman @zoom_us Try the login with the Zoom client!

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 48 minutes ago

  My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?

• 
  Lekia Prosper (@LekiaProsper) reported 48 minutes ago

  @zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.

• 
  Laura Ciriani (@LauraCiriani) reported 48 minutes ago

  @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience

• 
  al (@aliceisfab) reported 49 minutes ago

  does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 53 minutes ago

  So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.

• 
  judith (@judith1907) reported 54 minutes ago

  @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

• 
  eelke (@esctec_nl) reported 57 minutes ago

  @zoom_us pff doing my duty in reporting a trademark issue. no you want me to spend 30 min in answering questions! go figure it out

• 
  Raumpionier (@Raumpionier) reported 58 minutes ago

  @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

• 
  Mohammed Hamid (@mhamid86) reported 60 minutes ago

  @zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.