Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Video (38%)
• App Crashing (25%)
• Multimedia (13%)
• Sign in (13%)
• Connection (13%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Video	3 hours ago
Glen Ellyn	Video	3 hours ago
Tacoma	App Crashing	4 hours ago
Mexico City	Connection	4 days ago
Guayaquil	Video	5 days ago
Guayaquil	Multimedia	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bson 👨🏼‍💻 (@b_son4) reported 4 minutes ago from Manteno, Illinois

  @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

• 
  Jo C (@JoCash888) reported 5 minutes ago

  @zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!

• 
  Alana Sheeren (@alanasheeren) reported 6 minutes ago

  @zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.

• 
  HulaHeart | Lianna (@HulaHeart_) reported 7 minutes ago

  @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

• 
  Wasim Ahmad (@wasim80) reported 8 minutes ago

  @zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

• 
  André Biernath (@andre_biernath) reported 12 minutes ago

  @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

• 
  Hempfy (@Hempfy_Swiss) reported 13 minutes ago

  @GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄

• 
  Robert (@roboticdinosaur) reported 17 minutes ago

  @zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)

• 
  Amit Godbole (@amitGodbole) reported 21 minutes ago

  @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

• 
  Robert Clark (@bostonbobby617) reported 21 minutes ago

  Since @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked

• 
  Kayla’s HiFi Club (@KaylaBlais2) reported 22 minutes ago

  @zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update

• 
  Rob Tonks (@RobOfTheTonks) reported 24 minutes ago

  @bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.

• 
  Ankit Sharma (@ankit10sharma) reported 26 minutes ago

  Dear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.

• 
  Falk Dübbert (@falkduebbert) reported 27 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Tony - Pod Guy - Groves (@Trickstersworld) reported 27 minutes ago

  Christ the @zoom_us customer service makes Eir look good.

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 28 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  Pamela Almand (@CaptPamsVoice) reported 33 minutes ago

  @zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!

• 
  binu (@binunijkumar) reported 33 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  stevebermeo (@stevebermeo) reported 36 minutes ago

  @zoom_us @caniscausa Is zoom down I keep getting kicked out

• 
  Tom Glasgow (@TomTalkinSports) reported 36 minutes ago

  @zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.

• 
  Jose Roberto Davila (@JR_GuSSi) reported 41 minutes ago

  @zoom_us I contracted an annual plan yesterday in Mexico, but at no time was it specified that the charge would be in dollars, can you help me.

• 
  Kashef Majid (@KashefMajid) reported 44 minutes ago

  Is anybody else having problems with Zoom this morning? @zoom_us

• 
  gpsmith Back to Teaching Remote (@ginapsmith) reported 45 minutes ago

  is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help

• 
  Scott Wells 🇺🇦 (@wellsology) reported 46 minutes ago

  Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.

• 
  Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported 48 minutes ago

  @zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.

• 
  Pierre Bruynooghe (@P_Bruynooghe) reported 49 minutes ago

  @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

• 
  taylorpineiro (@taylorpineiro) reported 53 minutes ago

  Help @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.

• 
  Dear Gay Journal (@GayAnnals) reported 57 minutes ago

  @RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!

• 
  Melissa Milner (@melissabmilner) reported 1 hour ago

  @zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.

• 
  ObserverHerb (@observerherb) reported 1 hour ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.