Zoom status: messaging issues and outage reports
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Full Outage Map
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Connection (33%)
- Sign in (24%)
- Multimedia (18%)
- App Crashing (18%)
- Glitches (3%)
- Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida
|
Multimedia | 8 hours ago |
 Coventry
|
Sign in | 4 days ago |
 San Carlos
|
Multimedia | 9 days ago |
|
Conshohocken
|
Connection | 9 days ago |
|
Cranberry Township
|
Connection | 13 days ago |
|
Swadlincote
|
App Crashing | 23 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Nelson Cardona (@nelcarana) reported@zoom_us I AM HELP ME
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Shawn (@shawnandthecity) reportedDear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.
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Kashef Majid (@KashefMajid) reportedIs anybody else having problems with Zoom this morning? @zoom_us
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Lil The Kreative (@Lil_the_kreativ) reportedTo all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.
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Jose Roberto Davila (@JR_GuSSi) reported@zoom_us I contracted an annual plan yesterday in Mexico, but at no time was it specified that the charge would be in dollars, can you help me.
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𝙽𝙾𝚄𝚁𝙷 𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷〆 (@oohnohyun) reported@zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?
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Marilee Zafaripour🏳️🌈 (@marileezafari) reportedSo...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.
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Kerrie Shelden (@kez1133) reported@theipodteacher @zoom_us All good. Thought it was a problem at my end
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Mark Loke (@LokeMark) reported@zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?
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Hempfy (@Hempfy_Swiss) reported@GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄
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Efforting (@CorreaToe) reportedI think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.
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Tiffani Ashley Bell (@tiffani) reported from Stanford, CaliforniaShe was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.
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Dear Gay Journal (@GayAnnals) reported@RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!
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Leslie Truex, Literary Agent (@ltruex) reportedDo any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?
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kobenimeal (@kobenimeal) reported@brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!
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Kayla’s HiFi Club (@KaylaBlais2) reported@zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update
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Amit Godbole (@amitGodbole) reported@andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)
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Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported@zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.
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al (@aliceisfab) reporteddoes anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭
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Tree Hugger (@JoyeForever) reportedWTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!
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Dodo Rejoice Mission (@DodoMission) reported@zoom_us elearn.nouedu2.login/ net
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LCTTA (@LCTTA) reported@zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.
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MattBling (@saxeeosayande) reported@zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.
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gpsmith Back to Teaching Remote (@ginapsmith) reportedis there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help
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Donna Maria: The Lifestyle CEO (@donnamaria) reportedCustomer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice
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Hendy (@henzet_79) reported@zoom_us hi, i cannot login to my zoom account
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Lekia Prosper (@LekiaProsper) reported@zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.
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Stephen Guffick (@steveguffick) reported@zoom_us Echo the last. Why wont you interact with customers that have problems
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Craig Hohmann (@HohmannCraig) reported@zoom_us It happened in two meetings; it seemed to be fixed though. I switched to the Web Browser and that seemed to fix it at the moment.
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Rachel Lawson (@rachel_norfolk) reportedI really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.