Zoom down or not working? Current app problems and status

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (38%)
• Sign in (31%)
• App Crashing (14%)
• Multimedia (10%)
• Glitches (3%)
• Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Eye	Connection	1 day ago
Crewe	Connection	4 days ago
Crewe	Connection	4 days ago
Hamden	App Crashing	6 days ago
St Albans	Sign in	6 days ago
Milwaukee	App Crashing	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sami 🖇 reactivated lolzies (@CHMPGNECL0UDS) reported 7 seconds ago

  @zoom_us thank u and i tried that but it keeps giving me error 300 and there’s not much i can do with my account because it’s a school account help

• 
  Pierre Gentine (@PierreGentine) reported 2 minutes ago

  @afadames @zoom_us I have had the issue several times in two weeks. Seems to be with PowerPoint but not PDFs

• 
  Dr. Ángel F. Adames-Corraliza (@afadames) reported 3 minutes ago

  Am I the only one who is having problems with @zoom_us freezing constantly after I share screen during lecture? Last week we stopped the problem by turning off all the cameras. Didn't work this week.

• 
  EVE~Evelyn Wackett (@EeveE63) reported 4 minutes ago

  @zoom_us is there an outage or something? I cannot log into Zoom on my phone or my computer and I have a meeting starting in 15 minutes

• 
  BethanyKeren-Happuch (@_kerenhappuch) reported 7 minutes ago

  imma need @zoom_us to come through clutch with an outage preferably on a Tuesday or Wed because these schools must be suffering amnesia and forgetting what a snow day is.

• 
  sami 🖇 reactivated lolzies (@CHMPGNECL0UDS) reported 8 minutes ago

  @zoom_us stop saying “oops🙀we were unable to complete your request🥺please try again😽(300)” you are the root of all my problems and i’m already behind in my classes

• 
  valerie frizzle, liberal freak (@GingerReject) reported 12 minutes ago

  Hey @zoom_us I know people may have suggested it, but can you investigate an option that makes cameras only viewable by the host? Would help my students so much...

• 
  Suzie Stanier (@suziestanier1) reported 13 minutes ago

  @zoom_us My issue is that my camera is now producing what can only be described as a horrific image. I have tested it with other software and it is fine.

• 
  Dave (@c0desprite) reported 13 minutes ago

  Is the latest @zoom_us update for windows just broken for me ? Some part of it crashen whenever I try to accept or initiate a call.

• 
  Jody L. Durbin (@jodyldurbin) reported 13 minutes ago

  @zoom_us I used to be able to change my name mid-meeting. The option is no longer available. I can’t find anything in support. Help!

• 
  Rohit Nayak (@sqlrohit) reported 13 minutes ago

  @zoom_us I need to delete %AppData%\Zoom\data each time the teacher changes passcode for the meeting. Maybe a simple fix to invalidate/ update the local cache & save hours of heartache for parents frantically trying to make sure their kids can join the online class on time?

• 
  yisel meza (@YMeza44) reported 19 minutes ago

  @zoom_us Am I able to verify that my son is staying logged on for his entire class. I’m getting complaints from his teacher that he is missing from zoom class at times, but he swears that he is there. Help!!!! #analytics

• 
  Mitchell Breuer (@MitchellB66) reported 19 minutes ago

  @AlanCavanna @DustinAlbino @zoom_us DUDE, when I went on Zoom I had the same problem lol

• 
  Jagadeesh Kuppadakat (@nambiar_kj) reported 22 minutes ago

  @brandonocire @zoom_us I am also facing same issue. No response yet

• 
  Miles Feinberg (@MilesOfSynoptek) reported 26 minutes ago

  I was asked to represent @MicrosoftTeams in a live presentation against a @zoom_us rep. (I personally think it should be a rap battle). Any @Microsoft or other #technology staff want to help me out?

• 
  Roland 🐺 (@skofgar) reported 30 minutes ago

  Is anyone else experiencing major issues with @zoom_us @MicrosoftTeams and @SlackHQ Many people I know and I are experiencing problems, but we’re all on different networks, locations, providers,...

• 
  Roland 🐺 (@skofgar) reported 33 minutes ago

  Is anyone else experiencing major issues with @zoom_us @MicrosoftTeams and @SlackHQ Many people I know and I are experiencing problems, but we’re all on different networks, locations, providers,...

• 
  Nirmala (@nirmalavirgo) reported 34 minutes ago from Hadapsar, Maharashtra

  @zoom_us Hi customer care team , we are not able to purchase your Pro plan. It's not going beyond "Create an account" page. Plz help

• 
  Lewis Franck (@LewisFranck) reported 36 minutes ago

  @AlanCavanna @DustinAlbino @zoom_us Wolfgang is having the same problem.

• 
  Ben Scott (@benscottlondon) reported 39 minutes ago

  @zoom_us hey guys - I’ve tried every troubleshooting trick in the book, tried every setting and tested it all - but alas myself (and everyone musical colleague of mine) STILL can’t send audio in stereo. Is there an update being released that’ll fix the issue here?

• 
  Mihir Ketkar (@mihir_ketkar) reported 39 minutes ago

  @zoom_us we have a study circle account which I want to upgrade but the page is stuck at payment stage and not going to review order. Help would be much appreciated in this matter.

• 
  Kate🗽☮️🇺🇸⚖️🏳️‍🌈🧘🏻‍♀️♍️💙 (@ImSpeaking13) reported 40 minutes ago

  Dear @zoom_us, I’m sick of seeing my ******* face. Can you fix this? Thx, KATE

• 
  Igor Ulitsky (@IgorUlitsky) reported 45 minutes ago

  At the end of @zoom_us calls, in the "How was your experience?" question, in addition to "Good" and "Bad", they should add a "Send help or call social services" option, for those that WFH with small kids

• 
  Alan Cavanna (@AlanCavanna) reported 46 minutes ago

  A huge public thank you to @DustinAlbino, who help me locate the “Raise Hand” button on @zoom_us. Apparently it was recently moved. I was going crazy

• 
  Dr. Henry Jones Jr. (@Patrick07849555) reported 46 minutes ago

  @madebygoogle @Google @zoom_us Dear Google: You had record profits of 50 Billion dollars Can you please Promote my Youtube so I can have A real Stimulus The GOP does not want the poor to have money So Can you help me??!! PLEASE

• 
  ✿THU WIN✿ (@thudawin) reported 50 minutes ago

  @Bnard_M @zoom_us Ah, it's more of like, just confusion for all of us! The rest of the group sees that person A is muted, but on their screen they've turned their mic on, but you can still hear them. But for sure, this issue could flip and then that would be bad!

• 
  Ebay1975 (@ebay1975) reported 55 minutes ago

  @madebygoogle @zoom_us Google has a Gmail service. Why doesn't Google create real dating with girls? I live in the city of Mingachevir and I want to meet girls from my city and my country.

• 
  Dr. Alyssa J. Griffin (@AlyssaJGriffin) reported 57 minutes ago

  @zoom_us Not having a way for folx to PERMANENTLY change their display name (i.e., so it appears upon meeting entry every time) to their preferred name if they are using an institutional SSO that uses their legal name is a big problem. Solution please?

• 
  Ron (@WreckItRon28) reported 59 minutes ago

  @coinbase requires a webcam to verify your identity, which mines broke because of using @zoom_us an issue they never addressed even tho many reported. Anyway managed to get a webcam, took a photo holding my passport... "we're unable to verify your identity" wha a ******* joke

• 
  bells (@hannahathaway) reported 60 minutes ago

  @zoom_us Great. But what if your account remains blocked after being hacked. Bank account emptied and can’t access zoom. Lots of dancers who can’t be taught for two days now. Absolutely nothing being done to help.