Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• App Crashing (50%)
• Multimedia (25%)
• Sign in (25%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Multimedia	7 days ago
Leganés	App Crashing	27 days ago
Iowa City	Sign in	2 months ago
Hayward	App Crashing	3 months ago
Bristol	Sign in	3 months ago
Crewe	Connection	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  умайка (@umayka_) reported 6 minutes ago

  @zoom_us I cant solve zoom 1132 error problem no matter how many times I tried. I literally tried everything that is written on internet, would you please help me?

• 
  DeKlan the Police (@L1573N) reported 6 minutes ago

  @egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”

• 
  Nelson Cardona (@nelcarana) reported 10 minutes ago

  @zoom_us I AM HELP ME

• 
  Kat (@KatlandKat) reported 12 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help

• 
  taylorpineiro (@taylorpineiro) reported 15 minutes ago

  Help @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.

• 
  Leigh (@j15ldw) reported 19 minutes ago

  @zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?

• 
  Antigone Cox (@tiggermusic112) reported 20 minutes ago

  Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.

• 
  al (@aliceisfab) reported 24 minutes ago

  does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭

• 
  Hempfy (@Hempfy_Swiss) reported 26 minutes ago

  @GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄

• 
  Tim Gray (@timgray101) reported 26 minutes ago

  @zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 29 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  Gerard Strouth (@gstrouth) reported 29 minutes ago

  Them: To use a vanity URL you need to prove you own the domain with a dns record. Me: No problem, done. Them: Oh it looks like that URL is already taken. Me: How, I've owned this domain before you were a company @zoom_us #fail

• 
  Melai (@lai1205) reported 30 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  Tree Hugger (@JoyeForever) reported 35 minutes ago

  WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!

• 
  AJ Podcast (@aj_podcast) reported 36 minutes ago

  First episode was recorded on @zoom_us and we gotta fix that audio quality big time haha... work work work

• 
  Jeremy Angoff (@MyTakeOnIt) reported 39 minutes ago

  @zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 39 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 40 minutes ago

  My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?

• 
  Penyembah Bakso (@BaksoPenyembah) reported 41 minutes ago

  @xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 43 minutes ago

  @zoom_us how can I solve "error code 104103"?

• 
  Kayla’s HiFi Club (@KaylaBlais2) reported 44 minutes ago

  @zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update

• 
  Mai Somaa (@MaiSomaa) reported 44 minutes ago

  @zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page

• 
  Cherry M P, PhD :: Wear Your Mask, Please. 🙏🏿 (@cherrymp) reported 44 minutes ago

  … I noticed that the @zoom_us help article on this mentions that there is an allow recording option against the user's name in the participants list. Still I cannot find it! Am I missing something here? Appreciate your help. Best, CMP. #CMPLife

• 
  Italia (@Italia09294177) reported 45 minutes ago

  @zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 48 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  Jordan Tobin (@jordandeelight) reported 49 minutes ago

  @zoom_us I need to make a complaint regarding customer service, how can I direct this please?

• 
  Ricardo (@Rixards_All) reported 51 minutes ago

  @zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists

• 
  Ivan Reid (@theivanreid) reported 57 minutes ago

  @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

• 
  Kelsey Knight (@kk2nite) reported 1 hour ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  bernie westacott (@berniewestacott) reported 1 hour ago

  Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!