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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (33%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (5%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Channahon |
Video | |
| Kansas City |
Sign in | |
| Springfield |
Multimedia | |
| Georgetown |
Connection | |
| Dayton |
Sign in | |
 Karlsruhe |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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ell
(@rosesareroje) reported
Hi, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error. Please? we have an important meeting now @zoom_us 1
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Richard Fleming
(@Richard71770821) reported
@zoom_us @JharnaPariani I have new laptop with same issue, seems to work if I don't use app and go through website
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Bobby Thompson
(@BobbyThompson) reported
So I had to stop using the @zoom_us app for windows, due to a bug they have no fix for. So I switched to the @googlechrome version, now that version won't work, and I can't fix it. I literally cannot use #zoom on my computer anymore.
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たーる
(@taarusauce) reported
.@zoom_us Hey! I have a Linux version of the zoom that crashes when I go into the breakout room. Is that a spec? Are you kidding me!!!??? Please Fix it now!!!!
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Popopoyyyyy
(@heynvoi) reported
Helloooo, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error. Please? we have an important meeting now @zoom_us 🙏🏻🙏🏻 Thank youuuuu
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lala🪴
(@lareeciaa) reported
@zoom_us can you be down for a week? I need a vacation bro
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DoodleOarei🌈♿🌒🌱🕉
(@DoodleOarei) reported
@zoom_us your website is terrible in finding information about accessibility for organizers. I have questions and your chat is terrible.
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Fajar Adrianto
(@drianto_fajar) reported
Hi @zoom_us , i am a user from Indonesia and my account is set for 500 participants. These 2 days, zoom has lagging if we accept more than 100 participants. Is there any updates about it? Or is there some problems occured? Thank you.
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Jai ✨
(@ImperfectMaster) reported
@zoom_us I’m unable to connect on mobile data. Please help.
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ell
(@rosesareroje) reported
Hi, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error, it's lagging so hard. Please? we have an important meeting now @zoom_us
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Cathy Montag
(@cmontong) reported
@zoom_us Before we could click a participants name in the chat & it would get the chat cursor ready to type to them. Now when I click their name it just highlights around the whole chat box & I need to click again to type. Can you fix that so we don’t need to click to type?
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Dr. O—, mask wearing is an act of love (she/her)
(@raisecain) reported
@_eamonnbell @zoom_us Oh really? I am not able to find anything about this. This could help...
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milen
(@lockelby) reported
Dear @zoom_us We just got our first terrible experience for our conference. It was come from the audio and display. We could speak but we got delayed and all audience have the same problem. We used 3 different account today to made the room, but we always got the same problem
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AutisticSciencePerson
(@AutSciPerson) reported
Question: Why is there no easy way to put your pronouns in zoom? Everytime you sign into the university zoom again, it resets your name. I feel like this is something zoom could fix easily. .@zoom_us
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Outbound Training
(@outbondtraining) reported
@zoom_us We have 400 people meeting, this morning, everybody in, music on, they trouble when we start, everything just stop function normally, now we are delaying meeting for 30 minutes till we figure it out, can you help?
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mia
(@mialoira) reported
Oh good, the @zoom_us billing issue continues. Just got charged $1400.
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ell
(@rosesareroje) reported
Hi, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error. Please? we have an important meeting now @zoom_us
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Leo R Castillo
(@3dleo) reported
@zoom_us Terrible customer service. Our company is always offered discount pricing but our ZoomRoom is not working. I have 2 ask: are we seeing another terrible future comm provider develop (ala ATT) where we pay for just being connected even if nothing works? #zoomfail
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Esharat Nasar-Ahmed
(@EsharatQ) reported
@zoom_us Worth pointing out, I have also purchased a licence, paying £15.00 per month, which means I have unlimited time and should not have a cap on number of participants/students. Please fix this issue, otherwise many will start using other platforms.
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APAC
(@APAC_ELT) reported
We'd like to apologize wholeheartedly for the technical problems we've experienced today on @zoom_us. 🙏🏼🙏🏼🙏🏼For reasons we still can't fully understand, it was impossible to connect to Susana Gómez's session, although she was by no means responsible for that. Read on. 👇🏽
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Tjipke Schouten
(@tjipke) reported
@zoom_us Some of my pending users don't get there invitation. Please help. It concerns tutors and they can't give there lessons.
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CoDEIn.Pharm
(@codein_pharm) reported
@zoom_us hi guys, im from indonesia did you have some kind of trouble in indonesian server/data center? i just experience a massive slowdonw in a room no one booted from the room, but the voice and video are horrible, and it even looped at some times
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Morgan Smith
(@mdotsmith5) reported
@MsStiles_RRD @zoom_us @GoogleForEdu I think that would solve a lot of problems! But I wonder if there still will be students who feel hesitant. But at least if the teacher needed to quickly examine some thing, they could?
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たーる
(@taarusauce) reported
.@zoom_us Hey! I have a Linux version of the zoom that crashes when I go into the breakout room. Is that a spec? Are you kidding me!? PLEASE FIX IT NOW!!!!
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Bryan William
(@bryan_w_t) reported
@zoom_us is breaking down
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Tideturner Films
(@tideturnerfilms) reported
@zoom_us can you help please? I am running a charity Q&A on zoom tomorrow and it’s just gone over 100 attendees. What can I do please? I have Pro and can’t afford £150+ to upgrade for one event
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Dr. Taison Bell
(@TaisonBell) reported
One day I was on a @zoom_us meeting and my son came in to ask for Tylenol for an achy tooth. I muttered the common “Sorry everyone...” before I got up to help him. He later asked me, “Dad, did I do something wrong?” It’s the last time I’ll ever apologize for openly parenting.
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dan leatherman
(@danleatherman) reported
@ZevEisenberg @zoom_us Yes, it's awful trying to teach online with this issue.
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Catherine Sontag
(@CTag115) reported
Hey @zoom_us so I’m not allowed to have live customer service support because I don’t pay enough money to deserve that? But if I talk to a sales person about my question and higher plans, I get attitude because I’m just asking a question and not actually ready to buy?
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thomas hageleit
(@thomashageleit) reported
@zoom_us Oh, we have another problem: When sharing the screen with the visitors, and we share the app keynote, I have no mouse curser. Not even to push zoom buttons. If i guess correctly I can click, but I don’t see the mouse. What could that be?