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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (41%)
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Sign in (32%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Karlsruhe |
App Crashing | |
 Boston |
Sign in | |
| New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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𝔾ℝ𝔼𝔸𝕋ℍ𝕌ℕ𝕋𝔼ℝ
(@GREATHUNTERband) reported
from
Ottawa, Ontario
@Large_Soda @Ambrose__Bierce @zoom_us "Sorry, must be a glitch. Seems the camera won't *load*" #mutethegrunts
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Some Good Food LLC
(@SomeGoodFood1) reported
from
Orange, New Jersey
@marcuslemonis @zoom_us @Facebook Hi @marcuslemonis I need to nominate myself! Some Good Food needs #TheProfit I don't want to lose my restaurant or my #FeedTheSeniors program please help
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Edward Vargas 🇩🇴🇨🇦
(@EduSempai) reported
from
Richmond, British Columbia
@zoom_us You have to improve your customer service experience, I have been trying to upgrade our corporate pro account to business for two days with no success. We have been paying you for 4 years.
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rinku
(@inku08) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us I have an issue I need it to be resolved immediately can someone connect with me?
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Karina Quintero
(@karinaquin) reported
from
Germantown View, Maryland
@zoom_us Hi, some problem with the server this morning?
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AndersSorman-Nilsson
(@asormannilsson) reported
from
Sydney, State of New South Wales
Love @zoom_us technology but their customer service is crazily bad. Have been waiting 3 months (several phone calls, emails and robot chats) for anyone to get back to us as we are being double billed. #zoomfail
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Robert Newman
(@robertnewman) reported
from
Ealing, England
.@zoom_us zoom kept cutting out this morning and the screen kept freezing - had to abandon my yoga online. What’s the issue?
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Ajit Bhaskar
(@AjitBhaskar8) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us Impending ban? No #alchemy or resort to #lingam can help you escape the imminent chop- just a matter of time!
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Ceri Davies
(@welshmanupnorth) reported
from
Accrington, England
I have used #Zoom for meetings at least 4 or 5 times a week for the last 15 weeks without a problem but only tried using #MSTeams twice both unsuccessfully with abandoned meetings. I think that’s conclusive @MicrosoftUK @zoom_us
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Myrna Widlend
(@MyrnaWidlend) reported
from
Brisbane, State of Queensland
@zoom_us Please have someone call me in relation to my questions I have now sent 9 emails absolutely disgusted with your customer service !!
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Tye Calloway
(@blklaunch) reported
from
Tampa, Florida
Solution: @zoom_us social zoom meet for small kids called Zoomies. Problem: my 7 year old daughter won’t leave me alone. All day everyday: “I’m booooored!” “I don’t have any friends!” “Can you play dolls with me dad?” Please save me. 😢
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rinku
(@inku08) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us @ericsyuan Need a reply urgently on my issue
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TC McCarthy
(@TC_McCarthy) reported
from
Queens, New York
.@zoom_us my Bluetooth headphones work great with every application on OSX except Zoom. They test fine in zoom but disconnect as soon as I join a call. Lots of reports of this on google. Any fix?
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Jenny Say Quan
(@flawl3ssnbrwn) reported
from
Ferndale, Michigan
@Robinson_DC211 @zoom_us I don’t have an issue with zoom. This is about the meeting.
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A Mind 4 Adventure #coach
(@amind4adventure) reported
from
Buckfastleigh, England
@zoom_us need help. My pro and webinar function have been lost. Can’t access help line as now basic account. Please fix ASAP
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Ryan Harmsen
(@ryanharmsen) reported
from
Chicago, Illinois
Just on a @zoom_us meeting where someone hacked in and did some extremely gross things on camera. @zoom_us are you ever going to figure out this security issue you have?
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Michael Racz
(@MichaeljRacz) reported
from
Alpharetta, Georgia
@zoom_us Need some help with your product and nobody answers the phone.
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Latish Reed
(@dr_lreed) reported
from
West Allis, Wisconsin
@zoom_us Is the HARDEST to get help from. I paid for an upgrade and can’t get anybody on the phone!!!
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Dante Elephante
(@Dante_Elephante) reported
from
Goleta, California
Really cool that @zoom_us customer service is only available to business accounts even though I'm paying for their service. Wack
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Rapha Therapy Service
(@mrobertaw) reported
from
Manchester, England
Anyone else had problems with @zoom_us customer service its taken over 3 months for my problem to be resolved #unacceptable #zoom thank God i have family who work in I.T otherwise my podcast episode would have been lost 😳
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Rachit Hegdé
(@rachithegde) reported
from
Coonoor, State of Tamil Nādu
@zoom_us Hey!I've tried disabling one of the paid extensions on my zoom account that doesn't get disabled. Tried twice. Just got billed for the extra extension second time in a row. Would like to initiate a refund and discontinue from the service.Have raised a ticket. No response
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Fricky C
(@fbenton25) reported
from
Indianapolis, Indiana
@AP Just do it via @zoom_us and make certain only one mic is on at a time. Solves all problems
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ema swingwood
(@emaroids1) reported
from
Tintern, Wales
@AHPLeader @zoom_us @ccpractitioner can you help???
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Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
If I have relationship troubles I either address it with Melissa on the @zoom_us meetings or I try to address it on my own on @Twitter whenever I can that’s called being a responsible 21 year old adult 🧑 is taking care of myself whenever I can and accepting help when I need it
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Jesse Phillips
(@jessephil) reported
from
Kamloops, British Columbia
I'm gonna say that the @NHL press conferences are not a great advertisement for @zoom_us . Terrible quality
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Matias Cariboni
(@matiascaribon) reported
from
Madrid, Comunidad de Madrid
@zoom_us @ericsyuan really. THIS is a BIG PROBLEM. Now I can’t reject or approve no one in my webinars. I NEED A SOLUTION. #zoom #zoomproblem #webinars
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#LoveLivingLife and 73 others
(@LuckyGordy) reported
from
Durban, Province of KwaZulu-Natal
Looking for a @zoom_us expert with an unlimited license to help host a large event this weekend. Please send recommendations
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Abhishek Agnihotri
(@baabio) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us Help me with the ticket. I am struggling since a week
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Karin Lynn Bates
(@karinlynnbates) reported
from
Loveland, Colorado
@MightyCasey @zoom_us Ugh. I agree. The customer service platform sucks rocks. I mean, having to log in for support when the issue is you can’t log in??? Blech.
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Giuseppe Maiorana
(@GiusMaiorana) reported
from
Bologna, Emilia-Romagna
@zoom_us Hi zoom team. My company has some troubles to sign in in its pro account. Can you help us?