Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (33%)
• Sign in (27%)
• App Crashing (20%)
• Multimedia (13%)
• Glitches (3%)
• Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Cranberry Township	Connection	1 day ago
Swadlincote	App Crashing	11 days ago
Mesa	Multimedia	14 days ago
Obdach	App Crashing	17 days ago
Eye	Connection	19 days ago
Crewe	Connection	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shawn (@shawnandthecity) reported 32 seconds ago

  Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

• 
  HulaHeart | Lianna (@HulaHeart_) reported 2 minutes ago

  @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

• 
  Efforting (@CorreaToe) reported 2 minutes ago

  I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.

• 
  Robert Clark (@bostonbobby617) reported 6 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  Brighton West (@BrightonWest) reported 6 minutes ago

  As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?

• 
  Falk Dübbert (@falkduebbert) reported 8 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 10 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  Nicole Marie 💛 (@NikitaMariaSays) reported 13 minutes ago

  Is anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?

• 
  Alana Sheeren (@alanasheeren) reported 14 minutes ago

  @zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.

• 
  Daniel Carmona (@DanielC85829866) reported 15 minutes ago

  @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

• 
  Anastasia Piliouras (@anapiliouras) reported 16 minutes ago

  @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

• 
  FunkyBob (@BunkyFob) reported 17 minutes ago

  @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

• 
  judith (@judith1907) reported 18 minutes ago

  @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

• 
  rachelle (@haddad_rachelle) reported 20 minutes ago

  @zoom_us after the new update am unable too connect on my 4g service, is that normal ?

• 
  Claire Masteller (@ccmasteller) reported 21 minutes ago

  @MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?

• 
  bson 👨🏼‍💻 (@b_son4) reported 24 minutes ago from Manteno, Illinois

  @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

• 
  Kat (@KatlandKat) reported 24 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves

• 
  Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported 25 minutes ago

  @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

• 
  Lekia Prosper (@LekiaProsper) reported 28 minutes ago

  @zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 29 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

• 
  Augustus Garrison (@happyfrozenfire) reported 31 minutes ago

  @zoom_us fix your servers

• 
  Ivan Reid (@theivanreid) reported 31 minutes ago

  @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 38 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  John D Brownlie (@johndbrownlie) reported 44 minutes ago

  Somehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning

• 
  Mahendra Lama (@Mahendr53828703) reported 48 minutes ago

  @zoom_us @Zoom Please help me please my realy many probelam please help me

• 
  Jordan Tobin (@jordandeelight) reported 49 minutes ago

  @zoom_us I need to make a complaint regarding customer service, how can I direct this please?

• 
  Penyembah Bakso (@BaksoPenyembah) reported 49 minutes ago

  @xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?

• 
  Robert (@roboticdinosaur) reported 53 minutes ago

  @zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)

• 
  MattBling (@saxeeosayande) reported 55 minutes ago

  @zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.

• 
  Mary Rinaldi (@soulcarousel) reported 55 minutes ago

  . @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.