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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (33%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Sign in | |
 Sheffield |
Connection | |
| Thatcham |
Connection | |
| City of London |
Video | |
 Les Abymes |
Glitches | |
| Seaford |
Video |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Lorentzen
(@peterlorentzen) reported
@samuel_wade @NeysunM I think in the paid version you can actually have the main presentation on Gather also. The person "on stage" broadcasts to everyone. Seems attractive given the censorship issues with @zoom_us, but problem is everyone's used to it and we've subscribed already.
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Damon Cortesi
(@dacort) reported
Anybody had a problem with @zoom_us where the screenshare starts, but then either freezes or just shows a black screen (when you switch tabs in Firefox)? Driving me crazy - I keep having to switch to Google Meet to be able to share. :(
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Hannah Bond
(@h_rbond) reported
Interesting (yet predictable) to hear how many other ppl have such major issues with @Virgin's shoddy @virginmedia. It's not a surprise given that I haven't got through a @zoom_us call w/video for weeks! They certainly aren't a service provider. It's more like day light robbery!
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Hedwig Spitzer - intérprete y traductora
(@hedwiglugaro) reported
@ABiesiedin Sadly, not for the inclusion of all #Terps not working from a hub. Once we were 3 teams of #Terps and one was blind. He couldn't work on platforms. The best was @zoom_us. He could get to being assigned as a #Terp but couldn't click on the accept button. He had to be replaced. Sad
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Erin Walsh
(@E_Walshie) reported
@zoom_us I have been legit trouble shooting your pre assigned breakout rooms for weeks! I spent 1.5 hrs tonight trying to prep for a huge meeting I have on Thursday. How is it that such a large tech company is so poorly staffed to help its end users? #help #zoomswack
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ellyvstheworld
(@ellyvstheworld) reported
Hey @zoom_us - I can't contact support because I'm on a "free" account, but I'm supposed to be on enterprise. Please help! Can you get in touch with me? Somethings broken...
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Yassi Moghaddam
(@yassimoghaddam) reported
@zoom_us Are you having a problem with your webinar functionality? You make it impossible for your (business account) customers to get urgent support. Have been trying for the last hour to no avail.
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Marla Carfizzi
(@MarlaCarfizzi) reported
.@zoom_us Hello. I have been having issues with the client all day. It says Error 5003. I have uninstalled, reinstalled, restarted my computer, tried wifi and hotspot. Nothing has worked. I can still access my meetings through the website. Please help!
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Lady Di
(@Ova_Dia) reported
The students who miss class are the most underserved. They shouldn't be punished because their school district is under water and can only afford the free version of your service @zoom_us
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Joff Eaton
(@joffeaton) reported
Very disappointed with @zoom_us . I have emailed their billing department twice due to them taking all 12 months payment rather than the agreed monthly subscription and I haven’t received any email from them. Very poor service.
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Tino
(@tinofotos) reported
Dear @zoom_us Team! My wife is a K-12 teacher in Germany and has registered with Zoom. She has filled out the form to apply for the 40-minute limit to be removed. Unfortunately it did not work. Can you help?
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Gary R✪SS
(@garymross) reported
No wonder Zoom @zoom_us is so much more popular than @Cisco WebEx. The whole point of web conferencing is it crosses borders. Live in Japan & WebEx only offers Japanese as the language. How can the team of a tool that so fundamentally about communication not get this basic issue
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Darryl Hunt
(@210Darryl) reported
So @ww_us charges $40/month to be part of the organization but is about to shut down a ton of virtual meetings because they're not attended by enough people. 40 minute meetings are free on @zoom_us. I wonder how many people will realize they no longer need Weight Watchers?
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Mr. Make It Go Away
(@King_Berry) reported
@zoom_us working terrible this morning....
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samspearsevans
(@samspearsevans) reported
@otter_ai @zoom_us I have all of that connected. Written in my tweet. The problem is that it doesn’t display in webinars.
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charu chandna
(@charuc47) reported
@zoom_us Tried, still not working
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Kate Oppenheim @Coffee&Kate
(@coffeekate2) reported
@zoom_us how do I complain about an upgrade payment being taken but no upgrade provided? The online contact provided to get help are worse than useless.
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Mark Pilipinas
(@Mr_redjumpsuit) reported
from
Aulnay-sous-Bois, Île-de-France
@zoom_us our group is trying to access our zoom account but it keeps having an error? What ahould we do?
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reis
(@reispectful) reported
@zoom_us fix ur ****, i swear my **** gets unmuted randomly whenever I’m singing
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JT Dahl
(@JediJamez) reported
Hey @zoom_us I’m a private tutor, for the past year I’ve been able to do meetings that are over an hour. How come all the sudden it ends my meetings after 40 mins unless I upgrade? BULLSHIT. My business has already been hurt enough by the pandemic. Fix this.
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Pete Wilcox
(@helpful_pete) reported
@palvaro @zoom_us imagine the space of 'people who attend my mandatory meetings' and then think about how well this sort of complaint would go if i made it every time it was an issue
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💛💛Madame Vice President KH💛💛
(@TheMudlily) reported
Keeping with my son's upset that his name is wrong in @zoom_us , I assured it him it would be okay. I was more worried about any trans kids or kids whose names might not be legally changed but would be outted by this glitch, and the 12
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Ellen Berlin
(@ellenberlin) reported
@zoom_US users — please help me troubleshoot: When I’m on a call with a lot people, I lose audio for about 3-4 secs every 5-10 mins— and get a message That says internet connection is unstable — ISP says internet is fine. Anyone else have this issue?
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Victor Escorcia - #NHSCovid19App #wearmask 😷
(@3scorciav) reported
Oh great #twitterverse, has anyone tried speed dating apps? I heard that one kinda fix the cocktail party issue where @zoom_us falls short I also heard that @Webex allows to create bubbles during meetings hasn't heard about an app to host online cocktail parties comments?
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Erin Walsh
(@E_Walshie) reported
@zoom_us I have been legit trouble shooting your pre assigned breakout rooms for weeks! I spent 1.5 hrs tonight trying to prep for a huge meeting I have on Thursday. How is it that such a large company tech company is so poorly staffed to help its end users? #help #zoomswack
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charu chandna
(@charuc47) reported
@zoom_us I have bought premium subscription of Zoom Account but the host is unable to share any file during a meeting. Kindly help!!
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Jin-Soo Huh
(@JinSooDHuh) reported
Does @googlechrome shut down for anyone when they open @zoom_us ? Started happening when I upgraded to @Apple Big Sur OS so wondering if those are connected.
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Anand Vishwanath
(@anand003) reported
NBN down 😑. No idea why and earliest technician available from @NBN_Australia @Telstra is 48 hours from now. Dreading 2 days of @zoom_us calls on 4G now 🥺! Crappy telco infrastructure is probably the single biggest deal breaker to remote work in Australia.
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Katy Weathington 🏳️🌈
(@KatyCantSpell) reported
Is @zoom_us absolutely broken for anyone else right now?
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Ning Ning Cheang
(@NingNingCheang) reported
@ImposterSbl @zoom_us We had the same issue since Sep. Spoken to zoom US twice and was told they couldn't help as we're UK. They gave me a contact name for UK and he didn't even bothered to get in touch. Perhaps we're not deemed worthy enough to be considered as K-12?! @zoom_us 😠