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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (33%)
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App Crashing (15%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tampa |
Connection | |
 Negrar |
Connection | |
 Ronchin |
App Crashing | |
 Hastings |
App Crashing | |
 Melbourne |
Sign in | |
| Sheffield |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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𝙉𝙚𝙞𝙡 𝙋𝙖𝙧𝙠
(@NeilParkLIVE) reported
from
Barrow-in-Furness District, England
Dear @zoom_us I have to install your desktop client every single time my laptop shuts down or reboots... Windows 10 x64 bit Been going on for weeks can't install the most up to date version either as doesn't work I've had to use an older version HELP ME PLEASE
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Kelli Burris
(@kelliburris7) reported
from
North Olmsted, Ohio
@zoom_us I downloaded zoom the my pc that works with windows xp through Google chrome & also I tried it through Firefox too and the download won't open .Help.
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MensNakedYogaLondon
(@mensnakedyoga) reported
from
London, England
Friends, @zoom_us is currently experiencing a major technical outage in the UK and we've had to abandon our class this morning. We're going to try again at 2pm BST on the hope that the technical problems are resolved.
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Tamer Özdemir
(@Tamerzd45647996) reported
from
Odunpazarı, Eskişehir
@zoom_us I’m writing from Turkey. we teach online through zoom and we have been using the professional version of the zoom for two months. today we cannot use it ! experiencing audio and video problems.. we want urgent support!
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Nicholas Croce
(@ncroce6) reported
from
Syracuse, New York
@ActuallyShadae @zoom_us @SyracuseU Ok I turned it off for this. My friend was telling a story about me, and this person talks about FORCE GHOSTS. Please help, please! 😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬
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Amanda Jones, Defender of Wonder
(@abmack33) reported
from
Denham Springs, Louisiana
Hey, @zoom_us—all the webinar registration links for webinars I’m hosting disappeared. Nobody answers the phone. Nobody returns my emails. Gonna need some help since I’m still paying you! @TallTechyTeach
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Thérèse McIntyre
(@cailinrua1) reported
from
Galway City, Connaught
@zoom_us howya, folks, I have a problem with playback - am recording a presentation (shared Prezi) with video - around half hour long - have done it twice and both times the audio playback jerks and speeds up after conversion trying to do this for a conference...help!
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Steve
(@Britinfloridaus) reported
from
Cuffley, England
@zoom_us is your system down. Not getting in
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Linda Hellard
(@LindaHellard) reported
from
Cardiff, Wales
@sarahluxlee @Walter_Toniolo @pxr09 @zoom_us @shamikalashawn @Zoom Still no fix 😤
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Robert Nunnally
(@Gurdonark) reported
from
Allen, Texas
I feel a sense of DIY accomplishment. The @zoom_us meeting I attend had trouble picking up my headset on my Linux rig. I tinkered a bit with ALSA and PulseAudio, but then I found a $4 headset-to-USB rig. Voila! Problem solved. I feel heard now.
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Women’s March Contra Costa
(@womensmarchcc) reported
from
Moraga, California
@zoom_us Help! Our paid webinar functionality isn’t working. We have no access to our scheduled advertised webinar even tho the reg link seems to be working. We need this fixed ASAP! Support ticket 5547017 #zoom #help #CustomerService
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Richard Joseph Keyte
(@RJKeyte) reported
from
Birmingham, England
This lock down has shown me, how good @zoom_us us. And how bad @MicrosoftTeams is.
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Gerald O'Patrick
(@Gerald95051) reported
from
Redmond, Washington
Let’s let @zoom_us Zoom know that we do not approve of their video conferencing being used to notify employees of layoffs or firings. #Zoom should change their terms of service to forbid this practice.
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Pablo Beret
(@pablobgp) reported
from
Sevilla, Andalucía
@aecsmed @zoom_us Is not working worldwide!
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Arnold
(@Arnother) reported
from
Madrid, Comunidad de Madrid
@zoom_us I’ve been having a problem on logging in my Mac app. it says that my account has a basic plan when in reality I have a Pro account. I’ve tried to contact customer service but I haven’t reached out at all. Help please!!
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((phillipdrummond)))
(@philthydrummond) reported
from
Oakland, California
Hey @zoom_us it’s a big problem you blocked virtual cams from @ecammtweets @ecammlive you need to fix that in new version
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ali rohatynskyj
(@alirohat) reported
from
Silsden, England
@zoom_us issues have halted our service @StJamesSilsden this morning. Will try again at 5! #cohost
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Kimberly M. Starks
(@kimberlymstarks) reported
from
Atlanta, Georgia
@zoom_us every time I make a change to my account, you charge me all over again. When I email you about it, I get no response. I would like assistance from a representative to retrieve those funds. It's like I've paid for the same service like 3 times now #zoom
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The Godfather is back! Join me #KAG
(@RobertM69780378) reported
from
Fremont, California
@zoom_us 500,000 accounts hacked and on the dark web. You have serious security issues. @Webex is my choice. I will refuse any zoom due to your pathetic excuse for security administration. You should be put out of business. #COVID__19
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Matt McGlothlin
(@bitflipper1) reported
from
Charlotte, North Carolina
.@zoom_us can you fix iPhone app please. All most people want to do is set up a meeting and invite via text or email. Look at how other apps do it. It is confusing to accomplish this basic task. Also no hierarchy in settings. Hire UX people and user research #ux #uxdesign
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Zaheer Ansari
(@ZaheerAnsari01) reported
from
New Delhi, National Capital Territory of Delhi
I am facing issue while joining meeting.I am loosing my class on daily basis .Connectivity is fine . Always shows error 104103 and says can't connect to our service , please check your network connection try again letter. Mobile settings are fine pls get it resolve. @zoom_us
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Rajesh Kasargod
(@Rajeshkasargod) reported
from
Mumbai Suburban, State of Mahārāshtra
45 days of relentless calling my @JBLaudio ear phones gave up on me . @zoom_us @Google @MicrosoftIndia #Zoom #HangoutMeet #ConCalls #MicrosoftTeam Lockdown without #Earphones . #WorkFromHome #Help
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Matt Ramsbottom
(@MattRamsbottom) reported
from
Oldham, England
@nicolamking @SimonJWoodUK @zoom_us @sarahjoliver74 @SimonTalbot76 @loismoontalbot simon let’s catch up on this I might be able to help 😬📻🎧
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Cliff Hazell
(@cliffhazell) reported
from
Stockholms Kommun, Stockholm
@NativeWired @zoom_us Issues with privacy, night mare to schedule in calendar, having to “admit” everyone to calls, their web account interface, the price for basic features...
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Sandeep Vaswani
(@sand_vaswani) reported
from
New Delhi, National Capital Territory of Delhi
@zoom_us Facing terrible issues in Zoom conference Sessions today. Not able to hear anyone. This is creating a devasting effect on my workshop participants. Can this be fixed asap.
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Benny Benack III
(@bbjazziii) reported
from
Manhattan, New York
@zoom_us help! I just bought a iq7 so my phone has better audio on my Instagram live shows...but it’s not working! Can someone walk me through proper setup...
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Cliff Hazell
(@cliffhazell) reported
from
Stockholms Kommun, Stockholm
@NativeWired @zoom_us Chat, scheduling, fix the google integration, all settings that only exist on the web, make gallery default, remove waiting rooms. Use OS installers instead of custom. Just to get started
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
from
Bedford, Texas
2p On a @zoom_us call with Client85, assisting in debugging an eCommerce @WooCommerce shipping issue. 2 products in a cart both requiring two different shipping methods. Complicated stuff.
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🇹🇴 فيرونيكا
(@LifeOfRoni) reported
from
West Valley City, Utah
Another crazy thing is... she called this other guy for help about 4 yrs ago. They were having phone issues so he asked if they could hop on @zoom_us, so they did. When the guy saw her and her husband he kind of froze, looked shocked, and excused himself..
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
Does @zoom_us have any customer service people, still waiting on an account issues lodged on April 24.. 1 phone call or live chat will fix issue. Unbelievable!