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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (43%)
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Sign in (31%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection | |
| Redditch |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Ceri Davies
(@welshmanupnorth) reported
from
Accrington, England
I have used #Zoom for meetings at least 4 or 5 times a week for the last 15 weeks without a problem but only tried using #MSTeams twice both unsuccessfully with abandoned meetings. I think that’s conclusive @MicrosoftUK @zoom_us
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rinku
(@inku08) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us @ericsyuan Need a reply urgently on my issue
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#LoveLivingLife and 73 others
(@LuckyGordy) reported
from
Durban, Province of KwaZulu-Natal
Looking for a @zoom_us expert with an unlimited license to help host a large event this weekend. Please send recommendations
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rinku
(@inku08) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us I have an issue I need it to be resolved immediately can someone connect with me?
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Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us Its definitely not because you care about customers. Ive been trying to resolve and issue for 4 days.
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Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us I'd like to ask why you don't take care of customers. I've been trying to resolve a simple issue for 4 days.
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asparagus is my spirit animal
(@JLM_cork) reported
from
Garrane, Munster
@photojack @zoom_us I’ve always just used the Mac internal speakers. Never had any issues with echos
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Andrij Dobriansky 🇺🇦🇺🇸
(@tufkaa) reported
from
Brooklyn, New York
@zoom_us Hi. Same issue as the rest of the world. Can’t login to Zoom with my google ID
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Karin Lynn Bates
(@karinlynnbates) reported
from
Loveland, Colorado
@MightyCasey @zoom_us Ugh. I agree. The customer service platform sucks rocks. I mean, having to log in for support when the issue is you can’t log in??? Blech.
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Giuseppe Maiorana
(@GiusMaiorana) reported
from
Bologna, Emilia-Romagna
@zoom_us Hi zoom team. My company has some troubles to sign in in its pro account. Can you help us?
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𝔾ℝ𝔼𝔸𝕋ℍ𝕌ℕ𝕋𝔼ℝ
(@GREATHUNTERband) reported
from
Ottawa, Ontario
@Large_Soda @Ambrose__Bierce @zoom_us "Sorry, must be a glitch. Seems the camera won't *load*" #mutethegrunts
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Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us I'm begging you to have a customer service representative call me. Its been 4 days.
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Dante Elephante
(@Dante_Elephante) reported
from
Goleta, California
Really cool that @zoom_us customer service is only available to business accounts even though I'm paying for their service. Wack
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Rachit Hegdé
(@rachithegde) reported
from
Coonoor, State of Tamil Nādu
@zoom_us Hey!I've tried disabling one of the paid extensions on my zoom account that doesn't get disabled. Tried twice. Just got billed for the extra extension second time in a row. Would like to initiate a refund and discontinue from the service.Have raised a ticket. No response
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Emily Slaven
(@EmilySlavene) reported
from
Wicklow, Leinster
@NicoleStoutPT @Jerry_DurhamPT @zoom_us What customer service.....
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Jeremy G. Alicandri
(@JeremyAlicandri) reported
from
Setauket-East Setauket, New York
@Strategy_Hawk Zoom needs to fix the momentary and sporadic music pause for those plebeians that dial in. Each time is pauses, my heart also pauses, as I think the call began. And then the music restarts... @zoom_us
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Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@susanm_life17 @zoom_us Horrible customer service. Im on day 4. All they do is send links that don't work.
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Ajit Bhaskar
(@AjitBhaskar8) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us Impending ban? No #alchemy or resort to #lingam can help you escape the imminent chop- just a matter of time!
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Michael Racz
(@MichaeljRacz) reported
from
Alpharetta, Georgia
@zoom_us Need some help with your product and nobody answers the phone.
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AndersSorman-Nilsson
(@asormannilsson) reported
from
Sydney, State of New South Wales
Love @zoom_us technology but their customer service is crazily bad. Have been waiting 3 months (several phone calls, emails and robot chats) for anyone to get back to us as we are being double billed. #zoomfail
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Some Good Food LLC
(@SomeGoodFood1) reported
from
Orange, New Jersey
@marcuslemonis @zoom_us @Facebook Hi @marcuslemonis I need to nominate myself! Some Good Food needs #TheProfit I don't want to lose my restaurant or my #FeedTheSeniors program please help
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Tye Calloway
(@blklaunch) reported
from
Tampa, Florida
Solution: @zoom_us social zoom meet for small kids called Zoomies. Problem: my 7 year old daughter won’t leave me alone. All day everyday: “I’m booooored!” “I don’t have any friends!” “Can you play dolls with me dad?” Please save me. 😢
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Robert Newman
(@robertnewman) reported
from
Ealing, England
.@zoom_us zoom kept cutting out this morning and the screen kept freezing - had to abandon my yoga online. What’s the issue?
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Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us @ToryBurchFdn @toryburch I'd like the opportunity to talk to customer service. But Zoom doesn't care about customers.
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David Wyatt: Mask Jeeves
(@davidmwyatt) reported
from
Austin, Texas
@photojack @zoom_us I use headphones only occasionally. If I’m presenting then I use them for better outgoing audio. Seems like the echo has become less of an issue.
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Michelle Blaney
(@MichelleBlaney9) reported
from
Bracknell, England
@RealTimBooth @zoom_us I'm so sorry that has happened Tim booth that the room us having issues I'm so sorry that it only let's in 100 when you paid 500 x
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A Mind 4 Adventure #coach
(@amind4adventure) reported
from
Buckfastleigh, England
@zoom_us need help. My pro and webinar function have been lost. Can’t access help line as now basic account. Please fix ASAP
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Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us @smashingmag Too bad customer service isn't accessible.
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Lazarus XVI
(@JohnBer22129525) reported
from
Oak Grove, Missouri
@JewhadiTM @zoom_us That nervousness people feel when doing public speaking isn’t really nervousness. It’s rocket fuel for what you are about to do. It’s a gift. Once you know that it isn’t a problem anymore. Hammer down!
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Jenny Say Quan
(@flawl3ssnbrwn) reported
from
Ferndale, Michigan
@Robinson_DC211 @zoom_us I don’t have an issue with zoom. This is about the meeting.