Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (32%)
• Connection (32%)
• App Crashing (23%)
• Multimedia (14%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Hayward	App Crashing	11 days ago
Bristol	Sign in	18 days ago
Crewe	Connection	21 days ago
Omemee	Sign in	22 days ago
Perth	Connection	23 days ago
Noida	Multimedia	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Efforting (@CorreaToe) reported 8 minutes ago

  I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.

• 
  Jerome Klodzinski (@t04f) reported 8 minutes ago

  @bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.

• 
  HulaHeart | Lianna (@HulaHeart_) reported 14 minutes ago

  @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

• 
  binu (@binunijkumar) reported 15 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Alana Sheeren (@alanasheeren) reported 17 minutes ago

  @zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.

• 
  Dimitrios Fytanidis (@dfytanid) reported 21 minutes ago

  @MoodieStrat @zoom_us Yeap... :( Same errors here..

• 
  Anastasia Piliouras (@anapiliouras) reported 22 minutes ago

  @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

• 
  stevebermeo (@stevebermeo) reported 22 minutes ago

  @zoom_us @caniscausa Is zoom down I keep getting kicked out

• 
  Andrew J. Moodie (@MoodieStrat) reported 23 minutes ago

  is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

• 
  Nathan Maharaj 🦖 (@nrmaharaj) reported 23 minutes ago

  @zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.

• 
  Vanessa (@VanBird) reported 25 minutes ago

  Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom

• 
  Dodo Rejoice Mission (@DodoMission) reported 26 minutes ago

  @zoom_us elearn.nouedu2.login/ net

• 
  Ashutosh Parashar (@13thebobber) reported 28 minutes ago

  @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

• 
  sam darshan (@samdarshan97) reported 28 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Robert (@roboticdinosaur) reported 33 minutes ago

  @zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)

• 
  sena (@_sena_eksi_) reported 36 minutes ago

  @pollingersocial @zoom_us hi there, sorry to bother you but did they give you any kimd of solution? i am having the exact same problem and i need help asap🙏🏻🥺

• 
  Ann Lee (@leeannindonesia) reported 39 minutes ago

  @PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.

• 
  Robert (@Siroberte) reported 40 minutes ago

  @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

• 
  André Biernath (@andre_biernath) reported 40 minutes ago

  @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

• 
  Mara Hernandez (@maraihdez) reported 41 minutes ago

  @zoom_us made unauthorized charges for unauthorized services to my personal credit card for up to $18,000 Mexican pesos in late January. I have been trying to contact a customer service agent for weeks and still nothing. What can I do ??? @Profeco???

• 
  Shawn (@shawnandthecity) reported 42 minutes ago

  Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

• 
  Kelsey Knight (@kk2nite) reported 42 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  Krishan_ll.b rathI (@Baatunibabag) reported 45 minutes ago

  @zoom_us I have billing issue,befor payment amount show after discount 5380 but deducted from account 6726

• 
  Ricardo (@Rixards_All) reported 45 minutes ago

  @zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!

• 
  Zafi (@BanuZafi) reported 49 minutes ago

  @zoom_us i need a help

• 
  Tiffani Ashley Bell (@tiffani) reported 51 minutes ago from Stanford, California

  She was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.

• 
  gpsmith Back to Teaching Remote (@ginapsmith) reported 52 minutes ago

  is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help

• 
  Brighton West (@BrightonWest) reported 54 minutes ago

  As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?

• 
  Christos Karamanolis (@XtosK) reported 55 minutes ago

  @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

• 
  Nelson Cardona (@nelcarana) reported 59 minutes ago

  @zoom_us I AM HELP ME