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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Zoom Outage Chart 12/10/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  1. Connection (39%)

    Connection (39%)

  2. Sign in (32%)

    Sign in (32%)

  3. App Crashing (15%)

    App Crashing (15%)

  4. Glitches (6%)

    Glitches (6%)

  5. Multimedia (4%)

    Multimedia (4%)

  6. Video (3%)

    Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyNegrar Connection
FranceRonchin App Crashing
United KingdomHastings App Crashing
AustraliaMelbourne Sign in
United KingdomSheffield Connection
United KingdomThatcham Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • KerahDavis_ Kerah (@KerahDavis_) reported

    I look good on @zoom_us not so much on @BlueJeansNet I’m on BlueJeans more so they should fix that 🤨

  • tonyclarke_1 Tony Clarke (@tonyclarke_1) reported

    @zoom_us @ericsyuan @TIME Congratulations sir.. Perhaps you can get one of your techs to respond to my trouble call from three months ago.

  • viccy1414 MyLife_MyBlues (@viccy1414) reported

    Zoom @zoom_us please fix the bluetooth earphones connectivity issues on your windows app ffs! I can’t carry my laptop everywhere I go inside my house!

  • KarenCotton Karen Cotton (@KarenCotton) reported

    @zoom_us I am very unhappy with your Zoom platform! My daughter hasn’t been able to have a successful lesson with her teacher or her tutor this entire week because your damn zoom connection keeps not working ! We continually get kicked out of our session. Or the session doesn’t

  • AdarshS04701089 Adarsh Singh (@AdarshS04701089) reported

    I am facing problems in attending zoom meetings. It is continuously showing that you are not connected to Internet. Solve this issue as soon as possible. @zoom_us

  • VempatiRohith Rohith Vempati (@VempatiRohith) reported

    @zoom_us @ericsyuan @TIME 32bit Ubuntu download link for zoom client says access denied. Please solve the issue

  • sebduggan Seb Duggan (@sebduggan) reported

    Fun with APIs again. @zoom_us, this time... "It's a JSON API, but we might randomly return some validation errors as XML, unless you pass in an extra header which we don't tell you about in the docs..."

  • murphy515 Libby Murphy (@murphy515) reported

    Good luck getting any assistance from @zoom_us to address fraudulent charges. Apparently no one has the authority to make any decisions there. It’s a shame that one feels compelled to call them out on social media to try to get help. #CUSTOMERSERVICEFAIL

  • hrahvaswani25 harshvaswani (@hrahvaswani25) reported

    Hi Someone new person in our class try to joining daily and trying to bad works in class bad song bad videos and he try to join daily Please help!! @zoom_us

  • acappellacademy A Cappella Academy (@acappellacademy) reported

    To our international supporters: We’re using a brand new @zoom_us service that will allow us to run a great Zoom-a-thon experience! Unfortunately, this new service is only available to Zoom users in the US at this time. (1/3)

  • AdarshS04701089 Adarsh Singh (@AdarshS04701089) reported

    I am facing problems in joining zoom meetings. It is showing that you are connected to Internet. Solve this issue as soon as possible. @zoom_us

  • MWaldronPharmD Madeline Waldron, PharmD, BCOP (@MWaldronPharmD) reported

    8. How is it possible that 10 months into @zoom_us video conferencing, none of us can get this mute/unmute thing down?!

  • CounselingGeek Jeff Ream (The Counseling Geek) (@CounselingGeek) reported

    @zoom_us I'm on a windows device and have great internet speeds (220+dwn/12up) and have issues with zoom saying internet connection is unstable and it taking minutes for it to display a shared screen from another presenter. Any troubleshooting tips?

  • robertgrawson Prof Robert Rawson (@robertgrawson) reported

    @zoom_us logged me out of my account after using it on my laptop. Now it won't work at all on my desktop and my class was due to start 10 minutes ago. Two requests for a new password have generated nothing. And this 'service' costs money.

  • ethameta ethameta (@ethameta) reported

    How do I stop your spam? You have a broken system e-mailing me about a non-existent account and I've unsubscribed 11 times. Zero real support on your website @zoom_us

  • sivaspeaks2 SivakumarPalaniappan (@sivaspeaks2) reported

    @zoom_us I am not getting 2 Factor Authentication Key via SMS for last 20 mins...even after multiple tries. How do get support quickly on this? I've a session planned right now. Please help me on an emergency basis. Your Chat BOT is only giving some crazy answers.

  • barnaclebarclay Kristina Barclay, Ph.D.🐚🦀 (@barnaclebarclay) reported

    @priyology @zoom_us I'm having the same problem with my institutional account!

  • InScaneYT InScane (@InScaneYT) reported

    @zoom_us Um can yall like fix ur system??? Zoom is legit using 35% of my 16gb RAM.. This should legit not be a thing... Me live streaming via YouTube does not even use this much ram..

  • AlexBMcauliffe Alexander McAuliffe (@AlexBMcauliffe) reported

    @rajavick @zoom_us Could be an intentional use of an alternate channel, ie “oh your Zoom isn’t working? Zoom us to fix it”

  • Nisu44 Nisu (@Nisu44) reported

    @zoom_us please fix/update your chromebook app. Very buggy and does not work well. I have 2 same chromebooks, no issues on one and other vid goes in and out. Using iPad instead and no issues at all. Not my Wi-Fi. Just google zoom chromebook issues and you’ll see. Need for school

  • BattleRapTrap 🥃 | IG : BattleRapTrap (@BattleRapTrap) reported

    @zoom_us yall have been double charging me for months and now i cancelled the service and still got charged twice THIS WEEK ALONE..cant get yall on the phone..email gets no reply...yall owe me money ASAP

  • jessakah_ jrg🎄 (@jessakah_) reported from Philadelphia, Pennsylvania

    @zoom_us can you fix it so people with chromebooks can change their zoom background please

  • cbrecheen Cole Brecheen (@cbrecheen) reported

    No video controls for participants, lots of audio problems, lots of connection problems. No reason to be using this inferior platform that I can see. Choice was probably based on bogus security concerns, or misimpression that @zoom_us has weaker dial-in or vote-counting features.

  • FansOfMicrochp Fans of 'Chip (@FansOfMicrochp) reported

    @JackPosobiec Still using the CCP video service @zoom_us for govt business. Sad!

  • cbrecheen Cole Brecheen (@cbrecheen) reported

    No video controls for participants, lots of audio problems, lots of connection problems. No reason to be using this inferior platform that I can see. Choice was probably based on bogus security concerns, or misimpression that @zoom_us has weaker dial-in or vote-counting features.

  • KarenCotton Karen Cotton (@KarenCotton) reported

    @zoom_us My WIFi connection was fine. My husband was using Microsoft Teams today all day and no issues. Sure I will Dm your company. I just wish there was a better way to actually troubleshoot with a person over the phone you know? There are so many people out of work: may hire support?

  • Dupuytrens Dupuytren Society UK (@Dupuytrens) reported

    @zoom_us Do you know if there are companies that help running large Zoom meetings or conferences with lectures, rooms and everything else Zoom offers? (UK if possible)

  • iAmarGautam Amar Gautam (@iAmarGautam) reported

    @zoom_us I got the help in the end but the whole process was very frustrating. And I am not someone who would contact you without reading docs. Moreover, bots were cool but your human agents need to pay more attention and stop sending random templated responses.

  • MordidasNo No mordidas (@MordidasNo) reported

    There is nothing worst than customer service in @zoom_us it’s impossible to talk to a HUMAN BEING! My business account disappeared and there is no way to get an answer! If you are not able to handle the growth, then don’t grow!!!

  • KarenCotton Karen Cotton (@KarenCotton) reported

    @zoom_us My wifi connection is just fine. My husband is working from home right now and is using Microsoft teams and has had zero issues.