Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (35%)
• Sign in (27%)
• App Crashing (23%)
• Multimedia (12%)
• Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Hayward	App Crashing	6 days ago
Bristol	Sign in	13 days ago
Crewe	Connection	16 days ago
Omemee	Sign in	17 days ago
Perth	Connection	18 days ago
Noida	Multimedia	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amit Godbole (@amitGodbole) reported 1 minute ago

  @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

• 
  stevebermeo (@stevebermeo) reported 2 minutes ago

  @zoom_us @caniscausa Is zoom down I keep getting kicked out

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 3 minutes ago

  So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.

• 
  André Jacobs (@andre_jacobs) reported 5 minutes ago

  Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

• 
  HulaHeart | Lianna (@HulaHeart_) reported 6 minutes ago

  @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

• 
  Emma Louise Sheppard (@ShepEmma) reported 7 minutes ago

  @zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?

• 
  Lars Böhnke 🚀 (@larsboehnke) reported 9 minutes ago

  @zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.

• 
  Sully Baseball (@sullybaseball) reported 12 minutes ago

  What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?

• 
  Rachel Lawson (@rachel_norfolk) reported 12 minutes ago

  I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.

• 
  SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 16 minutes ago

  @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

• 
  AJ Podcast (@aj_podcast) reported 16 minutes ago

  First episode was recorded on @zoom_us and we gotta fix that audio quality big time haha... work work work

• 
  Robert Clark (@bostonbobby617) reported 20 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  Dimitrios Fytanidis (@dfytanid) reported 21 minutes ago

  @MoodieStrat @zoom_us Yeap... :( Same errors here..

• 
  Lorena M. Olaya A. (@L0laya) reported 23 minutes ago

  @jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time

• 
  Jon Smith (@theipodteacher) reported 26 minutes ago

  For those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 28 minutes ago

  @zoom_us how can I solve "error code 104103"?

• 
  adiangga (@ad1angga) reported 30 minutes ago

  @zoom_us hi, i have so many recordings on my cloud recordings. i want to clear the space, but before that i want to download all at once, but i can't find that button. please help me

• 
  Juan Pablo Rodas (@juparopla) reported 32 minutes ago

  @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

• 
  Ankit Sharma (@ankit10sharma) reported 32 minutes ago

  Dear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.

• 
  Dodo Rejoice Mission (@DodoMission) reported 33 minutes ago

  @zoom_us elearn.nouedu2.login/ net

• 
  Ann Lee (@leeannindonesia) reported 33 minutes ago

  @PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.

• 
  DeKlan the Police (@L1573N) reported 36 minutes ago

  @egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”

• 
  VM (Vicky) Brasseur 💉⏳ (@vmbrasseur) reported 39 minutes ago

  @mooreds Yessss. Having DMs get lost is a real problem. Lotta iteration could happen on that part of the service. I'm looking forward to that hopefully happening soon, @zoom_us.

• 
  Anastasia Piliouras (@anapiliouras) reported 40 minutes ago

  @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

• 
  Keith Lee (@KeithRichardLee) reported 45 minutes ago

  @bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢

• 
  Kashef Majid (@KashefMajid) reported 46 minutes ago

  Is anybody else having problems with Zoom this morning? @zoom_us

• 
  Jose Roberto Davila (@JR_GuSSi) reported 54 minutes ago

  @zoom_us I contracted an annual plan yesterday in Mexico, but at no time was it specified that the charge would be in dollars, can you help me.

• 
  Ashutosh Parashar (@13thebobber) reported 54 minutes ago

  @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

• 
  Alfredo Canziani (@alfcnz) reported 56 minutes ago

  @zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.

• 
  Jordan Tobin (@jordandeelight) reported 58 minutes ago

  @zoom_us I need to make a complaint regarding customer service, how can I direct this please?