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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Zoom Outage Chart 12/09/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  1. Connection (38%)

    Connection (38%)

  2. Sign in (33%)

    Sign in (33%)

  3. App Crashing (15%)

    App Crashing (15%)

  4. Glitches (6%)

    Glitches (6%)

  5. Multimedia (4%)

    Multimedia (4%)

  6. Video (3%)

    Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceRonchin App Crashing
United KingdomHastings App Crashing
AustraliaMelbourne Sign in
United KingdomSheffield Connection
United KingdomThatcham Connection
United KingdomCity of London Video
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Nebguy1 Nebguy (@Nebguy1) reported

    @marcorubio @zoom_us You didn’t help, *******.

  • AzosRashid Azos Rashid (@AzosRashid) reported

    @ericsyuan or anyone from the @zoom_us team. Can you please get someone to contact me. It’s coming up to a week and my issue still isn’t resolved. It’s impossible to get to speak to someone who can help and all the emails are from bots.

  • City_of_Letters Alphabet City: The Consonants Revolution (@City_of_Letters) reported

    @marcorubio @zoom_us Seriously, who the fk votes for these terrible people to represent them like who votes for these bad faith actors.

  • mevarunn Varun Sagar (@mevarunn) reported

    @zoom_us Dear Team, I have enrolled for a pro plan yesterday in my zoom which is worth 1300 INR... But not able make a co-host while pro plan shows that co-host is available... @zoom_us you people are too weak when it comes to help your customer... Kindly inform and do needful!

  • LRedSchoolHouse Little Red School House (@LRedSchoolHouse) reported

    @zoom_us why does ZOOM not record anything when someone mutes themselves? This is a horrible feature & has caused us so much syncing plus editing issues.

  • alondonb Amy London (@alondonb) reported

    @zoom_us Audio only recording downloads not working in Pro account. Downloads as Video instead. Been working well for 10+ weeks. Were settings changed/updated? Please assist thank you!

  • ariel_penaINC Ariel (@ariel_penaINC) reported

    Name one worser company than @zoom_us. They are absolute dog ****, if I fail school because of bad attendance it’s all their fault. Can never log onto their ******* crap. Always errors, always kicks me out, won’t let me sign in, etc. Please fix your ****

  • redwill96 Red Will (@redwill96) reported

    @zoom_us the cheap call centre staff you use in the Philippines are shockingly bad. Their command and understanding of English is appalling. TWO staff today couldn't even pronounce "renewal" - how are they supposed to help if they cant speak the language? Madness

  • Whorfery Whorfery (@Whorfery) reported

    @zoom_us Yes. Train your customer service reps to not hang up on people.

  • BeccaPiano Becca Piano (@BeccaPiano) reported

    Tried for 15-20 min. No "join meeting" button on linked page. Click "Launch mtng", page blinks but goes nowhere. Thot maybe bad link but no corrective email so probly not link issue. Downloaded Zoom to 2nd (identical) phone. After sloow download, tried on THAT phone…> @zoom_us

  • traisjames Travis Edrington (@traisjames) reported

    MERRY CHRISTMAS! Our @zoom_us family get togeather is cancelled due to @MediacomCable outage. @MediacomSupport says we should be able to get a technician out a week from tomorrow.

  • ArranHaynesVO Arran Haynes (@ArranHaynesVO) reported

    @realkatiejow It's called "being responsible." My mother died earlier this year, not Covid, and it's my father's first holiday season without his wife in 52 years. I want nothing more than to be there with him, but we're not terrible people, so it's Christmas over @zoom_us for us.

  • BlackbergMoshe Moshe_Blackberg (@BlackbergMoshe) reported

    how do i get some help with #zoom (@zoom_us)? when I join a meeting using my #windows device, my #wifi goes from a ping of blow 3ms to over 100ms, and my download speed goes from over 20mbps, to blow 2mbps. anyone know why?

  • Turkism Turk Akbay (@Turkism) reported

    @zoom_us Your Customer Service is non-existent. Your Bot also is stalling and hangs after goving my 6 digits. Will you put some of your new success/cash to hire people to help your customers??????

  • NubiKay Nubi Kay (@NubiKay) reported

    "Can you see my screen?" "Am I sharing the right screen?" "Oh no, not what I wanted to share. Can you see this particular screen now?" Looks like a simple "preview" or "show me what I'm sharing" feature would fix this. @zoom_us

  • ScottEpcot Trumpster (@ScottEpcot) reported

    @marcorubio @zoom_us What are you doing about the election fraud? This is the only issue that matters right now. Get after it or YOU'LL NEVER BE ELECTED AGAIN. #StopTheSteaI2020 #DUUUVAL

  • TKRspatial Tarmo Remmel (🇨🇦/🇪🇪) (@TKRspatial) reported

    .@zoom_us - updating your 1054 error code to say “Please change your password online” would be much more helpful.

  • mathtick pedantic uncertaintist duck (@mathtick) reported

    Does Zoom or any other service have a chat roulette feature on a timer? So day you want to iterate through the n choose k groups in your team through a party and you want to flip every two minutes? Feels this is how zoom parties should work @zoom_us @google

  • sTeamTraen Nick Brown (@sTeamTraen) reported

    @zoom_us I had to create an account to get to a meeting and was in a hurry, so I used "log in with Google". Now I would like to use password-based login, with the same Gmail address as my username. Can I convert my account's login method from Google to username/password?

  • PaulaDo06619127 Paula Doyle (@PaulaDo06619127) reported

    @Krislkup @marcorubio @zoom_us More like snakes, lizards, rats, vermin, ( I’m sorry to insult the vermin) .....cockroaches (aren’t they BIGGER IN FLORIDA?)..just can’t help myself....just like REESE’s pieces, NOT SORRY!

  • csk362000 csk362000 (@csk362000) reported

    @marcorubio @zoom_us You guys down played the virus, lied to the American people and cost lives and now we're finding out documents have been hid on virus reports and attacked and purposely infecting Americans and here your coward *** sits getting a shot. In jail is where you should be.

  • IkTripz Iyke Onyes! (@IkTripz) reported

    Hello @zoom_us i have since canceled my paid subscription, September. Why do i still get invoice? Even when I don't use the service?

  • LarryHuey Dr Ever Vigilant (@LarryHuey) reported

    @katelins @marcorubio @zoom_us I take issue with your grammar.

  • TyroneH00055289 President-Elect Tyrone Harris (@TyroneH00055289) reported

    @marcorubio @zoom_us Marco please don’t let the people that burned down our businesses and homes also steal this election. It’s not a coincidence that all this happened in swing state/cities controlled by Dems.

  • TKRspatial Tarmo Remmel (🇨🇦/🇪🇪) (@TKRspatial) reported

    Anybody else getting a @zoom_us error code 1054?

  • EmilioVeraXII Emilio Vera (@EmilioVeraXII) reported

    @zoom_us Hey, I really appreciate your response to my Tweet, I sent an email to the address you provided me and got an automated response, the problem is that it asked me to sign in to my Zoom account to file a report. Problem is, my account is banned, I can’t sign in.

  • teixeira_jrt Teixeira JRT (@teixeira_jrt) reported

    @JonigeJon @zoom_us It's does appear to be something between the graphics driver and Zoom so going back to a stable version does fix it. I'm happy to just not use hardware acceleration and wait for non-buggy updates. I'm running a 6-Core 12-Thread so I can go with the CPU processing. Still thanks!👍

  • 4DParadox HellSpawn (@4DParadox) reported

    @zoom_us **** this application it gives me headache and ******* eyes hurt. I wish this crappy application was never made.hope you go down really soon.

  • cjjmccray Chris "the fascists are back, Ted" McCray (@cjjmccray) reported

    @zoom_us Hi, most recent update on Windows 10 64-bit (the app is 32-bit though) has introduced a memory leak. Two calls, same problem - about 55 minutes in, it starts consuming memory and hitting the disk until it locks and I have to kill it.

  • torisan71853485 torisan (@torisan71853485) reported

    Dear @zoom_us ,we have trouble with cancelling Webiner option and Cloud Recording option from monthly billing Pro use contract in Japan. We want to cancel options. We Need urgent help. We already sent email to your billing team. my number is 7002775682.