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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (41%)
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Sign in (32%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Karlsruhe |
App Crashing | |
 Boston |
Sign in | |
| New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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adem özmen
(@zizil_61) reported
@zoom_us today in my lesson one of my students account has been hacked. Even if I locked the rename function, the hacker could rename himself. Moreover he/she wrote obscene words. Not only on the phone, but also on the pc. This is the fourth time we have this problem. We have
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Mita Saha
(@MitaSah90465630) reported
@zoom_us Sir, I am facing problem in zoom when I am using in desktop. So can you fix the problem I am facing in zoom? Though I have a good internet connection
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Tushar Mukherjee
(@TusharMukherje8) reported
@zoom_us not able to use it... Please help
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Santosh Panda
(@santoshpanda) reported
Frank views:👇 @zoom_us is all great for flawless video. But it sucks on reports/usability for the host. Example: If you are hosting 4 webinars in a month, you have to 6-click to gather no of attendee data. ...more such usability issues..
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dizzeebaby
(@dizzeebaby1) reported
@PBandJenelley_1 @zoom_us Might be the internet connection maybe for your issue
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micia
(@DeMiciaValon) reported
@zoom_us help
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Traci Peace-Greco
(@GrecoPeaceT) reported
@zoom_us I NEED HELP!!!!! Come on, you say contact CS and I get a reaponse saying YOU CAN’T assist me, with a my windows 7 and profile pic issue! COME ON @zoom_us!! COME ON! SO, SO NOT OK!! I NEED HEEEEELP!!!!!!
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🌱Pauline Searle
(@PaulineSearle3) reported
@chrisnaunton @zoom_us Dont know whether it will help you to get an idea of numbers affected, I had the same problem yesterday, (the first time I had left it until the last minute to join the meeting!) Happy Christmas and hope to see you online in 2021.
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Macaroni9255
(@macaroni9255) reported
@zoom_us fix your ****
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carly
(@danceandrepeat) reported
@zoom_us this new update makes the chat awful to use. I’m not trying to send an iMessage. It makes it 10x harder to keep up with a chat conversation when I can only see three messages at a time. Seriously, 2020 has been hard enough. Why fix what isn’t broken?
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Aizat Shamsuddin
(@AizatSH_) reported
@zoom_us customer service sucks. Sucks sucks sucks.
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koley
(@autumnrats) reported
@mrsavalance @zoom_us Try updating the drivers for the webcam Go to device manager and find d the webcam Right click and select update drivers Then it will ask about where to find these drivers, click the option that says about searching online That should help a bit maybe
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Joshua Sugarman
(@TheJSug) reported
Looking for some @zoom_us help for a very weird issue. Whilst my webcam looks wonderfully crystal clear to me, apparently it flicks into nightvision mode randomly for recipients on the video call even when showing as working fine on my screen.... A very strange oddity!
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Felipe Mejia
(@felipemejiarei) reported
from
La Vergne, Tennessee
@zoom_us omg your chat system sucks!!! I cant log into my zoom bcuz well idk lol! Help please
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Louis Carter
(@louislcarter) reported
@zoom_us was just holding a zoom meeting with several people and it went down - did anyone else go down? #zoomisdown #zoomdown
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Tara Bruno
(@tarabruno) reported
As a "video" platform, I'm gonna need @zoom_us to up their video recording quality. It's downright terrible at the moment. Please and thank you. xx
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That Teacher Grind(s to DEFUND THE POLICE)
(@teachergrind) reported
Is anyone else having major problems with @zoom_us this morning?
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Brian Belen
(@brianbelen) reported
Was surprised to discover that the “Allow Screenshare” option had disappeared from the @zoom_us iPad app. Dunno if this was a glitch, but it was a terrible inconvenience during two meetings I hosted.
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Lauren Myer
(@Ldmmyer) reported
we need to petition @zoom_us to be down on Thursday for children everywhere (& teachers) to have a break #snowdays2020 #snowday
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Dr Chris Naunton
(@chrisnaunton) reported
@Tomus72 @zoom_us Really sorry about this Tom, it seems @zoom_us wanted participants to sign (again) in many cases - not sure why this would be any different from any of my prev sessions but will be trying to avoid the problem in future! Did you manage to get in in the end?
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Francis Lortie
(@FrancisLortie) reported
@zoom_us 1/2 So I'm locked out of my account, with a meeting soon. Tried to call tech support, bcuz Im not getting any password reset e-mails. Tried 4x. Apparently, I don't get phone support. Thanks for the help Zoom. Thanks alot!
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Jerry Daykin
(@jdaykin) reported
from
Galway City, Connaught
Why does Zoom not get called out more often for having a terrible in-browser UI/experience... no gallery view at all. Everyone else manages it @zoom_us?
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Yadav suvek
(@Yadavsuvek1) reported
@zoom_us I need help from zoom I have suspend for 15 day in my school because someone has use my name says bad word I need help
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Dr Chris Naunton
(@chrisnaunton) reported
Hi folks, For anyone attending my talk on Cleopatra this morning (11am): I gather some are having trouble with @zoom_us - it seems you may be required to re-enter your account details or to join with a new account. I have no idea why this would be... (1 of 2)
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Carey Morewedge
(@morewedge) reported
Anyone figured out why bluetooth microphones seemed to have suddenly stopped working on @zoom_us? Or how to fix this? Maybe just an @Apple thing?
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freedomfollowers
(@freedomfollow5) reported
Looking for help on #zoom @zoom_us - need to be able to mute 1 participant all the time but allow others to unmute & how to tell if someone leaves? Pls help
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Traci Peace-Greco
(@GrecoPeaceT) reported
@zoom_us I did as you said. Wrote a long email and received a response that you would NOT be able to help me. I SPENT ALL THE TIME TYPING MY ISSUE AND YOU SAID YOU CAN’T HELP?? THAT IS NOT OK, I DESPERATELY HELP!! PLEASE HELP!!
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Twiggy Twigs ༉‧₊˚ ∥ Dead’s Manic Pixie Dream Girl
(@GOTHTWlGGY) reported
Hey @zoom_us I’m sorry I solved the problem
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Michael Ross
(@mross715) reported
@zoom_us Great! Maybe they can fix your terrible interpretation feature!
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Punit J Rajpara
(@punitrajpara) reported
@EccentricFella Both terrible. @zoom_us for the win