Zoom status: messaging issues and outage reports

Problems in the last 24 hours

Zoom signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• App Crashing (30%)
• Video (30%)
• Connection (20%)
• Multimedia (10%)
• Sign in (10%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Miguel Hidalgo	App Crashing	14 hours ago
Township of Evan	Connection	8 days ago
Providence	Sign in	12 days ago
Seattle	Video	15 days ago
Glen Ellyn	Video	15 days ago
Tacoma	App Crashing	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kashef Majid (@KashefMajid) reported 3 minutes ago

  Is anybody else having problems with Zoom this morning? @zoom_us

• 
  MattBling (@saxeeosayande) reported 4 minutes ago

  @zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.

• 
  André Jacobs (@andre_jacobs) reported 7 minutes ago

  Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

• 
  ✨HOPE 💫 (@alamas_295) reported 9 minutes ago

  Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us

• 
  Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported 13 minutes ago

  @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

• 
  HOURLY LIFE of Fred Campos (@FredsDaily) reported 14 minutes ago

  10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

• 
  Andrew J. Moodie (@MoodieStrat) reported 14 minutes ago

  is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

• 
  Rob Tonks (@RobOfTheTonks) reported 15 minutes ago

  @bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.

• 
  Ivan Reid (@theivanreid) reported 19 minutes ago

  @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

• 
  ./scott📊 (@scott_peterson4) reported 20 minutes ago

  @zoom_us it's zoom! I know I deleted the zoom cask and installed the zoomus cask but that must've been on my other machine. Let me do that on this machine as well and see if it resolves the issue.

• 
  Stone Pills (@AlinaPills) reported 20 minutes ago

  @roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.

• 
  Varadharajan K PhD (@VaradhKrish) reported 22 minutes ago

  ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

• 
  Zafi (@BanuZafi) reported 25 minutes ago

  @zoom_us i need a help

• 
  Juan Pablo Rodas (@juparopla) reported 38 minutes ago

  @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

• 
  Robert Clark (@bostonbobby617) reported 40 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  Rachel Lawson (@rachel_norfolk) reported 40 minutes ago

  I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.

• 
  Hendy (@henzet_79) reported 40 minutes ago

  @zoom_us hi, i cannot login to my zoom account

• 
  Kishore Kumar Das (@Kishore59516918) reported 41 minutes ago

  @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

• 
  Michael MoneyMike Arizmendez-Valderaz (@dreamcatchermja) reported 42 minutes ago

  @Reuters Well what coindink. I'm experiencing technical difficulties with my @zoom_us in The Rio Grande Valley Of Texas. That's okay, I don't need it until I tear up some @MartinMartian72 corporate gangsters in court. So Zoom can fix their glitches before the Summer.

• 
  Karim Khader Ⓥ (@karimskhader) reported 42 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  PinayKeto (@PinayKeto) reported 44 minutes ago

  @LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....

• 
  ObserverHerb (@observerherb) reported 45 minutes ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

• 
  Robert (@roboticdinosaur) reported 50 minutes ago

  @zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)

• 
  Claire Masteller (@ccmasteller) reported 50 minutes ago

  @MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?

• 
  Jo C (@JoCash888) reported 51 minutes ago

  @zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!

• 
  Dodo Rejoice Mission (@DodoMission) reported 52 minutes ago

  @zoom_us elearn.nouedu2.login/ net

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 59 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  Brighton West (@BrightonWest) reported 59 minutes ago

  As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?

• 
  Falk Dübbert (@falkduebbert) reported 59 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Ashutosh Parashar (@13thebobber) reported 60 minutes ago

  @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom