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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (44%)
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Sign in (27%)
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App Crashing (17%)
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Video (5%)
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Messaging (3%)
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Glitches (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Connection | |
 Mountain View |
Connection | |
| Santa Rosa |
Sign in | |
| Laguna Hills |
Sign in | |
 Coyoacán |
Connection | |
| Chambersburg |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Mustafa Siddiqui
(@msiddiqui_md) reported
Looks like when you play a video on @Webex it comes out choppy. That's a problem for online teaching, especially for Movement disorders. Anyone has any suggestions? Does @zoom_us have the same issue?
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katy
(@katy63304179) reported
@zoom_us when I paste a link into the zoom chat, students are unable to click it. Copy/paste not appropriate as they are very little. Can you help?
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Denali
(@denaaaali) reported
@zoom_us make it so i can turn down specific people in calls
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Nicola Bertoni Dedmon
(@nsbertoni) reported
@zoom_us I am referring to when I click “share computer sound” under screen sharing. This is the feature that is not working. Students are on a variety of devices—have not found a common pattern for those that report no sound
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Wicked Math Nerd
(@WickedmsL) reported
@sassmouther @UncorkedMama @zoom_us Thanks! I do check those, but still have the issue! They can hear it fine, but just see a black screen. Idk.
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...🎤David Gilbert🎤
(@DavidGilbertVO) reported
@zoom_us All of a sudden, I can no longer sign in to a zoom session using Google and your support system is inadequate to resolve this. I need help. Please! Thanks!
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Bethany Turner
(@BethanyT_23) reported
@zoom_us No, it isn’t saying there is an error it is just automatically taking her to a different class meeting.
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Suzie Neuwirth
(@Suzie_Neuwirth) reported
@zoom_us 1/2 @zoom_us when I submit a request using the support form I get an immediate email saying they cannot help me and they close the request because I'm a free account holder, even though I am not! I am being blocked from using a service I have paid for
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Caroline
(@Caroline_LEH16) reported
@zoom_us I did the Mac update yesterday and the zoom update and now my external camera doesn’t appear in the drop down under the video tab in settings - help!
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Cameron Moll
(@cameronmoll) reported
That I have to hover in @zoom_us to verify I'm muted is a big privacy miss. Always-present 🔇 would fix this. And worse when I'm in a zoom webinar and there's no visual cue that I'm muted (or my mic isn't being misused).
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Dr. Jennifer Chang Wathall
(@JenniferWathall) reported
@zoom_us Since I upgraded my Mac iOS yesterday my slides as virtual background does not record my camera picture (me) anymore! Can you please fix this bug 🙏🙏
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Bethany Turner
(@BethanyT_23) reported
@zoom_us It didn’t work and I apparently don’t have access to call live support. My student has missed several classes because of zoom redirecting her to the wrong meeting. I need help resolving this ASAP.
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Emily Schuman
(@bakerfilmmaker) reported
@zoom_us is there a real person I can talk to?!?! Trying to get support help for weeks.
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omkhulu ibhanana
(@omkhuluibhanana) reported
My zoom keeps going in and out, my teacher can connect anymore and we decided to end the meeting to wait for him as others are having this issue, anyone else? Or is it an internet thing? #zoom @zoom_us #ripzoom
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Levi |🐞| bIm | 💙 | READ PINNED!
(@Levi_SeaSerpent) reported
@zoom_us Hey, so with the way I signed on, it's not letting me change my display name. It has it set to my real name which really sucks for me. And it says something about SSO? Can you help?
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Suzie Neuwirth
(@Suzie_Neuwirth) reported
@zoom_us 2/2 can someone please contact me asap- if not can you please give me your UK contact for legal complaints as this is a consumer rights issue now if I am unable to access a paid service
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Lesley Uzzell
(@Lesley_Uzzell) reported
@zoom_us what do I have to do to get help from a person rather than a bot that doesn’t understand me? Some participants got into my meeting, others got a passcode error. All using same info. Some very unhappy children 🙁
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David McDermott
(@Donjeur) reported
@zoom_us I was passed around Ian, Christian L and then Edgar. He then disconnected and left me back with the bot. Can someone please help?
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Suzie Neuwirth
(@Suzie_Neuwirth) reported
@zoom_us why am I unable to use the Zoom webinar product when I've paid for it up to 12 Feb? And I'm not able to use the web support function as I'm being told I'm a basic account customer even though I'm not. V poor service - can someone please get back to me asap #zoomproblems
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“
(@DEANCASLORE) reported
@zoom_us can you help me skip my chemistry class tomorrow thank you
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eva 🌺 itsay
(@dearppkrit) reported
@zoom_us @steazya help me?!?
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Ad Astra
(@AsAstraAby) reported
@zoom_us I already contacted your support but it states that ERROR CODE 1003 & 1001 are not on the lists. 🙄😔😔
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Karim Lediwa
(@KarimLediwa) reported
@AikeRots Some of it is basic seminar (small-group) dynamics, physical or remote. I do commiserate with the PowerPoint issue. That's a major flaw with @zoom_us . They've had a full, focused, obsessive year to fix this, as well as being able to monitor ALL breakout rooms simultaneously.
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®️🅰️♑⛎
(@siachenz) reported
@appurv_gupta I have delivered more than 400hrs of lectures through zoom call, on mobile networks. 4 times there hd been problems, due to poor nw, but in that case dongle/fibre all were down. Major credit to @zoom_us for making cmplx things simpler.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
@afit @zoom_us I understand some of the tech, security and privacy issues but it has been a surprise how many poor rip off apps they allow in the store.
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Austin Gunn - Tenor
(@geordietenor) reported
@zoom_us why has zoom been so terrible in the U.K. today and yesterday? Many people only hearing every third word people say and continuous echos? I haven’t had problems with zoom since I started using it in April last year. I will not pay for another year unless it works well
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Adam DeLivres
(@catsociald) reported
@zoom_us When I go into breakout rooms, I can't see the waiting room, so when I'm trying to do small group work, my late students never get in. Is there a fix for this?
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McKinley Knapp
(@freedometro) reported
@zoom_us what is Error:1132 ? I have tried everything from deleting the app, making a new profile, wiping my computers hardrive, reinstalling the app, and still "Meeting not working, Error:1132... like.. what the actual heck?
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Marcos Nils
(@marcosnils) reported
@_MarkoB @zoom_us I don't have this problem using Xorg 1.20.9 and latest zoom client.
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David McDermott
(@Donjeur) reported
@zoom_us Well the problem is no one is helping I’m just being passed around. Yelena has not replied to me, the chat is still open. This has taken over an hour and no one has yet acknowledged my problem