Zoom status: messaging issues and outage reports
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Full Outage Map
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Connection (39%)
- App Crashing (22%)
- Sign in (22%)
- Multimedia (17%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Iowa City
|
Sign in | 8 days ago |
|
Hayward
|
App Crashing | 22 days ago |
 Bristol
|
Sign in | 29 days ago |
|
Crewe
|
Connection | 1 month ago |
 Omemee
|
Sign in | 1 month ago |
 Perth
|
Connection | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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kumiko s (@mutukik) reported@AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.
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Ivan Reid (@theivanreid) reported@Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!
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bson 👨🏼💻 (@b_son4) reported from Manteno, Illinois@zoom_us fix your **** or @Xfinity fix your **** someone fix some ****
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Tony - Pod Guy - Groves (@Trickstersworld) reportedChrist the @zoom_us customer service makes Eir look good.
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Haebar85 (@Aresss100) reported@zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.
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Juan Pablo Rodas (@juparopla) reported@zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?
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Vanessa (@VanBird) reportedIs anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom
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MattBling (@saxeeosayande) reported@zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.
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Ricardo (@Rixards_All) reported@zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists
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ObserverHerb (@observerherb) reported@Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.
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Alana Sheeren (@alanasheeren) reported@zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.
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Julia Graham Ⓥ (@juliamarygraham) reported@WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.
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YASHVI SANGHAVI (@YashviSanghavi) reported@zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...
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al (@aliceisfab) reporteddoes anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭
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Tree Hugger (@JoyeForever) reportedWTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!
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Kishore Kumar Das (@Kishore59516918) reported@zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das
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Ankit Sharma (@ankit10sharma) reportedDear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.
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John D Brownlie (@johndbrownlie) reportedSomehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning
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Myra Jolivet (@MyratheAuthor) reported@zoom_us of all the great things you do, customer service is sadly not one of them. Just devoted an hour to bot-dom, emails, and no answers. A simple problem likely could've been cured with a convo, but no human. I just can't...
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Ayush Negi (@itsayushnegi) reported@zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix
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Laura Ciriani (@LauraCiriani) reported@zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience
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MapPorn (@MapPornTweet) reportedSo has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.
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Kerrie Shelden (@kez1133) reported@theipodteacher @zoom_us All good. Thought it was a problem at my end
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Robert Clark (@bostonbobby617) reported@LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help
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Donna Maria: The Lifestyle CEO (@donnamaria) reportedCustomer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice
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Jose Roberto Davila (@JR_GuSSi) reported@zoom_us I contracted an annual plan yesterday in Mexico, but at no time was it specified that the charge would be in dollars, can you help me.
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Varadharajan K PhD (@VaradhKrish) reportedok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us
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🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported@zoom_us how can I solve "error code 104103"?
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Ashutosh Parashar (@13thebobber) reported@zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom
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Luiz Henrique Fávaro (@luizhenrique_sf) reported@labs_news @zoom_us "There has been a critical error on this website"