Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (36%)
• Sign in (24%)
• App Crashing (20%)
• Multimedia (16%)
• Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Omemee	Sign in	5 hours ago
Perth	Connection	1 day ago
Noida	Multimedia	22 days ago
Coventry	Sign in	26 days ago
San Carlos	Multimedia	1 month ago
Conshohocken	Connection	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karim Khader Ⓥ (@karimskhader) reported 2 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  Mark Loke (@LokeMark) reported 4 minutes ago

  @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

• 
  YASHVI SANGHAVI (@YashviSanghavi) reported 7 minutes ago

  @zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...

• 
  Juan Pablo Rodas (@juparopla) reported 10 minutes ago

  @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

• 
  Haebar85 (@Aresss100) reported 11 minutes ago

  @zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 11 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

• 
  Dmitry Gorbatov (@dmitry_gorbatov) reported 22 minutes ago

  Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

• 
  ObserverHerb (@observerherb) reported 22 minutes ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

• 
  Leigh (@j15ldw) reported 23 minutes ago

  @zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 25 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  André Biernath (@andre_biernath) reported 25 minutes ago

  @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 28 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  Kayla’s HiFi Club (@KaylaBlais2) reported 29 minutes ago

  @zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update

• 
  judith (@judith1907) reported 30 minutes ago

  @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

• 
  Jerome Klodzinski (@t04f) reported 34 minutes ago

  @bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.

• 
  Matthew Magbee (@mmagbee) reported 36 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  bernie westacott (@berniewestacott) reported 38 minutes ago

  Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!

• 
  Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported 39 minutes ago

  @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

• 
  SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 39 minutes ago

  @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

• 
  lenny almatsier (@lennyhopipola) reported 41 minutes ago

  @MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.

• 
  Ashutosh Parashar (@13thebobber) reported 46 minutes ago

  @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

• 
  Jordan Tobin (@jordandeelight) reported 47 minutes ago

  @zoom_us I need to make a complaint regarding customer service, how can I direct this please?

• 
  Bronwen (@Bronwen6720) reported 47 minutes ago

  @zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 48 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  Andrew J. Moodie (@MoodieStrat) reported 48 minutes ago

  is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

• 
  Keith Lee (@KeithRichardLee) reported 49 minutes ago

  @bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub

• 
  Rachel Lawson (@rachel_norfolk) reported 51 minutes ago

  I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.

• 
  умайка (@umayka_) reported 52 minutes ago

  @zoom_us I cant solve zoom 1132 error problem no matter how many times I tried. I literally tried everything that is written on internet, would you please help me?

• 
  Penyembah Bakso (@BaksoPenyembah) reported 55 minutes ago

  @xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?

• 
  eelke (@esctec_nl) reported 55 minutes ago

  @zoom_us pff doing my duty in reporting a trademark issue. no you want me to spend 30 min in answering questions! go figure it out