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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (31%)
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App Crashing (18%)
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Glitches (6%)
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Video (3%)
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Multimedia (2%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Berkeley |
Glitches | |
 Toronto |
App Crashing | |
| Faribault |
Sign in | |
 Bremen |
Sign in | |
| Lloydminster |
Glitches | |
 Guayaquil |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Žiga Kramperšek
(@chiuaua) reported
@zoom_us interface is terrible. I get lost in the app daily, and my grandma has zero chance of using it. Is there a solution out there that tackles this problem - a video calling app or interface specifically designed for elderly users?
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P0KIITHECL0WN
(@PokiiTheClown) reported
Hey @zoom_us my friend made a zoom call and said the code had upercase letters but when i put in upercase letters they become lowercase please help or i will cry
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Pradeep Reddy
(@Raamana_) reported
hey @zoom_us, your behaviour with multiple displays is absolutely terrible, and lacking any intuitive behaviour or control. please fix it asap to improve the #UX. Also, @tim_cook, #macOS is doing no better with multiple 4K monitors - even my very powerful MBP takes a min to reorg
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eli #BLM
(@_StopItEli_) reported
@zoom_us @Twitter just like your service!!
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Brandon Bascom
(@brandonbascom) reported
When is @zoom_us going to come out with a new update to fix the broken version we have now? We lost ctrl-z undo with annotations and it's horrible! #SavetheTeachers
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Eric White
(@ericwhte) reported
@zoom_us when editing an audio and video track from a meeting, both recorded by Zoom as separate files, why do I have to speed up the video to 104% to get the two files to sync? Is this a settings issue or a platform issue?
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n beauchamp
(@PowerTalkLondon) reported
@zoom_us Having trouble starting a meeting - is there an outtage? Based in London if that matters.
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Ebony Jade Hilton, MD
(@EbonyJHilton_MD) reported
@blackwomenviews BEYOND. How do you even fix your mouth to ask that? Now the student is sitting for each of the other 5 @zoom_us interviews of the day completely insecure and self conscious. Then we wonder why their interview rankings are low. It’s infuriating.
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Danielle N Scott
(@nathapolitico) reported
@zoom_us Q:I use video timers (YouTube or online stopwatch). I used to be able to keep these sites up as my shared screen & go to a different page & monitor student work & the timers still run. Now when I do it the timers pause for participants or goes black (in Slides). Can we fix this?
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Pooja
(@PoojaLawStudent) reported
@zoom_us why Background is not supported on my Xiaomi MIA3 Android phone? Will appreciate any help
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↼⏦ΛᏃΞXᏌS_1⏦⇀
(@azexus1) reported
@zoom_us Terrible meme but you're making progress.
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Richard Marcotte
(@Richard_Marcott) reported
@michaelhoffman @zoom_us but you have been talking to yourself for years, why is it distracting now ;-) and sorry no idea for your zoom problem!
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Alessandro
(@BoondyAlBoondy) reported
Is this a known issue with using @zoom_us in a browser? Someone will share their screen, & I can see them in the corner, but their screen is just black ... Pressing refresh (often several times!) will usually fix it, but I end up missing so much of the meeting this way 😠
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⋆ 𝐸𝒹𝓃𝒾𝓉𝒶 𝒥𝒶𝒾
(@EdnitaJai) reported
@Chime @zoom_us I’m trying to understand why my bank account was closed and you guys are keeping the money? Support won’t give me any information and are referring to a section 9 where there is no section 9 in the deposit agreement! Fix this!!!
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Stefan Wolpers
(@StefanW) reported
@zoom_us How often do I have to cancel a package before sales replies? You suck at service…
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Greg Kahn
(@GKmediaBUZZ) reported
Had major issues with @zoom_us calls this past week. Folks couldn’t get in, connection was poor, etc. Anyone else?
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Golomo, Stanley®
(@Gostallon) reported
I have asked others and they are having same problems, with their @zoom_us billings. #unauthorizedbillings. #consumerprotection #privacyandsecurity
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Logan Schmidt
(@_loganschmidt) reported
Anyone else having issues with @zoom_us today???
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Steve Mahoney
(@_steve2_) reported
Given I'm on Big Sur I get the error that @AppleSupport can't verify the application for malicious content with @adobe PhoneGap The provider has to supply an updated version The same error happens with @zoom_us An issue with using the latest and greatest OS
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crabbyoldman
(@crabbyeroldman) reported
I wish @zoom_us would fix menu to shoe always. I forget then have to find mute when told I’m muted. Why is it a good idea for people not to have menus so they can check mute easily. What’s with app designers’ obsession with hidden menus it’s not as functional & takes time
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dalia katan (la/nyc)
(@daliakatan) reported
Anyone else having issues with @Photoshop @zoom_us etc after upgrading their OS to Big Sur on their laptop? @Apple 🧐
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dean s barron
(@twobluecats) reported
@DrTomFrieden @missb62 yes, agreed, in my #statistical opinion. closing airports until 01feb2021 might help, too. refund all tickets. people who can afford to fly can afford to @zoom_us and those that cannot should be given free internet and computers.
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Bobbi Peitsch
(@BIBBI02374449) reported
hacked out by zoom, they set up about 15 access points and login when I am on my computer. @zoom_us any suggestions?
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imrdavis
(@imrdavis727) reported
@merryjayholland @Chime @zoom_us Mine is still down from yesterday. Can't do any transactions.
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Martha Waggoner
(@mjwaggonernc) reported
Why does audio work on everything except Zoom on my laptop? Who can help, @zoom_us?
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mindlessbum
(@mindlessbum) reported
@thehappyvirgo @zoom_us Tomorrow LA shuts completely down find cookie tookie she in the streets like you
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Rahul Desai
(@rahuld__) reported
@zoom_us I'm trying to understand the feasibility of this use case: Alice has a Pro account. Bob has a Free account. Alice wants to schedule a meeting for Bob, who is NOT part of her company. She wants to enable Bob to host the mtg w/o having to start it herself. Can you help?
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Shashi Bellamkonda
(@shashib) reported
@mjwaggonernc Dang! That's inconvenient. Like how Netflix developed streaming tech, @zoom_us should develop more user friendly audio video setting automation. That's certainly a issue for a lot of meetings I am in.
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Mike Schilder🇨🇦 (he/him)
(@pictor) reported
@zoom_us Zoom on my new M1 Mac is having major issues on sound. It can't use my system sound at all (just gives me an error). If I connect AirPods, they work fine, so I am doing that, but was wondering if this was a known issue and you are working on it.
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jade
(@3inyoon6i) reported
@zoom_us There was an issue where the host accidentally pressed end meeting instead of ending the breakout rooms, causing confusion and disarray overall. Personally, I think making the end meeting button unavailable when there are breakout rooms is a good option.