Is Zoom down?
No problems detected
If you are having issues, please submit a report below.
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
-
Connection (40%)
-
Sign in (33%)
-
App Crashing (14%)
-
Glitches (6%)
-
Multimedia (4%)
-
Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sandbach |
Connection | |
 Katy |
Sign in | |
| Englewood |
Connection | |
| Redditch |
Glitches | |
| Leeds |
Connection | |
 Melbourne |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Randy Garver
(@garver_randy) reported
from
Virginia Beach, Virginia
@zoom_us I have to say that the support and customer service at zoom is one of the worst experiences ever. Almost as worse as AOL when they were a real thing.
-
Andrij Dobriansky 🇺🇦🇺🇸
(@tufkaa) reported
from
Brooklyn, New York
@zoom_us Hi. Same issue as the rest of the world. Can’t login to Zoom with my google ID
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us @ToryBurchFdn @toryburch I'd like the opportunity to talk to customer service. But Zoom doesn't care about customers.
-
Chris Do
(@theChrisDo) reported
from
Los Angeles, California
@CA12L0 @rodemics @Blackmagic_News @CanonUSApro @Dell @zoom_us @artcenteredu No service offered right now. Just experimenting with improvement engagement, participation and dialogue.
-
Jyoty Singh
(@BecauseJyoty) reported
from
Hackney, England
@zoom_us sort your customer service out!!!!!! Kmt I’m trying to set up a free educational webinar and you’re basically making it impossible 😭
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us I'd like to ask why you don't take care of customers. I've been trying to resolve a simple issue for 4 days.
-
asparagus is my spirit animal
(@JLM_cork) reported
from
Garrane, Munster
@photojack @zoom_us I’ve always just used the Mac internal speakers. Never had any issues with echos
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us Its definitely not because you care about customers. Ive been trying to resolve and issue for 4 days.
-
A Mind 4 Adventure #coach
(@amind4adventure) reported
from
Buckfastleigh, England
@zoom_us need help. My pro and webinar function have been lost. Can’t access help line as now basic account. Please fix ASAP
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@susanm_life17 @zoom_us Horrible customer service. Im on day 4. All they do is send links that don't work.
-
Jeremy G. Alicandri
(@JeremyAlicandri) reported
from
Setauket-East Setauket, New York
@Strategy_Hawk Zoom needs to fix the momentary and sporadic music pause for those plebeians that dial in. Each time is pauses, my heart also pauses, as I think the call began. And then the music restarts... @zoom_us
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us Congratulations on your new gig. Fix Zooms customer service issues. No one seems to actually work there. I've spent 4 days trying g to resolve a very simple issue.
-
rinku
(@inku08) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us @ericsyuan Need a reply urgently on my issue
-
David Wyatt: Mask Jeeves
(@davidmwyatt) reported
from
Austin, Texas
@photojack @zoom_us I use headphones only occasionally. If I’m presenting then I use them for better outgoing audio. Seems like the echo has become less of an issue.
-
𝔾ℝ𝔼𝔸𝕋ℍ𝕌ℕ𝕋𝔼ℝ
(@GREATHUNTERband) reported
from
Ottawa, Ontario
@Large_Soda @Ambrose__Bierce @zoom_us "Sorry, must be a glitch. Seems the camera won't *load*" #mutethegrunts
-
Bryant de Venecia
(@Bryylliant) reported
from
Honolulu County, Hawaii
First day of Mercury *************** and I get booted off my own Zoom meeting. How dare you. @zoom_us can you fix the solar system pls thanks.
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us I want a phone call. I've been begging Michelle Frick for assistance for THREE DAYS. Your online system crashes or kicks me out. When I call I have been put on hold for 20+ minutes, then someone who can't help me takes a message and promises a call back.
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us I'm begging you to have a customer service representative call me. Its been 4 days.
-
Emily Slaven
(@EmilySlavene) reported
from
Wicklow, Leinster
@NicoleStoutPT @Jerry_DurhamPT @zoom_us What customer service.....
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us still no response. THREE DAYS. I've left 4 messages. No call! Your online customer service just gives me the run around and refuses to help.
-
Some Good Food LLC
(@SomeGoodFood1) reported
from
Orange, New Jersey
@marcuslemonis @zoom_us @Facebook Hi @marcuslemonis I need to nominate myself! Some Good Food needs #TheProfit I don't want to lose my restaurant or my #FeedTheSeniors program please help
-
Michelle Blaney
(@MichelleBlaney9) reported
from
Bracknell, England
@RealTimBooth @zoom_us I'm so sorry that has happened Tim booth that the room us having issues I'm so sorry that it only let's in 100 when you paid 500 x
-
Lazarus XVI
(@JohnBer22129525) reported
from
Oak Grove, Missouri
@JewhadiTM @zoom_us That nervousness people feel when doing public speaking isn’t really nervousness. It’s rocket fuel for what you are about to do. It’s a gift. Once you know that it isn’t a problem anymore. Hammer down!
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@Bacon_Dad_ @zoom_us I don't believe Zoom has employees. No one at this company cares about customers. I've been trying to resolve an issue for 4 days.
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us @AFL Would love a call from customer service! You're failing miserably. Its been 4 days and no one will help me.
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us Michelle Frick who "works" for you is rude and not helpful. Your customer service is HORRIBLE.
-
#šhįñëTHRŪthëŠHÅDË
(@_venabme) reported
from
Charlotte, North Carolina
I need help @zoom_us
-
Amanda Griffith
(@BumblePR) reported
from
Norton Center, Massachusetts
@ShereesePubHlth @zoom_us @askjoyrios @lorenlas1 Oh my gosh, yes! In this house, we have the issue of Boden loudly dropping himself outside of my office door when I close it for a call. Normally, I leave my door open and he lays in the door frame - or I worked downstairs so I could supervise remote learning. Lol
-
Rachit Hegdé
(@rachithegde) reported
from
Coonoor, State of Tamil Nādu
@zoom_us Hey!I've tried disabling one of the paid extensions on my zoom account that doesn't get disabled. Tried twice. Just got billed for the extra extension second time in a row. Would like to initiate a refund and discontinue from the service.Have raised a ticket. No response
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us @smashingmag Too bad customer service isn't accessible.