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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (33%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Connection | ||
| Sign in | ||
| Connection | ||
| Glitches | ||
| Connection | ||
| Connection |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Kat
(@KatlandKat) reported
@dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves
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kumiko s
(@mutukik) reported
@AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.
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Mark Loke
(@LokeMark) reported
@zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?
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Rob Tonks
(@RobOfTheTonks) reported
@bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.
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ObserverHerb
(@observerherb) reported
@Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.
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John Nash - Game theory, my theory.
(@AntichristJebus) reported
@madebygoogle @Google @zoom_us Google permabanned me from YouTube because I was exposing a psychopath YT "We have determined that your account will remain terminated.. You won’t be able to access or create any other YouTube accounts. For more information about account terminations, please visit our Help Center
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Doug McRae
(@dougmcrae) reported
@zoom_us I've used your service for a long time. I get the HYPER SECURITY things you are pressured to do by some. My needs are simple. You have complicated your security to the point where I am ready to use another service. I don't have the time to. Too complicated!
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VM (Vicky) Brasseur 💉⏳
(@vmbrasseur) reported
@mooreds Yessss. Having DMs get lost is a real problem. Lotta iteration could happen on that part of the service. I'm looking forward to that hopefully happening soon, @zoom_us.
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FunkyBob
(@BunkyFob) reported
@zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!
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Lekia Prosper
(@LekiaProsper) reported
@zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.
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Dear Gay Journal
(@GayAnnals) reported
@RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!
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Melissa Milner
(@melissabmilner) reported
@zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.
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Dodo Rejoice Mission
(@DodoMission) reported
@zoom_us elearn.nouedu2.login/ net
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Pulentomario
(@Pulentomario3) reported
@zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone
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Jo C
(@JoCash888) reported
@zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!
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умайка
(@umayka_) reported
@zoom_us I cant solve zoom 1132 error problem no matter how many times I tried. I literally tried everything that is written on internet, would you please help me?
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Hempfy
(@Hempfy_Swiss) reported
@GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄
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Cherry M P, PhD :: Wear Your Mask, Please. 🙏🏿
(@cherrymp) reported
… I noticed that the @zoom_us help article on this mentions that there is an allow recording option against the user's name in the participants list. Still I cannot find it! Am I missing something here? Appreciate your help. Best, CMP. #CMPLife
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LCTTA
(@LCTTA) reported
@zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.
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Krishan_ll.b rathI
(@Baatunibabag) reported
@zoom_us I have billing issue,befor payment amount show after discount 5380 but deducted from account 6726
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Luiz Henrique Fávaro
(@luizhenrique_sf) reported
@labs_news @zoom_us "There has been a critical error on this website"
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Stone Pills
(@AlinaPills) reported
@roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.
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Nelson Cardona
(@nelcarana) reported
@zoom_us I AM HELP ME
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Kat
(@KatlandKat) reported
@dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help
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Ankit Sharma
(@ankit10sharma) reported
Dear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.
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Pamela Almand
(@CaptPamsVoice) reported
@zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!
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Mohammed Hamid
(@mhamid86) reported
@zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.
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Nitin Jain
(@nitinjaipur433) reported
@zoom_us dear zoom team, I have an issue with reference to your services. Please share your email where I can raise my quarry
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SatScript | i Can Do (YO)ur STUFF
(@SatScript) reported
@CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.
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Sodje
(@OgaSodje) reported
@TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard