Is Zoom down?
No problems detected
If you are having issues, please submit a report below.
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
-
Connection (39%)
-
Sign in (36%)
-
App Crashing (14%)
-
Multimedia (6%)
-
Video (3%)
-
Glitches (2%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Delaplane |
Sign in | |
 Barrie |
Sign in | |
 Köln |
Sign in | |
| Santa Clara |
Sign in | |
| American Fork |
App Crashing | |
| Oakland |
Video |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
hdpd
(@dewingthemost) reported
hi @zoom_us please help me fix this your website did not help me i love u i swear but WHY
-
Pa5calOka4
(@Chiebuniem_) reported
@zoom_us !!!!! fix up!!!!
-
Survivor
(@Psychprofin20) reported
Hi @zoom_us every time my parents try to download and launch Zoom on their laptop it asks for a pairing code. Still don’t know how to help them. Any ideas?
-
Claire Seidler
(@claireliora) reported
@zoom_us for some reason I cannot sign up to a pro account. I've tried chrome, firefox, safari. I've unblocked pop ups but nothing works. When I click "save and continue" nothing happens. Help?
-
Marina 'Wear a Mask' Benjamin
(@marinab52) reported
@_katherine_may_ @zoom_us Katherine, I had exactly this problem. Paid for a service I wasn't getting. No screen share, no breakout rooms. I unsubscribed. Now I've got a ton of teaching coming up and don't know what to do!
-
𝓮𝓿𝓸 🦋
(@amoration) reported
Specifically @zoom_us the #OnZoom event system has not been working with my 3 Zoom accounts sadly, I went through your training program to host ticketed events with Zoom but am hitting error after error with the workshop system. I cannot even find or refund folks who I missed.
-
Zach Wilmarth
(@Zwilmarth) reported
@zoom_us Your stock price has deflated drastically, do you believe this will fix itself in 2021?
-
Obinyan Omokhafe
(@faeyzscope) reported
@zoom_us experiencing issues with password recovery/reset
-
james ward-gwilliam
(@jameswardg) reported
@zoom_us Just did immediately got an email saying unable to respond to your open tickets at this time and to use your online resources when I know the issue is not in said resources
-
Taye Bruggz
(@RandomlyTaylord) reported
@zoom_us why does the Mac client crap out half the time? My kid has 4 meetings a day. How are we supposed to be on time if I have to log into the service from 4 devices before I can get into meetings I was literally in TODAY?
-
Son of Databasher
(@AtSignAlex) reported
@zoom_us Wow, wasn’t expecting a response much less any help. Thanks!
-
LEWIS ☕
(@LewisThorp) reported
Hi @zoom_us I keep getting this issue whenever I use zoom where the screen flickers every 30 seconds or so? I rlly don't know how else to explain it. Any ways I can fix this?
-
Nina Harris
(@ninapharris) reported
@zoom_us I have the GLOBAL setting from the webpage checked to always require a waiting room and the redundant option to not let people enter the room before the host. It's broken and toggling it on and off did no good. That's the only reason I even saw the in-meeting one.
-
Kwame
(@kdotjarv) reported
from
Miami, Florida
@Eudaimoniash @zoom_us I’m down
-
Edward Mbeche
(@EdwardMbeche) reported
@zoom_us Oooh ok, for some reason I was just clicking the drop down menu trying to find that option,.. Thanks
-
Dayz_out
(@tobyrolph) reported
@zoom_us it appears the video on a zoom call via a mobile still has a 4:3 cut out. Is there a fix for this?
-
Clayton Broomes Jr
(@ClayBroomes) reported
Unacceptable @optimum. Your system problem is preventing my kids from attending their @zoom_us classes for school. During normal conditions when kids are back in school? Fine! Not during pandemic lockdown. You should compensate your customers for this @OptimumHelp #optimumfailure
-
Patrick Wilkie
(@patlouiswilkie) reported
@otter_ai @zoom_us I believe this only works for FUTURE recordings, not PAST. My issue with @zoom_us pertains only to the BULK EXPORT of Cloud Recordings!
-
Nina Harris
(@ninapharris) reported
@zoom_us Having two separate places for "enable waiting room" is not only terrible, it doesn't work. My local "enable waiting room" feature won't stay selected when I restart. So it's not just poorly designed, it ALSO has a bug too? UI, please!
-
Jason Butler Harner
(@JButlerHarner) reported
Hey @zoom_us 👋🏼 You’re customer service for PRO accounts stinks. Good luck.
-
AngelChavezS59Civ59 Blue Angel 5
(@ArmisteadIsaac) reported
@zoom_us Zoom is not working somewhat, I keep getting kicked out every 5 minutes #broken?
-
306 Landslide Blowout Historic
(@ee_morton) reported
@zoom_us Actually, 2020 didn’t test nearly enough of us. That was the problem.
-
Katherine May
(@_katherine_may_) reported
Hi @zoom_us please can you help? I bought an annual plan in December (& have the receipt!) but my account is still showing as basic (unpaid) plan, and so you won't allow me to contact support to sort this out!
-
𝓮𝓿𝓸 🦋
(@amoration) reported
I'm due to be leading a @zoom_us workshop on virtual events right now - somehow the OnZoom system deactivated my account, leaving me unable to host, produce or refund workshop attendees. I can't get a person on the phone. Help? I've been a customer for years on 3 accounts.
-
Jason Butler Harner
(@JButlerHarner) reported
@zoom_us Your customer service for PRO accounts t’aint good. Like not at all. 👋🏼
-
Ji_My
(@jimnykuhon) reported
@zoom_us please help already made a payment, but a credit card error appears.
-
Martin
(@RAYCATENA1) reported
@zoom_us Zoom is terrible. I use skype!
-
Erdem Ergin
(@AhmetErdemErgin) reported
@zoom_us Count down
-
Diehard Nats Fan #WEARAMASK
(@TheNatsFan) reported
@HeyCisco @zoom_us I know that you're looking for new customers- and are trying to compete more in the B2C space. But at some point these stability issues are going to come home to roost for you. Webex has gotten increasingly bad over the past year.
-
Karen Cotton
(@KarenCotton) reported
Thought I would throw this out there parents aren't meant to be teachers, and all teachers should get massive raises and @zoom_us you need to fix your platform because my internet is high speed and just fine! But my child only gets five