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Zoom status: messaging issues and outage reports

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Full Outage Map

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 32% Connection (32%)
  • 29% Sign in (29%)
  • 19% App Crashing (19%)
  • 13% Multimedia (13%)
  • 3% Glitches (3%)
  • 3% Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Swadlincote App Crashing 22 hours ago
Mesa Multimedia 4 days ago
Obdach App Crashing 6 days ago
Eye Connection 9 days ago
Crewe Connection 11 days ago
Crewe Connection 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • derekmajor
    Derek (@derekmajor) reported

    @zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.

  • Brennan81511014
    Brennan Taylor (@Brennan81511014) reported

    @vivekag43242977 @zoom_us @Zoom Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • Bronwen6720
    Bronwen (@Bronwen6720) reported

    @zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.

  • DodoMission
    Dodo Rejoice Mission (@DodoMission) reported

    @zoom_us elearn.nouedu2.login/ net

  • TheRealPomax
    TheRealPomax (@TheRealPomax@mastodon.social) (@TheRealPomax) reported

    Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.

  • Italia09294177
    Italia (@Italia09294177) reported

    @zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!

  • jordandeelight
    Jordan Tobin (@jordandeelight) reported

    @zoom_us I need to make a complaint regarding customer service, how can I direct this please?

  • stevebermeo
    stevebermeo (@stevebermeo) reported

    @zoom_us @caniscausa Is zoom down I keep getting kicked out

  • kk2nite
    Kelsey Knight (@kk2nite) reported

    '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

  • dmitry_gorbatov
    Dmitry Gorbatov (@dmitry_gorbatov) reported

    Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

  • lai1205
    Melai (@lai1205) reported

    @zoom_us please help me someone used my credit card to purchase a zoom account..

  • MsIngridB
    INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported

    @zoom_us are your servers down. We can’t log in - MIAMI,FL

  • amitGodbole
    Amit Godbole (@amitGodbole) reported

    @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

  • andre_jacobs
    André Jacobs (@andre_jacobs) reported

    Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

  • DanielC85829866
    Daniel Carmona (@DanielC85829866) reported

    @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

  • esctec_nl
    eelke (@esctec_nl) reported

    @zoom_us pff doing my duty in reporting a trademark issue. no you want me to spend 30 min in answering questions! go figure it out

  • karimskhader
    Karim Khader Ⓥ (@karimskhader) reported

    Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

  • tiggermusic112
    Antigone Cox (@tiggermusic112) reported

    Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.

  • sarahflorman
    slow-moving apocalypse (@sarahflorman) reported

    @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

  • MyTakeOnIt
    Jeremy Angoff (@MyTakeOnIt) reported

    @zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?

  • soulcarousel
    Mary Rinaldi (@soulcarousel) reported

    . @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.

  • KeithRichardLee
    Keith Lee (@KeithRichardLee) reported

    @bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢

  • lillybientot
    ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported

    @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

  • wellsology
    Scott Wells 🇺🇦 (@wellsology) reported

    Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.

  • JR_GuSSi
    Jose Roberto Davila (@JR_GuSSi) reported

    @zoom_us I contracted an annual plan yesterday in Mexico, but at no time was it specified that the charge would be in dollars, can you help me.

  • aliceisfab
    al (@aliceisfab) reported

    does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭

  • falkduebbert
    Falk Dübbert (@falkduebbert) reported

    @bbrundert @Logitech @zoom_us With Catalina: no problems.

  • skullady_malady
    Skull Lady, Annoying Libertarian (@skullady_malady) reported

    @zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.

  • KashefMajid
    Kashef Majid (@KashefMajid) reported

    Is anybody else having problems with Zoom this morning? @zoom_us

  • b_son4
    bson 👨🏼‍💻 (@b_son4) reported from Manteno, Illinois

    @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****