Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (30%)
• Connection (30%)
• App Crashing (20%)
• Multimedia (13%)
• Glitches (3%)
• Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Swadlincote	App Crashing	5 days ago
Mesa	Multimedia	8 days ago
Obdach	App Crashing	11 days ago
Eye	Connection	13 days ago
Crewe	Connection	15 days ago
Crewe	Connection	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kat (@KatlandKat) reported 21 seconds ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves

• 
  Sully Baseball (@sullybaseball) reported 2 minutes ago

  What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?

• 
  Laura Ciriani (@LauraCiriani) reported 2 minutes ago

  @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience

• 
  Nathan Maharaj 🦖 (@nrmaharaj) reported 3 minutes ago

  @zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.

• 
  Wasim Ahmad (@wasim80) reported 12 minutes ago

  @zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

• 
  Keith Lee (@KeithRichardLee) reported 13 minutes ago

  @bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub

• 
  DeKlan the Police (@L1573N) reported 15 minutes ago

  @egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”

• 
  Pamela Almand (@CaptPamsVoice) reported 18 minutes ago

  @zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!

• 
  Kishore Kumar Das (@Kishore59516918) reported 20 minutes ago

  @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

• 
  Cherry M P, PhD :: Wear Your Mask, Please. 🙏🏿 (@cherrymp) reported 25 minutes ago

  … I noticed that the @zoom_us help article on this mentions that there is an allow recording option against the user's name in the participants list. Still I cannot find it! Am I missing something here? Appreciate your help. Best, CMP. #CMPLife

• 
  Lil The Kreative (@Lil_the_kreativ) reported 28 minutes ago

  To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.

• 
  Shawn (@shawnandthecity) reported 30 minutes ago

  Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

• 
  Robert Clark (@bostonbobby617) reported 31 minutes ago

  Since @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked

• 
  Lars Böhnke 🚀 (@larsboehnke) reported 36 minutes ago

  @zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.

• 
  Kat (@KatlandKat) reported 36 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help

• 
  bson 👨🏼‍💻 (@b_son4) reported 36 minutes ago from Manteno, Illinois

  @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

• 
  Mark Loke (@LokeMark) reported 36 minutes ago

  @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

• 
  Rachel Lawson (@rachel_norfolk) reported 39 minutes ago

  I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.

• 
  Juan Pablo Rodas (@juparopla) reported 40 minutes ago

  @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

• 
  Brighton West (@BrightonWest) reported 41 minutes ago

  As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?

• 
  Antigone Cox (@tiggermusic112) reported 44 minutes ago

  Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.

• 
  binu (@binunijkumar) reported 45 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Jeremy Angoff (@MyTakeOnIt) reported 51 minutes ago

  @zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?

• 
  adechian (@adechian) reported 54 minutes ago

  @zoom_us I'm not receiving two factor authentication code, please help

• 
  Asrin Sah (@TeksinN) reported 54 minutes ago

  @zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it

• 
  Sodje (@OgaSodje) reported 55 minutes ago

  @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

• 
  Dodo Rejoice Mission (@DodoMission) reported 55 minutes ago

  @zoom_us elearn.nouedu2.login/ net

• 
  Kashef Majid (@KashefMajid) reported 56 minutes ago

  Is anybody else having problems with Zoom this morning? @zoom_us

• 
  Pierre Bruynooghe (@P_Bruynooghe) reported 56 minutes ago

  @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

• 
  adiangga (@ad1angga) reported 59 minutes ago

  @zoom_us hi, i have so many recordings on my cloud recordings. i want to clear the space, but before that i want to download all at once, but i can't find that button. please help me