Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (40%)
• App Crashing (20%)
• Sign in (20%)
• Multimedia (16%)
• Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Multimedia	17 days ago
Coventry	Sign in	21 days ago
San Carlos	Multimedia	25 days ago
Conshohocken	Connection	25 days ago
Cranberry Township	Connection	30 days ago
Swadlincote	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claire Masteller (@ccmasteller) reported 4 minutes ago

  @MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?

• 
  Ms. AK (@akincali) reported 4 minutes ago

  @zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.

• 
  John Nash - Game theory, my theory. (@AntichristJebus) reported 7 minutes ago

  @madebygoogle @Google @zoom_us Google permabanned me from YouTube because I was exposing a psychopath YT "We have determined that your account will remain terminated.. You won’t be able to access or create any other YouTube accounts. For more information about account terminations, please visit our Help Center

• 
  Haebar85 (@Aresss100) reported 10 minutes ago

  @zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.

• 
  binu (@binunijkumar) reported 11 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  al (@aliceisfab) reported 11 minutes ago

  does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭

• 
  DeKlan the Police (@L1573N) reported 14 minutes ago

  @egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”

• 
  Mahendra Lama (@Mahendr53828703) reported 15 minutes ago

  @zoom_us @Zoom Please help me please my realy many probelam please help me

• 
  Ann Lee (@leeannindonesia) reported 17 minutes ago

  @PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.

• 
  Kanadatreff (@Kanadatreff) reported 20 minutes ago

  @sarahflorman @zoom_us Try the login with the Zoom client!

• 
  Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported 24 minutes ago

  @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

• 
  Laura Ciriani (@LauraCiriani) reported 25 minutes ago

  @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience

• 
  Jérémy Vuillermet (@jvuillermet) reported 27 minutes ago

  @stigi @zoom_us I've seen with few people including myself. It happens after a Big Sur update. Screenshare freezes (for the other members of the call) and restarting the call doesn't help. The 100% fix so far was to reinstall zoom and + maybe "use tcp" in screen share options

• 
  kobenimeal (@kobenimeal) reported 27 minutes ago

  @brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!

• 
  Falk Dübbert (@falkduebbert) reported 28 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 28 minutes ago

  @zoom_us how can I solve "error code 104103"?

• 
  Antigone Cox (@tiggermusic112) reported 33 minutes ago

  Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.

• 
  Matthew Magbee (@mmagbee) reported 33 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 35 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  Karim Khader Ⓥ (@karimskhader) reported 36 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  Ricardo (@Rixards_All) reported 38 minutes ago

  @zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!

• 
  Tim Gray (@timgray101) reported 38 minutes ago

  @zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.

• 
  Stone Pills (@AlinaPills) reported 42 minutes ago

  @roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.

• 
  Lily Dwoskin O'Neil (@lilydwoskin) reported 47 minutes ago

  Does anyone else experience this glitch in zoom? When I schedule meetings, periodically registration checks itself sometime after I create a link without my knowledge or any action on my part. Zoom support says there is no issue on their end. It's super frustrating! @zoom_us

• 
  Varadharajan K PhD (@VaradhKrish) reported 53 minutes ago

  ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

• 
  Melai (@lai1205) reported 55 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  Jordan Tobin (@jordandeelight) reported 55 minutes ago

  @zoom_us I need to make a complaint regarding customer service, how can I direct this please?

• 
  judith (@judith1907) reported 55 minutes ago

  @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

• 
  Jon Smith (@theipodteacher) reported 58 minutes ago

  For those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.

• 
  Kerrie Shelden (@kez1133) reported 59 minutes ago

  @theipodteacher @zoom_us All good. Thought it was a problem at my end