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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (35%)
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App Crashing (14%)
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Multimedia (7%)
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Video (3%)
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Glitches (2%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Providence |
App Crashing | |
 London |
Connection | |
| Helena |
Sign in | |
| Birmingham |
Connection | |
 Guanajuato |
Connection | |
 Sydney |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Hastings
(@MattHastings3) reported
@SlackHQ is down! So frustrating. @zoom_us it’s time to develop an equal or better chat product and dominate the entire communication market! As a paid account, #Slack is down way too often for us. We need you to build this #Zoom! #salesforce $crm $work $zoom
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Col🏴
(@c_l84) reported
@Scottishyogaboy @zoom_us Technical issues?
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Chinmay Bhattar
(@geekgunda) reported
@zoom_us would see some unexpected spike in chat traffic today as @SlackHQ continues to stay down. Has anyone else temporarily switched the chat platform as well?
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Dr. Lina Hou
(@linasigns) reported
@gab_hodge @zoom_us Following this. I have the same problem.
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Kesha Brooks
(@Xclusivekesh) reported
Wouldn’t mind if @zoom_us decided to be down today! Lol y’all ain’t got no problems y’all want to solve?
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Björn the Transit Planner 🚍🚏🚲
(@bjornradstrom) reported
from
Winnipeg, Manitoba
Why do @zoom_us and @messenger not let you completely turn down the volume during a video call?!?!?! It's infuriating! We have two people in the same room on a video call with others elsewhere, so we only want sound coming from one phone. But you can't turn it all the way down!
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Dr. Lina Hou
(@linasigns) reported
@gab_hodge @zoom_us @soaringsan I can work with one device too. My biggest problem is that I have no way of viewing my presenter’s notes so I read them on a separate device. 😬
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Sumit Gupta
(@sumitngupta) reported
So many habitually late people panicking that they can't say they're going to be late for a @zoom_us call because @SlackHQ is down... and will now show up on time.
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Adam Moss
(@adammosscomedy) reported
from
Manchester, England
@zoom_us hi zoom got connection issues... I've uninstalled and reinstall, I've taken all the security proxys off including 3rd party ones etc.. But still won't connect any other advice?? errors 104103.. I've done all ur website advice...
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Brian Vinson
(@brianvinson) reported
I’m betting @zoom_us sees a spike in their chat being used since @SlackHQ is having issues today.
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Jack
(@JackSchoolrock1) reported
@zoom_us Why can you scream share A movie on your Service
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Blackfriars Settlement
(@BlackfriarsSett) reported
Still no help from @zoom_us to sort out our audio telephone conferencing service which we are paying for and need to be able to support our vulnerable members. Huge thanks to @HandsOnLondon_ for letting us use theirs for the last few weeks.
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Christopher Campbell
(@ChrisCampbell02) reported
@MattHastings3 @SlackHQ @zoom_us Is it really down that often? This is the first big outage I’ve experienced.
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allisonb
(@irl) reported
slack is down. now im just waiting for the collapse of @zoom_us and @Outlook. it’s still early you can do it
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Vignesh Sridhar
(@vigneshsridhar) reported
from
Fremont, California
@SlackHQ might be down but @zoom_us @Outlook is not, move on guys! #ManagerMindset
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Zach
(@Astro_Zach) reported
@zoom_us I’m having an issue logging in with the iOS app. It says my username and password are wrong.. but it’s being pasted in from a password manager. It works on desktop, maybe the app doesn’t like long passwords
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Janet Page
(@JanetPage23) reported
@zoom_us Trying to invite friends as contacts, but when they click on the link they are told ‘your friend invitation confirmation link is expired (124)’ Can you help please?
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Emma H. Wilson, PhD
(@ekhiatt) reported
@zoom_us I received an email on 12/9 indicating “someone would be in touch” regarding my inquiry into HIPAA-approved zoom. No further communication in nearly 1 month—was excited to get up and running ASAP, now rethinking due to poor customer service at @zoom_us #zoom
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tater twat hot dish
(@charliabartl) reported
hey @zoom_us do you wanna go down next aha 🙈
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Samuel González
(@SlokGonx) reported
@zoom_us Hello, I am having problems connecting by airplay of my ipad to zoom in PC, this did not happen, if it recognizes the connection, but does not transmit the screen, everything is updated to the latest version.
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Valerie McNamara
(@ValerieMcN) reported
@zoom_us I have a basic account. I am not able to use my Bluetooth headphones with Zoom on Portal. Others seem to be having the same issue. Is there any fix on the way?
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🏳️⚧️Terri⚧Ellen🏳️⚧️
(@_TerriEllen) reported
@mickou @Logitech tried that, no change. this is a @zoom_us software glitch. the issue started after their software upgrade. It would be nice if they could address the issue.
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TY
(@TYsAdventures) reported
@zoom_us is there a way to combine my 2 office accounts into 1 and why aren't meetings showing up on my meetings schedule? Where can I get help?
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Lorna Mann
(@LornaMann_) reported
@zoom_us ever since I’ve upgraded on my Mac I can’t stay in a meeting longer than 2mins before being kicked out (happens when I’m host or just a participant) - can you help rectify this? Thanks!
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laypish
(@laypishina) reported
@meanjoegnd @zoom_us Same here and I have online school and I literally can’t find anything to help me
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GoBillsFan99
(@Fan99Go) reported
@SlackHQ is down. What are the odds @zoom_us follows and we can all try again tomorrow? 🤞🤞
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Siwalik Mukherjee
(@siwalikm) reported
@SlackHQ is down for the last one hour. Now just @zoom_us needs to be down and we can call it a holiday🤞
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Sannah Gulamani
(@soaringsan) reported
@gab_hodge @linasigns @zoom_us Hmm I could try that but difficult if session is interactive? Or if interpreters need to clarify something with me whilst presenting? It seems not a host issue or gallery issue from what we've tested so far.
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WRESTLING
(@jawaid_mr) reported
@zoom_us Very disappointed you did not twitter me back very very bad customer service😡
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Jar Hanks
(@HanksJar) reported
@zoom_us your customer service sucks! #CustomerService #CustomerExperience #zoom