Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (36%)
• Sign in (21%)
• Multimedia (18%)
• App Crashing (18%)
• Glitches (4%)
• Video (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Multimedia	9 days ago
Coventry	Sign in	13 days ago
San Carlos	Multimedia	17 days ago
Conshohocken	Connection	17 days ago
Cranberry Township	Connection	22 days ago
Swadlincote	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 4 minutes ago

  So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.

• 
  Gerard Strouth (@gstrouth) reported 8 minutes ago

  Them: To use a vanity URL you need to prove you own the domain with a dns record. Me: No problem, done. Them: Oh it looks like that URL is already taken. Me: How, I've owned this domain before you were a company @zoom_us #fail

• 
  Tree Hugger (@JoyeForever) reported 8 minutes ago

  WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!

• 
  Robert (@Siroberte) reported 10 minutes ago

  @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

• 
  Kelsey Knight (@kk2nite) reported 10 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  Matthew Magbee (@mmagbee) reported 11 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  Doug McRae (@dougmcrae) reported 19 minutes ago

  @zoom_us I've used your service for a long time. I get the HYPER SECURITY things you are pressured to do by some. My needs are simple. You have complicated your security to the point where I am ready to use another service. I don't have the time to. Too complicated!

• 
  Daniel Carmona (@DanielC85829866) reported 20 minutes ago

  @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

• 
  Amit Godbole (@amitGodbole) reported 20 minutes ago

  @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

• 
  Craig Hohmann (@HohmannCraig) reported 23 minutes ago

  @zoom_us It happened in two meetings; it seemed to be fixed though. I switched to the Web Browser and that seemed to fix it at the moment.

• 
  bson 👨🏼‍💻 (@b_son4) reported 24 minutes ago from Manteno, Illinois

  @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

• 
  Keith Lee (@KeithRichardLee) reported 25 minutes ago

  @bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub

• 
  Pierre Bruynooghe (@P_Bruynooghe) reported 25 minutes ago

  @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

• 
  Mai Somaa (@MaiSomaa) reported 28 minutes ago

  @zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page

• 
  Robert Clark (@bostonbobby617) reported 28 minutes ago

  Since @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked

• 
  Ms. AK (@akincali) reported 29 minutes ago

  @zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.

• 
  Ayush Negi (@itsayushnegi) reported 31 minutes ago

  @zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix

• 
  bernie westacott (@berniewestacott) reported 32 minutes ago

  Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!

• 
  Dharmadhikarii (@G_Dharmadhikari) reported 34 minutes ago

  @zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet

• 
  Dimitrios Fytanidis (@dfytanid) reported 35 minutes ago

  @MoodieStrat @zoom_us Yeap... :( Same errors here..

• 
  Varadharajan K PhD (@VaradhKrish) reported 36 minutes ago

  ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

• 
  Melai (@lai1205) reported 41 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  Sodje (@OgaSodje) reported 44 minutes ago

  @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

• 
  binu (@binunijkumar) reported 46 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  MapPorn (@MapPornTweet) reported 47 minutes ago

  So has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.

• 
  Kanadatreff (@Kanadatreff) reported 48 minutes ago

  @sarahflorman @zoom_us Try the login with the Zoom client!

• 
  Robert Clark (@bostonbobby617) reported 51 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  Pulentomario (@Pulentomario3) reported 52 minutes ago

  @zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone

• 
  ObserverHerb (@observerherb) reported 53 minutes ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

• 
  Donna Maria: The Lifestyle CEO (@donnamaria) reported 60 minutes ago

  Customer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice