Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (43%)
• App Crashing (29%)
• Connection (29%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Leganés	App Crashing	7 days ago
Iowa City	Sign in	2 months ago
Hayward	App Crashing	2 months ago
Bristol	Sign in	2 months ago
Crewe	Connection	3 months ago
Omemee	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  adechian (@adechian) reported 2 minutes ago

  @zoom_us I'm not receiving two factor authentication code, please help

• 
  Mara Hernandez (@maraihdez) reported 2 minutes ago

  @zoom_us made unauthorized charges for unauthorized services to my personal credit card for up to $18,000 Mexican pesos in late January. I have been trying to contact a customer service agent for weeks and still nothing. What can I do ??? @Profeco???

• 
  Robert Clark (@bostonbobby617) reported 5 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  Ricardo (@Rixards_All) reported 6 minutes ago

  @zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!

• 
  Varadharajan K PhD (@VaradhKrish) reported 8 minutes ago

  ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

• 
  Asrin Sah (@TeksinN) reported 8 minutes ago

  @zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it

• 
  rachelle (@haddad_rachelle) reported 12 minutes ago

  @zoom_us after the new update am unable too connect on my 4g service, is that normal ?

• 
  kumiko s (@mutukik) reported 13 minutes ago

  @AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.

• 
  Tree Hugger (@JoyeForever) reported 14 minutes ago

  WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!

• 
  kobenimeal (@kobenimeal) reported 14 minutes ago

  @brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!

• 
  Melai (@lai1205) reported 15 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  ObserverHerb (@observerherb) reported 15 minutes ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

• 
  Hendy (@henzet_79) reported 16 minutes ago

  @zoom_us hi, i cannot login to my zoom account

• 
  stevebermeo (@stevebermeo) reported 22 minutes ago

  @zoom_us @caniscausa Is zoom down I keep getting kicked out

• 
  Luiz Henrique Fávaro (@luizhenrique_sf) reported 23 minutes ago

  @labs_news @zoom_us "There has been a critical error on this website"

• 
  Nathan Maharaj 🦖 (@nrmaharaj) reported 25 minutes ago

  @zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.

• 
  Rob Tonks (@RobOfTheTonks) reported 26 minutes ago

  @bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.

• 
  Doug McRae (@dougmcrae) reported 28 minutes ago

  @zoom_us I've used your service for a long time. I get the HYPER SECURITY things you are pressured to do by some. My needs are simple. You have complicated your security to the point where I am ready to use another service. I don't have the time to. Too complicated!

• 
  умайка (@umayka_) reported 30 minutes ago

  @zoom_us I cant solve zoom 1132 error problem no matter how many times I tried. I literally tried everything that is written on internet, would you please help me?

• 
  André Biernath (@andre_biernath) reported 31 minutes ago

  @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

• 
  Lars Böhnke 🚀 (@larsboehnke) reported 32 minutes ago

  @zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.

• 
  Mahendra Lama (@Mahendr53828703) reported 39 minutes ago

  @zoom_us @Zoom Please help me please my realy many probelam please help me

• 
  Matthew Magbee (@mmagbee) reported 39 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  Falk Dübbert (@falkduebbert) reported 46 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Lily Dwoskin O'Neil (@lilydwoskin) reported 47 minutes ago

  Does anyone else experience this glitch in zoom? When I schedule meetings, periodically registration checks itself sometime after I create a link without my knowledge or any action on my part. Zoom support says there is no issue on their end. It's super frustrating! @zoom_us

• 
  Emma Louise Sheppard (@ShepEmma) reported 50 minutes ago

  @zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?

• 
  Dmitry Gorbatov (@dmitry_gorbatov) reported 56 minutes ago

  Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

• 
  Adam J. Blust (@adamblust) reported 56 minutes ago

  Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!

• 
  Kat (@KatlandKat) reported 57 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves

• 
  Nitin Jain (@nitinjaipur433) reported 59 minutes ago

  @zoom_us dear zoom team, I have an issue with reference to your services. Please share your email where I can raise my quarry