Zoom status: messaging issues and outage reports
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Full Outage Map
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Connection (35%)
- Sign in (23%)
- App Crashing (19%)
- Multimedia (16%)
- Glitches (3%)
- Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Carlos
|
Multimedia | 4 days ago |
|
Conshohocken
|
Connection | 4 days ago |
|
Cranberry Township
|
Connection | 8 days ago |
 Swadlincote
|
App Crashing | 18 days ago |
|
Mesa
|
Multimedia | 21 days ago |
 Obdach
|
App Crashing | 23 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Magbee (@mmagbee) reportedOk folks … @zoom_us is down. Go home. Today is canceled.
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MapPorn (@MapPornTweet) reportedSo has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.
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Craig Hohmann (@HohmannCraig) reported@zoom_us It happened in two meetings; it seemed to be fixed though. I switched to the Web Browser and that seemed to fix it at the moment.
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Tiffani Ashley Bell (@tiffani) reported from Stanford, CaliforniaShe was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.
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✨HOPE 💫 (@alamas_295) reportedIs zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us
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Tree Hugger (@JoyeForever) reportedWTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!
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HulaHeart | Lianna (@HulaHeart_) reported@ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳
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Ms. AK (@akincali) reported@zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.
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AJ Podcast (@aj_podcast) reportedFirst episode was recorded on @zoom_us and we gotta fix that audio quality big time haha... work work work
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Brighton West (@BrightonWest) reportedAs a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?
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Juan Pablo Rodas (@juparopla) reported@zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?
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Jerome Klodzinski (@t04f) reported@bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.
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Mark Loke (@LokeMark) reported@zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?
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Claire Masteller (@ccmasteller) reported@MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?
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Lekia Prosper (@LekiaProsper) reported@zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.
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The London Writers' Salon (@WritersSalon) reportedIf you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)
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al (@aliceisfab) reporteddoes anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭
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Daniel Carmona (@DanielC85829866) reported@zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem
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Anurag Debnath (@ADN_here) reported@zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏
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Melai (@lai1205) reported@zoom_us please help me someone used my credit card to purchase a zoom account..
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Scott Wells 🇺🇦 (@wellsology) reportedInteresting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.
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Mahendra Lama (@Mahendr53828703) reported@zoom_us @Zoom Please help me please my realy many probelam please help me
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Ayush Negi (@itsayushnegi) reported@zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix
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Derek (@derekmajor) reported@zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.
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Zafi (@BanuZafi) reported@zoom_us i need a help
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Jérémy Vuillermet (@jvuillermet) reported@stigi @zoom_us I've seen with few people including myself. It happens after a Big Sur update. Screenshare freezes (for the other members of the call) and restarting the call doesn't help. The 100% fix so far was to reinstall zoom and + maybe "use tcp" in screen share options
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Karim Khader Ⓥ (@karimskhader) reportedWho else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.
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Kerrie Shelden (@kez1133) reported@theipodteacher @zoom_us All good. Thought it was a problem at my end
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Dimitrios Fytanidis (@dfytanid) reported@MoodieStrat @zoom_us Yeap... :( Same errors here..
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Stephanie Liebergen (@NewsLiebs) reportedHey @zoom_us ... seems you're having some problems. I've got an interview stuck in your cloud processing somewhere. Help a reporter out here!!