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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (31%)
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App Crashing (18%)
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Glitches (6%)
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Video (3%)
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Multimedia (2%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Berkeley |
Glitches | |
 Toronto |
App Crashing | |
| Faribault |
Sign in | |
 Bremen |
Sign in | |
| Lloydminster |
Glitches | |
 Guayaquil |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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AndersSorman-Nilsson
(@asormannilsson) reported
from
Sydney, State of New South Wales
Love @zoom_us technology but their customer service is crazily bad. Have been waiting 3 months (several phone calls, emails and robot chats) for anyone to get back to us as we are being double billed. #zoomfail
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Shigufta khan
(@Shigufta1) reported
from
Blackburn, England
@zoom_us What would be really useful is if you had a customer service number for UK customers or a contact form that gets a response! I want to buy 2 licences & am unable to do it ! #Frustrating
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Ajit Bhaskar
(@AjitBhaskar8) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us Impending ban? No #alchemy or resort to #lingam can help you escape the imminent chop- just a matter of time!
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Scott Ellingson
(@mremathteacher) reported
from
Fresno, California
@CorbinL45 During the @zoom_us academy, they said cameras on should NOT be a requirement in synchronous class instruction. So many privacy issues. For 1:1 meeting, I'm leaning towards camera on, if possible.
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Abhishek Agnihotri
(@baabio) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us Help me with the ticket. I am struggling since a week
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Giuseppe Maiorana
(@GiusMaiorana) reported
from
Bologna, Emilia-Romagna
@zoom_us Hi zoom team. My company has some troubles to sign in in its pro account. Can you help us?
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Fricky C
(@fbenton25) reported
from
Indianapolis, Indiana
@AP Just do it via @zoom_us and make certain only one mic is on at a time. Solves all problems
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Tye Calloway
(@blklaunch) reported
from
Tampa, Florida
Solution: @zoom_us social zoom meet for small kids called Zoomies. Problem: my 7 year old daughter won’t leave me alone. All day everyday: “I’m booooored!” “I don’t have any friends!” “Can you play dolls with me dad?” Please save me. 😢
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ema swingwood
(@emaroids1) reported
from
Tintern, Wales
@AHPLeader @zoom_us @ccpractitioner can you help???
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Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
If I have relationship troubles I either address it with Melissa on the @zoom_us meetings or I try to address it on my own on @Twitter whenever I can that’s called being a responsible 21 year old adult 🧑 is taking care of myself whenever I can and accepting help when I need it
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Karina Quintero
(@karinaquin) reported
from
Germantown View, Maryland
@zoom_us Hi, some problem with the server this morning?
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TC McCarthy
(@TC_McCarthy) reported
from
Queens, New York
.@zoom_us my Bluetooth headphones work great with every application on OSX except Zoom. They test fine in zoom but disconnect as soon as I join a call. Lots of reports of this on google. Any fix?
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Myrna Widlend
(@MyrnaWidlend) reported
from
Brisbane, State of Queensland
@zoom_us Please have someone call me in relation to my questions I have now sent 9 emails absolutely disgusted with your customer service !!
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Ceri Davies
(@welshmanupnorth) reported
from
Accrington, England
I have used #Zoom for meetings at least 4 or 5 times a week for the last 15 weeks without a problem but only tried using #MSTeams twice both unsuccessfully with abandoned meetings. I think that’s conclusive @MicrosoftUK @zoom_us
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courtney
(@courtneyreyers) reported
from
Washington, D.C., District of Columbia
I just noticed @zoom_us has a slow down feature!!! Will this make me a better presenter or nah
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Rapha Therapy Service
(@mrobertaw) reported
from
Manchester, England
Anyone else had problems with @zoom_us customer service its taken over 3 months for my problem to be resolved #unacceptable #zoom thank God i have family who work in I.T otherwise my podcast episode would have been lost 😳
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Dante Elephante
(@Dante_Elephante) reported
from
Goleta, California
Really cool that @zoom_us customer service is only available to business accounts even though I'm paying for their service. Wack
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Edward Vargas 🇩🇴🇨🇦
(@EduSempai) reported
from
Richmond, British Columbia
@zoom_us You have to improve your customer service experience, I have been trying to upgrade our corporate pro account to business for two days with no success. We have been paying you for 4 years.
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Heather Sternshein
(@hsternshein) reported
from
Durham, North Carolina
@zoom_us The people demand a button down shirt filter!👚 👕 👔
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Robert Newman
(@robertnewman) reported
from
Ealing, England
.@zoom_us zoom kept cutting out this morning and the screen kept freezing - had to abandon my yoga online. What’s the issue?
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@zoom_us so frustrated. Need to change my name pre-meeting. Your bot support and online resources do not help as I’m not seeing the option to remember my name next time. Pls advise.
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Ryan Harmsen
(@ryanharmsen) reported
from
Chicago, Illinois
Just on a @zoom_us meeting where someone hacked in and did some extremely gross things on camera. @zoom_us are you ever going to figure out this security issue you have?
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Latish Reed
(@dr_lreed) reported
from
West Allis, Wisconsin
@zoom_us Is the HARDEST to get help from. I paid for an upgrade and can’t get anybody on the phone!!!
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Matias Cariboni
(@matiascaribon) reported
from
Madrid, Comunidad de Madrid
@zoom_us @ericsyuan really. THIS is a BIG PROBLEM. Now I can’t reject or approve no one in my webinars. I NEED A SOLUTION. #zoom #zoomproblem #webinars
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Markus
(@iaremarkus) reported
from
Port Elizabeth, Eastern Cape
I submitted a @zoom_us support request 4 months ago. Best I've gotten is a bi-weekly email apologizing for the wait. I give you money every month. I thought I'd at least get a *tiny* bit of help 😞
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Jesse Phillips
(@jessephil) reported
from
Kamloops, British Columbia
I'm gonna say that the @NHL press conferences are not a great advertisement for @zoom_us . Terrible quality
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#LoveLivingLife and 73 others
(@LuckyGordy) reported
from
Durban, Province of KwaZulu-Natal
Looking for a @zoom_us expert with an unlimited license to help host a large event this weekend. Please send recommendations
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Gareth Manning FCIHort
(@GarethManning2) reported
from
Shrewsbury, England
Can anyone @NortonSecured tell me if there are any obvious issues with Zoom? Ever since signing up I seem to be getting a lot more phishing emails. Could it be simply coincidence? @zoom_us
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Michael Racz
(@MichaeljRacz) reported
from
Alpharetta, Georgia
@zoom_us Need some help with your product and nobody answers the phone.
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Jenny Say Quan
(@flawl3ssnbrwn) reported
from
Ferndale, Michigan
@Robinson_DC211 @zoom_us I don’t have an issue with zoom. This is about the meeting.