Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Video (30%)
• App Crashing (20%)
• Sign in (20%)
• Connection (20%)
• Multimedia (10%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Connection	3 days ago
Providence	Sign in	6 days ago
Seattle	Video	9 days ago
Glen Ellyn	Video	9 days ago
Tacoma	App Crashing	9 days ago
Mexico City	Connection	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremy Angoff (@MyTakeOnIt) reported 11 seconds ago

  @zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?

• 
  Mary Rinaldi (@soulcarousel) reported 2 minutes ago

  . @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.

• 
  Pulentomario (@Pulentomario3) reported 5 minutes ago

  @zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone

• 
  Scott Wells 🇺🇦 (@wellsology) reported 11 minutes ago

  Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.

• 
  PinayKeto (@PinayKeto) reported 19 minutes ago

  @LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....

• 
  Robert (@roboticdinosaur) reported 19 minutes ago

  @zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)

• 
  bernie westacott (@berniewestacott) reported 21 minutes ago

  Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!

• 
  Juan Pablo Rodas (@juparopla) reported 23 minutes ago

  @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

• 
  Karim Khader Ⓥ (@karimskhader) reported 23 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  Wasim Ahmad (@wasim80) reported 27 minutes ago

  @zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

• 
  Donna Maria: The Lifestyle CEO (@donnamaria) reported 27 minutes ago

  Customer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice

• 
  FunkyBob (@BunkyFob) reported 30 minutes ago

  @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 34 minutes ago

  @zoom_us how can I solve "error code 104103"?

• 
  Leigh (@j15ldw) reported 35 minutes ago

  @zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?

• 
  Rachel Lawson (@rachel_norfolk) reported 41 minutes ago

  I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.

• 
  Kelsey Knight (@kk2nite) reported 42 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 45 minutes ago

  So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.

• 
  Ayush Negi (@itsayushnegi) reported 45 minutes ago

  @zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix

• 
  Lil The Kreative (@Lil_the_kreativ) reported 46 minutes ago

  To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.

• 
  Jose Roberto Davila (@JR_GuSSi) reported 47 minutes ago

  @zoom_us I contracted an annual plan yesterday in Mexico, but at no time was it specified that the charge would be in dollars, can you help me.

• 
  bson 👨🏼‍💻 (@b_son4) reported 47 minutes ago from Manteno, Illinois

  @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

• 
  Zafi (@BanuZafi) reported 53 minutes ago

  @zoom_us i need a help

• 
  taylorpineiro (@taylorpineiro) reported 54 minutes ago

  Help @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.

• 
  Bronwen (@Bronwen6720) reported 54 minutes ago

  @zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.

• 
  Antigone Cox (@tiggermusic112) reported 56 minutes ago

  Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.

• 
  Augustus Garrison (@happyfrozenfire) reported 57 minutes ago

  @zoom_us fix your servers

• 
  kobenimeal (@kobenimeal) reported 58 minutes ago

  @brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!

• 
  Alfredo Canziani (@alfcnz) reported 59 minutes ago

  @zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.

• 
  Craig Hohmann (@HohmannCraig) reported 59 minutes ago

  @zoom_us It happened in two meetings; it seemed to be fixed though. I switched to the Web Browser and that seemed to fix it at the moment.

• 
  Brennan Taylor (@Brennan81511014) reported 60 minutes ago

  @vivekag43242977 @zoom_us @Zoom Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you