Zoom status: messaging issues and outage reports
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Full Outage Map
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Connection (34%)
- Sign in (25%)
- App Crashing (19%)
- Multimedia (16%)
- Glitches (3%)
- Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Coventry
|
Sign in | 6 hours ago |
 San Carlos
|
Multimedia | 5 days ago |
|
Conshohocken
|
Connection | 5 days ago |
|
Cranberry Township
|
Connection | 9 days ago |
|
Swadlincote
|
App Crashing | 19 days ago |
|
Mesa
|
Multimedia | 22 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Lee (@KeithRichardLee) reported@bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢
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AGU_EPSP (@AGU_EPSP) reported@MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.
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Alana Sheeren (@alanasheeren) reported@zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.
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VM (Vicky) Brasseur 💉⏳ (@vmbrasseur) reported@mooreds Yessss. Having DMs get lost is a real problem. Lotta iteration could happen on that part of the service. I'm looking forward to that hopefully happening soon, @zoom_us.
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Ivan Reid (@theivanreid) reported@Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!
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Mohammed Hamid (@mhamid86) reported@zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.
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André Biernath (@andre_biernath) reported@BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.
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YASHVI SANGHAVI (@YashviSanghavi) reported@zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...
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Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported@zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.
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bernie westacott (@berniewestacott) reportedHello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!
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gpsmith Back to Teaching Remote (@ginapsmith) reportedis there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help
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Robert Clark (@bostonbobby617) reported@zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.
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Mary Rinaldi (@soulcarousel) reported. @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.
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Alfredo Canziani (@alfcnz) reported@zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.
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al (@aliceisfab) reporteddoes anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭
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The London Writers' Salon (@WritersSalon) reportedIf you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)
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Augustus Garrison (@happyfrozenfire) reported@zoom_us fix your servers
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Hendy (@henzet_79) reported@zoom_us hi, i cannot login to my zoom account
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Emma Louise Sheppard (@ShepEmma) reported@zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?
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Andrew J. Moodie (@MoodieStrat) reportedis anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...
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Ms. AK (@akincali) reported@zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.
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bson 👨🏼💻 (@b_son4) reported from Manteno, Illinois@zoom_us fix your **** or @Xfinity fix your **** someone fix some ****
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INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported@zoom_us are your servers down. We can’t log in - MIAMI,FL
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ObserverHerb (@observerherb) reported@Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.
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John Nash - Game theory, my theory. (@AntichristJebus) reported@madebygoogle @Google @zoom_us Google permabanned me from YouTube because I was exposing a psychopath YT "We have determined that your account will remain terminated.. You won’t be able to access or create any other YouTube accounts. For more information about account terminations, please visit our Help Center
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Ray Carroll (@raycarroll55) reported@LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈
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Cherry M P, PhD :: Wear Your Mask, Please. 🙏🏿 (@cherrymp) reported… I noticed that the @zoom_us help article on this mentions that there is an allow recording option against the user's name in the participants list. Still I cannot find it! Am I missing something here? Appreciate your help. Best, CMP. #CMPLife
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Dear Gay Journal (@GayAnnals) reported@RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!
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LCTTA (@LCTTA) reported@zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.
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DeKlan the Police (@L1573N) reported@egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”