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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (52%)
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App Crashing (26%)
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Sign in (15%)
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Messaging (4%)
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Video (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tranbjerg |
Connection | |
 Greater Noida |
App Crashing | |
 Terre Haute |
Connection | |
| St. Petersburg |
Sign in | |
 Alcobendas |
Connection | |
| Meerut |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Bassett
(@PhysEdApps) reported
My Ss teacher can only see @zoom_us names when his cursor is on the screen. My names stay on the screen at all times. Does anyone know where the setting is to change/fix this? #physed #pegeeks
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valerie frizzle, liberal freak
(@GingerReject) reported
Hey @zoom_us I know people may have suggested it, but can you investigate an option that makes cameras only viewable by the host? Would help my students so much...
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Dr. Henry Jones Jr.
(@Patrick07849555) reported
@madebygoogle @Google @zoom_us Dear Google: You had record profits of 50 Billion dollars Can you please Promote my Youtube so I can have A real Stimulus The GOP does not want the poor to have money So Can you help me??!! PLEASE
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Kate🗽☮️🇺🇸⚖️🏳️🌈🧘🏻♀️♍️💙
(@ImSpeaking13) reported
Dear @zoom_us, I’m sick of seeing my ******* face. Can you fix this? Thx, KATE
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Alan Cavanna
(@AlanCavanna) reported
A huge public thank you to @DustinAlbino, who help me locate the “Raise Hand” button on @zoom_us. Apparently it was recently moved. I was going crazy
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✿THU WIN✿
(@thudawin) reported
@Bnard_M @zoom_us Ah, it's more of like, just confusion for all of us! The rest of the group sees that person A is muted, but on their screen they've turned their mic on, but you can still hear them. But for sure, this issue could flip and then that would be bad!
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Jody L. Durbin
(@jodyldurbin) reported
@zoom_us I used to be able to change my name mid-meeting. The option is no longer available. I can’t find anything in support. Help!
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Ebay1975
(@ebay1975) reported
@madebygoogle @zoom_us Google has a Gmail service. Why doesn't Google create real dating with girls? I live in the city of Mingachevir and I want to meet girls from my city and my country.
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Dr. Alyssa J. Griffin
(@AlyssaJGriffin) reported
@zoom_us Not having a way for folx to PERMANENTLY change their display name (i.e., so it appears upon meeting entry every time) to their preferred name if they are using an institutional SSO that uses their legal name is a big problem. Solution please?
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Nirmala
(@nirmalavirgo) reported
from
Hadapsar, State of Mahārāshtra
@zoom_us Hi customer care team , we are not able to purchase your Pro plan. It's not going beyond "Create an account" page. Plz help
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sami 🖇 reactivated lolzies
(@CHMPGNECL0UDS) reported
@zoom_us thank u and i tried that but it keeps giving me error 300 and there’s not much i can do with my account because it’s a school account help
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BethanyKeren-Happuch
(@_kerenhappuch) reported
imma need @zoom_us to come through clutch with an outage preferably on a Tuesday or Wed because these schools must be suffering amnesia and forgetting what a snow day is.
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Dr. Ángel F. Adames-Corraliza
(@afadames) reported
Am I the only one who is having problems with @zoom_us freezing constantly after I share screen during lecture? Last week we stopped the problem by turning off all the cameras. Didn't work this week.
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Suzie Stanier
(@suziestanier1) reported
@zoom_us My issue is that my camera is now producing what can only be described as a horrific image. I have tested it with other software and it is fine.
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Dave
(@c0desprite) reported
Is the latest @zoom_us update for windows just broken for me ? Some part of it crashen whenever I try to accept or initiate a call.
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Lewis Franck
(@LewisFranck) reported
@AlanCavanna @DustinAlbino @zoom_us Wolfgang is having the same problem.
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yisel meza
(@YMeza44) reported
@zoom_us Am I able to verify that my son is staying logged on for his entire class. I’m getting complaints from his teacher that he is missing from zoom class at times, but he swears that he is there. Help!!!! #analytics
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Miles Feinberg
(@MilesOfSynoptek) reported
I was asked to represent @MicrosoftTeams in a live presentation against a @zoom_us rep. (I personally think it should be a rap battle). Any @Microsoft or other #technology staff want to help me out?
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bells
(@hannahathaway) reported
@zoom_us Great. But what if your account remains blocked after being hacked. Bank account emptied and can’t access zoom. Lots of dancers who can’t be taught for two days now. Absolutely nothing being done to help.
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EVE~Evelyn Wackett
(@EeveE63) reported
@zoom_us is there an outage or something? I cannot log into Zoom on my phone or my computer and I have a meeting starting in 15 minutes
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sami 🖇 reactivated lolzies
(@CHMPGNECL0UDS) reported
@zoom_us stop saying “oops🙀we were unable to complete your request🥺please try again😽(300)” you are the root of all my problems and i’m already behind in my classes
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Jagadeesh Kuppadakat
(@nambiar_kj) reported
@brandonocire @zoom_us I am also facing same issue. No response yet
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Igor Ulitsky
(@IgorUlitsky) reported
At the end of @zoom_us calls, in the "How was your experience?" question, in addition to "Good" and "Bad", they should add a "Send help or call social services" option, for those that WFH with small kids
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Mihir Ketkar
(@mihir_ketkar) reported
@zoom_us we have a study circle account which I want to upgrade but the page is stuck at payment stage and not going to review order. Help would be much appreciated in this matter.
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Pierre Gentine
(@PierreGentine) reported
@afadames @zoom_us I have had the issue several times in two weeks. Seems to be with PowerPoint but not PDFs
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Roland 🐺
(@skofgar) reported
Is anyone else experiencing major issues with @zoom_us @MicrosoftTeams and @SlackHQ Many people I know and I are experiencing problems, but we’re all on different networks, locations, providers,...
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Mitchell Breuer
(@MitchellB66) reported
@AlanCavanna @DustinAlbino @zoom_us DUDE, when I went on Zoom I had the same problem lol
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Roland 🐺
(@skofgar) reported
Is anyone else experiencing major issues with @zoom_us @MicrosoftTeams and @SlackHQ Many people I know and I are experiencing problems, but we’re all on different networks, locations, providers,...
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Ron
(@WreckItRon28) reported
@coinbase requires a webcam to verify your identity, which mines broke because of using @zoom_us an issue they never addressed even tho many reported. Anyway managed to get a webcam, took a photo holding my passport... "we're unable to verify your identity" wha a ******* joke
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Ben Scott
(@benscottlondon) reported
@zoom_us hey guys - I’ve tried every troubleshooting trick in the book, tried every setting and tested it all - but alas myself (and everyone musical colleague of mine) STILL can’t send audio in stereo. Is there an update being released that’ll fix the issue here?