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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (32%)
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App Crashing (18%)
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Glitches (5%)
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Video (3%)
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Multimedia (2%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
App Crashing | |
 Faribault |
Sign in | |
 Bremen |
Sign in | |
| Lloydminster |
Glitches | |
 Guayaquil |
Connection | |
| Mountain View |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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a-lie-sa
(@alyssaL_) reported
@zoom_us is zoom down? I can’t join meetings and keep getting a “server busy” window
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Joe Herbert
(@MathTeacherJH) reported
@xyu119 @zoom_us I’ve had the same problem @Zoom_us!
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Deborah Kurata
(@DeborahKurata) reported
Hey @zoom_us , is there a way to mute the entire meeting for a few moments? I know I could turn off my system volume, but that doesn't help if I need to talk to a deliver person or check a voice mail message using the same computer. Any suggestions?
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Trilce Navarrete
(@TrilceNavarrete) reported
@zoom_us idea for next version: please add a clock function to help speakers time their interventions
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Ilir Sinistaj
(@IlirSinistaj) reported
@bluedogbri @GovWhitmer @zoom_us False.... not her job. Also unconstitutional. Not to mention her measures have done absolutely nothing to help with the virus. Its only put people in poor poations with their health, finances, and mental wellbeing. Congratulations, tyrants.
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Nia
(@Jirayuri) reported
@zoom_us I'm having problems with sharing my screen on my Android phone. It worked just fine on my previous phone (android 6), but I can't do it on my new phone (android 10) although I'm the host. I've searched for solutions online but find nothing. Please help.
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Karen Jackson
(@karensunnydays) reported
@ryanfoland @zoom_us I couldn’t get @zoom_us to load on Wed night because we had internet issue so I messaged the person before meeting was due to start so they’d know I would not be there 👍🏻
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Alexander Lex
(@alexander_lex) reported
@zoom_us That doesn't really help – it's still all little windows for participants, chat, video, and menu. What would be useful is to have a single window that contains all of these menus, just like when you're not screen-sharing.
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Jeff Lockhart
(@jw_lockhart) reported
Tried to fix my @zoom_us install. Broke it worse.
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Michael Ross
(@mross715) reported
@zoom_us Gladly. And while we're at it, I'm an interpreter and there are some enormous problems with your interpretation feature that need to be fixed ASAP. I'll be happy to share those comments too, but you need to be more transparent about when fixes are coming.
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Beautiful Woman IO
(@BeautifulWIO) reported
@zoom_us THE ABSOLUTE WORST CUSTOMER SERVICE---LACK THEREOF & PROBLEMS SETTING UP MAJOR WEBINAR. NO ONE TAKES OWNERSHIP AND LIES ABOUND! CONFERENCE TOMM. CHAOS IT HAS COST US TIME, ENERGY AND $$$$ AND STILL NOT FIXED. #ZOOMSU
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Atsuko TAMADA
(@atsukotamada) reported
As the new OS mac, Big Sur, was having compatibility problems with zoom, I finally erased all the disks and reinstalled Catelina. But as soon as zoom starts, the machine becomes awkward and slow. Please keep making effort to further improve the compatibility @zoom_us and @Apple.
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lolo
(@BoneLolo) reported
@zoom_us check dm the trust and safety team didnt help
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Kristian Hoareau Foged
(@Kristian_Foged) reported
@zoom_us support is so bad that following their instructions, has managed to make my situation worse by leaving me with a new basic account and completely locked out of my paid account. No access possible and no ability to reset login to my paid account, can't even cancel.
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Sharon Allison Ottey, MD
(@DoctorSharonAO) reported
@zoom_us @BatteryVentures @Glassdoor THE ABSOLUTE WORST CUSTOMER SERVICE---LACK THEREOF & PROBLEMS SETTING UP MAJOR WEBINAR. NO ONE TAKES OWNERSHIP AND LIES ABOUND! CONFERENCE TOMM. CHAOS IT HAS COST US TIME, ENERGY AND $$$$ AND STILL NOT FIXED. #ZOOMSU
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Nancy Fink
(@nyshepa) reported
.@zoom_us: Haven't been able to get into my personal meeting room since Thurs. afternoon. Disrupted 2 impt meetings. Get screen that says to wait for the host to start this meeting. I'm the host! Sign in doesn't help. Now what?
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lolo
(@BoneLolo) reported
@zoom_us I need some customer support error code 1132 doesnt let me join any meetings after reinstalling and uninstalling and doing everything
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David Clare
(@Dave_Clare) reported
@zoom_us you’re support is appalling. I have now spoken to two different people after being disconnected in your online help twice. Been on for half an hour and got nowhere 😡😡
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PainResearchEducation
(@SanDiegoSummit) reported
@OneBandwagonFan @zoom_us @IdealSeat My issue w/ticketing software is how the reg forms are printed off & sometimes missing registrants. I print them off to keep paper copies & either questions or policies or answers are missing on the printouts. Currently using Squarespace b/c I like their forms. Will reach out.
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Casanova
(@casanov0) reported
@zoom_us @Apple Yes please hurry up I can’t put it on therefore I can’t hide from my boss #homeoffice #bigsur #issue @apple
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Jennifer @ A Colorful Voice
(@acolorfulvoice) reported
@sccyclist @zoom_us Yes, I'm having the same issue. Trying to pre-schedule a Zoom for Thanksgiving day & it's telling me if I go above 40 minutes I need to upgrade.
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Sanjeev NC
(@yenceesanjeev) reported
If @zoom_us can do virtual backgrounds, they can probably do virtual costumes. Saves us the trouble of the finding decent clothes for meetings every time. Maybe have options to choose from business formals, business casuals, party and Halloween mode.
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The Big Blue Wave
(@TheBigBlueWave) reported
@Nick_otine127 @GovWhitmer @zoom_us I think your missing the point. Hospitals are filling up and at this rate some will suffer trying to breathe and die. If some lock downs help prevent some of this, I’m all for it. We know a vaccine is on the way. So we have hope.
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Sanjeev NC
(@yenceesanjeev) reported
If @zoom_us can do virtual backgrounds, they can probably do virtual costumes. Saves us the trouble of the finding decent t shirts for meetings every time.
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LUKAS NAUGLE 🐐
(@lukasnaugle) reported
Video Chat 2020: I never have issues with @zoom_us It’s a 50/50 crap shoot every time I use #GoogleMeet
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Xi Yu
(@xyu119) reported
Hey @zoom_us, 11/19, I stopped getting notifns of Ss in the waiting rm while I was in a brkout rm w/ other Ss until I went back into the lobby. Previously, they popped up as "unassigned," so I would know to go to lobby and let Ss into the mtg. Some waited 10 min for me! 😭 Help?
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Mahesh Rajanna
(@MaheshRajanna6) reported
from
Bengaluru, State of Karnataka
@zoom_us zoom team I’m not able to make payments for my account I have raised this concern multiple time yet no solution, Don’t want to interrupt the services, it matters, please help 🙌👍
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Federico Gonzalez
(@Fed1_Gonzalez) reported
from
Reynoldsburg, Ohio
i don't understand why we need to force @StateDept to do there jobs by sending the whole agency to court. Plain and simple issue k1 visas , or any other visas using zoom just like the rest of the world using zoom @zoom_us to reunite fiance of us citizens #LoveIsNotTourismusa
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Rhett Mitter
(@RhettMitter) reported
@AskRobMerrill @PortalFacebook @zoom_us The Zoom app on other Portal devices is mainly touch while the TV would require you to navigate via remote. That's the issue, I'd imagine. I'm sure FB wants it. I'm sure the hardware can handle it. It's more about when/if Zoom will prioritize the dev work needed.
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Dr Kathleen Bachynski
(@bachyns) reported
@caredwen @zoom_us Oh no, this is so incredibly upsetting! I'm so sorry this happened. I can't even imagine how awful this feels. I hope this security issue is addressed ASAP so other people don't have to experience this terrible violation. Thinking of you.