BT (British Telecom)

BT (British Telecom) Outage Report in Bristol, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Bristol come from postal codes BS1, BS3, BS2, BS6 and BS9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bristol, England 05/16/2024 04:05

May 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Bristol, England

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Bath, Axbridge, Yate and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Phone
United KingdomBath Phone
United KingdomBath Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • aaronoshea1550 𝔸𝕒𝕣𝕠𝕟 🦢 (@aaronoshea1550) reported from Chipping Sodbury, England

    @bt_uk once again your internet is shit. Goes down constantly. Phone the complaints line and always in a ridiculous queue. Will never ever go with BT again. Piss poor service and lies at the start of the contract. @Ofcom need to watch these pricks.

  • BobAnderson180 BOB ANDERSON 180 (@BobAnderson180) reported from Clevedon, England

    @bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!

  • MattCrossmanUK Matt Crossman (@MattCrossmanUK) reported from Avonmouth, England

    @bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!

  • Setantayseis Setantayseis (@Setantayseis) reported from Bristol, England

    @edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.

  • Gilly_76 Richard Giles (@Gilly_76) reported from Bitton, England

    @bt_uk Good morning, I still haven’t had an answer to the below. Ive wasted another 30mins on the phone trying to get through to no avail. Please cancel my BT sport.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.

  • BeaTz780 Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported from Avonmouth, England

    @bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk

  • ClaireFenella 🌷Claire Fenella E 🌷 (@ClaireFenella) reported from Long Ashton, England

    @bt_uk I can’t DM you because you don’t follow me and I don’t follow you. I have been forced to leave BT because of a lack of services in my new house. I was a very happy BT customer but things have gone badly wrong for you over the last 8 weeks. Never again!!!

  • shanebgreen Shane Green (@shanebgreen) reported from Filton, England

    @UpTheDarce @btsport Not paying anymore either **** it

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • jasongas jason lintern (@jasongas) reported from Bristol, England

    That #youtubestream #ChampionsLeagueFinal2019 was the worst stream I’ve ever watched #btsport

  • RossMcArdell Ross Mc@rdell (@RossMcArdell) reported from Kingswood, England

    Anyone offended by the word Shit is a waste of oxygen #BBL09 #btsport

  • liveRPancSurg Robert Sutcliffe (@liveRPancSurg) reported from Bristol, England

    @bt_uk BT broadband customer support is a complete disgrace. #incompetent

  • ClaireFenella 🌷Claire Fenella E 🌷 (@ClaireFenella) reported from Long Ashton, England

    @bt_uk I am not wasting any more time on hold trying to speak to someone about a billing error you have made. You will now need to contact me to sort it out and stop sending demanding letters Completely fed up with your awful customer service.

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.

  • mikecole111 Mike cole (@mikecole111) reported from Avonmouth, England

    @btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • robdymond Rob Dymond (@robdymond) reported

    Bad times in Internet land.. 1 <1 ms 1 ms <1 ms bthub.home [192.168.1.254] 2 54 ms 54 ms 54 ms 172.16.17.42 3 * * * Request timed out.... @bt_uk your status page isn't showing problems, but there's a routing issue in Derby

  • ItsPreeceyHere Leigh Preece (@ItsPreeceyHere) reported

    @bt_uk Money Expert knocked on my door earlier, pushy young lady, no introduction, claimed poor Internet speeds in my area (78Mb/20MbFTTC!) and asked about a letter you guys have sent me, despite being a Plusnet customer. Not impressed at all 😞

  • copey67 Roger (@copey67) reported

    @bt_uk why every time a customer rings there is no record of the conversation ? It’s like a merry go round. For such a massive company customer service is very poor👎

  • MuhammedBangi Muhammed Bangi (@MuhammedBangi) reported

    @bt_uk 1 customer service rep Laura was at least trying to be helpful. The rest across the board have been so poor. It's not even 1 off. Terrible honestly @GoonerTiq

  • markd7781 Mark Dixon (@markd7781) reported

    @bt_uk over 34 years as a BT customer. Never in my life have I been treated so poorly. Absolutely appalling service. Clearly customer service isn't important and loyalty means nothing. 🤬

  • GWitcons Gary (@GWitcons) reported

    @bt_uk Your sales staff talk me into moving my mobile sims (3 phones) to EE, there’s a pac code problem, Your staff admit somethings gone wrong, then transfer me to EE whom won’t speak to me unless I tell them the amount on my last EE bill, WTH. Fancy helping me out here???

  • rowleydan DanRowley mr Everton 2015 (@rowleydan) reported

    @FreyaWoods8 @btsport If they don’t get back to you your bank can cancel it .

  • Notretsam Shaun Masterton (@Notretsam) reported

    @bt_uk " or just over £1 per week for the average broadband customer" I have a £6.39 increase, which is more than just over £1 a week. You can expect a call from me tomorrow, I'm not happy, it's a £76 annual increase. do appreciate the reply though.

  • whyteuk andy whyte (@whyteuk) reported

    according to the @ombudservices it is acceptable for @bt_uk to: -advertise a service that doesn’t exist. -promise an install on service -roll installation date back with no communication for months -eventually respond to the complaint and put a 7mo delay on useless fools.

  • philturner101 lip (@philturner101) reported from Poole, England

    What’s the point @premierleague @SkySportsPL @btsport of subscribing to all of your coverage if you can’t broadcast a title/relegation match that is more important than the garbage you do cover? I pay for both but I’m questioning why next year