BT (British Telecom) Outage Map
The map below depicts the most recent cities in the United Kingdom where BT (British Telecom) users have reported problems and outages. If you are experiencing problems with BT (British Telecom), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BT (British Telecom) users affected:
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 1526 |
Manchester, England | 386 |
Birmingham, England | 353 |
Croydon, England | 288 |
Tower Hamlets, England | 261 |
Leeds, England | 231 |
Hackney, England | 202 |
Islington, England | 201 |
Southwark, England | 189 |
Bristol, England | 175 |
City of Westminster, England | 128 |
Glasgow, Scotland | 127 |
Ealing, England | 124 |
Liverpool, England | 117 |
Cardiff, Wales | 110 |
Newcastle upon Tyne, England | 97 |
Bermondsey, England | 90 |
Edinburgh, Scotland | 84 |
Enfield Town, England | 76 |
Lewisham, England | 74 |
Southampton, England | 73 |
Harringay, England | 65 |
Camden Town, England | 64 |
Leyton, England | 63 |
Paddington, England | 63 |
Sheffield, England | 62 |
Reading, England | 62 |
Leicester, England | 57 |
Nottingham, England | 55 |
Bushey, England | 55 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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KC
(@LilacDixie) reported
@bt_uk are you having issue with the bt email app for android? I'm unable to send emails, they are stuck in my outbox & its asking me to check network connection.
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ShyGuySoup
(@HordeLord13) reported
@bt_uk i absolutely love it when the network goes down regularly at night. Im an insomniac who basically functions as a night person. This is happening way too much now and were considering changing providers since we pay so much for a service we can barely use.
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Zaveyna
(@ZavFez) reported
@bt_uk broadband price is being raised from £42 to £48. Extortionate! It’s just me and my partner in a one bedroom flat, we don’t even use a landline. Stuck in a contract and no help from customer service. Will not be renewing in the future
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Steve Corney 💙
(@r_corney) reported
@bt_uk how can your help line be busy for the entire day???? No option online to talk to anyone who has a query around mobile phone?
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Duncan Oldham
(@DuncanOldham) reported
I missed that they were axing Soccer AM. Great news! It’s utter garbage these days. Bring back Fletch and Sav @btsport
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Laurence Braithwaite
(@LaurenceBraith1) reported
@computerized_co @bt_uk Absolutely. Multiple street works installing competing high fibre networks causes additional problems in maintaining paving and roads even after disruption. You'd never have multiple water suppliers putting in duplicate mains - it's just utterly crazy (and costly).
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Sarah-Kimberley
(@PlayforthSarah) reported
@markril36127911 @bt_uk I closed my account cause I was told I physically could not have BT at the new house so had no choice but to close it yet still charged me despite being told many times I wasn't with them it's disgusting how they treat customers. I hope you get it sorted
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John A 🚲
(@johna3c) reported
Oh hi @bt_uk my service has gone live today, but I still haven't got my hub... what to do?
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CNagendraEY
(@cnagCNN) reported
@bt_uk I have never experienced duplicate charges from any other company with whom I have a direct debit. Thank you for your automated message but that isn’t good enough. Why has this happened and WHEN will this be refunded?
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Tim Chambers
(@timchambers321) reported
from
Chadwell, England
@swallocks64 @bt_uk Glad it’s not just me. Their suggestion is an aerial issue but not sure on that.
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Le Coq (🔥Team Wildfire🔥)
(@LeCoq1979) reported
@FairlyCatTTV @TalkTalk @bt_uk My old housemate got talk-talk, took me 2 days to watch a movie on Netflix the speed was that bad
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Rachael Basak
(@raechaep) reported
@bt_uk I thought you’d say that. Afraid they’re not much help. It seems you don’t have much control over BT Openreach or even any reliable SLAs
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Emma Wilde
(@emswilde) reported
In the next episode of “if you want to be a b*stard to yourself…” Order @bt_uk full fibre and then watch how they cut your old broadband off and fail to ACTUALLY connect you to full fibre. 4 engineer appts and 10 days later and still nothing. GAH.
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Rachael Basak
(@raechaep) reported
@bt_uk There’s one visible with seemingly strong signal. It no longer transfers us to the BT to website to connect. So strange as it worked until last weekend. Is there a wider issue?
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David Coleman
(@davidcoleman100) reported
1/2 Today @ 10:41 my @bt_uk internet failed. It is due to a quite serious ‘multi-something outage’. I have a Hybrid Connect attached to the hub which is the @bt_uk backup providing very slow access internet access through a 4G EE network.