BT (British Telecom) Outage Report in London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in London come from postal codes EC4R, SW8, RM11, SE27, E1, E11, SW3 and W4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (10%)
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E-mail (8%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near London, England
The most recent BT (British Telecom) outage reports came from the following cities: Newham, Ilford, Camden Town, Lee, Islington, Watford, Barking, London, Hounslow, Walthamstow, Croydon, Leyton, Ealing, Southwark and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| Ilford |
Internet | |
| Camden Town |
Internet | |
| Lee |
Internet | |
| Islington |
Wi-fi | |
| Watford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations
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Annie Jenkins
(@theremaybebugs) reported
from
Richmond, England
@bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!
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Noeleen Cohen
(@noels_c) reported
from
Barnet, England
@bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation
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pmolloy
(@hairy_chef) reported
from
Bromley, England
@bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.
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Theo Georghiades
(@y2theo) reported
from
Barnet, England
@btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Jonny
(@Jonny93715061) reported
from
Croydon, England
@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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Adam Matthews
(@AdsMatthews) reported
from
Lambeth, England
@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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c2chiropractic
(@c2chiropractic) reported
from
Merton, England
@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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Michelle Cuthbert
(@physiorichmond) reported
from
Richmond, England
@bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Voice Of Reeveson
(@Voiceofreeveson) reported
@btsport sort your app out. Constant dog **** as usual
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Andrew Kilfoyle
(@Drewkilf) reported
@bt_uk just received an email you are taking channels away from me that I watch and pay for but now I need to pay more to watch them?! I think this is a breach of contract and I now want to cancel my tv!!!
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declan moloney 💙
(@decm1) reported
@bt_uk can you confirm why you think you charge my account £85 for an engineers visit, that you arranged, for your fault, that he didn’t fix??
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Lisa Raynes
(@Lisa_Raynes) reported
@btbusinesscare Yep done that too, several times!!! Appalling service after months of complaining
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Richard Parsons
(@Richard_Pars88) reported
@SkySportsNews ur pundits are so bad @btsport pundits so much better
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mikejoyce
(@hammersmikey) reported
@COYIrons_com Need to turn down @btsport .... they are so pro Fat Sam
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Ben Dawson
(@awesomedawson1_) reported
Absolutely **** knowing you’re broadband is nothing short of disastrous because that’s the service @virginmedia provide these days but all the other network providers including @bt_uk can’t even provide quarter of the speed that they can. The U.K. needs to up their broadband game
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Voice Of Reeveson
(@Voiceofreeveson) reported
@FinAV11 @btsport Just keeps dropping out. No other app or wifi issues anywhere else .. bring back sky
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Iain Holder
(@IainHolder) reported
Anyone else having BT broadband issues in Hove? #brighton #hove @bt_uk
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Will
(@WT79_) reported
@bt_uk why is my WiFi ******* awful