BT (British Telecom) Outage Report in Richmond, Greater London, England
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The latest reports from users having issues in Richmond come from postal codes TW9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hampstead, Walton-on-Thames, Harringay, Croydon, Islington, Ealing, London, Isleworth, Southwark, Tower Hamlets, Hayes, Finchley, Hackney, Osterley and Tottenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hampstead |
Wi-fi | |
| Walton-on-Thames |
Internet | |
| Harringay |
Wi-fi | |
| Croydon |
Total Blackout | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Rob Fisher 💙
(@rob_fisher_efc) reported
from
Tottenham, England
@btsport any chance you can get a decent app team?! You are by far the worst TV app out there!
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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SALTED CARAMEL 🍫🍯 🇯🇲♑️
(@R_Tillo_x) reported
from
Camberwell, England
@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies
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Daniel Hirschmann
(@danielhirschman) reported
from
Hackney, England
Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Camila Caiado
(@CamilaCSCaiado) reported
@bt_uk @MarcAllera @HwatsonBT "This is a goddamn shame I never wanted to my broadband to break or leave us tainted Know I should walk away But I just can't replace my order or even erase us"
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lpljimbo
(@lpljimbo) reported
@bt_uk ... you can't install until 3rd May and there's nothing you can do to change it. Please treat this as a complaint and listen to your Sales call when I placed the order to see what I was told, then let me know whether you can in fact bring the installation date...
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Camila Caiado
(@CamilaCSCaiado) reported
@bt_uk Catherine, Sarah (person in the line) is actually trying to resolve the problem. I'll let you know if it goes wrong.
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Heather Tweed
(@heathertweed) reported
@bt_uk Oh yes I’ll keep this going for over a month and know that you have no phone line, internet or other possible provider. Ah yes I’ll also throw in forgetting to book a big vital piece of equipment every time. And you can stay in all day! Yes I pride myself on my customer service!
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Tom Hills
(@tom_hills) reported
@bt_uk My broadband has been half the speed it normally is. I registered a fault and according to your fault tracker it has been resolved. I’ve troubleshooted again but got a text to tell me there are no issues. This seems to be an ongoing issue - please help #thinkingofleaving
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BumbleGoth 🐝🦇
(@bumblegoth) reported
Recently had @bt_uk @EE fibre broadband & phone line installed. The phone number we've been allocated used to belong to a phone repair shop. We're getting calls daily. Today's call: "hello, my husband threw his phone at our child and it's broken (the phone) can you fix it?" (1/2)
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JAMES
(@jamesJRTerrier) reported
@EE had one of your mini hubs sent to me through @bt_uk and it was brilliant. Unfortunately i woke up Sunday morning and no broadband. By the time i received it Monday my broadband was back. Bt want it back. If its goes down again the hub would already be with me without waiting
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Mark Owen
(@MarkOwe20822708) reported
@SeniorsDarts @Snookerlegends @btsport Don't care never subscription to BTSport (the biggest rip off)
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Camila Caiado
(@CamilaCSCaiado) reported
So looks like there is a problem with @bt_uk system and they never (re-)activated my broadband. Will they figure out how to do something as basic as activating a service? She is speaking to another team because Connections was no help to her. @MarcAllera @HwatsonBT
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BumbleGoth 🐝🦇
(@bumblegoth) reported
I cannot confirm if the child was broken, I wasn't given that information. I was only told about the phone. The person did suggest I get the phone number removed from the Google business listing. @bt_uk @EE any idea how I do this? (2/2)