BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR0 and SE25.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 10/31/2024 19:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Islington, Ealing, London, Woolwich, Lewisham, Newham, Isleworth, Southwark, Tower Hamlets, Hackney, Osterley, City of Westminster, Dorking and Carshalton.

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City Problem Type Report Time
United KingdomCroydon Total Blackout
United KingdomIslington Internet
United KingdomIslington Internet
United KingdomCroydon Internet
United KingdomEaling Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Pheonnexx Heather Poole (@Pheonnexx) reported

    @bt_uk I sent my router back to you in February, I received an email a couple of weeks later saying you hadn’t received it. I phoned up, provided a tracking number and supposedly that had been noted down and the charges taken of.

  • Pheonnexx Heather Poole (@Pheonnexx) reported

    you send threatening emails about debt collection, and you cancel people’s complaints about this for no reason. What are you going to do about this @bt_uk

  • JauniusKanapka Jaunius.k (@JauniusKanapka) reported

    @bt_uk Internet has been cut off by a BT engineer that was working on something near our house, the internet cut off and the engineer just left and we called asking how long it would take to fix and you said Tuesday, this is ridiculous what is this?!?!?

  • Mo_Pedder_50cc Mo Pedder (@Mo_Pedder_50cc) reported

    Why can't @bt_uk simply supply a returns address for uncollected stock, rather than only giving an email address that is never answered? And don't get me started on their customer service phone number. That's just impenetrable!

  • jenigma_ jenni (@jenigma_) reported

    @bt_uk Externally in what way? If majority wouldn’t need an engineer, surely it would make sense to get the customer set up and going as soon as possible?

  • HenryDesmond96 Henry Desmond (@HenryDesmond96) reported

    @bt_uk @btbusinesscare My account is residential as the business isn’t located at home but to not have any access to the internet is ridiculous! I get no phone signal at home and no data signal so with no broadband or landline I have no accesss to communications. I am at a friends house to deal with!

  • HighbridgeTrust Highbridge Conservation Group (@HighbridgeTrust) reported

    @bt_uk I run a Conservation Group and we use btinternet to email our trail cams to ourselves monitoring rescue orphaned wildlife, I have been locked out of all my bt emails for sending myself too many :/ please help

  • Spectre223 Spectre (@Spectre223) reported

    Love when I go to the effort of setting a reminder for the #MotoGP and then the @btsport app goes down 🙃 Useless @btsportmotogp

  • AnfilogoffSally Sally Anfilogoff (@AnfilogoffSally) reported

    @bt_uk @sarahjrandall Does this still work? I got a call when I was in bed last night about a delivery and I never want another one ever again. I do not recall opting in

  • cloudyoshimoto CloudYoshimoto (@cloudyoshimoto) reported

    @zImABeastFam @virginmedia @bt_uk Been to the forums, its pointless. BT fibre looks amazing btw, stats are crazy. Even ADSL might be better for latency and reliability compared to virgin. Support cant help when its their network routes/backbone.