BT (British Telecom)

BT (British Telecom) Outage Report in Ilford, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ilford come from postal codes IG1, IG6, IG4, IG3 and IG2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ilford, Greater London, England 10/31/2024 19:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ilford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hampstead, Harringay, Islington, London, Woolwich, Lewisham, Upminster, Ilford, Newham, Southwark, Tower Hamlets, Finchley, Hackney, Tottenham and Leyton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHampstead Wi-fi
United KingdomHarringay Wi-fi
United KingdomIslington Internet
United KingdomIslington Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cgiAlexis ⧖ #TransRightsAreHumanRights ⧖🌐💚 ⚫ (@cgiAlexis) reported

    @bt_uk You can't even serve me reliable 8mb internet, never mind the hundreds I'd want After 5 years of asking for fibre, nothing. Next to Salisbury!

  • TheWolfPack1876 Brown Eyes (@TheWolfPack1876) reported

    @bt_uk Hi. I have managed to sort out the problem myself by reconnecting everything. Sorry to take your time and thank you for the quick response. 👍🏻

  • VamboRools Lilywhite Lilith (@VamboRools) reported

    @cgiAlexis @bt_uk Be careful what you wish for. Three weeks of no phone and intermittent WiFi, BT had to give a temporary telephone number until they could sort it. Engineer was rude and unhelpful. The whole thing cost a fortune and it’s still not right.

  • PhilTigg Phil Tigg (@PhilTigg) reported

    @bt_uk I don't want you to help with offers. I wanted to tell you a phone appointment has been missed, which was to follow up on some pretty shoddy customer service in the first place.

  • Lchn93 L (@Lchn93) reported

    @btbusinesscare hi, I have already set go paper free in my account but I keep receiving bill by post and being charged £4. Please help

  • sarahjw21 sarah (@sarahjw21) reported

    @bt_uk Hi I tried that it said an ongoing problem. Is they just mine or the area? Many thanks

  • leshed Lesley Hedges (@leshed) reported

    @bt_uk As no-one else( including your CEO's office)can seem to help, I have no faith that you can either. I will just try and make people aware of the bad service given by @bt_uk

  • shahidkamal Shahid Kamal Ahmad (@shahidkamal) reported

    No BT Infinity service from around 11pm last night @bt_uk, not exactly great timing, particularly during tier 4 lockdown. Any update would be appreciated.(Normally your service is excellent)

  • Hanx896 Ross (@Hanx896) reported

    @bt_uk It said this will cause charges your network. I hope this is safe to text to

  • sarahjw21 sarah (@sarahjw21) reported

    @bt_uk are you have broadband trouble in wn5 area?