BT (British Telecom)

BT (British Telecom) Outage Report in Birmingham, England

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The latest reports from users having issues in Birmingham come from postal codes B2, B12, B5, B19, B18, B4, B1 and B23.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Birmingham, England 10/31/2024 20:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Birmingham, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Walsall, West Bromwich, Solihull, Wolverhampton, Bromsgrove, Stourbridge, Tipton, Wednesbury, Sutton Coldfield, Oldbury, Redditch, Dudley, Tamworth and Smethwick.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWalsall Phone
United KingdomWest Bromwich Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • CGainham Carol Gainham (@CGainham) reported from Dudley, England

    @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @KateCopestake @BTGroup @bt_uk @btbusinesscare Had a spate of these calls a couple of months back. Said my bband speed slow so played along for a while. (I'm xBT). Their objective to get access to your device via IP address. I blocked their number then the cheeky b**gers rang me again on 3 separate days using diff numbers.

  • tubaheromark Mark Steele (@tubaheromark) reported from Balsall Common, England

    @bt_uk so turns out your customer service is not especially good. Might be good to train your customer service personal a little, also show the tariffs for #maritime and speed up your systems @BBCWatchdog

  • loveburpees GAVin (@loveburpees) reported from Dordon, England

    Hoping @bt_uk dont let me down tomorrow 🤔

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport can you please sort your shit out 🤬

  • Palmer2Sally Sally (@Palmer2Sally) reported from Tamworth District, England

    @bt_uk @MoneyTelegraph so a week later and still no emails 3rd promise of a call back and still waiting to be on hold for over an hour to speak to an incompetent advisor shocking customer service enough is enough

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

  • Y_A_4_4 Yousaf (@Y_A_4_4) reported from Birmingham, England

    @tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

  • superwoman10 Helen Podmore (@superwoman10) reported from Tamworth District, England

    Disgraceful service from @bt_uk and @WeAreOpenreach, @OpenreachHelp leaving my vulnerable 87 and 80 year old parents without a phone and internet connection for 5 weeks now!!! Promise after promise of a connection and still nothing after numerous phone calls. #bt_uk #openreach

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @Roxiemusic2018 @KateCopestake @BTGroup @bt_uk @btbusinesscare I was referring to my landline. BT now offers a blocking service and unblocking if you change your mind.

  • nigeyp Nigel P Harris (@nigeyp) reported from Birmingham, England

    Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

  • RPATS2 Richard Paterson (@RPATS2) reported from Birmingham, England

    @bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.

  • RPATS2 Richard Paterson (@RPATS2) reported from Solihull, England

    I haven't complained about my @BTCare WiFi in a while... but jesus it's bad at the moment. Absolutely no ryhme nor reason for it. Driving me ever so slightly bonkers.

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

  • youngjane77 Jane Young (@youngjane77) reported from Bromsgrove, England

    @bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!

  • Palmer2Sally Sally (@Palmer2Sally) reported from Tamworth District, England

    @spandanglin @bt_uk @MoneyTelegraph Sounds just like what they’ve done to me shocking I’m going on holiday next week all my boarding passes and all details are in my emails they are shocking and so rude when you speak to them

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveBall1959 Steve Ball (@SteveBall1959) reported

    @bt_uk Is Call Protect a free service?

  • Reader_Mr Steven Reader 🌍 (@Reader_Mr) reported

    @bt_uk Cheers Jamie, I'll remember that excellent piece of customer service at renewal time for our phone, broadband, TV and mobile phone contract.

  • ruth_broadhurst Ruth Broadhurst 💙 (@ruth_broadhurst) reported

    @bt_uk can you confirm if internet outages in the SN6 area will be fixed today? We were told it would be sorted overnight but still nothing this morning and your website says ‘no known issues in the area’?!?!

  • Rose_E_Cook Rose Cook (@Rose_E_Cook) reported

    Hi @bt_uk, we've had no broadband for 2 days, 2 adults trying to WFH. No update except 'estimated fix date' in 5 days' time & problem is described incorrectly on faults site even though I have explained it several times (no connection, no dial tone). Pls sort this ASAP!

  • PerturbedMole The Perturbed Mole (@PerturbedMole) reported

    @bt_uk Not if they live in an isolated rural area with no signal and don’t drive. Then they are stranded.

  • no1sunkfarmer Jono Dixon @No1sunkfarmer©️ (@no1sunkfarmer) reported

    Morning all. Internet down running through @BTBusiness @btbusinesscare hence no replies or tweets. Hopefully they are working on the problem. Out and about so I'm running on mobile 5G.

  • Zoompad Zoompad AUTHOR OF TIP #FreeAssangeVegan Socialist (@Zoompad) reported

    @bt_uk I want to change from my current service provider (Virgin) to BT. Do you have an email address I can contact? Virgin have cut my landline, I'm still paying for a service I'm not getting, I have no landline now

  • TomCairns23 Tom Cairns (@TomCairns23) reported

    VAR is that bad it’s crashed @btsport #ALeague

  • snowflakecannon snowflakecannon (@snowflakecannon) reported

    @bt_uk I do not have a landline anymore just my mobile an Wi-fi I am a fibre 2 plan customer

  • MissESilcox MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague