Is HSBC down in London, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes EC4R, SW8, W4 and SW3.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (16%)
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Login (11%)
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Transactions (3%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near London, England
The most recent HSBC outage reports came from the following cities: Hackney, London, Bromley, Isleworth, Mitcham, Walthamstow, Watford, East Ham, Wembley, Hornsey, Woolwich, Streatham Hill, Wandsworth, Northolt and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Mobile App | |
| London |
Mobile App | |
| Bromley |
Website | |
| Isleworth |
Mobile App | |
| Mitcham |
Mobile App | |
| Walthamstow |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
-
STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
-
Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
-
Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
-
Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
-
Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Hey crypto
(@Heycrypto10) reported
@HSBC_UK Mobile app still not working. I need to do transfers, how is it still under maintenance? Did something go wrong? I can't log in...
-
Suzanne Cox
(@SC080808) reported
@HSBC_UK Has it gone down again?
-
😀
(@SenpaiNoticedU) reported
@HSBC_UK What about the app!? I need the app to generate a code so I can log in to online banking but the app hasn't been working for ages!
-
🇺🇦
(@sailingbikeruk) reported
@HSBC_UK if you are going to make it difficult for me to sort out an issue, I'll just put my money somewhere else. In App Chat - "please call customer services" Customer services - "if you dont have these details, go and find them and call us back"
-
Anshul Mishra
(@AnshulM85) reported
@HSBC_UK Pathetic service, really unhelpful. Time to leave.
-
Pine Street Productions
(@PineStTheatre) reported
@nickcurtis @HSBC_UK Switch to first direct, Great customer service. I don't work for them nor am I sponsored by them BTW.
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laura maidment
(@lannadle) reported
@HSBC_UK @A2BHealthy same here. The app has been unavailable for our business since this morning. The only way for us to work is using the online website.
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Jo Rodgers
(@Jo_Rodgers) reported
Extremely grateful this morning for the lost & stolen card teams at @Monzo, @HSBC_UK and @CapitalOne. Lost my phone & cards last night so unable to access apps but they all confirmed no transactions made & cards now blocked. PHEW! Huge relief. HUGE! And replacement cards on way.
-
A2BHealthy
(@A2BHealthy) reported
@HSBC_UK Mobile banking app still not working for the last 3 hrs
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Andrew Butler
(@butler_at) reported
@HSBC_UK Tried another browser and same issue