HSBC

Is HSBC down in Ilford, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ilford, Greater London, England 10/31/2024 19:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (70%)

    Mobile App (70%)

  2. Website (11%)

    Website (11%)

  3. Login (11%)

    Login (11%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Ilford, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Newham, Tower Hamlets and Waltham Cross.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomNewham Mobile App
United KingdomLondon Mobile App
United KingdomTower Hamlets Mobile App
United KingdomLondon Mobile App

Community Discussion

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HSBC Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • CatrionaRitchie Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England

    @WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • gi_jasondunn Jason Dunn (@gi_jasondunn) reported

    @HSBC_UK simply the worst customer experience I have ever experienced from credit card company. Spent 90 mins on telephone with 10 different people before finally resolving issue. Embarrassing

  • Rab_Naveed Rabia (@Rab_Naveed) reported

    @HSBC_UK I am having this problem for the last few months !

  • talktokay Kay (@talktokay) reported

    @HSBC_UK My app isn’t working?

  • rl4consulting Ralph Leishman (@rl4consulting) reported

    1h 42m to get a bland we know about it and are trying to fix it response to a DM. Very poor @HSBC_UK

  • diane_mas DMM T&D (@diane_mas) reported

    @HSBC_UK Still down online business banking (not via app). How much longer?

  • The_Loach Lord Loachford (@The_Loach) reported

    @HSBC_UK @HSBC_UK how about fixing the issue for mobiles generating a log on code and setting up new payees

  • B_Whizz100 B-wise 🌏🪐💫✨ 44 🇬🇧 63 (@B_Whizz100) reported

    @HSBC_UK Can't wait to move my mortgage away from you! Useless systems. How ridiculous that I'm unable to gain access online to my own mortgage details & between 3 people I have spoken to on the phone they're unable to tell me why or get access. @HSBC_UK

  • HackneyTools Cook Joinery (@HackneyTools) reported

    @HSBC_UK @littlesister__ Maybe update your service status page? After all, that's what a service status page is for?

  • nellybatty Nelly Pledge💜 (@nellybatty) reported

    @TonyGibson1976 @HSBC_UK Just been on hold with chat for 40 minutes, I have been a customer for 40 years. Not good!

  • MoodyGeographer The Angry Geographer (@MoodyGeographer) reported

    @HSBC_UK I have been in the line for 45 minutes trying to find out about an international payment that hasn’t arrived. The moment I get through and transferred, you hang up. What gives? Appalling customer service!