Is HSBC down in Birmingham, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Birmingham come from postal codes B2, B12, B5 and B18.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birmingham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (16%)
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Login (11%)
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Transactions (3%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Birmingham, England
The most recent HSBC outage reports came from the following cities: Tipton, Birmingham, Wolverhampton, Sutton Coldfield, Bromsgrove and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Tipton |
Mobile App | |
| Birmingham |
Website | |
| Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Wolverhampton |
Mobile App | |
| Birmingham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
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Shazla
(@taralfie) reported
from
Walsall Wood, England
Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace
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@MGAlzheimers
(@mgalzheimers) reported
from
Birmingham, England
@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Travis
(@timefried) reported
@HSBC_UK @SiWall68 This doesn’t work on iPhone 6s You need to offer a better solution than ‘turn it off and on again.’ There is clearly an issue which needs addressing. Also I’m still awaiting my call back promised days ago re this.
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IfYoureTiredOfLondon
(@IfTiredOfLondon) reported
@ChallaWenford @HSBC_UK Seems a known issue due to latest iPhone update (if you have an Apple phone). I took off battery saver mode and it worked. Good luck!
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Donna Wright
(@DonnaWr29013047) reported
@HSBC_UK please can you provide a complaints email address. Tried to resolve my issue twice by phone. I've also completed your on line contact form and not received a reply within 5 working days.
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Matt
(@mvolders) reported
@HSBC_UK My account has been frozen, and I've been asked to submit proof of address in Jumio. How long does it take for HSBC to verify the document and lift the block?
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Clara
(@biclarap) reported
@HSBC_UK its been 3 weeks of the app crashing and not being able to access my account as I don’t have a physical key - what it is the time scale to fix as it’s been a long time that hsbc has been aware of this issue….
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Steve
(@SteveandNat) reported
@HSBC_UK Fantastic.but instead if tweeting about 85 year old use it and inspire yourselves to improve your customer service and stop employing lying *****
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Robert Sheppard
(@rob_shepp) reported
@benlovejoy @HSBC_UK @HSBC I have the same issue - are you running iOS15? If so the app is not compatible yet and no one at hsbc can tell me when it will be. Great!
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Challa Wenford
(@ChallaWenford) reported
@HSBC_UK Your app keeps crashing - I can’t access my account via the app or generate a code to access my account on my computer. What’s up?
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Ruthi Brandt 💚🟣
(@RuthiBrandt) reported
@HSBC_UK what's up with online banking? I've been getting a 'bad request' page since yesterday, when trying to logon to the website
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Imaportraitartist
(@Portraitfawcett) reported
@HSBC_UK banking app has been down on my device for two weeks and I have unfortunately had the most unsatisfactory customer service possible.