O2

O2 Outage Report in Ealing, Greater London, England

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The latest reports from users having issues in Ealing come from postal codes W13 and W5.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ealing, Greater London, England 10/31/2024 21:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ealing, Greater London, England

The most recent O2 outage reports came from the following cities: London, Islington, Wembley, Surbiton, Paddington, Hounslow, Balham, City of Westminster, Wood Green, Croydon, Golders Green, Cricklewood, Kingston upon Thames, Fulham and Harringay.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomIslington Phone
United KingdomWembley Internet
United KingdomSurbiton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • chris_reed Chris Reed (@chris_reed) reported from Hillingdon, England

    @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

  • ksjsowhat fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • KnellTaylor Lucy K-T (@KnellTaylor) reported from Croydon, England

    Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷

  • THE_COLSON Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • brettriot Brett (@brettriot) reported from Camden Town, England

    @O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • PaulGrayburn PG (@PaulGrayburn) reported from City of London, England

    @O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.

  • ksjsowhat fiono (@ksjsowhat) reported from Paddington, England

    @O2 anything you can help with?

  • dkinnear David T Kinnear (@dkinnear) reported from Camberwell, England

    @O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍

  • savio_metal17 Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • Paul___SW18 Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • SwissFrankIsGon John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England

    @O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?

  • peterives50 Peter Ives (@peterives50) reported from Enfield Lock, England

    @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

  • ruthie82 Ruth Maurice (@ruthie82) reported from Merton, England

    @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

  • Pretty_Gorge A dollop of kindness (@Pretty_Gorge) reported from City of London, England

    @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

  • liezel_t ☆ Liezel ☆ (@liezel_t) reported from Merton, England

    Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rodneyhooker Rodney Hooker (@rodneyhooker) reported

    @O2 where’s my Christmas gift 15 years a customer and I have 3 contracts and use to have 5 never get anything like this what a way to support loyalty may need too look else where next year

  • depressedhead2 Sade (@depressedhead2) reported

    Why does @O2 have SUCH a lag between when you top up and when you can actually USE your credit? Never experienced that with other networks. Is @TalkTalk down again? Another nightmare & possibly worse than the last ISP.

  • clairelbills Claire Bills 🙋 (@clairelbills) reported

    Anyone successfully managed to cancel an @O2 extra- it is passed the 6 month period of Disney plus but no way to cancel. Had a text with a link that told me to go to my 02 but no option there! Tried to call and got cut off twice... any ideas?

  • Davidp1985 Under-hyped & Over-Rated #BLM #ACAB (@Davidp1985) reported

    @O2 I think you need to use a different delivery partner other than DPD. I was home for my allotted time slot but all I've had was a photo of the back of my flat with a "sorry we missed you" message. They didn't miss me they just never attempted to deliver in the first place!!!

  • datboiberbs Elijah Cookie Mohammed (@datboiberbs) reported

    @O2 So now - you've genuinely affected my ability to get a mortgage in an already ******* **** time. This is exactly the reason I stopped my contract - because you guys were too inept to sort a bill out. I want the details.

  • printsbysimon Prints by Simon (@printsbysimon) reported

    Not being funny but I’ve upgraded to an iPhone 12 pro max which enables 5G. But, tbh I lose signal from 3G on my way from Preston to Blackburn to my home!! Will 5G be of any benefit @O2 when I can’t even get 4G consistently!?!

  • WeirdBread Zach Stewart (@WeirdBread) reported

    @O2 4g slower than dial up and customer service harder to contact than the prime minister...

  • EthanMcFenton Ethan McFenton (@EthanMcFenton) reported

    @O2 Ah I didn't see it. My bad. No issues :)

  • monthehoops6767 Mon the hoops (@monthehoops6767) reported

    Really regret leaving @virginmedia and joining @O2. Terrible service and signal, never once had a problem with virgin media in 8 years

  • Sean30051223 Sean (@Sean30051223) reported

    @O2 sorry O2 but your signal around London is so bad, got a new phone and sim and it’s even worse than it was. Terrible