Plusnet

Plusnet Outage Report in Leicestershire, England

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The latest reports from users having issues in Leicestershire come from postal codes LE7.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leicestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Leicestershire, England 05/16/2024 16:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Leicester, Leicestershire and Burton on the Wolds.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicestershire Internet
United KingdomLeicester Internet
United KingdomLeicester Wi-fi
United KingdomLeicester Wi-fi
United KingdomBurton on the Wolds Total Blackout

Community Discussion

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Plusnet Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.

  • timchambers82 Tim Chambers (@timchambers82) reported from Oakham, England

    Trying to get hold of @Plusnet @plusnethelp for over a week to sort my parents’ broadband issues out.Really poor that calls are not being answered, online chat is offline & they are not responding to DMs. It took me a long time to convince my parents to switch, so not great

  • crawler1970 Mark Templeman (@crawler1970) reported from Leicestershire, England

    @PlusnetSupport @Plusnet @plusnethelp It's not for me. It is to cancel an engineers visit that is currently booked to install a line for our disabled daughter, as she is currently in isolation.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HellFpl FPL_Hell (@HellFpl) reported

    @Plusnet absolutely awful service. Told an engineer would arrive between 1-6. Even double checked earlier and they said engineer would defo arrive. Now past 6.30 and no engineer and no phone call from Plusnet.Trying to call them but on hold forever.

  • Customer_2022 Neil B (@Customer_2022) reported

    @Plusnet @BT_Openreach @Ofcom Our plusnet phone and broadband have suffered an outage issue for 16 days now. We have had three engineers out and we have spoken to a dozen people at plusnet, one of whom outright lied to me. We still have no clear, definitive answer as to a fix.

  • Customer_2022 Neil B (@Customer_2022) reported

    @Ofcom @plusnet Our phone and broadband have suffered an outage issue for 16 consecutive days now. We have had three engineers out and we have spoken to a dozen people at plusnet, one of whom outright lied to me. We still have no clear, definitive answer as to a fix. Help!

  • JennyE951 Jenny Chanter (@JennyE951) reported

    @SkyHelpTeam @Plusnet I see on local groups that Plusnet customers have been told that there was an incident around 9pm yesterday which fits, and that is should be fixed around 6pm, well done Plusnet!

  • Customer_2022 Neil B (@Customer_2022) reported

    @Plusnet We are now into our 16th day of our phone and broadband outage issue. Plusnet have lied to me, called me a liar and done nothing to fix the problem, blaming @BT_Openreach for the problems and lack of progress.

  • annachapx anna chapman (@annachapx) reported

    @jimmycobb_ @UniHomes @Plusnet Me and my house mates had the same problem, it ended up arriving 3 and a half weeks late, for it to not work. After several emails with UniHomes they offered us a £10 each compensation after we spent £100 on extra data. A joke.

  • Customer_2022 Neil B (@Customer_2022) reported

    @Plusnet @Openreach We are now into our 16th day of our phone and broadband outage issue. We have been promised an Open Reach engineer (the fourth) to investigate on Saturday but the other three did naff all!

  • AmyLizzi Amy (@AmyLizzi) reported

    @Plusnet 00:29am & my internet has gone down, router flashing red. Have turned it off/on, rebooted but after going blue for about 5 seconds it just goes red again?? … Any issues reported in the LE12 area??

  • DanToTheFuture_ DanToTheFuture (@DanToTheFuture_) reported

    Thank you @Plusnet for giving me a 7 day break to get my bill sorted and being understanding about a pending payment that went ary. Great customer service 👍

  • Customer_2022 Neil B (@Customer_2022) reported

    @Plusnet We are now into our 16th day of our phone and broadband outage issue and I will be contacting OFCOM later to raise a complaint. I am reduced to using from a local co-working space at £24.00 per day which I doubt plusnet will refund.