Plusnet Outage Report in Berwick-Upon-Tweed, Northumberland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Berwick-Upon-Tweed, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Berwick-Upon-Tweed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Berwick-Upon-Tweed, England
Latest outage, problems and issue reports in Berwick-Upon-Tweed and nearby locations:
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Joan L
(@joanl) reported
from
Berwick-Upon-Tweed, England
@kernowspringer @Plusnet I once had to walk 4 miles in a heatwave to find a working phonebox to tell BT they hadn't connected my landline as agreed. It was a rural area w/ no mobile signal either. Grrrr!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona
(@Fiona_peppapig) reported
@AGARR45 @Plusnet Another day of annual leave for me as can't get any work done!!! Customer service is terrible so far!
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Bilal Raja
(@RealBilalRaja) reported
It's now Day 6 of no service. When I called this morning @Plusnet (45 mins of hold music told) me they couldn't do anything because @WeAreOpenreach were on strike yesterday?!?!?! Great service all round 👏. They also then said no updates till the 13th. Even better.
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Noahsarkproperties
(@Noahsarkprops) reported
@Ofcom I need to complain about very poor service with @Plusnet please DM
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Dan Miller 💙
(@Dan_jmiller) reported
Hi @Plusnet just set up a business account today and I can’t log into with details I created. 30mins on hold to contact services and I gave up. Help?
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Charlbeck Jewellers
(@Charlbeck71) reported
@btbusinesscare Hi Aimie, Id rather you didn’t leave Me with plusnet, as their customer service is not very helpful. Can You find out why my line has gone down, again. And when it will be repaired? Thank You
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SGB1NONLY
(@sgb1_n) reported
Does anyone ever get through to @Plusnet award winning customer service?? Which isn’t 24/7 or even 7 days a week it seems
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Chloe Raccoon
(@ChloeRaccoon) reported
So, the @plusnet line at client charity is still bouncing up and down. Can ping it atm, but half the return packets are duplicates...
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Charlbeck Jewellers
(@Charlbeck71) reported
@btbusinesscare Hi Aimie, You would think that, but its not the case with Plusnet. Our telephone line is still down. We have had no updates from either plusnet or open reach. Plusnet are blaming open reach.
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Noahsarkproperties
(@Noahsarkprops) reported
@Plusnet Ditto useless need reporting to Ofcom as I’ve had issues for months and months and they still won’t send an engineer out ! Passed my account to a debt collector when I don’t owe a penny ! Messed up my account totally
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Charlbeck Jewellers
(@Charlbeck71) reported
@Plusnet @btbusinesscare Both tel line and broadband down for 4 days 3 weeks ago, no update. Offered £1.00 per day compensation from plusnet. Line gone down again today Shocking service!