Virgin Media Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO15, SO19, SO14, SO16 and SO17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Southampton, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Gosport, Eastleigh, Winchester and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Gosport |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
@ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Bit ironic that @virginmedia still have the audacity to advertise on @itv when their TV service is down across the nation
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@Sadler004 Yes mate. Virgin media having problems which is a shock.
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia what’s going on with TV service 🤬🤬🤬🤬
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@southcoastbloke @virginmedia I know this now. I’ve just gone through virgin media’s tweets and seems to be up and down the country.
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia my TV signal is not working properly, thanks to this I have missed watching the rugby #virginmedia
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia awful tv signal. Can't access Virgin Media website to check if it's a known problem.
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia @Darrenski My internet is also down & has been for quite a while. I phoned the number you refer to about 30 mins ago & it said there wasn’t a problem in my area. So what’s happening.
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Jacqui Mullarney
(@Jovijaqs) reported
from
Southampton, England
@virginmedia please sort the signal out as missing the rugby
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Clare Old
(@enkeli85) reported
from
Southampton, England
@sarahharding86 @virginmedia Not helpful when home ill, I was going to watch the network today as well 🤣
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia had enough of paying £44.50 for internet that is terrible and goes down far too often. Either lower the price or I'm leaving.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
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Al Galpin ➡️ #SuperPod2020
(@AlGalpin) reported
from
Southampton, England
Never a good sign when the @virginmedia service status page on their website is broken 😾
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia service down again. Been up and down in SO19 since January. Your website has 'oops broken link'on service status page.Cannot get any work done. Very tired of paying a lot of money for such poor service.
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Claire
(@Weaver_Diva) reported
from
Southampton, England
@AdamDrewy85 Mines down too. We’re with @virginmedia
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@virginmedia I’ve just called that freephone number, put in my nans phone number and it says that there’s no known issues. 😮
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Raggycat Rattyman - 🐭🐱
(@Ragdollcatman) reported
@virginmedia It never has let me log into any other email address
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Nic Dutton
(@NicDutton80) reported
@virginmedia no service in the SW11 area now for over 24 hours … was initially given a time of when it would be fixed but now the update just says “will be done as soon as possible”. So what does this mean? The account belongs to a vulnerable adult so he needs the service
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Point and Stare
(@PointandStare) reported
@SiteGround Happy to say - Now sorted. Had to add your URL to the 'allow' list, but it seems to have worked. You might want to have a chat with @virginmedia about this issue.
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Russ
(@rusblake) reported
65mbps when your paying for 500mbps+ @virginmedia to add insult, i just received a txt to say work in the area to improve the service has finish..... now Im waiting over 30mins to speak to someone. CS is a shambles. And the wait music is load and tinny. Poor choices all over
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Fern Barrell
(@Fernie136) reported
@virginmedia The customer service team told me it would be 7/10 for internal installation but did nothing to resolve when I said I wouldn’t be available
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Lis
(@Lis84406741) reported
@virginmedia Thank you. No update. Agent proceeded to advise (again) why my bill had jumped 100%. I explained that I simply required the resolution in writing as I understand VM’s point of view. The line just cut off. Spoken to 15+ ppl over 12 mths. Now need to escalate
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Brandon
(@Brandon71613793) reported
Please contact me @virginmedia wifi is not working all day.
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Ryann Lyness
(@iamRyannLyness) reported
@virginmedia Your customer service people just lie about everything. I recently cancelled my volt contract early they told me 380 was all the early leaving fees I would have to pay. I’ve just finished talking with o2 and they are also looking money.
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Andy Gibson
(@GibboLFC1892) reported
@virginmedia Are there any issues with WiFi in the WN2 area of Wigan. Our WiFi switched off at least 5 times on Friday and Saturday just gone. And just again now. Rebooted yesterday morning. Pathetic.
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Benis Spurdo
(@benis_spurdo) reported
@Sheri_Barrett @virginmedia Yep. Clapham, totally offline the whole day. They're denying that there's any problem and telling everyone to book an engineer