Virgin Media Outage Map

The map below depicts the most recent cities in the United Kingdom where Virgin Media users have reported problems and outages. If you are experiencing problems with Virgin Media, please submit a report below.

Virgin Media users affected:

Report a Problem

Check Current Status

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Tim Jarvis (@T_W_Jarvis) reported 55 seconds ago

  Make that 36 hours and counting...#virginmedia still down and no restoration in sight...

• soph (@s6phy) reported 6 minutes ago from Motherwell, Scotland

  virgin media being down on Christmas Day is v virgin media of them. Scumbags.

• tealover (@kimiwimi2009) reported 7 minutes ago

  @tzubey @Linz1979 @virginmedia I Will if it takes them to half ren tomorrow night to fix it like predicted

• FoysGone (@foyss07) reported 8 minutes ago

  @virginmedia any idea why ur wifi has been terrible recently lads

• Michelle Colbourne (@mcolbourne) reported 9 minutes ago

  @kennyjblythe @virginmedia Parts of Bellshill are completely down too🤬

• 🥱 (@LFC_Brett) reported 12 minutes ago

  @__Abyyy__ @virginmedia It’s not the signal, it’s the broadband router. But a wifi extender for for like £50

• 🍻 (@FrankTheBeef5) reported 17 minutes ago

  @virginmedia @HarrySymeou @NiiNiiFC Putting out training cones for Pep doesn’t actually count for ****

• Aby (@__Abyyy__) reported 19 minutes ago

  @Evertxn @virginmedia Was just thinking the other day it's been ages since the last **** up as well should've known it was just around the corner, absolute **** of a company

• kenny blythe (@kennyjblythe) reported 19 minutes ago

  @mcolbourne @virginmedia The full of viewpark is down. Was supposed to be fixed by 2220. Now website says hope to be fixed by 2220 tomorrow night. Ridiculous. I've been contacting them since last week about issues. It doesn't take this long to make off new fibre ends if there is a break. 2 hrs tops

• Ssb316 (@ssb316) reported 23 minutes ago from London, England

  @virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.

• Mark Howard (@Phaalman) reported 28 minutes ago

  VIRGIN MEDIA you are an absolute disgrace your customer service is ZERO for over two weeks now I've been trying to get some help all you have done is give me a text number which none of your staff ever reply too and a telephone number that is the same!

• Shlong 🇮🇪🇦🇹 (@xxxtenpentagons) reported 31 minutes ago

  @__Abyyy__ @virginmedia Bt hub is the worst

• Paul Bolger (@bolgerp) reported 32 minutes ago

  @virginmedia are there any service issues causing significant pixelation? Most HD channels have been unwatchable for the last hour.

• Matt Houghton (@matthew74447311) reported 33 minutes ago

  @tonight__we_fly @virginmedia They’re **** pal, worst braodband company going. Not only is the WiFi ****; but their support services are even worse!

• Ed61 (@Ed6114) reported 33 minutes ago

  @virginmedia well I never, I am getting 273Mbps on your M500 line. Wow, I sound excited, and yes I am because I have almost got half of what I pay for. Your still *****. #virginwedontgiveatossmedia

Check Current Status