Virgin Media Outage Report in Ilford, Greater London, England
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The latest reports from users having issues in Ilford come from postal codes IG1, IG2 and IG4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ilford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Walthamstow, Streatham, Paddington, Ilford, City of Westminster, Tottenham, Bermondsey, Islington, Camden Town, Fulham, Finchley, Southwark, Tower Hamlets and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Walthamstow |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Paulo
(@PauloDisco) reported
from
Stratford, England
@LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌
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H-Town
(@letsbhavinu) reported
from
Hackney, England
@virginmedia customer relations are TERRIBLE I mean what are you teaching these people. Leaving their service rite now
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia USELESS tech support!!! Avoid Virgin Media at all cost. Service drops off and disconnects. Automated test from Virgin day something wrong, call Indian and they say no nothing wrong we have no idea what we do
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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Graham Leggett
(@minfrin) reported
from
Poplar, England
@ShappiKhorsandi @virginmedia Because some salesman said “let our computers do customer service for you”, got paid their commission, and vanished into thin air.
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Gerry
(@GerryCity) reported
from
Romford, England
@virginmedia I have sent you an email after being cut off by your customer services while trying to cancel my broadband contract really poor service when it comes to cancelling
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Roger Savill
(@RogerSavill_) reported
from
Sutton at Hone, England
Virgin once again fail to listen. Phone line stopped working again problem is always Junction box outside but they make me stay home for them Again!! #virginmediocrity #virginmedia #appallingcustomerservice
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia your customer service team ARE dreadful 😡🤯
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Bill Burey
(@bburey) reported
from
Sutton at Hone, England
@virginmedia disgusting service you wait in all day for an installation to be told it’s been cancelled when you call and the Philippines call centre you speak too cannot help at all - day lost of work virgin don’t care. Then told now have to wait until the 17th April.
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moneill
(@moneill) reported
from
Camden Town, England
@virginmedia there is a huge and growing internet OUTAGE affecting London. Your site lists nothing and your tech support say it will last at least until April 15. This is unacceptable. #virginmedia #london #fail
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Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia Thanks - apparently there is a problem in the area.
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Gerry
(@GerryCity) reported
from
East Ham, England
@virginmedia It's sorted Virgin should have a button on their desktop to cancel contracts because the process was so stressful I will never recommended virgin media to anyone.
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@carolewilliams @virginmedia My experience was truly dreadful. Friends say the same. Just a very deaf, very arrogant company. Never again
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linda holmes
(@pussinpjs1) reported
from
City of London, England
@virginmedia Sorry I fell asleep so didn't reply. If I do forgotten password it comes up not working right now when I press proceed
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Reggie The Dachshund
(@K9Reggie) reported
from
Waltham Abbey, England
The Master has been trying to get @virginmedia since February, but @virginmedia can’t get there act together, never mind all that super bolt stuff. Guess we’ll have to crawl back to @bt_uk
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H-Town
(@letsbhavinu) reported
from
Camden Town, England
@virginmedia Thanks, I'll call the customer care team on a moment, everything seems fine so I'm going to cancel the engineer
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baffled bint ..
(@Marshall5Sharon) reported
from
Kensington, England
Oh great... virgin media is down... again
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H-Town
(@letsbhavinu) reported
from
Hackney, England
@virginmedia Yes it seems to be back. Still had such a bad experience with your customer relations. My contract is up and I scheduled to leave because of it
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Andrew Rhomberg
(@arhomberg) reported
from
Lambeth, England
Well @virginmedia is a real pain in the arse, third time I’ve cought them trespassing and doing damage; they claim to have a statutory right over any private land of a non-customer when they clearly don’t #Cowboys
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
@virginmedia your checker says there are no issues but your network is saturated. When will you fix your network. @ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shower Club FC
(@showerclubfc) reported
Our striker Jackichan is having real issues with his wifi! His wifi always goes down and all it takes is a reset for it to go back on, however this is the second time it’s gone down in 20 minutes. @virginmedia
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🏴🏴 gerard JOCK dowdall
(@gerard120474) reported
@virginmedia so how many people are working at your customer service ? 2? . ive lost all channels on 1 box for the last 2 days which im paying a lot of money for the service im not getting . ITS IMPOSSIBLE TO TALK TO ANYONE TO SORT THIS OUT . 🤬 but you just keep taking my £
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Gary
(@KingsEvangelism) reported
@virginmedia I have been waiting for 5 months for virgin mobile to replace a faulth phone- over 10 calls , letters and still no replacement phone- SHAME ON YOU ! , worse customer service on earth...
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Marie Clements
(@clemmym) reported
@virginmedia Our Virgin Media hub keeps rebooting, we lose phone connectivity and broadband when this happens. I need these to keep in touch with my vulnerable elderly parents. Baffled as to how I get in touch with you to log a support call so you can fix the issue. Thanks.
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Gareth Lynham
(@gjlynham) reported
@virginmedia No, the service was automated and never connected me to a person
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Max Borgeat
(@MaxiBorge) reported
@virginmedia I don't like doing this but I have tried ~20 times through normal channels. Your 'moving home' experience has been appalling. I still have no copy of my contract, no access to a host of features inside the portal and no response to my complaint. What is going on?
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loiz
(@alex_loizou_) reported
@virginmedia Service has been mostly bang average since the tweet. some nights there’s pretty much 0 WiFi all night and our whole household is having to use mobile data. Some of us are students and struggling to watch uni lectures
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
@virginmedia Thanks for your reply. Your @virginmedia text bot clearly stated your aim for a human to ring me back within 4 hours - it’s now over 120 hours. May I suggest you update your message, also can you confirm I’ll receive the promised phone call or should I cancel my subscription?
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Zoe Johnson☺️.
(@Zoeoxo) reported
@virginmedia Hi, yea I am a new customer and I have done that and it doesn’t recognise my account number or anything.
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Trying to get some help, on the phone over 30mins. My new bill was overcharged, pls fix it ASAP.