Virgin Media Outage Report in Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M1, M3, M2, M4, M32 and M40.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bury, Rochdale, Bolton, Oldham, Sale, Salford, Wilmslow and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Bury |
Internet | |
| Manchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Paul Phillips
(@PaulPhillips95) reported
from
Manchester, England
@virginmedia crowd noise problems on sky sports main event, I’ve seen plenty of other people complaining about the same issue. Any suggestions?
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia shocking service I have been on hold for around 30 mins and counting
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia upgraded us to their latest Hub, which they say is vastly technically improved . Not my experience at all in respect of failing to connect via WiFi to my devices. Support is difficult to obtain, very poor by them.
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🐝Louise🐝
(@louaze) reported
from
Sale, England
So strange that @virginmedia hasn't got crowd noise on the @SkySports Main Event channel (it usually does) but people watching the same channel through @skytv do have crowd noise?! Wtf?! Sort it out Dicky.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp I would like some help with my bill
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.
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Carol 🐝
(@cazatmacs) reported
from
Rochdale, England
@bigphil321 @virginmedia There was 4 virgin media vans around here earlier just off Ryecroft Avenue looks like they’re trying to sort problem out.
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LilnPen Borders
(@Croston2Croston) reported
from
Ashton-under-Lyne, England
@virginmedia within the last hour I've had three phone calls claiming to be from Virgin Media technical support saying there's a problem with our internet speed. Each time when I respond I will ring VM direct on 150 they hang up. I'm ex-directory have you been hacked?
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Pete Marshall
(@harlemplaster) reported
from
Sale, England
@virginmedia how the hell do I get in touch with you to solve a problem? The live chat doesn’t work (other than for sales) and you’ve shut your call centres ‘due to COVID’.
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Ian Warburton
(@warbles) reported
from
Leigh, England
@virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp At the moment with loss of employment I need some help with my bill
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!
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Ian Cardy
(@IanCardy2) reported
from
Ashton-under-Lyne, England
@virginmedia ? Not with you? Can’t you monitor the service you are or are not providing? BQM or post on a forum - I do have a life and just want the service I pay you for each month to work? Is that too much to ask?
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Paul Woodward
(@woodyoo5) reported
from
Walkden, England
@virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp @virginmedia I need to discuss about my broadband service being suspended
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Internet not working again!
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Andrea Colley
(@Andy666666) reported
from
Oldham, England
@virginmedia internet down again!! 🤨is there a problem in OL4-2SZ
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Nathan
(@PeedsBBK) reported
from
Stockport, England
@virginmedia over an hour on hold on the phone to only get cut off and online chat not working!
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia Please can you tell me what the absolute hell is going on in the SK8 area recently? We’re lucky to get a trouble-free day at the moment. Been on and off throughout today. One or two faults a week. We pay as near as damnit £100 a month for this.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Yaw🇬🇭🇬🇭
(@DJMykz_) reported
@Marcus0T Virgin media is the worst
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Neil Watson
(@WattyRacing) reported
@thersw I live down the road in Lowton, we have Virgin media and that can be about as reliable as the local buses here!
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Amy
(@amy_Lou89) reported
@virginmedia I have tried rebooting everything and still having trouble. It’s mainly effecting what’s app it just keeps saying connecting but doesn’t connect
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Andrew Mawson
(@BrisbaneLad) reported
@virginmedia Absolutely disgusted with your response to my 81 year old Mum, who has severe COPD. Her landline is not working, & she needs priority access to her care call, if she has a fall. Spent over 2 hours to an Indian call centre, who say there is nothing they can do.
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Elly, Ghost Channeler
(@EJ_Peko) reported
@virginmedia I understand you're just doing what you're told, but is there GENUINELY no way you can help aside from this?
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CAPTAIN_B53
(@avtsuk) reported
@virginmedia There's the problem!! You don't have a team. You have a bunch of work shy individuals hiding away in another country that no one is supervising .
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Elly, Ghost Channeler
(@EJ_Peko) reported
@virginmedia We just want a new modem or some way to fix this absolute debacle, we've had the modem for years, we've been with you guys for decades, since before you were Virgin Media, and the inability to get any kind of human assistance makes me assume VM has no interest in actually helping
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Mellyman
(@mellyman10) reported
@virginmedia Hi guys could someone help me with a Virgin mobile issue and send me a new security code for device contract.
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Chris Cowle
(@chriscowle11) reported
@virginmedia Says no issues... get someone to sort it or void the contract. Its never really been any good
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Champagne Ka$h
(@ChampagneKash) reported
@virginmedia I will be moving house soon and will be signing to Virgin broadband as a new customer when I do. Please can you tell me how long it takes to receive the hardware and how long does activation take?