Virgin Media Outage Report in Hackney, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hackney come from postal codes E2, E8, E5, N16, N4 and E9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hackney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (14%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Hackney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Paddington, Tower Hamlets, London, Croydon, Ilford, St Albans, Hackney, City of Westminster, Dagenham, Wembley, Bermondsey, Thornton Heath, Ealing, Islington and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Total Blackout | |
| Tower Hamlets |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
-
Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!
-
The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️🌈
(@SourdoughCycle) reported
from
Wandsworth, England
@virginmedia @VirginMediaCorp One of your vans just drove down Kyrle Rd London SW11 at 40mph in a 20. Absolute ****! Do you have tracking telematics and do you pay attention?
-
FlippedAcademic
(@Rob_Garvey) reported
from
Bromley, England
A question for @virginmedia Is it more important for an engineer to a) resolve a customer's service problem b) get to next appointment because the engineer is measured on appointments attended rather fixed? You have one unhappy customer #poorcustomerservice
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia YOU USELESS #***** two years of problems, of no shows after no show, today was to be the day it was all sorted yet you manage to ***** up a simple install job. You confirmed to me what was to be installed yet the engineer wasn’t told! #fuckwits
-
pat Hamilton
(@going59) reported
from
Walthamstow, England
@virgin media every week I am having problems connecting to my tv because of the internet, can you supply me with a new router because the one I have now is so old?
-
Gav Mac
(@Gavarnos) reported
from
Croydon, England
@PaulbernalUK @virginmedia I had multiple dramas with mine last year/18 months while they were doing the network upgrades, having to resort to 4G. Annoying. Once all the pain is done & you get gigabit broadband using your own router/mesh system & the superhub as just a modem it’s staggeringly good.
-
Jemma Crow
(@jemmacrow) reported
from
Poplar, England
How is @virginmedia internet so bad?! It NEVER works…
-
The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️🌈
(@SourdoughCycle) reported
from
Wandsworth, England
@virginmedia No sorry - telematics should help you out
-
FlippedAcademic
(@Rob_Garvey) reported
from
Bromley, England
@virginmedia I moaned on Wednesday about #poorcustomerservice from @virginmedia, so it's only fair to praise when they #Getitright. Friendly Chavez was awesome, fixing the problem through competency and with a smile; the result a #happycustomer cc @marketingjulia
-
FlippedAcademic
(@Rob_Garvey) reported
from
Bromley, England
@virginmedia So you can't help me either! What's the point! Another @virginmedia #fail
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
-
Fredrik Cornell
(@fiddecornell) reported
from
Hackney, England
@virginmedia i have an open and unresolved complaint C-2206212351 which I fear your bots will ”resolve” and close without my consent.
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia @VirginVoyages Beware they Virgin operate and tell you one thing when you call customer services you may end up on on a 2 week cruise on the Woolwich ferry
-
deborah norton
(@deborahnorton1) reported
from
Richmond, England
@virginmedia down again your service is hopeless
-
Santero, human ambassador to ducks
(@djsantero) reported
from
Camberwell, England
@arunsbasra @virginmedia Fuuuuuuck, that's terrible. I just signed up for Virgin yesterday too... 😬
-
Fredrik Cornell
(@fiddecornell) reported
from
Hackney, England
@virginmedia i have now answered 101 questions in the Virgin Support Chat. Every ten question or so is along the line of ”pick one option to continue: 1. I really love Virgin Customer Services OR 2. I have a really small ****”. Worst experience for a long time. BOT heavy, no fix.
-
Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia We agreed after 2 years of slow service you’d upgrade my 2 TiVo boxes to V6 and bring 3 pods to cover dead zones agreed in Nov last year and after 3 missed appointments and you calling me 3 days to confirm the work to do & you still **** it up. #fuckwits
-
Maria Marchant, MBACP
(@lovetosleepy) reported
from
Bromley, England
@virginmedia Internet is down in BR76HH. Engineer allegedly coming Fri as it’s only one house at fault. Now a neighbour is saying that there’s outage in the whole area & 30 June is meant to be the day we get our internet back. Any advice on which VM advice to believe, please?
-
Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kris Gilmartin
(@Kris_Gilmartin) reported
@virginmedia I'd like to cancel my broadband.
-
Stephen
(@Stephen93450050) reported
@virginmedia hi I wanted to know if it’s normal for your customer service team to ask for bank details including the back security number of my card? I called today to say my payment didn’t go through, the man told me to provide my card details including my security pin?
-
Ric Roberts
(@RicRoberts) reported
@virginmedia Hi. I have tried two days in a row to talk to someone (via the text chat bot) but no-one has got back to me about the slow speeds (particularly upload). Not receiving the service I pay for at the moment!
-
Rufus
(@Rufus74844778) reported
@virginmedia I want to know why as a loyal customer for 10 years you are raising my bill to £49.00 a month for your 200 package broadband. But if i was a brand new customer with no loyalty to you i could have your 200 package for £30.00 loyalty doesnt count at VM then ?
-
James Hirst
(@jimaah) reported
@virginmedia Just gone down again
-
E17 BUC
(@E17Buc) reported
Doesn’t seem like @virginmedia even care I have bad connection, they don’t even reply anybody have a good WiFi provider for RG10 with good speeds?
-
Jo/Sup Fam
(@SupFamPuddi) reported
Since I'm bored of scripted/super delayed and unhelpful replies: Spending the next day or so helping #virginmedia customers diagnose any speed/connectivity related issues(Within my power) since I can't see everything staff can Feel free to reply/DM, I'll be back in touch ASAP.
-
Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I spent over an hour on hold today trying to speak with someone about cancelling. I ended up having to put the phone down. How an earth can I cancel my contract if the only way to do it is by calling and you don’t answer the phone?!
-
Jordan
(@JordanTaylor86) reported
@virginmedia I have been on the phone for an hour and an half with 0 answer? This service is getting worse and worse? Can you explain why?
-
Lee.
(@slowfatigue) reported
@virginmedia After a hour & 12 minutes I eventually got through to someone from the UK. They are sending someone out to see if my phone line has been double socketed? Also they raised a complaint about the £14 worth of calls that's currently on my bill. They said that was all they could do