Virgin Media Outage Report in Ealing, Greater London, England
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The latest reports from users having issues in Ealing come from postal codes W13 and W5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ealing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ealing, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, Croydon, London, Acton, Bushey, Streatham, Paddington, City of Westminster, Tottenham, Bermondsey, Camden Town, Fulham, Finchley, Southwark and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Total Blackout | |
| Croydon |
Total Blackout | |
| London |
Wi-fi | |
| Acton |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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mike
(@mikeperrin58) reported
from
Egham, England
Anybody else having problems contacting Virgin Media now they have put their prices up
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mike
(@mikeperrin58) reported
from
Egham, England
@virginmedia Yes I have tried this but it keeps saying incorrect details and we are not the only people with this problem
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginmedia your engineers just left, created a problem, they weren’t even working on my property and just left. I can’t phone you because that’s not connecting? There’s no cable and no internet and I’m in the middle of my Classes and no internet!! I am not happy
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Alison Carter
(@AllyThornton) reported
from
Kingston upon Thames, England
@virginmedia any idea on what is happening in the Kingston Upon Thames area or how long it’ll take to resolve? Impossible to WFH right now. Previous issues with your service makes me worried!
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @Virgin @virginmedia The engineers were prepping to put in broadband upstairs I now have wires left hanging out the front box, no broadband I cannot get through on the phone and in my media offering an appointment on the 13th! I was in the middle of work! They need to return my service, immediately
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Daniel W
(@damawa42) reported
from
Camden Town, England
Bizarre help bot from @virginmedia - do you really think it's acceptable to ask for my bank account sort code when verifying my details?! How about you... just don't ask that.
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Salma Kasmani
(@Skizzle80) reported
from
Enfield Lock, England
@virginmedia usually your customer service is quality, why has it taken an hour. YES AN HOUR for anyone to even register my call about having no #broadband wifi at home when there’s a #lockdown2021 Kindly respond.
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @virginmedia So who’s going to fix this? they came to set up stuff for installation to the upstairs flat. I am so 🤬right now you have no idea. I have grading to do and I need my damn internet. I’m really not impressed
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @Virgin @virginmedia How can you come to do an install on another property and affect a different property and then leave without saying a word or checking they have service knowing full well you knocked out their service.
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Lourdes Marenco
(@lourdesmarenco) reported
from
Camberwell, England
@benchappers83 @virginmedia Unacceptable! Fight them, this can’t be right. They can’t do whatever they please. Change provider if your rights as customer are not respected.
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Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
First morning back at work, and true to form #virginmedia have underlined their uselessness with no broadband in NW5. They want to increase prices, yet do not provide a decent service - how am I meant to #workfromhome ?
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginmedia Thankyou for this, but you are now saying Wednesday is the earliest you can comeback and fix the problem your engineers created then and left!?This is now affecting my ability to do my job which is primarily online. I am not happy
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginmedia @virginhelp Your engineers came to install on another property and managed to disconnect me I’m in NW area they knew they did this I told them at the time they said they would fix it and they just left without restoring or knocking to say when they would be back.
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Stephen Ball
(@stephendball) reported
from
Camberwell, England
@virginmedia @nikkijcar Answer me for god sake! Do you think maybe when your existing customers are using your “moving home” service they might be busy oh I don’t know... moving home? So don’t have time to wait around for your engineer 90 minutes after their appointment?
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @Virgin @virginmedia I’ve been online using my EE data as your phone lines are so busy you are not answering. Online went through the checks to be told there is a problem with your broadband [I know this your engineers caused the problems and then left!] your online offered me Wednesday to fix this!
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Chivers67
(@Chivers67) reported
from
Addlestone, England
@virginmedia All I’d like is to change my package, I press all the right buttons but you don’t have the right person on the other end of the Line. Poor show!
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@stephfriend_ @virginmedia It’s infuriating. They deliberately make you phone as the only way to cancel, then just leave you on hold
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Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
@virginmedia That just repeats previous fault message. And ironically asks me to go to the website to check status. All I want at this point from @virginmedia is an estimate of when this will be fixed (I know u can’t fix it)
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I spent over an hour on hold today trying to speak with someone about cancelling. I ended up having to put the phone down. How an earth can I cancel my contract if the only way to do it is by calling and you don’t answer the phone?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Webber
(@1Jwebber1992) reported
@virginmedia it’s great to know I’m paying all this money for internet that never works. #sortitout #otherwiseimchangingproviders
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Scott Bennett
(@scottbcomedyuk) reported
@virginmedia I shouldn't be paying for this. You should not be charging me until this issue is resolved it's unacceptable. I'm self employed and no-one can contact me because of your mistake.
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sarah lee
(@sozklee) reported
@virginmedia fed up of awful service low download speeds and generally rubbish internet going to have too look else where now because im fed up!
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janet marland
(@janetmarland) reported
@virginmedia Is there a problem in the SK1 area? I have no internet. From reading your Twitter feed it looks like there are widespread issues. When will SK1 be on-line again?
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jim2guns
(@jkeegs1963) reported
@GBNEWS had so many bad customer service bit the worst had to be virginmedia by a mile 40 mins to be ignore or hung up now with talk talk
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dave
(@david_swinfen) reported
@virginmedia How many times do I need to report it for the issue to be fixed?
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Scott Bennett
(@scottbcomedyuk) reported
@virginmedia Still no SIM arrived, this is day three since you cancelled my SIM before the new one arrived. You've left me without a phone, any idea when this SIM will arrive. This is terrible service and I really should be compensated.
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Charlie Crane
(@secprentice) reported
@virginmedia Fault in SS17? Service Status page is down
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Sean james lock
(@Seanlock27) reported
@virginmedia I've not been able to login to my account to pay my bill since late last night. How can it still be down? And when will it be up and running?
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sue bagnall
(@suebaggy) reported
What a suprise I am working from home and yet again my @virginmedia is not working. Sick to death of virgin not working all the time. What is going on. Rebooted so many times and now can’t even get through to anyone