Virgin Media

Virgin Media Outage Report in Enfield Lock, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Lock, Greater London, England 10/31/2024 19:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Acton, Walthamstow, Paddington, Ilford, City of Westminster, Tottenham, Bermondsey, Islington, Camden Town, Finchley, Tower Hamlets, Hackney, Ealing and Enfield Town.

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City Problem Type Report Time
United KingdomIslington Total Blackout
United KingdomLondon Wi-fi
United KingdomActon Wi-fi
United KingdomWalthamstow Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse

  • Helenf78 Helen Fuller (@Helenf78) reported from Welwyn Garden City, England

    @virginmedia I was told that the third option 'didn't exist' and I'd have to buy myself out of my contract or cancel it and go elsewhere... After being offered pittance for a phone you charged me £900 for (the price hardly went up if the phone was immaculate by the way...) I was basically

  • APM_Stephen APM External Affairs (@APM_Stephen) reported from Camden Town, England

    It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    @virginmedia I didn’t ‘tweet you’ and I know you won’t help, so jog on pal

  • Helenf78 Helen Fuller (@Helenf78) reported from Welwyn Garden City, England

    @virginmedia Now while I understand that you guys did not bust my phone, I'm livid that 'Oliver' just naffed off and kept me sitting like an idiot for 45 minutes just to be told that he hasn't told me the truth anyway!! I just want a new phone!! 😭😭

  • buttertam80 TamTamm♥ (@buttertam80) reported from Ealing, England

    @virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening

  • ameliavickerypr amelia (@ameliavickerypr) reported from Hackney, England

    @virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it

  • OliverMcGrath Ollie McGrath (@OliverMcGrath) reported from Barnet, England

    @virginmedia Our set up day was this week then you told us our street doesn’t have virgin so it would be delayed slightly. You delayed it almost 2 months. Then when I tried to cancel you said it could be installed next week but that was lie. Then you kept calling to sell another deal

  • nonangrybiker I am Burt Reynolds (@nonangrybiker) reported from Walthamstow, England

    @virginmedia My home phone ran out of battery. I had to call back on mobile. Sorted now, just not very good service is all.

  • MarcJTaylor Marc (@MarcJTaylor) reported from Tottenham, England

    @virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @virginmedia Trouble shooting FFS what do you think the usual one! had it up to here with virgin media, never had any issues with sky or bt that even came close to the problems I’ve had wih virgin, the tv box is shit, had nothing but problems with it, the wifi is crap, the router provided..

  • marvelreid83 Darren Reid (@marvelreid83) reported from Romford, England

    I start off in a good mood until I speak to @virginmedia customer services! Never understand me so never get my issues resolved! Seriously!!!! 🤬🤬

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.

  • masters_nik निकुंज राई (@masters_nik) reported from Camden Town, England

    @virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.

  • ThistletonM Matthew Thistleton (@ThistletonM) reported from Ilford, England

    @virginmedia Is shows no problem however I have had to switch the box on and off repeatedly today to make it work. If the problem can’t be resolved soon I will simply move to a different company because I am fed up with spending money on a less than adequate service.

  • NickAnstead Nick Anstead (@NickAnstead) reported from London, England

    Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.

  • nickpeddle234 nasty nick (@nickpeddle234) reported from Harlow, England

    @virginmedia any problems in the cm194 area

  • HelpLeila Help Leila (@HelpLeila) reported from Kensington, England

    @richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir

  • TracyTyson TT (@TracyTyson) reported from Stanstead Abbotts, England

    @virginmedia shocking customer service today Virgin! I said I would tweet if no one returned my Call after your advisor hung up on me mid convo 😡

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @virginmedia Router provided is crap, had a BT one before and could get signal everywhere in the house with it, downstairs is all I can manage with the virgin one, the customer service is ****, spend way too much time trying to explain yourself to people in India and Philippines

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gloobub michael claus™ (@gloobub) reported

    WHY DOES VIRGIN MEDIA CHILDSAFE BLOCK CARRD HELP

  • cjamshed Intrepid (@cjamshed) reported

    @ShamaJunejo Had dead slow Sky broadcast. Stitched to Virgin media 200mbps /20mbps upload. Really fast now.

  • joannacolin Joanna Colin (@joannacolin) reported

    @virginmedia hi I’m waiting/losing will to live in the WhatsApp’s queue. It’s been over 2.5hrs since I started chat & I’ve been transferred to customer retention and been waiting for 2 hours. Please HELP ME #accessibility #chronicillness

  • ljaxtell Lucy joy (@ljaxtell) reported

    @virginmedia That confirms there's a fault and should be back by 9.15. The gentleman who took my call could probably do with using the app too as he didn't have a clue what he was on about. Shocking service!

  • DCR_510 DΛN (@DCR_510) reported

    @virginmedia Wow, I think that just ptetty much sums up your service.

  • joannacolin Joanna Colin (@joannacolin) reported

    @virginmedia This dates back to August & this is the 4th complaint that has not been looked into ie closed without investigation. I’m very sick & don’t have capacity to go through everything again.

  • _colin1985 Colin (@_colin1985) reported

    @virginmedia Your customer service department is the worst I’ve ever dealt with. Funnily enough the easiest interaction was when I cancelled the whole package. Avoid!

  • Natalie91817695 Natalie Wright (@Natalie91817695) reported

    @virginmedia 🤞 Baby doesn't try and make an appearance any time soon..I've got no landline, and very spotty intermittent mobile signal and now on 2g so might not be able to make a call online to my husband while he's at work or to the hospital...

  • Natalie91817695 Natalie Wright (@Natalie91817695) reported

    @virginmedia I know there are issues in Thanet and Dover today. It took 30mins to post this tweet and that long again to check the service checker page...thats the trouble with having your sim card as well as broadband, TV and landline I suppose...just want to know if it will be sorted today?

  • GrumpyNeil_ ACE Grumpy Neil (@GrumpyNeil_) reported

    @virginmedia It was on both initially for the last 2 days, and we had to do a router reset to resolve it. Now its happened and its wiped out our 5g wifi, as we have that and 2.4. So we're getting very slow wifi