Virgin Media

Virgin Media Outage Report in Harlow, Essex, England

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The latest reports from users having issues in Harlow come from postal codes CM18 and CM20.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harlow, Essex, England 05/16/2024 04:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Harlow, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, New Southgate, Enfield Town, Harlow, Tottenham, Southgate, Chingford, Hertford, Edmonton, Ware, Waltham Cross, Bishops Stortford, Chipping Ongar, Brentwood and Palmers Green.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomNew Southgate Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • ThreePeaceSweet Three Peace (@ThreePeaceSweet) reported from Tottenham, England

    @milesSI @virginmedia Yeah sorry I know. It was just relating to their general approach to customer service

  • MoodyGamerUK 𝐌𝐨𝐨𝐝𝐲𝐆𝐚𝐦𝐞𝐫 (@MoodyGamerUK) reported from Broxbourne District, England

    @DeeRockUK @virginmedia Yeah I had this issue with them had to change my package to vivid gamer do they didn't throttle my upload speed. They have changed the package named since not sure what it's called now.

  • StMirrenDaft Ian Williamson (@StMirrenDaft) reported from Tottenham, England

    Still down @virginmedia. Utterly diabolical service!

  • davidcro0 David (@davidcro0) reported from Harlow, England

    Night ruined by @virginmedia been down for hours .getting bored of slow internet speeds. Only get half what I pay for. Crap pic on tv. *******

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • thecatsrgrowlin sam shea (@thecatsrgrowlin) reported from Tottenham, England

    @DJStuartJ @AbleMichel @virginmedia @grimegran Me too -you need to have more speed -wired broadband in sons bedroom is fine, every place else is ****, emailed asking for hub3 so can get boosters, just get sent round in circles #pissedoff and fed up

  • alec_zetter Alec Zetter (@alec_zetter) reported from Enfield Lock, England

    I will never ever subscribe to @virginmedia services due to how difficult they make it to change services/cancel contracts. It's a joke and should be looked at by @Ofcom.

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia help, your internet has cut out again #unreliable #badservice

  • __dimeji ice (@__dimeji) reported from Enfield Lock, England

    @virginmedia fix your **** connection **** sake

  • dadzoola dadzoola (@dadzoola) reported from Tottenham, England

    @virginmedia @AnitaaAnderson Have to say, our experience of Virgin Media was of extraordinarily poor customer service. I generally have sympathy for staff working in contact centres, but with Virgin, it seemed as though a culture of contempt and arrogance was hopelessly embedded in it's corporate DNA.

  • beerinthesuburb Jon 🍺👍 (@beerinthesuburb) reported from Enfield Lock, England

    @TalkTalk - Hi, I'm a customer that has switched to @virginmedia and need to cancel my account. I called yesterday and you told me I need to ask Virgin to send an "unsolicited cease" request. Contacted Virgin, who have said we need to ask TalkTalk to cancel our services...

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here

  • burgess32 helen burgess (@burgess32) reported from Harlow, England

    Absolutely disgusted that @virginmedia feels it’s ok to cancel installing my nans landline not once but twice and give a new installation date of 10th September. For a landline she desperately needs for an emergency pendant.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking

  • alec_zetter Alec Zetter (@alec_zetter) reported from Enfield Lock, England

    @virginmedia Hi! I would like to cancel my service! I've tried online, via phone and now on your fourth department via text message!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GDTraveltips GD travel NEWS (@GDTraveltips) reported

    @Cami_bekind @virginmedia My 'Virgin' goes down more than the local ******!! And they have the cheek to be raising the monthly bill by another £7 per month!!! #virginontheimpossible

  • wil_wombat Wil Wombat 🐾 (@wil_wombat) reported

    @virginmedia No phone for 6 months, intermittent broadband and aweful TV. Gave notice to quit via your text message on 01 03 23, 8 calls to you and still waiting for Bernard to call back!! Contract ended on 26 03 23, I WANT OUT! MAKE IT HAPPEN!!! not paying £80pm for this poor service!

  • MissMary40l 𝓜𝓪𝓻y1888 Hakšabanović (@MissMary40l) reported

    @ParadisePlaques @virginmedia 3 network been on off all day too 😒 pain in ***

  • CriminalEntropy Urijah P (@CriminalEntropy) reported

    @virginmedia Update us when the compensation is being paid 👍🏾 The service is a mess. Plus you are increasing prices!?🤔

  • whitewitch6 patricia bowles (@whitewitch6) reported

    @virginmedia I thought it was just us for months now our Internet has been going on and off. Thought it was a router problem. Sky q mini box won't work as every time Internet goes off it loses total connection x

  • PlainTalking121 LakeLife ⛷🏖 (@PlainTalking121) reported

    @virginmedia simple - the root cause of the problem is you are a sh1t company that is more interested in your shareholders than providing the quality broadband service that your customers pay you handsomely to provide. Virgin don't get better you get worse as each year passes #EnoughIsEnough

  • SimonTa44447286 Simon Tate (@SimonTa44447286) reported

    @virginmedia Do we get a discount for paying for a service that you just put prices up on .that we aint getting ..my daughter hasnt been able to do her homework before she goes on holliday .and now will be late handed in as we aint back till the day before she returns to school

  • CMZUK CMZY (@CMZUK) reported

    My #virginmedia has gone down!! sheesh just trying to play warzone ffs

  • nufcchris chris (@nufcchris) reported

    @virginmedia We use virgin media and have to pay for the service but when it goes down and is off for a day we don't see that coming off our bills. Just saying.

  • MadAsAtters Phil Atkinson (@MadAsAtters) reported

    @virginmedia Worst internet provider ever.