Virgin Media

Virgin Media Outage Report in Chingford, Greater London, England

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The latest reports from users having issues in Chingford come from postal codes E4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chingford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chingford, Greater London, England 10/31/2024 19:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chingford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Islington, London, Acton, Walthamstow, Paddington, Ilford, City of Westminster, Tottenham, Bermondsey, Camden Town, Fulham, Finchley, Southwark, Tower Hamlets and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Total Blackout
United KingdomLondon Wi-fi
United KingdomActon Wi-fi
United KingdomWalthamstow Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chingford, England

Latest outage, problems and issue reports in Chingford and nearby locations:

  • clairevnugent Claire Nugent (@clairevnugent) reported from Romford, England

    @virginmedia Absoutley disgusting customer service today, was sent round the same bot telling me to do the same things for half an hour before getting to a chat where the helper decided to take their lunch break in the middle of it and expected me to wait!!

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @virginmedia Yes still v much a customer. It’s been sorted thanks. PW was randomly corrupted . Now changed

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    It’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @virginmedia @JMiragliotta Yes! You’re repairing a damaged cable and have been for the past 3 days now. No TV, No broadband, fantastic service for £111 a month 👍🏻

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia I will again but i get the recorded message. Thank you for trying to help.

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Poplar, England

    @virginmedia My WiFi has been off all morning... I called and was told it was a problem in my area... When will it be sorted.... I need to work from home today and I can't due to this problem #virginmediadown

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Poplar, England

    @virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!

  • RickBeenham Richard Beenham (@RickBeenham) reported from Wandsworth, England

    Hello @virginmedia - my internet is down. I’m in Roehampton SW15 - is there a problem and is it being fixed? I have a meeting at 9:30!

  • 303marty Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported from Romford, England

    So Virgin How do I opt out receiving one of you hard of hearing not very pleasant slow on the uptake sales people calling me from somewhere East of here... @virginmedia

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Poplar, England

    @virginmedia It's still not working

  • eatcheeselouise MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England

    @virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months

  • clairevnugent Claire Nugent (@clairevnugent) reported from Romford, England

    And on top of this I’ve been on a chat to complain about what happened and I’ve been made to wait over an hour for a wait time of “fifteen minutes”. This is a paid service! Never use virgin media for broadband, I’m fuming 😤

  • StevenCudd2 Steve (@StevenCudd2) reported from Hoddesdon, England

    @virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Poplar, England

    @virginmedia Please sort out this issue ASAP!! Time is money 😭😭

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia Yes. I’m unhappy with 4 weeks of outages. Who wouldn’t be? Customer service is of course closed. But thanks for the platitudes. They have helped a lot. @richardbranson you’re better than this.

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gloobub michael claus™ (@gloobub) reported

    WHY DOES VIRGIN MEDIA CHILDSAFE BLOCK CARRD HELP

  • cjamshed Intrepid (@cjamshed) reported

    @ShamaJunejo Had dead slow Sky broadcast. Stitched to Virgin media 200mbps /20mbps upload. Really fast now.

  • joannacolin Joanna Colin (@joannacolin) reported

    @virginmedia hi I’m waiting/losing will to live in the WhatsApp’s queue. It’s been over 2.5hrs since I started chat & I’ve been transferred to customer retention and been waiting for 2 hours. Please HELP ME #accessibility #chronicillness

  • ljaxtell Lucy joy (@ljaxtell) reported

    @virginmedia That confirms there's a fault and should be back by 9.15. The gentleman who took my call could probably do with using the app too as he didn't have a clue what he was on about. Shocking service!

  • DCR_510 DΛN (@DCR_510) reported

    @virginmedia Wow, I think that just ptetty much sums up your service.

  • joannacolin Joanna Colin (@joannacolin) reported

    @virginmedia This dates back to August & this is the 4th complaint that has not been looked into ie closed without investigation. I’m very sick & don’t have capacity to go through everything again.

  • _colin1985 Colin (@_colin1985) reported

    @virginmedia Your customer service department is the worst I’ve ever dealt with. Funnily enough the easiest interaction was when I cancelled the whole package. Avoid!

  • Natalie91817695 Natalie Wright (@Natalie91817695) reported

    @virginmedia 🤞 Baby doesn't try and make an appearance any time soon..I've got no landline, and very spotty intermittent mobile signal and now on 2g so might not be able to make a call online to my husband while he's at work or to the hospital...

  • Natalie91817695 Natalie Wright (@Natalie91817695) reported

    @virginmedia I know there are issues in Thanet and Dover today. It took 30mins to post this tweet and that long again to check the service checker page...thats the trouble with having your sim card as well as broadband, TV and landline I suppose...just want to know if it will be sorted today?

  • GrumpyNeil_ ACE Grumpy Neil (@GrumpyNeil_) reported

    @virginmedia It was on both initially for the last 2 days, and we had to do a router reset to resolve it. Now its happened and its wiped out our 5g wifi, as we have that and 2.4. So we're getting very slow wifi