Virgin Media Outage Report in Barnet, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, London, Acton, Walthamstow, Bushey, Paddington, Ilford, City of Westminster, Tottenham, Bermondsey, Camden Town, Fulham, Finchley, Tower Hamlets and Radlett.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Total Blackout | |
| London |
Wi-fi | |
| Acton |
Wi-fi | |
| Walthamstow |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnet, England
Latest outage, problems and issue reports in Barnet and nearby locations:
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Ruth Brookarsh
(@nabenza) reported
from
Harrow Weald, England
@virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line
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Lefert Clement 🇫🇷
(@clementlefert) reported
from
London Colney, England
@virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia still waiting for my engineer (8am to 12) you are wasting my only day off work to get my service back. Promises promises
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dicle erver
(@starsenic) reported
from
Hackney, England
AVOID VIRGIN MEDIA! I REPEAT, AVOID VIRGIN MEDIA! THEY WILL MAKE YOUR LIFE DIFFICULT AND WILL DO ANYTHING NOT TO HELP YOU ON THE PHONE! THEY HANG UP THE PHONE ON MY FACE! @virginmedia
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Eilidh Murray
(@eilidhmuz) reported
from
Tottenham, England
@danslee @virginmedia Oh I feel your pain. Had such bad bad customer service with @virginmedia in the past.
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Dan Slee
(@danslee) reported
from
Camden Town, England
Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.
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Ricci
(@RicciHammond) reported
from
Ware, England
@virginmedia If only they could help.. put on hold for 32mins while they investigate, get a different person who doesn’t know anything of the call and I go through the same process. Now telling me engineer was rescheduled for 20th (the original date I was given weeks ago).. Not good enough..
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Matt Ray
(@mattsray) reported
from
Tottenham, England
@virginmedia after 5 years of poor service finally call up to leave and I am kept on hold for 33mins and counting. It’s akin to hiding behind the curtains pretending not to be home!
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Mercedes BB
(@Messy_BB) reported
from
Camden Town, England
@virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
@virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia Di I get refunded for the days I have no WiFi internet or tv service ... Sky is offering me a better deal and I’ve accepted contract with virgin media has run its course
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John Lyons
(@johnnieego) reported
from
Hackney, England
Hey @virginmedia, I'm only grudgingly a customer because we can't have a dish here. I certainly don't want to switch to your mobile. How about saving a tree or two and not sending me brochures all the bloody time. Ta.
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside
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Woodsy
(@chriswoods84) reported
from
Enfield Lock, England
@virginmedia @ChalfontStRob Not sure about Robert but I have uninstalled and reinstalled the app. It still isn't working. There's no response at all when you press sign in after entering username and password
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Steven Cooke
(@StevenCooke94) reported
from
Poplar, England
@virginmedia after months of phone calls with virgin they have finally resolved my problem thanks for the people that finally helped but some of your team need some proper training awful customer service!
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Ruth Brookarsh
(@nabenza) reported
from
Watford, England
@virginmedia @vmbusinesshelp I’m not business customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Rooney
(@CBRooooney) reported
@virginmedia I’m asking on behalf of an elderly disabled relative who has spent the afternoon getting nowhere with your call centre- can you just tell me if there’s an outage in the area and when it will be fixed please?
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Lottie2401
(@Lottie24011) reported
@virginmedia cancelling due to move caused a huge headache Will never ever return #virginmedialeavemealone
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Monk£y Bar$
(@monk3ybarz) reported
@virginmedia YES - it's not a browser issue.
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Ian1558
(@Ian1603) reported
@virginmedia 5th Engineer to come. No further forward after 4 visits. Issue I think is a) poor equipment b) Too many people in "area" now working from home so network cannot cope.
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10/7 is Vee Day
(@eNVeeArcadia) reported
@virginmedia in your TOS it specifies any changes made to contracts need to be done 30 days in advance. You send out the email about the automatic contract change on exactly the 30th day, meaning it has to be contested immediately or else the customer gets unfairly hit with an extra charge.
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Mike Yau
(@MikeYau8) reported
from
Newcastle upon Tyne, England
@virginmedia And it has just cut out again and your bot via the number above just said restart the router and put the phone down on me. Slightly concerned that it lasted 5 days again and decided to come back to disconnecting?
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Lium Jones
(@LiumJones) reported
@virginmedia Due to need of going into a floorboard attic engineer not allowed to phoning to cancel the Installation fee as unable to to CS cancelling my entire package to then give me another which wasn’t as good for £5 cheaper but would let me have the original package due to no 2nd box
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Michael Rose
(@mikey_rosie) reported
@virginmedia hi. I have a Virgin Media contract. Recently I tried to connect to the London Underground WiFi but every time the WiFi signal was lost (in tunnels), I had to register every time the tube train arrived at a station. How can I register where it will connect every time?
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𝓣𝓻𝓪𝓬𝓮𝔂
(@xTJSx) reported
No service all day from @virginmedia in PE4 area of #Peterborough now saying not back til 6.30. Gonna be lots of unhappy people if it’s not back for the #ENGvDEN game 🙄 #eng
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Philip Lay
(@pippylay) reported
@virginmedia want to charge me £240 because they can’t provide a service at my new address. Absolutely shocking. I was mislead and will never use Virgin again. Avoid if you can.