Virgin Media Outage Report in Ware, Hertfordshire, England
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The latest reports from users having issues in Ware come from postal codes SG12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ware, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ware and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ware, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Stevenage, St Albans, Letchworth Garden City, Waltham Cross, Harlow, Ware, Loughton, Hitchin, Graveley, Hertford and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ware, England
Latest outage, problems and issue reports in Ware and nearby locations:
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themusiccurator.com
(@AlexDonelly1) reported
from
Enfield Lock, England
@virginmedia You really are running a poor service in N13. Letting customers down with constant broadband outages compounded by a lack of accountability for this.Not impressed.
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Mike May
(@MikeMay69) reported
from
Barnet, England
@RogerProtzBeer @virginmedia It means you're with a **** ISP Roger! Try the Martin Lewis website tool for switching. Many offer better service and at a lower cost. Virgin get consistently poor reviews-spend all their time/money on silly tv ads rather than customer service.
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Lauren
(@LaurenBarrett95) reported
from
Harlow, England
@virginmedia hi - want to change from a pay as you go to a monthly phone tariff for an elderly relative - shops not open and nobody answering the customer service phone line. How do we do this/who do we contact please?
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Did not last long, my @virginmedia service yet again has let me down!
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Paul Shears
(@PaulTShears) reported
from
Broxbourne District, England
If this pandemic has highlighted anything, it's just how bad @virginmedia are at delivering on their promises. I'm pretty sure my connection has been down as much as it's been up over the last 3 months.
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Martin Sloan
(@MrMartinSloan) reported
from
Stevenage District, England
@virginmedia when’s your messaging service back available. I’m waiting to find out how I can end my contract? because it’s become so expensive but can’t get through on the phone and now can’t even use the messenger service
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia Thanks for the reply, 40 mins on hold to the call centre, the network connection had been lost, was talked thru resetting it. All working now.
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
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SfH
(@simonfromharlow) reported
from
Bishop's Stortford, England
@ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
Please @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!
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Nate-su Dragneel 🔥
(@iNathanM) reported
from
Letchworth Garden City, England
@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Love that our internet just works when it wants 🙄 @virginmedia the service you provide including customer service is appalling!
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RF
(@RF34303722) reported
@virginmedia Working at home and Virgin router keeps cutting out every 2 hours. I've rebooted, reset hub and reconnected multiple times. I've called customer service twice for over an hour. No help whatsoever. Loose promise that technical team will investigate within 7 days!!
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Clive McCarthy🇪🇺
(@interaction0410) reported
@virginmedia Basically you need to list the postcode areas that are currently down and give an estimated time for repairs, your support teams do not have a clue what is going on in the UK they asked me where I was looking on the website
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HK 🇱🇧
(@Kasimy91) reported
@naimrahman73 @virginmedia That was my bet and thats an expensive fix but just tell me instead of not saying anything
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Vicky Jones (Robins)
(@VikRobins) reported
@virginmedia We seem to be getting more faults than ever in our area, its not ideal when half our Development are WFH and are relying on the same service provided by Virgin.
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Huriye
(@Huriye) reported
So @virginmedia changed their PAYG policies without informing those of us who use it. I didn't use my balance within 180 days so they suspended my account, deleted my number and my phone can no longer make calls. After half an hour with a so called Customer Services operator,
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Tom Campbell
(@1192tom) reported
@jon_denby @virginmedia Honestly as soon as the engineer left the door I put my router in modem mode and for a 3rd party one. No issues yet.
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bilbo
(@ChaseMbbsMbchb) reported
@virginmedia I’ve had to call my service users today to tell them I’ll now video call them on Saturday - my only day off this week because I can’t today and I can’t use a coffee shop or be elsewhere because of patient co-ordinator confidentiality. Back up network solves the issue
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Wendy grainger
(@weggieg64) reported
@virginmedia It's ok, I don't want anything done about it, just thought they would have realised there were already problems in the area.
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Huriye
(@Huriye) reported
she wasn't even going to send me a new Sim, and said I'd have to start a new account online then request one, till I kicked off and she transferred me to Sales and a nicer operator who really tried to help. But I reached the conclusion, @virginmedia doesn't want me as a customer
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Stuart Metcalfe
(@StuartMetcalfe2) reported
@virginmedia Why not? If they won't call me I will call them. You lot are a load of rubbish and give the worst possible service imaginable. Can you 100% assure me someone will call me today? I've been waiting since Saturday?