Virgin Media Outage Report in Hitchin, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hitchin, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hitchin, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Stevenage, Biggleswade, Letchworth Garden City, Dunstable, Ware, Flitwick, Hitchin, Graveley and Hertford.
City | Problem Type | Report Time |
---|---|---|
Luton | Internet | |
Stevenage | Internet | |
Biggleswade | Internet | |
Luton | Internet | |
Stevenage | Wi-fi | |
Luton | TV |
Community Discussion
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Virgin Media Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line
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Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !
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Dicko
(@MDQPR) reported
from
Letchworth Garden City, England
@virginmedia No problems listed. I have just not been given my new channels, or internet speed ordered. Engineer let me finish the new box install.🙄
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Jon Gledstone
(@JonGledstone) reported
from
Hertfordshire, England
@virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Trying to get through to @virginmedia is so pre 1990 !! I just want to talk to a Damn human !!
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Rory Herbert
(@RHerbert95) reported
from
Dunstable, England
@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
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Robert Beahan ❄️☃️🎅🌲
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Yes. No known issues. This has been going on for a week now.
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CMcC
(@scotinhitchin) reported
from
Hitchin, England
@virginmedia Your messaging service is a bit of a joke isn’t it. Round and round in circles repeating myself as you never have a full conversation with the same person #badcustomerservice
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Ryan West
(@NinRyan) reported
from
Letchworth Garden City, England
@virginmedia my WiFi has been shit all week and has been completely down since at least 2pm today. Help me
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@virginmedia how do I cancel a technician appoitment tomorrow
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Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith
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Jacqui harding
(@Jacquiharding14) reported
from
Luton, England
@virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile
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Alison Mitchell
(@F_O_I_D) reported
from
Luton, England
Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@virginmedia Thank you for your reply. The packages available are always in biased towards the new customer. Friends have contact me today to say the only way to get a good package is to threaten to leave. Which makes me feel like a prize idiot rather than a valued customer.
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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Dean Risley
(@dean_risley) reported
from
Ware, England
@VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl Chickowski
(@Chicch) reported
@Aranbaal @virginmedia They are disgraceful! I am contacting OFCOM for an official complaint
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Jack🥶
(@jackv1x) reported
@keekees @virginmedia @virginmedia throwing are bread u stupid *****
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ART
(@Ralphnta81) reported
@virginhelp hi @skytv misled me when I asked them about early termination fees. As a result I signed up to Virgin media today. When I tried to cancel Sky I was told I can’t leave until end of minimum term. How can I cancel my Virgin media order?
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Alison Hopkins
(@Hopkins_Alison) reported
@RealCainMosni @virginmedia Problem is, unless you’ve fibre to the premises you’re stuck with openreach local loop.
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Mason Pitt {} Twitch = Aradear
(@MasonPitt) reported
@virginmedia Why is usually solid white/yellow light flashing? It doesnt say what this means when it's flashing your your help page
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Carla Daltúin
(@THEcdalton) reported
@seanboycox As a virgin media customer my connectivity > ROG’s
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Tony Szulist
(@TonySzulist) reported
@virginmedia Hello. Made a formal complaint on 6.2.21. No reply after 28 days. Rang on 7.3.21, promised a call from a manager within 48hrs. 7 days later no contact. No faith in Virgin media. Need to sort out contract soon. Virgin keen to take money but that's it.
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Memphis
(@mancity_mafia) reported
@virginmedia can you please help me
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Ed Garside
(@WWFC_ED) reported
@virginmedia I want a full refund on the wifi we have been ‘using’ since August. We have had MULTIPLE calls saying that it had been fixed but it continues to completely cut out multiple times a day. This has been happening SINCE AUGUST. YOU HAVE TRIED TO FIX IT MULTIPLE TIMES AND STILL NOTHIN
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Ed
(@eapbee) reported
Another day with broadband outage. 5 in a row. @virginmedia your service is hopeless but yet you decide to put my bill up by £3 a month despite our recent agreement...