Virgin Media Outage Report in Stevenage, Hertfordshire, England
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The latest reports from users having issues in Stevenage come from postal codes SG1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Stevenage, St Albans, Letchworth Garden City, Ware, Hemel Hempstead, Hitchin, Graveley, Hertford and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Stevenage |
Internet | |
| St Albans |
TV | |
| Luton |
Internet | |
| Stevenage |
Wi-fi | |
| Luton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service
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Vision Elite Media
(@vision_e_media) reported
from
Hertfordshire, England
@virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes I don’t know how many times it’s just a red light it’s not working.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
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Mike Desborough
(@mjdes) reported
from
Stevenage District, England
@virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Battisson
(@RevclownEric) reported
@virginmedia update ur info on outage instead of retweeting same info from hours ago
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TIP231
(@TIP2312) reported
@virginmedia Thank you for the information The last update was at 15:30 which is around 2 and a half hours ago so is there any further news on when the TV service will be back to 100% and on how you intend to compensate for loss of service since around 11:00 this morning?
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Stephanie Buck 🌸
(@slouisebuck) reported
@virginmedia I understand that there’s an issue, the link gives no details other than they are working on it. I’m just annoyed this is the 3rd time this week that I have had no service all day! Still none now either! But you will want full payment for services I’ve not been able to use!
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Albert Edmunds
(@AlbertEdmunds10) reported
Got BBC1, BBC2, ITV and Channel 4 back. It's like 1982 all over again. At this rate my full service will be restored by 2027. #virginmedia
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Scott Battisson
(@RevclownEric) reported
@virginmedia how can i check your service page when your page is not working,
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Chris
(@Hendy26) reported
@virginmedia after a long day at work, all I wanner do is sit down and watch the sports I pay stupid money to be able to watch. I can't do that but I bet you'll still take the full amount out my account though 🤔
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dawnchilds
(@dawnchilds_dawn) reported
Come on Virgin give us updates that are truthful. We pay a premium for a service that you seem unable to supply. I hope to see a meaningful reduction on my next bill not the measerly £5 you offer. #virginmedia
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia trust the whole of virgin to be down when all the Harry Potter films are on 🙃
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Sally Edwards
(@pinksal) reported
@virginmedia just want to chill and watch telly but lots of channels still not working. What’s happening and why the delay in a fix? #wotnotelly
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Dario
(@dariquo1) reported
@Zak511 @virginmedia Major power outage