Virgin Media Outage Report in Berkhamsted, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Berkhamsted, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Berkhamsted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Berkhamsted, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bushey, Radlett, Watford, Chesham, Luton, Leighton Buzzard, St Albans, Amersham, Dunstable, Aylesbury, Hemel Hempstead and Bricket Wood.
City | Problem Type | Report Time |
---|---|---|
Bushey | Total Blackout | |
Radlett | Total Blackout | |
Watford | ||
Chesham | Wi-fi | |
Bushey | Internet | |
Luton | Internet |
Community Discussion
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Virgin Media Issues Reports Near Berkhamsted, England
Latest outage, problems and issue reports in Berkhamsted and nearby locations:
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia No not confirmed as outage. It keeps cutting in and out. Can I DM you to see if you can check?
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia 2nd day on the trot someone claiming to be from your ‘tech support’ dept. have called our landline no. claiming there’s a problem with our broadband; there’s not, it’s clearly a scam. I’ve a number that they called from to share with you if you like? Can I DM this??
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HK
(@harrydotcom_) reported
from
St Albans, England
No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve called twice now to cancel and was very specific the 2nd saying, and then sent me a £5 voucher. So why would I waste my time calling them a 3rd time? Everyone I’ve spoken to has been useless and unhelpful 755136803 Here’s my account number, can you cancel it please
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Irma Ritu Arora
(@ritu2009) reported
from
Harpenden, England
@virginmedia horrendous customer service, no wifi despite 100mb speed I am paying for
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia All the customer service people I've spoken to (by mobile phone) have been very nice and tried their best with tests and notes on the file etc. The work on cabling seems to be a law into itself and repeatedly tried & fails, as far as I can gather, to though that is only surmise.
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@DanGSells @virginmedia Their customer service is one of the worst things about them, seem to have used covid as an excuse to go awol. Luckily their Internet speed just about makes up for it
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Why has it been so difficult to cancel. When I ring up your helpline why does the person who answer have no idea what they’re doing?!
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia I did this & the advisor was very rude, I messaged for someone to contact me via your chat function but nobody has
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia @JoBurkill It’s the whole street. Please help us. I’ve logged two complaints but no reply. Constantly cutting in and out all day every day. Help! @sbarrett92
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Linda Robinson
(@rindalobinson) reported
from
Harrow Weald, England
@virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?
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MikeP
(@Mikeedpembo) reported
from
Luton, England
Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?
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HK
(@harrydotcom_) reported
from
St Albans, England
Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia television viewing is painful ! Most channels are scrambled . Been a problem on and off for a month. How do we sort !!!!
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia nobody has rang me back, how can I get someone to contact me please? Having such a bad experience! You also increased my cost BEFORE my new contract even started!
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Nope. No one has contacted me again, which is pretty much what I expected. If you want to come and do the outside work and fit the cables you’re more than welcome to. But my Sky broadband is being installed Wednesday so and I’ve tried to cancel my contract 3 times now so I’m done
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia My contract hadn’t even started yet! So I will need to cancel
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia But they don’t cancel when I ring up so why would I waste my time doing that. I’m not spending another hour on the phone to achieve nothing again.
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Dawn Cutting
(@CuttingDawn) reported
from
Bricket Wood, England
@virginmedia terrible service, I’ve tried calling and online chat to no avail. You’re blaming Covid but surely by now you’ve sorted out working from home or office. I need to speak to you but you avoid all customers!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl Chickowski
(@Chicch) reported
@Aranbaal @virginmedia They are disgraceful! I am contacting OFCOM for an official complaint
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Jack🥶
(@jackv1x) reported
@keekees @virginmedia @virginmedia throwing are bread u stupid *****
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ART
(@Ralphnta81) reported
@virginhelp hi @skytv misled me when I asked them about early termination fees. As a result I signed up to Virgin media today. When I tried to cancel Sky I was told I can’t leave until end of minimum term. How can I cancel my Virgin media order?
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Alison Hopkins
(@Hopkins_Alison) reported
@RealCainMosni @virginmedia Problem is, unless you’ve fibre to the premises you’re stuck with openreach local loop.
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Mason Pitt {} Twitch = Aradear
(@MasonPitt) reported
@virginmedia Why is usually solid white/yellow light flashing? It doesnt say what this means when it's flashing your your help page
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Carla Daltúin
(@THEcdalton) reported
@seanboycox As a virgin media customer my connectivity > ROG’s
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Tony Szulist
(@TonySzulist) reported
@virginmedia Hello. Made a formal complaint on 6.2.21. No reply after 28 days. Rang on 7.3.21, promised a call from a manager within 48hrs. 7 days later no contact. No faith in Virgin media. Need to sort out contract soon. Virgin keen to take money but that's it.
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Memphis
(@mancity_mafia) reported
@virginmedia can you please help me
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Ed Garside
(@WWFC_ED) reported
@virginmedia I want a full refund on the wifi we have been ‘using’ since August. We have had MULTIPLE calls saying that it had been fixed but it continues to completely cut out multiple times a day. This has been happening SINCE AUGUST. YOU HAVE TRIED TO FIX IT MULTIPLE TIMES AND STILL NOTHIN
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Ed
(@eapbee) reported
Another day with broadband outage. 5 in a row. @virginmedia your service is hopeless but yet you decide to put my bill up by £3 a month despite our recent agreement...