Vodafone Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent Vodafone outage reports came from the following cities: Guildford, Crowthorne, Farnborough, Fleet, Walton-on-Thames, Horsham, Camberley, Hindhead, Woking and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Crowthorne |
Internet | |
| Crowthorne |
Internet | |
| Farnborough |
Phone | |
| Fleet |
Wi-fi | |
| Farnborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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The Volunteer
(@Rescue_999) reported
from
Camberley, England
@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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CRAGGY
(@cragstaar) reported
from
Haslemere, England
Just got a text from @VodafoneUK to say in line with “inflation” my contract will be going up 2.5% ... again You would think they would just freeze increases in the midst of a global pandemic where communication is more vital than ever. You just lost a future customer.
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
@VodafoneUK The truth is that you don’t help
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
Hi @VodafoneUK why has my disabled daughter not got her unlock code? Two request and a complaint and no answer! You now owe for three weeks of a service she can’t use. #cheatsandliars
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
The level of incompetence @VodafoneUK meets new lows each time I have the misfortune of dealing with them. One month after leaving my disabled daughter still cannot use her phone. Fix the problem
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
One month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Martin Greenbank
(@MartinGreenbank) reported
from
Guildford, England
@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dean
(@deanm001) reported
@VodafoneUK @VodafoneUK would have to be mario run! The kids have the switch and I never get a look in so will have to stick to the phone! #GalaxyA52
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Paul Judd
(@pj7857) reported
@VodafoneUK The usual abysmal service, all I want is a wifi booster but it takes 3 attempts to get one sent and then DPD totally ****-up the delivery and it seems impossible to get through to anyone at Vodafone to sort it out.
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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David Scutt
(@dscutt) reported
@VodafoneUK day 6 and still unable to get anyone from Vodafone out to look at my broadband! I thought BT was bad, but you guys are amazingly incompetent, congratulations on reaching a new level of hopelessness! Unbelievable....
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Ken Price
(@BeTheCh26428765) reported
@VodafoneUK my business broadband contract was renewed yday and was given a number landline telephone number. The OpenReach engineer set it up yday but internet hasn’t been working yet. Please can you help urgently as this affects my work as I am WFH. Thank you
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Zachary Cadman
(@ZachCad) reported
Internet Outage Problems near Penrith: CA11, when can I expect a fix? @VodafoneUK
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JustGretaKaviya 𓃭
(@gretakaviya) reported
@VodafoneUK what’s happened with the network. 🙃 anyone other Vodafone customer experiencing really bad network on the regular
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alifiorini
(@drfishsticks) reported
@VodafoneUK were going to refund the charges for calling my dying father in the USA, but instead took £150 out of my account today. Not sure if you think that is acceptable Customer service?
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Mick Lindsay
(@MrMickLA) reported
Only switched to @VodafoneUK because of Sure Signal. Works brilliantly and now they’re switching it off. Will I get a refund on the unit at least?
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Angel
(@MIN1ON) reported
My god what a horrible #CustomerService @VodafoneUK Over 1hour on the phone trying to order broadband and you failed to honour your own advertised offer for cashback or Amazon credit. This is clear misrepresentation and one to report to @Ofcom and @TradeStandards