3 (Three) Outage Report in Whitby, North Yorkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Whitby, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Gorvett
(@ScottGorvett) reported
@ThreeUKSupport Hi, I have a mobile broadband device on a rolling month contract and I no longer need it, how can I cancel, logged in to my account and it only has the phone contract not the broadband contract
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sward
(@samanthakatyw) reported
never ever known a worse company for customer service and just overall the worst ever than @ThreeUK !!! completely rude and incompetent and i’d advise everyone to stay well well clear
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TomasoFreegodi
(@TomasoFreegodi) reported
Offft had a terrible time as a mobile internet customer of @ThreeUK . I would not recommend and won’t be making that mistake again #steerclear
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Jodie Marsh
(@JodieMarsh) reported
@ThreeUKSupport hi there, I need someone to help me who actually knows what they’re talking about. Got Zahid on chat who is not helping me. Very frustrating!! Very stupid system here!!!! Needs sorting ASAP. Trying to top up with £90 for our internet but your system won’t let me
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Nigel
(@nigelmclelland) reported
@ThreeUKSupport poor signal CH63 9YY , been poor for last couple of days. I understand base station is on private land. Is this base station on the list for 5G upgrade?
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Enam Hoque
(@Enam_Hoque1) reported
@ThreeUKSupport Typical response. You should investigate the issue before responding. Look at my account. The agreement was completed and the upgrade was done. Then cancelled. #customerexperience #CustomerService #poorcustomerservice
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Sandy
(@glcsandy) reported
@ThreeUK #3@ThreeUK #Threeuk not had signal for 5 days now and told it should be fixed in 3 days time. Shocking service. £6 compensation is a joke. We have 3 three devices. So you will loose 3 customers. I wouldn't recommend.
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Hannah
(@Hannah45092498) reported
@O2 hi. I was supposed to move my number to three today but they forgot. Not cool customer service. Can I move back to o2 please and keep my current contract? @ThreeUKSupport can you cancel my contract as I haven't used it yet?
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Cheese Fisher
(@Fishing4Cheese) reported
@ThreeUKSupport Lees, Watersheddings, Sholver, Moorside, Waterhead, Greenacres, Clarksfield, Mumps, St Mary's, Town centre. It's every postcode in OL1 and OL4. And no, it has been h+ in every area. In Sholver, there is Zero signal each time I go. Glad it's only a backup sim and not main one.
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James Stevens
(@Jeeves2001) reported
@ThreeUKSupport Though I don't live in an officially covered 5G area, I am getting a 5G signal on my phone. With this in mind is it possible for me to purchase a 5G home broadband contract?