3 (Three) Outage Report in Whitby, North Yorkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Whitby, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (20%)
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Phone (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Pugh
(@c_h_pugh) reported
@ThreeUK You keep sending this several times a day as a promoted tweet. The link does not, and never has, worked, which is not veery professional.
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walkerx
(@woodviews) reported
@ThreeUKSupport You wouldn't sort the complaint and wouldn't honour the original offer of free termination in August due to no improvement in service
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Tyler Courts
(@TylerCourts) reported
@charliprangley @ThreeUKSupport Oh for sure. Any business who hasn’t thrown SOP and regular operations out the window for the sake of quality customer service, is going to lose big times.
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Selina
(@HeySelinaHere) reported
@ThreeUK @ThreeUKSupport I have unlimited data in my contact and I haven’t been able to use it for 3 weeks - I can’t text or call anyone! I messaged you guys and you said it would be fixed by September 21st - it’s still not working. I can only use wifi and my phone is useless!
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Aldo
(@WeAreDoomed_162) reported
@ThreeUKSupport Whether this is true or not remains to be seen... however they have checked and credited me for reduced/lost service up until 21st Oct. There also seems to be a disconnect between your MB TS information and Fron Line Social/Web chat not having the same detail 3/...
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Aldo
(@WeAreDoomed_162) reported
@ThreeUKSupport Hi Laura. I managed to get someone last night on Webchat to run some diagnostics and also spoke to MBB Broadband Tech Support 2nd line. Wasn't basically going anywhere until I did speak to someone. There is an issue with capacity in the area 1/...
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Charli Marie
(@charliprangley) reported
@ThreeUKSupport oh trust me now that my service has been shut down i am well aware of your policies. Just jealous of the message my partner got from EE saying that they've waived their fair use policy during the pandemic so people don't have to worry about extended roaming. so nice of them!
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Solarcoaster
(@Solarcoaster2) reported
@ThreeUKSupport Hi Ali, thanks for coming back to me. I've checked and I haven't received an email from Three since July 2020. Could you confirm the new EU roaming charges to me please? If I stay on my current contract do I avoid them? I've been lied to a lot on this issue so far.
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Tom P
(@T3JPH) reported
Sorry @ThreeUK , first bad signal, then I cancelled within cooling off period. Told I would get a PAC code, two weeks later and 3 calls, nothing. Now the website is asking me for £121. I cancelled my contract, why do I need to pay?
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Charli Marie
(@charliprangley) reported
I very much regret having my UK phone contract with @ThreeUK and not @EE. 😣 My service has been shut down because I haven't been back to the UK since the pandemic started so I've breached the 'fair use' roaming policy, but my partners EE phone still works fine. 🙃