3 (Three) Outage Report in Whitby, North Yorkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Whitby, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy
(@lucymuchenje1) reported
@ThreeUKSupport Yes and I was advised to cancel my direct debit and all would be fine. I phoned them end of December. I’m really not happy I was assured that this would not happen and now you guys have cut me off. This is really poor management. It was a payment holiday break I asked for
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B
(@B96576019) reported
@Keir_Starmer @ThreeUK This does NOT put money in poor people's pockets the big businesses will barely miss this data, another gimmick by a government that has zero poverty policies, being supported by a increasingly looking weak Labour party!!
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Sophie Brooks
(@sophiebrooks001) reported
Been waiting over an hour to speak to someone @ThreeUK about being overcharged on contract! Terrible customer service.
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Martin Butler
(@Butber) reported
@ThreeUKSupport Still can't login to the app or the website
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Jim the Consumer 👀
(@JimTheConsumer) reported
@ThreeUKSupport I will indeed try that and have requested a sim also. What does it mean if 3g works when 4g doesnt? Does it mean I need to go into my settings and make the change every single time I have an issue?
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Graham Markall
(@gmarkall) reported
@ThreeUKSupport Registering again fixes the problem. If an account is deactivated, why doesn’t your website or app say so? And why deactivate accounts of paying customers?
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Lucy
(@lucymuchenje1) reported
@ThreeUK not happy with I asked to pay my outstanding bill for a December in January when I started my new job, after agreeing and saying my services would be the same you guys have cut off my phone bill. I can’t cal anyone if I had to in an emergency 😡😡
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Simone Royal
(@Simone55865994) reported
@ThreeUK Are ThreeUK donating any much needed digital devices to school children need them for online learning? Even old, refurbished stock could be the difference for a young person's future. I'm not a parent...but this is such a solvable issue.
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Ian Bowler
(@IanIanb1976) reported
@ThreeUKSupport Your a joke.Mutually cancelled my contract in Nov due to coverage. Letter today to say I owed £32.60 in unpaid bills. Told was due to non return of router, I proved I returned it. Didn't want to refund me. 2 hours later I get a refund. Shocking customer service!
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Rob
(@RobBankss) reported
@ThreeUKSupport I have called your customer service team 5 days in a row to request a proof of purchase invoice for an insurance claim. Every time I have been promised it via email within an hour yet 5 days later I still do not have anything!! This is terrible customer service!!!