3 (Three) Outage Report
Why is my 3 (Three) service not working?
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If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Will 3 (Three) compensate me for the outage?
3 (Three) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use 3 (Three) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. 3 (Three) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (29%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent 3 (Three) outage reports came from the following cities: Southampton, London, Slough, City of Westminster, Lytham St Annes, Cleveleys, Halifax, Falmouth, Watford, Stockport, Castleford, Edinburgh, Fulham, Deptford and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
TV | |
| London |
||
| Slough |
Internet | |
| City of Westminster |
Phone | |
| Slough |
Phone | |
| Lytham St Annes |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Gillam
(@leegillam) reported
@ThreeUKSupport 3/4 bars of signal, 0.74Mb down 0.45Mb up and 250ms ping. And this is what 'fixed' 4G looks like today.
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Richard
(@Fumbledore) reported
@ThatSillyGinge @ThreeUK Giffgaff. Runs on O2 network.
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Chlo
(@chloejourno1) reported
@ThreeUK waited in all day for my phone for it to never arrive🥴 No idea where it is as no one can provide an order No and DPD have never text…
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Chlo
(@chloejourno1) reported
@ThreeUKSupport waited in all day for my phone for it to never arrive🥴 No idea where it is as no one can provide an order No and DPD have never text…
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Sharpharp
(@Sharpharp123) reported
@ThreeUKSupport We're having some problems It's not your fault it's ours, please try again later.
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Liam Holloway 🏴
(@LiamHolloway320) reported
@ThatSillyGinge @ThreeUK @ThreeUKSupport My app is down too.
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ℓιғε ιs gσσ∂💯
(@marechal12) reported
@ThreeUK Sort out your network, my Internet speed has been under 10mbps for over 2 weeks now, nothing works
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Joel Bevan
(@Joel_Bevan) reported
@ThreeUKSupport Hi there. I have now tried the SIM in another handset and can confirm that the issues are still there
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Dominic Mackie
(@dom_mackie) reported
@ThreeUK how about providing any boosted signal at glastonbury. Or any at all, that would be great. #Glastonbury2022
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Giorgia
(@Giorgia31234223) reported
@ThreeUK You should not advertise, your network is rubbish and your customer service is even worse!I had to call two times and chat for 2 hours to report a network issue in the area,to hear that if I want to leave few months before my contract ends I should pay. This is ridiculous!
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IEliTez HD
(@IEliTez_HD) reported
@ThreeUK your signal these days, is absolutely horrendous
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Graham
(@graham_live) reported
@ThreeUKSupport @DMJudge65 I’m having the same problem. Can’t get in to the app or the website.
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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Bat Pilot 💙
(@t25bear) reported
@ThatSillyGinge @ThreeUK Luckily my work phone has full roaming and we are allowed to use it while not working… I also have a Vodafone data SIM for GA which charges £2 per day to use contract data while roaming which I think is fair (ish)
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Laura walton
(@Laurawa34473525) reported
@ThreeUK I am calling to leave three but I can't get through to anyone because you are 'having technical issues' and then just hang up on me. This has happened 4 times today. How can I speak to an advisor?
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Maya Wolff
(@missmayawolff) reported
@ThreeUKSupport Data is not working, phone lines were too long I gave up
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Jarrod Taylor
(@jazzytbag) reported
@ThreeUKSupport hey why does your network not work in the USA despite advertising you work in the USA?
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Sharpharp
(@Sharpharp123) reported
@ThreeUKSupport Your website isn;t allowing login - Please wait... message and goes no further
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Kate 🌻
(@kmariejones97) reported
@threeuksupport I need help with my last bill but no longer have access to the app as I’ve changed providers. Can you help?
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Thomas Fowler
(@TommyTwit) reported
@ThreeUK why such poor coverage @glastonbury ? Your competitors are providing great data speeds. I cannot use Three data at all. Can you increase capacity?
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Lee Mahoney
(@showponymahoney) reported
@ThatSillyGinge @ThreeUK @ThreeUKSupport Yea terrible website and service, I lost my roaming last month and just counting down to the end of my contract so I can jump to O2
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Darren Shea
(@DarrenSheaLFC) reported
@ThreeUK all I want to do is leave your network I’ve not slept for two days with the fury of trying to get answers !
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Horacio Rodríguez LaGrieta 🖐️
(@HominiLupus3) reported
@ThreeUK Time to say goodbye. I stayed with you for 3 years despite your awful service and terrible connection, only because you had Go Roam Around the World. Somehow, you managed to ruin that too by trying to force us into a new contract and scrap roaming. Not happening.
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Lee Gillam
(@leegillam) reported
@ThreeUKSupport 3/4 bars of signal, 0.74Mb down 0.45Mb up and 250ms ping. And this is what 'fixed' 4G looks like today.
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Francis
(@frncsmllr) reported
Tbf I should count myself lucky I’ve had enough signal to tweet this @ThreeUK @ThreeUKSupport
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Brian McGuinness
(@NotoriousBMcG) reported
@ThreeUKSupport when will the ongoing issues in the BT29 area be resolved? I rely on a 4g router for broadband and it's been mostly unusable for over a week
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Laura walton
(@Laurawa34473525) reported
@ThreeUKSupport So why when I call 333, i don't get through to anyone? How do I log a complaint? Thanks
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G
(@garymbo) reported
@ThreeUKSupport my 5G has been intermittent since yesterday. Typed my postcode on the status checker and it says 'We’re fixing an issue with our network in this area'. But i feel like that's just a default message cos it says that no matter what postcode you type.
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Gráinne
(@grainneisbusy) reported
@SouthernFairy16 @ThatSillyGinge @ThreeUK The roaming was the main draw of Three, so it was kind of an easy choice to just go when they forced me off my old contract. Had some good deals, but lots of coverage issues etc over the years and customer service was brutal over the phone.
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Adam James Hill
(@adamjamesh) reported
The irony of connecting my phone to the home Wi-fi provided by @ThreeUK to call @EE about my “unbreakable network”. #FirstWorldProblems