Is 3 (Three) having an outage?

@ThreeUK hi I would like to cancel my contract at end of minimum term please

Again and again and again @ThreeUK is the worst company everrrrrrrrrrrrrrrrrrrr Unprofessional employees with a shitty service 👎🏻

@ThreeUKSupport The woman I spoke to was clearly trying to make me stay even though I said I'd already signed a contract with another provider, and I repeatedly asked her to just cancel the contract and not try to sell me stuff, it wasn't a good experience

@ThreeUKSupport I asked if Three did any kind of international call add on that I've used previously with other providers but that does not exist. Told me there was nothing they could do to help.

@ThreeUKSupport my singal is still bad i get 2 bar singal i used to get 4 bars 3 days ago what happened

@ThreeUKSupport Yes boii. And your trash service

@aq_opm @ThreeUK Goodness me. Abysmal signal doe

@ThreeUK @ThreeUKSupport this is what you get for being a loyal customer: - Have to call customer service to get any reasonably (debatable) priced contract. - Told the phone can’t be delivered for 3 weeks - Charged £4.99 delivery because I can’t get the same price in store 🖕

@MisselbrookJoe @ThreeUK Move to EE and get bolt on for 4p a min calls to Channel Islands, helps to keep the cost down when keeping in touch with family

@ThreeUK my mother has been without signal for two weeks. She has to go to the next village to use her phone. All she has been offered is free line rental for a month. This doesn't solve the no signal issue. She is considering leaving as there has

@ThreeUKSupport Informed at time of call; with your Customer Escalation team that 'a' Manager was not available.👎 Informed me that I will get a Call back, which takes 24 to 48 hrs 📲....

@ThreeUKSupport Please do some good wuntu offers. Bring back Costa, anything! Its the reason I stuck with the network

@NotNanalise @ThreeUK This is the thing! That’s why I moved to o2 cause they have coverage everywhere. I just found out giffgaff actually uses o2s coverage, so they are cheap for data..and good service!

@SaffronDior @ThreeUK You know what @ThreeUK sim only contract would but great if the signal wasn’t so shit! Hmm giffgaff doesn’t sound too bad.

Oh and another thing @ThreeUKSupport why should I have to pay for an extra month when I won't even be using your network. Absolute daylight robbery when I've informed you before my contract runs out and before my next direct debit is due!

@ThreeUK So i phoned my 94 year old grandparents who live in Guernsey for 6 minutes and got a bill £12. Phoned up Three support and there suggestion was that my partially blind grandparents should use whatsapp on a mobile phone they don't own....not impressed

@bmwelby @ThreeUK I’m still waiting for a response to the issue I raised a few weeks ago! Admittedly it’s a tricky issue but hoping for a good outcome! 🤞

@NotNanalise @ThreeUK I’ve gone to o2 but tbh a three sim only is tempting me. Only one I’ve seen except for giffgaff that gives unlimited data. Giffgaff restricts speeds after using 20gb. o2 has best signal in uk tho

@ThreeUKSupport Thank you, Three have accepted that it was their error but now I am waiting for a manager to call who can cancel the outstanding bill that should not exist. Hopefully not too long before this is resolved.

@ThreeUKSupport Nope not in the last 30 days. Guess i'll bear this in mind when it comes to who I have my mobile contract with. This will mark you down a point at least in the scoring!

@ThreeUKSupport I'm NOT after #credit to stick around with @ThreeUK you billed and charged me for a #service you could #NOT totally provide from 1st connection! Your #CustomerServiceReps provide the utter #wasteoftime #lie #robcustomers @WhichTech never recommend @ThreeUK to the public!

@ThreeUKSupport Just my internet. Mostly this specific postcode but Fulham is a general grey area though my specific current concern is this area where my internet has been especially shit these last few days. Have reset phone settings etc.

@bmwelby @ThreeUK I had a Christmas present off them because I upgraded,nice little touches like this mean a lot more great customer service are you listening @Dominos_UK

@RumSMiles @ThreeUKSupport I'll just uninstall the useless #Wuntu app. Only added it after a recommendation from the 3store rep. It's pretty awful now. 👎

@ThreeUKSupport Hello, I'm trying to fix my problem with the company, but no answer me. I already sent email, call on the phone, but I still waiting.

@ThreeUKSupport When was the last time someone did field testing of the signal on Oxford Road in Manchester, through to Hulme. It’s horrific. Half of the commute is spent in darkness, working offline 🚌

@ThreeUKSupport @ThreeUKSupport did you not hear me, things were not meant to change! This isn’t fair! your EO are involved in stuff and I will make a complaint if things “change” that was never the “deal”

@ThreeUKSupport for months while your offers have declined progressively. I'll continue to call out any company that isn't upfront about their service, and if this is how you plan to respond I'll use my public account which has a few more followers than this one! 2/2

If your thinking of joining #ThreeMobile @ThreeUKSupport your better off joining the circus 🤡 @CISASUK @oscommunication Customer complaints are dealt with deaf ears! #NoData #LackOfCustomerService #IWantMyRefund #LeaveThree #Refund

@ThreeUKSupport No you cannot it doesn’t give an option to “narrow” it down - fundamental flaw. actually you could offer to help me because you would see what this charge is for whereas I cannot. My bill isn’t due for about 2 weeks

@dlever21 @ThreeUKSupport @timmyjwise I've just had a response to me pointing this out suggesting I'm breaching their social media guidelines! Fantastic customer service!

@ThreeUKSupport I get a call from @ThreeUKSupport who bother to call me today, bare in mind, they couldn't provide me a service to use my #unlimited mobile data in #EU. Now I want #deadlock to leave their service as a manager can't refund me! #MoneyGrabbers #NoService #NoCustomerCare

@EE if we were able to cancel all our lines and move over to @ThreeUK @O2 @VodafoneUK we would because #EE business is an absolute disgrace.

@ThreeUKSupport Its ok, registered a complaint as can’t be bothered wasting my time having another painful conversation with your call centre

@psflaps @BigVeinyDrooper @ThreeUKSupport I’ve never looked at that wuntu stuff because I assumed it was just another way of a company mining data from you. was it actually good

@BigVeinyDrooper @ThreeUKSupport It’s bad mangif. People are going to lose their jobs and the wuntu guy thinks “good chance to pretend my offers aren’t shit by pretending I’d have given away free cakes otherwise”.

More utter **** masquerading as Wuntu ‘offers’ from @ThreeUKSupport today. And the suggestion that there would be a patisserie Valerie offer were it not for their financial problems is insulting to customers and shamefully opportunistic.

@ThreeUKSupport @Chris_P_Lewis The problem with this response @ThreeUKSupport , is that you've been saying exactly this for months. And nothing has changed. Because words are cheap when you don't back them up with actions. #alltalk

@ThreeUKSupport @JenCarpeDiem The problem with this response @ThreeUKSupport , is that you've been saying exactly this for months. And nothing has changed. Because words are cheap when you don't back them up with actions. #alltalk

@ThreeUKSupport @OliviaFurey1 The problem with this response @ThreeUKSupport , is that you've been saying exactly this for months. And nothing has changed. Because words are cheap when you don't back them up with actions. #alltalk

@ThreeUKSupport @timmyjwise The problem with this response @ThreeUKSupport , is that you've been saying exactly this for months. And nothing has changed. Because words are cheap when you don't back them up with actions. #alltalk

@ThreeUKSupport what is the wait time for support and is it via DM

@ThreeUKSupport @timmyjwise It's incredibly condescending that you think we'll still believe this after months of you saying "we're working to improve our offers" or "we'll pass your comments along" then posting the same crap "offers" every week. #wuntu is an advertising tool, just admit it!

Wuntu used to have great stuff like free pasties from Greggs, etc It's just not worth it anymore. There used to be great rewards for being a Three customer. But the recent changes have ruined the app. Sorry @ThreeUKSupport

I know you're all very busy answering everyone's questions and sorting their problems @ThreeUKSupport but I contacted you a few days ago about a log in issue and it still hasn't been resolved even though I've been tweeting you daily. A response would be really helpful.

@ThreeUK @ThreeUKSupport One of the main reason people are still with Three is Wuntu, so please put back the old offers and not useless crap no one wants or care about! Thank you. #wuntu

@ThreeUKSupport No it's a replacement sim. I've been a 3 contract customer for many years

@JSheeeeeehan @ThreeUKSupport That is annoying. You can do search on movies with one $ in the filter and should find at least something you can watch. I was thinking of "You Were Never Really Here" Also sometimes I've been able to get the points just and hold on to them and then 1/2

@ThreeUKSupport @dougb72 The problem with this response @ThreeUKSupport , is that you've been saying exactly this for months. And nothing has changed. Because words are cheap when you don't back them up with actions. #alltalk

@ThreeUKSupport By prodding SIM card casing problem seems resolved

@ThreeUK fantastic customer service from the Cardiff store today 😀👏👏👏👏👍thanks

I just want my new phone @ThreeUK 😭😭 not all this driving around chasing it down to be told that it was ordered to be returned to three... and a rude phone call later for it to be delivered tomorrow instead when the chances are I will be at work and miss it again 🙃

@ThreeUKSupport @timmyjwise Yea I'll believe that when I see it.... more crap on the #Wuntu app again today.

@ThreeUKSupport can you help me get my phone working ok the tube it tries to get me to log in with a password but I have no idea what it is

@ThreeUK Is your website down. Can’t access on any of my devices.

@sophb66 @ThreeUKSupport Unnecessary difficulties are the worst!

@ThreeUKSupport @ThreeUK Your network is brilliant, but your IVR & your website are complete junk & it's been the same ever since I can remember. There isn't a week goes by when something isn't broken on your website. FFS get some decent developers in to sort it! CC: David Dyson

@ferretd69 @ThreeUK Oooooo damn how will @ThreeUK come back from that one

@threeuksupport I'm sorry to moan about this yet again but I grudgingly persist with this service, I bought a 500MB "add on", I have 423MB of it remaining, already you are sending texts saying "your internet allowance is low". This is nonsensical.

@ThreeUKSupport Ive had nothing but problems this week in Spain. Keeps going onto 3G. Tried changing networks, not allowed. Struggling to connect to internet. Never had this problem before! Help please