3 (Three) Outage

@SMARTYMobileUK @threeuk Please improve coverage on the west coast mainline to London Euston. It's truly awful in large parts, struggling to maintain even a phone call

@ThreeUKSupport is there any way to find out if WiFi Calling is down due to a problem at my end or yours? (PAYG user.)

@ThreeUKSupport Yes, and I have to wait a calendar month for this information. How does this help me when I want to take this matter to the Ombudsman? I need the information in a timely manner.

@ThreeUKSupport I cancelled a broadband plan within the 14 allowed days as the speed was shocking and sent the router back within 2 days of receiving it, yet I'm still being chased by you cowboys for payment that isn't due! Utterly awful company

@ThreeUKSupport And the fact that I've spent over an hour on a chat with three different people who are unable to tell me how to get a copy of the chat? This is pretty appalling service, even for @ThreeUK...

@ThreeUKSupport What’s with the constant work? The service has not been worth the money this month?? What’s going on?

@ThreeUKSupport what’s going on? Network acting up again. Second time in a fortnight. Slow to non-existent for days the first time. Same again now since yesterday. Sort it. Pa14 area.

@ThreeUKSupport Next problem: why is it so difficult to contact anyone at Three? Web support out of action. No phone numbers to call. Chat support is completely useless. Chats not even available for download. No customer service here at all.

@ThreeUKSupport Thanks. Initial problem: I pay £35 for unlimited everything every month. I'm trying to call 01624 number but I'm told I need to pay extra. It's the Isle of Man, which is +44. I don't understand the extra charges.

@ThreeUK Ironic that a communications company is impossible to communicate with. I am trying to make a complaint: your website complaints page is unresponsive, there are no phone numbers to call and your chat people respond with platitudes not solutions. What can I do?

@ThreeUKSupport Thanks. The call checker website has been broken for a while though. Anything you can do to raise awareness internally? It works for all selections in the dropdown but for "any other pay-monthly SIM plan (after 15/07/14)" I always get "No results found"

@ThreeUKSupport Hi As very loyal and long term customer of yours, I am becoming very very frustrated and disillusioned with your service! I have 2 accounts with you, the main one I have issues with is the number ending in 1855! Please contact me ASAP!

@ThreeUKSupport Hi the speed is still very poor. Any news on when this will be sorted.

@Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Vodafone customer service is by far the worst. Network- not picked a 5G signal once

@Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Be careful the grass isn't always greener on the other side. Vodafone customer service is appalling and I'm an ex employee of them. Just saying!

@Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Vodafone are ok, I’ve been with all the networks and they’re far from perfect, but Three I have to say is incredibly bad. You’ll pay higher prices with the likes of VF and EE, but you might be happier. Check signal and maybe try payg before committing fully.

@ThreeUKSupport another phone call disconnected because of no signal at home

@ThreeUKSupport I’ve had to go without an Apple Watch which I’ve wanted for years now and still have to have 2 selerate phones because of your out of date inadequate service😡and you just continue to tell lie after lie.

@Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Vodafone customer service is up there with the worst of them!!

@lutibot @ThreeUKSupport connection issue in birmingham 2🙈

The connection is so poor at the moment :( @ThreeUKSupport

@ThreeUK Thw signal in UK is crap keeps dropping put and my phone is always on 1 bar👎👎

@ThreeUKSupport @ThreeUK I'm trying to retrieve my old number in the hope I can possibly get in contact with an old relative as that’s the only number they have for me, can you help.

@ThreeUK I’m in NW105HX London and there seems to be a network problem- can you tell me when it will be fixed please?

@ThreeUKSupport After 1 hour of communication issues, I have not been told a BSL service is available!

@ThreeUKSupport @HussainRaabia Will it not be easier to train your staff to provide this support to any deaf customer when they contact the company?

@ThreeUKSupport why is the connection issue in north London still not fixed?

@ThreeUKSupport good luck in getting any more money from me. Stupid useless **** network.

@ThreeUKSupport The problem with the phone is that it has no sim in it Fraser. 2 cancelled sims have been sent in the last week, and was told on Saturday a new active one would arrive today

@ThreeUKSupport Same issue on mobile. I don't know of anyone else using 3 for wifi. Most people in the block have home landline broadband