3 (Three)

3 (Three) Outage

Is 3 (Three) having an outage right now?

Problems detected at 3 (Three)

Users are reporting problems related to: internet, phone and wi-fi.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) problems in the last 24 hours

The following chart shows the number of reports that we have received about 3 (Three) by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

3 (Three) Outage Chart 01/23/2022 19:00

January 23: Problems at 3 (Three)

3 (Three) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 55.19% Internet
  • Phone 21.29% Phone
  • Wi-fi 9.32% Wi-fi
  • Total Blackout 9.21% Total Blackout
  • E-mail 4.36% E-mail
  • TV .63% TV

3 (Three) Outage Map

The most recent outage reports and issues originated from Bellshill, Southampton, Lincoln, East Grinstead, Dublin, Glasgow, Islington, Worthing, City of Westminster, Chapel en le Frith, Kettering, Reading, Norwich, Oxford and Cramlington.

United KingdomKettering Internet
United KingdomBellshill Internet
United KingdomSouthampton Internet
United KingdomLincoln Internet
United KingdomEast Grinstead Phone
IrelandDublin TV

3 (Three) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • sian10741368 sian (@sian10741368) reported

    @ThreeUKSupport ive just been charged £19 even though i cancelled my contact earlier this month and was told I wouldn’t be charged anything else at all by one of your customer service agents via live chat.

  • Gryzor Martin Marconcini (@Gryzor) reported

    @popey @ThreeUK Happened to me at western Union Once. The best part I’d support deleted the wrong account afterwards.

  • samson_fraser Samson (@samson_fraser) reported

    @Shaunjenks @MaxWinebach @ThreeUK Man I guess the Manchester 5g just sucks 😭

  • StuYork13 Stu York (@StuYork13) reported

    @ThreeUK I'm on pay as you go, and you love texting me useless information like "You've spent £5 since this date." It does not help. How about texting me something useful like, "You have £1 credit left," so that I know when I need to top up?? Please provide a useful service.

  • kevingoode1979 kevingoode (@kevingoode1979) reported

    @ThreeUKSupport Thank you was hoping for some support but has just convinced me to change networks now as cannot use the connection for work as its not quick enough.

  • kevingoode1979 kevingoode (@kevingoode1979) reported

    @ThreeUK any idea why our signal is so awful and 3g works quicker than 4g

  • CSG1973 Lady Zen 🇿🇦🇬🇧 (@CSG1973) reported

    What has happened to @ThreeUK lately? Absolutely no wifi here so having to ponce off MV’s @O2 signal on his phone

  • ben_Jobson ben Jobson (@ben_Jobson) reported

    @ThreeUKSupport im looking to receive calls via the telephone port as this doesnt have 2G/3G fallback the device would need to be supported on the volte super voice service

  • Sim_Jim85 simepieman (@Sim_Jim85) reported

    @ThreeUK I’ve been with you for a long time and never suffered issues before. But this weekend the reception has been dreadful while travelling the route of the A1, dreadful. Coverage is meant to get better over years, not worse. I might be leaving as I’m not tied down now.

  • LinuxJedi Andrew Hutchings (@LinuxJedi) reported

    @popey @ThreeUK Time to Bobby Tables this (if I could ever bring myself to be a Three customer again after last time).

  • popey Alan Pope 🍺🐧🐱💉💉💉 (@popey) reported

    *sigh* bought a new phone SIM from @ThreeUK - when registering I added a + sign to my email address. It allowed it, but failed to let me login once created. Had to get support to manually fudge my email address to one without a + sign, and now it magically works again. Sheesh.

  • wezzman1 Iva D (@wezzman1) reported

    @ThreeUK your network checker is telling me there's no issues in the TS19 area...you do have an issue. No throughput on the 4g at all. It was fine in the am. Please sort.

  • zenkorotkoff1 AnneMcLaren (@zenkorotkoff1) reported

    @ThreeUK @Parklifefest Hi, i cancelled my broadband over the phone, yesterday i received a letter saying thanks for choosing2 stay& upgrade with us. I called2 cancel on same day as u offered the upgrade yet no cancellation confirmation letter. Are u trying 2 lock me into a 2yr contract i don't want?

  • Kaylawestonx k a y l a ♡ (@Kaylawestonx) reported

    @ThreeUKSupport I have no service? i have tried following all the steps online and it's still not working

  • UkKashmiri PTI Tehsil Kotli AJK🇵🇰🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@UkKashmiri) reported

    I request to all UK 🇬🇧 @ThreeUK customers please don't trust indian three customer services staff and when you get contract make sure everything is OK and perfect. If not please finish contract in 14 days otherwise you will get trouble and headache. It's not @ThreeUK fault.

  • UkKashmiri PTI Tehsil Kotli AJK🇵🇰🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@UkKashmiri) reported

    This is a difference between English and Asian behaviour we are telling truth and helpfull but Indian @ThreeUK customer services lying and looting us. I request to @ThreeUK please take action against them who trying to ruined three business.

  • UkKashmiri PTI Tehsil Kotli AJK🇵🇰🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@UkKashmiri) reported

    Then I tried very hard I said I have recording and contract but they were making excuses always and saying your bill will be reduced but later sending text your bill is right Because they were playing game with me. Indian @ThreeUK customer services were playing Asian games.

  • OtakuBecky 💮Becky💮 (@OtakuBecky) reported

    Amazing service @ThreeUK I was due an iPad upgrade & less than an hour on live chat, we had everything done, choose new model, updated contract & had it sent out to me, The guy i had on chat was really quick & very helpful. So glad i switched to Three & cant wait for my new iPad

  • rezagho5588 Reza ghorbani (@rezagho5588) reported

    @ThreeUK @Parklifefest Three UK is very poor internet

  • Rich_Ard_Bodied IG: Rich_Ard_Bodied (@Rich_Ard_Bodied) reported

    @TalkTalk At this point apologies are not even acceptable after the way i was dealt with today I'm sorry it's that real.... i will now be joining @ThreeUK as i will be able to get a much better and reliable service oh and in fact cheaper too... So thank you for messing up today

  • alexdalton95 alex (@alexdalton95) reported

    Internet being slow @ThreeUK

  • Crissietoff Crist isn’t it over yet (@Crissietoff) reported

    @ThreeUK It happens everywhere. I have had trouble in Huddersfield as well. Really not very good.

  • NickHancox_ Nick Hancox (@NickHancox_) reported

    @ThreeUKSupport They said for me to dial a number "#330*0000#", restart my phone and they would call me back. I restarted then now have no service.

  • Crissietoff Crist isn’t it over yet (@Crissietoff) reported

    @ThreeUK your coverage is just dreadful. I’ve been in Leeds today and I’ve not been able to use my mobile data anywhere. I wish I’d never changed provider.

  • NickHancox_ Nick Hancox (@NickHancox_) reported

    @ThreeUKSupport Hi there, someone from 3 I was on the phone to earlier (technical support I believe based on yesterday's live chat) did something to my account, and now I have no service here on my 3 SIM. This is obviously quite serious. Any immediate help greatly appreciated.

  • justonemorego 🚀Parsimonious 🎮 (@justonemorego) reported

    @ThreeUK @madebygoogle Thank you for the worst service I’ve ever received from any company. I took my phone in for a replacement screen and I made your colleagues aware that my old screen was a £30 Belkin. They replaced my screen and chucked away my old screen and didn’t give me a box for the new one.

  • atsuhikocook Atsuhiko (@atsuhikocook) reported

    @ThreeUKSupport Too slow.. That message has been on your site for years. Anyhow, easy done off to EE.

  • blackp38175405 blackp (@blackp38175405) reported

    @ThreeUK ordered an iPhone and 3monthly sim from mobile phone direct and it's been sitting awaiting processing for 2 days, called them and they said it was 3's system of registration that was slowing things down, is this true?

  • FionaAColton Fiona Colton (@FionaAColton) reported

    @ThreeUKSupport intermittent data coverage all week, absolutely awful today… any know issues in Lancashire please?? Speeds seem ok, box lit up in all the right ways (have reset)… I’ve 3 very moody boys not happy atm #sendhelp

  • graeme_mcn4b Graeme (@graeme_mcn4b) reported

    @ThreeUKSupport @runnerbhoy Seems to be issues in lanarkshire too. ML6 postcode