3 (Three)

3 (Three) Outage Report

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours

The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

3 (Three) Outage Chart 10/28/2025 11:00

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Will 3 (Three) compensate me for the outage?

3 (Three) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use 3 (Three) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. 3 (Three) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent 3 (Three) outage reports came from the following cities: Peterborough, Edinburgh, Dagenham, Bristol, Risca, Dublin, London, Fulham, City of London, Woodhall Spa, Northampton, Birmingham, Hounslow, Swansea and Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterborough Internet
United KingdomEdinburgh Total Blackout
United KingdomDagenham Internet
United KingdomBristol Phone
United KingdomRisca Internet
IrelandDublin Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • NickiRann Nicki Rann (@NickiRann) reported

    Tyler @ThreeUK Edinburgh store. Is the one. All on online chat, all nice and easy. When good customer service seemed like it never existed, he proved me wrong. A cheesy post cos genuinely a happy camper instead of the crappy grinch other businesses have awoken in me lately.

  • radishroot2002 Gary Hodgson #FBPE🇪🇺❤️🇪🇺 💙 (@radishroot2002) reported

    @ThreeUKSupport I can’t, I’m having to go out of my way at work to find somewhere with WiFi. All I want is someone to tell me when this problem is likely to be resolved, as this is massively inconvenient

  • AdmiralPellaeon James ⭐️⭐️ (@AdmiralPellaeon) reported

    @ThreeUK Do you have any network in Wales? It seems no point in the having the unlimited package when I get unlimited of nothing while on holiday.

  • HeritageCFC Sam (@HeritageCFC) reported

    @ooohjessi @ThreeUK @trivago I’m so stupid…

  • DS_2549 DS 🌹🇬🇧🏳️‍🌈 (@DS_2549) reported

    The one thing I hate about @ThreeUK is that even though I live in a strong 5G area, my phone always goes down to 3G when I come in the kitchen wtf 😭

  • Relaxed101 Steven (@Relaxed101) reported

    @ThreeUKSupport We'll see about that... but I really hope you don't do as the other greedy providers have... I'll be the first to switch to your network when I'm done with @VodafoneUK, can't stand greedy companies that charge simply because they can. Advertise this, I'm sure many feel as I do.

  • serigala DinAmri (@serigala) reported from Sale, England

    @SatjinderS @ThreeUK I've been on 3 for the last 10 years or so. Coverage doesn't seems to improve. Was bad, still bad.

  • richbutz Richard Butler (@richbutz) reported

    @EthanKnight @EE Hey @ThreeUK will be happy to see you , don’t suffer poor service !

  • ChrisHoward_85 Chris Howard (@ChrisHoward_85) reported

    A quick google into this answers the constant loading bar means “network activity” is running in the background. Coincidental considering the signal is awful even when in a high signal area & other people on @ThreeUK don’t have any signal issues. I will upgrade but not with 3.

  • radishroot2002 Gary Hodgson #FBPE🇪🇺❤️🇪🇺 💙 (@radishroot2002) reported

    @ThreeUKSupport TR152EL - still no service

  • Lewis3792 LΞWIS SIMS ⭐⭐ (@Lewis3792) reported

    @ThreeUK if I ask real nice after being a loyal customer for 5 years, would you send me a Chelsea shirt pretty please with a Lukaku on top? xx

  • NicoAdie Nico Adie (@NicoAdie) reported

    @ThreeUK hi there, my mobile broadband is down, postcode is ML27HP, Huawei B535-D300 router, can’t log into my3 either…

  • ChrisHoward_85 Chris Howard (@ChrisHoward_85) reported

    Just like when I was last due a phone upgrade @ThreeUK would appear to be weakening my phone signal to the point hardly anything will load even with a 3-4 bar 4G signal. The loading symbol keeps randomly appearing & won’t stop circling until I turn my phone off again. (1/2)

  • kill_frost Iceman One Deicing (@kill_frost) reported

    @ThreeUK Hello, we're planning work in BS10 6WE this week. We’re sorry if you experience any network disruption, we really hope you won’t. We expect to finish by 12/08/21. Get updates here 3 WHAT YOU DOING 5G??

  • ConorSharkeySC Conor Sharkey (@ConorSharkeySC) reported

    @ThreeUKSupport Hi, I logged a problem with yourselves on Friday and I have spoken to Three everyday since. The problem continues and frankly I’m done. Can you cancel my contract please or get someone to ring me and I’ll happily tell them why I will never deal with Three again.

  • ChrisDeeley Chris Deeley Bopper (@ChrisDeeley) reported

    @ThreeUKSupport let me guess. Mast issues in B31 or just Three's usual crap again.

  • ammar270 Ammar (@ammar270) reported

    @ThreeUKSupport what a pathetic mobile broadband connection. Past week every morning signal goes bad and I cant work. Without prior notice someone working on my local 3 tower for the last week. Shocking customer service

  • radishroot2002 Gary Hodgson #FBPE🇪🇺❤️🇪🇺 💙 (@radishroot2002) reported

    @ThreeUK been without a mobile signal for most of today in the TR15 area - how much longer is this expected to continue?

  • Ade63902575 Ade (@Ade63902575) reported

    @AngusTexan @JamesMarriott @ThreeUK When eventually their signal works, please stay well away cos you've just saved yourself there.

  • rabina_86 Bєє 🐝 (@rabina_86) reported

    @ThreeUKSupport No complaint was raised at the time because I had just had enough by that time and I was just going around in circles so as soon as I got off the phone I tweeted

  • thelightman93 Mr Man (@thelightman93) reported

    @ThreeUKSupport @notameadow @ThreeUKSupport your network is a joke in central London. You can have as many bars of 3G or 4G signal as you like, but you won’t be able to do anything with it! Can’t wait to cancel contract.

  • radishroot2002 Gary Hodgson #FBPE🇪🇺❤️🇪🇺 💙 (@radishroot2002) reported

    @ThreeUKSupport With no signal 👍

  • BrokenBennett Paul B (@BrokenBennett) reported

    @ThreeUKSupport you've got a network issue in BB10!

  • rabina_86 Bєє 🐝 (@rabina_86) reported

    @ThreeUKSupport I’m not happy/haven’t been happy for a while with this network I’ve contacted you many times over the last few years in regards to signal issue I’ve been on the chat for an hour where I was told they are doing some work in the area then during the same chat 20mins

  • LaurenPsych1 Lauren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@LaurenPsych1) reported

    @ThreeUKSupport It’s not going to be the SIM on two different phones with two diff numbers. We’ve had this dance before and last time you ended up refunding months of bills because you couldn’t fix the issue

  • bromley001 Si (@bromley001) reported

    @mark_moore72 @IL0VEthe80s @ThreeUK Ugh no. Never had gravy with fish. Chips and gravy is fine, but chips, fish and gravy doesn't sit well with me. For me, If you're having fish and chips, it's either salt and vinegar or curry sauce (mushy peas acceptable in either situation).

  • BrokenBennett Paul B (@BrokenBennett) reported

    @ThreeUKSupport Not straight into the feed, sorry. There's no network issue on your checker.

  • AngusTexan MB (@AngusTexan) reported

    @JamesMarriott @ThreeUK Id like to get a @ThreeUK mobile but their signal doesn’t work in my area 😞

  • RJoness26 Raimondo 🇮🇹 (@RJoness26) reported

    @ThreeUK the worst network provider in the world

  • LaurenPsych1 Lauren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@LaurenPsych1) reported

    @ThreeUKSupport I’m not asking you to refund it, I’m telling you that this is a recurring issue and that’s how you dealt with it last time. I just need you to provide a usable service, that’s what I’m paying you hundreds of pounds for