3 (Three) Outage Report
Why is my 3 (Three) service not working?
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours
The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Will 3 (Three) compensate me for the outage?
3 (Three) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use 3 (Three) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. 3 (Three) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (64%)
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Phone (18%)
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Total Blackout (9%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map
The most recent 3 (Three) outage reports came from the following cities: Southwark, Leeds, Dublin, Greenock, Oban, Hayes, Holsworthy, Middlesbrough, Manchester, London, Birmingham, Slough, Newport, Northampton and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Clarkie
(@ClarkieThomson) reported
@Ludwig_IV @ThreeUK Bloody hell…you must’ve had a bad paper round!
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Jowita
(@Jowita_) reported
@ThreeUK I haven’t received the gov emergency alert. I also haven’t had internet in W12 for the past 12 months. This network is a joke.
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Jay
(@jayjay20091) reported
@ThreeUK @ThreeUKSupport I’ve been with you guys for over 4 years and if I try and get an addition device you’re trying to charge me almost £300!??? What a joke! I’ve never missed a payment!
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annabel hallam
(@annabel_hallam) reported
@ThreeUK 2 on Three in our house. One did one didn't. I was sat in a cafe and the first alert went at 2.59pm, but phones were still receiving and going off at 3.20pm. We counted 8 waves of alerts. Not great in an emergency to get it 20mins late
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Jo Lawton
(@Jo7Lawton) reported
@stokel @threeuk but Northern England and nothing, my mum is the same network and also didn't get anything.
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‘J’
(@kingofchaos17) reported
@ThreeUK Explain yourself @ThreeUK, epic fail on your part. Another reason why I’ll be ditching your crappy service when my contract ends. Thanks for making the decision easier. #notsafe
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Gemma Dawe
(@dawe_gemma) reported
@ThreeUK Can't say I'm surprised I didn't receive one. Three are a hopeless network. Me & my mum get ridiculous signal. So bad that we can't even do a Internet speed test because it's that poor, it can't even pick up the provider & server's name because there's nothing. It's disgusting!
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Simon 🇬🇧British Baltimore Orioles Fan
(@Gorilafalls) reported
@ThreeUKSupport we are all dead as those like me on 3 did not receive the emergency message. Why have we been chucked under the bus.
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Rant
(@TravelRanter) reported
@ThreeUK Hahahaha what a bag of **** network. Nobody I know (me included) got the alert. Top tip, don’t be on Three if something serious happens!
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Mark
(@mwgary) reported
@ThreeUK Every single Three customer didn’t get it! Well, I suppose in an emergency, #three customers are toast.
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sanjuk
(@sanjayuk) reported
@ThreeUK You need to rephrase that too 100% of your network did not get it.
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Philip Myers 🇺🇦
(@PhilipMyers) reported
@ThreeUK Yeah like “we’re aware of a network problem in your area. Our engineers are working on it and we hope to have it fixed shortly”. Or “our lawyers wrote this crap”….
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Dave Mee
(@davemee) reported
How odd I don’t get emergency alerts on @ThreeUK and yet they somehow keep sending me marketing SMS on a number I have repeatedly opted out of marketing on #priorities
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Kate Foot
(@12PawsAnd2Feet) reported
@Domfrombath @ThreeUK @iD_Mobile_UK Same postcode and a Three customer, nothing here on any device either
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Mike Dazolam 🚜 🇨🇦 🇳🇱
(@Organichuman0) reported
@ThreeUK I was really looking forward to receiving the alert on my new phone complete with a new case adorned in the colours of the Ukrainian flag to signal my "virtue" but nothing happened..I'm absolutely devastated..
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Aaron MacGregor
(@Azmac78) reported
@ThreeUK @ThreeUK complete shower of a network
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chris16bit
(@chris16bit) reported
@ThreeUK didn’t get the emergency alert today despite having 4G and alerts enabled, was in Neatishead Norfolk. #emergencyalert
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Lady Gaga
(@_L4DYGAGA_) reported
@ThreeUK Never got mine bestie Wtf #emergencyalert
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Robin Bennett
(@robininohiousa) reported
@ThreeUK I work on a large holiday park and there is virtually no 4g signal. When you disable 3g later this year the whole park will be at risk as there will be no signal at all. How about fixing that with a 5g mast!!
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Wendel Reeve
(@Delreeve) reported
@ThreeUK I am now dead and my wife as well. Thanks 3 network and no it wasn't the government's fault so don't say we are contacting them about the issue. It was your fault and I'm now dead. Thanks
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Ang E
(@AngE14751034) reported
On the website @threeuk claim our area has 4G but it does not. I assume that's why we didn't get our emergency alerts. Dishonesty about coverage by saying we're 4G. An independent site agrees with me, you're the only network with no 4G here, yet your site claims you do. 1/2
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Laura Campbell
(@Lau_Campbell) reported
We didn’t have an alert today - seems it’s because we are with @ThreeUK network? #emergencyalert
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🅻🅸🆂🅰 🅿🅱 😜💎❤️
(@FleecyLisa) reported
@AthleticsDad @ThreeUK Oooh also says emergency alert will only work on iPhones running iOS 14.5 or later and Android phones and tablets running Android 11 or later
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DaOscar
(@daoscar75) reported
@ThreeUK your network sucks dogs *****, I said to my missus we wouldn’t get it because if it. Thas got to be enough of a failure to break any contract.
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Anna Flowers
(@Anna31Flowers) reported
@ThreeUK Not only have three customers not had the government alert but my three broadband is still not working since yesterday! Yet your website is telling me there's no issue in my area. I work from home so rely on the broadband. When is it going to work again???
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Maria Smith
(@MazArtistry) reported
@ThreeUK Didn’t get the alert. Think it’s your network.
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Antony Bennett
(@Antonybennett86) reported
@ThreeUKSupport is the network down, my home broadband has gone down and I tried calling 333 and it said number not in use
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David Adeola
(@DavidAdeola) reported
@SteveBlythe @ThreeUK The alert 🚨 shut down the check in counters at Tesco so customers couldn’t pay.
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Philip Myers 🇺🇦
(@PhilipMyers) reported
@ThreeUK “we’re the country’s last emergency service. Even @GOVUK could be bothered to work with us”!
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Gallagher
(@MJPGallagher) reported
So apparently people didn't get the #EmergencyAlert if they use @ThreeUK Network. What a brilliant advert for them.