3 (Three) Outage

@Milliewhittamx @ThreeUKSupport Unfortunately, I haven't enable to cancel my contrast either, which is so ridiculous! @ThreeUKSupport @ThreeUK @ThreeIreland

@Milliewhittamx @ThreeUKSupport Unfortunately, I haven't unable to cancel my contrast either, which is so ridiculous! @ThreeUKSupport @ThreeUK @ThreeIreland

@Tha_Phoenix @ThreeUK 😂 maybe it’s time to switch to another provider, but as for slow internet speed, that seems to be universal ah the moment.

@Gerryboy90 @ThreeUK I've had a contract with Three for thirteen years (and unlimited data all that time). I have never had speed over 800kbps. Not once. That is despite Three's claims that they deliver between 20mbps-200mbps (the latter with their new '5G' bullshit). I've actually had it.

@Tha_Phoenix @ThreeUK The service providers are struggling. It’s the same thing here; everyone is complaining.

@ThreeUKSupport Oh HELP! I’ve had to spend so much time on hold on calls in recent days and I somehow appear to have spent £43 on calls outside my allowance. That’s nearly 3 times my monthly plan cost 😭😭

@Tonedog_ @ThreeUK Was with them for ages and the signal was shocking. When you get a good spot it’s really fast but too many spots where it’s rubbish. Moved to Vodafone and signal is much better

@Tonedog_ @ThreeUK Appalling service. Relegated to 3G as the 4G hardly works.

@ThreeUK hi, our friends are on lockdown in Italy, they are complaining of very poor service from you and being charged extortionate amounts for data, they are unable to contact their love ones, access Emails or do any banking, they are feeling desperate, please put this right.

Thanks @ThreeUK @ThreeUKSupport @Three_Is_Broken for the worst service in the UK. You will be pleased to hear I’m leaving you for @VodafoneUK

@SarahSaysuk @ThreeUK I know, I was just attempting to alert the Network

@ThreeUK disgraceful just wanting for my contact to run out and never ever i’ll use 3 agains in my life. Horrible

@FInbloom @Ofcom @ThreeUK Same here, add not being able to make a call or receive on top of it! They can’t even help me either

@SadieF @ThreeUK They didn’t tell you many people including myself left with 0 signal to receive or make phone calls or data. I have been unconnected for 14 days now during this Corona situation and all of this because it’s ‘understaffed’

@Three_Is_Broken @three_broadband @KathrynGwyneth @ThreeUK I would agree. Has been absolutely terrible.

@ThreeUK Terrible service... Will be going to competition as soon as physically possible!

@ThreeUKSupport had no signal on my phone for the past 6 hours

@ThreeUK awful company

@ThreeUKSupport I can’t access my account and need to reset passwords for an upgrade. Website reading error messages. Need help, if not then I can go to a new provider for a new contract.

@ThreeUKSupport I’m overseas and my voicemail is not working. I have all these messages I can not clear. When I ring the number it rings then just goes silent. Please fix ASAP.

@ThreeUK bruv we’re on lockdown the least you could do is sort out your shit connection

@ThreeUKSupport Hi, I have tried so many times to chat with support team from my 3app but they couldn’t resolve the issues of network. As i have been facing this Network issue since December 2019 sovlast month your colleague has promised with me to refund my monthly charges.

@ThreeUKSupport The monthly payments of £31 which are incorrect as this includes the tariff and the charge for the new phone which I never received by upgrade as this was cancelled.

First call of duty once this lockdown is over is leaving @ThreeUK no monetary saving is worth the stress from having no signal ever. Ffs

@ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

@ThreeUK are there any reported outages in the TA21 area the Internet speed here is awful, around 2mb/sec.

@ThreeUK many of them live in unstable housing or hostels and don’t currently have access to the internet, which means they can’t communicate with their support networks or continue with their school/college education from home while they’re having to stay indoors.

@ThreeUK many of them live in unstable housing or hostels and don’t currently have access to the internet, which means they can’t communicate with their support networks or continue with their school/college education from home while they’re having to stay indoors.

@ThreeUK can u refund me the £52 u took twice out my account pls i’m poor and need food to survive lockdown cheers boss

@ThreeUKSupport I'm thinking of cancelling my current sim deal and moving to Smarty (cheaper) or Vodafone (better signal ) ....shame really as I've been with 3 for years

@ThreeUKSupport Jen, worse today than ever, still is! Contacted online help who told us to ring Tech, called number - shut! We need the internet to work from home and at the minute are paying for nothing! Ending our contract with you and moving to a more reliable & helpful provider ASAP!

@ThreeUKSupport Hi Chris, No better, I’ve switched WiFi call on to try and get around the problem.

@davemcnam @ThreeUK Same problem as me, I'm lucky if I even get 1mb

@ThreeUKSupport so how can I get in touch with anyone for my issue, the website links me to a live chat service which then tells me is unavailable and links me back to the website, been trying for days now

@ThreeUK I need some help with my Internet connection I'm not getting any where through online chat services and can't speak to any one

@ThreeUKSupport Well that explains it every time bt do work near me problems 1😫😫😫😫😫🤣🤣🤣🤣🤣

@ThreeUKSupport I am on an Unlimited Minutes tariff but when I try to dial a number I get a recorded message that says my outbound calls are blocked so as not to exceed allowance. Please help asap.

Country is on its ass, Nhs flat out, Key workers flat out, Wages reduced/jobs lost, banks & lenders offering all they can to save our economy. Email from @ThreeUK. “we are increasing your bill in line with RPI” Its not a lot of money but in the current climate, **** you.

@ThreeUK I'm on an Unlimited Voice Calls plan but I get a recorded message saying outbound calls are blocked so as not to exceed allowance. Please DM me urgently to resolve this. Your Live Chat service closed the window without anyone answering my request for help.

@ThreeUKSupport I have just checked my service on the website and it says it should be fine. I have only just been able to get online since I last did my message. I have reset everything everyday and nothing is changing.

@ThreeUKSupport why have I just had notification that my monthly charge is going up 2.7% Please tell me how you justify this increase considering tour network /data has been crap for 90% of this year Confused almost ex customer

@ThreeUK I can’t go brassing and I can’t go to the boozer. Sort ya ******* signal out so I can at least knock one out, you absolute ******* flannels.

@ThreeUK Yep there is the online chat but they don’t deal with billing enquiries,so when you think you have been overcharged when using phone & data in the US, & the bill needs paying by the 8th April,this is about as much use as no use at all. No such thing as Customer Service these days

Just saying with how overloaded and bad wifi is at the moment I think @EE @VodafoneUK @O2 @ThreeUK etc should be offering unlimited data. Just saying. Cool, bye

@samanthazoek @ThreeUKSupport Terrible scenes 🤬

@carolchan9394 @Hyperoptic @HyperopticCS @ThreeUK Have had the issue today and looks like others have been too judging by tweets. I have DM'ed @HyperopticCS.

@ThreeUKSupport I have never dealt with a company that is so difficult. Quick enough to take money you told me you wouldn’t, YET the customer had to jump through hoops to get it back 🙃

@ThreeUKSupport i m trying to buy a new sim contract is there any interested to help me out i m messaging u guys from this morning

@ThreeUK by far the worst company ever. Once my contract is up I am long gone. Nearly 4 years of absolute shit.

@ThreeUK yo real shit you lot arent funny like fr u got my number so text me n well sort this out like men

@ThreeUK app not working !! My contract and my wife's contract has now expired. I need to get it reduced to reflect that the handsets are now paid for !

@ThreeUKSupport Still slow Internet

@ThreeUKSupport No service at all in Taverham, Norfolk 👎

@carolchan9394 @Hyperoptic @HyperopticCS @ThreeUK Same here. Erratic speeds and sometimes none whatsoever. They’ll tell you they can’t guarantee WiFi speeds and offer no help though :-)

@ThreeUKSupport I have premium numbers blocked on my phone by choice. It is UK mobile numbers & landlines which are included in my unlimited minutes which I pay £10 a month on sim only contract - that I cannot call!!!! I've seen you disconnected NHS workers too! #terrible

@ThreeUKSupport Hi Charlie, not good, I received an email saying the request was unsuccessful and to try the replacement sim link, but the sim link is not working for me.

@ThreeUKSupport LOL! i have tried ringing 333 on several occassions and always told someone will call me back. never happened!!! joke.

@ThreeUK @ThreeUKSupport Hi ThreeUK, please tell me how I can get support for a faulty phone, still under warranty, at this time. FYI Online chat is not able to help and 333 is unmanned.

@luistroyano @ThreeUK @SkyUK are the same. Just received a letter stating increase in charges to my broadband / HD service and channel package .. just pure greed and thoughtless at such a difficult/horrible time

@ThreeUKSupport I mean three internet is very slow and it doesn’t be like that we need 4G internet speed but it shameful three doesn’t providing to us 4G internet we not happy with that