3 (Three) Outage Report
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Will 3 (Three) compensate me for the outage?
3 (Three) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use 3 (Three) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. 3 (Three) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent 3 (Three) outage reports came from the following cities: Basildon, Hackney, Bristol, London, Camden Town, Dublin, Lancaster, York, Hounslow, Edinburgh, Nottingham, Sheffield, Portsmouth, Southwark and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Phone | |
| Hackney |
Internet | |
| Bristol |
Internet | |
| London |
Internet | |
| Camden Town |
Total Blackout | |
 Dublin |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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CDes
(@CDesborough) reported
@ThreeUKSupport @al_quaker "It also means only those who roam will pay for the service, rather than customers who stay in the UK also absorbing this cost." - You going to put the cost of contracts down then for those not going abroad? Thought not.
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TherealMandalorian
(@MisterJamie) reported
@ThreeUKSupport @DannyB648 Does that mean all your new contracts are going down to reflect the fact the inclusive roaming charges are now only being paid for by customers using it?
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Chris McStill
(@SeasideChris) reported
@TomTalksCars @ThreeUK Yup. I put up with pretty poor coverage in some areas because of it. No point in staying now.
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Mat Read
(@MrMatRead) reported
@ThreeUK when were you planning to tell us you were scrapping Go Roam? I’ve been with you a long time now and honestly, you’re gradually taking the things away that made you stand out, that made you unique. You’ve lost what made you you. Poor form guys 🙁
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Ben Philip
(@scottishben) reported
Disappointed to see @ThreeUK announce the end of Go Roam. Was a great service and the major factor in consistently re-contracting. No problem for them if everyone else caves I suppose but @O2 and @SkyUK Mobile looking like better options right now
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Robert Cummings
(@robbiec54321) reported
@threeuksupport Hi, I upgraded from a 30 day rolling SIM plan to a 24 month SIM plan to lock in a cheaper rate before the 1st Oct roaming deadline. Does the 14 day cooling off period for contracts apply to online upgrades should I decide to switch to another network?
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Jake Williams
(@londonjakewills) reported
Good bye @ThreeUK as I will be leaving as soon as my contract is up. I signed up for a mobile contract with you due to your feel attached home mobile service. It’s awful to hear you are now charging people to roam in europe for £2 a day and £5 elsewhere! That’s disgusting.
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Andrew_B
(@AndrewBendall) reported
@ThreeUKSupport @CmdrSpace Ill explain it for you, greed. And i know your just a guy behind a screen, but pass the message up the chain, im sure three will loose business quickly enough with this change. Service is bad enough, roaming just offset it.
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Bob Loblaw ⭐️⭐️
(@RobertLoblaugh) reported
@SkyNews I remember when @ThreeUK *PROMISED* in no uncertain terms that they would never, ever, EVER do this, ever. If I hadn’t already left them for other reasons, I would be doing now.
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David Trigg
(@bigdavetrigg) reported
@Thomas_Goodearl @ThreeUK Was the only reason I never shopped around. Can see me going elsewhere now.
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Andy Bradshaw
(@andy_bradshaw1) reported
@ThreeUKSupport If on a rolling monthly SIM only plan will the new roaming charges effect me. Also will the new costs mean faster data when abroad. Don't mind paying if it means improved service.
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Brian Greenwood
(@JBrianGreenwood) reported
@ThreeUK so disappointed by your roaming charge announcement. Been a customer for 10 years and now will have to go elsewhere.
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markblue777
(@markblue777) reported
@jdale88 @ThreeUK Sucks. I think giffgaff still offer it.
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Mat Read
(@MrMatRead) reported
@ThreeUKSupport when were you planning to tell us you were scrapping Go Roam? I’ve been with you a long time now and honestly, you’re gradually taking the things away that made you stand out, that made you unique. You’ve lost what made you you. Poor form guys 🙁
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
@ThreeUKSupport @GazTheJourno It would take you more than a month to plan for this, so why did you offer incorrect information a month ago? Previous tweets stated you would NEVER reintroduce roaming fees.
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Liam Richner
(@LiamJRichner) reported
@Thomasnorris1 @SkyNews @ThreeUK Vodafone doing the same thing. 02 only network I can see that aren't bringing back charges..
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ben
(@b3njaminben) reported
from
Leeds, England
what ******** @ThreeUK ending international roaming?? hope whoever’s dumb idea that was DIES! the cheek of it honestly
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karenhardaker
(@hardaker17) reported
@ThreeUK account 9824441761 this contact ended in August so I cancel the direct debit . I no longer have use of this service and have for a long time brian hardaker
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Thomas Goodearl
(@Thomas_Goodearl) reported
@bigdavetrigg @ThreeUK Problem is no one other than O2 are offering it. Hopefully in a year in will change.
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Rich J
(@richyj1504) reported
@jtd1010 @ThreeUK Weirdest thing is that I moved to EE from Three as they said they had better coverage. Signal does seem a lot better but I’m always having problems using data even on full signal 4G. I rather have poor signal but data that works every time you use it that I had with Three.
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Martin Redman
(@burnsy171285) reported
@danbond @ThreeUKSupport @ThreeUK Agree with Daniel- it is suggestive those on rolling contracts could continue to benefit. Can you confirm either way? Could be another decade plus customer on their way out…
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Darren Rufford
(@DarrenRufford) reported
@ThreeUKSupport @ledow2 It’s still false advertising, your **** excuse does not change that.
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Martin McDonald 💙
(@nettymartin) reported
@zsk Lack of roaming charges used to be the unique selling point of @ThreeUK you would have thought they would have baulked the chance to levy these charges. I wonder what actual costs the phone companies occur when a customer 'roams'?
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James
(@jtd1010) reported
@richyj1504 @ThreeUK Their coverage is AWFUL! I was with them for years and years, moved to Vodafone and i was SHOOK! My phone was faster and you get coverage in places Three never could.
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🌸𝒟𝑒𝒶𝓀𝑜𝓃 🌸(💉💉)
(@DeakonBuck) reported
@Draegarth @ThreeUK Just need one company to just say we're never gonna do it and Reap in all the new customer base
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Anthony
(@4DegreesWest) reported
@from_hastings @ThreeUK @EE Do you need some help closing your Three accounts, to go elsewhere now? Might not be many carriers left at this rate...
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Niall Scott 🇪🇺
(@NiallScott) reported
Given the @ThreeUK news today, I might consider changing mobile network when my contract renewal comes around.
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Adam Smith
(@Adam_Smith_PHD) reported
@BWallArthur @ThreeUK 17.4 UK citizens voted Leave. They just didn't realise it meant their phone network.
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Kevin Watt
(@KevinGSWatt) reported
@ThreeUK now planning ditch #GoRoam, the one thing that kept me loyal is going. Been a three customer for over ten years it's a sad day.
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Fretwell
(@FretwellCrump) reported
@oxfordteddy @ThreeUK @SMARTYMobileUK They said it’s only if there’s an upgrade to your contract, but haven’t said exactly what would constitute an upgrade - think a lot of us are going to find ourselves upgraded where there’s no material change (different stationery etc.) - and yeah, the 3 signal is pretty poor