3 (Three) Outage Report
Why is my 3 (Three) service not working?
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If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Will 3 (Three) compensate me for the outage?
3 (Three) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use 3 (Three) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. 3 (Three) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent 3 (Three) outage reports came from the following cities: Witham, London, Harringay, Hackney, Beckenham, Llangefni, Manchester, Edinburgh, Newcastle upon Tyne, West Bromwich, Dunfermline, City of Westminster, Sheffield, Blackburn and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Witham |
Phone | |
| London |
Phone | |
| Harringay |
Total Blackout | |
| Hackney |
Internet | |
| Beckenham |
Internet | |
| Llangefni |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Papa Laz
(@Munkfish73) reported
@ThreeUK Data services are NOT working normally! My calls and data are both not working.
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dillz2077
(@dillz2077) reported
@ThreeUK Don’t offer any compensation though do you. Load of **** as a service
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🥷ドレッドワン🥷
(@Cass_TSdrone) reported
@ThreeUK Simple...... Nothing is Working.... Text, Voice calls and Data......Stop trying to use language that makes it sound like its nothing..... This has been a terrible day and compensation will be required
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paasam7
(@paasam007) reported
@hannyc84 @ThreeUK @VodafoneUK VodafoneUK also not working now
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Scout Robertson
(@sxout_x) reported
Can't receive a text message to log in to Universal Credit to complete a task to get paid this month because Three's services are once again down. If I don't get money this month which means I can't pay bills I'd love to know what you're gonna do about it @ThreeUKSupport 🤭
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Ricky G (PoisonKop)
(@RichGrannell) reported
Yet again the @ThreeUK network is down. Just after announcing that the merger with @VodafoneUK has been completed. Brilliant!
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Laddu Singh
(@lethal_laddu) reported
@ThreeUK you bunch of TW4T5 I lost some of my business because of your **** network NOT working!! Didkheads
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Andrew Lewington
(@Jabba42083) reported
@ThreeUK It's OK, @Ofcom wont do anything as usual and you'll keep providing poor service and getting away with it
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Jake Lowe
(@JakeLowe93) reported
@ThreeUK Can we leave if we’re paying for a service we can no longer use?
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Liz Marshall 🌈
(@The_LizMarshall) reported
@ThreeUK Been without voice call service all day which means I've not been able to contact my grandmother as she doesn't use the Internet. Hope this gets sorted soon 😭
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Andrew tuck
(@Andrewtuck10) reported
@ThreeUKSupport @ThreeUK - what is going on with your network - totally unacceptable
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Rob
(@robdrfc4eva) reported
@Lazybedstar @ThreeUK Really never been given anything. @ThreeUKSupport if one as been given comp for this why not everyone?
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ACGAMER
(@ACGamer_YT) reported
@ThreeUK This has been happening for so long i fear that some people in emergency situations are now going to be unable to call for help. This is not right and I hope this is resolved soon.
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Stuart Sinclair
(@Sink_12) reported
@ThreeUK What a load of shite, only network this happens with costing people alot of money in business. I will be phoning to cancel my contract tomorrow once sorted
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Kevin
(@k24w33) reported
@ThreeUK Data is not working & hasn't been since 8.30am I'm a taxis driver unable to log into the driver app to receive work, stop with the bs
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Guy Kilgallen
(@Guy_Kilgallen) reported
@ThreeUK "Yeah, just release the update, what's the worst that can happen....'
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John Glover
(@jaguarstr) reported
@ThreeUK all day no phone this is pathetic. It now 1630 it’s been down all f**king day. What the hell are you playing at. Hope your going compensate for this. I’ve missed a doctors call.
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naz ya da nazar
(@nazarryilmm) reported
@ThreeUK I CAN’T EVEN CALL YOU TO CANCEL!
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Rock Dodd
(@rock_dodd) reported
@ThreeUK and @VodafoneUK are criminally keeping quiet about the fact they don't know how to fix their phone network. They need to go out of business immediately
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Anthony Rocca
(@Asklowey) reported
@ThreeUK thank goodness I am out of contract I will be closing my account very soon. This is the most unreliable network in the UK. I would encourage anybody else who is dissatisfied to look at other alternatives
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Albert Morrison
(@bmorrison1986) reported
@ThreeUK Data still not working so stop saying it is
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Laura King
(@laurak180905) reported
@ElizOla_ @ThreeUK @O2 O2 is down too I think, I've not been able to make calls since yesterday, neither can my daughter
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𝓐𝓭𝓪.
(@teeux22) reported
Course 3 are gonna have an issue. @ThreeUK sort it out.
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BrakeB🏴
(@JoleneBrake) reported
@ThreeUK This is shocking service ! All day and no access to phone calls ! Dread to think calls I’ve missed and not also being able to contact my children to confirm where they are on way home from school
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Anthony Rocca
(@Asklowey) reported
@ThreeUK the outage is presumably not down to a piece of faulty equipment but some sort of unauthorised change on the network just shows that three are not in control of how they manage their infrastructure. Time to say goodbye.
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David@feckit
(@DavidMunn9) reported
@ThreeUK Haven’t since a 3G signal appear in years, though that doesn’t work either
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Ceejay
(@Et339) reported
@ThreeUK Jeez!! Totally forgot am still on this network. Probably had better signals shouting at my next door neighbour. Shambles!
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Katy Gibson
(@KatyGibsonWales) reported
@ThreeUK But will how sorry you are reflect on my bill? Doesn't help me speak to the hospital or surgery today
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Amy W
(@_KayFabe_) reported
@mnicrypto88 @ThreeUK Absolutely, this happens way too often. I just had a look to cancel and they want £188 for it!
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Dan7093
(@CurtDanfor60859) reported
@ThreeUK Beyond a joke this, just fix it or tell us what happened