3 (Three) Outage Report
Why is my 3 (Three) service not working?
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Will 3 (Three) compensate me for the outage?
3 (Three) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use 3 (Three) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. 3 (Three) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (60%)
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Phone (17%)
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Total Blackout (13%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent 3 (Three) outage reports came from the following cities: Birmingham, London, Glasgow, Slough, Ware, Edinburgh, Manchester, Bristol, Islington, High Wycombe, Exeter, Peterborough, Bridgend, Bodmin and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| London |
Wi-fi | |
| Glasgow |
Internet | |
| London |
Internet | |
| Slough |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin, Supports a 'Scottish Civil Rights Movement.
(@kevinoils_kevin) reported
@jimmysunny85 @ThreeUK 3 were dreadful for signal, im not happy at all..
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Luna Hartlebury
(@LunaHartlebury) reported
@ThreeUKSupport you can directly tell your CEO this your company customer service is awful (not the people who deal with twitter). When my contract with @VodafoneUK ends I'll be leaving because I don't want anything to do with three
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GLW vaxstar
(@GLWvaxstar) reported
@ThreeUK @ThreeUKSupport How long does it take you lot to reply to my message on insta I want you to read my complaint.
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Laura
(@lozzzajay) reported
@ThreeUKSupport please can you help me cancel my broadband and figure out why my bill is £83 I’m pulling my hair out dealing with your live chat support team
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Davy
(@Davy_McG) reported
@ThreeUKSupport If I could cancel all four contracts now I’d do it. Even that seems impossible.
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Davy
(@Davy_McG) reported
Dearest @ThreeUK @ThreeUKSupport I am trying my very, very best to sort a billing problem that seems to be of your making, and have had services suspended over a £10 arrears after being a customer for over 10 years. I just want to speak to a human please. 🙏🏽
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fore
(@foreshockes) reported
@ThreeUKSupport i tried to do that yesterday at 7pm and it said no agents are availlable, but on the website it says the agent **** closes at 8pm on a sunday
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Starfield bugged NPC
(@Lixopass) reported
@ThreeUK I've been without internet for 3 days on this "5G residential broadband" piece of junk and it's SIMPLY impossible to resolve it due to your mediocre service. What do I do?
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JJ
(@JJalltheway79) reported
@ThreeUK watching the US Open golf reminding me that Three have THE worst broadband I’ve ever experienced
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Alfredo Roccia
(@rockall22345741) reported
@ThreeUKSupport Hi, I'm having a really bad connection today, both with home broadband and 4G. Please help
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Craig Chiffers 📞
(@cchiffers) reported
Why is customer service so hard? @ThreeUK emailed me to say they haven’t received my device return even though DPD says it was delivered. Three’s email has no way to easily reply with delivery evidence so I have to call and speak to someone that has no clue what I’m talking about
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jimmy
(@jimmysunny85) reported
@ThreeUK ever since use merged with Vodafone the signal has been absolutely dreadful! If this is the new three then I don't want any part of it
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JAMIIE
(@JamiePulford101) reported
@ThreeUKSupport Nope that is saying no reported issues in your area yet mine keeps dropping within 30 seconds of connecting I have rebooted the box multiple times and it has been like this for 3 days if I don’t get an actual answer I will be cancelling my payment.
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Tom V
(@tomv18) reported
@ThreeUKSupport hi, I’m currently travelling and I’m receiving 10-15 texts per day saying I’m now in a go roam destination and it’s £2 per day but then my data isn’t working most of the time. Any ideas on how to fix?
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fore
(@foreshockes) reported
@ThreeUK @yungblud can you guys fix the bloody internet im trying to use my mobile data and i keep having to turn it off and on for it to work. and it then works for 5 mins before ive got to do it again. wtf is wrong with it its been 2 days hows this not fixed
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Bob -Harford-Bowler
(@Bobharford) reported
@ThreeUKSupport Rubbish never an option to speak to a human
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JAMIIE
(@JamiePulford101) reported
Seriously @ThreeUK is the worst broadband provider ever!!! Never had one so bloody awful!!!
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Simon Bangs 🇬🇧
(@simonbangs) reported
@ThreeUKSupport heya got a 5G NR5103E with you is there a way to make this pickup the Vodaphone network here they’ve got perfect coverage but due to a three local outage we barely have any speed here.
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JAMIIE
(@JamiePulford101) reported
@ThreeUKSupport I’ve had two days in a row now of near total outage on my broadband it’s a three 4G mobile WiFi hub which I’ve not had a problem with the past two months but all of a sudden the past two days I’m lucky if I get connected for more and 2 mins until it cuts off again
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Brett
(@BrettOfTheSouth) reported
You can tell @ThreeUK and @VodafoneUK merged. Signal is pants on both parts today.
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that Hassan guy
(@07463_hassan) reported
@ThreeUKSupport Please watch to the end it’s really really hard to speak to someone. The signal keeps cutting. I tried calling the police for emergency they couldn’t hear me. This is not a good from a network company I was happy with. Something needs to be done!!!
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Ali Brice. Woohoo!
(@TwiceBriceBrice) reported
@ThreeUKSupport @rgwhufc I have had full mobile data (4g/5g depending where I am) in North London, but not been able to connect to any app or browse anything online since yesterday afternoon. There must be something wrong with the network. Have restarted my phone multiple times.
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John
(@John91504893912) reported
@ThreeUK @yungblud Your 4g and 5g is down
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D.
(@pbio) reported
@SAM_F_ @ThreeUKSupport I'm having the same issue.
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Bob -Harford-Bowler
(@Bobharford) reported
@ThreeUK @yungblud Is there any way to speak to a human being on your telephone operator service urgently? I have an issue that is not covered by any of your options please help
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KELLY CLELLAND 1
(@KELLYCLELLAND1) reported
@ThreeUKSupport Thanks @ThreeUKSupport for your invaluable help today in Falkirk @ThreeUK store then in replacing Internet micro sim card for Three B2B hub there so I can get my Internet hub back up and running for me to complete urgent employer requests remotely over wkd
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Paul Anthony
(@PaulAnthonyLutz) reported
@ThreeUKSupport I have two accounts with Three. Never missed a payment. No debt. Excellent credit score, excellent bank score. I just want to know why I'm deemed a risk. I was told to reapply in 90 days. What? To be denied again for no apparent reason?
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🇰🇪
(@MrLewisVuitton) reported
@dlaminionline @ThreeUK Their signal has gotten so bad it’s not even a joke anymore lol
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Sam Ferry
(@SAM_F_) reported
@ThreeUKSupport signal is being very hit and miss the past few days. What is going on? In Oldham btw
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Service please
(@Unhappyconsume1) reported
@ThreeUKSupport Hello’s, hey dad, CV assistance amongst others. We never had this before so why now that we are on a contract with Three? Are you selling our numbers and information to 3rd party?