3 (Three)

3 (Three) Outage

Is 3 (Three) having an outage right now?

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours

3 (Three) Outage Chart 10/21/2020 06:00

October 21: Problems at 3 (Three)

3 (Three) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Phone 38.04% Phone
  • Internet 37.18% Internet
  • Total Blackout 13.94% Total Blackout
  • E-mail 5.34% E-mail
  • Wi-fi 4.99% Wi-fi
  • TV .52% TV

3 (Three) Outage Map

The most recent outage reports and issues originated from Southampton, Great Malvern, Milton Keynes, Peterborough, London, Kettering, Aberdeen, Liverpool, Lincoln, Dublin, Keswick, Henley on Thames, Hendon, Birmingham and Sandwell.

United KingdomWarrington E-mail
United KingdomBristol Internet
United KingdomReading Phone
United KingdomSouthampton Internet
United KingdomGreat Malvern Phone
United KingdomMilton Keynes Phone

3 (Three) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • jg_grets Josh Gretton (@jg_grets) reported

    @ThreeUK trying to cancel my terrible plan because in West London you don't have any coverage and your customer support is a faulty chat bot from 1993

  • mol2405 Pisscan Mol (@mol2405) reported

    @ThreeUKSupport I have called ten times and continue to get cut off. I need help ASAP. Can someone please get in touch

  • johnsmith2611 johnsmith26 (@johnsmith2611) reported

    @ThreeUK a conversation I had on the 9th of October where you confirmed that you would amend my credit report has not been recorded correctly.devastated, crying, and helpless. My life is help . I cannot believe this is how you treat your customers #customercare #customercomplaint

  • KaylinKeri Keri Kaylin (@KaylinKeri) reported

    @ThreeUK as soon as I mentioned I wanted to cancel the contract I was put in a phone queue and have been waiting 40 mins already? How can that be good customer service?? Also: Could you please add more songs to your queue.. I can't be "sitting on that morning sun" anymore

  • Aaqil Aaqil Mahmood (@Aaqil) reported

    @ThreeUK EE and Three are the poorest network of UK for quality.

  • Michael78259709 Michael O'Brien (@Michael78259709) reported

    @ThreeUK You have a problem with your infrastructure in the CO5 9 area. Anyone using a three mobile can’t dial local landline numbers. Have tried reporting it to your Indian call centre which after speaking to 6 different people and being hung up on twice got me nowhere...

  • SophieKirkham4 SophKirkham. 🐼 (@SophieKirkham4) reported

    @ThreeUK your company name must stand for THREE WEEKS with no WiFi and phone signal. I’m coming to the end of my patience with none of you helping me.

  • MaireadLeonard3 Mairead Leonard (@MaireadLeonard3) reported

    @ThreeUKSupport The service I am currently receiving is completely unacceptable. Continuously being passed along and no one willing to take responsibility.

  • densiepai baby stingray legs (@densiepai) reported

    @ThreeUK hello, my old mobile number was supposed to be transferred from EE to three yesterday. I'm recieving texts from people to both the old & new number on the same phone, and when I reply they are coming from the new number instead of my old number. Can you help? Confused 😳

  • johnsmith2611 johnsmith26 (@johnsmith2611) reported

    I demand that @ThreeUK contact me on this matter before I suffer a further mental breakdown. Your customer care is totally inhuman. 07584340944

  • johnsmith2611 johnsmith26 (@johnsmith2611) reported

    @ThreeUK I hope you know that you are consciously aware that one of your customers is going to be made homeless because of your mistakes. You have jeopardised my financial well-being. Your customer care teams all give different advice and promises and misinformation.

  • Marooned_Sailor Ian Judd (@Marooned_Sailor) reported

    @ThreeUK so when is eSim support finally coming please... a date would be good 😌

  • DeclanMorrow Declan Morrow (@DeclanMorrow) reported

    @ThreeUKSupport Also called my bank to confirm the payment issue is not on their side.

  • OliWileman Oli Wileman (@OliWileman) reported

    @ThreeUK not had a working sim for 14days. Sent a pre-activated replacement sim 11 days ago. Can’t manually activate as not recognised - agreed tech. issue on your end. Still not activated & have just been told for the 5th time it will be done ‘by the end of the day’. Now what?

  • michelle_mabel michelle sheehan (@michelle_mabel) reported

    @ThreeUK hello Three... I’ve overpaid £700 I keep getting in touch with your customer services. No answer! Please advise...

  • johnsmith2611 johnsmith26 (@johnsmith2611) reported

    @ThreeUK three said they would call me back on two occasions. Neither times did they call me back. At this point, my life is ruined. I never ever once paid a bill late to three in my entire life. You have my my life hell. #mentalhealth #MentalHealthForAll #customercare

  • johnsmith2611 johnsmith26 (@johnsmith2611) reported

    @ThreeUK your customer care line does not work. It’s been suffering from technical glitches for 3 days this week. #CustomerService #customercare

  • johnsmith2611 johnsmith26 (@johnsmith2611) reported

    @ThreeUK you have made my life a living hell for 2 months. Your customer negligence means I will be homeless within a month.

  • fake2o Geoff Newman (@fake2o) reported

    @ThreeUKSupport Hello Mark, having long term issues with my wife’s phone. Upgraded in June and changed from my name to hers. Despite the contract being taken every month she still has to purchase PAYG top ups to use it and it’s still under my name.

  • chadderscheesee Chadders (@chadderscheesee) reported

    @ThreeUKSupport No - it’s bad hear. I left @ThreeUK for 5 years and came back to the network thinking you’d have resolved the issue

  • chadderscheesee Chadders (@chadderscheesee) reported

    @ThreeUKSupport You’ve looked at the areas - ‘you have excellent service’. I’ve had someone patronisingly tell me to turn my data off and on and reset my network settings... I just want out basically. Over the last 10 years I’ve had 3 separate contracts with 3 and it’s always been like this

  • RaphaellaChiara Raphaella (@RaphaellaChiara) reported

    @ThreeUKSupport Hi, I just purchased an add on but only need it for the month. If I cancel it now will I lose the add on or will it stay until my month renews.

  • chadderscheesee Chadders (@chadderscheesee) reported

    @ThreeUKSupport It isn’t just where I live, it’s everywhere I go! I’ve lived in 3 postcodes this year and it’s awful everywhere. I’ve been through troubleshooting, the works. But you still won’t let me cancel even though you’re breaching the contract!

  • chihuynh8 Dr Chi Huynh (@chihuynh8) reported

    @ThreeUK is the mobile broadband network down in Birmingham B4 postcode? The coverage seems patchy this morning.

  • WhartonEileen Eileen Wharton (@WhartonEileen) reported

    @ThreeUK Hello, I ordered an I phone 11 which came on 24the September. It doesn’t work properly and hasn’t since I got it. I’ve reported it four times now. Someone was supposed to arrange delivery of a new device and collection. Still nothing. Please help!

  • KaraXCX_ 𝘬𝘢𝘳𝘢 𝘹𝘤𝘹 | LIKE AND RT PINNED ❁ (@KaraXCX_) reported

    @ThreeUK improve your service as my phone network is slow af. thanks.

  • chadderscheesee Chadders (@chadderscheesee) reported

    A limerick about my time on @ThreeUK There once was a network called Three Bad service they did provide me No signal or reception Internet far from perfection And now they want a cancellation fee

  • LukePeach63 Luke Peach 🇸🇪🇬🇧 (@LukePeach63) reported

    @shah_uk1 @ThreeUK Damn not £3

  • deeayehope Dominique Hope (@deeayehope) reported

    Worst thing I’ve done this year is switch to @ThreeUK never have signal. People ring me and apparently my number isn’t recognised. And I’ve now had no service since 8pm and surprise surprise customer service are shut.

  • JanisTriblis Janis Triblis-Runcitis (@JanisTriblis) reported

    @ThreeUK 1 Will going to order online! 2 Will pay full amount! Third Will say f*** off 3mobile with your poor network and will move to EE ( sounds like a plan)