Is 3 (Three) having an outage?
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
No problems detected at 3 (Three)
3 (Three) problems in the last 24 hours
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments.
Most Reported Problems:
- Total Blackout
3 (Three) Outage Map
The most recent outage reports and issues originated from London, Newark on Trent, Solihull, Kensington, Lambeth, City of Kingston upon Hull, Neath, Dewsbury, Bridgend, Bromley, Glasgow, Rossendale District, Birmingham, West Bromwich, Surbiton, Chorley, Alfreton, Liverpool, Houghton-Le-Spring, Bolton, Swadlincote, Farnham, Manchester, Southampton and Coventry.
3 (Three) CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
3 (Three) Issues ReportsLatest outage, problems and issue reports in social media:
@Frankline141 @j0toro @virginmedia @ThreeUK @ThreeUKSupport Absolutely shocking way for them to treat their consumers.
@ThreeUK @HuaweiMobileUK @PUBGMOBILE Bad service in SR4 only 3G I don't have 4G
@ThreeUKSupport Will my phone be unlocked straight away or do I need to wait for the 30 days to finish if I cancel my contract
@ThreeUK thank you, best customer service ever, got bill waiver due to signal issues. Hope issue gets resolved quickly
@TRAXXAS58 @RWL1990 @ThreeUK @HuaweiMobileUK @PUBGMOBILE Where i am nobody else compares to three for signal
Kate E. Jamieson
@Lee87Charles @ThreeUK Classic Three tbh. I can't fault them usually. Get signal bloody everywhere and they're usually v good but
@kateejamieson @ThreeUK its not the providers fault, it's the issue between Google & Huawei. That said if Google do an update to pull all existing features, I'll lose like 50% of the main features I use, maps, chrome, play, play store, you tube etc so I lose out... Voda contract is then invalid
@ThreeUKSupport hi, landed in US last. Right but cant connect to 4g, please help
@jameze1992 @ThreeUK Maybe so, but as most handsets form part of the contract you take out with an operator, it becomes a real problem when that handset is instantly unfit for purpose and a future security risk. People who bought outright are screwed though
@ThreeUK My partner is visiting Kosovo, she had a txt message saying she was in Serbia, and that she could use her allowance.. Tried to speak to customer service, as much use a an ashtray on a bicycle..
So happy I am leaving @ThreeUK!Apart from the crap signal, I call up to cancel, I queue to get through to the "cancellation team", only to find out I didn't get put through to them, and I have to wait in another queue with a longer wait time. 🤬😤
How can I have full signal and 4g yet nothing loads @ThreeUK your network is a shambles
@sigwinch28 @ThreeUK Yeah, no reception at the office or at home. App-less wifi calling on a Moto X4 doesn't seem supported either. Walked into a @ThreeUK store and they didn't even try to help: "don't know, sorry".
@ThreeUKSupport I managed to switch it to 3g, the speeds are around 4. It used to be closer to 30 on 4g before the issues. I noticed it yesterday morning but was not using it much last week so could have been playing up earlier.
@ThreeUKSupport I quit three due to the price rises, you were supposed to waive the early termination charges, you told me you would, you took the money anyway… I contacted support, they promised a refund within 5 working days. You still have my money.
@Carolesmith71Cs @ThreeUKSupport @HuaweiMobileUK @Google If you have a current phone it should not Make a difference, you will still get EMUI & Huawei updates just not Google security patches. Unless the issues is resolved any future Huawei phones will not include Google apps & App Store
@ThreeUKSupport Please could you advise me and all your customer over the @HuaweiMobileUK situation over @Google. AS I have only renewed my contract at the beginning of the year and thought I would give Hauwei phone ago . But with all the problems that has raised I wish I didn't.
@ThreeUKSupport Hello guys. Please can you tell me if you have 4g network issues in chichester. Po196sb area. Phone has full 3g. When I force it to use 4g it gets one bar and hardly works. Usually full 4g coverage. Thanks.
@_JessWells @EE @ThreeUK Guess we wait and see what the impact is, but I'd hope to be allowed a phone swap or to be let out of contract early should the worst happen.
@ThreeUKSupport E5 8BB. 3G works but it's slow and I have to keep switching back to 4G once I leave my immediate area.
Hey @ThreeUK sort your network out! After a month of signal coming and going it's starting to get annoying now!
@ThreeUK am experiencing really bad internet connection. I need assistance. Thanks
@ThreeUKSupport Its b303qz I have a Samsung 7. I've noticed my signal and speed is very poor at work as well
@lucyycarter27 @ThreeUK my signal has been shocking today. Same area(ish). I have been dipping in and out.
@ThreeUKSupport that's as maybe but i don't see how that helps me now. I've been in touch with customer service who passed me on to your engineers who did a few checks and tweaks but it still hasn't improved my signal.
@ThreeUKSupport I’m looking into this further and I can’t see where my roaming data limit either is (since when was there one within EU) or how I could have breached it. The bill suggests the data usage on those 3 days in the EU were an issue somehow.
@ThreeUKSupport now i know why your monthly contract prices are so good, it's because your network speeds are slow and 4G connectivity is atrocious. seriously thinking about canceling my contract with you in the next 7 days if things don't improve
@ThreeUKSupport No your colleagues told me to keep my phone and not cancel it because I can just use my phone abroad! Yes I know I have to pay to cancel but I shouldn’t have to faff on with it when I’m abroad!! How much do you charge for texts when my go roam runs out
@ThreeUKSupport I shouldn’t have to cancel the contract when I’m out there I tried to do it many times before I leave and your staff were pushy and would not let me so told me to use my phones data while out there. I’m now going to have to pay to leave your company early and -
@ThreeUKSupport I've never put it onto 3G. It's not even peak times it struggles. Pick any time from 10am to 6pm and it'll be dragging on
@ThreeUKSupport No thanks. This issue happens every couple of months when my credit runs out.have a good Sunday JC.
@ThreeUKSupport That's weird. It's normal everywhere else. The postcode I gave I struggle to pick up a signal or it's very low usually
@ThreeUKSupport It's pretty poor throughout the day every day. Struggle to open even a video sometimes. Constantly turning off and on mobile data.
@ThreeUKSupport the signal at G32 7XW has been horrendous and almost unusable for months now. Tried 2 different phones and sim cards.
@ThreeUKSupport your service is finishing me, you lot gotta be trolling cos how does your network get worse every couple months
Absolutely outrageous service by @ThreeUK. So entirely caught up in their own bureaucracy, dare I say blinded by it, that they failed to even take the first step towards rectifying not one but two large mistakes they have made in regards to my account.
from Lambeth, England
@ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.
@ThreeUKSupport no, don’t actually see the network change it just sends me a text about albania and then charges me
@ThreeUKSupport Hi, yes it’s there but I never heard or received anything. I tried calling and never got connected (this happened a few times) and tried live chat too but again no answer😫
@ThreeUK hi 3 can you tell me if you will be selling the new Sony 1 on its release in the Summer. Current Customer due an upgrade Ta!
@ThreeUK hands free with @easyJet never works!! Always get charged! What a con #badcustomerservice #ripoff #cancelmycontract
from City of Kingston upon Hull, England
@ThreeUK oh dear how can three go from 10 to zero in 2 days very disappointed long term customer!😕
@ThreeUKSupport no, my phone and sim is fine. my sister who is also with 3 is having the same issues as well, our connection everywhere apart from at home is absolutely atrocious and just is barely working at all
@ThreeUKSupport System issue apparently, for the last 6 months this has been an issue. All mobile services are completely off.
@Woman_of_Gold @ThreeUK Nope my service is fine 😁
from Dewsbury, England
@ThreeUKSupport I needs to speak to an adviser as I have an issue with my sim only contract.
@ThreeUKSupport The phone is just over 2 years old ! And Apple say it’s threes problem under the 6 year act.
@ThreeUKSupport It was, but I recently reloaded it due to some issues and the animations are installed as part of the "operator settings" I mean I know ways to get rid of them, but they'd void warranty... If it's not possible I'll try not restarting at night... for the sake of my corneas... :)
@ThreeUKSupport I have really bad anxiety. I don’t wanna spend hours having panic attacks if there’s another way to do it.
@ThreeUKSupport I tried all of that and was even provided with a new SIM a few months ago. Nothing has resolved the issue so far. The data speed keeps being terrible.
@ThreeUK I am trying to make calls and being asked for an additional payment however, I have unlimited minutes & texts. Please can you help as it is 101-police services I am Trying to get into contact with!
@ThreeUK I have 100gb and I can’t even use it I have to connect to WiFi because of how slow it is Damn it
from Bromley, England
@ThreeUKSupport Thanks for the reply but it’s possibly a bit late now, the #Eurovision polls closed about 12 hours ago! 😋 (Other people were reporting problems too but I did eventually get through)
from Glasgow, Scotland
@ThreeUKSupport Hey, I've got a Galaxy A5 (2017) here. Hope you can, my reception in my flat is really poor so most calls cut out
from Dewsbury, England
@ThreeUKSupport Basically this is only the tip of the iceberg and I have to resort to twitter to get some service. My phone cannot ring in or out after an iOS update. The phone cannot be repaired only replaced say Apple!
@risbytv @O2 @ThreeUK @Apple Bloody annoying for iPad users too ! I only get shown three wired cell providers I’ve never heard of. Come @ThreeUK it can be that hard technically. Must be commercial.
I have two phones, one on @O2 and the other on @ThreeUK - neither support the @Apple esim so I can’t move to one device. Not sure if this is a technical or commercial issue but it is annoying for this user!
@ThreeUKSupport I have a monthly SIM only plan and it's my home postcode. The internet is slow throughout the day most days and it has been particularly bad the last few weeks.
from West Bromwich, England
Just got a text message from @ThreeUK to tell me how much internet I’ve used this month... ...AT 00:55 AT NIGHT. **** OFF. I DON’T CARE. I’M TRYING TO SLEEP!😡😡😡
@Fairphone 2: ✓ @UBports installed: ✓ @ThreeUK allowing my phone to connect to the network: ..... feelsbadman