3 (Three) Outage Report
Why is my 3 (Three) service not working?
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If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Will 3 (Three) compensate me for the outage?
3 (Three) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use 3 (Three) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. 3 (Three) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (31%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map
The most recent 3 (Three) outage reports came from the following cities: Peterborough, Edinburgh, Dagenham, Bristol, Risca, Dublin, London, Fulham, City of London, Woodhall Spa, Northampton, Birmingham, Hounslow, Swansea and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Edinburgh |
Total Blackout | |
| Dagenham |
Internet | |
| Bristol |
Phone | |
| Risca |
Internet | |
 Dublin |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nicki Rann
(@NickiRann) reported
Tyler @ThreeUK Edinburgh store. Is the one. All on online chat, all nice and easy. When good customer service seemed like it never existed, he proved me wrong. A cheesy post cos genuinely a happy camper instead of the crappy grinch other businesses have awoken in me lately.
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Gary Hodgson #FBPE🇪🇺❤️🇪🇺 💙
(@radishroot2002) reported
@ThreeUKSupport I can’t, I’m having to go out of my way at work to find somewhere with WiFi. All I want is someone to tell me when this problem is likely to be resolved, as this is massively inconvenient
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James ⭐️⭐️
(@AdmiralPellaeon) reported
@ThreeUK Do you have any network in Wales? It seems no point in the having the unlimited package when I get unlimited of nothing while on holiday.
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Sam
(@HeritageCFC) reported
@ooohjessi @ThreeUK @trivago I’m so stupid…
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DS 🌹🇬🇧🏳️🌈
(@DS_2549) reported
The one thing I hate about @ThreeUK is that even though I live in a strong 5G area, my phone always goes down to 3G when I come in the kitchen wtf 😭
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Steven
(@Relaxed101) reported
@ThreeUKSupport We'll see about that... but I really hope you don't do as the other greedy providers have... I'll be the first to switch to your network when I'm done with @VodafoneUK, can't stand greedy companies that charge simply because they can. Advertise this, I'm sure many feel as I do.
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DinAmri
(@serigala) reported
from
Sale, England
@SatjinderS @ThreeUK I've been on 3 for the last 10 years or so. Coverage doesn't seems to improve. Was bad, still bad.
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Richard Butler
(@richbutz) reported
@EthanKnight @EE Hey @ThreeUK will be happy to see you , don’t suffer poor service !
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Chris Howard
(@ChrisHoward_85) reported
A quick google into this answers the constant loading bar means “network activity” is running in the background. Coincidental considering the signal is awful even when in a high signal area & other people on @ThreeUK don’t have any signal issues. I will upgrade but not with 3.
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Gary Hodgson #FBPE🇪🇺❤️🇪🇺 💙
(@radishroot2002) reported
@ThreeUKSupport TR152EL - still no service
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LΞWIS SIMS ⭐⭐
(@Lewis3792) reported
@ThreeUK if I ask real nice after being a loyal customer for 5 years, would you send me a Chelsea shirt pretty please with a Lukaku on top? xx
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Nico Adie
(@NicoAdie) reported
@ThreeUK hi there, my mobile broadband is down, postcode is ML27HP, Huawei B535-D300 router, can’t log into my3 either…
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Chris Howard
(@ChrisHoward_85) reported
Just like when I was last due a phone upgrade @ThreeUK would appear to be weakening my phone signal to the point hardly anything will load even with a 3-4 bar 4G signal. The loading symbol keeps randomly appearing & won’t stop circling until I turn my phone off again. (1/2)
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Iceman One Deicing
(@kill_frost) reported
@ThreeUK Hello, we're planning work in BS10 6WE this week. We’re sorry if you experience any network disruption, we really hope you won’t. We expect to finish by 12/08/21. Get updates here 3 WHAT YOU DOING 5G??
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Conor Sharkey
(@ConorSharkeySC) reported
@ThreeUKSupport Hi, I logged a problem with yourselves on Friday and I have spoken to Three everyday since. The problem continues and frankly I’m done. Can you cancel my contract please or get someone to ring me and I’ll happily tell them why I will never deal with Three again.
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Chris Deeley Bopper
(@ChrisDeeley) reported
@ThreeUKSupport let me guess. Mast issues in B31 or just Three's usual crap again.
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Ammar
(@ammar270) reported
@ThreeUKSupport what a pathetic mobile broadband connection. Past week every morning signal goes bad and I cant work. Without prior notice someone working on my local 3 tower for the last week. Shocking customer service
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Gary Hodgson #FBPE🇪🇺❤️🇪🇺 💙
(@radishroot2002) reported
@ThreeUK been without a mobile signal for most of today in the TR15 area - how much longer is this expected to continue?
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Ade
(@Ade63902575) reported
@AngusTexan @JamesMarriott @ThreeUK When eventually their signal works, please stay well away cos you've just saved yourself there.
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Bєє 🐝
(@rabina_86) reported
@ThreeUKSupport No complaint was raised at the time because I had just had enough by that time and I was just going around in circles so as soon as I got off the phone I tweeted
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Mr Man
(@thelightman93) reported
@ThreeUKSupport @notameadow @ThreeUKSupport your network is a joke in central London. You can have as many bars of 3G or 4G signal as you like, but you won’t be able to do anything with it! Can’t wait to cancel contract.
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Gary Hodgson #FBPE🇪🇺❤️🇪🇺 💙
(@radishroot2002) reported
@ThreeUKSupport With no signal 👍
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Paul B
(@BrokenBennett) reported
@ThreeUKSupport you've got a network issue in BB10!
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Bєє 🐝
(@rabina_86) reported
@ThreeUKSupport I’m not happy/haven’t been happy for a while with this network I’ve contacted you many times over the last few years in regards to signal issue I’ve been on the chat for an hour where I was told they are doing some work in the area then during the same chat 20mins
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Lauren 🏴🇪🇺
(@LaurenPsych1) reported
@ThreeUKSupport It’s not going to be the SIM on two different phones with two diff numbers. We’ve had this dance before and last time you ended up refunding months of bills because you couldn’t fix the issue
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Si
(@bromley001) reported
@mark_moore72 @IL0VEthe80s @ThreeUK Ugh no. Never had gravy with fish. Chips and gravy is fine, but chips, fish and gravy doesn't sit well with me. For me, If you're having fish and chips, it's either salt and vinegar or curry sauce (mushy peas acceptable in either situation).
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Paul B
(@BrokenBennett) reported
@ThreeUKSupport Not straight into the feed, sorry. There's no network issue on your checker.
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MB
(@AngusTexan) reported
@JamesMarriott @ThreeUK Id like to get a @ThreeUK mobile but their signal doesn’t work in my area 😞
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Raimondo 🇮🇹
(@RJoness26) reported
@ThreeUK the worst network provider in the world
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Lauren 🏴🇪🇺
(@LaurenPsych1) reported
@ThreeUKSupport I’m not asking you to refund it, I’m telling you that this is a recurring issue and that’s how you dealt with it last time. I just need you to provide a usable service, that’s what I’m paying you hundreds of pounds for