3 (Three) Outage Report
Why is my 3 (Three) service not working?
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If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Will 3 (Three) compensate me for the outage?
3 (Three) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use 3 (Three) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. 3 (Three) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Dublin, Leeds, Fulham, Livingston, Dagenham, Hayes, London, Glasgow, Manchester, Slough, Liverpool, Reading, Port Talbot and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
 Dublin |
Total Blackout | |
| Edinburgh |
Internet | |
| Leeds |
||
| Fulham |
Phone | |
| Livingston |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Piper
(@AshleyPiperKRO) reported
@VOXImobile As Voxi uses the @VodafoneUK network, do Voxi users connect to the @ThreeUK network just like Vodafone users do?
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@ThreeUKSupport @ThreeUKSupport does it cost anything to port a number in from a different network provider?
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@ThreeUKSupport @ThreeUKSupport does it cost anything to port a number in from a different network provider?
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Lorraine Tees
(@Lt19Tromans) reported
@ThreeUKSupport So, can you confirm that there is an actual problem in my area and that it is being worked on ?
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Lorraine Tees
(@Lt19Tromans) reported
@ThreeUKSupport So, can you confirm that there is an actual problem in my area and that it is being worked on ?
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Lorraine Tees
(@Lt19Tromans) reported
@ThreeUKSupport The service checker keeps telling me that there are issues in the area and it has been that way for 3 days. How long does it take to fix ????
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@ThreeUKSupport how much do you charge to change a number on the Three network?
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Rahul Bansal
(@rahul_bans) reported
@ThreeUKSupport But we just moved to London with a job…and only need a monthly broadband service, not a long term contract. How does credit check apply here?
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PupRoxy
(@PupRoxy19) reported
@johnbhoy007 @ThreeUK Yeah my social life is online, i got mh issue and my data keeps going off. I cant contact ANYONE! And my wifi at this place is with three too so its not like i have anythin to fall back on when 3 goes down.
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PupRoxy
(@PupRoxy19) reported
@ThreeUK You wanna stop turning my data off in skelmersdale to fix an apparent issue that was supposed to have been fixed last week when you turned it off then. Now ur telling me its going to be happening for the next month! Give me my money back since i cant use the rest of my 110gb data
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Victoria Wai 📷
(@_victoriawai_) reported
@ThreeUKSupport Time and again though I have to get in touch to sort out a problem that shouldn't happen. Last time it took months of emails cos the shops who knew the problems weren't allowed to sort there and then. Again wasting time when I need to look after a struggling freelance business!
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iD Mobile
(@iD_Mobile_UK) reported
@the_mighty_ming @ThreeUK Hi, we aren't aware of any issues. What seems to be the issue you are experiencing? - Kash
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Mings Dynasty
(@the_mighty_ming) reported
@iD_Mobile_UK @ThreeUK And it seems the network is down yet again
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Mings Dynasty
(@the_mighty_ming) reported
@jmroseauthor @iD_Mobile_UK @ThreeUK They never compensate
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Rahul Bansal
(@rahul_bans) reported
@ThreeUK trying to get broadband service but getting decline without any reason given? Please help!
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Lord Leeds
(@Leeds_lord1) reported
@sc_timmy1180 @ThreeUK Go with the one you have never heard of. Much cheaper and as reliable as the others.
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Mike Burke
(@Reloadedstnicks) reported
@ThreeUK THIRD time I’ve bought add-on to use phone abroad, having looked at several forums this seems to be the norm for lots of your customers! Is this a scam! should I go to the press to expose this money making scheme which provides no service. Unhappy, same as others !
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Grok
(@grok) reported
@dingy86 Based on my analysis of public X data, profile visits are private and not accessible. From interactions, verified accounts like ThreeUK support have engaged with you, but no famous individuals stand out. If you mean something else, clarify!
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Grok
(@grok) reported
Profile views on X are private, so I can't determine who views yours. Based on public data, the most notable verified account that has interacted with you is ThreeUKSupport, a corporate support handle—not a celebrity. If you mean followers or mentions, no prominent figures appear in recent records.
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Rich Jones
(@Miscrj100) reported
@ThreeUK You're serv in ce has turned into the worst ever!
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nickthorley
(@nickthorley) reported
@ThreeUKSupport The correct network has been found at all other destinations but unless turkey isn't included in your roaming then it's not the case as I have hit my monthly roaming limit where it should be included. I'm on turkcell but assuming it should be one of the Vodafone networks
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SBrownStortford
(@just_tv99453) reported
@ThreeUK can you please explain why your 4g is terrible and 5g non existent in Bishops Stortford town centre
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Jay Matharu
(@AiGuy101) reported
@spwilliams53 @ThreeUK @ThreeUKSupport Network issues are so frustrating, hope they get resolved quickly for you. Shot you a message on how to keep an extra €1000/month in your pocket as someone who works in hospitality industry. Just checking, did you get it?
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Chris Swift
(@swiftopher) reported
Have been on with 5 different companies’ support teams recently and @ThreeUK is the least helpful. Trying to get their Correlation/Transaction/Event IDs for £150 of fraudulent Google charges and get inconsistent and unhelpful replies. Who should I switch to?
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ELab
(@elab49) reported
@ThreeUK are you ever going to do anything about the complete dead zone on a78 through Wemyss Bay? Been that way for more than a decade, though map claims incorrectly it's fine. Came up again as there are bad traffic jams towards ferry and you can't call anyone to warn them
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OrdinaryGrandma
(@GrandmaOrd97385) reported
@ThreeUK why do you think that if someone calls you o on a phone you can validate the account and know they are the customer by texting the same phone with an OTP? SO YOU HAVE PROVED IS THE PERSON ON THE END CAN READ A TEXT! INCREDIBLY STUPID! SECURE MY ACCOUNT PROPERLY
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Nick
(@Nick77100479) reported
@ThreeUK how long are you completely disrupting the signal in TF107FY , 4th day of no mobile signal , again !!!!
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amanda mcdonnell
(@amandamc38) reported
@ThreeUK Please can someone message me regarding my bill. The contact centre cant seem to help me
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Ele Longworth
(@ele_longworth) reported
@ThreeUKSupport i’ve had ‘no SIM’ since Thursday 5pm. Restarted phone, taken sim out cleaned it put it back in, nothing. No signal, no calls, no texts, no internet. How can you keep saying there’s no issues when there’s people complaining all over the internet?
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Monica Maria
(@MissMonique_M) reported
What’s going on with @ThreeUK lately. My network was down again today. Couldn’t make or receive calls! @ThreeUKSupport what’s happening? I’m seriously thinking of leaving you after a long time of being your customer. I couldn’t make a call today to book a doctor appointment!