3 (Three) Outage Report
Why is my 3 (Three) service not working?
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If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Will 3 (Three) compensate me for the outage?
3 (Three) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use 3 (Three) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. 3 (Three) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (25%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent 3 (Three) outage reports came from the following cities: Hackney, West Bromwich, Croydon, Manchester, Norwich, Edinburgh, Glasgow, Dublin, Halstead, Kingston upon Thames, Wigan, London, Douglas, Wembley and Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| West Bromwich |
Internet | |
| Croydon |
Phone | |
| Manchester |
Wi-fi | |
| Norwich |
Phone | |
| Edinburgh |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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DAVID
(@kossoff333) reported
@ThreeUK If you in York just bear in mind that the railway station is absolutely terrible for trying to get data the signal is rubbish
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Simon Harper 🇺🇦🌻
(@simon_harper) reported
@ernmander @ThreeUKSupport Could be from any website / service. Been having spam texts regularly now too. Also I bet they use a random number generator too and spray out their shite hoping to hit a correct one.
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stephen ferry
(@sfez9) reported
@ThreeUKSupport No communications with any social M teams. I have raised network issues with the chat teams and had phone calls with call centres.
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Coyle
(@jokeoil) reported
@ThreeUKSupport I can't get through to Customer Service after you've sent me an iPhone that can't be set up. Terrible service. Please rectify ASAP
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Ase Trap ke Penis Emonate! #ZimAt42
(@djfistoz_uk) reported
@siisa_moyo @ThreeUK They are a scam them lol they need to fix up
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Linda
(@EllettLinda) reported
@ThreeUK when is 4G going to be working again? Been broken all day.
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mitchell
(@motchull) reported
@ThreeUKSupport why do you make it literally impossible for anybody to log in to their accounts? what ********
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Election
(@ukvote15) reported
@ThreeUK still taking money from my bank account over a year after I cancelled my phone contract. This must stop now @Ofcom can you help put a stop to this wholesale theft?
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Megan Bass
(@MegBass_) reported
@ThreeUK is such a **** network I’ve just realised. Been with them almost 10 years and they have nothing to offer. All they do is raise the rates every year. And the signal is **** too. Once my contract is done I’m going elsewhere
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Dawud Marsh Ⓥ
(@DawudMarsh) reported
@ThreeUKSupport So, @ThreeUKSupport I contacted Iceland on social media, they quickly agreed a refund and issued it to us. You guys, started to follow up and now nothing despite us tweeting what poor internet we have to put up from you. And you don’t respond at all.
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Yh84
(@yh1___) reported
@ThreeUK shocking customer service contract will be ended after 15 years cannot look after exsiting customers. Rude staff in international call centers! All 3 of my contracts will be cancelled. Called for an upgrade and got treated with no respect!!!!
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simonp
(@s1m0np) reported
@ThreeUKSupport I contacted support and asked for it to be cancelled but since then you have sent me an email telling me that the contract will roll over to a new contract.
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DAVID
(@kossoff333) reported
@ThreeUK Only competition I’m interested in is why the signal is absolutely rubbish at York railway station
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Playmaker08 🇵🇪🇺🇸⚽️⭐️⭐️
(@playmaker9208) reported
@ThreeUK I sincerely hope that you enter into bankruptcy! You’re against against my club is virtue signaling at its worst!
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Anthony Atkinson
(@Atkinson3424) reported
@ThreeUKSupport why is my three data router not working
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Dawud Marsh Ⓥ
(@DawudMarsh) reported
@ThreeUKSupport I’ve phoned chatted online to complain and there is no difference in service. I need a link or address or person I can contact to cancel our contract with no penalty and get a refund. Is there a link for that?
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Yh84
(@yh1___) reported
@ThreeUKSupport @ThreeUK shocking customer service contract will be ended after 15 years cannot look after exsiting customers. Rude staff in international call centers! All 3 of my contracts will be cancelled. Called for an upgrade and got treated with no respect!!!!
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DAVID
(@kossoff333) reported
@ThreeUK I don’t wanna go to New York I just want a railway station in York to have a signal with the 3 Network!!!!!
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Dan Rubin
(@danrubin) reported
An odd combination of @ATT incorrectly blocking my Huawei 4G device from phone service in the US, and @ThreeUK changing their international roaming policies, means I'm now only online when I have access to wifi. 2009 travel vibes.
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Dawud Marsh Ⓥ
(@DawudMarsh) reported
@ThreeUKSupport Does that mean you’ve decided not to follow up our complaint that our internet is rubbish? Just leave us to suffer with it?
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Coyle
(@jokeoil) reported
@ThreeUK Terrible customer service. Can't get through to staff to discuss iPhone you have sent me that can't be set up.
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Michelle Heron Art
(@mheronart) reported
@ThreeUKSupport I’ve reset it and this morning we have absolutely nothing again. I’m starting to lose my cool and I’m going to cancel my contract if this isn’t resolved soon as I rely on the internet for income.
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Thomas Jones
(@ThomasAWJones) reported
@ElodieFlenniau @ThreeUK What do you want them to do? Send smoke signals to the doctors? If the network is down, then it’s down. Use a landline.
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stephen ferry
(@sfez9) reported
@ThreeUKSupport Yeah the support team couldn’t help any further. The technical team said they would investigate. Ive actually gone through the process 3 times now. Just frustrated to be honest. Long time without any fix.
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Comment 🇺🇦 -free Ukraine
(@Comment99163255) reported
@ThreeUKSupport Yes. Two in fact. The home hub and a mobile 5g USB hub also, both are suffering from the same upload issues.
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BinksUK
(@binksuk) reported
Bye bye @ThreeUK, hi @VOXI_UK, ooh and look, signal in the house... And at mum's... And the shop... And the middle of a field... Who would have thought it possible! (And I'm assuming you won't be putting my bill up by 60% like Three to reward my loyalty...)
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M o l l i e Brown
(@_MollieB) reported
@ThreeUKSupport Hi @ThreeUK any update? Can someone please help.
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ernmander
(@ernmander) reported
@simon_harper @ThreeUKSupport It’s annoying, there must be something proactive that can be done. Blocking the numbers doesn’t solve the issue.
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DAVID
(@kossoff333) reported
@ThreeUK @jamie_jamie000 Why is the reception at York train station so bad why is it so difficult getting any data
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Yh84
(@yh1___) reported
@ThreeUKSupport Called to see if I can upgrade to sim only plan was told I have to pay £ 16pm bearing in mind its my upgrade time, staff was being rude not listening to my requests instead putting down other networks telling me how they are not as good as three