3 (Three) Outage Report
Why is my 3 (Three) service not working?
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If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Will 3 (Three) compensate me for the outage?
3 (Three) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use 3 (Three) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. 3 (Three) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (66%)
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Phone (15%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map
The most recent 3 (Three) outage reports came from the following cities: Clacton-on-Sea, Ealing, Portsmouth, Leeds, Fareham, Accrington, Bristol, Hackney, Ilford, London, Gaillimh, Glasgow, Manchester, Harringay and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| Clacton-on-Sea |
TV | |
| Ealing |
Total Blackout | |
| Portsmouth |
Internet | |
| Leeds |
Internet | |
| Fareham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dub to Jungle Show.
(@DjLighta) reported
from
Urmston, England
@mossychop @ThreeUKSupport I have just left them and moved to @VodafoneUK 3 are the worst network in the uk.
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
@ThreeUKSupport @ThreeUK please provide me with the ceo contact details I want to escalate a complaint
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mayur shah
(@13pms) reported
from
Brentford, England
@ThreeUKSupport Thank you still waiting sadly don’t think the response will come. This morning I am ringing 3 to get my balance of account as I have closed the account I have been on hold for 29 min so far amazing service 😡😢😠😭
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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Bartira Andrade
(@bartira_andrade) reported
from
Kensington, England
@ThreeUKSupport I need help to cancel my contract, I was waiting more than 1 hour on the phone, this is ridiculous
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Richard Williamson
(@shadlx) reported
from
Camberwell, England
Hello @ThreeUKSupport your network appears to be broken today. I have full 3G but pretty much no data speeds ok the overground between Peckham rye and Surrey quays, and cable street/shadwell.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@ThreeUKSupport I am no longer able to access the app . It says verify email after I enter it , error comes up when I click help it says nobody available to help. 🤬
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Craig Cooke
(@craigocliff) reported
from
Blackpool, England
Any one else has a problem with @ThreeUK @ThreeUKSupport having the wrong information held on account then not talking to you because you can't verify the account details 😠😠😠
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BankerJase 🇬🇧🇪🇺🏳️🌈
(@BankerJase) reported
from
Camden Town, England
@Jimmyavenger @PositiveLad @ThreeUK @ThreeUKSupport Vodaphone have been issue less since I took them up in March. £22 a month for unlimited EU calls, texts and data (no cap) plus 500 US minutes and global roaming for free. Oh AND they threw in a years free subscription to either Spotify or now tv
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@ThreeUKSupport Yes reported before and was advised it was old SIM cards, replaced them all for family this year yet still having issues with call failed.
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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VikingPete
(@oddsoxpete) reported
from
Lincoln District, England
@Three_Is_Broken @ThreeUKSupport I will keep you updated. Had this problem on and off In Lincoln for years. Always good when I take out a new contract but that only lasts a few weeks
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SHAUNNI⚡️
(@helloshaunni) reported
from
Lambeth, England
@ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.
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David Millward
(@DavidJMillward) reported
from
Exeter District, England
@Three_Is_Broken @Teshiburu @ThreeUKSupport Resolver case is still open it seems, but they keep saying they are closing email support. I’ve had no reply to my latest message to them for about a week now and then got that text I shared here. #noideawhatsgoingon
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Bartira Andrade
(@bartira_andrade) reported
from
Kensington, England
@ThreeUK I’m trying to contact your customer service and no one help me! I was waiting more than one hour and nothing! The chat doesn’t work. What a rubbish service
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FAKE OUT NOW‼️LINK IN MY BIO
(@andretheprod) reported
from
Lambeth, England
@ThreeUK I beg you guys fix you’re network coverage. Everywhere I go I can’t get any signal 👎🏾👎🏾
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Carl Boyd : #FE #EdTech
(@eLearningCB) reported
from
Enfield Lock, England
FYI - To post I had to tether to my partner's phone. She fortunately is on a decent network which has had no connectivity issues. Maybe I should move to @ThreeUK ... All joking aside can you sort out the maintenance it's been over a month as I said.
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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andrew brannan
(@cantonaisking) reported
from
Sale, England
@ThreeUK .... terrible customer service , 3 online chats dropped this morning every time they promise to transfer to customer relations & more than 30 mins waiting on phone ..... have spent a full morning trying to sort issue ...awful ... no customer relations 👎🏻👎🏻👎🏻👎🏻
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David Sedge
(@DavySedge) reported
from
Lisburn, Northern Ireland
@ThreeUK I can't get mobile data working in Spain and have followed all your instructions. Please help
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Jumpin Jack Frost
(@djjjfrost) reported
from
Croydon, England
@IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now
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Starsounds UK Parties + Events
(@starsoundsuk) reported
from
Donegal, Ulster
@ThreeUK is this a joke!!!! I have been on the phone for nearly 4 hours due to my Internet not working and still being transferred to every department each one stating they can't help!!! This is ridiculous and poor service from @ThreeUK disgusting only interested in taking money
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
Anyone else had problems with @ThreeUK been trying to port a number since last Thursday to 3 & keep getting fobbed off.
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🌟Céleste
(@celestouuuu) reported
from
Bracknell, England
@ThreeUKSupport my internet doesn’t work, I have run out of data but have bought an add on and it’s blocked. I need help and I feel like I don’t get any support on the phone
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Craig Cooke
(@craigocliff) reported
from
Blackpool, England
@ThreeUK You are seriously starting to irritate me now. You have the wrong details for me and you're overcharging me. Customer services won't speak to me because I can't verify my account because you have the wrong date of birth listed. Please can someone call me before ombudsman
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@ThreeUKSupport Yes sims were activated, post code already been checked. Paying over £140 a month for four phones with shocking service. Not happy
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#ALWAYSVUETHINGS
(@RejiYates) reported
from
Lambeth, England
@UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying
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10
(@JumaimaKay) reported
from
Walthamstow, England
I actually have to leave @ThreeUK the signal for this network is beyond pants