3 (Three) Outage

@ThreeUKSupport ive just been charged £19 even though i cancelled my contact earlier this month and was told I wouldn’t be charged anything else at all by one of your customer service agents via live chat.

@popey @ThreeUK Happened to me at western Union Once. The best part I’d support deleted the wrong account afterwards.

@Shaunjenks @MaxWinebach @ThreeUK Man I guess the Manchester 5g just sucks 😭

@ThreeUK I'm on pay as you go, and you love texting me useless information like "You've spent £5 since this date." It does not help. How about texting me something useful like, "You have £1 credit left," so that I know when I need to top up?? Please provide a useful service.

@ThreeUKSupport Thank you was hoping for some support but has just convinced me to change networks now as cannot use the connection for work as its not quick enough.

@ThreeUK any idea why our signal is so awful and 3g works quicker than 4g

What has happened to @ThreeUK lately? Absolutely no wifi here so having to ponce off MV’s @O2 signal on his phone

@ThreeUKSupport im looking to receive calls via the telephone port as this doesnt have 2G/3G fallback the device would need to be supported on the volte super voice service

@ThreeUK I’ve been with you for a long time and never suffered issues before. But this weekend the reception has been dreadful while travelling the route of the A1, dreadful. Coverage is meant to get better over years, not worse. I might be leaving as I’m not tied down now.

@popey @ThreeUK Time to Bobby Tables this (if I could ever bring myself to be a Three customer again after last time).

*sigh* bought a new phone SIM from @ThreeUK - when registering I added a + sign to my email address. It allowed it, but failed to let me login once created. Had to get support to manually fudge my email address to one without a + sign, and now it magically works again. Sheesh.

@ThreeUK your network checker is telling me there's no issues in the TS19 area...you do have an issue. No throughput on the 4g at all. It was fine in the am. Please sort.

@ThreeUK @Parklifefest Hi, i cancelled my broadband over the phone, yesterday i received a letter saying thanks for choosing2 stay& upgrade with us. I called2 cancel on same day as u offered the upgrade yet no cancellation confirmation letter. Are u trying 2 lock me into a 2yr contract i don't want?

@ThreeUKSupport I have no service? i have tried following all the steps online and it's still not working

I request to all UK 🇬🇧 @ThreeUK customers please don't trust indian three customer services staff and when you get contract make sure everything is OK and perfect. If not please finish contract in 14 days otherwise you will get trouble and headache. It's not @ThreeUK fault.

This is a difference between English and Asian behaviour we are telling truth and helpfull but Indian @ThreeUK customer services lying and looting us. I request to @ThreeUK please take action against them who trying to ruined three business.

Then I tried very hard I said I have recording and contract but they were making excuses always and saying your bill will be reduced but later sending text your bill is right Because they were playing game with me. Indian @ThreeUK customer services were playing Asian games.

Amazing service @ThreeUK I was due an iPad upgrade & less than an hour on live chat, we had everything done, choose new model, updated contract & had it sent out to me, The guy i had on chat was really quick & very helpful. So glad i switched to Three & cant wait for my new iPad

@ThreeUK @Parklifefest Three UK is very poor internet

@TalkTalk At this point apologies are not even acceptable after the way i was dealt with today I'm sorry it's that real.... i will now be joining @ThreeUK as i will be able to get a much better and reliable service oh and in fact cheaper too... So thank you for messing up today

Internet being slow @ThreeUK

@ThreeUK It happens everywhere. I have had trouble in Huddersfield as well. Really not very good.

@ThreeUKSupport They said for me to dial a number "#330*0000#", restart my phone and they would call me back. I restarted then now have no service.

@ThreeUK your coverage is just dreadful. I’ve been in Leeds today and I’ve not been able to use my mobile data anywhere. I wish I’d never changed provider.

@ThreeUKSupport Hi there, someone from 3 I was on the phone to earlier (technical support I believe based on yesterday's live chat) did something to my account, and now I have no service here on my 3 SIM. This is obviously quite serious. Any immediate help greatly appreciated.

@ThreeUK @madebygoogle Thank you for the worst service I’ve ever received from any company. I took my phone in for a replacement screen and I made your colleagues aware that my old screen was a £30 Belkin. They replaced my screen and chucked away my old screen and didn’t give me a box for the new one.

@ThreeUKSupport Too slow.. That message has been on your site for years. Anyhow, easy done off to EE.

@ThreeUK ordered an iPhone and 3monthly sim from mobile phone direct and it's been sitting awaiting processing for 2 days, called them and they said it was 3's system of registration that was slowing things down, is this true?

@ThreeUKSupport intermittent data coverage all week, absolutely awful today… any know issues in Lancashire please?? Speeds seem ok, box lit up in all the right ways (have reset)… I’ve 3 very moody boys not happy atm #sendhelp

@ThreeUKSupport @runnerbhoy Seems to be issues in lanarkshire too. ML6 postcode