3 (Three) Outage Report
Why is my 3 (Three) service not working?
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If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Will 3 (Three) compensate me for the outage?
3 (Three) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use 3 (Three) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. 3 (Three) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (53%)
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Internet (31%)
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Total Blackout (10%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent 3 (Three) outage reports came from the following cities: Edinburgh, London, Leeds, Saint Neots, Halifax, Dagenham, Dukinfield, Manchester, Dorking, Wigan, Croydon, Nottingham, Merthyr Tydfil, Batley and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| London |
Internet | |
| Leeds |
Wi-fi | |
| Saint Neots |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John Smith
(@roundel35) reported
@ThreeUK How is it that WiFi calling, which doesn't use your network is also broken?
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Kared
(@Binjouclarke_) reported
@ThreeUK WHAT THE ******* **** IS THIS **** EH? ******* **** SHITE
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Flowerpower
(@Babooshka333) reported
@ThreeUK updates??? Still down in Newcastle.
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Justthatbritishguy
(@_thatbritguy_) reported
@ThreeUK "Data services are working normally" so assume that means that mines still down as it has been since last Wednesday despite @ThreeUKSupport saying it should be up last Friday 🙄
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Pete
(@petemack6) reported
@ThreeUK Absolute joke of a company, my two contracts are now up and will be moved to another provider, I’m trying to run a business and your level of service is a joke.
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💙
(@kkmj_) reported
no but do @ThreeUK want people to d*e? genuine question?? this has happened way too many times this year - people can't even call 999. AGAIN. everything is down, this is unacceptable.
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Ken Tomlinson
(@ramfan1884) reported
@ThreeUK Not true. Data services are not working and neither is WiFi calling
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Ben Williams
(@BenThatFlies) reported
Thanks @ThreeUK how is my doctor meant to contact me now the network is down..
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Abdul Wahhãb
(@VniqueB4) reported
@ThreeUK Honestly, this is pathetic, already a rubbish network just getting worse.
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claire
(@ClaireW_2023) reported
@ThreeUK sort your shite network out! Can’t make or receive calls
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Ben Strudwick
(@BenStrudwick) reported
Is it just me or is @ThreeUK down? 🤔 @ThreeUKSupport
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IT
(@Jon50998187) reported
@ThreeUKSupport hi, i cannot seem to phone anyone ,,only emergency number …i have unlimited texts data calls etc …no dialing tone
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NaeBull
(@NaeBull) reported
@ThreeUK Is it the case the Three Voicemail service has been hacked and a virus planted in the network? People claiming to represent Three as a company have been blanket calling customers for the past few days!
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April
(@HarlzLFC) reported
@Chrisred_72 @ThreeUK Doesn't work on normal calls only app calls or to mobiles
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David! KABOOM!!!
(@David_Kaboom) reported
@christatum4949 @ThreeUK O2 is much worse than both 3 and Vodafone. The contract would cost much more, the service would get worse than this. O2 is insanely slow (when it actually works)
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Retail_Media_Station_Group
(@RMSG_UK) reported
@ThreeUK Very poor that you have failed to resolve this after 4 hours. Will you be publishing an explanation about what’s caused this outage and levels of compensation to be made to contract holders?
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The Meatloving Vegan
(@MoleyDave68) reported
@ThreeUK What’s happening with your network? Can’t ring out or receive calls!
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Darren
(@dnicks84) reported
@ThreeUKSupport good morning, my phone won’t let me ring out? Is there a known issue as I need my phone for work. If there’s an issue, do you have a timescale on when this will be fixed? Cheers Dar
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Southcoast
(@01Southcoast) reported
@ThreeUK Would anyone notice? Signal is diabolical and despite having full bars of 5g, can’t open a single app or website.
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Craig
(@hen5269) reported
@ThreeUK I hope you can issue some sort of compensation as this isn’t good at all… I need my phone for work!
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MadJock
(@MadJock46) reported
@ThreeUKSupport No data or anything available in the Central belt of Scotland. Any details or eta on the fix?
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FORCE_xiv
(@FORCExiv) reported
@ThreeUK Trying to run a business on this shite network is a joke
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ΞlZorillo 🇬🇧
(@softlads) reported
Come on ThreeUK - have had no service since 8am !!!
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Kevin
(@k24w33) reported
@Babooshka333 @ThreeUK Be down since 8.30am for me
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Plymouthrobert
(@Plymouthro54030) reported
@ThreeUKSupport @domjoseph20022 I don’t think he means just today @ThreeUKSupport in general it’s been very poor lately
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chris
(@Cmdowns1878) reported
@Cliffinkent @ThreeUK Still not working and I’m supposed to be having a phone appointment at midday
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James
(@_JamesN) reported
@ThreeUKSupport I can’t make any voice calls and I’m trying to get through to my solicitor because I’m selling my house. WiFi assist isn’t working either. Your website says there are some issues. When will they be fixed please? GU11 2HQ
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Stephen
(@Stephen80015020) reported
@ThreeUK I was wondering if I could connect to Vodafone as a roaming network and call using it as you have now merged businesses?
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Adam Martin
(@adscma) reported
@ThreeUK Just requested my PAC number - at least that service is working, customer for 9 years and I've had enough!
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OffTheCuff123
(@OffitCuff) reported
@Stephen80015020 @ThreeUK We better get compensated for this outage.