3 (Three) Outage Report
Why is my 3 (Three) service not working?
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If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Will 3 (Three) compensate me for the outage?
3 (Three) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use 3 (Three) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. 3 (Three) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent 3 (Three) outage reports came from the following cities: Great Yarmouth, Hounslow, Edinburgh, Poole, Wandsworth, Wigan, Birmingham, Portsmouth, Bristol, Hammersmith, Manchester, Bromsgrove, Glasgow, Leicester and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Great Yarmouth |
Phone | |
| Hounslow |
Internet | |
| Edinburgh |
Total Blackout | |
| Poole |
Internet | |
| Wandsworth |
Internet | |
| Wigan |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Oonagh Reidy
(@oonagh_mary) reported
@ThreeUKSupport Hi guys, Three have still not transferred my number over to my jew contract...its been a week now!Really Bad service!!
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ELab
(@elab49) reported
@ThreeUKSupport Rolling sim only deal. It's not just you though - Tesco eg has no signal there. So there must be something else going on? Perhaps a geographical oddity? We noticed because we're worried about this telephone digitalisation change
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The Fed
(@FedPoulton) reported
@ThreeUKSupport three network, sort it out. How can watch TV with this constant buffering. This is unacceptable. I pay for unlimited data I expect unlimited and uninterrupted data. Sort it out.
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Tom Stan
(@t_stanners) reported
@ThreeUK worst company I’ve ever had the misfortune of dealing with, every encounter has been time consuming and unsatisfactory, so glad to be free and would tell anyone and everyone to avoid avoid avoid. Still owed money but I’d rather lose it than deal with them anymore
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ELab
(@elab49) reported
@ThreeUKSupport Long term as in never - it's always been a dead spot for signals. Years ago waiting for a hospital call we'd the mobile hanging out an upstairs window trying to hang on to a single bar. You need to drive a couple of streets away to get one a workable one.
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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angel marie
(@angelsimone) reported
ive had enough of my phone network they are so unhelpful @ThreeUK im leaving your unhelpful company who have given me nothing but stress and anexity
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Nathan Morley
(@natmorley) reported
@ThreeUKSupport I don't have an issue, I was showing how good your 5g is.
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Monstermash
(@Monster26771376) reported
@amaan_mxlik7 @ThreeUKSupport It's never coming
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Rhiann 💎
(@Rhiiyounit11) reported
@ThreeUKSupport my three wifi seems to have a safe search mode on which I never set up, can someone please help me with how to turn this off?
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TayDzn
(@OwenTay_) reported
@ThreeUK why has my mobile data connection been so bad lately when i have 3-4 bars of 4g yet nothing loads
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Joe Lynch
(@joeykins82) reported
@ThreeUKSupport Hey, this didn’t actually fix things permanently it seems, I’m still getting a bunch of problems except now the on-then-back-off trick isn’t solving them and one of the sites being blocked is my employer’s “no I don’t have COVID symptoms” mandatory form
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MAX🏴🏴🏴
(@M4X_EU) reported
@ThreeUKSupport still not working
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angel marie
(@angelsimone) reported
@ThreeUKSupport im leaving your company im sick of your service
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Debs Cooper 💫
(@debscooper) reported
Not happy @ThreeUKSupport @ThreeUK I am a long standing customer & just closed one mobile account (switched to my son) yet I have to PHONE YOU to get the 28p credit refunded!! Jeez why??? Just refund me!
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lysh🌷
(@alyshaharkness) reported
anyone else had the worst internet all day today? @ThreeUK
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Purple Night
(@KazMania96) reported
@ThreeUKSupport yep pay as you go account, I don't get any errors when topping up. It's just trying to click on the 'Buy Call Abroad 100' keeps taking me to MyThree Home.
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Lee
(@LEE74656) reported
Why do these sales advisors nowadays jump down your throat and don't give you time to speak! Had that with @ThreeUK in Reading today😡🤬
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Chris
(@CarterCarter) reported
@ThreeUKSupport Hi Kim. I've spoken to customer service, work in area planned 23-29 Nov, but overrunning. 'Big Network Build' is fine, but killing the existing network while you do it really sucks.
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Lorraine Jay
(@lojay57) reported
@Jayno4 @SamsungMobile @ThreeUK Another Samsung phone catching fire? I hope a serious investigation is now in place in response to this appalling & dangerous incident. I'm sure Trading Standards will be interested in assisting you with this matter if you fail to receive a speedy & satisfactory response.
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Monstermash
(@Monster26771376) reported
@debdob59 @ThreeUK Because you're full of shite and never put a cap on it
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David Pye 🏳️🌈
(@davidpyetwitch) reported
Mobile data speeds on @ThreeUK in Norwich centre have been pretty bad lately. 4G connectivity seems less consistent and speed/ping generally pretty bad right now. Anything going on there Three?
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ELab
(@elab49) reported
@ThreeUK Hi - it's come to my attention that your coverage checker claims to have good coverage at G69 7XB , Crown st. I've never had any network coverage there, in or out- family live there. Might get odd email through no actual consistent coverage so can't call, use net.
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Monstermash
(@Monster26771376) reported
@amaan_mxlik7 @ThreeUKSupport Never sorry
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Solarstone.
(@richsolarstone) reported
@ThreeUKSupport I haven’t been able to use my hotspot for four weeks whilst away in America despite having called you. Really really crap. Anyone with three planning to travel to the USA, choose another provider.
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lol because my tweets violated twitt.er 'rules'
(@hypernova00101) reported
@ThreeUK dont you think its about time to move customer services call centres to Philippines or Egypt ?
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Ha Ham
(@HaHam77931045) reported
@ThreeUKSupport Hi, I made the payment, could you help to activate my SIM card please?
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Purple Night
(@KazMania96) reported
@ThreeUKSupport Still doesn't work :(
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Marc Newsome
(@MarcNewsome15) reported
@ThreeUK I have had enough of three network I can not wait untill my contract has ended In July. my signal keeps going but when I ring up all I get is "nothing is wrong". this is the second replacement sim card I have had because apparently the sim card " is broke #Angry