3 (Three)

3 (Three) Outage

Is 3 (Three) having an outage right now?

Problems detected at 3 (Three)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) problems in the last 24 hours

3 (Three) Outage Chart 08/03/2021 06:15

August 03: Problems at 3 (Three)

3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 56.85% Internet
  • Phone 22.22% Phone
  • Total Blackout 8.53% Total Blackout
  • Wi-fi 7.24% Wi-fi
  • E-mail 4.13% E-mail
  • TV 1.03% TV

3 (Three) Outage Map

The most recent outage reports and issues originated from Southampton, Slough, Stockton-on-Tees, London, Deddington, Kettering, Bury, Beverley, Malton, Harrow, Llandrindod Wells, Brentford, Batley, Inverurie and Saint Neots.

United KingdomSouthampton Internet
United KingdomSlough Phone
United KingdomStockton-on-Tees Internet
United KingdomLondon Total Blackout
United KingdomKettering Internet
United KingdomBury Internet

3 (Three) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • rob_james7 Rob James (@rob_james7) reported

    @SMARTYMobileUK @threeuk Please improve coverage on the west coast mainline to London Euston. It's truly awful in large parts, struggling to maintain even a phone call

  • MelissaByJovi MelissaByJovi (@MelissaByJovi) reported

    @ThreeUKSupport is there any way to find out if WiFi Calling is down due to a problem at my end or yours? (PAYG user.)

  • HazardousPilgr1 Hazardous Pilgrim (@HazardousPilgr1) reported

    @ThreeUKSupport Yes, and I have to wait a calendar month for this information. How does this help me when I want to take this matter to the Ombudsman? I need the information in a timely manner.

  • KendyCar chris. 🧡 (@KendyCar) reported

    @ThreeUKSupport I cancelled a broadband plan within the 14 allowed days as the speed was shocking and sent the router back within 2 days of receiving it, yet I'm still being chased by you cowboys for payment that isn't due! Utterly awful company

  • HazardousPilgr1 Hazardous Pilgrim (@HazardousPilgr1) reported

    @ThreeUKSupport And the fact that I've spent over an hour on a chat with three different people who are unable to tell me how to get a copy of the chat? This is pretty appalling service, even for @ThreeUK...

  • RyanGraham984 Ryan Graham (@RyanGraham984) reported

    @ThreeUKSupport What’s with the constant work? The service has not been worth the money this month?? What’s going on?

  • RyanGraham984 Ryan Graham (@RyanGraham984) reported

    @ThreeUKSupport what’s going on? Network acting up again. Second time in a fortnight. Slow to non-existent for days the first time. Same again now since yesterday. Sort it. Pa14 area.

  • HazardousPilgr1 Hazardous Pilgrim (@HazardousPilgr1) reported

    @ThreeUKSupport Next problem: why is it so difficult to contact anyone at Three? Web support out of action. No phone numbers to call. Chat support is completely useless. Chats not even available for download. No customer service here at all.

  • HazardousPilgr1 Hazardous Pilgrim (@HazardousPilgr1) reported

    @ThreeUKSupport Thanks. Initial problem: I pay £35 for unlimited everything every month. I'm trying to call 01624 number but I'm told I need to pay extra. It's the Isle of Man, which is +44. I don't understand the extra charges.

  • HazardousPilgr1 Hazardous Pilgrim (@HazardousPilgr1) reported

    @ThreeUK Ironic that a communications company is impossible to communicate with. I am trying to make a complaint: your website complaints page is unresponsive, there are no phone numbers to call and your chat people respond with platitudes not solutions. What can I do?

  • lmichelbacher Lukas Michelbacher 🤯 (@lmichelbacher) reported

    @ThreeUKSupport Thanks. The call checker website has been broken for a while though. Anything you can do to raise awareness internally? It works for all selections in the dropdown but for "any other pay-monthly SIM plan (after 15/07/14)" I always get "No results found"

  • AndySpe13398473 Andy Spencer (@AndySpe13398473) reported

    @ThreeUKSupport Hi As very loyal and long term customer of yours, I am becoming very very frustrated and disillusioned with your service! I have 2 accounts with you, the main one I have issues with is the number ending in 1855! Please contact me ASAP!

  • darren101uk Darren101uk (@darren101uk) reported

    @ThreeUKSupport Hi the speed is still very poor. Any news on when this will be sorted.

  • RicardowithT Ricardo (@RicardowithT) reported

    @Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Vodafone customer service is by far the worst. Network- not picked a 5G signal once

  • fdalley72 Fran Dalley (@fdalley72) reported from Deddington, England

    @Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Be careful the grass isn't always greener on the other side. Vodafone customer service is appalling and I'm an ex employee of them. Just saying!

  • amarmajidphotos www.amarmajid.com (@amarmajidphotos) reported

    @Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Vodafone are ok, I’ve been with all the networks and they’re far from perfect, but Three I have to say is incredibly bad. You’ll pay higher prices with the likes of VF and EE, but you might be happier. Check signal and maybe try payg before committing fully.

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport another phone call disconnected because of no signal at home

  • alex__0113 Alex (@alex__0113) reported

    @ThreeUKSupport I’ve had to go without an Apple Watch which I’ve wanted for years now and still have to have 2 selerate phones because of your out of date inadequate service😡and you just continue to tell lie after lie.

  • JVines100 🐶Love Pugs (@JVines100) reported

    @Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Vodafone customer service is up there with the worst of them!!

  • TeamLeader0 Team Leader (@TeamLeader0) reported

    @lutibot @ThreeUKSupport connection issue in birmingham 2🙈

  • xCallMeEllax Ella (@xCallMeEllax) reported

    The connection is so poor at the moment :( @ThreeUKSupport

  • scottie16473 Mark scott (@scottie16473) reported

    @ThreeUK Thw signal in UK is crap keeps dropping put and my phone is always on 1 bar👎👎

  • ArtonMero Arton Mero (@ArtonMero) reported

    @ThreeUKSupport @ThreeUK I'm trying to retrieve my old number in the hope I can possibly get in contact with an old relative as that’s the only number they have for me, can you help.

  • mahadevarun mahadevarun #FBPE (@mahadevarun) reported

    @ThreeUK I’m in NW105HX London and there seems to be a network problem- can you tell me when it will be fixed please?

  • HussainRaabia ‧₊˚Raabia⟭⟬Hussain⁷₊‧ (@HussainRaabia) reported

    @ThreeUKSupport After 1 hour of communication issues, I have not been told a BSL service is available!

  • txikixone Ixone (@txikixone) reported

    @ThreeUKSupport @HussainRaabia Will it not be easier to train your staff to provide this support to any deaf customer when they contact the company?

  • lutibot Luti (@lutibot) reported

    @ThreeUKSupport why is the connection issue in north London still not fixed?

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport good luck in getting any more money from me. Stupid useless **** network.

  • ScottGuthrie_ Scott Guthrie (@ScottGuthrie_) reported

    @ThreeUKSupport The problem with the phone is that it has no sim in it Fraser. 2 cancelled sims have been sent in the last week, and was told on Saturday a new active one would arrive today

  • X3roHero Lorenzo Battilocchi (@X3roHero) reported

    @ThreeUKSupport Same issue on mobile. I don't know of anyone else using 3 for wifi. Most people in the block have home landline broadband