3 (Three) Outage

@ThreeUK I'm not happy with your service! Yesterday evening, I had signed out from my Xbox 3 times when I was playing games with a friend online and it's because the internet kept cutting out. Also when I watch stuff on Amazon Prime or Netflix, the programs jitter or stop because

@ThreeUKSupport I’m only seeing this now I’ve been a loyal customer since 2016 sad but happy to be seeing the back of 3 at the end of my contract in March. Such a shame!

@ThreeUKSupport I NEED TO CANCEL MY ORDER I JUST PLACED AS I DIDN'T SEE UNTIL THE EMAIL THAT IT'S DOUBLE THE PRICE I WANTED AFTER THE FIRST 6 MONTHS. PLEASE CANCEL IT OR I'LL BE IN DEBT!!!

Tomorrow is new phone contract negotiation day. I hope @ThreeUK can match what I’ve been offered by @EE to keep me as a customer.

@ThreeUKSupport I NEED TO CANCEL MY ORDER I JUST PLACED AS I DIDN'T SEE UNTIL THE EMAIL THAT IT'S DOUBLE THE PRICE I WANTES AFTER THE FIRST 6 MONTHS. PLEASE CANCEL IT OR I'LL BE IN DEBT!!!

@ThreeUKSupport trying to change address but your system say too many characters-I cannot change the place I live. Called: couldn’t help. Live chat: just kept me waiting. So currently only open is to leave to another provider! Help me update my address pls

@ThreeUK so I've managed to get some support from all my providers but three "live chat" says "no way" and puts me onto their sales team to try and sell me an additional contract, great stuff!! Been with Three for many years, but when my contracts up I'm going elsewhere

@ThreeUKSupport 4G is so unreliable, especially in the evenings, that I can't even have video calls. It's either too slow or drops out completely. I'm supposed to have unlimited data As a solo parent, it's really boring & lonely to not be able to call friends or watch videos.

@ThreeUKSupport This has been on going since October 2020 I’m sure that is more than 21 days my point is that everytime I speak to some it’s like I’m starting over I now have a outstanding balance in which I can’t pay and will not pay has the amount is in correct no has tried to help other

Shocking service three kiss my unused nuts #lyingcunts #ThreeUK

@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?

@danfairless97 @ThreeUKSupport Every upgrade/interaction with these idiots goes from bad to worse

@danfairless97 @ThreeUKSupport Not to make light of your frustration/problem but I'll swap ... I am so fed up I want to cancel on these clowns.

@ThreeUK Petty but Three drives you to frustration with their bullshit. I will spam until I get resolution. Everyone else considering these clowns ... don't. Go elsewhere, it's really not worth it at all.

@ThreeUKSupport my signal has returned again but 4 times it has returned only to drop out again a few hours later. My mum and sister who both live in the same house as me and are both on three haven’t had any issues what so ever?! It only seems to be me having these signal issues

@ThreeUKSupport So, call gets passed around from person to person each less help than the last. Then they lose/hang up you call. Wonderful!

@_Ljmog95 @ThreeUKSupport Mate run away as fast as you can. I am trying to cancel my account. Get out now while that is your only problem with them.

@ThreeUKSupport what's the matter with your service? The past week internet speeds 4G have been awful making WFH quite difficult. Central Scotland.

@ThreeUKSupport Cancel my account, I don't want to deal with these clowns any more. Please stop this ride...

@ThreeUKSupport ******* ... it gets even worse!

@ThreeUKSupport 4 times in the last day and a half my signal has just completely disappeared (newtownabbey area) and there is nothing I can do to get it back until it decides it wants to come back for while and then disappear again. Any reason why??

@ThreeUKSupport Its an upgrade. It was all sorted. And then I get told its still processing. Ive been with three for nearly 7+ years. Never had issues with upgrading.

4 years been customer of @ThreeUK until today’s

@ThreeUK customer services it’s completely rubbish 2 days trying to fix a problem and still unresolved

@ThreeUKSupport Whats the point, you end running around in circles with no resolution. No thanks ... enough is enough. So many half truths and lies...

@ThreeUKSupport I'm getting fed up with this now... no Internet on 4g, I'm not guna drop down to 3g, get this right or ill be going elsewhere contract or not. Its doing my nut in.

Another silent call from @ThreeUK with no less than 5 subsequent texts saying they have tried to resolve my 10 week old complaint about a potential personal data breach. Awful service, but at least they've shared the ombudsman's details - Thanks guys! #gdprmatters #sodocustomers

@ThreeUKSupport I have a 5g home broadband router & contract and a mobile contract with you (4g). How come your 5g broadband is slower than using my mobile as a personal hotspot?! This is ridiculous service!

@ThreeUK I have a 5g home broadband router & contract and a mobile contract with you (4g). How come your 5g broadband is slower than using my mobile as a personal hotspot?! This is ridiculous service!

Moving from @EE to @ThreeUKSupport is possibly the stupidest thing I have done. Can’t get on their app to use the live chat, no contact number anywhere for a call centre, not been able to send text messages for a week. Absolutely disgusting network and no one wants to help!