3 (Three) Outage Report
Why is my 3 (Three) service not working?
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Will 3 (Three) compensate me for the outage?
3 (Three) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use 3 (Three) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. 3 (Three) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (62%)
-
Phone (17%)
-
Total Blackout (12%)
-
Wi-fi (6%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map
The most recent 3 (Three) outage reports came from the following cities: Weston-super-Mare, London, Southwark, Southall, Fulham, St Albans, Wellingborough, Woking, Ipswich, Manchester, Milton Keynes, Liverpool, Southampton, Dumbarton and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Weston-super-Mare |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Southall |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
🐨
(@samosachaigirl) reported
@ThreeUKSupport No, it’s anywhere in London. I can never get any data signal. Can I DM you the postcode? I don’t wish to put my full postcode on a public platform
-
The Gypsy Jew 🇬🇧🇮🇱 MBGA MAGA
(@The_Gypsy_Jew) reported
My typical day as a @ThreeUK customer. 1. Lost reception during a £1300 bank transfer. 2. Lost reception 5 times talking with my car insurers. 3. And twice while calling the RAC emergency. 4. Usual daily reception loss at tea time. No 4G or any bars nothing, dead, useless.
-
𝖑𝖔𝖗𝖊𝖓𝖟𝖔
(@LaurenceAMWard) reported
@ThreeUKSupport hi, are there issues in the Glasgow area? My connection is dropping every 5 mins
-
bobby
(@bobstar1701) reported
@ThreeUK @jordanfstephens I would post a video but it would be so slow that it would be time lapse on 3G
-
Tony ⚒🎭💙💛
(@TonyHymas) reported
@The_Gypsy_Jew @ThreeUK Are you anywhere near: buildings, trees, trains, people or anything other than the lesser spotted great crested blue eyed toad. If so, the materials used in these can block the signal!
-
trevor jones
(@trevor56jones) reported
@ThreeUK cannot login to my app it want a code which i never received isent for another code but they never send
-
Letholdus 💙
(@letholdus666) reported
@mandinov @tescomobile @ThreeUK Yep they did improvement work for a week in my postcode. Ever since its been worse. No 4G constantly dropping out. Call constantly dropping mid call. Can't even video call the connection is so unstable. Same crap from customer service. "we have checked and its working fine"
-
Monica Maria
(@MissMonique_M) reported
@Iansolo13 @ThreeUKSupport Not sure exactly what’s happened but there are issues everywhere lately. Is getting frustrated. What I found helpful is resetting the APN and turn on and off the airplane mode, that should reset/ restart the network. I have the same issue lately, for over 1 month more exactly.
-
Martín Andino
(@mandinov) reported
@letholdus666 @ThreeUKSupport I’ve had the same experience. I cancelled my broadband contract after 4 days of setting it up since it’s terrible. Cant believe they charge more now with random excuses when the Relish acquisition is not news and on top of that, the service is worse
-
Samantha Williams
(@SammLambb) reported
@ThreeUK Is there some explanation as to why most of my phone calls, and other family members phone calls from 3 to 3 are full of loud, interference noise?? This has been an issue for weeks on end. Have had a new phone and problem persists
-
Fabulous
(@sofab66) reported
@ThreeUKSupport I’m so disappointed in three, as someone that has THREE contracts out with you. You guys have been NO help today I’m trying to give a keyworker a good deal. I’m a loyal customer & you just have not took into consideration of that.
-
Broken Three UK
(@Three_Is_Broken) reported
@martin126 @ThreeUK That’s terrible
-
NerdRants
(@NerdsRants) reported
Every.Month. When I have to top up my @ThreeUK account I have problems and it takes at least 15-30m. Honestly one of the worst account experience out there.
-
Gary Petersen
(@gazpetersen) reported
@ThreeUKSupport I've been trying to access my account but, whenever I login, my 2FA code never arrives via text. There is nothing wrong with my signal either. Is there any other way I can get in?
-
🐨
(@samosachaigirl) reported
@ThreeUKSupport hi, what’s up with your network? I can never get data when I’m out. What’s the point of having 4G when I can’t even use it fix it up
-
Jo Verma
(@JoJoV111) reported
@ThreeUKSupport hi just moved to BH24 2HN the network signal is really really poor is this normal!!!
-
Fabulous
(@sofab66) reported
@ThreeUKSupport I literally have two contracts ending soon and I don’t think I want to continue with this network. Other networks have better deals and care about their customers.
-
Lu
(@LuSchmoo) reported
@torstorah @ThreeUKSupport @AppleSupport would be able to look into your service options if you send them a direct message after about 14:00 today.
-
Sebastiano Ingaliso
(@TheSommChef) reported
@ThreeUKSupport Hi Kimberlie, I already checked my postcode DA8 3PX. The problem is that I was at work in central London and the problem was the same. This started after updating my latest software on my Samsung A71.
-
I am-Satoshi-vison
(@Hermes10wisdom) reported
@ThreeUK you’re the worst network n the world, your sales reps lied to me to take a contract out, zero 5G and no ESim support, 15 years loyal and you’r network had gone down the toilet.. do not trust three and their 5G Gimmicks and much of thieving liars....
-
Fabulous
(@sofab66) reported
@ThreeUK I’m so disappointed in three, as someone that has THREE contracts out with you. You guys have been NO help today I’m trying to give a keyworker a good deal. I’m a loyal customer & you just have not took into consideration of that.
-
Исмаил адам 📿
(@ISMAIL2326) reported
@martin126 @ThreeUK Nothing new have to say I’ve had problems for years
-
DJ Jimmy K
(@DJ_JimmyK) reported
@ThreeUKSupport don't seem to have any phone signal at present are the networks down in the North Devon area?
-
Mitch
(@twitt3rmitch) reported
@momahdi123 44 pounds a month still but I’m upgrading in October and iv been a customer with @ThreeUk for 8 summit years so I’m expecting a good deal
-
GCQs
(@ComputerAdvisor) reported
@ThreeUK how can I change my password as your site don't recognize my current, it's slow an gives my3. auth errors everytime
-
Miss Adam
(@Miss_A_Drama) reported
@ThreeUKSupport Hey Kymberlie, I haven’t raised a complaint as such, but I have since spoken to an online advisor who has re ordered the upgrade for me. I am more annoyed that I wasn’t told previously that there was an issue as I would have got in touch and sorted it sooner!
-
Shadow
(@Shadow16896025) reported
@ThreeUK continue to disappoint, and have no customer care. Customers are grudgingly tolerated, not welcome, at Three. Cue the 'sorry you feel that way' dismissal.
-
Leah McAteer
(@leah_mcateer96) reported
For anyone upgrading there phone DO NOT use @ThreeUK absolutely abysmal service. Should of had my phone delivered a week ago. Week later still no phone its been delivered to wrong addresses not sent out when suppose to etc. Incompetent from start to finish
-
Shannnnnnn
(@Shannnnnnnxx) reported
@ThreeUKSupport Hello, is your website down for My3? it is extremely slow and very frustrating
-
Sebastiano Ingaliso
(@TheSommChef) reported
Hey @ThreeUK, I haven't been able to access my phone data for two days. All the web suggestions have failed, please help.