3 (Three)

3 (Three) Outage

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) problems in the last 24 hours

The following chart shows the number of reports that we have received about 3 (Three) by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

3 (Three) Outage Chart 07/06/2022 18:00

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Most Reported Problems:

  • Internet 55.17% Internet
  • Phone 19.22% Phone
  • Total Blackout 11.70% Total Blackout
  • Wi-fi 8.47% Wi-fi
  • E-mail 4.52% E-mail
  • TV .92% TV

3 (Three) Outage Map

The most recent outage reports and issues originated from Dunfermline, Carrigallen, Dublin, Moulin, Barnsley, Slough, Kettering, North Hayling, Finchley, London, Fareham, Birmingham, Southampton, Sheffield and Edinburgh.

United KingdomDunfermline Internet
IrelandCarrigallen Internet
IrelandDublin Internet
United KingdomBarnsley Wi-fi
United KingdomSlough Wi-fi
IrelandDublin Wi-fi

3 (Three) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • sheekoXariir2 ROOSIE🌹 (@sheekoXariir2) reported

    @ThreeUK is the worst network in the UK. Ffs I hate you.

  • EdMills13 Ed Mills (@EdMills13) reported

    @ThreeUKSupport I spent 1 hour 45 minutes sorting the problem out , you promised to sort it. Looked this morning and nothing has changed!

  • YatharthParash2 Yatharth Parashar (@YatharthParash2) reported

    Hey @ThreeUK, I moved to a new address and I've barely had a signal here! It really is very annoying, can you help me out @ThreeUKSupport?

  • kilcoyne2089 mathew laurence (@kilcoyne2089) reported

    @keithtribe @O2 @ThreeUK Mines also service is dire latley

  • JackCCLow Jack (@JackCCLow) reported from Moulin, Scotland

    @ThreeUKSupport Hi @ThreeUKSupport. Looks like we have another issue in PH16 5EL area. Any idea when service will be back to normal?

  • Learned_Gerbil Julian Barker (@Learned_Gerbil) reported

    @ThreeUKSupport No 5G at Postcode SM4 this evening and 4G very slow. My S21 Ultra is getting 3G a lot of the time and 15Mbs 4G with one bar. I should normally be getting 200Mbs. My wireless broadband is getting 7Mbs so just about streaming to one TV when I usually get 140Mbs.

  • KitemanX Kiteman (@KitemanX) reported

    @ThreeUK @ThreeUKSupport Incredibly annoyed, frustrated and highly dissatisfied customer here. Your "support" functions on your website & app take me in circles. Support phone numbers do not connect. Your service is not fit for purpose. DM me to keep my business.

  • Tuesdh1 Tuesdéh (@Tuesdh1) reported

    @ThreeUK is there any reason for the network outages everyday? And the absolute ***** download speeds? Takes over 2 hours to download 3.5gb👌

  • mr_ash_w Ash 🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️ (@mr_ash_w) reported

    @ThreeUK Probably the worst network in the UK. I had perfect signal at home for 5 years. Then nothing. Three denied anything had changed and just kept blaming my phone. That phone connect to Tesco Mobile when I cancelled the Three contract. Awful customer service.

  • redlaces86 Red Laces (@redlaces86) reported

    @ThreeUK my Uber eats code is not working on the Uber eats app. It says the code cannot be claimed. What's going on? @UberEats

  • MelJN17 Melanie Jay (@MelJN17) reported

    @ThreeUKSupport Hi Three, my mobile data is not working at all. Please can you help.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @ThreeUKSupport Apparently there’s supposed to be 5G at BA26ND but I’ve only got slow 4G

  • jixsaa Jix.eth🦇🔊 (@jixsaa) reported

    @SouadBns @ThreeUK They are are a useless network

  • Benjamin35836 Ben (@Benjamin35836) reported

    @ThreeUKSupport It's Central London, Suzi. I don't know the postcode either but if you have an Internet connection and a genuine will to help I think you could look it up on Google.

  • dapsforlife dapsforlife (@dapsforlife) reported

    @ThreeUK hi. My elderly father has just spent 2 hours on the phone to customer services because his 4G mobile wifi box is faulty. How do we arrange a new box please without having to change or renew a contract. He currently pays £10 a month and does not want to change this.Thank

  • Benjamin35836 Ben (@Benjamin35836) reported

    @ThreeUKSupport your mobile WiFi coverage in C London today is very poor. Whitehall, Regent St - just nothing.

  • BradleyBooks SJ Bradley (@BradleyBooks) reported

    @ThreeUK Hi, you have collected a direct debit payment from me even though I no longer have a contract with you. Live chat and complaints forms on your website not working. How can I get a refund?

  • kidsonthebchain New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England

    @ThreeUKSupport Also for the record a total of 9 people from your company have promised to call me back with updates on this issue over the last week and NOT ONE has done this

  • diegomoore Diego Moore (@diegomoore) reported

    Wow @ThreeUK call centre actually admit they’re not interested in roaming any more. They’ve been head and shoulders above any other network for years. Work around is to downgrade to PAYG which still offers #goroam. I doubt for long tho…

  • NickoliTheRed Nick L (@NickoliTheRed) reported

    @ThreeUKSupport All sorted. Online chat sorted it. I didn't get the fellas name, but he was brilliant. I'm afraid to say your website/app is totally inadequate, makes no sense and self service is impossible unless I want a new phone or contract. Terrible user experience and just useless...

  • thewordoftitan ACAB TITAN (@thewordoftitan) reported

    Trust @ThreeUK to **** up my work day in the final hour. Taken an hour to upload 12 of 35 files. No end in sight.

  • LMoloney84 Louise Moloney (@LMoloney84) reported

    @ThreeUKSupport Hi, yes I'm currently on the WiFi and have accessed the app but it won't let me amend or cancel the spend cap.

  • ABronsSmith Ad (@ABronsSmith) reported

    Are there any network suppliers that still provide free EU Data Roaming? Just been told @ThreeUK and a few others are now charging £2 a day to use your allowance abroad. Any ideas?

  • D4n2143 Dan 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@D4n2143) reported

    @ThreeUKSupport Didn't work. The number is pointless! Ridiculous service

  • ManLikeNxsh Bagel Nash 🦅 (@ManLikeNxsh) reported

    @ThreeUK your network is so DEAAAAD MAN

  • missmayawolff Maya Wolff (@missmayawolff) reported

    @ThreeUK Why did I get a text saying my go roam expires in1h-I turned Roaming off?Help!!don’t want to call cause that would be Roaming. Not happy with you tricked me into a new contract either without telling me if I had stayed on the old I would not have had this problem

  • mufctopfan101 jagz (@mufctopfan101) reported

    @stxylo @ThreeUK Bro get out g, it’s like that all over the UK. I switched to Tesco, signal is banging

  • stxylo Stylus (@stxylo) reported

    Another day goes by with ZERO signal @ThreeUK 😩😩

  • Coxy_Girl_ Juniper Pearl (@Coxy_Girl_) reported

    @ThreeUKSupport hi, My elderly neighbour knocked yesterday for help as his phone is stating emergency calls only. I checked and it seemed there are works going on in our area. Today he is still without signal. Is it possible to get an update on when it'll be up and running?

  • AlastairCallum Alastair Callum (@AlastairCallum) reported

    @ThreeUKSupport please do not threaten with debt collection over outstanding balances for customers who have left your service. Provide a secure and trustworthy payment portal instead of demanding it is paid immediately over the phone.