3 (Three) outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Valerie Weisenreder (@ValsyWeis) reported 46 seconds ago from Wymondham, England

  @ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 5 minutes ago from Norwich, England

  @ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!

• 
  Timothy Williams (@CrimeTWilliams) reported 8 minutes ago from Norwich, England

  @ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.

• 
  Bekki Woolnough (@Sweetbexs23) reported 10 minutes ago from Beccles, England

  @ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?

• 
  Dean Thomas (@deanthomastunes) reported 11 minutes ago from Norwich, England

  @adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 13 minutes ago from Hellesdon, England

  @ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.

• 
  Shaun Button (@Shaun_Button_) reported 18 minutes ago from Geldeston, England

  @ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records

• 
  Gary lloyd (@Joenufc) reported 20 minutes ago from Beccles, England

  But never got the call I was promised @ThreeUKSupport terrible terrible company

• 
  Wozza (@WCulleton) reported 24 minutes ago from Norwich, England

  @NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 25 minutes ago from Hellesdon, England

  @ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways

• 
  Dean Thomas (@deanthomastunes) reported 27 minutes ago from Norwich, England

  @johnlw89 @ThreeUKSupport **** you. They are in breach of contract.

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 27 minutes ago from Hellesdon, England

  @ThreeUKSupport The proplem I was never notified the account was even closed

• 
  Gary lloyd (@Joenufc) reported 34 minutes ago from Beccles, England

  I have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint

• 
  Rebecca 📸 (@Banana_Bee_x) reported 34 minutes ago from Norwich, England

  @ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!

• 
  Shareen Mugford (@ShareenMugford) reported 38 minutes ago from Sprowston, England

  @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 39 minutes ago from Norwich, England

  @ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(

• 
  Chris Seal (@ChrisSeal84) reported 48 minutes ago from Norwich, England

  @ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢

• 
  Philip Lawry (@GabonPhil) reported 51 minutes ago from Norwich, England

  @ThreeUKSupport please update us on when you will support Apple Watch esim.

• 
  𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄 (@rebeccabrenna) reported 55 minutes ago from Wymondham, England

  Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)

• 
  Dean Thomas (@deanthomastunes) reported 55 minutes ago from Norwich, England

  @ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Stannard (@mattstannard) reported 4 minutes ago

  @ThreeUK - are there any outages in the Ipswich area? Zero 5G service on my phone, and as seems to be the norm across Suffolk the 4G service is flakier than snow. Does the hot weather prevent 4G/5G signals working as well?

• 
  Mattea∞ (@ebuuuun) reported 4 minutes ago

  @ThreeUK helloooo, why haven’t I had service since 7pm???

• 
  FINGERSJOHN✌ (@jnafr) reported 9 minutes ago

  @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

• 
  Sancestow FC (@Sancestow) reported 17 minutes ago

  @ThreeUKSupport absolutely shocking customer service received. Will definitely be leaving come the end of my contract

• 
  brendan (@kegger1664) reported 17 minutes ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Kevin Mulinga (@mulinga_kevin) reported 21 minutes ago

  @ThreeUK I can't enjoy your services. No service at all. My WiFi not working after buffering for over 30 minutes. Sad state of affairs.

• 
  Greatestperson1 (@baskeyfit) reported 23 minutes ago

  @ThreeUKSupport bought 5g hub last Wednesday. Currently good excellent connection to 5g mast but last night download speeds have dropped significantly from 150 to 30mbps and ping is unstable. I followed the troubleshooting and there’s no improvement

• 
  Richie Jay (@RichEIREjonesy) reported 24 minutes ago

  @skunkcityseeds @ThreeUK I’m on contract but I’ve seen it drop out to 3g up the hills but never in town

• 
  jimmy (@jimmysunny85) reported 25 minutes ago

  @ThreeUK sold me a dodgey phone that now the battery swells and has basically become a bomb! I have told them this since August 2025 so nearly a year and they taking zero responsibility!! This is the customer service they provide as long as you pay them all is well!! Stay clear

• 
  David Clarke (@DavidCl88428325) reported 25 minutes ago

  @ThreeUK yet again your network went down in the bt54 area during the week, wednesday 13th may, why? At a time when i most needed a signal due to a relative in hosp, you let me down yet again! Your network, customer service and attitude are awful! When is the next outage?