3 (Three) Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (36%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Norwich, Norfolk, England
The most recent 3 (Three) outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
I have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint
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Timothy Williams
(@CrimeTWilliams) reported
from
Norwich, England
@ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways
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Chris Seal
(@ChrisSeal84) reported
from
Norwich, England
@ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.
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David R Jefferies
(@doctordeej) reported
from
Norwich, England
@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.
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Wozza
(@WCulleton) reported
from
Norwich, England
@NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
But never got the call I was promised @ThreeUKSupport terrible terrible company
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.
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Bekki Woolnough
(@Sweetbexs23) reported
from
Beccles, England
@ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!
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Crαιg Elliott
(@CraigElliott81) reported
from
Old Catton, England
@ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport The proplem I was never notified the account was even closed
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Rebecca 📸
(@Banana_Bee_x) reported
from
Norwich, England
@ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!
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Shaun Button
(@Shaun_Button_) reported
from
Geldeston, England
@ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
@ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.
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𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄
(@rebeccabrenna) reported
from
Wymondham, England
Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bokarelli
(@Bokarelli) reported
@john_actuary @ThreeUK Three are terrible for this. They’ll then offer you another deal online that is “a really truly excellent deal” that is more expensive than anything you find online
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Spaceman
(@SpacemanYNWA) reported
@ThreeUKSupport hello need help you don’t answer your phones!!! My phone broadband isn’t working after being “fixed” yesterday after HOURS wasted. I do not have time for this. DM me asap so I can cancel this terrible product and finish with your terrible company.
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Moakalatte
(@moakalatte_bop) reported
@ThreeUKSupport …now that I’ve finally got service. I wouldn’t mind if I wasn’t told multiple conflicting pieces of information, and didn’t have to call and speak to several departments to be promised something else that doesn’t actually happen. I’ve missed out on important work as a result.
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Catherine Philpott
(@Catheri74543541) reported
@ThreeUKSupport Tried this no escalation team work at weekends now waiting a couple of days for someone to call me back. Why deliver a replacement stolen phone that requires me to hand over my device. I feel like I am in the movie Groundhog Day. Same issues, emails and conversations every day
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Richard Appleby 💙
(@rmappleby) reported
@john_actuary @ThreeUK Hmmm. Not sure if it will be included. The EU is, but I think you need to add extra bolt-ones/credit and PAYG outside the EU. Smarty uses 3’s network, in case you didn’t know. I use giffgaff, but don’t currently travel outside the UK, so less concerned about roaming these days.
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Adam Reynolds
(@jodrell) reported
Over the last 2 days I’ve dealt with the customer service teams at 3 telecoms companies. @VodafoneUK @virginmedia & @ThreeUKSupport They were all utterly awful experiences involving being transferred multiple times, put on hold for ages, and at times ignored & lied to
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KWAME HENRY
(@PRINCE05HENRY) reported
Thank you @ThreeUK network for your poor and rubbish services over the past decades!!! I have lost a big contract just yesterday all because I couldn’t browse the internet to check and confirm my emails. I am yes leaving this morning to @TheO2 who even has better service than you
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AK Connor
(@EllaAnnaKajsa) reported
@ThreeUKSupport Speed of mobile broadband has slowed to 0.87 Mb. No reported network outage in my area. No live chat available. What's going on?
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Ade
(@Ade63902575) reported
@ThreeUK I was given a free cancellation reference by the network issue department because I wasn't getting the service I am paying for and your technical people couldn't repair the fault. I called this morning to cancel my contract and was told to wait till 4th Nov. Why??
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Stephanie Ashford
(@steph_ashford) reported
@ThreeUKSupport When I last renewed my contract online, the system issued a new phone no, which is now sitting in the back end of my account causing problems. Your shops won't help & it requires multiple calls/live chats every time I want to add something. I'm in the UK and want the £20 boost.