3 (Three) Outage in Norwich, Norfolk, England

@ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records

@ThreeUKSupport The proplem I was never notified the account was even closed

@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.

@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways

@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.

@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.

@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.

@NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯

@ThreeUKSupport please update us on when you will support Apple Watch esim.

@ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.

@ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.

@ThreeUKSupport once again, no indoor signal whatsoever. Not even over the Wi-Fi.

@ThreeUK @ThreeUKSupport when are you going to support the Apple Watch? First EE, now Vodafone... this needs to happen! #AppleWatch

@ThreeUKSupport Seems it’s alright now, the website wasn’t loading and sometimes just said there was a problem, app said try again later.

@threeuk can't top up my pay as you go phone on line. Please help.

@ThreeUKSupport That's a circular answer. I know there's no resolution because I'm still having poor signal, mislead about 5g, and fobbed off. Lack of resolution is not satisfactory. Your lack of internal escalation and self accountability is noted, and I will continue to share my anger here!

@ThreeUKSupport Call 2 - Phoned to complain and cancel if still refused a refund. Instead of assistance or even an apology I had an idiot repeatedly shove a new 2 year contract down my throat. I had to say no over 20 times to stop the sales pitch. 5 minutes of saying no to his stupid contract.

@ThreeUKSupport Fraudulent charges on my account. Was told there was no way to take things further. Call 1 - Refused any refund or assistance getting a refund from the scam company. Just transferred me to the fraudulent company's phone number - funny how scam companies never answer their phone.

@IAmMrAngry @ThreeUK @ThreeUKSupport Signals really bad in London,north east west and south. I’m a courier and every single day I have to hang up calls cause I lose connection and the people I’m talking to can’t hear me, I sound like a robot as well I’m told. I’ve been with them 10 years and it’s getting worse

@ThreeUKSupport Tried: restart phone; reset network settings; check/reset APN settings. It’s faster and more reliable roaming in Turkey! As a last resort a new SIM is being delivered.

@ThreeUK Your networks ******* shit.

@ThreeUKSupport I get these speeds consistently throughout the entire day, using an external cross-polarized antenna I bought to try and help the issue myself. Before I attached the antenna, speeds were even *worse*.

@ThreeUKSupport I have only tried using 3G instead of 4G when your customer support representatives over the phone have asked me to try doing so. Every time I have tried, speeds have only decreased.

@ThreeUKSupport That happens on both the 4G router *and* my phone, and I have tested it at different spots around the city centre with my phone, never able to get speeds higher than 10Mbps download. It's key to note that I also tested my phone 4G while in Edinburgh, and got 65Mbps download there

@ThreeUKSupport @M__Gatti @ThreeUKSupport Please stop advising victims of the ModoMobi scam to cancel their subscription. Unlike other #payforitscams this is NOT a subscription but a one off payment. It's taking advantage of a loophole in the rules. No need to send a STOP text. Please wake up!!