3 (Three) outages and service status in Norwich, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways
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Gary lloyd (@Joenufc) reported from Beccles, EnglandBut never got the call I was promised @ThreeUKSupport terrible terrible company
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Shareen Mugford (@ShareenMugford) reported from Sprowston, England@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
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Sean Kent 🏳️🌈 (@seanmkent) reported from Costessey, England@ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.
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David R Jefferies (@doctordeej) reported from Norwich, England@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.
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Dean Thomas (@deanthomastunes) reported from Norwich, England@ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.
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Valerie Weisenreder (@ValsyWeis) reported from Wymondham, England@ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.
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Dean Thomas (@deanthomastunes) reported from Norwich, England@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.
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Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.
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Rebecca 📸 (@Banana_Bee_x) reported from Norwich, England@ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!
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Shaun Button (@Shaun_Button_) reported from Geldeston, England@ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records
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Gary lloyd (@Joenufc) reported from Beccles, EnglandI have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint
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Dean Thomas (@deanthomastunes) reported from Norwich, England@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.
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𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄 (@rebeccabrenna) reported from Wymondham, EnglandSuggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)
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Wozza (@WCulleton) reported from Norwich, England@NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
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Timothy Williams (@CrimeTWilliams) reported from Norwich, England@ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!
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Philip Lawry (@GabonPhil) reported from Norwich, England@ThreeUKSupport please update us on when you will support Apple Watch esim.
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Bekki Woolnough (@Sweetbexs23) reported from Beccles, England@ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Clive ✝️is💩means Athiest (@elgarr1) reported@ThreeUK I am so annoyed by your customer services. I purchased a data sim a month ago. Rung up to top it up they won’t do it with out the sim being in a phone to receive a text message, I don’t have a 3 device, I bought it for a mobile router. Won’t work in my EE phone! 😞
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woodland246 (@woodland246) reported@CBTwizard @MartinSLewis @ThreeUK Can you cancel the contract? For online/phone (distance) sales of mobile contracts, the cooling-off period is 14 days. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply, but some companies allow a longer period.
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•Tushker Gall 🐾 (@Tushker_Gall) reportedwhy don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"
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chris (@chris_chrishill) reported@ThreeUK @ThreeUKSupport day two of no reception or data, when is this issue going to be acknowledged, resolved and refunded.
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Mushtaq Khan (@mushtaqkhan7637) reported@ThreeUKSupport is the internet down in b138bj Birmingham
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A-I (@Unlucky_Dude2) reported@ThreeUKSupport @ThreeUK i have been getting charged by applepay. I have never used applepay and have 5 transactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my playstore acc on my android phone. What scam is this?
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Diversions (@diversionsgifts) reported@ThreeUKSupport hi got a new iPad from you on Saturday but no eSIM please help
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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Kevin Mulinga (@mulinga_kevin) reported@ThreeUK I can't enjoy your services. No service at all. My WiFi not working after buffering for over 30 minutes. Sad state of affairs.
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Legmo2 (@Legmo_2) reported@ThreeUK since your merge with Vodafone my signal at home has drastically dropped. One of the reasons I stopped using Vodafone's mobile broadband was due to the terrible signal. Prior to the merge I was hitting 250-300mb/s on my phone. It's been below 10mb since.