3 (Three) outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Dean Thomas (@deanthomastunes) reported 3 minutes ago from Norwich, England

  @johnlw89 @ThreeUKSupport **** you. They are in breach of contract.

• 
  Shareen Mugford (@ShareenMugford) reported 5 minutes ago from Sprowston, England

  @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

• 
  Valerie Weisenreder (@ValsyWeis) reported 10 minutes ago from Wymondham, England

  @ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.

• 
  Gary lloyd (@Joenufc) reported 10 minutes ago from Beccles, England

  I have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 10 minutes ago from Hellesdon, England

  @ThreeUKSupport The proplem I was never notified the account was even closed

• 
  𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄 (@rebeccabrenna) reported 10 minutes ago from Wymondham, England

  Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)

• 
  Rebecca 📸 (@Banana_Bee_x) reported 11 minutes ago from Norwich, England

  @ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 16 minutes ago from Hellesdon, England

  @ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways

• 
  Timothy Williams (@CrimeTWilliams) reported 17 minutes ago from Norwich, England

  @ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.

• 
  David R Jefferies (@doctordeej) reported 17 minutes ago from Norwich, England

  @ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 18 minutes ago from Norwich, England

  @ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 24 minutes ago from Hellesdon, England

  @ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.

• 
  Gary lloyd (@Joenufc) reported 24 minutes ago from Beccles, England

  But never got the call I was promised @ThreeUKSupport terrible terrible company

• 
  Dean Thomas (@deanthomastunes) reported 28 minutes ago from Norwich, England

  @ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.

• 
  Crαιg Elliott (@CraigElliott81) reported 31 minutes ago from Old Catton, England

  @ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.

• 
  Sean Kent 🏳️‍🌈 (@seanmkent) reported 48 minutes ago from Costessey, England

  @ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.

• 
  Chris Seal (@ChrisSeal84) reported 51 minutes ago from Norwich, England

  @ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 53 minutes ago from Norwich, England

  @ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(

• 
  Dean Thomas (@deanthomastunes) reported 56 minutes ago from Norwich, England

  @adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.

• 
  Wozza (@WCulleton) reported 59 minutes ago from Norwich, England

  @NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hannah (@HannahF_24) reported 4 minutes ago

  @ThreeUK Hi, I’ve changed phones from an iPhone 16 to an iPhone 17 pro max, I’m sim only with you but my calls and texts aren’t working, and any sent to me are going to the old phone still? & when WiFi is turned off I have no signal at all, is this a sim issue?

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 6 minutes ago

  Many thanks to the hopeless @ThreeUKSupport for waking me up despite clear instructions not to call me before 1pm clearly they didn’t listen to a word I said. No idea of customer service.

• 
  Stupid Dog (@stoopidiztdog) reported 9 minutes ago

  @ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?

• 
  JaxRalph1992 (@JaxRalph1992) reported 9 minutes ago

  @ThreeUKSupport ever since you partner up with Vodafone my 5G & signal has been horrendous roll on September and I am gone. I’ve been with you guys for 14 years.

• 
  Ali Gaines (@aligaines1410) reported 13 minutes ago

  Once again @ThreeUK network is down. Every month this is happening. I asked to swap to normal from mobile broadband but was told I'd have to pay to get out of my contract but surely the amount of time your network is down you would offer to swap me for free!

• 
  Tracey Carr (@TraceyJCarr) reported 16 minutes ago

  @ThreeUK I’ve been a customer for more than a decade. I’ve tried to upgrade several times and you make it as hard as possible. Yesterday you cancelled an order after contract signature and order number. Today I cancelled my direct debit

• 
  David rowlands (@Davidrowlands16) reported 19 minutes ago

  @ThreeUK how can I log into my account to order a new sim when you keep sending me a code I can't get because my sim doesn't work!!!!

• 
  Cornish Darren Fewins (@Darren_Fewins) reported 20 minutes ago

  One of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?

• 
  ES (@ewa_swital16945) reported 22 minutes ago

  @ThreeUK I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it.

• 
  onerealbeanie (@onerealbeanie) reported 22 minutes ago

  @ThreeUK I live in County Durham. CS on 333 told me that there is a long standing issue in my area that Three can't fix due to "network limitations". Why do you sell services to County Durham residents when you refuse to fix issues, take ownership and provide explanations?