3 (Three) Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR14 and NR2.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Norwich, Norfolk, England
The most recent 3 (Three) outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
I have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport The proplem I was never notified the account was even closed
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
But never got the call I was promised @ThreeUKSupport terrible terrible company
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
@ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
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𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄
(@rebeccabrenna) reported
from
Wymondham, England
Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways
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Valerie Weisenreder
(@ValsyWeis) reported
from
Wymondham, England
@ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.
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Chris Seal
(@ChrisSeal84) reported
from
Norwich, England
@ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢
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David R Jefferies
(@doctordeej) reported
from
Norwich, England
@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.
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Bekki Woolnough
(@Sweetbexs23) reported
from
Beccles, England
@ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.
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Shaun Button
(@Shaun_Button_) reported
from
Geldeston, England
@ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records
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Philip Lawry
(@GabonPhil) reported
from
Norwich, England
@ThreeUKSupport please update us on when you will support Apple Watch esim.
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Wozza
(@WCulleton) reported
from
Norwich, England
@NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James Nicholls
(@JamesNi18377276) reported
@ThreeUK I have home signal which is being discontinued. I am trying to get WiFi calling on my phone but I cannot get it. My phone will do WiFi calling, and I was told that my account settings need to be changed. I have tried calling and using online chat to no avail.
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angray
(@angray81) reported
@ThreeUK So ended my contract with you on 18th may but you took £10 for month 18/05 to 17/06 ? Then final bill says refund will be 14 days but it's now nearly end of August and still no sign of a refund . Even after hours on phone to customer service still no refund. ShiteService
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Seonaid MacKay
(@OooPooLooMooZoo) reported
@ThreeUKSupport I recently bought an airtime contract with phone through Fonehouse and wasn’t happy with 3’s coverage so returned to Fonehouse well within 14 days to cancel the contract. Now 3 have sent me Pac code and final bill to cancel contract of £640. What has happened?
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Allan
(@Allan56846678) reported
@ThreeUK you advertise a good network currently I don't get signal from walthstow to Stratford it seems like you are having a network outage again as this morning my phone eventhough it has a three UK sim card in it said Vodafone UK roaming what's going on
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
@ThreeUKSupport He “couldn’t tell me as he had already passed my issue on to another team” and refused to let me speak to a manager, but he said they simply had failed to process my refund.
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Lee Mckenzie
(@leemck83) reported
@goalkeeperdoyle @ThreeUK It took me over half a hour to get enough signal to book a taxi home from meadow lane on Saturday during the game. Not good enough!
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Mol
(@Mol95837254) reported
I will sell my literal soul for two Sunday Reading tickets I’ve been through hell the past few weeks with the worst breakup of my life manifesting that something good will come out of this tweet the 1975 have been my dream to see!!🥺@OfficialRandL @ThreeUK #Randl #readingtickets
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David Peek
(@davidapeek) reported
@ThreeUKSupport I have international roaming enabled and have been able to use data abroad; however making phone calls has failed every time. I am using +44 at the start of relevant numbers but calls won't even connect. Can you help please?
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Leon
(@grynger) reported
@ThreeUKSupport You can’t register on virgin Wi-Fi it directs you to a three help page to ask to install the configuration. The issue appears to be no SSID for three at these stations and possibly others on the underground
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Fiona McLean Photography
(@fmcleanphoto) reported
@ThreeUKSupport I've been a Three customer for almost 10 years. I've never had this issue before. It's not my cache that's the problem, it's your website. I've tried logging in on Safari (the browser I regularly use) as well as on Google Chrome and Firefox. It's not working on any of them.