3 (Three) outages and service status in Norwich, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Dean Thomas (@deanthomastunes) reported from Norwich, England@ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.
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Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.
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𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄 (@rebeccabrenna) reported from Wymondham, EnglandSuggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)
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Valerie Weisenreder (@ValsyWeis) reported from Wymondham, England@ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.
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Shareen Mugford (@ShareenMugford) reported from Sprowston, England@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
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Crαιg Elliott (@CraigElliott81) reported from Old Catton, England@ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!
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Dean Thomas (@deanthomastunes) reported from Norwich, England@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.
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Gary lloyd (@Joenufc) reported from Beccles, EnglandI have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint
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Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England@ThreeUKSupport The proplem I was never notified the account was even closed
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Rebecca 📸 (@Banana_Bee_x) reported from Norwich, England@ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!
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Dean Thomas (@deanthomastunes) reported from Norwich, England@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.
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Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways
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Bekki Woolnough (@Sweetbexs23) reported from Beccles, England@ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?
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David R Jefferies (@doctordeej) reported from Norwich, England@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.
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Shaun Button (@Shaun_Button_) reported from Geldeston, England@ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records
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Philip Lawry (@GabonPhil) reported from Norwich, England@ThreeUKSupport please update us on when you will support Apple Watch esim.
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Chris Seal (@ChrisSeal84) reported from Norwich, England@ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
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Gary lloyd (@Joenufc) reported from Beccles, EnglandBut never got the call I was promised @ThreeUKSupport terrible terrible company
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David #RejoinEU #FBPE (@MollieCoin) reported@ThreeUKSupport When people call me and I dont answer, my phone goes to answerphone, where they are greeted by a woman call Jan. I am a man called Darren. I have tried to re-record, tried instant chat & called in a Three store, nobody can help. Can you PLEASE!
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Sue🦖🇮🇱💚🤍💜🏳️🌈Women, Life, Freedom (@eleonorasfalcon) reported.@ThreeUK is this a genuine company dealing with customer contracts 0161 696 5597?
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rachel james (@rachel_l_james) reported@ThreeUKSupport I’m getting a ‘working on the network in your area’ msg for SL2. We’ve not been able to use the internet since Saturday… meaning no tv or wfh. I want to know how long this is expected to go on for? Days? weeks? And why would you not reach out to us to warn us?
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orland_sundri (@Orland_Sundri) reported@ThreeUK according to @CommunityFibre the problem of my iPhone 15 having problems with wifi calling being unreliable is a problem on your side. can you confirm what you are doing to resolve the issue?
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Kitty Coco (@BambieBambini) reported@ThreeUK @ThreeUKSupport Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on
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Diversions (@diversionsgifts) reported@ThreeUKSupport hi got a new iPad from you on Saturday but no eSIM please help
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Matt Hayes 🇮🇪 (@matthayesthfc) reported@panks_79 @ThreeUKSupport My current phone is broken, but you've saved me. There was a separate section of the Three website for pay-as-you-go 🙈 Which is weird, because I've had to go through an entire different page to buy the same phone I was trying to buy anyway haha Thanks Craig!
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joy thomS (@thomSJoy) reported@ThreeUK is anyone else having problems with @ThreeUK connection
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ARDA BATIKAN DURGUT (@durgut_arda1) reportedI use @ThreeUK in London, but the internet is practically non-existent... The signal is zero, the speed is terrible. This experience is truly unacceptable in 2026. 🙃 Am I the only one experiencing this problem? @ThreeUKSupport