3 (Three) Outage Report in Norwich, Norfolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Crαιg Elliott
(@CraigElliott81) reported
from
Old Catton, England
@ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.
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Chris Seal
(@ChrisSeal84) reported
from
Norwich, England
@ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
@ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport The proplem I was never notified the account was even closed
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Rebecca 📸
(@Banana_Bee_x) reported
from
Norwich, England
@ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
I have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint
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Bekki Woolnough
(@Sweetbexs23) reported
from
Beccles, England
@ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
But never got the call I was promised @ThreeUKSupport terrible terrible company
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Wozza
(@WCulleton) reported
from
Norwich, England
@NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯
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𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄
(@rebeccabrenna) reported
from
Wymondham, England
Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)
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Shaun Button
(@Shaun_Button_) reported
from
Geldeston, England
@ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records
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Philip Lawry
(@GabonPhil) reported
from
Norwich, England
@ThreeUKSupport please update us on when you will support Apple Watch esim.
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
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David R Jefferies
(@doctordeej) reported
from
Norwich, England
@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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CameronJS94
(@CameronJs94) reported
@ThreeUKSupport This is nothing to do with the pac code, that was only referenced in background - this has been to do with the service jan 21 to present
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𝔍𝔲𝔡𝔢𝔞𝔫 𝔭𝔢𝔬𝔭𝔩𝔢’𝔰 𝔣𝔯𝔬𝔫𝔱
(@gladamatim) reported
@ThreeUKSupport When will you be adding eSIM to support Apple watches series 6 to my plan?
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Al-akram
(@hanafim58) reported
Thomas Tuchel on pre-match rituals: "I have them. I have a lot. I will never tell them because then people might think they don’t work anymore. But we all have them." [via @ThreeUK]
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Full Circle
(@FC360D) reported
I can't decide if I want to switch to @ThreeUK or @VodafoneUK maybe I'll let them decide, the first network to tweet a reply to me will get me as a new customer :)
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Christopher Seddon
(@Prehistory) reported
.@ThreeUKSupport No other company makes topping up on PAYG such an utterly horrible experience. 1) App is unfit for purpose - shells out to a web page where you have to log in & enter all details again. 2) Web page whirrs impotently when I select credit card for payment ....
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CameronJS94
(@CameronJs94) reported
@ThreeUKSupport Haha you’ve only had half the information this is about you chasing debt you have wiped months ago but never bothered fully noting the file - because of a payment charged in error months ago I have had missed payments on my credit report - rejection for mortgages - over drafts
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Laura✨
(@xLaura) reported
@ThreeUKSupport No because your team are less than helpful unless they’ve screwed up. (Like they did last time). Your signal is ****, always has been in my area. Always will be. £65 for a contract I can’t use. Absolute robbery.
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Alex Kidner
(@kidner1981) reported
@ThreeUK are the worst! Impossible to contact.
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hannahj_xo
(@XoHannahj) reported
@ThreeUK @samaritans I want to leave three worst ever so unhappy
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CameronJS94
(@CameronJs94) reported
@ThreeUK do you deliberately employ call centres with no human compassion, ability to sort a problem caused! Equally who had heard of a call Center who can’t transfer calls! The stress caused by three and your incompetence is criminal - a vile company and im glad I’ve left them