3 (Three) Outage Report in Norwich, Norfolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (35%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.
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Chris Seal
(@ChrisSeal84) reported
from
Norwich, England
@ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
@ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
I have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways
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Valerie Weisenreder
(@ValsyWeis) reported
from
Wymondham, England
@ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport The proplem I was never notified the account was even closed
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!
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𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄
(@rebeccabrenna) reported
from
Wymondham, England
Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
But never got the call I was promised @ThreeUKSupport terrible terrible company
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David R Jefferies
(@doctordeej) reported
from
Norwich, England
@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.
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Bekki Woolnough
(@Sweetbexs23) reported
from
Beccles, England
@ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
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Philip Lawry
(@GabonPhil) reported
from
Norwich, England
@ThreeUKSupport please update us on when you will support Apple Watch esim.
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Shaun Button
(@Shaun_Button_) reported
from
Geldeston, England
@ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records
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Wozza
(@WCulleton) reported
from
Norwich, England
@NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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✨𝕾𝖆𝖉𝕭𝖔𝖎𝕽𝖔𝖝𝖆𝖘✨
(@xviNXBDY) reported
**** @ThreeUK, y’all a bunch of slags
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nowhereman
(@chrisdvsmith999) reported
@three_broadband @ThreeUK @ThreeUKSupport Hey - what's happening today in SE15 area of London? Signal has been intermittent all day for my mobile and broadband, so looks like an issue with your network, rather than being device specific. Please can you review and get back to me?
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Bradley
(@Blonxy) reported
@ThreeUKSupport Can you guys help me please? I have been on web chat and on phone but no one can help, i just received my upgrade (S21 Ultra) and I tried to do the promotion of trading in my old phone for the 170 pound extra but I couldnt see where to put my new IMEI number and
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Rachel WD
(@wd_rachel) reported
@ThreeUKSupport Is the web chat for Broadband support aswell? When I’ve used it previously they’ve said they can only help with mobile issues
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Mawdrigen
(@Mawdrigen) reported
Has anyone told @ThreeUK that their password reset feature for their website is broken? Been trying it on and off for 3 months and keeps throwing a generic auth text error at me.
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john
(@john13225833) reported
@ThreeUKSupport @ThreeUK I’m outside the UK and my account has been suspended, the support agents tell me that nothing can be done. Is that right? I’m not asking for “free” roaming to be enabled, just be ability to make and receive calls (at international rates). No data needed
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Tracie
(@Tracie80290038) reported
@ThreeUKSupport No he's never set any passwords up, obviously he has all the general security questions which is all that's needed
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Vitor
(@HSkilgannon) reported
@ThreeUK I'm trying to buy something on your website. I can't because it does not accept my address even though I'm an existing customer. I call your sales representatives and they want to charge more than the website. What kind of service is this? #Threemobile
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Androulla #JFT96
(@Androulla) reported
Still not received my upgrade despite being told by Charley on social media chat support last night it worked be despatched this morning and DPD would send me a time slot for deliver. @ThreeUK
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bandreg1
(@stiwdiojg) reported
@ThreeUKSupport Thanks Jenn. Already done that and told to switch device off and on, reset to 3G only etc. No difference. I have two friends with the same problem here. All we can do is save the evidence. This problem is REAL.