3 (Three) outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Crαιg Elliott (@CraigElliott81) reported 5 minutes ago from Old Catton, England

  @ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.

• 
  𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄 (@rebeccabrenna) reported 8 minutes ago from Wymondham, England

  Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)

• 
  Dean Thomas (@deanthomastunes) reported 11 minutes ago from Norwich, England

  @johnlw89 @ThreeUKSupport **** you. They are in breach of contract.

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 11 minutes ago from Norwich, England

  @ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 20 minutes ago from Hellesdon, England

  @ThreeUKSupport The proplem I was never notified the account was even closed

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 23 minutes ago from Hellesdon, England

  @ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways

• 
  Chris Seal (@ChrisSeal84) reported 27 minutes ago from Norwich, England

  @ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢

• 
  Shareen Mugford (@ShareenMugford) reported 29 minutes ago from Sprowston, England

  @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

• 
  Bekki Woolnough (@Sweetbexs23) reported 32 minutes ago from Beccles, England

  @ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?

• 
  Rebecca 📸 (@Banana_Bee_x) reported 34 minutes ago from Norwich, England

  @ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!

• 
  Valerie Weisenreder (@ValsyWeis) reported 40 minutes ago from Wymondham, England

  @ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 40 minutes ago from Hellesdon, England

  @ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.

• 
  Wozza (@WCulleton) reported 40 minutes ago from Norwich, England

  @NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯

• 
  Gary lloyd (@Joenufc) reported 42 minutes ago from Beccles, England

  But never got the call I was promised @ThreeUKSupport terrible terrible company

• 
  Timothy Williams (@CrimeTWilliams) reported 44 minutes ago from Norwich, England

  @ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.

• 
  David R Jefferies (@doctordeej) reported 47 minutes ago from Norwich, England

  @ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.

• 
  Sean Kent 🏳️‍🌈 (@seanmkent) reported 50 minutes ago from Costessey, England

  @ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.

• 
  Dean Thomas (@deanthomastunes) reported 50 minutes ago from Norwich, England

  @adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.

• 
  Dean Thomas (@deanthomastunes) reported 51 minutes ago from Norwich, England

  @ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 53 minutes ago from Norwich, England

  @ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Richards (@gadgetbluetab) reported 9 minutes ago from Anstey, England

  @ThreeUKSupport David Richards 68 Le53dj. ...2150. Parcel gone missing at Dpd. No idea where it is. Dpd told me to contact yourselves to resolve this issue

• 
  JaxRalph1992 (@JaxRalph1992) reported 15 minutes ago

  @ThreeUKSupport ever since you partner up with Vodafone my 5G & signal has been horrendous roll on September and I am gone. I’ve been with you guys for 14 years.

• 
  Empress’ (@IAmHerNp) reported 20 minutes ago

  @ThreeUKSupport hi I need to talk about my account I’m being charged twice when I’ve already paid my bill. I’m on the phone with customer service but they’re no help

• 
  Chris Bunnett (@chrisbunnett) reported 20 minutes ago

  @ThreeUK - I ******* hate your network. I haven’t called anyone but now you tell me can’t make a call ‘as I used up my balance!’ You are a bunch of crooks and thieves. Fuckwits.

• 
  Shuga Jar (@AmaraCajetan) reported 22 minutes ago

  When it comes to frustrating you, just leave it for @ThreeUK They have got to be the most useless UK network ever! Unfortunately you’re forced into a freaking contract with them.

• 
  rachel james (@rachel_l_james) reported 22 minutes ago

  @ThreeUKSupport I’m getting a ‘working on the network in your area’ msg for SL2. We’ve not been able to use the internet since Saturday… meaning no tv or wfh. I want to know how long this is expected to go on for? Days? weeks? And why would you not reach out to us to warn us?

• 
  Arsenal Ian (@IanAFC_68) reported 22 minutes ago

  Hey @ThreeUK …. Congratulations you have just lost a loyal 12 year old business customer and a 20 year old personal customer…. AVOID PEOPLE

• 
  jmp121 🏆 #lufc (@Jamesmp121) reported 23 minutes ago

  @ThreeUK @ThreeUKSupport why can't I make calls to landline numbers using your network?

• 
  UGOMMA (dye of beauty)🌍 (@UgommaGrace) reported 26 minutes ago

  @ThreeUKSupport what’s wrong with your network, I keep turning off my phone.. yet nothing works

• 
  Ruth Seager (@ruthseag) reported 31 minutes ago

  @ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…