3 (Three) outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 1 minute ago from Hellesdon, England

  @ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.

• 
  Dean Thomas (@deanthomastunes) reported 2 minutes ago from Norwich, England

  @adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.

• 
  Dean Thomas (@deanthomastunes) reported 8 minutes ago from Norwich, England

  @johnlw89 @ThreeUKSupport **** you. They are in breach of contract.

• 
  Wozza (@WCulleton) reported 19 minutes ago from Norwich, England

  @NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯

• 
  Bekki Woolnough (@Sweetbexs23) reported 22 minutes ago from Beccles, England

  @ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?

• 
  David R Jefferies (@doctordeej) reported 24 minutes ago from Norwich, England

  @ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.

• 
  Sean Kent 🏳️‍🌈 (@seanmkent) reported 25 minutes ago from Costessey, England

  @ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.

• 
  Philip Lawry (@GabonPhil) reported 29 minutes ago from Norwich, England

  @ThreeUKSupport please update us on when you will support Apple Watch esim.

• 
  Shareen Mugford (@ShareenMugford) reported 31 minutes ago from Sprowston, England

  @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 32 minutes ago from Norwich, England

  @ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!

• 
  Rebecca 📸 (@Banana_Bee_x) reported 35 minutes ago from Norwich, England

  @ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!

• 
  Shaun Button (@Shaun_Button_) reported 38 minutes ago from Geldeston, England

  @ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records

• 
  Crαιg Elliott (@CraigElliott81) reported 39 minutes ago from Old Catton, England

  @ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.

• 
  Timothy Williams (@CrimeTWilliams) reported 40 minutes ago from Norwich, England

  @ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.

• 
  Valerie Weisenreder (@ValsyWeis) reported 41 minutes ago from Wymondham, England

  @ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.

• 
  Gary lloyd (@Joenufc) reported 42 minutes ago from Beccles, England

  But never got the call I was promised @ThreeUKSupport terrible terrible company

• 
  Dean Thomas (@deanthomastunes) reported 42 minutes ago from Norwich, England

  @ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.

• 
  𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄 (@rebeccabrenna) reported 45 minutes ago from Wymondham, England

  Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 48 minutes ago from Hellesdon, England

  @ThreeUKSupport The proplem I was never notified the account was even closed

• 
  Gary lloyd (@Joenufc) reported 50 minutes ago from Beccles, England

  I have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wyn Morgan (@wynmorgan) reported 5 minutes ago

  @ThreeUK @ThreeUKSupport seems we’re going to be without a signal for a second week as you’re still working on your mast. Surely you’ve had time to install a new mast in that time?

• 
  Joanne (@J08NNE) reported 6 minutes ago

  @EmmaAndrews95 @ThreeUK @iD_Mobile_UK thanks, my issue is with the broadband since this morning. I've reported it to support and they tried to troubleshoot it, then just said similar to the attached "we are aware of a problem and working to resolve it"

• 
  Cliffy (@radagastcb) reported 7 minutes ago

  @ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.

• 
  Greg Quinn (@GregQuinnAodhan) reported 15 minutes ago

  One day @ThreeUK will provide a decent service in Aberdeenshire. Instead they focus on getting their call centres to call me and try to sell stuff when I keep telling them not to call me. #rubbishmobile

• 
  Cornish Darren Fewins (@Darren_Fewins) reported 17 minutes ago

  One of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?

• 
  Diversions (@diversionsgifts) reported 18 minutes ago

  @ThreeUKSupport hi got a new iPad from you on Saturday but no eSIM please help

• 
  loulitagill (@loulitagill) reported 24 minutes ago

  Do not bother at all taking our a contract with @ThreeUK I’ve had nothing but problems. I’ve called after a week of waiting to cancel my contract and still being told there’s an order “stuck” because I returned faulty kit. Come on Three, you’ve got to do better.

• 
  A-I (@Unlucky_Dude2) reported 27 minutes ago

  @ThreeUK i have been getting charged by applepay. I have never used applepay and 5 trasactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?

• 
  GIFTSpromo (@Gpromo_UK) reported 27 minutes ago

  @ThreeUK "Life Needs a Big Network" You're right, when exactly are you going to actually provide it?

• 
  Kitty Coco (@BambieBambini) reported 28 minutes ago

  @ThreeUK @ThreeUKSupport Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.