3 (Three) Outage Report in Norwich, Norfolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Norwich come from postal codes NR3, NR2, NR1 and NR99.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 26: Problems at 3 (Three)
3 (Three) is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (31%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Norwich, Norfolk, England
The most recent 3 (Three) outage reports came from the following cities: Norwich, Attleborough and Bungay.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Timothy Williams (@CrimeTWilliams) reported from Norwich, England
@ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.
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Rebecca 📸 (@Banana_Bee_x) reported from Norwich, England
@ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!
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Crαιg Elliott (@CraigElliott81) reported from Old Catton, England
@ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England
@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England
@ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!
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Shareen Mugford (@ShareenMugford) reported from Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
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Gary lloyd (@Joenufc) reported from Beccles, England
But never got the call I was promised @ThreeUKSupport terrible terrible company
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Gary lloyd (@Joenufc) reported from Beccles, England
I have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint
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𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄 (@rebeccabrenna) reported from Wymondham, England
Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)
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Chris Seal (@ChrisSeal84) reported from Norwich, England
@ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢
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Bekki Woolnough (@Sweetbexs23) reported from Beccles, England
@ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?
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Sean Kent 🏳️🌈 (@seanmkent) reported from Costessey, England
@ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.
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Shaun Button (@Shaun_Button_) reported from Geldeston, England
@ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records
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Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England
@ThreeUKSupport The proplem I was never notified the account was even closed
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Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England
@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.
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Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England
@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways
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David R Jefferies (@doctordeej) reported from Norwich, England
@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.
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Dean Thomas (@deanthomastunes) reported from Norwich, England
@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.
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Dean Thomas (@deanthomastunes) reported from Norwich, England
@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.
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Wozza (@WCulleton) reported from Norwich, England
@NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan (@ryanyates1990) reported
@ThreeUK I need you to get services in Derby back up again as they have been down on and off Full reboot of all your network infrastructure please, in controlled manner By mid day please
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Ryan O'Neill (@Shananigator) reported
@ThreeUK Calls still not working or ringing out 🤨
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Rosey Patrick (@RoseyPatrick) reported
@ThreeUK Over 24 hours later and mine is still down. I was meant to have a telephone appointment with my doctor yesterday which has now been missed and I’m not even able to return the call today. Sort it out!
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iD Mobile (@iD_Mobile_UK) reported
@dan_thatdan @ThreeUK Hey there. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restaring your phone We sincerely apologise for the inconveniences caused and really thank you for your patience. - Tyler
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iD Mobile (@iD_Mobile_UK) reported
@1889Wba @ThreeUK Hey there. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restaring your phone We sincerely apologise for the inconveniences caused and really thank you for your patience. - Tyler
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iD Mobile (@iD_Mobile_UK) reported
@LuSchmoo @ThreeUKSupport We believe a number of users are getting service back now. - Tom
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iD Mobile (@iD_Mobile_UK) reported
@Andrew090682 @Glover151 @ThreeUK Hey there. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restaring your phone We sincerely apologise for the inconveniences caused and really thank you for your patience. - Tyler
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xXanderC (@StreamingArtWAX) reported
@ThreeUK Its now been 24 hours since I lost the signal on my phone. No access to calls , No access to Data or SMS. if a family member tries to reach out they cant... @ThreeUK are you guys fixing this or its time to move to a different provider ?
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iD Mobile (@iD_Mobile_UK) reported
@hartzy__ @ThreeUK Hey there. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restaring your phone We sincerely apologise for the inconveniences caused and really thank you for your patience. - Tyler
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iD Mobile (@iD_Mobile_UK) reported
@jonnyehall @ThreeUK Hey there. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restaring your phone We sincerely apologise for the inconveniences caused and really thank you for your patience. - Tyler