3 (Three) Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR1 and NR7.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Norwich, Norfolk, England
The most recent 3 (Three) outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Wozza
(@WCulleton) reported
from
Norwich, England
@NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯
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Crαιg Elliott
(@CraigElliott81) reported
from
Old Catton, England
@ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
I have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint
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Chris Seal
(@ChrisSeal84) reported
from
Norwich, England
@ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.
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Shaun Button
(@Shaun_Button_) reported
from
Geldeston, England
@ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
But never got the call I was promised @ThreeUKSupport terrible terrible company
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𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄
(@rebeccabrenna) reported
from
Wymondham, England
Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)
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Rebecca 📸
(@Banana_Bee_x) reported
from
Norwich, England
@ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!
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Bekki Woolnough
(@Sweetbexs23) reported
from
Beccles, England
@ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport The proplem I was never notified the account was even closed
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.
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David R Jefferies
(@doctordeej) reported
from
Norwich, England
@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.
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Timothy Williams
(@CrimeTWilliams) reported
from
Norwich, England
@ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
@ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nas
(@naznats) reported
@ThreeUKSupport I was told by Three support that if I tried to switch over to PAYG now that I would be charged? Can you explain how that makes sense please? When my phone contract ends I just simply want to cancel all payments and be PAYG. That’s all.
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Sarah
(@verseau_08) reported
@ThreeUKSupport I’ve been trying to cancel my add-on for the past 4 months, via the app, call and live chat but every month i’m charged those extra 7£ and every time I’m told it has been cancelled (which is not true) please do something about this 😤
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John
(@Jny_456) reported
@ThreeUK any chance someone might be able to sort my phone contract out somewhere that you folks have made a mess of? Apparently nobody at Braehead branch of your shop is capable of contacting us. Dreadful service.
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amar
(@rewrai08) reported
@ThreeUK @ThreeUKSupport Also fix the goddamn mobile network issue at RG31 6FR Purley area. It’s been nearly two months!!!! since we have issues with network - no towers shown or just one tower most of the time. Been missing important calls and text. Seriously!!! Come on!!!😡😡😡😡😡
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Michelle Marbie Davies
(@marbieskitchen_) reported
@ThreeUK I can’t make any calls whilst I’m abroad because I keep getting the annoying message saying I’ve reached my credit limit. I open the app and there is no spend cap. This is now ridiculous after almost a week I can’t even speak to customer service. Can someone fix this?
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Andy Briers
(@forestsaints) reported
@ThreeUK so if I pay for mobile broadband service for when I’m holiday in France. Top up £125 as directed by Three. The service didn’t work at all so I asked for my money back. Three are advising that as it’s a pay as you go account you are not entitled to a refund! #threescam
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Simon Palmer
(@SimonJohnPalmer) reported
@ThreeUKSupport hey, I can't send SMSs. They always fail to send. My data is turned on. I have no problem making and receiving calls. And I can receive SMSs. Any ideas re the SMS issue? Thanks, Simon
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Lox Graham
(@loxgraham) reported
@ThreeUK is it possible to cancel a cancellation?
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Charlie
(@bronsonspurs79) reported
@cockney_yid @EE @ThreeUK I’ve been palmed off for years, I use my Wi-Fi at home so I’ve let it side, I’ve just checked it and it’s still ****, less than 2mbps, 100m up the road I can get 5g and 200mbps+
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NL of Spurs
(@cockney_yid) reported
@bronsonspurs79 @EE @ThreeUK She took me by surprise mate, I weren’t expecting it, I done a check & they have a fault in my area, I was only phoning to see how long it was going to take to fix, I’ve been with EE for a long time & never really had any problem at all, always good at renewal time