3 (Three) Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR7 and NR99.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Norwich, Norfolk, England
The most recent 3 (Three) outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
I have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport The proplem I was never notified the account was even closed
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.
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Timothy Williams
(@CrimeTWilliams) reported
from
Norwich, England
@ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
@ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.
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David R Jefferies
(@doctordeej) reported
from
Norwich, England
@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.
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Crαιg Elliott
(@CraigElliott81) reported
from
Old Catton, England
@ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.
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𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄
(@rebeccabrenna) reported
from
Wymondham, England
Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways
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Gary lloyd
(@Joenufc) reported
from
Beccles, England
But never got the call I was promised @ThreeUKSupport terrible terrible company
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Bekki Woolnough
(@Sweetbexs23) reported
from
Beccles, England
@ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?
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Shaun Button
(@Shaun_Button_) reported
from
Geldeston, England
@ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
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Wozza
(@WCulleton) reported
from
Norwich, England
@NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯
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Rebecca 📸
(@Banana_Bee_x) reported
from
Norwich, England
@ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!
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Chris Seal
(@ChrisSeal84) reported
from
Norwich, England
@ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sean
(@thewestwell) reported
@ThreeUK my iPhone is advising messages are not delivered yet they are sending. New to the network and issues already #coolingoffperiod
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tamara Ⓥ
(@TamaraButler_) reported
I’m so fed up with @ThreeUK NEVER have I had an easily resolved solution done right smh
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Janvier
(@JanvierUK) reported
@ThreeUKSupport Service resumed yesterday evening and I'm getting calls and texts again, thanks. Other infrastructure companies (water, broadband etc) put an estimate on the status page of their website of how long they expect engineering works to take - maybe you could introduce that as well?
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Kelly Mew🧚♀️
(@kellymew_) reported
@ThreeUK @ThreeUKSupport I’ve tried customer service but they keep giving me the account number for my phone contract so I can’t actually ever see my iPad bill and remaining allowance.. Bit unfair isn’t it? Should be notified before a bill keeps getting racked up! Not happy! 2/2
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Dr Controllah Gabi
(@DrContieGabi) reported
Shout out to @EE . Ordered phone yesterday. Less than 24 hrs it's here! Great customer service & care.This was after I ordered same with @ThreeUK on 28/12/20. Never arrived. Excuses & misleading info every time. Then cancelled my order w/out notice.Tale of 2 Cos. @ThreeUKSupport
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stuart m
(@stuartm71540021) reported
@ThreeUKSupport Yes that works, very annoying that both postcodes are not shown as having a problem on your outage webpage 🤬
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hootie1233
(@hootie1233) reported
@ThreeUKSupport Done, literally the worst thing I have ever tried to use. 0.53 mbps. How the hell are these on sale as an internet option. You should be made to guarantee speeds. Roll on BT fibre tomorrow
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Alan Hutchison
(@alanhutchison) reported
@ThreeUKSupport An existing customer (not for long at this rate!) and it’s been 10 days trying to get number moved from existing Three mobile to a Three sim-only plan. I go cut off - lost the will to live.
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Chris needs to go running
(@chrishorn1978) reported
Hey @ThreeUKSupport recently ended my contract with you guys, as the reception at work is none existent. On the phone the man said the final bill will be one amount, when it arrived in post it's another £100 on top can you help please.
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charlie
(@charliehoad1) reported
@ThreeUK why haven’t I had data all day? Service is useless always going down