3 (Three) outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 3 minutes ago from Hellesdon, England

  @ThreeUKSupport The proplem I was never notified the account was even closed

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 4 minutes ago from Norwich, England

  @ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!

• 
  David R Jefferies (@doctordeej) reported 5 minutes ago from Norwich, England

  @ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.

• 
  Wozza (@WCulleton) reported 10 minutes ago from Norwich, England

  @NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯

• 
  Valerie Weisenreder (@ValsyWeis) reported 12 minutes ago from Wymondham, England

  @ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.

• 
  Bekki Woolnough (@Sweetbexs23) reported 13 minutes ago from Beccles, England

  @ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?

• 
  Rebecca 📸 (@Banana_Bee_x) reported 13 minutes ago from Norwich, England

  @ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!

• 
  Crαιg Elliott (@CraigElliott81) reported 14 minutes ago from Old Catton, England

  @ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.

• 
  𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄 (@rebeccabrenna) reported 16 minutes ago from Wymondham, England

  Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)

• 
  Shareen Mugford (@ShareenMugford) reported 16 minutes ago from Sprowston, England

  @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

• 
  Timothy Williams (@CrimeTWilliams) reported 19 minutes ago from Norwich, England

  @ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.

• 
  Gary lloyd (@Joenufc) reported 21 minutes ago from Beccles, England

  But never got the call I was promised @ThreeUKSupport terrible terrible company

• 
  Dean Thomas (@deanthomastunes) reported 24 minutes ago from Norwich, England

  @ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.

• 
  Sean Kent 🏳️‍🌈 (@seanmkent) reported 27 minutes ago from Costessey, England

  @ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.

• 
  Chris Seal (@ChrisSeal84) reported 34 minutes ago from Norwich, England

  @ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢

• 
  Gary lloyd (@Joenufc) reported 38 minutes ago from Beccles, England

  I have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint

• 
  Dean Thomas (@deanthomastunes) reported 41 minutes ago from Norwich, England

  @johnlw89 @ThreeUKSupport **** you. They are in breach of contract.

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 47 minutes ago from Hellesdon, England

  @ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.

• 
  Philip Lawry (@GabonPhil) reported 54 minutes ago from Norwich, England

  @ThreeUKSupport please update us on when you will support Apple Watch esim.

• 
  Dean Thomas (@deanthomastunes) reported 57 minutes ago from Norwich, England

  @adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Georgia Rowlands (@Georg_mayy) reported 4 minutes ago

  Has anyone actually got through to @ThreeUK and their customer service?? 8 failed phone calls and I’m still no closer to getting my issue resolved. Shocking

• 
  BE11LAL (@BE11LAL) reported 5 minutes ago

  I am in Dubai and have no 4g or 5g I can’t even reach your support team via chat please help @ThreeUKSupport #urgent

• 
  Joseph Sinyor (@josephsinyor) reported 6 minutes ago

  @ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.

• 
  Robin Cornelius (@robincornelius) reported 6 minutes ago

  Terrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data

• 
  FINGERSJOHN✌ (@jnafr) reported 10 minutes ago

  B43 7EQ Great Barr very slow & no service again.Been told that @ThreeUKSupport @VodafoneUK are aware of issue.Been down for months,so why no action?

• 
  Gary Beckett (@garycbeckett) reported 13 minutes ago

  @ThreeUKSupport I have the serial number of a purchase but need the imei number is this possible please - your shop can not help me

• 
  ithompsonrob 27.0 🇬🇧 (@thompsonrob) reported 14 minutes ago

  @ThreeUK @ThreeUKSupport What can I say… Your customer service/ LIVE CHAT is absolutely useless!! Absolutely disgusting and useless!! 🤬🤬

• 
  H (@Teachertweet87) reported 15 minutes ago

  @ThreeUKSupport hi I’m having repeated issues with my data roaming. Talked to live support but no solutions - how do I get help? Abroad for 4 more weeks and need a solution

• 
  Playwriter Guy (@playwriter_guy) reported 16 minutes ago

  @ThreeUK @RoyalMail This has been going on since July 9 when the phone was confirmed lost by Royal Mail. I have been calling and repeating myself constantly to this Three customer service almost as if no one writes notes when calls are made. The WORST kind of customer service EVER.

• 
  Bobby Im The Problem Fagan (@Bobbyfagan1985) reported 24 minutes ago

  At @ThreeUK I will never use your product just because I’ve see it 2 much on @YouTube #ads