3 (Three) outages and service status in Norwich, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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David R Jefferies (@doctordeej) reported from Norwich, England@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.
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Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.
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Bekki Woolnough (@Sweetbexs23) reported from Beccles, England@ThreeUK My phone hasn’t had signal since yesterday. I can’t make calls, txts etc. Is there an issue in my area please?
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Gary lloyd (@Joenufc) reported from Beccles, EnglandI have been overcharged for 14 months by Three, when I queried it I was told I had to prove it,finally after hours on the phone I grudgingly paid the last payment and cancelled, now had ANOTHER email remaining more money @ThreeUKSupport , awful service, made a complaint
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Chris Seal (@ChrisSeal84) reported from Norwich, England@ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢
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𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄 (@rebeccabrenna) reported from Wymondham, EnglandSuggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)
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Wozza (@WCulleton) reported from Norwich, England@NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯
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Rebecca 📸 (@Banana_Bee_x) reported from Norwich, England@ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!
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Dean Thomas (@deanthomastunes) reported from Norwich, England@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.
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Gary lloyd (@Joenufc) reported from Beccles, EnglandBut never got the call I was promised @ThreeUKSupport terrible terrible company
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Valerie Weisenreder (@ValsyWeis) reported from Wymondham, England@ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.
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Timothy Williams (@CrimeTWilliams) reported from Norwich, England@ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
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Shaun Button (@Shaun_Button_) reported from Geldeston, England@ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records
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Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!
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Sean Kent 🏳️🌈 (@seanmkent) reported from Costessey, England@ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.
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Shareen Mugford (@ShareenMugford) reported from Sprowston, England@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
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Dean Thomas (@deanthomastunes) reported from Norwich, England@ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.
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Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England@ThreeUKSupport The proplem I was never notified the account was even closed
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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D J (@DJ58949) reported@ThreeUK why is your 5G so bad? I never seem to have any form of signal, no matter where I am.
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JaxRalph1992 (@JaxRalph1992) reported@ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible
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Matt Stannard (@mattstannard) reported@ThreeUK - are there any outages in the Ipswich area? Zero 5G service on my phone, and as seems to be the norm across Suffolk the 4G service is flakier than snow. Does the hot weather prevent 4G/5G signals working as well?
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Whatever (@RealGetAGripLad) reported@ThreeUK Any chance I could get a customer service agent who is english because i am having a nightmare getting my account sorted because all the agents are forign and their english is awfull? @threeuk
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Richie Jay (@RichEIREjonesy) reported@skunkcityseeds @ThreeUK My 5g was dropping out to 3g a lot over the past few days ,never really seen it do that before
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Kevin Mulinga (@mulinga_kevin) reported@ThreeUK I can't enjoy your services. No service at all. My WiFi not working after buffering for over 30 minutes. Sad state of affairs.
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Neha Patel (@Nehajp1) reported@ThreeUK no network in my area for months. How do you plan to compensate the fact it's taking so long to fix the issue?!
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naomi (@ROSS_G3LL3R) reported@ThreeUK is there a reason why I pay for unlimited everything and have paid for my go roam passes for you to not let me use them? Really helpful when I’m driving across Italy without anyway of mapping or googling locations. As a customer of 18 years I’m not very happy
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Champersq 🇬🇧🏴🇬🇧🏴🇬🇧 (@Champersq1) reported@Benleo If you think that they’re bad, you haven’t tried @ThreeUK. I sometimes wake at 4am and cannot use the internet, I think I’ve cracked it and then it starts to buffer again 🤬
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A-I (@Unlucky_Dude2) reported@ThreeUK i have been getting charged by applepay. I have never used applepay and 5 trasactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?