3 (Three) Outage Report in Old Catton, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Old Catton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Old Catton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at 3 (Three)
3 (Three) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (19%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Old Catton, Norfolk, England
The most recent 3 (Three) outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Old Catton, England
Latest outage, problems and issue reports in Old Catton and nearby locations:
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
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𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄
(@rebeccabrenna) reported
from
Wymondham, England
Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)
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Crαιg Elliott
(@CraigElliott81) reported
from
Old Catton, England
@ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways
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Philip Lawry
(@GabonPhil) reported
from
Norwich, England
@ThreeUKSupport please update us on when you will support Apple Watch esim.
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Timothy Williams
(@CrimeTWilliams) reported
from
Norwich, England
@ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport The proplem I was never notified the account was even closed
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
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David R Jefferies
(@doctordeej) reported
from
Norwich, England
@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.
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Chris Seal
(@ChrisSeal84) reported
from
Norwich, England
@ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢
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Rebecca 📸
(@Banana_Bee_x) reported
from
Norwich, England
@ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
@ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.
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Valerie Weisenreder
(@ValsyWeis) reported
from
Wymondham, England
@ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.
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Wozza
(@WCulleton) reported
from
Norwich, England
@NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Will Stanning
(@WillStan) reported
@ThreeUK Hi, you’ve taken payment for a purchase of a phone contract online but your website crashed and I’ve not had any confirmation via email yet. Can you help?
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Jason Sensation
(@thekinaton) reported
Breaking news: we have found a new contender for the UKs worse company and that is @XiaomiUK (@Xiaomi) who's lack of customer aftersales is worse than @ThreeUK . According to the help desk is normal for batteries to bloat, and despite them offering a 2 year warranty, they don't.
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Ash
(@asheck) reported
@ThreeUKSupport @ThreeUK Apalling customer service, your website doesn't work to reset memorable word + can't speak to anyone without it, especially because only other way is by validation through last 4 digits of the last number called which when it is voicemail is only 3 digits
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Cherry Khalil
(@cherrymkhalil) reported
@ThreeUKSupport Hi Steph @ThreeUK , Am I requested to stay looking at my screen for over 15 mins in vein while miraculously working my 9-5 job properly?! How is that not obvious terrible service when something this bad this urgent and what you are offering me in generic live chat?
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Kelsey Ⓥ
(@VgnKlsy) reported
@JackBradders @ThreeUK I've been getting a few of these, one from my network (which I could have easily fell for but noticed the dates didn't match) and a couple from others!
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Simple Simon. Keep it simple, follow the rules!
(@simongerrard18) reported
@ThreeUKSupport So I spoke to one of your technical advisors who ‘promised’ to resolve this issue within 72 hours. Yet here ian five days later, no resolution. Platitudes won’t solve this issue.
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Claire Hunter
(@ClaireH14904745) reported
@ThreeUKSupport Absolutely livid. Been waiting a week for customer services to call me back. Nothing. Just called and waited 25 minutes only to be transferred mid-sentence and then cut off.
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Michal Pruski
(@michal_pruski) reported
I wonder how many other people selected @ThreeUK Black Friday plan and then got placed on the normal price plan, had to fight customer service that pretended to do them a favour by placing them on the correct price, but only after a month of paying regular price...
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...
(@itskx_) reported
@ThreeUK why are you soooo rubbish as a company!!! The fattest complaint to the financial ombudsman will hit your desks Monday! Cheers x
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Freddie Bujko
(@FreddieBujko) reported
@ThreeUKSupport Hi. Brand new customer here. My number was supposed to be transferred today as per the sign up stages for my contract. I have received no info about it and nothing has happened. What on earth is going on? I'm very disappointed and heard such great things about 3