3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa Gregory
(@VanessaStAlbans) reported
@ThreeUKSupport Are you having issues in the St Albans area? AL2 No connection. If no then we we will have to phone you tomorrow as it normally takes about three hours to get through to someone who can help us as we don't speak tech language.
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Mark
(@Veeoh) reported
@ThreeUK Except my 3 signal works about 60% of the time. That's no good for a business. What are my options to leave contract if you can't fulfil your side and provide a data signal every time I leave the house?
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Bazza Mc
(@BazzaMc246) reported
@ThreeUK This is so poor, my mates just got his on Vodafone no issues… yet can’t login to my3 to upgrade 😢😢😢
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Georonimo
(@yellbellinexile) reported
@ThreeUKSupport Is there an update regarding the progress of this issue please?
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Nicola H
(@Nic_Bells_Pip) reported
@ThreeUKSupport I need to speak to you re my Three wifi dongle account. Your phone number won't connect (0333 3000 500). I don't have a Three mobile so can't get through on your normal helpline as it doesn't recognise an account. Please give me the right number for wifi support.
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Con Foster
(@CXXONNOR) reported
@ThreeUK worst customer service I've ever received
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Chris Atkinson
(@TheManW1thNoTan) reported
@ThreeUK when three’s website and app all go down an hour before the iPhone pre orders start show what a mickey mouse company they are!!
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Kate Southey ♿️
(@MarmiteMiss) reported
@ThreeUKSupport @Tim16533141 Really not good enough though is it? I’ve been with 3 for 15 years and I’ve never encountered a launch day as bad as this.
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2 Eaxie Odds
(@2Eaxie) reported
@ThreeUK Your site is down!
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Stacy Mitchell
(@StacyMitchell2) reported
@ThreeUKSupport @baker9d14 Can’t be that popular if nobody can even get on your crap site to order it
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Tim
(@Tim16533141) reported
@ThreeUK Except your website is broken so I can’t order thanks for that!
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Prince Dunbar
(@pdunbar3071) reported
@ChelseaFC @ThreeUK @nglkante Really need it. But too poor to get from West Africa.
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Simon G
(@SGL_Simon) reported
Woo hoo! Geek Alert. New phone pre-ordered from @ThreeUK Love their service. New phone, same package and paying less money. Now to hope it arrives on delivery day. #iPhone13Pro
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Melanie Hoskin
(@MelanieHoskin) reported
@ThreeUK Can't login to upgrade. Ordered in minutes with EE instead. Shame been with you for 15 years
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Green
(@greenyenergy) reported
@ThreeUKSupport Hi, is your website completely broken? I am simply trying to top up but it is so slow and just not loading properly! It keeps going back to the log in page and sending me confirmation texts!
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