3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 84
Edinburgh, Scotland 78
Bristol, England 35
Birmingham, England 32
Glasgow, Scotland 25
Manchester, England 24
Portsmouth, England 22
Cardiff, Wales 18
Liverpool, England 16
Dublin, Leinster 15
City of Westminster, England 14
Hackney, England 14
Newham, England 12
Southwark, England 11
Newcastle upon Tyne, England 11
Bradford, England 8
Sheffield, England 8
Hammersmith, England 7
Normanton, England 7
Islington, England 7
Wolverhampton, England 6
Northampton, England 6
Wandsworth, England 6
Leicester, England 6
Nottingham, England 6
City of London, England 6
Leeds, England 6
Broadstairs, England 6
Belfast, Northern Ireland 5
Peterborough, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Effy_Star Effy ✨ (@Effy_Star) reported

    @ThreeUKSupport yet another day with no phone signal but data? What is going on???

  • sulemanahmad052 Suleman Ahmad (@sulemanahmad052) reported

    @ThreeUK I just had a 40 min network outage. Literally no signal near city centre ????

  • Blondie20221 Blondie2022 (@Blondie20221) reported

    @ThreeUKSupport Ive@lost flights today because I can’t call in this dreadful network. I will be closing my acc with you when I get home

  • GaryNHughes Gary Hughes (@GaryNHughes) reported

    And @ThreeUKSupport and @ThreeUK never reply to tweets or emails and they are useless on the phone! What is the point! I’ve given up! Back to letter writhing! Oh hang on! That means @RoyalMail and that’s another can of useless tossers!

  • DashMUFC Dave H (@DashMUFC) reported

    @xX_DT_2004_Xx @ThreeUKSupport Issues in WA3 when will it be fixed?

  • DashMUFC Dave H (@DashMUFC) reported

    @ThreeUKSupport when can we expect network fixed in WA3?

  • jessbarzillia Jessica Barzillia (@jessbarzillia) reported

    @ThreeUK so the iPhone 14 upgrade ordered weeks ago hasn’t arrived. Customer service are saying it might not be here until January?! Yet the contract will be charged at the new rate, how is this right?

  • Linda_Marric Linda Marric (@Linda_Marric) reported

    @ThreeUK hello, we have a service outage that nobody told us about in advance. Can you please advice how long this is likely to go on for?

  • ConnorSAFC1994 Connor (@ConnorSAFC1994) reported

    @Apple can’t believe you can get a brand new iPhone from @ThreeUK and you don’t even send a new plug that is compatible with the charging lead that comes with the phone. It wouldn’t be so bad if it was just USB like every other charger has been.

  • LorrainePammant Lorraine Pammant (@LorrainePammant) reported

    @ThreeUK Can’t wait for my contract to be up so I can find another provider.Had shocking service a the last few days but apparently their end all is fine.Useless lot

  • SurlyMHead Surly Metal head (@SurlyMHead) reported

    @ThreeUK @ThreeUKSupport your service is an absolute shambles upgrade on Monday no sign of my phone no one can give me an answer maybe anytime in the next 2weeks maybe not. Was given incorrect turnaround times 5 times by people with no clue. #Threeisbroken @Three_Is_Broken

  • crispbeverage chumpy (@crispbeverage) reported

    @ThreeUKSupport Thanks for ignoring me. Solid customer service.

  • Matty33w Matt🎸🎸 (@Matty33w) reported

    @Lee_TC83 @ThreeUK Message 👉 @LordHelp07 For Help ASAP

  • miiqbal05 Imran Iqbal (@miiqbal05) reported

    @ThreeUK worst customer service

  • David_B1986 David Braithwaite (@David_B1986) reported

    @ThreeUKSupport Confirmed again and he passed me to cancellations who say it’s around £70 to cancel. Even after copying and pasting the previous agents messages it’s completely ignored and blanked. Not impressed especially when it’s not my error and an error/mistake by several of your team

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