3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport another night of poor network signal at home.
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Charlotte Coops
(@CharlSCooper) reported
@ThreeUKSupport No internet and no signal. Send help. I don't know why it has suddenly gone dead. I have only been with you a week. This is concerning.
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Thomas Jones
(@ThomasAWJones) reported
@ThreeUKSupport Do you have a link? When I Google it, it just redirects me to the My3 app and the problem still persists.
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Stewart Armstrong
(@FuzzyGolf) reported
@HGluckman @ThreeUKSupport yes the point of the customer section of the website is so I can look myself not rely on live chat.
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joe bonner
(@ChubbyBonner) reported
@ThreeUKSupport hi I keep getting signal drop or none in the sn16 area?
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Matt
(@Matthew62407561) reported
@ThreeUKSupport can I cancel my sim only contract FOC as the internet issue still isn't fixed? I'm paying for services I can't use, surely that's a breach of your contract?
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Andy
(@AdamOda1966) reported
@ThreeUKSupport What is the point nothing changes I will bide my time and when my contract ends make my decision unless there is a significant change I will be forced to leave I work hard in the NHS I think I deserve a reliable service .
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Kris Kirkbride
(@krisleeds) reported
The @ThreeUK network reception at Leeds Railway Station is appalling. Always has been. Sort it out please?!
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G
(@TheGPrice) reported
@ThreeUKSupport currently no service (phone signal and data) in Tetbury and your status checker errors for my postcode. Do you have any known network issues in Tetbury?
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any other leader would be 20 points ahead
(@anyotherleader) reported
My wifi has gone down and so has pretty much everything i can do in my house because i've just also found out i live in a @threeuk dead spot
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Mandy Mangham
(@MandyMangham) reported
@ThreeUK How do I make a complaint about lack of customer service after over 10 years as a loyal customer?
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G
(@DB10007) reported
@ThreeUKSupport Thanks, you're already reviewing for me on my account and have come up with no issues locally. Technical support informed me it was an issue with my 'phone (Android) despite me telling them my wife and son who use iPhone have the exact same issues!
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Jepps
(@jepps_tom) reported
@ThreeUKSupport are there network issues in my area? GL8
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G
(@DB10007) reported
@O2 @EE @ThreeUK can I ask why myself, friends and colleagues, who all use you have had their signal reduced to 1 bar over the last 12 months in the ch43 area?
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V Paranjpe (विक्रम)
(@ParanjpeV) reported
Brilliant response, clearly a #HowNotToWinAGoldMedal in #customerexperience #customerservice @ThreeUK @ThreeCare @ThreeIreland response "Emailing the Head of Customer Services is not possible as they do not deal directly with customers"
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