3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jade Sharp (@jadesharp1992) reported from Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Kimberley 3.5% #FBPE (@Kimbles848) reported
@ThreeUKSupport I have a b525 mobile broadband with you and for over a month now I have been getting speeds of 1-2 mbps, I've been in contact with you numerous times about this issue. You just won't sort it. How a, I supposed to work from home
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Kevin R. Thompson (@Kevinross) reported
@ThreeUKSupport Can't access my3 account from my phone app or online. Is the service down?
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Rebel in my DNA (@Rabia_Ali85) reported
@ThreeUKSupport I requested for my contract to be cancelled as I was in my 30 day period.. I now have no service and no PAC code diabolical customer service.. just hung up..
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Dr Flloyd Kennedy (@Flloydwith2Ells) reported
@ThreeUKSupport unable to login to your website or your app. What's up?
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Kevin Perry (@SalfordRedKev) reported from Salford, England
@ThreeUK cant wait till my 3 mobile contract end, worst ever signal I have ever had, cant use my phone at home without losing signal
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Phillip Parr (@wizpip) reported
@ThreeUKSupport The coverage checker is wrong. The algorithm that generated it doesn't take into account the massive police antenna which is spewing out interference, or the additional 650 dwellings built on this field which are trying to consume the signal. The S10+ is fully up to date.
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jorginho lopez (@pagejml) reported
@ThreeUK hello guys I try to make my monthly payment, but I’m not allowed to can I have some help please, it’s say I’m not allowed to make calls from my number
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Anastassia Cassar (@Kickassempress) reported
@ThreeUKSupport Cf42 6lb have no network is work going on here?
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Rebel in my DNA (@Rabia_Ali85) reported
@ThreeUK I requested to cancel my contract as I was in my 30 day period.. I have never experienced bad customer service... A. Your advisors beg us to stay on and B. Now I have no service... I need my PAC code I CANNOT afford to lose my number.
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Jamie Morris (@Bloc90) reported
@ThreeUKSupport Hi I brought 5g Internet from you nearly 2 months ago now. Was fine to start with but the past week, I can't do anything. A reset works for about 30 minutes then I can't do anything. All the lights are green and will say I have no Internet. Any help please?
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Martin Fink (@Jilljedin) reported
@ThreeUKSupport Are there issues with the 3 app and website at this moment? I cannot log on to either at this moment. website says to use the app, and the app just gives an error (something gone wrong).
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Andrew Dalton (@waplord) reported
@jamesbrobinson @ThreeUKSupport @ThreeUK as much as i loved Three, i finally bit the bullet and left them for EE, the signal is a lot better, better speeds as the network appears to be over congested, plus the online billing and account management works every time
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Robson James (@RobsonOnAir) reported
@ThreeUKSupport Down again today! WHEN WILL THE MAINTENANCE END?????? I want a full refund for this month please.
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Tamsin (@ItsJustTamsin) reported
@jadesharp1992 @ThreeUK Honestly I’m so angry I’ve been with 3 for 7 years now and always had issues, was ready to switch to EE this year but 3 offered to do it for a bit cheaper and I just caved 😩2 advisers on live chat told me I’d get a free replacement under warranty and Apple just said they lied!!