3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 106
London, England 95
Bristol, England 52
Birmingham, England 31
Manchester, England 31
Cardiff, Wales 23
Glasgow, Scotland 23
Dublin, Leinster 17
Newham, England 15
Hackney, England 15
Portsmouth, England 14
Croydon, England 13
City of Westminster, England 12
Nottingham, England 10
Bradford, England 9
Batley, England 9
City of London, England 8
Liverpool, England 8
Southwark, England 8
Southampton, England 8
Hammersmith, England 7
Leicester, England 7
Sheffield, England 7
Peterborough, England 7
Leeds, England 7
Middlesbrough, England 6
Islington, England 6
Normanton, England 6
Woking, England 6
Broadstairs, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • peasmoldia Gary James Actor 🎭 (@peasmoldia) reported

    My @ThreeUK Wi-Fi on the Tube in #ThatLondon has never worked and still doesn’t - how do they get away with claiming this as a service??

  • MahaRafiAtal Dr Maha (@MahaRafiAtal) reported

    @ThreeUKSupport Just to note: I just now received another email from Three saying there is no problem in the area. I am receiving a lot of conflicting information here...

  • samwoolly Woolly (@samwoolly) reported

    @ThreeUKSupport I have had an alert on my credit file of a new Three account being opened, but the details don't relate to me apart from first name and an old university halls address. Transunion say I should contact you as the lender, can you help?

  • gbs_xo - g (@gbs_xo) reported

    @JoJo_Elizabeth_ @ThreeUKSupport @O2 are the best I’ve never had any problems with them in all the years I’ve been a customer

  • DeadPuppet_ 404 Puppet (@DeadPuppet_) reported

    @ThreeUK FIX YOUR INTERNET IV HAD NO INTERNET FOR A WHOLE MONTH NOW WITH @SMARTYMobileUK telling me there no date for fixing it like WTF

  • totalkharnage Amjid Khan (@totalkharnage) reported

    @punchtownparry @O2 @ThreeUK Bad as each other tbf

  • PBNguru Barbara Anne Olivier (@PBNguru) reported

    @ThreeUK Cannot wait for this contract to end. I cannot make phonecalls in my own house. Only one bar...NEVER ever again

  • MAlEbrahim2 maryam al ebrahim ♛ (@MAlEbrahim2) reported

    @ThreeUK you have **** customer service agents that withhold information (liars), your complaints department is **** as well, your cell service is disgusting and you’re the worst cell co to ever exist

  • Ianmartin_gc8 Ian Martin🏃‍♂️ (@Ianmartin_gc8) reported

    @ThreeUKSupport So at work I have no signal and I have to use WiFi calling. When I go out and get to a place I have signal but no data signal I have to turn on flighted and off again for it to re connect

  • shirleyayres Shirley Ayres (@shirleyayres) reported

    @ThreeUKSupport Thanks for the update. Can you tell me what the problem is & why it has taken four days & is still not resolved? How can I claim compensation for (at the moment) four days of interrupted/no service?

  • Hairy_Godfather Agatha Hotmess 🧙🏻 (@Hairy_Godfather) reported

    Love being made to cry by a mean service agent on an already stressful day. Cheers @ThreeUK Given that my phone barely works, maybe time to look elsewhere.

  • shirleyayres Shirley Ayres (@shirleyayres) reported

    @ThreeUKSupport fourth day with patchy/non existent access to the internet & no service on my phone which uses three network in TQ6. Please update me on progress of the maintenance work & completion date? Very frustrated with three since this has had a serious impact on my work.

  • Hairy_Godfather Agatha Hotmess 🧙🏻 (@Hairy_Godfather) reported

    @ThreeUKSupport a lot of us need our phones to get paid. I don’t think threatening to cut off my phone, putting my entire ability to claim my benefits into jeopardy, is appropriate response to me trying to make an arrangement you’ve had no problem with making before.

  • peterboyd1877 Peter Boyd (@peterboyd1877) reported

    @ThreeUK I'm having trouble accessing the option to buy the Data Passport, can you help?

  • pvinis Pavlos Vinieratos (@pvinis) reported

    @ThreeUK Your deliveries suck. I haven't gotten my parcel after 3 days. I gave the right address to you. I got the confirmation email and it has the right address. AND NOW DPD SAYS THEY HAVE THE WRONG ADDRESS AND ONLY THE SENDER CAN CHANGE IT AND THREE SUPPORT SAYS THEY CANT.

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