3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 93
Bristol, England 54
Manchester, England 31
Birmingham, England 26
Glasgow, Scotland 25
Cardiff, Wales 22
Dublin, Leinster 18
Hackney, England 16
Newham, England 15
Croydon, England 14
Portsmouth, England 13
City of Westminster, England 12
Bradford, England 10
Nottingham, England 9
Batley, England 9
Southampton, England 9
Liverpool, England 8
Southwark, England 8
Sheffield, England 7
City of London, England 7
Peterborough, England 7
Leeds, England 7
Normanton, England 6
Woking, England 6
Leicester, England 6
Broadstairs, England 6
Crawley, England 6
Hammersmith, England 6
Norwich, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CallumL79098609 Callum Lee (@CallumL79098609) reported

    @ThreeUK i paid for home broadband and its still not working 2 weeks later

  • dwiseau no context david wiseau (@dwiseau) reported

    Nothing like a 24 hour power cut to really nail how crap the @ThreeUKSupport mobile internet is in my area. Good thing we haven't had any emergencies.

  • LillyputBakery Elisabeth Pugh (@LillyputBakery) reported

    @ThreeUKSupport we still have very intermittent service! Can you advise when we’ll have service again please?

  • ysgwyn Ysie (@ysgwyn) reported

    @ThreeUKSupport any idea when we will see a bar of signal again? Sa34 0 area postcodes… gone since after lunch yesterday?

  • LeeBarry1878 Lee (@LeeBarry1878) reported

    @ThreeUKSupport hi, my contract with EE is about to end and I’d like to joint Three, but the lack of esim support is holding me back. I have an Apple Watch so need esim capability. Is it coming to Three anytime soon?

  • PriyankaVeeram2 Priyanka Veeramachineni (@PriyankaVeeram2) reported

    @ThreeUK you really need to sort your customer service team and the way you manage your services!! I called to update my details and your team member took the card details for about 5 minutes repeating it over and over. The call was disconnected and he called from a SCAM NUMBER.

  • MittsOffOurNHS Paul 😷👍 (@MittsOffOurNHS) reported

    @ThreeUKSupport No still no service

  • jammo070475 James Price (@jammo070475) reported

    @ThreeUK is the network down in SA14??

  • CarlRandell2 Carl Randell (@CarlRandell2) reported

    @ThreeUK is there a network down in BS21 6TT?

  • just_cueball Cue. (@just_cueball) reported

    Worst phone signal in the country award @ThreeUK

  • Aflon12 Craig 🔰 (@Aflon12) reported

    @VodafoneUK losing a loyal customer after 14 years. Offered me 2GB of data a month for £10 and wouldn’t budge. Thought this was a joke so spoke to @ThreeUK who offered a massive 100GB for £12. No brainer!

  • rabiestherat Soda Jive (@rabiestherat) reported

    @ThreeUK hey folks. What’s wrong with the 4G masts in Scotland? Was an issue pre storms. So no excuses there please! Signal says 4 bars and 4G but no data gets thru! Keep switching to 3G which seems to work better?!

  • vitinhopretouk Victor Lourenço (@vitinhopretouk) reported

    The bad signal from the world, I pay contract for nothing @ThreeUK

  • mufliharoos Muflih Aroos (@mufliharoos) reported

    @ThreeUK I been a customer for a long time and a Chelsea fan too, never had any tickets from @ThreeUK for a game. Could you please sort me out couple of tickets for @Carabao_Cup Final at Wembley. I am on my knees.

  • MittsOffOurNHS Paul 😷👍 (@MittsOffOurNHS) reported

    @ThreeUKSupport will I be compensated for the many days I have had no service. I still have no service in the East.

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