3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Robbins
(@ElShirly) reported
@ThreeUK I’ve tried calling you several times and have been disconnected and no response on your love chat. I am abroad and have roaming enabled but you have blocked my network (calls, data & texts). Please fix this immediately or call me. Thanks
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freya
(@freyabrielle) reported
@ThreeUKSupport sort your signal in KT16 I don’t pay £90 a month for this crap.
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Dave
(@mcdeee_) reported
@ThreeUKSupport Sometimes it’s fine and sometimes it’s not, I’ve never had an issue with my phone before and never had a replacement sim, I get signal in the Norma places. But it’ll drop at random moments
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suzanne allsopp-morgan
(@suzanne_000) reported
@ThreeUK @UKHonor @JackHoward I have contacted Three many times in different ways. Three are taking 3 different amounts of money out of my bank account every month. Nothing is being done by you about this please sort. I am disabled and I am in my mid 60s. this is no way to treat any person.
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AdriianFTW
(@AdriianFtw) reported
@ThreeUK @UKHonor @JackHoward Can your customer service team DM me.
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Ben Shearer
(@benshearer) reported
8 phone calls over four days to @ThreeUK to get an email from them stating that I don’t owe them any money and that the default on my credit report for £26 is a mistake…Was a customer for 15years. It’s now preventing me from getting a job. All apologies, no delivery.
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TweetDoggyDogg
(@TweetDogg55) reported
@ThreeUK can someone please get in contact with me regarding a data top up please - issues with simcard
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Dave
(@mcdeee_) reported
@ThreeUK @ThreeUKSupport in all seriousness though, my signal is awful
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Robbie Bullen
(@nellon1969) reported
@ThreeUK Any chance someone could contact me regarding an unresolved issue please!
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Ian Martin🏃♂️
(@Ianmartin_gc8) reported
@ThreeUKSupport is thr 5g Internet down in the DT4 area ?
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Dave
(@mcdeee_) reported
@ThreeUKSupport It depends, have been having issues with signal dropping since i got the contract with you, tends to happen everywhere I go
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Kelly
(@fromgirders) reported
@ThreeUKSupport What a ridiculous policy! Thanks for your help understanding it.
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Dan 🇺🇦
(@djohnsdr) reported
@ThreeUKSupport You failed to fix a basic function of a mobile phone. Short code or not, they are texts and I expected you to fix it as my plan and network provider. You couldn't fix it. Your employees invited me to find another provider, they represent you. You are in breach of contract.
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Kelly
(@fromgirders) reported
@ThreeUKSupport I want to cancel my contract on the day the minimum term expires (17:9:22). I understand 30 days notice of cancellation is needed. If I give more than 30 days notice, is it correct I’ll be charged, even though I am not actually leaving my contract early?
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Rina M
(@Rina_M2020) reported
Why do I always end up with the worst service providers ! Why why why @ThreeUK @ThreeUKSupport And they don’t answer my call either !
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