3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 124
London, England 64
Bristol, England 39
Glasgow, Scotland 31
Manchester, England 28
City of Westminster, England 16
Dublin, Leinster 14
Birmingham, England 14
Cardiff, Wales 12
Portsmouth, England 11
Woodside, England 10
Nottingham, England 9
Bradford, England 9
Southampton, England 8
Croydon, England 8
Hackney, England 8
Sheffield, England 7
Hammersmith, England 7
Liverpool, England 6
Newham, England 6
Peterborough, England 6
Coventry, England 6
Leeds, England 6
Middlesbrough, England 5
Batley, England 5
Southwark, England 5
Fareham, England 5
Newcastle upon Tyne, England 5
Leicester, England 4
City of London, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Craigm_PT Craig McCoy (@Craigm_PT) reported

    @sms_95x @ThreeUK ******* hell I lived in Wales for 3 years and didn't even have that problem

  • woodborobarmpot 𝕯𝖆𝖓 𝕿𝖍𝖊 𝕭𝖆𝖗𝖒𝖕𝖔𝖙 🇬🇧 (@woodborobarmpot) reported

    Why is @ThreeUK 4G signal in Bolsover & Ashfield districts so shocking these days? Used to run laptop on it, but back relying on broadband until that goes to pot

  • lism0re Lisa (@lism0re) reported

    @ThreeUK please can you ask a UK based CS and Complaints manager to contact me. Two days I have had seriously poor communications from your overseas colleagues. Misinformation, bad complaints handling. Not seeing things through. Two days!!!! #badservice #falseadverts

  • NeedANewName ススワタリ (@NeedANewName) reported

    So, @ThreeUK appear to have turned on their Adult Content Filter on my account. Can @ThreeUKSupport help out? Stay tuned!

  • sms_95x Sian (@sms_95x) reported

    @Craigm_PT @ThreeUK I lose signal and takes me twenty minutes to get it back

  • im_exploring Cece (@im_exploring) reported

    @Lucy88523535 @ThreeUK Omg!! I have the exact same thing. Since Friday my phone is blocked and they keep saying 24 hours. It's still not working. Did they finally resolve it for you? Can't even get a pac until it's reactivated. Nightmare!!

  • rosamundi rosamundi (@rosamundi) reported

    How super, @ThreeUKSupport have taken a direct debit payment for a service I cancelled.

  • guylino Nuew Lino (@guylino) reported

    @ThreeUK Unable to have a stable Internet on my phone for almost a week now. Can't make WhatsApp call, view updates on Facebook or watch tiktok. But after morethan 7 calls with 3 representatives and following their advice to reset network, restart phone, reset VPN. I am still struggling

  • Craigm_PT Craig McCoy (@Craigm_PT) reported

    @sms_95x Was with EE for 3 years and had nothing but trouble and **** signal/no Internet... Been with @ThreeUK for 8 years now and not had a single problem

  • puddletash Puddled (@puddletash) reported

    @ThreeUKSupport I wish had cancelled the direct debit to #three for the SIM card that's not been in use since 17th May because £24.05 wouldn't have just been taken from my bank account. After using PAC code I have still not received a final bill and billed for something that's in the bin! #fail

  • mumfiemum Muvvership🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇪🇸 (@mumfiemum) reported

    @BenjyNtheMonkey @SkyMobile has been really good for me, used to be with @ThreeUK but they let us down badly when we switched, sent I'd notification that We'd incur no charges, billed us, failed to refund or answer our questions.

  • triffid_oil_inc Waking Kraken🇳🇵🌈🇪🇺 (@triffid_oil_inc) reported

    To try to save £££ I swapped from @O2 to @ThreeUK but now I don't have my number and both are charging me, lied to by customer service #thanks

  • avinashpattnaik Avi Nash (AR7) (@avinashpattnaik) reported

    @ThreeUK and @Hyundai_UK logos don't appear on the @ChelseaFC website. We're they taken down after the sanctions or recently? #Chelsea

  • Pontemiller Nick Lawton (@Pontemiller) reported

    @ThreeUKSupport This won't impact customer's who took a contract out that included no roaming charges does it?

  • Bethlupton95 Beth Lupton (@Bethlupton95) reported

    @ThreeUKSupport phone still isn't picking up signal or getting Internet!! Been like this for a week now, Common 3 sort it out!

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