3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 130
London, England 46
Bristol, England 30
Liverpool, England 29
Glasgow, Scotland 17
Dublin, Leinster 17
Manchester, England 17
Dunfermline, Scotland 15
Birmingham, England 11
Portsmouth, England 11
Woodside, England 10
City of Westminster, England 9
Southall, England 9
Southampton, England 8
City of London, England 7
Hackney, England 7
Middlesbrough, England 5
Peterborough, England 5
Coventry, England 5
Hammersmith, England 5
Newcastle upon Tyne, England 4
Northampton, England 4
Croydon, England 4
Belfast, Northern Ireland 4
Barnet, England 3
Kensington, England 3
Newham, England 3
Ealing, England 3
Halifax, England 3
Fulham, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • hidinginthevoid riley (@hidinginthevoid) reported

    @ThreeUK why do you have such bloody awful service in Surbiton?

  • queerbot69 short king (@queerbot69) reported

    @ThreeUKSupport why is your broadband so bad that if my partner opens steam im disconnected on the switch. what am i paying you for exactly

  • queerbot69 short king (@queerbot69) reported

    the only help i was offered was 'have you tried turning it down to 3g'. what a joke @ThreeUKSupport

  • SurbitonMoan Surbiton Moaners (@SurbitonMoan) reported

    @hidinginthevoid @ThreeUK Them and EE have always been bad here.

  • nellyn00 Channelle (@nellyn00) reported

    @ThreeUK is there an issue with RH10 area? It’s been 3 days and I’m struggling to get any signal.

  • sergeiscout Brian Robinson (@sergeiscout) reported

    @ThreeUKSupport how is 1.13 down and 0.28 up satisfactory at S36 6DT

  • CalSocialHermit Cal Desmond-Pearson (The Social Hermit) (@CalSocialHermit) reported

    Fot replacement SIM card from @ThreeUK on Saturday. Been trying to connect it since Sunday 11pm with no luck. Rang customer service at 8am. Apparently SIM needs to be activated before it can be connected to the network! Will take 2 hours which isn't good service from @ThreeUK

  • Magiciandomino Marco Galasso (@Magiciandomino) reported

    @ThreeUKSupport I have this used to be a constant issue in Glasgow city centre had been advised before to switch to 3G and that worked but my new phone only has 4G and 5G options

  • cooperd1965 David Paul Cooper (@cooperd1965) reported

    @ThreeUKSupport I have no issue accessing the Internet but my CSC Country is EUX/DE and that apparently needs a service message sending to correct it. How can this be done?

  • jnstev545 Twm Siôn Cati (@jnstev545) reported

    @ThreeUKSupport Sl9 8ht I’ve tried to register but your sending the reset to the mobile number and I’m a broadband customer! I just want to change the internet restrictions! It’s an impossible task out of hours not a good start O2 safe for the rest@of@my business

  • bendixxlewis Gary Lewis (@bendixxlewis) reported

    @ThreeUKSupport Yes I have tried that. Both links result in the same page asking me to call 333. I still get the issue, this is the third day on the trot and I am going abroad in a week

  • ArkhamRe5ident Jay Riley 💙👻🧙🏻‍♂️🧟‍♂️🎮 (@ArkhamRe5ident) reported

    @ThreeUKSupport incredibly weak and intermittent signal at HR4 7QB...any news when it'll improve?

  • cooperd1965 David Paul Cooper (@cooperd1965) reported

    @ThreeUKSupport Others have said to turn off WiFi, take out the SIM, switch off the phone, put the SIM back in, power on the phone and a network service message should be received within a few minutes that will correctly set the CSC. That didn't seem to work!

  • vader786 Vader Eli (@vader786) reported

    @SuperSaf @ThreeUK Three network is bad outside major city

  • CaptainHippo Chris Cain (@CaptainHippo) reported

    @ThreeUKSupport Getting great download speeds from my 5G broadband - over 100Mbits/s at peak. However, upload speeds are poor at average 3-4Mbits/s. Can we please get a boost for upload? Gaming really needs 10Mbits/s upload for Xbox etc and work video calls would benefit too.

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