3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 123
London, England 58
Glasgow, Scotland 35
Bristol, England 33
Liverpool, England 31
Manchester, England 29
City of Westminster, England 17
Birmingham, England 14
Dublin, Leinster 14
Portsmouth, England 11
Woodside, England 10
Cardiff, Wales 9
Southampton, England 9
Bradford, England 9
Southall, England 9
Hackney, England 8
Hammersmith, England 6
Coventry, England 6
Croydon, England 6
Leeds, England 6
Nottingham, England 6
Fareham, England 5
Middlesbrough, England 5
Newham, England 5
Newcastle upon Tyne, England 5
Peterborough, England 5
City of London, England 5
Northampton, England 5
Southwark, England 5
Kensington, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • therealnuzzy Nuzzy (@therealnuzzy) reported

    @ThreeUK as usual, your internet service is a disgrace!! Been disconnected every single day, there’s no much difference between your service and a modem during the ‘90! Actually, modem was faster 🤮🤮🤮

  • _kaderx kader (@_kaderx) reported

    @ThreeUKSupport Yes. I need a letter that states the phone has been black listed. I have contacted your customer service over 10 times and still nothing. Just a time frame which nobody sticks to

  • DeanJA91 Dean  (@DeanJA91) reported

    @ThreeUK Hi guys ive just got 2 contract with yoyr self but not sure what app i use to keep track of them can you help @ThreeUK @ThreeUKSupport

  • dianew2021 di (@dianew2021) reported

    Trying to report issues with customer service at @ThreeUK and surprise surprise can't get through how can 2 say that my gift card will be with me today and that the email will be sent by gift cloud and another say I am not eligible

  • TheoBandercroft Theodore Bandercroft (@TheoBandercroft) reported

    @ThreeUKSupport I had one of your support people tell me literally the opposite (the end of the 23rd). Which is it? Have you noticed that saying "midnight on the 23rd" is so unclear your own staff don't know what it means?

  • _kaderx kader (@_kaderx) reported

    Wouldn’t recommend @ThreeUK to my enemy. Worst customer service ever. Surprising that they could even continue to trade like this?

  • _extravirginoil There’s rice at home 🍛 (@_extravirginoil) reported

    Someone please pay the rest of my phone contract with @ThreeUK, I need to get out of this bondage by force, worst data coverage ever!

  • That_Musician AngstyJew🎶 (@That_Musician) reported

    @ThreeUKSupport I do want to lodge a complaint that my SIM replacement was delayed and I am essentially barred from using my phone because of your company delaying sending my SIM. I am incredible displeased with the service.

  • jkin1990 Joshua :) (@jkin1990) reported

    @ThreeUK spent an hour trying to cancel my broadband. Absolute joke

  • MattT133 Matt T (@MattT133) reported

    Well @ThreeUK been a loyal customer with multiple contracts for many years but now you’re forcing me off Go Roam? Goodbye! Pretty sure you’ll be seeing a mass exodus. @O2 I’ll be calling you tomorrow!

  • mentazm Mentazm (@mentazm) reported

    Awful 4G internet speed in EH6 again @ThreeUKSupport @ThreeUK

  • alex__0113 Alex (@alex__0113) reported

    @ThreeUK last time of asking as you’ve been lying to all customers since 2018 regarding Esim. Have you got a confirmed date when you will support Esim or I will be leaving with immediate effect after 8 years of loyalty ? If you can confirm asap as I have already got my PAC code

  • esrayorul Esra (@esrayorul) reported

    @ThreeUK Worst customer service I have ever received! You would be doing yourself a favour if you leave this company.

  • emz_kat emilie (@emz_kat) reported

    @ThreeUK well what's up with the network in my area g75 8jq that my alexa connected to your wifi did not have a connection that it did not go off this morning to wake me up. Not the first time i have had connection issues.

  • joeybear1980 joe warke (@joeybear1980) reported

    @ThreeUK I want to upgrade I’ve been with you for years but you can’t match 3rd party prices what’s the process if I sign up with new contract via third party on three network?

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