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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • 1904Irrelevants
    𝙏𝙝𝙚 i̶r̶𝙍𝙚𝙡𝙚𝙫𝙖𝙣𝙩 (@1904Irrelevants) reported

    Guys @ThreeUK & @Connexin / @ConnexinGeeks are you all having a collective off day? Mobile data signal terrible and wireless broadband shocking. Can’t even stream something with a required download speed of 2mb. Seriously?

  • theoclinkard
    Theo Clinkard (@theoclinkard) reported

    Hey @ThreeUK just landed in Canada, checked my apps with the understanding I had Unlimited data overseas and I’ve been charged over £40 in under 10 minutes!! This is crazy. Help!

  • Jarod_D_T
    Jarod #releasetheonaniaclub (@Jarod_D_T) reported

    @JeremyWelsh @ThreeUK It should be back, I actually got 5G now, so I believe it went off so they could install that, but I’ve noticed through the nights that the signal goes to 3G so they’re probably still working on it

  • Verringer
    Chris 🐙 (@Verringer) reported

    Personally find it hilarious that it's not possible to change an account password on @SMARTYMobileUK (@ThreeUK) without paying them and the support are of no help. 🚩

  • DanRogerson
    Leinad Nosregor (@DanRogerson) reported

    @ThreeUK excuse me, you just put me on an expensive new plan without even asking me??? What ********?!! This is beyond unacceptable. @Ofcom @BBCWatchdog

  • Ethnochoreology
    Shingi (@Ethnochoreology) reported

    i want to switch to @EE but damn they're pricy. @ThreeUK is so spotty. i randomly lose network whilst on the bus. it's the weirdest thing... or when in a mall. reminds me of cell c in southie 😭.

  • JosephM25411340
    tenebridger (@JosephM25411340) reported

    @ThreeUKSupport I have been less than impressed with your service thus far but I'm gonna be fair but I've actually had someone helpful on webchat.

  • criscros89
    Christopher Crossan (@criscros89) reported

    @ThreeUK I’ve purchased a mobile broadband hub, the service is shocking, how am I supposed to work from home when it is so unreliable, what a waste of money.

  • jenslenssees
    ⭐️ChelseaGirlJen⭐️📸 (@jenslenssees) reported from Hastings, England

    Hate that I’m locked into @ThreeUK network for another year… hate it even more now that my phone signal is down! Anyone else got the same?

  • da_moose
    (((jo b))) (@da_moose) reported

    @ThreeUK what's up with your mobile data network? I've been a customer for years and it's never been as bad as it's been in the last few weeks. Constantly losing connection, regardless of where I am.

  • benwiddowson
    ben widdowson (@benwiddowson) reported

    @ThreeUKSupport Hi Laura. I don’t even get as far as choosing buy. I click mobile data in the watch app then setup then that displays. CS manually tried adding the bundle for me but that didn’t fix it. Lots of users on forums reporting the same error.

  • DeanW_Miracle
    Dean Winchester (@DeanW_Miracle) reported

    @ThreeUK Your service for months now has been shockingly bad My internet cuts out constantly even tho my WiFi box is working & I do what is suggested turning it off & on 🙄it takes me half an hour to simply post something or reload a webpage. Absolutely ridiculous 'service' 💀

  • samioik
    samioik (@samioik) reported

    @ThreeUKSupport im available now...i am working then...you are online now. can you not help me?

  • mr_hultin
    srnt (@mr_hultin) reported

    @Jay1_________ @Mrwhosetheboss @ThreeUK Biggest issue is signal a storm would royally **** you, guaranteed. Then again, UK isn’t the first country I think of when I think of fixed connections either so who can say

  • _stevenfawcett_
    Steven Fawcett (@_stevenfawcett_) reported

    @ThreeUKSupport I was willing to compromise with a cheaper mobile broadband contract but as you didn't get back I presumed you had just agreed to shut it down.

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