3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 102
Bristol, England 51
Birmingham, England 34
Manchester, England 31
Glasgow, Scotland 26
Cardiff, Wales 25
Portsmouth, England 18
Hackney, England 18
Dublin, Leinster 17
Croydon, England 15
Southwark, England 14
City of Westminster, England 14
Newham, England 14
Liverpool, England 11
Nottingham, England 11
Southampton, England 9
Bradford, England 8
City of London, England 8
Sheffield, England 8
Batley, England 8
Normanton, England 7
Islington, England 7
Crawley, England 7
Leicester, England 7
Leeds, England 7
Kensington, England 6
Ilkeston, England 6
Newcastle upon Tyne, England 6
Hammersmith, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • iD_Mobile_UK iD Mobile (@iD_Mobile_UK) reported

    @aptanet @TallestTim @ThreeUK Hi, we understand that some customers didn't receive the Emergency Alerts test message as anticipated, but don't worry, this was just a test to identify issues such as this, we're working with government agencies to guarantee the system works in the future.- Jim

  • pickled_tinker Grody🔞 (@pickled_tinker) reported

    @JitEspresso @ThreeUK Not something they can do, as it's technically not possible. The user can toggle the settings off and the phone simply wont scan for emergency broadcasts. The government nor operator can do anything about this.

  • BJM38 Barb 💙 (@BJM38) reported

    @ThreeUK Hi my mobile phone been displaying No service since Friday I’m in Gl4 area Gloucester ?

  • LibertyatCC Liberty 👁️👁️ (@LibertyatCC) reported

    @ThreeUK Don’t worry about it. No erupting volcanos, life-threatening earthquakes, tsunamis etc in UK. And even if nuclear weapons existed, an emergency alert would be like putting a plaster on a decapitated torso. 👍🏼

  • ED_LeveyKC Edward Levey (@ED_LeveyKC) reported

    @JIX5A @ThreeUK ‘Every single ThreeUK customer’? How do you know this? 🧐

  • HoskinsSam Sam Hoskins (@HoskinsSam) reported

    @ThreeUKSupport just tried to speak to your online chat team but they were no help at all! Can you help me please?

  • PaulDuffy1192 🇪🇺🇺🇦🖤Paul Duffy #FBPE EU Citizen 3.5% (@PaulDuffy1192) reported

    @ThreeUKSupport any idea why I have no internet connection this morning, despite having a 5g signal at strong? This is happening for too frequently, the service has really gone down hill

  • VillageVeganUK FriendlyVillageVegan #WestmonsterMustFall (@VillageVeganUK) reported

    @JitEspresso @ThreeUK I have mine switched off and I'm not switching them back on again. If a Tsunami was about to hit Hull do you really think a Government emergency alert would help in any way shape or form? What's it going to do, tell me to put my swimming costume on?

  • mrmagnolia65 Kate (@mrmagnolia65) reported

    @ThreeUK No one I know on the 3 network in Yorkshire got the alert, so more than some customers!

  • ChrisAuld80 @3FriendsBeer_Chris (@ChrisAuld80) reported

    @ThreeUK Probably because no network as per always

  • tommy_ciao Antrim Coast Tom Save the Planet (@tommy_ciao) reported

    @ThreeUK Dear Three, thank you SO MUCH for not sending out that horrible, interfering Big Brother warning. Please keep it off your network.

  • Dr_Jon John Michael Leslie (@Dr_Jon) reported

    @ThreeUK P.S. 5G iPhone on current firmware, I was at-home where I get 680Mbps down on 5G, so connectivity was great. Haven't disabled the alert.

  • VanessaJ2Inspmy Vanessa J ‘Inms’ 💜 (@VanessaJ2Inspmy) reported

    Three network signal is rubbish. They’ve been told how our phone sometimes lines don’t connect and sometimes it’s sounds like the connection is abroad and nobody can get through. Let this alert be a wake up call and Step up with your signals!! @ThreeUK @ThreeUKSupport

  • All30feetSW SW Saunders (@All30feetSW) reported

    @katebevan @ThreeUK Partner not on 3 got it, I did not. When we were in California a few weeks ago, we both got emergency alerts of flooding, in English and Spanish.

  • PressPlayMusic6 Press Play Studios 🔞 (@PressPlayMusic6) reported

    @_LittleVix_ It was dependent on your Network A lot of people on the Three Network or some a Carrier that piggy backs off @ThreeUK did not receive it

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