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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 6
London, England 56
Blackwood, Wales 1
Hackney, England 11
Hammersmith, England 8
Edinburgh, Scotland 82
Barnet, England 2
Cambridge, England 2
Airdrie, Scotland 10
Treorchy, Wales 1
Newham, England 4
Crieff, Scotland 1
Ilkeston, England 2
Nottingham, England 6
Glasgow, Scotland 31
Dunfermline, Scotland 6
Llandudno, Wales 1
Cardiff, Wales 5
Blackburn, England 4
Leeds, England 1
Birmingham, England 15
Batley, England 1
Dublin, Leinster 16
Portsmouth, England 10
Brentwood, England 1
Newport, Wales 2
Normanton, England 6
Derby, England 5
Walsall, England 4
Belfast, Northern Ireland 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LuvSeekinTruth
    LovinTruth (@LuvSeekinTruth) reported

    @ThreeUKSupport What kind of provider has online chat and the chat agent ends the conversation because they can't deal with the problem and then makes sure the transcript is blank? Three guesses?

  • AntonyAttree
    Antony Attree ☘️ (@AntonyAttree) reported

    @ThreeUK can you please explain to me why in the last few weeks your network coverage has become so bad in the BS26 area?? Struggling to send & receive calls & messages,internet is non existent! I have to walk to areas to find signal? What’s goin on

  • PaulHolman100
    Paul Holman 💙 (@PaulHolman100) reported

    @OldLondonW14 @ThreeUK I've never had a problem with EE in London and elsewhere. The cheapest way to use that is via Lycramobile or Lebara, both of which are available as sim only for very low prices. Three have been dreadful everywhere.

  • SteveMeek82
    Steve (@SteveMeek82) reported

    @ThreeUKSupport Sudden issues in WR3, next to zero connectivity with latency at 2.5 - 3.8 seconds. What’s happening?

  • denzvvt1988
    DC (@denzvvt1988) reported

    @ThreeUK no signal? Really just what I need right now 😡

  • NawazAteeb
    Ateeb (@NawazAteeb) reported

    @ThreeUKSupport just when I think your network can’t get any worse, you find new ways to lower the bar. The UK’s worse network. Your marketing team sends emails showing how clueless you are

  • BlindWanda
    Thiccschach (@BlindWanda) reported

    Anybody else got problems with their Three home broadband right now?? @ThreeUKSupport @ThreeUK how about some action on your end telling customers the network has problems.

  • dan_upson
    Daniel upson (@dan_upson) reported

    @ThreeUK @ThreeUKSupport had three home broadband for years. Now I'm getting 2mb-10mb download. Single person using the hub and get 400mb on phone using 5g. Makes 0 sense obviously been slowed down by the network

  • stevenfburnley
    Steve Burnley (@stevenfburnley) reported

    Hey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse

  • clloyd3003
    C Lloyd (@clloyd3003) reported

    @ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning.

  • Sancestow
    Sancestow FC (@Sancestow) reported

    @ThreeUKSupport absolutely shocking customer service received. Will definitely be leaving come the end of my contract

  • AdamBat92308251
    Adam Bateman (@AdamBat92308251) reported

    @UniversalExile @three Have seen @ThreeUK poor level of customer service when the sold a deal to my mother-in-law that was totally unfit for her purpose. Selling to an easily confused elderly person who is obviously not tech savvy is a awful thing to do. Hope they change and sort your problem fast.

  • pigg_thomas
    Thomas Pigg (@pigg_thomas) reported

    @robj3d3 @ThreeUK Oh wow I didn’t realise they did that Find a solution ?

  • jamiewoodcock
    jamie woodcock (@jamiewoodcock) reported

    @ThreeUKSupport appauled at the customer service recieved! 2 business lines blocked for the last 6 days 3admitted to data leaking my information to another business no contact from 3 when promised they would update on fraud investigation all the time my business is uncontactable

  • Dalanamz
    Mahégal (@Dalanamz) reported

    I've messaged several times to cancel and still nothing has been done @ThreeUKSupport

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