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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GodOfFsck
    Will Derrick (@GodOfFsck) reported

    I think every experience with @ThreeUK is somehow worse than the last. Today's generous support offer was a 50% discount for a month on a service that's unusably intermittent and slow (600kb/s down because they're so oversubscribed). Cancellation felt good.

  • Lloydfett
    Lloyd Beech (@Lloydfett) reported

    @ThreeUKSupport Because its don't getting sorted I wanting to bring in a 3rd party company to help me with this issue like ofcom

  • lamidayyy
    stunna. (@lamidayyy) reported

    If you are on @ThreeUK just know if you’re stranded anywhere, you will die there & foxes will eat you because there’s NEVER ANY SIGNAL!!

  • Gstr2021
    g.s.t.r 2021 (@Gstr2021) reported

    @Lloydfett @ThreeUKSupport I have that same problem..**** signal. No 4g. Ignorant customer services

  • FosterGhandi
    Ghandi Foster (@FosterGhandi) reported

    @leembennett @Three_Is_Broken @ThreeUKSupport Try Vodafone coverage in your area 3 is the worst

  • carbontwelve
    Simon { 🍃 } (@carbontwelve) reported

    @ThreeUKSupport SP11 6UB iPhone 12 mini. I used to have full signal, now if I walk 300m away from home I get two bars and a bit further I get back to full signal. It’s as though a tower is out leaving a dead spot. I know another providers tower is down, could it be shared?

  • neilrwilliams
    Neil Williams (@neilrwilliams) reported

    @ThreeUKSupport raised a complaint today and had a text to say it's closed. Chatted with someone on the app to say it's not closed and just had another text. 31084453 is the number. I'm not going to waste more time today so please mark it unresolved.

  • emmeob
    Emily O'Brien (@emmeob) reported

    @ThreeUKSupport my husband and I are both unable to use mobile data via 3 and call signal is unusable in the S8 area. You recently did work around here, are you sure it’s not still affected? Seems odd for us both to have issues in this area only.

  • neilrwilliams
    Neil Williams (@neilrwilliams) reported

    @ThreeUKSupport I must have mistthe resolution, resetting the SAR clock to start today is not what I call a resolution. Perhaps it's time to research other networks

  • Gstr2021
    g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport no 4g again while at home. Absolute useless network

  • HvyInd_13
    Chris Bull (@HvyInd_13) reported

    @ThreeUKSupport I can do that no issue but will it give me 5g coming from a 4g phone? What do I do about the new SIM that has an entirely different phone number and is linked too my account

  • ZubairAKhanPK
    Zubair Khan (@ZubairAKhanPK) reported

    @ThreeUK The worst connection. Just waiting for the end of contract

  • kfesto10
    Kevin Festorazzi (@kfesto10) reported

    @ThreeUK You only disconnected my phone when I left you, sent the pac code to my disconnected phone even though I gave you another number to send it to, then 8 days to set up an account so I can get the pac code over the phone. Still not got the pac code. Never coming back to 3

  • FosterGhandi
    Ghandi Foster (@FosterGhandi) reported

    @jinkyjoiner @Three_Is_Broken @ThreeUKSupport Yep I have gone to lebara who use Vodafone. Vodafone network looks a lot better

  • thomas_beswick
    Thomas Beswick (@thomas_beswick) reported

    @ThreeUKSupport Would I have to top up on the new network or not?

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