3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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The Dr Lazzer
(@The_Lazzer) reported
@SkyUK @ThreeUK wow both my phone and internet down today! Way to go keeping British industry working from home in a pandemic #thirdworld #internet #mobilephone
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Miss Candy
(@cosmetic_candy) reported
@ThreeUK Hi I need to cancel a contract - can't get through to live chat. What is the best way to do get this done? Thanks
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Kofi
(@Kofi_2021) reported
Hello @ThreeUK I am trying to register for my three via the app but get the following error. Can you help? "There are the following errors. Whoops, something went wrong. Please try again. MY3-CHANGE-EMAIL-RESPONSE-ERROR". There are green ticks by both boxes.
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Steven
(@Steven1Mc) reported
@ThreeUKSupport I'm not doing it! I've already had multiple conversations with 3 and you still persist to not rectify the issue. My next step is a complaint to @Ofcom if you are unable to make your company stop contacting me
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R Bamber
(@RABAMBER) reported
@ThreeUK Why can we never change our passwords online? We always get taken through the prompts, get a link via email and then get the ‘my3auth.text.generic.error’. This happened the other month also....
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.
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iamfrancis
(@Francisk91) reported
@ThreeUKSupport Not to mention the countless tweets I can see you tagged in where people have complained of sim cards not delivered WEEKS after beginning contracts - yet you refused to acknowledge the issue.
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Valiev Hasan
(@h_valiev) reported
@ThreeUKSupport When I try to login, it says incorrect password. In order to create new password I need my UK number which I can’t access as I’m Back home.
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Jim Doolan
(@TheSuperAU) reported
@ThreeUKSupport I'm now onto my 8th ( eighth ! ) member of your team for a replacement handset that is under warranty and has a sim card issue that cant be fixed. Suprise suprise the line goes dead !!!!!!
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Dean
(@deanuz) reported
@ThreeUKSupport Oh you didn't help! :D every time I call up you tell me there is maintenance in the area, been like since I had the contract. I have to reset it way too often. I now disconnect 6/7 times a day, not ideal when you are using remote desktop for work. Finding somewhere new now.
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cycleoptic
(@cycleoptic) reported
@TollingtonLTN @JoshOwenMorris @ThreeUK Go to their site, Postcode to see if in 5G area. Start filling form they then ask for full postcode again and you select your full address. I was then told that I could only have a *4G* modem! I contacted "support" who said no to 5G as area of North London was too "congested" !
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Michael Stone
(@stonermichael) reported
@ThreeUKSupport And it's down this morning, 100% signal strength on router but Internet showing as disconnected, same every time. Now having to travel to the office to work which I totally shouldn't have to do. Who refunds my Sky, NowTV and Amazon Prime when I can't use them?
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Jack
(@J4CK_97) reported
@ThreeUKSupport Will the number be cancelled on the other network now or will the person who hacked it still have access to it?
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Wends
(@wendy4k) reported
@ThreeUK rang yesterday to speak to an advisor but was told experiencing technical issues. Has this now been resolved as still need to speak to an advisor?
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Ash Banks
(@AshBanks9) reported
@ThreeUKSupport Is the a problem with your service my postcode is wn7 4rd an do you know when this will be fixed