3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Firmin-Brooks
(@AlexJordanFB) reported
@ThreeUK confused as to why you’re STILL taking money out of my account for a contract I cancelled 3 months ago. Please can you actually cancel my contract?!
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Stuart Hodgson
(@Stujhodgson) reported
Very sad to be leaving @EE after many years, always been very happy with the service received, just a shame they can’t match the great deals from @ThreeUK
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J B
(@SiiGNEDJBanks) reported
@ThreeUK your network is actually trash man
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Guy Normas Official
(@GuyNormas) reported
@ThreeUK Signal Drops a lot in PO21, home broad not on for a longtime customer #Homebroadband
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CryptoDot
(@CryptoDot1) reported
@ThreeUKSupport Someone has transferred my number over to vodafone..then used my number to get access to my emails. Then tried to get into my bank accounts. All while three’s useless customer service is giving no help or advice whatsoever
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becky madden
(@beckymad1) reported
@ThreeUKSupport the reason of delay with processing the additional money is issue with this promotion on our website and now our technicians working through with this issue... they've said the same thing for the past week!
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Ryan Kent
(@RKent1992) reported
@ThreeUKSupport Ok thanks for the update. Impossible to work at present. I don’t usually have issues with coverage.
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Mark
(@MarkJR84) reported
@ThreeUKSupport do you support esims for smart watches?
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Callum Mansell
(@CallumMansell95) reported
@ThreeUK hi, is there a possibility of buying myself out of my contract? It finishes in February but I can’t cope with this terrible signal and internet everywhere, been trying to tweet this since March
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Gary Dolling
(@GaryDolling108) reported
Omg @ThreeUK is down again! 🤬
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Euan McAleece
(@macohibs) reported
Shall I use my phone today @ThreeUKSupport no, because I can't get my partner to the store in town. Even though I was there yesterday. With my phone and driving licence. I was thinking of moving the family to 3, but recent days, poor customer service shows why this is a bad idea
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Matt
(@mattqwerty) reported
@ThreeUK hi my sons is with three and he has no signal whilst at school. Is there anything you can do please as he is having to hot-spot off his friends phone everyday. Thanks
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CryptoDot
(@CryptoDot1) reported
@ThreeUKSupport Someone has transformed my number over to Vodafone, then used that number to access my email and change the password. Then used the email to try and access my bank accounts...all while three customer service is twiddling their thumbs and giving useless advice
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Euan McAleece
(@macohibs) reported
@ThreeUKSupport Day 2 of no service. How much business will I lose today?
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