3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 123
London, England 57
Bristol, England 32
Liverpool, England 29
Glasgow, Scotland 26
Manchester, England 23
Dublin, Leinster 18
City of Westminster, England 15
Portsmouth, England 12
Birmingham, England 10
Woodside, England 10
Dunfermline, Scotland 10
Southall, England 9
City of London, England 8
Hackney, England 8
Peterborough, England 6
Cardiff, Wales 5
Southampton, England 5
Middlesbrough, England 5
Coventry, England 5
Leeds, England 4
Normanton, England 4
Hammersmith, England 4
Kensington, England 4
Hounslow, England 4
Newham, England 4
Northampton, England 4
Newport, Wales 3
Sheffield, England 3
Southwark, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JackDrydenUK Jack Dryden (@JackDrydenUK) reported

    3rd scam call to my mobile this month claiming to be from @ThreeUK 😡🤬🔥 Told them I'm not a customer and they immediately hung up. Clearly some kind of phishing attempt. Be careful out there, so many of these scams going around at the moment! #ScamCalls #Fraud

  • TheLiamCooke Liam Cooke (@TheLiamCooke) reported

    @ThreeUK why does your phone signal never work around Stratford? Says I have 5G but no connection

  • aldoyletweets al doyle (@aldoyletweets) reported

    @ThreeUKSupport Yeah that’s fine but I’ve been cut off completely, I have no service at all. And even when I try to get a data passport it doesn’t come up with the right page, it just defaults to the home page.

  • 9adfield Mike Padfield (@9adfield) reported

    @ThreeUKSupport Thanks for replying. The data network is now working properly again. I had no 5G service and 4G speeds were unreliable around 1mb/s. 5G is back at 250mb/s.

  • Michael68758150 The Reporter. (@Michael68758150) reported

    @ThreeUKSupport That's absolutely dreadful. Someone I know who is terminally ill under heavy medication has been overcharged by over 2k 5 years after the contract ended. As a carer noticed this by accident and told your customer who is beside herself especially when males in India talk her down.

  • DavePow39307780 Dave Powell (@DavePow39307780) reported

    @ThreeUKSupport Hi Scott Thank you kindly for your response To be honest. I feed up to the back teeth of being lied to . I going to cancel all my contacts. Sadly it truly disappointing bad customer service 😞

  • GPStocko George - MrRetroGeek  (@GPStocko) reported

    @ThreeUKSupport When is cellular support coming to the Apple Watch?

  • kebark Scott Graveson (@kebark) reported

    @ThreeUKSupport I genuinely don't know, I just know I've not had a text like this in....well since I became customer YEARS ago, so was a surprise. Your explanation makes sense, I'll be in contact if the bill is more than expected :)

  • Jamie_A_Davison Jamie Davison (@Jamie_A_Davison) reported

    @ThreeUKSupport I am yes, just started a week abroad. I’ve been with 3 over ten years but it’s getting so frustrating to be a customer of yours now.

  • Nigel_Gamble Nigel Gamble (@Nigel_Gamble) reported

    If you are thinking of moving your business mobile phones to @ThreeUK Business, don’t! Despite monthly calls to @ThreeUKSupport they have failed to include my business name on any invoices yet and their @SalesforceUK customer portal is utter garbage.

  • JMMatchett James Matchett (@JMMatchett) reported

    Another day with nothing but abysmal 5G coverage with @ThreeUK, phoning up support was as effective as having a conversation with a wall unfortunately. Definitely will be affecting who I go with next

  • DavePow39307780 Dave Powell (@DavePow39307780) reported

    @ThreeUKSupport I have already popped a complaint in and nobody as even responded to it. I'm truly feed up

  • iAndreeaBalogh Andreea Balogh (@iAndreeaBalogh) reported

    @bennyme @wizzair @ThreeUK No. Nobody answered the phone call and I couldn't wait any longer. £40 is a lot of money, especially for just a customer service call.

  • RBMiraj Miraj Rahman-Blake (@RBMiraj) reported

    @ThreeUK has, after a month and a half, finally told me that I no longer have access to the Three+ app and WILL NEVER have access to the app because I changed the ownership of the account from my mother to me. That "glitch" is apparently my fault even though I was never told 1/2

  • Michael68758150 The Reporter. (@Michael68758150) reported

    @ThreeUK What is it with 3 network that even when a customer's contract ends they'll not inform the customer especially when they are terminally ill at end of life costing that customer well over several thousand of pounds especially when that customer has no idea? Despicable!

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