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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bradford, England 6
Royal Tunbridge Wells, England 1
Gosport, England 4
Portsmouth, England 24
Farnborough, England 1
London, England 71
Brighton, England 1
Dublin, Leinster 13
Blackburn, England 5
Glasgow, Scotland 24
City of Westminster, England 12
Leighton Buzzard, England 1
Wellingborough, England 2
Birmingham, England 30
Cardiff, Wales 10
Hounslow, England 3
Wolverhampton, England 7
Anstey, England 2
Batley, England 2
Taunton, England 2
Coventry, England 6
Sittingbourne, England 1
Preston, England 4
Edinburgh, Scotland 56
Stafford, England 2
Southall, England 4
Dunfermline, Scotland 4
Sutton, England 1
Liverpool, England 15
Leeds, England 7
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CCornillet
    Cecile 29 (@CCornillet) reported

    @ThreeUKSupport any problem in the Leicester area? No 5 g on phone or broadband

  • grahampaterson9
    graham paterson (@grahampaterson9) reported

    @ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next

  • Jakson_DJ_
    Jakson (@Jakson_DJ_) reported

    @ThreeUKSupport I’m currently in Thailand and my three sim has stopped working. I can’t receive any messages. When I go to login on my online account it wants me to give an access code sent via text. Is there an option to gain access to my account via Email/password only

  • futralph
    Crypto93 (@futralph) reported

    @threeuk @ThreeUKSupport fix your damn app haven’t been able to top up for other a week and I’m out of data. What a joke!

  • LouiseAdams79
    Louise Adams (@LouiseAdams79) reported

    @ThreeUK I’m trying to contact three as I have received a bill in someone else’s name to my address. I am not a three customer.

  • Tushker_Gall
    •Tushker Gall 🐾 (@Tushker_Gall) reported

    @ThreeUK hello. my dad needs a replacement SIM as he has lost his phone he has a new phone but needs a SIM can you help? he doesn't have an online account (hes old and not technical)

  • ShadowBakura_
    ShadowBakura_ [Cal] (@ShadowBakura_) reported

    @ThreeUKSupport since joining my signal has been awful - locked in for another 18 months is there any work around to this ?

  • debtodd
    Debbie Todd (@debtodd) reported

    @ThreeUK after 20+ years with yourselves and hold 2 accounts I now fail the credit check ??? Then my husband joins you also taking out two accounts so we’re all on the same network- I know you don’t care but you’ll be losing 4 customers now 🤬

  • mikedavied001
    Soarriver (@mikedavied001) reported

    Is it only me or does @ThreeUK phone company just keep suggesting **** apps to download. 15 minutes out of my life binning **** I don't fuuc#ing need. If I want I'll ask for it. 😡🤬🤬

  • MalfoyOrme83
    Malfoy Orme (@MalfoyOrme83) reported

    @ThreeUK I have had nothing but issues with my new phone. So I have returned it to the shop as I don’t want the same phone. Now I am having issues getting a new phone because you haven’t reversed the account and the credit check has failed. I am one unhappy customer.

  • SP_2310
    sam (@SP_2310) reported

    @ThreeUK no WiFi in HU9? @ThreeUKSupport not posted in months so not much bloody help.

  • JeremyBaker2439
    Jeremy Baker (@JeremyBaker2439) reported

    @ThreeUK any chance you can fix the connection issues in the Manchester city centre...struggles just about everywhere now...

  • BobJeffray
    bob jeffray (@BobJeffray) reported

    @ThreeUKSupport why is it so difficult to cancel a home broadband contract?

  • gadgetbluetab
    David Richards (@gadgetbluetab) reported from Anstey, England

    @ThreeUK I'm having a problem with my new upgrade. The delivery has gone missing at Dpd. Day 3 now waiting.!!

  • TraceyJCarr
    Tracey Carr (@TraceyJCarr) reported

    @ThreeUK I’ve been a customer for more than a decade. I’ve tried to upgrade several times and you make it as hard as possible. Yesterday you cancelled an order after contract signature and order number. Today I cancelled my direct debit

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