3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 107
London, England 82
Bristol, England 48
Manchester, England 35
Glasgow, Scotland 25
Birmingham, England 22
Cardiff, Wales 22
Croydon, England 16
Dublin, Leinster 15
Hackney, England 15
City of Westminster, England 15
Newham, England 13
Southampton, England 12
Portsmouth, England 11
Nottingham, England 11
Bradford, England 9
Southwark, England 8
Liverpool, England 7
Batley, England 7
Leeds, England 7
Peterborough, England 6
Leicester, England 6
Broadstairs, England 6
City of London, England 6
Crawley, England 6
Hammersmith, England 6
Northampton, England 5
Newcastle upon Tyne, England 5
Normanton, England 5
Woking, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • sally_steel_ Sally 🇪🇺🇺🇦🌹 (@sally_steel_) reported

    @ThreeUK How about @iD_Mobile_UK ? I still have no phone service….

  • BainesSi Si Baines (@BainesSi) reported

    @ThreeUK The irony of the only text I received all day was your monthly invoice, was not lost on me. Atleast we know you have your resilience priorities focussed on revenue over service! Absolute **** storm!

  • MathewPheba Christy Mathew (@MathewPheba) reported

    @ThreeUK Mine still not working….don’t know what this near-normal state.

  • LMc31214115 LiamMc (@LMc31214115) reported

    @iD_Mobile_UK @ThreeUK I yrust that we will be getting a refund. A whole day of service lost.

  • Suleman07204565 Suleman Patel (@Suleman07204565) reported

    @ThreeUK What about a refund we paying for a service That you can’t give Whole day the phone was not working Give a text to customer saying it’s not working what kind of communication is this Absolutely pathetic Give refund on next bill

  • knowles_ali Alison Knowles (@knowles_ali) reported

    @iD_Mobile_UK @ThreeUK Phone mum on mobile and no problems, this was 7pm, plus daughter talking to Boyfriend with no problems, so I guess everything is back to normal.

  • StreamingArtWAX xXanderC (@StreamingArtWAX) reported

    @ThreeUK False, My service is non existent. No signal since this morning .. no data , no calls.. I even went to a three shop and got a replacement sim and still no luck. Been a customer for over 10 years.. is it time to change providers?

  • the_real_player darren davies (@the_real_player) reported

    @ThreeUK Any compensation for the outage, this ain't looking good for the merger you hyped up.

  • dxb660 Rasha Ibrahim (@dxb660) reported

    @ThreeUK Still not working!!!

  • 8CW Simon (@8CW) reported from Stowmarket, England

    @wpoel @ThreeUKSupport Today was rather bad but it has been pants in IP14 for a few days! Was bad coming down M6/A14 Friday afternoon too!

  • Tracysmirf tracy smirthwaite (@Tracysmirf) reported

    @ThreeUK Well mine are both still down. Absolute joke!! What are we gonna get compensated????

  • RhodesMovie Gareth Rhodes (@RhodesMovie) reported

    @ThreeUK I'm afraid I'll be leaving after this latest episode. I'm now having to work at the weekend to play catch up with a full day lost today. It's the lack of information that really stings. Poor form.

  • rasull88 محمد رسول 🇵🇸 (@rasull88) reported

    @ThreeUK I’m on ID network what am I getting

  • NigelCurtis16 Nigel Curtis (@NigelCurtis16) reported

    @ThreeUK Still not working!

  • StreamingArtWAX xXanderC (@StreamingArtWAX) reported

    @aldomontoyaPMoW @ThreeUK Funny enough I tried to chat with them and I was asked a one time passcode they sent via SMS but I dont have any sort of signal so no idea how they expect me to get it.. smoke signals maybe

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