3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 486 |
Manchester, England | 184 |
Birmingham, England | 162 |
Glasgow, Scotland | 149 |
Bristol, England | 108 |
Liverpool, England | 105 |
Edinburgh, Scotland | 101 |
Leeds, England | 80 |
Southwark, England | 79 |
Hackney, England | 75 |
Southampton, England | 73 |
Croydon, England | 67 |
Dublin, Leinster | 59 |
Tower Hamlets, England | 54 |
Islington, England | 51 |
Middlesbrough, England | 48 |
Cardiff, Wales | 46 |
Coventry, England | 45 |
City of Westminster, England | 43 |
Northampton, England | 41 |
Ealing, England | 38 |
Sheffield, England | 35 |
Newcastle upon Tyne, England | 34 |
Bradford, England | 34 |
Reading, England | 33 |
Dagenham, England | 30 |
Bermondsey, England | 28 |
Belfast, Northern Ireland | 28 |
Nottingham, England | 27 |
Portsmouth, England | 25 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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MrPhilipMartin.uk.Official
(@mrphilipmartin) reported
@ThreeUK Please can you stop calling me every day it's harrassment. You agreed to wipe off my contact as I was unable to get a signal and had issues all the time hence I have closed all three of my accounts with you. Enough is enough. It's in the notes ...
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JayBird
(@LycanEclipse) reported
@squeakz73 @ThreeUK The hard thing is every damn mobile phone company has upped their contract costs, every single damn one. All the companies have become greedy, they don't care about customers, they care about money, pure and simple
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Gatecrasher63
(@gatecrasher63) reported
@ThreeUK just got your 5G home hub on the £21 offer 4 days ago. Now I see I could have got half price for 6 months. Tell me I don't need to cancel and reapply to get that deal.
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Jonny Kowalczyk / Hiking Feral
(@JonathanKowalc1) reported
@ThreeUKSupport I have paid my bill but three are saying I haven't. They have suspended my service but barclays confirm the payment was successful. I have screenshots showing the payment. I am mentally ill and this is causing me a great deal of anxiety and anger. Please help.
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Patrick Singleton
(@Danflashes2) reported
@ThreeUKSupport This is Three mobile broadband. The Android TV can't connect to any services unless I use a VPN to change my IP address. Without VPN I see 0Mbps download, and with a VPN turned on around 20Mbps. Had the same issue connecting Roblox on an Android tablet, it worked with a VPN
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Andy Laidlaw
(@AG_Laidlaw) reported
@ThreeUKSupport our 5g router seems to be working… but also not. Not allowing us to use certain services but allowing others. The upload and download speeds have dropped. I’ve seen a few people had this issue and weren’t able to fix it - ending their contract. Help?
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Michelle welby
(@Michellewelby1) reported
@gc_hq @ThreeUKSupport We have 4g and it’s still not working. Spent the morning on the phone and it’s the same issue as before. But I’m out of my 24 month contract so I’ll be looking elsewhere. Absolute shambles three
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Alex
(@wrighty1973) reported
@ThreeUK why is your live chat unstable, it’s hooded me out twice now
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Mike Watts
(@mikewatts2483) reported
@ThreeUKSupport My wife was trying to leave as you could not match another deal. Kept only been given offer with unlimited data or 100gb when she only uses 4gb max. Then when she said it was with another network was told she would have a hard credit check and would look bad on her credit report.
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T Pham
(@TPhampham) reported
Hi, I’m travelling in the US and my PAYG SIM has stopped working after 1 day. Cannot use data at all, could you please help? Many thanks @ThreeUKSupport
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Katie Young
(@Pinkwood) reported
@ThreeUK This isn't the first time they've treated me with contempt but it will certainly be the last. It's so easy to not be terrible at customer service. Also "sorry you feel that way" is not an apology. Do better.
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Marco Bolandini 🇪🇺 🌍🇳🇿🕷
(@bolandini) reported
@ThreeUKSupport hey Three, I've had no signal at home for about a month. Your online service checker has the same notice, that you know about it and your engineers are fixing a mast. How much longer will we be with no reception? Am I due a refund in these circs?
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Tuchel Stan⭐️⭐️💙
(@Fejer_Official) reported
I blame that stupid @ThreeUK logo on that jersey!!!!
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BBC Waste
(@BBCwaste) reported
Another black mark against @ThreeUK not only is the coverage **** I can't pay my business account in a store nor do the know anything about business accounts. Even though said store can set you up with a business account to start with. Complete wasters.
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Lu
(@LuSchmoo) reported
@muffin_ari @ThreeUKSupport That’s good to hear. Did they ask whether you wanted the new Sim when you talked to them on the social media chat platform? Normally if you had an iPhone before, plus if you’ve been on the same network before, your existing SIM card will still work. I’ve had the same one 1/2