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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Halifax, England 2
Southend-on-Sea, England 5
Birmingham, England 36
Falkirk, Scotland 2
Bristol, England 34
Dublin, Leinster 16
Ashford, England 1
Nottingham, England 8
London, England 83
Sutton in Ashfield, England 1
Edinburgh, Scotland 75
Portsmouth, England 23
Oldbury, England 3
Torquay, England 1
Glasgow, Scotland 24
Chipping Norton, England 1
Barnsley, England 1
Solihull, England 1
City of Westminster, England 12
Newport, Wales 4
Harringay, England 5
Enfield Town, England 2
Newham, England 10
Manchester, England 23
Southwark, England 12
Tower Hamlets, England 1
Durham, England 1
Gosport, England 3
Llanelli, Wales 1
Amersham, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • power_of_h
    Horatio (@power_of_h) reported

    What’s worse then 2020......renewing my contract with @ThreeUKSupport they messed up my bill so badly they can’t even fix it! It’s been nothing be stressful and now they are in breach of contract! Someone come save me and help me sue them! @ThreeUK

  • inflo18
    👑 In Flo (@inflo18) reported

    @ThreeUKSupport You are welcome to check my call log how many times I’ve tried 3 customer support, or lack there of and 3 head office such a terrible company to deal with left years ago regret coming back I’m willing to pay extra for effective customer services & UK based services with UK help

  • GetMeAManager
    Karen is Correct (@GetMeAManager) reported

    @J88J88 @ThreeUKSupport This should be an easy fix Jamie. Whoever you spoke to previously doesn't know what they're doing. Hope you get it sorted.

  • emssilly
    Miss Piggy (@emssilly) reported

    @ThreeUKSupport @ThreeUK hi someone from three rang me today asking if I had requested an upgrade and I said no - they said someone had on my account but they’d cancel it. Now I’ve just had an email saying it’ll be delivered tomorrow. I did NOT order this. Please help.

  • inflo18
    👑 In Flo (@inflo18) reported

    @ThreeUKSupport never dealt with such consistent incompetence from and organisation honestly, no I’ve been given no reason for why three would think it was ok to rob thier customer, makes 0 sense, you’d be interested in finding out? Kmt WELL I’m interested in getting my money back joke ppl

  • inflo18
    👑 In Flo (@inflo18) reported

    @GetMeAManager @ThreeUKSupport Who are you they wrote to me confirming the about due back to me no good will here just bad business and customer service, they can take money out but when it come to paying you what’s due it’s this hassle

  • inflo18
    👑 In Flo (@inflo18) reported

    @ThreeUKSupport Complaint made on resolver, auto response via email telling you to call 333 like I didn’t already, what dire response

  • inflo18
    👑 In Flo (@inflo18) reported

    @ThreeUKSupport So ridiculous, I’m still being asked needless question how is that relevant go check why in your own time and don’t ask me the bottom line is it’s due back hasn’t been given, no apologies for the lack of support & poor customer service recieved by your India counterparts,

  • GetMeAManager
    Karen is Correct (@GetMeAManager) reported

    @Jonnewbury @ThreeUKSupport Hi Jon. Why are you publicly a bad person?

  • Mr_Bluue007
    Humble (@Mr_Bluue007) reported

    @Three_Is_Broken @ThreeUK Same here internet seems forever to work. As Christmas this year wasnt bad enough and being loneliness. We have to endure hardship trying to connect our loved ones on Christmas.

  • Jonnewbury
    Jon Newbury (@Jonnewbury) reported

    @ThreeUKSupport just cancelled my upgrade with Three and will be leaving to go to another network as advise by the upgrade team shame I’ve been with them for a long time

  • inflo18
    👑 In Flo (@inflo18) reported

    @ThreeUK @ChelseaFC I require my refund from almost a year ago I’m still a customer my last contract ended with a credit amount due back to me that three has decided to steal and not return it’s disgusting lack of services from the call centres in India they send you though to 0 help not resolved

  • inflo18
    👑 In Flo (@inflo18) reported

    @ThreeUKSupport I even called the UK head office who said they would put me though to Glasgow or somewhere in the U.K. but I got sent through to the same 333 line that you end up speaking with someone in India and they resolve nothing ever just dire abysmal customer service so much time wasted

  • ZoeDsanee
    Zoe Dsanee 💜✨ (@ZoeDsanee) reported

    @nicholpope @ThreeUK Apparently it is something to do the with DPD delivery service but I don’t expect to pay for the full month!

  • GetMeAManager
    Karen is Correct (@GetMeAManager) reported

    @mouseinapepperp @ThreeUK So it wasn't a renewal. They just didn't do their job and cancel the contract.

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