3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 127
London, England 56
Bristol, England 34
Liverpool, England 29
Glasgow, Scotland 24
Manchester, England 22
Dublin, Leinster 18
City of Westminster, England 15
Dunfermline, Scotland 14
Portsmouth, England 11
Birmingham, England 10
Woodside, England 10
Southall, England 9
Hackney, England 8
City of London, England 7
Hammersmith, England 6
Peterborough, England 6
Southampton, England 5
Middlesbrough, England 5
Coventry, England 5
Cardiff, Wales 4
Kensington, England 4
Hounslow, England 4
Redhill, England 4
Croydon, England 4
Newham, England 4
Northampton, England 4
Newport, Wales 3
Sheffield, England 3
Southwark, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SJ__Beck Sam (@SJ__Beck) reported

    @ThreeUKSupport highest support/customer relations are entirely Indian, clearly this is not helpful!!!!!!!

  • zbmb90 Brian Bowden (@zbmb90) reported

    @ThreeUKSupport I don’t have home broadband! I returned the 5G device as no 5G service at my home address in April!

  • sidlawman Sidlawman (@sidlawman) reported

    @ThreeUK Is it a deliberate thing that when you leave three and are due a small credit payment you fail to pay it?

  • Al_Acrity Alasdair Paul (@Al_Acrity) reported

    @ThreeUKSupport Also, your network checker doesn’t seem to know anything about it. Might want to give her a heads up…

  • SJ__Beck Sam (@SJ__Beck) reported

    @ThreeUKSupport Since then I've spent hours on the phone talking to incompetent foreigners trying to get my money paid back for them continually go over and over the same processes and never call me back

  • SJ__Beck Sam (@SJ__Beck) reported

    @ThreeUKSupport Physically cannot talk to your customer relations anymore this has been going on for over a year

  • p26bow Phil (@p26bow) reported

    @ThreeUK another day and three down yet again. This is becoming a right pain in the arse. @ofcom what are we paying these for?

  • Jc9393 Josh (@Jc9393) reported

    @ThreeUKSupport I have made a complaint via the three store. Whenever I contact you online I always get told there are no problems, yet In store they tell me they know it’s poor. So which is it? I can barely use my phone for anything internet related, either way I’m going somewhere else 👍

  • Al_Acrity Alasdair Paul (@Al_Acrity) reported

    @ThreeUKSupport I have to worry Suzi, I’m working from home. Or rather I’m supposed to be. Last time this happened it was down for a week. Is this planned maintenance?

  • SJ__Beck Sam (@SJ__Beck) reported

    @ThreeUKSupport Took phone out on 14 August 2020, phone was faulty returned it in September and recieved another faulty phone, proceeded to phone you every month for 10 months asking for a returns bag to cancel the contract

  • zbmb90 Brian Bowden (@zbmb90) reported

    @ThreeUKSupport I can never understand what your call centre agents are saying! Do you have a UK call centre!

  • SPascoalLima Sandra Pascoal - Lima (@SPascoalLima) reported

    @ThreeUK if you are going to outsource your customer service to India please ensure that they are trained on English law in relation to contracts, direct debit mandates, theft and written assurances. I have spent THREE months trying to deal with them. I have had enough!

  • utterflanker Brownie (@utterflanker) reported

    @ThreeUK when multiple calls fail and I don’t ever get 5G whilst working as a community NHS worker but can’t get the email for customer support or arrange a scheduled call to discuss 🙄

  • drewmunn Drew Munn (@drewmunn) reported

    @ThreeUKSupport Alas no, different browser, machine, and cache disabled returns the same issue. Same issue trying a different account too.

  • clara40443835 Nick🇺🇸 (@clara40443835) reported

    @drewmunn @ThreeUKSupport hacked,disabled, banned and blocked accounts don't panic I can help recover dm let's get started.

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