3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 132
London, England 57
Bristol, England 34
Liverpool, England 30
Glasgow, Scotland 25
Dublin, Leinster 18
Manchester, England 18
City of Westminster, England 15
Dunfermline, Scotland 15
Portsmouth, England 12
Birmingham, England 10
Woodside, England 10
Southall, England 9
Hackney, England 8
Southampton, England 7
City of London, England 7
Peterborough, England 6
Middlesbrough, England 5
Coventry, England 5
Hammersmith, England 5
Blackburn, England 4
Hounslow, England 4
Redhill, England 4
Croydon, England 4
Newham, England 4
Northampton, England 4
Belfast, Northern Ireland 4
Leeds, England 3
Airdrie, Scotland 3
Bradford, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport Thanks for quick reply. There is a few popular attractions around here and they will have the same issue. It’s strange that mobile networks have monopolised on this fact :-(

  • jameskimble1900 James (@jameskimble1900) reported

    @ThreeUKSupport I just got my 4G+ home broadband today and tested the speeds and it's more like 1 - 2 mbps download rather than the promised 100 - 600mbps. My hub is also showing red for LTE strength but on using the coverage checker it should be 'very good service'. Please help!

  • NickJoynerUK Nick Joyner (@NickJoynerUK) reported

    @bt_uk Thanks for the responce Elaine. This is a BT mobile issue with no data service. Contacted your support and was told this isn't going to be sorted any time soon and buy yourself a pay as you go sim card from the @ThreeUK network?? May be time for me to move away from @bt_uk

  • Curryman200920 Curryman22 (@Curryman200920) reported

    @ThreeUKSupport Hi Iain, thank you for your response. The reason I wanted to cancel was because I was already on a broadband contract which I was happy with however Three did a deal where you can also have a unlimited sim with that contract for an extra £11 per month so...

  • Forest2Furnitur Patrick Turk (@Forest2Furnitur) reported

    @AndyWoodturner I live on a hill @ThreeUK's mast is, as the crow flies about 400m away from me on another hill in the village and I get less than bugger all signal when I'm at home so have to use wifi. In the last 3yrs I don't think there's been a wk when they haven't been "working" on it!

  • Curryman200920 Curryman22 (@Curryman200920) reported

    @ThreeUKSupport So.. I wanted that but only if I can cancel my old broadband contract and the sales advisor had mentioned to me and my wife that we can so that's why we went ahead with it but now I'm getting told I can't cancel my old broadband so now I'm left with 2 broadbands. Please help!

  • ragingbull781 Still the greatest ever (@ragingbull781) reported

    @ThreeUK why is my phone not working aboard please .

  • JoelDMendez Mendez (@JoelDMendez) reported

    @ThreeUK's internet is actually atrocious... My phone can take two sim cards so I've put a GiffGaff sim in and started using their internet to see if that is better, it's great! I can never get signal anywhere with 3. I've been with them over 10 years, definitely leaving now.

  • Curryman200920 Curryman22 (@Curryman200920) reported

    Does anyone know if I can cancel my contract with @ThreeUK if I signed up for a sim only deal in store rather than online or over the phone 6 days ago?

  • IsaacLarseyuk Isaac Wabenzy (@IsaacLarseyuk) reported

    @ThreeUKSupport @ThreeUK Are you aware there is network issues in the Warlingham area ? 4G, 5G not working. Phone calls disconnect intermittently. I'm working from home but for last 2hrs I haven't been able to work due to this outage. How long will it take to get it resolved?

  • ColinGreene3 Colin Greene 💙🇺🇦 (@ColinGreene3) reported

    So with no answer from @ThreeUK @ThreeUKSupport I'm seeking a new provider, had enough excuses with network drop-outs, poor performance and UK coverage

  • scottwilks Scott (@scottwilks) reported

    @Nataliealana87 @ThreeUK Three in Glasgow is awful. 5G is so incredibly intermittent I've switched it off and there are gaps in 4G coverage all over the city

  • msavage16071557 m savage (@msavage16071557) reported

    @ThreeUKSupport Is it possible to get Danni Social Media Team Leader to contact me. She seemed to really want to help with my 3 month old network problem, but haven’t heard anything for a while

  • AmandaO100 MissA.O (@AmandaO100) reported

    @ThreeUK why over the past few months has the internet service on my mobile become so rubbish! Despite appearing to have 4 bars of connection it doesn’t even load I tunes 😩

  • iweir380 Iain Weir (@iweir380) reported

    @ThreeUKSupport been overcharged for last few months.. support has been less than useless

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