3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 107
London, England 105
Bristol, England 51
Birmingham, England 34
Manchester, England 33
Cardiff, Wales 25
Glasgow, Scotland 25
Portsmouth, England 19
Dublin, Leinster 18
Hackney, England 18
Newham, England 15
Croydon, England 15
Southwark, England 14
City of Westminster, England 14
Liverpool, England 11
Nottingham, England 11
Southampton, England 9
City of London, England 8
Sheffield, England 8
Batley, England 8
Bradford, England 7
Normanton, England 7
Islington, England 7
Crawley, England 7
Leicester, England 7
Leeds, England 7
Northampton, England 6
Kensington, England 6
Ilkeston, England 6
Newcastle upon Tyne, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sorrelish jumbly girl (@Sorrelish) reported

    @ThreeUK why are none of your customer service numbers working?

  • Ipunchedalion Chris Hollands (@Ipunchedalion) reported

    @ThreeUK My contract is ready for 5G - Sadly I struggle to even get 4G to work on Three anymore so can’t see me ever being able to access 5G when I get a phone that allows. I’m really unhappy with the network, it’s definitely getting worse

  • Sammoran96 Samuel Moran (@Sammoran96) reported

    @ThreeUKSupport I've been through all this already I'm literally after the proof of refusal. Then I'll be looking to leave three asap you only see how rubbish the service is when you need it

  • jtthomasson1 jtthomasson (@jtthomasson1) reported

    @ThreeUK pretty sure the people you employ in sales and customer service pass on phone numbers to scammers !

  • bttrdg Luke Bettridge (@bttrdg) reported

    @ThreeUKSupport now would be the perfect time to release eSIM support for iPhone and Apple Watch. Better three years late than never. Is it still happening?

  • arcticcharizar Charlie (@arcticcharizar) reported

    @ThreeUKSupport Yes, I did, absolutely no improvement. I cannot wait until my contract is up, your signal is absolutely appalling.

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @ThreeUKSupport There is a issue!!

  • elalucym beanie (@elalucym) reported

    @ThreeUK Hi, both my boyfriend and I are with you for our phones and currently have no signal or access to 4G. Is there an issue currently?

  • sarahloughran13 Sarah Loughran (@sarahloughran13) reported

    @ThreeUKSupport trying to find a number for a potential customer to call and can’t, any help??

  • arcticcharizar Charlie (@arcticcharizar) reported

    @ThreeUKSupport You're the first person to have e responded. When will the issue be resolved? Seems to be a 2 year long one so far.

  • adamhooz Adam Hughes (@adamhooz) reported

    @ThreeUKSupport Could you tell me which option id need to choose to get through to someone? Anything that seems relevant to me just leads to me being given a text message with a link to the website which is currently down

  • adamhooz Adam Hughes (@adamhooz) reported

    @ThreeUK I tried phoning 333 for tracking information and there’s no option for it. Can I get some information please? As your website and app are both down it’s near impossible

  • OseGeorge_ Ose George LLB (@OseGeorge_) reported

    @ThreeUK is there a network issue with your app? Can’t seem to be able to log in using the app

  • JustEmyVictoria Emily Victoria (@JustEmyVictoria) reported

    @ThreeUKSupport Thanks, Laura! It's st5 6au - I'm using a Samsung S20 FE on three - showing as 4g, but websites are saying "no Internet connection" intermittently, but we also have 2 x three broadband WiFi routers which are running slow on a Samsung TV and on laptops.

  • TUG_Benny Shaun Bentley (@TUG_Benny) reported

    @ThreeUKSupport No signal in PE10, is there a fault?

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