3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 117
London, England 62
Bristol, England 44
Glasgow, Scotland 31
Manchester, England 25
City of Westminster, England 16
Birmingham, England 14
Dublin, Leinster 14
Cardiff, Wales 12
Portsmouth, England 11
Hackney, England 9
Nottingham, England 9
Bradford, England 9
Southampton, England 8
Croydon, England 8
Sheffield, England 7
Hammersmith, England 7
Leeds, England 6
Liverpool, England 5
Middlesbrough, England 5
Batley, England 5
Newham, England 5
Southwark, England 5
Peterborough, England 5
Fareham, England 5
Northampton, England 4
Kensington, England 4
Leicester, England 4
City of London, England 4
Paddington, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • BensonRicky Ricky Benson (@BensonRicky) reported

    @threeuksupport Could you confirm when you will support the Apple Watch (cellular)

  • fevington Mike Fethers (@fevington) reported

    @ThreeUKSupport I wanted to add the data passport- £5 a day for The UAE. The gent on the phone said he was sorting it, I received a text saying my credit limit was now £10. So I can’t even call 333 to fix anything.

  • Dandroid__ D.A.N.O (@Dandroid__) reported

    @ThreeUK are you actually ever going to support cellular Apple watches? Bit of a joke how far behind you are with everything!

  • R_J_Foster Rich. (@R_J_Foster) reported

    @ThreeUKSupport I keep getting MY3-CHANGE-EMAIL-RESPONSE-ERROR when I try to update/log in to My 3 account. Please help

  • telecom_mast Pine 🇬🇧 (@telecom_mast) reported

    @ThreeUKSupport hello, how do I go about getting a refund for a phone that has never arrived? No dispatch email or tracking number was sent, and we have been waiting for delivery for over 7 days.

  • jorose55849516 jo rose (@jorose55849516) reported

    @ThreeUK appalling service will never do business with you again.

  • fazlu786 Fazila (@fazlu786) reported

    @ThreeUK service is playing up wth

  • GokhanBilgic6 Gokhan Bilgic (@GokhanBilgic6) reported

    @ThreeUK @ChelseaFC @TimetoChange !!!Avoid avoid avoid !!! 3 is worst ever network

  • davros1983 🏳️‍🌈 David 🙂 - All Stars edition 🏳️‍🌈 (@davros1983) reported

    @DebzGlover @ThreeUKSupport I don't know what happened I joined three as their signal was outstanding. This year I have had crap signal too debs and the home WiFi is appalling 16 days I went without home WiFi strong enough to stream services as they were repairing three masts at once. Utter crap.

  • SarahPearce73 Sarah Pearce (@SarahPearce73) reported

    @ThreeUK terrible, wanted to upgrade but got new account in error. Sent device back and now chasing for £

  • a_almualim أحمد المعلم | Ahmed Almualim (@a_almualim) reported

    @ThreeUKSupport Hi there, I have been on the phone to your 'customer services', for over one hour today alone, my number doesn’t work suddenly no network at all in my phone and I can’t login to my account I’m really thinking seriously to move for another network Poor service!

  • malazanjack Malazanjack (@malazanjack) reported

    @ThreeUKSupport The issue is the homefi box , my mobile phone and my wife's mobile phone , so it's not an issues with all three devices and Sims. This has been on going for weeks and is getting worse especially as the days goes on.

  • amirah_ranas Amirah (@amirah_ranas) reported

    @ThreeUKSupport mobile data isn't working wherever i am!! can you fix this please?? the 333 number doesn't work either!

  • Jdoreilly85 JDOR (@Jdoreilly85) reported

    @ThreeUKSupport Well that doesn’t work. Just like every other aspect of @ThreeUK network. @VodafoneUK here I come

  • TrustedLeader Richard Kelly (@TrustedLeader) reported

    @ThreeUK What a bloody shambles. App Plan upgrade button simply does not work, long chat produces an offer that’s more expensive than web even as a ’valued customer’ Shall I just go to another operator?

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