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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 44
Portsmouth, England 10
Guildford, England 6
Dublin, Leinster 18
Luton, England 2
Plymouth, England 5
Bradford, England 6
Torquay, England 2
Birmingham, England 20
Southwark, England 4
Leighton Buzzard, England 2
London, England 65
Woodford Green, England 1
Hengoed, Wales 1
Newcastle upon Tyne, England 10
Leicester, England 2
Blackburn, England 11
Newport, Wales 2
Manchester, England 24
Normanton, England 7
Colwyn Bay, Wales 2
Oldham, England 1
Blackpool, England 1
Livingston, Scotland 1
Chatham, England 2
Ashwell, England 1
Ealing, England 1
Sheffield, England 4
Carlisle, England 1
Waltham Forest, England 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MaliceVER
    ⚡The Electric Heretic ⚡️Resurged ⚡️ (@MaliceVER) reported

    @ThreeUK I’ve been cut off by two customer service agents today and apparently your ability to upgrade contracts isn’t working today. Is this true?

  • SteMcP
    Ste McPartland (@SteMcP) reported

    @ThreeUK I have not been able to login to your rewards app for over a week. Trying reinstalling, registering, new password. Nothing works

  • pubisclosed
    Stu Nicholas (@pubisclosed) reported

    @ThreeUKSupport after many attempts I can’t get any help on my issue. This is just ridiculous

  • IanAFC_68
    Arsenal Ian (@IanAFC_68) reported

    Hey @ThreeUK …. Congratulations you have just lost a loyal 12 year old business customer and a 20 year old personal customer…. AVOID PEOPLE

  • tommycraigcsc
    Tommy Craig CSC (@tommycraigcsc) reported

    @ThreeUK an absolute joke of a customer services no use to anyone.

  • DarylRayment
    Daryl Rayment (@DarylRayment) reported

    @ThreeUK why when I called up to sort out your company's mistake there is only idiots on your customer service phone lines that don't know they *** from their elbow and can't do anything to help . They lie , give you false information just to get you off the phone and no notes .

  • Keith5978673925
    Keith (@Keith5978673925) reported

    @ThreeUK When will the tower in Ab11 be fixed? It’s been down for maintenance for 9 weeks now. 2MBPS download speeds just don’t cut it. Ask EE to borrow a competent engineer.

  • Damienc1985
    Damien Charlesworth (@Damienc1985) reported

    @ThreeUK So after 8 minutes of dialing over and over again, going through all the automated options, including having the line disconnected twice, I am finally through to someone. Let's see if they can resolve the issue, as there should be no bill to pay, but Three want £350!

  • ubdai66
    Justin Borle 🇺🇦🇮🇱 🎗️ (@ubdai66) reported

    @ThreeUK hi. Can you tell me why mobile signal is so 💩 at the moment. CM195SA

  • LashbrookLushes
    Glen & Jo (@LashbrookLushes) reported

    @ThreeUK home broadband in BN24 absolutely useless today. Please sort it out or give me a refund #fail

  • loulitagill
    loulitagill (@loulitagill) reported

    @ThreeUK @ThreeUKSupport now you want to charge me £13.92 for a service I wasn’t even using during the 16-20 May when I had no mobile WiFi installed because you kept sending me packages with missing equipment. Worst experience with a company ever!

  • Tushker_Gall
    •Tushker Gall 🐾 (@Tushker_Gall) reported

    why don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"

  • JaxRalph1992
    JaxRalph1992 (@JaxRalph1992) reported

    @ThreeUKSupport why am I paying for the worst Internet service I’ve ever had from you guys. This only happened since you joined Vodafone.

  • nickyboy1886
    Me (@nickyboy1886) reported

    So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

  • game4897
    karen mardell (@game4897) reported

    @ThreeUK have done me up like a kipper fuming is an understatement im on holiday in dubai i paid 7 days around the world roaming it never worked so i had to pay them more money £17 for a three day use i was told as i paid 7 day earlier then it will work at least till sat now its off again and they are doing nothing

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