3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 115
London, England 55
Bristol, England 42
Glasgow, Scotland 33
Liverpool, England 30
Manchester, England 27
City of Westminster, England 17
Dublin, Leinster 16
Birmingham, England 13
Portsmouth, England 11
Bradford, England 10
Woodside, England 10
Southampton, England 9
Southall, England 9
Cardiff, Wales 8
Hackney, England 8
Nottingham, England 5
Hammersmith, England 5
Middlesbrough, England 5
Newcastle upon Tyne, England 5
Peterborough, England 5
City of London, England 5
Croydon, England 5
Northampton, England 5
Southwark, England 5
Coventry, England 5
Norwich, England 4
Wolverhampton, England 4
West Bromwich, England 4
Leeds, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryGaryweir11 Gary Weir (@GaryGaryweir11) reported

    @ThreeUKSupport I think it was April, but your chat on your site wouldn't help me because I couldn't remember my password I gave them my bank details last 4 numbers and they said it was wrong!! I was with you for 15 yrs and paid through this account!!

  • DansHorizon Dan. (@DansHorizon) reported

    Honestly **** @ThreeUK and their **** box internet. Can’t even unwind after a shift because streaming a show is impossible with their mobile broadband. Useless.

  • sandraameymart1 Sandra Amey-Martin (@sandraameymart1) reported

    @ThreeUK just took an unsolicited call from Marcus saying he was from your network, I politely told him I hadn't given permission for him to call me he told me to "fu*k off, just f**k off" #customerservice he called from 07985547108

  • markjdouglas Mark J. Douglas (@markjdouglas) reported

    @ThreeUKSupport I'm a little stuck after phone support don't understand my issue. Existing SIMonly customer, upgraded to a new contract via webportal, new phone & SIM have arrived, need to activate new SIM but retain number/move number over. A bit at a loss here, can you help?

  • ROB_THE_WIZ ROB THE WIZ (@ROB_THE_WIZ) reported

    @ThreeUK @ChelseaFCW Can you make a way of contacting you please I need to cancel an order You should have 24-hour chat

  • gemmaboileau Gem Boileau (@gemmaboileau) reported

    @ThreeUK been having issues with the network in my arse since December. Today no service at all. Can you please let me know when it will be sorted

  • Jasmyn_1D Jasmyn Rich ♔ (@Jasmyn_1D) reported

    @O2 I’ve just received 20 messages from you, 10 saying *SECURITY WARNING* The one-time code you requested will arrive shortly… then 10 saying *Be alert to fraud* NEVER share this code.. I’m not even with you I’m with @ThreeUK what does this mean? They were all received in 1 min

  • RaimiMatthew Matthew Raimi (@RaimiMatthew) reported

    @ThreeUK @ThreeUKSupport No it has not 🤬 had bad net since December sick of it

  • Lukeamay Luke May (@Lukeamay) reported

    @ThreeUKSupport When will E-Sim be launching? You said it would be 2022 and it’s now 2023. I am soon to be leaving @VodafoneUK who have E-Sim support!! That I would want to carry over due to using x2 sims in my current phone, I’d need the @ThreeUK one to be an E-Sim

  • daniel_lc123 Daniel (@daniel_lc123) reported

    @ThreeUKSupport Still no chat transcripts. Still no response to my complaint. And day 3 of someone else still having my number as they where ported my number instead of me 🤬

  • Oblivia_30 OH-LIV-EE-AH (@Oblivia_30) reported

    @ThreeUKSupport You couldn’t help me over the phone, via email or post so I doubt it. Quite happy to have my money though

  • GlwWestEnd Steph Daly (@GlwWestEnd) reported

    @ThreeUKSupport Biggest mistake I'v made recently was moving from EE to 3 coz . . YOU'RE NETWORK IS ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS!

  • MonicaH04241398 Monica Harris (@MonicaH04241398) reported

    @ThreeUK why is the signal in my area still so bad, when are u building more towers in Sheffield, I work from home I need stable connection, I’ve called so many times and no one knows when it’ll be improved, can’t get a discount either! What am I paying for?

  • Annam0ore Anna🌹 (@Annam0ore) reported

    @ThreeUKSupport One of your staff (that was very difficult to get in contact with). This is not made clear and is extremely misleading to have an option to save and then deleting it anyway. I will be changing providers at my earliest convenience as this as caused so much more hurt for me. Awful.

  • gracekelley_8 G R A C E (@gracekelley_8) reported

    @ThreeUK most stressful experience when initially cancelling my broadband, being offered an upgrade of the contract and 3 conversations later… it never even got placed!

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