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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shefford, England 1
Dublin, Leinster 17
Birmingham, England 35
Middlesbrough, England 8
Stockton-on-Tees, England 2
Glasgow, Scotland 23
Edinburgh, Scotland 67
Winchester, England 1
Liverpool, England 17
Hitchin, England 1
Poplar, England 3
London, England 82
Islington, England 8
Ilkeston, England 5
Derby, England 4
Newcastle upon Tyne, England 9
Nottingham, England 10
Ellesmere Port, England 1
Normanton, England 6
City of Westminster, England 12
Bristol, England 35
Waltham Forest, England 1
Mirfield, England 2
Holyhead, Wales 1
Bewdley, England 1
Croydon, England 5
Blackburn, England 3
Batley, England 4
Margate, England 1
Ashton-under-Lyne, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • aln8tdfthr2
    Aln8tdfthr2 (@aln8tdfthr2) reported

    @ThreeUKSupport you've cancelled my internet from today instead of 24th march as requested and I'm told it will take 72 hours to investigate your error. Meanwhile my daughter can't submit online homework and my wife can't submit uni assignments, no streaming either. Awful service

  • onerealbeanie
    onerealbeanie (@onerealbeanie) reported

    @ThreeUK I live in County Durham. CS on 333 told me that there is a long standing issue in my area that Three can't fix due to "network limitations". Why do you sell services to County Durham residents when you refuse to fix issues, take ownership and provide explanations?

  • UKBeautyOnline
    UK Beauty Online (@UKBeautyOnline) reported

    @ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service

  • Orland_Sundri
    orland_sundri (@Orland_Sundri) reported

    @ThreeUK according to @CommunityFibre the problem of my iPhone 15 having problems with wifi calling being unreliable is a problem on your side. can you confirm what you are doing to resolve the issue?

  • deligatedgeek
    mark (@deligatedgeek) reported

    Some scammers called pretending to be @ThreeUK. I played along. First red flag is @ThreeUK calling me about bad service. Second red flag was the urgency and rush. Last red flag was asking to click yes on a notification on my phone to get a new sim card 1/

  • rizwanalihaidr
    Rizwan Ali (@rizwanalihaidr) reported

    @ThreeUKSupport @ThreeUKSupport frustrating. This situation is causing me serious stress. If this is not resolved immediately with a full explanation and refund of any incorrect charges, I will proceed with cancelling all my services and escalating this complaint further.

  • PHILIPCARRUK
    Philip Carr (@PHILIPCARRUK) reported

    @ThreeUK why have you billed me for 5–6 months of line rental after I cancelled my SIM and moved my number to Vodafone? Now I “owe” £190+ due to your error. Take responsibility and fix this with CRS!

  • yorkie1980
    clive york (@yorkie1980) reported

    @ThreeUKSupport can you please explain why your signal is rubbish in TN33 0XX it was so good but now it’s awful. I pay for a service. If you can’t deliver I will cancel my contract and go elsewhere

  • joeisstanding
    Joe Tweeting. (@joeisstanding) reported

    I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.

  • IAmHerNp
    Empress’ (@IAmHerNp) reported

    @ThreeUKSupport hi I need to talk about my account I’m being charged twice when I’ve already paid my bill. I’m on the phone with customer service but they’re no help

  • LifeThruSpecs
    Mike (@LifeThruSpecs) reported

    @KernowMaiden @ThreeUKSupport They are without doubt, the most woeful network to have ever existed!

  • jookes78
    Jamie Y Hughes (@jookes78) reported

    @ThreeUK @ThreeUKSupport I had a saved voicemail that my dad left me on 16th Feb. He suffered a fatal heart attack on the 23rd Feb & yesterday I went to get the VM recorded but it has gone. Can you please help me get this message back? I felt like he had died all over again...💔

  • DazzleB007
    Darryl (Dazzle) Brace (@DazzleB007) reported

    Is it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???

  • Tristan27856485
    Tristan Lane (@Tristan27856485) reported

    @ThreeUK @VodafoneUK thanks to the merger we now have far worse service and bi options coming seemingly

  • Del67Young
    Del Young (@Del67Young) reported

    @ThreeUKSupport So now that you've merged with Vodafone where's the better 5G signal that was promised still only 4G in PL6 it's pathetic

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