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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brailsford, England 1
Edinburgh, Scotland 170
Southminster, England 1
Liverpool, England 7
London, England 36
Airdrie, Scotland 22
Glasgow, Scotland 31
Milton Keynes, England 2
Manchester, England 13
Wolverhampton, England 3
City of London, England 2
Maidstone, England 2
Portsmouth, England 5
Plymouth, England 3
Wallasey, England 1
Hackney, England 5
Henlow, England 1
Belfast, Northern Ireland 3
Birmingham, England 8
Warrington, England 1
Darlaston, England 1
Swadlincote, England 1
Middlesbrough, England 2
Batley, England 2
Rosyth, Scotland 4
Dublin, Leinster 8
Ilkeston, England 2
Sheffield, England 1
Leicester, England 2
Croydon, England 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • babylonlover29
    You Can Call Me Honey (@babylonlover29) reported

    @ThreeUK you have the WORST customer support personnels EVER!

  • Brutha_bear74
    Chris (@Brutha_bear74) reported

    @ThreeUK how do I make a complaint, your 3+ is, again, not letting me in or allowing me to change the password

  • josephsinyor
    Joseph Sinyor (@josephsinyor) reported

    @ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.

  • ZanwarSwapnil
    Swapnil Zanwar (@ZanwarSwapnil) reported

    @ThreeUKSupport from last few weeks I am facing a lot issues with home broadband. Internet connection keeps getting lost and surprisingly I am having three SIM card and internet works fine on cellphone

  • seanpaulguitar
    Sean Redmond (@seanpaulguitar) reported

    @ThreeUK your live chat agent is a pile of crap, if someone asks to be put through to an agent and says no questions it must immediately do so, your unacceptable menus and ridiculous questions arent acceptable, if i ask for an agent it should be IMMEDIATE

  • __porl__
    Paul (@__porl__) reported

    @ThreeUK Network is all over the place today? Is workk being done / or faults Canterbury areas?

  • GeordieViking
    Geordie Viking (@GeordieViking) reported

    @ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.

  • neilstratford
    Neil Stratford (@neilstratford) reported

    @VodafoneUK Why has your network become useless in most of Norfolk? 3G turned off without being replaced. Now @ThreeUK is also just as bad since you took over. Phantom signal that just doesn’t work for anything other than 2G calls. @Ofcom need to investigate.

  • k_n_gk1970
    graham k roberts (@k_n_gk1970) reported

    @ThreeUK dont bother with this company, if you have a device plan, if you set up agreements, you pay the agreement an dthe this months device plan online in one go, you still fail the agreement somehow and still owe last months bill, clown company, i was with them since 2008 gonna leave

  • c_r_5
    C_R_5 (@c_r_5) reported

    @ThreeUKSupport For DAYS on end now, our 3broadband getting 6mbps down (with nearly 1sec of latency) & 35mbps up Customer care been worse than a waste of time, saying it's "congestion" A) I live in isolated rural area with a total of 7 houses B) *If* congested, add capacity

  • stephenlycitt
    Stephen Lycitt (@stephenlycitt) reported

    @ThreeUK . Your customer service is extremely poor and processes very difficult to navigate!

  • Lottagelady11
    LottageLady (@Lottagelady11) reported

    @ThreeUK Please can you tell me if something has changed - are you using a different network than you were? Just recently I've been unable to get any signal in my property, and I changed from my previous provider to you because I did get a signal! But not now? What's changed?

  • demube
    Deborah Benady 💙 (@demube) reported

    @ThreeUK every time I try to make a call my signal cuts out. This has been going on for week. I live in SE13. I cannot ring you to complain! Please sort it out!

  • TheBetterStuart
    ChungHa is this years pop princess 💅 (@TheBetterStuart) reported

    @ThreeUK having zero signal in Manchester City centre all weekend I a joke

  • TheYellingKitty
    TheYellingKitty. (@TheYellingKitty) reported

    That alert just went off again twice on my phone and ******* @threeuk is still down for me what ******** is going on

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