3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 113
Edinburgh, Scotland 78
Bristol, England 42
Birmingham, England 37
Manchester, England 34
Glasgow, Scotland 28
Portsmouth, England 23
Hackney, England 22
Cardiff, Wales 20
Liverpool, England 17
City of Westminster, England 16
Newham, England 15
Dublin, Leinster 14
Southwark, England 12
Newcastle upon Tyne, England 11
Croydon, England 11
Islington, England 9
City of London, England 9
Leeds, England 9
Nottingham, England 8
Sheffield, England 8
Normanton, England 7
Northampton, England 7
Bradford, England 7
Southampton, England 7
Wandsworth, England 6
Southend-on-Sea, England 6
Peterborough, England 6
Kensington, England 6
Ilkeston, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • fairlytwisted annie🇨🇲 (@fairlytwisted) reported

    @ThreeUK is a ******* scam. No integrity whatsoever and possibly the worst customer service ever. Do you teach your staff to speak in circles just to scam your customers out of more money?

  • kucfti Kucfti (@kucfti) reported

    @ThreeUKSupport Hi Stephie.... yes you did reply. Expecting me to wait until Sep 6th for service is unacceptable. I've only just moved to this property and this has happened on a regular basis. I receive TV through my internet and this isn't working.

  • PhilRowellUK Phil Rowell (@PhilRowellUK) reported

    @ThreeUKSupport That is understandable but the issue is 24/7 regardless of day or time I’ve tried at weekend at midnight and 6:30 am on week day and still have issues so that suggests underlying issue. If there if formal way to report let me know

  • PhilRowellUK Phil Rowell (@PhilRowellUK) reported

    @ThreeUKSupport can you get someone to look in the data issues at Stratford station in London, been having issues for long time even with strong 4G signal , maybe just give it a reboot ?

  • rhskialps Richard Michael (@rhskialps) reported

    @ThreeUKSupport hi can u tell why Internet connection has got so bad with 3, it used to be the best,my colleagues on other network get much better service, I have an Huawei mate 10 Pro and Samsung galaxy note 10 plus both have bad Internet, this is country wide not just at home

  • travelred Steve (@travelred) reported

    ... but no doubt their small print exempts them from the requirement of providing the service you pay for. Anyway, I'm going back to the Vodafone network via Lebara. Got a deal on a month to month SIM only until the end of my @ThreeUK term when I'll look at handsets. /end

  • somnomna Ally S (@somnomna) reported

    @ThreeUKSupport OK as I said this is a month to month contract so afraid I will have to cancel it :( I know EE is considerably faster they dont do month to month contracts which is why I took this but I guess we will have to just bite the bullet for the 12 months

  • nt_richards AJ (@nt_richards) reported

    @ThreeUKSupport I’m visiting so not sure if it’s always bad. I’ve switched 5G off but can’t set it all the way down to 3G

  • ZoeStaiger Zoe (@ZoeStaiger) reported

    @ThreeUKSupport Also I can’t log in to my account to live chat anyone is there an issue with your app/website?

  • Chewy9991 Chewy (@Chewy9991) reported

    Anyone having issues with @ThreeUK no signal

  • Kris50930426 Kris (@Kris50930426) reported

    @ThreeUKSupport your internet is ******* dog ****. Anyone thinking of getting @ThreeUK DONT BOTHER. They don’t give a **** about customers. Just greedy money grabbing *****

  • rhskialps Richard Michael (@rhskialps) reported

    @kucfti @ThreeUKSupport I get 5G at home and yet the connection is shockingly slow

  • kucfti Kucfti (@kucfti) reported

    @ThreeUKSupport why has the mobile signal gone **** AGAIN? CT21 5DQ😡😡😡😡

  • markcorrick Mark Corrick (@markcorrick) reported

    @ThreeUKSupport hello support, I am trying to login to My3 on the app and website and the login keeps failing, the details are correct - is the site unavailable?

  • mspacemedia Mark Müller (@mspacemedia) reported

    @ThreeUKSupport So far in August it has been like this for at least 8 days. Being self employed and WFH is impossible when relying on @ThreeUK to provide the service I pay for. @Ofcom should be investigating this company for failure to provide consistent service

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