3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rach S
(@rach_stubbs_) reported
@ThreeUKSupport Hi, I get not having an exact timeline but can you tell me if yoy expect this to go on for hours or to for days/weeks? As I'm draining mobile data I need to know how much this service outage will cost me, and if you'll reimburse me in my monthly bill for services not provided.
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Paul Croucher
(@PaulCroucherGB) reported
@ThreeUKSupport Any update on when the internet service will be fixed?
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Irish Bootneck
(@RMcommando42) reported
@ThreeUK @Speedtest Congratulations, now explain to me why my 3 4g broadband constantly drops, causes me lost hours at work because I can't log on and causes me to lose sleep because I have to work later? You lot have the worst service I've ever experienced, across multiple industries, not just wifi
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Jack
(@J4CK_97) reported
@UberCheIseaFC @ThreeUK I’ve been a three customer for 5 years, I should get one for free lol
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Macaulay
(@_macca_pacca) reported
@danieljohnallis @SpeedtestAwards @ThreeUK 4G is around 110mpbs down on average, must be your area
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Stacey Ann
(@ohsopeachyx) reported
@ThreeUKSupport That did help slightly, it is still very slow though unfortunately, thanks for the advice x
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Jean-Luke Worrell
(@jeanlukeworrell) reported
@ThreeUKSupport It’s down again in the sw2 area!!
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Irish Bootneck
(@RMcommando42) reported
@ThreeUKSupport I hear that apology all the time too, yet here I am, without WiFi. Can you justify why you should be paid for such pathetic service?
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bubbles
(@Bubbles7824) reported
@SpeedtestAwards @ThreeUK They put one good place and rest of England crap can't even get decent 4g in my house in London
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william benstock
(@will6310) reported
@ThreeUKSupport Hi there I am a sim only contract customer have been for 3 months can I add a device plan?
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lorna glover
(@milkybar101) reported
@ThreeUKSupport Not tonight.... if the number has not crossed over by the morning I will be returning it 2m... senior team.leader has said she has never seen this before. been a customer for years. Support from store has been fab but not from the people on the chat to store
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Stacey Ann
(@ohsopeachyx) reported
@ThreeUKSupport from the NP19 8EA area, having little to no signal using mobile internet it's been like this since mid day yesterday. Any news about what is going on? Or any advice at all please ?
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Jon Evans
(@jonprevans) reported
@ThreeUKSupport Looks like your mobile broadband network has gone down again today. Not really acceptable Jacq, sorry.
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James Tredray
(@jt_creative) reported
@ThreeUKSupport They said 72hrs but I don’t want to wait that long just to hear they are still looking into the issue