3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 112
Edinburgh, Scotland 105
Bristol, England 53
Birmingham, England 34
Manchester, England 33
Cardiff, Wales 23
Glasgow, Scotland 23
Hackney, England 19
Portsmouth, England 19
Dublin, Leinster 17
City of Westminster, England 15
Croydon, England 15
Newham, England 14
Southwark, England 14
Liverpool, England 13
Sheffield, England 10
Nottingham, England 9
Southampton, England 9
Newcastle upon Tyne, England 8
Leeds, England 8
City of London, England 8
Batley, England 8
Bradford, England 7
Normanton, England 7
Crawley, England 7
Leicester, England 7
Kensington, England 6
Northampton, England 6
Ilkeston, England 6
Hammersmith, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisDeeley Chris Deeley Bopper (@ChrisDeeley) reported

    @ThreeUKSupport let me guess. Mast issues in B31 or just Three's usual crap again.

  • Squingo Ian Carlton (@Squingo) reported

    @ThreeUK service poor in LN11 area, barely Hand 1 bar.

  • AngusTexan MB (@AngusTexan) reported

    @JamesMarriott @ThreeUK Id like to get a @ThreeUK mobile but their signal doesn’t work in my area 😞

  • serigala DinAmri (@serigala) reported from Sale, England

    @SatjinderS @ThreeUK I've been on 3 for the last 10 years or so. Coverage doesn't seems to improve. Was bad, still bad.

  • Relaxed101 Steven (@Relaxed101) reported

    @ThreeUKSupport We'll see about that... but I really hope you don't do as the other greedy providers have... I'll be the first to switch to your network when I'm done with @VodafoneUK, can't stand greedy companies that charge simply because they can. Advertise this, I'm sure many feel as I do.

  • bromley001 Si (@bromley001) reported

    @mark_moore72 @IL0VEthe80s @ThreeUK Ugh no. Never had gravy with fish. Chips and gravy is fine, but chips, fish and gravy doesn't sit well with me. For me, If you're having fish and chips, it's either salt and vinegar or curry sauce (mushy peas acceptable in either situation).

  • LaurenPsych1 Lauren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@LaurenPsych1) reported

    @ThreeUKSupport It’s not going to be the SIM on two different phones with two diff numbers. We’ve had this dance before and last time you ended up refunding months of bills because you couldn’t fix the issue

  • tunby_ Nna (@tunby_) reported

    @ThreeUK hello, I’m utterly displeased with your service. My plan is £15 monthly, and I was charged £17.46 yesterday. Could you explain the excess charges please? Thank you

  • ConorSharkeySC Conor Sharkey (@ConorSharkeySC) reported

    @ThreeUKSupport Hi, I logged a problem with yourselves on Friday and I have spoken to Three everyday since. The problem continues and frankly I’m done. Can you cancel my contract please or get someone to ring me and I’ll happily tell them why I will never deal with Three again.

  • radishroot2002 Gary Hodgson #FBPE🇪🇺❤️🇪🇺 💙 (@radishroot2002) reported

    @ThreeUKSupport I can’t, I’m having to go out of my way at work to find somewhere with WiFi. All I want is someone to tell me when this problem is likely to be resolved, as this is massively inconvenient

  • BrokenBennett Paul B (@BrokenBennett) reported

    @ThreeUKSupport Not straight into the feed, sorry. There's no network issue on your checker.

  • Ade63902575 Ade (@Ade63902575) reported

    @AngusTexan @JamesMarriott @ThreeUK When eventually their signal works, please stay well away cos you've just saved yourself there.

  • NickiRann Nicki Rann (@NickiRann) reported

    Tyler @ThreeUK Edinburgh store. Is the one. All on online chat, all nice and easy. When good customer service seemed like it never existed, he proved me wrong. A cheesy post cos genuinely a happy camper instead of the crappy grinch other businesses have awoken in me lately.

  • NicoAdie Nico Adie (@NicoAdie) reported

    @ThreeUK hi there, my mobile broadband is down, postcode is ML27HP, Huawei B535-D300 router, can’t log into my3 either…

  • LaurenPsych1 Lauren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@LaurenPsych1) reported

    @ThreeUKSupport I’m not asking you to refund it, I’m telling you that this is a recurring issue and that’s how you dealt with it last time. I just need you to provide a usable service, that’s what I’m paying you hundreds of pounds for

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