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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wandsworth, England 3
Tilbury, England 2
Northampton, England 4
Widnes, England 2
Nottingham, England 8
London, England 66
Blackburn, England 10
Edinburgh, Scotland 46
Airdrie, Scotland 2
Rugby, England 1
Preston, England 3
Canvey Island, England 1
Dublin, Leinster 19
Coventry, England 4
Winscombe, England 1
Birmingham, England 23
Waltham Forest, England 4
Normanton, England 7
Plymouth, England 3
York, England 1
Kensington, England 2
Bradford, England 8
Derby, England 6
Walsall, England 2
Cardiff, Wales 7
Glasgow, Scotland 17
Selby, England 1
East Grinstead, England 1
Crewe, England 2
Bournemouth, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUK I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it.

  • Darren_Fewins
    Cornish Darren Fewins (@Darren_Fewins) reported

    One of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?

  • FatBob5
    Rob Crossley (@FatBob5) reported

    @ThreeUKSupport is there a problem with your site. Tried a couple of different browsers. Trying to order a free sim but it just logs me out when I try and checkout.

  • f1lover75
    Evonne O (@f1lover75) reported

    @ThreeUKSupport do need help to pay my bill but I am not happy about the non help..

  • SkaterMadnes
    Alexander Bragin (@SkaterMadnes) reported

    @tsbains64 @ThreeUK The whole thing is ****. I am leaving Three as a result

  • Tushker_Gall
    •Tushker Gall 🐾 (@Tushker_Gall) reported

    @ThreeUK hello. my dad needs a replacement SIM as he has lost his phone he has a new phone but needs a SIM can you help? he doesn't have an online account (hes old and not technical)

  • DazzleB007
    Darryl (Dazzle) Brace (@DazzleB007) reported

    Is it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???

  • mulinga_kevin
    Kevin Mulinga (@mulinga_kevin) reported

    @ThreeUK I can't enjoy your services. No service at all. My WiFi not working after buffering for over 30 minutes. Sad state of affairs.

  • zakir___1988
    zakir Hussain (@zakir___1988) reported

    @ThreeUK Hi why dont you guys prioritise 5G broadband users to get access to 5G SA where 5G SA is available we don't get still get 5G SA and 6G is on the way by 2030 6G will start slowly. I'm not happy about Three 5G Broadband slow

  • gadgetbluetab
    David Richards (@gadgetbluetab) reported from Anstey, England

    @ThreeUKSupport David Richards 68 Le53dj. ...2150. Parcel gone missing at Dpd. No idea where it is. Dpd told me to contact yourselves to resolve this issue

  • TraceyJCarr
    Tracey Carr (@TraceyJCarr) reported

    @ThreeUK I’ve been a customer for more than a decade. I’ve tried to upgrade several times and you make it as hard as possible. Yesterday you cancelled an order after contract signature and order number. Today I cancelled my direct debit

  • elgarr1
    Clive ✝️is💩means Athiest (@elgarr1) reported

    @ThreeUK I am so annoyed by your customer services. I purchased a data sim a month ago. Rung up to top it up they won’t do it with out the sim being in a phone to receive a text message, I don’t have a 3 device, I bought it for a mobile router. Won’t work in my EE phone! 😞

  • debtodd
    Debbie Todd (@debtodd) reported

    @ThreeUK after 20+ years with yourselves and hold 2 accounts I now fail the credit check ??? Then my husband joins you also taking out two accounts so we’re all on the same network- I know you don’t care but you’ll be losing 4 customers now 🤬

  • wynmorgan
    Wyn Morgan (@wynmorgan) reported

    @ThreeUK @ThreeUKSupport seems we’re going to be without a signal for a second week as you’re still working on your mast. Surely you’ve had time to install a new mast in that time?

  • RobertT63939769
    Robert THOMPSON (@RobertT63939769) reported

    @ThreeUKSupport hi i cant seem to het my phone working here in gran caneria i even just bought a 7 pound passport but my plean shpuld include it here, its just keeps saying emergency calls only any ideas ?

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