3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:


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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 467
Manchester, England 176
Birmingham, England 158
Glasgow, Scotland 133
Bristol, England 113
Liverpool, England 94
Edinburgh, Scotland 93
Hackney, England 78
Leeds, England 78
Southwark, England 77
Southampton, England 65
Dublin, Leinster 62
Croydon, England 61
Tower Hamlets, England 58
Middlesbrough, England 54
Islington, England 52
Cardiff, Wales 49
City of Westminster, England 43
Coventry, England 41
Ealing, England 38
Newcastle upon Tyne, England 36
Northampton, England 35
Sheffield, England 35
Reading, England 32
Bradford, England 30
Nottingham, England 29
Dagenham, England 29
Belfast, Northern Ireland 28
Leicester, England 25
Bermondsey, England 25

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport u can stop sending stupid texts about the extra £5 direct debit charge. Useless network

  • huxham Paul Huxham (@huxham) reported

    @bubblehead1244 @ThreeUKSupport @ThreeUKSupport is still the only major UK network not offering eSIM. I’m tired of waiting with no commitment, just a vague promise that maybe one day something might happen. So I’ll be going to another network in August when my contract ends.

  • KmaxNguyen Kmax Nguyen (@KmaxNguyen) reported

    @ThreeUKSupport hello my mum and grandad within the past 3 days cannot make any calls or text. Grandad internet doesn’t work but my mum internet work? Is the server down?

  • bengalibrownbr the bear (@bengalibrownbr) reported

    @ThreeUKSupport No one in your live chat could help 😔 This is a horrible experience

  • Peteabel73 Pete Abel (@Peteabel73) reported

    The annoying moment a customer wants to pay by card and your phone says no internet connection, what is wrong with mobile signal in Eastbourne town centre, this has been on going for weeks!! 😡😡 Time to change provider?? @ThreeUK

  • k_birc Keith Birchall (@k_birc) reported

    @ThreeUKSupport I've only joined 3 in the last week. Going to have to consider my options if it is this poor service.

  • chriswb Chris Ball (@chriswb) reported

    The @ThreeUKSupport network is terrible in Northern Ireland

  • _iDavid David (@_iDavid) reported from Thundersley, England

    @ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?

  • bengalibrownbr the bear (@bengalibrownbr) reported

    @ThreeUKSupport I know but I’ve been talking to them since Monday, yet they did not fix the problems.

  • JoeTheUnit FREE PALESTINE (@JoeTheUnit) reported

    @ThreeUK why do I have to make a call longer than a minute to prove my address? I don’t make phone calls, ever. So now I can’t change my address and upgrade my phone? This is some caveman ****

  • jameswestgate James Westgate (@jameswestgate) reported

    @ThreeUK Your signal is too bad though

  • RobFagan Rob Fagan 🇪🇺🇮🇪 (@RobFagan) reported

    @dutchscientist @ThreeUKSupport If I were designing a spam system, I'd randomly dial numbers, exclude those that have line errors and prioritise any that were answered....

  • MDogscunt Martin dogscunt (@MDogscunt) reported

    @ThreeUKSupport Stop ignoring customers then. Usually that would be the case, except I have a report from the Apple technician that clearly says the small chip on the camera case is not related to the touch screen issue

  • purkeenjee Keenjee Nama (@purkeenjee) reported

    So frustrated how @ThreeUK takes my money without even using their service. So unacceptable and surely I will not recommend this money making network to anyone. Any recommendation?

  • Peteabel73 Pete Abel (@Peteabel73) reported

    @ThreeUKSupport Bn228db was last attempt, ive tried restarting my phone and it says i have full signal. But internet connection is poor

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