3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 109
London, England 90
Bristol, England 51
Manchester, England 33
Glasgow, Scotland 26
Birmingham, England 23
Cardiff, Wales 22
City of Westminster, England 17
Dublin, Leinster 17
Croydon, England 14
Hackney, England 14
Newham, England 13
Batley, England 10
Southampton, England 10
Portsmouth, England 10
Nottingham, England 10
Bradford, England 9
Leeds, England 8
City of London, England 7
Peterborough, England 7
Liverpool, England 7
Southwark, England 7
Woking, England 6
Leicester, England 6
Broadstairs, England 6
Crawley, England 6
Hammersmith, England 6
Middlesbrough, England 5
Newcastle upon Tyne, England 5
Normanton, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Trudgin Trudgin 🤷🏼‍♀️🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸🇪🇺 (@Trudgin) reported

    @ThreeUK Craig Cash never heard of him but it certainly isn’t Craig Charles

  • danielportilla Daniel Portilla (@danielportilla) reported

    @ThreeUKSupport hey, I arrived to Spain and impossible to get any network… can you give me a hand?

  • KnightlyGamez Knightly_Gamez (@KnightlyGamez) reported

    @ThreeUKSupport @warzski Yeah you keep telling me that and then don't help at all, only reason I'm with you still is because @EE doesn't offer unlimited data

  • sukhdeepsingh sukhdeepsingh (@sukhdeepsingh) reported

    @ThreeUK Left me unable to call international when needing support from my insurers while in hospital whilst abroad. Even after confirming I had topped up and had enough credit. But support just did nothing to resolve

  • Pricelesspolly Polly Lee (@Pricelesspolly) reported

    @ThreeUKSupport maybe time to look for more reliable service provider who at least informs their customers if doing work (like Three use to)

  • AndyC360_ Andrew Corton 🇺🇦🇪🇺 (@AndyC360_) reported

    @SMARTYMobileUK Can I double check the smarty runs on @ThreeUK network

  • Har234234 H O (@Har234234) reported

    Hey @ThreeUK I’ve just bought a 5G hub and plugged it in but there is a red network light. Roughly how long will it take for the SIM to be registered?

  • OatsInTheDark Jake 🏎 (@OatsInTheDark) reported

    @ThreeUKSupport when will the signal in Malton be back up? Which bright spark thought it would be a good idea to do upgrades on a Saturday?!

  • traceyrc Tracey Rawling Church (@traceyrc) reported

    @ThreeUKSupport Still on H+ and the website says no issues. 32 hours and counting. Honestly, is this good enough?

  • altcoinchapo chapo (@altcoinchapo) reported

    @VodafoneUK Wow shittest service I need to move to @ThreeUK #worstsignalever

  • the_realrb Richard (@the_realrb) reported

    So @ThreeUK you said that only new customers and customers upgrading their contracts after October 2021 would lose the go roam benefit. But here we are and you are forcing an upgrade on my account so you can get rid of my go roam. Shame on you. Awful company!

  • LD_Sth LD🇪🇺🇬🇧🇺🇦 (@LD_Sth) reported

    @ThreeUKSupport Hi, my mum is having problems with the signal in Ingoldmells , Lincolnshire. Is there any problem with signal in the area. Normally the signal in Ingoldmells is quite good. The post code is PE25 1FJ if this helps. Thanks

  • Stuartkennedy79 Stuart Kennedy (@Stuartkennedy79) reported

    @ThreeUKSupport Tried to call and speak to them, and nothing, got passed to two sperate departments and neither would or could help. I really wanted to move away from Vodafone but looks like i have to stay with them, for the sake of the underwriting team switching an acceptance, sould be simple.

  • bethyjj18 Beth (@bethyjj18) reported

    @ThreeUKsupport the second time in a month my service has dropped out. I reckon I should be compensated. This isn’t on #three

  • CarterCarter Chris (@CarterCarter) reported

    @ThreeUKSupport Why do you need 30 days notice? Why didn't you contact me 30÷ days before the end of contract & ask what I wanted to do? Sharp practice, Iain, is what it is. And it sucks.

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