3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 117
London, England 64
Bristol, England 45
Glasgow, Scotland 32
Manchester, England 25
City of Westminster, England 16
Dublin, Leinster 15
Birmingham, England 14
Cardiff, Wales 12
Portsmouth, England 11
Nottingham, England 10
Croydon, England 10
Hackney, England 9
Bradford, England 9
Southampton, England 8
Sheffield, England 7
Hammersmith, England 7
Southwark, England 6
Peterborough, England 6
Leeds, England 6
Northampton, England 5
Liverpool, England 5
Middlesbrough, England 5
Batley, England 5
Newham, England 5
Fareham, England 5
Kensington, England 4
Leicester, England 4
City of London, England 4
Paddington, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MissJimJams (((Johnston))) (@MissJimJams) reported

    @ThreeUKSupport In this day and people shouldn’t have to think twice about calling a number thats been given to them for a national service by one of their own sorting offices... what a ridiculous statement.

  • davebart93 David Bartholomew (@davebart93) reported

    @ThreeUKSupport @SamsungUK can you help with claiming as Samsung members app doesn’t recognise my imei when I try to claim smart tag and ear buds?

  • PavettRoy roy pavett (@PavettRoy) reported

    @ThreeUKSupport There is absolutely no point in raising a complaint as it will only be ignored and the buck will be passed like it has here!

  • AjmanAli19 Ajman Ali (@AjmanAli19) reported

    @ThreeUKSupport Yes, you have bars of service and it doesn’t work. Mobile data the 100gb I’m paying for doesn’t work in most places. When I call for help it’s always the same troubleshooting methods everyone does. Need to speak to someone bigger I’m the department.

  • aendrew æ (@aendrew) reported

    Oh my god, I'm getting sub-megabit speeds on my new @threeuk wireless broadband, this is the absolute worst. Why does nothing in my life ever actually work? Like, EVER?! 😭

  • ncvs8 t̶̢̟̋͌ḁ̴̏͝k̵̮͇͆y̴͎͘͜ō̶̢͍̽n̵̥̈́ (@ncvs8) reported

    @ThreeUKSupport for the third day in a week I’ve had mobile data speeds so slow on 4G I can’t even load web pages, considering I pay for unlimited data I’d say that’s pretty unacceptable

  • MissJimJams (((Johnston))) (@MissJimJams) reported

    @ThreeUKSupport And it’s not the fact there has to be a charge, but the fact the charge is EXORBITANT. I will be lodging a complaint, yes. You thieving scammers.

  • Morkai__ Morkai (@Morkai__) reported

    @ThreeUKSupport Told me to reboot my phone which didnt help and theyd look into it, the issue was fine for a few days then died in multiple post codes and i know im not the only one

  • terribly_nice ~/ (@terribly_nice) reported

    @ThreeUK network disruption in Stirling?

  • Redlunnon Tina Lunnon (@Redlunnon) reported

    Advice - never choose 3 mobile... shocking just how bad the service is.. @ThreeUK @ThreeUKSupport , no internet all day on home 4g or mobile phones.. how can anyone work from home or do school work - such poor service - question is when can i cancel?!

  • hooker1uk Paul ****** (@hooker1uk) reported

    @ThreeUKSupport quick question from @cornishrachie her email address in one of her accounts is incorrect (done at Dunstable store on sign-up) line is due an upgrade but can't get into my3 could you help at all

  • Redlunnon Tina Lunnon (@Redlunnon) reported

    @ThreeUKSupport OMG how much more poor service do I have to take! working from home is just impossible with this kind of service, no internet all day from 4g broadband or mobile, change all my services to you last year & regret it everyday... when can i cancel!!!!!!!!

  • zakir___1988 zakir Hussain (@zakir___1988) reported

    @ThreeUKSupport hi I contacted customer service via webchat they told me my post code E3 5LW will be getting 5G officially by the 13th of February current 5G I'm getting is not official but I'm getting it casue I live to a post code where 5G is available

  • DiedrickMarlana Marlana Diedrick (@DiedrickMarlana) reported

    @PorcusHawk @ThreeUK @ThreeUKSupport My thoughts exactly! Three do not care about their customers! The network is absolutely horrendous

  • CiaranMartin6 Ciaran O Mairtin (@CiaranMartin6) reported

    @ThreeUKSupport Now says not registered on network

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