3 (Three) Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Are You Ready? (@RealAreYouReady) reported 5 minutes ago

  @ThreeUK Why are your Indian customer service putting the phone down on me? Can i get a call back from an ENGLISH person please.

• 
  Fortesque Plynth Esquire (@fortesqueplynth) reported 7 minutes ago

  @ThreeUKSupport when i joine three i got i brought over my old number. This morning i purchased a £5 daily roaming add on but that has gone to the original number. Help.

• 
  Broony (@broony1987) reported 8 minutes ago

  @ThreeUKSupport your mobile signal is terrible

• 
  ∂≈∞ --- ∫∫∫∆∏∑∫∫∫ π⃜÷⃜×⃜•⃜|⃜¶⃜∆⃜$⃜%⃜|⃜+⃜ (@liontarakos) reported 11 minutes ago

  @Jamesefield @ThreeUK the issue is that since then, I ve noticed that jitter was increased. it was already way worse than 02, now they killed it completely.

• 
  Justin Borle 🇺🇦🇮🇱 🎗️ (@ubdai66) reported 12 minutes ago

  @ThreeUK hi. Can you tell me why mobile signal is so 💩 at the moment. CM195SA

• 
  C Lloyd (@clloyd3003) reported 12 minutes ago

  @ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning.

• 
  🎀Christine🎀 (@xChristine_Gx) reported 13 minutes ago

  @ThreeUKSupport I've received an email today saying you've passed my account to debt collectors, for a bill I've already paid, that isn't due until 8th June. I've tried using the online complaints form which isn't working. Where can I send my formal complaint?

• 
  Marc (@Marc_imms) reported 16 minutes ago

  @ThreeUK can anyone help me I’ve. Called customer service they told me to ask in store, the young girl in store couldn’t help my app doesn’t work I ope. The app sign in It says welcome Marc account closed the store checked my account is still active, I can’t view bills .

• 
  jimmy (@jimmysunny85) reported 20 minutes ago

  @ThreeUK there is your ******* proof right there you absolutely horrible cnts!!

• 
  Steve Burnley (@stevenfburnley) reported 21 minutes ago

  Hey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse

• 
  Richie Jay (@RichEIREjonesy) reported 22 minutes ago

  @skunkcityseeds @ThreeUK My 5g was dropping out to 3g a lot over the past few days ,never really seen it do that before

• 
  naomi (@ROSS_G3LL3R) reported 22 minutes ago

  @ThreeUK is there a reason why I pay for unlimited everything and have paid for my go roam passes for you to not let me use them? Really helpful when I’m driving across Italy without anyway of mapping or googling locations. As a customer of 18 years I’m not very happy

• 
  BritainAnon (@BritainAnon) reported 23 minutes ago

  @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 23 minutes ago

  @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

• 
  𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported 28 minutes ago

  Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.