3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 119
Edinburgh, Scotland 81
Bristol, England 48
Birmingham, England 38
Manchester, England 32
Portsmouth, England 23
Glasgow, Scotland 23
Hackney, England 21
Cardiff, Wales 20
Liverpool, England 17
Dublin, Leinster 16
City of Westminster, England 15
Newham, England 14
Croydon, England 14
Sheffield, England 12
Southwark, England 12
Newcastle upon Tyne, England 10
Leeds, England 9
City of London, England 9
Islington, England 8
Nottingham, England 8
Southampton, England 8
Northampton, England 7
Bradford, England 7
Wandsworth, England 6
Southend-on-Sea, England 6
Peterborough, England 6
Normanton, England 6
Kensington, England 6
Ilkeston, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • WatfordJC John Cook (@WatfordJC) reported

    @ThreeUKSupport I've just tried, and voicemail is active. You assured me voicemail and all diverts were going to be disabled 10+ months ago as it was a prerequisite for closing my complaint. I therefore want the complain reopened and want to additionally complain about complaint resolution time.

  • milkorlilt 🌸 S A S 🌸 (@milkorlilt) reported

    My **** @talktalk WiFi is working better than my normally decent @ThreeUK 3/4G 😮

  • Craig_Kinghorn_ Craig. (@Craig_Kinghorn_) reported

    @ThreeUK I'm looking at a OnePlus 8 pro 200gd (horrid green one).. via your website it's not in stock.. but via techrader it forwards me to payment etc screen .. is it in stock or not

  • GSU_MCR Gaz (@GSU_MCR) reported

    @ThreeUKSupport @ThreeUK I am tweeting using my 4G. If you compare the time on the 2 screenshots I’ve sent to the time of the tweet you’ll see that one took 7 mins to send and the other took 8 mins. When I click on the chat link it just won’t load because my 4G is either not connecting or very very slow.

  • geek_country Country Geek (@geek_country) reported

    @JBreamo @ThreeUKSupport @Three_Is_Broken Changing APN to 3internet (non NAT'ed) has resolved the problem for me….

  • Evelister1 Eve lister (@Evelister1) reported

    @ThreeUKSupport no response - surely you have a management team that can help me ?

  • h0wieb Bradley (@h0wieb) reported

    @ThreeUKSupport I finally spoke to someone, but no closer to receiving a new phone, coming up to two months without a phone, after being promised a next day delivery! I've been a customer of #Three for over 10 years...

  • WatfordJC John Cook (@WatfordJC) reported

    @ThreeUKSupport Why can't it be reopened? I was asked if the complaint could be closed, therefore if I had said no the complaint would still be open. If a complaint cannot be reopened, that could be considered a final offer allowing immediate escalation to the Communications Ombudsman.

  • dominichayes96 Dominic Hayes (@dominichayes96) reported

    @ThreeUKSupport This is a large part of the problem I'm sorry Pete. I am nearly alway working during Three contact hours. And when I have a small window to contact, I can never get through

  • Emzymereaction Emma Doyle (@Emzymereaction) reported

    @GetMeAManager @ThreeUK But surely I shouldn’t have to pay for a service I’m not receiving...AND they were incredibly rude...AND it’s still not resolved, or fixed...you should butt out unless you can help me, you absolute fool

  • Judi_Mason LadyJX33 (@Judi_Mason) reported

    @ThreeUKSupport is #My3 down? I can’t access it on web or app. I keep getting texts telling me I’ve reached my spend limit when I know I haven’t.

  • FradleyJake Jake Fradley (@FradleyJake) reported

    @ThreeUKSupport hi any reason why I can’t login to my account. I keep getting a internal server error

  • ItsLakeiah #EndSARS (@ItsLakeiah) reported

    @ThreeUKSupport hello I’m trying to make calls from my uk SIM card in the Dominican Republic but it’s not working please can you help

  • bainster1313 Michael Hughes (@bainster1313) reported

    @ThreeUK @SamsungUK I would love to have my phone except @three cancelled mine and my partners pre order as the phone wasnt delivered on 29 Jan due to some technical issue apparently, without any communication from them.

  • lucymrossington lucy rossington (@lucymrossington) reported

    @ThreeUKSupport hi guys 4g as stopped working in HU93RN very very slow have to use 3g in stead but not ideal as thats slow but working. Any update is appreciated

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