3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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alan edwards
(@efwolf359) reported
@ThreeUKSupport Not ideal? You really think having a chat service that is unusable to lack of staff is “not ideal”. Or having such useless CS staff who cannot manage a simple port in a month is “not ideal” @Ofcom should remove your license due to incompetence
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Unknown Caller 🕙
(@idonthavetwita) reported
@ThreeUK @ThreeUKSupport another day with poor service. Have you no shame?
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craig barnett
(@craigbarnett) reported
@ThreeUK I can’t log into my account.. it says for me to verify email but an email never comes through! (Not in junk folder either) I need to know how long is left on my contract!
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alan edwards
(@efwolf359) reported
@ThreeUKSupport You won’t commit to any time-frame. We’ve been given numerous differing reasons for the delay. The account has had to change ownership twice to try and sort it. The latest yesterday was that the agent refused to fix the problem as both parties weren’t present 1/2
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Leanne Ferris
(@LeanneFerris3) reported
I've said it before and I'll say it again @ThreeUKSupport have got to be the absolute worst network around! Corrupt, making false sales, charging over the odds for a false sale. How on earth do you get away with it! #joke #worstnetwork #avoid
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Oli
(@oliw) reported
@ThreeUKSupport That did it, thanks. Kinda defeats the point of the forgotten password system if it doesn't work and you can just re-register.
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Emma Jones
(@Trixiefire666) reported
@ThreeUKSupport Yesterday afternoon approx 1pm but I've had no text to acknowledge or anything. So how do I know to cancel the direct debit as I only need it for 30 days?
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Babushka
(@Babebusha) reported
@ThreeUKSupport hello, i would like to cancel a scheduled data pack that three has awarded me, I want to cancel it because it was supposed to activate on April 4th but it still hasn’t. how can I cancel this scheduled data pack?
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Zoë
(@zoelouisemakeup) reported
@ThreeUKSupport who can I talk to about how terrible the 4g is when I pay a stupid amount of money?!?
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Andy
(@Andy_cymro) reported
@ThreeUK is wifi calling down since the last g10 update?
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cyber Recovery
(@helpcenter__) reported
@marcelaferri @instagram @ThreeUK Kindly inbox me I can help you retrieve your hacked account
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Stuart Watson
(@strtwtsn) reported
@ThreeUKSupport Hi, if I purchase the Samsung Galaxy A52 5G through you does it support WiFi calling and VOLTE? Thanks
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Marcela Ferri
(@marcelaferri) reported
Dear @instagram my account @thepaintingwitch got hacked and I can’t recoup it because @ThreeUK deactivated my number for no reason, is there any way how you can help getting my account back?
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alan edwards
(@efwolf359) reported
@ThreeUKSupport Absolutely nothing. You keep changing what the issue is. A simple port of a number has now taken over a month because of the ineptitude of your CS staff
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Scott Purdue
(@ScottPurdue8) reported
@ThreeUK this beyond a joke now. I can barely use my phone unless I’m connected to WiFi. This must be a breach of contract because you are not providing me with the service in paying for.