3 (Three) Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  billeigh (@billeighhh) reported 5 minutes ago

  @BedTaker @ThreeUK I’ve done literally everything possible in the past 4 months, I’ve made sure everything is updated, I’ve reset my network settings like they advised, had a phone call with their engineering team, I even got my sim replaced. They’ve done work about 3 different times since & no fix

• 
  Katie Anna (@KatieAn68417772) reported 7 minutes ago

  @ThreeUKSupport 1.Every month since august my partner (account holder Ryan) has been double charged because of an issue with upgrading. Everytime we live chat it seems it’s solved, then it happens again. Lastmonth we thought it was solved because we got told he’d get £44 credit (as seen in pic)

• 
  Charlie Bush (@CharlieBush95) reported 8 minutes ago

  @ThreeUK No internet connection from my phone data or my wifi hub in W4 2DU - both with Three Network. Any update on when this issue will be resolved?

• 
  gallucks (@Gallucks) reported 8 minutes ago

  @ThreeUK my network coverage has completely disappeared for about 40 minutes now, is there an issue in north london?

• 
  Katie Anna (@KatieAn68417772) reported 9 minutes ago

  @ThreeUKSupport I’m gobsmacked by the lack of help from your team, months of double charges, charges when meant to have credit as an apology, it’s never ending. Please can you give me a phone number or email to write a proper complaint to? Shocking.

• 
  Ilaria Miniussi (@ilariaminiussi) reported 11 minutes ago

  @ThreeUKSupport hi, my 3UK coverage is down in the Lewisham area. Can you please check if there is any actual issue? Thanks

• 
  Jason Bond (@jasonbond89) reported 14 minutes ago

  @ThreeUKSupport 5g broadband down in postcode de21. Any idea on when this issue will be resolved? Looking at twitter / down detector seems like a country wide issue?

• 
  Spectre (@Spectre223) reported 17 minutes ago

  Another day wasting my holiday allowance because @ThreeUK 's dogturd 4G internet is down (again) and stops me working. What really twists the knife is we're only still using that crap because @VodafoneUK are three weeks overdue for our fibre activation. Great start to the week 🙃

• 
  Debs B (@messing01) reported 20 minutes ago

  @ThreeUKSupport still no or very little service in PR3. I problem was meant to be fixed but it’s not. I have sent a DM.

• 
  Stephen Carlyn (@tollgatepm) reported 20 minutes ago

  @chrissheath @ThreeUK @Ofcom Hey Chris. No data at all here in Maidstone ME14 either. Good signal but no internet at all. 90 minutes now.

• 
  Felly Know fan acct (@FellyKnow) reported 22 minutes ago

  @ThreeUKSupport lost 4g and 5g in TQ12 as well. How long until the issue is fixed as I need to work today

• 
  KARUN BANSAL (@bansal_karun) reported 25 minutes ago

  @ThreeUKSupport There's been massive outage in Three network.I am from Stevenage area and multiple friends having same issue. What a start for Monday isn't it. Its hugely embarrassing guys. Pls sort it out ASAP.

• 
  gallucks (@Gallucks) reported 28 minutes ago

  @ThreeUKSupport @ThreeUK my network coverage has completely disappeared for about 40 minutes now, is there an issue in north london?

• 
  sockJINshe 🌱 (@sockJINshe) reported 29 minutes ago

  @ThreeUKSupport my Internets been down since about 8 40 this morning. Both the Internet box and mobile data aren't working. I'm from West London UB1. Supposed to be working from home too 🥲. Is this a wider network issue ??

• 
  🧚‍♂️🇺🇦 (@bettih90) reported 29 minutes ago

  @ThreeUKSupport is your network down? No internet signal in south london SW4 / SE5 for past hour