3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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annie🇨🇲
(@fairlytwisted) reported
@ThreeUK is a ******* scam. No integrity whatsoever and possibly the worst customer service ever. Do you teach your staff to speak in circles just to scam your customers out of more money?
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Kucfti
(@kucfti) reported
@ThreeUKSupport Hi Stephie.... yes you did reply. Expecting me to wait until Sep 6th for service is unacceptable. I've only just moved to this property and this has happened on a regular basis. I receive TV through my internet and this isn't working.
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Phil Rowell
(@PhilRowellUK) reported
@ThreeUKSupport That is understandable but the issue is 24/7 regardless of day or time I’ve tried at weekend at midnight and 6:30 am on week day and still have issues so that suggests underlying issue. If there if formal way to report let me know
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Phil Rowell
(@PhilRowellUK) reported
@ThreeUKSupport can you get someone to look in the data issues at Stratford station in London, been having issues for long time even with strong 4G signal , maybe just give it a reboot ?
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Richard Michael
(@rhskialps) reported
@ThreeUKSupport hi can u tell why Internet connection has got so bad with 3, it used to be the best,my colleagues on other network get much better service, I have an Huawei mate 10 Pro and Samsung galaxy note 10 plus both have bad Internet, this is country wide not just at home
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Steve
(@travelred) reported
... but no doubt their small print exempts them from the requirement of providing the service you pay for. Anyway, I'm going back to the Vodafone network via Lebara. Got a deal on a month to month SIM only until the end of my @ThreeUK term when I'll look at handsets. /end
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Ally S
(@somnomna) reported
@ThreeUKSupport OK as I said this is a month to month contract so afraid I will have to cancel it :( I know EE is considerably faster they dont do month to month contracts which is why I took this but I guess we will have to just bite the bullet for the 12 months
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AJ
(@nt_richards) reported
@ThreeUKSupport I’m visiting so not sure if it’s always bad. I’ve switched 5G off but can’t set it all the way down to 3G
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Zoe
(@ZoeStaiger) reported
@ThreeUKSupport Also I can’t log in to my account to live chat anyone is there an issue with your app/website?
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Chewy
(@Chewy9991) reported
Anyone having issues with @ThreeUK no signal
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Kris
(@Kris50930426) reported
@ThreeUKSupport your internet is ******* dog ****. Anyone thinking of getting @ThreeUK DONT BOTHER. They don’t give a **** about customers. Just greedy money grabbing *****
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Richard Michael
(@rhskialps) reported
@kucfti @ThreeUKSupport I get 5G at home and yet the connection is shockingly slow
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Kucfti
(@kucfti) reported
@ThreeUKSupport why has the mobile signal gone **** AGAIN? CT21 5DQ😡😡😡😡
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Mark Corrick
(@markcorrick) reported
@ThreeUKSupport hello support, I am trying to login to My3 on the app and website and the login keeps failing, the details are correct - is the site unavailable?
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Mark Müller
(@mspacemedia) reported
@ThreeUKSupport So far in August it has been like this for at least 8 days. Being self employed and WFH is impossible when relying on @ThreeUK to provide the service I pay for. @Ofcom should be investigating this company for failure to provide consistent service