3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 116
London, England 56
Bristol, England 42
Liverpool, England 30
Manchester, England 30
Glasgow, Scotland 30
Dublin, Leinster 18
City of Westminster, England 17
Birmingham, England 13
Portsmouth, England 13
Woodside, England 10
Bradford, England 9
Southampton, England 9
Southall, England 9
Hackney, England 8
Hammersmith, England 5
Middlesbrough, England 5
Newcastle upon Tyne, England 5
Peterborough, England 5
Newham, England 5
Cardiff, Wales 5
City of London, England 5
Croydon, England 5
Northampton, England 5
Southwark, England 5
Coventry, England 5
Norwich, England 4
Wolverhampton, England 4
West Bromwich, England 4
Leeds, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • adamelos Adam Jablonski (@adamelos) reported

    @RobMlk @ThreeUK And what I mean by "signal" is internet speed.

  • CodenameJD JD Fierce (@CodenameJD) reported

    Staying in a hotel where the WiFi has been down for several days with no sign of fixing. @ThreeUK automatically has an adult content filter that I can't turn off without a credit card as their own website is filtered out for being adult content.

  • Think_London Driver/Sleeper (@Think_London) reported

    .@ThreeUK been a Three customer for ages and last started a SIM only context about 14 months ago with Go Roam. Got an email today saying I can't stay on my tariff no longer and will have to switch and lose Go Roam?? Why am I getting made to switch? Will be leaving 3 if forced?

  • IMF_X I M F (@IMF_X) reported

    @ThreeUK Hi Why have you been charging my account £11 a month for a line I requested cancellation for months ago?? I don't even have login details for it, I requested cancellation for it in the first month!!!

  • Ghoul_of_London ⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported

    @ThreeUKSupport @DavidGrayson_ hi Mark, you know very well there have been ongoing issues in London for 7 months which you're told not to divulge, so please be honest to customers. @ofcom - what's happening with this case? Customers still being charged, broken service, ongoing dishonesty from #Three?

  • DavidGrayson_ David Grayson 💚 (@DavidGrayson_) reported

    @ThreeUK @ThreeUKSupport poor or no Internet continues for me in central London-very difficult when I trying to teach & chair meetings remotely!

  • escapar101 Asa (@escapar101) reported

    @ThreeUKSupport Hi Guys. My phone is on your network. If I buy a cellular Apple Watch does it cost me money to use my watch as a phone?

  • ChristineWaugh6 Christine Waugh (@ChristineWaugh6) reported

    @ThreeUK Hi, my husband is with your network on his phone, for some reason they have disconnected his network so he cannot make calls or messages, at the moment he’s in Greece working so he needs his phone for work purposes, he is still paying his bill every month

  • IMF_X I M F (@IMF_X) reported

    @ThreeUKSupport Mobile broadband account. Your telephone CS said that me selecting "Leave Three without taking number" sent me a PAC that I needed to use with another network for my Three line to cancel. A PAC code to a mobile broadband SIM! Is it just me or is that completely stupid??

  • abhijitb_ Abhijit (@abhijitb_) reported

    @ThreeUKSupport placed an order 241027986021 But sim still hasn't arrived and i provided the pac date to be tomorrow. Help?

  • InstEconomist The Institutional Economist (@InstEconomist) reported

    Man alive the #UK is like a bad case of the chlamydia that keeps coming back. @ThreeUK lied to us on the phone last year when we closed our account, said our last bill was on Oct. 31 and then we were good. Canceled the bank auto debit on Nov. 2. On NOVEMBER 3...

  • Jamal_Sayadi Jamaal 🇵🇸 (@Jamal_Sayadi) reported

    @ThreeUKSupport Hi @ThreeUKSupport, I was told on the 14th Jan that there was a problem giving me the codes for my PAC code and that I will get a call back in 48 hours. I haven't received a call back. I tried your link for the PAC but that didn't work. Please can you help me get my PAC code.

  • Real_Baz Baz (@Real_Baz) reported

    @diefledermaus @ThreeUKSupport You need to offer a roaming add-on, 2 weeks in USA would now cost £75 on new contract for only 12GB. EE offer 30 days for £10 (50GB fair use). With no iWatch support or visual voicemail roaming was your greatest feature for many customers.

  • InstEconomist The Institutional Economist (@InstEconomist) reported

    @ThreeUKSupport Mark, thanks for this - it's exactly the opposite of what your telephone "customer service" said when I cancelled - that I'd be paying ahead for the months and that it would be done by end of October. So once again, a phantom bill from you guys and incorrect customer service!

  • RobMlk Rob MAFC 1934 (@RobMlk) reported

    @ThreeUK Unless you want a signal.

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