3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 106
Edinburgh, Scotland 105
Bristol, England 51
Birmingham, England 34
Manchester, England 33
Glasgow, Scotland 25
Cardiff, Wales 24
Portsmouth, England 20
Hackney, England 18
Dublin, Leinster 17
Newham, England 15
Croydon, England 15
Southwark, England 14
City of Westminster, England 14
Liverpool, England 11
Nottingham, England 11
Sheffield, England 10
Southampton, England 9
Leeds, England 8
City of London, England 8
Batley, England 8
Kensington, England 7
Bradford, England 7
Normanton, England 7
Crawley, England 7
Leicester, England 7
Northampton, England 6
Ilkeston, England 6
Newcastle upon Tyne, England 6
Hammersmith, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • midalgleish Mark Isaac Dalgleish (@midalgleish) reported

    @ThreeUKSupport There we go. I called up as recommended and was told that you can't help me. Utterly useless.

  • adebisimagic Adebisi pj (@adebisimagic) reported

    @ThreeUK My line has been ported to @ThreeUK just now and working but I need the contract to start from today, I should not be made to pay for service I did not enjoyed due to glitch from your end. Thanks

  • popsiwinkle Popsiwinkle (@popsiwinkle) reported

    @ThreeUKSupport Will that be a quick response though as I'm on holiday till Saturday and would like a resolution to this?

  • AnnMarieStack1 Ann-Marie Stack (@AnnMarieStack1) reported

    @gazza_2393 @ThreeUK @SkyUK I changed from Vodafone to Sky….no problems at all! Admittedly sim only but no problems

  • midalgleish Mark Isaac Dalgleish (@midalgleish) reported

    @ThreeUKSupport The most useless mobile company exper experienced! NEVER start a business account with them. You'll have next to no way of monitoring your spending, modifying your plan or even just getting them to do their job and keep you connected! I despise this company!!!!!!

  • WxrrxnG Warren G (@WxrrxnG) reported

    @ThreeUK you have to be the biggest frauds around. False advertising on set up dates, delivery and account activation. Literally uttter shite. 8 days since order and still no Internet. I bet you can't even provide speeds advertised. Its been crap and we haven't got started.

  • Lucius_rat Lucius, local Rat Prince 🐀💫 (@Lucius_rat) reported

    @ThreeUKSupport 3: we'll need to charge you pro rata until network switch, so that's 0.7GBP a day Me: ok cool, you guys switched 1 day too late but 15 days isn't bad, so I'll get 10.5GBP back :) 3: no actually you only get 6.37GBP and we can't really explain the missing amount

  • Opa_Fx Olawale(O.A.Hon )✨🇳🇬🇶🇦🇬🇧 (@Opa_Fx) reported

    @JanisTriblis @ThreeUK Bad review anyway

  • StuartDempster3 Stuart Dempster (@StuartDempster3) reported

    @ThreeUKSupport @ZoltanK74 I agree spoke to Three a number of times about network over the last year and it’s always we will fix it and nothing happens. Been months and about to give up on Three.

  • Lucius_rat Lucius, local Rat Prince 🐀💫 (@Lucius_rat) reported

    @ThreeUKSupport Just asked why my refund was credited to my 3account instead of refunded to my bank account and why it's less than what was promised. I tried to cancel it the day before the new contract, yes. I should've cut off the direct debit honestly

  • Emamberx Ems ☁️ (@Emamberx) reported

    @ThreeUKSupport my data is being very temperamental and keeps disconnecting. Is there an outage or issues currently ongoing in the Stirlingshire area?

  • _Severs_ Lewis (@_Severs_) reported

    @ThreeUK can you give me any information on the three presale for luke combs in Manchester due to go on sale tomorrow? Im a Three+ member but noting is showing on the app as of yet. Any help would be appreciated

  • watty62 Ian Watt (@watty62) reported

    @YesImJack @ThreeUK Oh no. I was in Mallorca in July and Three still had no roaming costs. Opportunism at its worst.

  • itsk_vin14 K (@itsk_vin14) reported

    @ThreeUK is the worst network provider in history. Imagine they’ve changed my address to the wrong address

  • Lucius_rat Lucius, local Rat Prince 🐀💫 (@Lucius_rat) reported

    Back waiting in customer chat for the 4th or 5th time since leaving @ThreeUK. Last time one of the agents lied to my face so we'll see if I finally get closer to getting my money back after being overcharged for my last bill. Just felt like venting it here

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