3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 104
London, England 84
Bristol, England 43
Manchester, England 36
Glasgow, Scotland 27
Cardiff, Wales 19
Birmingham, England 18
City of Westminster, England 16
Croydon, England 15
Hackney, England 14
Newham, England 12
Southampton, England 12
Dublin, Leinster 12
Portsmouth, England 12
Nottingham, England 11
Leeds, England 8
Bradford, England 8
City of London, England 7
Batley, England 7
Southwark, England 7
Leicester, England 6
Broadstairs, England 6
Woking, England 6
Crawley, England 6
Hammersmith, England 6
Newcastle upon Tyne, England 5
Waltham Forest, England 5
Normanton, England 5
Reading, England 5
Sheffield, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • natalielou_ ❣️NATALIE❣️ (@natalielou_) reported

    Jesus @ThreeUK are the ducking worst

  • missysenior missysenior (@missysenior) reported

    @ThreeUK Internet down in my area - tried ringing Three tech support - just tell my "systems are down" so they can even check if there is a network fault in my area?

  • thefallenrose_ TheFallenRose🥀 (@thefallenrose_) reported

    @ThreeUKSupport 2 days ago & the account holder has changed and no issues I’ve got a reference number

  • Brandon86856197 Brandon (@Brandon86856197) reported

    @ThreeUKSupport hi i was wondering how i can get a new phone number because the phone number i have right now has been put on social media and i’m getting calls from loads of people so it would really help if you can possibly send me a new phone number that i can use

  • haasanldn ShukriAbdi (@haasanldn) reported

    @iceman02_ @EE Ngl I’ve lost all patience, if its not solved by 5 Im going to contact the bank to cancel the direct debit and going to call @ThreeUK and stay with them.

  • amhill1310 Alexandra Hill (@amhill1310) reported

    So @TalkTalk keep ringing me to find out why I’m leaving but I can’t be bothered to be on the phone for half an hour telling them I had NO internet for 3 months in March 2020 and they would do NOTHING to help and we now have to rely on @ThreeUK MyFi to stay connected 😠

  • GrazzaD Graz🇪🇺 #FBPE #Resist #Rejoiner (@GrazzaD) reported

    @ThreeUKSupport I called up to cancel...and no payments were taken at all since, which makes it really odd I received this letter...

  • Debs2709 Debbie Mason (@Debs2709) reported

    @ThreeUKSupport The fact is the dates were wrong. All I want is someone to investigate this and not fob me off. The phone was not working on the date on the letter.

  • ellcee_95 Laura Marie (@ellcee_95) reported

    @ThreeUK what do you propose I do when I want to return a phone purchased from your store and cancel my contact when the customer service number are telling I must talk to the store directly. The stores a currently shut due to national lockdown so what am I suppose to do?

  • jackwa1 jackie mair (@jackwa1) reported

    @ThreeUK is there a network issue?? Not been able to connect to 4g outside for 3 days now

  • GavParf Gavros2000 (@GavParf) reported

    @ThreeUKSupport Hi. Please could you tell me if there's a problem with Internet in the NP44 3PD area? I've checked online and it's saying there aren't any issues but I don't have Internet there.

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • Debs2709 Debbie Mason (@Debs2709) reported

    @ThreeUKSupport Refusing to even look into this despite several requests from me. Really poor.

  • Debs2709 Debbie Mason (@Debs2709) reported

    @ThreeUKSupport A complaint was raised with no resolution and yet another mistake. I just don't know what more I can do. I've now spoken to 9 people and still getting it all wrong.

  • KirstyR1986 Kirsty Southey (@KirstyR1986) reported

    @ThreeUKSupport @Beebop164 I’m also having issues in Barnsley. Mobile phone seems ok, mobile wifi via my huawei router isn’t. I can’t log into my3 account for the wifi to check for issues. S75 3FD

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