3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 90
Bristol, England 45
Manchester, England 37
Glasgow, Scotland 34
Birmingham, England 19
City of Westminster, England 18
Cardiff, Wales 16
Hackney, England 16
Croydon, England 16
Dublin, Leinster 14
Portsmouth, England 13
Southampton, England 11
Nottingham, England 11
Bradford, England 9
Newham, England 8
Leeds, England 8
Southwark, England 8
Sheffield, England 7
Hammersmith, England 7
Batley, England 6
Crawley, England 6
Liverpool, England 6
Dagenham, England 5
City of London, England 5
Paddington, England 5
Peterborough, England 5
Northampton, England 5
Fareham, England 5
Guildford, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • stegb1987 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 (@stegb1987) reported

    @ThreeUKSupport any updates as i replied by tweet and via dm no response I been sitting here with poor internet for the last 24 hours

  • crawshaw69 Tony C (@crawshaw69) reported

    @ThreeUKSupport Just spent over an hour on live chat to someone who can’t even talk English, I urgently need support please

  • bearoffice Barry (@bearoffice) reported

    @ThreeUK how on earth do I speak to someone. Every time I call I’m immediately placed in a queue with no music playing that never gets answered. I’m now 6 calls in and getting bored.

  • McDermottQC Gerard McDermott (@McDermottQC) reported

    @ThreeUKSupport Well it’s certainly not RPI is it ? as far as i can tell @ONS suggests only 1.2% increase to December 2020 ; CPI was 0.6% ... so can you help me as to why it is 4.5% ? And why not make it more prominent on your website ... couldn’t see it at all on @UswitchUK website ...

  • Louwritetravel Louise 💙Ⓥ 🇪🇺🌎 #FBPE (@Louwritetravel) reported

    @ThreeUK I will switch service provider if I hear of one #Three advert placed on the #GBNews channel.#DontFundGBNews

  • ojcorbs OJ Corbishley (@ojcorbs) reported

    @I_peter_I @ThreeUK I have both. But using UK didn't become a problem until a worldwide pandemic stopped me returning to the UK for your wedding 🤔

  • JohnPeckham14 John Peckham - 🐝 💙 Defend democracy (@JohnPeckham14) reported

    @ThreeUK Please don’t advertise on GB news. I will cancel my account with you if I have to.

  • wibble007 Andy Bell (@wibble007) reported

    @ThreeUKSupport now that you support eSims, is it possible to share the same number across a normal sim and an eSim?

  • Tommothebiglad Tommo (@Tommothebiglad) reported

    @StopFundingHate @ThreeUK As long standing customers all our family would love you to advertise on GB News as they will give a more balanced reporting instead of having to listen to all this woke crap with their cancel culture

  • londonpommie Paul N (@londonpommie) reported

    @mtwong @ThreeUK Hey @ThreeUK ignore these pathetic fascists and advertise wherever you like. I'm sure losing Mei Wong will be a terrible blow to your profits, so I pledge to start a new contract to cover the not insignificant losses.

  • JCComposer John Chambers (@JCComposer) reported

    Hi @ThreeUKSupport , very happy long time customer here. Please never advertise with GB News or similar or I'll be forced to go elsewhere. Keep up the good work! #DontFundGBNews

  • Stephen05162653 Stephen (@Stephen05162653) reported

    @ThreeUKSupport No I have a new sim, and I got an email today saying my sim was now working..... I try to make a call not registered on network

  • game_Aabahaa Aabahaaa u sheeg (@game_Aabahaa) reported

    @ThreeUKSupport @ThreeUK the worst service ever.... how can my internet just not be working

  • judeanne66 Jude Whitbread 💙 (@judeanne66) reported

    @ThreeUK I will switch service provider immediately if I hear of one Three mobile advert placed on GB News channel. Please #DontFundGBNews @StopFundingHate

  • luluphooey lucy mcghee 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 🏳️‍🌈 (@luluphooey) reported

    Hey @ThreeUK I have no problem with your services, well most of the time, but I will immediately switch providers if you advertise on GBNews. #DontFundGBNews

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