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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 35
Middlesbrough, England 8
Stockton-on-Tees, England 2
Glasgow, Scotland 23
Edinburgh, Scotland 67
Dublin, Leinster 16
Winchester, England 1
Liverpool, England 17
Hitchin, England 1
Poplar, England 3
London, England 82
Islington, England 8
Ilkeston, England 5
Derby, England 4
Newcastle upon Tyne, England 9
Nottingham, England 10
Ellesmere Port, England 1
Normanton, England 6
City of Westminster, England 12
Bristol, England 35
Waltham Forest, England 1
Mirfield, England 2
Holyhead, Wales 1
Bewdley, England 1
Croydon, England 5
Blackburn, England 3
Batley, England 4
Margate, England 1
Ashton-under-Lyne, England 1
Romsey, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • thomSJoy
    joy thomS (@thomSJoy) reported

    @ThreeUK is anyone else having problems with @ThreeUK connection

  • Mel37014763
    Mel (@Mel37014763) reported

    @ThreeUKSupport can someone get back to me asap regarding a issue , I have been trying to contact you for days but I don’t know my three number

  • MollieCoin
    David #RejoinEU #FBPE (@MollieCoin) reported

    @ThreeUKSupport When people call me and I dont answer, my phone goes to answerphone, where they are greeted by a woman call Jan. I am a man called Darren. I have tried to re-record, tried instant chat & called in a Three store, nobody can help. Can you PLEASE!

  • MarkJohnpotter
    Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported

    Many thanks to the hopeless @ThreeUKSupport for waking me up despite clear instructions not to call me before 1pm clearly they didn’t listen to a word I said. No idea of customer service.

  • boydie123
    Natalie ❤️ (@boydie123) reported

    @ThreeUK I’m having issue with logging in to the App the MFA isn’t working and it’s actually not sending me the code. Your website isn’t helping neither is the chat

  • Wensleydaler
    Andy (@Wensleydaler) reported

    @ThreeUKSupport The connection status for the area around YO7 1LB in North Yorkshire is "Data Services Unavailable". A man with a van is required carrying a new module, nice signal level, but no throughput.

  • matthayesthfc
    Matt Hayes 🇮🇪 (@matthayesthfc) reported

    @panks_79 @ThreeUKSupport My current phone is broken, but you've saved me. There was a separate section of the Three website for pay-as-you-go 🙈 Which is weird, because I've had to go through an entire different page to buy the same phone I was trying to buy anyway haha Thanks Craig!

  • IAmHerNp
    Empress’ (@IAmHerNp) reported

    @ThreeUKSupport hi I need to talk about my account I’m being charged twice when I’ve already paid my bill. I’m on the phone with customer service but they’re no help

  • mavishier
    Alan Burley (@mavishier) reported

    @Placebob2 @ThreeUK Been with them since the first day but there dreadful response to my issue means I will not renew my contract when it’s up

  • sussex_henry
    Henry Haw Haw (@sussex_henry) reported

    NEVER enter into a contract with @ThreeUK. Happy to share how they do not adhere to their own returns policy!

  • deligatedgeek
    mark (@deligatedgeek) reported

    I ask @ThreeUK about failing over to @VodafoneUK as they advertise and they said it will take years for this to happen. They advised me to get a PAC and go to another supplier. @Ofcom are three obliged to fix faults of their own network?

  • stevehunter6
    steve hunter (@stevehunter6) reported

    @ThreeUKSupport 4 calls in last 30 mins and getting nowhere. Nice of the call centre technician to find it's easier to put the phone down than help😡😡

  • Tristan27856485
    Tristan Lane (@Tristan27856485) reported

    @ThreeUK @VodafoneUK thanks to the merger we now have far worse service and bi options coming seemingly

  • adrian83caveill
    AC Photography (@adrian83caveill) reported

    @ThreeUK absolutely disgraceful service, cancelled order due to fraud, despite everything the same as my last order! Now I have to wait 3 months! Complaint department can't actually answer questions or doesnt resolve anything! Disgusting service

  • DunstKev2012
    KevDunst (@DunstKev2012) reported

    @ThreeUK can you help me reset my password. I’m not getting the link to my email and I can’t get through to a human on the phone. I think someone has changed my details. Thank you

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