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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • k_birc
    Keith Birchall (@k_birc) reported

    @ThreeUKSupport hi, I'm having problems where when I try to phone out it just sits there and then fails. Is there anything I can do?

  • WiniBoansi
    Wini Boansi (@WiniBoansi) reported

    @ThreeUK why is your reception so poor?

  • KOKingdomOrigin
    KO Kingdom Original (@KOKingdomOrigin) reported

    @ThreeUKSupport Still having issues. I have to put my phone on 3G just to use Spotify

  • SagnikAcharya
    Sagnik Acharya (@SagnikAcharya) reported

    @ThreeUKSupport I searched the website and tried to top up the abroad call with £10, as it showed. There was no specific tab to recharge it, instead I have done the top up with £10 expecting to get the abroad call service.

  • ciaragayer
    Ciara Gayer (@ciaragayer) reported

    @ThreeUKSupport I’ve called up 12 times since the charge and keep getting told to call back again in 24hours it’s really disheartening to know that I still have a contract with Three because I am so disappointed in this service

  • conor_av
    Conor (@conor_av) reported

    @ThreeUKSupport @ic_ca I’ve got this issue too and it occurs everywhere

  • SamCoulton_
    Sam Coulton (@SamCoulton_) reported

    @ThreeUKSupport what is going on with the signal in the Cambridgeshire area today? No service or if I’m lucky one bar of 4G?

  • davidareader
    David Reader (@davidareader) reported

    Hi @ThreeUKSupport why are you giving "number unobtainable" for +800 international freephone? I've just had to use a landline for the first time in years. Needless to say, the number isn't unobtainable, but functioning telephony service from you apparently is?

  • SILlandudno
    SoroptimistLlandudno (@SILlandudno) reported

    @ThreeUKSupport I have topped up by £5 on the phone and called my home number so now I have the number, problem is solved. Thanks

  • Scott45uk2
    gordon brown (@Scott45uk2) reported

    @ThreeUKSupport Tameside/Dukinfield 5g is down again it was working fine for 2 hours and it stopped

  • BarrellGeorge
    George Barrell (@BarrellGeorge) reported

    @ThreeUK Any chance you can explain why my "loyalty discount" comes out as being more expensive than it would be for a first time customer? Been with you for over 10 years and you want to charge me over £100 more for a lesser package!!

  • PBarnsey1979
    Peter Barnes (@PBarnsey1979) reported

    @ThreeUK Your service is PATHETIC!! Middle of a capital city, and I can barely get 4g..... AGAIN Cant wait for my contract to end. Shocking

  • sionwhughes
    Siôn Hughes (@sionwhughes) reported

    @VodafoneUK My number should be porting into you today from @ThreeUK, but since about an hour now I've lost my number from @ThreeUK but no sign of it om your SIM yet. Help!?

  • ic_ca
    Jess 🌿 (@ic_ca) reported

    @ThreeUKSupport Im sad too, I pay for premium Spotify and it’s not working properly 🙁 thank you for looking into it for me though!

  • SagnikAcharya
    Sagnik Acharya (@SagnikAcharya) reported

    @ThreeUKSupport Kindly help me get the unlimited abroad call service for which I paid £10 just sometime back. I tried calling abroad, within the countries listed but my balance is getting deducted.

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