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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portsmouth, England 7
Gateshead, England 2
City of Westminster, England 7
London, England 63
Edinburgh, Scotland 55
Glasgow, Scotland 15
Normanton, England 7
Brighton, England 2
Manchester, England 23
Wigan, England 2
Poplar, England 4
Crawley, England 2
Bristol, England 18
Hammersmith, England 9
Henlow, England 1
Luton, England 3
Southwark, England 8
Ipswich, England 1
Paignton, England 2
Totnes, England 1
Cambridge, England 1
Brackley, England 1
Wantage, England 1
City of London, England 5
Dublin, Leinster 16
Nottingham, England 6
Swaffham, England 1
Airdrie, Scotland 5
Cardiff, Wales 6
Gillingham, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • hatterscrypto
    Hatter (@hatterscrypto) reported

    @Benleo @virginmedia I can raise you. Try dealing with @ThreeUK . But I agree Virgin media have massively gone downhill in the customer service department.

  • JonHowick
    Jon Howick (@JonHowick) reported

    @ThreeUKSupport is your network down? Only got 1 bar or no signal this morning

  • _XoDaRap_
    🄸 🄿🅄🅂🄷 🄱🅄🅃🅃🄾🄽🅂 (@_XoDaRap_) reported

    @ThreeUKSupport I need a customer service email address please. None of your live chat agents could help. I wasted my lunch hour being passed around like a $10 ****** at a stag party.

  • Jonhilton77
    Jon Hilton (@Jonhilton77) reported

    @ThreeUKSupport 3.5 hours, 8 people later, 3 disconnected chats all to add another SIM and smartwatch plan to my current contact. Terrible experience and all just to give you some more business. End of this contract and I’ll be gone after 16yrs.

  • jandh65
    janice hughes (@jandh65) reported

    @ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.

  • jimmysunny85
    jimmy (@jimmysunny85) reported

    @ThreeUK there is your ******* proof right there you absolutely horrible cnts!!

  • MasonIyons
    Mason Lyons (@MasonIyons) reported

    so @ThreeUK will let you signup on their site but for "security" you need to cancel via support. It's a deliberate tactic to make it as hard as possible for you to leave their **** service.

  • gingerbeardman
    matt sephton (@gingerbeardman) reported

    @ThreeUKSupport any updates on the ongoing service degradation in Liverpool L5 Mere Lane area? thanks

  • DavidCl88428325
    David Clarke (@DavidCl88428325) reported

    @ThreeUK yet again your network went down in the bt54 area during the week, wednesday 13th may, why? At a time when i most needed a signal due to a relative in hosp, you let me down yet again! Your network, customer service and attitude are awful! When is the next outage?

  • virgosick
    lauren • free palestine 🇵🇸 (@virgosick) reported

    @ThreeUK owe my boyfriend a refund from almost two months ago, they cancelled the order and have still yet to provide the bare minimum of service.

  • garyisatwit
    Gary Young (@garyisatwit) reported

    @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

  • speaakwin
    My Hot Topics (@speaakwin) reported

    Why the f is the @ThreeUK 4g and 5g signal so bad? 8 feel like I'm living in the 90s here. I have 5g 3/4 signal, and it's taking 45 seconds to do a basic Google search. It's a joke. I'll be switching to Lebara I think. Been with you for 23 years. Literally since I was 15.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

  • mjb8028
    Mark Bush (@mjb8028) reported

    @ThreeUK issue with new phone order and not getting anywhere with the live chat. Was ordered earlier in the week with the “Saturday All Day” extra charge however it turns out it was apparently attempted delivery on Thursday and Friday this week. You aren’t taking any

  • tommycraigcsc
    Tommy Craig CSC (@tommycraigcsc) reported

    @ThreeUK an absolute joke of a customer services no use to anyone.

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