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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 103
Bradford, England 3
Falkirk, Scotland 22
Lampeter, Wales 1
Nottingham, England 4
Rosyth, Scotland 4
London, England 33
Leeds, England 5
Newcastle upon Tyne, England 6
Dewsbury, England 1
Coventry, England 2
Northampton, England 4
Daventry, England 1
Wolverhampton, England 2
Sleaford, England 1
Camborne, England 1
Wisbech, England 1
Kensington, England 1
Exeter, England 2
Derby, England 6
Peterborough, England 2
Newham, England 4
Glasgow, Scotland 26
Hoddesdon, England 1
City of London, England 2
Croydon, England 2
Manchester, England 9
Hounslow, England 1
Bridgend, Wales 1
Livingston, Scotland 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • elektramonster
    Danielle (@elektramonster) reported

    @ThreeUK @ThreeUKSupport this service is becoming worse, have just arrived in weybourne Norfolk and it's dead. Have to drive over half hr in any direction to get scraps of signal. Having to rely on free WiFi just to let family know we're alive! What is going on?! #three

  • alienLDN
    niko (@alienLDN) reported

    @ThreeUK so I asked you to cancel my contract as it comes to an end and you haven’t done it just to screw more money out of me. Shame on you I will never be your customer again

  • AdamBat92308251
    Adam Bateman (@AdamBat92308251) reported

    @UniversalExile @three Have seen @ThreeUK poor level of customer service when the sold a deal to my mother-in-law that was totally unfit for her purpose. Selling to an easily confused elderly person who is obviously not tech savvy is a awful thing to do. Hope they change and sort your problem fast.

  • duxbury2002
    Golfing through 2025 (@duxbury2002) reported

    Anyone have issues with @ThreeUK data calculation? My new billing cycle started 3 days ago. My app says my usage is 996kb of data. That’s 0.001GB. The graph shows that I have 8GB left of my 12GB allowance, so 4GB used. I called them, they say I have used 2GB. #ripoffbritain

  • abdel_2025
    A (@abdel_2025) reported

    @ThreeUK your network is RUBBISH. Price increases every year but can’t even get a half decent 4G connection in many parts of central London

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK you will NEVER know peace. How can you be doing works in the area, not inform me but then tell me “it’s taking longer than usual” my payment will be taking longer than usual. These man are some cruffs.

  • DJKennyJaymes
    Kenny Jaymes. Never Forget Rememberance Sunday (@DJKennyJaymes) reported

    @ThreeUK @ThreeUKSupport has to be one of the worst in the UK. Tech support in India reading a script, say issue known with Cell Tower cant say when it will be fixed. Already been THREE months. ATROCIOUS customer service & Tech support nonexitant. @ofgem no help what so ever.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.

  • william_stavely
    William Stavely (@william_stavely) reported

    @ThreeUKSupport You are obstructing my partner leaving your network. Doing so is illegal under OFCOM legislation. Contact me immediately for her details.

  • herbie_belfast
    Alastair Herbison (@herbie_belfast) reported

    @Ofcom @VodafoneUK so never having been a customer of Vodafone today I received two letters about device payment plans being in arrears. I was with Three many years ago and paid by DD Perhaps a merger error with @ThreeUK in relation to your billing needs looking at

  • satheeshvad
    Satheeshkumar Rajendran Ph.D (@satheeshvad) reported

    @ThreeUK Hi three, without any notification, my number has been discontinued because I'm abroad, but I paid some of the months. Before I left the country, I asked your team; they said it was not possible to terminate, and now, without any notification, the number is not in use.

  • neilstratford
    Neil Stratford (@neilstratford) reported

    @VodafoneUK Why has your network become useless in most of Norfolk? 3G turned off without being replaced. Now @ThreeUK is also just as bad since you took over. Phantom signal that just doesn’t work for anything other than 2G calls. @Ofcom need to investigate.

  • SMARTYMobileUK
    SMARTY (@SMARTYMobileUK) reported

    @SOAMER @ThreeUK We're really sorry to hear this. There could be a few different reasons why you're experiencing Slow speeds. Please do get in touch with our team, so we can take a closer look and help sort things out.

  • Tessek1983
    Tessek (@Tessek1983) reported

    Hey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace

  • VuFromTheMirror
    JBids 🐷🟪 (@VuFromTheMirror) reported

    Will the £1 Nero coffee be returning @ThreeUK @ThreeUKSupport ? This was a customer retainer for me and I'd like to know whether to hold on or jump ship now?

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