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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 50
Newcastle upon Tyne, England 11
City of Westminster, England 13
Brighton, England 2
Guildford, England 4
Liverpool, England 16
North Shields, England 2
Chatham, England 1
Hammersmith, England 8
Manchester, England 27
Croydon, England 4
Bedford, England 2
Virginia Water, England 1
Ilford, England 1
London, England 71
Renfrew, Scotland 1
Nottingham, England 9
Woking, England 2
City of London, England 4
Halifax, England 8
Belfast, Northern Ireland 3
Wakefield, England 1
Batley, England 5
Hartlepool, England 1
Hackney, England 8
Plymouth, England 4
Glasgow, Scotland 22
Newport, Wales 3
Barnet, England 5
Hebburn, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • not_airspeed
    airspeed 🇬🇧 🇺🇦 (@not_airspeed) reported

    @_TeknoViking_ @ThreeUK I was worried! But happy now! I live in an awkward place with bad street access for traditional, its a faff, and the cheapest plan is like £25pm for 100Mbps

  • Tellychat1965
    SJB (@Tellychat1965) reported

    @ThreeUK I’ve complained about this before and I’m going to do it again. Why is your 4/5 g service in bishops Stortford town centre so bad .

  • Tushker_Gall
    •Tushker Gall 🐾 (@Tushker_Gall) reported

    why don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"

  • FatBob5
    Rob Crossley (@FatBob5) reported

    @ThreeUKSupport is there a problem with your site. Tried a couple of different browsers. Trying to order a free sim but it just logs me out when I try and checkout.

  • llamacroft
    Sarah Eaton (@llamacroft) reported

    @ThreeUKSupport please inbox me regarding an issue thanks

  • joeisstanding
    Joe Tweeting. (@joeisstanding) reported

    I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.

  • woodenscot
    Graeme (@woodenscot) reported

    .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

  • michaelfromuk
    Mike Flint from the UK (@michaelfromuk) reported

    @ThreeUKSupport Not been able to receive any text/sms messages since Monday. As a result, can't login to bank and missed GP appointment. When will issue be fixed? Status shows "there's a problem' but no useful info.

  • zakir___1988
    zakir Hussain (@zakir___1988) reported

    @ThreeUK Hi why dont you guys prioritise 5G broadband users to get access to 5G SA where 5G SA is available we don't get still get 5G SA and 6G is on the way by 2030 6G will start slowly. I'm not happy about Three 5G Broadband slow

  • tsbains64
    TB 10 (@tsbains64) reported

    @ThreeUK hi any issues with the #cafenero vouchers ? Downloaded mine this morning tried to use it a few goursnlater and was told it was not valid ? Was due ti expire 3.05

  • HughCampbell7
    Hugh Campbell (@HughCampbell7) reported

    @ThreeUK impossible to get help on there website.

  • grahampaterson9
    graham paterson (@grahampaterson9) reported

    @ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it. Three knowingly supporting Fraud!

  • franchaela_x
    elle🤍 franchaela (@franchaela_x) reported

    @jamesma34307397 @ThreeUK @ThreeUKSupport I spoke to customer service and they kept trying to say it’s an issue with my phone and wouldn’t listen when I said other family members on three in the house are having the same problem.

  • petermidgley
    Peter Midgley ☀️ (@petermidgley) reported

    Internet seems to be down in the SL99DH area. Thanks @ThreeUKSupport

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