3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 95
Bristol, England 53
Birmingham, England 32
Manchester, England 31
Cardiff, Wales 23
Glasgow, Scotland 23
Dublin, Leinster 17
Newham, England 15
Hackney, England 15
Portsmouth, England 13
Croydon, England 13
City of Westminster, England 12
Nottingham, England 10
Bradford, England 10
Batley, England 9
Southampton, England 9
City of London, England 8
Liverpool, England 8
Southwark, England 8
Hammersmith, England 7
Leicester, England 7
Sheffield, England 7
Peterborough, England 7
Leeds, England 7
Newcastle upon Tyne, England 6
Middlesbrough, England 6
Islington, England 6
Normanton, England 6
Woking, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • tetradian Tom Graves (@tetradian) reported

    @ThreeUKSupport @ThreeUK /contd/ @ThreeUKSupport Your online-chat is inaccessible. When I phone, the support-line says the call goes too long, and they'll call me back, which they don't. They still won't use my email-address. This has gone on for _nine months_ now. What _can_ I do to end this??? /contd/

  • PaulWellers Paul Wellers (@PaulWellers) reported

    @ChelseaFC @ThreeUK Kepa needs help.

  • Tfunk82 Tracey Matthews (@Tfunk82) reported

    @ThreeUK have been trying to speak to someone for 2 weeks now been hung up on 3 times promised a call back last week but nothing after being a customer for 10+ years this is very disappointing 😔

  • Biddi_babs Barber Ella (@Biddi_babs) reported

    @ThreeUKSupport The order was made online, he was told to collect the phone from the Broadway shopping centre store in Bradford. When he went in to collect it the sales guy said "no we've not got it" & started serving another customer (without even checking if any deliveries had been made) 1/2

  • pritesh1978 Pritesh Kataria (@pritesh1978) reported

    @ThreeUKSupport We are now 1.5weeks on and still no delivery. After speaking to 20 odd advisers, I'm still being lied to and given false information. To date, no manager has called me back despite 15 requests. This type of service will be an ombudsman's dream! No one should ever trust Three!

  • whiskyninja Whiskyninja (@whiskyninja) reported

    @ThreeUKSupport how can I reset my password if your site doesn't work properly? I follow the link sent via email, enter new details & it comes up with my3auth.text.generic.error. I'm trying to log in as you've reminded me I'm out of contract. Not exactly helping me want to stay!

  • 19murf85 .. (@19murf85) reported

    @ThreeUKSupport Hi, in Leicester I’m getting terrible 4G as apparantly there’s work being done on masts? Do you know how long that will take?

  • pritesh1978 Pritesh Kataria (@pritesh1978) reported

    @ThreeUKSupport S20. The point was I was told there was an issue with the tracking etc which was resolved that day(last Thursday). I was told delivery will be Friday 11th nothing then Tuesday 15th.. nothing! Now tomorrow. Absolutely ridiculous and the worse service every. A 5year could do better

  • GyLorh Lorh 🦋 (@GyLorh) reported

    @ThreeUK can someone please help? I have received no verification to authorise my password change

  • Mokwena_chess Kgosi mokwena (@Mokwena_chess) reported

    @ChelseaFC @ThreeUK Frank has talented problems please fix were No6 we deserve No1

  • Mohabdilah Mohamed Abdilahi🇸🇴 (@Mohabdilah) reported

    @ThreeUKSupport Your customer support said it was an error with your system and that’s why it was sent. Moving forward I’m worried now that I receive this text after almost 2 years. I need a written document stating that I don’t have any pending bills with you. How do we do it?

  • Ozetttttttt ODIMS🖤 (@Ozetttttttt) reported

    @ChelseaFC @ThreeUK Full support Frank 💪🏽💙

  • tonybri63983531 tony bright (@tonybri63983531) reported

    @ChelseaFC @ThreeUK Manager Lampard please support me

  • All_Sparks Cecilia DV (@All_Sparks) reported

    @ThreeUKSupport I’ve done that and still slow. Help

  • KathrynHarrop90 KathrynHarrop90 (@KathrynHarrop90) reported

    @ThreeUKSupport Okay, but we all know that the 3G signal will eventually be turned off in favour of 4G and 5G. Not really a long term solution

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