3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JD Banham
(@jdbanham) reported
@ThreeUK @ThreeUKSupport Thanks for resolving my complaint without even contacting me!!!! I've written a scathing email and given you one last chance...
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HB
(@HB71783033) reported
@ThreeUK have you a number to speak to someone in the UK customer service and not abroad as been transferred a dozen times been promised call backs by a manager and it sounds like i’m just getting passed around again and again and again and again
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***** Eckerslike
(@woahbodyform) reported
@ThreeUKSupport It was fine last night so it’s just today. I can log into the web version no problems 👍
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Keiran
(@ecfc32) reported
@ThreeUKSupport 17 days later, it’s still stupidly bad. One day my data will work.
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Peter Wilde
(@PeterWilde19) reported
@ThreeUKSupport Hi, I ordered a pay monthly sim, with the intent to bring my number over from another network. This sim was due today and the number takeover is supposed to happen tomorrow automatically. The sim hasn’t arrived, and I now worry that the number switch
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Scott Purdue
(@ScottPurdue8) reported
@ThreeUKSupport for the past two weeks my 4G signal has been terrible in many different areas.
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Dan ‘Bones’ McCoy
(@UncleMcCoy) reported
@ThreeUK topping up with your website is the worst thing that ever happened to me. No I don't know if my 20£ payment went trough as after the page hanged 2minutes I've been redirected to the home with no confirmation whatsoever
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Nick Rosenthal
(@nickrosenthal) reported
@ghargreaves @ThreeUK I've been with this VOIP phone company for over ten years now. About £60ish per month, 12x per year. Let's call it £600 per year, over ten years = "customer worth £6k" to most businesses. Not to this VOIP provider. So instead of arguing, I'm finding a new provider :)
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Harvey-Thomas John Keegan
(@HarveyThomasCFC) reported
@eli_helenek @ThreeUK Get a picture frame and frame that bad boy
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Dan Hobbs
(@DanHobb26762865) reported
@ThreeUK having issues with people not hearing/cutting out during phone calls. I can hear them fine though. Is there an issue at the moment? In Taunton.
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sky
(@lonetwi) reported
@ThreeUKSupport i ordered a trio sim since February and now over a month, no sim was delivered. Try to contact customer service and was told the account is suspended and need to pay the bill. U didn’t even see or receive the sim. Very disappointed service.
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Dan ‘Bones’ McCoy
(@UncleMcCoy) reported
@ThreeUKSupport tried another time and it has logged me out after inserting the card details. I had to login again to let the process working. I hope the previous pending payment won't go throug.
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Steve Dakin 😎🇬🇧🇪🇺
(@stevedakin1) reported
@ThreeUKSupport You still took £18.55 out of my account today after all my phone calls! No callbacks and no access to accounts, some support you are. It’s not the £1.55 I’m worried about it your incompetence to resolve a very minor issue. I will be taking this further!
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Lauren 🖤🦋
(@Lovatic_x_) reported
@ThreeUK can you tell me why my data is going down so fast when i’ve been at home all day with my phone on airplane mode and using my wifi ?
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Sue 💃🏽
(@_SuellenLino) reported
@ThreeUK the worse company in the UK ! 😡 no network at home for 8 months