3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 129
London, England 61
Glasgow, Scotland 35
Liverpool, England 31
Bristol, England 30
Manchester, England 29
City of Westminster, England 17
Birmingham, England 13
Dublin, Leinster 12
Cardiff, Wales 11
Portsmouth, England 10
Woodside, England 10
Hackney, England 9
Hammersmith, England 8
Southampton, England 8
Bradford, England 8
Southall, England 8
Southwark, England 7
Nottingham, England 7
Newham, England 6
Peterborough, England 6
Coventry, England 6
Leeds, England 6
Fareham, England 5
Middlesbrough, England 5
Croydon, England 5
Newcastle upon Tyne, England 5
City of London, England 5
Kensington, England 4
West Bromwich, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • suzywooziwoo Susan Graham 💙 (@suzywooziwoo) reported

    @ThreeUKSupport Thanks. One of my daughters’ friends had to use this number to notify the police of an assault on a train, so I wondered if it was free due to it being an ‘emergency’ number for people to report concerns. It might be worth looking into making it free. Cheers

  • PlasticlightS John Harrison (@PlasticlightS) reported

    @ThreeUK why is trying to do anything with your apps or website impossible? Does no one test them? They have never worked.

  • leeboi2369 Lee Finney (@leeboi2369) reported

    @ThreeUKSupport what is going on with your service in Cardiff? I’ve had 0 service since around 9.30/10pm last night. Now I’m in work in the town centre and still got nothing.

  • cooper_kerry Kerry Cooper (@cooper_kerry) reported

    @BrokenBennett @ThreeUKSupport They say not, as I'm still rolling. I could pick any contract, but then I would be on a new contract, I was happy rolling to eek out the roaming. The signal is dire here too, so why on earth would I sign up to a new contract paying more, and getting less.

  • CuttingsQueen Greenfingers💙💙💙 (@CuttingsQueen) reported

    @ThreeUKSupport The mobile service in Buckfastleigh, Devon has been out for several hours. Do you know when it will be back??

  • ThreeisTerrible ThreeisTerrible (@ThreeisTerrible) reported

    @ThreeUKSupport Yes. Got told there was nothing that could be done to improve the service

  • Llyander SD (@Llyander) reported

    @ThreeUKSupport - Are you guys having a problem with MyThree? First it told me I wasn't registered when I was a few days ago, and now when trying to change my password it keeps saying they don't match even when I am literally copying and pasting them into the fields.

  • M5MAT Matt, M5MAT 📡 🛰 (@M5MAT) reported

    @ThreeUK can’t seem to handle me wanting to leave and not go to another provider. They’ll only cancel my contract when I give the STAC code to to my next provider, which isn’t going to happen as there isn’t a next provider.

  • namisanz Namisan 🦓 (@namisanz) reported

    @ThreeUKSupport for the past six months there is no data signal around the triangle in Bristol (top of park Street). The support bot online always just says you are working on the area...

  • mi5ter_c mister cutts (@mi5ter_c) reported

    @ThreeUK Hi there, how do I log into my account (to see any final bill) when today I have moved elsewhere and when logging in it doesnt recognise the now transferred email. I havent even had recognition from you I have used my PAC, all I got today was you have bad network access.

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported

    @ThreeUKSupport @TalkLoads when will “support” understand that a good 5G signal ( as shown on the Status page ) does not mean a good internet connection ?

  • lynnk1 lynn king (@lynnk1) reported

    @ThreeUK can anyone help me please it's urgent

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported

    @ThreeUKSupport again getting high latency and low "speeds" on my 5G broadband modem ( has good 5G signal), yet again if I use a VPN to bypass the bottleneck of your servers, on the same 5G signal, I get very good speeds. What filtering do you do ?

  • TalkLoads Free (@TalkLoads) reported

    @ThreeUK is there some sort of outage? Haven’t been able to use my cellular data in over 48 hours

  • stevemarwood1 Steve Marwood (@stevemarwood1) reported

    @ThreeUK Received text this afternoon notifying me of a problem in my area. It invites me to click on a link for updates. Is this genuine? It looks suspicious to me. Thank you.

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