3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 155
London, England 42
Bristol, England 21
Dunfermline, Scotland 16
Dublin, Leinster 15
Glasgow, Scotland 13
Manchester, England 12
City of Westminster, England 8
Portsmouth, England 8
Hackney, England 7
Birmingham, England 6
Southampton, England 5
Middlesbrough, England 4
Cardiff, Wales 4
Hammersmith, England 4
Belfast, Northern Ireland 4
City of London, England 4
Croydon, England 4
Normanton, England 3
Blackburn, England 3
Newham, England 3
South Benfleet, England 3
Peterborough, England 3
Northampton, England 3
Bradford, England 2
Batley, England 2
Luton, England 2
Stafford, England 2
Newport, Wales 2
Halifax, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • BeckkNic Beckk Nic (@BeckkNic) reported

    @ThreeUKSupport I'll private message I'm not putting my full postcode on here like. Wtf.

  • halllewis20 Lewis (@halllewis20) reported

    @ThreeUKSupport @haddington £44 for a data sim that lasted two days!!! Absolute rip off then I topped up £15 on a sim that you are saying doesn’t work! Please refund ASAP! I’m not letting this go! So bloody greedy and using this awful time to profit off people!!!

  • DaveLynesPhotos Dave Lynes Photography (@DaveLynesPhotos) reported

    Wondering when the never ending saga with @ThreeUK will end that started 1st December and still hasn't been resolved. GIVE ME BACK MY MONEY YOU OWE ME.

  • nufc_will will metcalf (@nufc_will) reported

    @ThreeUK your customer Sevices are an absolute joke. I have tried to contact them 6 times and been cut off at varying lengths of time throughout the call. Repeating myself several times in the process. Never called back. Really annoying

  • AhmadHiabah Hiabah Ahmad (@AhmadHiabah) reported

    @ThreeUKSupport I just said we were unaware of this account and we do not recall taking this sim out. When we contacted three regarding this issue. They said the sim has not been in use since January 2020. They gave us this information

  • richiegroobike Richie_b (@richiegroobike) reported

    @ThreeUKSupport I spent 2 hours asking 4 people a very simple technical question today. After getting no useful answers, I am wondering how I can talk to someone who has a vague idea of how your network operates (4g super voice only happens where there's 5g, apparently 🙄)

  • SayingNothing Fintan Stack (@SayingNothing) reported

    @ThreeUKSupport Hi Ali. M41 6PS. I'm fairly sure we are being barred from 4g and rerouted onto 3g. Last week the message was engineers were working in area, so we tolerated poor servive. Now says should be fine, but isn't. Thanks

  • LVSci LV Scientific Ltd. Equipment Auctions ♻🔬💰 (@LVSci) reported

    @ThreeUKSupport Think so thanks Any reason why there was an outage?

  • halllewis20 Lewis (@halllewis20) reported

    @ThreeUKSupport I’ve been on the phone over 40 minutes! Why is everything such hard work! How about you phone the customer that you have done wrong????

  • JurgensTeeth Michelle 💙 (@JurgensTeeth) reported from Walkden, England

    @johnthecyclist @thedavidpage @ThreeUK Has this been sorted for you? I've had the exact same issue since 1st January, despite being promised 9 days ago that it would be resolved within 7 at the latest. Infuriating.

  • garcia_filipa Filipa Garcia (@garcia_filipa) reported from Carrickfergus, Northern Ireland

    @ohaymonica @ThreeUK It is not... had the same issue

  • TheBigDogBoss Michael Byrne (@TheBigDogBoss) reported

    @ThreeUKSupport You have failed to provide any service that works in relation to my problem and now its effecting my and my loved ones mental well being during this very difficult time as I can't contact some of my older relatives! I'm going to complain to ofcom and the citizens advice bureau!

  • halllewis20 Lewis (@halllewis20) reported

    @ThreeUKSupport £44 for a data sim that lasted two days!!! Absolute rip off then I topped up £15 on a sim that you are saying doesn’t work! Please refund ASAP! I’m not letting this go! So bloody greedy and using this awful time to profit off people!!!

  • halllewis20 Lewis (@halllewis20) reported

    @ThreeUKSupport £44 for a data sim that lasted two days!!! Absolute rip off then I topped up £15 on a sim that you are saying doesn’t work! Please refund ASAP! I’m not letting this go! So bloody greedy and using this awful time to profit off people!!!

  • abuha Abubaker Ahmad (@abuha) reported

    @ThreeUKSupport Called in to speak with support and both times they hang up on me. Wtf is wrong with your support team.

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