3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

Less
More

3-three Hero Image

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 561
Glasgow, Scotland 132
Birmingham, England 111
Manchester, England 107
Liverpool, England 84
Southampton, England 84
Dublin, Leinster 77
Edinburgh, Scotland 74
Leeds, England 66
Cardiff, Wales 57
Slough, England 52
Bristol, England 45
Southwark, England 43
Hackney, England 41
Newcastle upon Tyne, England 37
Nottingham, England 35
Sheffield, England 35
Bradford, England 35
Tower Hamlets, England 35
Belfast, Northern Ireland 33
Middlesbrough, England 29
Croydon, England 29
Islington, England 27
Reading, England 25
Leicester, England 24
Plymouth, England 22
Portsmouth, England 21
Northampton, England 21
Stoke-on-Trent, England 20
Sunderland, England 20

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jaidecartwright Jade Cartwright (@jaidecartwright) reported

    @ThreeUK I am being HOUNDED daily by scam callers.. is there anything you can do as a network??

  • nobodywillobsrv Somebodyelse (@nobodywillobsrv) reported

    @ThreeUKSupport Last iteration seems to have gone through now. At first it did not show. If the payment is solved, the only thing left is how can I report a dead zone in the three network?

  • lecaitlind 𝐜𝐚𝐢𝐭𝐥𝐢𝐧 (@lecaitlind) reported

    @ThreeUKSupport hey! I’d love to switch to using you from VOXI - SIM only - I’ve never switched providers before, is there a way to keep my phone number? As I have a lot of people contact me on it

  • blueStripeLeadr Jay (@blueStripeLeadr) reported

    Ok @threeuk. Your MiFi cannot support a PS4 connection. Whenever it tries the MiFi decide just disconnects everything. Remind me, what am I paying for if you can’t provide a service?

  • plymavfc Shaun S. (@plymavfc) reported

    @ThreeUKSupport Hi, my number was supposed to be transferred to my new Three SIM today but it hasn’t happened. Please help.

  • gatecrasher63 Gatecrasher63 (@gatecrasher63) reported

    @ThreeUKSupport Maybe, but performance has dropped of a cliff recently. Usually 50/30, 40/25 never 20/1. It never drops to wifi calling unless data speed drops as well.

  • agokhan Gokhan Celebi (@agokhan) reported

    I asked for a replacement SIM for about 7 days ago. 1st time I was told due to a technical problem it has not been delivered. After many chats on CS, I was sent the new one but it was said the SIM was faulty. I try third time now? What a poor CS @ThreeUK

  • nobodywillobsrv Somebodyelse (@nobodywillobsrv) reported

    @ThreeUKSupport I can not top up. I can not input my correct address. I have nearly no signal either.

  • PeterMcDaidWine Peter Mc Daid (@PeterMcDaidWine) reported

    @ThreeUKSupport SIM will not read in devices, and customer support was dictatorial in 'no refunds'. Would not transfer me to anyone els (Vijay in Mumbai Supercharged Data office - said he has no employee number and 'I'm the only Vijay'). Next steps?

  • PeterMcDaidWine Peter Mc Daid (@PeterMcDaidWine) reported

    @ThreeUKSupport Hi Kymberlie, went to chat support and they first told me I'd not been charged, then that the SIM wasn't active, then that is WAS active, then to go to point of sale for refund, then that there was no refund possible and that the SIM was fine - even though it's not 'readable'

  • agokhan Gokhan Celebi (@agokhan) reported

    Been told the SIM was activated many times by your colleagues but it has never been the case. @ThreeUK

  • sxmwht sam (@sxmwht) reported

    @ThreeUKSupport Admittedly I don't make many calls, but I received a call yesterday evening from someone whom I know is not on 3, and it was fine. It might be a problem with the recipient's phone. I'm just wondering if there is any testing I can do to narrow it down. Any known issues in CB24?

  • nobodywillobsrv Somebodyelse (@nobodywillobsrv) reported

    @ThreeUKSupport There is some major problem with the website though. It keeps asking me to re-login and then register my number. It's like the cookies or auth mechanism is partially offline or something. Do you have internal site metrics? They might be fixing something.

  • groomyxs David Groom (@groomyxs) reported

    @ThreeUK I am looking to cancel 1 of my sim cards but would like the pac code can I go into the local @ThreeUK shop and sort this out?

  • D_Thirlwell Dave Thirly (@D_Thirlwell) reported

    @ThreeUKSupport Some? Behave. I've had about 10 chats. After agreeing to cancel my contract as its in the final months for free. I've just tried to use the PAC CODE and it's been cancelled!

Map Check Current Status