3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 130
London, England 48
Bristol, England 34
Liverpool, England 29
Glasgow, Scotland 17
Dublin, Leinster 17
Manchester, England 17
Dunfermline, Scotland 15
Portsmouth, England 12
City of Westminster, England 11
Birmingham, England 10
Woodside, England 10
Southall, England 9
Southampton, England 8
City of London, England 7
Hackney, England 7
Middlesbrough, England 5
Peterborough, England 5
Coventry, England 5
Hammersmith, England 5
Newham, England 4
Newcastle upon Tyne, England 4
Northampton, England 4
Croydon, England 4
Belfast, Northern Ireland 4
West Bromwich, England 3
Barnet, England 3
Kensington, England 3
Ealing, England 3
Halifax, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • NoNeeeed Paul Leader (@NoNeeeed) reported

    @ThreeUKSupport Nope. Says I'm registered. I now appear to be locked out as I've tried to login too many times. Triffic.

  • Jwilsonnn92 James Wilson (@Jwilsonnn92) reported

    @ThreeUKSupport I paid way over 24hrs ago! Join a webchat for what? I just need you to see the proof and put my service back up.

  • Kam_Khan_1 Kam Khan (@Kam_Khan_1) reported

    @ThreeUKSupport my partner has been with you guys for over 10 years, All your customer centre staff are disgusting and lack customer service. We have no option but to leave. The person speaking to us was not one bit bothered and kept speaking over us. Poor really from you guys

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported

    @ThreeUKSupport you've got a really horrible sales and delivery team. Two sims on just one contract and you can get your act right on delivery.

  • RyanJShaw94 Ryan Shaw (@RyanJShaw94) reported

    @ThreeUKSupport When calling, I get various options for support, whenever I choose them I get told I’ll get a text. Live chat doesn’t seem to be working on the website. I’m looking into setting a static

  • magicalpixiesx 젠💚 (@magicalpixiesx) reported

    @ThreeUKSupport i see, but my friends had no issue loading instagram or twitter with data but their on a different carrier

  • Lytitica Tisha Hoskins (@Lytitica) reported

    So supposedly no issues with signal in my area, except when I make calls to other people they turn into aliens or violins??? Only on @ThreeUK. Can you shed any light on this?? Cw1 3ld is the post code. It’s wearing thin now, tempted to change providers tbh.

  • srossi72 Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported

    @ThreeUKSupport I just updated your app which took quite a while as it kept saying there was an error. Now that I managed to log in, all my credit is gone down to 0.00 . What's going on?

  • sarah_maloney87 Sarah Maloney (@sarah_maloney87) reported

    @ThreeUKSupport @ThreeUK *** my new phone & no one online support can tel me how to activate my years free @AppleTV subscription. Please help.

  • lbetiglu betiglu (@lbetiglu) reported

    @ThreeUKSupport @aaronbrockhurst I'm haveing the same issues too. 🤬

  • kimptoc Chris Kimpton (@kimptoc) reported

    @ThreeUK help. My phone has been stolen and I cannot logon to my account. Can you help me get the phone/sim blocked? Thanks

  • citytravelmary Mary (@citytravelmary) reported

    @ThreeUKSupport can u advise what’s the earliest date I can come out of my contract due to end in august. I feel I’m now over-paying and you have a cheaper contract available. Please help

  • Ms_Me_12 Ms_Me ✌ & 💚 (@Ms_Me_12) reported

    @ThreeUKSupport No need Kirsty. I placed an order with EE and my Sim will arrive in a few days. I will call back for the PAC code though. 3 may be happy to give poor customer service but I dont have to accept it. I have another contract ending soon and it wont be renewed either.

  • Ferrari159 Lauren Fox (@Ferrari159) reported

    @ThreeUKSupport Postcode is ML2 7BB. I have checked the website and it says someone is working on the issue yet I'm now on day 5 with problems. I will be switching suppliers because this is costing me work time

  • Ms_Me_12 Ms_Me ✌ & 💚 (@Ms_Me_12) reported

    @ThreeUKSupport Update: Called 333 to state that I wont be renewing my contract and I need a PAC code... Guess what... They cant cancel my contract cos they cant access my account!!!! Daylight robbery @ThreeUK If I cant cancel, this will impact my credit rating. Three has a problem

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