3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 110
London, England 56
Bristol, England 36
Glasgow, Scotland 35
Liverpool, England 30
Manchester, England 27
City of Westminster, England 17
Dublin, Leinster 16
Birmingham, England 14
Portsmouth, England 13
Southampton, England 10
Woodside, England 10
Hackney, England 9
Bradford, England 9
Southall, England 9
Cardiff, Wales 8
Leeds, England 6
Nottingham, England 6
Newcastle upon Tyne, England 5
Peterborough, England 5
City of London, England 5
Croydon, England 5
Northampton, England 5
Southwark, England 5
Coventry, England 5
Normanton, England 4
Kensington, England 4
Newham, England 4
Hammersmith, England 4
Norwich, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • dmfotoni Darron (DMfotoNI) 🗯📸 (@dmfotoni) reported

    @ThreeUKSupport Is the chat system down?

  • RhysCameronWat1 Rhys Cameron Watkins (@RhysCameronWat1) reported

    Ok this is getting ridiculous now 16 days with signal issues and no compensation for any of it last month with you time to move on @ThreeUKSupport @ThreeUK

  • AyobamiOriola unitedwestand (@AyobamiOriola) reported

    @ThreeUKSupport Pls can o have customer care number to call

  • UncoolTimi Timi of the Endless (@UncoolTimi) reported

    @SheGamerxo @ThreeUK @EE Just crappy service

  • vampyrewillow1 Sash (@vampyrewillow1) reported

    @ThreeUKSupport we purchased your broadband and tried to set it up yesterday and so far it will not work. The network status on your site keeps saying you are fixing an issue with the network in the area.. When will this be resolved??

  • crispbeverage chumpy (@crispbeverage) reported

    @ThreeUKSupport signal is once again non existent in SE13, are you doing any more work that you've yet again for got to tell us about?

  • chrislrobinson Chris Robinson (@chrislrobinson) reported

    @ThreeUKSupport the network status checker has been reporting an issue in my area for the last 10 days. Any ideas on when the issues in SA14 6BJ are actually going to be fixed?

  • dounowhoiam Dan Simpson (@dounowhoiam) reported

    @nowtvhelp Had issues with the app streaming on Pixel 6a. The video froze (most likely due to @ThreeUKSupport network connection) so went back to restart the playback but it shown the next episode instead...

  • naydottboggno naomi (@naydottboggno) reported

    @ThreeUK why is it that anytime i want roaming you guys say ‘sorry we are having technical issues’ and then hang up

  • RadioSykes Ant Sykes 📻 (@RadioSykes) reported

    @georgeickeradio @ThreeUK The best customer service mate 👍👊

  • haslett_jeremy Jeremy Haslett (@haslett_jeremy) reported

    @ThreeUKSupport Good afternoon, I bought a 5G router 2 months ago and have been very pleased with it enjoying 60 -70 mbps. Yesterday it dropped to 2 - 3 mbps which is no use to me at all. Is there a short term problem? My postcode is NP15 1EF. Thank you.

  • HereTooComplain D (@HereTooComplain) reported

    @ThreeUK Why i three trying to force me into a 30 day contract sim? I don't even wanna be with you now. I hate three uk. It's signal is so bad. It should be banned in the uk.

  • MarilynMill_ Marilyn (@MarilynMill_) reported

    @ThreeUK is SO bad. I literally used to have meltdowns when I was with them because the network is absolutely garbage. Switching to @EE is the best decision I made!

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • crispbeverage chumpy (@crispbeverage) reported

    @ThreeUKSupport I do this daily and get the same problems daily. This service is just not good enough.

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