3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 104
London, England 84
Bristol, England 43
Manchester, England 36
Glasgow, Scotland 27
Cardiff, Wales 19
Birmingham, England 18
City of Westminster, England 16
Hackney, England 15
Croydon, England 15
Dublin, Leinster 13
Portsmouth, England 12
Newham, England 11
Southampton, England 11
Nottingham, England 11
Leeds, England 8
Bradford, England 8
City of London, England 7
Batley, England 7
Southwark, England 7
Broadstairs, England 6
Woking, England 6
Crawley, England 6
Hammersmith, England 6
Newcastle upon Tyne, England 5
Leicester, England 5
Waltham Forest, England 5
Normanton, England 5
Reading, England 5
Sheffield, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • emmhon Honey (@emmhon) reported

    @ThreeUKSupport OK, but disappointing customers weren't warned of a planned outage as it is now impacting my work.

  • WeegieJambo Donnie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@WeegieJambo) reported

    @ThreeUKSupport I just want to cancel my insurance. Store refused and I was also refused help on Web Chat, can't even remove it from My Account online. I spent 30 minutes on the Complaints Webchat, only to be told I still have to phone to cancel.

  • dreolicgaming Martin Bamber (@dreolicgaming) reported

    @ThreeUKSupport mobile internet and mobile signal is horrendous today. cant load a webpage. is there some issue at the moment

  • Tattoo_Sleeves Kev 🅘🅝🅚🅨75 R.. (@Tattoo_Sleeves) reported

    @ThreeUK All you can eat plan, note 10+ 5g, on holiday in Greece but getting charged for data? Done the usual off / on but still getting charged? Only on WiFi at the moment as already a tenner down but not ideal! Network showing Wind Greece 2021

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • btsingh Bharat Tony Singh (@btsingh) reported

    @ThreeUK @ThreeUKSupport Worst network for reception I have eve experienced. In the capital at Alexandra Palace and can’t even stream a kids programme on Netflix for the little one! Shocking behind belief. 😡😡😡

  • throg Martin Ingram ن (@throg) reported

    Also whilst my phone is away at Samsung being repaired, which may take a couple of weeks, I can't use your network. Do I get a refund for that? @ThreeUKSupport

  • aawallis1989 A Wallis (@aawallis1989) reported

    Don’t know what’s happened but my @ThreeUK signal at home has gone rubbish. Internet so slow, called them and got told I’d be called back. Nothing. Might go back to @EE

  • emmhon Honey (@emmhon) reported

    @ThreeUKSupport no data service all day in DA17. Your checker says no outage but its being reported widely there are problems. What's going on?

  • EllieMB1 Ellie (@EllieMB1) reported from Wandsworth, England

    @ThreeUK is there an outage as suddenly phone has stopped working

  • WeegieJambo Donnie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@WeegieJambo) reported

    @ThreeUK can you confirm that your high street stores cannot help with account queries? I had an account issue and was told that I'd have to sort over the phone. Not a great service when I'm trying to make a complaint.

  • brownbear72 James Cuthbert (@brownbear72) reported

    @ThreeUK Poor other network to Three calls woeful. No clear calls in Chichester hardly anywhere. Affecting business and personal. 😡

  • simonbeevers Simon Beevers (@simonbeevers) reported

    @ThreeUKSupport As for the SSL issue, that needs to be standard for ALL your webpages!

  • lee_baines Lee Baines (@lee_baines) reported

    @ThreeUK Down for maintenance (2 hours so far) in LL14 1UU. Surely maintenance is scheduled, and therefore customers should be warned beforehand? Trying to work from home :(

  • antmrich Anthony Richards (@antmrich) reported

    @ThreeUKSupport Thank you for that, and no it didn't help, it is only mobile data that is having issues.

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