3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 107
London, England 83
Bristol, England 43
Manchester, England 35
Glasgow, Scotland 27
Cardiff, Wales 21
Birmingham, England 19
City of Westminster, England 16
Croydon, England 15
Hackney, England 14
Newham, England 12
Southampton, England 12
Dublin, Leinster 12
Portsmouth, England 12
Nottingham, England 11
Southwark, England 8
Leeds, England 8
Bradford, England 8
City of London, England 7
Batley, England 7
Liverpool, England 6
Peterborough, England 6
Leicester, England 6
Broadstairs, England 6
Woking, England 6
Crawley, England 6
Hammersmith, England 6
Normanton, England 5
Newcastle upon Tyne, England 5
Waltham Forest, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeAbbott2 Mike Abbott (@MikeAbbott2) reported

    @ThreeUK @ChelseaFC @ChelseaFCinUSA Another crap performance from Chelsea. A question for Lampard - you spent £200m on players of your choice and you've totally watsed their talent. Why?

  • chelsxrm chels 🧡 (@chelsxrm) reported

    @ThreeUKSupport Not working at all

  • JammyShaw Jammy (@JammyShaw) reported

    @ThreeUK why is your service so terrible... wanting to cancel a contract, I have called 3 times now to speak to your incompetent advisors with no success I have 3 contracts with you and I want to cancel every one as I can’t bear to put up with your customer service standards

  • TheReeceTurner Reece Turner (@TheReeceTurner) reported

    @ThreeUKSupport @Three_Is_Broken Trying to speak to your CS about my incorrect final bill. Scripted answers given, incorrect transfers and broken promises. Can you help please? So glad I've joined @VodafoneUK and can now actually make a phone call.

  • frogseye75 Steve Morris (@frogseye75) reported

    @ThreeUKSupport Sorry to bother you. I just googled 'signal and weather' and it says rain etc will affect signal. At the moment the weather is bad and the signal shows 'H' yet everything works as well as I would wish, but my experience is the opposite, Friday was very bright, problems all day.

  • frogseye75 Steve Morris (@frogseye75) reported

    @ThreeUKSupport Hi. Couldn't use phone for several hours Friday morning. Fairly typical. DT4 0BB Signal app always says 'low warning ' Reads -120dBm. Don't profess to know what that means exactly.

  • MilinduW Milindu Wickramarachchi (@MilinduW) reported

    the 3 customer dude just said to my mum that she has a nice name, he's hitting on her - bro this a new low for @ThreeUK

  • ThreeUKSupport ThreeUKSupport (@ThreeUKSupport) reported

    @LENNY_TOMO @ThreeUK @EE [1/2] Hey Lenny, did you request a PAC from us and use it? If so, your number will be transferred within 24 hours of doing this unless you scheduled it to be done at a later date with the new network. Or did you ask us to just cancel the account down? When did you

  • LENNY_TOMO LENNY (@LENNY_TOMO) reported

    @ThreeUKSupport Youse are an absolute joke I’ve been paying for 2 contracts for 2 years never missed a bill but yet soon as I want to leave you cut me off and now start thronging not to answer me no wonder people are leaving you so fast your customer service is an absolute joke scumbag network

  • KStillmanComms Kathryn Stillman (@KStillmanComms) reported

    @Oli_Wilkinson @ThreeUK I feel your frustration - I ended switching mobile providers from @Vodaphone4 to EE because of poor customer service - not from individuals, or the SoMe comms pros, but a poorly thought out uncommunicative silo'd approach to the customer experience if there were problems.

  • beatrixgrimbly Beatrix Grimbly (@beatrixgrimbly) reported

    @ThreeUKSupport @aaronbrockhurst So frustrating. Between this password error and the constant errors with adding top-ups/add-ons it’s almost like Three are trying to lose customers on purpose!

  • NathanJohnPaul Nathan Paul (@NathanJohnPaul) reported

    @ThreeUK @ChelseaFC @ChelseaFCinUSA It would be better if instead of tweeting pointless tweets you focused on your appaling customer service. You're STILL charging me monthly for contracts I didn't take out and you've no signed agreement for 🤷.

  • Appliance_Test London Appliance Testing (@Appliance_Test) reported

    @ThreeUKSupport I have raised complaints over the last w years and each time I call you back no one seems to have a record of these complaints and I have to go through the troubleshooting shite again and a complaint raised agsin, o phone back and mysteriously no record of complaint, DE JA VU

  • liamhaswings Liam Cavanagh 🏳️‍🌈 (@liamhaswings) reported

    @ThreeUKSupport No ones called me so I don’t know sorry. Both times I did it, it was both three forms. When I signed up for the sim only through your website and again when I received it. It’s your network.

  • holliecrap holl (@holliecrap) reported

    Lol @ThreeUK has completely gone to **** lately. Time just get proper broadband 🙄

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