3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 97
Bristol, England 52
Birmingham, England 34
Manchester, England 29
Glasgow, Scotland 24
Cardiff, Wales 24
Hackney, England 18
Dublin, Leinster 17
Portsmouth, England 15
Newham, England 15
Croydon, England 14
City of Westminster, England 13
Southwark, England 11
Nottingham, England 11
Sheffield, England 8
Batley, England 8
Southampton, England 8
Normanton, England 7
Islington, England 7
Crawley, England 7
Hammersmith, England 7
Leicester, England 7
City of London, England 7
Bradford, England 7
Liverpool, England 7
Peterborough, England 7
Leeds, England 7
Paddington, England 6
Newcastle upon Tyne, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • VentiProblemati 🏳️‍🌈 Venti Problematic 🏳️‍🌈 (@VentiProblemati) reported

    @thisispanos @ThreeUK Can never get a signal with Three lol

  • yoongii___ 𝘔 ⁷ #BLM (@yoongii___) reported

    @ThreeUKSupport hi, a friend is having reallly bad signal his 3G doesn’t work and we just tried to have a phone conversation he called me 17 times and I couldn’t hear him any time. Is there an issue in a curtain area?

  • tharcblack 🎃🍁🍂(Au)Tom(n)📚🐧🎭 (@tharcblack) reported

    @thisispanos @ThreeUK They're all horrible. I've been pay as you go for years and I honestly can't see myself ever going for a contract anymore.

  • PullenKMelissa Melissa Pullen-King (@PullenKMelissa) reported

    @ThreeUKSupport No signal all day yesterday and so far nothing today... What is going on? #frustrating #nosignal #gettingpissedoffnow 🤬

  • thisispanos Panos The Greek 🏳️‍🌈 (@thisispanos) reported

    I never do this but guys for your own safety stay out of @ThreeUK!!! They kept charging me after my contract finished and it’s been 4 weeks now that they say my refund hasn’t been processed due to technical reasons. This is theft... SAVE YOURSELF choose a safer provider!

  • Tan_TheMan95 Tan The Man (@Tan_TheMan95) reported

    @DSpice85 @thisispanos @ThreeUK But they are the “best provider” for being absolutely ****!!

  • nigelwUK Nigel Whitfield (@nigelwUK) reported

    Hey @ThreeUKSupport I'm getting "my3auth.text.generic.error" when trying to reset a password. Is your website broken?

  • DanShayby Dan (@DanShayby) reported

    @thisispanos @OnlyMyron @ThreeUK Hardly any actually complains to them that’s the problem.

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

  • xandercreative Xander Creative (@xandercreative) reported

    @ThreeUK what's happening with your online purchases, not working for 24hrs now....

  • veelondon_ YT: VEE LONDON (@veelondon_) reported

    Listen @O2 fix your connection. My UNLIMITED data keeps going on and off. I did not leave @ThreeUK for this!

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

  • KaySarah Sarah Kenyon (@KaySarah) reported

    @ThreeUKSupport I’m outraged you are calling bailiffs in. I have had dd with you 20 years. Why it is not active I do not know. Locked out of account. No one speaking with me. Appalling customer service on helping me resolve this. Angry, frustrated and anxious.

  • noah27714122 noah (@noah27714122) reported

    @ThreeUKSupport I want the services I am paying for I want the problem fixed I do not want you to offer baloney waive off 50% from next bill

  • jackblackyello jackblack (@jackblackyello) reported

    @ThreeUKSupport 5g has been down for about 2 weeks now in IG2. I even bought 5g home broadband over BF sale and even that does not connect to 5g. Only getting 4g and speeds of 15mb. Used to get 400+mb on 5g a few weeks ago. Can you please check to see what is going on???

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