3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 110
London, England 56
Glasgow, Scotland 35
Bristol, England 34
Manchester, England 30
Liverpool, England 30
City of Westminster, England 17
Dublin, Leinster 15
Birmingham, England 14
Portsmouth, England 13
Southampton, England 10
Woodside, England 10
Hackney, England 9
Bradford, England 9
Southall, England 9
Cardiff, Wales 8
Leeds, England 6
Nottingham, England 6
Newham, England 5
Hammersmith, England 5
Newcastle upon Tyne, England 5
Peterborough, England 5
City of London, England 5
Croydon, England 5
Northampton, England 5
Southwark, England 5
Coventry, England 5
Batley, England 4
Kensington, England 4
Middlesbrough, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Badger_Goddess Kai Lam (@Badger_Goddess) reported

    @ThreeUKSupport I really want to know how you’re going to get me to connected to whoever I can air my grievances to about your subpar service and this absolutely miserable experience I’ve had with trying to get my initial complaint resolved since you want to keep disconnecting me

  • Badger_Goddess Kai Lam (@Badger_Goddess) reported

    @ThreeUKSupport YOU KEEP telling me to do this like this helps anything? Do you think I cannot read or is it yourself that lacks reading comprehension? Are you going to address the fact I keep getting dropped from Live Chats and calls with your customer service?

  • aussie_bhoy Spider Pig (@aussie_bhoy) reported

    @ThreeUKSupport Had the same number since joining from another network but for personal reasons would like to consider changing.

  • Badger_Goddess Kai Lam (@Badger_Goddess) reported

    @ThreeUKSupport Ok, so now I don’t actually have a valid photo ID. How are you going to resolve this? I need my initial complaint to be addressed. Are you saying it cannot be addressed until I formally change my details?

  • Badger_Goddess Kai Lam (@Badger_Goddess) reported

    Why is it acceptable to put the responsibility on a customer to correct an error made on their part? @ThreeUK @ThreeUKSupport keep repeating the same statement like I can’t comprehend what they’re trying to tell me about why they couldn’t grant access to my account.

  • Badger_Goddess Kai Lam (@Badger_Goddess) reported

    @ThreeUK @ThreeUKSupport You keep apologising for my inconvenience like it means something to me. It doesn’t. It doesn’t change the fact you’ve wasted my time. It doesn’t change the fact that I’ve been inconvenienced and none of the issues have been resolved.

  • Badger_Goddess Kai Lam (@Badger_Goddess) reported

    @ThreeUKSupport So no, I will NOT be expending any more energy in contacting whatever department you want to fob me off to now. You can put in some effort and decency and actually try and resolve this issue by contacting me.

  • Badger_Goddess Kai Lam (@Badger_Goddess) reported

    My day has consisted of trying to resolve an issue with @ThreeUK @ThreeUKSupport and then being told that they couldn’t access my account because they misspelled my name then to add insult to injury, they keep disconnecting me from their Live Chats.

  • Helder1994_LDN Helder (@Helder1994_LDN) reported

    @ThreeUK i can never load a simple webpage using the network it is actually unbelievable focus on fixing 4g instead of boasting about 5g plans shockingly bad service consistently poor

  • Jill_161 Jill161🤟 (@Jill_161) reported

    @Emzamara Think I need to calm down first haha. Just being messed about by @ThreeUK

  • DourPhoenix DourPhoenix (@DourPhoenix) reported

    @ThreeUKSupport Is it just me thats having trouble with their data at the moment? I can't even get google up.

  • Jill_161 Jill161🤟 (@Jill_161) reported

    @ThreeUKSupport Hey Mark, thanks for responding. No I wasn't given an email address as I refuse to send any information when it wasn't my mistake. I'm cancelling the order I made and raising a complaint.

  • baigrey Bailey Grey (@baigrey) reported

    @ThreeUKSupport We have had faulty service for 3 months and we’ve been asked to pay an outrageous fee to just CANCEL

  • Badger_Goddess Kai Lam (@Badger_Goddess) reported

    @ThreeUKSupport Or are you just cherry picking which parts of my experience you want to want to address? Because it certainly feels like you’re dismissing me and ignoring the core of my complaint.

  • georginakeinzle georgina keinzley (@georginakeinzle) reported

    @ThreeUKSupport To be totally honest I can’t remember, I didn’t need the number or anything I just wanted to cancel the contract as it was up, I’m pretty sure I done it on the app, then I got a letter saying it hasn’t been cancelled and I owe £30

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