3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 112
Edinburgh, Scotland 79
Birmingham, England 38
Bristol, England 35
Manchester, England 34
Glasgow, Scotland 28
Portsmouth, England 23
Cardiff, Wales 21
Hackney, England 21
City of Westminster, England 17
Liverpool, England 17
Dublin, Leinster 15
Newham, England 15
Southwark, England 12
Newcastle upon Tyne, England 11
Islington, England 9
City of London, England 9
Leeds, England 9
Croydon, England 9
Normanton, England 8
Southampton, England 8
Sheffield, England 8
Nottingham, England 7
Bradford, England 7
Leicester, England 6
Wandsworth, England 6
Southend-on-Sea, England 6
Ilkeston, England 6
Crawley, England 6
Woking, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sovlett Dean (@Sovlett) reported

    @ThreeUKSupport Ive tried that the only solution was to send me another sim card which will take 24-48 hours and then I'll need to wait an extra 48 hours for it to activate? I'm just going with someone else. Terrible service.

  • gray Daniel Benneworth-Gray (@gray) reported

    @ThreeUKSupport No specific reason to not support a core feature of the most popular device you sell when all of your competitors do? Little bit weird.

  • samuelteale Sam Teale (@samuelteale) reported

    @NoelMack @ThreeUK @ThreeUKSupport I only have issues with them when I go abroad, I’m so close to moving to EE

  • NoelMack Noel Mack (@NoelMack) reported

    @ThreeUK cut my phone off because they say I’ve been out of the country for two months. (I’ve been out the country for four days) their solution was ‘Buy a local SIM’ @ThreeUKSupport

  • N3FER_T Nefer-T🧡🔥🇧🇧 (@N3FER_T) reported

    3rd time in less than ten days @ThreeUK has had no 4G/5G or both. Sometimes it’s the whole network and our broadband goes too😭😭

  • Olivial44600717 Olivia_louise (@Olivial44600717) reported

    @ThreeUK mobile data is down

  • the_leo_holmes Trans Bear (@the_leo_holmes) reported

    FFS I have an emergency phone for hospital visits. But I have gone over six months without needing it so @ThreeUK have apparently recycled my number & taken my credit. Glad I checked before my next hospital stay 😡 No courtesy email or double check, just grab the money and run.

  • karthikr506 karthik (@karthikr506) reported

    @ThreeUK - Never post any ads on being a good network around croydon region hereon. Be atleast truthful sometimes. 0 KB / sec at 4G which era are you in. Fed up with network

  • Olivial44600717 Olivia_louise (@Olivial44600717) reported

    @ThreeUKSupport your systems on the network coverage sauternes no problem when their its mobile data and sms

  • McDermottQC Gerard McDermott QC (@McDermottQC) reported

    @mikehad26 @ThreeUK That may be the problem Mike … should have asked someone moe attuned …though I criticise 3 and others because the pricing is difficult to navigate and they rely on not being questioned too closely .. I find i can get what I want from another provider using their network for £4

  • _MollieB M o l l i e Brown (@_MollieB) reported

    @ThreeUKsupport I need help, I am in Spain and my data says I have plenty to use but I cannot connect to internet on any network, can’t place call or send text. URGENT please.

  • Carl10353045 Carl (@Carl10353045) reported

    @ThreeUK the worst signal you might claim to cover all the UK...but its very bad get me back to @02

  • JonHullis Jon Hullis (@JonHullis) reported

    @McDermottQC @ThreeUK Three SIM only used to be great value. Its now probably the worst.

  • fr3qce Akouvi (@fr3qce) reported

    @ThreeUKSupport Like I said, this isn’t a contact number for customer service in the U.K. so at this point in time your comment is of no use to me. I have your complaints number on speed dial. The fact I am also a 3 customer I can just call 333 if wanted the same sh**service I’ve been getting.

  • CarterCarter Chris (@CarterCarter) reported

    My friends at idmobile say that @threeuk's service will stop being crappy in seven days time. Which means that Three's service will have been crappy for 8.5 mths out of the last 24. Go #Three...

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