3 (Three) Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

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  Martin Seebach (@mseebach) reported 6 minutes ago

  @OldLondonW14 @ThreeUK If you want to be sure, get a cheap pre-paid SIM from (a provider on) the network and test it before committing to a plan.

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  Suhail 🔥 (@idrees_suhail) reported 6 minutes ago

  @robj3d3 @ThreeUK Three just... sucks as a company. Giffgaff has worked great for me (keep your number, free texts receiving anywhere). Or move all 2FA to authenticator apps now that you're maybe forced to change it anyway

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  🦄 (@IchBinLucee) reported 9 minutes ago

  @ThreeUK bro, why is the caffe nero reward activated immediately and then needs to be used in an hour??? Change it back wtf

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  Trudi Price (@thedude310777) reported 14 minutes ago

  I'm going to do as I've got no laptop or anything. I tried with Sky as I'm with them for broadband and tv for over 10 years yet they won't either. I'm currently going through Cancer treatment so not working at the moment so I'm stuck! @ThreeUK @SkyUK no loyalty

• 
  Daniel upson (@dan_upson) reported 15 minutes ago

  @ThreeUK @ThreeUKSupport had three home broadband for years. Now I'm getting 2mb-10mb download. Single person using the hub and get 400mb on phone using 5g. Makes 0 sense obviously been slowed down by the network

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  D J (@DJ58949) reported 17 minutes ago

  @ThreeUK why is your 5G so bad? I never seem to have any form of signal, no matter where I am.

• 
  Whisperity (@whisperity) reported 18 minutes ago

  @IMAC2 @robj3d3 @ThreeUK Check if your provider supports VoWiFi, and enable it for your number if you haven't already. Go into airplane mode. Enable VoWiFi, and connect to a WiFi network. Wait a few minutes for your phone to authenticate over the Internet into your home company's core network.

• 
  Rob Hallam (@robj3d3) reported 18 minutes ago

  @helloitsolly @ThreeUK @GoRoamless Thanks Olly Yeah, I don't get it either. It's a policy of theirs. They need me to fly back to the UK, use it in the UK, and then I'm good to go again and they'll unblock me. Not happening, so getting my family to help out very thankfully.

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  Mark Shepherd 📐📷 (@shepherdmg) reported 19 minutes ago

  @OldLondonW14 @ThreeUK I think they're all just as bad, reception was better in 1999.

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  f (@bread_bread5) reported 21 minutes ago

  @ThreeUK changing the Caffè Nero code to £2 was my last straw I will be changing phone providers now. The coverage is awful, coffee was the only good thing left about you

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  Antony Attree ☘️ (@AntonyAttree) reported 23 minutes ago

  @ThreeUK can you please explain to me why in the last few weeks your network coverage has become so bad in the BS26 area?? Struggling to send & receive calls & messages,internet is non existent! I have to walk to areas to find signal? What’s goin on

• 
  Rhiann 💎 (@Rhiiyounit11) reported 25 minutes ago

  @ThreeUKSupport can someone tell me how I can make a complaint seen as your online agent clearly doesn’t want to reply to me

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  Jonathan 🇺🇦 (@GayToryJon) reported 30 minutes ago

  How odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….

• 
  Mahmut Tör (@MahmutTor) reported 30 minutes ago

  Dear @virginmedia and @ThreeUK One of you cut our broadband service, the other one doesn’t provide mobile signal even though we pay both of you. could you supply some pigeons please?

• 
  Darpan_V_S (@DarpanVS) reported 32 minutes ago

  @ThreeUKSupport can you improve your 5G speed it’s worst than 2ng nowadays please.