3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mert Susur 🪁
(@MertSusur) reported
@ThreeUKSupport my 5g broadband is not working for hours, it’s unbelievable that I can’t reach to anyone from your support team! Is that normal?
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KB
(@CatfishKoko) reported
@ThreeUKSupport your home broadband connection has been the worst I’ve ever experienced. For months now connection in central London has been intermittent at best. Everyday it’s down. This never happened when I was with Relish. I would rather pay & just leave the contract now
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yh
(@yh04162788) reported
@ThreeUKSupport E1 6LW - still down at 9pm tonight so going on 5 days by tomorrow morning
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Damo
(@Original_Damo) reported
@ThreeUKSupport my connection has been awful for 5 days now, can't access anything. With once again after each time i call they give me no time on how long it will be down for!!
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Cherrie Dawnstar Art & online gaming.
(@CherrieDawnstar) reported
@ThreeUK net down on and off last few days WC1N1AQ area. Yes, have tried restarting it, and the pin restarting and waiting five minutes and both hubs still playing up last few days. Was OK earlier, down again?
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Patrick Forde
(@atem78) reported
@ThreeUKSupport 38 hours from initial request and still not managed to port my number from 3 PAYG to contact. Awful.
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g.s.t.r 2021
(@Gstr2021) reported
@jasjrkw @ThreeUKSupport It's down everywhere.. Abysmal poor network signal
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Jack Rowand
(@rowandjack) reported
@ThreeUK @SignaLtd This is unbelievable. You could at least acknowledge on your website that there is a problem so people don't drive themselves crazy trying to fix things at home! It's DNS server issues I think.
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Nick Corner
(@nicksevecorner) reported
@ThreeUKSupport I’m with TJ on this. Assume you’ll refund me a portion of my monthly bill as you’ve not provided a service that I’m in a contract with you for
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Alex Dixon
(@alxdxn) reported
@cycleoptic @ThreeUKSupport I spoke with the live chat team. We did a hard reset on my router and I'm now back to good service. The agent was confident that this would resolve the issue permanently as other customers who'd done the same didn't have the ongoing issues
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Michael Shulver
(@MichaelShulver) reported
@bl4ckych4n @ThreeUKSupport It has been ok today. The really annoying thing is the lie of ThreeUK’s outage maps. They are a complete fantasy. Their online help is also a waste of time. … circular logic.
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Joker
(@swindonjoker) reported
@ThreeUK A big network that can't update the email you log on with when you update your email. Been trying to resolve for weeks through live chat, tel calls with tech team, complaining... they said it's their issue but had so many calls, been cut off and spoken to rudely... stay away!
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Joker
(@swindonjoker) reported
@ThreeUK what's the progress on the issue where log on email doesn't change when someone updates their email? You've told me it's your issue, so please explain more? Having a terrible experience right now...
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Judy Butler, fan of Sunderland AFC
(@judysimpson222) reported
@nelliecarty @ThreeUK We’ve found that customer service has generally deteriorated since the beginning of the pandemic.... which is often cited as the excuse. Is it because people are working at home and not being supervised? After an hour long visit to a branch and nearly a full day on and off the...
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Jack Rowand
(@rowandjack) reported
@ThreeUK Hi. I am 1 week into a 5G home broadband contract. It has been basically unusable for the last 3 days. Can I get an explanation of what the problem is with the network please? Or I'll have to cancel in the cooling off period.
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