3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 455
Edinburgh, Scotland 124
Glasgow, Scotland 95
Birmingham, England 91
Manchester, England 87
Leeds, England 57
Liverpool, England 56
Southampton, England 53
Slough, England 52
Southwark, England 48
Newcastle upon Tyne, England 48
Cardiff, Wales 45
Bristol, England 41
Nottingham, England 34
Dublin, Leinster 32
Hackney, England 28
Middlesbrough, England 24
Portsmouth, England 24
Deptford, England 24
Fulham, England 24
Croydon, England 23
Islington, England 23
Bradford, England 23
Tower Hamlets, England 21
Norwich, England 18
Kettering, England 17
Leicester, England 16
Milton Keynes, England 16
Plymouth, England 15
Hayes, England 15

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • hhysted Helen Hysted (@hhysted) reported

    Hey @ThreeUK I’m getting quite a lot of calls from 3 asking if I’m satisfied and to discuss offers! I’m not at @ThreeUK customer anymore and I’ve asked not to be called. Can you sort this or do I need to discuss with your regulator?

  • garethharrison Gareth Harrison (@garethharrison) reported

    @VodafoneUK @ThreeUK Dear Vodafone, please sort out the three network. It’s ******* shite!

  • garethharrison Gareth Harrison (@garethharrison) reported

    @ThreeUK your network is shite.

  • AshCooper_1 Ash (@AshCooper_1) reported

    @ThreeUK what on earth is going on with signal atm absolute shite

  • RachT234 RachT234 (@RachT234) reported

    Out of frustration, I called @ThreeUK via Relay UK on 21 June to ask about a refund. I immediately asked to be transferred to billing. The agent ignored my request and spent over 25 minutes speaking at me, not with me. The Relay Assistant even prompted them to slow down. They didn’t.

  • gio1ace GioAdvises (@gio1ace) reported

    @ThreeUKSupport what is going on calls are going through but I can’t hear anything nor can I receive any calls your network is so ****

  • Richard79059 Richard Green (@Richard79059) reported

    @ThreeUK Was told that I didn’t answer my phone for GP call appointment then reception told me that 2 emails was sent, which was not received on my phone , Very poor customer service from Three I checked the three web site , Message read no issues,

  • christopher_eng Christopher England 🇬🇧 (@christopher_eng) reported

    @ThreeUKSupport My partner's phone has suddenly decided it can't register on the network. She's in Liverpool, L1. Is there a network issue?

  • PullanTrustees Robert Pullan (@PullanTrustees) reported

    @ThreeUK @ThreeUKSupport never had so much intermittent and slow network since the merger closed. Are you fiddling with things? WV1 near the Shell garage.

  • bluekatie25 Katie-Louise (@bluekatie25) reported

    @ThreeUKSupport Hi after being promised a resolution by Friday it has still not been resolved. I have now been told they don’t know how long it will be till it’s sorted. This is not good enough

  • DCuckney David Cuckney (@DCuckney) reported

    @ThreeUK must be the worst customer service ever. Signed up for new contracts and they still have not been activated a week later and no one can help when you call. Can someone get in contact with me

  • GTFCDCCC ANDY (@GTFCDCCC) reported

    @NotFarLeftAtAll @ThreeUK 4 months are you some of muppet !! Ive been with them years currently state of the art Iphone broadband 5G at £28 a month 👍 makes me wonder wot other **** you posting

  • GeordieArmani Geordie Armani (@GeordieArmani) reported

    @NotFarLeftAtAll @ThreeUK We have sky at home, no complaints and excellent service.

  • thecarr66639092 🥕 carrot 🥕 (@thecarr66639092) reported

    @ThreeUKSupport I made complaint earlier x2 ( for both of my phones ) told them no I do not agree to close the complaint , but have received emails saying thanks for closing the complaints Not acceptable , will be going ombudsman

  • RachT234 RachT234 (@RachT234) reported

    @guyrleech @ThreeUK The reason I wouldn't be surprised is their customer service is awful

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