3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 110
London, England 90
Bristol, England 49
Manchester, England 32
Glasgow, Scotland 26
Birmingham, England 24
Cardiff, Wales 22
Dublin, Leinster 17
City of Westminster, England 16
Croydon, England 14
Hackney, England 14
Newham, England 13
Batley, England 9
Southampton, England 9
Portsmouth, England 9
Nottingham, England 9
Southwark, England 8
Bradford, England 8
City of London, England 7
Peterborough, England 7
Leeds, England 7
Liverpool, England 7
Woking, England 6
Leicester, England 6
Broadstairs, England 6
Crawley, England 6
Hammersmith, England 6
Middlesbrough, England 5
Newcastle upon Tyne, England 5
Normanton, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AricoMotions Arico (@AricoMotions) reported

    @MarkBeerstar58 @ThreeUKSupport Same issue ?

  • CFC_KELL10 KELECHI$ TLG💙 (@CFC_KELL10) reported

    @ChelseaFC @ThreeUK Pepe look unhappy, what’s the problem man

  • mentazm mentazm (@mentazm) reported

    Another day stuck on H+ instead of 4G in EH6. Please fix it @ThreeUKSupport @ThreeUK @wearedoomed_162

  • jameslouiseg James grainger (@jameslouiseg) reported

    @ThreeUK delivery of new handset confirmed for the 24th Sept (‘i will receive a text on the morning of delivery with a time’) - still waiting. Is there a problem with deliveries ?

  • Catastr0phe2 sophie (@Catastr0phe2) reported

    @ThreeUKSupport Yeah! I haven’t wiped my old phone yet so I’m not sure if that is messing with it. My new sim/phone works (signal etc) but my number just hasn’t connected

  • mursalmo_ Arturo (@mursalmo_) reported

    @ThreeUKSupport you guys are the worst when it comes to customer support

  • jameslouiseg James grainger (@jameslouiseg) reported

    @MarkBeerstar58 @ThreeUK Absolutely - press 1 to go away.2 to permanently be placed on hold 3. To speak to someone sympathetic who cannot help you at all. Why did I bother

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @ThreeUKSupport @chrrobinson I have the same problem. Dogshit network. Poor signal

  • yellbellinexile Georonimo (@yellbellinexile) reported

    @ThreeUK The best time of the week (more likely month if lucky) will be when my Three 4g broadband is finally working... still no word from Three as to what the issue is and how long its going to take. Friends on @EE on the other hand have had regular updates containing actual info!

  • _Eddie76_ Eddie (@_Eddie76_) reported

    @ThreeUK you have sent me a message asking me not to leave. Sorry…you use overseas contact centres and despite any claims you make, language is an issue. Nobody has understood the issue I’ve had for the past 12 months so I’m not going to renew to endure more of the same

  • RichieCUBZ RichieCUBE (@RichieCUBZ) reported

    @JPC574 @SuperSaf @ThreeUK You… can? Apple is literally THE company that is known for leaving support on older phones for years and years

  • bearded_courier the_bearded_courier (@bearded_courier) reported

    Why do @ThreeUK @ThreeUKSupport still not support @apple #AppleWatch for data/calls? Losing out on so many customers because of this,

  • chrrobinson (((Chr Robinson))) (@chrrobinson) reported

    Just had another two step validation nightmare because @ThreeUKSupport cannot provide a signal inside or outside of my house to my mobile. What am I paying for? 😡

  • AutoCrewe Crewe Auto Detailing (@AutoCrewe) reported

    @ThreeUKSupport Is it possible to get a copy of a chat, I asked many times during my upgrade conversation for the emails but they never came. The agent did give me a chat ID to refer to though. Thanks.

  • operacat Catharine Woodward (@operacat) reported

    Oh lovely. @ThreeUK support just cut me off when phoning them from another line as they have cut my phone off despite my bills being up to date and me doing what they asked. Not sure what to do next.

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