3 (Three) Outage Map
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
3 (Three) Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|Belfast, Northern Ireland||37|
|Kingston upon Hull, England||12|
|City of Westminster, England||11|
3 (Three) CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
3 (Three) Issues ReportsLatest outage, problems and issue reports in social media:
Hey @ThreeUK it’s been 1 month+ since I asked u to reconnect my number. you’re still taking money from my account for a service you’re not providing. 10 days since my last email. Any chance you can fix this now?? Guess 6 years of being a customer doesn’t count for much with you.
@ThreeUKSupport hi- having issues with internet. Please can you help.
@ThreeUK I have issues with my internet. Can someone help me please ? Is there a way to reset the data to try and resolve the issue ?
@ThreeUKSupport No resolution*
@ThreeUKSupport You guys owe me money and you’re not giving it to me, I’m speaking to managers of managers of managers to be receiving to resolution????
@MrMNEK_ @ThreeUK Same here if I knew how incompetent they were from the begging I never would have gone with them
When you get home WiFi on 3 and ring up because its not working and they send a new sim card for it but cancel your phone and give u a new mobile number with a sim for that instead!!! @ThreeUK @ThreeUKSupport
@ThreeUKSupport Had my sim about 3 years now, maybe just over. Still having issues when I leave the house. Yes, you are right I have done all the restarts etc. Went for a walk earlier and had to go to mobile network again and re choose 4g took a couple of minutes, but came back eventyally
@stiwdiojg @ThreeUKSupport @TheHannahBayne To companies like 3, you're just another whinging customer. If they knew as I do, that you're a carer for an 88 year old whose only lifeline to her family is mobile data, they might think differently. Or maybe not...
@Natalie_Smithhh @ThreeUK Its a joke, I have full bars but Internet just doesn't work, makes no sense..
@ThreeUKSupport hello. do you have an issue in EH11 2NQ? Web pages and apps have been lagging and buffering on & off, all day. I've checked everything is up to date and restarted phone, to no avail. Thank you!
So. @ThreeUKSupport with the service disruption in my area that you have told me about via text. Since I have a mobile broadband contract that I can't use due to these issues. Are you going to refund me for the service you have charged me for but I cannot use?
@ThreeUKSupport do you have an email address I can use to make a complaint please?
@ThreeUK no signal again! What exactly am I paying for?!
@ThreeUKSupport never attended the live chat sorry, just checked the speeds tonight, slight improvement 3.25mbs it's getting better, but no where near the 60-70mbs we had a few weeks ago 😢