3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 111
London, England 91
Bristol, England 50
Manchester, England 32
Glasgow, Scotland 25
Birmingham, England 24
Cardiff, Wales 22
Dublin, Leinster 17
Hackney, England 15
Croydon, England 14
Newham, England 13
Portsmouth, England 11
City of Westminster, England 11
Nottingham, England 9
Batley, England 9
Southampton, England 9
Southwark, England 8
City of London, England 7
Bradford, England 7
Peterborough, England 7
Leeds, England 7
Liverpool, England 7
Sheffield, England 6
Woking, England 6
Leicester, England 6
Broadstairs, England 6
Crawley, England 6
Hammersmith, England 6
Middlesbrough, England 5
Newcastle upon Tyne, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • burlz98 sam burley (@burlz98) reported

    @ThreeUKSupport Nope never got the answers I needed, phone was put down after an hour and 15 mins on hold

  • PedroCabanna Mr Pete (@PedroCabanna) reported

    @ThreeUK My phone is doing fine. Can’t wait to get a new network though. Three is bloody useless.

  • treyc_baby Dolly (@treyc_baby) reported

    @ThreeUK I’ve had no signal ALL DAY and literally still don’t have any !! What is going on ???

  • ChrisstylesWeb Chris Styles (@ChrisstylesWeb) reported

    @ThreeUKSupport Hey are your chat queues backing up? 40mins still waiting for a response. Not sure if it’s just broken??

  • Tyla_Cymru Tyla Jordan (@Tyla_Cymru) reported

    @ThreeUKSupport Can you help with a Business order that a rep named Frazer Auld helped with. The initial discussion was on the 25th Nov. Follow up email sent with all required info/documents, and I have sent multiple additional emails. I've not heard back. Ref BDB35

  • Mytravellingbu1 Mytravellingkindle (@Mytravellingbu1) reported

    @ThreeUK Love how you think you can charge your customers a complete different amount to what was promised! worst customer service I have received to date

  • hayds_g H. (@hayds_g) reported

    @ThreeUKSupport Cancelled with one of your agents, unfortunately because I had two contracts with you it never occurred to me that it wasn’t done and cancelled like requested Chris. I shouldn’t have to “notice” when a request has been made.

  • planetf1 Nigel Jones (@planetf1) reported

    @sxaTech @ThreeUKSupport @SMARTYMobileUK I ran out of runway on my voda contract - otherwise fine. Missed out on the best deals, so since I've moved figured it was an opportunity to reset. I might be partially regretting that thought if I'm honest. Vodafone is a damn good network generally.

  • planetf1 Nigel Jones (@planetf1) reported

    @sxaTech @ThreeUKSupport @SMARTYMobileUK Voxi... worth a shot. Currently using it as my main 'broadband' connection in a #Huawei B535 router. Though sadly down from the 150+ (up to 250 Mbps) in Kemptown to 40-50 mostly in new home (seen 70 once). [BTW no wifi calling / VoLTE]

  • Malik18969933 Malik (@Malik18969933) reported

    @ThreeUK ever since I got my phone contract with three my phone signal has been on 1 bar. My internet and calls keep cutting off and I’m paying around £70, it feels like I’m getting the short end of the stick. I’ve tried resetting the network 😢😢

  • libovskii Anya Libova 🤓 (@libovskii) reported

    @ThreeUKSupport Yes. I am still able to connect at some stations and obvi was able to do so all the time before this issue

  • fxashun FA. (@fxashun) reported

    After a 2 hour battle with three they’ve finally agreed to let me leave my contract without having to pay the early contract fee. @ThreeUK have the worst internet service known to man. It’s embarrassing

  • AaronCromwell3 AceOfSpace (@AaronCromwell3) reported

    @ThreeUKSupport Still waititng for you people to fix the "issues" in my area, why is it so difficult to provide the service you promised 🤔.

  • jjamtomorrow Jam 2 moro (@jjamtomorrow) reported

    @ThreeUK can you please explain why my wife has received such disgusting service from you? She cancelled a contract and took out a new contract in July. Unfortunately she is still paying for the previous contract. Please attached the texts received stating that she would recieice

  • nilantha_a Nilantha (@nilantha_a) reported

    @ThreeUK WTH is going on Three?? My mobile's Data connection has been non-stop ropey for the past 3 months. There's rarely been a good consistent week without poor connection on my 4G. Absolutely rubbish service! #fail

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