3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 121
Edinburgh, Scotland 84
Bristol, England 50
Birmingham, England 40
Manchester, England 34
Glasgow, Scotland 24
Portsmouth, England 23
Hackney, England 21
Cardiff, Wales 20
Liverpool, England 17
Dublin, Leinster 16
City of Westminster, England 15
Newham, England 14
Croydon, England 14
Sheffield, England 12
Southwark, England 12
Newcastle upon Tyne, England 10
City of London, England 9
Nottingham, England 9
Islington, England 8
Leeds, England 8
Bradford, England 8
Southampton, England 8
Northampton, England 7
Batley, England 7
Wandsworth, England 6
Southend-on-Sea, England 6
Peterborough, England 6
Normanton, England 6
Kensington, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tezzasez Terry Burr (@Tezzasez) reported

    @ThreeUKSupport I’ve had no signal at work now for 3 weeks. It’s getting a bit silly now. Post code is N11 1GN I don’t have Wi-Fi available to me either so I am not able to be contacted for 3 weeks whilst at work

  • dissfunktional Diss-funk-tional (@dissfunktional) reported

    @threeuk there are people in war zones with network coverage and here I am sitting in the next postcode trying to catch up with all Iv missed in the last 7 days .. unacceptable

  • nataschaowen natascha (@nataschaowen) reported

    @ThreeUK hey ! I am a 3 customer and I just wanted to know how I get the presale code for wireless tickets ?

  • Teenytinytoni1 Toni (@Teenytinytoni1) reported

    @ThreeUK My 78yo vulnerable mum was sold a 2y phone contract this week that she cannot afford. We went into the shop yesterday to cancel it but we’re told it was ‘no returns’. She is now left with the choice to eat or pay the bill! How is this possible?

  • joblogg41360819 jo bloggs💙 (@joblogg41360819) reported

    @ThreeUKSupport no, i don't think that'll be of any use anyway. it's not the problem - the problem is apparently three haven't any record of me changing plan! but maybe i'll just wait til the 5 day period for the text is up.

  • only_jokering Adam (@only_jokering) reported

    @ThreeUK @ThreeUKSupport There's a problem with the codes you get on Three+ for Cineworld. Every time I have used them, the site comes with a payment authorisation error. Every time I need to contact Cineworld to sort it out. Is it just mine that don't work?

  • OfficialFlatCap Shaun Grice (@OfficialFlatCap) reported

    @ThreeUKSupport Mark, honestly thank you for your time to reply. I just don’t get the confusion with my phone line, I’ve got customer service and complaints trying to con me into agreeing into new things, I’ve asked for a deadlock letter three times and been denied it. It’s exhausting :(

  • unhingedscorpio dope ***** magic (@unhingedscorpio) reported

    @ThreeUKSupport trying to buy wireless tickets and it’s not letting me i’ve been trying for half an hour. can you fix it

  • only_jokering Adam (@only_jokering) reported

    @ThreeUKSupport The code works, but the payment screen always fails. But it's only with the Three+ code, never with my unlimited card or with a full paying ticket.

  • TomShucksmith Tom Shucksmith ≅ (@TomShucksmith) reported

    @unhingedscorpio @ThreeUKSupport My links not working for the presale (got a code) could you try sending me the one you have please

  • MuppetCrazy Muppet Crazy (@MuppetCrazy) reported

    @ThreeUKSupport Any reason for kicking me off yet again to a different sim plan this is the 4th time in 5 months anyway your offers sucks 12gb for £19 no EU roaming and CPI increases mid term move to your partner company smarty 60gb for £10 no CPI and EU roaming 3 do better..

  • Tezzasez Terry Burr (@Tezzasez) reported

    @ThreeUKSupport Thanks Kirsty. However having to pay for a months bill with no signal is pretty appalling

  • joblogg41360819 jo bloggs💙 (@joblogg41360819) reported

    @ThreeUKSupport good because i am struggling with a very impatient live chat guy who doesnt seem very nice!! he doesn't understand anything i'm trying to say and is starting to be rude. anyway i definitely signed up to new plan yesterday or day before and now it isn't showing up at three

  • LockeKev Kevin Finnie-Locke (@LockeKev) reported

    @ThreeUK arrived in USA on holiday and nothing??? No data, signal nothing???

  • joblogg41360819 jo bloggs💙 (@joblogg41360819) reported

    @ThreeUKSupport i really wish i could email three this is terrible for a communication company.

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