3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 86
Bristol, England 43
Manchester, England 37
Glasgow, Scotland 27
Cardiff, Wales 19
Birmingham, England 18
City of Westminster, England 16
Hackney, England 15
Croydon, England 15
Portsmouth, England 12
Dublin, Leinster 12
Newham, England 11
Southampton, England 11
Nottingham, England 11
Leeds, England 8
Bradford, England 8
City of London, England 7
Batley, England 7
Southwark, England 7
Hammersmith, England 7
Woking, England 6
Sheffield, England 6
Crawley, England 6
Leicester, England 5
Waltham Forest, England 5
Normanton, England 5
Reading, England 5
Peterborough, England 5
Liverpool, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • INSAFI786 Innocent Kashmiri 🇬🇧 (@INSAFI786) reported

    @ThreeUKSupport On day time and evening time your service become 2G. Your coverage checker make you fool Wrost service here on the name of 5G

  • 1982Starscream Starscream (@1982Starscream) reported

    @ThreeUKSupport I got a new contract and phone with you on Thursday and the wifi does not work properly, reset the phone and it still won't work. Tried on multiple routers and still doesn't work. Will you give me my money back?

  • hockeynutta Val (@hockeynutta) reported

    @ThreeUKSupport Thanks for the info…I tried your phone customer service and they told me it wasn’t due to be fixed until 2/12!!!!!!!!!

  • monkey__nuts Rob (@monkey__nuts) reported

    @theforceofKozma @ThreeUK I left Three due to them removing inclusive EU roaming. Joined ID Mobile who do give inclusive roaming. And use Three as their network provider. Oh, and a fair bit cheaper per month

  • twelvty Mark Yates™ (@twelvty) reported

    @beechishere @EE @ThreeUK I switched from EE to Virgin Cheaper and the EE network backs up the Virgin network!

  • 1982Starscream Starscream (@1982Starscream) reported

    @ThreeUKSupport Speed won't go above 30 mpbs but with ping at 984 I literally can't do anything with it. As I say tested on multiple routers and friends all getting 800 mbps down on same connection.

  • INSAFI786 Innocent Kashmiri 🇬🇧 (@INSAFI786) reported

    @ThreeUKSupport My mobile is good condition i just problem using internet nothing else

  • theforceofKozma Diego ********* 🪴 (@theforceofKozma) reported

    @ThreeUK Leaving Three due to the poor service & attempts by customer services to mislead. Rang up with query. Then given the usual, "You can get an upgrade good customer rubbish". Was advised I could get S22 signing a new contract. Was then told no sir, you are having 2 contracts???

  • FaranAh5556525 Faran Ahmad (@FaranAh5556525) reported

    @ThreeUKSupport Why does my internet keeps going to 3G I keep having to do the airplane mode trick to get it back to 5G but it still goes down to 3G every 10-20 mins how to fix this? Thanks iPhone 12 Pro Max IOS 16.1.1

  • hockeynutta Val (@hockeynutta) reported

    @ThreeUK no internet AGAIN! AB42 0PE update please not just the standard we’re sorry we’re attending an issue…when will it be on 😡😡

  • mentazm Mentazm (@mentazm) reported

    Can't get a 4G signal in EH6 @ThreeUKSupport stuck on H+ and it's too slow to do anything

  • pbedi PB Guru Bharat Jodo 🇮🇳 (@pbedi) reported

    I am a @ThreeUK user and I need to say this, Three has a **** website, keeps showing you login screen as you visit home page and click on My3 link, bloody doesn’t remember that you are already logged in. Wasn’t expecting from such a big brand, very disappointing

  • hollybrooks0527 Holly Brooks (@hollybrooks0527) reported

    @ThreeUKSupport 3 days and I haven't been able to get through to your customer service chat as it just says try later and the phone line has been hours on hold every day!!

  • KarlosW Karl Wardlaw (@KarlosW) reported

    @ThreeUKSupport The old Sim only shows as being able to make emergency calls. Had an email saying 3-5 days and a tracking number. However, it doesn't say who is delivering the sim so am unable to track it

  • INSAFI786 Innocent Kashmiri 🇬🇧 (@INSAFI786) reported

    @ThreeUKSupport I will cancel your contract soon as possible

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