3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 488
Glasgow, Scotland 132
Birmingham, England 125
Manchester, England 97
Southampton, England 90
Dublin, Leinster 82
Slough, England 70
Liverpool, England 67
Edinburgh, Scotland 63
Leeds, England 62
Cardiff, Wales 59
Bristol, England 52
Hackney, England 50
Southwark, England 43
Newcastle upon Tyne, England 38
Nottingham, England 37
Tower Hamlets, England 36
Bradford, England 35
Sheffield, England 34
Belfast, Northern Ireland 31
Middlesbrough, England 30
Croydon, England 29
Portsmouth, England 28
Leicester, England 25
Islington, England 24
Reading, England 24
Plymouth, England 23
Fulham, England 21
Dagenham, England 21
Bolton, England 20

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kicking_up_Dust Kicking up Dust (@Kicking_up_Dust) reported

    @ThreeUKSupport no signal in AB34 Aberdeenshire all day. Are there known issues?

  • MaimaiKhan8 Maimona (@MaimaiKhan8) reported

    @ThreeUK the worst customer service I have every received. Spoken to 7 agents, phone cut 3 times... apologies 7 times. My new phone never arrived #worstnetworkprovider

  • xubeifang 许北方xubeifang (@xubeifang) reported

    @DixonsCarphone @ThreeUK @iD_Mobile_UK I have a contract with 3G companies, but 3 companies have been stopped from February 23, and I have been inquiry and don't give any reply. 3 Company service is too bad. I would like to ask 3 companies to provide a network?

  • ItsLakeiah #EndSARS (@ItsLakeiah) reported

    @ThreeUKSupport hello I can’t call the uk & I need help doing so

  • OMERTA600 Angry Customer (@OMERTA600) reported

    I have within the last 6months wrote customer service trying to discuss the shitty price of my current contract and discuss doing better for this upcoming renewal, they didn't even respond to me. My advice to all is to stay clear away from threeuk

  • obismonkey Tanya (@obismonkey) reported

    @ThreeUKSupport are there issues with your app? Unable to reset password, keep getting an error message.

  • BabtistBarry Barry babtist (@BabtistBarry) reported

    @ThreeUKSupport Yes,it's congestion on the network and the infrastructure has been problematic for 2 weeks now. I live in an area with good coverage but am constantly unable to use the internet due to slow ping rate and slow data.

  • GarethTheobald Gareth Theobald (@GarethTheobald) reported

    Wow @ThreeUK are you ok ***? Three days of trying to speak with an advisor who's system is working? Not to mention having to sit on a phone mast to get a sniff of a Signal. #ThreeSucks

  • LucyLou25967015 Lucy Lou (@LucyLou25967015) reported

    @ThreeUKSupport why for last 4 days has my Internet speed been so slow I'm not even getting 2mbps. There's no issues in my area and don't fob me off telling me turn device off etc I've done it all. Service stinks

  • AntiSocialFatMe TheAntiSocialFatMan 🎮🏳️‍🌈 (@AntiSocialFatMe) reported

    You have no idea how frustrating it is trying to build a channel and community around an online MP game when @ThreeUK 4G signal has gotten so bad in the pasty 6 months it's like playing with Dial Up... Even worse is how Three acknowledges that's it's bad, but refuses to fix it.

  • Stephen05162653 Stephen (@Stephen05162653) reported

    @ThreeUK I have been without a phone signal for 9 days, they say faulty sim card .... but 9 days, and hours on chat to be told tonight that I have to wait another 48 hours! Pathetic customer service Don't get a contract with Three UK

  • andrewkane80 Andy Kane (@andrewkane80) reported

    @bennylad15 @ThreeUKSupport @ThreeUK Ah mate I feel your pain. I had a right chew on with them last week to the point I cancelled my contract with them. Left them on Tuesday & got a text off them today saying they resolved my problem & if I could call back to finish placing order #clueless

  • bennylad15 Ben Wallace (@bennylad15) reported

    @ThreeUKSupport @ThreeUK absolutely bloody useless. Trying to help my Nanna about her account and can’t get through on the phone, or live chat. What’s the point?

  • pickled_tinker Ian Grody (@pickled_tinker) reported

    It's a shame, because I considered @ThreeUK the pond scum. Amazing how rapidly an opinion can change. Looks like I will have to ADR this matter, have my bank effect extended warranty and slap this nasty as network with a nice civil claim toboot.

  • _3sny Samah (@_3sny) reported

    They acc annoy me @ThreeUK fix up

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