3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 125
London, England 57
Bristol, England 32
Liverpool, England 29
Glasgow, Scotland 26
Manchester, England 23
Dublin, Leinster 18
City of Westminster, England 15
Portsmouth, England 12
Birmingham, England 10
Woodside, England 10
Dunfermline, Scotland 10
Southall, England 9
City of London, England 8
Hackney, England 8
Peterborough, England 6
Northampton, England 5
Cardiff, Wales 5
Southampton, England 5
Middlesbrough, England 5
Coventry, England 5
Newcastle upon Tyne, England 4
Leeds, England 4
Normanton, England 4
Hammersmith, England 4
Kensington, England 4
Hounslow, England 4
Newham, England 4
Newport, Wales 3
Sheffield, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GBSexpert Rebecca Dakin (@GBSexpert) reported

    @ThreeUKSupport Yes it’s a new contract I’m about 3 months in. Very happy with the network, it’s just the phone. I need the Google play or I phone to get the apps I need for work. I hope there’s something you can do please🤞🏼

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 (@darrentedeschi) reported

    Chinese government are using this to literally exterminate a culture & @ThreeUK won't allow me to cancel unless I pay off the contract amount with a 3% discount! £293.76 + £22 (30 days notice). I asked the telephonist to forward me to a supervisor....anyone with a moral

  • markyb320 Mark (@markyb320) reported

    @ThreeUKSupport Thank you. I've often used my data abroad and never had a warning limit. I posted about 20 pictures on social media and I've had a limit warning, that's crazy 20 pics wouldn't use up 80% of 20gb something isn't right.

  • bully185 Sosig (@bully185) reported

    @ThreeUKSupport what's going on with the signal in the Neath Abbey area today wuss?? Its up and down like Jordan's knickers today 😫

  • Philbradley Phil Bradley (@Philbradley) reported

    @ThreeUKSupport Yes, I spoke to 3 support and was told my email address would be taken off your system. A company that knows what it is doing will verify an email address before starting to use it.

  • markyb320 Mark (@markyb320) reported

    @ThreeUKSupport I've only just upgraded my contract with you, is there a cooling off period we're I can cancel? I'm already regretting renewing.

  • NancyCavill Nancy Cavill (@NancyCavill) reported

    @ThreeUKSupport Absolutely rubbish signal in the Abergavenny area AGAIN. Been like this for weeks. One bar fluctuating to two bars of signal most of the time

  • omerdays O (@omerdays) reported

    @ThreeUKSupport I’ve done everything short of flushing my phone down the toilet , your coverage is just awful

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 (@darrentedeschi) reported

    conscious and am told flat out, NO no-one wants to talk to me higher up. So what lovely customer service @ThreeUK! Only choice I have now is cancel my direct debit. If you don't listen to a customer's complaint & act to allay my concerns about @Huawei treatment of #Uyghurpeople

  • AsiaCwalina asia (@AsiaCwalina) reported

    @ThreeUKSupport January and now I being told by 5 different customer service prople that it has been return which is not true !

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport Looks like you're not connected to a network. Check your settings and try again. Try: Turning off Airplane mode Turning on Mobile data or Wi-Fi Checking the signal in your area

  • nikkigrewal nikkigrewal (@nikkigrewal) reported

    @ThreeUK It’s so disgusting how you guys lie to your customers. Despite 4 phone calls my issue is still not fixed. The 4 contracts my family have will all be cancelled today. Fed Up

  • omerdays O (@omerdays) reported

    @ThreeUK tell me why we can fly a drone on Mars but you guys can’t get more than two bar signal anywhere in the country

  • markyb320 Mark (@markyb320) reported

    @ThreeUKSupport Thanks, my phone says less than 300 mb over the past 2 days, 10gb over the past month of which 5gb was tethering so how I could be near the limit is beyond me. Think there's a problem somewhere, can you access my account and check?

  • AsiaCwalina asia (@AsiaCwalina) reported

    @ThreeUK worst company ever , took my deposit of £150 when I sign the contract . I called and spoke to over 10 people about my deposit and ask when I can expect refund of the deposit and now being rudely inform that they already returned that to me which is total bolox !!!!!!

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