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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 24
Edinburgh, Scotland 74
Cork, Munster 1
Hammersmith, England 8
Leeds, England 8
Halifax, England 2
Southend-on-Sea, England 5
Birmingham, England 36
Falkirk, Scotland 2
Bristol, England 33
Dublin, Leinster 16
Ashford, England 1
Nottingham, England 8
London, England 83
Sutton in Ashfield, England 1
Portsmouth, England 23
Oldbury, England 3
Torquay, England 1
Glasgow, Scotland 23
Chipping Norton, England 1
Barnsley, England 1
Solihull, England 1
City of Westminster, England 12
Newport, Wales 4
Harringay, England 5
Enfield Town, England 2
Newham, England 10
Southwark, England 12
Tower Hamlets, England 1
Durham, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nickjames820
    Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles

  • FlappyBerk
    Christian (@FlappyBerk) reported

    @ThreeUKSupport I raised this at the point when I joined my SIM contract & stayed on (repeated) assurances that it was in the process of being repaired. Now after 3 months that's changed to there being no plans to fix. Is an early PAC out to another network possible in this circumstance? Thanks

  • FlappyBerk
    Christian (@FlappyBerk) reported

    @ThreeUKSupport It's the town centre (although home speeds aren't much better). Coverage checker says "very good service", I was originally told it was a fault that was being fixed? Is there going to be any attempt to resolve so there's a decent service in this town?

  • PSobocki
    Peter Sobocki (@PSobocki) reported

    @ThreeUKSupport 4g Network service in Walsall WS4 has been almost non existent all week. Came back for a few hours one evening but down again now. No bars visible and WiFi calling is enabled. Any update on this?

  • jen_f16
    jen_f16 (@jen_f16) reported

    Very good service from @ThreeUKSupport on online chat sorting out an upgrade

  • LlamaBusiness
    Bready Mercury CLERK! (@LlamaBusiness) reported

    @PyramidHead76 @ThreeUK I was ready to downgrade to a SIM only deal, but their CS was so bad, I lost it and cancelled the lot. Must cost them millions to try and “retain” customers.

  • Caaaitberridge1
    Cait (@Caaaitberridge1) reported

    @LlamaBusiness @ThreeUK Legally they now have to pay it back - my mums account was hacked by a member of their staff and upgraded and they’ve still never refunded her for it so good luck

  • MidfieldEngine
    MidfieldEngine (@MidfieldEngine) reported

    @OlIyCFC @ThreeUK logo is the worst logo in football history. At least they could use their name in letters...

  • hannahionia
    Hannah (@hannahionia) reported

    @ThreeUK I need help cancelling the add-on data I have. I have tried online multiple times and messaged the live chat too but every time they say it’s sorted and it hasn’t been!! I’m sick of paying for something I’ve been trying to cancel for months

  • _JRTandy_
    Jordan Tandy (@_JRTandy_) reported

    @ThreeUK Any chance that eSim support will be coming to Apple Watches soon?

  • TechnicalKante
    Tech (@TechnicalKante) reported

    @ThreeUK @ConnCFC "3" looks bad

  • CFCSimon_
    Simon⚜️ (@CFCSimon_) reported

    @AbsoluteChelsea @Footy_Headlines This is absolutely atrocious. A disgrace. **** Nike and @ThreeUK

  • KateLiz_
    ⁈KateLucie (@KateLiz_) reported

    can @ThreeUKSupport tell me why a phone contract i cancelled 2 years ago got sold to a debt collecting company BEFORE 3 decided to ask if i could just simply pay them? i cba berating poor Kinjal over live chat anymore, he's got no clue either it's not his fault

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @ThreeUKSupport my Three voicemail is not working I can’t access my voicemail messages.

  • j_macca7
    John (@j_macca7) reported

    @LlamaBusiness @PyramidHead76 @ThreeUK I got so exasperated with these clowns I managed to get out of a contract mid term with no liability. The customer service is, aside from the signal of course, woeful.

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