3 (Three) Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Reddick (@AlexReddick) reported 2 minutes ago

  Counting down the months until I can leave @ThreeUK signal is woeful pretty much everywhere

• 
  India Sasha (@IndiaAtkinson10) reported 6 minutes ago

  @ThreeUK even worse, I’m trying to call you or live chat to resolve the issue and both are unavailable!

• 
  Sidhani (@sidhu84) reported 10 minutes ago

  @ThreeUKSupport Yes I have already spoken to the technical support - on Sunday, 05/29 and yesterday 05/30 as well and this is another condition the store told me there is a 14-day cancellation and you tell or the customer service over the phone tell me it isn’t

• 
  India Sasha (@IndiaAtkinson10) reported 10 minutes ago

  @ThreeUKSupport No, a London store. My phone has been stolen so I needed a sim in store to help me access the replacement phone I just bought at apple so I could get home (I’m from Northern Ireland)

• 
  A Real Teacher (@teachartteach) reported 11 minutes ago

  @ThreeUKSupport How do I cancel and just go somewhere else

• 
  yang yoo (@GongRight) reported 13 minutes ago

  @ThreeUK can you please check your DMs. I bought a data pack yesterday but it’s not working

• 
  Matthew Hill (@MattHill1991) reported 13 minutes ago

  @ThreeUKSupport two and a half years of hell locked into a contract where my signal constantly cuts out and I get no mobile data usage despite my phone displaying 4g access. Sick and tired of paying for nothing!!

• 
  Michael Kallys (@MichaelKallys) reported 14 minutes ago

  We want to see @trivago as the main jersey sponsor for #ChelseaFC. They have remained loyal, and stuck with us when the others wouldn’t. Cancel @ThreeUK!!

• 
  Sidhani (@sidhu84) reported 19 minutes ago

  @ThreeUKSupport Also trust me I’ve tried to unplug and re plug the SIM and restart the device a couple of times to see if it makes a difference. I’d even spent time with the customer service who advised resetting the device, all in vain

• 
  Ben Craig (@bendougcraig) reported 22 minutes ago

  @ThreeUKSupport It’s pretty much everywhere. And yet people on other networks don’t seem to have the issues. And if I upgrade I’ll have to pay roaming fees. Unlike say @O2 So at the moment I see very little point in staying with you. You take my money and I get very little in return

• 
  the_bearded_courier 🇺🇦 (@bearded_courier) reported 22 minutes ago

  @wildlime Which network? I am waiting for @ThreeUK to support the #AppleWatch which apparently they will be doing soon

• 
  Joanne Hayward (@JoSewHayward) reported 24 minutes ago

  @ThreeUKSupport We all have Google phones, and my youngest daughter is also having the same issue as me and they work perfectly fine away from the house, my husband has already tried what you have just suggested with both to no avail! Could we be refunded for lack of service?

• 
  Sidhani (@sidhu84) reported 27 minutes ago

  @ThreeUKSupport Still on an outlook on cancellation because the service isn’t probably at its best in my location and now I’m having to wait for a manager to come to the store to proceed further. Definitely bad experience

• 
  Andy Sexton (@Andybedfordblue) reported 28 minutes ago

  @AtTheBridgePod Good. @ThreeUK are a terrible company with a shockingly bad service. Glad to see @Hyundai_UK gone as well.

• 
  Sidhani (@sidhu84) reported 28 minutes ago

  @ThreeUKSupport But what’s making it pathetic is, despite having advised that there is a 14-day cancellation, making customer go through loads of troubleshooting is not a great experience. More than the performance of the device, it is the customer service that’s causing dismay