3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 110
London, England 94
Bristol, England 54
Manchester, England 32
Birmingham, England 28
Glasgow, Scotland 25
Cardiff, Wales 22
Dublin, Leinster 18
Hackney, England 16
Newham, England 15
Croydon, England 14
Portsmouth, England 13
City of Westminster, England 12
Bradford, England 10
Nottingham, England 9
Batley, England 9
Southampton, England 9
City of London, England 8
Liverpool, England 8
Southwark, England 8
Sheffield, England 7
Peterborough, England 7
Leeds, England 7
Normanton, England 6
Woking, England 6
Leicester, England 6
Broadstairs, England 6
Crawley, England 6
Hammersmith, England 6
Norwich, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jnafr FINGERSJOHN✌ (@jnafr) reported

    Just entered B43 7EQ Birmingham...wonder if outage 3 months plus is fixed..fingers crossed @ThreeUKSupport @VodafoneUK

  • NobodyImp0rt4nt _ (@NobodyImp0rt4nt) reported

    @ThreeUK Can't cancel my contract because it was set up for me as a kid, but threatened with additional charges if I just cancel the direct debit, because you won't let me cancel as you couldn't speak to my mother even though I've been paying for years! Completely unacceptable.

  • gemmalou3017 gemmalou3017 (@gemmalou3017) reported

    @ThreeUKSupport hi, my phone says no sim, can you help please?

  • Paul_Reviews Paul Moore - Security Consultant  (@Paul_Reviews) reported

    @ThreeUKSupport Are you down again?! I'm getting very tired of this. Can't call in, can't call out.

  • Aaryan5r Utd (@Aaryan5r) reported

    @ThreeUK 🚨 This is unacceptable. My number is showing as invalid to multiple people, including potential employers, and I’m missing important professional calls. This has been a constant issue with coverage despite paying full price for your service. #ThreeUK

  • teexnao 👑 (@teexnao) reported

    @ThreeUKSupport if you don’t sort out your terrible broadband service that’s been ongoing for 2 months now, I will expect that a request for an early termination will come at no extra cost. 😒

  • chug3345 CycleCatcher (@chug3345) reported

    @ClarksonsFarm1 I’ve been on @ThreeUK for about 20 years now. Always very pleased with the service, however the emergency alerts didn’t work on my network last time. I’ve left them on to see if they do this time!

  • Eton_Trifles Andy (@Eton_Trifles) reported

    @ThreeUKSupport Can I please make you aware of an ongoing issue my sister is having with her mobile contract and how disappointed she is with your response given her medical condition? I've threaded her email to the ombudsman in the hope you reconsider.

  • SamueltoeToe 💲AMUEL TOE (@SamueltoeToe) reported

    @ThreeUKSupport why the internet are so slow and stoping all the time and I already reset the moldem.

  • bertrumtamblyn 🇬🇧 Mrs Bertram 🚜. (@bertrumtamblyn) reported

    How odd that @ThreeUK can get your wifi box to you within a couple of days. Cancel within the cooling off period. As Usless. But can't get the returns bag to you for over a week.

  • Sidjum Dutch Frank (@Sidjum) reported

    @ThreeUK This gentleman called me from THREE to discuss my bad signal issue. But for security, he had to confirm my name. I told him my name 3 times. But because of bad reception, he couldn't understand me and had to cancel the call! (name didn't match!?). WHAT?

  • mister_surname Clive Surname 🪵 (@mister_surname) reported

    @EE @VodafoneUK Switched him to @ThreeUK , problem sorted. Thanks for ignoring me EE and Vodafone for not answering. The UK telecom industry is utter shite

  • G0FUW Steve Hartley (@G0FUW) reported

    Currently no @ThreeUK phone data signals in Bath. Two different phones are affected. Website says all is well. Help!

  • GIORGIACOBRA GIORGIA COBRA (@GIORGIACOBRA) reported

    @ThreeUK hello???? I can’t reach customer support, chat bot is not working… can someone explain what the hell is happening???

  • DarioMac Dario108 (@DarioMac) reported

    @ThreeUK Why does your app login suck so bad in 2025? I know my login details are correct. Yet your archaic site says "No" Asking it to send me a reset email does nothing. I'm trying to log in to save my sim you're about to delete, I think I'll just let it die.

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