3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 103
London, England 90
Bristol, England 41
Manchester, England 38
Glasgow, Scotland 34
Birmingham, England 19
City of Westminster, England 17
Cardiff, Wales 17
Hackney, England 16
Croydon, England 16
Dublin, Leinster 14
Southampton, England 12
Portsmouth, England 12
Nottingham, England 11
Leeds, England 9
Bradford, England 9
Sheffield, England 8
Southwark, England 8
City of London, England 7
Batley, England 7
Newham, England 7
Hammersmith, England 7
Crawley, England 6
Liverpool, England 6
Woking, England 5
Peterborough, England 5
Paddington, England 5
Northampton, England 5
Fareham, England 5
Newcastle upon Tyne, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DanChil51724623 Dan Childs (@DanChil51724623) reported

    @ThreeUK @GooglePlay can you sort this issue out now ive had enough. I have been charged an extra £60 by Google play via payforit to my phone bill and as they didn't supply IDs I'm expected to pay these charges.

  • DanHope77 Dan Hope (@DanHope77) reported

    @ThreeUKSupport @ThreeUK maybe you should start giving us all a refund as no one across the UK can use your network for a month due to ongoing issues. This is not acceptable, as paying customers we have all payed for a product that we are not getting.

  • Stephen93494866 Stephen (@Stephen93494866) reported

    @ThreeUK @C4Gogglebox I would never touch three mobile again if it came free. Worst customer service of any network.

  • PhilContractIT 🦁Phil The I.T. Man💙 (@PhilContractIT) reported

    @ThreeUKSupport when will we be back to full signal in NR25? It's been rubbish for weeks, some days no signal at all. And you still expect full payment on my bill 🤬🤬🤬

  • sam_gallacher96 Sam Gallacher (@sam_gallacher96) reported

    @ThreeUK I can’t access my account due to the fact you require a text verification that I cannot receive because I have no service since my contract was suspended. How can I access it so I can continue my contract?

  • cyberspytech Hacking & Recovery (@cyberspytech) reported

    @Mattcur34463207 @ThreeUK Available for your account recovery anonymously 💯 If the support team wasn't helpful after you made an appeal, DM me with your handle if you want your account back

  • sam_gallacher96 Sam Gallacher (@sam_gallacher96) reported

    @ThreeUKSupport I can’t access my account due to the fact you require a text verification that I cannot receive because I have no service since my contract was suspended. How can I access it so I can continue my contract?

  • BeautifulScotl2 Beautiful Scotland (@BeautifulScotl2) reported

    @ThreeUKSupport Hi Ali, I bought new phone from Samsung as I was getting a better deal than 3 were offering, without realising that I couldn't just go onto new deal immediately with 3, need to cancel old contract and give 30 days notice

  • alex_alman15 Alex B (@alex_alman15) reported

    @ThreeUKSupport hi good morning my family member has a contract with yourselves but has been unable to have any signal whatsoever for the past 3 days in WF10 , can you please help

  • brodielikesyou Mr Brodie N D MacLeod (@brodielikesyou) reported

    When I phoned my mother Alicia MacLeod an ambulance to take her to Torbay hospital shortly before she died (weeks after getting married, changing her name, claiming to have lost her will and never getting around to making another on) the call didn't show up on my @ThreeUK bill.

  • jackandrew1995 jackAndrew (@jackandrew1995) reported

    @ThreeUKSupport Just tried to contact CS and they said that there are no online accounts for Business customers?! Definitely not true as my mum is able to access hers! All I need is my account number from the Customer Agreement Form, not my standard account number!

  • jordhookk Jord (@jordhookk) reported

    @ThreeUKSupport My IPhone 13 naturally uses 4/5G it doesn’t have a just 3G setting like previous models meaning i cant use the network hardly anywhere!

  • veggieprice Veggie (@veggieprice) reported

    @ThreeUK Hi. May I ask why I never have reception at London Victoria, despite showing 3 or 4 bars of 4G service? It’s been like it for months! I have to hotspot from a Vodafone contract.

  • zubair_liaqat Zubair Liaqat (@zubair_liaqat) reported

    @ThreeUK No Service

  • KombuchaKoochie 🇯🇲SuperMaltMami🍄 (@KombuchaKoochie) reported

    @ThreeUKSupport I’m in a different area now and there’s still an issue. I’ve been in 5 different areas in the past 2 weeks and the data works around half the time. So forgive me if I can’t be bothered calling you guys every 2 seconds

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