3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 109
London, England 91
Bristol, England 44
Manchester, England 37
Glasgow, Scotland 34
Birmingham, England 18
City of Westminster, England 17
Hackney, England 16
Croydon, England 16
Cardiff, Wales 15
Dublin, Leinster 14
Portsmouth, England 13
Southampton, England 11
Nottingham, England 11
Bradford, England 9
Newham, England 8
Leeds, England 8
Southwark, England 8
Sheffield, England 7
Hammersmith, England 7
Crawley, England 6
Liverpool, England 6
Dagenham, England 5
City of London, England 5
Paddington, England 5
Peterborough, England 5
Northampton, England 5
Middlesbrough, England 5
Batley, England 5
Fareham, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DrSurvey Alex Simpson (@DrSurvey) reported

    @ThreeUKSupport I’ve been through all of this before and was told it’s because a mast in my area has problems and three have no intention of fixing it. So I basically get faster speeds at 3G then 4G

  • ItsScottGuidi Scott Guidi (@ItsScottGuidi) reported

    @theflyinsheep @ThreeUK That’s bloody shocking!! I’ll have the same crap to go through when I switch in April. #cowboys

  • nigsy25 scotty2hottie (@nigsy25) reported

    Another cracking service from @ThreeUK charging for a service that I cancelled in February.. unbelievable things big companies do in this current climate of uncertainty!!!

  • CFCpat_ pat 😎💙 (@CFCpat_) reported

    @ExpressionsOOZ @ThreeUK Honestly I don’t give a **** anymore Yeah I don’t think I can defend lampard anymore I turned off my notifications too so I don’t hear that noise on Onefootball whenever we concede a goal 😐

  • Laurenndixon_ Lauren (@Laurenndixon_) reported

    @ThreeUKSupport hi I’m trying to transfer my old number as I’ve joined 3, I’ve got my PAC code from Vodafone however everytime I try to do it on the website it says there’s an error even though nothing is wrong with the numbers I’m putting in? Help please I now have 2 numbers

  • hugojk29 Hugojk (@hugojk29) reported

    @ThreeUK @ThreeUKSupport Your customer service chat manager Subhash Jalui just confirmed via chat that I was fraudulently missold my new contract and repeatedly lied to. Solution???

  • AmitJimi Amit Rai (@AmitJimi) reported

    @ThreeUK No network since yesterday morning in UB5 4NB area.

  • roustabout_al Alex (@roustabout_al) reported

    @ThreeUKSupport Hi, I dropped my mobile broadband dongle and now it says Insert SIM. I think I need a replacement. Can you help?

  • StaceySyiem S.S. (@StaceySyiem) reported

    @ThreeUK i need my service changed to prepaid now!!!been played around like an idiot for months now!

  • adlee61 Anthony Lee (@adlee61) reported

    @threeuk since upgrading to new SE 2020 (from Three to new Three contract), and having spoken to a service advisor to get my old number on the new phone, my old phone is still fully functional, but I cant get messages or access voicemail on new phone.

  • PhillipJudson Phil Judson (@PhillipJudson) reported

    @ThreeUKSupport Hi guys. I’ve been expecting an email today from Chris from the social media help team regarding an ongoing issue. I haven’t recieved anything is it possible to look into this for me please.

  • packerWp6 Уильям (@packerWp6) reported

    @ThreeUKSupport hi we have two new Amazon echo dot 4s and they both won't connect to our huawei homehub Amazon customer service thinks it's something to do with dynamic signaling spent the last to days trying to get them to work

  • theflyinsheep Paul Walker (@theflyinsheep) reported

    Fantastic service from @ThreeUK asked for PAC now 21 times and still waiting. Had an online chat to organise! Took 24mins to be told call 333! Called.........closed! 😡😡😡😡😡😡😡 Want the reason I am leaving then here is one of them!

  • zulukate Kate Sharpe (@zulukate) reported

    @ThreeUKSupport Have had no network since October. Appalling service. Made 7 calls and been disconnected every time. Losing faith.

  • EmptyNewcastle Empty Newcastle (@EmptyNewcastle) reported

    @ThreeUKSupport i'm still having trouble with my contract. Can you help me. The agent agreed to put me back on my original/match my new contract of £8 a month for unlimited texts and calls and 8 gb internet. can you help me?

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