3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 110
London, England 91
Bristol, England 45
Manchester, England 37
Glasgow, Scotland 34
Birmingham, England 19
City of Westminster, England 18
Cardiff, Wales 16
Hackney, England 16
Croydon, England 16
Dublin, Leinster 14
Portsmouth, England 13
Southampton, England 11
Nottingham, England 11
Leeds, England 9
Bradford, England 9
Newham, England 8
Southwark, England 8
Sheffield, England 7
Hammersmith, England 7
City of London, England 6
Batley, England 6
Crawley, England 6
Liverpool, England 6
Dagenham, England 5
Paddington, England 5
Peterborough, England 5
Northampton, England 5
Fareham, England 5
Guildford, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Akumar09298178 Akumar (@Akumar09298178) reported

    @ThreeUKSupport @ThreeUKSupport hey chris, this was my last option to drive 10 miles, before this i have almost spend 20hrs with your customers care and live chat support team, and they lied to me that is the reason i have cancelled my both contract with you guys.

  • philipbase Philip Base (@philipbase) reported

    @ThreeUKSupport No my bill has gone up, I never requested a price change, I’ve given up calling because it takes ages for a response... I want out

  • nickpiggott Nick Piggott 🇪🇺 (@nickpiggott) reported

    @charlesarthur @ThreeUK I'm not sure how great this might be IRL. I finally gave up on @ThreeUK (after 10 years) because the Quality of Service collapsed. Too many customers for too little capacity?

  • leeboi2369 Lee Finney (@leeboi2369) reported

    @ThreeUKSupport No blocks on the account. I’m guessing I’ll just wait until my phone is cut off again for “using my allowance” even though it’s unlimited and I’ll phone customer service again, and they’ll tell me it won’t happen again. Like every month. It’s almost a tradition at this point.

  • Okongo_BO 𝕮𝖍𝖊𝖑𝖘𝖊𝖆'𝖘 𝖂𝖊𝖗𝖗𝖞🏡🏡 (@Okongo_BO) reported

    @ChelseaFC @ThreeUK Should we also support @Arsenal ?? #SupportSomeoneElse

  • AJumire Apostle jumore (@AJumire) reported

    @QueenSandy_CFC @ChelseaFC @ThreeUK I support you

  • guycocker Guy Cocker (@guycocker) reported

    Press release from @PrettyGreen and @ThreeUK saying its average customer data usage broke 15GB/month for the first time. I actually downgraded from unlimited data to 12GB/month in lockdown because I was never going out, always on WiFi, and using less than 1GB/month.

  • Victor40812845 Victor (@Victor40812845) reported

    @ChelseaFC @ThreeUK Frankly speaking, Chelsea players are not really the problem some are very good but manager has no real game plans, he is ........!!

  • HennebryRob Rob Hennebry (@HennebryRob) reported

    @ThreeUK whats going on guys??? 2 weeks, bad service, no answers, getting worse! Now on hold ....for 40 minutes.....

  • M11LRX Duncan Miller (@M11LRX) reported

    @ThreeUKSupport SS6 7ED - Used to get great signal indoors and out but since Fri 11th there has been no signal indoors during the day & bad 3G only outdoors- Tried multiple devices all affected. Seems to cut out between 8:10-8:40 each morning and signal returns at night

  • AndyCarter07 Andy Carter (@AndyCarter07) reported

    @ThreeUKSupport Can you please give me an email address I can complain to? I don't have time to sit on your chat (again) waiting ages for you to respond or to ring you (again) and spend half an hour with you still not being able to fix it?

  • philipbase Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

  • ainzie69 Ainzie69 (@ainzie69) reported

    @ThreeUK so I have been given three “guaranteed” delivery dates, starting on the 8th of Dec. All three delivery dates failed. Each time I’m asked. “To give us 24hours”. No email or text confirmations and really poor service., inc being lied to ref DPD tracking. Very poor!!

  • charbarker_ Charlotte Barker (@charbarker_) reported

    @ThreeUKSupport Coming up to three months of no signal at my home address because of work on a nearby mast that appears to be eternally unresolved. Do you feel good about charging people for a phone contract when they're unable to make a phone call because of your network?

  • amandajorgensen Amanda Jorgensen (@amandajorgensen) reported

    @ThreeUKSupport One would think at least an email or a call explaining would not be too much. A couple of texts messages amidst ads? During a pandemic? And carry on charging? Very bad faith.

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