3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 106
Edinburgh, Scotland 104
Bristol, England 53
Manchester, England 34
Birmingham, England 34
Cardiff, Wales 23
Glasgow, Scotland 23
Portsmouth, England 19
Hackney, England 18
Dublin, Leinster 17
City of Westminster, England 15
Croydon, England 15
Newham, England 14
Southwark, England 14
Liverpool, England 11
Sheffield, England 10
Southampton, England 9
Leeds, England 8
City of London, England 8
Nottingham, England 8
Batley, England 8
Newcastle upon Tyne, England 7
Kensington, England 7
Bradford, England 7
Normanton, England 7
Crawley, England 7
Leicester, England 7
Northampton, England 6
Ilkeston, England 6
Hammersmith, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • KeithDenton17 Keith Denton (@KeithDenton17) reported

    @ThreeUK any reason you haven’t advised any of your customers in the EX4 area that mobile data could be down for up to 3 weeks due to maintenance work? I was only told after calling to investigate. Very poor service…

  • Rayammarya Marya (@Rayammarya) reported

    @zakismyhero @ThreeUK @ThreeUKSupport They dont have info when they post a new reward for the week & its all gone even not 9am Monday morning totally shi.t network & so the rewards too

  • Thegrey56110004 Thegreyarea.Dr (@Thegrey56110004) reported

    @ThreeUK that’s the service down again in ky1 3jz, what’s going on?

  • AntonyStone13 Antony Stone (@AntonyStone13) reported

    @ThreeUKSupport postcode Lu7 9bg, no phone signal for nearly 8 hours. What’s going on?

  • maii_jessx j e s s (@maii_jessx) reported

    @ThreeUKSupport if you’d like to explain why me, my partner and my friends have no signal all at the same time and we’re all in different locations, that would be great lol - no issues in the area apparently except all of us have no bloody signal!

  • CassVinograd Cassandra Vinograd (@CassVinograd) reported

    @ThreeUK On my sixth visit to store trying to get my upgrade. This is no way to treat customers or run a business.

  • RSdriver00 RSDriver00 (@RSdriver00) reported

    Customer service is always terrible @ThreeUK Now they’re using AI to cut costs it’s even worse. And the combination with @VodafoneUK with no doubt another cost cutting plan will be a disaster. Which other UK mobile provider is the least worst as I just have to change now?

  • edanzoni Ms (@edanzoni) reported

    @ThreeUK Why is my network so bad recently three @ThreeUK Ive never missed a payment I cant even load websites etc

  • jessalinecaine Jessaline 🇬🇧 (@jessalinecaine) reported

    @ThreeUKSupport The service you are providing in Ripley, Surrey is abysmal. For the last week, myself and several parishioners have had constantly have 1 bar or no service. Please resolve

  • AntonyStone13 Antony Stone (@AntonyStone13) reported

    @ThreeUKSupport Two days without phone signal in Lu7 9bg. What’s going on?

  • pmanson26 Phill Manson (@pmanson26) reported

    @RSdriver00 @ThreeUK @VodafoneUK All seem **** locally since huawei was removed from the backbone, I’ve tried EE (ok), Vodafone (useless) and now on GiffGaff, I got better signal roaming in Spain

  • MeltzerPredicts Phil McCrutch (@MeltzerPredicts) reported

    I thought @ThreeUK were supposed to be dovetailing Vodafone's 5G now? @ThreeUK signal getting worse not better @ThreeUKSupport

  • cathie247 Cathie G (@cathie247) reported

    @ThreeUK since when has it been acceptable to disconnect calls being made to your customer services by a BSL Interpreter relay service for someone who is Deaf and to whom you have miss sold a phone contract? Should I be taking a Discrimination route? @ThreeUKSupport @ThreeUK

  • CassVinograd Cassandra Vinograd (@CassVinograd) reported

    @ThreeUKSupport on my sixth attempt to get my upgrade. Insane. Customer service can’t help, your systems don’t talk to each other. Can’t even log an actual complaint. Unreal.

  • secretWofabook Secretworldofabook 🏛️ (@secretWofabook) reported

    @ThreeUKSupport Urgent. I was granted a promise-to-pay until Friday and explicitly told my line wouldn’t be suspended. Three cut my service 2 hours later. refusing reconnection despite error. Refusing to escalate to UK representative. Need immediate review & reconnection.”

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