3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 113
London, England 60
Bristol, England 38
Liverpool, England 29
Glasgow, Scotland 28
Manchester, England 27
City of Westminster, England 19
Dublin, Leinster 19
Portsmouth, England 14
Birmingham, England 11
Woodside, England 10
Dunfermline, Scotland 10
Southall, England 9
Southampton, England 8
Hackney, England 7
City of London, England 7
Northampton, England 6
Bradford, England 6
Leeds, England 6
Southwark, England 5
Croydon, England 5
Peterborough, England 5
Coventry, England 5
Nottingham, England 4
Blackburn, England 4
Cardiff, Wales 4
Normanton, England 4
Hammersmith, England 4
Kensington, England 4
Hounslow, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MscharleneH Charlene Hayes (@MscharleneH) reported

    @ThreeUKSupport please stop making false promises. I’m really stressed about this whole situation and it’s cruel to lead me to believe that the matter is getting resolved then show me that it’s all just lip service and you don’t give a damn about your customers

  • MeganK7x 𝐌𝐞𝐠𝐠𝐲 𝐂𝐡𝐫𝐢𝐬𝐭𝐦𝐚𝐬 🤶🏻🎄 (@MeganK7x) reported

    @C_rose97xo @ThreeUK Fingers crossed they can help 🤞🏼 nothing worse dealing with **** like that xxx

  • saznaz93 Saraniya (@saznaz93) reported

    @ThreeUKSupport Ah okay! If I can get apple to confirm the fault was there at purchase, you can then either refund or replace? Is that correct? I just need to know what you’d like me to do to move this issue on further :)

  • Superexo Grant (@Superexo) reported from Dundee, Scotland

    @ThreeUKSupport Can you help me with an ongoing issue that I've been having for almost 2 months please. I've already had a complaint "resolved" about it but nothing is resolved as I still haven't got what I've asked for

  • that_redman Samwise (@that_redman) reported

    @ThreeUK hi can someone from three UK just call me please. I spent hours yesterday trying to get my issue resolved and tried the live chat today and just have no faith anything is actually being done. Thanks!

  • ImdadKh32182797 Imdad Khan (@ImdadKh32182797) reported

    @ThreeUKSupport Hi Kim. That’s not the concern or issue. Issue was I should have been informed during upgrading that the phone comes without charger and earphones. I wouldn’t have upgraded from Samsung. Plus the adaptor is also different to the usual iPhone. Pathetic @Apple

  • BeaBridger Bea Bridger (@BeaBridger) reported

    Not being funny but @ThreeUK ‘s customer service is SHOCKING.

  • james_villani James Villani (@james_villani) reported

    @ThreeUKSupport would you be able to let me know when the work in my area will be complete. Currently my internet is so bad and the updates on your site don't say much. Postcode is sw48dz. Cheers

  • Bzpx1 JB (@Bzpx1) reported

    @ThreeUK Please thank Nirmal Khanka in customer service! Had a issue with my phone number not porting over correctly due to my old network not giving the correct PAC. He helped sort it straight away quick and easy unlike others i spoke to before. Thanks!

  • mikecharlston Mike Charlston (@mikecharlston) reported

    @ThreeUKSupport Hi there. We’ve just moved house & three signal is really poor at new house. Is there anything that can be done? We’re awaiting our broadband & landline to be activated,so we’re a bit stuck for options. But even when we have broadband we need better mobile signal

  • MarkGri96098609 Mark Griffiths (@MarkGri96098609) reported

    @ThreeUK is it normal to be on the phone holding for 30mins for problem to be rectified and then cut off?

  • AGENT047BIZZY Dean Parsons (@AGENT047BIZZY) reported

    @ThreeUKSupport @ThreeUK are absolutely useless! Customer service is shocking! I had a complaint, iv been transferred left right and center beem given a 2 year old ref number and now nobody knows what im going on aboit! 😡😡😡

  • answersvga amy⁷ ia (@answersvga) reported

    i want to cry. and it’s ******* expensive for more data. **** u @ThreeUK :/

  • uinmybusinesslo lol (@uinmybusinesslo) reported

    @ThreeUKSupport you man are gonna get me mad. 10 phone calls where your workers cut the call on me while i’m talking. is it that hard to cancel a order ??? haven’t even fixed it.

  • N1tter Nita (@N1tter) reported

    @ThreeUK have the worst customer service, worst network and just fraudulent. I’m sick and tired of this network!!!

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