3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 121
London, England 41
Bristol, England 29
Dublin, Leinster 18
Dunfermline, Scotland 15
Glasgow, Scotland 13
Manchester, England 13
Portsmouth, England 10
Liverpool, England 8
Southall, England 7
Birmingham, England 7
City of Westminster, England 7
Hackney, England 7
Southampton, England 6
Hammersmith, England 5
Northampton, England 5
Croydon, England 4
Cardiff, Wales 4
Belfast, Northern Ireland 4
City of London, England 4
Ealing, England 3
Halifax, England 3
Fulham, England 3
Normanton, England 3
Blackburn, England 3
Middlesbrough, England 3
Newham, England 3
South Benfleet, England 3
Peterborough, England 3
Farnborough, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • katie_w_xxx Miss Katie Wright 💳💰 (@katie_w_xxx) reported

    @ThreeUKSupport No it’s true I’m trying to get help but they haven’t got a clue what they are doing. I have had an ongoing issue since October which still hasn’t been resolved. I have been lied to multiple times and today I’m now on my 5th complaint

  • Sally_re Sally Reeve Edwards (@Sally_re) reported

    @ThreeUKSupport the WORST customer service ever. I'm so angry. It's been 75 minutes and I still can't get what I want from your online departments. I don't believe you care at all that I've been a customer for 15 years. No longer. APPALLING

  • BranislavBosak Branislav Bosak (@BranislavBosak) reported

    @paulrobtaylor @ThreeUKSupport @ThreeUK I will never renew. They are the worst 😭

  • LittlezSB LITTUATION 🔥 (@LittlezSB) reported

    Your cumstomer service during covid is terrible and your shops are all closed. after this month im cancelling my contract n never coming back to three n telling everyone I know to do the same 🤬 @ThreeUKSupport @ThreeUKSupport

  • AdeleWalton Adele Walton (@AdeleWalton) reported

    @ThreeUKSupport Yes so I did this and it said if I leave today my balance is zero. Will that be accurate or is it showing in correct due to system issues?

  • Ledgicm8 Sam Girvan (@Ledgicm8) reported

    @ThreeUKSupport Is there an issue with the network currently? I topped up with an addon, calls and texts are working fine but data isn’t? Thanks in advance

  • paulrobtaylor Paul Taylor (@paulrobtaylor) reported

    @ThreeUKSupport @ThreeUK My wife's contract is up. My contract is up in a few months. Our 4g modem contract is up soon. Yet again we have no data or call signal, and yet again I can't work. You're not making it easy to stay with Three...

  • TimeToSlashZoom Sascha - but my cover photo says otherwise (@TimeToSlashZoom) reported

    @ThreeUKSupport I was advised by customer relations I'd get two months free line rental. I was told I had a month free insurance but I was charged for it. I was told I could have 4 months free YouTube premium but no one told me its for new customers only. I was told 30 days for the watch 1/2

  • LittlezSB LITTUATION 🔥 (@LittlezSB) reported

    @ThreeUK your customer service is terrible. You just lost a customer I’m going to @VodafoneUK

  • LoverSeani Seani D’man (@LoverSeani) reported

    @ThreeUKSupport my number is stuck ‘disconnected’ with you in a failed PAC port, I need help ASAP thanks

  • LoverSeani Seani D’man (@LoverSeani) reported

    Hi @TalkmobileUK... no signal/service day 4 since PAC in failed from @ThreeUK im still getting their “number not recognised” automated voice message calling my own number even though my TM account logged in is showing the port successful... I really need HELP ASAP

  • AdeleWalton Adele Walton (@AdeleWalton) reported

    @ThreeUKSupport Every time I contact it says the systems are down or being upgraded. All I need to know is if I am out of contract?

  • AdeleWalton Adele Walton (@AdeleWalton) reported

    @ThreeUK Customer services are a complete joke shop

  • paulrobtaylor Paul Taylor (@paulrobtaylor) reported

    @ThreeUKSupport Thanks for responding, but the chat operatives aren't going to be able to fix the problem. I'd like the 4g modem contract cancelled so I can get cable broadband. When the mast goes down we have literally no access to voice or data.

  • ferretd69 Phil Davis (@ferretd69) reported

    @ThreeUK What is Welsh for Three delivers a poor service ?

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