3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Jackson
(@ccrayfish) reported
@ThreeUKSupport No, it seems to be intermittent but the signal is not good at all.
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SC
(@Soozealooze) reported
@ThreeUK you've taken money from my account this month when I haven't been a customer for nearly a year. I'd like my money back and my financials deleted from your system as it is not necessary for you to hold this data.
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Steve Trevelyan
(@ManOfKent1977) reported
@ThreeUK I'm having issues with my Huawei AI Cube. Netflix, Disney+, Amazon and simple things like the Internet simply don't work and the kids have a melt down on a regular basis! I have had no luck dealing with your customer service. I've had the contract 2+ years! Please help.
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Poppy Shotts Soprano
(@PoppySoprano) reported
@ThreeUK I've been trying to cancel a rolling contract with you under my account for the past 9 days, taking lots of time out of work, and every attempt I am blocked and sent in circles. Shocking customer service. Please help.
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undy
(@Undy_7) reported
@ThreeUK is your 4G down? Mobile data not worked all day
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Baz
(@Real_Baz) reported
@ThreeUK Hi folks, I’m within 14 days cancellation period and trying to cancel contract but that departments been closed and seems it will be for next day or so taking me over 14 days, any ideas. Thanks
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Rivers ⭕
(@Rivers_Attempts) reported
@ThreeUKSupport Hi there, can you advise on when your Samsung Galaxy Tab A7 10.4inch Tablet will be back in stock please :) I had been notified there was an offer on your existing customer app, went to purchase the plan, but unfortunately cannot....
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VIERA!!! @ finished edw
(@midheightviera) reported
@ThreeUKSupport hi, is the top-up service down? i tried to top up a 4gigs data package a couple hours ago but i haven't received it still despite the transaction going through
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Ashish Bhat
(@AshishB62545995) reported
@O2 worst customer service ever ever I have faced with any phone network , I rather switch to @ThreeUK
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OlgaIdeaol
(@ideaol) reported
@ThreeUKSupport I can’t believe what bad service I’ve just received by Three… and dishonesty
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Monica
(@MonicaLC01) reported
@ThreeUKSupport Network coverage has either been crap or non existent in my area for the past week…. A known issue according to your site. Let’s talk compensation given that I repeatedly can’t access content on my phone 👍🏼
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Dr Owain Kenway
(@owainkenway) reported
@ThreeUKSupport Just a quick note to say it’s working today so whatever was broken is fixed! Feel free to close this ticket (if it’s being tracked) and have a happy 2022!
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Boyley
(@boyleyuk) reported
@ThreeUKSupport I need to urgently make contact with someone, I tried to update my address today and get an upgrade but whoever I spoke to has completely messed up the address, the upgrade should have been cancel but I've now had an email saying its going to the wrong address!
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Dr Owain Kenway
(@owainkenway) reported
@ThreeUKSupport (And yes, I’ve tried clearing cookies etc and it’s not working - guess I’ll give it a day or two and try again!)
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Baz
(@Real_Baz) reported
@ThreeUKSupport Hi folks, I’m within 14 days cancellation period and trying to cancel contract but that departments been closed and seems it will be for next day or so taking me over 14 days, any ideas. Thanks