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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hackney, England 5
Nottingham, England 9
Falkirk, Scotland 2
Sheffield, England 3
Bridgend, Wales 1
Hammersmith, England 10
London, England 67
Bristol, England 21
Plymouth, England 4
Manchester, England 25
West Bromwich, England 2
Edinburgh, Scotland 46
Swindon, England 2
Portsmouth, England 10
Peterborough, England 2
Wandsworth, England 3
Tilbury, England 2
Northampton, England 4
Widnes, England 2
Blackburn, England 10
Airdrie, Scotland 2
Rugby, England 1
Preston, England 3
Canvey Island, England 1
Dublin, Leinster 17
Coventry, England 4
Winscombe, England 1
Birmingham, England 21
Waltham Forest, England 4
Normanton, England 6
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Elizabethjagb
    elizabeth Brown (@Elizabethjagb) reported

    @LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working

  • hrbuttpk
    Hamza Butt (@hrbuttpk) reported

    @ThreeUK terrible service on the 5G hub - thinking of changing!

  • chiadikobiozor
    Chiadikobi Ozor (@chiadikobiozor) reported

    I really don’t know why three network keep hiring INDIAN customer service agents who can’t speak English. Really very frustrating @ThreeUK

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUK I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable fraud!

  • Nehajp1
    Neha Patel (@Nehajp1) reported

    @ThreeUK no network in my area for months. How do you plan to compensate the fact it's taking so long to fix the issue?!

  • PeelXr
    XRP for greener Bags €£¥₩$💜 (@PeelXr) reported

    @ThreeUK Worst customer service I have ever encountered. Avoid this company !!!!!!

  • chris_chrishill
    chris (@chris_chrishill) reported

    @ThreeUK @ThreeUKSupport day two of no reception or data, when is this issue going to be acknowledged, resolved and refunded.

  • Andy2sn
    Andy  🇬🇧 🇺🇦 (@Andy2sn) reported

    Joined @ThreeUK i know signal in parts off UK are different. But wanna know since #three merged with Vodafone how’s the signal been. I’ve read that some people saying that since the merger Vodafone signal not been good

  • King_T_Dog
    Toby Robinson (@King_T_Dog) reported

    @ThreeUK I have two mobile broadband routers, one in the north-west and one in South Yorkshire. Both are absolutely crap coverage. This has only happened for the last two weeks. What on earth is going on with your coverage please? You’re basically just ripping people off.

  • AcgbPetrus
    Álvaro Pétrus (@AcgbPetrus) reported

    @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

  • RodPascoe
    Rod Pascoe (@RodPascoe) reported

    @ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.

  • Chaarch
    Charles (@Chaarch) reported

    @ThreeUKSupport none of the £1 three+ codes are working, can you fix it?

  • nickyboy1886
    Me (@nickyboy1886) reported

    So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

  • Hannah_Penn
    Hannah Penn (@Hannah_Penn) reported

    @threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.

  • durgut_arda1
    ARDA BATIKAN DURGUT (@durgut_arda1) reported

    I've been using @ThreeUK for a long time and was usually happy with it, but for the last two days the internet has been incredibly bad... It's almost completely unresponsive. It's really disappointing that it's this bad in London. @ThreeUKSupport

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