3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 111
Edinburgh, Scotland 103
Bristol, England 53
Birmingham, England 35
Manchester, England 33
Glasgow, Scotland 24
Cardiff, Wales 22
Hackney, England 19
Portsmouth, England 18
Dublin, Leinster 17
City of Westminster, England 16
Croydon, England 15
Liverpool, England 14
Newham, England 14
Southwark, England 14
Sheffield, England 10
Newcastle upon Tyne, England 9
Nottingham, England 9
Leeds, England 8
Bradford, England 8
Southampton, England 8
City of London, England 8
Batley, England 8
Hammersmith, England 7
Crawley, England 7
Peterborough, England 6
Kensington, England 6
Northampton, England 6
Ilkeston, England 6
Normanton, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • sheppy1927 Sheppy1927 (@sheppy1927) reported

    @ThreeUK Morning I’ve received 2 SIM cards for sim only deals I gave the pac codes when I requested this but the correspondence has given new numbers please help

  • GreenBadgeKOL GreenBadgeTaxi #SupportLondon (@GreenBadgeKOL) reported

    @ThreeUK I spent £1k on a S20ultra in Aug Thought I'd treat myself. my S8plus was just as good and now they have a S21 coming out!

  • RUTrainingToday James Smith (@RUTrainingToday) reported

    Dear @ThreeUK just had to take a call on landline at home, your service is a train wreck. We don’t need support or some college kid in your social media department telling me “really sorry to hear this James” we need it fixing love from all of your customers in #plymouth

  • j0ann3001 Jo (@j0ann3001) reported from Werrington, England

    For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport

  • corrrralie coralie (@corrrralie) reported

    @ThreeUK How can your customer service be so abysmal that you can't even confirm a delivery date of an iPhone 12 Pro. I've been waiting for over two months and was told 3 times it would be delivered today. And now radio silence. Make it make sense.

  • hindddd1983 CL (@hindddd1983) reported

    Hi, I keep going on your live chat and getting promised email confirmation of an order made with yourselves 'in 2 hours' but nothing! Please help @ThreeUKSupport

  • stevejh1973 Steve Harrison (@stevejh1973) reported

    @ThreeUKSupport Thanks. On another point my signal is generally bad. Someone suggested I get a new SIM card as I don’t think I have ever changed mine. Is this really going to help? If so how do I go about it and will I lose all my contacts? I have an iPhone 11 Pro

  • mizzlethedizzle me (@mizzlethedizzle) reported

    @ThreeUK My father died nearly two months ago. I have contacted yourselves time and time again to get his mobile broadband changed into my mother's name. I have been told time and time again someone would call me. customer service I have received since my dad died is disgusting

  • AbdulBa87 🇦🇫ABCD🇦🇫 (@AbdulBa87) reported

    @ThreeUK hello, trying to send MMS via android, but keep getting error saying, 'not supported by the network'

  • GetMeAManager Don the Trumpet (@GetMeAManager) reported

    @danvitale @ThreeUKSupport If the tower has ran out of capacity, what are you looking for as an outcome. I can assure you, Three aren't going to purchase a mast and ***** it illegally in your preferred location to resolve a complaint.

  • VerneLewis Verne (@VerneLewis) reported

    @ThreeUKSupport Hi. I’m still having massive network problems. Your live chat says to try later - is there a way I can use it now?

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUK No point pimping new phones if your network is not up to it.

  • andrewbissette Andrew (@andrewbissette) reported

    Well, @ThreeUK broadband is pretty ****, ngl. Constant downtime. Unreliable speeds. Sudden drops. Won't be renewing this, I'd rather have pathetically slow @SkyHelpTeam that works consistently.

  • NibblyPig Simon (@NibblyPig) reported

    @ThreeUKSupport BS3 3BD, B535-232 If you could release a firmware allowing bridge mode it'd seriously help, I think the actual routing part of the modem isn't up to par and that's half the problem.

  • Saralouise16 Sara Louise 〓〓 (@Saralouise16) reported

    @ThreeUK useless customer service, I upgraded my phone, and you are still charging me for payg and new contract. I have stopped dd on payg and now getting nasty text messages!

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