3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 133
London, England 68
Glasgow, Scotland 34
Bristol, England 31
Manchester, England 29
City of Westminster, England 18
Birmingham, England 15
Dublin, Leinster 13
Cardiff, Wales 12
Portsmouth, England 11
Woodside, England 10
Bradford, England 9
Croydon, England 8
Nottingham, England 8
Hackney, England 8
Southampton, England 8
Sheffield, England 7
Hammersmith, England 7
Middlesbrough, England 6
Newham, England 6
Southwark, England 6
Peterborough, England 6
Coventry, England 6
Leeds, England 6
City of London, England 5
Batley, England 5
Fareham, England 5
Liverpool, England 5
Newcastle upon Tyne, England 5
Paddington, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • codebrewery Matt Wilson (@codebrewery) reported

    @ThreeUKSupport I have been abroad with this number before, but this is a new contract. I have data roaming disabled on my phone, can you enable intentional roaming so I can get the text to login?

  • pjcboro Phil C (@pjcboro) reported

    @ThreeUK you switched off my service last night no warning. Told me you’d restore it today it is still off. What’s going on?

  • BiggxBro Coach Kie (@BiggxBro) reported

    @ThreeUK Your network should be called the “excuses” network how do I get my £35 back please

  • jacksmith_ Jack Smith (@jacksmith_) reported

    @ThreeUKSupport Hi, I joined you this week. I am in CT1 Canterbury city centre and cannot get any signal. Is there anything temporary going on that would cause this, otherwise I’ll have to cancel contract in cooling off period. Thanks

  • Rob3rtaLdn holaop (@Rob3rtaLdn) reported

    @ThreeUK bloody hell your top up service NEVER works NEVER!!!!! How is this possible???? Impossible to top up with your app and website. Time to change network

  • GrimsleyJane Jane Grimsley (@GrimsleyJane) reported

    @ThreeUK, your team recommended I trade in phone to upgrade early, I got the quote of £ 253, 3 days later you revised the quote to £50, with 3 different reasons why, 7 days till I can check damage, 5 years with three, will be changing

  • codebrewery Matt Wilson (@codebrewery) reported

    @ThreeUKSupport Ah it worked this time. Great. I'm still having the same problems with my sim though, can you help?

  • MuslimShamir Shamir Ahmed Ali🕑 (@MuslimShamir) reported

    @ThreeUK @EASPORTSFIFA Awful why does this keep on appearing

  • BiggxBro Coach Kie (@BiggxBro) reported

    @ThreeUKSupport I've had your unlimited data plan for less than a day and I have no service? This is unacceptable

  • Jdkent James D Kent (@Jdkent) reported

    @ThreeUK why is my service so slow and crap? Never have more than one bar of signal.

  • codebrewery Matt Wilson (@codebrewery) reported

    @ThreeUKSupport Yes, forgotten password returned a 500 internal server error. Presumably forgotten password is going to send me a text though? I can't get texts. Or phone calls. That's the problem I'm hoping to fix.

  • kucfti Kucfti (@kucfti) reported

    @ThreeUKSupport Connection's gone **** again. WTF are you doing now?

  • josh_hall161 Josh (@josh_hall161) reported

    @ThreeUK class admin, shame about the **** service

  • akaSylvia Sylvia Wrigley (@akaSylvia) reported

    @ThreeUKSupport Noor: a restart has not helped, nor has a reset. The email that is not arriving is "reset your password". I have gone through all the steps listed under loss of service except billing, because I can't work out any way of getting through.

  • Hannah35877930 Hannah (@Hannah35877930) reported

    @ThreeUKSupport That’s cool , I will rest my case here. And I’d prefer just to keep tweeting. Filing a complaint is admin , ain’t no body for effort for that

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