3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 106
London, England 95
Bristol, England 53
Birmingham, England 32
Manchester, England 31
Cardiff, Wales 23
Glasgow, Scotland 23
Dublin, Leinster 17
Portsmouth, England 15
Newham, England 15
Hackney, England 15
Croydon, England 13
City of Westminster, England 12
Nottingham, England 10
Bradford, England 9
Sheffield, England 8
City of London, England 8
Liverpool, England 8
Southwark, England 8
Batley, England 8
Southampton, England 8
Crawley, England 7
Middlesbrough, England 7
Hammersmith, England 7
Leicester, England 7
Peterborough, England 7
Leeds, England 7
Islington, England 6
Normanton, England 6
Woking, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • TeamLeader0 Team Leader (@TeamLeader0) reported

    @lutibot @ThreeUKSupport connection issue in birmingham 2🙈

  • emmaswannphoto Emma Swann 📷 (@emmaswannphoto) reported

    hi @ThreeUKSupport my mobile broadband has just cut out completely, restarting and resetting doing nothing - any issues known in SW17?

  • KendyCar chris. 🧡 (@KendyCar) reported

    @ThreeUKSupport I cancelled a broadband plan within the 14 allowed days as the speed was shocking and sent the router back within 2 days of receiving it, yet I'm still being chased by you cowboys for payment that isn't due! Utterly awful company

  • HazardousPilgr1 Hazardous Pilgrim (@HazardousPilgr1) reported

    @ThreeUKSupport Next problem: why is it so difficult to contact anyone at Three? Web support out of action. No phone numbers to call. Chat support is completely useless. Chats not even available for download. No customer service here at all.

  • darren101uk Darren101uk (@darren101uk) reported

    @ThreeUKSupport Hi the speed is still very poor. Any news on when this will be sorted.

  • amarmajidphotos www.amarmajid.com (@amarmajidphotos) reported

    @Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Vodafone are ok, I’ve been with all the networks and they’re far from perfect, but Three I have to say is incredibly bad. You’ll pay higher prices with the likes of VF and EE, but you might be happier. Check signal and maybe try payg before committing fully.

  • HazardousPilgr1 Hazardous Pilgrim (@HazardousPilgr1) reported

    @ThreeUKSupport And the fact that I've spent over an hour on a chat with three different people who are unable to tell me how to get a copy of the chat? This is pretty appalling service, even for @ThreeUK...

  • fdalley72 Fran Dalley (@fdalley72) reported from Deddington, England

    @Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Be careful the grass isn't always greener on the other side. Vodafone customer service is appalling and I'm an ex employee of them. Just saying!

  • RyanGraham984 Ryan Graham (@RyanGraham984) reported

    @ThreeUKSupport What’s with the constant work? The service has not been worth the money this month?? What’s going on?

  • danieljohnallis Daniel Allis 🇬🇧 (@danieljohnallis) reported

    @SpeedtestAwards @ThreeUK Must be some mistake there, “United Kingdom’s SLOWEST network” for everything 3G, 4G and 5G!

  • MelissaByJovi MelissaByJovi (@MelissaByJovi) reported

    @ThreeUKSupport is there any way to find out if WiFi Calling is down due to a problem at my end or yours? (PAYG user.)

  • AndySpe13398473 Andy Spencer (@AndySpe13398473) reported

    @ThreeUKSupport Hi As very loyal and long term customer of yours, I am becoming very very frustrated and disillusioned with your service! I have 2 accounts with you, the main one I have issues with is the number ending in 1855! Please contact me ASAP!

  • scottie16473 Mark scott (@scottie16473) reported

    @ThreeUK Thw signal in UK is crap keeps dropping put and my phone is always on 1 bar👎👎

  • HussainRaabia ‧₊˚Raabia⟭⟬Hussain⁷₊‧ (@HussainRaabia) reported

    @ThreeUKSupport After 1 hour of communication issues, I have not been told a BSL service is available!

  • ArtonMero Arton Mero (@ArtonMero) reported

    @ThreeUKSupport @ThreeUK I'm trying to retrieve my old number in the hope I can possibly get in contact with an old relative as that’s the only number they have for me, can you help.

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