3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 133
London, England 62
Glasgow, Scotland 36
Bristol, England 32
Manchester, England 31
Liverpool, England 31
City of Westminster, England 17
Birmingham, England 15
Dublin, Leinster 12
Cardiff, Wales 11
Portsmouth, England 10
Woodside, England 10
Bradford, England 9
Hackney, England 9
Nottingham, England 8
Hammersmith, England 8
Southampton, England 8
Southwark, England 7
Newham, England 6
Peterborough, England 6
Coventry, England 6
Leeds, England 6
Batley, England 5
Fareham, England 5
Middlesbrough, England 5
Croydon, England 5
Newcastle upon Tyne, England 5
City of London, England 5
Southall, England 5
Paddington, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ccrayfish Chris Jackson (@ccrayfish) reported

    @ThreeUKSupport No, it seems to be intermittent but the signal is not good at all.

  • Soozealooze SC (@Soozealooze) reported

    @ThreeUK you've taken money from my account this month when I haven't been a customer for nearly a year. I'd like my money back and my financials deleted from your system as it is not necessary for you to hold this data.

  • ManOfKent1977 Steve Trevelyan (@ManOfKent1977) reported

    @ThreeUK I'm having issues with my Huawei AI Cube. Netflix, Disney+, Amazon and simple things like the Internet simply don't work and the kids have a melt down on a regular basis! I have had no luck dealing with your customer service. I've had the contract 2+ years! Please help.

  • PoppySoprano Poppy Shotts Soprano (@PoppySoprano) reported

    @ThreeUK I've been trying to cancel a rolling contract with you under my account for the past 9 days, taking lots of time out of work, and every attempt I am blocked and sent in circles. Shocking customer service. Please help.

  • Undy_7 undy (@Undy_7) reported

    @ThreeUK is your 4G down? Mobile data not worked all day

  • Real_Baz Baz (@Real_Baz) reported

    @ThreeUK Hi folks, I’m within 14 days cancellation period and trying to cancel contract but that departments been closed and seems it will be for next day or so taking me over 14 days, any ideas. Thanks

  • Rivers_Attempts Rivers ⭕ (@Rivers_Attempts) reported

    @ThreeUKSupport Hi there, can you advise on when your Samsung Galaxy Tab A7 10.4inch Tablet will be back in stock please :) I had been notified there was an offer on your existing customer app, went to purchase the plan, but unfortunately cannot....

  • midheightviera VIERA!!! @ finished edw (@midheightviera) reported

    @ThreeUKSupport hi, is the top-up service down? i tried to top up a 4gigs data package a couple hours ago but i haven't received it still despite the transaction going through

  • AshishB62545995 Ashish Bhat (@AshishB62545995) reported

    @O2 worst customer service ever ever I have faced with any phone network , I rather switch to @ThreeUK

  • ideaol OlgaIdeaol (@ideaol) reported

    @ThreeUKSupport I can’t believe what bad service I’ve just received by Three… and dishonesty

  • MonicaLC01 Monica (@MonicaLC01) reported

    @ThreeUKSupport Network coverage has either been crap or non existent in my area for the past week…. A known issue according to your site. Let’s talk compensation given that I repeatedly can’t access content on my phone 👍🏼

  • owainkenway Dr Owain Kenway (@owainkenway) reported

    @ThreeUKSupport Just a quick note to say it’s working today so whatever was broken is fixed! Feel free to close this ticket (if it’s being tracked) and have a happy 2022!

  • boyleyuk Boyley (@boyleyuk) reported

    @ThreeUKSupport I need to urgently make contact with someone, I tried to update my address today and get an upgrade but whoever I spoke to has completely messed up the address, the upgrade should have been cancel but I've now had an email saying its going to the wrong address!

  • owainkenway Dr Owain Kenway (@owainkenway) reported

    @ThreeUKSupport (And yes, I’ve tried clearing cookies etc and it’s not working - guess I’ll give it a day or two and try again!)

  • Real_Baz Baz (@Real_Baz) reported

    @ThreeUKSupport Hi folks, I’m within 14 days cancellation period and trying to cancel contract but that departments been closed and seems it will be for next day or so taking me over 14 days, any ideas. Thanks

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