3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 125
London, England 57
Bristol, England 32
Liverpool, England 29
Glasgow, Scotland 26
Manchester, England 22
Dublin, Leinster 18
City of Westminster, England 15
Portsmouth, England 12
Birmingham, England 10
Woodside, England 10
Dunfermline, Scotland 10
Southall, England 9
City of London, England 8
Hackney, England 8
Southampton, England 7
Northampton, England 6
Peterborough, England 6
Cardiff, Wales 5
Middlesbrough, England 5
Coventry, England 5
Southwark, England 4
Newcastle upon Tyne, England 4
Leeds, England 4
Normanton, England 4
Hammersmith, England 4
Kensington, England 4
Hounslow, England 4
Newham, England 4
Newport, Wales 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • gntpapi Caleb (@gntpapi) reported

    @EE @ThreeUK the subpar network with the has been actor is coming for you, don’t stand for it

  • LauraRutherford Brody, Me & GDD (@LauraRutherford) reported

    Moved from @EE to @ThreeUK because of a much better deal but the signal is poor in comparison. Needed to put that somewhere. Annoying.

  • p_may Patrick May (@p_may) reported

    I think AOL 56kbs dialup speed we had back in 2002 was faster than @ThreeUK mobile signal at @glastonbury this weekend. (Sending tweet via hotspot) #Glastonbury2022 #glasto #Glastonbury

  • HarryArm1997 Harry Armstrong (@HarryArm1997) reported

    @ThreeUK The **** *** company then tells me to come back in 24 hours when the stuck sim should be cancelled just to be told another 48 hours... already been looking around at other companies as three has proven time and time again to be ******* ****

  • Stevieweve Jay (@Stevieweve) reported

    @ThreeUK is it just me or is their issues with 4g in glasgow. (Eastend / centre of town) I have to keep changing to 3G to get anywhere. Shettleston is a blackspot for 4G. Trongate is a close second.

  • rishidshah Dr Rishi Shah (@rishidshah) reported

    @ThreeUKSupport Brilliant!! Even the social media team asks me to waste more time by calling the 337 call centre in India. I wish had walked away from @ThreeUK . Never come across such an incompetent organisation before.

  • KevinBoddy2 Kevin Boddy (@KevinBoddy2) reported

    @ThreeUK when I walk along the white cliffs at Dover my phone changes to a French service (I receive two texts to confirm this with rate advice). Will I be charged for using my phone when I have never left the UK?

  • rishidshah Dr Rishi Shah (@rishidshah) reported

    @ThreeUK made the worst decision ever to transfer my number. The transfer has been screwed up for over 48 hours and nothing can be done despite missing critical calls. Wasted over 4 hours.

  • HarryArm1997 Harry Armstrong (@HarryArm1997) reported

    @ThreeUK Would rather **** in my hands and clap than deal with another ****** customer service **** that can't actually do anything to help you other than tell you the same ******* thing over and over again

  • spencertam21 Tamzin (@spencertam21) reported

    @ThreeUKSupport I've currently got a £10.00 data pack that expires Sunday. I topped up my phone £35.00 had to use £5.00 for unlimited data for one day as was out of credit. I send a lot of text and have now gone down from £30.00 to £25 and was wondering why this.

  • nellyawatkins Neil Watkins (@nellyawatkins) reported

    @ThreeUKSupport @TheGlastoThingy Agreed Three's coverage is terrible here. Taken all afternoon to send 3 photos. Promised to video call the wife so she could enjoy Paul McCartney with me, no chance!!!!

  • Benjamin35836 Ben (@Benjamin35836) reported

    @ThreeUKSupport why is your 5G coverage in Central London so poor? No signal for a WhatsApp video call. Barely enough 4G to send this tweet. Is there any point renewing my contract in August?

  • MrCrembo Steve Crem (@MrCrembo) reported

    @TheGlastoThingy @ThreeUK @EE I did. Three are ****. Got a PAYG from EE for the festival. Still not brilliant.

  • t2stu Stuart M Bird (@t2stu) reported

    @thealso @giffgaff At least you get to use it overseas. @ThreeUK shafted me recently. Didn't know you had to let them know. Using wi-fi and Twitter they said they were going to TEXT me a password for the website. I HAD NO NETWORK! Got the password when l returned to the UK. It didn't work.

  • Claire33Claire claire33™󠁧 (@Claire33Claire) reported

    @ThreeUKSupport Can't accept this call and please hang up and try again.

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