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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexReddick
    Alex Reddick (@AlexReddick) reported

    Counting down the months until I can leave @ThreeUK signal is woeful pretty much everywhere

  • IndiaAtkinson10
    India Sasha (@IndiaAtkinson10) reported

    @ThreeUK even worse, I’m trying to call you or live chat to resolve the issue and both are unavailable!

  • sidhu84
    Sidhani (@sidhu84) reported

    @ThreeUKSupport Yes I have already spoken to the technical support - on Sunday, 05/29 and yesterday 05/30 as well and this is another condition the store told me there is a 14-day cancellation and you tell or the customer service over the phone tell me it isn’t

  • IndiaAtkinson10
    India Sasha (@IndiaAtkinson10) reported

    @ThreeUKSupport No, a London store. My phone has been stolen so I needed a sim in store to help me access the replacement phone I just bought at apple so I could get home (I’m from Northern Ireland)

  • teachartteach
    A Real Teacher (@teachartteach) reported

    @ThreeUKSupport How do I cancel and just go somewhere else

  • GongRight
    yang yoo (@GongRight) reported

    @ThreeUK can you please check your DMs. I bought a data pack yesterday but it’s not working

  • MattHill1991
    Matthew Hill (@MattHill1991) reported

    @ThreeUKSupport two and a half years of hell locked into a contract where my signal constantly cuts out and I get no mobile data usage despite my phone displaying 4g access. Sick and tired of paying for nothing!!

  • MichaelKallys
    Michael Kallys (@MichaelKallys) reported

    We want to see @trivago as the main jersey sponsor for #ChelseaFC. They have remained loyal, and stuck with us when the others wouldn’t. Cancel @ThreeUK!!

  • sidhu84
    Sidhani (@sidhu84) reported

    @ThreeUKSupport Also trust me I’ve tried to unplug and re plug the SIM and restart the device a couple of times to see if it makes a difference. I’d even spent time with the customer service who advised resetting the device, all in vain

  • bendougcraig
    Ben Craig (@bendougcraig) reported

    @ThreeUKSupport It’s pretty much everywhere. And yet people on other networks don’t seem to have the issues. And if I upgrade I’ll have to pay roaming fees. Unlike say @O2 So at the moment I see very little point in staying with you. You take my money and I get very little in return

  • bearded_courier
    the_bearded_courier 🇺🇦 (@bearded_courier) reported

    @wildlime Which network? I am waiting for @ThreeUK to support the #AppleWatch which apparently they will be doing soon

  • JoSewHayward
    Joanne Hayward (@JoSewHayward) reported

    @ThreeUKSupport We all have Google phones, and my youngest daughter is also having the same issue as me and they work perfectly fine away from the house, my husband has already tried what you have just suggested with both to no avail! Could we be refunded for lack of service?

  • sidhu84
    Sidhani (@sidhu84) reported

    @ThreeUKSupport Still on an outlook on cancellation because the service isn’t probably at its best in my location and now I’m having to wait for a manager to come to the store to proceed further. Definitely bad experience

  • Andybedfordblue
    Andy Sexton (@Andybedfordblue) reported

    @AtTheBridgePod Good. @ThreeUK are a terrible company with a shockingly bad service. Glad to see @Hyundai_UK gone as well.

  • sidhu84
    Sidhani (@sidhu84) reported

    @ThreeUKSupport But what’s making it pathetic is, despite having advised that there is a 14-day cancellation, making customer go through loads of troubleshooting is not a great experience. More than the performance of the device, it is the customer service that’s causing dismay

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