3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 100
Bristol, England 51
Birmingham, England 34
Manchester, England 31
Glasgow, Scotland 26
Cardiff, Wales 25
Hackney, England 17
Dublin, Leinster 16
Croydon, England 15
Portsmouth, England 15
City of Westminster, England 14
Newham, England 14
Southwark, England 13
Nottingham, England 11
Liverpool, England 9
Southampton, England 9
City of London, England 8
Sheffield, England 8
Batley, England 8
Normanton, England 7
Islington, England 7
Crawley, England 7
Leicester, England 7
Bradford, England 7
Leeds, England 7
Ilkeston, England 6
Newcastle upon Tyne, England 6
Hammersmith, England 6
Paddington, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • popsiwinkle Popsiwinkle (@popsiwinkle) reported

    @ThreeUKSupport hi, I had a test last month as my contract ended on the 5th October but I never received the follow up email mentioned in the text, is it possible to get it resent?

  • mattwilde66 Matt Wilde (@mattwilde66) reported

    @ThreeUKSupport you’ve deactivated my sim so I can’t get support to reactivate because of two factor authentication trying to send a text to the number you have deactivated! Please I need help to get my PAC code

  • paulretro Paul (@paulretro) reported

    @ThreeUKsupport been a customer for over 10 years and never one to complain. Paid my bill on the over the phone services today, said there was an error at the end but have still been fully charged and money taken and the outstanding balance still remains?? Fed up.

  • paulretro Paul (@paulretro) reported

    @ThreeUKsupport been a customer for over 10 years and never one to complain. Paid my bill through the over the phone services today, said there was an error at the end but have still been fully charged and money taken and the outstanding balance still remains?? Had enough.

  • DjshaxS fkucti (@DjshaxS) reported

    No service @ThreeUK #Threeuk in Hythe AGAIN!!!! today. They really are the 💩iest mobile providers in the market. Luckily my contact is up with them this month. I have a #GiffGaff sim which is working great so, off I go to @giffgaff and @ThreeUK can off fucuk....... right orf

  • DjshaxS fkucti (@DjshaxS) reported

    I'd quite like a response to my tweet if that's all all possible @ThreeUK. Why have I not got any service in Hythe Kent CT21? A response would be nice. Thanks.

  • KrisBennett74 KB (@KrisBennett74) reported

    @ThreeUK trying to buy a data passport but the link just directs me to your home page!! Help!!

  • GazzaAdams Gary Adams (@GazzaAdams) reported

    1/2 @ThreeUK Hi, my parents (pensioners) both have #3mobiles and have a #3broadbanddongle. They have poor reception where they live but have been with 3 for some years now. My mothers contract expired in February, this week we purchased her an #EE Sim. She was only paying £9 per

  • elletebby Elle (@elletebby) reported

    I have the three plus app but can’t find how I get the presale louis tomlinson tickets, please help @TicketmasterUK @ThreeUK

  • Ewantweet Ewan Cameron (@Ewantweet) reported

    @ThreeUKSupport I’ve waited the requested seven days and - surprise! - the money still hasn’t been returned. Raised another complaint and told “we’ll have an answer from our billing team in 72 hours”. I’ve got to say, the obfuscation and delaying tactics on the part of @ThreeUK are masterful

  • LauraWatson2 Laura Watson (@LauraWatson2) reported

    @ThreeUKSupport Ok but my add on expires tomorrow and I don’t want to retry in case it fails again and the money doesn’t come back into my account. Can you let me know when the issue is resolved or put out a general tweet?

  • banana_76 Rob Harris (@banana_76) reported

    @ThreeUK Trying to end my iPad contract but can’t find the phone number associated to it. Shall I just cancel my direct debit?

  • apthous Plagemonster (@apthous) reported

    @ThreeUKSupport And there we have it, take the money and leave you without service. What an awful service

  • chadissacclark Chad (@chadissacclark) reported

    @AdrianCoxMusic @ThreeUK Best bet is to live chat them Adrian, I always had the same issue with Three when I was in the USA, eventually moved over to @O2 and had no issues thankfully

  • walaytieya Jawad hassan (@walaytieya) reported

    @ThreeUKSupport ,why your internet service is really slow and keep disconnecting since yesterday in Sheffield S2 3LQ.

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