3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 131
London, England 47
Bristol, England 32
Liverpool, England 29
Glasgow, Scotland 17
Dublin, Leinster 17
Manchester, England 17
Dunfermline, Scotland 15
Portsmouth, England 12
City of Westminster, England 10
Birmingham, England 10
Woodside, England 10
Southall, England 9
Southampton, England 8
City of London, England 7
Hackney, England 7
Middlesbrough, England 5
Peterborough, England 5
Coventry, England 5
Hammersmith, England 5
Newham, England 4
Newcastle upon Tyne, England 4
Northampton, England 4
Croydon, England 4
Belfast, Northern Ireland 4
West Bromwich, England 3
Barnet, England 3
Kensington, England 3
Ealing, England 3
Halifax, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • BuzzcutandKohl David (@BuzzcutandKohl) reported

    @ThreeUK quick question...if a cutomer of over 20 years ordered an upgrade and took the day off for a delivery that never came due to a system error on your side, is it reasonable to NOT waive the fee for a charger, given a days lost wages is over 5 times that amount?

  • JakeW1310 Jake Williams (@JakeW1310) reported

    @ThreeUKSupport hello three. Are there issues with signal please again in Hinckley Town? Post code area LE10 0QQ. Could you advise as signal has been really poor all day!

  • caro200010 caro2000 (@caro200010) reported

    @ThreeUK worst company ever!! Left you with 2 contracts after 15 years and went to @TheO2 straightaway! Terrible company

  • SmallStocksJay Jace (@SmallStocksJay) reported

    Are all UK carriers going to sort out the poor VOLTE issue before you turn off 2 and 3G? Signal is there but calls frequently hang and the recipient of the call can not hear the caller. #4G #5G #poorcallquality @ThreeUK @O2 @VodafoneUK

  • xxdabxx daniel bullock (@xxdabxx) reported

    @ThreeUKSupport why has my enquiry been ignored?! Terrible service!!

  • MTB_Flyer Steve Thomas (@MTB_Flyer) reported

    @ThreeUK what is the UK phone number to raise a security breach? Your India customer service wont assist.

  • caro200010 caro2000 (@caro200010) reported

    @ThreeUK Worst service ever

  • caro200010 caro2000 (@caro200010) reported

    @ThreeUKSupport @TJC369 What’s your email address write a complaint? You still haven’t answered, please do asap as I don’t want to pay 2 phone contracts, surely you understand my frustration! No pac number sent to me!

  • caro200010 caro2000 (@caro200010) reported

    @ThreeUKSupport Already looked there and there’s no email address.. so can you write here an email adress for complaint and head office department?

  • felicefan Ian Wilson (@felicefan) reported

    @ThreeUK your website is literally the worst in the world. I can't top up, it doesn't let you read all the page, and just sends you backwards and forwards to re-input your phone number. I even dialled 333 and it didn't make any sense.

  • lboo1h lucy (@lboo1h) reported

    @ThreeUK I had my phone stolen over a week ago and need proof of usage and proof of blacklisting for my insurance. I contacted one of your staff on live chat asking for it about a week ago & they said they would send it within 72 hours to me, but I never received it.

  • MrJoestarsBro MightyK: Doolally Mood Boy (@MrJoestarsBro) reported

    @ThreeUK AGAIN. Your Internet 4g has gone down for no reason AGAIN. Why is it such a problem for you to keep it working even halfway for more than a few days? FIX it.

  • caro200010 caro2000 (@caro200010) reported

    @ThreeUKSupport What’s your customer service email address and your complaint department email address?

  • caro200010 caro2000 (@caro200010) reported

    @ThreeUK terrible service

  • caro200010 caro2000 (@caro200010) reported

    @ThreeUK why did you cancel my pac number ??

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