3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 124
London, England 46
Bristol, England 29
Liverpool, England 28
Manchester, England 17
Glasgow, Scotland 17
Dublin, Leinster 17
Dunfermline, Scotland 15
Portsmouth, England 11
Southall, England 9
Birmingham, England 9
Woodside, England 8
City of Westminster, England 8
Hackney, England 8
Southampton, England 7
City of London, England 6
Hammersmith, England 5
Northampton, England 5
Peterborough, England 4
Newcastle upon Tyne, England 4
Middlesbrough, England 4
Croydon, England 4
Cardiff, Wales 4
Belfast, Northern Ireland 4
Ealing, England 3
Halifax, England 3
Fulham, England 3
Normanton, England 3
Blackburn, England 3
Newham, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Miguel021291 Michael McDonald (@Miguel021291) reported

    @ThreeUKSupport Network won’t connect to any device and I’ve been *********** by 4 different technical support people

  • MStewart0013 Matthew Stewart (@MStewart0013) reported

    @ThreeUK Any recommendation for being unable to access Netflix on mobile data when WiFi works perfectly and other networks (checked via a friend's phone) also work without issue? Please.

  • megss_04 Meg (@megss_04) reported

    @ThreeUKSupport @ColeLoganV @ThreeUKSupport Same issue for me has been going on for 2 days. When will this be sorted?

  • danPad6 dan Pad (@danPad6) reported

    @ThreeUKSupport Three told me Netflix confirmed it was their issue - that’s a lie

  • stevemcphillips steven mcphillips (@stevemcphillips) reported

    @ThreeUKSupport hi. My SIM card is not working in any of my phones. How can this be resolved ASAP. This number is for my work as I am self employed

  • stevemcphillips steven mcphillips (@stevemcphillips) reported

    @ThreeUKSupport Just stopped working. Am a pay as you go customer

  • danPad6 dan Pad (@danPad6) reported

    @ThreeUKSupport Really !! how is restarting going to fix this? Your ips are blocked from accessing Netflix, it works over vpn. I can’t use Wi-Fi as three is my home broadband provider. I’m having to tether to a Tesco mobile. Can you at least confirm this is a three issue?

  • stevemcphillips steven mcphillips (@stevemcphillips) reported

    @ThreeUK Help. SIM card not working and been on hold now for over two hours. How can I log into my account when you send a text to a sim that’s not working

  • eleonorasfalcon sue🏳️‍🌈🌈💜🤍💚 (@eleonorasfalcon) reported

    @m1871e @ThreeUK Why should we have to DM you to get you & @snapchatsupport to do your jobs. You have both been informed there is an issue. Please just sort it. It’s specifically 4G as house link isn’t working & 3G mobile data is. Yes we are rural & our fast internet is via your masts.

  • laurajane2502 Laura Jane (@laurajane2502) reported

    @ThreeUKSupport I am still finding it really difficult to get a decent signal. I have tried putting my SIM card in another handset but the signal is terrible. Currently walking around outside to get a signal. Only have 1 bar on 4G

  • keyringbhoy ciaran (@keyringbhoy) reported

    @ThreeUKSupport I'll DM but the issues in general with data and mobile WiFi have been ongoing for well over a month now....

  • debfarr2 D (@debfarr2) reported

    @ThreeUK Plz help: I'm trying to login to my account but forgotten password. Clicking 'reset' sends a text with reset info, but the SIM card is in a Mi-Fi dongle, not a phone. How can I gain access to the account?

  • danPad6 dan Pad (@danPad6) reported

    @ThreeUKSupport any update on the Netflix issue being resolved ? It’s been over 24hrs, and you keep repeating the same bs. I’m on the verge of cancelling as the service and way you treat customers is shocking

  • eleonorasfalcon sue🏳️‍🌈🌈💜🤍💚 (@eleonorasfalcon) reported

    @ThreeUK @m1871e We should have to DM you to get you & @snapchatsupport to do your jobs. You have both been informed there is an issue. Please just sort it.

  • BriannaBlessed2 Brianna Blessed (@BriannaBlessed2) reported

    Update: it looks like lots of @ThreeUK users are having similar issues. It sounds like it may a network provider issue, rather than a problem with @Snapchat

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