3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Denton
(@KeithDenton17) reported
@ThreeUK any reason you haven’t advised any of your customers in the EX4 area that mobile data could be down for up to 3 weeks due to maintenance work? I was only told after calling to investigate. Very poor service…
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Marya
(@Rayammarya) reported
@zakismyhero @ThreeUK @ThreeUKSupport They dont have info when they post a new reward for the week & its all gone even not 9am Monday morning totally shi.t network & so the rewards too
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Thegreyarea.Dr
(@Thegrey56110004) reported
@ThreeUK that’s the service down again in ky1 3jz, what’s going on?
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Antony Stone
(@AntonyStone13) reported
@ThreeUKSupport postcode Lu7 9bg, no phone signal for nearly 8 hours. What’s going on?
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j e s s
(@maii_jessx) reported
@ThreeUKSupport if you’d like to explain why me, my partner and my friends have no signal all at the same time and we’re all in different locations, that would be great lol - no issues in the area apparently except all of us have no bloody signal!
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Cassandra Vinograd
(@CassVinograd) reported
@ThreeUK On my sixth visit to store trying to get my upgrade. This is no way to treat customers or run a business.
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RSDriver00
(@RSdriver00) reported
Customer service is always terrible @ThreeUK Now they’re using AI to cut costs it’s even worse. And the combination with @VodafoneUK with no doubt another cost cutting plan will be a disaster. Which other UK mobile provider is the least worst as I just have to change now?
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Ms
(@edanzoni) reported
@ThreeUK Why is my network so bad recently three @ThreeUK Ive never missed a payment I cant even load websites etc
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Jessaline 🇬🇧
(@jessalinecaine) reported
@ThreeUKSupport The service you are providing in Ripley, Surrey is abysmal. For the last week, myself and several parishioners have had constantly have 1 bar or no service. Please resolve
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Antony Stone
(@AntonyStone13) reported
@ThreeUKSupport Two days without phone signal in Lu7 9bg. What’s going on?
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Phill Manson
(@pmanson26) reported
@RSdriver00 @ThreeUK @VodafoneUK All seem **** locally since huawei was removed from the backbone, I’ve tried EE (ok), Vodafone (useless) and now on GiffGaff, I got better signal roaming in Spain
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Phil McCrutch
(@MeltzerPredicts) reported
I thought @ThreeUK were supposed to be dovetailing Vodafone's 5G now? @ThreeUK signal getting worse not better @ThreeUKSupport
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Cathie G
(@cathie247) reported
@ThreeUK since when has it been acceptable to disconnect calls being made to your customer services by a BSL Interpreter relay service for someone who is Deaf and to whom you have miss sold a phone contract? Should I be taking a Discrimination route? @ThreeUKSupport @ThreeUK
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Cassandra Vinograd
(@CassVinograd) reported
@ThreeUKSupport on my sixth attempt to get my upgrade. Insane. Customer service can’t help, your systems don’t talk to each other. Can’t even log an actual complaint. Unreal.
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Secretworldofabook 🏛️
(@secretWofabook) reported
@ThreeUKSupport Urgent. I was granted a promise-to-pay until Friday and explicitly told my line wouldn’t be suspended. Three cut my service 2 hours later. refusing reconnection despite error. Refusing to escalate to UK representative. Need immediate review & reconnection.”