3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 92
Bristol, England 54
Manchester, England 31
Birmingham, England 26
Glasgow, Scotland 25
Cardiff, Wales 22
Dublin, Leinster 18
Hackney, England 16
Newham, England 15
Croydon, England 14
Portsmouth, England 12
City of Westminster, England 12
Bradford, England 10
Nottingham, England 9
Batley, England 9
Southampton, England 9
Liverpool, England 8
Southwark, England 8
Sheffield, England 7
City of London, England 7
Peterborough, England 7
Leeds, England 7
Normanton, England 6
Woking, England 6
Leicester, England 6
Broadstairs, England 6
Crawley, England 6
Hammersmith, England 6
Norwich, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    @ThreeUKSupport What good will that do now I'm no longer there? And yeah shock horror cental London is a busy area, is this some kind of surprise to Three network ? Maybe put more infrastructure there instead of making pathetic excuses. I will remember this when it comes to my contract renewal.

  • mattjarvis79 Matt Jarvis (@mattjarvis79) reported

    I don’t know what’s happening with @ThreeUK but the service has got really patch over the last month in many places. Says I have 4G and full bars, but people can’t hear me or there is no network.

  • JoirBenedeti JB (@JoirBenedeti) reported

    @ThreeUK what is going on with three network. It is being bad for the last 4 weeks. Roaming is bad, call signal is the worst 😡in central London

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUK Your connection was interrupted A network change was detected.

  • thebeerzombie Julie Groves 💙 (@thebeerzombie) reported

    @ThreeUKSupport Hello, there are still problems with the signal in CR2 - the problem was supposed to be fixed Friday. What's going on?

  • merichai MeriChai (@merichai) reported

    @ThreeUK is Northern Ireland not a part of UK? I got a roaming/limited data message from three which surprised me as I think in Belfast it should be like local service. Please clear this!

  • gibraltarfx Kingsley (@gibraltarfx) reported

    @syph82 @ThreeUK £75 a month? Bloody hell. I pay £24 for unlimited. Never take a handset from a network operator. They only do it to overcharge you and lock you in.

  • thelightman93 Mr Man (@thelightman93) reported

    @ThreeUKSupport @JaroslavH Would also like you to pass on another customer extremely hacked off about this. 20GB should be the limit, why don’t you bring those places on just 12GB UP to 20GB and make it an improvement, rather than screwing your customers over (again!)

  • leader_music Richard Leader Music - Leader's American Pie (@leader_music) reported

    @ThreeUKSupport I get no signal in my house at all (you presumably could have worked this out when I put in my address details). If we can work out how to switch-on wifi calling, that might help but I can't see how to do it on the phone you supplied

  • shamkhan4 S HUNCHO 🇵🇰 (@shamkhan4) reported

    I just wanna say @ThreeUK is the worse network i get better signal when im im pakistan and thats bad but this is ***************

  • yazjd89 Yaz (@yazjd89) reported

    @ThreeUKSupport When making calls it shows the ported (correct) number. When somebody texts/calls the ported number it comes through to the new SIM fine. The issue is when I text someone it comes though with the temporary number. Texts seem to be the only thing wrong.

  • Lupusprisoner Jacqui (@Lupusprisoner) reported

    @ThreeUK cannot even make calls my cardiac nurse tried calling me all day could not get through now I cannot call them 6 months of promises to fix yet I still have to pay my bill

  • CrutchRocket510 Neil (@CrutchRocket510) reported

    @syph82 @ThreeUKSupport Sept 2022. I've been on to customer relations & they can offer a reduced settlement & they want me to return the handset for there to be no charges. 👍

  • Grizzly_media Grizzly Media (@Grizzly_media) reported

    @ThreeUKSupport hoped it would be back to normal now…. I’ll need to change provider if this is the quality of signal now :(

  • mattgoggs mattgogerly (@mattgoggs) reported

    @ThreeUKSupport are you aware your network doesn't deliver texts from HSBC? Makes logging into banking somewhat difficult.. no issues with O2 or EE.

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