3 (Three)

3 (Three) Outage Map

The following outage map shows the most recent areas in the United Kingdom where 3 (Three) users have reported their issues and outages. If you are having an issue with 3 (Three) and your location is not listed, make sure to submit a report below.



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January 27: Problems at 3 (Three)

3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • Kimberley Ivory (@KimberleyIvory) reported

    @ThreeUKSupport when will Three support the Apple Watch? I’ve bought a cellular watch and can’t connect it. Really disappointed long time customer of Three…..

  • Jackafrosty (@Jackafrosty) reported

    @Dami1190 @ThreeUK @TheO2 Did before the madness, US too. Only went with three for their roaming, their signal sucks where I live.

  • Jessica Brookes :) (@THESCRIPTLUVER) reported

    @ThreeUK is there a problem with signal and WiFi in the Halesowen area again as I didn't have either for over 4 hours yesterday and gone off again today 😡😡

  • Emma Breese (@EmmaBreese) reported

    @ThreeUKSupport I’ve just done it again now. Still not working.

  • Emma Breese (@EmmaBreese) reported

    @ThreeUKSupport I have done, and it still doesn’t work. Have tried laptops/phone and Sky but not working on any of them.

  • Gelphling (@PaineHelen) reported

    @ThreeUKSupport That’s not very satisfactory mark. That’s another four days potentially with very iffy/no internet connection. What are you going to offer for loss of service?

  • Kinnusai (@Kinnusai1) reported

    @ThreeUK @SamsungUK Only thing I'm interested in is the phone I bought a week ago working. SIM card still not activated. 4 self-imposed deadlines have now been missed. Just got told to wait 48 hours again. If it's not working by then I will cancel it. Utter BULLSHIT service.

  • Gelphling (@PaineHelen) reported

    @ThreeUKSupport Your status page just says there’s work being carried out. Any idea when it’s likely to be resolved? It’s been three days now already. And any recompense for lost service?

  • Liz Marshall 🌈♐🦄🙋🏻‍♀️ (@The_LizMarshall) reported

    @ThreeUKSupport Had the same message with trying different card. Called & spoke to another gentleman who was again beyond polite and helpful but couldn't do anything his end so we decided I tried vouchers which I've just bought and I've manged to top up. Thank you for all your help. ☺🙏✨

  • Steve Jones (@SpyGuy2460) reported

    @emmadotcom @ThreeUK When I tested the speed at yours I got between 4 and 8mbps down and a big fat zero upload. Not great. May not be sufficient for streaming video

  • Gelphling (@PaineHelen) reported

    @ThreeUKSupport You haven’t addressed my point. 4G service is still poor. If it was supposed to be fixed this morning it doesn’t appear to be. if it takes till 1st Feb I can’t use the service I am paying for. You didn’t notify me of this maintenance and haven’t told me why. Day 3 of no internet.

  • K (@KTDuk) reported

    We got a free 4k TV for getting broadband with @ThreeUK a few months back, what they failed to mention in the advert is that the connection is so so so poor we'll never actually see what 4k TV looks like.

  • Sharon Hind (@SharonHind) reported

    @ThreeUK @NetflixUK I still can’t access Netflix. I use 3broadband.. I’ve tried resetting and still not working on any device.. please advise.. pay far too much to you both to have this bad service

  • Danny Slay 🇪🇺🇳🇿 (@slay1373) reported

    Thanks @ThreeUK last Aug/Sep you announced as@long has you remained on your existing deal roaming would remain. We thought that was a kind gesture for years of custom. So to get around it you cancel them all using minimums term rules when I was not on a contract. #timetoleave

  • Stickler (@StrizzyxD) reported

    @StephenWithers @ThreeUKSupport I’m still currently dealing with this issue on my boardband


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