3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 201
London, England 113
Manchester, England 17
Cardiff, Wales 13
Southampton, England 12
Dublin, Leinster 12
Glasgow, Scotland 10
Birmingham, England 9
Bradford, England 9
Bristol, England 8
Slough, England 7
Croydon, England 6
Portsmouth, England 6
Liverpool, England 6
Dunfermline, Scotland 5
Middlesbrough, England 5
Normanton, England 5
Southwark, England 5
Hackney, England 4
Belfast, Northern Ireland 4
Newcastle upon Tyne, England 4
Hammersmith, England 3
Doncaster, England 3
Blackburn, England 3
Peterborough, England 3
South Benfleet, England 2
Derby, England 2
Bordon, England 2
Wembley, England 2
Hampstead, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • RachelBragg6 Dr Rachel Bragg (@RachelBragg6) reported

    @thepipkins @ThreeUK We ditched Smarty (which runs on the three network) recently as although it was cheap and coverage was good, the speed on three was awful - now have EE SIM in our router and the difference is amazing and I can work again - but costs a bit more....

  • dmcsCIC DMCS CIC (@dmcsCIC) reported

    @MartinSLewis I've been with @ThreeUK for years paying £15pm sim only. Then they hiked up the rate to £31pm for unlimited data etc. Yet cap my data whenever it suits them. They so inconsistent. So who you recommend that provides good strong signal coverage.

  • thepipkins NB Heart of Oak (@thepipkins) reported

    @RachelBragg6 @ThreeUK We often seem to get an ok signal when we stop, then an hour later it’s barely enough for a tweet! I probably should have shopped around sooner 🙃

  • GoffinClaire Claire Goffin (@GoffinClaire) reported

    @ThreeUKSupport I am having trouble trying to talk to a real person so please help. Both mine and my sons contract are with 3. I pay his bill as he is 15. Please advise how I can gift him data from my allowance. And no hot spots please, this won’t work if not in the same place

  • clinicalchilly Abbie (@clinicalchilly) reported

    @ThreeUK hello, I’m in Mallorca and it’s saying that I have no signal however I’ve turned on international roaming? What’s going on?

  • MargoAA Margo (@MargoAA) reported

    @ThreeUKSupport Any idea when the broadband issues in the Paisley will fixed?

  • Bubblepink Kirsty Petty (@Bubblepink) reported

    @ThreeUK - atrocious signal issues in my area. Been told issue is fixed. It isn’t. Can’t get any sense out of live chat and can’t get through on the phone. Can someone please help me

  • Ips65 nonsuchandy (@Ips65) reported

    @ThreeUK @bonhines Seeing as you’re a sponsor, let’s hope we can get a phone signal / data at latitude festival this year. Last year it was impossible.

  • Judymal3 Judymal (@Judymal3) reported

    @thepipkins @ThreeUK Highly recomnend EE - really good customer service too

  • Cinister09 Cinister (@Cinister09) reported

    Yo @ThreeUKSupport my mum has been trying to get into her account for a while to pay her bill as you guys just keep disconnecting her service without contacting her about stuff (she is highly vulnerable) and we keep trying to reset the password... but no email comes. 🙃

  • velohutch72 Scott Hutchinson (@velohutch72) reported

    @SamsungUK could you please help. Poor service from online agent who simply stopped replying to my query. Unable to get a redemption code saying device not eligible for @disneyplus offer with my new @ThreeUKSupport Samsung Ultra22.

  • _SandraWindsor SandraWindsor (@_SandraWindsor) reported

    @thepipkins @Judymal3 @ThreeUK If you want the 3 network, get a Smarty sim. I got unlimited data for £16 via MSE website (or maybe another comparison site ?? - worth shopping around). For Vodafone try VOXI, or GiffGaff for O2

  • TonyM19741 TonyM1974 (@TonyM19741) reported

    @FuzzyGolf @ThreeUKSupport You have the right to churn and join another network - a lot of them will offer plans with optional benefits that include roaming. Would definitely tweet the hell out of that though, as customer journeys go its just dog ****, they need shaming

  • CryptoGeezerUk CryptoGeezerUK (@CryptoGeezerUk) reported

    @ThreeUKSupport still ongoing issues in the me99tl been the 4th month now, crappy service, direct debit now cancelled you can chase me for the money, no I don't care about credit report

  • GoffinClaire Claire Goffin (@GoffinClaire) reported

    @ThreeUK hey, I am having trouble talking to a real person at Three. Myself and my son both have phone contracts with Three, he is a minor and I pay his bill. Please tell me how I can gift some of my data to him as you can with other phone providers? And no hot spots please.

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