3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 107
London, England 105
Bristol, England 52
Birmingham, England 34
Manchester, England 33
Cardiff, Wales 25
Glasgow, Scotland 25
Portsmouth, England 20
Dublin, Leinster 18
Hackney, England 18
Newham, England 15
Croydon, England 15
Southwark, England 14
City of Westminster, England 14
Liverpool, England 11
Nottingham, England 11
Southampton, England 9
City of London, England 8
Sheffield, England 8
Batley, England 8
Kensington, England 7
Bradford, England 7
Normanton, England 7
Islington, England 7
Crawley, England 7
Leicester, England 7
Leeds, England 7
Northampton, England 6
Ilkeston, England 6
Newcastle upon Tyne, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • efwolf359 alan edwards (@efwolf359) reported

    @ThreeUKSupport Not ideal? You really think having a chat service that is unusable to lack of staff is “not ideal”. Or having such useless CS staff who cannot manage a simple port in a month is “not ideal” @Ofcom should remove your license due to incompetence

  • idonthavetwita Unknown Caller 🕙 (@idonthavetwita) reported

    @ThreeUK @ThreeUKSupport another day with poor service. Have you no shame?

  • craigbarnett craig barnett (@craigbarnett) reported

    @ThreeUK I can’t log into my account.. it says for me to verify email but an email never comes through! (Not in junk folder either) I need to know how long is left on my contract!

  • efwolf359 alan edwards (@efwolf359) reported

    @ThreeUKSupport You won’t commit to any time-frame. We’ve been given numerous differing reasons for the delay. The account has had to change ownership twice to try and sort it. The latest yesterday was that the agent refused to fix the problem as both parties weren’t present 1/2

  • LeanneFerris3 Leanne Ferris (@LeanneFerris3) reported

    I've said it before and I'll say it again @ThreeUKSupport have got to be the absolute worst network around! Corrupt, making false sales, charging over the odds for a false sale. How on earth do you get away with it! #joke #worstnetwork #avoid

  • oliw Oli (@oliw) reported

    @ThreeUKSupport That did it, thanks. Kinda defeats the point of the forgotten password system if it doesn't work and you can just re-register.

  • Trixiefire666 Emma Jones (@Trixiefire666) reported

    @ThreeUKSupport Yesterday afternoon approx 1pm but I've had no text to acknowledge or anything. So how do I know to cancel the direct debit as I only need it for 30 days?

  • Babebusha Babushka (@Babebusha) reported

    @ThreeUKSupport hello, i would like to cancel a scheduled data pack that three has awarded me, I want to cancel it because it was supposed to activate on April 4th but it still hasn’t. how can I cancel this scheduled data pack?

  • zoelouisemakeup Zoë (@zoelouisemakeup) reported

    @ThreeUKSupport who can I talk to about how terrible the 4g is when I pay a stupid amount of money?!?

  • Andy_cymro Andy (@Andy_cymro) reported

    @ThreeUK is wifi calling down since the last g10 update?

  • helpcenter__ cyber Recovery (@helpcenter__) reported

    @marcelaferri @instagram @ThreeUK Kindly inbox me I can help you retrieve your hacked account

  • strtwtsn Stuart Watson (@strtwtsn) reported

    @ThreeUKSupport Hi, if I purchase the Samsung Galaxy A52 5G through you does it support WiFi calling and VOLTE? Thanks

  • marcelaferri Marcela Ferri (@marcelaferri) reported

    Dear @instagram my account @thepaintingwitch got hacked and I can’t recoup it because @ThreeUK deactivated my number for no reason, is there any way how you can help getting my account back?

  • efwolf359 alan edwards (@efwolf359) reported

    @ThreeUKSupport Absolutely nothing. You keep changing what the issue is. A simple port of a number has now taken over a month because of the ineptitude of your CS staff

  • ScottPurdue8 Scott Purdue (@ScottPurdue8) reported

    @ThreeUK this beyond a joke now. I can barely use my phone unless I’m connected to WiFi. This must be a breach of contract because you are not providing me with the service in paying for.

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