3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 129
London, England 47
Bristol, England 31
Liverpool, England 29
Glasgow, Scotland 17
Dublin, Leinster 17
Manchester, England 17
Dunfermline, Scotland 15
Portsmouth, England 11
City of Westminster, England 10
Birmingham, England 10
Woodside, England 10
Southall, England 9
Southampton, England 8
City of London, England 7
Hackney, England 7
Middlesbrough, England 5
Peterborough, England 5
Coventry, England 5
Hammersmith, England 5
Newcastle upon Tyne, England 4
Northampton, England 4
Croydon, England 4
Belfast, Northern Ireland 4
West Bromwich, England 3
Barnet, England 3
Kensington, England 3
Newham, England 3
Ealing, England 3
Halifax, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • nicksevecorner Nick Corner (@nicksevecorner) reported

    @ThreeUK @ThreeUKSupport what is going on with your mobile internet again? Down in south west London. Second time in a month, not that impressive

  • JakeGordonBanks Jake Banks (@JakeGordonBanks) reported

    @ThreeUK Honestly sick of how you treat customers who want to leave. Too interested in trying to sell an unwanted contract that you can't even cancel a contract. Paid early cancellation fee and still getting charged.. going to honestly report this to Watchdog

  • datguyabz_ abzdino (@datguyabz_) reported

    @game_Aabahaa @Xawaleydadumar @ThreeUK Poor girl doesnt know bro 😭😭😭

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …

  • Xawaleydadumar X A W A L E Y (@Xawaleydadumar) reported

    @datguyabz_ @game_Aabahaa @ThreeUK I’ve been with both and they’re scammers never had 3 but ok I guess

  • Oilyduck65 Darren Richardson (@Oilyduck65) reported

    @ThreeUKSupport I put sim in yesterday, so did my wife as she has moved back to three also, still unable to call each other as our No’s still not ported over, help please

  • emilyhelenrowe Emily Rowe (@emilyhelenrowe) reported

    @ThreeUKSupport Yeah unfortunately, both my and my boyfriend’s phone and my laptop aren’t connecting. It went out around 9:45 this morning. Just need to know when the engineers working on masts nearby will have fixed the problem?

  • Aimee_Wild_ Aimee Wild (@Aimee_Wild_) reported

    @ThreeUKSupport I never used to have a problem accessing the internet outside in those areas before and the others I know didn’t use to have problems making phone calls/texts whilst being outside in those places too

  • Aimee_Wild_ Aimee Wild (@Aimee_Wild_) reported

    @ThreeUKSupport Also making phone calls and sending texts (iMessage) when outside also seems to be a problem which has also been a probably for someone else I know who’s with three

  • JorelJBond Jorel (@JorelJBond) reported

    @ThreeUKSupport (2/2) tech team are due to call me within the next day or so to fix my 4G. For the former issue he deduced that my phone was connecting to non-3 international towers and I shouldn’t have been billed at all. We checked my account too as I deffo didn’t go over my 12gb allowance.

  • Andrews_Hannah1 Hannah Andrews (@Andrews_Hannah1) reported

    @ThreeUKSupport is there a problem with signal in London SW16 today? Have had nothing all day, have switched on and off etc. Thanks.

  • caddymart Martyn Sommerville (@caddymart) reported

    @ThreeUKSupport Since I moved from three to Vodafone 2 years ago... my missus (still with you) can't text or call me! We've gone through 250 checks of blocks bars network changes phone resets etc etc but no joy! I can ring her text her she can't ring me... Vodafone says its three??

  • doyoujive Celyn (@doyoujive) reported

    @ThreeUKSupport Hi, we've been having issues with our broadband for the last 2 weeks, with lots of freezing/stalling when only using one device at a time. Are there any works being done in the area?

  • caddymart Martyn Sommerville (@caddymart) reported

    @ThreeUKSupport hi... we don't need another phone call thanks (each one lasting an hour and going through the same questions over and over again)... we just need someone who knows what they are doing to look into an issue... what's our best option?

  • matthall788 Matt Hall (@matthall788) reported

    Hi @ThreeUK I was delighted to be thanked for my loyalty while trying to upgrade. Less delighted to find that it was an empty gesture and that the 6 years I've been your customer mean nothing when it comes to pricing

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