3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma W
(@gemmlaa) reported
Sort it out @ThreeUK - £5 a day to use my phone in the USA, or just get a pay as you to SIM & it’s £10 month? Crap way to treat your actual customers. #customerexperience #threemobile #goroam
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Mana Kaefer
(@mana_kaefer) reported
@ThreeUKSupport @ThreeUK I'm on PayAsYouGo sim (a sim you forced on me as otherwise my monthly contract would charge me for data abroad!), have a monthly allowance added, did not reach the cap, and yet, I'm in Germany with no signal at all! Help please?
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To Make People Laugh
(@Makepeoplelaug2) reported
@ThreeUKSupport Have to be the worst company broadband company I’ve ever come across @ThreeUK
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To Make People Laugh
(@Makepeoplelaug2) reported
@ThreeUK @ThreeUKSupport Customer services, Spent 40 mins yesterday, told 24 hours, spent 68 mins today told 24-48 hours due to glitch? You lot are a shambles. Still zero broadband and no answers. Go to @EE I wish I had.
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Jason Farrell
(@jasonlfarrell) reported
@ThreeUKSupport Yes I was customer but I was out contract
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Wales Offline 🏴 ❤️ 🇬🇧
(@WalesOffline) reported
Anyone know if @ThreeUKSupport actually have any staff left in the UK as called an Indian call centre 5 times now and problem still not sorted!
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Miss Ballooniverse
(@MsBallooniverse) reported
Beware phone scams. Just noticed a £29 charge on my bill. @Google tells me it could be a scam number. Thank you dear Rani @ThreeUK for all your help. Numbers starting with 084, 087, 09, and 118 are a rip-off
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Graeme Muir
(@graememuir25) reported
@ThreeUKSupport And every time there’s a problem I’m assuming I get stung for data roaming charges until it’s sorted.
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Mana Kaefer
(@mana_kaefer) reported
@ThreeUKSupport Just tried, followed all the steps, and get the message all operators are busy (!). They suggest to call or download the app. I (obviously) can't do either, so can someone call me directly to help solve this?
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P
(@Skin8820) reported
@ThreeUKSupport It’s standard, nothing spectator but not poor, your service just won’t let me stream live tv without being connected to WiFi, can you help?
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Mana Kaefer
(@mana_kaefer) reported
@ThreeUKSupport Sometimes, yes, but eventually the internet would come back. However, this time I can't even use my phone to make calls. It's like the sim doesn't work at all.
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J
(@jjLondon1234) reported
@ThreeUK I live in the UB3 post code and have had no signal all day. Any idea why and when this will be repaired?
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Nina
(@ninacliff) reported
@ThreeUKSupport having issues logging into my account today and can’t DM you!
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P
(@Skin8820) reported
@ThreeUK can you tell me why I can’t stream live tv on your service please even though everything is supposed to be disabled?
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Jason Farrell
(@jasonlfarrell) reported
@ThreeUKSupport On the phone to customer service - they are ridiculous saying it will 48hrs I contacted three on the 24th and asked for the payment to be returned…. Still waiting
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