3 (Three) Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Salter (@sarahlizsalter) reported 7 minutes ago

  @ThreeUKSupport can you please tell me when the network will be back up in the PR5 2AP area?

• 
  Mike Flint from the UK (@michaelfromuk) reported 15 minutes ago

  @ThreeUKSupport Not been able to receive any text/sms messages since Monday. As a result, can't login to bank and missed GP appointment. When will issue be fixed? Status shows "there's a problem' but no useful info.

• 
  Pip (@MrPippy) reported 17 minutes ago

  @ThreeUK are your Complaints Team okay? Might want to check in on them. I have specifically asked to keep all correspondence regarding a complaint in writing. They have been harassing me daily with multiple calls but despite reminding them I expect written comms, they still call.

• 
  Tommy Craig CSC (@tommycraigcsc) reported 19 minutes ago

  @ThreeUK an absolute joke of a customer services no use to anyone.

• 
  Big Nath (@E236_Nathan) reported 19 minutes ago

  Hey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞

• 
  Diversions (@diversionsgifts) reported 23 minutes ago

  @ThreeUKSupport hi got a new iPad from you on Saturday but no eSIM please help

• 
  Vix Southgate 🦊 (@Victrix75) reported 23 minutes ago

  I cannot believe how poor mobile reception is on @ThreeUK these days. 4G=1bar if not in a built-up area and when 5G 'is' found it crashes my iPhone 16pro or garbles every word. Anyone tell me what network has UK-wide coverage these days. I feel like I am back in the 1990s!

• 
  ES (@ewa_swital16945) reported 23 minutes ago

  @ThreeUK I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it.

• 
  Diversions (@diversionsgifts) reported 27 minutes ago

  @ThreeUKSupport hi got a new iPad from you on Saturday but no eSIM please help

• 
  Stupid Dog (@stoopidiztdog) reported 27 minutes ago

  @ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?

• 
  Ste McPartland (@SteMcP) reported 28 minutes ago

  @ThreeUK I have not been able to login to your rewards app for over a week. Trying reinstalling, registering, new password. Nothing works

• 
  Karl Austin (@KarlAustin) reported 30 minutes ago

  What is going on @VodafoneUK ? Ever since you bought @ThreeUK your network has been awful. An Edge signal in the middle of @LoveMeadowhall ?!! Frequent zero throughput, degraded signal strength *everywhere*. It's like going back in time 20 years!

• 
  Jono (@JonoWhoElse) reported 34 minutes ago

  @ThreeUKSupport Are there any issues with your mobile wifi in the north east? Keep having issues with your 5G

• 
  Sue🦖🇮🇱💚🤍💜🏳️‍🌈Women, Life, Freedom (@eleonorasfalcon) reported 35 minutes ago

  .@ThreeUK is this a genuine company dealing with customer contracts 0161 696 5597?

• 
  ES (@ewa_swital16945) reported 35 minutes ago

  @ThreeUK I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable fraud!