3 (Three) Outage Map



  Check Current Status


3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • Tom Walker (@TomWalkerMUFC) reported

    State of @ThreeUKSupport. The moment you say you're considering leaving their customer service drops off a cliff. Garbage company.

  • Paul Clayton (@Claytoncast) reported from Birmingham, England

    @ThreeUKSupport I am heading to the Us and Portugal on business trips in the next month. Should I just change to vodspahone whose customers dont seem to have these problems. My contract is now up for renewal

  • Just Harry (@haroldHammond) reported

    @ThreeUKSupport Hi, I am meant to be getting a new SIM from you guys but I think you have cancelled my current SIM whilst the new one hasn’t arrived yet! Can’t get any data or calls and just says no service everywhere

  • LUFC Lee (@mgn87) reported

    @ThreeUK trying to contact customer service is a nightmare long wait times on the phone and massive queues on the live chat 😒

  • Mike Oxley (@mike_c_oxo) reported

    @ThreeUK not even a DM or acknowledgment of my tweet sent couple days ago! @ThreeUK your customer service skills are amazingly poor! #poorcustomerservice

  • Rich C (@Computer_999) reported

    @_Eon____ @ThreeUKSupport I'm edging toward EE to be honest, it will depend on when 3 turn on 5G as I have a Mi Mix 3 5G phone. Coverage is very poor with 3 it the moment

  • Eon (@_Eon____) reported from Barnet, England

    @ThreeUKSupport @Computer_999 Same shit i was told moved to sky now for some sort of stable connection just to game on. 22ping 10mbps download and 5mbps no breaks in the speed no speed loss at peak times tbh its not the best speeds but it works when i need it.

  • David Peek (@P2EKY) reported

    @ThreeUK absolutely ******* awful service. You ain’t got a clue and being palmed off to go to store is absolute bullshit

  • simone cawley (@simstar263) reported

    @ThreeUKSupport Regardless of any issues which may be the fault of the courier, it's the retailer’s responsibility to ensure the fulfilment the order.

  • simone cawley (@simstar263) reported

    @ThreeUKSupport Hey Kirsty, the out come from the second 'investigation' is you are refusing to help, either track the phone, actually send me a handset. Or cancel the contract! So disappointed!

  • simone cawley (@simstar263) reported

    @ThreeUKSupport You are refusing to help!

  • Emma Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@fussytarts) reported

    @ThreeUKSupport Cf40 1hr I already know. The mast caught fire on 13th and still hasn’t been repaired. Second week now of no service.

  • Me (@it_is_rob) reported

    @ThreeUKSupport Are there any issues with data in central London today as I am not getting connected to any app etc.

  • ShanEliz... (@ShanEliz29) reported

    Day two and counting... @ThreeUKSupport and I still can’t get any help from your team on live chat due to no operators available. 😤

  • Andy Gent-Hulme (@Draykill) reported

    @ThreeUKSupport Yeah that's what I get everytime I mention this, no problems in the area, contact 3 in Halifax because if there on the 3 network they should be able to tell you how crap it in even in the town centre. The only reason I'm still with you is for the data!!


  Check Current Status