3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 110
London, England 92
Bristol, England 54
Manchester, England 30
Birmingham, England 25
Glasgow, Scotland 25
Cardiff, Wales 22
Dublin, Leinster 18
Hackney, England 16
Newham, England 14
Croydon, England 14
City of Westminster, England 12
Portsmouth, England 11
Bradford, England 9
Nottingham, England 9
Batley, England 9
Southampton, England 9
Liverpool, England 8
Southwark, England 8
City of London, England 7
Peterborough, England 7
Leeds, England 7
Normanton, England 6
Sheffield, England 6
Woking, England 6
Leicester, England 6
Broadstairs, England 6
Crawley, England 6
Hammersmith, England 6
Ilkeston, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jdbanham JD Banham (@jdbanham) reported

    @ThreeUK @ThreeUKSupport Thanks for resolving my complaint without even contacting me!!!! I've written a scathing email and given you one last chance...

  • HB71783033 HB (@HB71783033) reported

    @ThreeUK have you a number to speak to someone in the UK customer service and not abroad as been transferred a dozen times been promised call backs by a manager and it sounds like i’m just getting passed around again and again and again and again

  • woahbodyform ***** Eckerslike (@woahbodyform) reported

    @ThreeUKSupport It was fine last night so it’s just today. I can log into the web version no problems 👍

  • ecfc32 Keiran (@ecfc32) reported

    @ThreeUKSupport 17 days later, it’s still stupidly bad. One day my data will work.

  • PeterWilde19 Peter Wilde (@PeterWilde19) reported

    @ThreeUKSupport Hi, I ordered a pay monthly sim, with the intent to bring my number over from another network. This sim was due today and the number takeover is supposed to happen tomorrow automatically. The sim hasn’t arrived, and I now worry that the number switch

  • ScottPurdue8 Scott Purdue (@ScottPurdue8) reported

    @ThreeUKSupport for the past two weeks my 4G signal has been terrible in many different areas.

  • UncleMcCoy Dan ‘Bones’ McCoy (@UncleMcCoy) reported

    @ThreeUK topping up with your website is the worst thing that ever happened to me. No I don't know if my 20£ payment went trough as after the page hanged 2minutes I've been redirected to the home with no confirmation whatsoever

  • nickrosenthal Nick Rosenthal (@nickrosenthal) reported

    @ghargreaves @ThreeUK I've been with this VOIP phone company for over ten years now. About £60ish per month, 12x per year. Let's call it £600 per year, over ten years = "customer worth £6k" to most businesses. Not to this VOIP provider. So instead of arguing, I'm finding a new provider :)

  • HarveyThomasCFC Harvey-Thomas John Keegan (@HarveyThomasCFC) reported

    @eli_helenek @ThreeUK Get a picture frame and frame that bad boy

  • DanHobb26762865 Dan Hobbs (@DanHobb26762865) reported

    @ThreeUK having issues with people not hearing/cutting out during phone calls. I can hear them fine though. Is there an issue at the moment? In Taunton.

  • lonetwi sky (@lonetwi) reported

    @ThreeUKSupport i ordered a trio sim since February and now over a month, no sim was delivered. Try to contact customer service and was told the account is suspended and need to pay the bill. U didn’t even see or receive the sim. Very disappointed service.

  • UncleMcCoy Dan ‘Bones’ McCoy (@UncleMcCoy) reported

    @ThreeUKSupport tried another time and it has logged me out after inserting the card details. I had to login again to let the process working. I hope the previous pending payment won't go throug.

  • stevedakin1 Steve Dakin 😎🇬🇧🇪🇺 (@stevedakin1) reported

    @ThreeUKSupport You still took £18.55 out of my account today after all my phone calls! No callbacks and no access to accounts, some support you are. It’s not the £1.55 I’m worried about it your incompetence to resolve a very minor issue. I will be taking this further!

  • Lovatic_x_ Lauren 🖤🦋 (@Lovatic_x_) reported

    @ThreeUK can you tell me why my data is going down so fast when i’ve been at home all day with my phone on airplane mode and using my wifi ?

  • _SuellenLino Sue 💃🏽 (@_SuellenLino) reported

    @ThreeUK the worse company in the UK ! 😡 no network at home for 8 months

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