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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 41
Edinburgh, Scotland 88
Falkirk, Scotland 14
Birmingham, England 15
Littleborough, England 1
Southampton, England 1
Airdrie, Scotland 15
Nottingham, England 5
Waltham Abbey, England 1
Cardiff, Wales 9
Blackburn, England 3
Wolverhampton, England 1
Halifax, England 4
Belfast, Northern Ireland 4
Southall, England 3
Southwark, England 7
Keighley, England 1
Lowestoft, England 1
Glasgow, Scotland 33
Newcastle upon Tyne, England 4
Perth, Scotland 1
Romsey, England 1
Bradford, England 2
Coventry, England 1
Batley, England 2
Stafford, England 1
Northampton, England 3
Normanton, England 6
Portsmouth, England 11
Witney, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • HavocAgain
    Alex Havoc (@HavocAgain) reported

    It's only fair that I say thanks to @ThreeUKSupport for getting service in Worcester back to something like normal(ish) after nearly a week of disruption. Although it would have been nice to have some form of communication about what was happening and why. @tomcollinsworcs

  • Rhiiyounit11
    Rhiann 💎 (@Rhiiyounit11) reported

    @ThreeUKSupport can someone tell me how I can make a complaint seen as your online agent clearly doesn’t want to reply to me

  • KMB193
    'Name can't be blank' says x, so that's my name (@KMB193) reported

    @ThreeUK is it me or are 3 the worst phone company there is?

  • Carlz94x
    CARLZ (@Carlz94x) reported

    @ThreeUK terrible network!! Never no signal! Sort it out !!!

  • ivanrosadev
    ivan (@ivanrosadev) reported

    @robj3d3 @ThreeUK wtf that’s an insane thing to do with so many important things relying on 2fa via sms, which by the way I hate

  • jamesshawvideo
    jamesshawvideo (@jamesshawvideo) reported

    Hey @ThreeUK - why is your mobile home broadband so consistent awful? I’ll be removing my direct debit and sending your hub back the shop. You cannot charge people for such a poor service.

  • jamiewoodcock
    jamie woodcock (@jamiewoodcock) reported

    @ThreeUKSupport appauled at the customer service recieved! 2 business lines blocked for the last 6 days 3admitted to data leaking my information to another business no contact from 3 when promised they would update on fraud investigation all the time my business is uncontactable

  • axtumnbreeze
    chey (@axtumnbreeze) reported

    I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

  • helloitsolly
    Olly (@helloitsolly) reported

    @robj3d3 @ThreeUK @GoRoamless Does that mean if you were on holiday for 2 months and didn't use it, they would also cancel? Seems odd Either way, Roamless will be very useful to have if you continue to travel as it's esim, works everywhere, does text and does calls

  • Stuart61838784
    Stuart (@Stuart61838784) reported

    @ThreeUKSupport more issues with your network, will be going with different company in a couple months when contract ends as your network is shite

  • DarpanVS
    Darpan_V_S (@DarpanVS) reported

    @ThreeUKSupport can you improve your 5G speed it’s worst than 2ng nowadays please.

  • Martin_Adams
    Martin Adams | Building Flowtelic (@Martin_Adams) reported

    @robj3d3 @ThreeUK Oh no, I found a service you can port your UK number to which maps it to a voip, specifically for this issue. Haven’t done it yet, but plan to.

  • SuttonThings
    Will Sutton (@SuttonThings) reported

    @robj3d3 @ThreeUK Three are a terrible company, I had a similar issue! Same with Vodafone too. I had to go back to the UK just to get it working again

  • stevelacey
    Steve Lacey 🔥 (@stevelacey) reported

    @robj3d3 @ThreeUK Also you should consider getting a Google Voice US number for actual serious things that support it, aka everything non-UK

  • JadeThinksALot
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🍉 Jade 🇵🇸 (@JadeThinksALot) reported

    @ThreeUK won’t be keeping me as a customer. Reception is crap and the Nero coffee was the one redeemer. Now it’s £2 and can only claim within the hour, if you wait too long all the codes are gone. Useless.

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