3 (Three) Outage Map
The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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Mohammad Mahmood (@Mohamma73961845) reported from Oxfordshire, England@ThreeUK this will be the third time I'm ringing and if another agent tells me one more time that they can't hear me because of your network, I will cancel all 4 of my direct debits, yes that's 4 mobile contracts tomorrow morning.
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kyle barron (@kylebarron01) reported from Belfast, Northern Ireland@SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandAbsolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Josh Shaw (@Dottyshaw) reported from Wetherby, England@ThreeUKSupport It’s too slow , EE and O2 offer better overall coverage. I will be in contact to discus my option when my contract it’s up for renewal, thanks
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🕯️Fa Aristiguieta #HumanLivesMatter 🕊️ (@Aristifabi) reported from Poplar, EnglandDon't want to cause dismissal. All deserve a second chance. I think @ThreeUK could help Cara with training, care for the public & taking her to workshops where she is taught to treat people in a kind, respectful way Your clients would nt have to go through this horrible situation
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Chris Tradgett (@tradgett) reported from Winsford, England@ThreeUKSupport Only rolling months - tried that before- took too many attempts to cancel and ended up costing for 3extra months I didn’t need
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Clare (@clareyocs1) reported from Salford, EnglandTrying to get hold of @ThreeUK Phone up - automated service told to use online chat. Open online chat and no operators..... I've been double charged for a monthly bill!!!
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mal mulhern (@minion74) reported from East Ham, England@ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think
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mal mulhern (@minion74) reported from East Ham, England@ThreeUK And a lot of **** happened no service no help where were you quick to take payments try to sell 5g but not sort out 4g problems so any answers to that I don't think so only reply was blamed it on the corono virus bad enough with the conspiracy of 5g being bad what a joke 🤣🤣🙈
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japred chiu (@japredchiu) reported from South Shields, England@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
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