3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 107
London, England 96
Bristol, England 53
Birmingham, England 32
Manchester, England 30
Glasgow, Scotland 24
Cardiff, Wales 23
Hackney, England 17
Dublin, Leinster 17
Portsmouth, England 15
Newham, England 15
Croydon, England 14
City of Westminster, England 12
Nottingham, England 11
Southwark, England 9
Bradford, England 9
Sheffield, England 8
Liverpool, England 8
Batley, England 8
Southampton, England 8
Crawley, England 7
Hammersmith, England 7
Leicester, England 7
City of London, England 7
Peterborough, England 7
Leeds, England 7
Middlesbrough, England 6
Islington, England 6
Normanton, England 6
Woking, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DanMihail23 Dan Mihail (@DanMihail23) reported

    @ThreeUKSupport Most of the problems are in bs34 5,bs34 6, where was no trouble before with losing signal but last 3 days not much or at all , BS70QE bs70 all área no signal bs32 9 bs32 0 all bs16 1 BS5 0UU

  • colinbm Colin Burn-Murdoch (@colinbm) reported

    @ThreeUKSupport That’s not an issue. I have a local sim for calls/data/everything. I just need to be able to receive text messages for 2FA. I can’t even log into my bank account. I get that there’s a fair use policy for overuse of roaming/allowance, but completely cutting service is a bit much

  • beanies_mum Jo Parsons (Deeley) (@beanies_mum) reported

    @ThreeUK @ThreeUKSupport we are a bustling tourist centre yet still only offered 3G with no plans to improve. Village down the road with 500 residents get 4G. EE offer all customers in my area 4G. It’s a bit disheartening when you see the improvements being offered elsewhere

  • colinbm Colin Burn-Murdoch (@colinbm) reported

    @ThreeUKSupport Note, my wife’s account, which never used the roaming data so didn’t get flagged up and blocked, is still going fine after the same time.

  • bookmadmum Sara Clifford-Gray (@bookmadmum) reported

    @ThreeUK I am no longer with your network so why do you insist on calling me twice a week to ask me if I want to come back? The fact that you hound me with phone calls doesn’t make me want to return - I’ll stick with @Giffgaff thanks as they leave me alone and don’t harass me

  • colinbm Colin Burn-Murdoch (@colinbm) reported

    @ThreeUKSupport It’s an older one. I got messages saying that only 2 months of roaming was allowed, but I assumed that was to do with the “feel at home” allowances, which I figured was fair, not that all service would be disconnected. I don’t think anything said to contact you if away longer.

  • RJLofty Rachel Lofthouse (@RJLofty) reported

    @ThreeUKSupport Ok, would it be possible to cancel the new sim as I don’t want 2 separate contracts? The process was not made clear and it should not have allowed the order to go through if it wasn’t possible. At no point have I had any comms from Three advising of an issue with the order.

  • retsplines Ret the Folf (@retsplines) reported

    @p0welly @ThreeUK Also for *ages* their network name on Wi-Fi Calling was “Three WiFi Calling”. Which was a) pedantically incorrect (it’s Wi-Fi), but most annoyingly b) WAY TOO LONG. It triggered a scrolling animation on iOS to show the whole name which was very distracting.

  • colinbm Colin Burn-Murdoch (@colinbm) reported

    @ThreeUKSupport Ok. Seems absurd but ok. This combined with the loss of feel at home for future (short term) trips will mean a reassessment of which service I use. Not sure if it’s common practice across the board, but I’ll be investigating. 😔

  • Noseyaintya69 Nick The Greek (@Noseyaintya69) reported

    @ThreeUKSupport Offer no support at all useless. #Three

  • colinbm Colin Burn-Murdoch (@colinbm) reported

    @ThreeUKSupport I’ll happily make a payment for service.

  • colinbm Colin Burn-Murdoch (@colinbm) reported

    @ThreeUKSupport I can’t see it but I’m sure I did. Like I said I assumed that was in relation to the extra benefits provided through “feel at home” rather than basic service.

  • DanMihail23 Dan Mihail (@DanMihail23) reported

    @ThreeUKSupport Phone and sim not a problem because if its a sim problem it's everywhere not just in some areas and I use iphone last model, and only one year sim old

  • ahmad615337 ahmad (@ahmad615337) reported

    @ThreeUK horrible network 😑

  • varinder55559 varinder singh (@varinder55559) reported

    @ThreeUK From 3 month. You network is ****.

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