3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 90
Bristol, England 44
Manchester, England 37
Glasgow, Scotland 34
Birmingham, England 18
City of Westminster, England 17
Croydon, England 16
Hackney, England 15
Cardiff, Wales 15
Dublin, Leinster 14
Portsmouth, England 13
Southampton, England 11
Nottingham, England 11
Bradford, England 9
Newham, England 8
Leeds, England 8
Southwark, England 8
Sheffield, England 7
Hammersmith, England 7
Crawley, England 6
Liverpool, England 6
Dagenham, England 5
City of London, England 5
Paddington, England 5
Peterborough, England 5
Northampton, England 5
Middlesbrough, England 5
Batley, England 5
Fareham, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • marcusmark2019 mark coyle (@marcusmark2019) reported

    @ThreeUK i would like to recover my account number from an old account i had with three would appreciate all help thanks

  • marcusmark2019 mark coyle (@marcusmark2019) reported

    @ThreeUKSupport I didn't cancel it three did..

  • KayAlsina Kay (@KayAlsina) reported

    @ThreeUKSupport It’s automatic and your company has made me change it multiple times so it clearly isn’t the issue

  • andrews31941487 Drew-Gi-Oh! (@andrews31941487) reported

    @ThreeUK help a poor grunger out with a reading festival ticket. May as well

  • Darkstarrheart Wendy Harris (@Darkstarrheart) reported

    Unbelievable!! @ThreeUKSupport hounded my partner to upgrade his phone (he had been out of contract for years) he gets a new phone with them, no end of problems, 5 months later it breaks down completely and they won't do anything to help him!! 😡

  • thy10424656 thy (@thy10424656) reported

    I've been with @ThreeUK for 10+ years. I swear the service is getting unusable now but they keep hiking the prices.

  • WayneWebbo Wayne Webster (@WayneWebbo) reported

    @ThreeUKSupport been with you for 13 days.... Time to cancel and return to EE signal is terrible. And in this day and age too. 🤔

  • Nmnzbr + (@Nmnzbr) reported

    Don’t join @ThreeUK been a customer 8 years and they’re telling me a new customer will get a better deal £12 a month while I pay £25 a month for a the (same) sim only contract like the sim comes with superpowers or something. Wouldn’t recommend to anyone.

  • epilepeclectic Stephen Strange (@epilepeclectic) reported

    @ChloeWD38 @O2 @ThreeUK Have letters from them saying the fraud team who have tried to contact me. Total lies as no one has called and each time I contact them I fail the security questions because I never set an account up in the first place. Now I just get asked to DM them, but still nothing.

  • Thedoviak Doviak (@Thedoviak) reported

    @ThreeUKSupport Thanks, and you might want to let the comedians at customer support know that the USA is in a different time zone, so no point calling me at 4am

  • ekelz17 🙃 (@ekelz17) reported

    Between @ThreeUK and @SkyUK the easiest bet is sending smoke signals because can you hell get a signal with these

  • theunknownchi1d TheUnknown (@theunknownchi1d) reported

    Since my sim only contract ending I can’t decide which network provider to go for since I have been with threeUK which honestly the worst service I have experienced with. Anyone on EE? What is your thoughts? Do you think £18.40 for 123GB data, unlimited min and text is good?

  • brilliant_blue brilliant blue (@brilliant_blue) reported

    @grynger @ThreeUKSupport I'm having the same problem

  • Darkstarrheart Wendy Harris (@Darkstarrheart) reported

    Tell me @ThreeUKSupport - why are your customer service people so unhelpful? 😠

  • SinghSang M (@SinghSang) reported

    @ThreeUK Top customer service this. Well played. 👏🏽

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