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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 91
Manchester, England 7
Sutton Coldfield, England 1
Newham, England 5
Cardiff, Wales 6
Bristol, England 12
Glasgow, Scotland 30
London, England 46
Islington, England 1
Hackney, England 11
Stockport, England 1
Leeds, England 3
Thrapston, England 1
Dunfermline, Scotland 8
Birmingham, England 15
Liverpool, England 6
Newcastle upon Tyne, England 4
Falkirk, Scotland 8
Croydon, England 1
Peterborough, England 5
Airdrie, Scotland 11
Kingston upon Hull, England 1
Blackwood, Wales 1
Hammersmith, England 5
Barnet, England 1
Cambridge, England 2
Treorchy, Wales 1
Crieff, Scotland 1
Ilkeston, England 2
Nottingham, England 6
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rhiiyounit11
    Rhiann 💎 (@Rhiiyounit11) reported

    @ThreeUKSupport can someone tell me how I can make a complaint seen as your online agent clearly doesn’t want to reply to me

  • SoundWavePapi
    Mbappe's 1️⃣ hater (@SoundWavePapi) reported

    Thank you @LycamobileUK for providing the very basic level service I have paid for that @iD_Mobile_UK (and @ThreeUK; anyone affiliated to Three mobile network you will know exactly what I am on about) have failed and continue to fail to serve

  • ROSS_G3LL3R
    naomi (@ROSS_G3LL3R) reported

    @ThreeUK is there a reason why I pay for unlimited everything and have paid for my go roam passes for you to not let me use them? Really helpful when I’m driving across Italy without anyway of mapping or googling locations. As a customer of 18 years I’m not very happy

  • robj3d3
    Rob Hallam (@robj3d3) reported

    @helloitsolly @ThreeUK @GoRoamless Thanks Olly Yeah, I don't get it either. It's a policy of theirs. They need me to fly back to the UK, use it in the UK, and then I'm good to go again and they'll unblock me. Not happening, so getting my family to help out very thankfully.

  • mideolabanji
    ojuelegba beyoncé (@mideolabanji) reported

    .@ThreeUK collecting £17 from me every month for terrible “unlimited” service that requires me to revert to wifi every time is crazy. i can’t wait for my contract with you lot to be over.

  • Vocsolo
    Vocsolo (@Vocsolo) reported

    @robj3d3 @ThreeUK Also, they cancel it if you’re inactive , so when you do get a physical sim and abroad, make sure to make some phone calls like once a month

  • MahmutTor
    Mahmut Tör (@MahmutTor) reported

    Dear @virginmedia and @ThreeUK One of you cut our broadband service, the other one doesn’t provide mobile signal even though we pay both of you. could you supply some pigeons please?

  • ronaldlangeveld
    Ronald (@ronaldlangeveld) reported

    @robj3d3 @ThreeUK I just changed my plan to prepaid, keep roaming on, doesn't even have credit on but usually as long as its connected to a network its good and I can still receive texts.

  • KMB193
    'Name can't be blank' says x, so that's my name (@KMB193) reported

    @ThreeUK is it me or are 3 the worst phone company there is?

  • Sancestow
    Sancestow FC (@Sancestow) reported

    @ThreeUKSupport absolutely shocking customer service received. Will definitely be leaving come the end of my contract

  • Ralph_Hapschatt
    Mike Baldwin  (@Ralph_Hapschatt) reported

    If someone phones you pretending to be from @ThreeUK, asking you to read them a one time pass code, two them to **** off.

  • Dalanamz
    Mahégal (@Dalanamz) reported

    I've messaged several times to cancel and still nothing has been done @ThreeUKSupport

  • PaulHolman100
    Paul Holman 💙 (@PaulHolman100) reported

    @OldLondonW14 @ThreeUK I've never had a problem with EE in London and elsewhere. The cheapest way to use that is via Lycramobile or Lebara, both of which are available as sim only for very low prices. Three have been dreadful everywhere.

  • IndieDevFire
    Alf ❤️‍🔥 (@IndieDevFire) reported

    @robj3d3 @ThreeUK Use TOTP 2FA instead of Texts. It's safer and you avoid this problem

  • stevelacey
    Steve Lacey 🔥 (@stevelacey) reported

    @robj3d3 @ThreeUK Also you should consider getting a Google Voice US number for actual serious things that support it, aka everything non-UK

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