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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mirfield, England 2
Holyhead, Wales 1
London, England 81
Bewdley, England 1
Bristol, England 35
Croydon, England 5
Blackburn, England 3
Liverpool, England 16
Batley, England 4
Middlesbrough, England 6
Margate, England 1
Ashton-under-Lyne, England 1
Romsey, England 1
Spalding, England 1
Oranmore, Connaught 1
Westhill, Scotland 1
Teddington, England 1
Newham, England 9
Manchester, England 24
Dublin, Leinster 16
Halifax, England 4
Tamworth, England 1
Kingston upon Hull, England 3
Widnes, England 1
Aberystwyth, Wales 1
Southend-on-Sea, England 5
Edinburgh, Scotland 67
Cork, Munster 1
Hammersmith, England 8
Leeds, England 8
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • slduk16
    SLD 🇧🇪 (@slduk16) reported

    @ThreeUKSupport Yeah but it’s the cellular support that I’m more so wanting. I just hope that you support this service later this year. I’ve been a Three customer for years and don’t want to have to leave just because of this. 🤞🏼

  • mark_hooper1
    Mark Hooper (@mark_hooper1) reported

    My signal is at its worst for a week now @ThreeUK 4G is utter rubbish!

  • fisherr_x
    samantha fisher (@fisherr_x) reported

    @ThreeUKSupport My wifi is still not working

  • SteveJHarris
    Steve Harris🐺🦞 (@SteveJHarris) reported

    @ThreeUK being driven mad by your *customer service* .... apparently I don’t know my own name so you can’t help me 🤬

  • curlytwirlywurl
    Polly Gill (@curlytwirlywurl) reported

    @ThreeUK I can't text @comicrelief!! I keep getting error 38? Help!

  • diegotogui
    diego benitez torres 🎗️ (@diegotogui) reported

    @ThreeUK its not working never, they sell us a mobile broadband that i cant use for even watch YouTube.... i wanna cancel this asap.

  • cfmonk
    cfmonk (@cfmonk) reported

    Hi @ThreeUK I have a bunch of phones donated to refugees and I need Sims for them... Can you help?

  • mikeywhelan_
    Mikey Whelan (@mikeywhelan_) reported

    @ThreeUKSupport No I haven’t been able to get through to anyone as I can’t call from my mobile! Do you know why the app/website is down?

  • Cam_1886
    Cam (@Cam_1886) reported

    @ThreeUK Not sure I'd want to see people running slow-mo towards the chippy.

  • garethmackie
    Gareth Mackie 🌚🎃 (@garethmackie) reported

    @ThreeUKSupport Yeah, with no joy. Speed test gives okay readings but can't access Playstation network or Netflix etc on TV

  • LeePMoran
    𝕃𝕖𝕖 𝕄𝕠𝕣𝕒𝕟 (@LeePMoran) reported from Rotherham, England

    @ThreeUKSupport So no service until Monday when a new sim will arrive & advised to use wattsapp in the meantime. Wow. Three have the right people on the line convincing people to stay, just not the same investment on the resolution team.

  • ernmander
    ernmander (@ernmander) reported

    I’m trying to donate to @BBCRednoseday sadly whatever @ThreeUK have done to my service doesn’t let me do so. I have no idea what they have changed without my consent!

  • LeePMoran
    𝕃𝕖𝕖 𝕄𝕠𝕣𝕒𝕟 (@LeePMoran) reported from Rotherham, England

    @ThreeUKSupport Thanks Pete. We’re all on Three. So signal/service isn’t allowing us to connect properly, getting cut off over and over. I’m on the app now. If the signal was as good as the media engagement, there wouldn’t be any issues here.

  • Catster71
    Catherine (@Catster71) reported

    @ThreeUKSupport No I'm not going any further with it. Terrible line issues the first call. Another 2 advisors couldn't help one a supervisor supposedly. Thanks anyway. I'm just angry they're both fairly new contracts. No more after they're finished.

  • jamie_2127
    Jamie Taylor (@jamie_2127) reported

    @ThreeUKSupport @riskiesecond “We’ll check it out for you”. What Pete really means is once he gets the postcode he’ll make some bullshit up about there being a problem in that area.

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