3 (Three) Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ES (@ewa_swital16945) reported 4 minutes ago

  @ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it. Three knowingly supporting Fraud!

• 
  •Tushker Gall 🐾 (@Tushker_Gall) reported 9 minutes ago

  why don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"

• 
  brendan (@kegger1664) reported 10 minutes ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Del Young (@Del67Young) reported 13 minutes ago

  @ThreeUK when are you going to do something about the signal in PL6 area you claim to have already done something about it since you merged with @vodafone but you haven't cuz I'm still getting the same crap signal my house is half mile away from nearest mast

• 
  Vix Southgate 🦊 (@Victrix75) reported 13 minutes ago

  I cannot believe how poor mobile reception is on @ThreeUK these days. 4G=1bar if not in a built-up area and when 5G 'is' found it crashes my iPhone 16pro or garbles every word. Anyone tell me what network has UK-wide coverage these days. I feel like I am back in the 1990s!

• 
  Ali Gaines (@aligaines1410) reported 13 minutes ago

  Once again @ThreeUK network is down. Every month this is happening. I asked to swap to normal from mobile broadband but was told I'd have to pay to get out of my contract but surely the amount of time your network is down you would offer to swap me for free!

• 
  Legmo2 (@Legmo_2) reported 15 minutes ago

  @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

• 
  Danielle (@elektramonster) reported 18 minutes ago

  @ThreeUK As your signal is getting consistently worse, we were pleased to find that we could use Vodafone when 3uk isn't working (most of the time where we are currently) however it says Vodafone is a forbidden network! Can you explain this please?

• 
  Kitty Coco (@BambieBambini) reported 21 minutes ago

  @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

• 
  SJB (@Tellychat1965) reported 23 minutes ago

  @ThreeUK I’ve complained about this before and I’m going to do it again. Why is your 4/5 g service in bishops Stortford town centre so bad .

• 
  Kitty Coco (@BambieBambini) reported 23 minutes ago

  @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

• 
  ARDA BATIKAN DURGUT (@durgut_arda1) reported 24 minutes ago

  I use @ThreeUK in London, but the internet is practically non-existent... The signal is zero, the speed is terrible. This experience is truly unacceptable in 2026. 🙃 Am I the only one experiencing this problem? @ThreeUKSupport

• 
  Debbie Todd (@debtodd) reported 27 minutes ago

  @LadyOfLondonx @ThreeUK After 20+ years of being with Three, since joining Vodafone, they have gone downhill MASSIVELY I would Not recommend anyone to join three network.Unfortunately 2 years ago i convinced my husband to leave EE to join Three,worst mistake

• 
  elle🤍 franchaela (@franchaela_x) reported 27 minutes ago

  @jamesma34307397 @ThreeUK @ThreeUKSupport I spoke to customer service and they kept trying to say it’s an issue with my phone and wouldn’t listen when I said other family members on three in the house are having the same problem.

• 
  Sue🦖🇮🇱💚🤍💜🏳️‍🌈Women, Life, Freedom (@eleonorasfalcon) reported 28 minutes ago

  .@ThreeUK is this a genuine company dealing with customer contracts 0161 696 5597?