3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 111
Edinburgh, Scotland 79
Bristol, England 49
Birmingham, England 37
Manchester, England 34
Glasgow, Scotland 26
Hackney, England 22
Portsmouth, England 22
Cardiff, Wales 20
Liverpool, England 17
Newham, England 15
Dublin, Leinster 15
City of Westminster, England 14
Southwark, England 12
Newcastle upon Tyne, England 11
Croydon, England 11
Islington, England 9
Nottingham, England 9
City of London, England 9
Leeds, England 9
Sheffield, England 8
Southampton, England 8
Normanton, England 7
Northampton, England 7
Bradford, England 7
Wandsworth, England 6
Southend-on-Sea, England 6
Peterborough, England 6
Kensington, England 6
Ilkeston, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MitchGaull M G (@MitchGaull) reported

    @ThreeUK We should be giving the option to terminate contract

  • rock_dodd Rock Dodd (@rock_dodd) reported

    A full working day (so far) without any phone service you ***** @ThreeUK

  • Michell60862992 Michellejane (@Michell60862992) reported

    @ThreeUK I hope it comes of our bills the lack of a service

  • jase_ynwa jaay (@jase_ynwa) reported

    @ThreeUK Data is not fully working ur a joke of a network

  • Lazybedstar SJT (@Lazybedstar) reported

    @ThreeUK calls are still not working. I assume you will be sending all impacted customers' compensation, rather the putting the onus on the customer to call you? (as you value your customers so much)

  • sarahx3kids sarah (@sarahx3kids) reported

    @ThreeUK Appalling network,can’t ring out,practically no signal,was we told about this merger,cause I’ve had nothing,surely if the signals rubbish,sons work is suffering,we should be able to downgrade to a cheap tariff so we can move to another network and keep the 3 sim in the drawer

  • general_wave GeneralWave (@general_wave) reported

    @Dickster27 @ThreeUK their texts probably broken too.

  • Cxntrvbvnd Cxntrvbvnd (@Cxntrvbvnd) reported

    @mnicrypto88 @ThreeUK Tell me about its. ******* worst network going

  • Michelle_Gray_ Michelle Gray (@Michelle_Gray_) reported

    @ThreeUK Am I actually paying for this non service ?

  • IamCarrieagain Carrie (@IamCarrieagain) reported

    @CallMeMoNow @ThreeUKSupport It's been down for hours

  • Stormy_Reignbow Christie-Leigh 💋 (@Stormy_Reignbow) reported

    @ThreeUK A small number??? Loads of us have been without Calls, texts, and data all day. Mine went off at 7am this morning, and is still down. I rely on my phone for my children, and my work. This is absolutely appalling and completely unacceptable. Your customer service is also terrible!

  • HarryGasmask Harry Gasmask (@HarryGasmask) reported

    @ThreeUK A small number. Stop lying. You did this in January and lied your way through it. When you tell lies like this you just piss people off more. Own up to your **** up, you shambolic shower of scum.

  • charmaine86afc Charmaine@AFC (@charmaine86afc) reported

    @ThreeUK My 81 year old dad is in hospital with a fractured back, my 71 year old mum, can not get hold of him. No of the family can because we are all in Three. My poor mum has health issues & getting stressed. All 8 of us looking at going elsewhere. When will this be sorted.

  • StonesyTheRed Tom Stones (@StonesyTheRed) reported

    @ThreeUK Second time in a few months this has happened. Shite network. Unable to make business calls all day.

  • EllisonAlbert Albert Buckingham-Ellison (@EllisonAlbert) reported

    @ThreeUK I pay handsomely for the service, with regular increases in contract price, for less features every year and worse coverage with more interference. This is what you get. I've been unable to make an appointment and an important business call missed. Invest in your infrastructure!

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