3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 107
London, England 95
Bristol, England 50
Birmingham, England 34
Manchester, England 30
Glasgow, Scotland 25
Cardiff, Wales 24
Hackney, England 17
Dublin, Leinster 16
Portsmouth, England 15
Croydon, England 14
Newham, England 14
Southwark, England 13
City of Westminster, England 13
Nottingham, England 11
Hammersmith, England 8
Sheffield, England 8
Batley, England 8
Southampton, England 8
Normanton, England 7
Islington, England 7
Crawley, England 7
Leicester, England 7
City of London, England 7
Bradford, England 7
Liverpool, England 7
Leeds, England 7
Paddington, England 6
Middlesbrough, England 6
Woking, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • stan_butler84 RichT (@stan_butler84) reported

    @ThreeUKSupport home broadband in Barnsley S71 is pretty much unusable tonight, the signal seems to keep dropping

  • LaconicDan Dan John (@LaconicDan) reported

    @ThreeUKSupport Can you please advise how am I supposed to end my contract? I have not used the phone in years and your debt collection agency keeps chasing me. I cancelled the direct debits and told them to tell you to cancel the contract. Many phone calls, live chats, come on 3

  • Luwucian 🏳️‍🌈Lucian🏳️‍⚧️ (@Luwucian) reported

    what ******** am i supposed to do here>:>??? what ******** am i supposed to god damn ******* do?? **** you @ThreeUK

  • Shahiduk814 Shahid (@Shahiduk814) reported

    @ThreeUK worst network and customer service ever experienced spoke to them few times and last time they said let’s change the sim and if it does not work we will cancel the contract today they said if you cancel we will charge you the whole year pathetic .

  • BeckyX418 Shadow Dawn Clover 🍀 (@BeckyX418) reported

    @ThreeUK and overtime it's got hotter and hotter to the point the phone has been literally scolding my face this overheating issue was present from the date of receiving the device, it has now been confirmed as faulty by samsung themselves i couldn't send the phone eariler

  • LPAdGC1 LPAdGC (@LPAdGC1) reported

    @ThreeUK a few years with 3 and since 2020 I get a really bad network/4G service. Shame I gotta wait another 18 months to migrate! 👎🏻

  • BeckyX418 Shadow Dawn Clover 🍀 (@BeckyX418) reported

    @ThreeUK as i needed to source a replacement first as no form of loan phone is offered anymore, my issue is this phone is no more than 2 months old and now samsung want to start butchering a "Brand New" phone which costs over £1300 when it was faulty & not fit for purpose since day one

  • Tee_viii borgir (@Tee_viii) reported

    @ThreeUK I’ve had no signal@on my phone for like 3 days now!!! What’s happening??? So frustrating man

  • HyanRarris1992 Ryan. (@HyanRarris1992) reported

    @ThreeUK your internet has turned into solid white dog **** can’t wait to bin you off in October

  • BeckyX418 Shadow Dawn Clover 🍀 (@BeckyX418) reported

    @ThreeUKSupport The reason why the fault wasn't reported to three intially as like I stated I had read forums upon forums on Samsung's own website referencing overheating issues on the s21 ultra being caused through software my point three is you provided me with this dangerous faulty phone

  • bubbilygum Jess (@bubbilygum) reported from Wantage, England

    @ThreeUK I’ve had no internet (3G/4g) on my phone for days now, can you advise when this will be back please? Website just says you are fixing a problem in the area.

  • bladesmegg andysmethurst (@bladesmegg) reported

    Hi @Ofcom suggest you look into @ThreeUK 14 day money back guarantee. 3 months on and 7 phone calls later I am still waiting for my contract to be ended and refunded. Unacceptable service and they continue to take money from my account!! Happy to provide all evidence

  • ryanmandem MANDEM (@ryanmandem) reported

    .@ThreeUK Ordered a new phone via insurance on Monday, didn't turn up. Can't re-order a new handset or get hold of anyone... cause I do not have a phone. Also can't access my e-mail addresses to see when my phone was being delivered... cause I haven't got a phone!!!!! Help me

  • gbrind96 George Brindley (@gbrind96) reported

    @ThreeUKSupport hi, I'm receiving the error: MY3-CHANGE-EMAIL-RESPONSE-ERROR, are you and to help me here, please?

  • sramdeen82 Stuart Ramadangadingdong (@sramdeen82) reported

    Hi @ThreeUK. Having a truly shocking experience as a customer with an issue that's been ongoing for many months. Can you please give me the number of someone I can talk to in the UK? Very tired of poor lines to overseas call centres. Need to resolve this one way or another today.

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