3 (Three) Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cornish Darren Fewins (@Darren_Fewins) reported 15 seconds ago

  One of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?

• 
  ES (@ewa_swital16945) reported 57 seconds ago

  @ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it. Three knowingly supporting Fraud!

• 
  The K-League Kilt (@kleague_kilt) reported 3 minutes ago

  @ThreeUKSupport ur home broadband service in South Lanarkshire has been woefully unacceptable for almost a month as has your attempts at "customer service". Definitely pulling the plug on my contract as soon as possible.

• 
  Rizwan Ali (@rizwanalihaidr) reported 5 minutes ago

  Hi @ThreeUKSupport , This is now a formal complaint. I have been a loyal customer for over 10 years, and the service I’ve received recently is completely unacceptable. I am being significantly overcharged. my bill should be £15 + £28 for broadband, yet £104 was taken last month

• 
  Chris Bunnett (@chrisbunnett) reported 6 minutes ago

  @ThreeUK - I ******* hate your network. I haven’t called anyone but now you tell me can’t make a call ‘as I used up my balance!’ You are a bunch of crooks and thieves. Fuckwits.

• 
  Andy (@Wensleydaler) reported 7 minutes ago

  @ThreeUKSupport The connection status for the area around YO7 1LB in North Yorkshire is "Data Services Unavailable". A man with a van is required carrying a new module, nice signal level, but no throughput.

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 10 minutes ago

  I truly give up with @SMARTYMobileUK @ThreeUK @VodafoneUK our phone signal has been degrading for over twelve months it’s been reported just shows the extent of greed within these companies!! This is today’s results WiFi and 4g nothing no signal at all #dontwaistmoney3smarty

• 
  The Honeydripper (@bazisbackagain) reported 10 minutes ago

  @ThreeUK the worst broadband and customer service ive ever experienced, cancelled my contract without me asking, then took £140 out of my account when I was told it wouldn’t go out, 5 times I’ve been in contact and they say it will be resolved in a matter of days, still waiting…

• 
  Rambles (@Rambles40) reported 12 minutes ago

  @matthayesthfc @ThreeUKSupport Honestly three are the worst company I have ever dealt with and I've dealt with some horrible companies. They are so so so poor that I genuinely don't know how they function

• 
  SJB (@Tellychat1965) reported 13 minutes ago

  @ThreeUK I’ve complained about this before and I’m going to do it again. Why is your 4/5 g service in bishops Stortford town centre so bad .

• 
  JaxRalph1992 (@JaxRalph1992) reported 17 minutes ago

  @ThreeUKSupport ever since you partner up with Vodafone my 5G & signal has been horrendous roll on September and I am gone. I’ve been with you guys for 14 years.

• 
  Mookev (@Mookev335907) reported 17 minutes ago

  @ThreeUK Is anyone on here a three mobile customer. It looks like they are having network problems?

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 22 minutes ago

  Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

• 
  Giggsy (@DjGiggsy) reported 22 minutes ago

  Hey @threeuk, since you’ve teamed up with @Vodafone I thought my service would improve. If anything I get worse signal in places than I did before! What’s going on? Been a customer of yours since 2006, seriously looking at other options right now.

• 
  Rod Pascoe (@RodPascoe) reported 23 minutes ago

  @ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.