3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 130
London, England 57
Bristol, England 34
Liverpool, England 30
Glasgow, Scotland 25
Manchester, England 18
Dublin, Leinster 17
Dunfermline, Scotland 15
City of Westminster, England 14
Portsmouth, England 12
Birmingham, England 10
Woodside, England 10
Southall, England 9
Southampton, England 7
City of London, England 7
Hackney, England 7
Peterborough, England 6
Middlesbrough, England 5
Coventry, England 5
Hammersmith, England 5
Redhill, England 4
Croydon, England 4
Newham, England 4
Northampton, England 4
Belfast, Northern Ireland 4
Airdrie, Scotland 3
Hounslow, England 3
Bradford, England 3
Cardiff, Wales 3
West Bromwich, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Logan54447485 Linda (@Logan54447485) reported

    @B2Bionic @ThreeUK Worst company I’ve dealt with would get more sense talking to a brick wall

  • Logan54447485 Linda (@Logan54447485) reported

    @ThreeUK Why can’t I get away from you! I have cancelled my contract 3 times so far and every time it gets to the date I get told it’s cancelling in another 4 weeks !!! When I try phoning your customer service they don’t listen they only want to give me another contract that I don’t want!

  • Marymar34407657 Mary marshall (@Marymar34407657) reported

    @ThreeUKSupport The link You sent is all about renewing the phine -marvellous 3 will stretch this out - as long as possible. No support when you want to cancel - wher next - Ombudsman?

  • BellaM35A2 John Hufton (@BellaM35A2) reported

    @ThreeisTerrible @ThreeUK Right first time 👍 totally inflexible and process driven just another customer don’t care department

  • Logan54447485 Linda (@Logan54447485) reported

    @ThreeUK I am fed up to the back teeth with this nonsense I have never experienced such terrible customer service

  • Marymar34407657 Mary marshall (@Marymar34407657) reported

    @ThreeUKSupport How do I stop 3 taking money from our accounts when contracted has ended - onus on 3. Nothing on that site to help. I will ask on Twitter to see how other customers manage

  • dareal575 Darrel Dee (@dareal575) reported

    @ThreeUK Plus your 333 customer service number is absolutely useless at night. Have you yourselves at three ever tried to call it at night. Absolutely useless number. It offers f***all, just topping up, can't even buy data packs on it.

  • AbbasiPTI Muhammad Abbasi (@AbbasiPTI) reported

    @ThreeUK please fix your network it's been over two weeks Internet has gone. @Ofcom please intervene it's so unfair consumers pay and do not receive value for their money. Three UK, if it carries on I, would not renew my contract; I am sure there are others who are suffering. #UK

  • ahafan70 Sarah Street (@ahafan70) reported

    @ThreeUKSupport Thank you. She spoke online with someone yesterday who advised there are current problems with emails getting through, including hers and that she'd sent the correct security info yet it's still not sorted! Two weeks of not being able to access accounts due to a text.... cont

  • WestlandXavier Xavier Westland (@WestlandXavier) reported

    @ThreeUK You should be less concerned with wants on TV!! Get fixing your ******* broadband!!! Absolutely ******* ****!! I'm counting the months, weeks, days, hours, minutes and seconds for when my contract with you runs out! Then I'm cancelling and going to another BB Provider!

  • Marymar34407657 Mary marshall (@Marymar34407657) reported

    @ThreeUKSupport You said you Would help - you are nit helping sending me to an ap,that has no bearing on cancellation - so Woukd 3 just continue forever taking this money knowing it is wrong

  • Alitayyab10 Tayyab Ali (@Alitayyab10) reported

    @ThreeUKSupport hi three recently got a 4g mifi contract and its not working due to coverage issues where i live, went back to store to cancel it but they can’t do it and trying to get this sorted out. Hopefully you can help.

  • Eltidostar SpionK (@Eltidostar) reported

    @ThreeUK what has happened to your mobile network?? Can only use data if connected to internet!!! Going to have to ditch 3 and try EE, I think you’ve forgotten about the mobile network. @EE #crapcoverage

  • RichardSudbury Richard Sudbury (@RichardSudbury) reported

    @ThreeUKSupport morning, any idea when your 4g broadband will be back up in GL7 2NW? It’s been down for nearly 24hrs now - so I have no home internet. Thanks

  • BellaM35A2 John Hufton (@BellaM35A2) reported

    @HarrisonGuitars @ThreeUK Joking apart it just goes to show how so called customer service has changed or total lack of! Ofcom seem oblivious to some of the rubbish that is passed off these days

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