3 (Three)

3 (Three) Outage Map



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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) Most Affected Locations

Outage reports and issues in the past 15 days originated from:

3 (Three) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • Daz (@Dazsly) reported

    @ThreeUKSupport Yes the signal is 4 bars it's your service that's not great. How do I speak to someone regarding this?

  • Robert Ryan (@Boab10s) reported

    @ThreeUKSupport Thank you Mark, though Webchat asking me if I'm still there when I've just asked a Three representative not one but 2 questions isn't a good look - especially when I'm a very new customer. That said, I called up today after all&spoke to someone&this was much more productive.

  • Jasmine (@Jazalicia1) reported

    @ThreeUKSupport Hi I need help urgently. I am trying to claim on my three rescue cover but no one is answering the phone and the online service will not work!

  • Kimmy Denton (@kimmmie9) reported

    @ThreeUKSupport need help sorting a financial issue out- you say I owe you money but I dont. I've not had the account for over 4 years. No luck with help line. I have the proof of payments but I'm still defaulting on my credit check. Help please.

  • moonlustie (@moonlustie) reported

    @ThreeUKSupport I've had no phone signal all day - is there a problem in my area - Guildford, Surrey

  • georgina reeves (@georginareeves) reported

    @ThreeUKSupport As a result of your service failure I had no alternative other rgan to use my work phone hotspot so I could continue working. I've incurred charges as a result. How do I make a claim for this?

  • Jasmine Chandler (@JasmineRisely) reported

    @ThreeUK @ThreeUKSupport completely DISGUSTING service from you. My elderly Nan immediately cancelled a WiFi hub we ordered from you, returned within the time frame (with proof) and yet you continue to send threatening letters. Multiple times we’ve contacted you and each time

  • James Coates (@impact_james) reported

    @ThreeUKSupport Got sent in circles for a few weeks yes not resolving issue neither knowing what was causing it.

  • Ruth Offer (@ruthoffer) reported

    @ThreeUKSupport on a webchat with three, one of at least 8 webchats I have had about this issue, not to mention the hours trying to get through to the correct department only to have the line disconnected (x5) and a visit to your three store in Tunbridge Wells

  • Aleks (@Aleks93857183) reported

    @ThreeUKSupport @htfc_connorkaye Can you sort out your customer service, please? My friend has received an email regarding an overdue balance, yet he can't reach you in any way to pay it and he's in another country. He's been calling you for weeks now, yet you've contacted debt collectors... #Urgent

  • Aleks (@Aleks93857183) reported

    @ThreeUKSupport @MannyWolf1 Can you sort out your customer service, please? My friend has received an email regarding an overdue balance, yet he can't reach you in any way to pay it and he's in another country. He's been calling you for weeks now, yet you've contacted debt collectors... #Urgent

  • Aleks (@Aleks93857183) reported

    @ThreeUKSupport Can you sort out your customer service, please? My friend has received an email regarding an overdue balance, yet he can't reach you in any way to pay it and he's in another country. He's been calling you for weeks now, yet you've contacted debt collectors... #Urgent

  • Kam Wolf (@MannyWolf1) reported

    @ThreeUKSupport Do you have the power to release me from my contract due to the fact that you are consistently failing to offer me the service I am paying for?

  • Aleks (@Aleks93857183) reported

    @ThreeUK Can you sort out your customer service, please? My friend has received an email regarding an overdue balance, yet he can't reach you in any way to pay it and he's in another country. He's been calling you for weeks now, yet you've contacted debt collectors... #Urgent

  • Rachel Snook (@r_snook) reported

    @ThreeUKSupport @AlwaysMaxNat I too am looking at referring to Ofcom. Daughter is terrified now, of getting a bad credit score, from trusting a mobile provider


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