3 (Three) Outage Map

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • Esther Shortt (@shorttety) reported

    @ThreeUK need someone to contact me regarding my A! hub nothing but problems fed up of holding on line and live chat

  • PelhamB (@PelhamB) reported from Wandsworth, England

    @ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

  • PelhamB (@PelhamB) reported from London Colney, England

    @ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.

  • Nickyyy (@miss_Nickyyy95) reported

    @ThreeUKSupport This is the 5 time Within the last 2 years I’ve had to go back and forth with bad customer services. No resolutions. No call backs and no help I’m fed up!

  • kels c (@12Clarkey_) reported

    @ThreeUKSupport Hi, we had a box and paid for 1 month (£32) I then cancelled the direct debit before the month was up as we’d had better WiFi installed. I can’t log onto the app either to cancel but youve mailer demanding payment when it hasn’t been used.

  • Johanna Courtney (@MojoJojo780) reported

    Just seen @ThreeUK is offering £20 compensation for last month’s outage for customers who have asked for it - I am asking for £40 in total. £20 for last month & £20 for today. Plz contact me ASAP.

  • Johanna Courtney (@MojoJojo780) reported

    Seriously @ThreeUK - TWICE within a month the network has been down. Only working on WiFi - when are you fixing this. No coverage in SW16 - E14. Update plz, this is unacceptable 🤬

  • Barry B. (@basherdrummer) reported

    @JasperLlama @EE @ThreeUKSupport If it doesn’t happen it might hang fire till a 5G compatible iPhone comes out.

  • Susan Croston (@SusanCroston65) reported

    @ThreeUK Not only do you send the wrong Item, you leave me hanging on the phone for an hour last night, over half an hour tonight!! Then cut me off, shambolic and a poor excuse for customer service!!!

  • damon watts (@damon_watts) reported

    @ThreeUK when are you going to provide a service that’s even half decent where coverage is concerned, don’t promise at least good coverage when it’s at the moment and has been for months a poor poor service

  • alice (@AliceWest95) reported

    Can’t stress enough how poor the customer service is with @ThreeUK @ThreeUKSupport, fumin

  • Dave 'Gnasher' Nash 🔶🇪🇺⚫️ (@gnasheruk) reported

    @ThreeUKSupport Yes but the problem is still persisting. I think you need to get more staff as you always seem to "higher than usual call volume." #FedUpCustomer

  • DyLaN 📵 (@Dylanuter1) reported

    @bethanyrose14 @ThreeUK @ThreeUKSupport Drop you signal down to 3G they’ve been having issues with the 4G x

  • bethclayton (@bethanyrose14) reported

    @Dylanuter1 @ThreeUK @ThreeUKSupport never known owt like it my phone never ever works 😂😂😂

  • steven fitzpatrick (@steve_fitz1) reported

    @ThreeUKSupport I’m going by what your online chat told me, he said my settings were corrupt! As I wasn’t getting good signal and even though my phone said I had 2 bars and 4G it wouldn’t let me online! Got me to do a reset on my phone, causing all my settings to go to pot! 🤬

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