3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 117
London, England 57
Bristol, England 42
Liverpool, England 30
Manchester, England 30
Glasgow, Scotland 30
Dublin, Leinster 19
City of Westminster, England 17
Portsmouth, England 13
Birmingham, England 12
Woodside, England 10
Bradford, England 9
Southampton, England 9
Southall, England 9
Hackney, England 8
Newcastle upon Tyne, England 5
Peterborough, England 5
Newham, England 5
Cardiff, Wales 5
City of London, England 5
Croydon, England 5
Northampton, England 5
Southwark, England 5
Coventry, England 5
Wolverhampton, England 4
Middlesbrough, England 4
West Bromwich, England 4
Leeds, England 4
Blackburn, England 4
Normanton, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MaggicaUk La Maggica UK (@MaggicaUk) reported

    @ThreeUK I am in Italy and the roaming is not working both on mine and my wife phone. Your customer service is useless and not picking up calls. What is going on? My work phone with @VodafoneGroup is working perfectly fine. Do you want me to switch after all these years?Pls help

  • MaggicaUk La Maggica UK (@MaggicaUk) reported

    @ThreeUKSupport I am in Italy and roaming is not working. Never had this issue before. This is super annoying and customer service not picking up calls. My work phone with @VodafoneGroup works perfectly fine. Maybe time I switch. Please help

  • colinburnsuk Colin Burns (@colinburnsuk) reported

    Sad day as I have just left @ThreeUK after 14 years as a loyal customer. Moving to @O2 as they still offer roaming in the EU at no extra charge! #roamwithO2

  • hylton_tricia Tricia Hylton (@hylton_tricia) reported

    @ThreeUKSupport Yep. Tried that too and it comes up with the following error message - *There seems to be an issue with your account so we can't process your request. Call 333 for more info* I also have tried logging into my account online/app and I can’t reset my password 😡

  • thebritishguy26 TheBritishGuy (@thebritishguy26) reported

    @ThreeUKSupport happening every where I go. Everytime I call someone it looses signal or they say I'm breaking up. I can never have a long conversation it's been going on since I took out the SIM plan. If we can't resolve the issue is there a way to cancel my account without paying early fee

  • kennethmac2000 Kenneth MacArthur 🇺🇦 (@kennethmac2000) reported

    @ThreeUKSupport Why is your coverage so bad in Cardiff’s Bute Park (CF10 3ER)? Any plans to fix it?

  • donatellabrat brat 🤍 (@donatellabrat) reported

    @ThreeUKSupport i need to change my card info for my huawei wifi device and the customer service number they gave me isn't going through 🙄 What's the number?

  • SpursPlant Spurs Plant (@SpursPlant) reported

    @Dansi16 @ThreeUK Just the usual service you get from @ThreeUK

  • andrewgelder4 andrew gelder (@andrewgelder4) reported

    @ThreeUKSupport I’m trying to switch my number form Vodafone to three and on several occasions with different pac codes I keep getting “an unknown error has occurred” on the switch form and I’m getting abit fed up could you please help me resolve this issue.

  • becky_gerrard Becky Gerrard (@becky_gerrard) reported

    @ThreeUKSupport my 5G Wifi router has no signal. I can see there is an issue on the website but I use this to work from home! When will it be back?

  • norfwigan northwigan 🇺🇦 (@norfwigan) reported

    @ThreeUKSupport This is annoying. Your upgrade deals are awful compared to those offered on price comparison sites. Why is that?

  • MatthewASBT matthew (@MatthewASBT) reported

    @ThreeUK @ThreeUKSupport have got me in a mobile contract paying £50 a month, with no signal or service and expect me take a £10 discount a month (so £40 a month) or pay £300 to end the contract. Even tho I am getting no service… #Scammers

  • Dansi16 Danielle Hindmarsh (@Dansi16) reported

    @ThreeUK shocking service I've just received, all because of issues you have caused and not resolved. #joke

  • mo_albaker Mohammed Albaker/ محمد 🇶🇦 (@mo_albaker) reported from London Colney, England

    @ThreeUK @ThreeUKSupport today the internet sucks big time.

  • and22052 Andrew Cain (@and22052) reported

    @ThreeUK the mobile signal is a joke, forget 5g I rarely get 4g. Should have stayed with EE and got a proper signal

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