3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 97
Bristol, England 52
Birmingham, England 34
Manchester, England 29
Glasgow, Scotland 23
Cardiff, Wales 23
Hackney, England 17
Dublin, Leinster 17
Portsmouth, England 15
Newham, England 15
Croydon, England 14
City of Westminster, England 12
Nottingham, England 11
Southwark, England 10
Sheffield, England 8
Batley, England 8
Southampton, England 8
Normanton, England 7
Islington, England 7
Crawley, England 7
Hammersmith, England 7
Leicester, England 7
City of London, England 7
Bradford, England 7
Liverpool, England 7
Peterborough, England 7
Leeds, England 7
Paddington, England 6
Newcastle upon Tyne, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Chewy9991 Chewy (@Chewy9991) reported

    Anyone having issues with @ThreeUK no signal

  • Bongiwe_sibanda Bongiwe (@Bongiwe_sibanda) reported

    @ThreeUKSupport @ThreeUK I have been trying to cancel my contract with you since the beginning of the year. I took out a sim contract and whoever processed it has clearly put down the wrong information so I cant proceed. Your customer service department is incompetent.

  • Bongiwe_sibanda Bongiwe (@Bongiwe_sibanda) reported

    @ThreeUKSupport Whatever information you have on file isn't mine because my date of birth and post code have been the same. I have received a response asking me for the post code that I registered with, but because whatever information was put down is incorrect, I xanr co firm those details.

  • viratjandra Vira (@viratjandra) reported

    @ThreeUKSupport Hi, it seems I cannot turn off the adult filter on my account. This is a problem because it is now blocking the three website itself. I've already tried turning it off by following the link that showed up when the content is blocked multiple times. Please help.

  • kucfti Kucfti (@kucfti) reported

    @ThreeUKSupport Hi Stephie.... yes you did reply. Expecting me to wait until Sep 6th for service is unacceptable. I've only just moved to this property and this has happened on a regular basis. I receive TV through my internet and this isn't working.

  • nt_richards AJ (@nt_richards) reported

    @ThreeUKSupport I’m visiting so not sure if it’s always bad. I’ve switched 5G off but can’t set it all the way down to 3G

  • x_xnatx_x Natx (@x_xnatx_x) reported

    @ThreeUK customer service is a joke! Cannot receive or make calls on a phone, to get no help at all and be told we can pay an early upgrade fee of over £700 to replace the phone!!!

  • Bongiwe_sibanda Bongiwe (@Bongiwe_sibanda) reported

    @ThreeUK @ThreeUKSupport. It was your colleague that put down the wrong information about me. You know how to contact me and you will send information to my address, but somehow I have the wrong postcode on your system? How does that work?

  • Andy120985 Andy (@Andy120985) reported

    @ThreeUKSupport Wait until the 25th September at the earliest for the problem to be repaired? As you can see from the screen recordings since the first week in August I’m being charged for an unusable internet connection

  • giles_gary gary (@giles_gary) reported

    Really not impressed with @ThreeUK. Tried to update only to be lied to. Spoken to like a child and patronised by call taker. No customer care sorry they could not care. 15 years as a customer wont be anymore. #abslouteltynotstayingwiththem

  • kucfti Kucfti (@kucfti) reported

    @ThreeUKSupport Yup restarted and changed to 3g. My mobile signal is still crap. My internet has come back to full strength again though. I have 2 connections. One for internet the other is my mobile. I've been here 3 weeks now and this is the 4th time service has been bad.

  • nt_richards AJ (@nt_richards) reported

    @ThreeUKSupport It’s been zero bars since I got here yesterday around 1 pm. I’m stood next to my brother who’s got full signal with O2…..

  • mspacemedia Mark Müller (@mspacemedia) reported

    @ThreeUKSupport So far in August it has been like this for at least 8 days. Being self employed and WFH is impossible when relying on @ThreeUK to provide the service I pay for. @Ofcom should be investigating this company for failure to provide consistent service

  • somnomna Ally S (@somnomna) reported

    @ThreeUKSupport OK as I said this is a month to month contract so afraid I will have to cancel it :( I know EE is considerably faster they dont do month to month contracts which is why I took this but I guess we will have to just bite the bullet for the 12 months

  • kucfti Kucfti (@kucfti) reported

    Don't s'pose you people would like to answer my previous tweet. I watch television via the internet and your signal has gone **** AGAIN. What's going on? CT21 5DQ @ThreeUKSupport @ThreeUK

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