3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 139
London, England 68
Glasgow, Scotland 36
Bristol, England 31
Manchester, England 31
City of Westminster, England 17
Birmingham, England 14
Dublin, Leinster 13
Portsmouth, England 11
Cardiff, Wales 11
Woodside, England 10
Bradford, England 9
Hackney, England 9
Nottingham, England 8
Hammersmith, England 8
Southampton, England 8
Southwark, England 7
Southall, England 6
Newham, England 6
Peterborough, England 6
Coventry, England 6
Leeds, England 6
Batley, England 5
Fareham, England 5
Middlesbrough, England 5
Croydon, England 5
Liverpool, England 5
Newcastle upon Tyne, England 5
City of London, England 5
Sheffield, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • scottrm93 Scott Mitchell (@scottrm93) reported

    @ThreeUK @jack_mcmillan21 Support someone else, what a shite slogan. Plastic fans all round down there eh

  • docker1 Andrew (@docker1) reported

    @ThreeUKSupport no signal in the BS24 area is it down ?

  • TREESOFTHETA 𝑨𝒏𝒅𝒚 (@TREESOFTHETA) reported

    @ThreeUK you’re down again in my area? I have to switch my phone to 3G because on 4G it claimed I have no data??? & my hotspot also won’t work on the when I try and connect to my ipad..? Had the same for A DAY the other day. You keep going down hill :(

  • EmmaEdgarr Emma Edgar (@EmmaEdgarr) reported

    @ThreeUKSupport Hey my postcode is BT412EY and the model of the device is a HUAWEI B535- 232. We were getting such good service but no matter where we put the broadband it just doesn’t pick up good signal any more

  • CampherLara Lara Campher (@CampherLara) reported

    @ThreeUK why let people sign up for contracts at a set price and then charge more when one of your staff make a mistake and cancel a Direct Debit increasing the payment price! Will most definitely be moving providers when the contract ends!!

  • TRA5G Trafford Residents Against 5G (@TRA5G) reported

    @ThreeUK Glad to say we managed to stop 9 of your 5G masts in Trafford, we do not need this junk, we don't want it so we advise Three to stop trying to install masts because they will all be refused, why not upgrade your 4G masts since the signal is crap

  • jonaswalker65 Jon Walker (@jonaswalker65) reported

    @ThreeUKSupport The signal, although less powerful, seems to be more consistent for streaming etc now. I am reaching speeds that I was getting before. If things improve I might give you a second chance and not look elsewhere for my supply as I’m out of contract

  • SkyCaddieSteve Steve Winstone (@SkyCaddieSteve) reported

    Apologies for spending time here ranting @ThreeUK but as you will see there is a scam they need to address quickly , problem is they are charging customers !🤬tried email , tried calling , tried chat ..

  • nigsy25 scotty2hottie (@nigsy25) reported

    Another cracking service from @ThreeUK charging for a service that I cancelled in February.. unbelievable things big companies do in this current climate of uncertainty!!!

  • zulukate Kate Sharpe (@zulukate) reported

    @ThreeUKSupport GL20 7BT. Is not the area. It’s my sim. You sent me a new one and ever since then nothing works. Your customer service keep hanging up on me. Activation says error constantly.

  • Leojayawardena leo jayawardena (@Leojayawardena) reported

    @ThreeUKSupport I have a unlimited data plan on my home broadband. this evening it just stopped working please help

  • tonyeward Tony Ward (@tonyeward) reported

    @ThreeUKSupport Sorry Jenn, I know you said wait 30 mins and try webchat but I used the link and your webchat is down. got this message Sorry, no operators are available at the moment. Please try back later. This is an epic fail for three

  • zulukate Kate Sharpe (@zulukate) reported

    @ThreeUKSupport Have had no network since October. Appalling service. Made 7 calls and been disconnected every time. Losing faith.

  • minemartina Mine (@minemartina) reported

    @ThreeUKSupport Yes it was and still is enabled, but never mind. I will be cancelling my contract now.

  • user24031999 acid 4 blood (@user24031999) reported

    @ThreeUKSupport today I had the worst customer service experience on your live chat. 3 hours, 4 different reps and then the last one resolved my complaint mid conversation ending the chat on me! I asked him why my contract changed without me knowing or authorising it right after he told me...

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