3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 133
London, England 38
Bristol, England 27
Dublin, Leinster 18
Dunfermline, Scotland 16
Manchester, England 13
Glasgow, Scotland 13
Portsmouth, England 10
City of Westminster, England 8
Birmingham, England 7
Hackney, England 7
Southampton, England 6
Northampton, England 5
Croydon, England 5
Southall, England 4
Middlesbrough, England 4
Cardiff, Wales 4
Hammersmith, England 4
Belfast, Northern Ireland 4
City of London, England 4
Halifax, England 3
Fulham, England 3
Normanton, England 3
Blackburn, England 3
Newham, England 3
South Benfleet, England 3
Peterborough, England 3
Bilston, England 2
Islington, England 2
Bradford, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Shaunn1903 Shaun (@Shaunn1903) reported

    @KevinRohan3 @ThreeUK Still quick enough to take the payments, network coverage has got a lot worse over the last 2 years since I took the contact out

  • Berry2807 Karl Berry (@Berry2807) reported

    @ThreeUKSupport I'm not sure what's happening but it's nearly 2 weeks later and signal is still awful.. it's lucky I've manage to get on my neighbour in works WiFi, can you please take a look what's going on.

  • GaryNHughes Gary Hughes (@GaryNHughes) reported

    @ThreeUKSupport There isn’t a day goes by without a problem. It is fine, not great, most of the time, but drops off and comes back regularly. I did not manage a chat! Why does it work - then not work! I’m keeping a log from Monday!

  • holderrob holderrob (@holderrob) reported

    @ThreeUK on a train from Edinburgh to Wigan. Your signal is absolutely appalling especially around Edinburgh..the kids are on @tescomobile and it's kicking your backside. Will be rethinking when my contracts up next month.

  • marine_ox marine🏹 (@marine_ox) reported

    @ThreeUK why is your internet so **** all the time.

  • mikemak_es 𝕸𝕴𝕶𝕰 (@mikemak_es) reported

    @ThreeUKSupport hello, my 4g mifi device and PAYG mobile sim data/internet connections have stopped working properly (extremely slow or no connection to any website) in the London E5 area, any ideas what's happened and when it will be fixed?

  • CONRH Connor. (@CONRH) reported

    @phlakey5 @ThreeUK @SamsungHelpUK Loool they scammed me, sold me 2 S21 ultras for £750 then cancelled the order and asked me to pay an extra £200. Asked how to make a formal complaint and now I just get ignored 😳 good luck to you getting a repair

  • radiorobhoward Rob Howard (@radiorobhoward) reported

    @ThreeUK hey guys my wife recently bought a 3 phone and it is almost unusable in the London area. There is never any signal, and you cant even get WhatsApp messages through let alone the Internet. However your website says good service. Whats going on?

  • ScottPalfrey Scott Palfrey (@ScottPalfrey) reported from Exeter District, England

    Yo @ThreeUK why is your signal so rubbish in Exeter and why does a call start out fine then turn awful after a couple mins?!

  • 0_steve_1 Steve★ (@0_steve_1) reported

    @ThreeUKSupport Like many other people; ⚫Horrible ping times ⚫Below normal speed ⚫Usual response from Three. By usual I mean, restart device, check our coverage map, file a long winded support request...but whatever happens ignore/deny there is actually a widespread issue!🙄

  • Ants_Asylum #TheSith♈ (@Ants_Asylum) reported

    Every month I've got to cuss out @ThreeUK network problems. Only for them to say "Sorry we are sorting it" You've been sorting out you lots Xmas parties

  • CharlieRunnalls Charlie Runnalls (@CharlieRunnalls) reported

    @ThreeUKSupport So I have 2 SIMs one PM and one PAYG. BOTH registered to the same email address. Yes, I'm using both SIMs in different phones. So.. If my PM sim/phone is off or has no signal, at that point if someone calls my PM number its being diverted to my PAYG sim! How and why!?

  • SaveFinal Chad Laser (@SaveFinal) reported

    @ThreeUKSupport what's up with the data speeds in East london right now, they're so slow my phone briefly told me you'd turned them off entirely at your end!

  • GSheKal Geeth Shevon Kalupahana (@GSheKal) reported

    @ThreeUKSupport Why is your network getting even worse? It’s always been bad but since recently it’s pushing me too far. 👎🏼

  • sabele26 sabele (@sabele26) reported

    Somebody coming to sort out a tv aerial this morning. I might actually have TV tonight! Someone else has been trying to phone today but phone signal particularly patchy today. @ThreeUK never phoned back so I’ll be looking to move providers. 02 works here so…

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