3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@BuzzcutandKohl) reported
@ThreeUK quick question...if a cutomer of over 20 years ordered an upgrade and took the day off for a delivery that never came due to a system error on your side, is it reasonable to NOT waive the fee for a charger, given a days lost wages is over 5 times that amount?
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Jake Williams
(@JakeW1310) reported
@ThreeUKSupport hello three. Are there issues with signal please again in Hinckley Town? Post code area LE10 0QQ. Could you advise as signal has been really poor all day!
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caro2000
(@caro200010) reported
@ThreeUK worst company ever!! Left you with 2 contracts after 15 years and went to @TheO2 straightaway! Terrible company
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Jace
(@SmallStocksJay) reported
Are all UK carriers going to sort out the poor VOLTE issue before you turn off 2 and 3G? Signal is there but calls frequently hang and the recipient of the call can not hear the caller. #4G #5G #poorcallquality @ThreeUK @O2 @VodafoneUK
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daniel bullock
(@xxdabxx) reported
@ThreeUKSupport why has my enquiry been ignored?! Terrible service!!
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Steve Thomas
(@MTB_Flyer) reported
@ThreeUK what is the UK phone number to raise a security breach? Your India customer service wont assist.
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caro2000
(@caro200010) reported
@ThreeUK Worst service ever
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caro2000
(@caro200010) reported
@ThreeUKSupport @TJC369 What’s your email address write a complaint? You still haven’t answered, please do asap as I don’t want to pay 2 phone contracts, surely you understand my frustration! No pac number sent to me!
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caro2000
(@caro200010) reported
@ThreeUKSupport Already looked there and there’s no email address.. so can you write here an email adress for complaint and head office department?
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Ian Wilson
(@felicefan) reported
@ThreeUK your website is literally the worst in the world. I can't top up, it doesn't let you read all the page, and just sends you backwards and forwards to re-input your phone number. I even dialled 333 and it didn't make any sense.
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lucy
(@lboo1h) reported
@ThreeUK I had my phone stolen over a week ago and need proof of usage and proof of blacklisting for my insurance. I contacted one of your staff on live chat asking for it about a week ago & they said they would send it within 72 hours to me, but I never received it.
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MightyK: Doolally Mood Boy
(@MrJoestarsBro) reported
@ThreeUK AGAIN. Your Internet 4g has gone down for no reason AGAIN. Why is it such a problem for you to keep it working even halfway for more than a few days? FIX it.
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caro2000
(@caro200010) reported
@ThreeUKSupport What’s your customer service email address and your complaint department email address?
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caro2000
(@caro200010) reported
@ThreeUK terrible service
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caro2000
(@caro200010) reported
@ThreeUK why did you cancel my pac number ??
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