3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Devilicious
(@devjones) reported
@ThreeUK Why is it going to cost me, someone who has had multiple contracts with you for years, more to upgrade to a Z Fold4 than it will cost a new customer to get one with the same plan details? Am I paying some kind of "mug" tax?
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J Chapman
(@Lord_Chappers) reported
@ThreeUK any reports of issues in RH11? Phone and home broadband both absolutely crawling right now.
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Charlotte
(@DontLoseWhoUAre) reported
@ThreeUKSupport Italy. Yes my phone was connected to a network but I wasn’t using it for anything apart from taking pics, recieving texts, and using my mum’s phone’s hotspot. I had mobile data and roaming turned off in my settings. I used Go Roam 3x during my hols but not 5x as my texts show
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Jack
(@jack_xx01) reported
@xhayleybell @ThreeUK Hayley irs not just fort William I pay £78 a month for internet and phone contract and their reception is terrible. Tried to speak to them but no help, so so so sick of it tbh feel we all are owed atleast a month free it’s bull. X
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june hamilton
(@csispooky) reported
@ThreeUKSupport can someone help with this please?
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Vinay Reddy
(@VinayRe18733328) reported
@ThreeUK one of the worst customer service i ever had because they suspended my number without any reason and if i ask customer team they we don’t know and the three store say same answer it has been 20days i have been suffering without network
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Petrina Baldwin
(@LessOrdinaryCEO) reported
@ThreeUKSupport Hi That is the business helpline and they are very helpful , I have 6 business contracts and need another 23 However the old contracts which I had 3 of, are the issue were personal contracts I had for family members. I closed them down, paid them and we go round in circles
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OGKP24
(@KireeP24) reported
@ThreeUKSupport As suspected unresolved and gasoline added to the fire. Consider me a customer lost and not doing business with you again.
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Kenneth taylor
(@Kennytaylorruns) reported
@ThreeUK 1/2 just left one of your stores after my overdue pregnant wife was advised on the phone I could collect a replacement handset on her behalf. On arrival same staff member keeps me for 30 minutes before telling me cannot help as area manager away for day
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Suraj Bhansali
(@suraj_bhansali) reported
@ThreeUKSupport Hello team. I am facing broadband internet issue at my home from last two weeks. I had called to three and they told me, they are fixing some network issue in My area like RG1. I don't have any updates on that. Can you please update me?. It is very difficult to me
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franks.
(@_frankiebx) reported
@ThreeUKSupport hello I’ve been waiting for an email for over 2 weeks can you please help. I’m abroad and cannot call in. The uk chat isn’t working
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Shem ap Geraint
(@shemKSW) reported
@ThreeUKSupport Our phones and her friends work. Hers doesnt. All on 3. Maybe she needs an upgrade which is fine but we cant even get this far down the system. tried online and via phone
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Kenneth taylor
(@Kennytaylorruns) reported
@ThreeUKSupport Glasgow silverburn. Currently in queue to buy same phone in sainsburys so we have one in case of emergency. Unfortunately my wife will need to visit shop again tomorrow to cancel and buy our her contract
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vik
(@bam_vik) reported
Absolutely disgusted with @ThreeUK customer service 🤬😡 5 accounts with these and hitting my head against a brick wall due to an error on their side!!!!
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Kenneth taylor
(@Kennytaylorruns) reported
@ThreeUK store manager told me nothing could be done. Apparently nobody else other than the area manager can help despite being told to come in to store. No back up phones in store to help, no offer of replacement and we are accused of misunderstanding
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