3 (Three)

3 (Three) Outage Map



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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) Most Affected Locations

Outage reports and issues in the past 15 days originated from:

3 (Three) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • Jess (@jh23188) reported

    @ThreeUKSupport Had never been ordered would send me one, screw up was on their end (three) I told them that hadnt been able to contact my mother who is ill and disabled due the issues I had had, so was offered two weeks unlimited data contact when my month at as you go unlimited package ends

  • Jess (@jh23188) reported

    @ThreeUKSupport So I contacted someone this morning it was in regards to that I was told I could have two weeks data from three as had issues for months with network, signal Tec I was told it could be sim would send new one, nothing came for two months, I then had to chase three who said it

  • Jess (@jh23188) reported

    @ThreeUK I'm so let down by you guys today!! Been a loyal customer for years, but after today I have been looking to leave!! What happened today........ not cool!! So disappointed!!

  • Amy Savery (@savery_amy) reported

    @ThreeUKSupport The thing is Chris they are not helpful at all and this is an in going issue that should have been sorted back in Feb

  • MJ (@MichaeljonF) reported

    @ThreeUKSupport hey folks, am having trouble getting a PAC code. When I spoke to CS I’m being told there is a change waiting on my account so they can’t issue a PAC, but equally they can’t tell me what the change is or when it’ll happen. Can you help?

  • Sammi (@Sammi__I) reported

    Hey @ThreeUKSupport can you do something about the scam calls coming from 07397 657556 which are pretending to be @HMRCcustomers and fraudulently asking for money? Whoever this is is doing the rounds and needs to be stopped. Believe the number belongs to your network. TIA x

  • Kαι 💎 (@CFC_Kaii) reported

    @ThreeUK The worst part is, we are actually still getting snow in APRIL...

  • Hajir🇸🇪 (@HajirFT) reported

    @ThreeUK Yeah it’s terrible weather here

  • LS🦋 (@llaurenstewart) reported

    @ThreeUKSupport No one knows how do to simple instructions, I’ve only been with you since December 2020 and I’ve had to call atleast 4 times for issues, poor customer service.

  • LS🦋 (@llaurenstewart) reported

    If you’re going to buy a new phone, never ever go with @ThreeUK they’re the WORST!! swapped from o2 what a bad choice

  • Colin (@Pointydog) reported

    @ThreeUK @Ofcom 3 once again your level of hopelessness knows no bounds. Zero balance on my account and you send me a chaser for a cleared balance threatening debt collection. I'm so so glad I left your incompetent service. Useless.

  • Gill MacLaine 💙🌻 (@WobblyDjeli) reported

    Can no one at .@ThreeUKSupport sort this login issue for me, please? I have asked multiple times. If I cannot login to select my end of contract upgrade I shall have no choice but to go elsewhere after years of being your customer. Thank you xxx

  • drD (@doccyD) reported

    @ThreeUKSupport Never mind. I’m leaving.

  • Andrew Scott (@AndrewS01250914) reported

    @ThreeUKSupport How do I speak, on a phone, directly, to your complaints team? Don't tell me to phone 333 or some other customer service number. Those people don't get paid enough to listen to the rant I'm going to have.

  • Baddie (@JoslineChance) reported

    You guys love taking money out of my account @ThreeUK fix my ****


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