3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 112
London, England 55
Bristol, England 40
Glasgow, Scotland 34
Liverpool, England 30
Manchester, England 28
City of Westminster, England 17
Dublin, Leinster 15
Birmingham, England 13
Portsmouth, England 11
Bradford, England 10
Woodside, England 10
Hackney, England 9
Southampton, England 9
Southall, England 9
Cardiff, Wales 8
Nottingham, England 6
Hammersmith, England 5
Middlesbrough, England 5
Newcastle upon Tyne, England 5
Peterborough, England 5
City of London, England 5
Croydon, England 5
Northampton, England 5
Southwark, England 5
Coventry, England 5
Kensington, England 4
Newham, England 4
Norwich, England 4
Wolverhampton, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • junaidjamil99 Mike Ross (@junaidjamil99) reported from Nottinghamshire, England

    @ThreeUKSupport No a block hasn't been added. I'm 3 months into the contract and when I signed up I explained that I am only signing up as you're able to block any additional charges as my grandma is over 90 years old. I wouldn't have joined if you couldn't offer this service and if this was..

  • Iadypaulsonn katie / euphoria spoilers (@Iadypaulsonn) reported

    @harrystrawson_ @ThreeUK i have but they’re still charging me 😭😭 changed to 02 because their service actually works lmao

  • ifyouseebeth Beth. (@ifyouseebeth) reported

    I can't believe how bad @ThreeUK internet signal is. I've been with them for a few weeks and I've only been to a couple of places and I haven't had 4G let alone 5G and "emergency calls only" for most of it. Give me EE back 😭

  • bokchick bokchick (@bokchick) reported

    @ThreeUK 6 weeks of calls to you and nothing has been done despite this being looked into. Beyond livid just refund the money you have unlawfully taken from my bank account. This is an error on your side and the hours of calls and explaining the situation and still no resolution

  • ifyouseebeth Beth. (@ifyouseebeth) reported

    @ThreeUKSupport It's very slow, takes ages to load anything and it's only usually 1 bar

  • MrLConnolly Mr Connolly (@MrLConnolly) reported

    @ThreeUKSupport Everyone in the house has 1 signal bar. It’s been like this for months. I can’t get the service I’m paying for, as I explained to Suhas, the Executive in your complaints department who was unable to deal with this properly

  • lucymuchenje1 Lucy (@lucymuchenje1) reported

    @ThreeUKSupport I first asked you guys for a payment break you granted it, and promised you wouldn’t cut me off- then you did cut me off- and tried to charge me for the time I was cut off. I was told to cancel my direct debit with you guys so the payment does not come out

  • aarowate Aaron Waterhouse (@aarowate) reported

    @ThreeUKSupport Hey, any reason why there is limited services? Clicked onto the web chat but after 10 mins of waiting for an advisor I’ve closed it down

  • MrLConnolly Mr Connolly (@MrLConnolly) reported

    @ThreeUK @ThreeUKSupport I’ve been on the phone for an hour and received the most appalling customer service, simply trying to change my address, and your call centre refuses to allow me to make a formal complaint! This is the worst customer service I’ve ever encountered.

  • harrystrawson_ harry (@harrystrawson_) reported

    @Iadypaulsonn @ThreeUK they’re so bad 🤮

  • harrystrawson_ harry (@harrystrawson_) reported

    @Iadypaulsonn @ThreeUK same happened with my mum, company should be shut down😤

  • Readydreadygo Readydreadygo (@Readydreadygo) reported

    @ThreeUKSupport @Steeledlee This is the reply I keep getting form them, what are we actually paying for if we cant get signal

  • junaidjamil99 Mike Ross (@junaidjamil99) reported from Nottinghamshire, England

    @ThreeUKSupport It's more than an inconvenience I've had to pay overdraft fees and it's put me in a pretty bad place both mentally, financially and in terms of my physical health also. It was explained multiple times the person using the account is over 90 years of age. In the most polite way..

  • pgj99 Paul Johnson (@pgj99) reported

    @ThreeUKSupport @ThreeUK three 5G broadband is terrible just lately. Greatly regretting my decision to use 5G. It seemed too good to be true and it really was. #three #threebroadband

  • Buck1e Paul Buckle (@Buck1e) reported

    @ThreeUKSupport Basically Chris Had a data bundle on an old ipad. Contacted you 2 years ago to cancel it. Adviser attempted to put me on a rolling contract. I declined but they did it anyway. Didn't notice the dd coming out till last month. No data has been used spice Feb 2018! CC agree

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