3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Mahenoor Khadeghat
(@MKhadeghat) reported
@ThreeUKSupport hi, my phone says ‘your service does not allow access to this number’ when I try to make a call, Ive been out the country for 9 months, think my phone has been suspended temporarily, I can’t get in touch via call, I can’t get in to my online account,please advise
-
Wolfy
(@Pawswere) reported
@ThreeUK The app doesn't work anymore on my Huawei P40 Pro. Can only assume this is because the app is trying to look for Google play services and can't find it. So doesn't know what todo and crashes.. Shame really
-
MADUBUS
(@MADUBUS) reported
@ThreeUK your customer service is dreadful you keep ringing me but I can't provide the password for an old account that is closed then you expect me to ring you back. You can't even tell me what is regarding. Joke.
-
Wolfy
(@Pawswere) reported
@ThreeUKSupport If I was to hazard a guess. Id say the app is trying to validate if Google play services exist. Which they don't as its Huawei. Doesn't know how to handle that and closes down
-
Ali White
(@Leahurst66) reported
Just great, my phone network is dead as something is broken... Maybe I should be grateful but can't access voicemails left this morning. Thanks @ThreeUK #FirstWorldProblems
-
Imandeep Kaur
(@ImmyKaur) reported
So what is going on with @ThreeUK, phone signal / WiFi box totally on meltdown but for more than a week now.
-
Wolfy
(@Pawswere) reported
@ThreeUKSupport Three app yes. It used to work fine. However it wouldn't let me use it until I updated it. So i found the apk installed it. Going past all the login information etc. Then now it just closes automatically. It won't stay open. I have a phone that lacks Google play services. Huawei.
-
Sue McGavin
(@suecmcgavin) reported
@ImmyKaur @ThreeUK I have found them particularly bad and am moving provider when my contracts end. They charged me for a year for a sim they hadn’t sent me !
-
Jj
(@sefzef) reported
@ThreeUKSupport Thank you, will there be a refund for the days I was unable to use the service?
-
MADUBUS
(@MADUBUS) reported
@ThreeUKSupport Problem is I work nights so I don't have time to ring you regarding something I have no idea what it's about my account is closed. When I closed the account I was told there would be no further charges I guess its about some random payment you expect me to pay?
-
Naomi
(@letmerideaway) reported
@ThreeUKSupport hi, ongoing problems for around 2-3 months now with decreasing and worse signal. Today no network at all- please could you let me know what's been going on? Not at all haopy. Thanks
-
Ryan McConville
(@mac1_ryan) reported
@ThreeUK has to be the worst network in Northern Ireland ..
-
haseeb
(@haseeb2609) reported
@ThreeUK disappointed. Been waiting for a replacement home broadband for 2 weeks and still being messed around. Support is ****.
-
Wolfy
(@Pawswere) reported
@ThreeUKSupport Done even went back to old versions of the app. It seems the issue started with version 4.8.1 onwards and i can't use version 4.8.0 anymore which i used previously because it throws an upgrade now alert. Which is how i know about this now. I know you stock Huawei phones w/o gms
-
Sandy Bee
(@octopusgirl7) reported
@ThreeUKSupport Our 4G home broadband has been super slow the last couple of days, as has the data on my normal mobile - BS2 postcode. Any work going on nearby?