3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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jamie hayward
(@jamie3984) reported
@ThreeUKSupport Oh dear. Can you give an approximate time line? I’m on a sim only plan so I may have to look into moving elsewhere. This would be a shame as I’ve been a customer for about 10ths now. 😢
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Renata
(@regatta_gala) reported
@ThreeUKSupport Hi. No, I’m still having the same issue, and it’s not just the Three website that has this restriction.
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Lesley 🇷🇺🇮🇪
(@Lubilu44) reported
@rosellacottage Maybe your network provider didn't agree to send the government message. Mine did, I'm with ThreeUK
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Ozwald Cornelius
(@ozwaldcornelius) reported
@ThreeUK your customer service is normally great but that was an awful call. I’m out of contract and have found a [new contract] deal *with you* online. She said she can’t give me the deal. 🤔
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Glenn Le Santo
(@lesanto) reported
@Documentally @ThreeUK @VodafoneUK Presume you’ve experimented with external gain antenna for the data? I find it can make a massive difference in places with weak signal
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Dan McCarthy
(@MaccaSport) reported
@siphillipssport @CFCDaily Roger that. Wonder if @ThreeUK could help the boys out? 👀
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Glenn Le Santo
(@lesanto) reported
@Documentally @ThreeUK @VodafoneUK I’ve been using both for years. Three has definitely performed far better in almost all rural locations. There have been some frequency-based issues occasionally. Apparently because not all router / antenna frequency specs match the frequency of all the operator’s base stations.
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Steve Baldwin
(@popeye_no_8) reported
@SamsungUK hi I purchased a galaxy watch 4 lte for the wife for Xmas and now find out @ThreeUK don't support esim. You guys don't advertise this fact and the info is hard to find. Feel cheated spending the extra ££☹
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Andy Holden
(@andyh1984) reported
@ThreeUKSupport no same as always , decent upload, good download but the ping and latency is absolutely awful. and the spikes get worse, game semi professionally and cant compete in online competition due to disconnects and poor latency.
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𝓞𝓖 𝓓𝓸𝓷 𝓜𝓮𝓬𝓬𝓪
(@OgDonMecca) reported
@ThreeUKSupport Thanks for the reply but sometime in the next 12 months don't really help me so if there not out by the time my contract is up (march) I'll be jumping ship as it would be nice to have fully functional watch
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7
(@yahgirlkim) reported
@ThreeUKSupport I was told i could cancel from 9th Jan. is this correct? & just to make sure, if cancelled in 30 days, i don’t have to pay a single penny?
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AlisonB
(@ABalharry62) reported
@ThreeUKSupport Eh I worked at the @bbc never had a Christmas off
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hasan
(@ingiliz1907) reported
Worst ever signal provider on this entire planet i cant believe in this day and age there can be poor connection @ThreeUK
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jsb74
(@jbayrshire) reported
@ThreeUKSupport Having issues? Your right for nearly 2 years. Fixing the lines my arxe north Ayrshire is utter pisx
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CHADEN
(@sigmam4le) reported
**** @ThreeUK & **** @EE . Actual scammers
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