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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glasgow, Scotland 27
Chipping Norton, England 1
Barnsley, England 1
Birmingham, England 34
Solihull, England 1
City of Westminster, England 14
Newport, Wales 5
Harringay, England 5
Enfield Town, England 2
London, England 90
Newham, England 13
Manchester, England 23
Southwark, England 12
Tower Hamlets, England 1
Nottingham, England 7
Durham, England 1
Gosport, England 4
Llanelli, Wales 1
Amersham, England 1
Barnet, England 4
Rochdale, England 3
Birkenhead, England 1
Bath, England 3
Southend-on-Sea, England 5
Southampton, England 4
Croydon, England 4
Bradford, England 10
Hackney, England 15
Edinburgh, Scotland 76
Telford, England 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SaraCurlyWurly
    Curly 🇬🇧 (@SaraCurlyWurly) reported

    @ThreeUKSupport Yes, I keep swapping between them, but neither of them seem to want to work, although the app is showing no problem, maybe its just my phone, I will keep trying, thanks!

  • LauraSavvas
    Laura Savvas (@LauraSavvas) reported

    @ThreeUKSupport I requested a PAC code when I was due a free upgrade and paid a bill on 24th May. I cannot login to my online account to check I owe you anything but I was wary to give card details over the phone.

  • CJY4
    TheChrisYoung (@CJY4) reported

    @ThreeUK Hey guys, any update on when eSim will be rolled out on your network? I have a need for eSim, looks like I have to switch if it’s not out soon.

  • Ants_Asylum
    #TheSith♈ (@Ants_Asylum) reported

    You see @ThreeUK and their customer service is bottom of the barrel. I need to leave them. Any suggestions cause I've had enough of chatting to parrots reading a dead script

  • mr_swades
    steve swadling (@mr_swades) reported

    @ThreeUKSupport I can’t be bothered it’s the same problem everyone and don’t get anywhere.

  • Ollie_Underwood
    KsOllieU (@Ollie_Underwood) reported

    Is it me or is there a problem with the @ThreeUKSupport @ThreeUK internet Getting no internet unless connected to WiFi All was fine until I got on the District Line at Wimbledon #ThreeDown

  • zenlightened1
    6h0s7 R3c0n 👻☯️ 👽 😜 (@zenlightened1) reported

    @ThreeUKSupport is 5g not supposed to be better than 4g,my mobile broadband is still slow?

  • Gin_Wench
    in limbo (@Gin_Wench) reported

    @ThreeUK I'm trying to switch from PAYG (account with three) to a monthly sim (also account with three). I've purchased the monthly sim but can't find how to move my current mobile number to new plan. Pls help!

  • Sectimus
    Amelia Magee (@Sectimus) reported

    @ThreeUKSupport @griptapebeercan Hey Three, would this be supported on wearable devices that support eSIM like the Samsung Galaxy Watch 3 4G? And would I need to purchase a seperate plan for it?

  • SaraCurlyWurly
    Curly 🇬🇧 (@SaraCurlyWurly) reported

    @ThreeUKSupport Yes that's correct it's HP21 area, I've got the Huawei app now, but it's not showing any problems, I've turned it off and on, I've turned my phone off and on, it's been very up and down starting last week, but today it keeps saying I'm disconnected when I'm not!

  • brballen66
    Matthew allen (@brballen66) reported

    @ThreeUK finally rid of three.. after 15 years and 4 contracts. Worst customer experience in the last 4 years. Then to top it off. They try to rob money from you. At the end of the contract. Well done three. Won't recommend to anyone. Even if it's for free. Lol

  • RobertT63939769
    Robert THOMPSON (@RobertT63939769) reported

    @ThreeUKSupport Yeah i think my contract ends in August. But i will be moving soon thats why its being such a pain waiting for calls from brokers etc getting annoying having to walk down the street every time i wanna make a call

  • ApocalypseRick
    ApocalypseRick (@ApocalypseRick) reported

    @ThreeUKSupport Your app (when I can get on says there is no problems) and given the replies on your page so far today is guess you will say "the mast is congested" or something. Clearly your network is having problems your are not willing to admit to

  • LauraSavvas
    Laura Savvas (@LauraSavvas) reported

    @ThreeUKSupport I’ve had a phone call from someone claiming to be Three and they want to take a final payment now I’ve switched providers. I’m just concerned it’s a scam. Can you help please?

  • Gin_Wench
    in limbo (@Gin_Wench) reported

    @ThreeUKSupport oh my god. Can I cancel the sim I've purchased then? Obviously, I didn't know better, I'm not sure why you've asked me like that? I didn't see it as an option?

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