3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 121
London, England 58
Glasgow, Scotland 35
Bristol, England 33
Liverpool, England 31
Manchester, England 29
City of Westminster, England 17
Birmingham, England 14
Dublin, Leinster 14
Portsmouth, England 11
Woodside, England 10
Cardiff, Wales 9
Southall, England 9
Southampton, England 8
Hackney, England 8
Bradford, England 8
Hammersmith, England 6
Coventry, England 6
Croydon, England 6
Leeds, England 6
Nottingham, England 6
Fareham, England 5
Middlesbrough, England 5
Newham, England 5
Newcastle upon Tyne, England 5
Peterborough, England 5
City of London, England 5
Northampton, England 5
Southwark, England 5
Kensington, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • clownsinmasks Ihate3 (@clownsinmasks) reported

    @xxolovezara @ThreeUK Scum network

  • xxolovezara 🎀 (@xxolovezara) reported

    @ThreeUK shittest ******* signal

  • mafizur1 Mafizur (@mafizur1) reported

    @ThreeUKSupport Hi Ali. Yes to all your questions. Think it’s time Three either give my money back today or issue me a deadlock letter and we’ll get the ombudsman to sort it all out. Really do have better things to do with my time.

  • samioik samioik (@samioik) reported

    @ThreeUKSupport still not working....any update when this will be fixed?

  • EdenCartlidge Eden (@EdenCartlidge) reported

    Hi @ThreeUK Please could you explain to me why you haven’t cancelled a contract that I asked you to cancel three months ago? Well within the 14 days period. Could you also explain why your customer service is so crap? I have phoned 8 times and it still hasn’t been sorted.

  • clownsinmasks Ihate3 (@clownsinmasks) reported

    @ThreeUKSupport is there a problem answering my tweets?

  • JimSpim Jim Martin (@JimSpim) reported

    @ThreeUK Where were you when you were ****?

  • clownsinmasks Ihate3 (@clownsinmasks) reported

    @ThreeUKSupport why is it can't get on the Internet with 4g& 2 bars of signal???.

  • clownsinmasks Ihate3 (@clownsinmasks) reported

    @ThreeUKSupport @VZamecnikova Is there a problem with your manners? 4hrs 19 minutes ago I tweeted. Why no reply

  • shible sh! (@shible) reported

    @ThreeUK I would have to take my Chelsea mad daughter otherwise she wouldn’t talk to me again. 🧐 maybe not a bad thing some days. #ChelThree

  • VZamecnikova Vladenka Zamecnikova (@VZamecnikova) reported

    @ThreeUK Absolutely terrible customer service! Cancel my WiFi in June, sent it ages ago back(router)and CCS chasing me for £54.77 for that, nobody listen to you, nobody there actually work properly!!

  • EdenCartlidge Eden (@EdenCartlidge) reported

    Hi @ThreeUKSupport. I asked to cancel a contract 3 months ago, well within the 14 day period. This still hasn’t happened and your customer service team are awful. I have rang 8 times now to be told something different each time. I’ve left the network due to this situation.

  • Shrikel_ Shrikel (@Shrikel_) reported

    Any UK people got an suggestions for sim providers that aren't @ThreeUK as I'm thinking of leaving them as they're just terrible for customer support and their data is spotty at best

  • jord_mca Jord (@jord_mca) reported

    @ThreeUKSupport I have now spend 25 mins on the online chat as advised and been now cut off twice. I don’t have time for this. This is a shocking system and service. Do 3 actually want to help their customers?

  • clownsinmasks Ihate3 (@clownsinmasks) reported

    @ThreeUKSupport Network is a joke

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