3 (Three) Outage Map
The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Aln8tdfthr2 (@aln8tdfthr2) reported@ThreeUKSupport you've cancelled my internet from today instead of 24th march as requested and I'm told it will take 72 hours to investigate your error. Meanwhile my daughter can't submit online homework and my wife can't submit uni assignments, no streaming either. Awful service
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onerealbeanie (@onerealbeanie) reported@ThreeUK I live in County Durham. CS on 333 told me that there is a long standing issue in my area that Three can't fix due to "network limitations". Why do you sell services to County Durham residents when you refuse to fix issues, take ownership and provide explanations?
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UK Beauty Online (@UKBeautyOnline) reported@ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service
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orland_sundri (@Orland_Sundri) reported@ThreeUK according to @CommunityFibre the problem of my iPhone 15 having problems with wifi calling being unreliable is a problem on your side. can you confirm what you are doing to resolve the issue?
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mark (@deligatedgeek) reportedSome scammers called pretending to be @ThreeUK. I played along. First red flag is @ThreeUK calling me about bad service. Second red flag was the urgency and rush. Last red flag was asking to click yes on a notification on my phone to get a new sim card 1/
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Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport @ThreeUKSupport frustrating. This situation is causing me serious stress. If this is not resolved immediately with a full explanation and refund of any incorrect charges, I will proceed with cancelling all my services and escalating this complaint further.
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Philip Carr (@PHILIPCARRUK) reported@ThreeUK why have you billed me for 5–6 months of line rental after I cancelled my SIM and moved my number to Vodafone? Now I “owe” £190+ due to your error. Take responsibility and fix this with CRS!
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clive york (@yorkie1980) reported@ThreeUKSupport can you please explain why your signal is rubbish in TN33 0XX it was so good but now it’s awful. I pay for a service. If you can’t deliver I will cancel my contract and go elsewhere
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Joe Tweeting. (@joeisstanding) reportedI had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.
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Empress’ (@IAmHerNp) reported@ThreeUKSupport hi I need to talk about my account I’m being charged twice when I’ve already paid my bill. I’m on the phone with customer service but they’re no help
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Mike (@LifeThruSpecs) reported@KernowMaiden @ThreeUKSupport They are without doubt, the most woeful network to have ever existed!
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Jamie Y Hughes (@jookes78) reported@ThreeUK @ThreeUKSupport I had a saved voicemail that my dad left me on 16th Feb. He suffered a fatal heart attack on the 23rd Feb & yesterday I went to get the VM recorded but it has gone. Can you please help me get this message back? I felt like he had died all over again...💔
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Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???
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Tristan Lane (@Tristan27856485) reported@ThreeUK @VodafoneUK thanks to the merger we now have far worse service and bi options coming seemingly
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Del Young (@Del67Young) reported@ThreeUKSupport So now that you've merged with Vodafone where's the better 5G signal that was promised still only 4G in PL6 it's pathetic