3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 140
London, England 37
Bristol, England 25
Dunfermline, Scotland 16
Dublin, Leinster 15
Glasgow, Scotland 13
Manchester, England 12
Portsmouth, England 9
City of Westminster, England 8
Birmingham, England 7
Hackney, England 7
Southampton, England 6
Croydon, England 5
Middlesbrough, England 4
Cardiff, Wales 4
Hammersmith, England 4
Belfast, Northern Ireland 4
City of London, England 4
Normanton, England 3
Blackburn, England 3
Newham, England 3
South Benfleet, England 3
Peterborough, England 3
Northampton, England 3
Islington, England 2
Bradford, England 2
Batley, England 2
Stafford, England 2
Newport, Wales 2
Halifax, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • adallin Andrew Dallin. (@adallin) reported

    @BradMcA @ThreeUK @iD_Mobile_UK O2 has terrible coverage and low data speeds in most places I go. I've been on every network and generally find only ee and 3 are any good for me.

  • HannahJF1 Hannah ❤ (@HannahJF1) reported

    @ThreeUKSupport @ThreeUK how can a business who has sent 5 months of texts saying there is work going on in my area not refund any money. Asking for more money to pay off the contract. The signal is diabolical here and I have this in black and white on a text. Three sort it out!

  • QuestionsCraig ❓❔Questions Craig❔❓🦁 (@QuestionsCraig) reported

    @ThreeUKSupport I've been with Three since day one for years. Indian call centre staff very helpful and a great network until recently. This poor signal is unbelievably annoying. It's nice to have calls that I can hear or do not cut off prematurely...

  • jimmywali jimmy (@jimmywali) reported

    @ThreeUK I’ve been having issues for the last 2 weeks with calls dropping and no internet

  • TheWez95 Wez (@TheWez95) reported

    @katn_03 @eggysplat @ThreeUK Stop spreading bs, it's only Three that having the issue.

  • XBigAli Bigali_x (@XBigAli) reported from Walsall Wood, England

    Three Service Down, I Want My Refund Right Now @ThreeUK

  • mickhenderson Michael Henderson (@mickhenderson) reported

    @potatoe_greg @ThreeUKSupport 3 was down earlier

  • JamesArmani SG (@JamesArmani) reported

    @ThreeUK Never Noticed Anything...

  • potatoe_greg Greg (@potatoe_greg) reported

    @ThreeUKSupport been trying this all morning, reset my account and still cannot login. I have 4 phones on the same email and have never been able to login

  • HannahJF1 Hannah ❤ (@HannahJF1) reported

    @ThreeUKSupport Yes they offered a resolution of 80% off termination fee however this is still over £100. I have paid nearly £500 to three to complain most months, have no signal in my own house. My partner is with EE and has full signal. I constantly get texts saying no signal. Not acceptable!

  • walesohdear Digital Freedom (@walesohdear) reported

    @ThreeUK Business account her, this is now getting bad for my business. Your network has been bad this week.

  • gemmanetics JACKIE MAGNUM🥂 (@gemmanetics) reported

    Got to say Adele from the Basildon Three Store Online Customer Services thingy has done me a real kindness today. What a babe. @ThreeUK

  • BarbaraJoanAbr1 Barbara Joan Abraham (@BarbaraJoanAbr1) reported

    @ThreeUK Don't now network of user that phone belongs to but are some issues that calls go through to other users of network and not the person the number belongs to?

  • potatoe_greg Greg (@potatoe_greg) reported

    @ThreeUKSupport There are the following errors. You've entered the wrong phone number or password too many times, and your account is now locked. Please wait 30 minutes before attempting to log in again, then click Forgotten your password?

  • HannahJF1 Hannah ❤ (@HannahJF1) reported

    @ThreeUKSupport I’ve spoken to complaints, got absolutely nowhere. They are asking me for more money to pay off the contract. It’s not acceptable when you haven’t provided a service I’m paying for. I’ve had no end of problems with the company. I will have to seek advice from Ombudsman.

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