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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Southwark, England 8
Ipswich, England 1
Paignton, England 2
Glasgow, Scotland 15
Totnes, England 1
Cambridge, England 1
Brackley, England 1
Wantage, England 1
London, England 61
City of London, England 5
Dublin, Leinster 18
Edinburgh, Scotland 53
Nottingham, England 6
Swaffham, England 1
Airdrie, Scotland 5
Cardiff, Wales 7
Gillingham, England 1
Leicester, England 3
Widnes, England 2
Poplar, England 3
Portsmouth, England 6
Epsom, England 2
Craigavon, Northern Ireland 1
Redcar, England 1
Belfast, Northern Ireland 3
Caerphilly, Wales 1
Hackney, England 6
Penarth, Wales 1
Banbury, England 1
Oldham, England 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Aerobicedge
    Sandra H (@Aerobicedge) reported

    @ThreeUK I am so fed up with this extremely poor Broadband. I've complained twice and been told it's a mast being fixed. 3 weeks later there is No improvement. It's like living in the dark ages!! Upload speed of only 3.76mb/s

  • AcgbPetrus
    Álvaro Pétrus (@AcgbPetrus) reported

    @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

  • Marc_imms
    Marc (@Marc_imms) reported

    @ThreeUK can anyone help me I’ve. Called customer service they told me to ask in store, the young girl in store couldn’t help my app doesn’t work I ope. The app sign in It says welcome Marc account closed the store checked my account is still active, I can’t view bills .

  • radagastcb
    Cliffy (@radagastcb) reported

    @ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.

  • weird_pizza_
    Helen 👻 (@weird_pizza_) reported

    @ThreeUKSupport What’s going on with the signal in Crowthorne/Sandhurst? I have no signal at all

  • VirginiaMcClane
    Virginia McClane (@VirginiaMcClane) reported

    @ThreeUKSupport have you got any issues with broadband in Larkfield Kent @ThreeUK

  • kegger1664
    brendan (@kegger1664) reported

    @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

  • tonygee1
    Tony Gee (@tonygee1) reported

    @ThreeUKSupport why is signal so poor on the 3 network, across multiple devices and numerous locations. It’s getting beyond the joke.

  • aloevera75
    sharon pollard (@aloevera75) reported

    @ThreeUKSupport I have unlimited calls but I can't call anyone, I have received a message saying I've reached my spend cap, but I don't have one.ive turned my phone off and back on. My friend has the same issue.

  • hannahkozak
    hannah kozak (@hannahkozak) reported

    @dean_spenccc @ThreeUK As if they are going to read your stupid tweet. What a loser.

  • Gpromo_UK
    GIFTSpromo (@Gpromo_UK) reported

    @ThreeUK "Life Needs a Big Network" You're right, when exactly are you going to actually provide it?

  • baskeyfit
    Greatestperson1 (@baskeyfit) reported

    @ThreeUKSupport bought 5g hub last Wednesday. Currently good excellent connection to 5g mast but last night download speeds have dropped significantly from 150 to 30mbps and ping is unstable. I followed the troubleshooting and there’s no improvement

  • 4ston420
    Aston (@4ston420) reported

    @skunkcityseeds @ThreeUK Exactly that! 💯 I done the same thing i tried a few different networks so far O2 has been pretty good for me but lately maybe the last month every so often still have signal troubles..

  • EmmaAndrews95
    Emma Andrews (@EmmaAndrews95) reported

    @ThreeUK @iD_Mobile_UK your coverage is down in the Hull area, my partner cannot get any phone signal today so cannot make calls or texts and has no Internet!

  • liontarakos
    ∂≈∞ --- ∫∫∫∆∏∑∫∫∫ π⃜÷⃜×⃜•⃜|⃜¶⃜∆⃜$⃜%⃜|⃜+⃜ (@liontarakos) reported

    @Jamesefield @ThreeUK the issue is that since then, I ve noticed that jitter was increased. it was already way worse than 02, now they killed it completely.

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