3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 109
London, England 94
Bristol, England 55
Birmingham, England 32
Manchester, England 32
Cardiff, Wales 23
Glasgow, Scotland 23
Dublin, Leinster 17
Newham, England 15
Hackney, England 15
Portsmouth, England 13
Croydon, England 13
City of Westminster, England 12
Nottingham, England 10
Bradford, England 10
Batley, England 9
Southampton, England 9
City of London, England 8
Liverpool, England 8
Southwark, England 8
Leicester, England 7
Sheffield, England 7
Peterborough, England 7
Leeds, England 7
Newcastle upon Tyne, England 6
Middlesbrough, England 6
Islington, England 6
Normanton, England 6
Woking, England 6
Broadstairs, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • heyitnatashalol tash (@heyitnatashalol) reported

    @ThreeUK yet again i have no phone signal, was fixed for like 3 days and now it’s gone again. i’ve missed shifts at work as no one can get in contact by phone or text and have to go almost 5 miles away from my house to even get 1 bar!!

  • paulmallon43 Paul Mallon (@paulmallon43) reported

    @ThreeUKSupport have spoken to 2 different service advisors...in USA can make calls and use data nut when someone calls me they get message that my number isn't recognised....can forward calls to voicemail....any ideas how and when this will be fixed?

  • JerseyBeans Andrew Bisson 🇺🇦🇯🇪 (@JerseyBeans) reported

    @ThreeUKSupport I can’t log in because it requires 2fa but I can’t receive texts because I’m not on network 😞

  • IRAndyB Andy black (@IRAndyB) reported

    @ThreeUKSupport hi, is there an issue with your PAC request system? I've sent text messages to the number for the last 2 days and keep getting a reply saying there is an issue and try later. Thanks

  • ally_garton Ally Garton (@ally_garton) reported

    @ThreeUKSupport hi - our WiFi (5G) and my mobile data have gone down suddenly in the LN2 area - any insight on when this will be back up? 2 developers working from home unable to get online 😬

  • lulumxry Lulu (@lulumxry) reported

    @ThreeUKSupport @ThreeUK never want to deal with that person on the chat again, bitterly regretting signing up for 2 24 month contracts yesterday 🤡🙃🤡🙃🤡

  • HeidiLWelsh Hhoohaa (@HeidiLWelsh) reported

    @ThreeUK @WirelessFest Get on ticket master and pay through the roof. Nah. I'll wait. I only want to treat my teenage carer daughter as I have terminal cancer. Then they ask me to donate to cancer research. What a p take. I'll take my chances in the morning. It's not a reward. £200 extra. Think not.

  • Bob71136804 Phil not Bob (@Bob71136804) reported

    Why I pay for a 5G contract with @ThreeUK I have no idea? Just got bumped to 3G at Macarther Glen in Bridgend. Not 4G bloody 3G and that’s not unusual. Your service in Bridgend is pathetic. Contract is up in March and I won’t be staying. Really you should be refunding me! @ofgem

  • kills1 Stephen Kill (@kills1) reported

    @ThreeUKSupport It’s RH13 9DT. The website network checker gives updates every half-hour but no meaningful information. Thank you.

  • NickMarcenaro Nico Marcenaro (@NickMarcenaro) reported

    @ThreeUKSupport Hi, rubbish signal for all my devices today. Are you working around W1H?

  • IRAndyB Andy black (@IRAndyB) reported

    @ThreeUK hi, is there an issue with your PAC request system? I've sent text messages to the number for the last 2 days and keep getting a reply saying there is an issue and try later. Thanks

  • sarahmhutchison Sarah Hutchison (@sarahmhutchison) reported

    @ThreeUK could you please put some indicative dates on your Big Network Build information? I’d appreciate knowing when my signal is likely to improve. Currently I get intermittent 3G or no service at all.

  • antideologist Ledogas (@antideologist) reported

    @ThreeUKsupport I'm having issues connecting to my 4G from Ely, Cambridgeshire. There's simply no signal. Not ever 2G/3G. What should I do? Is there some work going on in my area?

  • xhm117 H. (@xhm117) reported

    think it’s time to leave @ThreeUK why am i paying for 4G but getting 1G signal dafuq

  • peterpanda1970 PedroFernandezPhoto (@peterpanda1970) reported

    @ThreeUK hi guys, do you know when are your engineers to fix the signal problem in Norwich NR5 9HA? Your web says they’re still working on it after 24 hours. Cheers

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