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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 79
Birmingham, England 33
Batley, England 2
Taunton, England 2
Coventry, England 6
Sittingbourne, England 1
Preston, England 4
Edinburgh, Scotland 63
Stafford, England 2
Southall, England 4
Dunfermline, Scotland 4
Dublin, Leinster 13
Wolverhampton, England 6
Sutton, England 1
Portsmouth, England 26
Liverpool, England 17
Leeds, England 7
Petersfield, England 1
City of Westminster, England 12
Glasgow, Scotland 23
Bristol, England 25
Pontypridd, Wales 3
Dagenham, England 2
Caerphilly, Wales 1
Sheffield, England 8
Blackburn, England 4
Royal Leamington Spa, England 1
Shefford, England 1
Middlesbrough, England 7
Stockton-on-Tees, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Orland_Sundri
    orland_sundri (@Orland_Sundri) reported

    @ThreeUK according to @CommunityFibre the problem of my iPhone 15 having problems with wifi calling being unreliable is a problem on your side. can you confirm what you are doing to resolve the issue?

  • robbo1969
    robbo (@robbo1969) reported

    @ThreeUK must be the worse network I have ever used

  • rachel_l_james
    rachel james (@rachel_l_james) reported

    @ThreeUKSupport I’m getting a ‘working on the network in your area’ msg for SL2. We’ve not been able to use the internet since Saturday… meaning no tv or wfh. I want to know how long this is expected to go on for? Days? weeks? And why would you not reach out to us to warn us?

  • MiaxKempster
    mia (@MiaxKempster) reported

    @ThreeUKSupport customer support on live chat is shocking. SIM card didn’t arrive in the envelope, so contacted as it says on the envelope, and will not send a replacement due to “incurring the credit limit” I have said it didn’t arrive, so nobody should be spending any money!

  • petermidgley
    Peter Midgley ☀️ (@petermidgley) reported

    @ThreeUKSupport Internet seems to be down in the SL99DH area. Thanks.

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    I truly give up with @SMARTYMobileUK @ThreeUK @VodafoneUK our phone signal has been degrading for over twelve months it’s been reported just shows the extent of greed within these companies!! This is today’s results WiFi and 4g nothing no signal at all #dontwaistmoney3smarty

  • premiaxleader
    Ropa (@premiaxleader) reported

    @ThreeUK I’ve had no calls or mobile data on 2 business lines since mid-Feb 2026. Multiple contacts, SIM & eSIM changes, still unresolved. Formal complaint sent 12 March – no acknowledgement received. This is now a serious business impact. Please escalate urgently

  • HighTideJim
    High Tide Jim (@HighTideJim) reported

    Me - Hi there @ThreeUK I have no internet Three - Yeah there's an issue in your area and will take 7 days to fix Me - Can anything be done? I can't wait 7 days that's crazy!? I rely on this service for work and daily life, 7 days to fix a mobile network is outrageous. Three - I can compensate you 3gb Me - You can only give me internet I can't use for another 7 days? Three - Yes Me -

  • aln8tdfthr2
    Aln8tdfthr2 (@aln8tdfthr2) reported

    @ThreeUKSupport you've cancelled my internet from today instead of 24th march as requested and I'm told it will take 72 hours to investigate your error. Meanwhile my daughter can't submit online homework and my wife can't submit uni assignments, no streaming either. Awful service

  • lunaangel10
    LunaAngelReiki (@lunaangel10) reported

    @ThreeUK can I cancel paramount plus of all my four accounts never wanted it or used it ?

  • AngeloOfficial
    Angelo barbi (@AngeloOfficial) reported

    @ThreeUKSupport trying find a way cancel my sim only since contract is up but can’t find a way to do so

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

  • jamesma34307397
    james marshall (@jamesma34307397) reported from Spalding, England

    Is there any issues with your network? @ThreeUK @ThreeUKSupport as 4G hasn't been working properly since yesterday

  • NoveNight
    NN (@NoveNight) reported

    @ThreeUK is an absolute joke. They cancelled my phone plan with no warning and won't even let me lodge a formal complaint. Are there any authorities in the UK where I can escalate my complaint?

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

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