3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 112
London, England 57
Bristol, England 39
Glasgow, Scotland 35
Liverpool, England 30
Manchester, England 27
City of Westminster, England 17
Dublin, Leinster 16
Birmingham, England 14
Portsmouth, England 13
Southampton, England 10
Bradford, England 10
Woodside, England 10
Cardiff, Wales 9
Hackney, England 9
Southall, England 9
Leeds, England 6
Nottingham, England 6
Middlesbrough, England 5
Newcastle upon Tyne, England 5
Peterborough, England 5
City of London, England 5
Croydon, England 5
Northampton, England 5
Southwark, England 5
Coventry, England 5
Normanton, England 4
Kensington, England 4
Newham, England 4
Hammersmith, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • alexbcann Alex B Cann 🐟 (@alexbcann) reported

    @JamesMarriott @ThreeUK Well, fingers crossed. O2 didn't hang about, but then again I've never taken my mobile phone abroad. I leave it at home on the rare occasions I leave the UK!

  • Jeeves1969 Jeeves “Legacy Fan” (@Jeeves1969) reported

    @guardian @ThreeUK has also imposed a 2 month max. If you go past it, they don’t cancel the free roaming, they actually cancel your whole sim and not let you reactivate it. They also expect you to still pay the monthly contract after cancellation. They can go do one.

  • DJKeeZZa Kieron (@DJKeeZZa) reported

    @ThreeUK completely unacceptable practices, told that the ETF is £3.10 mis told information, made a complaint to have the complaint resolution ignored and now going to get charged the full amount.

  • weecalvin1509 Colin Maxwell (@weecalvin1509) reported

    @ThreeUKSupport No. I have never done that before. Maybe it was automatically on and switched itself off. I will try that. I assume that I can still phone home and receive calls for free?

  • DanSmallbone Dan Smallbone (@DanSmallbone) reported

    @grayvsearth @ThreeUKSupport Its been a nightmare! I am the same almost a week with no service. Good job no one is working from home!

  • danmo117 Dan (@danmo117) reported

    @GBNEWS My @ThreeUK contract is unlimited mins, texts, 12GB of data that I can use in 71 destinations around the world, 5G at no extra cost, no issues with coverage, all for £8 pm. It’s the only service I have that doesn’t require reviewing every year.

  • grayvsearth Gray Vs The Earth (@grayvsearth) reported

    @ThreeUKSupport What's the best way to place a formal complaint about service availability? I'm a 4G home broadband user and I haven't had more than 18 hours online in a straight 24 hours for nearly a week.

  • genie_gi Gina (@genie_gi) reported

    @ThreeUK It's still down, still having to tether to work phone to be able to wfh

  • SpillaneGary Gary spillane (@SpillaneGary) reported

    @ThreeUKSupport I have hard reset my phone numerous times I had to use McDonald’s WiFi to send this tweet it’s that bad 👎🏻👎🏻👎🏻😡😡😡

  • lizi_guest Lizi Guest💕✂️ (@lizi_guest) reported

    @ThreeUKSupport can someone please help me? My bill is £10 more than it should be. I’m going round in circles with everyone. Terrible service

  • Cafespera TheClarkes (@Cafespera) reported

    @ThreeUKSupport whats the problem with signal in NG32, signal strength has been down by 50% for at least 4 days

  • Wayne_Harkness Wayne Harkness (@Wayne_Harkness) reported

    @ThreeUK no signal in the Whitehawk area Brighton again!! Becoming the normal with your service maybe time for a change not sure what I’m paying for postcode is BN25GF

  • TOWIArsenal 𝕬𝖓 𝕴𝖙’𝖘 𝕬𝖗𝖘𝖊𝖊𝖊𝖊𝖊-𝖆-𝖓𝖆𝖐 (@TOWIArsenal) reported

    @ThreeUK Do Three have better signal than ID?

  • therowedenator vanlife gooner (@therowedenator) reported

    @ThreeUK I had to switch because the signal was patchy outside and non existent inside

  • Paul_McCreesh Paul McCreesh (@Paul_McCreesh) reported

    @AnnaBonitatibus @ThreeUK The problem is the madmen have blamed all this **** on Covid.

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