3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 117
London, England 56
Bristol, England 40
Liverpool, England 30
Manchester, England 30
Glasgow, Scotland 30
Dublin, Leinster 19
City of Westminster, England 17
Portsmouth, England 13
Birmingham, England 12
Woodside, England 10
Bradford, England 9
Southampton, England 9
Southall, England 9
Hackney, England 8
Peterborough, England 5
Newham, England 5
Cardiff, Wales 5
City of London, England 5
Croydon, England 5
Northampton, England 5
Southwark, England 5
Coventry, England 5
Wolverhampton, England 4
Middlesbrough, England 4
Newcastle upon Tyne, England 4
West Bromwich, England 4
Leeds, England 4
Blackburn, England 4
Normanton, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nashar101Nash Nashar101 (@Nashar101Nash) reported

    @ThreeUK @CFC_Muk @omzino29 Are you guys doing maintenance on the masts in Birmingham cause our 5g WiFi fully shut down, even worse since we got contract WiFi s being getting worse and worse, literally refuses to work on some of our home devices

  • Samih49619330 Samih (@Samih49619330) reported

    @ThreeUK Been having issues with my phone for weeks now every time I go to Covent Garden area in London. Also in Soho area + Chelsea Bridge + Park Lane W1 of London. This has been going on of weeks with no improvement, this has to be the shittiest network ever.

  • Snakepeace17 Alex (@Snakepeace17) reported

    @ThreeUKSupport I’ve had issues with my 4g home router since 5pm last night, almost 15 hours later and it still isn’t working? And looking at it I’m not the only one, I’ve restarted the router multiple times to no avail. What a shambles

  • F_habib01 Faisal Habib (@F_habib01) reported

    @ThreeUKSupport Still very poor reception in my house and surrounding area been on @ThreeUK for 12 years. If this carrys on I'm cancelling all my family's contracts.

  • Nick_del1 NICK DELAHAY (@Nick_del1) reported

    If anyone ever thinks of joining @ThreeUKSupport don’t bother worst mistake I ever made

  • Andy_Hogan Andrew Hogan (@Andy_Hogan) reported

    @ThreeUKSupport DNS services on my 4,G home broadband still aren't working. It's been down for about 12 hours now and u have to work!

  • jopkins Jonathan Hopkins (@jopkins) reported

    @ThreeUKSupport Nothing shown on the Three Network Status Checker either?

  • rybe6ka Anrijs (@rybe6ka) reported

    @jopkins @ThreeUK Same problem LE3 area.

  • Dinorawr26 Matt (@Dinorawr26) reported

    @ThreeUKSupport @jopkins It's the same in Birmingham, B75, going through troubleshooting checks the DNS servers are down, have reset all addresses etc my end and nothing fixed, it's definitely at threes end

  • jopkins Jonathan Hopkins (@jopkins) reported

    @ScottyH_7 @ThreeUKSupport SIGH. No update on the Status Checker since 745pm either but Live Chat told me there was an issue

  • BlaineyBoy Blaine (@BlaineyBoy) reported

    @ThreeUKSupport @tomberon2k21 Same issue - all lights on, no internet service

  • MissTezzH Teresa Hindmarsh ❤️ (@MissTezzH) reported

    @ThreeUKSupport Thankyou for all your help yesterday regarding my refund! I have now sorted it and will receive my money back in the next 3 days after being told yesterday on the phone that it wasn't possible for me to have it refunded! Restored my faith in Three this morning!

  • ScottyH_7 Scott Hillyard (@ScottyH_7) reported

    @ThreeUKSupport @jopkins LE9 Leicestershire down too

  • Dinorawr26 Matt (@Dinorawr26) reported

    @ThreeUKSupport @Andy_Hogan Jade its down all over the country there are several reports, ive already messaged this morning got asked when it was down from and had nothing else back, have also been on hold on the phones for 45 minutes now

  • LuSchmoo Lu (@LuSchmoo) reported

    @SpotifyCares @jcgarza Hello, I’m not personally affected, but multiple users that are on iPhone with @ThreeUK can’t seem to login to your app when they’re on mobile data, only Wi-Fi works.They’re saying it’s not isolated to their network.Thanks.

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