3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ben craigie
(@bencraigie) reported
@ThreeUKSupport I spoke to your team on many occasions @ThreeUKSupport. The post code is IP3 8TD and it’s still not working - can hardly get a phone signal now
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Mghtymax
(@mghtymax) reported
@ThreeUKSupport @2balint This isn't helpful. If you are allowing customers to buy an iPhone 14, they need to first have the confirmation that you support eSIM...otherwise the iPhone 14 that they just purchased will be useless on your network
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Abc
(@Abc23621485) reported
@ThreeUKSupport I find it very very silly that to log in to My Three account you have to submit a code sent by text message to your phone. If you have your phone stolen, how are you supposed to sign in to easily contact Three via chat function and cancel sim?
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Lee Mayren
(@leemayren) reported
Terrible service from @ThreeUK. Bought a 4G mifi router as Three website said there was no 5G coverage in area. Two weeks later they tell me there is 5G service but in order to get it I'll have to pay over £400 to cancel / upgrade. Shocking!
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Jude Malan
(@now_yunno) reported
@ajs_nwales @ThreeUKSupport Did the SIM replacement solve your issue?
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irish ******
(@feck_fr_jack) reported
@ThreeUKSupport Yes. Drops out despite 5G and several bars showing every 15 minutes or so. There's no disruption on the map but there has never been any showing all during the week they predicted it.
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Mghtymax
(@mghtymax) reported
@ThreeUK How will customers be able to pre-order an iPhone 14 through Three if you don't support eSIM yet? iPhone 14 models have no physical SIM tray
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TmacMusic
(@TmacMusic432Hz) reported
@ThreeUKSupport You seem to be Throttling my 2 accounts!! I am experiencing crap internet speeds with my 3 Sim cards! Put my ID mobile Simcard, which use your Infrastructure, went from 3Mbps down 0.1Mbps Up to 17Mbps Down 5.3Mbps Up switching to my ID mobile Sim! @Ofcom
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Lee Mayren
(@leemayren) reported
Not sure where to go with this now. Feel like I've been given poor service. Instinct is to cancel my contract with @ThreeUK, suck up the cost, and go with another company. Or, stick out my contract and then ditch. Where's that @Trustpilot link, I feel like writing a review.
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KoLAN80
(@_KoLAN_80) reported
@ThreeUKSupport My apple watch is still sitting 'activating' after three weeks. Your support guys can't seem to fix it despite multiple assurances. How can I speak to someone at Three that knows what they're talking about?
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Jude Malan
(@now_yunno) reported
@ThreeUKSupport @ajs_nwales Hey, @MTN180 I have this same issue. Do I need a SIM replacement?
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Lee Mayren
(@leemayren) reported
To make matters worse the @ThreeUK customer services tried to say that I couldn't get the 5G deal as my billing address didn't have 5G coverage. I explained that the address the router would be located did now have 5G, hence why I'm trying to upgrade!
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Pradeep Hardikar
(@PradeepHardikar) reported
@swarada @Apple @ThreeUK I think even in India, there are more providers that support eSIM. You don't have much choice there?
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Evonne O
(@f1lover75) reported
@ThreeUKSupport When the network outrage where I live will be sorted]? This has been happening since Tuesday. Answer my DM.
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Fiona Russell
(@Fionaoutdoors) reported
@ThreeUK on your website you state: Next day delivery. So, why are you using DPD who can't deliver next day? And when I phone you company to cancel the order, why can't I cancel? This is very poor service. I ordered because you offered next day delivery. Not four day delivery.
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