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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bristol, England 21
Bradford, England 6
Royal Tunbridge Wells, England 1
Gosport, England 4
Portsmouth, England 24
Farnborough, England 1
London, England 71
Brighton, England 1
Dublin, Leinster 13
Blackburn, England 5
Glasgow, Scotland 24
City of Westminster, England 12
Leighton Buzzard, England 1
Wellingborough, England 2
Birmingham, England 30
Cardiff, Wales 10
Hounslow, England 3
Wolverhampton, England 7
Anstey, England 2
Batley, England 2
Taunton, England 2
Coventry, England 5
Sittingbourne, England 1
Preston, England 4
Edinburgh, Scotland 56
Stafford, England 2
Southall, England 4
Dunfermline, Scotland 3
Sutton, England 1
Liverpool, England 15
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AgutterMichael
    Michael Agutter (@AgutterMichael) reported

    @ThreeUKSupport please look into issues in S45 8JF area. No internet on data at all.

  • PHILIPCARRUK
    Philip Carr (@PHILIPCARRUK) reported

    @ThreeUK why have you billed me for 5–6 months of line rental after I cancelled my SIM and moved my number to Vodafone? Now I “owe” £190+ due to your error. Take responsibility and fix this.

  • AmaraCajetan
    Shuga Jar (@AmaraCajetan) reported

    When it comes to frustrating you, just leave it for @ThreeUK They have got to be the most useless UK network ever! Unfortunately you’re forced into a freaking contract with them.

  • jamesma34307397
    james marshall (@jamesma34307397) reported

    @franchaela_x @ThreeUK @ThreeUKSupport Very rarely have issues but this week since Monday (bank holiday) been bad to say the least

  • franchaela_x
    elle🤍 franchaela (@franchaela_x) reported

    @jamesma34307397 @ThreeUK @ThreeUKSupport I spoke to customer service and they kept trying to say it’s an issue with my phone and wouldn’t listen when I said other family members on three in the house are having the same problem.

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUK I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it.

  • joeisstanding
    Joe Tweeting. (@joeisstanding) reported

    I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.

  • Ketan08933200
    Ketan (@Ketan08933200) reported

    @ThreeUKSupport anyone working today been trying to call your customer service department to upgrade keeps saying closed?!

  • FatBob5
    Rob Crossley (@FatBob5) reported

    @ThreeUKSupport is there a problem with your site. Tried a couple of different browsers. Trying to order a free sim but it just logs me out when I try and checkout.

  • elgarr1
    Clive ✝️is💩means Athiest (@elgarr1) reported

    @ThreeUK I am so annoyed by your customer services. I purchased a data sim a month ago. Rung up to top it up they won’t do it with out the sim being in a phone to receive a text message, I don’t have a 3 device, I bought it for a mobile router. Won’t work in my EE phone! 😞

  • bryanhamilton79
    thebrainman (@bryanhamilton79) reported

    @ThreeUK customer for over 22 years multiple contacts I asked for an iPad contract to be cancelled 4 years ago as the contract ended 4 years prior...a year later still taking payments got it cancelled again, tried so many times to sort this out...now I'm being threatened by legal

  • eleonorasfalcon
    Sue🦖🇮🇱💚🤍💜🏳️‍🌈Women, Life, Freedom (@eleonorasfalcon) reported

    .@ThreeUK is this a genuine company dealing with customer contracts 0161 696 5597?

  • sthelens101
    Ben Jones (@sthelens101) reported

    @ThreeUKSupport can you dm me as I’m having issue transferring my eSIM to a device as I can’t get past your mfa on the website as it only sends a code to my mobile number

  • Darren_Fewins
    Cornish Darren Fewins (@Darren_Fewins) reported

    One of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?

  • jeanniecass
    Jean Cassidy (@jeanniecass) reported

    @ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!

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