3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 113
Edinburgh, Scotland 104
Bristol, England 52
Manchester, England 33
Birmingham, England 33
Glasgow, Scotland 23
Cardiff, Wales 23
Hackney, England 19
Portsmouth, England 19
Dublin, Leinster 16
City of Westminster, England 15
Croydon, England 15
Newham, England 14
Southwark, England 14
Liverpool, England 13
Sheffield, England 10
Nottingham, England 9
Southampton, England 9
Bradford, England 8
Newcastle upon Tyne, England 8
City of London, England 8
Batley, England 8
Leeds, England 7
Crawley, England 7
Leicester, England 7
Peterborough, England 6
Kensington, England 6
Northampton, England 6
Ilkeston, England 6
Hammersmith, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Raag0209 Raag (@Raag0209) reported

    @ThreeUK you Internet was not working this afternoon. I had a important birthday video conference with family and I couldn't attend because of no Internet. What a disappointment! #badservice #three

  • resettheatari resettheatari (@resettheatari) reported

    @ThreeUKSupport No. I have a normal contract. I am getting less than half a meg download and 0.19 meg upload in EH64HN. It's completely unusuable and I cannot work from home using this connection. Can you not just increase the network capacity on the local mast?

  • StephVincent1 Steph Vincent (@StephVincent1) reported

    @ThreeUKSupport Please stop sending me generic replies looking at other tweets there is clearly an issue between you and DPD. I need someone who can tell me when my phone will be delivered

  • Trystanian TH (@Trystanian) reported

    @ThreeUKSupport is there currently a network problem? I'm unable to send it receive SMS

  • GetMeAManager Karen is Correct (@GetMeAManager) reported

    @davros1983 @ThreeUK Use 3g or 4g then. Problem solved.

  • StephVincent1 Steph Vincent (@StephVincent1) reported

    @ThreeUKSupport seriously guys get your act together. I need to speak to someone in complaints urgently as apparently they are the only people who can help me?

  • Christi01678182 Christine Clark (@Christi01678182) reported

    @ThreeUK disgraceful service, I cant use either device at home due to no or a useless signal, why wont you contact me?? this has been going on since September, Im not happy, cancel my contracts ASAP without any penalty, Ive had enough of you after all these years!! shameful !!

  • OwenGeorgeT Owen George T (@OwenGeorgeT) reported

    Absolutely shocking service from @ThreeUK Business! 2 weeks waiting for sim & nobody can help me - “Fraser is dealing with this”. NO FRASER IS NOT!! no response to online chat, no phone calls.. this needs resolving now @ThreeUK. My ref is BDB35 I’m losing custom because of you!

  • AsifTanvir ASIF TANVIR (@AsifTanvir) reported

    @ThreeUKSupport Yes and it’s continuing from that....I’ve spoken with Three and they are sending me a replacement SIM as the existing one is possibly not working as it should!!

  • noah27714122 noah (@noah27714122) reported

    @ThreeUKSupport Come On! fix the damm network If I had the time I would terminate the contract and choose another provider who would actually provide me the services what I am paying for

  • hannah_maex Han (@hannah_maex) reported

    @ThreeUK your customer service is the absolute worst

  • Hparselle H (@Hparselle) reported

    @ThreeUK spent an hour and a half on the phone to complaints and customer service who have not resolved my issue. Given a number to call that doesn't exist anymore. Please call me ASAP

  • Proindia6 Proindia (@Proindia6) reported from Hillingdon, England

    @ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet

  • P2EKY David Peek (@P2EKY) reported

    @ThreeUKSupport Are you going to help me or keep on charging me for a contract you confirm is now terminated. I look forward to a useful response

  • funsmirk Funke Bamidele (@funsmirk) reported

    @ThreeUKSupport All I get is “please try again later”. I don’t understand how a service provider can be so inaccessible?

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