3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 114
Edinburgh, Scotland 89
Bristol, England 52
Birmingham, England 38
Manchester, England 33
Glasgow, Scotland 23
Cardiff, Wales 22
Hackney, England 21
Portsmouth, England 19
Dublin, Leinster 17
Liverpool, England 15
City of Westminster, England 15
Southwark, England 14
Croydon, England 14
Newham, England 13
Sheffield, England 11
Nottingham, England 10
City of London, England 9
Newcastle upon Tyne, England 9
Leeds, England 8
Bradford, England 8
Southampton, England 8
Normanton, England 7
Crawley, England 7
Batley, England 7
Paddington, England 6
Peterborough, England 6
Kensington, England 6
Northampton, England 6
Ilkeston, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MimiTizzano_89 💦☔ Mimi Tizzano 🌈❄️ (@MimiTizzano_89) reported

    @ThreeUK ridiculous company. Get off your backsides and stop watching gogglebox and playing bingo and sort out your communications and how you can better help customers who have forgotten their password so they can sort out their account. Your company is a JOKE!

  • jonsey1275 chris jones (@jonsey1275) reported

    @ThreeUKSupport Hi Laura my problem is I used to work for DPD and you can not leave the new phone if you haven’t collected the old one so how is this our fault? Yes you’ve opened an investigation but this is down to DPD not me, you’ve told us you can’t send a new phone out? Why?

  • MissMonique_M Monica Maria (@MissMonique_M) reported

    @ThreeUKSupport Hi. Thanks for the reply. Is still not working. I have reset my APN because last time this seemed to work, but now is still not working.

  • Chickyhowe Peter Howe (@Chickyhowe) reported

    @ThreeUKSupport can I get some help please?

  • scott_zmscott Zoe Scott (@scott_zmscott) reported

    @ThreeUK the network has been absolutely appalling the last few weeks. I would like to request request refund for the days I have been unable to use my phone.

  • MimiTizzano_89 💦☔ Mimi Tizzano 🌈❄️ (@MimiTizzano_89) reported

    @ThreeUK How about you stop watching crap on TV and sort out your communications. Stop ruining peoples lives. Three is the worst company I've ever been with. How dare you treat people so badly.

  • Kleggnutt Euan (@Kleggnutt) reported

    @ThreeUKSupport Yes my issue has been resolved. No thanks to you though, the most useless mobile network ever. Nobody contacted me but your head office should have. Now leave me ******** alone...

  • Jomooncooper J Moon C (@Jomooncooper) reported

    @ThreeUKSupport can you tell me how long it’s going to be until usable signal is back on mobile broadband in CW2 6 please?

  • TheGrimJay JG (@TheGrimJay) reported

    5/5 @ThreeUKSupport I have to emphasise again. If you're going to offshore your support services, please at least tell them which countries are in, you know, the biggest pandemic for 100 years and currently in lockdown? I'm REALLY disappointed..

  • jonsey1275 chris jones (@jonsey1275) reported

    @JodyW_ @ThreeUK @ThreeUKSupport There good at this!! Terrible network!!

  • zakir___1988 zakir Hussain (@zakir___1988) reported

    @ThreeUKSupport you guys need to hurry up with the roll out of 5G kept on boasting about 5G broadband people outside London cant even order it. Im going to leave Three network which I have 5G broadband when my contract is ending in September.

  • MartinaBosede Martina Bósèdé (@MartinaBosede) reported

    Wow. Shocking illegal activity on my account @ThreeUK upgraded a 12 month contract to a 24month without my knowledge or consent. Agent put me a 5 min block chat and called me 'angry because I asked for an investigation and to cancel my contract today as its up TODAY!

  • SueH1608 Sue (@SueH1608) reported

    @AngryBritain @EE @ThreeUK are doing it too. Signal drops out all the time, been a customer for as long as I can remember, recommended loads of people who now all have contracts! Not for much longer 😡

  • MissMonique_M Monica Maria (@MissMonique_M) reported

    @ThreeUKSupport my data on my iPhone XS is not working again for about 2 days 🙄 I had the same issue every week for about 3 weeks. A few days per week my data is not working, inside or outside my house. Are there any works in the SG15 area?? Thanks

  • lindajdonald Linda Donald (@lindajdonald) reported

    @ThreeUKSupport Oops Better late than never with this reply ! It turned out to be a problem with the moviestar network in Spain. Happy to say that Three resolved it.

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