3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 117
London, England 59
Bristol, England 39
Glasgow, Scotland 30
Liverpool, England 29
Manchester, England 28
Dublin, Leinster 20
City of Westminster, England 18
Portsmouth, England 13
Birmingham, England 11
Woodside, England 10
Dunfermline, Scotland 10
Southall, England 9
Southampton, England 8
Hackney, England 7
Northampton, England 6
Bradford, England 6
City of London, England 6
Croydon, England 5
Leeds, England 5
Southwark, England 5
Peterborough, England 5
Coventry, England 5
West Bromwich, England 4
Blackburn, England 4
Cardiff, Wales 4
Normanton, England 4
Hounslow, England 4
Newham, England 4
Norwich, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • joanna_tgx Joanna💕 (@joanna_tgx) reported

    Literally having issues trying to get the presale 3+ Crystal Palace Saturday day tickets for wireless. I can access every option but Saturday @Ticketmaster . Can you help? @ThreeUK

  • RugbyChris1972 Christian Wiliams (@RugbyChris1972) reported

    @ThreeUK Disappointed with the customer service recieved over the last two weeks with contract renewals. Both times you have not been able to match or better contracts I have found else where . Very disappointed when we have been loyal customers.

  • kthanksbye__ Z✨ (@kthanksbye__) reported

    @ThreeUK No-one can ever hear me. Calls fail all the time. I have 4 contracts with you and each person has issues. Being on 3 makes work way more difficult given I have to use Wifi & WhatsApp all the time. All in all @ThreeUK used to be great but now I may as well throw my sim in the bin

  • rogerhatten rogerhatten (@rogerhatten) reported

    @ThreeUK network in Belfast is really bad. What’s going on? Help it’s Saturday night and we need data!

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    Delayed tweets thanks to pants service from @ThreeUK

  • hockeypucky Katie (@hockeypucky) reported

    @ThreeUKSupport trying to reply to the survey message sent after my recent upgrade and I can't reply to any shortcodes! Can you help?

  • ItSnippets 🏴󠁧󠁢󠁳󠁣󠁴󠁿It Snippets🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ItSnippets) reported

    @ThreeUK are you ever intending to support e sims? After your trial failure I feel I may need a new network because you havn't kept up to date with phone manufacturers My company won't let me swap its sim for a esim, so to avoid carrying 2 phones my personal mobile needs to be 1

  • elliottlan Elliott Landsborough (@elliottlan) reported

    @clara_gj3 @ThreeUKSupport @ThreeUKSupport I am in the same postcode, N166, and have the same issues daily. Progressively worse over time and the status page has said that the network is under maintenance for -months- now with no sign of improvement. What has changed? It used to work fine.

  • Eleanor1510 Ellie Sharpe (@Eleanor1510) reported

    I’m not the sort of person to use my phone much, however, it has frustrated me this last week with the @ThreeUK coverage being down while at work 😤

  • Jasont72 Jason tulip (@Jasont72) reported

    @ThreeUK do you have a problem with your servers, 13 meg download and 1.8 upload on my mobile sim, pathetic speeds

  • clara_gj3 Clara (@clara_gj3) reported

    @ThreeUKSupport I have a yearly contract with you for 5G internet and the service has been very bad for a while now. The service used to be stable and now it goes down maybe 2-3 times a day. Nothing about my setup has changed. This is an unacceptable service level.

  • AMP_BMS Abigail Parsons (@AMP_BMS) reported

    @ThreeUKSupport Have done all the above so not sure what the issue is - have the tickets sold it?

  • jxzmin_ox ♥ (@jxzmin_ox) reported

    @ThreeUK internet and service is the worst out of all the companies out there but they have good deals. It’s ridiculous how bad the service and internet is.

  • DJKennyJaymes Kenny Jaymes (@DJKennyJaymes) reported

    @ThreeUKSupport I am working from home tomorrow from 8am. I CAN NOT have another day with out my mobile, I need both voice and Data BY tomorrow or I will loose a days pay, why should I because your poor network?

  • hellodrewrose Drew (They/Them) (@hellodrewrose) reported

    @ThreeUK been having problems with signal in Scarborough for months… finally your store told me 4g doesn’t work here right now, it “might” work come March 12th. What you saying? Totalllly unacceptable.

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