3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
Check Current Status
E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
James
(@cosmicthoughts) reported
@ThreeUKSupport is there any reported issues with receiving SMS's from the USA via Amazon SMS Service? Trying to get an SMS verification code on my phone but not receiving anything.
-
HAT-TRICK-MAKIS
(@picogramJON) reported
@ThreeUK can you tell me when your customer service phone lines are available to call please. As all I got was a lazy automated service saying your closed for the holidays, it’s the 27th, a bit bizzare. I need to pay a bill so I can’t use “oNliNe wEb cHaT”
-
threadguy.eth
(@petermaster10) reported
@bayleeturner @ThreeUK Avoid getting scammed I will advise you wait on support teams or rather contact @Liltoosi they are reliable too.
-
James Tiberius Shirtless Kirk 🚀
(@ShirtlessKirk) reported
@ThreeUKSupport TAC-ECI: 1543-3635457 eNB-LCID: 14201-72 PCI: 370 RSRP: -116dBm Been like this (or non-existent signal) for nearly a week.
-
Deliveeroo
(@deliveeroo) reported
@ThreeUKSupport i forgot my email that’s linked to my account. cant log in. help
-
Screw *****
(@balls_screw) reported
@ThreeUK Another clueless shoddy network
-
Sue Dyson
(@SueDyson11) reported
@ThreeUKSupport The fact that we are stuck with a non functioning service, which is equivalent to 1995, that we would have to pay in excess of £300 to get out if, when the service has been abysmal
-
Lauren Ella Jackson
(@laurennella) reported
@ThreeUKSupport Hi Rhiannon, I have spoken to support on the app and on the phone about this today and they have said there’s nothing that can be done and I would have to leave my sim only contract to use the phone. Is there no way an exception could be made and an esim made ? Thanks!
-
Richard McMullan
(@BeanCalledRick) reported
@ThreeUK Ive been trying to change my password since August. On me for forgetting but you guys have had "technical issues" since august now and I havent been able to easily pay a bill in months and your customer support does anything to avoid letting you talk to a person. Wtf?
-
Sue Dyson
(@SueDyson11) reported
@ThreeUKSupport CW9 6EZ. We already know that you have a problem with the mast. It's been in and off for weeks now, it's simply not good enough. Especially as we are tied into a two year contract for an intermittent service
-
Gavin
(@gavinlew) reported
@ThreeUK why is it cheaper for a new customer to get an iphone14 during your Boxing Day sales than an existing contract user eligible for an upgrade ?
-
Ömer F. Kaya
(@kayaomerf) reported
@ThreeUK FFS, for how long more you won’t sort the network problem out in Hyde park? It’s been the same for the last 8-10 days. Data is not working at all. Cost of this to me is unlimited. Can’t Mail to my customers, can’t do FaceTimes. You’re my biggest mistake.
-
Mr White
(@CJ_WTE) reported
@Smo0thcr1m1n4L @ThreeUKSupport Did you manage to fix this? I’m having the same issue.
-
Sue Dyson
(@SueDyson11) reported
@ThreeUK @ThreeUKSupport The service in CW9 has been completely unacceptable. No internet, no mobile signal and therefore thanks to signing up to a two year contract with you for our network, no streaming. We've called and you said it would be fixed but 25th. Still nit usable.
-
Ebony Leigh
(@ebonyleighpsych) reported
@ThreeUKSupport hi, I have a new contract with you ordered through a third party and my PAC code was passed onto you. It looks like the switch to keep my old number hasn’t been processed yet and it’s been 4 days. Please can you help? I’m unable to call up.
Check Current Status