3 (Three) Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rick_x (@rick_x) reported 3 minutes ago

  @ThreeUK @ThreeUKSupport My postcode has had this error message for weeks: We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing. I can neither call nor use data, what is going on?

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  The K-League Kilt (@kleague_kilt) reported 5 minutes ago

  @ThreeUKSupport ur home broadband service in South Lanarkshire has been woefully unacceptable for almost a month as has your attempts at "customer service". Definitely pulling the plug on my contract as soon as possible.

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  Tracey Carr (@TraceyJCarr) reported 6 minutes ago

  @ThreeUK I’ve been a customer for more than a decade. I’ve tried to upgrade several times and you make it as hard as possible. Yesterday you cancelled an order after contract signature and order number. Today I cancelled my direct debit

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  Aaaron Pitt (@aaronpitt2) reported 7 minutes ago

  Just joined the @EE network and im.struggling to turn off the adult content filter. This is very frustrating and not easy to figure out. Im thinking of cancelling and going back to @ThreeUK

• 
  Broony (@broony1987) reported 8 minutes ago

  @ThreeUKSupport your mobile signal is terrible

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  Ghostchant (@gh05tch4nt) reported 10 minutes ago

  @ThreeUKSupport We’ve had no internet at home all day. The network status on your site says you’re aware but working from home is impossible, currently. Do you have a timeframe? Stoke-on-Trent

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  Jake Richards (@jake_efc14) reported 10 minutes ago

  @ThreeUK @ThreeUKSupport Fix ye internet ye robbing muppets

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  Danielle (@elektramonster) reported 12 minutes ago

  @ThreeUK As your signal is getting consistently worse, we were pleased to find that we could use Vodafone when 3uk isn't working (most of the time where we are currently) however it says Vodafone is a forbidden network! Can you explain this please?

• 
  Evonne O (@f1lover75) reported 13 minutes ago

  @ThreeUKSupport want to put in a complaint about yiu bot helping me to for the number 07397 525596 as I asked for help as a vulnerable customer. I did made the payment hor the payment scheme but the system says I didn't got it. I

• 
  𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported 19 minutes ago

  @ThreeUK Could you help me with a proper mobile service please?

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  Sarah Salter (@sarahlizsalter) reported 22 minutes ago

  @ThreeUKSupport can you please tell me when the network will be back up in the PR5 2AP area?

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  Crocidolite (@Crocidolite11) reported 23 minutes ago

  £15.96 before April now £18.26 from April and @ThreeUK can’t get their emails out quick enough to tell you of the price increase for a further year of the same ******* service. £27.60 more from one customer. That’s roughly £289 MILLION additional revenue just from the UK alone.

• 
  Zion Lights (@ziontree) reported 24 minutes ago

  Calling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.

• 
  Rod Pascoe (@RodPascoe) reported 25 minutes ago

  @ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.

• 
  Roraigh Price (@R0ARS) reported 28 minutes ago

  @_CaffeNero_ could you confirm weather or not Caffe Nero is still part of the @ThreeUK coffee network's £1 deal ?