3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

Less
More

3-three Hero Image

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 106
Edinburgh, Scotland 105
Bristol, England 51
Birmingham, England 34
Manchester, England 33
Glasgow, Scotland 25
Cardiff, Wales 24
Portsmouth, England 20
Hackney, England 18
Dublin, Leinster 17
Newham, England 15
Croydon, England 15
Southwark, England 14
City of Westminster, England 14
Liverpool, England 11
Nottingham, England 11
Sheffield, England 10
Southampton, England 9
Leeds, England 8
City of London, England 8
Batley, England 8
Kensington, England 7
Bradford, England 7
Normanton, England 7
Crawley, England 7
Leicester, England 7
Northampton, England 6
Ilkeston, England 6
Newcastle upon Tyne, England 6
Hammersmith, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ellietesfaye el (@ellietesfaye) reported

    your customer service is a joke @ThreeUK

  • Rantomon Rantomon - Black Lives Matter - (@Rantomon) reported

    @ThreeUKSupport There's no point in submitting a complaint to a company with selective hearing. I'll see about getting a new SIM, it's bizarre that 3 are providing substandard sims then refusing responsibility for this issue which is entirely 3's fault. Smh

  • tkg_codes Tomasz Gałkowski (@tkg_codes) reported

    Hey, @ThreeUK any plans for eSIM support for devices like Apple Watch or Pixel Watch?

  • tnjbey tnjbey (@tnjbey) reported

    @ThreeUK The worst company to deal with, I will go nowhere near @ThreeUK evet again! Highly not-recommended.!!!

  • Ewantweet Ewan Cameron (@Ewantweet) reported

    @ThreeUKSupport The PDF was a whopping 47kb. Your colleague told me the problem was that it was a pdf and that they only show two hours after the email arrives. The email told me to call contact customer services to resolve the matter. Customer services told me to email again

  • xSophieSophie Sophie♥ (@xSophieSophie) reported

    I've had no internet ALL DAY so I've been unable to work and seeing as I'm self employed I've just lost an entire day of earnings thanks to @ThreeUKSupport. Your website says you're making upgrades but I received no notification or letter to say my internet would be down today

  • Ewantweet Ewan Cameron (@Ewantweet) reported

    @ThreeUKSupport The last time I used your live chat (about three weeks ago) I was told that they couldn’t help and they gave me a number to call (which, incidentally, when I rang I was told was not the right number to call)

  • Ianmartin_gc8 Ian Martin🏃‍♂️ (@Ianmartin_gc8) reported

    @ThreeUKSupport any update on the issues at dt49aa or am I will having to wait 7 days to be told to wait another 7 days

  • Jolberg Jolyon Berg (@Jolberg) reported

    @ThreeUKSupport I am at the end of my tether with you. 6 chats and 5 requests for my voicemail to be switched on and it still is not. There seems to be no way to navigate your phone menus to speak to someone. Please HELP.

  • BAL_D4KU_SINGH Bal Singh (@BAL_D4KU_SINGH) reported

    @ThreeUKSupport is there a minimum level of service you're supposed to provide customers? wondering how long you expect to have issues with any sort of mobile data in the NG2 area of Nottingham? Absolutely no point in continuing to pay my bill if you can't provide the service!!!

  • Gentleboss185 BRANDWEB (@Gentleboss185) reported

    @AthensTheTruth @ThreeUKSupport What is the problem

  • vgoldie Maimai (@vgoldie) reported

    ThreeUKSupport Please fix your signal ut has been a problem almost all the time. PO20 0LB

  • verywearypaul Paul Sturgess (@verywearypaul) reported

    Wtf do @VodafoneUK hope to achieve? I leave them because of constant one con calls. They still ring! Been happy with @ThreeUK for years- no cold calls from them. 👍

  • NeilHow77468368 Neil Howarth (@NeilHow77468368) reported

    @ThreeUKSupport 30 fruitless minutes on the social media chat link supplied by Three, because they can't track down PAYG accounts. Then cut-off from the chat that I was transferred to...

  • NeilHow77468368 Neil Howarth (@NeilHow77468368) reported

    @ThreeUKSupport Three blocked my son's account after too many log-ins. Supplied the required documentation on 21 September 2022 but for unspecified technical reasons Three cannot unblock the account. Many messages, emails and calls later no firm information from Three about a fix

Map Check Current Status