3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ᴅʀ ʜ.ᴀ. ʜᴇʟʟʏᴇʀ
(@hahellyer) reported
@ThreeUKSupport The outcome is as always "rest assured, it is fine and sorted" - and an assurance I'll get a resolution, but nothing. No compensation. As yet, no sim card (though I'm assured I will). Yes, I got a reference number. Will Dm it.
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Dean Marshall
(@dcm1968) reported
@CycleExmouth @ThreeUK I think they mistyped the network, it should have been 2G
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Adam
(@admdly) reported
@ThreeUKSupport do you support "Wi-Fi Calling on iCloud-connected devices" with iPhone? Thanks!
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amGerard
(@amGerard_) reported
@ThreeUKSupport Hia, I've seen that you now offer e-sim support for Apple watches; when will this be possible on Samsung Galaxy Watches too?
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Alasdair Mulhern
(@alasdairmulhern) reported
@ThreeUKSupport No, it’s just as bad. Other friends I have who were with Three have advised me to switch to EE due your service here going down the drain.
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Bobby farrell
(@Bobbyfarrell13) reported
@ThreeUKSupport No problem, thank you, the issue i personally found with your website is how very confusing i found it when navigating and looking for what i needed. I was also asked to login 4 times and add an activation code just as many, its like your website pages are seperate not unified
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Daniel Ross
(@duffbeer3107) reported
from
Romford, England
It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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Colossus K9 Ltd
(@ColossusK9) reported
@ThreeUKSupport we have had shocking 4G at post code S91TQ from early hours this morning and all day. 4G signal dropping constantly.
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hxmziak47
(@hxmziak47) reported
@ThreeUK worst data worst coverage in the uk honestly disgusting
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Andrew Fitzgerald Henck
(@MillennialTweet) reported
When you're on a writing roll, return home to find WiFi is out, @ThreeUKSupport starts DM support and then closes shop to redirect to a live chat which isn't able to provide support and redirects to a phone number that is closed. Aye.
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Annmarie Noble
(@annmarienoble23) reported
@ThreeUKSupport I upgraded my SIM only contract on 01-08-2022 to 24mth SIM only contract for £9 per month which included a discount for being a loyal customer. Why am I still being charged £16.66 on a 1mth rolling contract?
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バンテロスベアー
(@banterousbear) reported
@ThreeUKSupport Hi, walking around Convent Garden with full 4G signal but no internet, have tried airplane mode, restarting but still getting nothing - is there a network issue?
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hxmziak47
(@hxmziak47) reported
@ThreeUKSupport This problem isn’t just where i live i have basically very low to no coverage in the most of south west london this includes kingston richmond surbiton i have an iphone xr and my postcode is KT6 4NG and i have no coverage at all in my home
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Keever
(@AJonthenet) reported
@ThreeUKSupport traveling around Glasgow and I’m not able to to get decent internet on my mobile anywhere since yesterday, at G51 4BN my phone says I have full 5G but I’m unable to use streaming apps on the bus that I usually do. Restarted my phone didn’t help. Any ideas?
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ᴅʀ ʜ.ᴀ. ʜᴇʟʟʏᴇʀ
(@hahellyer) reported
@ThreeUKSupport Your colleagues said I would have received a Sim already; and then also said it was cancelled; and then said another one was being sent. No, no one advises what the problem is. They just issue platitudes. I have raised a dozen complaints.
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