3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie Akehurst
(@jackie_akehurst) reported
@ThreeUKSupport Is there a 5g fix date?
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Nick Brennan
(@NicolasBrennan) reported
@ThreeUKSupport when will online PAYG account management be working again? Down now for several hours.
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Greg Burrows
(@GregBurrows7) reported
@TaylorConboy @ThreeUKSupport Damn, day 30,after day 10 I'll be pulling my direct debit!
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Kate Jackson
(@katej150) reported
@VodafoneUKBiz I've been trying to speak to someone and provide feedback for 2 years. I have been passed from pullar to post, 21 emails later and still no satisfactory response. 3 were more than happy to help, save me money and communicate well... @ThreeUK
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Greg Burrows
(@GregBurrows7) reported
@ThreeUKSupport Or they'll tell me to phone up and then they'll tell me "it's going on longer than expected" but not actually explain, give me any indication of a fix time or send me a new router...
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Train Traveller
(@TrainTraveller5) reported
@nejafeja @ThreeUK I'm with 3 as well. Have had a PAYG sum since 2014 and don't pay roaming charges as a result. It's just greed by mobile companies because you're paying the same companies across the globe for using a network.
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Kieron
(@Kieron0302) reported
@ThreeUKSupport Has the issue with the masts been sorted yet?
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Jackie Akehurst
(@jackie_akehurst) reported
@ThreeUKSupport Hi @ThreeUKSupport! Any update please? We have 5x Three mobile sims and Three broadband - as an internet streaming house (and I'm a home worker), it's affecting our lives massively. Also please can I have a complaints email? I want our contracts refunding since issues began. TY
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The Last Hat Girl
(@TheLastHatGirl) reported
@ThreeUKSupport How do I get in touch with Three when 1. Two-factor authentication isn’t working, so I can’t login to website or app. 2. Live chat is not working. 1/2
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Alex Balfour
(@adbalfour) reported
@ThreeUK Most companies selling commoditised products try to pretend that individual customers matter. Not so Three which is, without a doubt, the worst UK mobile phone company. It is the Ryanair of digital. Ghastly. Even paying your bill is a hassle!
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🌸유미-씨🌸 🦊
(@_yumi_33) reported
@ThreeUKSupport you seriously need to sort out whatever you're working on. Its been nearly 2 months and I still keep loosing signal for long periods of time. Ive never had a problem in the past 15 years but now all of a sudden it takes me 20 mins to connect.
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✝️ We Need an Ark
(@WeNeedAnArk) reported
@TwitterBlue Hi there @TwitterSupport - is there any reason why my mobile number (with the network @ThreeUK) comes up with 'carrier not supported' when I try to verify? It does with the same with my work mobile number too. Which carriers are supported in the UK?
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H #FBPE 🌹#GTTO
(@AyUpMaDuck) reported
@ThreeUKSupport hi, I’m trying to pay my bill online but it won’t work either in the app or your site. Have you got issues?
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Simone Donnelly
(@SimoneDonnelly) reported
@ThreeUKSupport Read it again! Ffs!!!! And officially day 13 with no network! Aaaaarrrrrggggghhhhh!!!!! I hate this network and can't wait to leave!!
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Naftali Lieberman
(@ProfNaftali) reported
@ThreeUKSupport for day now I am unable to receive calls and text. Every time I speak to an agent they say: we are working on it. They can’t tell me how long the issue will continue. I have had enough of this horrid company