3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

Less
More

3-three Hero Image

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 121
London, England 58
Glasgow, Scotland 35
Bristol, England 31
Liverpool, England 31
Manchester, England 29
City of Westminster, England 17
Birmingham, England 14
Dublin, Leinster 14
Portsmouth, England 10
Woodside, England 10
Cardiff, Wales 9
Southall, England 9
Southampton, England 8
Hackney, England 8
Bradford, England 8
Hammersmith, England 7
Coventry, England 6
Leeds, England 6
Nottingham, England 6
Fareham, England 5
Middlesbrough, England 5
Croydon, England 5
Newham, England 5
Newcastle upon Tyne, England 5
Peterborough, England 5
City of London, England 5
Northampton, England 5
Southwark, England 5
Kensington, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewjsutton Andrew (@andrewjsutton) reported

    Making a point of leaving companies that provide customer services from other countries. The stress of getting assistance from someone who speaks English as a second language is horrendous. @ThreeUK is the latest. Awful chat service.

  • paulpitt2000 Paul Pitt (@paulpitt2000) reported

    @ThreeUKSupport 11 days the page is still down. The handset is in stock how long does it take to get the page up again.

  • p_crosland Peter 🏳️‍🌈 (@p_crosland) reported

    Seriously @ThreeUKSupport @ThreeUK why is your network round here so bad 😭

  • plasticstoat Lord Ali Matchett of Sealand 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇱🇻 (@plasticstoat) reported

    Would have been rather nice to have actually had some progress on my order with you folks today @ThreeUK Not going to lie except for the people in the Southampton store you're customer service is pretty cack #notgreatfirstimpression

  • ndola1 shelagh brazier (@ndola1) reported

    @ThreeUK we have no signal in LN8 ?

  • duaspunani d ❤️‍🔥 HAS A PROBLEM (@duaspunani) reported

    **** you seriously @ThreeUKSupport @ThreeUK I’m moving to O2.

  • wheelie_minion Anni (@wheelie_minion) reported

    @ThreeUKSupport is work being done in N1 area today. SIgnal even worse than usual. Thanks in advance

  • mollyyaliciaa Molly (@mollyyaliciaa) reported

    @ThreeUKSupport trying to get SZA tickets but the app seems to be down :/ I can’t log in

  • SimonDunmore Simon Dunmore (@SimonDunmore) reported

    .@ThreeUK your in store customer service & call centre need to be able to talk to when dealing with a complaint. Putting a red flag on my account because I had not updated my address & blocking my account for 3 days means you have just lost a family account (5 sims) to @EE. 👍

  • hodgesosaures Sean Hodges (@hodgesosaures) reported

    @ThreeUKSupport hello there, I got a text saying there's been an issue with the auto renewal on my account. I get a blank screen when I login and now I can't use my phone. Please can you help?

  • tiny_llegs incespalacol (@tiny_llegs) reported

    @ThreeUK hello! I would like to end my contract. Im trying to do a live chat on your website but its not working. Can you pls advise? Thank you.

  • Helenhildreth76 Helen Hildreth (@Helenhildreth76) reported

    @ThreeUKSupport we have had no broadband *** internet for over a month. Customer services told us an issue in our area would be fixed on 12th March then 17th then 1st April then 4th April then 9th April but it’s still not fixed. Have no faith in this company!

  • Tillyjacksonnn Tilly jackson (@Tillyjacksonnn) reported

    Kill Bill except I’m killing @ThreeUKSupport for their **** pre sales.

  • andrewjsutton Andrew (@andrewjsutton) reported

    @ThreeUKSupport HELP! I need a new PAC code... having a woeful time on your customer support chat. My pac code expires in 3 days, but my new provider needs longer than that...

  • badassluthor Yorkshire Amy (@badassluthor) reported

    @ThreeUKSupport hi, I’ve requested an email reset link for my password in order to log into my account but I haven’t received them - not in my normal email or junk. Is there a problem on your end?

Map Check Current Status