3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

Less
More

3-three Hero Image

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 109
London, England 90
Bristol, England 44
Manchester, England 39
Glasgow, Scotland 34
Birmingham, England 19
City of Westminster, England 18
Cardiff, Wales 17
Hackney, England 16
Croydon, England 16
Dublin, Leinster 14
Portsmouth, England 13
Southampton, England 12
Nottingham, England 11
Leeds, England 9
Bradford, England 9
Newham, England 8
Southwark, England 8
Sheffield, England 7
Hammersmith, England 7
Peterborough, England 6
City of London, England 6
Batley, England 6
Crawley, England 6
Liverpool, England 6
Woking, England 5
Dagenham, England 5
Paddington, England 5
Northampton, England 5
Fareham, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • cwuscott Scott Hartles (@cwuscott) reported

    @ThreeUK why have I not had any signal in the EH11 EH12 area since last week? My phone says I have signal but your website says you’re working on masts in the area, I’m paying upwards of £30 a month - surely at least I should have signal at home and at my work? Thanks

  • rusnewton98 Russell Newton (@rusnewton98) reported

    @ThreeUKSupport They already called you, you're guys were like, "Whatever write us a letter." Last time I wrote to you, you didn't even respond. She'll take it up with OfCom I guess. And I'll terminate my dealings with you.

  • MonsieurValroux Jerome (@MonsieurValroux) reported

    @ThreeUKSupport I guess it is. I never checked to be honest after as I was fed up explaining the same thing. It felt really annoying to be pestered for 30£ despite ne doing things in order before leaving.

  • lisa_thomas31 Lisa (@lisa_thomas31) reported

    @ThreeUKSupport I’m not at home anyway for 2 weeks after today so they’ll have to return it to yourselves and cancel from your end @DPDgroup_news maybe you should hire a proper courier service

  • JonEdwards_ Jon Edwards (@JonEdwards_) reported

    @ThreeUKSupport I give up. I will let the contract run its course. I have got an EE pay as you go and it’s 100% better service than Three! So much faster and 4G. Anyone else having problems with Three mobile I suggest you go to EE for a much better service.

  • abbsakinkunmi Abbie🇳🇬 (@abbsakinkunmi) reported

    I can’t get over how TERRIBLE 3’s network is, like it’s actually shocking. They are even talking about how your phone will be able to have service underground, abeg work on getting us service overground please @ThreeUK

  • smcinstall SMC (@smcinstall) reported

    Can anyone @ThreeUK tell me why my handset is continually running slow #contractending

  • JcBettor JC (@JcBettor) reported

    @ThreeUKSupport Hi, had signal loss on a few mobile data dongles I use in my area but website showing no issues.

  • JonEdwards_ Jon Edwards (@JonEdwards_) reported

    @ThreeUKSupport Surprise Surprise my fast 4G didn’t last long and now I’m back on slow 3G! So your fix didn’t work in EX67XS

  • abbsakinkunmi Abbie🇳🇬 (@abbsakinkunmi) reported

    @ThreeUKSupport I never have service or only 1 bar

  • Tingting_maggie Tingting Gao (@Tingting_maggie) reported

    @ThreeUKSupport Did twice, Then received two more mistakes. . I would like to say they are lack of professional training , and do not have skills for solve the basic issues. Can I ask is there any email address are available please?

  • lisa_thomas31 Lisa (@lisa_thomas31) reported

    @DPDgroup_news I’m not interested in having this tomorrow please cancel my order @ThreeUK @ThreeUKSupport

  • cooper_kerry Kerry Cooper (@cooper_kerry) reported

    @Social_Daisy @ThreeUKSupport I had the exact same issue. Lucky for me I'm only paying 11 per month, and even thats a lot for months as I didn't think I'd have to pay it.

  • NishaB_82 Nisha (@NishaB_82) reported

    @ThreeUK Why is your service so rubbish? Really gone downhill over the past year or so :( @ThreeUKsupport

  • MonsieurValroux Jerome (@MonsieurValroux) reported

    @GeorgeMonbiot Same kind of issue with @ThreeUK as I was moving back to France. I did everything by the book except... confirming I still wanted to stop using the number I cancelled... The SIM card was in the boxes in a van. Threats to sue, collection company... I just blocked them all.

Map Check Current Status