3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kai Lam
(@Badger_Goddess) reported
@ThreeUKSupport I really want to know how you’re going to get me to connected to whoever I can air my grievances to about your subpar service and this absolutely miserable experience I’ve had with trying to get my initial complaint resolved since you want to keep disconnecting me
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Kai Lam
(@Badger_Goddess) reported
@ThreeUKSupport YOU KEEP telling me to do this like this helps anything? Do you think I cannot read or is it yourself that lacks reading comprehension? Are you going to address the fact I keep getting dropped from Live Chats and calls with your customer service?
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Spider Pig
(@aussie_bhoy) reported
@ThreeUKSupport Had the same number since joining from another network but for personal reasons would like to consider changing.
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Kai Lam
(@Badger_Goddess) reported
@ThreeUKSupport Ok, so now I don’t actually have a valid photo ID. How are you going to resolve this? I need my initial complaint to be addressed. Are you saying it cannot be addressed until I formally change my details?
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Kai Lam
(@Badger_Goddess) reported
Why is it acceptable to put the responsibility on a customer to correct an error made on their part? @ThreeUK @ThreeUKSupport keep repeating the same statement like I can’t comprehend what they’re trying to tell me about why they couldn’t grant access to my account.
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Kai Lam
(@Badger_Goddess) reported
@ThreeUK @ThreeUKSupport You keep apologising for my inconvenience like it means something to me. It doesn’t. It doesn’t change the fact you’ve wasted my time. It doesn’t change the fact that I’ve been inconvenienced and none of the issues have been resolved.
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Kai Lam
(@Badger_Goddess) reported
@ThreeUKSupport So no, I will NOT be expending any more energy in contacting whatever department you want to fob me off to now. You can put in some effort and decency and actually try and resolve this issue by contacting me.
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Kai Lam
(@Badger_Goddess) reported
My day has consisted of trying to resolve an issue with @ThreeUK @ThreeUKSupport and then being told that they couldn’t access my account because they misspelled my name then to add insult to injury, they keep disconnecting me from their Live Chats.
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Helder
(@Helder1994_LDN) reported
@ThreeUK i can never load a simple webpage using the network it is actually unbelievable focus on fixing 4g instead of boasting about 5g plans shockingly bad service consistently poor
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Jill161🤟
(@Jill_161) reported
@Emzamara Think I need to calm down first haha. Just being messed about by @ThreeUK
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DourPhoenix
(@DourPhoenix) reported
@ThreeUKSupport Is it just me thats having trouble with their data at the moment? I can't even get google up.
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Jill161🤟
(@Jill_161) reported
@ThreeUKSupport Hey Mark, thanks for responding. No I wasn't given an email address as I refuse to send any information when it wasn't my mistake. I'm cancelling the order I made and raising a complaint.
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Bailey Grey
(@baigrey) reported
@ThreeUKSupport We have had faulty service for 3 months and we’ve been asked to pay an outrageous fee to just CANCEL
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Kai Lam
(@Badger_Goddess) reported
@ThreeUKSupport Or are you just cherry picking which parts of my experience you want to want to address? Because it certainly feels like you’re dismissing me and ignoring the core of my complaint.
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georgina keinzley
(@georginakeinzle) reported
@ThreeUKSupport To be totally honest I can’t remember, I didn’t need the number or anything I just wanted to cancel the contract as it was up, I’m pretty sure I done it on the app, then I got a letter saying it hasn’t been cancelled and I owe £30