3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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iD Mobile
(@iD_Mobile_UK) reported
@jerryduk @ThreeUK @SMARTYMobileUK Hi, have you tried manually inputting network details? - Tom
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Mike Battersby
(@3ysmike) reported
@ThreeUKSupport I’ve been a customer with 3 phones for about 10 years!
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Brian Johnson
(@MustardSeedUK) reported
Two articles on the same page of yesterday’s Guardian: @ThreeUK increasing #PAYG charges by 250%; bank cards increasingly having no card numbers on them, forcing you to have some form of online access. Both terrible measures for elderly, low income people.
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Derek Brice
(@DerekBrice3) reported
@ThreeUKSupport on my3 I am unable to access my data credit. My sim is a pre loaded 24gb. Can you help? My 3 app can only access my phone.
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Sam Richard
(@PastyConsumer) reported
@ThreeUKSupport can someone help me out? In Australia, bought the £5 roam add-on and roaming etc is turned on. It still says "pending" in the app and I can't make calls/texts and can't access any data services 😬😩
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Tedds04
(@Tedds04) reported
@ThreeUKSupport hi, I would like to make a complaint about one of your employees calling me “little hitler”. It was done online and I have evidence to prove it. How do I go about making the complaint?
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Tedds04
(@Tedds04) reported
@ThreeUKSupport An employee at your company called me “little hitler” over an online messaging service. I want to report this to you so you can take the appropriate action as this was unacceptable and could be classed as a hate crime. Surely your company doesn’t represent his views against me?
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Freewheelin
(@freeeeewheelin) reported
@ThreeUKSupport hi there, I'm trying to get the £3 ticket reward at Cineworld from the Three+ app but it's not showing up on there. I can only see the free drink reward atm. pls help. thx
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Kieron Rutherford
(@KieronR94) reported
@ThreeUKSupport Initially it was being sent to store for collection, then it was changed to home delivery, now dpd have the parcel and are returning to your depot rather than my house?? There are multiple issues with the delivery but no issue taking my first payment today.
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Carl Lewis
(@carlwis) reported
@ThreeUKSupport Hoping you can help, I'm about to set off to the US and can't figure out how to convert my cash credit into a data pack?
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-𝓙𝓮𝓻𝓻𝔂 𝓓𝓪𝓿𝓲𝓼 ☮️3.5%
(@jerryduk) reported
@iD_Mobile_UK @ThreeUK @SMARTYMobileUK Not a lot of good when there's no network! Been travelling round Scotland and the service has been lousy.
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Drew Hyndman 🧏🏼♂️
(@Drew_Hyndman) reported
Hey @ThreeUKSupport your 5G broadband is doing that thing again where it has issues connecting to Netflix but nothing else… any clues when it might be fixed again?
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Mike Battersby
(@3ysmike) reported
@ThreeUKSupport Hi. In Greece bought an unlimited data add on monthly as PAYG customer with 3 phones (2 in Greece). Do I also have to pay £2 pd? Of £5 for data passport. Confused!
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Jord
(@jord_mca) reported
@ThreeUKSupport Morning. There is no issue with my phone it’s threes coverage. I am in Livingston today and have full signal and no issues. Was in stirling yesterday and had no signal. It’s not very good
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Drew Hyndman 🧏🏼♂️
(@Drew_Hyndman) reported
@ThreeUKSupport It’s the Huawei 5G one and issues on every device. Mobiles sometimes work but PlayStation and PC don’t for Netflix. Getting a network error code.
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