3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 135
London, England 37
Bristol, England 27
Dublin, Leinster 18
Dunfermline, Scotland 16
Manchester, England 13
Glasgow, Scotland 13
Portsmouth, England 10
Birmingham, England 8
City of Westminster, England 8
Hackney, England 7
Southampton, England 6
Croydon, England 5
Northampton, England 4
Middlesbrough, England 4
Cardiff, Wales 4
Hammersmith, England 4
Belfast, Northern Ireland 4
City of London, England 4
Normanton, England 3
Blackburn, England 3
Newham, England 3
South Benfleet, England 3
Peterborough, England 3
Islington, England 2
Bradford, England 2
Batley, England 2
Stafford, England 2
Newport, Wales 2
Halifax, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Aintnopartylik1 Aintnopartylikeansclubparty (@Aintnopartylik1) reported

    @McDermottQC @ThreeUKSupport Just move to smarty , it's on the three network so no change in signal and a tenner a month on a monthly rolling contract so cancel whenever you want to.....I don't know about the calls to us on there though

  • KimNicky Kimberly Nichole (@KimNicky) reported

    @ThreeUKSupport what is up with your wifi service AND cell phone service ??? This is ridiculous how piss poor your service has been as of late!!!!! Why has this been a consistent thing in N4 ALL week! Wifi is horrific and phone service is horrible when I’m home! @ThreeUK

  • JonHullis Jon Hullis (@JonHullis) reported

    @McDermottQC @ThreeUK Three SIM only used to be great value. Its now probably the worst.

  • samuelteale Sam Teale (@samuelteale) reported

    @NoelMack @ThreeUK @ThreeUKSupport I only have issues with them when I go abroad, I’m so close to moving to EE

  • NoelMack Noel Mack (@NoelMack) reported

    @ThreeUK cut my phone off because they say I’ve been out of the country for two months. (I’ve been out the country for four days) their solution was ‘Buy a local SIM’ @ThreeUKSupport

  • CarterCarter Chris (@CarterCarter) reported

    My friends at idmobile say that @threeuk's service will stop being crappy in seven days time. Which means that Three's service will have been crappy for 8.5 mths out of the last 24. Go #Three...

  • jbayrshire jsb74 (@jbayrshire) reported

    @ThreeUK this is not fxxking good enough you better get your signal up and running in north Ayrshire.🤬 you will have the fxxkin cheek to take the money out my bank for havin no signal your becoming a joke #threemobile @ThreeUKSupport @ThreeUK

  • fr3qce Akouvi (@fr3qce) reported

    @ThreeUKSupport Like I said, this isn’t a contact number for customer service in the U.K. so at this point in time your comment is of no use to me. I have your complaints number on speed dial. The fact I am also a 3 customer I can just call 333 if wanted the same sh**service I’ve been getting.

  • Sovlett Dean (@Sovlett) reported

    @ThreeUKSupport Ive tried that the only solution was to send me another sim card which will take 24-48 hours and then I'll need to wait an extra 48 hours for it to activate? I'm just going with someone else. Terrible service.

  • gray Daniel Benneworth-Gray (@gray) reported

    @ThreeUK Just joined your network and trying to set up visual voicemail on iPhone and … nothing? What the heck?

  • N3FER_T Nefer-T🧡🔥🇧🇧 (@N3FER_T) reported

    3rd time in less than ten days @ThreeUK has had no 4G/5G or both. Sometimes it’s the whole network and our broadband goes too😭😭

  • RossMale2 Ross Male (@RossMale2) reported

    @ThreeUKSupport Just at my home address and surrounding area, my broadband is three 5g and my mobile devices are ID mobile so we have zero connection for anything it's awful.

  • RossMale2 Ross Male (@RossMale2) reported

    @ThreeUKSupport Hi, I've still got no connection. Been without anything since the 13th may. It's not good enough. I can't even call you to complain as my mobile won't even make a call! Awful awful service from 3.

  • nicole26xx Nicole (@nicole26xx) reported

    Tried to help someone buy data passport in turkey 🇹🇷 on a link they been charged £80 for roaming made 2 phone calls.£5 for yesterday which is the data. Hopefully when it runs out tonight just £5 a day not roaming charges! If on @ThreeUK make sure roaming is off when travelling!

  • Olivial44600717 Olivia_louise (@Olivial44600717) reported

    @ThreeUKSupport your systems on the network coverage sauternes no problem when their its mobile data and sms

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