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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 87
Falkirk, Scotland 8
Croydon, England 1
Peterborough, England 5
Airdrie, Scotland 11
Kingston upon Hull, England 2
London, England 54
Liverpool, England 5
Blackwood, Wales 1
Hackney, England 11
Hammersmith, England 8
Barnet, England 1
Cambridge, England 2
Treorchy, Wales 1
Newham, England 4
Crieff, Scotland 1
Ilkeston, England 2
Nottingham, England 6
Glasgow, Scotland 29
Dunfermline, Scotland 6
Llandudno, Wales 1
Cardiff, Wales 5
Blackburn, England 4
Leeds, England 1
Birmingham, England 15
Batley, England 1
Dublin, Leinster 16
Portsmouth, England 10
Brentwood, England 1
Newport, Wales 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • FoxRunTime
    fox  (@FoxRunTime) reported

    still better service quality than @threeuk

  • crb22462
    Ashlar1 (@crb22462) reported

    @ThreeUK complaining on CS I NEED to cancel my son's contract THAT I AM the account holder off.But you can't seem to allow me access with your ridiculous security The phone is OFF so I won't get the TEXT if I call him and ask for the email code I have to end the call.🤬🤬🤬

  • whatyouthayin
    whatyouthayin (@whatyouthayin) reported

    @LiveChatTH @ThreeUK Hi, I am having major issues working from home over the last week. Internet network drops out several times a day and need to unplug router to reset everytime. Please can someone advise what the issue it?

  • thedude310777
    Trudi Price (@thedude310777) reported

    I'm going to do as I've got no laptop or anything. I tried with Sky as I'm with them for broadband and tv for over 10 years yet they won't either. I'm currently going through Cancer treatment so not working at the moment so I'm stuck! @ThreeUK @SkyUK no loyalty

  • bearded_courier
    the_bearded_courier 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@bearded_courier) reported

    And for the previous 22 days you will have charged me £9.88. How on earth does this make any sense what so ever. So now instead of keeping me as a customer I will be moving all four of these plans to another network. Seems 20+ years of loyalty means zip in the world of @ThreeUK

  • MahmutTor
    Mahmut Tör (@MahmutTor) reported

    Dear @virginmedia and @ThreeUK One of you cut our broadband service, the other one doesn’t provide mobile signal even though we pay both of you. could you supply some pigeons please?

  • i_amsochi
    stiches. (@i_amsochi) reported

    @ThreeUK I need help and a quick fix, can someone please get back to me, I have rang you guys so many times and you have been so unhelpful, there has been no resolution and being passed back and forth and would like to escalate/ speak to a manager asap!

  • punt_sharon
    Sharon Lewis (@punt_sharon) reported

    @ThreeUKSupport Please advice who I contact regarding signal failure it has been ridiculous for a week I swear I will sue you for incompetency and stress Please advice who my solicitor rights to Because under the consumer act I am entitled to a good service or compo

  • jle2386
    Jon ✨💫 (@jle2386) reported

    @robj3d3 @MatthewFoxAF @ThreeUK You need to leave it active. Next time buy a cheap phone (not smart phone) plug it in and leave it activate. All networks do this it's not new. Since you didn't have it in s phone the network didn't pick up a signal so it automatically thinks its inactive.

  • Scottish_jet_79
    McTebow (@Scottish_jet_79) reported

    @JosefNixon @ThreeUK it’s really awful :-(

  • stevenfburnley
    Steve Burnley (@stevenfburnley) reported

    Hey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse

  • clloyd3003
    C Lloyd (@clloyd3003) reported

    @ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning.

  • realSemir
    Semir Jahic (@realSemir) reported

    @siyabuilt @robj3d3 @ThreeUK So bad.

  • JonHowick
    Jon Howick (@JonHowick) reported

    @ThreeUKSupport is your network down? Only got 1 bar or no signal this morning

  • DAlqomlas
    Donia Alqomlas (@DAlqomlas) reported

    @ThreeUK @ThreeUKSupport Need help i payed 40 pound to my sim but still not activate what should i do to return my number that i used it more than 10 years

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