3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 96
Bristol, England 52
Birmingham, England 34
Manchester, England 29
Glasgow, Scotland 24
Cardiff, Wales 23
Hackney, England 17
Dublin, Leinster 17
Portsmouth, England 15
Croydon, England 14
Newham, England 14
Southwark, England 13
City of Westminster, England 13
Nottingham, England 11
Sheffield, England 8
Batley, England 8
Southampton, England 8
Normanton, England 7
Islington, England 7
Crawley, England 7
Hammersmith, England 7
Leicester, England 7
City of London, England 7
Bradford, England 7
Liverpool, England 7
Leeds, England 7
Paddington, England 6
Newcastle upon Tyne, England 6
Middlesbrough, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • dannballonline Dann Ball | SEO & Content Marketing (@dannballonline) reported

    @ThreeUK is there some kind of network issue? I've had several calls that fall flat today from unknown numbers and those trying to call me cannot connect...

  • ShaunSandx ShaunSanders (@ShaunSandx) reported

    @ThreeUKSupport no phone network in de13 area.. can not recieve or make calls all day ? Any issues ?

  • ThisIsAshleyL Ashley Lauren (@ThisIsAshleyL) reported

    @ThreeUK I’ve asked consultants of yours multiple times to turn off my voicemail, via live chat and via speaking to you and it’s STILL ON! :( I need it off for work and I’m potentially gonna get in trouble now for integrity because I’m getting voicemails. Why is it still on??

  • ShaunSandx ShaunSanders (@ShaunSandx) reported

    @ThreeUKSupport I was in lincoln this morning with no issues.. my wife also on 3 and she has had problems all day in burton on trent... Different phones too, iphone n Samsung? There must be an issue looking at twitter and Google down detecter ?

  • MarkDavidParry Mark Parry (@MarkDavidParry) reported

    @ThreeUKSupport @ThreeUKSupport sure, it’s N5 2EN. We do have a 4G option too, but that’s not working properly either and only has 0.61 Mbps download. Thanks!

  • debbieharry2017 Deborah Carlisle (@debbieharry2017) reported

    @ThreeUK no service on 3 of my phones

  • rossabroad Ross Muir (@rossabroad) reported

    @ThreeUKSupport I'm suddenly unable to make or receive calls, you having service issues?

  • mishradarsh adarsh mishra (@mishradarsh) reported

    @ThreeUKSupport I have recently moved from being a PAYG customer (for 10 yrs!) to a mobile contract with you. and sad to say- it was possibly an outright wrong decision- am without my old number (which was supposed to be ported within 24hrs of request being placed); (1/3)

  • debbieharry2017 Deborah Carlisle (@debbieharry2017) reported

    @ThreeUKSupport No service

  • BlueLady50 Eve Burt (@BlueLady50) reported

    @ThreeUKSupport Having terrible phone issues, random numbers calling/not connecting, calls being delayed, no-one getting through MK43 9FE. I'm assuming as two of us its your end?

  • JimCowin Jimmy Cowin🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇪🇪🇺 (@JimCowin) reported

    @ThreeUKSupport getting spurious incoming calls from various numbers including international numbers and on answering , call is not establishing. Sometimes more than one call at a time. I am a 3 customer.

  • judgepd Adam Hartley (@judgepd) reported

    @ThreeUKSupport Do you know when the problems in WR2 4BZ and WR2 4RR will be sorted? Download speeds have been pretty much non-existent for at least a week.

  • MarkDavidParry Mark Parry (@MarkDavidParry) reported

    @ThreeUKSupport I have a 5G broadband account with you. Normally it works well, but some showers in London earlier have stopped it working. Having checked your status page it says there are no problems in my area (N5), but obviously there are. Any idea when this will be resolved?

  • toptom007 toptom007 (@toptom007) reported

    @ThreeUKSupport Hi your site isn't reporting an outage in bristol me and my mum our phones drop calls and have no dial tones now a bunch of random numbers are ringing each other?

  • fredsz_ F R E D Z. 🇵🇸 (@fredsz_) reported

    @ThreeUK you are hands down the WORST network I’ve ever had. No signal anywhere… I wish I could cancel my contract with you lol

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