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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glasgow, Scotland 23
Edinburgh, Scotland 68
Dublin, Leinster 17
Winchester, England 1
Liverpool, England 17
Middlesbrough, England 7
Hitchin, England 1
Poplar, England 3
London, England 82
Islington, England 8
Ilkeston, England 5
Derby, England 4
Newcastle upon Tyne, England 9
Nottingham, England 10
Ellesmere Port, England 1
Normanton, England 6
Stockton-on-Tees, England 1
City of Westminster, England 12
Bristol, England 35
Waltham Forest, England 1
Mirfield, England 2
Holyhead, Wales 1
Bewdley, England 1
Croydon, England 5
Blackburn, England 3
Batley, England 4
Margate, England 1
Ashton-under-Lyne, England 1
Romsey, England 1
Spalding, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • rachel_l_james
    rachel james (@rachel_l_james) reported

    @ThreeUKSupport I’m getting a ‘working on the network in your area’ msg for SL2. We’ve not been able to use the internet since Saturday… meaning no tv or wfh. I want to know how long this is expected to go on for? Days? weeks? And why would you not reach out to us to warn us?

  • aligaines1410
    Ali Gaines (@aligaines1410) reported

    Once again @ThreeUK network is down. Every month this is happening. I asked to swap to normal from mobile broadband but was told I'd have to pay to get out of my contract but surely the amount of time your network is down you would offer to swap me for free!

  • TraceyJCarr
    Tracey Carr (@TraceyJCarr) reported

    @ThreeUK I’ve been a customer for more than a decade. I’ve tried to upgrade several times and you make it as hard as possible. Yesterday you cancelled an order after contract signature and order number. Today I cancelled my direct debit

  • MissKimKH
    Kimberley (@MissKimKH) reported

    @ThreeUKSupport why on Earth am I paying you so much money for unlimited data on 2 different devices when the internet is hardly ever useable?! Absolutely shocking service, I've been a customer for over 13 years and this is just diabolical lately!!

  • sussex_henry
    Henry Haw Haw (@sussex_henry) reported

    NEVER enter into a contract with @ThreeUK. Happy to share how they do not adhere to their own returns policy!

  • premiaxleader
    Ropa (@premiaxleader) reported

    @ThreeUK I’ve had no calls or mobile data on 2 business lines since mid-Feb 2026. Multiple contacts, SIM & eSIM changes, still unresolved. Formal complaint sent 12 March – no acknowledgement received. This is now a serious business impact. Please escalate urgently

  • john175m
    John2903McFadden (@john175m) reported

    @ThreeUK Please confirm when network issues in wa7 2tg will be resolved please

  • PiotrCugwoski
    will the bludclart wise (@PiotrCugwoski) reported

    @ThreeUKSupport @ThreeUK completely shocked about how disgustingly your staff treat loyal customers this is my last month with your horrible company.

  • aln8tdfthr2
    Aln8tdfthr2 (@aln8tdfthr2) reported

    @ThreeUKSupport are we just ignoring customers now? You've cancelled my internet incorrectly on the wrong date, I've complained to you and you've just ignored me? What sort of customer service is this?

  • nazarbekto
    Nazarbek (@nazarbekto) reported

    @ThreeUK Hi @threeuk . Why I can’t play games and watch twitch on your internet? Why should I pay for that service? And why I can’t leave you? Worst internet in uk ((( you are very bad

  • Cliff_As_If
    ‘Cliff As If’ (@Cliff_As_If) reported

    @ThreeUK it’s time to say farewell after 15+ years. I just cannot deal with the poor service any longer. I’ve been patient but finally had enough. Loyalty doesn’t seem to matter these days sadly. Any suggestions for different provider would be welcome. Thank you in advance🙏

  • UKBeautyOnline
    UK Beauty Online (@UKBeautyOnline) reported

    @ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service

  • r_head99
    Richard (@r_head99) reported

    @ThreeUKSupport I had a 4g router for my son that he no longer uses. I want to cancel but I don’t know the 07 number to talk to customer svcs. Please help me speak to someone.

  • lunaangel10
    LunaAngelReiki (@lunaangel10) reported

    @ThreeUK can I cancel paramount plus of all my four accounts never wanted it or used it ?

  • PHILIPCARRUK
    Philip Carr (@PHILIPCARRUK) reported

    @ThreeUK why have you billed me for 5–6 months of line rental after I cancelled my SIM and moved my number to Vodafone? Now I “owe” £190+ due to your error. Take responsibility and fix this with CRS!

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