3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 104
London, England 84
Bristol, England 42
Manchester, England 38
Glasgow, Scotland 24
Birmingham, England 18
Cardiff, Wales 17
Hackney, England 16
City of Westminster, England 15
Croydon, England 15
Dublin, Leinster 13
Southampton, England 12
Portsmouth, England 12
Nottingham, England 11
Leeds, England 9
Newham, England 8
Sheffield, England 8
Southwark, England 8
Bradford, England 8
City of London, England 7
Batley, England 7
Hammersmith, England 7
Crawley, England 6
Normanton, England 5
Reading, England 5
Woking, England 5
Peterborough, England 5
Liverpool, England 5
Paddington, England 5
Northampton, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • leedsandyb76 Andy (@leedsandyb76) reported

    @ThreeUKSupport Existing customer looking at S21 Ultra upgrade, but under the bit about next-day delivery, it says you'll deliver in three weeks. I can get an S21 Ultra, on 3, from a third-party seller delivered tomorrow. Do I really have to wait 3 weeks for you to deliver?

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @ThreeUKSupport Im ******* done with this network. Fycking done. Terminate my contract now.. U can stick your shite network and £49

  • wayne386 Wayne R[]berts 👌 (@wayne386) reported

    @ThreeUKSupport Phew, had visions of hermes forcing it through the letter box or throwing it over the fence!! Serious question though, what provisions are in place for hard of hearing customers to get through to customer support?

  • Hopsanddreams1 Hopsanddreams (@Hopsanddreams1) reported

    @ThreeUKSupport is there issues in Glasgow? No 4g or 5g all over city today

  • pierretaylor_1 pierre (@pierretaylor_1) reported

    @corinnephalange @ThreeUKSupport @O2 I know but at the moment they are move slow

  • Popser73 Poppy (@Popser73) reported

    @ThreeUKSupport I have been on the phone since 9am trying to sort out the problem that three caused

  • sling1001 Simon Ling (@sling1001) reported

    @ThreeUKSupport I take it that's a no then. What dreadful service. I'll be phoning the other carriers tomorrow to see what their policies are. Let's hope they don't have to leave me a message.

  • xjackhunterx Jack Hunter (@xjackhunterx) reported

    @ThreeUKSupport No literally safe the Bullsh*t... with our last phones it's was the same basically your signal strength is rubbish , it's a known fact ... same old blah 😴

  • KeithB_N Keith BlakemoreNoble (@KeithB_N) reported

    @threeuk do you support eSIMs? Your website is confusing, it says you do AND it says you don't! Looking to move my iPhone and Apple Watch from my existing provider to new 3 contracts if you support them!

  • sling1001 Simon Ling (@sling1001) reported

    @ThreeUKSupport I've had a pin for 10 years. Same one. Today it didn't work - I've no idea why. You text me a new one but that doesn't work either and now I'm told that I can't do anything with the temporary one till I'm back in the UK?

  • BartonGinge ginge (@BartonGinge) reported

    @ThreeUKSupport ordered a new phone contract over the phone on the 10th of September all went through OK upfront payment took still no sign of conformation email or the phone iphone 12 please help I am getting fobbed of everytime I ask about it .

  • OhHelloZo Zoë Chapman (@OhHelloZo) reported

    @ThreeUKSupport One sim barely gets any signal anywhere in the whole of the North West and the other costs me a fortune in PAYG whilst I’m waiting for the switch to happen...#nothappy

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @stephenhingston @ThreeUKSupport Another person complaining about the signal etc.

  • DavidBourne1978 David Bourne (@DavidBourne1978) reported

    @ThreeUK hey in in TS182jp and the signal and Internet is terrible. Can't even get on Grindr. What's happening?

  • ymmdminghao K \⁷ Momos gf (real) (@ymmdminghao) reported

    @ThreeUKSupport hi I REALLY need ur help!!!! I need to change my voicemail ASAP (I have iPhone12 but when I went to Apple about it they said it’s an issue to do with u). I have a recording from a while ago I need to get rid of, I just want the default greeting now. HELP!!!!

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