3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 82
Bristol, England 44
Manchester, England 34
Glasgow, Scotland 25
Cardiff, Wales 21
Birmingham, England 20
City of Westminster, England 15
Croydon, England 15
Hackney, England 14
Dublin, Leinster 13
Newham, England 13
Southampton, England 12
Portsmouth, England 11
Nottingham, England 11
Southwark, England 9
Bradford, England 9
Batley, England 7
Leeds, England 7
Northampton, England 6
Newcastle upon Tyne, England 6
Liverpool, England 6
Peterborough, England 6
Leicester, England 6
Broadstairs, England 6
City of London, England 6
Crawley, England 6
Hammersmith, England 6
Normanton, England 5
Woking, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • livjhooper Liv J Hooper (@livjhooper) reported

    Love to spend half an hour talking to @ThreeUK on the phone this morning to sort something i was incorrectly told in store, to then have talk to them for half an hour again to fix something they told me incorrectly on the phone 🙃

  • JckHrty Jack Harty (@JckHrty) reported

    @ThreeUK hello! I can’t find the part of my mythree profile where I sign up for Wi-Fi on the underground. Could you send me a link please? (Think I’ve done everything else I should, but getting an error in login saying sign up)

  • sexydarasimii Darasimi (@sexydarasimii) reported

    @TheEmperor001 @ThreeUK Poor network everywhere

  • issyhc Issy (@issyhc) reported

    @ThreeUK great news that you have the best 5G network in the UK pity you can't get decent 3 or 4G coverage in my area - I struggle to make calls or downloads - I have to rely on an equally inefficient wifi signal from @bt_uk and that's on superfast broadband

  • CovSaz Sarah Covington (@CovSaz) reported

    @ThreeUK I would love to take my 15 yr old son who is a MASSIVE Chelsea fan to the Chelsea vs Leeds united game. He completed all school work sent to him during lockdown. He never asks for anything. This would make his year🙏#ChelThree

  • LukeWRees Dai Mogs (@LukeWRees) reported

    @NJaa14 @ThreeUK There wasn't an earlier tweet, as a three customer I was told about this competition on an email from them 🤞🤞🤞

  • moesbarr jason (@moesbarr) reported

    @ThreeUKSupport 4G in Sa14 area been really bad last 2 weeks, unusable, what’s going on?

  • adicarter Adrian Carter (@adicarter) reported

    My experience with @ThreeUK is so incredibly bad. I'd like to contact the relevant ombudsman about it. They've supplied me with under 1Mb down connection for the best part of a year. I can't even stream video low res with it.

  • clownsinmasks Ihate3 (@clownsinmasks) reported

    @ThreeUK **** Internet as usual. Cut off again

  • bookskatlikes Kat (@bookskatlikes) reported

    @neil_bidwell @Cmillar86 @ThreeUK Sounds like an industry wide issue. O2 is the same, been waiting for mine for 4 weeks, although was told up to 2 weeks originally. I'm now advised a further 2 week wait. But they cant guarantee it'll be with me in the next 2 weeks either . Looks like we're in for a long wait. 👌

  • rhomany Rhomany💜💜💜 (@rhomany) reported

    @ThreeUKSupport is the network down yet again in ST6? I’ve got no signal whatsoever

  • paulhouse27 paul house (@paulhouse27) reported

    @ThreeUKSupport definitely had it with this mobile phone provider, terrible reception calls and Internet, got told last time improvements are being made yet still charge top whack for an inferior service, 1st and last time with 3 I suggest you all take heed

  • jonhoneyball Jon Honeyball (@jonhoneyball) reported

    @ThreeUKSupport I have had an online chat with three support -- apparently the account hasnt yet been provisioned, despite it now being nearly 5 hours. I have been told to wait another 2 hours.

  • heidi_frenchie Heidi Hi (@heidi_frenchie) reported

    @ThreeUK Never used Three before. Tried ordering a sim today... Instead.of order going through inwas told someone would contact me. No body did. Not the best first impression. Easier to stay with EE.

  • martynhardacre Martyn (@martynhardacre) reported

    @ThreeUKSupport Any further updates on this? Still terrible speeds in the area with most speedtest unable to even register upload speed

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