3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 103
London, England 89
Bristol, England 40
Manchester, England 38
Glasgow, Scotland 34
Birmingham, England 19
City of Westminster, England 17
Cardiff, Wales 17
Hackney, England 16
Croydon, England 16
Dublin, Leinster 14
Southampton, England 12
Portsmouth, England 12
Nottingham, England 11
Leeds, England 9
Bradford, England 9
Sheffield, England 8
Southwark, England 8
City of London, England 7
Batley, England 7
Newham, England 7
Hammersmith, England 7
Crawley, England 6
Liverpool, England 6
Woking, England 5
Peterborough, England 5
Paddington, England 5
Northampton, England 5
Fareham, England 5
Newcastle upon Tyne, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CarterCarter Chris (@CarterCarter) reported

    Gawd, my heart sinks when I see @ThreeUK are network upgrading yet again. That usually means they bugger something up & it's 20ish days of 'fixing an issue' along with the associated crappy data rates. One day they might actually manage the 'Upgrade', but 8mths so far... #Three

  • Heath_cb Heather Butler (@Heath_cb) reported

    @ThreeUKSupport I also just spent ONE HOUR on the phone to your customer service department trying to sort this out which is going to cost me a ridiculous amount of money.

  • Alatchford Alastair latchford (@Alatchford) reported

    @ThreeUKSupport Same problem, it fails on the step after agreeing to a credit check seems like the API is failing on a call to me

  • mcalvert1066 Northernguy (@mcalvert1066) reported

    @ThreeUK had a text stating three network will be down for 2 weeks, what's all that about?

  • BitaNick Nick (@BitaNick) reported

    @ThreeUKSupport Ohhhh I never knew that. Even over WiFi? Ugh. Umm I think it’s set at what my bill is. £24

  • JackieBonar Jackie Bonar 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackieBonar) reported

    @ThreeUKSupport No, the number is ported over and we’re now with the new provider. The pac code was requested last week. Just slightly concerned you still think we’re a customer and will charge us.

  • bearded_courier the_bearded_courier 🇺🇦 (@bearded_courier) reported

    @ThreeUK @ThreeUKSupport any news on if you will be supporting the #AppleWatch on the network anytime soon please

  • Al_Acrity Alasdair Paul (@Al_Acrity) reported

    @ThreeUKSupport hi, can you tell me when the upgrade works are going to be finished around M20? I was told my service would be back at 19:00, but that was a while ago..

  • TRFC_TC Outspoken and what? (@TRFC_TC) reported

    @PhillNewnes @ThreeUK @O2 are pretty decent... not had any issues with them and been with them for years

  • mcalvert1066 Northernguy (@mcalvert1066) reported

    @ThreeUKSupport Apparently it's until the 20/5, for essential work on the mast in one particular area, could this be improving the 5g signal?

  • Heath_cb Heather Butler (@Heath_cb) reported

    So to conclude in 2022 @ThreeUK do not take fraud seriously and cannot make international calls or use email. I am completely shocked and disgusted at this service. @ThreeUKSupport this has been woeful.

  • Alatchford Alastair latchford (@Alatchford) reported

    @ThreeUKSupport I have tried this using Firefox on windows and MacOS and Safari on iPad I don't think this is a browser issue it's a problem with your websites API call for the background check

  • michell67162286 Michelle P (@michell67162286) reported

    @ThreeUKSupport Just to clarify to anyone who is looking to buy a pay as you go sim from three to go on holiday DO NOT DO IT absolutely disgraceful service

  • _WL05_ Warren (@_WL05_) reported

    I’ve only ever had 8 texts from @ThreeUK since being on the network, 5 of them have been apology texts saying there are issues in my area. How is this constantly happening? 🤯

  • HonestPolitici Honest Politicians (@HonestPolitici) reported

    @ThreeUK Anyone thinking about switching to three should find another telco. Three cannot be trusted, and customer support does not exist. But sadly, all telcos are as bad as each other. @ThreeUK

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