3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 107
London, England 97
Bristol, England 53
Birmingham, England 33
Manchester, England 30
Glasgow, Scotland 24
Cardiff, Wales 23
Hackney, England 17
Dublin, Leinster 17
Portsmouth, England 15
Newham, England 15
Croydon, England 14
City of Westminster, England 12
Nottingham, England 11
Southwark, England 9
Bradford, England 9
Sheffield, England 8
Liverpool, England 8
Batley, England 8
Southampton, England 8
Islington, England 7
Crawley, England 7
Hammersmith, England 7
Leicester, England 7
City of London, England 7
Peterborough, England 7
Leeds, England 7
Middlesbrough, England 6
Normanton, England 6
Woking, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • sparkyuk11 Sparky (@sparkyuk11) reported

    @SteveBartlettSC @ThreeUKSupport @ThreeUK I left Three last month. I'd been with them 15 years, but in the last few it's become a lot worse. Call quality is appalling, two hour limit, poor network coverage despite what their website claims, no coverage in busy cell locations, caller drift up to 40s randomly. Poor.

  • danPad6 dan Pad (@danPad6) reported

    @ThreeUKSupport So can you confirm this is a three issue

  • humanityisgonee humanityisgonee (@humanityisgonee) reported

    @ThreeUK @ThreeUKSupport As you know, snap and all the rest is only working on wifi at the moment. Surely this is a huge issue considering we are paying for these services - I’ve had this issue for 48 hours almost?

  • danPad6 dan Pad (@danPad6) reported

    @ThreeUKSupport If it’s not a Three issue , what are your engineers investigating and why does it work on other network

  • kurtisthorne kurtisthorne (@kurtisthorne) reported

    @ellieeggleston @ThreeUK Same here with Apple Music, Apple TV+ and the App Store. I spoke to Apple support (three told me to go there) who confirmed my suspicions about the issue being with Three. O2 SIM card worked fine on the same devices.

  • Lost_In_Films_ LostInFilms🎬 (@Lost_In_Films_) reported

    @ThreeUKSupport Then I want a discount been through this before with postcode know we can get a signal. The point is we can only get it in one room & room next door to that one can get weak signal that comes & goes but that's it. We are high risk household still shielding so reply on internet

  • IwanWilkie iwan wilkie (@IwanWilkie) reported

    @ThreeUK I’m having a problem with my 4g-5g on Snapchat it’s works on any other app any way u could fix this ?@snapchatsupport

  • joe1odge Joe Lodge (@joe1odge) reported

    Having to put my @ThreeUKSupport SIM back into my iPhone. The @madebygoogle Android 12 updates have stopped my phone from using mobile data. Ridiculous. Either of these companies please feel free to help before I switch phone and network altogether.

  • elivila9 Sally Draper 💖🎊💄🙊 (@elivila9) reported

    All the information and not to mug off your customer. @ThreeUKSupport not only I will never come back to three but also will make sure all my friends and family know this, and know not to trust you. Not that you care tho

  • Cpl_Wyllie Nathanial L A Wyllie (@Cpl_Wyllie) reported

    @ThreeUKSupport My phone will not make receive calls, texts etc. My line is not suspended and but instead I’m greater with “this service does not accept calls to this number” this includes voicemail and the 333 number! I can’t even check to see if the network is down either.

  • frank_8899 Frank (@frank_8899) reported

    @ThreeUKSupport Hi. I have a Three PAYG sim but I haven't used it in a few years. I tried to login to My3 acount with the phone number but it says the account doesn't exist. Could you please check if my number is still active? Thanks.

  • benm89 Ben MacDonald (@benm89) reported

    @ThreeUK network down in Carlisle? am I in a bad position at work?

  • howardmiao2002 Howard Miao (@howardmiao2002) reported

    @ThreeUKSupport I have not had any issues with Instagram but it will be very unfortunate if I do. This is clearly a very serious issue given that it has been unresolved for over 30 hours.

  • dannylonglegs98 Dan Grove (@dannylonglegs98) reported

    @ThreeUKSupport really bad 4G/5G connection in Stratford/E15 currently. Phone and home broadband have very patchy connections

  • Shelley36 Shelley Jane Sinden Photography (@Shelley36) reported

    @ThreeUK since yesterday my Netflix won’t work through your home MIFI network. Tried 3 devices all the same! Other channels working fine. Please help!

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