3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 106
London, England 83
Bristol, England 43
Manchester, England 35
Glasgow, Scotland 25
Cardiff, Wales 20
Birmingham, England 19
City of Westminster, England 15
Croydon, England 15
Hackney, England 14
Newham, England 12
Southampton, England 12
Portsmouth, England 12
Dublin, Leinster 11
Nottingham, England 11
Southwark, England 8
Leeds, England 8
Bradford, England 8
Batley, England 7
Liverpool, England 6
Peterborough, England 6
Leicester, England 6
Broadstairs, England 6
Woking, England 6
City of London, England 6
Crawley, England 6
Hammersmith, England 6
Normanton, England 5
Newcastle upon Tyne, England 5
Waltham Forest, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jadelan70230728 . (@Jadelan70230728) reported

    @ThreeUKSupport I’m having problems with 4G, unable to ring out and no internet. Can you tell me if the network is down please?

  • RikHenderson Rik Henderson (@RikHenderson) reported

    @ThreeUKSupport By phone to the Three support line. But it was so long ago I don't remember the exact date. Nor the actual number itself. But it must have been assigned to my account.

  • DamonzoFortese Damonzo Fortese (@DamonzoFortese) reported

    @ThreeUKSupport They told me that it would be passed to the specialist team and gave me that ref number. In total I've been without a fully working phone for 12 days for a number of different reasons. I've have another account with you for over 15y and never had any issues with that whatsoever!

  • autumnjkb autumn (@autumnjkb) reported

    @ThreeUK Is there an issue with Cafe Nero £1 drink codes? Mine hasn't worked in 2 weeks, in three different shops

  • TIKIPODltd Dugan (@TIKIPODltd) reported

    @mdf200 @ThreeUK not nearly as bad - but Gizmondo was a funny one to work on. Actually fairly powerful for the time, but the testkits were junk and kept breaking. So the coders made a pc based emulator so could test/run the game.

  • stonbank NFFC (@stonbank) reported

    5 days into a new @O2 phone account after spending 8 years with @ThreeUK and I can’t believe how poor their customer service is. No live chat. No phone number where they allow you to wait. Crap. Will be taking out the 14 day cancellation out tomorrow

  • jojobo77 Welsh Mam (@jojobo77) reported

    @7Gigsy7 @HerGameToo @ThreeUK Why ******** would she, or literally anyone, want to take a shower with you, Tony? Get over yourself.

  • bruceywells ✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England

    @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

  • Gemmz28 Gemma Moore (@Gemmz28) reported

    My iPhone died last night, my whole life is on it. Thanks to @ThreeUKSupport for cancelling my sim as I'm abroad so I can't get download my apps on my crap android phone as security comes via sms, thats so helpfully brilliant. Sat at a repair shop but not holding out much hope.

  • sharms04 platypus (@sharms04) reported

    @ThreeUKSupport I’ve had no mobile internet for over a week . I cannot access media , games , websites or email . I have work training I need to complete which I cannot do. I have received no explanation why or any resolution to the problem. Please expansion I need signal.

  • LeeBarn94833044 Lee Barnes (@LeeBarn94833044) reported

    @ThreeUKSupport I've done that three times already. So no help at all, I'm leaving. Thanks

  • julienuttalll Julie.nuttall (@julienuttalll) reported

    @ThreeUK I am still having issues with my signal in the area this is now day 3….. I hope you are refunding people

  • MikeUpjohn Mike Upjohn (@MikeUpjohn) reported

    @ThreeUKSupport the Internet in Macclesfield today has been appalling. Is something going on? Is a mast down?

  • JpHubbard content future (@JpHubbard) reported

    @ThreeUK I'm pretty frustrated & now your chat doesn't work, when someone has their phone lost or stolen your process requires (a text to be sent to the missing phone... security fail! I'm still waiting on a new sim card requested Saturday before I can access any of my services

  • oopsadaisies Denise Chamberlain (@oopsadaisies) reported

    @ThreeUK - beyond frustrated now ! Either your systems are poor or your agents don’t tell the truth. I wonder which it is ?

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