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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Widnes, England 1
Aberystwyth, Wales 1
Southend-on-Sea, England 5
Manchester, England 23
Edinburgh, Scotland 71
Cork, Munster 1
Hammersmith, England 8
Leeds, England 8
Halifax, England 2
Birmingham, England 36
Falkirk, Scotland 2
Bristol, England 33
Dublin, Leinster 16
Ashford, England 1
Nottingham, England 8
London, England 83
Sutton in Ashfield, England 1
Portsmouth, England 23
Oldbury, England 3
Torquay, England 1
Glasgow, Scotland 22
Chipping Norton, England 1
Barnsley, England 1
Solihull, England 1
City of Westminster, England 11
Newport, Wales 4
Harringay, England 5
Enfield Town, England 2
Newham, England 9
Southwark, England 12
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • KadAh_King
    In Boehly we doubt (@KadAh_King) reported

    I did a contract with you doesn’t mean you should pull out all the money in my account @ThreeUK. I notified one of your staff to deactivate my account after finishing the contract, he said it’s done, 2 months after, I am still receiving debits and your customer service can’t help

  • anthony_allure
    Anthony Allure (@anthony_allure) reported

    @ThreeUKSupport Yes and when I went on the DPD website and details I had no options other than a message saying it was being returned to the warehouse. So disappointing. Fonua’s customer service is shocking.

  • hangryforker
    'Fia (@hangryforker) reported

    Fair to say @ThreeUK network has completely shut down… home WiFi, data, phone calling… kaput… I’m tethering from another network to post this because evidently other three users can’t as they have as much ability as communicating from the moon right now…

  • LStankevic5
    AndLukas (@LStankevic5) reported

    @ThreeUKSupport SE1 9JW 4G is completely rubbish even when the mast is roughly 0.4-0.5 miles away. YES i restarted router, YES i checked the cables - I did everything on my part. After peak times (12 AM and onwards) service is great but during peak times its non excistant.

  • Stormin_
    Mark (@Stormin_) reported

    5 years I have been a customer of @ThreeUK @ThreeUKSupport and they have just told me that they have my incorrect birth date.....

  • IAmCarinaB
    Carina Beresford (@IAmCarinaB) reported

    @ThreeUKSupport No email address for customer services, there used to be, seems to be the way of the world these days. Like everything, I will note it, and vote with my feet.

  • MissIG_Geek
    Miss IG Geek (she/her) 🏳️‍🌈 (@MissIG_Geek) reported

    @ThreeUK after months of tangling with your customer support labyrinth, I finally got through to an actual human who assured me they’d turned off voicemail on my account So why am I still receiving voicemails???

  • mumdadmh1
    Martin Eastwood (@mumdadmh1) reported

    @ThreeUK Fastest Network, Slowest Customer Service! sort it out Three.

  • Cyril_Lucas1
    Cyril Lucas (@Cyril_Lucas1) reported

    @LStankevic5 @ThreeUKSupport I just got the 4G+ broadband 3 days ago as my landlord refuse to allow us to drill any fibre optic in the property. Been trying to get the best signal I could, put the router out at the window sill and only get 1 bar of signal. Network checker states good signal

  • CocoaCaribbean
    miss_shans🇯🇲 (@CocoaCaribbean) reported

    I actually cannot wait for my contract to end with @ThreeUK they’re signal coverage is actually terrible. One phone three and the other 02 and i don’t see the sense in paying for a contract that never covers any network!

  • hangryforker
    'Fia (@hangryforker) reported

    Fair to say @ThreeUK network has completely shut down… home WiFi, data, phone calling… kaput

  • goulcher
    joe (@goulcher) reported

    @czarelena @ThreeUKSupport I dont even think that should be in the vocab of customer service tbh. its the opposite of helping someone through financial hardship.

  • BarryHC7
    My Name (@BarryHC7) reported

    Hi @ThreeUK is there a reason why my mobile broadband cut off an hour ago & you’re claiming there’s no issues in my area. Reset the hub twice & still nothing

  • NoeticLicence
    Ali La Pointe (@NoeticLicence) reported

    @goulcher @ThreeUK I mean that isn't the typical behaviour of someone who is actually skint, is it? A credit card isn't a terrible suggestion either, it can help a lot if cash flow is an issue and won't cost you anything in interest if you pay it off on time.

  • AndyTinlin
    Andy Tinlin (@AndyTinlin) reported

    @ThreeUK @ThreeUKSupport Your accounts team are threatening me over a cancelled broadband service for which I owe no money. When I call I get passed from place to place, on hold forever. Who can help resolve this?

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