3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 86
Bristol, England 50
Manchester, England 35
Glasgow, Scotland 25
Birmingham, England 24
Cardiff, Wales 22
Dublin, Leinster 18
City of Westminster, England 16
Croydon, England 16
Hackney, England 15
Newham, England 13
Portsmouth, England 11
Nottingham, England 11
Southampton, England 10
Leeds, England 9
Bradford, England 9
Batley, England 8
Southwark, England 8
Peterborough, England 7
Liverpool, England 7
Woking, England 6
Leicester, England 6
Broadstairs, England 6
City of London, England 6
Crawley, England 6
Hammersmith, England 6
Middlesbrough, England 5
Newcastle upon Tyne, England 5
Normanton, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Little_WonderUK Little Wonder (@Little_WonderUK) reported

    @ThreeUK I'm finding it impossible to make calls on your service. It just cuts out all the time. 🤬

  • LucasJTGleed Lucas (@LucasJTGleed) reported

    @ThreeUKSupport remind me why I’m spending £40 per month with you when your service is diabolical!? 🙃🥺😩

  • arnie1984 James Arnold (@arnie1984) reported

    @ThreeUKSupport have you a direct number please for the Staines Store? I've got an issue where I was told to return a device there but I'm still getting charged for it over a month later.

  • timothydavidmo1 Tim Mottram (@timothydavidmo1) reported

    @ThreeUKSupport @TaheriRohollah Acting like you'll actually fix your customers issue. You exist to steal money, that's it.

  • Justasecondhere Give me a sec.. (@Justasecondhere) reported

    @ThreeUK @GoogleUK Three..wtf is going on with your data. Practically no connection since Friday??

  • UnicornsRockUK UnicornsRock 🏳️‍🌈🏳️‍⚧️ (@UnicornsRockUK) reported

    Hey @ThreeUKSupport How do I contact you to report a possible fraud. You won't let me message you via your website because I'm not a customer.

  • SpacemanYNWA Spaceman (@SpacemanYNWA) reported

    @ThreeUKSupport hello need help you don’t answer your phones!!! My phone broadband isn’t working after being “fixed” yesterday after HOURS wasted. I do not have time for this. DM me asap so I can cancel this terrible product and finish with your terrible company.

  • EllaAnnaKajsa AK Connor (@EllaAnnaKajsa) reported

    @ThreeUKSupport Speed of mobile broadband has slowed to 0.87 Mb. No reported network outage in my area. No live chat available. What's going on?

  • arnie1984 James Arnold (@arnie1984) reported

    @ThreeUKSupport It was a broadband hub and nope they took it and said I didn't need anything as customer support confirmed I could take it back to the branch I collected it from. It's so frustrating

  • arnie1984 James Arnold (@arnie1984) reported

    @ThreeUKSupport I was told by 3 customer support over the phone that the 3 branch will deal with the device as that's where I got it from. And yes, yes it is they don't answer

  • 7alboy ___ (@7alboy) reported

    @ThreeUKSupport The recent coverage problems - leaving me with no way to communicate with family - are the final straw. I’m leaving regardless, but I think a gesture of apology from Three is long overdue.

  • Catheri74543541 Catherine Philpott (@Catheri74543541) reported

    @ThreeUKSupport Tried this no escalation team work at weekends now waiting a couple of days for someone to call me back. Why deliver a replacement stolen phone that requires me to hand over my device. I feel like I am in the movie Groundhog Day. Same issues, emails and conversations every day

  • Abdirahmanooo Abdi (@Abdirahmanooo) reported

    @ThreeUKSupport Is your network down in Pinner? Hasn’t been working for a few days now?

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • jeppu127 jeppu127 (@jeppu127) reported

    @ThreeUK How about having a good customer service number to contact you pls

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