3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

Less
More

3-three Hero Image

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 407
Edinburgh, Scotland 74
Dublin, Leinster 45
Bristol, England 43
Manchester, England 42
Birmingham, England 28
Slough, England 26
Glasgow, Scotland 24
Southwark, England 17
Southampton, England 17
Hackney, England 16
Liverpool, England 16
Cardiff, Wales 14
Islington, England 13
Newcastle upon Tyne, England 12
Middlesbrough, England 12
Tower Hamlets, England 11
Leeds, England 11
Nottingham, England 8
Northampton, England 8
Harringay, England 8
Portsmouth, England 8
Bradford, England 7
City of Westminster, England 6
Camden Town, England 6
Croydon, England 6
Enfield Town, England 6
Kettering, England 6
Watford, England 5
Sheffield, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jodiepodie88 Jodie Lauren (@jodiepodie88) reported from Brighouse, England

    @ThreeUK Has got to be the most painful customer service to deal with!!! 😡😡

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Enfield Lock, England

    Moved from @VodafoneUK to @ThreeUK because signal was always rubbish, and it’s only got worse 😂 nightmare

  • marposttwit mari (@marposttwit) reported from Kelty, Scotland

    @ThreeUKSupport can you help. I have no network connection. A fault for last 3 weeks. Live chat hopeless. Need to know how long network will be down or whether to move supplier

  • Petergibbons7 pete judge (@Petergibbons7) reported from Brighton and Hove, England

    @ThreeUK your website won’t let me cancel my data add on, just says ‘service unavailable’ finding it impossible to get through to someone on phone, just directs me to your app which also doesn’t work. Gonna cancel my contract if you charge me for this add on

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • TicketTattle Andrew Thomas (@TicketTattle) reported from Cardiff, Wales

    @omnitix @ThreeUK first 3G only network innit

  • annieoakley1984 Andrea O'Kane (@annieoakley1984) reported from Lisburn, Northern Ireland

    @ThreeUKSupport horrendous app service once again. Trying to log in for over a week now to upgrade, frustrating 😡

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

  • kelseyparsons Kelsey Parsons (@kelseyparsons) reported from Paddington, England

    @threeuksupport just got home WiFi yesterday and network is slow so it’s unusable. Customer services continued it’s a technical issue in my neigborhood, but I’m being sent in circles to cancel the account. Please help.

  • bogloid Rich (@bogloid) reported from Manchester, England

    @ThreeUKSupport It says its 4g on the phone. But it's so slow that nothing loads. It's been like this since July.

  • mo_sarunkorn Sarunkorn Chotvijit (@mo_sarunkorn) reported from Royal Leamington Spa, England

    0 bar of mobile signal @ThreeUK before entering Leamington Spa at Kenilworth Road CV32 5RX #NoServiceHere

  • nat_1983 Natalie Booth 🤓 (@nat_1983) reported from Wibsey, England

    @ThreeUKSupport It keeps wanting to 'activate' it yet won't connect to any network, both Wi-Fi & mobile, in order to let me connect to iTunes to do this. All they offered in store was a much more expensive contract at £51pm, not the shiny upgrade I was promised last year

  • Ra7oobii Rahab Behbehani (@Ra7oobii) reported from Leeds, England

    Worst mobile network @ThreeUK :)

  • GaryCorr Gary Corr (@GaryCorr) reported from Belfast, Northern Ireland

    @GaryStewart07 @EE @ThreeUK I know I never had an issue until I needed my sim only to work in America and they couldn’t offer, so here I am at three! But they are awfulllll and slow 🙈

  • gm8arv David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @daveake @ThreeUKSupport Until recently the app Three provided allowed checking of data allowance if you were in mobile data mode on the iPad. No problem! The the app was updated “to work in Wi-Fi mode as well”. That’s when all the problems started, requiring a password and an incoming text.

Map Check Current Status