3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 372
Birmingham, England 132
Dublin, Leinster 74
Slough, England 63
Manchester, England 41
Bristol, England 37
Edinburgh, Scotland 30
Liverpool, England 30
Hackney, England 29
Coventry, England 27
Glasgow, Scotland 27
Southwark, England 23
Kettering, England 22
Leeds, England 19
Southampton, England 18
Middlesbrough, England 17
Northampton, England 15
Tower Hamlets, England 14
Cardiff, Wales 13
Croydon, England 11
Newham, England 9
Islington, England 9
Dagenham, England 9
Ealing, England 9
Leicester, England 8
Sheffield, England 7
Portsmouth, England 7
Newcastle upon Tyne, England 7
East Ham, England 7
Exeter, England 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • sling1001 Simon Ling (@sling1001) reported

    @ThreeUKSupport I've had a pin for 10 years. Same one. Today it didn't work - I've no idea why. You text me a new one but that doesn't work either and now I'm told that I can't do anything with the temporary one till I'm back in the UK?

  • DariusDavies The Dariuster™ see my Ed show 'Don't Be ****' (@DariusDavies) reported

    @ThreeUKSupport wtf is the matter with the Internet in Victoria?! Useless. Your lousy service was okay when you had Go Roam but now I can't wait to leave you.

  • ForbesProducer Forbes Coleman (@ForbesProducer) reported

    @ThreeUK Network capacity needs to be improved. I’m sick of getting 1 bar of 4G only for you to tell me to “switch to 3G due to congestion”. And then, you’ll charge me for roaming in Europe despite you being the first network to get rid of roaming charges! #bollocksto3

  • OhHelloZo Zoë Chapman (@OhHelloZo) reported

    @ThreeUKSupport One sim barely gets any signal anywhere in the whole of the North West and the other costs me a fortune in PAYG whilst I’m waiting for the switch to happen...#nothappy

  • wayne386 Wayne R[]berts 👌 (@wayne386) reported

    @ThreeUKSupport Phew, had visions of hermes forcing it through the letter box or throwing it over the fence!! Serious question though, what provisions are in place for hard of hearing customers to get through to customer support?

  • Hopsanddreams1 Hopsanddreams (@Hopsanddreams1) reported

    @ThreeUKSupport is there issues in Glasgow? No 4g or 5g all over city today

  • Popser73 Poppy (@Popser73) reported

    @ThreeUKSupport It’s disgraceful- neither three nor o2 owned the problem

  • JefferyBeaker Steph Merry (@JefferyBeaker) reported

    @ThreeUK site has been down all day so I’m unable to buy more data whilst on holiday. App & website both needed to be done at the same time? So I’ll have to pay later on (full price) to not even receive a full days worth of data because you’ve been down. Really not good enough.

  • Popser73 Poppy (@Popser73) reported

    @ThreeUKSupport I have been on the phone since 9am trying to sort out the problem that three caused

  • leedsandyb76 Andy (@leedsandyb76) reported

    @ThreeUKSupport Existing customer looking at S21 Ultra upgrade, but under the bit about next-day delivery, it says you'll deliver in three weeks. I can get an S21 Ultra, on 3, from a third-party seller delivered tomorrow. Do I really have to wait 3 weeks for you to deliver?

  • mysteronomnom 🇮🇹🇮🇹🇮🇹 o n l i n e _ h a r m z🇮🇹🇮🇹🇮🇹 (@mysteronomnom) reported

    @ThreeUK my 4G internet is down in Sale (M33 post code). Or my router has died, one of the two.

  • The_FixItManoz King42 (@The_FixItManoz) reported

    @ThreeUK sorry but this letter I got is just outta this world and I've just called but seems like the person on the other states nothing can be done when I know my deal plan. Someone please help

  • louisa_jessica1 Louisa Jessica (@louisa_jessica1) reported

    @Popser73 @ThreeUKSupport Support wasn’t helpful when I was hacked until someone recommended @thomas_tech_ on Instagram who recovered back my account in less than an hour, he’s genius on Instagram You try to give him a text on Instagram, I’m sure he will help you out.

  • Popser73 Poppy (@Popser73) reported

    @ThreeUKSupport Wow really ? Very poor - unacceptable in this age of telecommunications-#Unbelievable

  • Ipunchedalion Chris Hollands (@Ipunchedalion) reported

    @tgcalabaca @ThreeUK Annoyingly, I was sold a contract renewal based on the promise it would be fixed. Not fixed, only worse now. I’m not getting the service I’m paying for. Been like this for almost a year now

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