3 (Three) Outage Map
The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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elizabeth Brown (@Elizabethjagb) reported@LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working
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Hamza Butt (@hrbuttpk) reported@ThreeUK terrible service on the 5G hub - thinking of changing!
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Chiadikobi Ozor (@chiadikobiozor) reportedI really don’t know why three network keep hiring INDIAN customer service agents who can’t speak English. Really very frustrating @ThreeUK
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ES (@ewa_swital16945) reported@ThreeUK I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable fraud!
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Neha Patel (@Nehajp1) reported@ThreeUK no network in my area for months. How do you plan to compensate the fact it's taking so long to fix the issue?!
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XRP for greener Bags €£¥₩$💜 (@PeelXr) reported@ThreeUK Worst customer service I have ever encountered. Avoid this company !!!!!!
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chris (@chris_chrishill) reported@ThreeUK @ThreeUKSupport day two of no reception or data, when is this issue going to be acknowledged, resolved and refunded.
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Andy 🇬🇧 🇺🇦 (@Andy2sn) reportedJoined @ThreeUK i know signal in parts off UK are different. But wanna know since #three merged with Vodafone how’s the signal been. I’ve read that some people saying that since the merger Vodafone signal not been good
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Toby Robinson (@King_T_Dog) reported@ThreeUK I have two mobile broadband routers, one in the north-west and one in South Yorkshire. Both are absolutely crap coverage. This has only happened for the last two weeks. What on earth is going on with your coverage please? You’re basically just ripping people off.
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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Rod Pascoe (@RodPascoe) reported@ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.
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Charles (@Chaarch) reported@ThreeUKSupport none of the £1 three+ codes are working, can you fix it?
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Me (@nickyboy1886) reportedSo ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?
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Hannah Penn (@Hannah_Penn) reported@threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.
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ARDA BATIKAN DURGUT (@durgut_arda1) reportedI've been using @ThreeUK for a long time and was usually happy with it, but for the last two days the internet has been incredibly bad... It's almost completely unresponsive. It's really disappointing that it's this bad in London. @ThreeUKSupport