3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 97
Bristol, England 53
Birmingham, England 34
Manchester, England 30
Glasgow, Scotland 24
Cardiff, Wales 23
Hackney, England 17
Dublin, Leinster 17
Portsmouth, England 15
Newham, England 15
Croydon, England 14
City of Westminster, England 12
Nottingham, England 11
Southwark, England 10
Sheffield, England 8
Liverpool, England 8
Batley, England 8
Southampton, England 8
Normanton, England 7
Islington, England 7
Crawley, England 7
Hammersmith, England 7
Leicester, England 7
City of London, England 7
Bradford, England 7
Peterborough, England 7
Leeds, England 7
Paddington, England 6
Newcastle upon Tyne, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DoandDieForThe1 Do and Die For The Uk🕷️ Russian funded government (@DoandDieForThe1) reported

    @ThreeUK Can't on 3 the coverage is very poor

  • NathanCeretti NathC🔰 (@NathanCeretti) reported

    @ThreeUKSupport NP44 5LE. Been to different parts of NP44 area last couple of days and same issue. Iphone8

  • emmahowx Emma how (@emmahowx) reported

    @ThreeUKSupport Hi mark, yes I have and I was put on hold for over 15 mins and then he didn’t have a clue on what to do and put me on hold yet again for a further 10 mins. Service is terrible and no one wants to help! @ThreeUKSupport

  • LolaIsVegan Lola Bunny (@LolaIsVegan) reported

    @ThreeUKSupport is there any way I can have the technical team answer my phone calls? Non-existent service these couple of days. What's going on?

  • LolaIsVegan Lola Bunny (@LolaIsVegan) reported

    @ThreeUK is there any way I can have the technical team answer my phone calls? Non-existent service these couple of days. What's going on?

  • DSGSSM Daniel Sykes-Gelder (@DSGSSM) reported from Plymstock, England

    @ThreeUKSupport as ever amazing customer service, 15 minutes and sim only bill almost halved! Maybe I should have got a new handset.....

  • Bode84879738 Bode (@Bode84879738) reported

    @ThreeUKSupport No I didn’t get any. 3 Customer service confirmed that the phone is out for delivery today and I should receive it before 6pm. DPD confirmed they have nothing on their system for me today. I didn’r receive any tracking number either. What is going on please? I need my phone!

  • NathanCeretti NathC🔰 (@NathanCeretti) reported

    Hi @ThreeUK. Had no internet last couple of days on my phone. What’s the problem?

  • deanrmarsh Dean Marsh™ (@deanrmarsh) reported

    Hi @ThreeUKSupport so what's the problem with 4G for the millionth time in the ST17 postcode this time? No excuses this time or copy and paste replies please! Is it Too rainy? I'm I wearing the wrong colour socks?

  • rreadysetno Dave Sharpe (@rreadysetno) reported

    @ThreeUKSupport, the company I work for is experiencing intermittent inbound call issues but only on Three (I'm a 3 customer though!). Our provider suggests the issue is on your side as other networks work (they're seeing 487 errors for you guys) - can I DM more info please?

  • w4ndle I@n (@w4ndle) reported

    @Three_Is_Broken @ThreeUK 2G out of @ThreeUK ain’t bad (Meat Loaf)

  • kngzee zara with a h (@kngzee) reported

    @ThreeUKSupport your network service is a joke, the company should be closed down

  • juan_martinez ian martin (@juan_martinez) reported

    @ThreeUKSupport Having tried all week at various times of the day I have been unable to chat to anyone. We’re getting close to a month with no signal. Please could you explain exactly what I am paying for?

  • Scunner666 The Scunner (@Scunner666) reported

    @ThreeUKSupport I've been trying to get a new password, which it allows me to do, then it says "generic error" and the new password doesn't work and then I get frozen out. And repeat.

  • tweetsjabs JABS (@tweetsjabs) reported

    @ThreeUKSupport The customer service team made me place a new order today. But I haven't again received any email regarding the processing of order. Can somebody in ur team please help.

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