3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 118
Edinburgh, Scotland 92
Bristol, England 51
Birmingham, England 38
Manchester, England 33
Glasgow, Scotland 24
Hackney, England 22
Cardiff, Wales 22
Portsmouth, England 21
Dublin, Leinster 17
Liverpool, England 16
City of Westminster, England 15
Southwark, England 14
Croydon, England 14
Newham, England 13
Sheffield, England 11
Nottingham, England 10
City of London, England 9
Newcastle upon Tyne, England 9
Leeds, England 8
Bradford, England 8
Southampton, England 8
Northampton, England 7
Normanton, England 7
Batley, England 7
Peterborough, England 6
Kensington, England 6
Ilkeston, England 6
Islington, England 6
Crawley, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • rach_stubbs_ Rach S (@rach_stubbs_) reported

    @ThreeUKSupport Hi, I get not having an exact timeline but can you tell me if yoy expect this to go on for hours or to for days/weeks? As I'm draining mobile data I need to know how much this service outage will cost me, and if you'll reimburse me in my monthly bill for services not provided.

  • PaulCroucherGB Paul Croucher (@PaulCroucherGB) reported

    @ThreeUKSupport Any update on when the internet service will be fixed?

  • danieljohnallis Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

  • RMcommando42 Irish Bootneck (@RMcommando42) reported

    @ThreeUK @Speedtest Congratulations, now explain to me why my 3 4g broadband constantly drops, causes me lost hours at work because I can't log on and causes me to lose sleep because I have to work later? You lot have the worst service I've ever experienced, across multiple industries, not just wifi

  • J4CK_97 Jack (@J4CK_97) reported

    @UberCheIseaFC @ThreeUK I’ve been a three customer for 5 years, I should get one for free lol

  • _macca_pacca Macaulay (@_macca_pacca) reported

    @danieljohnallis @SpeedtestAwards @ThreeUK 4G is around 110mpbs down on average, must be your area

  • ohsopeachyx Stacey Ann (@ohsopeachyx) reported

    @ThreeUKSupport That did help slightly, it is still very slow though unfortunately, thanks for the advice x

  • jeanlukeworrell Jean-Luke Worrell (@jeanlukeworrell) reported

    @ThreeUKSupport It’s down again in the sw2 area!!

  • RMcommando42 Irish Bootneck (@RMcommando42) reported

    @ThreeUKSupport I hear that apology all the time too, yet here I am, without WiFi. Can you justify why you should be paid for such pathetic service?

  • Bubbles7824 bubbles (@Bubbles7824) reported

    @SpeedtestAwards @ThreeUK They put one good place and rest of England crap can't even get decent 4g in my house in London

  • will6310 william benstock (@will6310) reported

    @ThreeUKSupport Hi there I am a sim only contract customer have been for 3 months can I add a device plan?

  • milkybar101 lorna glover (@milkybar101) reported

    @ThreeUKSupport Not tonight.... if the number has not crossed over by the morning I will be returning it 2m... senior team.leader has said she has never seen this before. been a customer for years. Support from store has been fab but not from the people on the chat to store

  • ohsopeachyx Stacey Ann (@ohsopeachyx) reported

    @ThreeUKSupport from the NP19 8EA area, having little to no signal using mobile internet it's been like this since mid day yesterday. Any news about what is going on? Or any advice at all please ?

  • jonprevans Jon Evans (@jonprevans) reported

    @ThreeUKSupport Looks like your mobile broadband network has gone down again today. Not really acceptable Jacq, sorry.

  • jt_creative James Tredray (@jt_creative) reported

    @ThreeUKSupport They said 72hrs but I don’t want to wait that long just to hear they are still looking into the issue

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