3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 96
Bristol, England 52
Birmingham, England 34
Manchester, England 29
Glasgow, Scotland 23
Cardiff, Wales 23
Hackney, England 17
Dublin, Leinster 17
Portsmouth, England 15
Newham, England 15
Croydon, England 14
City of Westminster, England 12
Nottingham, England 11
Southwark, England 10
Sheffield, England 8
Batley, England 8
Southampton, England 8
Normanton, England 7
Islington, England 7
Crawley, England 7
Hammersmith, England 7
Leicester, England 7
City of London, England 7
Bradford, England 7
Liverpool, England 7
Peterborough, England 7
Leeds, England 7
Paddington, England 6
Newcastle upon Tyne, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Samantha_90xo Samantha Scrafton (@Samantha_90xo) reported

    @ThreeUK WORST company I have EVER dealt with! Withholding money that’s not theirs, customer service is absolutely shambles and a complaints team like no other 🤯 NEVER GET A CONTRACT WITH THIS SHAMBLES OF A COMPANY!

  • karthikr506 karthik (@karthikr506) reported

    @ThreeUK please remove your ads on being fastest network. 5g can’t even run @WhatsApp properly. Disgrace to network speed. Poorest customer support as well. Learn from @VodafoneUK on how network should be provided. Even has to tweet from public wifi

  • Clark3y Clark3y 🐉 (@Clark3y) reported

    Mad that after 3 years of successful trials @ThreeUK still doesn’t have eSim support. Imagine when they still don’t have it and the 15 doesn’t have a sim slot.

  • BMordey7 Brandon 🇨🇷 (@BMordey7) reported

    @ThreeUKSupport Any idea how long the network outage in the area NE37 3LP is gonna last? Had 4 days with no service now.

  • lil_dave_1989 David Forbes (@lil_dave_1989) reported

    @ThreeUKSupport I just system updated my phone and everything was wiped wtf?

  • dianemcchesnie Diane McChesnie (@dianemcchesnie) reported

    @ThreeUKSupport can someone please provide an update of when the mobile data will be fixed in KW14 , you’ve been working on the masts for weeks and the internet is unusable . I’m a 4G broadband customer and the service is a disgrace . 1-3 mb tops & drops signal every 5 mins

  • PrincePercy_Cat silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales

    @ThreeUKSupport Hi, any update on this? Into 8th day now and it really is unacceptable. Since being set up 12 days ago I have only had 4 days service. Could you please get in touch with me, I get no sense from call handlers on the sub continent, thanks.

  • ponkey364 Ben (Ponkey364) (@ponkey364) reported

    Currently dealing with the buffoons at @ThreeUKSupport, who have decided that I’ll have to pay an early termination fee for the luxury of leaving their network that I can’t use because of “upgrades and maintenance”

  • andybno2 AndyB (@andybno2) reported

    @SkyHelpTeam regret bringing my mobile service to yourselves coming from @ThreeUKSupport constantly getting spinning wheel or no internet connection

  • CutePorter Peter Tee (@CutePorter) reported

    @Jota_Navas @LockhartLondon4 @ThreeUK Smarty and ID Mobile still have EU and International Roaming respectively. They run off the 3 network too.

  • MavricTamsin Tamsin Mavric (@MavricTamsin) reported

    @ThreeUKSupport I called Three Customer Services to close my account on 8th October 2022 to close my account.Was told that my contract ends on 23rd October 2022.Called today to check.Told that same contract ends 29th November 2022.What is going on?

  • ChrisCompo Chris Baker (Compo) (@ChrisCompo) reported

    @ThreeUKSupport No advice. I said I will cancel with the bank , but that isn't a refusal to pay. Just that you are not helping me cancel the account. Some of it is the system. As your chat system takes that Info as your 1st login attempt. But auto fill did mine.

  • DaveRob51449550 Dave Robinson (@DaveRob51449550) reported

    @ThreeUKSupport hello I've still got a problem witn my 4g it says they are now not fixing something in my area but the signal strength is awful and I'm currently getting 0.68mbps what is going on it's been like this for over a week

  • kevbur123 Kevin Burke (@kevbur123) reported

    @ThreeUKSupport trying 2 find official take on this matter, internet going slow as device is sim free it does not use voice over LTE or voice4glte etc which results in 550mb plus 5g connection slowing to half mb when a call is in progress. I read I need three device firmwared WDF

  • AlphaSignalJack Ja Ck (@AlphaSignalJack) reported

    @ThreeUKSupport Afraid we rely on 4g as the wifi in this area is so bad. So we only have this 4g router.

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