3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 110
London, England 90
Bristol, England 53
Manchester, England 34
Glasgow, Scotland 25
Birmingham, England 24
Cardiff, Wales 22
City of Westminster, England 17
Dublin, Leinster 17
Croydon, England 16
Hackney, England 14
Newham, England 13
Portsmouth, England 11
Nottingham, England 11
Southampton, England 10
Bradford, England 9
Batley, England 9
Leeds, England 9
Southwark, England 8
City of London, England 7
Peterborough, England 7
Liverpool, England 7
Woking, England 6
Leicester, England 6
Broadstairs, England 6
Crawley, England 6
Hammersmith, England 6
Middlesbrough, England 5
Newcastle upon Tyne, England 5
Normanton, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • swizzlestick19 Florian (@swizzlestick19) reported

    @2point4bikes @Three_Is_Broken @ThreeUKSupport They only owe me 2 payments amounting to £30. They kept taking whilst I kept asking to cancel...... So until I'm refunded I will continue to ensure that people are fully aware by promoting my own very negative experience and until Finegan resigns

  • AmyAliceEliz AmyAlice (@AmyAliceEliz) reported

    @Ayms89 @Three_Is_Broken @ThreeUK I mean never use three anyway because they are dire and you’ll lose more business 😬

  • GusTheSadGeek Gus Robinson (@GusTheSadGeek) reported

    @ThreeUK Currently no signal in Kelvedon.

  • jORDANwORTS Jordan Worts (@jORDANwORTS) reported

    @ThreeUKSupport Hi Ali this is the problem I won’t receive my phone till the 22nd but I placed my order on the 5-6 of this month but I haven’t had an email confirmation of my order which I need to claim my watch can someone send me confirmation of me order so I can start my claim please

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @Bulldog_Jago @ThreeUK I’ve had the pink box of doom since May 2019! Still waiting for a fix in a decent network speed

  • matt_enthusiast Matt (@matt_enthusiast) reported

    @ThreeUKSupport What is happening with three internet services since Morning? This is becoming a regular issue with the internet down atleast 3-4 times a month!! Post code - B901FH

  • donnellythomas Thomas (@donnellythomas) reported

    @ThreeUKSupport You understand it yet seem to do nothing to sort it yet again, why cant i just get a straight answer? Why do i have to wait potentially 9 weeks for a phone after 10+ years of custom and a brand new customer can join you today and have the same phone/contract and get it tomorrow?

  • Redimp78 Redimp (@Redimp78) reported

    @ThreeUKSupport Hello, we bought a second hand iphone and have been using it on giffgaff for three months with no issues, now it says 'no service' and it looks like its been network blocked by you guys, if I send you the IMEI can you look into it for us please?

  • lewisbish_97 Captain underpants (@lewisbish_97) reported

    @ThreeUK are the worst network never any signal 🤯

  • nateeatschicken Nate (@nateeatschicken) reported

    @ThreeUKSupport Hi - Could you provide an idea when you'll be updating the coverage map? I get 5G signal outside my house, but your map says the nearest mast is 2.5 miles away from me?

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported

    @ThreeUKSupport Both require login, but the system is broken. It keeps asking me to reset my password and when I do it tells be there’s been a server error. Seeing as this has been going on for months at least, I assume you know of bug?

  • teewitched Tee ☃️ (@teewitched) reported

    @ThreeUK @ThreeUKSupport is an absolute joke. Was in a Live Chat trying to fix my phone for 45 minutes only for the guy to tell me to turn my phone off and on again which (surprise surprise) didn't fix the problem but DID kick me out of the chat.

  • samsprks Sam Sparks (@samsprks) reported

    @ThreeUKSupport just got a new phone and the signal doesn't work? why might that be?

  • livviandersonnn liv (@livviandersonnn) reported

    @ThreeUKSupport Hi Ali, it wasn’t insured for theft no. The contract between us was cancelled but the direct debit wasn’t and I’ve continued to be charged for 18 months. I have already spoken to your customer services team and no one could help. Can you DM me about my options please?

  • camcanary StewartB (@camcanary) reported

    @ThreeUKSupport no signal today on multiple phones in the CB24 Willingham area. Nothing on the status checker. Any known issues?

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