3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Muhammad Haroon
(@Haroon5661) reported
@ThreeUK @samaritans 1st reply, not bad eh.
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Michael Parker
(@mgp_wcel) reported
@ThreeUKSupport Your customer complaints department are under the impression that the contract was only terminated once you found the handset 🤷 it's actually embarrassing when you read their replies. There have been at least 20 emails between me and them and I estimate 10 'advisors' involved 🤯
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Vicky Osgood
(@VJOsgood) reported
@ThreeUKSupport Your web told my husband it would be 'within 7 days' from Monday which isn't very helpful considering I was previous quoted 48 - 72 hours. Basically, I'm paying for a service that once again I can't use and it's not great. I would like an accurate picture of works please.
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Frankie Gibson
(@Fr4nkie_90) reported
@ThreeUK I'm having issues with scam artists using my number to contact others - who do I contact to sort this out please?
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Untitled Quazz Game
(@Lobster_Goose) reported
How @ThreeUK can consistently fail at delivering a phone for 40 days is beyond me
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Sexy_Jordan__top5%
(@Peachy241) reported
@ThreeUK @ThreeUKSupport 2 phones both **** reception £160 a month for years ! also being told ive used 1500 minutes when ive never used this amount ! only to find out today also beong connected to wifi calls they have the cheek to include this in my paid unlimited minutes !!!! useless customer service
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Christopher Williams
(@chrisdavidwill1) reported
from
Wallasey, England
@ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.
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Olayinka
(@Olayink2610) reported
@ThreeUKSupport Call handler told me, that I would only pay 15 pounds to my new network provider for retaining three mobile number. I did not receive any update from you to let me know I was owing 45 pounds for retaining your number. I only got to know from my credit profile
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Edward O'Donnell
(@EdODonnell1) reported
@ThreeUKSupport Yes I contacted one of your operators, but was only pointed to reset my phone, as there was nothing you could do about the poor signal in the area. Basically unless you improve your range, it's a waste of time having your service
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Zosia Le Bihan
(@ZosiaLe) reported
@ThreeUKSupport hello I got a pay as you go SIM at the airport, can use phone network but cannot use data despite both app and messages saying I have a data balance. Please help me I can't contact a human being from your website.
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amad
(@amadkrd) reported
@ThreeUKSupport I bought 15 iPhones 3 months ago and they never arrived.
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Olayinka
(@Olayink2610) reported
@ThreeUKSupport Why on earth would you flag my credit report with bad debt? Despite paying for a sim contract I did not use because of poor connection in my area, I contacted your customer service with no solution provided. Yet , you rolled over my contract after one year.
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amad
(@amadkrd) reported
@ThreeUKSupport I’ve got a problem
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Rhys Paulon
(@rpaulon93) reported
@ThreeUKSupport Currently on hold to your customer service department, who by the way are the rudest people I’ve ever spoken to.
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Olayinka
(@Olayink2610) reported
@ThreeUKSupport Same contract was automatically rolled over without receiving notice from you. I called in after some months when I realised money was still being deducted from me , to cancel the contract. Call handler asked if I wanted to retain the number, I answered yes.
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