3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Maimona
(@MaimaiKhan8) reported
@ThreeUK the worst customer service I have every received. Spoken to 7 agents, phone cut 3 times... apologies 7 times. My new phone never arrived #worstnetworkprovider
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tumi
(@justpraisee) reported
@ThreeUK I pay you lot too much for my WiFi to be this bad😭
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Barry babtist
(@BabtistBarry) reported
@ThreeUKSupport Yes,it's congestion on the network and the infrastructure has been problematic for 2 weeks now. I live in an area with good coverage but am constantly unable to use the internet due to slow ping rate and slow data.
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Laura
(@LauraCoffin_OT) reported
@ThreeUKSupport I have contacted your customer service (via chat) 4 times in the past 2 weeks to request a sim replacement after my phone was stolen. No sim ever arrives! I am so close to just cancelling my contract. So frustrated.
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许北方xubeifang
(@xubeifang) reported
@DixonsCarphone @ThreeUK @iD_Mobile_UK I have a contract with 3G companies, but 3 companies have been stopped from February 23, and I have been inquiry and don't give any reply. 3 Company service is too bad. I would like to ask 3 companies to provide a network?
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Samah
(@_3sny) reported
They acc annoy me @ThreeUK fix up
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#EndSARS
(@ItsLakeiah) reported
@ThreeUKSupport hello I can’t call the uk & I need help doing so
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🏴 🏳️🌈
(@stegb1987) reported
@ThreeUKSupport hi any issue with Huawei B535 internet as not had any signal or just one bar most of this afternoon
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TheAntiSocialFatMan 🎮🏳️🌈
(@AntiSocialFatMe) reported
You have no idea how frustrating it is trying to build a channel and community around an online MP game when @ThreeUK 4G signal has gotten so bad in the pasty 6 months it's like playing with Dial Up... Even worse is how Three acknowledges that's it's bad, but refuses to fix it.
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Janice Bolton
(@JaniceUK) reported
@ThreeUKSupport Very slow internet speeds yesterday afternoon and again today. Normal speeds this morning but back to <1 mb/s now. RM2 6JH
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Gareth Theobald
(@GarethTheobald) reported
Wow @ThreeUK are you ok ***? Three days of trying to speak with an advisor who's system is working? Not to mention having to sit on a phone mast to get a sniff of a Signal. #ThreeSucks
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Angry Customer
(@OMERTA600) reported
@ThreeUK If you want a company that just takes your money and don't appreciate you then Three UK is the mobile Network for you. I joined three, 4 yrs after they started operation thats10+ yrs ago. This year when Its upgrad time I asked for prices to reflect my loyalty.>>>>>>
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Chloe Cresswell
(@ChloeRaccoon) reported
@ThreeUK Currently at 14 mins on hold to cancel it again.
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Tanya
(@obismonkey) reported
@ThreeUKSupport are there issues with your app? Unable to reset password, keep getting an error message.
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Chloe Cresswell
(@ChloeRaccoon) reported
Had an email from @ThreeUK pretty much "You know that sim you tried to cancel in 2015? We've still been billing you for it, maybe you'd like to change package?"