3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 199
London, England 75
Manchester, England 14
Dublin, Leinster 12
Glasgow, Scotland 10
Bristol, England 9
Cardiff, Wales 6
Liverpool, England 6
Dunfermline, Scotland 6
Birmingham, England 6
Bradford, England 6
City of Westminster, England 5
Hackney, England 5
Middlesbrough, England 5
Belfast, Northern Ireland 5
Croydon, England 5
Peterborough, England 4
Newcastle upon Tyne, England 4
Southampton, England 4
Batley, England 3
Nottingham, England 3
Hammersmith, England 3
Doncaster, England 3
Slough, England 3
Normanton, England 3
Portsmouth, England 2
Sutton, England 2
Northampton, England 2
Maidstone, England 2
Henfield, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • NdavisonR Nicola Davison Reed (@NdavisonR) reported

    @ThreeUK But your service and your wifi is dire - fact and yes I have tried and tried and today as it stands I’m still paying and still ....guess what no WiFi - nice to know you’re consistent

  • kevinke28689564 kevin kelly (@kevinke28689564) reported

    @ThreeUKSupport I am chatting with someone from support at the moment regarding a contract that I tried to cancel last JUNE and have still been paying £36 a month for. I’ve been offered £40. I’ve had 2 texts saying my complaint has been resolved without any explanation to what the resolution is

  • Listent70977919 Listentome (@Listent70977919) reported

    @ThreeUKSupport The same thing that always happens. You tell me you can fix it I line and I have to phone cancellation dept, who then tell me they can't do it either, it has to be done online .... Round and round and round.

  • certitee101 nT_Tee (@certitee101) reported

    NEVER GET A CONTRACT WITH @ThreeUK @ThreeUKSupport BEEN ON LIVE CHAT FOR 3 HOURS. SPOKE TO 6 DIFFERENT PEOPLE. JUST TO BE TOLD I WILL ONLY GET £20 FOR THE HASSLE THEY HAVE CAUSED ME. EVER BUY OF THIS **** COMPANY

  • Jimmbobs JB (@Jimmbobs) reported

    @ThreeUK I agree, like any network iffy in places, but overall im happy, never had a problem

  • kevinke28689564 kevin kelly (@kevinke28689564) reported

    @ThreeUKSupport I contacted chat last week and was told that my complaint was resolved and would receive a full refund. No money has be put in my account so I spoke to someone today who said it was still outstanding. The person I spoke to last week told me he would call me back Saturday.

  • David201130 David (@David201130) reported

    @ThreeUKSupport I upgraded to the iPhone 12 and they said they would send a Sim. 2 sims had come and they said these won’t work as I want to keep the same number. Then was told a new 1 was on the way? Had to contact you guys again to be told there was a network issue and it hadn’t been sent?

  • therowedenator vanlife gooner (@therowedenator) reported

    @ThreeUK @C4Gogglebox Good job you don't need a signal to watch it! Can't wait for my contract to end, compared to O2 on my work phone your network is terrible

  • Shub91 Shub Singh (@Shub91) reported

    @ThreeUKSupport Yes. Connection is only bad inside the flat, outside am getting 5g. I live in a ground floor flat.

  • kevinke28689564 kevin kelly (@kevinke28689564) reported

    @ThreeUKSupport I can get you loads of info but it won’t make any difference. So far 4 outstanding complaints which I will go through the motions and will be contacting your ombudsman service and offcom

  • wrightyrs A Right🙂 (@wrightyrs) reported

    @ThreeUKSupport What is going on with the signal in IG6 2UU?Consistently poor signal,unable to FaceTime at all.Please look into this.

  • AmeliaRoseTighe Amelia-Rose Tighe (@AmeliaRoseTighe) reported

    @ThreeUKSupport Can’t use chat due to postcode issue as it says in my tweets.

  • jimswanstonlive Jimmy Swanston (@jimswanstonlive) reported

    @ThreeUK Shame they cannot sort out there coverage there signal is terrible glad my wife left

  • kevinke28689564 kevin kelly (@kevinke28689564) reported

    @ThreeUKSupport No one called me back. The call this morning was made by my wife regarding another issue. My wife’s contract for my son since he was 14. She cancelled the contract and he took a new one out in his own name (he’s 22 now) 3 contacted her saying there was £10 outstanding balance

  • pickled_tinker Ian Grody (@pickled_tinker) reported

    I miss the reliability of ThreeUK data network in fact, I use a data SIM from one of their MVNO's - an ISP who doesn't deal in BS, is very technically capable and themselves demand reliability. They also use O2 to provide mobile telephony Services. Envious? Should be.

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