3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 86
Edinburgh, Scotland 79
Bristol, England 35
Birmingham, England 33
Glasgow, Scotland 26
Manchester, England 22
Portsmouth, England 22
Cardiff, Wales 17
Liverpool, England 16
Dublin, Leinster 15
Hackney, England 14
City of Westminster, England 13
Newham, England 12
Southwark, England 11
Newcastle upon Tyne, England 11
Bradford, England 9
Sheffield, England 8
Leeds, England 7
Hammersmith, England 7
Normanton, England 7
Islington, England 7
Wolverhampton, England 6
Northampton, England 6
Wandsworth, England 6
Leicester, England 6
Nottingham, England 6
City of London, England 6
Broadstairs, England 6
Belfast, Northern Ireland 5
Telford, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LuisSteuer Luis H Steuer (@LuisSteuer) reported

    @ThreeUK Hi there, is eSim support for Apple Watch coming soon? I’m considering switching my phone to your network and would need the paired watch cellular support.

  • strtwtsn Stuart Watson (@strtwtsn) reported

    @ThreeUKSupport Hi, if I purchase the Samsung Galaxy A52 5G through you does it support WiFi calling and VOLTE? Thanks

  • LeanneFerris3 Leanne Ferris (@LeanneFerris3) reported

    I've said it before and I'll say it again @ThreeUKSupport have got to be the absolute worst network around! Corrupt, making false sales, charging over the odds for a false sale. How on earth do you get away with it! #joke #worstnetwork #avoid

  • craigbarnett craig barnett (@craigbarnett) reported

    @ThreeUK I can’t log into my account.. it says for me to verify email but an email never comes through! (Not in junk folder either) I need to know how long is left on my contract!

  • That_Musician AngstyJew🎶 (@That_Musician) reported

    @ThreeUKSupport I can but I cannot log into my account at all due to "technical" issues.

  • efwolf359 alan edwards (@efwolf359) reported

    @ThreeUKSupport You won’t commit to any time-frame. We’ve been given numerous differing reasons for the delay. The account has had to change ownership twice to try and sort it. The latest yesterday was that the agent refused to fix the problem as both parties weren’t present 1/2

  • efwolf359 alan edwards (@efwolf359) reported

    Well that was another lie by @ThreeUK & @ThreeUKSupport it wasn’t actioned. This time they claim a mistake made by billing nearly two weeks ago caused the latest problem. So much for @Ofcom rules on porting within a day

  • realrellytea relly (@realrellytea) reported

    @ThreeUK @ThreeUKSupport actually the worst company in the world first they don’t give me a refund for the money they owe me then they turn my number off when it was a pay as you go number?

  • antartica81 jorge (@antartica81) reported

    Hey @ThreeUK You've been conspicuously mute. My phone reception is still rubbish yet your online signal checker suggests it's "excellent." Problemo?

  • Andy_cymro Andy (@Andy_cymro) reported

    @ThreeUK is wifi calling down since the last g10 update?

  • AllsopDent Richard Allsop-Dent (@AllsopDent) reported

    @ThreeUKSupport I have put my 3 sim card into a ee mobile, I have used the phone unlock code given from ee, and now my phone is saying sim network pin blocked, please enter network PUK. please can you help?

  • zoelouisemakeup Zoë (@zoelouisemakeup) reported

    @ThreeUKSupport who can I talk to about how terrible the 4g is when I pay a stupid amount of money?!?

  • xcharliekrayx 🩸Charlie Kray 🩸 (@xcharliekrayx) reported

    Having issues with my phone again @ThreeUK I need a chat window to open to solve this

  • JonnySymonds Jonny Symonds (@JonnySymonds) reported

    @ThreeUKSupport The reason I ask for clarification - is that the help on your website tells one to get the number from the settings on the phone, which is fine for a smartphone, but not for a basic big button accessible “pensioner” phone which this is

  • NiltonPertussa1 Nilton Pertussati Junior (@NiltonPertussa1) reported

    @ThreeUK hi there, I know I’ve asked that a lot in the last 2 weeks but what the hell is happening with Three 5G network ? Or even 4G for that matter ? I’ve tried without success to connect to anything in the high street in Crawley (yes the high street in central Crawley)!!!!

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