3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 111
London, England 56
Bristol, England 36
Glasgow, Scotland 35
Manchester, England 30
Liverpool, England 30
City of Westminster, England 17
Dublin, Leinster 16
Birmingham, England 14
Portsmouth, England 13
Southampton, England 10
Woodside, England 10
Hackney, England 9
Bradford, England 9
Southall, England 9
Cardiff, Wales 8
Leeds, England 6
Nottingham, England 6
Newham, England 5
Hammersmith, England 5
Newcastle upon Tyne, England 5
Peterborough, England 5
City of London, England 5
Croydon, England 5
Northampton, England 5
Southwark, England 5
Coventry, England 5
Batley, England 4
Normanton, England 4
Kensington, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ThorntonT Tom Thornton (@ThorntonT) reported

    @ThreeUKSupport any update on when the internet will be fixed? Why aren't you updating your service checker with this problem? People are relying on you to work from home.

  • rAtAtAt90813358 rAtAtAt (@rAtAtAt90813358) reported

    @17mxmi @ThreeUK yeah same here ..strange how it goes down just after they take your money

  • jamespatten17 JP (@jamespatten17) reported from Oxfordshire, England

    I’ve said it plenty of times before and i’ll say it again; @ThreeUK @ThreeUKSupport 4g coverage is shite. Full bar signal yet nothing loads. Time to change providers.

  • CocoKiia Kiia_coco (@CocoKiia) reported

    @ThreeUKSupport I’ve been baring with you for 16 years. When is this going to change? Next week it will be the same issue again and I’ll be asked if I’ve opened my window to let the signal in! 😒

  • SyedAli70982353 Syed Ali (@SyedAli70982353) reported

    @ThreeUKSupport Also is there any issues in the FY1 6JS area as the internet is really slow since 6 months now where i get over 500mb and then get 1mb speeds

  • MJH_triathlon Michael 🏊🏻‍♂️🚴🏻‍♂️🏃‍♂️🇪🇺 (@MJH_triathlon) reported

    @ThreeUKSupport why is your signal so dreadful in London? Might as well not have had my phone with me today.

  • tma_ox Tammy💞 (@tma_ox) reported

    @ThreeUKSupport I spoke to Peter in the online team and also Shraddha - from customer complaints the manager who finally called me back. Everything has been sorted for now but let’s see by next week if I receive my refund!

  • GardenJarmans JarmansGarden (@GardenJarmans) reported

    @VodafoneUK You have lost me after 17 years with your network. It's a shame your customer service rep. couldn't help me. @ThreeUK hello :)

  • CocoKiia Kiia_coco (@CocoKiia) reported

    @ThreeUKSupport If you fix your service then maybe it would relieve my anxiety and I wouldn’t feel this way. I have deadlines to meet and because of you I am going to miss them which could lead to me losing my job. How do you plan on helping with that?

  • AngieOriba Angie Oriba (@AngieOriba) reported

    @ThreeUK ..On Top of that I'm now paying for a service I'm not recieving. You changed your polices with out any info which kicked in the year July. Afew months after my network was cut off while I was still paying. It's hard to receive any email confirmation from this company.

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported

    @ThreeUKSupport Looks like the problem has been resolved now. 👍

  • MattKolacinski Matt Kolacinski (@MattKolacinski) reported

    Can't believe the network is still having issues... #3mobile #networkdown @ThreeUK

  • tma_ox Tammy💞 (@tma_ox) reported

    @ThreeUKSupport @ThreeUK @ThreeUKSupport - this link you sent me is not working. I am still waiting for a manager to call me back !!!

  • CocoKiia Kiia_coco (@CocoKiia) reported

    @ThreeUKSupport The outage started on Thursday, not yesterday. People started reporting it yesterday. I know my postcode isn’t up and running as I am currently at home next to my hub and taking ridiculous amounts of time to do anything. There’s not even 5G available in my area at all.

  • Coolsambob Sam Cannon (@Coolsambob) reported

    The best thing about having my phone contract and home internet with @ThreeUK is that when it goes down in my area I get to sit in the dark with a cold cup of tea and watch Freeview.

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