3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 119
Edinburgh, Scotland 82
Bristol, England 48
Birmingham, England 38
Manchester, England 32
Portsmouth, England 24
Glasgow, Scotland 23
Hackney, England 21
Cardiff, Wales 20
Liverpool, England 17
Dublin, Leinster 16
City of Westminster, England 15
Newham, England 14
Croydon, England 14
Sheffield, England 12
Southwark, England 12
Newcastle upon Tyne, England 11
Leeds, England 9
City of London, England 9
Islington, England 8
Nottingham, England 8
Southampton, England 8
Normanton, England 7
Northampton, England 7
Bradford, England 7
Wandsworth, England 6
Southend-on-Sea, England 6
Peterborough, England 6
Kensington, England 6
Ilkeston, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lovatic_x_ Lauren🖤🦋 (@Lovatic_x_) reported

    paying over £70 for a phone and not having signal should be illegal @ThreeUK should get money back for this.. i don’t pay this amount to have to rely on my wifi 97% of the time

  • GordonGlover18 Gordon Glover ( Mr Star Wars ) (@GordonGlover18) reported

    @chriswb @ThreeUKSupport You 3 network at 333 is closed.

  • onixdna OA21 Ltd UK (@onixdna) reported

    @ThreeUKSupport Thanks ...its a free market i will walk away smart .. loose a customer from 2014 ...stupid award given...have you heard of soft disconnect ..it was working yesterday ...STUPID

  • t70mpu Shane (@t70mpu) reported

    @ThreeUKSupport I’ve had for broadband router for 2 years with no issues. The past week has been dysfunctional and all I get here is stock answers. Forget it. And forget me as a customer.

  • cheeryrosie CheeryRosie blinkered fan #JusticeForJohnnyDepp 🍩 (@cheeryrosie) reported

    @ThreeUKSupport Its started working i think the problem may be the phone. Its insured but I've barely had it a year its S20+

  • johnbolch LBJ Honcho (@johnbolch) reported

    @ThreeUKSupport Ok, I now realise why the final bill can't be until after the end of the contract, as I could incur charges over the monthly payment. I won't though, as I haven't used the service for years. As for the collection calls, I will now be ignoring them. [1/2]

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport @anjanaann What is right with this service??

  • nx1977 HiS (@nx1977) reported

    @ThreeUK why is my renewal plan price WORSE than a new customer can get & what I have now ? Been loyal for a number of years now 😕 @CMAgovUK

  • Its_Pura Pura (@Its_Pura) reported

    @ThreeUKSupport Any updates or delays for boosting the capacity? Still having the same issues today. NR7 9QE

  • beachcombing_b beachcombing_biker (@beachcombing_b) reported

    @ThreeUK Why am I stuck in an endless loop on mythree?! Its been a few days and I've managed to access my details once briefly. Keeps sending me to the sign in page.

  • Harper841 Harper84 (@Harper841) reported

    Cannot wait till my contract ends with @ThreeUK Get the signal of a Nokia 3310 in a vault. In fact this tweet prob wont even send

  • BecS_1007 Rebecca Shaw (@BecS_1007) reported from Stoke-on-Trent, England

    @ThreeUK Is there a Broadband issue in the ST4 area?

  • CatB_ Cat 🖤 (@CatB_) reported

    @ThreeUKSupport That's super unhelpful I'm surprised you can't just set it to cancel on expiry like most other phone companies can. Not looking forward to the next 4 months now but I guess a policy is a policy.

  • VictoriaMWright Victoria Wright💜💚🤍 (@VictoriaMWright) reported

    @ThreeUKSupport Replacement SIM for an existing 3 account. Have popped it into new phone. Have got WiFi and it’s completing set up. No mobile network for calls. Tried activating SIM on website but kept saying ‘technical errors, try again later’. Phoned and got same message.

  • Ade_HRV AdeH (@Ade_HRV) reported

    @ThreeUK Absolutely shocking service. I have spoken to them many times to be told problems will be fixed but 10 months later it's still the same almost none existent service. Painfully slow eg, it takes over 1 minute to login to PayPal account. Calls drop out all the time.

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