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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Normanton, England 7
Brighton, England 3
London, England 63
Manchester, England 23
Wigan, England 2
Poplar, England 4
Crawley, England 2
Bristol, England 18
Hammersmith, England 9
Henlow, England 1
Luton, England 3
Portsmouth, England 7
Southwark, England 8
Ipswich, England 1
Paignton, England 2
Glasgow, Scotland 14
Totnes, England 1
Cambridge, England 1
Brackley, England 1
Wantage, England 1
City of London, England 5
Dublin, Leinster 17
Edinburgh, Scotland 53
Nottingham, England 6
Swaffham, England 1
Airdrie, Scotland 5
Cardiff, Wales 6
Gillingham, England 1
Leicester, England 3
Widnes, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DJ58949
    D J (@DJ58949) reported

    @ThreeUK why is your 5G so bad? I never seem to have any form of signal, no matter where I am.

  • Aerobicedge
    Sandra H (@Aerobicedge) reported

    @ThreeUK I am so fed up with this extremely poor Broadband. I've complained twice and been told it's a mast being fixed. 3 weeks later there is No improvement. It's like living in the dark ages!! Upload speed of only 3.76mb/s

  • StensonRita
    RitaM (@StensonRita) reported

    @ThreeUK when will the problem with your signal be sorted. I havn't had any reception since about 1pm...post code HA8

  • fortesqueplynth
    Fortesque Plynth Esquire (@fortesqueplynth) reported

    @ThreeUKSupport when i joine three i got i brought over my old number. This morning i purchased a £5 daily roaming add on but that has gone to the original number. Help.

  • 4ston420
    Aston (@4ston420) reported

    @skunkcityseeds @ThreeUK Ooh I didn't know they merged with Vodafone 😐 that says alot tbh... They upped my bill not to long ago and I said I was going to leave what not for a better deal.. they didn't offer anything better same plan same signal more money... Make it make sense 🤔 just daylight robbery

  • LashbrookLushes
    Glen & Jo (@LashbrookLushes) reported

    @ThreeUK home broadband in BN24 absolutely useless today. Please sort it out or give me a refund #fail

  • zappomatic
    Tom (@zappomatic) reported

    Soho is absolutely dead tonight. So why am I unable to use my @ThreeUKSupport data? I always put it down to the place being busy but clearly something is wrong.

  • garyisatwit
    Gary Young (@garyisatwit) reported

    @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

  • MrPippy
    Pip (@MrPippy) reported

    @ThreeUK are your Complaints Team okay? Might want to check in on them. I have specifically asked to keep all correspondence regarding a complaint in writing. They have been harassing me daily with multiple calls but despite reminding them I expect written comms, they still call.

  • Benny__H
    Benny (@Benny__H) reported

    @ThreeUK Hi can you help with a three plus question? I downloaded a voucher code for a £1 cafe Nero...the app says I've already downloaded it but when I go to my codes to find the qr code it says I've got no codes. Thanks

  • aloevera75
    sharon pollard (@aloevera75) reported

    @ThreeUKSupport I have unlimited calls but I can't call anyone, I have received a message saying I've reached my spend cap, but I don't have one.ive turned my phone off and back on. My friend has the same issue.

  • clloyd3003
    C Lloyd (@clloyd3003) reported

    @ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning. @ThreeUK

  • loulitagill
    loulitagill (@loulitagill) reported

    @ThreeUK @ThreeUKSupport now you want to charge me £13.92 for a service I wasn’t even using during the 16-20 May when I had no mobile WiFi installed because you kept sending me packages with missing equipment. Worst experience with a company ever!

  • radagastcb
    Cliffy (@radagastcb) reported

    @ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.

  • loneyai
    Ailon (@loneyai) reported

    .@ThreeUK your customer support is horrible. Won’t let me cancel a broadband contract. I am now considering switching my mobile provider as well.

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