3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 105
London, England 104
Bristol, England 50
Birmingham, England 34
Manchester, England 33
Glasgow, Scotland 25
Cardiff, Wales 24
Portsmouth, England 20
Hackney, England 18
Dublin, Leinster 17
Newham, England 15
Croydon, England 15
Southwark, England 14
City of Westminster, England 14
Liverpool, England 11
Nottingham, England 11
Southampton, England 9
City of London, England 8
Sheffield, England 8
Batley, England 8
Kensington, England 7
Bradford, England 7
Normanton, England 7
Crawley, England 7
Leicester, England 7
Leeds, England 7
Northampton, England 6
Ilkeston, England 6
Newcastle upon Tyne, England 6
Hammersmith, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • thenaughtysquid name cannot be blank (@thenaughtysquid) reported

    @ThreeUKSupport are you doing any work in Devon? Call quality is really bad

  • ContentedMuslim Tanim Quraishi (@ContentedMuslim) reported

    @ThreeUK why is your internet so crap.

  • g_m_logan Graham Logan (@g_m_logan) reported

    @ThreeUKSupport Trying to setup myThree account and getting MY3-CHANGE-EMAIL-RESPONSE-ERROR, so if my wife for her account? The accounts are 3 Business accounts. Help please!!

  • DrewFabolous 🅳🆁🅴🆆 (@DrewFabolous) reported

    @ThreeUKSupport hi Pete, I just tried to query this same thing via the live chat, it seemed to open two diff pages ... so I closed down the chat and reverted to this. I wasn't using the online store at all. I am just concerned about my no. and a/c now.

  • katelyn01334577 katelyn (@katelyn01334577) reported

    @ThreeUK mate sort your **** out topped up my phone 3 days ago it’s still not worked ...******** I’ll just change my network

  • steveandgem Steve and Gem (@steveandgem) reported

    @ThreeUKSupport your 4g service level in Kilmarnock town centre is very poor. Fine in most other areas of the town but this is really off putting.

  • stech69 Steve Hume (@stech69) reported

    @ThreeUKSupport That’s might be so but in the meantime that does nothing for the signal and the quality that I used to get from you.

  • DrewFabolous 🅳🆁🅴🆆 (@DrewFabolous) reported

    @ThreeUKSupport hi Pete, your online service are not very helpful. I can see when I log into my 3 app it infers an upgrade is being actioned, which I do not want. and I have now been sent two security codes ? - this is very confusing and unhelpful. is anyone else able to assist pls thx

  • stech69 Steve Hume (@stech69) reported

    @ThreeUKSupport your network is really becoming poor. Especially the internet. Your app or network checker no longer allows to report a problem. I have many account you you but over the last 6 months have closed 3 and really am thinking of doing the same to the others.sort it out

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport Direct debit cancelled. Not paying until this poor connection is sorted . So don't send Any texts about about pay up or services will be restricted because I'll terminate the contract and you won't get any money

  • NaickerJason Jason Naicker (@NaickerJason) reported

    @ThreeUK is there any date when the signal is going to improve in E18? It's been bad/non existent for a couple of weeks now and your coverage checker says that you're still working on it

  • TLvdHE tim (@TLvdHE) reported

    @ThreeUKSupport Hi Fraser, the problem is with the entire customer support process. No one in the organisation takes ownership. I am getting passed around from person to person on live chat, phone and twitter. I am made to feel like an inconvenience to the team.

  • timhorne85 tim (@timhorne85) reported

    @ThreeUKSupport, unfortunately it’s been 3 weeks now that my 3/4g coverage has been unacceptably disgraceful!! 0.12 meg most of the time and can’t even watch YouTube with these awful speeds!! What’s happening with the network here in Killin as you’re not updating us!!

  • davidL0ND0N David (@davidL0ND0N) reported

    Worst service provider and customer service @ThreeUK @ThreeUKSupport 👎👎

  • Ipunchedalion Chris Hollands (@Ipunchedalion) reported

    @ThreeUKSupport Yes, but it just seems to drop signal a lot in other places. I’ve never before had a network which required me to manually change my mobile data to 3G to get it to function. It’s crazy and very frustrating

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