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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Enfield Town, England 2
London, England 90
Newham, England 13
Manchester, England 23
Southwark, England 12
Tower Hamlets, England 1
Nottingham, England 7
Durham, England 1
Gosport, England 4
Llanelli, Wales 1
Amersham, England 1
Barnet, England 4
Rochdale, England 3
Birkenhead, England 1
Glasgow, Scotland 26
Bath, England 3
Southend-on-Sea, England 5
Southampton, England 4
Croydon, England 4
Bradford, England 10
Hackney, England 15
Edinburgh, Scotland 78
Telford, England 4
Birmingham, England 33
Leeds, England 7
Betws-y-Coed, Wales 1
Cardiff, Wales 17
Wolverhampton, England 6
Derby, England 3
Southall, England 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • TeaKayB
    Tom⇒maths AMIMA (@TeaKayB) reported from Milton Keynes, England

    I recently left @ThreeUK 's broadband "service" and they've sent me a "leaver's survey". The survey won't load. This couldn't be a more appropriate situation, given my experiences with them to date.

  • asharmabooks
    अनुष | Anush (@asharmabooks) reported

    @ThreeUKSupport I left an end-of-contract survey review with some complaints. Seriously, the service was awful - I know my voice is high, but one staff member refused to believe I was the account holder for my own contract.

  • MrN_Primary
    Mr N🌟 (@MrN_Primary) reported

    @ThreeUK I expect someone to message me. I am seriously considering leaving your network, what a shambles.

  • jasonpfilio
    Jason Filio (@jasonpfilio) reported

    At a time when @apple and @ThreeUK are making record profits. I’ve to take time off paid work to sort out a manufacture a problem

  • FaxBrony
    Kurtis Steele🏆🏆🏆 (@FaxBrony) reported

    @ThreeUKSupport No, apparently the issue solves itself when you let your phone die and recharge

  • shahriarsabet
    Shahriar Sabet (@shahriarsabet) reported

    Three days with no signal on @VodafoneUK in SW19! It’s quite rich of #Vodafone to advertise wifi calling as one of it’s own features while I have been reliant on @ThreeUK 5G broadband to relay calls and data due to this. I guess I need to fully move to a more reliable provider.

  • shahriarsabet
    Shahriar Sabet (@shahriarsabet) reported

    @VodafoneUK @ThreeUK It’s more a case of #Vodafone struggling to fix a fault and provide reliable service. I have alternatives in place to deal with potential bad service. Will DM.

  • elliemillsy1
    ellie 💜💛💚 (@elliemillsy1) reported

    @ThreeUKSupport ordered my phone last month. Endlessly promised it will arrive tomorrow then get told actually not until the 20th not good enough!!! I was told I need to cancel my upgrade and re-upgrade so I can collect from a store tomorrow is this right????

  • spot_trader
    Vintage Trump. (@spot_trader) reported

    @ThreeUKSupport data appallingly slow this morning in Putney

  • JanMaff
    Janis Smith (@JanMaff) reported

    @ThreeUKSupport I have tried what you said and I suggest you get your so called engineers back on the job. My internet is just as bad if not worse than before, I am having to use cellular data most of the time and that is also crap. I’m paying for a service that I am NOT GETTING.

  • J_Langston_NUFC
    Jay Langston (He/Him) (@J_Langston_NUFC) reported

    @ThreeUKSupport messaged you on live chat… told they couldn’t help me cancel and have to ring up, all numbers not working. You are being obstructive in my desire to cancel. @Ofcom

  • cosmetic_candy
    Miss Candy (@cosmetic_candy) reported

    @ThreeUKSupport Hi my son had his phone stolen it had a 3 pay as you go sim inside, do I need to cancel it?

  • MarkHep49004525
    Mark Hepburn (@MarkHep49004525) reported

    @ThreeUK @PostOffice unable/unwilling to help either

  • Danielh54747438
    Danielhorn (@Danielh54747438) reported

    @ThreeUKSupport trying to get PAC code and I am getting an error text back from 65075 saying you cant process request due to system issue. Is the service down?

  • spot_trader
    Vintage Trump. (@spot_trader) reported

    @ThreeUKSupport data appallingly slow this morning in Putney High Street

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