3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Little Wonder
(@Little_WonderUK) reported
@ThreeUK I'm finding it impossible to make calls on your service. It just cuts out all the time. 🤬
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Lucas
(@LucasJTGleed) reported
@ThreeUKSupport remind me why I’m spending £40 per month with you when your service is diabolical!? 🙃🥺😩
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James Arnold
(@arnie1984) reported
@ThreeUKSupport have you a direct number please for the Staines Store? I've got an issue where I was told to return a device there but I'm still getting charged for it over a month later.
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Tim Mottram
(@timothydavidmo1) reported
@ThreeUKSupport @TaheriRohollah Acting like you'll actually fix your customers issue. You exist to steal money, that's it.
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Give me a sec..
(@Justasecondhere) reported
@ThreeUK @GoogleUK Three..wtf is going on with your data. Practically no connection since Friday??
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UnicornsRock 🏳️🌈🏳️⚧️
(@UnicornsRockUK) reported
Hey @ThreeUKSupport How do I contact you to report a possible fraud. You won't let me message you via your website because I'm not a customer.
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Spaceman
(@SpacemanYNWA) reported
@ThreeUKSupport hello need help you don’t answer your phones!!! My phone broadband isn’t working after being “fixed” yesterday after HOURS wasted. I do not have time for this. DM me asap so I can cancel this terrible product and finish with your terrible company.
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AK Connor
(@EllaAnnaKajsa) reported
@ThreeUKSupport Speed of mobile broadband has slowed to 0.87 Mb. No reported network outage in my area. No live chat available. What's going on?
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James Arnold
(@arnie1984) reported
@ThreeUKSupport It was a broadband hub and nope they took it and said I didn't need anything as customer support confirmed I could take it back to the branch I collected it from. It's so frustrating
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James Arnold
(@arnie1984) reported
@ThreeUKSupport I was told by 3 customer support over the phone that the 3 branch will deal with the device as that's where I got it from. And yes, yes it is they don't answer
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___
(@7alboy) reported
@ThreeUKSupport The recent coverage problems - leaving me with no way to communicate with family - are the final straw. I’m leaving regardless, but I think a gesture of apology from Three is long overdue.
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Catherine Philpott
(@Catheri74543541) reported
@ThreeUKSupport Tried this no escalation team work at weekends now waiting a couple of days for someone to call me back. Why deliver a replacement stolen phone that requires me to hand over my device. I feel like I am in the movie Groundhog Day. Same issues, emails and conversations every day
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Abdi
(@Abdirahmanooo) reported
@ThreeUKSupport Is your network down in Pinner? Hasn’t been working for a few days now?
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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jeppu127
(@jeppu127) reported
@ThreeUK How about having a good customer service number to contact you pls