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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belfast, Northern Ireland 4
Southall, England 3
Southwark, England 7
Cardiff, Wales 7
Keighley, England 1
Lowestoft, England 1
Glasgow, Scotland 35
Edinburgh, Scotland 77
Newcastle upon Tyne, England 5
Perth, Scotland 1
Romsey, England 1
Bradford, England 2
Coventry, England 1
Birmingham, England 13
Batley, England 2
Stafford, England 1
Northampton, England 3
Blackburn, England 2
Normanton, England 6
Portsmouth, England 11
Halifax, England 3
Witney, England 1
Luton, England 3
London, England 39
Airdrie, Scotland 11
Hackney, England 10
Ealing, England 1
Manchester, England 5
City of Westminster, England 8
Liverpool, England 6
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • awpthorp
    Alex 💪 (@awpthorp) reported

    @robj3d3 @ThreeUK Doesn’t sound right. I was with three for 5 years whilst abroad. Now I’m with EE and no issues.

  • jamesshawvideo
    jamesshawvideo (@jamesshawvideo) reported

    Hey @ThreeUK - why is your mobile home broadband so consistent awful? I’ll be removing my direct debit and sending your hub back the shop. You cannot charge people for such a poor service.

  • ClarityClack
    ᗰOOᑎ 🌙 (@ClarityClack) reported

    @Baz69 @ThreeUK Oh this is awful.

  • VuFromTheMirror
    JBids 🐷🟪 (@VuFromTheMirror) reported

    Will the £1 Nero coffee be returning @ThreeUK @ThreeUKSupport ? This was a customer retainer for me and I'd like to know whether to hold on or jump ship now?

  • Gary_Kilroy
    Gary Kilroy (@Gary_Kilroy) reported

    I'm with @ThreeUK I recently got an email telling me they've merged their network with @VodafoneUK and I can connect to both and get better coverage. The service has got worse!

  • DAlqomlas
    Donia Alqomlas (@DAlqomlas) reported

    @ThreeUK @ThreeUKSupport Need help i payed 40 pound to my sim but still not activate what should i do to return my number that i used it more than 10 years

  • PiRaticus
    MH (@PiRaticus) reported

    @robj3d3 @ThreeUK What did Three support say?

  • JadeThinksALot
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🍉 Jade 🇵🇸 (@JadeThinksALot) reported

    @ThreeUK won’t be keeping me as a customer. Reception is crap and the Nero coffee was the one redeemer. Now it’s £2 and can only claim within the hour, if you wait too long all the codes are gone. Useless.

  • wearealienuk
    Brush My Teeth (@wearealienuk) reported

    What on earth has been going on with your network today in TN2 it’s awful @ThreeUK

  • garycbeckett
    Gary Beckett (@garycbeckett) reported

    @ThreeUKSupport I have the serial number of a purchase but need the imei number is this possible please - your shop can not help me

  • rohittkumarr28
    Rohit Kumar (@rohittkumarr28) reported

    @ThreeUK what a terrible service. The WiFi isnt working for more than a week now in Bermondsey area and you dont even have the decency to reach out with the details of by when the service will be back to normal. You dont even have a functioning Call Center.

  • burakeregar
    Burak Eregar (@burakeregar) reported

    @robj3d3 @ThreeUK been using o2 and spent more than a year out of the UK and never had an issue though, i am paying monthly not pre-paid

  • demube
    Deborah Benady 💙 (@demube) reported

    @ThreeUK every time I try to make a call my signal cuts out. This has been going on for week. I live in SE13. I cannot ring you to complain! Please sort it out!

  • Teachertweet87
    H (@Teachertweet87) reported

    @ThreeUKSupport hi I’m having repeated issues with my data roaming. Talked to live support but no solutions - how do I get help? Abroad for 4 more weeks and need a solution

  • FoxRunTime
    fox  (@FoxRunTime) reported

    @applemusic when @threeuk has bad service (always) this is not permission to randomly skip songs while they're buffering

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