3 (Three) Outage Map
The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Red Beard (@Nickjames820) reported from Camden Town, England@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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Christian (@FlappyBerk) reported@ThreeUKSupport I raised this at the point when I joined my SIM contract & stayed on (repeated) assurances that it was in the process of being repaired. Now after 3 months that's changed to there being no plans to fix. Is an early PAC out to another network possible in this circumstance? Thanks
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Christian (@FlappyBerk) reported@ThreeUKSupport It's the town centre (although home speeds aren't much better). Coverage checker says "very good service", I was originally told it was a fault that was being fixed? Is there going to be any attempt to resolve so there's a decent service in this town?
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Peter Sobocki (@PSobocki) reported@ThreeUKSupport 4g Network service in Walsall WS4 has been almost non existent all week. Came back for a few hours one evening but down again now. No bars visible and WiFi calling is enabled. Any update on this?
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jen_f16 (@jen_f16) reportedVery good service from @ThreeUKSupport on online chat sorting out an upgrade
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Bready Mercury CLERK! (@LlamaBusiness) reported@PyramidHead76 @ThreeUK I was ready to downgrade to a SIM only deal, but their CS was so bad, I lost it and cancelled the lot. Must cost them millions to try and “retain” customers.
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Cait (@Caaaitberridge1) reported@LlamaBusiness @ThreeUK Legally they now have to pay it back - my mums account was hacked by a member of their staff and upgraded and they’ve still never refunded her for it so good luck
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MidfieldEngine (@MidfieldEngine) reported@OlIyCFC @ThreeUK logo is the worst logo in football history. At least they could use their name in letters...
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Hannah (@hannahionia) reported@ThreeUK I need help cancelling the add-on data I have. I have tried online multiple times and messaged the live chat too but every time they say it’s sorted and it hasn’t been!! I’m sick of paying for something I’ve been trying to cancel for months
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Jordan Tandy (@_JRTandy_) reported@ThreeUK Any chance that eSim support will be coming to Apple Watches soon?
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Tech (@TechnicalKante) reported@ThreeUK @ConnCFC "3" looks bad
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Simon⚜️ (@CFCSimon_) reported@AbsoluteChelsea @Footy_Headlines This is absolutely atrocious. A disgrace. **** Nike and @ThreeUK
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⁈KateLucie (@KateLiz_) reportedcan @ThreeUKSupport tell me why a phone contract i cancelled 2 years ago got sold to a debt collecting company BEFORE 3 decided to ask if i could just simply pay them? i cba berating poor Kinjal over live chat anymore, he's got no clue either it's not his fault
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Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported@ThreeUKSupport my Three voicemail is not working I can’t access my voicemail messages.
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John (@j_macca7) reported@LlamaBusiness @PyramidHead76 @ThreeUK I got so exasperated with these clowns I managed to get out of a contract mid term with no liability. The customer service is, aside from the signal of course, woeful.