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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bristol, England 35
Croydon, England 5
Blackburn, England 3
Liverpool, England 17
Batley, England 4
Middlesbrough, England 6
Margate, England 1
Ashton-under-Lyne, England 1
Romsey, England 1
Spalding, England 1
London, England 80
Oranmore, Connaught 1
Westhill, Scotland 1
Teddington, England 1
Newham, England 9
Manchester, England 24
Dublin, Leinster 16
Halifax, England 4
Tamworth, England 1
Kingston upon Hull, England 3
Widnes, England 1
Aberystwyth, Wales 1
Southend-on-Sea, England 5
Edinburgh, Scotland 67
Cork, Munster 1
Hammersmith, England 8
Leeds, England 8
Birmingham, England 36
Falkirk, Scotland 2
Ashford, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Katie_WJourno
    Katie Williams (@Katie_WJourno) reported

    @SMARTYMobileUK (@ThreeUK) @VodafoneUK 4g signal for both has dropped since 1pm in Doune. Even though signal bars showing on phone, no Internet connection. What's going on??

  • MrSacs
    Colin (@MrSacs) reported

    @ThreeUK Should never have taken the no additional cost "feel at home" away from the advanced plans. That's the sole reason I'll be looking elsewhere once up for renewal.

  • GekstacyMusic
    ɢᴇᴋꜱᴛᴀᴄʏ (@GekstacyMusic) reported

    @Ma77Austin @ThreeUK @O2 Wait they HAD a discount? I’ve been with three for 5 years and I never knew that??🙄

  • Callumj39903313
    Callum jones (@Callumj39903313) reported

    @ThreeUKSupport You’re still back to a menu all I want to speak to is a person I think this might be a trip to the store and cancel cancel the contract this is a poor way to run a business😡😡😡

  • dianefd11
    Diane FD (@dianefd11) reported

    @notJonahVeep @EE @ThreeUK I've had about 6 replies off them in 24hrs. Do another tweet. They've asked me to dm them with my complaint this morning. Good luck

  • GekstacyMusic
    ɢᴇᴋꜱᴛᴀᴄʏ (@GekstacyMusic) reported

    @Ma77Austin @ThreeUK @O2 **** my entire existence

  • Nigel_Gamble
    Nigel Gamble (@Nigel_Gamble) reported

    @ThreeUK Do NOT switch to Three Business. I made the mistake of switching in January and six months later the billing is still not correct and does not agree with the appalling @SalesforceUK customer portal. Do NOT switch to Three Business.

  • stooopidboy
    grumpy (@stooopidboy) reported

    @ThreeUKSupport I am, priyanka is the operator. She says you will not help, only she can access three. I just want to know where my phone is and will it come today. Priyanka will not make.any effort to find out & will not escalate to any one that can. Just gives me the option to cancel.

  • AgentLittleP
    Paul P (@AgentLittleP) reported

    @PaulCowland_ @VodafoneUK Heard the Horror stories of Vodafone which has always put me off as well as EE, been with O2 for years but recently switched my junk number (when don't wanna give my personal one out usually for shopping online) from Virgin mobile (voda network used) to SMARTY (ThreeUK) very good

  • TheAnthonyMark
    Anthony (@TheAnthonyMark) reported

    @ThreeUKSupport @MXOFO Do you not think that the warning should come as soon as you connect to the network Holly? I wasn’t aware that ship networks existed until I saw this tweet. I’m on Three and could easily do the same thing thinking I was getting signal from the mainland still.

  • stooopidboy
    grumpy (@stooopidboy) reported

    @ThreeUKSupport I've now cancelled & left you after 10 yrs. For what it's worth I'd suggest an overhaul of customer services is required or you're going to lose customers hand over fist. Sad that a once excellent company is now so poor. Thank you for 9 years of excellent service before this.

  • aedlein
    Rah Rah Cat (Conservatorship Era) (@aedlein) reported

    @ThreeUK Hi there, my phone been saying “no service” since this morning, is there any way i can fix that? :( Try to connect to my account but i’m not receiving the 6-digit code

  • MrJoestarsBro
    MightyK: Doolally Mood Boy (@MrJoestarsBro) reported

    @ThreeUK so once again, wifi is being terribly slow for no good reason and it keeps fluctuating between good and absolutely awful, which it really likes to stick on.

  • tittleoftattle
    tweebag (@tittleoftattle) reported

    @ThreeUKSupport Hi, the problem is I haven’t received a password by text. So I’m trying to reset it and get that message. Can you send me a password please?

  • schmoomar
    Reverend Black Cookie (@schmoomar) reported

    @ThreeUKSupport @aedlein I tried restarting, the signal came back for all of 3 minutes and disappeared again. WHY AM I PAYING FOR THIS

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