3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 129
London, England 47
Bristol, England 31
Liverpool, England 29
Glasgow, Scotland 17
Dublin, Leinster 17
Manchester, England 17
Dunfermline, Scotland 15
Portsmouth, England 11
City of Westminster, England 10
Birmingham, England 10
Woodside, England 10
Southall, England 9
Southampton, England 8
City of London, England 7
Hackney, England 7
Middlesbrough, England 5
Peterborough, England 5
Coventry, England 5
Hammersmith, England 5
Newcastle upon Tyne, England 4
Northampton, England 4
Croydon, England 4
Belfast, Northern Ireland 4
West Bromwich, England 3
Barnet, England 3
Kensington, England 3
Newham, England 3
Ealing, England 3
Halifax, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • owensibley7 owen sibley (@owensibley7) reported

    Really disappointed with @O2 service, I am having issues joining them after 13 years with @ThreeUK

  • Prehistory Christopher Seddon (@Prehistory) reported

    .@ThreeUKSupport Are you trying to outdo Virgin Media for wasting my time? Several minutes filling in my details, then 'no operators available". In any sane universe I'd be told this BEFORE wasting my time, but then I guess normal rules of customer service don't apply to telcos.

  • cvnm1997 Màñi is my name (@cvnm1997) reported

    @ThreeUK Hello, I thought this is a good network and changed my number to three and also I have changed my friends number to three mobile as well. And then I got to know this is the shittiest networt,My sim and there sims were suspended and it's been 25-40 days no response.

  • Lord_Chappers J Chapman (@Lord_Chappers) reported

    @ThreeUK any reports of issues in RH11? Phone and home broadband both absolutely crawling right now.

  • thisisgilbs Craig (@thisisgilbs) reported

    Love that the @ThreeUK live chat says to hang on whilst I’m connected then the app crashes…

  • VinayRe18733328 Vinay Reddy (@VinayRe18733328) reported

    @ThreeUKSupport one of the worst services i ever had with your three they suspended my number without any reason and if they ask customer care team they say we don’t know and i approached three store they also told same answer then where can i go and ask for help

  • kaymulaa__ - (@kaymulaa__) reported

    @ThreeUKSupport has to be one of the worst companies. Live Chat if you need support. Call a different department and they send you to live chat that says no operators are online. Card gets charged after telling you there’s a technical issue🤔

  • _from_my_lens_ FromMyLens (@_from_my_lens_) reported

    Arrived safe and well in Barcelona. Only to be let down by @ThreeUK with no international roaming. Notified them in advance and told to wait 4 hours. 12.5 hours later still no access and the maps I planned out for sightseeing . Any chance you can pull your finger out three?

  • DontLoseWhoUAre Charlotte (@DontLoseWhoUAre) reported

    @ThreeUKSupport Italy. Yes my phone was connected to a network but I wasn’t using it for anything apart from taking pics, recieving texts, and using my mum’s phone’s hotspot. I had mobile data and roaming turned off in my settings. I used Go Roam 3x during my hols but not 5x as my texts show

  • ShxdowHerondale Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England

    @ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning

  • _from_my_lens_ FromMyLens (@_from_my_lens_) reported

    @ThreeUKSupport No data. I turned the photo on and off c. 30 times the 3rd operator fixed the problem as it was at you end not activating the services. I will put in an executive complaint when I get back as holiday disrupted and I have been out of pocket.

  • lockestock8 james locke (@lockestock8) reported

    @ThreeUK terrible service once again , next time you rob me, can u put a mask on? Best wishes big swigs

  • KireeP24 OGKP24 (@KireeP24) reported

    @ThreeUKSupport As suspected unresolved and gasoline added to the fire. Consider me a customer lost and not doing business with you again.

  • Whitipikip EJ (@Whitipikip) reported

    @ThreeUK hey just wanted to let you know that we have a internet blackout in AB392 and I’m sending this to you using smoke signals @ThreeUK For real though, we’ve had nothing for most of the week and we work from home so its been tough. Please send updates!

  • ianking1973 ian king (@ianking1973) reported

    @ThreeUK @ThreeUK as we still have no WiFi or phone service in the cm11 area over two weeks now I can argue with this! Your service agents cannot resolve our issue or cancel our contact! #getyourhouseinorder

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