3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

Less
More

3-three Hero Image

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 107
London, England 96
Bristol, England 52
Birmingham, England 34
Manchester, England 29
Glasgow, Scotland 24
Cardiff, Wales 23
Hackney, England 17
Dublin, Leinster 17
Portsmouth, England 15
Croydon, England 14
Newham, England 14
City of Westminster, England 13
Southwark, England 11
Nottingham, England 11
Sheffield, England 8
Batley, England 8
Southampton, England 8
Normanton, England 7
Islington, England 7
Crawley, England 7
Hammersmith, England 7
Leicester, England 7
City of London, England 7
Bradford, England 7
Liverpool, England 7
Leeds, England 7
Paddington, England 6
Newcastle upon Tyne, England 6
Middlesbrough, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • lh________hl LH (@lh________hl) reported

    Signing up for a contract with @ThreeUK via @fonehouse -- got a call from Three saying they can't move my Three number to a new Three contract (lol). They said I needed to sign up for a new PAYG plan with another network THEN move back to three.

  • Mangozoo Simon Cartledge (@Mangozoo) reported

    @ThreeUKSupport are you about to provide any more information regarding the generic "issue" being worked on affecting the CM13 postcode? 5G broadband and mobile data unusable for 48hrs.

  • Richard79059 Richard Green (@Richard79059) reported

    @ThreeUK Was told that I didn’t answer my phone for GP call appointment then reception told me that 2 emails was sent, which was not received on my phone , Very poor customer service from Three I checked the three web site , Message read no issues,

  • GTFCDCCC ANDY (@GTFCDCCC) reported

    @NotFarLeftAtAll @ThreeUK 4 months are you some of muppet !! Ive been with them years currently state of the art Iphone broadband 5G at £28 a month 👍 makes me wonder wot other **** you posting

  • thecarr66639092 🥕 carrot 🥕 (@thecarr66639092) reported

    @ThreeUKSupport I made complaint earlier x2 ( for both of my phones ) told them no I do not agree to close the complaint , but have received emails saying thanks for closing the complaints Not acceptable , will be going ombudsman

  • PullanTrustees Robert Pullan (@PullanTrustees) reported

    @ThreeUK @ThreeUKSupport never had so much intermittent and slow network since the merger closed. Are you fiddling with things? WV1 near the Shell garage.

  • christopher_eng Christopher England 🇬🇧 (@christopher_eng) reported

    @ThreeUKSupport My partner's phone has suddenly decided it can't register on the network. She's in Liverpool, L1. Is there a network issue?

  • Andrewzagreen Greenie (@Andrewzagreen) reported

    @ThreeUK @ThreeUKSupport why have you taken money put of my account again when i have cancelled my contract because of your useless service? You are such a useless company.

  • RachT234 RachT234 (@RachT234) reported

    @JNofficialx @ThreeUK @ThreeUKSupport Nothing to do with the Vodafone/3 merger - I had poor service (both coverage and CS, which I've had to complain about) from 3 upon joining so left quickly, but if it's only been for a short-ish amount of time, there might be a faulty/overutilised cell mast in your area.

  • DCuckney David Cuckney (@DCuckney) reported

    @ThreeUK must be the worst customer service ever. Signed up for new contracts and they still have not been activated a week later and no one can help when you call. Can someone get in contact with me

  • cjdracing1969 Chris Davis (@cjdracing1969) reported

    @EE why is your coverage so poor compared to @ThreeUK at the @SilverstoneUK Grand Prix? It’s impossible to find friends and sours the incredible job this circuit does with the BRDC to put on this event.

  • AshCooper_1 Ash (@AshCooper_1) reported

    @ThreeUK what on earth is going on with signal atm absolute shite

  • j_vgeorge Joel Varghese George (@j_vgeorge) reported

    @ThreeUK hi I haven’t been able to make any calls or texts for the last 3 days. I haven’t been able to receive any calls either. Can you help me get this fixed as I need my phone for on-call shifts please

  • hhysted Helen Hysted (@hhysted) reported

    Hey @ThreeUK I’m getting quite a lot of calls from 3 asking if I’m satisfied and to discuss offers! I’m not at @ThreeUK customer anymore and I’ve asked not to be called. Can you sort this or do I need to discuss with your regulator?

  • garethharrison Gareth Harrison (@garethharrison) reported

    @VodafoneUK @ThreeUK Dear Vodafone, please sort out the three network. It’s ******* shite!

Map Check Current Status