3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lu
(@LuSchmoo) reported
@ThreeUKSupport @RobertCecil2 Hello, it’s changed a bit with iOS 15, you have to now open settings, general, scroll down and select transfer or reset iPhone, select reset again and then select reset network settings from there. I’m not trying to be mean, just giving you the updated steps.
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Aaron Waterhouse
(@aarowate) reported
@ThreeUKSupport I’ve lost count the amount of times I’ve reset the router and still nothing. It would be great if you could advise on a rough timeframe as your website stated your fixing the issue…..since Friday!!
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sean fitzpatrick
(@seanfitzy01) reported
@ThreeUKSupport cancal my contact as I refuse to ring again to cancal spending an hour on the phone basically been told by 20 agents why I should not cancel the call centre is a nightmare no one listens
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Steve Bremner
(@SteveBremner) reported
Doing some research, seems I'm not the only person whose "handpicked" upgrades from @ThreeUK @ThreeUKSupport are more expensive than new cust deals! Someone in retentions is making poor decisions. 12+ years of business, and my "reward" is nothing short of insulting. #makeitright
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Rob Mahon-Scott
(@fatrobhighbury) reported
@ThreeUKSupport is there a problem with the network as i havent got know internet and signal
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Heather
(@ukheather) reported
@ThreeUKSupport Would there be any reason why I was able to make and receive calls inside for literally decades but for welll over a year it doesn't work in most of the house anymore. Get signal but they say I am breaking up. All started after a mast was faulty for a year. 1/
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lynne Longmore
(@Lynne2402) reported
@ThreeUKSupport I have and it doesn't work
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S.F
(@WalkInMyShoes12) reported
@ThreeUKSupport Rang up on the 17 march to cancel a SIM less than 24 hours after taking it out. Been charged and today got told to just pass the Aim on to someone else to pay as they won't cancel it!!
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Ilona McKie
(@IlonaMcKie) reported
@ThreeUKSupport Now stuck in a queue. Trying to get support for my boss. He's having problems dialling UK number from US. He has Go Roam switched on so his phone should be acting as if it is in the UK. The error message he is getting is saying the service is restricted or unavailable
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James
(@JamesyDunbar) reported
@ThreeUKSupport I will keep you informed but I'm currently dealing with Milan who has said he will try to help ,will advise if he can help as I've been on the phone and live chat since yesterday and getting nowhere at all
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Aaron Waterhouse
(@aarowate) reported
@ThreeUKSupport Any idea on when the internet is going to be restored in the CM21 0LU? It’s been down for 5 days now!!
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James
(@JamesyDunbar) reported
@ThreeUK Must be the worst customer service in living memory I just feel like slitting my wrists...can someone please help
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Lauren 🦋
(@laurcarson_) reported
would advise any girls out there who like to have signal at all times not to have a contract with @ThreeUK I could be in danger and my message will go through to my mates 2 hours later fs
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Mitesh Mistry
(@MitzyM82) reported
@ThreeUKSupport hi, has the works in SK15 finished now I was told the 11th but still experiencing internet issues on mobile and home mifi. The network status states no issues. So unsure why I still have no 4g internet. No need to put me through to chat. Just reply on here.
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S.F
(@WalkInMyShoes12) reported
@ThreeUKSupport Rang up again today and was told by Shamshuddin that he can't cancel it as it's now way past the time I took it out. I canceled less than 24 hours after buying it on 17 march . He told me to pass it on to someone else ! Shocking
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