3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 114
London, England 54
Bristol, England 41
Glasgow, Scotland 31
Liverpool, England 30
Manchester, England 27
City of Westminster, England 17
Dublin, Leinster 16
Birmingham, England 13
Portsmouth, England 11
Bradford, England 10
Woodside, England 10
Southampton, England 9
Southall, England 9
Hackney, England 8
Cardiff, Wales 6
Hammersmith, England 5
Middlesbrough, England 5
Newcastle upon Tyne, England 5
Peterborough, England 5
City of London, England 5
Croydon, England 5
Northampton, England 5
Southwark, England 5
Coventry, England 5
Norwich, England 4
Wolverhampton, England 4
West Bromwich, England 4
Leeds, England 4
Blackburn, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ABalharry62 AlisonB (@ABalharry62) reported

    @ThreeUKSupport Eh I worked at the @bbc never had a Christmas off

  • ABalharry62 AlisonB (@ABalharry62) reported

    Hello @threeuk I want to put cash on my📱 so I can call USA + Canada today without it cutting out, two grief stricken women. Robot tells me I owe nada,know that and 333 line won't help, how do I put £100 in credit on my phone, can you help? Alison Balharry customer since 2014.

  • WoWGradStudent WoWGradStudent (@WoWGradStudent) reported

    @1Br0wn @ThreeUK Oh never implied this, but generally as a carrier is a bit iffy... Compared to say EE or Vodafone.

  • GBlankcanvas67 James black (@GBlankcanvas67) reported

    @ThreeUKSupport what's going on with your network these last 3 hour one minute it's working on 3G next 4G next minute everything is slower than a snail!

  • andyh1984 Andy Holden (@andyh1984) reported

    @ThreeUKSupport wow why would nobody ever think of this, had it unplugged, moved rooms, factory reset , wired, wireless, still the same, its been shocking since day 1, you call someone and get the same ongoing problems in your area message.

  • Gordon_Keenan Mr K (@Gordon_Keenan) reported

    Text Message just appeared on my phone telling me to get a booster shot! Hey @ThreeUK I don't want this garbage sent to me via your network, and consider this an invasion of my privacy! If I want something I'll buy or get it myself. Consider any more business to you gone now. #FO

  • Lubilu44 Lesley 🇷🇺🇮🇪 (@Lubilu44) reported

    @rosellacottage Maybe your network provider didn't agree to send the government message. Mine did, I'm with ThreeUK

  • Benjamhino Ben (@Benjamhino) reported

    I thought it was very weird for the idiot from @ThreeUK yesterday to say they were working Christmas day turns out they are closed so will have to wait bit longer to cancel my contract. I didn't think they would be working but there you go lies from three

  • SashaElgniks Sasha Johnson (@SashaElgniks) reported

    @ThreeUKSupport any reason we’ve all of a sudden lost signal in our flat? No 4g no 3G and not even 1 bar 🥲

  • YousoefMayet Yousoef Mayet (@YousoefMayet) reported

    @ThreeUK why did I receive a credit from you guys yesterday? I’ve been with a different service provider for the last 10 months

  • jamie3984 jamie hayward (@jamie3984) reported

    @ThreeUKSupport Oh dear. Can you give an approximate time line? I’m on a sim only plan so I may have to look into moving elsewhere. This would be a shame as I’ve been a customer for about 10ths now. 😢

  • Benjamhino Ben (@Benjamhino) reported

    @ThreeUKSupport Sorry Chris but the service has been non existent and I have been lied to so I am leaving

  • popeye_no_8 Steve Baldwin (@popeye_no_8) reported

    @SamsungUK hi I purchased a galaxy watch 4 lte for the wife for Xmas and now find out @ThreeUK don't support esim. You guys don't advertise this fact and the info is hard to find. Feel cheated spending the extra ££☹

  • zichrini Zichrini (@zichrini) reported

    @ThreeUK I've tried to contact mobile broadband customer service to give my 30-day cancellation notice and it says it's closed! I can't find any information on the website saying that it would be closed today! How am I to cancel now so that I don't get charged an extra month?

  • andyh1984 Andy Holden (@andyh1984) reported

    @ThreeUKSupport no same as always , decent upload, good download but the ping and latency is absolutely awful. and the spikes get worse, game semi professionally and cant compete in online competition due to disconnects and poor latency.

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