3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 102
London, England 90
Bristol, England 42
Manchester, England 39
Glasgow, Scotland 34
Birmingham, England 19
City of Westminster, England 18
Cardiff, Wales 17
Hackney, England 16
Croydon, England 16
Dublin, Leinster 14
Southampton, England 12
Portsmouth, England 12
Nottingham, England 11
Leeds, England 9
Bradford, England 9
Southwark, England 8
Newham, England 7
Sheffield, England 7
Hammersmith, England 7
Peterborough, England 6
City of London, England 6
Batley, England 6
Crawley, England 6
Liverpool, England 6
Woking, England 5
Paddington, England 5
Northampton, England 5
Fareham, England 5
Kensington, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Chic_Marie CM (@Chic_Marie) reported

    @bharatbhandari1 @ThreeUKSupport Sometimes it just needs a bit of a kick. Let us know how it goes. If that doesn't work then I'd say that the network is down

  • DrewsDad_5018 simon clay (@DrewsDad_5018) reported

    Called @ThreeUK about my upgrade..... This is the price for the phone you want. Why can I get it £14 cheaper buying online thru 3rd party with yourself. Seems I can do that but 3 won't price match. Go figure. Nothing for loyal customer of yours.

  • TonyBrownKnows Toe Knee (@TonyBrownKnows) reported

    @ThreeUKSupport If I get told, for a third time, that it's all sorted and will work in 4 hours and it doesnt work. I want compensation, for two reasons. 1. I am paying for this part of the service and not getting it and 2. It's taking me hours of my time to address Threes inability to fix it.

  • bharatbhandari1 Bharat Bhandari (@bharatbhandari1) reported

    @ThreeUKSupport Hi no been here a few dates, says issue with connecting saying no data activated. Have tried 3 of the networks manually, restarting my phone

  • mr_bridger ROSPITALITY (@mr_bridger) reported

    @ThreeUKSupport I gave you the postcode to start with. CV56UB. I really struggle to get on 4G where I am, so rely on 3G. And that's the problem. 1 bar 4G I can just about get a useable 4-5 Mbps down. 3 to 4 bars of 3G / H+ I get nothing down.

  • sycyhy Lukasz Warzecha (@sycyhy) reported

    @ThreeUKSupport @screwy73 The issue is back for me too. Not a specific number, most of them. Some of the texts to some numbers are getting through after N numbers of trying.

  • minikf1 Kerry Fleming (@minikf1) reported

    @ThreeUK trying to upgrade over the phone as can't get to shop. 4 weeks for delivery. But store has it there but cannot get to it. Can you help?

  • christopherw Chris Woods (@christopherw) reported

    @ThreeUKSupport Hello, I'm having an issue setting up unconditional call forward (either in Android dialer menus or directly with the *21* MMI code). Manually, it reports "Operator message: Call forwarding - Connection problem or invalid MMI code.(0)" *67, *61 and *62 work fine.

  • Laica23 Laica (@Laica23) reported

    @ThreeUKSupport very bad connections again in PE19 today

  • minikf1 Kerry Fleming (@minikf1) reported

    @ThreeUKSupport It is not a covid issue it is that I am working and unable to get to a store. No chance the store can do my upgrade over the phone?

  • mathewculverUK Mathew Culver (@mathewculverUK) reported

    @ThreeUKSupport I’m currently abroad but need to text a UK landline - I can do it in the UK, but it doesn’t work here. Do you have an online service I can text from , that texts from my number please ? I need to accept my new car delivery 🙈

  • brendanactingup Brendan Purcell (@brendanactingup) reported

    @ThreeUKSupport So still can’t find anyone to speak to. And now told in the options that there are technical issues. Please can someone help?

  • megggsontoast mega gengar (@megggsontoast) reported

    @ThreeUK fix your broadband please it sucks

  • PaulDooley17 Paul Dooley (@PaulDooley17) reported

    @ThreeUK Trying to see what you have on phone deals. Yet your app doesn't work. Might switch to @O2

  • Chic_Marie CM (@Chic_Marie) reported

    @bharatbhandari1 @ThreeUKSupport We have just got back from Crete and there was an internet outage just as we left. No connection to any of the masts so I am thinking that it may be the same problem as we had!

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