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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 79
Birmingham, England 33
Batley, England 2
Taunton, England 2
Coventry, England 6
Sittingbourne, England 1
Preston, England 4
Edinburgh, Scotland 63
Stafford, England 2
Southall, England 4
Dunfermline, Scotland 4
Dublin, Leinster 13
Wolverhampton, England 6
Sutton, England 1
Portsmouth, England 26
Liverpool, England 17
Leeds, England 7
Petersfield, England 1
City of Westminster, England 12
Glasgow, Scotland 23
Bristol, England 25
Pontypridd, Wales 3
Dagenham, England 2
Caerphilly, Wales 1
Sheffield, England 8
Blackburn, England 4
Royal Leamington Spa, England 1
Shefford, England 1
Middlesbrough, England 7
Stockton-on-Tees, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • robbo1969
    robbo (@robbo1969) reported

    @ThreeUK must be the worse network I have ever used

  • CCornillet
    Cecile 29 (@CCornillet) reported

    @ThreeUKSupport any problem in the Leicester area? No 5 g on phone or broadband

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable Fraud!

  • Tommyfreakintee
    Tom Gammon (@Tommyfreakintee) reported

    @ThreeUKSupport having a terrible experience with your live chat. Being given conflicting advice and really need some support to get something resolved. Help!?

  • woodenscot
    Graeme (@woodenscot) reported

    .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

  • r_head99
    Richard (@r_head99) reported

    @ThreeUKSupport I have a4g router for my son that I need to cancel but don’t have the number 07 number for customer support. Can you help me talk to someone please?

  • mikedavied001
    Soarriver (@mikedavied001) reported

    Is it only me or does @ThreeUK phone company just keep suggesting **** apps to download. 15 minutes out of my life binning **** I don't fuuc#ing need. If I want I'll ask for it. 😡🤬🤬

  • matthayesthfc
    Matt Hayes 🇮🇪 (@matthayesthfc) reported

    @panks_79 @ThreeUKSupport My current phone is broken, but you've saved me. There was a separate section of the Three website for pay-as-you-go 🙈 Which is weird, because I've had to go through an entire different page to buy the same phone I was trying to buy anyway haha Thanks Craig!

  • Davidrowlands16
    David rowlands (@Davidrowlands16) reported

    @ThreeUK how can I log into my account to order a new sim when you keep sending me a code I can't get because my sim doesn't work!!!!

  • sthelens101
    Ben Jones (@sthelens101) reported

    @ThreeUKSupport can you dm me as I’m having issue transferring my eSIM to a device as I can’t get past your mfa on the website as it only sends a code to my mobile number

  • nazarbekto
    Nazarbek (@nazarbekto) reported

    @ThreeUK Hi @threeuk . Why I can’t play games and watch twitch on your internet? Why should I pay for that service? And why I can’t leave you? Worst internet in uk ((( you are very bad

  • MalfoyOrme83
    Malfoy Orme (@MalfoyOrme83) reported

    @ThreeUK I have had nothing but issues with my new phone. So I have returned it to the shop as I don’t want the same phone. Now I am having issues getting a new phone because you haven’t reversed the account and the credit check has failed. I am one unhappy customer.

  • sara_endipidy
    Sara-endipidy🇪🇺 #FBPE (@sara_endipidy) reported

    Hi @ThreeUK How do I provide feedback on a particularly unhelpful member of your help desk? They took an hour refusing to provide an update on a number that I had added to my account, refused to transfer me to their manager, then magically was able to solve the problem after all.

  • ShadowBakura_
    ShadowBakura_ [Cal] (@ShadowBakura_) reported

    @ThreeUKSupport since joining my signal has been awful - locked in for another 18 months is there any work around to this ?

  • kattyork
    katie t  🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@kattyork) reported

    Why is @ThreeUK so **** says I can get 4G at work I sometimes have nothing or 1 bar like in York city centre

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