3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 122
London, England 57
Bristol, England 40
Glasgow, Scotland 30
Manchester, England 29
Liverpool, England 29
Dublin, Leinster 19
City of Westminster, England 18
Portsmouth, England 13
Birmingham, England 11
Woodside, England 10
Dunfermline, Scotland 10
Southampton, England 9
Southall, England 9
Bradford, England 7
Hackney, England 7
Croydon, England 5
Northampton, England 5
Leeds, England 5
Southwark, England 5
Coventry, England 5
Newport, Wales 4
Newcastle upon Tyne, England 4
West Bromwich, England 4
Blackburn, England 4
Cardiff, Wales 4
City of London, England 4
Normanton, England 4
Peterborough, England 4
Newham, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • laura_chloee Laura McKay (: (@laura_chloee) reported

    @ThreeUKSupport please can you help me!! I ran out of data so I bought an add on, it’s been 12 hours and I still don’t have any data :( it says pending and I really need the internet as I don’t have wifi at my work place

  • mobius_two Thomas Chapman (@mobius_two) reported

    @ThreeUKSupport There seem to be multiple issues with your broadband at the moment, how long do you expect them to last?

  • tomeccles Tom Eccles (@tomeccles) reported

    @ThreeUKSupport This issue is still ongoing, 5th day with unstable broadband. What on earth is going on? How do we still have no information about what the problem is or when it will be fixed??

  • Donna19690198 Donna (@Donna19690198) reported

    @ThreeUK My MBB has been down since 5th August. For work I have to tether my mobile data, thankfully I have an unlimited data plan but the speed is a lot slower. Customer Services have said the issue is across the UK so not post code related. Please update your customers.

  • dsfcunha Débora Cunha (@dsfcunha) reported

    @ThreeUKSupport Thanks 👍 I have the new 5G hub home broadband. Since friday there's no 5G signal, only 4G light is on, but no internet connection. 😵 Doesn't this work with 4G only? Area is SE13 6QA.

  • priteshpatel9 Pritesh Patel (@priteshpatel9) reported

    @OllieParker @ThreeUK I genuinely don't understand how it's actually so poor across many parts of the country.

  • Peckham_Heights Richie Fine™ 🌸 (@Peckham_Heights) reported

    @ThreeUK I have to say I swapped from o2 to Three and I’m disappointed in the network coverage and poor signal. Fine at home but it’s really noticeable when out and about.

  • tapshead Andy M (@tapshead) reported

    @ThreeUKSupport Any plans to improve service around PE25 2LA ? It’s extremely poor at present.

  • docta_liam Liam Hudson (@docta_liam) reported

    @ThreeUKSupport My point is that it stops working, daily. A home broadband service cannot go down daily. Whether rebooting a modem fixes it or not is irrelevant.

  • MarkDavidParry Mark Parry (@MarkDavidParry) reported

    @ThreeUKSupport The official response on your website in my area is “There are no outages” but that is clearly not true. Over the years I have paid a lot of money to Three and it is upsetting to see you not admit to these problems, offer advice or compensation

  • ArnaviP Arnavi Panda (@ArnaviP) reported

    @ThreeUKSupport I'm having barely any internet connectivity on my 4G+ MiFi and almost no internet at all on my phone. It's day 2 and the problem persists. I'm virtually cut off unless I get Wi-Fi elsewhere. Coverage checker says very good service but I have no service! I'm at NE1

  • Croxi14 Croxi (@Croxi14) reported

    @ThreeUK you have got to be the worst company to deal with when cancelling. Contacted you to close my account completely, I'm now on the 5th final bill because of your incompetence! Claiming I requested a pac code to move my number which is complete lies. Joke of a company!

  • janicepepper jade harley (@janicepepper) reported

    @ThreeUK why does my broadband keep going down, this is the third day in a row where it’s stopped working after 5pm, very annoying can you help please?

  • NickLound Nick Lound (@NickLound) reported

    @ThreeUKSupport Is there still an issue in my area? My router keeps dropping in and out. Cheers.

  • notgotnothing Chris Almond (@notgotnothing) reported

    @ThreeUKSupport I have no 4g this morning in LS226RS, is this a problem that you are aware of and how long is it expected to last please?

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