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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 82
Normanton, England 6
Stockton-on-Tees, England 1
City of Westminster, England 12
Bristol, England 37
Waltham Forest, England 1
Mirfield, England 2
Holyhead, Wales 1
Bewdley, England 1
Croydon, England 5
Blackburn, England 3
Liverpool, England 16
Batley, England 4
Middlesbrough, England 6
Margate, England 1
Ashton-under-Lyne, England 1
Romsey, England 1
Spalding, England 1
Oranmore, Connaught 1
Westhill, Scotland 1
Teddington, England 1
Newham, England 9
Manchester, England 24
Dublin, Leinster 16
Halifax, England 4
Tamworth, England 1
Kingston upon Hull, England 3
Widnes, England 1
Aberystwyth, Wales 1
Southend-on-Sea, England 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Hannah_Maryse
    Hannah (@Hannah_Maryse) reported

    @ThreeUKSupport Hey! I keep trying to click the chat button but it's not working - I think it's a bug on your website?

  • monaghp
    Paul Monaghan (@monaghp) reported

    @michael3wilson @ThreeUKSupport @ThreeUK I’ve written to their CEO’s office. Not to complain really but to bring to his attention how poor the support is, how un-joined up it is and how poor their follow the sun contact centre strategy is performing.

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic

  • HopeMarieBonnen
    Hope-Marie Bonnen (@HopeMarieBonnen) reported

    This is the part where I am fed up of complaining but also fed up of having no internet/very slow at my second home. @ThreeUKSupport really would like a completion date.

  • GuyGregory
    Guy Gregory (@GuyGregory) reported

    @ThreeUKSupport @rank_bad_yin That’s disappointing to hear. I’m considering moving from EE to Three, but for me, lack of eSIM support is a deal breaker. My iPhone’s physical SIM slot is taken by my work SIM, so my personal plan has got to be on eSIM.

  • MagickBxtch
    Prank Sinatra~ WNCel (@MagickBxtch) reported

    @ThreeUKSupport my phone network is super slow and keeps cutting out. I pay £80+ per month, I should be able to at least use internet in my home

  • Jaydeecee2012
    Jacqui Carpenter (@Jaydeecee2012) reported

    @ThreeUKSupport please please can someone help? My new iPhone just keeps letting me down. It has been faulty from day 1, you sent me a new SIM card but it really hasn’t helped.I’m not asking for a new phone but would appreciate a check/repair please?

  • brownii_love
    💜Lauz💜 (@brownii_love) reported

    @ThreeUK I would love to know who introduced a charge for the go roam... £2 a DAY to use the data YOU ALREADY PAID FOR when it used to be FREE... bad form 3... might switch after this contract.

  • Leightons_pics
    Leighton Roberts (@Leightons_pics) reported

    @Angela_Wellies @ThreeUKSupport Absolutely shocking service!! Neighbors are all complaining about the same thing, yet 2 miles down the road there’s 5g available….

  • xx_umama
    𝓊 (@xx_umama) reported

    @ThreeUKSupport fix your bloody internet #IshqKinaraHits100K

  • kuntkevin
    kuntkevin (@kuntkevin) reported

    @ThreeUKSupport hi my signal is absolutely terrible after getting my new phone I had better signal on my 11pro compared to my 13. Getting absolute sick of it.

  • CassDan2
    Cass Dan (@CassDan2) reported

    @ThreeUK been in hospital & now rehab trying to sort this mess out, really not the extra stress I need. I want to get out of the contract without paying cancellation fees, as I only want to leave bc your customer service is so useless and stress-inducing

  • roddy_ftd83
    Roddy Wallace (@roddy_ftd83) reported

    The reason I ask is I’m a @ThreeUK customer and I’m due to upgrade in early October. I’m seriously thinking of changing to a different provider.

  • ALewis8811
    Andy L (@ALewis8811) reported

    @ThreeUK I need to speak to someone, regarding my bill. If I don't I'll have to cancel all 3 of my contracts

  • duncanfarmer12
    Duncan Farmer (@duncanfarmer12) reported

    @ThreeUKSupport Hi Maxine, I rang yesterday afternoon. I still haven’t had any help with this.

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