3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James Coles (@JColes72) reported
@ThreeUKSupport Other networks are now flying ahead with 5g and your still talking about using 3G, I’m giving it till end of Jan if there’s no improvement or iwatch support sadly our relationship is coming to an end
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Lisab (@Lisab59917441) reported
@ThreeUK Live chat said it would come Sunday it didn't, complaint hasn't been responded to and as my data has been upgraded your system has gone wrong and I have checked with legal and if you take payment next week as confirmation states IT IS FRAUD
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Miguel (@mjbnow) reported
@ThreeUKSupport My friend who is also on Three has the same issue with the same codes, as we were both trying to book to see a film together.
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tarby80 (@onemanscustard) reported
@ThreeUK why cant i use my phone in my house to ring anyone. Absolute farce and trying to work from home its a joke been like this for 3 days now and notjing anywhere saying there is a problem... 😡😡😡
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CARSON 🇳🇱 (@carson1690__) reported
@ThreeUKSupport is there an issue with internet signal in Glasgow/Lanarkshire area ?
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Miguel (@mjbnow) reported
@elliott1301 @ThreeUKSupport Been speaking with Spotify about this also, they’re not sure what’s going on, but it seems to do with Three and one other network (Telestra in AU).
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James Coles (@JColes72) reported
@ThreeUKSupport It’s not just in my area, just generally since early part of the year signal has been rubbish, I have spoken to other 3 users too, places they used to get great signal it’s now rubbish, and why still no iwatch support have a watch I can’t use to its full potential
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gordon brown (@Scott45uk2) reported
@ThreeUKSupport It Was working fine this morning but again it goes down and i lose 5g on pc
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nffc1969 (@nffc1969) reported
@ThreeUK another week another appalling service for connectivity.....don’t tell me engineers looking into it STANDARD RESPONSE 4months and counting then it’s bye bye #3network #rubbish
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Emma Marianne 🇩🇰🇬🇧 (@s3lfcarejoy) reported
@Matt_McLoughlin @ThreeUK I had a similar call from someone pretending to be O2 and offering 40% off! These people are awful and need stopping!
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Akhil koppineeti (@AkhilKoppineeti) reported
-ce and did the process with PAC code for the second time and said by Monday your Lebara network @lebara will stop and you can enjoy @ThreeUK services but nothing happens
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Jan (@JanTownsy) reported
@ThreeUK @Channel4 Your signal strength is crap I'm losing out on the data I paid for and cannot use it.
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Jay W-Stein (@jaywstein) reported
@ThreeUKSupport No they keep on telling me to call O2 to get a new PAC number - O2 has already canceled my contract and is not able to issue a new number.
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Marco Galasso (@Magiciandomino) reported
@ThreeUKSupport Yes this is still the case seems a lot of three mobile users having the same issue. WiFi everything works as it should. On 3G reception everything works as it should. But on 4G and 5G reception all songs are greyed out.
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James Coles (@JColes72) reported
@ThreeUK sadly I think it’s time to move to another network, signal now terrible and still no iwatch compatibility