3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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(@Niaa_x) reported
i have to say — @ThreeUK network internationally give me no issues with DATA. but my @O2 line? i’m absolutely hating the experience. 😭
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Five
(@AEGIS_Five) reported
@ThreeUK Despite being a customer for 10+ years, we are leaving because of how appalling your live chat service is. Our business depends on our numbers and you've failed 5 separate times to transfer a number WITHIN Three. Spelling mistakes on letters, ground hog day conversations
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P
(@pjfbucksuk) reported
@ThreeUKSupport someone has obtained service from Three mobile using my postal address. This is fraud. I have tried to call you, but told contact section could not pass me through to pay as you go, or your fraud section. I should be working. Public sector work.
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Deb Hare counselling service
(@dhcp5) reported
@ThreeUK Can someone contact me I cannot make calls . I got cut off from support an hour ago !
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Brownie
(@utterflanker) reported
@ThreeUK when multiple calls fail and I don’t ever get 5G whilst working as a community NHS worker but can’t get the email for customer support or arrange a scheduled call to discuss 🙄
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HUSK (they/them)
(@husknoise) reported
@ThreeUK hi, do you have a customer service number I can call that is t inaccessible? I cannot get through as it keeps taking me back to the main menu and I need to speak to someone. I’ve had very poor signal since joining your network. The live chat also isn’t working.
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Liam
(@WTJC75) reported
@ThreeUK Since the day I went sim only on 3 (from an 8 yr pay monthly) the coverage is nonexistent for my so called 5G sim. Useless network. #avoid3mobile
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Phil
(@p26bow) reported
@ThreeUK another day and three down yet again. This is becoming a right pain in the arse. @ofcom what are we paying these for?
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Drew Munn
(@drewmunn) reported
@ThreeUKSupport Alas no, different browser, machine, and cache disabled returns the same issue. Same issue trying a different account too.
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Rzl
(@TheRzlOne) reported
@siphillipssport 1 year & then bye2. Hyundai too I wonder can we push @ThreeUK to terminate their contract? They don't deserve to be associated with Chelsea. Just make @trivago our main sponsor.
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Kinda Nasser
(@nasser_kinda) reported
@ThreeUKSupport I will be escalating this further if I do not get a resolution this week.
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nick cairns
(@nicholascairns) reported
@ThreeUKSupport can you advise if there is any issues with home 5g broadband in Durham as mines getting worse and worse and has been off for up to an hour today and still struggling to even load iPlayer yet my phone is fine and getting 280mb on 5g but the internet is 10mb if luck
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Brian Bowden
(@zbmb90) reported
@ThreeUKSupport I don’t have home broadband! I returned the 5G device as no 5G service at my home address in April!
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Liam
(@WTJC75) reported
@ThreeUKSupport Hi Kirsty. Thank you for replying. It is everywhere. I was in London Saturday and all I could get was 'emergency calls only'. Plus at home I don't get even that. I have had the same SIM for probably 8 or 9 yrs come to think of it.
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Brian Bowden
(@zbmb90) reported
from
Stanstead Abbotts, England
@ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.