3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 82
Bristol, England 50
Manchester, England 35
Glasgow, Scotland 25
Birmingham, England 23
Cardiff, Wales 22
Dublin, Leinster 18
Croydon, England 16
Hackney, England 15
City of Westminster, England 15
Newham, England 13
Southampton, England 12
Portsmouth, England 11
Nottingham, England 11
Leeds, England 9
Bradford, England 9
Southwark, England 8
Liverpool, England 7
Batley, England 7
Peterborough, England 6
Leicester, England 6
Broadstairs, England 6
City of London, England 6
Crawley, England 6
Hammersmith, England 6
Middlesbrough, England 5
Northampton, England 5
Newcastle upon Tyne, England 5
Normanton, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • RefugeeNik Nikos 🇨🇾🇬🇷🇬🇧 (@RefugeeNik) reported

    @ThreeUKSupport Such a poor service. Every other companies allows the customer to view usage information instantly. I now have to go at least 48 hours with a worthless sim, that was there for emergency calls.

  • ChessMasterK Jonathan Knight (@ChessMasterK) reported

    @ThreeUKSupport When in actual fact it wasn't a gift. I am disgusted on principle because if a sales staff of mine had done that to a customer I would have fired him! Reputation is important! YOU DO NOT MISLEAD CUSTOMERS!!!!

  • RefugeeNik Nikos 🇨🇾🇬🇷🇬🇧 (@RefugeeNik) reported

    @ThreeUKSupport I already had an issue with data and was given a free 1gb. That is still there unused so I know it's not data. And data is turned off. Are you personally able to check usage if I give my details? Just curious what I was charged for

  • AndrewOrange AndrewOrange (@AndrewOrange) reported

    @EE - We've been getting terrible EE phone signals for the last few weeks in SW8 1XD. Is this being addressed or is it time to join my smug @ThreeUK subscribing neighbours who continue to bask in unproblematic connectivity. Thx.

  • revmargaretbird Margaret Bird (@revmargaretbird) reported

    @ThreeUK my son has recently returned home after 6 months in hospital and now his phone is showing no service. When is this being restored in BL0 0PU as it jugs imperative he can phone someone

  • BrokenBennett Paul B (@BrokenBennett) reported

    @ThreeUKSupport 3G is now completely down across all of my devices. This is becoming a problem.

  • Tank2521 Dave Scott (@Tank2521) reported

    Yet more issues with signal on @ThreeUK network. Absolutely hopeless. 4g+ works ok but no 4g. Oh yeah 5g is lightning quick where you can get it, but not much use if you can't

  • tomowencur Tom Curley (@tomowencur) reported

    @ThreeUK @ThreeUKSupport do you support visual voicemail on iPhone. I want to be able to read voicemail. I’m constantly getting voicemails, as a deaf person I don’t know if the message is important

  • Gasdoc2857 Andrew Ronald (@Gasdoc2857) reported

    Really beginning to regret staying with @ThreeUK. I mean how difficult is it to cancel a monthly rolling contract. Shame...... they’ve been great up until now

  • vasey_stephen Stephen Vasey (@vasey_stephen) reported

    @ThreeUK can you give me an update on what is going on at NE61 5LF. Download speeds are 0.03mbp/s, your site reports there is an issue but this has been ongoing for over 3 weeks now. Help desk can't give me any updates.

  • evy_tang15 Evy (@evy_tang15) reported

    @ThreeUKSupport I hope so! I really have tried calling so many times only for someone to hang up on me and its ridiculous. Please can you DM me?

  • AndrewOrange AndrewOrange (@AndrewOrange) reported

    @EE - We've been getting terrible EE phone signals for the last few weeks in SW8. Is this being addressed or is it time to join my smug @ThreeUK subscribing neighbours who continue to bask in unproblematic connectivity. Thx.

  • mbalco Mara Balcombe (@mbalco) reported

    @BBCRadio4 #youandyours the Spam number your texts is 7726. This Spells SPAM. I found this service works with @ThreeUK and they take the number too.

  • ChessMasterK Jonathan Knight (@ChessMasterK) reported

    @ThreeUKSupport It's not the cost. £5 is nothing compared to the total amount. Your salesman was simply probably trying to reach targets and squeeze as much out of the sale as possible but he was dishonest and made me think it was a gift for the long time I have been a customer!!!

  • Gasdoc2857 Andrew Ronald (@Gasdoc2857) reported

    @ThreeUKSupport Got 2 of each. Currently in process of trying to cancel monthly rolling contract for third time - if it works this time termination date will be 3 months after initial request

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