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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
City of London, England 2
Derby, England 5
Edinburgh, Scotland 107
Falkirk, Scotland 17
Glasgow, Scotland 35
Croydon, England 2
Manchester, England 10
Hounslow, England 1
Bridgend, Wales 1
Livingston, Scotland 2
City of Westminster, England 9
Dublin, Leinster 4
London, England 39
Plymouth, England 2
Portsmouth, England 10
Hackney, England 10
Wigan, England 3
Swindon, England 5
Airdrie, Scotland 14
Northampton, England 4
Derry, Northern Ireland 1
Crawley, England 2
Newcastle upon Tyne, England 5
Birmingham, England 15
Littleborough, England 1
Southampton, England 1
Nottingham, England 4
Waltham Abbey, England 1
Cardiff, Wales 8
Blackburn, England 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • pn_d00
    P (@pn_d00) reported

    Hi @ThreeUK, just wondering why I can’t see the £1 cafe nero offer in the three+ app anymore. Has the partnership ended, or is it just a temporary app issue?

  • UniversalExile
    Steve Blair (@UniversalExile) reported

    .@ThreeUK .@ThreeUKSupport Having been a customer for a number of year had an awful experience yesterday with your upgrade team. Including being lied to! Very disappointing and no new handset arriving. Seriously considering another provider.

  • andrejpwalker
    André Walker (@andrejpwalker) reported

    I’m so angry about this @paramountplus thing with @ThreeUK. I was basically forced into it by the salesperson. It’s impossible to access and impossible to cancel. £10 a month for nothing.

  • babylonlover29
    You Can Call Me Honey (@babylonlover29) reported

    @ThreeUK you have the WORST customer support personnels EVER!

  • demube
    Deborah Benady 💙 (@demube) reported

    @ThreeUK every time I try to make a call my signal cuts out. This has been going on for week. I live in SE13. I cannot ring you to complain! Please sort it out!

  • DavidCl88428325
    David Clarke (@DavidCl88428325) reported

    @ThreeUKSupport .....1700hrs yet again your network has failed us bt54 area, no calls, no texts, no data.....

  • jnides8
    Jim D (@jnides8) reported

    First world problems but @ThreeUK changing their £1 coffee deal has lost them a customer. I could just about put up with the ****** coverage in return but there's no incentive to stay now.

  • Monetization26
    Mr Gray (@Monetization26) reported

    @robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK @ThreeUKSupport you guys will never know peace in this life.

  • Brenda32074319
    cleopatra Iv (@Brenda32074319) reported

    @ThreeUK morning is there a problem with the network in the M35 area of Manchester I’ve done all I can this end to try and reset it

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK @ThreeUKSupport how do you guys even get customers. I’d have better signal with a Nigerian provider

  • FoxRunTime
    fox  (@FoxRunTime) reported

    @applemusic when @threeuk has bad service (always) this is not permission to randomly skip songs while they're buffering

  • i_amsochi
    stiches. (@i_amsochi) reported

    @ThreeUK I need help and a quick fix, can someone please get back to me, I have rang you guys so many times and you have been so unhelpful, there has been no resolution and being passed back and forth and would like to escalate/ speak to a manager asap!

  • GayToryJon
    Jonathan 🇺🇦 (@GayToryJon) reported

    @ThreeUKSupport why do you make it so difficult to do anything online?? Sorting out my upgrade, having been a contract customer for nearly 22 years and it kept going wrong. So I spoke to someone on chat and seemed all good until the chat disappeared on me

  • xeode
    Milber Jinslade (@xeode) reported

    @robj3d3 @ThreeUK known people with a uk number out of the uk for years, wonder when this policy started, or they just wanted an excuse to cancel your account?

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