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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 20
Batley, England 3
Dublin, Leinster 17
Airdrie, Scotland 6
Edinburgh, Scotland 75
Portsmouth, England 11
Glasgow, Scotland 31
Brentwood, England 1
London, England 71
Newport, Wales 3
Normanton, England 8
Derby, England 6
Walsall, England 4
Belfast, Northern Ireland 5
York, England 2
Southwark, England 9
Exeter, England 1
Dunfermline, Scotland 5
Poplar, England 6
Middlesbrough, England 8
Falkirk, Scotland 5
Motherwell, Scotland 1
Hackney, England 9
Sheffield, England 4
Wigan, England 3
Newcastle upon Tyne, England 8
City of London, England 5
Manchester, England 21
Luton, England 4
Bristol, England 15
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JurateJW
    JurateW #FBPE 🇪🇺🇪🇺🔶️💙 (@JurateJW) reported

    .Is @ThreeUK @ThreeUKSupport the WORST network in the UK? There's no reception in half of London. A complete joke. #MOBILE #complaint

  • KRUNAL1
    K (@KRUNAL1) reported

    @ThreeUK why are you scamming customers by letting third party companies add subscriptions to the broadband service ? What is Weezchat that I have never signed up for ? £18 pounds ? How ? When asked to cancel you can’t, so you can add without my permission taken from me account but can’t cancel? How to cancel ? They send a sms ? How when it’s hub ? @Ofcom @IanMurrayMP please can this be looked into - I’m not the only one that been scammed, there’s hundreds of people

  • AcgbPetrus
    Álvaro Pétrus (@AcgbPetrus) reported

    @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

  • grantdotdev
    Grant | Dev (@grantdotdev) reported

    I've been infuriated with @ThreeUK for over a month. My iPhone shows 4G or 5G and 4 bars of signal, yet I can't load webpages, check email, view social media or even load my @MCardtravel app to open my bus ticket. I thought the @VodafoneThreeUK acquisition was to improve signal?!

  • mattstannard
    Matt Stannard (@mattstannard) reported

    @ThreeUK - are there any outages in the Ipswich area? Zero 5G service on my phone, and as seems to be the norm across Suffolk the 4G service is flakier than snow. Does the hot weather prevent 4G/5G signals working as well?

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    @ThreeUK why do I get calls everyday from +44 20 3504 5286 just one of the numbers asking me about if I’m satisfies with your network?

  • ROSS_G3LL3R
    naomi (@ROSS_G3LL3R) reported

    @ThreeUK is there a reason why I pay for unlimited everything and have paid for my go roam passes for you to not let me use them? Really helpful when I’m driving across Italy without anyway of mapping or googling locations. As a customer of 18 years I’m not very happy

  • robj3d3
    Rob Hallam (@robj3d3) reported

    @siyabuilt @ThreeUK dogass service

  • Carlz94x
    CARLZ (@Carlz94x) reported

    @ThreeUK terrible network!! Never no signal! Sort it out !!!

  • ivanrosadev
    ivan (@ivanrosadev) reported

    @robj3d3 @ThreeUK wtf that’s an insane thing to do with so many important things relying on 2fa via sms, which by the way I hate

  • AcgbPetrus
    Álvaro Pétrus (@AcgbPetrus) reported

    @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

  • Saurav
    SG (@Saurav) reported

    @ThreeUKSupport Absolutely awful service. Signed a new contract and your bill has come for triple the amount. I've been told by your agent he will fix the bill, over a month later nothing! Now he is ignoring all emails. And one of my lines is facing connectivity issues! AWFUL!

  • thedude310777
    Trudi Price (@thedude310777) reported

    I'm going to do as I've got no laptop or anything. I tried with Sky as I'm with them for broadband and tv for over 10 years yet they won't either. I'm currently going through Cancer treatment so not working at the moment so I'm stuck! @ThreeUK @SkyUK no loyalty

  • Ailsa56202286
    Ailsa (@Ailsa56202286) reported

    Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

  • Vocsolo
    Vocsolo (@Vocsolo) reported

    @robj3d3 @ThreeUK Also, they cancel it if you’re inactive , so when you do get a physical sim and abroad, make sure to make some phone calls like once a month

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