3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 126
London, England 56
Bristol, England 34
Liverpool, England 29
Glasgow, Scotland 24
Dublin, Leinster 18
Manchester, England 18
City of Westminster, England 15
Dunfermline, Scotland 15
Portsmouth, England 12
Birmingham, England 10
Woodside, England 10
Southall, England 9
Hackney, England 8
Southampton, England 7
City of London, England 7
Peterborough, England 6
Middlesbrough, England 5
Coventry, England 5
Hammersmith, England 5
Blackburn, England 4
Hounslow, England 4
Redhill, England 4
Croydon, England 4
Newham, England 4
Northampton, England 4
Belfast, Northern Ireland 4
Wolverhampton, England 3
Leeds, England 3
Airdrie, Scotland 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • blockchainsid Sid (@blockchainsid) reported

    Hi @ThreeUK I have an existing PAYG SIM. Want to purchase the 16gb summer data boost for £10 however the option is not appearing on my app nor when I call 333. I have called three who couldn't solve my issue. Please could u provide a customer service number for some1 who can help

  • TheSwearyOne Matt (@TheSwearyOne) reported

    @ThreeUKSupport After logging in it just redirects back to the login screen for two of the accounts

  • suzanne_000 suzanne allsopp-morgan (@suzanne_000) reported

    @ThreeUK @SamsungUK I have contacted Three many times in different ways. Three are taking 3 different amounts of money out of my bank account every month. Nothing is being done by you about this please sort. I am disabled and I am in my mid 60s. this is no way to treat any person.

  • Shuayb__ Shuayb (@Shuayb__) reported

    @ThreeUKSupport its running really slow and has been for a while now

  • JanMBS Jan Burt-Smith (@JanMBS) reported

    If you want a decent deal with @ThreeUK you need to cancel your contract with them & become a new customer. 1GB/mth £8 as existing customer, 2GB/mth £5 as new. Spent ages on live chat getting nowhere. Really hacked off. @MartinSLewis

  • tarunag10 Tarun Agarwal (@tarunag10) reported

    Want customer service? Never buy a @ThreeUK. You’re better off with @lebara or something

  • KinSIA3 Kin SIA (@KinSIA3) reported

    @ThreeUKSupport no data no internet no calls in london is this another outage?

  • michaelw90 Michael 🏳️‍🌈 (@michaelw90) reported

    @ThreeUKSupport Are you releasing esims support any time soon? 👀

  • susuwayland susu (@susuwayland) reported

    @ThreeUKSupport you guys are the worst!!!two people can’t use internet at the same time as one people using is enough to slow it!!then I don’t get payment reminder and my internet gets cut???no reminder like other companies??and when I want to pay to sort it I am given bs!!!😡😡

  • HPIAndyCowper Andy Cowper (@HPIAndyCowper) reported

    It'll be fascinating to watch over the coming 12 months the level of churn from mobile networks who have sneakily re-introduced roaming charges (which the EU banned). Such as @ThreeUK. Having been a customer for over a decade. I'll be off once out of contract next April.

  • AngeloOfficial Angelo barbi (@AngeloOfficial) reported

    @ThreeUKSupport It’s the whole of Glasgow city center a struggle to use my phone ,argyle street ,Buchanan street on going issue for several years now ,trongate ,saltmarket all G1 ,G2 area .rather annoying when your paying £70 a month

  • twiskimonii Zico Ameh (@twiskimonii) reported

    @ThreeUK @SamsungUK I pray this goes down well

  • Rina_M2020 Rina M (@Rina_M2020) reported

    @ThreeUKSupport My wifi keeps disconnecting! My network keeps losing connection!

  • gonzo2005 jason huntley (@gonzo2005) reported from Reading, England

    @ThreeUK @SamsungUK Be aware three will rip you off have a sim only contract with unlimited everything prices went up by40% so tried cancelling but they won’t cancel and are still charging disgraceful trouble is I stop paying I will get into trouble these big companies have you by the *****

  • CFCDP1 CFCDP ⭐️⭐️🇺🇦🇺🇦 (@CFCDP1) reported

    @CarefreeTor @ThreeUK @ChelseaFC I won the same thing in a contest at an event in the USA tour and I have the same problem as you. I love the players that put their numbers next to it.

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