3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 84
Bristol, England 50
Manchester, England 35
Glasgow, Scotland 25
Birmingham, England 23
Cardiff, Wales 22
Dublin, Leinster 18
City of Westminster, England 16
Croydon, England 16
Hackney, England 15
Newham, England 13
Portsmouth, England 11
Nottingham, England 11
Southampton, England 10
Leeds, England 9
Bradford, England 9
Batley, England 8
Southwark, England 8
Liverpool, England 7
Woking, England 6
Peterborough, England 6
Leicester, England 6
Broadstairs, England 6
City of London, England 6
Crawley, England 6
Hammersmith, England 6
Middlesbrough, England 5
Newcastle upon Tyne, England 5
Normanton, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Cyril_Lucas1 Cyril Lucas (@Cyril_Lucas1) reported

    @MoneySavingExp please stop promoting @ThreeUK products as although they are cheap, they are unreliable and slow speeds on mobile and broadband. They deliver empty promises and despite many complaints, no improvement in their service. Do not promote lousy service providers

  • samfosy11 Sam Egerton ⚪⭕ (@samfosy11) reported

    Contacted @ThreeUK to report bad signal issues where the mast keeps cutting out. Same thing happening to my girlfriends phone. They insist on sending a new SIM, which I've received and it doesn't even work!! What next? 😮‍💨

  • dizzy_thinks (╯°□°）╯︵ ┻━┻) (@dizzy_thinks) reported

    @ThreeUKSupport why do your staff refuse to send confirmation of cancellations by email? Is it so they can claim the cancellation and conversation never occurred?

  • view_sammy sammy view (@view_sammy) reported

    The most unless and unreasonably and unrealistic network in uk is @ThreeUK Imagine in Westfield still struggling to call and receive vital calls… RUBBISH NETWORK

  • sophiejdalston ///expired ferrania/// 📸 (@sophiejdalston) reported

    @ThreeUKSupport I had the same issue when I upgraded last time but can't remember what the solution was, that time another pay monthly SIM was included in the package not pay as you go

  • neasan Neasan O'Neill (@neasan) reported

    @ThreeUKSupport Sorry, did not see you had replied, I am still having this problem, I've had this SIM for at least 5 years but might be closer to 8 or 9, I can get texts from people just not services (like verify your number messages)

  • cherylk684 Cheryl Kennedy (@cherylk684) reported

    @ThreeUK If anyone one wants the put prices up do it for the rich not the poor then.

  • HayleyHayden78 Hayley Hayden (@HayleyHayden78) reported

    @ThreeUKSupport Can somebody please help me! I joined 3 from another provider and want to transfer my old number. I spent yesterday on the phone about this and have PAC code etc but getting nowhere. Now receiving texts about me cancelling my 3 account! I do not want to do this!!

  • Katie_W4tson Katie (@Katie_W4tson) reported

    @ThreeUK are there network issues?

  • cherylk684 Cheryl Kennedy (@cherylk684) reported

    @ThreeUK stop putting prices up poor people like me on universal credit can't afford to pay for phone bill food ect 😭 I finding hard trying to pay for my acting lessons. The Indian lady told me my phone bill would be £9.95 from now on. That's what she told me

  • Justawelshmam Just a welsh mam (@Justawelshmam) reported

    @ThreeUKSupport hey can you help? I didn't cancel my contract with you last year and I've been paying it every month since. I've been told I can't have my money back 😞

  • cristh60 Christian Giraldo (@cristh60) reported

    @ThreeUK i haven’t had signal on my phone since pass 9 am and I’m still waiting for my network to come back What’s happening with it? My partner has signal why not me! I’m definitely not happy !!

  • oegbe Egbe Omorodion (@oegbe) reported

    I don’t understand why people still use @ThreeUK . Avoid this network for your own peace of mind.

  • GuzzRav Teagan Guzzinati-Ravetta (@GuzzRav) reported

    @ThreeUKSupport TR15 2AJ any idea when you expect the team to resolve the issue “We’re fixing an issue with our network in this area”. Can’t seem to pick up 5G

  • bob_bs1234 Bob Sanders (@bob_bs1234) reported

    Hey @ThreeUKSupport what's happening with your 5g signal? my broadband's dropped off to 4g and I'm unable to stream the snooker on Eurosport.

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