3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 478
Edinburgh, Scotland 148
Birmingham, England 95
Glasgow, Scotland 95
Manchester, England 94
Slough, England 69
Liverpool, England 61
Southampton, England 57
Newcastle upon Tyne, England 52
Leeds, England 48
Cardiff, Wales 43
Bristol, England 43
Nottingham, England 42
Southwark, England 41
Hackney, England 32
Dublin, Leinster 31
Islington, England 27
Fulham, England 23
Tower Hamlets, England 22
Leicester, England 21
Croydon, England 19
Deptford, England 19
Bradford, England 19
Norwich, England 18
Kettering, England 18
Middlesbrough, England 18
Milton Keynes, England 17
Belfast, Northern Ireland 17
Northampton, England 15
Hayes, England 15

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • a4ann Ann Cardus (she/her) (@a4ann) reported

    So @ThreeUK you're ditching GoRoam. This is the reason we moved to your network years ago. I guess when the latest family contract is up in November there's no reason to stay. Shame, it's been good while it lasted but loyalty goes both ways.

  • Sharmac77 scp-resist (@Sharmac77) reported

    @Obey___ @LJordanMartin @ThreeUK I get it…just seems pretty pointless because it’s gonna be the same fir every network anyway.

  • DarrenL37612327 Darren Lyon (@DarrenL37612327) reported

    @ThreeUKSupport Absolute disgusted that after a few weeks of sending this message you are no re-Introducing roaming charges!! Be prepared to loose a lot of customers I will definitely be going! Your all out for yourselves and in such a bad economical climate should be ashamed of yourselves.

  • AlexJohnW Alex Warne (@AlexJohnW) reported

    Hey @ThreeUK / @ThreeUKSupport, my contract is up in October and I'll be going with someone who isn't reintroducing roaming charges in the EU. Is that going to be you, or are you losing a customer of 6+ years? What happens to Go Roam?

  • RikMunro Richard Munro (@RikMunro) reported

    @JoeBaguley @cpswan @ThreeUK But wait, when roaming charges were there they they said it was important way of keeping regular subs cost down. So now they’re back - there must be a reduction in regular contract rates right? … right? … is this on?

  • CLHcarly carly (@CLHcarly) reported

    @ThreeUK 1/As a long term sim only customer on go roam contract, if I were to continue my contract on a rolling basis, would I be exempt from the new daily roaming costs globally? 2/If I decided to renew & change the GB of data required, is this classed as a new contract?

  • BrokenBennett Paul B (@BrokenBennett) reported

    @Social_Daisy @ThreeUK Ah FFS. **** bastards.

  • PlayTendoMikey Mikey (@PlayTendoMikey) reported

    @ThreeUK please help. I ordered a new phone&contract over the phone earlier after a livechat. Your sales rep called me. Bank details given for credit check etc but NO confirmation email about my order still!Why? Instinctively I’m worried! She said there would be an email or text.

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @ThreeUKSupport @DrNik28 Useless **** network

  • angelvolution Dr.A (@angelvolution) reported

    @ThreeUK 2/2 due to breach of contact from your part. As I have no interest in roaming charges. With that being said, I would like to terminate my contract if I have to pay to make calls in my weekend get away or use the Internet whilst travelling in EU. Could you elaborate?

  • Belgevain Z. Carleton-Green (@Belgevain) reported

    @ThreeUK Highly disappointed with your broken promise on roaming charges. With the continued poor service, I doubt I'll be renewing my contract...

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • TheChilledDude Mike (@TheChilledDude) reported

    Requested for my number to be transferred to my contract however my number has not been transfered and is no longer valid! Can you fix this as this is unacceptable for someone who has been with you for 6 + years !!! @ThreeUKSupport @ThreeUK

  • Mindez Mindez (@Mindez) reported

    @huds601 @ThreeUK I'm starting to think that the side of a bus isn't the most trustworthy place to get my economic forecasts from. And I swear, if I see just 8 more buses with lies printed across them, I might never believe a bus again.

  • cjeam Chris McGeehan 💙 (@cjeam) reported

    @BadgerHUD @SkyNews @ThreeUK I've actually found their coverage for where I go pretty good. But it's the speed of my data connection in my local areas I'm starting to get annoyed with, either they throttle me or something is broken.

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