3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sammy Barratt-Singh
(@Mrsbarrattsingh) reported
@ThreeUK my father wishes to cancel his rolling contract with you which hasn’t used. He would rather do this in writing or email than phone due to a hearing problem. Please advise of an address/email so he can do this.
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R m
(@Rm87895907) reported
@ThreeUKSupport Lol. Feedback is that you have and still are btw advertising a product for a price that I cannot purchase. Feedback isn't good enough. Please raise as a complaint
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Preechaya Kongtrakul
(@ohm2124) reported
@ThreeUKSupport hey there , can you send me my final bill to my email ? I accidentally cancel my final ditdct debit too early . I have sent you my details via DM here. Sorry for this inconvenience.
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BBC Waste
(@BBCwaste) reported
Useless company of the day @ThreeUK Why do personal but not business have online chat support? Absolutely useless.
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Davie Coutts
(@WavyDavy08) reported
@ThreeUKSupport No network signal in DD5, Network status checker showing no reported problems?
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Tiffany boundary Matsvai
(@TiffanyMatsvai) reported
@ThreeUK why is my data not working in central london pls? I’m lost I can’t use maps pls mannn nahh 🥲💔💔💔
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BBC Waste
(@BBCwaste) reported
First month with @ThreeUK - Coverage patchy - No online chat for Business customers - No online billing. Broken, don't have ETA to fix - Overcharged more than 4x contract amount "by mistake" month 1 - Indian call centre didn't have contract details. Useless. @Three_Is_Broken
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Sarah-Louise Wright
(@SarahSon1995) reported
Has anyone else with @ThreeUK noticed their signal is total pish? Phone barely works on 4G even in good network areas.
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Philip Ingram MBE
(@PhilipIngMBE) reported
@ThreeUK #customerservice the worst I have ever ever experienced and that is some accolade!
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JT
(@jazTim32) reported
@ThreeUKSupport That’s clearly not going to happen. I’ve already got 2 accounts with you guys. Never mind, all I wanted was a more family friendly router.
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Casanova ⚜️
(@Vxgab0ndd) reported
@ThreeUK I’m not paying the bill send someone to beat me or fix your connection
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Myles Davison
(@MylesDavison) reported
@ThreeUKSupport Thanks Noor - I’ve just web-chatted to Alison. Teeny problem, Alison, the 1GB goodwill data *is* showing up with a one-month expiry as opposed to the indefinite term we discussed…
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EMKWAN
(@emkwan) reported
@ThreeUKSupport guys I need some help. I have an old SIM card that’s not showing any coverage. Anyway to find out if line can be brought back? Currently outside the UK and need it for covid testing etc. to return to the UK. Thanks in advance.
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Simon 🪗
(@mzdt) reported
@ThreeUKSupport Yes. Several days now, since house phone/internet went down. I'm getting theirs, they are not getting mine. How long do they need to stay in signal for to catch a resend of the text?
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Simon
(@MrHedgepig1) reported
@ThreeUK Any chance of you sorting out the signal in NW5, I don't pay 50 quid a month to have a paperweight
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