3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 114
Edinburgh, Scotland 79
Birmingham, England 38
Bristol, England 36
Manchester, England 34
Glasgow, Scotland 29
Portsmouth, England 23
Cardiff, Wales 21
Hackney, England 21
City of Westminster, England 17
Liverpool, England 17
Dublin, Leinster 16
Newham, England 15
Southwark, England 13
Newcastle upon Tyne, England 11
Croydon, England 11
Islington, England 9
City of London, England 9
Leeds, England 9
Normanton, England 8
Southampton, England 8
Nottingham, England 8
Sheffield, England 8
Bradford, England 7
Leicester, England 6
Wandsworth, England 6
Southend-on-Sea, England 6
Peterborough, England 6
Northampton, England 6
Ilkeston, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GayToryJon Jonathan 🇺🇦 (@GayToryJon) reported

    @ThreeUKSupport Yes, but currently a different part. I am working in FY1 6BP a couple of days a week, and whilst it shows 2 bars of a 4G signal I often can’t connect to things. Very poor

  • Mysterybeatzuk Marc (@Mysterybeatzuk) reported

    Curious with @vodafone or @ThreeUK IF your service was not working properly for 2 weeks which you were fully aware of and has been aknowledged, would you compensate the customer or tell them sorry we don't promise a working service to our paying customers? 🤔 #switchtime

  • GayToryJon Jonathan 🇺🇦 (@GayToryJon) reported

    @ThreeUKSupport Blackpool is a big and important town. Please tell me why your 4G network is getting worse and worse here? My contract is up for renewal very soon, after nearly 18 years I am seriously considering moving away from you, unless there are rapid improvements

  • GayToryJon Jonathan 🇺🇦 (@GayToryJon) reported

    @ThreeUKSupport Not particularly. Why is that whenever I complain about a poor service I yet told about an ongoing issue here? Perhaps the company should fix these ongoing issues.

  • professorrev Jon (@professorrev) reported

    @ThreeUKSupport hi there, can someone help. I upgraded yesterday, and got the confirmation email, but haven't received any indication that the phone is out for delivery, and the delivery date is displaying as "06 April 2022"

  • SonOfMarlinsMan matt (@SonOfMarlinsMan) reported

    @UberCheIseaFC @ThreeUK didn’t we tell you and your trashy *** putrid logo to get ******** out of our club yet???

  • MrPeterFletcher Peter Fletcher (@MrPeterFletcher) reported

    @ThreeUKSupport Do you have an email address or contact form for either sales or customer services?

  • HarveyLongden Harvey Longden (@HarveyLongden) reported

    @ThreeUK - I’ve been trying since February 14th 2022 to get you to correct an administrative error with my DOB on your system. You continue to fail to resolve and are ambivalent when contacted. Worst customer service I’ve experienced ever! #threeUK #terribleservice #help

  • ThreeUKSupport ThreeUKSupport (@ThreeUKSupport) reported

    @HarroBS19 @ThreeUK Thank you, if you try manually connecting to Vodafone Australia or Telstra Mobile this should allow you to connect consistently without dropping. Let us know if you're still having some issues. -Holly

  • MarkL28140456 Mark L (@MarkL28140456) reported

    @ThreeUK the worst, Mobile service provider bar none.🤪

  • mike10088783 mike (@mike10088783) reported

    @LDNFootbalI @Footy_Headlines Why do we still have @ThreeUK as our sponsor? They didn’t stand by the team when they needed support

  • jackrosslav jackie-ross lavender 🍂 (@jackrosslav) reported

    hey @ThreeUK are your services down in london? my 4g mobile wi-fi is barely working at all?

  • Stedews Ste Dews (@Stedews) reported

    @ThreeUKSupport @DerekJMurray I had the same problem, ended up having to use the chat as it kept pulling errors

  • HarroBS19 Klaus BBC (@HarroBS19) reported

    @ThreeUK I'm paying £5 per day to use my UK allowance in Australia. My mobile data drops out constantly, despite being in the middle of the Sydney CBD. Fix this, or refund all roaming charges I have incurred since 1 June 2022.

  • ohthiagosilva88 JJvmesCFC (@ohthiagosilva88) reported

    I find it very disrespectful that @ThreeUK are continuing their deal with us . @ChelseaFC how can you let a sponsor drop us and then pick us back up because they feel like it .. its a joke bad omen . Should be new owner new start simple #cfc

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