3 (Three) Outage Map
The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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joy thomS (@thomSJoy) reported@ThreeUK is anyone else having problems with @ThreeUK connection
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Mel (@Mel37014763) reported@ThreeUKSupport can someone get back to me asap regarding a issue , I have been trying to contact you for days but I don’t know my three number
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David #RejoinEU #FBPE (@MollieCoin) reported@ThreeUKSupport When people call me and I dont answer, my phone goes to answerphone, where they are greeted by a woman call Jan. I am a man called Darren. I have tried to re-record, tried instant chat & called in a Three store, nobody can help. Can you PLEASE!
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedMany thanks to the hopeless @ThreeUKSupport for waking me up despite clear instructions not to call me before 1pm clearly they didn’t listen to a word I said. No idea of customer service.
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Natalie ❤️ (@boydie123) reported@ThreeUK I’m having issue with logging in to the App the MFA isn’t working and it’s actually not sending me the code. Your website isn’t helping neither is the chat
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Andy (@Wensleydaler) reported@ThreeUKSupport The connection status for the area around YO7 1LB in North Yorkshire is "Data Services Unavailable". A man with a van is required carrying a new module, nice signal level, but no throughput.
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Matt Hayes 🇮🇪 (@matthayesthfc) reported@panks_79 @ThreeUKSupport My current phone is broken, but you've saved me. There was a separate section of the Three website for pay-as-you-go 🙈 Which is weird, because I've had to go through an entire different page to buy the same phone I was trying to buy anyway haha Thanks Craig!
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Empress’ (@IAmHerNp) reported@ThreeUKSupport hi I need to talk about my account I’m being charged twice when I’ve already paid my bill. I’m on the phone with customer service but they’re no help
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Alan Burley (@mavishier) reported@Placebob2 @ThreeUK Been with them since the first day but there dreadful response to my issue means I will not renew my contract when it’s up
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Henry Haw Haw (@sussex_henry) reportedNEVER enter into a contract with @ThreeUK. Happy to share how they do not adhere to their own returns policy!
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mark (@deligatedgeek) reportedI ask @ThreeUK about failing over to @VodafoneUK as they advertise and they said it will take years for this to happen. They advised me to get a PAC and go to another supplier. @Ofcom are three obliged to fix faults of their own network?
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steve hunter (@stevehunter6) reported@ThreeUKSupport 4 calls in last 30 mins and getting nowhere. Nice of the call centre technician to find it's easier to put the phone down than help😡😡
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Tristan Lane (@Tristan27856485) reported@ThreeUK @VodafoneUK thanks to the merger we now have far worse service and bi options coming seemingly
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AC Photography (@adrian83caveill) reported@ThreeUK absolutely disgraceful service, cancelled order due to fraud, despite everything the same as my last order! Now I have to wait 3 months! Complaint department can't actually answer questions or doesnt resolve anything! Disgusting service
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KevDunst (@DunstKev2012) reported@ThreeUK can you help me reset my password. I’m not getting the link to my email and I can’t get through to a human on the phone. I think someone has changed my details. Thank you