3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

Less
More

3-three Hero Image

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 399
Birmingham, England 161
Southampton, England 119
Slough, England 70
Bristol, England 66
Edinburgh, Scotland 65
Dublin, Leinster 56
Manchester, England 45
Liverpool, England 36
Hackney, England 35
Southwark, England 31
Glasgow, Scotland 30
Leeds, England 25
Kettering, England 21
Cardiff, Wales 20
Middlesbrough, England 20
Croydon, England 17
Islington, England 16
Coventry, England 16
Portsmouth, England 15
Northampton, England 14
Tower Hamlets, England 14
Wembley, England 14
Ealing, England 13
Bournemouth, England 11
Enfield Town, England 10
Swindon, England 10
Leicester, England 9
Fulham, England 9
Mitcham, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • habibeparmaksz H.Parmaksiz (@habibeparmaksz) reported

    @ThreeUKSupport this is twoyears contract, wepay regularly every month, if you don’t see any problems, come and see us at home. We are tired of constantly asking questions and not being able to solve the problem. The support department of your company is not effective, it does not solve problem

  • Cliqmo_ alison clarke (@Cliqmo_) reported

    @ThreeUK My household has 3 Three sims. All have had severely disrupted & unreliable service for more than a week. We have called customer service twice. Both times cut off mid conversation with them. Can you pls help?

  • Abey2468 The Plantain Whisperer (@Abey2468) reported

    @ThreeUK just had my phone stolen but i'm being told the operations are closed and can't help me... WHY AM I PAYING £90 A MONTH PLEASE

  • James220201 James ✈️🌍 (@James220201) reported

    @ThreeUKSupport Hiya I've just done a PAC code from Vodafone to ee for someone they're having problems when you try call them it keeps saying the number can't take your call they've contacted 3 numerous times but they keep saying wait 24 hours yet nothing?

  • JordanHamiIton Jordan Hamilton (@JordanHamiIton) reported

    @Dinalli @ThreeUK I’m surprised you can even get a signal through your walls giving the high frequency signal

  • OfficialBiodoid Jon (@OfficialBiodoid) reported

    @ThreeUKSupport It's OK now I used live chat to generate a complete cancel request. I would stay if I wasn't going to live in a different country

  • Lagshiga Lagshiga (@Lagshiga) reported

    They keep trying to offer me a contract when I have a sim deal already and just want to buy a phone outright. I just need a phone as mine has broken. @ThreeUK @ThreeUKSupport

  • CliffInKent Cliff (@CliffInKent) reported

    @ThreeUKSupport Hi, in addition to cancelling my direct debit, what's the customer service email addres I can submit my 30 days notice in writing to please? @ThreeUKSupport @ThreeUK

  • linc_penn Robin Dian B'stard (@linc_penn) reported

    @thorton00 @MrRoryReid @ThreeUK When I was in AUS I was impressed with your 4G network. I got decent 4G coverage with good speeds wherever I went and it was cheap using a local SIM.

  • MrKinkyDevil Kinky Devil (@MrKinkyDevil) reported

    so @ThreeUKSupport i cancelled in march then saw i was still being charged so i cancelled again in september and im still being charged , so i get on to customer service live chat and they tell me they can cancel i have to call cancellations but theres a big queue #THIEVES

  • umaisshafqat1 umaisshafqat (@umaisshafqat1) reported

    @ThreeUK Worst customer service experience ever and my anxiety level is through the roof, called three’s customer advisers multiple times over the corse of three weeks trying to set up a direct debit. It’s going to affect my credit score and they are all inefficient.

  • Niftyfifty92 Michal (@Niftyfifty92) reported

    @JanisTriblis @ThreeUK They very good mate 50+ mbs good signal everywhere 🦾 Go go go EE

  • mattiem1976 Matt (@mattiem1976) reported

    @ThreeUKSupport No but i called and got told the mast is busy not much help really

  • VickyT98 Victoria (@VickyT98) reported

    @ThreeUKSupport why are you making me chase an over up after speaking to two different departments this morning on the phone!! You've had my money weres my Tablet!! Shocking service Three!!

  • pRABuonline Prabhu Rajendran (@pRABuonline) reported

    @ThreeUKSupport Thanks for kindly getting back to me. I'm still left with NO network and soley relying on the internet. Especially when you are working for the NHS, I feel handicapped & don't deserve this. Interestingly was told by the Phone CC to get this sorted at a 3 shop, in this lockdown!!!

Map Check Current Status