3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 107
London, England 83
Bristol, England 42
Manchester, England 35
Glasgow, Scotland 27
Cardiff, Wales 21
Birmingham, England 19
City of Westminster, England 16
Croydon, England 15
Hackney, England 14
Newham, England 12
Southampton, England 12
Dublin, Leinster 12
Portsmouth, England 12
Nottingham, England 11
Southwark, England 8
Leeds, England 8
Bradford, England 8
City of London, England 7
Batley, England 7
Liverpool, England 6
Peterborough, England 6
Leicester, England 6
Broadstairs, England 6
Woking, England 6
Crawley, England 6
Hammersmith, England 6
Normanton, England 5
Newcastle upon Tyne, England 5
Waltham Forest, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SCore2018 The persistent leftie❤💚 (@SCore2018) reported

    Why do @ThreeUK keep calling me? I've not been a 3 customer for many years. Every time I ask the caller to remove my number they just hang up. They don't have permission to contact me and under GDPR have no reason to still hold my personal details. @ICOnews

  • MrRichJames Richard James (@MrRichJames) reported

    @ThreeUKSupport “I was told my PAYG credit would never expire. My service has now been disconnected and my number returns ‘invalid number’ without clear prior notice. This happened following the 3G shutdown. I want my number reinstated or appropriate compensation.”

  • DarylS53562 Daryl Szebesta (@DarylS53562) reported

    @ThreeUK careful if you have your bank account details with Three, mine were fraudulently used in the Slough store yesterday to purchase three devices and service plans. They aren’t answering their phones…funny that

  • BAL_D4KU_SINGH Bal Singh (@BAL_D4KU_SINGH) reported

    @ThreeUKSupport let me guess we're having a go slow and no signal day in central... Leicester Square and I'm having to use a store WiFi because we're back to no signal...

  • miryasirabbas Yasir Abbas (@miryasirabbas) reported

    Last week, I went to @ThreeUK for a phone upgrade. Somehow, my application did not go through. Today, out of nowhere, I got a call from Three where the caller knew my exact details and claimed they could help me (an individual with an Indian accent). Of course, it was a scam, but how did the scammer get all my details? This feels like a massive data protection failure.​ @ThreeUK

  • Pfearn2303 PAUL (@Pfearn2303) reported

    @ThreeUKSupport My mother hasn't been able to use her phone for 3 weeks now because the mast is down YO16 6HN. Will it ever be repaired?

  • GemzA87 💜Me💜 (@GemzA87) reported

    @ThreeUK A whole 12 hours no wifi not network signal I trust I will be getting a discount on my bill since I’m paying for a service I’m not receiving

  • kharikola1 Click Clack (@kharikola1) reported

    @ThreeUKSupport Hi! There’s a problem with phone connection to apps but personal hotspot is ok to this iPad

  • CLMURRAY3 Claire Murray (@CLMURRAY3) reported

    @ThreeUK I have again been let down by the three signal at Liv street

  • Moza_10 Josh morris (@Moza_10) reported

    @ThreeUKSupport hi I can’t log into my three+ rewards gives me an Error code 500 I need to access this asap can you help? My wife’s three account is the same no access

  • GJVIBES Geetanjali (@GJVIBES) reported

    Ridiculous service by @ThreeUK I have been chasing them since Sep and the issue is still unresolved!! @AppleSupport identified logic board issue! I just need a replacement! Why is it difficult???? #ConsumerRights #ConsumerProtection @ThreeUKSupport

  • YiDocArL84 Carl O'Halloran (@YiDocArL84) reported

    @ThreeUK is the worst provider. No help whats so ever

  • MattWilkNFFC Matt Wilk (@MattWilkNFFC) reported

    @ThreeUK it’s really bad the amount of chaos the Nero codes cause. Mine didn’t work today. Invalid my ***. So no millionaire hot chocolate for me! On principle. 😟

  • BHAFC_Matchworn BHAFC_Matchworn (@BHAFC_Matchworn) reported

    When will the merger between @VodafoneUK and @ThreeUK go through? I and fed up with no signal on the Three network, it’s getting worse week by week. No service at home, 1 bar work, it’s utterly rubbish

  • bhav_mistry_86 Bhavesh Mistry (@bhav_mistry_86) reported

    @ThreeUKSupport hi, are you able to help with this? It says I got code but there's no code there

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