3 (Three) Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart (@stu__m11) reported 4 minutes ago

  Totally regretting moving back to @EE, order made 10days ago & still no idea what is going on. Hours spent on hold, many false promises of calls back/confirmation emails that still haven't happened. Considering staying with @ThreeUK or going to @VodafoneUK now. Awful service #EE

• 
  Si Lucas (@SiTheWriter) reported 6 minutes ago

  @ThreeUKSupport Hi! Are you having 4g issues in SW11 at the mo? My phone is working fine on 5g but although showing decent 4g signal my iPad isn’t connecting to the internet at all. Just stopped working about 30 mins or so ago.

• 
  Hayley Edwards (@hayleyed74) reported 9 minutes ago

  @virginmedia I'm wondering if its a bigger issue than @virginmedia?? My mobile data won't work either..... @ThreeUK

• 
  Chris (@CarterCarter) reported 9 minutes ago

  My internet's been down for 10 days, so I had a chat with my lovely provider @threeuk, and they are giving me 7 days credit. Why only 7 days? Because that's how long it's going to be before it comes back...Oh! Bless 'em, lol

• 
  anouska kramarchuk (@anouskakramarch) reported 9 minutes ago

  @ThreeUKSupport I’ve messaged you but the two staff female in there need training. 2x new contacts taken out wire not working told I need to@pay for new wire to replace it. Contract taken out 4 days ago will be cancelling thanks to those two female employees in store today

• 
  Finlay Duncan (@FinlayD) reported 10 minutes ago

  After some 14 years, looks like I’m leaving @ThreeUK @ThreeUKSupport, who’ve sneakily ‘upgraded’ me (onto a contract where I’m paying more, for less) without actually telling me. Incredibly poor customer service.

• 
  🇯🇲🇭🇰 (@mrieg42) reported 14 minutes ago

  @ThreeUK I have a mobile broadband contract that I've been trying to cancel since September but call centre agents haven't done it. How can I cancel it?

• 
  mark brady (@marksbrady1) reported 14 minutes ago

  @ThreeUKSupport Still no service, less than impressed now and starting to have a real impact on my boys education and their progress, please get this sorted ASAP

• 
  Nav (@nav6370) reported 17 minutes ago

  @ThreeUKSupport - why do I have no mobile signal at all , have swapped sim with my daughters 3 sim and I have signal , what have you done to my sim

• 
  Nav (@nav6370) reported 17 minutes ago

  @ThreeUKSupport Why do you never explain to your customers what the process involves absolutely ridiculous

• 
  Taras Young (@pidg) reported 21 minutes ago

  @ThreeUKSupport Thanks, but can any of these be done without access to a 3 account, and without access to a 3 phone? I am no longer a customer, I do not have access to my account (so can't pay online) and I do not have access to a 3 phone (so can't dial 333)

• 
  Nav (@nav6370) reported 22 minutes ago

  @ThreeUKSupport - I have no mobile signal??, I have a new sim on order is that why I have lost all signal my daughter is on 3 as well her signal is all ok, if I use her sim in my phone signal is back

• 
  Marie Gilbert (@LipVenom) reported 23 minutes ago

  @ThreeUKSupport are there network issues today? Trying to make a phone call but every number I call disconnects either mid call or after ringing once. Hardly any signal and I live Central London!!!

• 
  Ibrahim (@madebyibrahim) reported 23 minutes ago

  @ThreeUK hey, I ordered a sim last week, it hasn’t arrived yet but the direct debit has been setup. Can you help with this?

• 
  ***-Dawg 🖤 (@Munkled) reported 23 minutes ago

  @ThreeUKSupport Yet here we are, two weeks later and I've had no Internet or phone signal since I got home at 8pm last night.. (12hours ago)