3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 133
London, England 61
Glasgow, Scotland 36
Bristol, England 31
Manchester, England 31
City of Westminster, England 17
Birmingham, England 14
Dublin, Leinster 12
Cardiff, Wales 11
Portsmouth, England 10
Woodside, England 10
Bradford, England 9
Hackney, England 9
Nottingham, England 8
Hammersmith, England 8
Southampton, England 8
Southwark, England 7
Newham, England 6
Peterborough, England 6
Coventry, England 6
Leeds, England 6
Batley, England 5
Fareham, England 5
Middlesbrough, England 5
Croydon, England 5
Liverpool, England 5
Newcastle upon Tyne, England 5
City of London, England 5
Southall, England 5
Paddington, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Larry_Lagat Hillary Kiplagat (@Larry_Lagat) reported

    @ThreeUK Hi. I have an issue in regards to calls getting disconnected after few seconds. Could you kindly check for me what the issue might be? Open inbox I send my number

  • zoevenditozzi Dr Zoe Venditozzi (@zoevenditozzi) reported

    @ThreeUK this is hands down the worst customer experience I have ever had. Six weeks after starting a business account I never received the second line device and have now been refused setting up new one due to doing credit check too soon after initial set up. No one helping!

  • emilyzPLS emily (@emilyzPLS) reported

    @SugarRushLive @ThreeUK im a vulnerable customer and they used it against me fr

  • LuSchmoo Lu (@LuSchmoo) reported

    @FaceItIreland @ThreeUK @superdrug Hello, do you know how to delete a post? Click the drop-down menu at the top right of this post, then select delete post and delete to confirm. if you want to share the postcode with them in future, use envelope icon at the top of their profile.

  • codcordwell chris cordwell (@codcordwell) reported

    @ThreeUKSupport Yes you're having issues in the area... Everyday.

  • ogarmaile Matt (@ogarmaile) reported

    @ThreeUKSupport Can you check signal in BT11 where I live and BT1 where I work? It's just so bad lately.

  • AndyBruce64 Andy Bruce (@AndyBruce64) reported

    @ThreeUKSupport your mobile data hotspot service is rubbish. Ongoing connectivity - or lack of - for days now and no one at 3 gives a damn! Grrr

  • Sarahsquiz SarahSquiz (@Sarahsquiz) reported

    @ThreeUKSupport No but after doing two chats he has finally got it sorted. I don’t understand why this is such an issue with three though, when I was with three I had this problem when going on holiday which is why I moved network. It should automatically connect like every other network does.

  • codcordwell chris cordwell (@codcordwell) reported

    @ThreeUKSupport What a surprise the network is down again what a joke

  • M24JAB John Boylan (@M24JAB) reported

    @ThreeUKSupport in M24 signal terrible

  • codcordwell chris cordwell (@codcordwell) reported

    @ThreeUK your network is a total disgrace. Numerous times a day it goes down. Your not a fit provider. Tie people into a contact then fail to deliver. Utter garbage a disgusting service

  • murphy1117 Paul Murphy (@murphy1117) reported

    @ThreeUK @ThreeUKSupport You are officially terrible.. have not been able to makes calls properly since Monday!! 😡

  • codcordwell chris cordwell (@codcordwell) reported

    @ThreeUKSupport And down again @ThreeUKSupport ..... Is there any chance of a working network? Failing that online help that doesn't pass you to another department then not respond?

  • BomberBrown80 Broon80🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@BomberBrown80) reported

    @ThreeUKSupport my phone signal for calling is absolutely awful , drops out , no one can hear me , it has been for a while , its basically unusable , a travel for work so a mobile is needed , something has to be done , you are not fulfiling your terms of your contract

  • pdnr777 Peter Reynolds (@pdnr777) reported

    @ThreeUKSupport been trying to raise a complaint via phone and via live chat but am getting no where. This is due to substandard network and service issues. What can I do??

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