3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

Less
More

3-three Hero Image

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 124
London, England 64
Bristol, England 34
Glasgow, Scotland 31
Manchester, England 28
City of Westminster, England 16
Birmingham, England 14
Dublin, Leinster 13
Cardiff, Wales 12
Portsmouth, England 11
Woodside, England 10
Nottingham, England 9
Bradford, England 9
Southampton, England 8
Croydon, England 8
Hackney, England 8
Sheffield, England 7
Hammersmith, England 7
Liverpool, England 6
Newham, England 6
Peterborough, England 6
Coventry, England 6
Leeds, England 6
Middlesbrough, England 5
Batley, England 5
Southwark, England 5
Fareham, England 5
Newcastle upon Tyne, England 5
Leicester, England 4
City of London, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • iamkateherron Kate Herron (@iamkateherron) reported

    @ThreeUKSupport Hey can you DM me. I’ve been a customer for over two years but feels like an extreme measure when my only option is to cancel my contract

  • ellieism arden 🌿 (@ellieism) reported

    @ThreeUKSupport i placed my order for a sim only deal and got an email that someone from your team will call me to confirm my details. a numer called me but it wasn't the one listed as the one for your customer service and i realised that last minute before giving them my bank

  • _GalaxyAsh Ash (@_GalaxyAsh) reported

    @ThreeUK @OPPOMobileUK Nice design and reasonable build quality, but the software is absolutely awful 🤢

  • M300bt3 Mo B (@M300bt3) reported

    @ThreeUKSupport CR7,SW16,CR4,SW17 the list goes on,take your pick everywhere its terrible.Just received my PAC code going back to EE or BT, will never use 3 network again,neither will anyone in my household,friends & family will be advised the same. £39 a month for the last 2 years,what a waste

  • ninamohanty Nina Mohanty 徐妮娜 (@ninamohanty) reported

    Hey @ThreeUK - second year in a row that an account I never opened associated with my address in 2018 is dinging my @ExperianExperts credit score. It was resolved last year April 17, 2020 and showing up on my score again today. What's going on?

  • hamilton_david David Hamilton (@hamilton_david) reported

    @ThreeUKSupport I’ve terminated my contract early because of poor signal. You’ve sent my PAC code to the number that’s been disconnected and all “security procedures” require me to receive texts with codes in them - to the disconnected number. Your complaints team think the way I’ve been (1/2)

  • sundis19 Sunjiv (@sundis19) reported

    @ThreeUKSupport Yes, called them twice since I am trying to do the trade in. I don't understand why they don't check with Three. It should not take long to resolve the issue.

  • top_dave1982 D (@top_dave1982) reported

    @ThreeUK why am I not getting 5g signal in my area E6.?

  • MichelleOwenWi1 Michelle Owen-Williams (@MichelleOwenWi1) reported

    @WhereAlbion @sportsdirect They are an absolute pile of poo. Took weeks to sort out an item my wife ordered me for Xmas. They're as bad as @ThreeUK

  • CryptoIronside Crypto Ironside (@CryptoIronside) reported

    @Imperfecting_It @ThreeUK I'm having the same problem. 10+ nuisance calls every single day. How do they get ahold of our numbers? And what is @ThreeUK doing to combat this? It's getting to a point where I'm considering changing my number, which would be a real hassle.

  • sundis19 Sunjiv (@sundis19) reported

    @ThreeUKSupport full postcode is CM20TG. I have restarted the device and even call the tech support

  • GavinHyatt Gavin Hyatt (@GavinHyatt) reported

    @ThreeUK counting down the weeks until I can be free if your 'nothing nowhere' service. 5g smartphone with no signal. Lucky I have a second sim slot so I can spend another £20 a month with EE to stay connected :-(

  • UneJamJasmina 🦋 𝓙𝓪𝓼𝓶𝓲𝓷𝓪 🦋 (@UneJamJasmina) reported

    It needs to said that @ThreeUK have top tier customer service :)

  • sundis19 Sunjiv (@sundis19) reported

    @ThreeUK @ThreeUKSupport internet in CM2 area down since this morning. Frustruation on a Monday morning. No text messages to warn or update on the problem. 😡😡😡

  • M300bt3 Mo B (@M300bt3) reported

    @ThreeUKSupport Funny I'm not getting a response to any DM, only when it's public I get a response..... Terrible company

Map Check Current Status