3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 113
Edinburgh, Scotland 104
Bristol, England 52
Manchester, England 33
Birmingham, England 33
Glasgow, Scotland 25
Cardiff, Wales 23
Hackney, England 19
Portsmouth, England 19
City of Westminster, England 16
Dublin, Leinster 16
Croydon, England 15
Liverpool, England 14
Newham, England 14
Southwark, England 14
Sheffield, England 10
Nottingham, England 9
Southampton, England 9
Leeds, England 8
Bradford, England 8
Newcastle upon Tyne, England 8
City of London, England 8
Batley, England 8
Hammersmith, England 7
Crawley, England 7
Leicester, England 7
Peterborough, England 6
Kensington, England 6
Northampton, England 6
Ilkeston, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarayoga81 Sara (@Sarayoga81) reported

    @ThreeUKSupport I specifically told the person that sold it to me I was in Spain until autumn. I will reiterate - I was mis sold the contract. On top of this @ThreeUK are not even offering solutions. The worst customer experience I have had.

  • DJAMP92 chief (@DJAMP92) reported

    @ThreeUKSupport I can't no longer login to three online due to contract finishing the credit was supposedly in my acc and was refunded back to my bank over a week ago now

  • _bradlfc Brad 🇵🇸 (@_bradlfc) reported

    @ThreeUKSupport Your data service has become unusable in the last few days. I can barely run a speed test on my internet that I depend on for work, it’s poor.

  • DJAMP92 chief (@DJAMP92) reported

    @ThreeUKSupport I've been waiting for a refund for nearly a month due to the poor service I was receiving from you and I've still not had it why!!

  • D2wV3s d2w_v3s (@D2wV3s) reported

    @ThreeUKSupport You've had 2 months already, that's why I've gone public with ofcom. You had your chance and your resolution of "well if you're not happy you can cancel" is not acceptable.

  • jessalinecaine 🏴󠁧󠁢󠁥󠁮󠁧󠁿its coming home🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jessalinecaine) reported

    @ThreeUKSupport 14 days, tried to today, was again told that i cannot cancel the add ons and was given a lot of rudeness. Would at least like an explanation

  • pete_j_call Peter Callaghan (@pete_j_call) reported

    @ThreeUKSupport Any idea before your woeful 4g begins to qork again been sayin engineers are fixing an issue for the last 12 months yest that is right 12 months

  • christopher_eng Christopher England 🇬🇧 (@christopher_eng) reported

    Why is it almost impossible to just cancel a three contract? @ThreeUK The website is impossible, the call centre keeps trying to sell me shite. All I want to do is completely cancel a dongle I ain't used in years, and get on with my life. Sigh.

  • bubbilygum Jess (@bubbilygum) reported

    @WordsFromAPen @ThreeUK Noooo this is really not okay when people rely on this service so much!

  • xLRxR4G3 Adelaide Roylance (@xLRxR4G3) reported

    @JamesFelstead2 @ThreeUKSupport Come on @ThreeUKSupport Do better. Don't be over charging people and then be slow as **** to rectify the situation

  • lozaslife GingerGirl (@lozaslife) reported

    @ThreeUK why is my mobile unusable now after always having great coverage on your network? The signal at home is particularly appalling and I regularly lose my connection to whoever I'm talking to. 3 were never like this but I now can't wait for my contract to finish.

  • GinLadyUK The Gin Lady (@GinLadyUK) reported

    Unbelievably poor and incompetent service from @ThreeUK I’m now unavailable until my new SIM arrives in 2-3 days.

  • jessalinecaine 🏴󠁧󠁢󠁥󠁮󠁧󠁿its coming home🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jessalinecaine) reported

    @ThreeUKSupport surely the cra gives me the legal movement to break free of contract¿ yes it is a 24 month contract but ive had no problem of using CRA befefore and i was told i could return sim i didn’t inquire ahout the tablet

  • itskyleflamson Kyle F (@itskyleflamson) reported

    Fs contract on @O2 and their signal is being ******* ****. Seriously this is the reason I left @ThreeUK among them being utter retards when it came to their network. Get it sorted!

  • elise248 Elise is Tweeting (@elise248) reported

    @ThreeUKSupport It wasn't to you, it was to get through to my doctor's - still haven't got back through. Need to find a provider that's not going to let you down when it really matters.

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