3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Gillam
(@leegillam) reported
@ThreeUKSupport 3/4 bars of signal, 0.74Mb down 0.45Mb up and 250ms ping. And this is what 'fixed' 4G looks like today.
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Laura walton
(@Laurawa34473525) reported
@ThreeUK I am calling to leave three but I can't get through to anyone because you are 'having technical issues' and then just hang up on me. This has happened 4 times today. How can I speak to an advisor?
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Maya Wolff
(@missmayawolff) reported
@ThreeUKSupport Data is not working, phone lines were too long I gave up
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Dominic Mackie
(@dom_mackie) reported
@ThreeUK how about providing any boosted signal at glastonbury. Or any at all, that would be great. #Glastonbury2022
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IEliTez HD
(@IEliTez_HD) reported
@ThreeUK your signal these days, is absolutely horrendous
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Lee Mahoney
(@showponymahoney) reported
@ThatSillyGinge @ThreeUK @ThreeUKSupport Yea terrible website and service, I lost my roaming last month and just counting down to the end of my contract so I can jump to O2
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Kate 🌻
(@kmariejones97) reported
@threeuksupport I need help with my last bill but no longer have access to the app as I’ve changed providers. Can you help?
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Thomas Fowler
(@TommyTwit) reported
@ThreeUK why such poor coverage @glastonbury ? Your competitors are providing great data speeds. I cannot use Three data at all. Can you increase capacity?
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Joel Bevan
(@Joel_Bevan) reported
@ThreeUKSupport Hi there. I have now tried the SIM in another handset and can confirm that the issues are still there
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Liam Holloway 🏴
(@LiamHolloway320) reported
@ThatSillyGinge @ThreeUK @ThreeUKSupport My app is down too.
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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Carl Lawton
(@jazino) reported
@ThreeUKSupport Tried it numerous time: Press 1 Press 2 Press 3 Press 4 Press 5 Press 6 None of them give me the option to cancel my insurance add-on or maybe you could tell me which one it is, I've been the three shop, done the web chat, online, phone, no luck with any.
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Gráinne
(@grainneisbusy) reported
@SouthernFairy16 @ThatSillyGinge @ThreeUK The roaming was the main draw of Three, so it was kind of an easy choice to just go when they forced me off my old contract. Had some good deals, but lots of coverage issues etc over the years and customer service was brutal over the phone.
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Bat Pilot 💙
(@t25bear) reported
@ThatSillyGinge @ThreeUK Luckily my work phone has full roaming and we are allowed to use it while not working… I also have a Vodafone data SIM for GA which charges £2 per day to use contract data while roaming which I think is fair (ish)
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Adam
(@Adam_R1988) reported
@ThreeUK CO1 area and the network is down again. Not bad as it seems every 2 weeks. Any ideas on times for network back up and running?
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