3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Burr
(@Tezzasez) reported
@ThreeUKSupport I’ve had no signal at work now for 3 weeks. It’s getting a bit silly now. Post code is N11 1GN I don’t have Wi-Fi available to me either so I am not able to be contacted for 3 weeks whilst at work
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Diss-funk-tional
(@dissfunktional) reported
@threeuk there are people in war zones with network coverage and here I am sitting in the next postcode trying to catch up with all Iv missed in the last 7 days .. unacceptable
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natascha
(@nataschaowen) reported
@ThreeUK hey ! I am a 3 customer and I just wanted to know how I get the presale code for wireless tickets ?
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Toni
(@Teenytinytoni1) reported
@ThreeUK My 78yo vulnerable mum was sold a 2y phone contract this week that she cannot afford. We went into the shop yesterday to cancel it but we’re told it was ‘no returns’. She is now left with the choice to eat or pay the bill! How is this possible?
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jo bloggs💙
(@joblogg41360819) reported
@ThreeUKSupport no, i don't think that'll be of any use anyway. it's not the problem - the problem is apparently three haven't any record of me changing plan! but maybe i'll just wait til the 5 day period for the text is up.
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Adam
(@only_jokering) reported
@ThreeUK @ThreeUKSupport There's a problem with the codes you get on Three+ for Cineworld. Every time I have used them, the site comes with a payment authorisation error. Every time I need to contact Cineworld to sort it out. Is it just mine that don't work?
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Shaun Grice
(@OfficialFlatCap) reported
@ThreeUKSupport Mark, honestly thank you for your time to reply. I just don’t get the confusion with my phone line, I’ve got customer service and complaints trying to con me into agreeing into new things, I’ve asked for a deadlock letter three times and been denied it. It’s exhausting :(
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dope ***** magic
(@unhingedscorpio) reported
@ThreeUKSupport trying to buy wireless tickets and it’s not letting me i’ve been trying for half an hour. can you fix it
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Adam
(@only_jokering) reported
@ThreeUKSupport The code works, but the payment screen always fails. But it's only with the Three+ code, never with my unlimited card or with a full paying ticket.
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Tom Shucksmith ≅
(@TomShucksmith) reported
@unhingedscorpio @ThreeUKSupport My links not working for the presale (got a code) could you try sending me the one you have please
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Muppet Crazy
(@MuppetCrazy) reported
@ThreeUKSupport Any reason for kicking me off yet again to a different sim plan this is the 4th time in 5 months anyway your offers sucks 12gb for £19 no EU roaming and CPI increases mid term move to your partner company smarty 60gb for £10 no CPI and EU roaming 3 do better..
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Terry Burr
(@Tezzasez) reported
@ThreeUKSupport Thanks Kirsty. However having to pay for a months bill with no signal is pretty appalling
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jo bloggs💙
(@joblogg41360819) reported
@ThreeUKSupport good because i am struggling with a very impatient live chat guy who doesnt seem very nice!! he doesn't understand anything i'm trying to say and is starting to be rude. anyway i definitely signed up to new plan yesterday or day before and now it isn't showing up at three
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Kevin Finnie-Locke
(@LockeKev) reported
@ThreeUK arrived in USA on holiday and nothing??? No data, signal nothing???
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jo bloggs💙
(@joblogg41360819) reported
@ThreeUKSupport i really wish i could email three this is terrible for a communication company.