3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 109
London, England 55
Bristol, England 39
Glasgow, Scotland 34
Liverpool, England 30
Manchester, England 27
City of Westminster, England 17
Dublin, Leinster 16
Birmingham, England 14
Portsmouth, England 11
Bradford, England 10
Woodside, England 10
Hackney, England 9
Southampton, England 9
Southall, England 9
Cardiff, Wales 8
Leeds, England 6
Nottingham, England 6
Hammersmith, England 5
Middlesbrough, England 5
Newcastle upon Tyne, England 5
Peterborough, England 5
City of London, England 5
Croydon, England 5
Northampton, England 5
Southwark, England 5
Coventry, England 5
Normanton, England 4
Kensington, England 4
Newham, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • 23mmartins Marlon Martins (@23mmartins) reported

    @ThreeUKSupport is 3 down?

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport @rsvan1 Poor **** network

  • MelanieJaneA_ 𝑀𝑒𝑙𝑎𝑛𝑖𝑒 𝐽𝑎𝑛𝑒 (@MelanieJaneA_) reported

    Please tell me @ThreeUK @ThreeUKSupport why after over 3 weeks of you “working on it” & me still waiting on a call back for over 3 weeks my signal is still shocking?

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport no 4g at home. 1 bar of signal

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport so another day Passes without a reply from three on here. That's OK. I'll ignore your stupid texts when u want £39. You can stuff your £5 direct debit charge where the sun don't shine 🖕

  • Harry_T213 Harry (@Harry_T213) reported

    @ThreeUK your signal and service everywhere in the UK is ******* embarrassing. Should never have left @EE and I can’t wait to **** you off

  • 23mmartins Marlon Martins (@23mmartins) reported

    @ThreeUK is 3 down?

  • RenKatz Ren Katz (@RenKatz) reported

    @ThreeUKSupport Just have and they aren’t doing anything!! They have said there is nothing they can do and a new account would not be offered an unlimited plan! Then they offered to have US pay for emergency credit!!! OMG!! You are nothing but thieves. I am going to shout this from the rooftop

  • philgyford Phil Gyford (@philgyford) reported

    @ThreeUKSupport Our home 4G broadband has been incredibly slow for the past few days. I’ve restarted our Huawei box loads of times, which usually works, but no joy recently. Just south of Hereford. Any works going on?

  • junglebooots Josie Ellis (@junglebooots) reported

    @ThreeUKSupport 4. Both contracts were changed to pay as you go, one by mistake and then was told the other contract was cancelled. Spoke to someone to fix this who said I didn't need to go via pay as you go. They reinstated contract as pay monthly but it would take 3 days to come into effect.

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport no signal again

  • Craig33021085 Craig (@Craig33021085) reported

    @ThreeUKSupport They said I needed to get the consent I did that over a month ago had this from day one even got him on voice call disgusting rude wouldn't get me a manager they new the lady had sold me wrong from the start and now I'm have to chase email to get it put right and it should be you

  • JayMontano Jay Montano (@JayMontano) reported

    @EE Brilliant customer service (and accent)from Courtney H. based in Newcastle customer services. Just switched over after years over 10 years on @ThreeUK (sorry guys there's just hardly any signal in Neath/Swansea region where EE is full bar). Amazing deal with @bluelightcard

  • LaupLaup2 LaupLaup (@LaupLaup2) reported

    @ThreeUKSupport Good afternoon. Can i ask if the network is congested again? 4G and 3G at a snails pace. Have had to switch to @bt wifi

  • ThatCornishLadd Connor🚌💨|📸|🕹 (@ThatCornishLadd) reported

    @ThreeUKSupport My 3G coverage is rubbish. My 4g doesn't load anything. Isolated to my home town. Anywhere else is fine. 8 MONTHS! Think you need to fix this. Don't pay money for a service I can't use properly at home. Great way to treat valued customers.

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