3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

Less
More

3-three Hero Image

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 109
London, England 83
Bristol, England 50
Manchester, England 35
Glasgow, Scotland 25
Birmingham, England 23
Cardiff, Wales 22
Dublin, Leinster 18
City of Westminster, England 16
Croydon, England 16
Hackney, England 15
Newham, England 13
Southampton, England 12
Portsmouth, England 11
Nottingham, England 11
Leeds, England 9
Bradford, England 9
Batley, England 8
Southwark, England 8
Liverpool, England 7
Woking, England 6
Peterborough, England 6
Leicester, England 6
Broadstairs, England 6
City of London, England 6
Crawley, England 6
Hammersmith, England 6
Middlesbrough, England 5
Northampton, England 5
Newcastle upon Tyne, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexJordanFB Alex Firmin-Brooks (@AlexJordanFB) reported

    @ThreeUK confused as to why you’re STILL taking money out of my account for a contract I cancelled 3 months ago. Please can you actually cancel my contract?!

  • Stujhodgson Stuart Hodgson (@Stujhodgson) reported

    Very sad to be leaving @EE after many years, always been very happy with the service received, just a shame they can’t match the great deals from @ThreeUK

  • SiiGNEDJBanks J B (@SiiGNEDJBanks) reported

    @ThreeUK your network is actually trash man

  • neilpgriffiths Neil Griffiths (@neilpgriffiths) reported from Grays, England

    So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK

  • GuyNormas Guy Normas Official (@GuyNormas) reported

    @ThreeUK Signal Drops a lot in PO21, home broad not on for a longtime customer #Homebroadband

  • CryptoDot1 CryptoDot (@CryptoDot1) reported

    @ThreeUKSupport Someone has transferred my number over to vodafone..then used my number to get access to my emails. Then tried to get into my bank accounts. All while three’s useless customer service is giving no help or advice whatsoever

  • beckymad1 becky madden (@beckymad1) reported

    @ThreeUKSupport the reason of delay with processing the additional money is issue with this promotion on our website and now our technicians working through with this issue... they've said the same thing for the past week!

  • RKent1992 Ryan Kent (@RKent1992) reported

    @ThreeUKSupport Ok thanks for the update. Impossible to work at present. I don’t usually have issues with coverage.

  • MarkJR84 Mark (@MarkJR84) reported

    @ThreeUKSupport do you support esims for smart watches?

  • CallumMansell95 Callum Mansell (@CallumMansell95) reported

    @ThreeUK hi, is there a possibility of buying myself out of my contract? It finishes in February but I can’t cope with this terrible signal and internet everywhere, been trying to tweet this since March

  • GaryDolling108 Gary Dolling (@GaryDolling108) reported

    Omg @ThreeUK is down again! 🤬

  • macohibs Euan McAleece (@macohibs) reported

    Shall I use my phone today @ThreeUKSupport no, because I can't get my partner to the store in town. Even though I was there yesterday. With my phone and driving licence. I was thinking of moving the family to 3, but recent days, poor customer service shows why this is a bad idea

  • mattqwerty Matt (@mattqwerty) reported

    @ThreeUK hi my sons is with three and he has no signal whilst at school. Is there anything you can do please as he is having to hot-spot off his friends phone everyday. Thanks

  • CryptoDot1 CryptoDot (@CryptoDot1) reported

    @ThreeUKSupport Someone has transformed my number over to Vodafone, then used that number to access my email and change the password. Then used the email to try and access my bank accounts...all while three customer service is twiddling their thumbs and giving useless advice

  • macohibs Euan McAleece (@macohibs) reported

    @ThreeUKSupport Day 2 of no service. How much business will I lose today?

Map Check Current Status