3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 107
London, England 82
Bristol, England 44
Manchester, England 34
Glasgow, Scotland 25
Cardiff, Wales 21
Birmingham, England 19
City of Westminster, England 15
Croydon, England 15
Hackney, England 14
Newham, England 13
Dublin, Leinster 12
Southampton, England 12
Portsmouth, England 11
Nottingham, England 11
Southwark, England 9
Bradford, England 9
Batley, England 7
Leeds, England 7
Northampton, England 6
Newcastle upon Tyne, England 6
Liverpool, England 6
Peterborough, England 6
Leicester, England 6
Broadstairs, England 6
City of London, England 6
Crawley, England 6
Hammersmith, England 6
Normanton, England 5
Woking, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • _Eddie76_ Eddie (@_Eddie76_) reported

    @ThreeUK you have sent me a message asking me not to leave. Sorry…you use overseas contact centres and despite any claims you make, language is an issue. Nobody has understood the issue I’ve had for the past 12 months so I’m not going to renew to endure more of the same

  • colin_liew LondonColin (@colin_liew) reported

    @ThreeUKSupport Three mobile network does not work in central london stations, when it is needed the most! Shocking!

  • MissK08606720 Miss K (@MissK08606720) reported

    @ThreeUK I am getting one bar of 3G signal??

  • mursalmo_ Arturo (@mursalmo_) reported

    @ThreeUKSupport you guys are the worst when it comes to customer support

  • ___batshitcrazy Lell💙🏴󠁧󠁢󠁷󠁬󠁳󠁿📚🏰🗺 (@___batshitcrazy) reported

    @ThreeUKSupport I rang a local store who told me if I wanted a reply to call again and select the cancel contract option. Miraculously that worked! Btw the live chat also wasn’t working on the website. You have no idea how high stress levels were 2hrs after opening not to to be answered.

  • PortMinistry Global Maritime (@PortMinistry) reported

    @ThreeUKSupport Our ministry serves international seafarers visiting New Orleans. SIM cards help them connect with family at home. We're interested in reselling ThreeUK SIMs & emailed the wholesale dept but get no response. Will u send us info on creating a wholesale account pls?

  • Gremlimuk Ry (@Gremlimuk) reported

    @ThreeUK Sorry but your network is going downhill ive been with you for god knows how many years and your signal is a lottery 😩

  • stephanieaprild Stephanie Dalton (@stephanieaprild) reported

    Oi @ThreeUK sort your effing masts out! I have been without internet for over 3 weeks. I am buying a service through you so I expect to bloody get it! Hurry up and get someone up the mast and fix the damn thing!

  • hiimate Bender (@hiimate) reported

    @SuperSaf @ThreeUK @ThreeUK in London is the worst company, I normally don’t get internet even with 4-5 bars just to send a message or ordering a Uber, nothing. Horrible network, I wish I can change the provider.

  • ilshuwaib 𝙰𝚑𝚖𝚎𝚍 (@ilshuwaib) reported

    @SuperSaf @ThreeUK Qualcomm isn't bad after all.

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @ThreeUKSupport 5 times ive just to pay ,£49. 5 times cut off with 3 bars of signal. Can you explain why??

  • NeilGraham81 Neil Graham (@NeilGraham81) reported

    @ThreeUKSupport Hi. I have a one month broadband package. How do I cancel this please?

  • Mark29071823 Mark (@Mark29071823) reported

    @SudeshLoi @ThreeUK @O2 Don’t whatever you do the signal is terrible I made the mistake 18monthsago and have been fighting since to get out me and my wife have had a nightmare we’ve changed my daughters already

  • RichieCUBZ RichieCUBE (@RichieCUBZ) reported

    @JPC574 @SuperSaf @ThreeUK You… can? Apple is literally THE company that is known for leaving support on older phones for years and years

  • ReaIKMS1 RealKMS1 (@ReaIKMS1) reported

    @ThreeUK the only solution I get offered was to put a cap/limit of £0 overcharge on my usage so I don't get over charged, honestly if that's how you deal with fraud then well done you have out done yourself @ThreeUK

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