3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 108
London, England 94
Bristol, England 55
Manchester, England 32
Birmingham, England 30
Cardiff, Wales 23
Glasgow, Scotland 23
Dublin, Leinster 17
Newham, England 15
Hackney, England 15
Portsmouth, England 13
Croydon, England 13
City of Westminster, England 12
Nottingham, England 10
Bradford, England 10
Batley, England 9
Southampton, England 9
City of London, England 8
Liverpool, England 8
Southwark, England 8
Leicester, England 7
Sheffield, England 7
Peterborough, England 7
Leeds, England 7
Middlesbrough, England 6
Islington, England 6
Normanton, England 6
Woking, England 6
Broadstairs, England 6
Crawley, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • HiMyNameIsMikee Mike Tait (@HiMyNameIsMikee) reported

    Never ever use @ThreeUK . Awful signal for 2 years, and then after that contract ended they continue to charge you. No refund offered after not using the account after end date. They then say you have to pay the next month too after telling them to close the account. Scandalous.

  • Mxnny691 Mnu (@Mxnny691) reported

    @ThreeUKSupport how much longer must I wait for @DPDgroup_news to take accountability so you can finally send out the phone I had ordered in November ?!?! Why am I being punished for issues with your choice of delivery supplier ?

  • sexandtheswiss mistress of hellvetica (@sexandtheswiss) reported

    @ThreeUKSupport You coukd dm me before then ignored me. It's for my current emergency. I did everything asked.

  • raizdemenosum Giulia (@raizdemenosum) reported

    @ThreeUKSupport Good evening, three. What's the timeframe for the signal and broadband to be restored in Hinckley LE10? Any news on what the problem is? Very annoying to be without internet and not knowing when it will be back.

  • Techienumber1 professional (@Techienumber1) reported

    @ThreeUK topping up there is still an issue on data packs and addons keep them seperate even this gets me confused and I'm a techy and a hacker

  • EmekaER7 ER7 (@EmekaER7) reported

    @ThreeUK, why in the name of whatever you people believe in, is there no 5G in Manchester? Why is your data service horrible?

  • Paul42132992 Paul (@Paul42132992) reported

    @ThreeUKSupport yet again our signal is down so we can’t use out internet or watch tv which we are paying for !!! (BN10 postcode) three times since Christmas!Yet you think it’s acceptable not to cancel our contract and offer us £5 off our next bill !! Disgusting customer service

  • MrJoestarsBro MightyK: Doolally Mood Boy (@MrJoestarsBro) reported

    @ThreeUK AGAIN. Your Internet 4g has gone down for no reason AGAIN. Why is it such a problem for you to keep it working even halfway for more than a few days? FIX it.

  • sexandtheswiss mistress of hellvetica (@sexandtheswiss) reported

    @ThreeUK could you guys please help with my locked SIM? You have been ignoring my DM's and I sent the papers as requested. I can't access my banking without an SMS.

  • felicefan Ian Wilson (@felicefan) reported

    @ThreeUK your website is literally the worst in the world. I can't top up, it doesn't let you read all the page, and just sends you backwards and forwards to re-input your phone number. I even dialled 333 and it didn't make any sense.

  • The4thcoming2 The4thcoming. 🇬🇧 (@The4thcoming2) reported

    @ThreeUKSupport Just as a overall action, what happens if a customer tops up their phone and buys an add on a few days early please? Surely theres a basic response to this question.

  • 3D03289568 3D (@3D03289568) reported

    @ThreeUK @ThreeUKSupport My phone has been down for 2 days based in the Oxford area?

  • The4thcoming2 The4thcoming. 🇬🇧 (@The4thcoming2) reported

    @ThreeUKSupport That's no help at all. It's sending a security text to the number I want to talk about (my sons) but I'm using my phone to contact you.

  • TruckerNCFC Matty 🙋🏻‍♂️ (@TruckerNCFC) reported

    I think it’s time to stop paying my @ThreeUK monthly bill. The service continues to be shocking - infact getting worse. I pay to get a mobile signal, why is it in a Cambridge this is an issue @ThreeUKSupport - it’s not good enough in 2023 to not be able to get 4g #three

  • Brenda32074319 Brenda (@Brenda32074319) reported

    @ThreeUK is the internet down ?

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