3 (Three) Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

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  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 15 seconds ago

  Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

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  Big Nath (@E236_Nathan) reported 7 minutes ago

  Hey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞

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  Adam Purdie (@AdamPurdie) reported 8 minutes ago

  @ThreeUKSupport is there anyway to stop the incessant calls about my upcoming contract renewal? This is daily and bordering on harassment now. I told your service advisor I will switch providers if this does not stop, same for my wife and daughter.

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  Callum (@Callum416577678) reported 10 minutes ago

  @ThreeUKSupport how do you feel scamming thousands of customers for 1000s when a device is paid off and you keep taking payment for the device my elderly mother is a victim and is our £900 with nothing you can do can’t wait to cancel all 9 phone contracts me my family and friends

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  James Lewis (@realjimmothy) reported 11 minutes ago

  @ThreeUK have the worst customer support team. All i want to do is pay them yet I have been talking with them via the app for 45 minutes. surely it can’t be that difficult….

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  Rizwan Ali (@rizwanalihaidr) reported 13 minutes ago

  @ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely

• 
  Shuga Jar (@AmaraCajetan) reported 16 minutes ago

  When it comes to frustrating you, just leave it for @ThreeUK They have got to be the most useless UK network ever! Unfortunately you’re forced into a freaking contract with them.

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  Debbie Todd (@debtodd) reported 18 minutes ago

  @ThreeUK after 20+ years with yourselves and hold 2 accounts I now fail the credit check ??? Then my husband joins you also taking out two accounts so we’re all on the same network- I know you don’t care but you’ll be losing 4 customers now 🤬

• 
  mia (@MiaxKempster) reported 19 minutes ago

  @ThreeUKSupport customer support on live chat is shocking. SIM card didn’t arrive in the envelope, so contacted as it says on the envelope, and will not send a replacement due to “incurring the credit limit” I have said it didn’t arrive, so nobody should be spending any money!

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  Giggsy (@DjGiggsy) reported 21 minutes ago

  Hey @threeuk, since you’ve teamed up with @Vodafone I thought my service would improve. If anything I get worse signal in places than I did before! What’s going on? Been a customer of yours since 2006, seriously looking at other options right now.

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  Darryl (Dazzle) Brace (@DazzleB007) reported 21 minutes ago

  Is it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???

• 
  Television David (@televisiondavid) reported 23 minutes ago

  Anyone else having problems with the Three+ app? @ThreeUK @ThreeUKSupport Login failures on the app and browser. Both biometric and direct input.

• 
  Chris Bunnett (@chrisbunnett) reported 25 minutes ago

  @ThreeUK - I ******* hate your network. I haven’t called anyone but now you tell me can’t make a call ‘as I used up my balance!’ You are a bunch of crooks and thieves. Fuckwits.

• 
  Sara-endipidy🇪🇺 #FBPE (@sara_endipidy) reported 25 minutes ago

  Hi @ThreeUK How do I provide feedback on a particularly unhelpful member of your help desk? They took an hour refusing to provide an update on a number that I had added to my account, refused to transfer me to their manager, then magically was able to solve the problem after all.

• 
  Jamie Y Hughes (@jookes78) reported 26 minutes ago

  @ThreeUK @ThreeUKSupport I had a saved voicemail that my dad left me on 16th Feb. He suffered a fatal heart attack on the 23rd Feb & yesterday I went to get the VM recorded but it has gone. Can you please help me get this message back? I felt like he had died all over again...💔