3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 113
Edinburgh, Scotland 105
Bristol, England 52
Manchester, England 33
Birmingham, England 33
Glasgow, Scotland 25
Cardiff, Wales 22
Hackney, England 19
Portsmouth, England 19
Dublin, Leinster 17
City of Westminster, England 16
Croydon, England 15
Liverpool, England 14
Newham, England 14
Southwark, England 14
Sheffield, England 10
Newcastle upon Tyne, England 9
Nottingham, England 9
Southampton, England 9
Leeds, England 8
Bradford, England 8
City of London, England 8
Batley, England 8
Hammersmith, England 7
Crawley, England 7
Leicester, England 7
Peterborough, England 6
Kensington, England 6
Northampton, England 6
Ilkeston, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • charliefraser4 Charlie fraser (@charliefraser4) reported

    Hey @ThreeUK I’m trying to pay the last payment on my device plan and your app and your online portal just apologises for it not working. Money is in my account. Very frustrating and you are sending me threatening texts! Please fix

  • DebbieG75895699 Debbie Gay (@DebbieG75895699) reported

    @ThreeUK really I have just recieved a ccj from you dating back to 2013. I have had an account with you since 2010 and never missed a payment. I now have 3 accounts with you, my mobile, a tablet and my Wi-Fi. I’m about to cancel all three of them. Outrageous

  • TonyFabz1975 Tony Fabrizio (@TonyFabz1975) reported

    @GrudzinskiRg @ThreeUK @ThreeUKSupport They joined with Vodafone and the service where I am is dodsh*t !!! They don’t care !!!! You never get compensation I’m thinking of putting a group together for class action and sue them for stealing our money and not delivering !!!

  • mineucgun minn ♕ (@mineucgun) reported

    @ThreeUK @ThreeUKSupport The internet connection has been really bad in the Hove area over the last few days. It keeps freezing and is extremely slow. I’m really fed up with this. When will this issue be resolved?

  • LindonOrient RYAN CAMERON LINDON (@LindonOrient) reported

    @ThreeUK hi I’ve had no signal for 3 days we can’t watch any tv can you fix this please not happy

  • _aphiz Aphiz (@_aphiz) reported

    Everywhere you go around the uk, don’t ever rely on @ThreeUK network for internet access, because it’s shite. I need to move to @EE ASAP!

  • el_lowbo Ádę👑 (@el_lowbo) reported

    One of the worst networks you can be on is @ThreeUK. We are fixing the issue and now it's been a month. You need to stop billing me. You need to pay us till the end of your contract!

  • _bvvshh Bjorn Basr Úlfhöföi 🇳🇬 (@_bvvshh) reported

    @ThreeUKSupport respectfully, what is the point of you 333 number if I can't speak to your customer care directly?

  • t_sheridan72 Tom Sheridan (@t_sheridan72) reported

    @ThreeUK I am going to report you to Ofcom. Your continued failure to resolve an important issue after 2 years of wholly unacceptable. Zero accountability - you better reach out to me and get this sorted. I am not spending another minute on the phone to you. #fraud

  • TonyFabz1975 Tony Fabrizio (@TonyFabz1975) reported

    @ThreeUK All day “ NO NETWORK!!!!🤬” In Caldecotte Milton Keynes I’ve been on the phone with you hours You are failing me and this area so so bad Over the last few years it’s been crap and your Charing me for this I think it’s about time I crate a social media page and sue !

  • icebreakermagic The Professional Icebreaker (@icebreakermagic) reported

    @ThreeUK been affected by the outage today from 8.58am all the way through until 1.30pm… I understand these things happen from time to time, but there’s no apology or any mention of the outage on your feed or updates…

  • Victor996999835 Victor (@Victor996999835) reported

    @ThreeUK @ThreeUKSupport This is the worst network to use. Customer care what IT are all incompetent… you can’t believe I have contacted them more than 10 times on sale issue and they say they have resolved it only for the account to still remain blocked… making someone depressed for no reason. No one

  • Nicole4Justice_ nicole1990 (@Nicole4Justice_) reported

    @ThreeUKSupport you absolute bastards. How ******** can you not speak to human when calling 333!

  • dog_british British Bull Dog (@dog_british) reported

    @ThreeUK went into the three shop today to ask a big favour as being a household of five different phone contracts if they would be able to charge my phone for five minutes, just so I could get a phone number from my phone as it was an emergency and Toby the store manager

  • dog_british British Bull Dog (@dog_british) reported

    @ThreeUKSupport went into the three shop today to ask a big favour as being a household of five different phone contracts if they would be able to charge my phone for five minutes, just so I could get a phone number from my phone as it was an emergency and Toby the store manager

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