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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 107
Glasgow, Scotland 36
Croydon, England 2
Derby, England 3
Manchester, England 10
Hounslow, England 1
Bridgend, Wales 1
Falkirk, Scotland 16
Livingston, Scotland 2
City of Westminster, England 9
Dublin, Leinster 5
London, England 41
Plymouth, England 2
Portsmouth, England 10
Hackney, England 10
Wigan, England 3
Swindon, England 5
Airdrie, Scotland 14
Northampton, England 4
Derry, Northern Ireland 1
Crawley, England 2
Newcastle upon Tyne, England 5
Birmingham, England 15
Littleborough, England 1
Southampton, England 1
Nottingham, England 5
Waltham Abbey, England 1
Cardiff, Wales 8
Blackburn, England 3
Wolverhampton, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • thompsonrob
    ithompsonrob 27.0 🇬🇧 (@thompsonrob) reported

    @ThreeUK @ThreeUKSupport What can I say… Your customer service/ LIVE CHAT is absolutely useless!! Absolutely disgusting and useless!! 🤬🤬

  • LuvSeekinTruth
    LovinTruth (@LuvSeekinTruth) reported

    @ThreeUKSupport What kind of provider has online chat and the chat agent ends the conversation because they can't deal with the problem and then makes sure the transcript is blank? Three guesses?

  • axtumnbreeze
    chey (@axtumnbreeze) reported

    I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

  • AdamBat92308251
    Adam Bateman (@AdamBat92308251) reported

    @UniversalExile @three Have seen @ThreeUK poor level of customer service when the sold a deal to my mother-in-law that was totally unfit for her purpose. Selling to an easily confused elderly person who is obviously not tech savvy is a awful thing to do. Hope they change and sort your problem fast.

  • whatiwrote_
    Louisa Guise Author (@whatiwrote_) reported

    @robj3d3 @ThreeUK If you are paying for the service, I don't see what reason the phone company has to cut you off. Find a local sim in the meantime.

  • just_lou22
    Louise (@just_lou22) reported

    @ThreeUK is anyone else getting increasingly annoyed with the terrible service from this mobile network. The second my phone switches to 5G there is zero coverage, no internet, no calls - NOTHING! Paying an obscene amount each month for absolute shite

  • garycbeckett
    Gary Beckett (@garycbeckett) reported

    @ThreeUKSupport I have the serial number of a purchase but need the imei number is this possible please - your shop can not help me

  • PavettRoy
    roy pavett (@PavettRoy) reported

    @ThreeUK bloody awful customer service from Three. I have an account in my name but phone is used by my daughter. I have given consent for them to ALWAYS speak to my daughter regarding account SIX times (4 this morning)....and STILL they keep asking for my permission....

  • grantdotdev
    Grant | Dev (@grantdotdev) reported

    @JurateJW @ThreeUK @ThreeUKSupport No better in the North either. I thought the Vodafone acquisition was supposed to make them the largest network in the UK and improve signal. I feel it’s got worse.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 Uk dreadful service @ThreeUKSupport

  • wiganath1932
    DP9012 (@wiganath1932) reported

    @ThreeUK I have purchased a 60GB auto renew pack from you and am still being told that my balance is £0. This happened to me last month I am a rolling contract PAYG customer and last month you took £35 off me when I only wanted to top up £10. Can somebody please help? #three

  • Lottagelady11
    LottageLady (@Lottagelady11) reported

    @ThreeUK Please can you tell me if something has changed - are you using a different network than you were? Just recently I've been unable to get any signal in my property, and I changed from my previous provider to you because I did get a signal! But not now? What's changed?

  • TheYellingKitty
    TheYellingKitty. (@TheYellingKitty) reported

    That alert just went off again twice on my phone and ******* @threeuk is still down for me what ******** is going on

  • KMB193
    'Name can't be blank' says x, so that's my name (@KMB193) reported

    @ThreeUK is it me or are 3 the worst phone company there is?

  • HavocAgain
    Alex Havoc (@HavocAgain) reported

    @ThreeUKSupport Absolutely unacceptable poor performance of the 3 network in Worcester @tomcollinsworcs please do something. Merger of 3 and @VodafoneUK was supposed to make things better. Where they do put investment - such as by Derby Train station, you can get 1.5Gb/s

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