3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 128
London, England 67
Glasgow, Scotland 32
Bristol, England 31
Manchester, England 28
City of Westminster, England 18
Birmingham, England 14
Dublin, Leinster 13
Cardiff, Wales 12
Portsmouth, England 11
Woodside, England 10
Bradford, England 9
Croydon, England 8
Nottingham, England 8
Hackney, England 8
Southampton, England 8
Sheffield, England 7
Hammersmith, England 7
Newham, England 6
Peterborough, England 6
Coventry, England 6
Leeds, England 6
Middlesbrough, England 5
City of London, England 5
Batley, England 5
Southwark, England 5
Fareham, England 5
Liverpool, England 5
Newcastle upon Tyne, England 5
Paddington, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nolhom Nicholas Oliver (@Nolhom) reported

    @ThreeUKSupport can you get your standard support agents to be more like Charley from social media support? They addressed the issue and actually tried to help... Thank you Charley!

  • 7Dcms THE_North_remembers (@7Dcms) reported

    @hope4sale @ThreeUKSupport Having the same issue in my area, got told by three it was a mast issue, I have the plug in router at home, can't connect to 5G and my Downloads speeds are awful. Been going on about a week now!

  • anyotherleader any other leader would be 20 points ahead (@anyotherleader) reported

    Today i've gone through Birmingham and now I'm in London victoria and my service on @ThreeUK in two major cities is complete dogshit Are there any networks that aren't complete dogshit it's time for a change

  • thegamer6701 Nathan Price (@thegamer6701) reported

    @ThreeUKSupport Hey my 5g hub keeps dropping signal lights. Usually get all 3 signal bars lit up but past very days it drops to 1 bar. Moved positioning but still same and now the network light is blue even after resetting it. What's wrong with it please? Thanks

  • TheLouiise lulu🦋 (@TheLouiise) reported

    .@ThreeUK y’all can actually EAT the crap y’all been dishing as service provision these past couple days. 🙄🙄🙄

  • wpoel William Poel (@wpoel) reported

    @ThreeUKSupport Nothing - "emergency calls only" and they don't work either! But I have got it going on VOIP and now want to swap the SIM for another number that is in use on my 3rd phone. I think I will have to talk to a support human. Tomorrow... you really are rascals.

  • Nolhom Nicholas Oliver (@Nolhom) reported

    @ThreeUKSupport @ThreeUK @Ofcom it looks like during the process of purchasing a new contract I was given incorrect information about transferring a number. The information was not in line with OFCOM regulations. Live chat is just trying to upsell instead of help.

  • Jodie_L2 Jodie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jodie_L2) reported

    @ThreeUK is there something up with the network in the PH8 area, had no data all day.

  • Richiestoke Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.

  • PC_Mechanic PTD (@PC_Mechanic) reported

    @ThreeUKSupport Is there an issue with your staff at the moment ? Used online chat to find out when a specific model would be available First reply via email was "why am I receiving this " Second was a brief, bored "dont now we haven't been updated yet " Sort it out !

  • Logan_iso Logan ○●● (@Logan_iso) reported

    @ThreeUKSupport Hi, I’m still having the same issues despite the chat yesterday.

  • T56173664 T (@T56173664) reported

    @ThreeUK who do we contact to stop the harrassment by Three when we have chosen to leave your network? Non stop calls for a week and even when tell telesales people to stop calling they call again! Maybe should offer cheap deals before we leave in future not harrass after.

  • arson1966 arson1966 #FBPE (@arson1966) reported

    @ThreeUK NG20 Signal is terrible. Is there an issue? My mobile broadband is terrible these days wherever I am! If it doesn’t improve, I’m changing provider!

  • wpoel William Poel (@wpoel) reported

    . @ThreeUKSupport I am trying to set up a new CUBOT Note20pro phone on 3 using the SIM from the previous Note20 - OK until I get to the point where there is "no service" and I need to speak to support. They go home at 6pm at weekends. REALLY?!?

  • Carolin54465797 Caroline Knox (@Carolin54465797) reported

    @ThreeUK is the network down I can’t get on to my three app or signed into the website I can’t receive or make calls

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