3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 114
Edinburgh, Scotland 79
Birmingham, England 38
Bristol, England 36
Manchester, England 34
Glasgow, Scotland 29
Portsmouth, England 23
Hackney, England 21
Cardiff, Wales 20
City of Westminster, England 17
Liverpool, England 17
Dublin, Leinster 16
Newham, England 15
Southwark, England 13
Newcastle upon Tyne, England 11
Croydon, England 11
Islington, England 9
City of London, England 9
Leeds, England 9
Normanton, England 8
Southampton, England 8
Nottingham, England 8
Sheffield, England 8
Bradford, England 7
Wandsworth, England 6
Southend-on-Sea, England 6
Peterborough, England 6
Northampton, England 6
Ilkeston, England 6
Crawley, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • arnoldpb73 arn. (@arnoldpb73) reported

    @ThreeUKSupport network signal been down 48hrs now in South Wales, when is the situation going to be resolved?

  • HopeMarieBonnen Hope-Marie Bonnen (@HopeMarieBonnen) reported

    @ThreeUKSupport Vodafone doesn't work in my area. Will it affect the signal and data if you merge with them?

  • hoshyempires rh⁷ HAS A PROBLEM (@hoshyempires) reported

    you are the worst service I have ever come across @ThreeUKSupport

  • mel____z_n Mhdjd (@mel____z_n) reported

    @ThreeUK this is a disgrace! Have been chasing you for a month to get a confirmation blacklist report and network usage doc. Your customer service keep saying the email has been sent but not received anything. I’m going to lose my insurance claim because of this! #customerservice

  • apendica APENDICA (@apendica) reported

    @ThreeUKSupport The support kept telling us the PAC is stuck and to get back in touch in 24/48 hours is this even true?

  • Hempomatt Matty (@Hempomatt) reported from Hackney, England

    @Just_Zills @JeffreyDeontay Will have to watch later mate. I’m with @ThreeUK and evidently their network coverage is awful

  • japersdizzle JapeDizzle (@japersdizzle) reported

    @ThreeUK your service in Leeds city centre is total dogshit these days. Are you ever going to address it? Consistently got worse ever since you introduced 5g.

  • MehulDe47268344 Mehul Desai (@MehulDe47268344) reported

    @ThreeUKSupport Can uou give me email id, where i can write all details? I dont want to write here as i have some recordings also as a proof and i dont want to damage any reputation of compnay due to error from collection side.

  • I_R_P_1977 Ian Parsons (@I_R_P_1977) reported from Kelston, England

    @ThreeUKSupport @ThreeUK there’s been poor and non existent 3/4g where I live for more than 2 weeks. Do I get a reduced tariff? I have phones and 4g broadband which is providing no service…. I’m paying for something which isn’t useable… help.

  • ThreeUKSupport ThreeUKSupport (@ThreeUKSupport) reported

    @apendica @ThreeUK (2/2) You can get your PAC code allowing you to keep the same number when you switch by texting the word 'PAC' to 65075 with your Date of Birth in the format DDMMYY. If you don't use the PAC code, your account will remain open and you'll continue to be charged for service. -Holly

  • NEMcEwan us 4 mcewan's (@NEMcEwan) reported

    @ThreeUK hi there. We are currently on holiday in the USA and my daughter’s data isn’t working. She is eligible for abroad roaming . Can you help please?

  • MrsGolby The Ebullient Mrs Golby (@MrsGolby) reported

    Hey @ThreeUK Any chance I can speak to a human being on a query I have. Been through the automated call service 3 times and the app but no option either leads to an answer I need or let’s me speak to an actual person #CustomerService

  • ColossusK9 Colossus K9 Ltd (@ColossusK9) reported

    @ThreeUKSupport yet again shocking internet at post code S91TQ It's been like this for the past two weeks. Can't get 4G network

  • DittanyM Dittany (@DittanyM) reported

    @ThreeUKSupport You keep sending statements for account 9871690310 to my address. Please stop. This person does not live here and never has. I have returned a number of these statements to you - please do not send any more.

  • LAWoodley Luke Woodley 🇬🇧 (@LAWoodley) reported

    @ThreeUK why is it so difficult to talk to someone in your customer services team. I'm waisting my time trying to correct your error! Won't be renewing my contract, I expect better customer service, than press this, that and something else, just to get cut off! #customerservice

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