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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Preston, England 4
Edinburgh, Scotland 64
Stafford, England 2
Southall, England 4
Dunfermline, Scotland 4
Dublin, Leinster 13
Wolverhampton, England 6
Sutton, England 1
London, England 79
Portsmouth, England 28
Liverpool, England 17
Leeds, England 7
Petersfield, England 1
City of Westminster, England 12
Glasgow, Scotland 24
Bristol, England 25
Pontypridd, Wales 3
Dagenham, England 2
Caerphilly, Wales 1
Sheffield, England 8
Birmingham, England 33
Blackburn, England 4
Royal Leamington Spa, England 1
Coventry, England 5
Shefford, England 1
Middlesbrough, England 7
Stockton-on-Tees, England 2
Winchester, England 1
Hitchin, England 1
Poplar, England 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonny_Milmer
    Jonny_Milmer (@Jonny_Milmer) reported

    What on earth is going on with @ThreeUK in East London. Absolutely dreadful service. Has been awful for weeks now. Time to swap to EE I think.

  • bjornivart
    Bjørn Ivar Teigen Monclair (@bjornivart) reported

    Tried this today! When it works its great. Login experience needs some work, I had to log in 3 times on an 11 hour flight, but I'm sure that'll get sorted. @ThreeUK @Starlink

  • JeremyBaker2439
    Jeremy Baker (@JeremyBaker2439) reported

    @ThreeUK any chance you can fix the connection issues in the Manchester city centre...struggles just about everywhere now...

  • Tristan27856485
    Tristan Lane (@Tristan27856485) reported

    @ThreeUK @VodafoneUK thanks to the merger we now have far worse service and bi options coming seemingly

  • woodenscot
    Graeme (@woodenscot) reported

    .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

  • MissKimKH
    Kimberley (@MissKimKH) reported

    @ThreeUKSupport why on Earth am I paying you so much money for unlimited data on 2 different devices when the internet is hardly ever useable?! Absolutely shocking service, I've been a customer for over 13 years and this is just diabolical lately!!

  • adrian83caveill
    AC Photography (@adrian83caveill) reported

    @ThreeUK absolutely disgraceful service, cancelled order due to fraud, despite everything the same as my last order! Now I have to wait 3 months! Complaint department can't actually answer questions or doesnt resolve anything! Disgusting service

  • HighTideJim
    High Tide Jim (@HighTideJim) reported

    Me - Hi there @ThreeUK I have no internet Three - Yeah there's an issue in your area and will take 7 days to fix Me - Can anything be done? I can't wait 7 days that's crazy!? I rely on this service for work and daily life, 7 days to fix a mobile network is outrageous. Three - I can compensate you 3gb Me - You can only give me internet I can't use for another 7 days? Three - Yes Me -

  • Crocidolite11
    Crocidolite (@Crocidolite11) reported

    £15.96 before April now £18.26 from April and @ThreeUK can’t get their emails out quick enough to tell you of the price increase for a further year of the same ******* service. £27.60 more from one customer. That’s roughly £289 MILLION additional revenue just from the UK alone.

  • BFCDrinkers
    Matchday Drinkers 🍻 (@BFCDrinkers) reported

    @DOPreston They pretty much do already or is it just a @ThreeUK problem?

  • joeisstanding
    Joe Tweeting. (@joeisstanding) reported

    I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.

  • PAFCrocket
    🇺🇲💚🇬🇧 (@PAFCrocket) reported

    @ThreeUKSupport my internet is down yet again !!

  • hardknocklife44
    sandy’s cheeks🧞‍♀️👩🏾‍🚀 (@hardknocklife44) reported

    @ThreeUK @ThreeUKSupport I am begging you and pleading, i have been a customer for literally 10 years. I am trying to retrieve my phone number, i am locked out of every app imaginable because i can’t access verification codes. Please someone give me an email to contact anyone😭😭

  • UKBeautyOnline
    UK Beauty Online (@UKBeautyOnline) reported

    @ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossuble to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service

  • thomSJoy
    joy thomS (@thomSJoy) reported

    @ThreeUK is anyone else having problems with @ThreeUK connection

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