3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 310
Edinburgh, Scotland 71
Manchester, England 32
Birmingham, England 27
Southwark, England 26
Dublin, Leinster 25
Southampton, England 24
Glasgow, Scotland 21
Leeds, England 20
Deptford, England 18
Liverpool, England 16
Portsmouth, England 16
Cardiff, Wales 15
Slough, England 14
Bristol, England 14
Middlesbrough, England 14
Croydon, England 11
Newcastle upon Tyne, England 10
Islington, England 8
Bradford, England 8
Kettering, England 8
Hackney, England 7
Hayes, England 7
Ealing, England 6
Fulham, England 6
Northampton, England 5
Paddington, England 5
Leicester, England 5
Brighton, England 4
Enfield Town, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kevinoils_kevin Kevin, Supports a 'Scottish Civil Rights Movement. (@kevinoils_kevin) reported

    @jimmysunny85 @ThreeUK 3 were dreadful for signal, im not happy at all..

  • LunaHartlebury Luna Hartlebury (@LunaHartlebury) reported

    @ThreeUKSupport you can directly tell your CEO this your company customer service is awful (not the people who deal with twitter). When my contract with @VodafoneUK ends I'll be leaving because I don't want anything to do with three

  • GLWvaxstar GLW vaxstar (@GLWvaxstar) reported

    @ThreeUK @ThreeUKSupport How long does it take you lot to reply to my message on insta I want you to read my complaint.

  • lozzzajay Laura (@lozzzajay) reported

    @ThreeUKSupport please can you help me cancel my broadband and figure out why my bill is £83 I’m pulling my hair out dealing with your live chat support team

  • Davy_McG Davy (@Davy_McG) reported

    @ThreeUKSupport If I could cancel all four contracts now I’d do it. Even that seems impossible.

  • Davy_McG Davy (@Davy_McG) reported

    Dearest @ThreeUK @ThreeUKSupport I am trying my very, very best to sort a billing problem that seems to be of your making, and have had services suspended over a £10 arrears after being a customer for over 10 years. I just want to speak to a human please. 🙏🏽

  • foreshockes fore (@foreshockes) reported

    @ThreeUKSupport i tried to do that yesterday at 7pm and it said no agents are availlable, but on the website it says the agent **** closes at 8pm on a sunday

  • Lixopass Starfield bugged NPC (@Lixopass) reported

    @ThreeUK I've been without internet for 3 days on this "5G residential broadband" piece of junk and it's SIMPLY impossible to resolve it due to your mediocre service. What do I do?

  • JJalltheway79 JJ (@JJalltheway79) reported

    @ThreeUK watching the US Open golf reminding me that Three have THE worst broadband I’ve ever experienced

  • rockall22345741 Alfredo Roccia (@rockall22345741) reported

    @ThreeUKSupport Hi, I'm having a really bad connection today, both with home broadband and 4G. Please help

  • cchiffers Craig Chiffers 📞 (@cchiffers) reported

    Why is customer service so hard? @ThreeUK emailed me to say they haven’t received my device return even though DPD says it was delivered. Three’s email has no way to easily reply with delivery evidence so I have to call and speak to someone that has no clue what I’m talking about

  • jimmysunny85 jimmy (@jimmysunny85) reported

    @ThreeUK ever since use merged with Vodafone the signal has been absolutely dreadful! If this is the new three then I don't want any part of it

  • JamiePulford101 JAMIIE (@JamiePulford101) reported

    @ThreeUKSupport Nope that is saying no reported issues in your area yet mine keeps dropping within 30 seconds of connecting I have rebooted the box multiple times and it has been like this for 3 days if I don’t get an actual answer I will be cancelling my payment.

  • tomv18 Tom V (@tomv18) reported

    @ThreeUKSupport hi, I’m currently travelling and I’m receiving 10-15 texts per day saying I’m now in a go roam destination and it’s £2 per day but then my data isn’t working most of the time. Any ideas on how to fix?

  • foreshockes fore (@foreshockes) reported

    @ThreeUK @yungblud can you guys fix the bloody internet im trying to use my mobile data and i keep having to turn it off and on for it to work. and it then works for 5 mins before ive got to do it again. wtf is wrong with it its been 2 days hows this not fixed

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