3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nicky Smith
(@NickySm10143569) reported
@ThreeUKSupport I do not know my Three phone number as I’m not a Three phone customer, hence my messsges on here, I have tried calling, using the online chat but you want my phone number. I DO NOT HAVE THIS
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Gareth J Bond
(@GarethJBond) reported
@ThreeUKSupport Ok Jade nothing personal and I’m sure you all work very hard but this isn’t the first time myself, friends and family have issues with cancellations & contracts. Nothing is easy with three, it used to be but has definitely deteriorated over the years.
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🐝Buzz🐝 1H1TT3RQU1TT3R
(@leebuzzeveleigh) reported
@ThreeUK Hi! I'm trying to reset my password for my account online and I'm not recieving the reset links....could you help please?
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Robert Sparrow
(@RobSpar12) reported
@ThreeUKSupport I upgraded from a sim only deal to a pay monthly account and there was an issue with my sim. I was then told via live chat, twice, that my sim card would be activated and then told it hadn't been processed when speaking to you on the phone.
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Zoe Scott
(@scott_zmscott) reported
@ThreeUK the network coverage is appalling as is your customer service. I have called FOUR times now to get the issue resolved and still nothing even after being sent a new sim card. As soon as possible I will be changing networks #3phonenetwork #poorcustomerservice
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Claire 🌜🌞
(@ClaireAFC2020) reported
@tescomobile @ThreeUK should be sorry for the absolute con of unlimited internet however, phone only works on wifi! The signal is shocking
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Nattmann
(@Well______smhh) reported
@ThreeUKSupport Can you please change the damn logo on the Chelsea shirt? I’m on my knees
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Amy - Justice is coming
(@AmyaUKbelieber) reported
@ThreeUKSupport my data doesn’t work, unless connected to wifi! My iMessages are able to send but I am not able to use the internet or any apps. Can you help me out? Thanks.
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JJ McAuley
(@1JJMcAuley) reported
@ThreeUKSupport Yes, but 3 could only deliver to my home address but I work away from home and I tried to upgrade in store in Ayr but the assistant was actually very unhelpful AND very rude. Since August 2019 3 have had over £1,100 from me but I’ve not had £1,110 worth in return
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Nicky Smith
(@NickySm10143569) reported
@ThreeUKSupport So, I’m reaching out Laura, I’m the account holder, my connection despite being told yeah it will be great, faster etc etc is no different. But I’m now tied into paying £34 a month for basically an inadequate service. So what are Three going to do about this
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Vaishali Patel
(@MissVeeP) reported
@ThreeUKSupport it’s all sorted now. I’ve managed to move networks after I complained to your customer service team - who were great.
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For a Tory Free Scotland.....
(@fior_dhaoine72) reported
@ThreeUKSupport There is definitely an issue with your service especially since you started working on your mast upgrades. The speed is non existent..and I am thinking of cancelling due to poor speed issues and not getting the service I am paying for !!!
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JJ McAuley
(@1JJMcAuley) reported
@ThreeUKSupport If you’re disappointed to hear that then make it better Laura. Make it better for me, a loyal long-standing customer of almost TEN years
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Nicky Smith
(@NickySm10143569) reported
@ThreeUKSupport If you look back on my enquiries you’ll see. But in a nutshell I took out a years broadband with Three with a Huewai router, paid £22 a month going up to £34 - connection is rubbish. But can’t get through to support by phone etc
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Lee Whitlock
(@chocoboVII) reported
@ThreeUK Adult filter/website restrictions. I’ve tried 2 different banks to verify my age but to no avail. Your phone support has told me to go into your store with ID to prove my age. This is absolutely ridiculous. Any help would be greatly appreciated before I decide to switch.
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