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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Winchester, England 1
Liverpool, England 17
Dublin, Leinster 17
Edinburgh, Scotland 67
Middlesbrough, England 7
Hitchin, England 1
Poplar, England 3
London, England 82
Islington, England 8
Ilkeston, England 5
Derby, England 4
Newcastle upon Tyne, England 9
Nottingham, England 10
Ellesmere Port, England 1
Normanton, England 6
Stockton-on-Tees, England 1
City of Westminster, England 12
Bristol, England 36
Waltham Forest, England 1
Mirfield, England 2
Holyhead, Wales 1
Bewdley, England 1
Croydon, England 5
Blackburn, England 3
Batley, England 4
Margate, England 1
Ashton-under-Lyne, England 1
Romsey, England 1
Spalding, England 1
Oranmore, Connaught 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • countrycook4
    countrycook (@countrycook4) reported

    @ThreeUKSupport I have no signal, I'm stuck at home, and I need an IMS Reset for Wi-Fi Calling. Please send a secure chat link.

  • ravewithdaveuk
    Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @SkyNews May be @ThreeUK will be next to withdraw support for @WirelessFest 🤔

  • IAmHerNp
    Empress’ (@IAmHerNp) reported

    @ThreeUKSupport hi I need to talk about my account I’m being charged twice when I’ve already paid my bill. I’m on the phone with customer service but they’re no help

  • elektramonster
    Danielle (@elektramonster) reported

    @ThreeUK As your signal is getting consistently worse, we were pleased to find that we could use Vodafone when 3uk isn't working (most of the time where we are currently) however it says Vodafone is a forbidden network! Can you explain this please?

  • chrisbignell
    Chris Bignell (@chrisbignell) reported

    Three (@ThreeUK) absolutely the worst customer service I've experienced. Just cut me off on business chat, previously useless in store and online. Constantly promised calls that do not materialize. Absolute joke...

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported

    @ThreeUK How does your switching to Vodafone work? I’m regularly in central London and struggle to find a signal.

  • Tristan27856485
    Tristan Lane (@Tristan27856485) reported

    @ThreeUK @VodafoneUK thanks to the merger we now have far worse service and bi options coming seemingly

  • declanfrancis96
    dec (@declanfrancis96) reported

    @ThreeUK @ThreeUKSupport we offering early free upgrades but then making people still pay for their old phones aswell as the new phone!? 10 years or so I’ve been with Three and never had an issue upgrading but just clocked on my bank two payments had been taken out for a device

  • petronious
    Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reported

    @ThreeUKSupport I continually have problems using mobile internet in the area of HD8 9JX. Signal strength is adequate but access to the internet is shocking to non existent. I know others also on @ThreeUK who have the same problem. This has been going on for several years now

  • DrTom88
    Dr Tom (@DrTom88) reported

    Wow, I don't think I've ever encountered such poor customer service (and product service) as with @ThreeUK (mobile broadband). Don't bother, folks

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

  • Soundog_Babylon
    Karl Smith (@Soundog_Babylon) reported

    @ThreeUKSupport why is it I am constantly finding that my phone only has emergency service from the 3 network?! I am missing calls and people tell me when they call I am unavailable! Currently I am paying for a service that isn't fit for purpose!

  • thomSJoy
    joy thomS (@thomSJoy) reported

    @ThreeUK is anyone else having problems with @ThreeUK connection

  • swpp12
    Sheila Cook (@swpp12) reported

    @ThreeUK your fixed increase this year is very much more than the usual percentage increase. Somewhere in the region of 20% so bad news.

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