3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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KO Kingdom Original
(@KOKingdomOrigin) reported
@ThreeUKSupport Still having issues. I have to put my phone on 3G just to use Spotify
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Leona Bundy
(@LveLuvLeo) reported
@ThreeUKSupport I’ve sent you a private message as I’m still having internet issues and your phone 333 says it’s still happening in my area. #abouttoupgrade #longtimecustomer I’m in leeds and I’ve tried switching on and off and even resetting network settings. See my message
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James ‘Stress’ O’Leary
(@StressCasts) reported
@ThreeUKSupport Yep, it’s the only app that does it. I have enough service to browse anything else, just not play Wild Rift for some reason. Happy to provide any other info you need in dms that might help!
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Jonathan
(@Leedsjohnlufc) reported
Why have @ThreeUK become so greedy, and phone line customer reps so poor? New contract stipulating cash payments, and charged £5.00 for not having a DD! Dreadful experience. Wish I hadn't taken out the new contract!
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George Barrell
(@BarrellGeorge) reported
@ThreeUK Any chance you can explain why my "loyalty discount" comes out as being more expensive than it would be for a first time customer? Been with you for over 10 years and you want to charge me over £100 more for a lesser package!!
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Darren Robinson
(@motorbandit12) reported
@Leedsjohnlufc @ThreeUK I haven't used them for years, and never will again. They refused my legal instruction to terminate a contract that had expired, and kept me on the phone for an hour asking how they could make me happy. Terrible customer service, they'll never get another penny from me.
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Conor
(@conor_av) reported
@ThreeUKSupport @ic_ca I’ve got this issue too and it occurs everywhere
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Jeff Powell
(@JeffPow21392985) reported
@threeuk your WiFi is awful no matter where I am😣missing vodaphone
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YNWA
(@leeg1001) reported
@ThreeUKSupport Yes, on data app doesn’t work … tried on 2 phones same issues … works on Vodafone fine … 3/4 and 5g…
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Complaints
(@ComplaintsGb) reported
@ThreeUKSupport signal has been even more appalling recently, and currently only getting 1 or 2 bars at my home address and the speed is beyond poor
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Sam Coulton
(@SamCoulton_) reported
@ThreeUKSupport what is going on with the signal in the Cambridgeshire area today? No service or if I’m lucky one bar of 4G?
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Sagnik Acharya
(@SagnikAcharya) reported
@ThreeUKSupport Kindly help me get the unlimited abroad call service for which I paid £10 just sometime back. I tried calling abroad, within the countries listed but my balance is getting deducted.
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James ‘Stress’ O’Leary
(@StressCasts) reported
Any chance of getting help fixing this? @ThreeUK
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Wini Boansi
(@WiniBoansi) reported
@ThreeUK why is your reception so poor?
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Sagnik Acharya
(@SagnikAcharya) reported
@ThreeUKSupport I searched the website and tried to top up the abroad call with £10, as it showed. There was no specific tab to recharge it, instead I have done the top up with £10 expecting to get the abroad call service.
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