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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CGarboid
    Paul Onky (@CGarboid) reported

    @ThreeUKSupport having big issues with people calling me. I can’t have issues as I have a crt-d (defibrillator) fitted and need my phone to be able to receive calls. Not receiving calls and 5g signal but I don’t get the calls.

  • F_Drippo
    F 🇧🇩 (@F_Drippo) reported

    @ThreeUK Network is so bad 😑

  • DJKennyJaymes
    Kenny Jaymes. Never Forget Rememberance Sunday (@DJKennyJaymes) reported

    @ThreeUK @ThreeUKSupport has to be one of the worst in the UK. Tech support in India reading a script, say issue known with Cell Tower cant say when it will be fixed. Already been THREE months. ATROCIOUS customer service & Tech support nonexitant. @ofgem no help what so ever.

  • Chukwuebuuka
    Valar Dohaeris (@Chukwuebuuka) reported

    @ThreeUK will outsource Customer service operations to India and what do you get for it? Stolen customer data they use for their scam calls

  • KissMaBahooky
    KissMaBahooky (@KissMaBahooky) reported

    @ThreeUK Does anyone else have problems logging onto the Toolstation website?

  • richardwadams
    Richard Adams (@richardwadams) reported

    @paullewismoney It should be as easy to cancel as it is to sign up. My best example was @ThreeUKSupport. I had to print out a form and post it to them. A telecommunications company. It beggared belief. They of course denied ever receiving it.

  • Alishaa_Ali
    Alisha (@Alishaa_Ali) reported

    @ThreeUKSupport Please help.i returned 2 tablets using Three’s prepaid return packaging around April 2025. After repeatedly being told there was no evidence, BOTH have now been found. Three says they were “received” June 2026 and won’t fully refund me. I need this investigated

  • elektramonster
    Danielle (@elektramonster) reported

    @ThreeUK @ThreeUKSupport this service is becoming worse, have just arrived in weybourne Norfolk and it's dead. Have to drive over half hr in any direction to get scraps of signal. Having to rely on free WiFi just to let family know we're alive! What is going on?! #three

  • Rhwba1992
    R H (@Rhwba1992) reported

    @ThreeUK sort your ******* call centre out. Haven’t been able to get through all day. Complete ****.

  • Mainstreamlive
    Airlim (@Mainstreamlive) reported

    @coveragechecker @ThreeUK I was surprised by a lot about it, I used to work for three so I knew there were some good places but recently since they have merged the signal around my city has just dropped quite hard, I’ve reported it many times but they don’t seem to get back to me lol

  • bandhan1983
    আসমা (@bandhan1983) reported

    @ThreeUK WTH is this new system on 3+? If you save a Caffè Nero code, you now have to claim it within an hour? What?! We save these codes so we can use them when it’s convenient for us NOT within a 1hr window. Fix it! #threeplus #threenetwork #three

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport B43 7EQ Birmingham Still a very poor recieption (internet)

  • Lottagelady11
    LottageLady (@Lottagelady11) reported

    @ThreeUK Please can you tell me if something has changed - are you using a different network than you were? Just recently I've been unable to get any signal in my property, and I changed from my previous provider to you because I did get a signal! But not now? What's changed?

  • Tigerfan11
    Paul Robinson 🎗💙🇺🇦 (@Tigerfan11) reported

    Never dealt with such crap customer service as @ThreeUK

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK @ThreeUKSupport how do you guys even get customers. I’d have better signal with a Nigerian provider

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