3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Captain_Rich
(@Captain_Rich) reported
@ThreeUKSupport @afterecho @ThreeUKSupport customer services told me a couple of months ago that it would definitely be before the end of 22. Why is it taking so long and keeps getting pushed back?
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Victorious
(@sambucasunrise) reported
@ThreeUK so I go to use my hot spot but does it work NO so I had no internet personal hotspot is crap with 3 I ended up cleaning my toilet & reading because 3 internet is crap done with this network customer service good but network crap so rubbish Tim’s for change
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onkybonk
(@honestdave1437) reported
@ThreeUKSupport need help please as I’m going abroad. I can’t set up account on the app as it says there’s a technical issue. Need sorted today if possible thanks
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David 🧑🚀🧑🚀🧑🚀
(@dpdy2k) reported
@ThreeUKSupport I’ve left you and had some credit on my account balance. I’ve had a bill through, dated 28th December, claiming the money has been refunded to me, but I haven’t received anything. Can you help please?
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Kieron
(@Kieron0302) reported
@ThreeUKSupport Will someone please respond? Problems should have been sorted by the weekend, however I'm getting disconnected at least 2-3 times every day!!
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alice
(@fudgee2410) reported
@ThreeUK how does one get In touch with three phone number useless takes me in circles, no live chat, no support here 💁
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ClairBear
(@clair_2020) reported
@ThreeUKSupport how can I put in a complaint? Been charged my contract amount for 3 months over my end of contract date. Been a customer for 9 years and yet being told I can’t have a refund for overpaying🤔
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Marie Turner
(@marieturner131) reported
from
West Bromwich, England
@ThreeUKSupport Is your website and app down? I’m trying to set up a direct debit and nothing will load for me
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Iain
(@IainWATP) reported
@ThreeUKSupport @_davidwolffe I’m also having issues, can’t log in to the app (getting an error message) and the website isn’t loading at all.
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TayDzn
(@OwenTay_) reported
Why ******** do phone companies charge you for using your data in the eu its a joke @ThreeUK i pay for 100gb why can i only use 12gb abroad
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Hello Newman
(@goodbyenorman) reported
@ThreeUKSupport I'm unable to login to your app today. Need help regarding a SIM card I ordered but have not received in 11 days
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onkybonk
(@honestdave1437) reported
@ThreeUKSupport I didn’t set up an account. And can’t reset a password if I did as a technical issue
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MurderMittenz
(@MrdrMittenz) reported
@ThreeUKSupport not only that the call centres refuse to help, I think I'll go to trading standards
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Stevie Wright
(@Steve_Wright81) reported
@ThreeUKSupport had £5 too much taken out of my account for my bill after months of poor service this is not on
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TayDzn
(@OwenTay_) reported
Why ******** do phone companies charge you for using your data in the ei its a joke @ThreeUK
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