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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 81
City of Westminster, England 12
Glasgow, Scotland 26
Portsmouth, England 26
Bristol, England 29
Edinburgh, Scotland 64
Pontypridd, Wales 3
Dagenham, England 2
Caerphilly, Wales 1
Sheffield, England 8
Birmingham, England 33
Blackburn, England 5
Royal Leamington Spa, England 1
Coventry, England 5
Shefford, England 1
Dublin, Leinster 12
Middlesbrough, England 7
Stockton-on-Tees, England 2
Winchester, England 1
Liverpool, England 16
Hitchin, England 1
Poplar, England 3
Islington, England 7
Ilkeston, England 4
Derby, England 4
Newcastle upon Tyne, England 9
Nottingham, England 10
Ellesmere Port, England 1
Normanton, England 6
Waltham Forest, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AgutterMichael
    Michael Agutter (@AgutterMichael) reported

    @ThreeUKSupport please look into issues in S45 8JF area. No internet on data at all.

  • just_lou22
    Louise (@just_lou22) reported

    @ThreeUK @VodafoneUK can’t even get hold of the support line…. Your customer service advisors can not hear us!

  • Rambles40
    Rambles (@Rambles40) reported

    @matthayesthfc @ThreeUKSupport Honestly three are the worst company I have ever dealt with and I've dealt with some horrible companies. They are so so so poor that I genuinely don't know how they function

  • Orland_Sundri
    orland_sundri (@Orland_Sundri) reported

    @ThreeUK according to @CommunityFibre the problem of my iPhone 15 having problems with wifi calling being unreliable is a problem on your side. can you confirm what you are doing to resolve the issue?

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported

    @ThreeUK How does your switching to Vodafone work? I’m regularly in central London and struggle to find a signal.

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

  • LEE74656
    Lee (@LEE74656) reported

    Hi @ThreeUKSupport my dads lives in RG2 7hw postcode and can only use his mobile internet. Is there a problem with internet as it's taking ages to receive messages and can't call etc as it cuts out.

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable Fraud!

  • jeanniecass
    Jean Cassidy (@jeanniecass) reported

    @ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!

  • AmaraCajetan
    Shuga Jar (@AmaraCajetan) reported

    When it comes to frustrating you, just leave it for @ThreeUK They have got to be the most useless UK network ever! Unfortunately you’re forced into a freaking contract with them.

  • CCornillet
    Cecile 29 (@CCornillet) reported

    @ThreeUKSupport any problem in the Leicester area? No 5 g on phone or broadband

  • E236_Nathan
    Big Nath (@E236_Nathan) reported

    Hey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞

  • ruthseag
    Ruth Seager (@ruthseag) reported

    @ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…

  • UKBeautyOnline
    UK Beauty Online (@UKBeautyOnline) reported

    @ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossuble to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service

  • mavishier
    Alan Burley (@mavishier) reported

    @ThreeUK - as a valued customer of three since day I - I am totally brassed off with the internet signal in Grimsby and Cleethorpes. Outside of home I have no internet - so effectively I am paying money for nothing

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