3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 133
London, England 56
Bristol, England 34
Liverpool, England 30
Glasgow, Scotland 27
Manchester, England 18
Dublin, Leinster 17
Dunfermline, Scotland 15
Portsmouth, England 12
City of Westminster, England 11
Birmingham, England 10
Woodside, England 10
Southall, England 9
Southampton, England 8
City of London, England 7
Hackney, England 7
Peterborough, England 6
Croydon, England 5
Middlesbrough, England 5
Coventry, England 5
Hammersmith, England 5
Newham, England 4
Newcastle upon Tyne, England 4
Northampton, England 4
Belfast, Northern Ireland 4
Hounslow, England 3
Bradford, England 3
Cardiff, Wales 3
West Bromwich, England 3
Barnet, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported

    @watchvideosoul @ThreeUK agreed, but investigation seems beyond @threesupport, who just say "no problems with 5G" each time. Net time its out I'll try a different DNS.

  • shanehorn Shane Horn (@shanehorn) reported

    @ThreeUK I've finally had enough of your awful coverage, loading speeds. Near impossible to call text or surf. This is the last straw, it's time to leave.

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported

    @ThreeUKSupport complain about what? basically he didn’t know, are your engineers investigating the flaky internet through your servers ? Status always shows a correct “no problem” the 5G signal is fine !

  • Allan56846678 Allan (@Allan56846678) reported

    @ThreeUKSupport hello I have no signal in the ss14 area do we know how long it’s going to take to get up and running again thanks

  • whubaldy pompey hammer (@whubaldy) reported

    @ThreeUK I’d rather use a tin can and string than support a company that sponsored those plums

  • vitinhopretouk Victor Lourenço (@vitinhopretouk) reported

    @ThreeUK I live in the city center and the internet does not work as it should, what is happening with your service?

  • m_ldnn_ YT: MadnessWithMK 📺 (@m_ldnn_) reported

    @ThreeUK so i don’t understand why my sim is saying no service … can’t do anything?

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported

    @ThreeUKSupport yet another outage on my 5G broadband interernet connectivity N19 4RN however using a VPN, connection was fine. Three internet back now at under 60Mbs yet my VPN ( on same three 5G) nearly 300Mbs. !!! What is wrong with your servers ?

  • sueretailnews MrMrsBishop (@sueretailnews) reported

    @ThreeUK whats happening with phone signal having to use my wifi to call or receive call why am I paying for for the service and not getting any

  • zipimel izzy izzy (@zipimel) reported

    @ThreeUK customer service impossible and difficult to talk to anyone. Worst experience. I just want to know how much it will cost using my phone abroad and it’s extremely unclear online. Can someone please help!!!!

  • PaulFodenThee Paul Crapola Foden (@PaulFodenThee) reported

    @ThreeUKSupport I want to switch off SafeSearch but Google say it's the network provider that switched it on. Instructions please.

  • therealnuzzy Nuzzy (@therealnuzzy) reported

    Thank you for totally cutting me off, I’m offline now..👏🏻👏🏻👏🏻👏🏻 disgusting service as usual by @ThreeUK #scam

  • m_ldnn_ YT: MadnessWithMK 📺 (@m_ldnn_) reported

    @ThreeUKSupport why does my sim card say no service ????

  • RussellisMoody Russell (@RussellisMoody) reported

    @ThreeUKSupport You’re literally talking nonsense. It’s not the sim, it’s your over subscribed and under specified network that is the issue. Google it. Plenty of information on just how crap your network is. Bye.

  • Philbe4 Phil Benson (@Philbe4) reported

    @ThreeUKSupport This one came as a surprise. Not even gift wrapped. 16 years as a customer with 'three'. Now time to look for a supplier who can give me what I pay for. £150 a month can get me service I deserve elsewhere thanks

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