3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 136
London, England 47
Bristol, England 33
Liverpool, England 29
Glasgow, Scotland 17
Dublin, Leinster 17
Manchester, England 17
Dunfermline, Scotland 15
Portsmouth, England 12
City of Westminster, England 10
Birmingham, England 10
Woodside, England 10
Southall, England 9
Southampton, England 8
City of London, England 7
Hackney, England 7
Middlesbrough, England 5
Peterborough, England 5
Coventry, England 5
Hammersmith, England 5
Newham, England 4
Newcastle upon Tyne, England 4
Northampton, England 4
Croydon, England 4
Belfast, Northern Ireland 4
West Bromwich, England 3
Barnet, England 3
Kensington, England 3
Ealing, England 3
Halifax, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • vediveciveni vVv (@vediveciveni) reported

    Emergency alert test did not work on two of our phones, both are Three operator. @ThreeUKSupport #emergencyalert

  • ianjmorton ian morton (@ianjmorton) reported

    @ThreeUKSupport @LukeJew Nope. I'm on Three, my emergency alerts are enabled and I didn't get it either. Seems a lot of people on Three haven't received one.

  • OlafSearson Olaf (@OlafSearson) reported

    Was it only people on @ThreeUK network who didn’t get the alert then?

  • kolodog1 John Hatcher (@kolodog1) reported

    Did anyone on @ThreeUK get the emergency alert test? None of my family did.

  • JamesRidgway James Ridgway 🇬🇧🇺🇦 (@JamesRidgway) reported from Bradmore, England

    Clearly if you are a @ThreeUK customer your life is worthless. No #emergencyalert for me.

  • IafiapPeebee Sinead🐷👑 (@IafiapPeebee) reported

    @ThreeUKSupport I didn’t receive the emergency alert either. A lot of my friends on three didn’t either

  • LD_Sth LD🇪🇺🇬🇧🇺🇦 (@LD_Sth) reported

    @ThreeUKSupport Hi, what happened with the emergency alert test? I've got 4g signal and the emergency alert is turned on in my settings.

  • jamestaylor9999 James Taylor (@jamestaylor9999) reported

    @ThreeUKSupport hi, I didn’t have a emergency alert and it was switch one. Very worrying.!

  • Mark_J_Fish Mark Fish (@Mark_J_Fish) reported

    @ThreeUKSupport why did thee fail to deliver the emergency alert today?

  • JPBirch75 Jay Birch (@JPBirch75) reported

    @ThreeUKSupport @LukeJew no one on three that i know got it either including myself...wtf?

  • caz17_04 Caz (@caz17_04) reported

    @ThreeUKSupport @LukeJew Never got anything either. Checked my alerts. Both, extreme and severe alerts are set to on.

  • Jo1234567 Jo (@Jo1234567) reported

    @trixyj @ThreeUK I’m on Smarty which uses Three and it never went off

  • pathologywitch SJ Edwards (@pathologywitch) reported

    So, I didn’t get an emergency alert today. Is this a Black Mirror, only save a certain percentage of the population thing? Or is @ThreeUK just a bit rubbish? #emergencyalert

  • _sadz95 Laura (@_sadz95) reported

    Did 3 network not receive the emergency alert? Me and everyone I know on 3 didn't get it, we gonna be the first to die 🥲 #emergencyalert @ThreeUK

  • rachie1788 Rachael Kerr (@rachie1788) reported

    No emergency alert received on the @ThreeUK network?! Massive fail #emergencyalert #fail

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