3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 130
London, England 48
Bristol, England 34
Liverpool, England 29
Manchester, England 18
Glasgow, Scotland 17
Dublin, Leinster 17
Dunfermline, Scotland 15
Portsmouth, England 12
City of Westminster, England 11
Birmingham, England 10
Woodside, England 10
Southall, England 9
Southampton, England 8
City of London, England 7
Hackney, England 7
Peterborough, England 6
Middlesbrough, England 5
Coventry, England 5
Hammersmith, England 5
Newham, England 4
Newcastle upon Tyne, England 4
Northampton, England 4
Croydon, England 4
Belfast, Northern Ireland 4
West Bromwich, England 3
Barnet, England 3
Kensington, England 3
Ealing, England 3
Halifax, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LivOnShoestring Olivia McDonald (@LivOnShoestring) reported

    @ThreeUKSupport Hi there - for the last 3 days all my calls have been dropped on my iPhone. Can you please tell me if there's any issues in my local area? It's driving me mad!!

  • Kleggnutt Euan (@Kleggnutt) reported

    @ThreeUKSupport Yes my issue has been resolved. No thanks to you though, the most useless mobile network ever. Nobody contacted me but your head office should have. Now leave me ******** alone...

  • jordencassidy Jorden Cassidy (@jordencassidy) reported

    @ThreeUKSupport my signal in the SK6 area is shocking its just took me 15 mins to get one website to load up. I pay you for 4G Internet but don't get it. My signal indicator on screen mostly shows a H but I don't know what that means. I rarely have more that 1 bar signal either

  • GarethWatsonUK Gareth Watson (@GarethWatsonUK) reported

    @ThreeUK I’ve been waiting for you to support esim and Apple Watch. My contact is due to be renewed... can I switch my phone and watch back to you? Will they work on the network?

  • jonsey1275 chris jones (@jonsey1275) reported

    @JodyW_ @ThreeUK @ThreeUKSupport There good at this!! Terrible network!!

  • l0oK1nG C (@l0oK1nG) reported

    @ThreeUKSupport Same home postcode, using the Huawei 5G CPE Pro. Worked fine and fast for months then literally on the day three broadband because just three the speed dropped to less than my phone which the signal is awful on also

  • MimiTizzano_89 💦☔ Mimi Tizzano 🌈❄️ (@MimiTizzano_89) reported

    @ThreeUK ridiculous company. Get off your backsides and stop watching gogglebox and playing bingo and sort out your communications and how you can better help customers who have forgotten their password so they can sort out their account. Your company is a JOKE!

  • JLS_Sats_LM JLS OG💙♥️💚💛 (@JLS_Sats_LM) reported

    @ThreeUKSupport hi, is there an issue with texts as I keep getting the Not Delivered notification

  • jonsey1275 chris jones (@jonsey1275) reported

    @ThreeUKSupport Hi Laura my problem is I used to work for DPD and you can not leave the new phone if you haven’t collected the old one so how is this our fault? Yes you’ve opened an investigation but this is down to DPD not me, you’ve told us you can’t send a new phone out? Why?

  • zakir___1988 zakir Hussain (@zakir___1988) reported

    @ThreeUKSupport you guys need to hurry up with the roll out of 5G kept on boasting about 5G broadband people outside London cant even order it. Im going to leave Three network which I have 5G broadband when my contract is ending in September.

  • _CFCHarry 𝐇 𝐀 𝐑 𝐑 𝐘 🥤 (@_CFCHarry) reported

    @AlfieNewmanGD @ThreeUK @ThreeUK it's never too late... 👀

  • OliverT90 Oliver (@OliverT90) reported

    @ThreeUKSupport Hello. Trying to cancel 30-day phone contract that's not been used since 2016. Been getting charged in the background. Can't get through security and they won't reset my password at "proofs". Cancelled the DD and they sent me email from debt collection!? #SCAM

  • JLS_Sats_LM JLS OG💙♥️💚💛 (@JLS_Sats_LM) reported

    @ThreeUKSupport I’ve been able to send texts to that network until now. Plus I’ve just found that i can’t make calls to people on that network either. Do you want me to mention which network I’m having issues against?

  • MissMonique_M Monica Maria (@MissMonique_M) reported

    @ThreeUKSupport Hi. Thanks for the reply. Is still not working. I have reset my APN because last time this seemed to work, but now is still not working.

  • JimmyCinquemani Jimmy Cinquemani (@JimmyCinquemani) reported

    @ThreeUK **** service from Three as usual when you need them to sort out an issue. Phones been broken since last week, have insurance through Three and I’m still waiting to hear back even though the excess charge fee has gone out of my account! Piss take! #awfulcustomerservice

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