3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 111
London, England 93
Bristol, England 54
Manchester, England 31
Birmingham, England 26
Glasgow, Scotland 25
Cardiff, Wales 22
Dublin, Leinster 18
Hackney, England 16
Newham, England 15
Croydon, England 14
Portsmouth, England 12
City of Westminster, England 12
Bradford, England 10
Nottingham, England 9
Batley, England 9
Southampton, England 9
Liverpool, England 8
Southwark, England 8
City of London, England 7
Peterborough, England 7
Leeds, England 7
Normanton, England 6
Sheffield, England 6
Woking, England 6
Leicester, England 6
Broadstairs, England 6
Crawley, England 6
Hammersmith, England 6
Norwich, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • seashell2176 michelle mills (@seashell2176) reported

    @ThreeUK hey can you help I've pac'd my number over yesterday with 3 SIM and was supposed to turn over today with my old number. Can you help please as I'm not sure if received text as I deleted one by mistake. Many thanks

  • JadaBing JadaBing (@JadaBing) reported

    @ThreeUKSupport Hi, I can call other international numbers. This is the only one I’ve had problems with.

  • AFK103 Aidan Kerr (@AFK103) reported

    @ThreeUKSupport @ThreeUK Hello, third day of being unable to use home broadband. Your website says work is being done in my area. Can you provide estimate time of completion or compensation for loss of service?

  • BashfordAndy Andy B (@BashfordAndy) reported

    @ThreeUKSupport Account No: 9777133076, I paid the arrears on this account yesterday to a dept collection firm, to whom I have been trying to explain I can’t get through to your customer services. I am trying to sort this out with your but you have suspended my service ?

  • drchrisoleary Dr Chris O’Leary (@drchrisoleary) reported from Macclesfield, England

    Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.

  • ItsJarrodJ Jarrod 🏳️‍🌈 (@ItsJarrodJ) reported

    @ThreeUKSupport Hi, whenever I try and chat on the live chat I get told is not their area because it’s mobile broadband. The current service is appalling again and it’s just impossible to do anything.

  • deanuz Dean (@deanuz) reported

    @ThreeUKSupport No the webchat link was always unavailable, I tried multiple times since the 17th December. My resolution was to call back in a week's time when the maintainence has ended.

  • partydoco Doco (@partydoco) reported

    @ThreeUKSupport seeing as your live chat people have no clue any chance you can help? Got a new contract in September yet you are still charging me for the old one every month. This should be relatively straight forward

  • WrestlingDad8 Capital Khanage (@WrestlingDad8) reported

    @ThreeUKSupport I keep getting spam calls off phone numbers that are registered to your network. I’ve had 4 today already. Is there anyone I can report this to ?

  • pulisicszn_cfc Pulisicszn (@pulisicszn_cfc) reported

    @ChelseaFC @jf9hasselbaink @ThreeUK Just **** off we want far fraud lampard sack

  • xDronee Tim (@xDronee) reported

    @ThreeUKSupport Hi, my3 account doesn't seem to be working. Constantly getting Technical errors when logging in and even filling out the PAC code transfer form

  • NenehTrainer Neneh 💜 (@NenehTrainer) reported

    @ThreeUKSupport Your call centres are utterly useless and twice my call has been disconnected. All of my previous correspondence is in my notes and yet every call I’m going around in circles to get the same issue sorted

  • iamshamahmed SHAM AHMED (@iamshamahmed) reported

    @ThreeUKSupport is there an issue with network, some reason if I switch off wifi , I’m getting no 3G/4G at all right now ! Even rebooted my iPhone . P.s I have data allowance

  • hourtom tom (@hourtom) reported

    @ThreeUKSupport is there any issues with your 4G in SE15 (Peckham) area? my home broadband is being noticeably bad this week.

  • Debbiewithey2 Debbie withey (@Debbiewithey2) reported

    @ThreeUKSupport I have an issue with my 3 network - I can't send texts or make phone calls - I work in Northwich, Cheshire.

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