3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 129
London, England 60
Glasgow, Scotland 35
Bristol, England 32
Liverpool, England 31
Manchester, England 29
City of Westminster, England 17
Birmingham, England 14
Dublin, Leinster 13
Cardiff, Wales 10
Portsmouth, England 10
Woodside, England 10
Southall, England 9
Hammersmith, England 8
Southampton, England 8
Hackney, England 8
Bradford, England 8
Nottingham, England 7
Southwark, England 6
Peterborough, England 6
Coventry, England 6
Leeds, England 6
Fareham, England 5
Middlesbrough, England 5
Croydon, England 5
Newham, England 5
Newcastle upon Tyne, England 5
City of London, England 5
Northampton, England 5
Kensington, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • StevoSevern Stephen Severn (@StevoSevern) reported

    @ThreeUKSupport Yeah thought so. I have spoken to the support team who were very nice and they basically told me that this disruption would continue for 7 days, which makes me wonder why you guys do not seem party to that information 🤔😡

  • thenicolaashby Nicola Ashby (@thenicolaashby) reported

    @ThreeUKSupport I’m also not clear why I can leave with a neighbour but not amend the address to one literally 5 mins down the road (my business address)

  • GBlankcanvas67 James black (@GBlankcanvas67) reported

    @CarterCarter @ThreeUK Only day 3? I've been waiting 370 days now for them to fix an issue with 4g that's making it unusable for calls and data and still no fix date in site!

  • CassDan2 Cass Dan (@CassDan2) reported

    @ThreeUKSupport Noticed by chance that you have been charging me DOUBLE what I should have been paying for the past few months. Nothing but trouble ever since I joined 3, at this point I just want out of the contract, service & customer service is useless (3/3)

  • Prehistory Christopher Seddon (@Prehistory) reported

    @ThreeUKSupport It is just another example of how poor your website is. If there is a problem it takes you back to the start without a word of explanation. How am I supposed to know what the problem is? I am not psychic.

  • ChiaraKhan Chiara (@ChiaraKhan) reported

    @ThreeUKSupport I’m on live chat now. For over 30 mins. Really unhappy with the service I’m getting

  • CDPeds Caitlin (@CDPeds) reported

    @matth81 @ThreeUK @virginmedia Hiya! Piggybacking here. Exact same issue on Android and IOS except it happened at every single central line stop between Leyton and Oxford Circus.

  • vinchenzospoonj Vincent Foster (@vinchenzospoonj) reported

    @ThreeUK the worse customer support. Clearly don’t give a f*** about their loyal customers. Changing terms of existing customers. Rip off company.

  • thenicolaashby Nicola Ashby (@thenicolaashby) reported

    @ThreeUKSupport The list of issues is absolutely endless. Both DPD and 3 customer services as useful as a chocolate teapot.

  • Trystanian TH (@Trystanian) reported

    @ThreeUKSupport Also, when you say "only those who roam will pay for the service" - your prices haven't been cut. So *all* your customers are still "paying for it", just now *none* of them are getting free roaming.

  • Trystanian TH (@Trystanian) reported

    @ThreeUK @ThreeUKSupport I have been a customer of yours for years, but your withdrawal of roaming really is awful. Moving now to virgin mobile. Can't help but feel you've shot yourselves in the foot withdrawing free roaming. Hope you come to your senses and reinstate it soon.

  • 650Rglc Gordon Leslie (@650Rglc) reported

    @ThreeUKSupport In USA with @threeuk pay as you go funded sim. unable to make or receive voice calls from/to UK on ATT lte with 5bars. data and text work fine. total 4+ hours tech chat still nothing. help me plse.

  • PedalandPost Pedal & Post Oxford (@PedalandPost) reported

    @ThreeUK @ThreeUKSupport terrible service in ox20 today What's going on?

  • Shannon1music Shannon Noquet - page (@Shannon1music) reported

    @ThreeUK I seen to be having trouble with my data todsy and it won’t let me play games on it even tho I have 4g

  • thenicolaashby Nicola Ashby (@thenicolaashby) reported

    @ThreeUKSupport So, you’ve already wasted two days of my time and now this has been a complete waste of my evening. Nice. Can you cancel my contract?!

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