3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
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E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@SJ__Beck) reported
@ThreeUKSupport highest support/customer relations are entirely Indian, clearly this is not helpful!!!!!!!
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Brian Bowden
(@zbmb90) reported
@ThreeUKSupport I don’t have home broadband! I returned the 5G device as no 5G service at my home address in April!
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Sidlawman
(@sidlawman) reported
@ThreeUK Is it a deliberate thing that when you leave three and are due a small credit payment you fail to pay it?
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Alasdair Paul
(@Al_Acrity) reported
@ThreeUKSupport Also, your network checker doesn’t seem to know anything about it. Might want to give her a heads up…
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Sam
(@SJ__Beck) reported
@ThreeUKSupport Since then I've spent hours on the phone talking to incompetent foreigners trying to get my money paid back for them continually go over and over the same processes and never call me back
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Sam
(@SJ__Beck) reported
@ThreeUKSupport Physically cannot talk to your customer relations anymore this has been going on for over a year
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Phil
(@p26bow) reported
@ThreeUK another day and three down yet again. This is becoming a right pain in the arse. @ofcom what are we paying these for?
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Josh
(@Jc9393) reported
@ThreeUKSupport I have made a complaint via the three store. Whenever I contact you online I always get told there are no problems, yet In store they tell me they know it’s poor. So which is it? I can barely use my phone for anything internet related, either way I’m going somewhere else 👍
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Alasdair Paul
(@Al_Acrity) reported
@ThreeUKSupport I have to worry Suzi, I’m working from home. Or rather I’m supposed to be. Last time this happened it was down for a week. Is this planned maintenance?
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Sam
(@SJ__Beck) reported
@ThreeUKSupport Took phone out on 14 August 2020, phone was faulty returned it in September and recieved another faulty phone, proceeded to phone you every month for 10 months asking for a returns bag to cancel the contract
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Brian Bowden
(@zbmb90) reported
@ThreeUKSupport I can never understand what your call centre agents are saying! Do you have a UK call centre!
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Sandra Pascoal - Lima
(@SPascoalLima) reported
@ThreeUK if you are going to outsource your customer service to India please ensure that they are trained on English law in relation to contracts, direct debit mandates, theft and written assurances. I have spent THREE months trying to deal with them. I have had enough!
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Brownie
(@utterflanker) reported
@ThreeUK when multiple calls fail and I don’t ever get 5G whilst working as a community NHS worker but can’t get the email for customer support or arrange a scheduled call to discuss 🙄
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Drew Munn
(@drewmunn) reported
@ThreeUKSupport Alas no, different browser, machine, and cache disabled returns the same issue. Same issue trying a different account too.
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Nick🇺🇸
(@clara40443835) reported
@drewmunn @ThreeUKSupport hacked,disabled, banned and blocked accounts don't panic I can help recover dm let's get started.
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