3 (Three) Outage Map
The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
3 (Three) users affected:
Check Current Status
E-mail
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Victor Burmeister
(@burmz83) reported
@ThreeUKSupport It just comes up with a message saying that my address is not recognised. Not a new build, and the first time I’ve had this issue with anyone so I suspect it’s a glitch somewhere. Can I DM my address to someone perhaps?
-
Hannah
(@harcher1996) reported
@ThreeUK Biggest joke of a company! Your customer service is shocking and your complaints department are a whole new level of rude and incompetence!! Really need to sort your staff out and how they speak/treat to paying customers!!😡
-
Jonathan Knight
(@ChessMasterK) reported
@ThreeUK @ThreeUKSupport Dear ThreeUK : You have just LOST a customer who had 2 contracts with you (and a friend who was going to sign up with you until I told them my story) ALL because one of your colleagues attempted to steal an additional £5 per month from me on £75/month contract . Hope u're happy
-
Dodj E(vocative imagery). Cur
(@dodj_defur) reported
@Twiggly_Wiggly @Team_idris @ThreeUK They make you top up by minimum £10 every four months to keep the sim active but that's roughly what I was spending with Three anyway ~and~ they seem to have better signal 'round here 'cause they piggyback on EE (seriously, the Three signal here is atrocious).
-
Nikos 🇨🇾🇬🇷🇬🇧
(@RefugeeNik) reported
@ThreeUKSupport I have just lost nearly £8 of credit, without using my phone, can you help?
-
BananaTimeYo
(@bananatimeyo) reported
@ThreeUKSupport I was informed this time yesterday that there is an issue in my area (HP136GE), can I get confirmation if this is has been confirmed as a permanent issue or not please as I was told this is what cancellation would hinge on? There is no change on the low speeds today for me...
-
Jonathan Knight
(@ChessMasterK) reported
@ThreeUK @ThreeUKSupport You have lost in the end because I am not going to stress over £5. I'll just cancel my second contract which is worth far more! Not just that. I was with you for 10 years!!!! So you have lost another (future) 10 years of 2 contracts and my promotion of you to others!!!!
-
AndrewOrange
(@AndrewOrange) reported
@EE - We've been getting terrible EE phone signals for the last few weeks in SW8 1XD. Is this being addressed or is it time to join my smug @ThreeUK subscribing neighbours who continue to bask in unproblematic connectivity. Thx.
-
Jonny Mason
(@JonnyMason525) reported
@ThreeUKSupport hi Three, I'm attempting to obtain a PAC code to transfer out. I used 65075 and live online chat with your support team but they cannot provide a PAC saying my number is disconnected and terminated. My number is active, I can make and receive calls. Please help.
-
Tiago
(@tgcalabaca) reported
@ThreeUKSupport Ok. I will. Thanks. And I am sorry if I am sounding rude. I know it’s not your fault, but still, it’s frustrating to know I am paying everything on time, no problems and not having access to a service I am paying, especially regarding communication which is necessary for me.
-
Nikos 🇨🇾🇬🇷🇬🇧
(@RefugeeNik) reported
@ThreeUKSupport I already had an issue with data and was given a free 1gb. That is still there unused so I know it's not data. And data is turned off. Are you personally able to check usage if I give my details? Just curious what I was charged for
-
The Emporer
(@Tahirh121) reported
@ThreeUKSupport @ThreeUK @ThreeUKSupport still problems!
-
Jon D
(@iamjon19) reported
@ThreeUKSupport Only advised to reset router which made no difference,just how long am i expected to wait for the service to get better which im paying for ?
-
Jonathan Knight
(@ChessMasterK) reported
@ThreeUKSupport And your colleagues are trying to force me to have it and refuse to accept that I was mislead. So fine. I will never open it. You can have your £5 per month. Every time I see it, it will be a reminder of what you did!!!! And why I left you.
-
Jonathan Knight
(@ChessMasterK) reported
@ThreeUKSupport It's not the cost. £5 is nothing compared to the total amount. Your salesman was simply probably trying to reach targets and squeeze as much out of the sale as possible but he was dishonest and made me think it was a gift for the long time I have been a customer!!!
Check Current Status