3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities in the United Kingdom where 3 (Three) users have reported problems and outages. If you are experiencing problems with 3 (Three), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 117
Edinburgh, Scotland 92
Bristol, England 50
Birmingham, England 39
Manchester, England 34
Glasgow, Scotland 24
Portsmouth, England 22
Hackney, England 22
Cardiff, Wales 22
Liverpool, England 17
Dublin, Leinster 17
City of Westminster, England 15
Southwark, England 14
Croydon, England 14
Newham, England 13
Sheffield, England 12
Nottingham, England 10
City of London, England 9
Newcastle upon Tyne, England 9
Islington, England 8
Leeds, England 8
Bradford, England 8
Southampton, England 8
Peterborough, England 7
Northampton, England 7
Normanton, England 7
Batley, England 7
Kensington, England 6
Ilkeston, England 6
Crawley, England 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sessi1 ten outta five (@Sessi1) reported

    @ooaga_ I have 120GB for £20 with O2. plus Disney+. I used to have unlimited for £18 but that was with @ThreeUK the worst network ever.

  • melisa_kx Melisa (@melisa_kx) reported

    @SJ2792 @VodafoneUK @ThreeUK Do NOT move to three! Worst ever, was on live chat for 8 hours and called 5 times they hang up when they hear your problem

  • StuartDavies Stuart Davies 🇪🇺 (@StuartDavies) reported

    @ThreeUKSupport Is there any chance your network could stop going down on a Saturday morning? Seems to happen fairly consistently recently.

  • dazzyro1 Daz (@dazzyro1) reported

    @jam_face @ThreeUK Their signal is terrible most of the time where I really need it. I’m with ID mobile who I didn’t know until it was too late, piggyback on their network. So I’m stuck with the same old shitty signal in most places. Really can’t wait to leave next year.

  • ukAndrzej South Coast View (@ukAndrzej) reported

    @ThreeUKSupport I'v had no internet in Worthing (WiFi is OK) for several hours. Is there an outage here please?

  • hannahmangan4 Hannah (@hannahmangan4) reported

    @ThreeUK @ThreeUKSupport abso disgraced with the service from 3 after signing up to a meeting contract with them. Obtain people under a false pretence!

  • pinkpowercoin A Different Shade Of Pink (@pinkpowercoin) reported

    @jam_face @ThreeUK I've never actually had a problem with three in the CC, maybe cos I'm on PAYG

  • McGinleyBhoy180 Bryan McGinley (@McGinleyBhoy180) reported

    @ThreeUK Any issues with data coverage in Glasgow today? I'm getting absolutely nothing at all.

  • ALi_ALAEQ A L i 🩺 (@ALi_ALAEQ) reported

    @ThreeUKSupport Honestly, i wish i never signed that damn contract! For godness sake 2 months of the same useless information and yet you are CHARGING me and paying for bills without having the phone. you legit ripped me off.

  • ALi_ALAEQ A L i 🩺 (@ALi_ALAEQ) reported

    @ThreeUKSupport I did chat to them again the same response “we will do our best to deliver it to you/shop soon, we apologize and now we will transfer you to the complaint team” i have made 4 complaints and i bet NOBODY have even looked at them. Absolutely terrible and unpleasant experience.

  • JimboJofre Ross Guild (@JimboJofre) reported

    @atcolin @ThreeUK Absolute murder service. I’ve been delivered a new phone that I never even ordered. Reported it 4 times, 5 weeks and no call back to tell me what to do with it. I’m not even a Three customer!

  • ALi_ALAEQ A L i 🩺 (@ALi_ALAEQ) reported

    @ThreeUKSupport Honestly, i wish i never signed that damn contract! For godness sake 2 months of the same useless information and yet you are CHARGING me and paying for bills without having the phone. you legit ripped me off.

  • frogseye75 Steve Morris (@frogseye75) reported

    @ThreeUK The ultimate gifts for me would be A: a decent signal. B:being able to access my app without entering a nightmare world of sod all works. #hadenough

  • 1ststevieD Steve (@1ststevieD) reported

    @ThreeUKSupport Yeah tried that Pete know body’s available for Chat, like I say customer service is shocking

  • hey_itsmatt30 Matt (@hey_itsmatt30) reported

    @jam_face @dazzyro1 @ThreeUK Never had an issue with voxi tbh.

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