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3 (Three)

3 (Three) Outage Map

The map below depicts the most recent cities worldwide where 3 (Three) users have reported problems and outages. If you are having an issue with 3 (Three), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

3 (Three) users affected:

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Aberystwyth, Wales 1
Southend-on-Sea, England 5
Manchester, England 23
Edinburgh, Scotland 71
Cork, Munster 1
Hammersmith, England 8
Leeds, England 8
Halifax, England 2
Birmingham, England 36
Falkirk, Scotland 2
Bristol, England 33
Dublin, Leinster 16
Ashford, England 1
Nottingham, England 8
London, England 83
Sutton in Ashfield, England 1
Portsmouth, England 23
Oldbury, England 3
Torquay, England 1
Glasgow, Scotland 22
Chipping Norton, England 1
Barnsley, England 1
Solihull, England 1
City of Westminster, England 11
Newport, Wales 4
Harringay, England 5
Enfield Town, England 2
Newham, England 9
Southwark, England 12
Tower Hamlets, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • shamimn
    Nadeem Shamim (@shamimn) reported

    @hylodawarrior @ThreeUKSupport Having the same issue in EC1N 8QX but with zero connectivity on broadband. Sent a DM to Support as well….

  • cycleoptic
    cycleoptic💙💚 (@cycleoptic) reported

    @alxdxn @ThreeUKSupport I’m not sure they’ve got past the turn it off and on again stage? Support do not seem to know ( or won’t tell us) the issues !

  • catherine_von_t
    Catalina Anca Toader (@catherine_von_t) reported

    @ThreeUK @ThreeUKSupport What a mess! I work from home and the broadband connection was down in the past 4 days!!!

  • borsya
    Borsya (@borsya) reported

    @ThreeUKSupport The issue is still there…..

  • AkinleyeHarold
    Harold Akinleye (@AkinleyeHarold) reported

    @ThreeUK your service in London is a problem for subscribers.

  • nickifyi
    nicki (@nickifyi) reported

    Bruh, @ThreeUK. A 3 day network outage is bullshit. Even more so that it's a known issue. I'm sorry, but how can you not have more information and an expected TAT for repair?! Did you maybe wanna inform your customers? Three days without internet. Are you serious?!

  • sidusTanotus
    sidusTanotus (@sidusTanotus) reported

    @ThreeUKSupport hi - broadband service is patchy again today. When can this be fixed pls?

  • longashtonkev
    Kevin (@longashtonkev) reported

    @ThreeUKSupport This issue is still going on. It's fine for a few hours, then drops out, and has been doing that for 4 days now. I've rebooted and reset the router a number of times. Is there are specific issue that's causing this? It seems others are having the same trouble.

  • david_sinclair
    David Sinclair (@david_sinclair) reported

    @ThreeUKSupport Day 4 - still on a very patchy network. Connections keep dropping, bandwidth is frequently <15mbps (when there is a connection at all) and DNS is constantly falling back to alternate as your primary DNS is unavailable. Seriously, how and when are you going to make this right?

  • inkedcaribbean
    anaya-nicole parke-peterson (@inkedcaribbean) reported

    @ThreeUKSupport Don’t god damn tell me to refrain from sending abusive language cause I filtered it out with stars. How the hell you gonna charge me for a line every month that got stolen off my doorstep? Absolutely sickening

  • enobnala
    Alan Bone (@enobnala) reported

    @ThreeUK more useless internet today in the Rotherhithe area of London. Two days in a row now. Any chance of these problems being sorted out properly? It’s very annoying trying to work when the technology is so hopeless.

  • Jimmyavenger
    Jimmyavenger 🇪🇺 (@Jimmyavenger) reported

    So we have @ThreeUK 5G broadband and it's usually great! But, total outage in our area! 🙃 boo! So... "no. I don't want your broadband no, I don' wanna let you use mine, and no, I don't have no broadband, no, I'm wasting up all my time and no. I ain't got no 'band" #ThreeOutage

  • hylodawarrior
    David (@hylodawarrior) reported

    @ThreeUKSupport According to your mentions this hardly just seems to me just my area, youse seem to be spinning a story that it was resolved last night and playing down the issues everyone else are logging since. What upgrades are happening and how long do you anticipate they’ll take?

  • rsvan1
    Roy (@rsvan1) reported

    @ThreeUKSupport thanks for 0 customer care

  • DebsieSk
    Debsie Sk (@DebsieSk) reported

    @ThreeUKSupport Got my unlimited 5G Home Broadband yesterday but I cannot connect it (lights on but no internet) and it keeps asking for a top up. Is that related to the technical issues you’re experiencing?

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