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3 (Three)

3 (Three) Outage Report in Birmingham, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Birmingham come from postal codes B8 , B21 , B44 , B18 , B9 , B4 , B43 and B16 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birmingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Birmingham, England

The most recent 3 (Three) outage reports came from the following cities: Tamworth, Birmingham, Oldbury, Solihull, Wolverhampton, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.

CityProblem TypeReport Time
Tamworth Internet 2 hours ago
Birmingham Wi-fi 2 days ago
Birmingham Internet 2 days ago
Oldbury Wi-fi 3 days ago
Birmingham Internet 4 days ago
Solihull Phone 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • Gemmz28
    Gemma Moore (@Gemmz28) reported from Birmingham, England

    @ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks

  • moseleyhydey
    hydey (@moseleyhydey) reported from Birmingham, England

    @ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail

  • stowtom2010
    Tom (@stowtom2010) reported from Solihull, England

    @tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

  • Kristoff_Derek
    πŸ…ΊπŸ†πŸ…ΈπŸ†‚πŸ†ƒπŸ…ΎπŸ…΅πŸ…΅_πŸ…³πŸ…΄πŸ†πŸ…΄πŸ…Ί (@Kristoff_Derek) reported from Birmingham, England

    @ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges πŸ™ƒ

  • Mystic_Pip
    Pip ( πŸ§£πŸ§€πŸŒ§β˜‚οΈ) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

  • Mystic_Pip
    Pip ( πŸ§£πŸ§€πŸŒ§β˜‚οΈ) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.

  • Freaky_Radish
    Benn Sanderson (@Freaky_Radish) reported from Birmingham, England

    @ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

  • amanmarway
    batgirl (@amanmarway) reported from West Bromwich, England

    @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

  • philipbase
    Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport Lol says down please try later

  • Mystic_Pip
    Pip ( πŸ§£πŸ§€πŸŒ§β˜‚οΈ) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

  • thetrainbasher
    busphotography.co.uk (@thetrainbasher) reported from Dudley, England

    @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

  • 7DSD
    πŸŒΎπŸšœπ•―π–†π–‘πŸ•πŸ•πŸ• (@7DSD) reported from West Bromwich, England

    @Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

  • Mystic_Pip
    Pip ( πŸ§£πŸ§€πŸŒ§β˜‚οΈ) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

  • _XeniaKara_
    Xenia (@_XeniaKara_) reported from Birmingham, England

    I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.

  • iamjameslevett
    James Levett (@iamjameslevett) reported from Wednesfield, England

    I actually can’t deal with how slow SKY broadband is, not to mention how poor the mobile network is.... I miss you @ThreeUK

  • psicorps2000
    David H-T πŸ³οΈβ€πŸŒˆπŸ‡ͺπŸ‡ΊπŸ‡³πŸ‡΄πŸ΄σ §σ ’σ ·σ ¬σ ³σ Ώ (@psicorps2000) reported from Solihull, England

    @shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.

  • psicorps2000
    David H-T πŸ³οΈβ€πŸŒˆπŸ‡ͺπŸ‡ΊπŸ‡³πŸ‡΄πŸ΄σ §σ ’σ ·σ ¬σ ³σ Ώ (@psicorps2000) reported from Birmingham, England

    Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.

  • Bizzle_187
    Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • _XeniaKara_
    Xenia (@_XeniaKara_) reported from Birmingham, England

    @ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.

  • philipbase
    Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lisaw25650181
    Lisa w (@Lisaw25650181) reported

    @ThreeUK can you please tell me why your network is so bad all of a sudden in the G34 area of Glasgow, it’s absolutely horrendous and I use it for work. Complete joke of a company should have stayed with @VodafoneUK wiol be going back soon!!!

  • thedelboy
    Derek Turpin (@thedelboy) reported

    @ThreeUK stop trying to make your customers sign up for crap they don't want! Reported to ofcom

  • p26bow
    Phil (@p26bow) reported

    @ThreeUKSupport @ThreeUK ffs guys 5 says on the trot now. How much longer does it take to fix this issue you have. Are you gong to be refunding for this?

  • chadissacclark
    Chad (@chadissacclark) reported

    @ThreeUKSupport Please can somebody help me!

  • lmtmojo
    LT (he/him) (@lmtmojo) reported

    Is there a more frustrating company to deal with than @ThreeUK ? Have tried 3 times today to ask how long in totality I have been a customer of theirs and every time this simple question has baffled the life out of their advisers

  • SPascoalLima
    Sandra Pascoal - Lima (@SPascoalLima) reported

    @ThreeUK @Parklifefest You are a disgrace! I have spent THREE months trying to deal with your Indian customer services. Despite written assurances, you keep accessing my bank account without lawful right. Not only have you provided me with written evidence of breach of contract, DD mandate & theft...

  • KizLdn
    kizldn (@KizLdn) reported

    Stay away from @ThreeUK they customer service is terrible. You been warned

  • kevb47078727
    wendoverkevb (@kevb47078727) reported

    @ThreeUK so I'm guessing with the almost complete service outage in the aylesbury area over the last few days, all 3 users will be getting a little 'we're really sorry' gift?

  • shayaribyc
    C (@shayaribyc) reported

    @ThreeUK Why is it that despite being the "UK's biggest network", after all these years you cannot offer something like a shared connection or esim connection for a 4G smartwatch i.e. Galaxy Watch and Apple Watch etc?

  • Sideshow_Matt
    SideshowMatt πŸ‡ͺπŸ‡ΊπŸ”ΆοΈπŸ’™πŸ‡ΊπŸ‡¦ #GTTO (@Sideshow_Matt) reported

    @ThreeUK Shame you couldn't provide decent phone reception for your customers who attended @DownloadFest this weekend just gone. No data at all for 3 whole days. SMS messages coming through hours late. People on EE & O2 were getting reasonable service, so why can't you sort out similar?