3 (Three) Outage Report in Birmingham, England
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The latest reports from users having issues in Birmingham come from postal codes B4 and B21.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Birmingham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (29%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Birmingham, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Bilston and Oldbury.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Wi-fi | ||
Internet | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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David Hamilton (@hamilton_david) reported from Wythall, England
@ThreeUKSupport absolute joke your customer services are! Three calls today, three conflicting responses. You’re just making it difficult to leave your rubbish network!
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Benn Sanderson (@Freaky_Radish) reported from Birmingham, England
@ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.
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🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported from West Bromwich, England
@Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.
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David H-T 🏳️🌈🇪🇺🇳🇴🏴 (@psicorps2000) reported from Birmingham, England
Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.
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Xenia (@_XeniaKara_) reported from Birmingham, England
I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.
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Benn Sanderson (@Freaky_Radish) reported from Birmingham, England
@ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England
@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
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RosieGee (@pixiero79) reported from Solihull, England
@ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England
@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
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Tally B (@Bizzle_187) reported from Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Philip Base (@philipbase) reported from Birmingham, England
@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists
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Tom (@stowtom2010) reported from Solihull, England
@tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.
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James Levett (@iamjameslevett) reported from Wednesfield, England
I actually can’t deal with how slow SKY broadband is, not to mention how poor the mobile network is.... I miss you @ThreeUK
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John Povey (@Pov3yJ) reported from West Bromwich, England
@ThreeUKSupport having 5G broadband issues in B67 area
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Philip Base (@philipbase) reported from Birmingham, England
@ThreeUKSupport Lol says down please try later
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England
@ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.
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David H-T 🏳️🌈🇪🇺🇳🇴🏴 (@psicorps2000) reported from Solihull, England
@shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England
@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
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Xenia (@_XeniaKara_) reported from Birmingham, England
@ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.
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hydey (@moseleyhydey) reported from Birmingham, England
@ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy Tomato (@itstommytomato) reported
@ThreeUKSupport Not having much luck with your live chats, they keep logging off half way through! Need to speak with someone regarding account cancellation, can you help??
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Reena Shah (@ReenieShah) reported
@ThreeUKSupport It isn’t very clear from that link. So after speaking to live chat and someone on the phone I am expected to make a complaint to the online form?
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Vivada@live.co.uk (@Vivadalivecouk1) reported
@ThreeUKSupport I've called multiple times and no one is helping. 3 customer service asked me to ask my bank to reverse the payments and that the correct amount would be deducted in March. I followed the instruction and since then I have been receiving messages about how I defaulted on my paymen
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Vivada@live.co.uk (@Vivadalivecouk1) reported
@ThreeUKSupport Jen, I've mentioned a number of times that your staff in chat are not helpful. I stopped receiving a response on chat the other day. Today not long ago when I called customer services, the calm was ended abruptly
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Vantage (@VantageGamingYT) reported
@ThreeUKSupport my three account was registered to a nonexistent email address when the rep on the phone set the account up with my phone number. it hasn't been an issue as I haven't really had a reason to check the account so I just dealt with it up until now. 1/2
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Easy Mac (@_redxn) reported
Sick and tired of the consistently **** service, can’t wait to switch providers! @ThreeUK @ThreeUKSupport
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Anouck (@Onyxxzero) reported
@ThreeUK some of the worst customer service I have ever seen! Were promised a £70 refund because of terrible service and spoke to a lovely lady that said we could also cancel our contract without fees. Now being told the £70 can be applied as credit towards EXIT FEES of £100+
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Gary (@rr123xx) reported
@ThreeUKSupport By the way, I’ve had loads of problems with three in the past and I chose not to leave. I’m so glad I left because now I realise how awful you are. Do you want to chat to me on the phone? I don’t suppose it would make
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redordeadYNWA💙 (@Gary0wen__) reported
@ThreeUKSupport been trying now for 5days to get my SIM activated on my new upgrade. Keep getting told the same thing since I got the phone just wait. First it was 2 hours it will be fixed then 24 hours now it's onto 48 hours and after that I was told wait again. Can you help?
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Christopher Lewis (@Chris_P_Lewis) reported
@ThreeUKSupport The PAC was never used as the phone was deactivated. Your rep was told the phone was not in use, yet failed to notify my wife it wasn't getting sent by email.