3 (Three) Outage in Birmingham, England

@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet

@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.

Anyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue

Beside all the stress with corana virus @ThreeUKSupport complain support name Anu ID65278 was extremely rude and it actually piss me off . I want to cancel both contract please . You are causing me stress and anxiety and it a shame after 4 years with @ThreeUK

@JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.

@ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.

@ThreeUKSupport Hi Janet speeds still around 10mbit but full signal on my router. My number is 07491151832. My work Vodafone is 2 bars consistently is 30mbps

Sick to death of never having any service!! I don’t even live out in the sticks!!! Can’t wait until September when I can leave @ThreeUK

@GuyOrlov @brattandeaf @ThreeUKSupport My contract end in sept and already looking to move to EE. Cannot get any good signal strength in Birmingham City Centre and Sutton Coldfield town.

@brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.

@ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer

Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

Who wanna join a petition to claim against @ThreeUK for stress due to shit network connection .. going on internet is headache

@ThreeUK @ThreeUKSupport please fix your network it 2020 omg I have a migraine with this connection 🥵🥵😩😞

@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

@georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.

@ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓

@ThreeUKSupport Literally the most useless response. You have a customer here that has been with you for 5 years asking for some support with an unresolved issue and getting no traction and when I call up I get no further and it just goes round in circles and have to explain the situation again.

@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯

@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so

Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)

@ThreeUK are bloody awful 😭😭😭

😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice

@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!

@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡

@_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞

@ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕

Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...

@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse

@ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good

@Saltbar @ThreeUK Absolutely, miss out quite a lot yesterday due to network down, hope we get some payment reduce in next billing.

90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK

@PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3

@ThreeUK @Threedown today has been like morse code having a phone that is intermittent and not being able to keep in touch for up to date.😪😪I think a goodie bag would help me forget the inconvenience

@ThreeUKSupport can we have the service we are paying for please...

@ThreeUK Absolutely Unacceptable! We normally always dont get the best service anyway!!! No apologies Compensate Customers!!!! Enough is enough!!!

The worst decision I made was to sign up with @ThreeUK someone get me out of this contract! #threedown

@ThreeUKSupport please explain to me why your network was down for hours from last night to this morning . Couldn’t get either a taxi due to no network and couldn’t transfer cash . Couldn’t also buy train ticket or send email . Until now no message to your customers to apologise

@ThreeUK hello, its my birthday. Why is your network been down for over 10 hours. I don’t have time for this. Sort it out right now.

Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

@ThreeUKSupport This is absolutely dispicable. I feel like I'm being throttled for making a complaint.

AND NOW IM LATE FOR WORK BECAUSE OF @ThreeUK CANCELLING MY CONTRACT FIRST CHANCE I CAN GET NEVER USE @ThreeUK even if they appear to offer good deals. THEYRE TRASH

WthThree is down. SO WHEN IS @ThreeUK picking back up. Swear this network is so crap. No signal in town ever

I will be changing my network today because @ThreeUK are a load of shit woke up today with no service now it says 3G and no internet connection @EE here I come @ThreeUK go **** your self

@ThreeUK network is not connecting to 4g. I am data less. Help

@ThreeUK why ain't my mobile Internet not working 📱😡

@ThreeUK The network coverage is appalling, been with you 10+ years got network booster for my house but when I'm in the city centre I have no coverage

I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off

@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol

@ThreeUKSupport Then how do we do this. I cant use the same pin. It tells me on trips. i have just set up a new Pin. i wont know if that works until it lets me down again

@EE @O2 @VodafoneUK @ThreeUK It’s a shame this has to be said, but they need to be warned i guess. And during this pandemic, is a very bad time to do this.

I can’t even be bother to argue with @ThreeUK at a time like this. 6 months until I leave this crap network

@Hazibohh @ThreeUK I haven't heard much about it so it's probably just in your area. Engineers are limited atm... Just send an email explaining the issue.

@ThreeUK @O2 @EE @VodafoneUK Network have been down few times in last couple hours today I was 4 hours without any type of data

@italiangeeza @VodafoneUK @EE @O2 @ThreeUK Seriously... Have you read the impact that 5G has on human health not no conspiracy research it for yourself before calling people stupid.

So barely left the house in a month but because @bt_uk is so awful and cuts out every 20mins I've managed to use all 12GB of my @threeUK data (which includes Go Binge so I can watch Netflix without using data) IN MY OWN HOME. I'd be more understanding if that was the first time

@VodafoneUK @EE @O2 @ThreeUK Why wasn't the public informed about these towers being put up when we are on a lock down. Are you stating the scientific proof of the effects of 5G on human beings health is false. So the information contained is fabricated

@ProjectsByPari @threeuk are shit at 4g imagine their attempt at 5g

@ThreeUKSupport No, I have not been able to get connected. Could I please make a formal complaint regarding my network connectivity! Thanks.

@ThreeUKSupport And that includes using all the network extending TP link hardware I can get my hands on. 6 months ago the service was ok. It has become useless. That’s the best word I can think of. It is actually of no use whatsoever.