3 (Three) Outage in Birmingham, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Birmingham, England

3 (Three) Outage Chart in Birmingham, England

September 24: Problems at 3 (Three)

3 (Three) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(43.13%)
Phone
(33.15%)
Total Blackout
(10.96%)
Wi-fi
(7.49%)
E-mail
(4.99%)
TV
(.28%)

3 (Three) Outage Map Near Birmingham, England

The most recent outage reports and issues originated from Birmingham, Redditch, Solihull, Walsall, West Bromwich, Smethwick, Halesowen, Stourbridge, Dudley, Sutton Coldfield, Wolverhampton and Wednesbury.

Birmingham Internet
Birmingham Internet
Redditch Internet
Birmingham Total Blackout
Birmingham Phone
Birmingham Total Blackout

3 (Three) in Birmingham, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:
  • Claytoncast Paul Clayton (@Claytoncast) reported from Birmingham, England

    @ThreeUKSupport I am heading to the Us and Portugal on business trips in the next month. Should I just change to vodspahone whose customers dont seem to have these problems. My contract is now up for renewal

  • iamRicardoW RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • georgiaareyx Gee 🧙🏾‍♀️ (@georgiaareyx) reported from West Bromwich, England

    @ThreeUKSupport I’ve tried all this! I’m really unhappy how I’m paying all this money a month and you guys aren’t even giving me good service coverage for the money I pay!

  • MrandMrsK11 Heather (@MrandMrsK11) reported from Birmingham, England

    @ThreeUK Can you help. I need a 4g WiFi dongle on pay as you with approx 20gb. Can you help

  • Nikkyt_23 Nicole Talbott (@Nikkyt_23) reported from Birmingham, England

    @ThreeUK and then after nearly 2 hours.... they put the phone down.. **** you Three!!!

  • fashionenth Eunice Abe (@fashionenth) reported from Birmingham, England

    Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡

  • stanfield81 Michael Stanfield (@stanfield81) reported from Redditch, England

    @ThreeUKSupport Eventually. 1h 22m phone call and still didn't manage to get it paid do to the IVR and DTMF issue, and no promised call back yesterday. Live Chat agent disconnected chat instantly after waiting about 10 minites. Terrible terrible leaving experience.

  • stanfield81 Michael Stanfield (@stanfield81) reported from Birmingham, England

    @Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....

  • GarethMBE Gareth Humphreys MBE (@GarethMBE) reported from Birmingham, England

    @ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !

  • pauljkeogh Paul Keogh (@pauljkeogh) reported from Dorridge, England

    @MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.

  • pauljkeogh Paul Keogh (@pauljkeogh) reported from Dorridge, England

    @ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.

  • AdamCar60698936 Adam (@AdamCar60698936) reported from Birmingham, England

    @ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....

  • jassey73 🏳️‍🌈 Jason S 🏳️‍🌈 (@jassey73) reported from Birmingham, England

    @ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.

  • wilkowba74 Brendon Wilkinson (@wilkowba74) reported from Dudley, England

    Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off

  • rash61271 Rash (@rash61271) reported from Birmingham, England

    @ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!

  • Agg7Aniket Aniket Aggarwal (@Agg7Aniket) reported from Birmingham, England

    @ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport

  • manlikebaldwin Kacey Jones (@manlikebaldwin) reported from Birmingham, England

    3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK

  • CityliciousSJ Sadie Jones (@CityliciousSJ) reported from Birmingham, England

    @ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.

  • Thefurrytrucker Pete (@Thefurrytrucker) reported from West Bromwich, England

    Just got a text message from @ThreeUK to tell me how much internet I’ve used this month... ...AT 00:55 AT NIGHT. **** OFF. I DON’T CARE. I’M TRYING TO SLEEP!😡😡😡

  • field133 daniel (@field133) reported from Dudley, England

    @ThreeUKSupport Had to sort out confusion over my bill and had a lovely lady sort this out for me without hassle and even added in something's I didn't even ask for as in reconnecting me as I've been valued customer for over 10 years such a cracking call

  • field133 daniel (@field133) reported from Dudley, England

    @ThreeUK absolutely fantastic customer service experience again could not thank you enough for the service support and understanding 😁

  • CityliciousSJ Sadie Jones (@CityliciousSJ) reported from Birmingham, England

    @ThreeUK absolutely appealing #customerservice after cancelling my phone aim after it was lost and insurance claim being made I'm now being charged for fraudulent activity on the SIM which you should of cancelled 😠 this plus taking early payments joke a of a #network

  • dannybwhittle Danny Whittle  (@dannybwhittle) reported from Birmingham, England

    Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    Ditto. Never has an issue with @ThreeUK and luckily i was not affected by this either on all of my accounts with them.

  • SammyLouisee_ sammy♥ (@SammyLouisee_) reported from Wolverhampton, England

    So after having problems with @virginmedia mobile decided to join @ThreeUK let’s hope this is a better network 🙌🏻

  • fatedfox Fated Snowfox (@fatedfox) reported from Solihull, England

    @ThreeUKSupport Look at the coverage map. You'll see that we're in a low signal area Been going on since January.

  • fatedfox Fated Snowfox (@fatedfox) reported from Solihull, England

    @ThreeUKSupport B37 6SE. Huawei Mate 10 Pro. There's just enough signal to keep WiFi calling from working reliably, but not enough to hold a call.

  • field133 daniel (@field133) reported from Dudley, England

    @ThreeUK I have been with you since the beginning back in 2003 and always had the best service and customer service with you since day 1 my wife and I are extremely happy and content with what we get from @ThreeUK and wont be changing any time soon 😁😁👍👍

  • AndyGulch DJ Andy Gulch (@AndyGulch) reported from Birmingham, England

    So @ThreeUK @ThreeUKSupport you’ve cut me off AGAIN after a conversation on Wednesday that sorted my services out after YOUR error! Your customer service is a joke!

  • mullerBiker muller999 (@mullerBiker) reported from Coleshill, England

    @ThreeUKSupport Discovered the problem my VPN. Turned off and app works

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    @ThreeUK @ThreeUKSupport Still not working

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    @ThreeUK @ThreeUKSupport You app is piece of crap. Can we have the old one that worked...

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    At @ThreeUK you app is crap

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    Hello @ThreeUK you app still not working. Please dump this new one and bring back the old one

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    Seems your app is still. Broken @ThreeUK

  • devxoxn 𝐃𝐞𝐯𝐨𝐧-𝐄𝐥𝐢𝐬𝐞 (@devxoxn) reported from Dudley, England

    @ThreeUKSupport Won’t go past the address page, loads for ages and then says oops sorry there’s a problem

  • devxoxn 𝐃𝐞𝐯𝐨𝐧-𝐄𝐥𝐢𝐬𝐞 (@devxoxn) reported from Dudley, England

    @ThreeUKSupport you need to sort the website out so I can top-up my phone..... really getting annoyed there is always a problem when I come to do anything

  • newboldimages Dave Edwards (@newboldimages) reported from Dorridge, England

    @ThreeUKSupport Hi There is a problem with the camera. A solution maybe a new screen £125 (unless it’s found to be moisture in which case game over) Apple verified first use on 26 Dec. I would have expected @ThreeUK to honour the guarantee period from then. Yr branch manager looked embarrassed

  • sophiemformetal Sophie Maughan (@sophiemformetal) reported from Birmingham, England

    @ThreeUKSupport I was interested in the iPhone XR. However, my local store told me I’d have to pay for the handset anyway - kind of negates the “we’ll pay your upgrade fee as a treat” incentive as the price difference isn’t even that much! I’d rather wait until my contract actually expires!

  • SamaraAfzal Dr Samara Afzal (@SamaraAfzal) reported from West Bromwich, England

    @ThreeUK have the worst customer service in the world!

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported from Solihull, England

    @ThomBartley @VodafoneUK @ThreeUK It’s bad enough for me to go to the Ombudsman & @BBCWatchdog this time, I’m sure in a while they will be outed for bad behaviour again, hopefully fined too.

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported from Solihull, England

    @ThomBartley @VodafoneUK @ThreeUK They ruined my credit file & treated me like crap even though I had been a customer for 9 years. Now they just blanking me, so just want to make sure no one makes the same mistake.

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    Been 3 months since I left @VodafoneUK after 9 years, so far @ThreeUK have been been incredible customer service wise compared to Vodafone. Really strongly wouldn’t recommend Vodafone for long term contract.

  • Junction10 Jason Sheldon (@Junction10) reported from Walsall Wood, England

    @EE Already did, several times. This isn’t an isolated incident. It happens far too frequently when there are large crowds. Never had the issue with @ThreeUK before I switched to EE.

  • Junction10 Jason Sheldon (@Junction10) reported from Solihull, England

    Hey @EE - I’m trying to run my business but your network falls over whenever there’s a crowd. Never had this with @ThreeUK - you’re ruining my business. B40 1N

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • TomWalkerMUFC Tom Walker (@TomWalkerMUFC) reported

    State of @ThreeUKSupport. The moment you say you're considering leaving their customer service drops off a cliff. Garbage company.

  • Claytoncast Paul Clayton (@Claytoncast) reported from Birmingham, England

    @ThreeUKSupport I am heading to the Us and Portugal on business trips in the next month. Should I just change to vodspahone whose customers dont seem to have these problems. My contract is now up for renewal

  • haroldHammond Just Harry (@haroldHammond) reported

    @ThreeUKSupport Hi, I am meant to be getting a new SIM from you guys but I think you have cancelled my current SIM whilst the new one hasn’t arrived yet! Can’t get any data or calls and just says no service everywhere

  • mgn87 LUFC Lee (@mgn87) reported

    @ThreeUK trying to contact customer service is a nightmare long wait times on the phone and massive queues on the live chat 😒

  • mike_c_oxo Mike Oxley (@mike_c_oxo) reported

    @ThreeUK not even a DM or acknowledgment of my tweet sent couple days ago! @ThreeUK your customer service skills are amazingly poor! #poorcustomerservice

  • Computer_999 Rich C (@Computer_999) reported

    @_Eon____ @ThreeUKSupport I'm edging toward EE to be honest, it will depend on when 3 turn on 5G as I have a Mi Mix 3 5G phone. Coverage is very poor with 3 it the moment

  • _Eon____ Eon (@_Eon____) reported from Barnet, England

    @ThreeUKSupport @Computer_999 Same shit i was told moved to sky now for some sort of stable connection just to game on. 22ping 10mbps download and 5mbps no breaks in the speed no speed loss at peak times tbh its not the best speeds but it works when i need it.

  • P2EKY David Peek (@P2EKY) reported

    @ThreeUK absolutely ******* awful service. You ain’t got a clue and being palmed off to go to store is absolute bullshit

  • simstar263 simone cawley (@simstar263) reported

    @ThreeUKSupport Regardless of any issues which may be the fault of the courier, it's the retailer’s responsibility to ensure the fulfilment the order.

  • simstar263 simone cawley (@simstar263) reported

    @ThreeUKSupport Hey Kirsty, the out come from the second 'investigation' is you are refusing to help, either track the phone, actually send me a handset. Or cancel the contract! So disappointed!