3 (Three) Outage Report in Dudley, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Dudley, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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Wi-fi | 3 days ago |
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Internet | 4 days ago |
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Internet | 6 days ago |
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6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Andrea Stone 🧘🏽♂️ (@andrea_stoneCSC) reported from Birmingham, England😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
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Princess Tima (@PrincessTima3) reported from Walsall Wood, England@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡
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daniel (@field133) reported from Dudley, England@ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕
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⚘Phil; Facetious Git.. Tongue deep in cheek. (@A_Guy_on_Here) reported from Birmingham, EnglandWould like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)
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j7b7 (@Jeanybabesb) reported from Walsall Wood, EnglandHave been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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daniel (@field133) reported from Dudley, England@ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer
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Princess Tima (@PrincessTima3) reported from Walsall Wood, EnglandWho wanna join a petition to claim against @ThreeUK for stress due to shit network connection .. going on internet is headache
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Ben Hills-Jones (@beninbrighton) reported from Birmingham, England@ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good
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Ash❗️ (@A_J_92) reported from Birmingham, England@georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.
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Wesley Zubair ਜੱਟ (@im_wesleyjatt) reported from Birmingham, England@Saltbar @ThreeUK Absolutely, miss out quite a lot yesterday due to network down, hope we get some payment reduce in next billing.
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wendyclaire (@wendyclaire) reported from Birmingham, England@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
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Andrew (@Bigglesdaf) reported from Wombourne, England@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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S-X (@producerSX) reported from Wolverhampton, England@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so
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ems. (@eapxxxx) reported from West Bromwich, England@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯
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Princess Tima (@PrincessTima3) reported from Walsall Wood, England@ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓
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Tom (@stowtom2010) reported from Birmingham, EnglandTerrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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Numann Haque (@numann_haque) reported from Birmingham, England@_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞
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Wesley ਜੱਟ (@im_wesleyjatt) reported from Streetly, England@brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.
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Princess Tima (@PrincessTima3) reported from Walsall Wood, England@ThreeUK @ThreeUKSupport please fix your network it 2020 omg I have a migraine with this connection 🥵🥵😩😞
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam (@SamuelGStewart) reported@ThreeUKSupport terrible live chat service. After being assured I’ve been given the best deal available. I’ve found a USwitch Three deal better on line, when asked to supply the link (doing your job) switching to web browsers to find link to copy across just kills the chat window
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Kenneth taylor (@Kennytaylorruns) reported@ThreeUKSupport 2/2 Not a good look to cover up mistakes by reinventing facts. Took over 30 minutes as well for this message to be communicated to me. Phone returned @giffgaff welcomes a new customer. I usually find an apology & taking responsibility for my mistakes to be the best approach 👍🏻
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Rhiannon Jones (@Lovely_Lola_) reported@ThreeUKSupport Still nothing - spoke to a Three who said a DPD manager would call me to explain. They never called. Three have said my only option is to cancel my contract completely and start again. An entire week wasted, 3 days off work, 11 calls to Three, 7 to DPD for nothing. #poorservice
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Siobhan Soni 🍃💚🍃 (@SiobhanSoni) reported@ThreeUK just have experienced the very very worst of customer experience from Your company. I have been incorrectly overcharged and your people just hang up on me. I am shocked at this
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Craig (@thisisgilbs) reportedLove that the @ThreeUK live chat says to hang on whilst I’m connected then the app crashes…
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Kenneth taylor (@Kennytaylorruns) reported@ThreeUKSupport 1/2 That's absolutely not what happened. We were explicitly told I could collect on behalf of my wife. Store assistant manager and customer sales advisor confirmed this and witnessed by four people - fortunately my colleague was also in store at a different desk too
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FromMyLens (@_from_my_lens_) reported@ThreeUKSupport No data. I turned the photo on and off c. 30 times the 3rd operator fixed the problem as it was at you end not activating the services. I will put in an executive complaint when I get back as holiday disrupted and I have been out of pocket.
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daniel bullock (@xxdabxx) reported@ThreeUKSupport The worst discussion with the complaints team. I never wished to make a complaint but the agent was insistent on me speaking to them. But the way they have handled it has made me beyond furious and taken a minor frustration to pure anger, to the point of me not wanting to 2
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Destructively vicious (@HdyHun) reported@ThreeUK absolutely disgusting service, stay as far away from these cowboys as possible!!!!
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Carly Straughan (She/Her) (@CarlyTPA) reported@ThreeUKSupport Yes, I reached my credit limit (my spend cap is at unlimited so not sure why? I paid £10 on automated phone service as I had to make a call but that didn’t work (money has left my bank) and then over chat paid another £20. Still nothing.