3 (Three) Outage Report in Dudley, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at 3 (Three)
3 (Three) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Dudley, England
The most recent 3 (Three) outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Walsall, Dudley, West Bromwich, Sutton Coldfield and Kidderminster.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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busphotography.co.uk (@thetrainbasher) reported from Dudley, England
@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
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Philip Base (@philipbase) reported from Birmingham, England
@ThreeUKSupport Lol says down please try later
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Tom Morgan (@TomWush) reported from Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England
@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
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Ansuya Patel-Yorke (@MrsAPatelYorke) reported from Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England
@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
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hydey (@moseleyhydey) reported from Birmingham, England
@ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail
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Jay (@JayAulum) reported from Kidderminster, England
Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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Hannah Greenwood (@HannahGreenish) reported from Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England
@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.
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Sarah James (@chamario) reported from Wednesfield, England
@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
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batgirl (@amanmarway) reported from West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
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Philip Base (@philipbase) reported from Birmingham, England
@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺 (@Kristoff_Derek) reported from Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England
@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
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🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported from West Bromwich, England
@Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.
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Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England
Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?
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Ian 🐺 (@iareed) reported from Kinvere, England
@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England
@ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.
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Gemma Moore (@Gemmz28) reported from Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Cowan (@Daniel_cowan_) reported
@FIFATALKS_MO @Ofcom @ThreeUK I feel you mate, at least the acknowledge you. They just straight out ignore me or hang up
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Mo (@zonefero) reported
@ThreeUK WORST COMPANY TO EVER EXIST, liars & thieves. I will do everything in my power to show it. You’ve taken over £70 that shouldn’t have and cancelled my contract and won’t even refund my money. Disgusting, never again
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Ian Grody (@pickled_tinker) reported
@ThreeUK network yet again having the squirts. This time it seems traffic shaping is leaving the skids this time; almost all TCP sessions have such small windows, I can't see the light for the lag.
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Beckk Nic (@BeckkNic) reported
@ThreeUK awful mobile data coverage in the gateshead area for about 2 weeks, getting kicked off xbox live man what's the crack?
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Darren Smith (@DarDar_87) reported
@ScottARobb @ThreeUK @EE I moved to O2 last year, had been with Orange/EE since 2006, can’t really comment on Customer Service but definitely contract affordability, much better value for money!
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WhO sAiD tHaT? (@Rhie__) reported
@ThreeUK customer service is absolutely shocking!!
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Mark John (@MarkJohn986) reported
@ThreeUKSupport I’ve been cut off twice now by your phone support team, both after a 2 hour “just wait on hold a moment please”. I’m trying to end my broadband contract early because you’re not proving a decent signal and haven’t done for years. Is cutting me off deliberate?
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Gone Stormin' (@Kegs11) reported
@ThreeUKSupport 23rd? Ouch! It's not just tethering that's the issue, general browsing on phones are as bad, we don't have a home internet connection so rely on the signal for internet access and tethering to household devices, but it's completely unusable for any of this at the moment
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nigel timperley (@nigeltimperley1) reported
@ThreeUKSupport We’ve managed to get a fix - after 4 days - via your support line. It’s been painful as right now everyone’s broadband connection is more important than ever. IMHO you should upskill your customer services staff and simply charge more. I for one would pay it.
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Matthew turner (@Turner1984G) reported
@ThreeUKSupport Erm nope it's costing me money every day now. The phone shows signal but nothing happening. Its incredibly frustrating