3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at 3 (Three)
3 (Three) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (38%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, Burntwood and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
Ditto. Never has an issue with @ThreeUK and luckily i was not affected by this either on all of my accounts with them.
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Gareth Humphreys MBE
(@GarethMBE) reported
from
Birmingham, England
@ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !
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Pete
(@Thefurrytrucker) reported
from
West Bromwich, England
Just got a text message from @ThreeUK to tell me how much internet I’ve used this month... ...AT 00:55 AT NIGHT. **** OFF. I DON’T CARE. I’M TRYING TO SLEEP!😡😡😡
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Rash
(@rash61271) reported
from
Birmingham, England
@ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!
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Adam
(@AdamCar60698936) reported
from
Birmingham, England
@ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....
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Sadie Jones
(@CityliciousSJ) reported
from
Birmingham, England
@ThreeUK absolutely appealing #customerservice after cancelling my phone aim after it was lost and insurance claim being made I'm now being charged for fraudulent activity on the SIM which you should of cancelled 😠 this plus taking early payments joke a of a #network
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport
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Kacey Jones
(@manlikebaldwin) reported
from
Birmingham, England
3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK
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Aniket Aggarwal
(@Agg7Aniket) reported
from
Birmingham, England
@ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.
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Sadie Jones
(@CityliciousSJ) reported
from
Birmingham, England
@ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.
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Michael Stanfield
(@stanfield81) reported
from
Birmingham, England
@Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....
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sammy♥
(@SammyLouisee_) reported
from
Wolverhampton, England
So after having problems with @virginmedia mobile decided to join @ThreeUK let’s hope this is a better network 🙌🏻
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Melissa
(@melissaedden) reported
from
Atherstone, England
@ThreeUKSupport can you please help as my Internet is not working without my WIFI from home.
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🏳️🌈 Jason S 🏳️🌈
(@jassey73) reported
from
Birmingham, England
@ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Larry G 🏳️🌈
(@OohGetHer) reported
Been a loyal customer of @ThreeUK for years. This morning got a letter telling me I would have to sign a new contract and pay £5 per day when next in the USA (used to be free) Got a cheaper deal, more data and only £2 per day roaming in the USA with @SkyUK #Three #FridayFeeling
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Leighton Roberts
(@Leightons_pics) reported
@ThreeUKSupport And once again no response…. Fix the signal issue in our postcode please!!! I’m leaving this month. And also will be changing over the other 4 contracts when due. What’s the point in spending so much for no service?!?!
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Peter Lintrup
(@PeterLintrup) reported
@ThreeUKSupport You have overcharged me on 3 separate occasions. £2per day for roaming in Europe. -now I am being told that I will have my account downgraded in October. Shockingly bad - the one think that made your network bit is now going to make it smaller
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Dan Taylor
(@dannytt93) reported
@ThreeUKSupport Still unsure why I got a recovery letter but don’t want any bad stuff against me so paid it. I’m just very confused and had literally no help from your call centre who at one point told me to send a copy of my birth certificate to prove who I am …
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billy2plus5
(@billy2plus5) reported
@ThreeUK how come if I upgrade (out of contract) the deals u have are dearer than if I was a new customer?
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Melvin Tyler
(@melvintyler) reported
@ThreeUKSupport @crispbeverage @ThreeUKSupport I'm having same issue in SE9 area. I have home broadband (Huawei 5G hub) and it has dropped to 5mbps since 8am. I've already contacted broadband team and they have said will look into it and need to wait up to 7 days for a reply! Clearly this is a wider issue?
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AdeyP
(@adeyP_83) reported
@ThreeUK why do I constantly have to keep downgrading my data from 4G to HSDPA to get any movement on your network? Sort your 4G out!!
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Ross Tremain
(@TremainRoss) reported
@ThreeUK what's happening with your service in se9 I always seem to only be getting H never 4g or 5g
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Dan Taylor
(@dannytt93) reported
@ThreeUKSupport I am struggling with your customer service department who don’t understand that I haven’t used my three device or sim in years -‘d want it cancelled -I am getting no where. I was told on the phone that I am unable to be put through to any UK representative. Help?
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Melvin Tyler
(@melvintyler) reported
@ThreeUKSupport @crispbeverage I'm having same issue in SE9 area. I have home broadband and it has dropped to 5mbps since this morning. I've already contacted broadband team and they have said will look into it and wait up to 7 days for a reply. Clearly this is a wider issue?