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3 (Three)

3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Sutton Coldfield, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, Solihull, Bilston, West Bromwich, Walsall, and Dudley.

CityProblem TypeReport Time
Birmingham Wi-fi 1 day ago
Birmingham Internet 2 days ago
Oldbury Wi-fi 3 days ago
Birmingham Internet 4 days ago
Solihull Phone 4 days ago
Birmingham Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.

  • jackkwalters
    Jackk. 🃏 (@jackkwalters) reported from Birmingham, England

    @ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.

  • im_wesleyjatt
    Wesley ਜੱਟ (@im_wesleyjatt) reported from Streetly, England

    @GuyOrlov @brattandeaf @ThreeUKSupport My contract end in sept and already looking to move to EE. Cannot get any good signal strength in Birmingham City Centre and Sutton Coldfield town.

  • georgiaareyx
    georgia 🕺🏾 (@georgiaareyx) reported from Birmingham, England

    Sick to death of never having any service!! I don’t even live out in the sticks!!! Can’t wait until September when I can leave @ThreeUK

  • ImmyKaur
    Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    Anyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue

  • im_wesleyjatt
    Wesley ਜੱਟ (@im_wesleyjatt) reported from Streetly, England

    @brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.

  • Jeanybabesb
    j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • ImmyKaur
    Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor

  • brummiechef_
    Wayne Corbett (@brummiechef_) reported from Birmingham, England

    @ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    Beside all the stress with corana virus @ThreeUKSupport complain support name Anu ID65278 was extremely rude and it actually piss me off . I want to cancel both contract please . You are causing me stress and anxiety and it a shame after 4 years with @ThreeUK

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.

  • GaryRc379
    #HelloMyNameisGary (@GaryRc379) reported from Birmingham, England

    @ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet

  • Lordgord1986
    Nick gordon (@Lordgord1986) reported from Wednesfield, England

    @ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network

  • ImmyKaur
    Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.

  • agdickinson
    Andrew Dickinson (@agdickinson) reported from Solihull, England

    @ThreeUKSupport Hi Janet speeds still around 10mbit but full signal on my router. My number is 07491151832. My work Vodafone is 2 bars consistently is 30mbps

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • francoisdomain
    Francois Domain (@francoisdomain) reported

    @ThreeUK your cart abandonment emails are triggered after I purchased the product. You know what guys, that’s the worst experience ever to start my journey with you. If you need a marketing automation manager, I am sorry I already got a job.

  • wickedwitchgal
    Sarah Beth James/Lucinda Greyhaven (@wickedwitchgal) reported

    @ThreeUK @ThreeUKSupport Lousy company. No loyalty to its long term customers of six years. Refuses to fix tech issues where a five mile radius has constant signal drops. Just tells customer to travel outside the five miles or cancel their contract. Because they do not feel there is a issue. #clowns

  • JakeKemp85
    Ja KeKe Mp (@JakeKemp85) reported from Methil, Scotland

    @ThreeUKSupport Thanks. This could of all been done over chat if your customer service advisor had actually done her job right and not been so unhelpful!

  • sturat362
    Turkish⬛🟧🇹🇷🇬🇧🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@sturat362) reported

    @ThreeUK the sales tactics of the people on the end of your customer service centre are beyond problematic. I had a man try and force a contract on me, having told him I was not interested. It has taken longer than a month to get a replacement sim for a new contract. #three

  • belheck
    Ray Belheck (@belheck) reported

    @ThreeUKSupport Is there any way I can request a copy of all call / chat logs linked to my account? I really can't afford to be paying hefty sums for service I haven't used since March

  • wickedwitchgal
    Sarah Beth James/Lucinda Greyhaven (@wickedwitchgal) reported

    @ThreeUKSupport Good customer services is not telling someone with covid, who is working from home with a five mile black out on services. To just travel outside that five miles then. A person who wouldn’t have had covid if they had been working from home not constantly travelling for service.

  • richard_bottone
    richard bottone (@richard_bottone) reported

    @paiiigerobinson @ThreeUK They’re installing 5G and there’s a temporary tower up atm. Thank you for contacting Three, is there anything else I can help you with Paige?

  • barrybruce1975
    Barry Bruce (@barrybruce1975) reported

    @ThreeUKSupport Currently trying to register SIM but website says you're experiencing technical problems. Any idea when this will be resolved?

  • Zzzeremy
    Jeremy (@Zzzeremy) reported

    @ThreeUKSupport For over a year now, I've found that mobile data consistently doesn't work at all within Stratford station (E15 1AZ), even though 4G signal strength is high. Maybe an ongoing capacity issue? Are you able to look into this? Thanks.

  • freywilliams12
    freya🧚🏼‍♀️ (@freywilliams12) reported

    @TrinityGoold @ThreeUK No way!! They are awful!! I’ve never had such bad costumer service! They tried to charge me £800 for a phone out right After saying I could pay monthly and then wouldn’t let me send it back untill I started saying about my rights!