3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Walsall, West Bromwich, Wolverhampton, Dudley, Oldbury and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
||
| Walsall |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.
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Nick gordon
(@Lordgord1986) reported
from
Wednesfield, England
@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Anyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Beside all the stress with corana virus @ThreeUKSupport complain support name Anu ID65278 was extremely rude and it actually piss me off . I want to cancel both contract please . You are causing me stress and anxiety and it a shame after 4 years with @ThreeUK
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Wayne Corbett
(@brummiechef_) reported
from
Birmingham, England
@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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#HelloMyNameisGary
(@GaryRc379) reported
from
Birmingham, England
@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy B
(@BashfordAndy) reported
@ThreeUKSupport I am unable to contact your customer service through your published contact platforms. Is it possible you could sort out contact between us to sort out the issues on my mobile phone account ?
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Dean
(@deanuz) reported
@ThreeUKSupport Oh you didn't help! :D every time I call up you tell me there is maintenance in the area, been like since I had the contract. I have to reset it way too often. I now disconnect 6/7 times a day, not ideal when you are using remote desktop for work. Finding somewhere new now.
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Michael B
(@Mickoulefou) reported
@ThreeUKSupport hello, I have a 5G hub with Three which has been working quite well since I started with it 5 months ago. However, it's been 1 week since it became terrible. No more 5G network, only a very weak 4G signal. Help please
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Steven
(@Steven1Mc) reported
@ThreeUKSupport Pass my number over to the complains team and ask them to look at the notes and fix the problem. It's very easy.
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Steven
(@Steven1Mc) reported
@ThreeUKSupport I'm not doing it! I've already had multiple conversations with 3 and you still persist to not rectify the issue. My next step is a complaint to @Ofcom if you are unable to make your company stop contacting me
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Lally
(@Lally55414210) reported
@ThreeUKSupport I would live to chat to someone about sorting out my problems. But, web chat doesn't work. Any other suggestions?
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Sean Toman
(@SeanToman2) reported
@ThreeUKSupport We haven’t misunderstood, a member of your technical support team said that she could swap her phone for an iPhone that is more per month. The fact it took 6 hours on the phone of your team telling her she could change and then back tracking is disgraceful.
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Hiabah Ahmad
(@AhmadHiabah) reported
@ThreeUK I’ve had issue with Three for a while now! I’ve been with three for 4 years now. Recently we discovered a phone number has been in use for a year which we don’t recall taking out. The number has no history of being in use. Solve this for me
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Wends
(@wendy4k) reported
@ThreeUKSupport rang yesterday to speak to an advisor but was told experiencing technical issues. Has this now been resolved as still need to speak to an advisor?
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R Bamber
(@RABAMBER) reported
@ThreeUK Why can we never change our passwords online? We always get taken through the prompts, get a link via email and then get the ‘my3auth.text.generic.error’. This happened the other month also....