3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, West Bromwich, Tipton, Oldbury and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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wendyclaire
(@wendyclaire) reported
from
Birmingham, England
@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
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ems.
(@eapxxxx) reported
from
West Bromwich, England
@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯
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S-X
(@producerSX) reported
from
Wolverhampton, England
@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓
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Melissa
(@melissaedden) reported
from
Atherstone, England
Shocker, @ThreeUK is down AGAIN good thing I don’t need to go anywhere today as I can’t use anything unless I’m on WiFi 🙃🙂
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Numann Haque
(@numann_haque) reported
from
Birmingham, England
@_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞
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Tom
(@Tomavfc15) reported
from
Birmingham, England
@ThreeUK are bloody awful 😭😭😭
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Ben Hills-Jones
(@beninbrighton) reported
from
Birmingham, England
@ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good
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Tom
(@stowtom2010) reported
from
Birmingham, England
Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡
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🏴راہ نورد 🇵🇰
(@fayyazshahid1) reported
from
Birmingham, England
@ThreeUK Absolutely Unacceptable! We normally always dont get the best service anyway!!! No apologies Compensate Customers!!!! Enough is enough!!!
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Ben Markley
(@BenMarkley) reported
from
Tamworth District, England
@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Birmingham, England
90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport please explain to me why your network was down for hours from last night to this morning . Couldn’t get either a taxi due to no network and couldn’t transfer cash . Couldn’t also buy train ticket or send email . Until now no message to your customers to apologise
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Wesley Zubair ਜੱਟ
(@im_wesleyjatt) reported
from
Birmingham, England
@Saltbar @ThreeUK Absolutely, miss out quite a lot yesterday due to network down, hope we get some payment reduce in next billing.
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#HotHouse🏠
(@ChizBoiii) reported
from
Birmingham, England
@ThreeUKSupport can we have the service we are paying for please...
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
The worst decision I made was to sign up with @ThreeUK someone get me out of this contract! #threedown
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⚘Phil; Facetious Git.. Tongue deep in cheek.
(@A_Guy_on_Here) reported
from
Birmingham, England
Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)
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Andrea Stone 🧘🏽♂️
(@andrea_stoneCSC) reported
from
Birmingham, England
😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
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Rajiv
(@rajivnath) reported
from
Birmingham, England
@PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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horses191
(@horses191) reported
@ThreeUKSupport I can't contact you by phone as it's cut off -;I no longer reside in the UK - I can't email you as your complaints form service is down -i have messaged you but no one is responding - I've tried - but it looks like your not bothered about resolving this issue
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James Woodward
(@the_leveller) reported
@ThreeUK Just called to get an upgrade. After 25 mins on a call, I was offered a deal... After a quick search I found out I can get a better deal (70Gb more) for the same cost. Shocking customer retention...
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SabrinaS 🌄🌕
(@Sab27) reported
@ThreeUKSupport i have had such an awful signal for nearlyba month now. And previous months have been the same. I had no compensation before but I'm sick of it now. Why should my bill not be reduced when you aren't providing the service you should be!
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Leanne Ferris
(@LeanneFerris3) reported
I've said it before and I'll say it again @ThreeUKSupport have got to be the absolute worst network around! Corrupt, making false sales, charging over the odds for a false sale. How on earth do you get away with it! #joke #worstnetwork #avoid
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Luis H Steuer
(@LuisSteuer) reported
@ThreeUK Hi there, is eSim support for Apple Watch coming soon? I’m considering switching my phone to your network and would need the paired watch cellular support.
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A. Abdul-Rahman
(@kareem79) reported
@ThreeUKSupport hi, iv got a new phone. takes only nano sim. tried to order new nano sim but tells me to enter webchat. but security authorisation is via a phone code - which I cant get due to not having a sim card i can use. pls help
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alan edwards
(@efwolf359) reported
@ThreeUKSupport Even though ownership if the number was passed to the person dealing with it to avoid just such an issue, but apparently billing screwed that up as well. 2/2
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Vjeko Jack
(@JackVjeko) reported
I'm very disappointed with @ThreeUK and how they treated me when I cancelled the contract. I will never go back to you as a customer ever again, even if you're the only provider left.Your customer service should never be so intimidating and negative.
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relly
(@realrellytea) reported
@ThreeUK @ThreeUKSupport actually the worst company in the world first they don’t give me a refund for the money they owe me then they turn my number off when it was a pay as you go number?
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Zoë
(@zoelouisemakeup) reported
@ThreeUKSupport who can I talk to about how terrible the 4g is when I pay a stupid amount of money?!?