1. Home
  2. Companies
  3. 3 (Three)
  4. Sutton Coldfield, England
3 (Three)

3 (Three) outages and service status in Sutton Coldfield, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Sutton Coldfield, England

The most recent 3 (Three) outage reports came from the following cities: Tamworth, Birmingham, Oldbury, Solihull, Bilston, West Bromwich, Walsall, and Dudley.

CityProblem TypeReport Time
Tamworth Internet 2 days ago
Birmingham Wi-fi 4 days ago
Birmingham Internet 4 days ago
Oldbury Wi-fi 5 days ago
Birmingham Internet 6 days ago
Solihull Phone 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • GaryRc379
    #HelloMyNameisGary (@GaryRc379) reported from Birmingham, England

    @ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet

  • Tomavfc15
    Tom (@Tomavfc15) reported from Birmingham, England

    @ThreeUK are bloody awful 😭😭😭

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUK @ThreeUKSupport please fix your network it 2020 omg I have a migraine with this connection 🥵🥵😩😞

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    Anyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue

  • agdickinson
    Andrew Dickinson (@agdickinson) reported from Solihull, England

    @ThreeUKSupport Hi Janet speeds still around 10mbit but full signal on my router. My number is 07491151832. My work Vodafone is 2 bars consistently is 30mbps

  • im_wesleyjatt
    Wesley ਜੱਟ (@im_wesleyjatt) reported from Streetly, England

    @GuyOrlov @brattandeaf @ThreeUKSupport My contract end in sept and already looking to move to EE. Cannot get any good signal strength in Birmingham City Centre and Sutton Coldfield town.

  • Jeanybabesb
    j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    Who wanna join a petition to claim against @ThreeUK for stress due to shit network connection .. going on internet is headache

  • A_Guy_on_Here
    ⚘Phil; Facetious Git.. Tongue deep in cheek. (@A_Guy_on_Here) reported from Birmingham, England

    Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)

  • ImmyKaur
    Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.

  • eapxxxx
    ems. (@eapxxxx) reported from West Bromwich, England

    @ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯

  • ImmyKaur
    Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.

  • andrea_stoneCSC
    Andrea Stone 🧘🏽‍♂️ (@andrea_stoneCSC) reported from Birmingham, England

    😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice

  • melissaedden
    Melissa (@melissaedden) reported from Atherstone, England

    Shocker, @ThreeUK is down AGAIN good thing I don’t need to go anywhere today as I can’t use anything unless I’m on WiFi 🙃🙂

  • im_wesleyjatt
    Wesley ਜੱਟ (@im_wesleyjatt) reported from Streetly, England

    @brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.

  • ImmyKaur
    Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    @georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓

  • georgiaareyx
    georgia 🕺🏾 (@georgiaareyx) reported from Birmingham, England

    Sick to death of never having any service!! I don’t even live out in the sticks!!! Can’t wait until September when I can leave @ThreeUK

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    Beside all the stress with corana virus @ThreeUKSupport complain support name Anu ID65278 was extremely rude and it actually piss me off . I want to cancel both contract please . You are causing me stress and anxiety and it a shame after 4 years with @ThreeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • BigFatNHeavy3
    BigFatNHeavy (@BigFatNHeavy3) reported

    @ThreeUK is there currently any problems with 4G/5G I have had no or very poor connection since around 7am yesterday. It could of course be my new iPhone 12 is poor as I have setup a hotspot for my old iPhone a d that works well. Please help

  • BruceAliG
    Jamescox321 (@BruceAliG) reported

    @virginmedia your useless broadband goes down way too often. Good job I have a back up, thanks @ThreeUK

  • Sean22595486
    Sean (@Sean22595486) reported

    @ThreeUK WHY IS YOUR NETWORK SO PATHETIC. I HAVE A 5G PHONE WITH FULL 5G BARS IN A 5G AREA AND I STILL CONSTANTLY STRUGGLE TO LOAD VIDEOS AND SOCIAL MEDIA. PATHETIC. #SORTITOUT

  • MartinCookW4
    Martin Cook (@MartinCookW4) reported

    @ThreeUK can you please fix your 5G broadband in W4? It was down most of Monday, most of Tuesday - and is now in and out like a yo-yo. I know you have had a mast problem - but you could try letting those users in the area know what is going on and when it will be fixed.

  • AlBooth
    Al Booth (@AlBooth) reported

    Is @ThreeUK mobile network poor for internet and signal? Since I swapped from O2 I can barely get any connection. Just want to know if it could be my phone. Thanks.

  • siisa_moyo
    that’s what she said! (@siisa_moyo) reported

    @ThreeUKSupport That’s my issue. You did 🙈 it was working just fine because my calls where blocked once my minutes where used up but that wasn’t the case last month and I did not ask for rge spend cap to be lifted

  • TToplis1
    Steve T🐕🎭🎻🎧💿🎶🕺🇪🇺 (@TToplis1) reported

    @ThreeUKSupport @ThreeUK your signal in Dorset is absolutely appalling to non existent. It’s always bad but getting worse. Weymouth, Swanage, Poole, Dorchester. All I get is buffering or nothing unless the wind blows. Is it my phone or your end? Help!

  • Aurea_auduap
    Aurea Duran (@Aurea_auduap) reported

    @ThreeUKSupport Yes. Can you please help me

  • TToplis1
    Steve T🐕🎭🎻🎧💿🎶🕺🇪🇺 (@TToplis1) reported

    @ThreeUKSupport @ThreeUK your signal in Dorchester is absolutely appalling to non existent in Dorset. It’s always bad but getting worse. Weymouth, Swanage, Poole, Dorchester. All I get is buffering or nothing unless the wind blows towards me. Is it my phone or your end? Help!

  • matt_harris95
    Matt Harris (@matt_harris95) reported

    @ThreeUKSupport hi, I wanted to check with your home broadband. Will I have a fee to pay if I cancel after a month? I spoke to someone on chat and they said I wouldn’t but wanted to double check