3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Sutton Coldfield, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, Solihull, Bilston, West Bromwich, Walsall, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Wi-fi | 1 hour ago |
|
Birmingham
|
Internet | 5 hours ago |
|
Oldbury
|
Wi-fi | 1 day ago |
|
Birmingham
|
Internet | 2 days ago |
|
Solihull
|
Phone | 2 days ago |
|
Birmingham
|
Internet | 4 days ago |
Community Discussion
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3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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iris caveney (@IrisCaveney) reported from Cannock Chase, England@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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Wayne Corbett (@brummiechef_) reported from Birmingham, England@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou
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iris caveney (@IrisCaveney) reported from Cannock Chase, England@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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Imandeep Kaur (@ImmyKaur) reported from Birmingham, England@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.
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Imandeep Kaur (@ImmyKaur) reported from Birmingham, England@ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.
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georgia 🕺🏾 (@georgiaareyx) reported from Birmingham, EnglandSick to death of never having any service!! I don’t even live out in the sticks!!! Can’t wait until September when I can leave @ThreeUK
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Emma Casey (@EmmaJCasey) reported from Birmingham, England@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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Wesley ਜੱਟ (@im_wesleyjatt) reported from Streetly, England@GuyOrlov @brattandeaf @ThreeUKSupport My contract end in sept and already looking to move to EE. Cannot get any good signal strength in Birmingham City Centre and Sutton Coldfield town.
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Imandeep Kaur (@ImmyKaur) reported from Birmingham, England@JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.
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Princess Tima (@PrincessTima3) reported from Walsall Wood, EnglandBeside all the stress with corana virus @ThreeUKSupport complain support name Anu ID65278 was extremely rude and it actually piss me off . I want to cancel both contract please . You are causing me stress and anxiety and it a shame after 4 years with @ThreeUK
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iris caveney (@IrisCaveney) reported from Cannock Chase, England@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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Princess Tima (@PrincessTima3) reported from Walsall Wood, EnglandAnyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue
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Emma Casey (@EmmaJCasey) reported from Birmingham, England@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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iris caveney (@IrisCaveney) reported from Cannock Chase, England@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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Wesley ਜੱਟ (@im_wesleyjatt) reported from Streetly, England@brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.
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Andrew Dickinson (@agdickinson) reported from Solihull, England@ThreeUKSupport Hi Janet speeds still around 10mbit but full signal on my router. My number is 07491151832. My work Vodafone is 2 bars consistently is 30mbps
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Jackk. 🃏 (@jackkwalters) reported from Birmingham, England@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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#HelloMyNameisGary (@GaryRc379) reported from Birmingham, England@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet
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Tom (@TomJersey1234) reported from Birmingham, England@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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Nick gordon (@Lordgord1986) reported from Wednesfield, England@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan (@ryanlgray) reported@ThreeUKSupport your 4G internet access is crap in Cupar, Fife. It has been slow for weeks now with no sign of improvement.
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Jon Evans (@jonprevans) reported@xiotex @ThreeUK There was a theory a while back when Three’s internet was down for a week that they were victims of a ransomware attack. Looks like that might not just be theoretical.
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CW (@chrissyyyyw) reported@ThreeUKSupport Hi I placed an order for a SIM only contract earlier. How do I cancel it please?
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Hazel Ramsay (@HazelRamsay2) reported@ThreeUKSupport Just upgraded to a sim only plan as per you advice plan expires tomorrow. Notification I have just received says won’t switch over until the next billing date this 9 days away. So what happens now & I wanted to keep go roam. # Bad advice. How to cancel and go elsewhere?
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Minnie (@Minnie18004556) reported@ThreeUK hello you have my name wrong on my account. Please can you fix it?
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JamesSav (@BangkokJames) reported@ThreeUKSupport If you cannot help then how can a social media live chat link help. The official live chat cannot help. So please ask a senior manager to contact me via email so I can send the chat transcript. Last chance before Facebook post
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Andy Cannon 🏳️🌈 (@Andyjcannon) reported@ThreeUKSupport My question was simple. Do you have any competent, uk based staff that can help me? You really only needed to tell the truth and say no! I have heard all the ‘we are here to help” lines before from India but sadly that’s just rubbish.
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JamesSav (@BangkokJames) reported@ThreeUKSupport Disgraceful. Still no response to my complaint. 1.5 hours on live chat and still unresolved. Over £140 taken from my account this month and no resolution. Disgusting !!!!!
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WorkshopCraft (@workshopcraft) reportedsweet jesus the upsell is so high trying to cancel a @ThreeUK contract i'm getting nose bleeds >.<
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Andy Cannon 🏳️🌈 (@Andyjcannon) reported@ThreeUKSupport I need to speak to someone that won’t fob me off and will actually sort the problem out. Sadly though, you have already told me you can’t arrange a call back and you have no access to my account. Therefore, how can you help?