3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at 3 (Three)
3 (Three) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, West Bromwich, Oldbury and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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RosieGee
(@pixiero79) reported
from
Solihull, England
@ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.
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Stephen Willetts
(@SteWill1978) reported
from
West Bromwich, England
@vocster @ThreeUK I'm gonna look into it better, i haven't changed my contract in 10 years so technically I never upgrade so it shouldn't effect me, they do annual price rises though so it may be classed as a contract change. I think we'll be charged regardless.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.
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Bigali_x
(@XBigAli) reported
from
Walsall Wood, England
Three Service Down, I Want My Refund Right Now @ThreeUK
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Benn Sanderson
(@Freaky_Radish) reported
from
Birmingham, England
@ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.
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Richard Howle
(@richardhowle) reported
from
Birmingham, England
@ThreeUK all week I have been having really unstable and patchy service from my 5G router here in Brum. One moment 100Mb the next 0. Is there an issue?
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Adam Hayes
(@Adamhayes_85) reported
from
Wednesfield, England
The phone signal on the 3 network in Wolverhampton is awful. Needs to be sorted out @ThreeUK
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Eder Zavala
(@ederzavala) reported
from
Birmingham, England
@ThreeUKSupport terrible mobile broadband in B15 and B17 for a couple of weeks now. It didn’t use to be like this. I’m changing provider.
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Xenia
(@_XeniaKara_) reported
from
Birmingham, England
@ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?
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Stephen Willetts
(@SteWill1978) reported
from
West Bromwich, England
@vocster @ThreeUK Me and my wife had it purely for the travel aspect, I've got no issues with the service at all but I will be looking around now, sky say they're not going to bring in charges for roaming but I've heard mixed reviews.
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Rich J
(@richyj1504) reported
from
West Bromwich, England
Big error of @ThreeUK to scrap Go Roam. It’s what put it out there as a big benefit amongst its competitors in the past. Now Three are joining the ranks and I think they’re going to find their customer numbers plummet as a result.
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John Povey
(@Pov3yJ) reported
from
West Bromwich, England
@ThreeUKSupport having 5G broadband issues in B67 area
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Tom
(@stowtom2010) reported
from
Solihull, England
@tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.
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Jon Evans
(@jonoevans84) reported
from
Birmingham, England
@ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!
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James Levett
(@iamjameslevett) reported
from
Wednesfield, England
I actually can’t deal with how slow SKY broadband is, not to mention how poor the mobile network is.... I miss you @ThreeUK
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Forbes Coleman 🇬🇾🇬🇧🇪🇺
(@ForbesProducer) reported
from
Birmingham, England
@ThreeUK My signal has been appalling across the entirety of Birmingham for weeks. Even switching to 3G makes no difference. Are there issues? Over subscribed network? What am I paying for? 🤔
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Luke
(@And_im_wasted) reported
from
Birmingham, England
@ThreeUKSupport Hi Fraser, I’ve been sent the wrong one. I was then told to visit a Three store, but the Three store couldn’t give me a new SIM. Happy to DM you the details if you’re willing to help?
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?
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Derek
(@Dereklad) reported
from
Solihull, England
@ThreeUK excuse me.why is my internet on my iphone so so bad in the B92 8NW Postcode When im at work??
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola 🇪🇺🏴🇮🇪
(@nicolade79) reported
@ThreeUKSupport what the hell is up with the network today? What ******** am I paying for?
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Col T
(@coltow1974) reported
@ThreeUKSupport I asked for cancellation envelope for 5g broadband but now have found somewhere it works. How do I cancel my cancellation?
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jezzaf
(@jezzaf3) reported
@ThreeUKSupport And I eventually lodged a complaint in October because of the massive disruption this had on my work. I sincerely hope the current work and disruption is the last for a long time! I just can’t believeit’s happening again so soon at great disruption to your customers. I.e me.
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James Steel
(@jamessteel1986) reported
@ThreeUK however, something told me that this wasn’t actioned. So I contacted them again to confirm... surprise, they hadn’t done as we’d agreed/discussed... so the fact of it is that had you done your jobs correctly I wouldn’t have this stupid bill in the first place! 🙄🙄🙄
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Matt M
(@mattmoss5ac) reported
@ThreeUK how hard do you actually want to make it to be able to add a new Cellular Apple Watch Series 6 on your (somewhat ropey) network? #impossible #hopeless
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Clare Topping
(@photograclare) reported
@ThreeUK just moved to your network. Why is it so difficult to speak to someone especially when you are left a message to call back. Very unhappy.
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F
(@F_Drippo) reported
@ThreeUK is the worst network ever 🤬
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Voice Britannia
(@VoiceBritannia) reported
What the hell, Twice now, the phone number 07412 594806 has called me and as soon as it realises the call is active it blasts a high pitched alarm tone down the line! @ThreeUK What the hell is this? I know its a 3 number, yet when I call it back I get told it doesnt exist!
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Kieran Robinson
(@mk4_kez) reported
@ThreeUK is there an issue with customer service connection? I phoned them twice and got hung up on??
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Juniortimo86
(@juniortimo86) reported
@ThreeUKSupport @ThreeUK is there a fault with a network outage today in Yorkshire?? I've had no signal or 3g for past few hours??? Only able to use home WiFi & WiFi calling??? Can't find any support online confirming any issues??