3 (Three) outages and service status in Sutton Coldfield, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 4 outage signals in the last 24 hours around Sutton Coldfield, including 4 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 6, 10:47 PM GMT+1.
- Internet (54%)
- E-mail (15%)
- Wi-fi (15%)
- Phone (15%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at 3 (Three)
3 (Three) is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sutton Coldfield, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Tamworth, Solihull, Bilston, and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
30 minutes ago | |
|
Birmingham
|
Phone | 36 minutes ago |
|
Birmingham
|
Internet | 7 hours ago |
|
Oldbury
|
Internet | 15 hours ago |
|
Birmingham
|
2 days ago | |
|
Birmingham
|
Internet | 8 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Ben Markley (@BenMarkley) reported from Polesworth, England@ThreeUK @Vikkstar123 Yawn….. STILL no eSIM support though.
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iris caveney (@IrisCaveney) reported from Cannock Chase, England@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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wendyclaire (@wendyclaire) reported from Birmingham, England@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
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Princess Tima (@PrincessTima3) reported from Walsall Wood, England@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡
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Tom (@TomJersey1234) reported from Birmingham, England@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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#HotHouse🏠 (@ChizBoiii) reported from Birmingham, England@ThreeUKSupport can we have the service we are paying for please...
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Rajiv (@rajivnath) reported from Birmingham, England@PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, EnglandDear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?
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Tom (@stowtom2010) reported from Birmingham, EnglandTerrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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Benn Sanderson (@Freaky_Radish) reported from Birmingham, England@ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.
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yas (@yasmine_smithx) reported from Birmingham, England@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Kamil_M (@TheKamikazi) reported from Birmingham, EnglandWthThree is down. SO WHEN IS @ThreeUK picking back up. Swear this network is so crap. No signal in town ever
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Evan Davis (@EvanD) reported from Birmingham, England@ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?
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Derek (@Dereklad) reported from Solihull, England@ThreeUK excuse me.why is my internet on my iphone so so bad in the B92 8NW Postcode When im at work??
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Tom (@stowtom2010) reported from Solihull, England@tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.
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Rich J (@richyj1504) reported from West Bromwich, EnglandBig error of @ThreeUK to scrap Go Roam. It’s what put it out there as a big benefit amongst its competitors in the past. Now Three are joining the ranks and I think they’re going to find their customer numbers plummet as a result.
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Philip Base (@philipbase) reported from Birmingham, England@ThreeUKSupport Lol says down please try later
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RosieGee (@pixiero79) reported from Solihull, England@ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.
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Princess Tima (@PrincessTima3) reported from Walsall Wood, England@ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Harriet (@HjRobins) reportedI switched away from @ThreeUK because their customer service agent told me they have blazing fast 5G speeds of up to 100Mbps. I said that's awful. They said it's 100MB per second. I asked them to clarify. And they said it is 100 Mbps but I can pay £4 extra for high speeds. Awful.
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rick_x (@rick_x) reported@ThreeUK @ThreeUKSupport My postcode has had this error message for weeks: We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing. I can neither call nor use data, what is going on?
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H (@trouvailler_) reported@ThreeUK I need urgent help. I’m overseas and have purchased a data pack but my service doesn’t work at all. Can’t even call the three customer care number. Can you please assist.
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jmp121 🏆 #lufc (@Jamesmp121) reported@ThreeUK @ThreeUKSupport why can't I make calls to landline numbers using your network?
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Graeme (@woodenscot) reported.@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.
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SJB (@Tellychat1965) reported@ThreeUK I’ve complained about this before and I’m going to do it again. Why is your 4/5 g service in bishops Stortford town centre so bad .
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S Jones (@SophieJoJones) reported@ThreeUK I've been trying to call to top up my phone but the 444 number service has been down due to you upgrading your system for two days now. When will this upgrade be complete please?
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Clive ✝️is💩means Athiest (@elgarr1) reported@ThreeUK I am so annoyed by your customer services. I purchased a data sim a month ago. Rung up to top it up they won’t do it with out the sim being in a phone to receive a text message, I don’t have a 3 device, I bought it for a mobile router. Won’t work in my EE phone! 😞
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CharlieIoD (@CharlieIOD) reported@ThreeUK I have taken out a broadband contract with Three. I am not a Three mobile customer, so the digital assistant doesn't understand my question. How can I get to talk to a person?
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Jon Hilton (@Jonhilton77) reported@ThreeUKSupport 3.5 hours, 8 people later, 3 disconnected chats all to add another SIM and smartwatch plan to my current contact. Terrible experience and all just to give you some more business. End of this contract and I’ll be gone after 16yrs.