3 (Three)

3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 12/05/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, West Bromwich, Tipton, Oldbury and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Phone
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomWest Bromwich Internet
United KingdomWest Bromwich Total Blackout
United KingdomTipton Internet

Community Discussion

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3 (Three) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • TomWush Tom Morgan (@TomWush) reported from Birmingham, England

    @cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

  • 7DSD 🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported from West Bromwich, England

    @Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

  • amanmarway batgirl (@amanmarway) reported from West Bromwich, England

    @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

  • chamario Sarah James (@chamario) reported from Wednesfield, England

    @ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice

  • Gemmz28 Gemma Moore (@Gemmz28) reported from Birmingham, England

    @ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks

  • philipbase Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

  • Akram_Antonio9 Akramantonio (@Akram_Antonio9) reported from Birmingham, England

    @ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment

  • yasmine_smithx yas (@yasmine_smithx) reported from Birmingham, England

    @ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere

  • noelpadgaonkar Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    @ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

  • Kristoff_Derek 🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺 (@Kristoff_Derek) reported from Birmingham, England

    @ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃

  • Akram_Antonio9 Akramantonio (@Akram_Antonio9) reported from Birmingham, England

    @ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport

  • nataliebates_ 𝔫 𝔢 𝔱 𝔱 𝔩 𝔢 (@nataliebates_) reported from Birmingham, England

    @ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls

  • MrsAPatelYorke Ansuya Patel-Yorke (@MrsAPatelYorke) reported from Wolverhampton, England

    @ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??

  • HannahGreenish Hannah Greenwood (@HannahGreenish) reported from Birmingham, England

    @ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

  • TomJersey1234 Tom (@TomJersey1234) reported from Birmingham, England

    @ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed

  • noelpadgaonkar Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • _r055_ Ross (@_r055_) reported

    @ThreeUKSupport despite showing full 4G signal, my phone can’t load any webpages at home. Works fine when away from home. Any way to report this?

  • RealHankWolfman Wolfman (@RealHankWolfman) reported

    @ThreeUKSupport hi, have you had any reports of signal/data issues in Harrogate Town Centre today? I live nearby to Harrogate and my signal was fine on the bus into town until I got to the outskirts of the town centre. After that point I was still showing strong signal, but

  • Lost_In_Films_ LostInFilms🎬 (@Lost_In_Films_) reported

    @ThreeUKSupport @Kaharty Can we see increase reflected in service because we haven't for years. Your service is substandard.

  • NimrBanuHashim Dr Nimr Banu Hashim (@NimrBanuHashim) reported

    @ThreeUK How Three UK Network don’t lie to there customers about there Network Connectivity It’s very laughable I pay £67 per month for both voice and 4 or 5G in Harrow area!!! First and foremost STOP lying to your customers and give them what they pay for honestly. Give us what we want

  • LorenaMilena001 Lorena (@LorenaMilena001) reported

    1 Month without being able to make international calls, no refund and being charged for international calls by @ThreeUK Worst mobile phone provider. I would not recommend it to anyone. I have wasted 1 month of my time with them trying to resolve a simple issue.

  • Lost_In_Films_ LostInFilms🎬 (@Lost_In_Films_) reported

    @ThreeUKSupport @Pinkwood But your service doesn't change, sort out your coverage, we get a signal in one room ONE ROOM, before asking customers to pay more, disgusting.

  • Notjonsmith Jon smith (@Notjonsmith) reported

    @ThreeUK ive been trying to get in touch with your customer service, but you cannot give me the option to phone, please get in touch

  • mulsy peter mullin (@mulsy) reported

    @threeuk absolutely shocking service….I’m Leicester and cannot get any signal for internet….bloody joke of a provider! WOULDNT RECOMMEND

  • hagger_zach Zach tatum-hagger (@hagger_zach) reported

    @ThreeUK I'm getting no were on the phone need someone with authority to contact me regarding autis in 2nd line offering me free cancellation due to networks issues for months now they are going back on this

  • AimeeKKelly Aimee Kelly (@AimeeKKelly) reported

    @ThreeUKSupport my mam has had no internet for nearly a week. She has been told there is a network problem. Can we get an update on when this will be resolved? She is lost without it - no internet, no TV and now ran out of mobile data on her phone. Not good enough