3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, Oldbury, Cannock, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
TV | |
| Birmingham |
Phone | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Beside all the stress with corana virus @ThreeUKSupport complain support name Anu ID65278 was extremely rude and it actually piss me off . I want to cancel both contract please . You are causing me stress and anxiety and it a shame after 4 years with @ThreeUK
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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#HelloMyNameisGary
(@GaryRc379) reported
from
Birmingham, England
@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Ansuya Patel-Yorke
(@MrsAPatelYorke) reported
from
Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Nick gordon
(@Lordgord1986) reported
from
Wednesfield, England
@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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Wayne Corbett
(@brummiechef_) reported
from
Birmingham, England
@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Anyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nat
(@says_nats) reported
@ThreeUKSupport where has Sammie gone? Does no one look after cases like this? - See now I'm losing all hope AGAIN because there is no such thing as customer service, which you claim to pride yourselves on.
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Mark Huskisson
(@MHuski) reported
Hey, @ThreeUKSupport your network status says all is well but I've had zero 5G passthrough for an hour, a 4G speed of 0.89mbps, with a ping of 132ms. Clearly, you're not picking up on some outage.
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Andy Bevan
(@bevo1980a) reported
@ThreeUKSupport I am unable to get a signal in the L25 7RE area of Woolton Village in Liverpool for over a week now. Is this an issue three are aware of
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Nat
(@says_nats) reported
@ThreeUKSupport Reading the thread may help. I took out 5g hub, didn't work. Engineer on phone said need new sim. Told me I could go into branch as I didn't want to wait 3 days for the new sim to come as needed there and then. Went to branch, told me call centre have sent a new sim, -
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Tom
(@tgw1980) reported
@ThreeUKSupport Hi, I believe it is a transmitter issue - happens fairly regularly. Will send a DM. Ta.
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Paul 🇮🇪 🏴 🇵🇸 🍀
(@DerryCraic) reported
I ordered a new phone recently from @ThreeUK and it was meant to be delivered by @DPDgroup_news yesterday, got an email and text to say that it's been delivered which is strange as i never seen any driver at my door, DPD delivered it to someone else
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Richard Williamson
(@shadlx) reported
@Three_Is_Broken @ThreeUK I finally left @ThreeUKSupport a few months ago and have never been happier about a choice
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Jack Glaser
(@jackglaser_) reported
@ChelseaFC @ThreeUK this is so fun! p.s. oh my lord please remove the massive number 3 from our kits so i can buy a chelsea shirt again like just spell out the word “three” or something but having a massive number on the front is utterly awful please save us from this
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Blue Dahlia
(@bluedahlia123) reported
@ThreeUKSupport Hi. I am still awaiting a response to a complaint I sent over a month ago. Not even had an acknowledgement. Is this standard practice?
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Nat
(@says_nats) reported
@ThreeUKSupport - centre staff in India were VERY rude. I said I wanted to cancel as I've not connected to the hub ONCE, it wouldn't connect to the sim. - I said I want to speak to a manager to cancel and he said no, no manages are available. I would have to wait for a call back. -