3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at 3 (Three)
3 (Three) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Cannock, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Adam
(@AdamCar60698936) reported
from
Birmingham, England
@ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....
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Fated Snowfox
(@fatedfox) reported
from
Solihull, England
@ThreeUKSupport Look at the coverage map. You'll see that we're in a low signal area Been going on since January.
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
Ditto. Never has an issue with @ThreeUK and luckily i was not affected by this either on all of my accounts with them.
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport
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Aniket Aggarwal
(@Agg7Aniket) reported
from
Birmingham, England
@ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.
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Pete
(@Thefurrytrucker) reported
from
West Bromwich, England
Just got a text message from @ThreeUK to tell me how much internet I’ve used this month... ...AT 00:55 AT NIGHT. **** OFF. I DON’T CARE. I’M TRYING TO SLEEP!😡😡😡
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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muller999
(@mullerBiker) reported
from
Coleshill, England
@ThreeUKSupport Discovered the problem my VPN. Turned off and app works
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌
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sammy♥
(@SammyLouisee_) reported
from
Wolverhampton, England
So after having problems with @virginmedia mobile decided to join @ThreeUK let’s hope this is a better network 🙌🏻
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Kacey Jones
(@manlikebaldwin) reported
from
Birmingham, England
3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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Sadie Jones
(@CityliciousSJ) reported
from
Birmingham, England
@ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.
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Fated Snowfox
(@fatedfox) reported
from
Solihull, England
@ThreeUKSupport B37 6SE. Huawei Mate 10 Pro. There's just enough signal to keep WiFi calling from working reliably, but not enough to hold a call.
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off
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🏳️🌈 Jason S 🏳️🌈
(@jassey73) reported
from
Birmingham, England
@ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.
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Rash
(@rash61271) reported
from
Birmingham, England
@ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!
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Sadie Jones
(@CityliciousSJ) reported
from
Birmingham, England
@ThreeUK absolutely appealing #customerservice after cancelling my phone aim after it was lost and insurance claim being made I'm now being charged for fraudulent activity on the SIM which you should of cancelled 😠 this plus taking early payments joke a of a #network
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DJ Andy Gulch
(@AndyGulch) reported
from
Birmingham, England
So @ThreeUK @ThreeUKSupport you’ve cut me off AGAIN after a conversation on Wednesday that sorted my services out after YOUR error! Your customer service is a joke!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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C H L O E 📷 ✨
(@clsimoo) reported
@ThreeUKSupport @ThreeUK can’t wait to sack this company off! Signal has gone to ****. Paying £55 a bastard month and I can’t even have a normal conversation!! Without the signal completely dropping!!
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🔰 Greenwood 🏳️🌈
(@Rashford_Bruno) reported
@ThreeUKSupport help please reply to my dm 🙏😭
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Dan Knapman
(@Hardlydan) reported
@ThreeUKSupport I've been a customer with you for over a decade. I guess loyalty means nothing these days.
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That Hemsby Life
(@ThathemsbyLife) reported
@ThreeUKSupport NR29 4HZ & they are all apple devices. iPhone XS. 2 xiPhone 12 & iPhone 11 - your tech people have previously promised mast upgrades due to tourism demand in this area but it remains terrible the most we can expect on a good day is circa 5Mbps and even that’s rare now. Thanks 🙏
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AJB
(@AndrewJB_E13) reported
@ThreeUKSupport Yep tried all that, its a 3 storey house, on the ground floor it works ok, but 2nd floor it doesn't connect. 2nd floor is where I dont have great signal.
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Ricky
(@Rk3000) reported
@ExertisUK @ThreeUK why is there no contact number to speak to a human ? Email has been sent with pictures and video. I’m looking for a swift resolution ideally with delivery communication this time around, as I’m no longer working from home.
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paulo
(@Takkfyrir_) reported
@ThreeUK my main SIM has completely lost signal but theres apparently no issues in the area and my second SIM is fine???
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Turkish⬛🟧🇹🇷🇬🇧🇪🇺🏴🏴
(@sturat362) reported
@ThreeUK the sales tactics of the people on the end of your customer service centre are beyond problematic. I had a man try and force a contract on me, having told him I was not interested. It has taken longer than a month to get a replacement sim for a new contract. #three
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$shib $sol $luna $dia
(@TimbobWilts) reported
@ThreeUKSupport I'll be honest, I've called them multiple times and as there was no resolution, cancelling my DD was the only option left to me. So disappointed that @ThreeUK has failed me. Happy to take this up tiwh the Small Claim Court if they dare come at me for money.
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Ray Belheck
(@belheck) reported
@ThreeUKSupport This was never confirmed, unfortunately. However, the equipment was returned as requested using the freepost packaging provided by Three. I'm anxious that this will progress to a CCJ before I have time to settle the dispute :(