3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, West Bromwich, Oldbury and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Rash
(@rash61271) reported
from
Birmingham, England
@ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!
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Fated Snowfox
(@fatedfox) reported
from
Solihull, England
@ThreeUKSupport B37 6SE. Huawei Mate 10 Pro. There's just enough signal to keep WiFi calling from working reliably, but not enough to hold a call.
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muller999
(@mullerBiker) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport Still not working
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Sadie Jones
(@CityliciousSJ) reported
from
Birmingham, England
@ThreeUK absolutely appealing #customerservice after cancelling my phone aim after it was lost and insurance claim being made I'm now being charged for fraudulent activity on the SIM which you should of cancelled 😠 this plus taking early payments joke a of a #network
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muller999
(@mullerBiker) reported
from
Coleshill, England
@ThreeUKSupport Discovered the problem my VPN. Turned off and app works
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
Ditto. Never has an issue with @ThreeUK and luckily i was not affected by this either on all of my accounts with them.
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Kacey Jones
(@manlikebaldwin) reported
from
Birmingham, England
3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK
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Pete
(@Thefurrytrucker) reported
from
West Bromwich, England
Just got a text message from @ThreeUK to tell me how much internet I’ve used this month... ...AT 00:55 AT NIGHT. **** OFF. I DON’T CARE. I’M TRYING TO SLEEP!😡😡😡
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muller999
(@mullerBiker) reported
from
Birmingham, England
At @ThreeUK you app is crap
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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sammy♥
(@SammyLouisee_) reported
from
Wolverhampton, England
So after having problems with @virginmedia mobile decided to join @ThreeUK let’s hope this is a better network 🙌🏻
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport
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Sadie Jones
(@CityliciousSJ) reported
from
Birmingham, England
@ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.
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muller999
(@mullerBiker) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport You app is piece of crap. Can we have the old one that worked...
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Aniket Aggarwal
(@Agg7Aniket) reported
from
Birmingham, England
@ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.
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muller999
(@mullerBiker) reported
from
Birmingham, England
Hello @ThreeUK you app still not working. Please dump this new one and bring back the old one
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DJ Andy Gulch
(@AndyGulch) reported
from
Birmingham, England
So @ThreeUK @ThreeUKSupport you’ve cut me off AGAIN after a conversation on Wednesday that sorted my services out after YOUR error! Your customer service is a joke!
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Fated Snowfox
(@fatedfox) reported
from
Solihull, England
@ThreeUKSupport Look at the coverage map. You'll see that we're in a low signal area Been going on since January.
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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dan Pad
(@danPad6) reported
@Miguel021291 @ThreeUKSupport It’s been like this for over 24hrs, three won’t admit they have an issue. They have no idea how long it’ll take to fix. Netflix works fine on other providers
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David Allen🏴
(@DaveFitness1) reported
@danPad6 @ThreeUKSupport Yeah I was going to get vpn but because the App Store isn’t working I can’t . Paying for a services We arnt getting . Very bad as no communication has been sent out to customers
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Lu
(@LuSchmoo) reported
@XxrossdxX @ThreeUKSupport Oh, sorry to hear that, at least you know they’re working on it, right? I’m afraid there’s still no timeframe as it sounds like a really complex issue.
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Danny Cowan Voiceover
(@DannyCowanVO) reported
@ThreeUKSupport Will do ... Hopefully I'll have enough signal
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Gaby
(@gabygeorge_) reported
@ThreeUKSupport I’ve done that multiple times, my wifi is through you too so it’s not much help…
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Lu
(@LuSchmoo) reported
@ThreeUKSupport @ThisIsSamMorgan Hello, it seems like you’ve just copied and pasted the same thing from one response and are using it in the rest of them about this issue. Is this the case? I’m not trying to be mean, I’m just asking.
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Ben
(@Ben_Chels) reported
@ThreeUKSupport I have still not heard any more in regards this issue. Can you please give me an understanding when my IP address will be able to use all the services I pay for?
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Andy Riley
(@SpandauBeret) reported
@ThreeUKSupport Netflix down here too, plus 4G coverage has been really patchy since the start of the year. Issues already logged on the helpline but not fixed.
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Lu
(@LuSchmoo) reported
@XxrossdxX @ThreeUKSupport Hello, it doesn’t sound like it based on all the responses they’ve sent since the issue happened, it looks like they’ve just copied and pasted everything. However, my Instagram app is working on my iPhone, but it could be different for you of course.
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Raz
(@razza_bezza) reported
@ThreeUKSupport @ellieeggleston Three network has gone to **** recently! Signal really poor and now Apple Music isn’t working for me! Upgrade soon and unless this gets sorted sharpish I won’t be upgrading with @ThreeUK