3 (Three)

3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 01/22/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, West Bromwich, Oldbury and Tipton.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Phone

Community Discussion

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3 (Three) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • rash61271 Rash (@rash61271) reported from Birmingham, England

    @ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!

  • AndyGulch DJ Andy Gulch (@AndyGulch) reported from Birmingham, England

    So @ThreeUK @ThreeUKSupport you’ve cut me off AGAIN after a conversation on Wednesday that sorted my services out after YOUR error! Your customer service is a joke!

  • dannybwhittle Danny Whittle  (@dannybwhittle) reported from Birmingham, England

    Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

  • SammyLouisee_ sammy♥ (@SammyLouisee_) reported from Wolverhampton, England

    So after having problems with @virginmedia mobile decided to join @ThreeUK let’s hope this is a better network 🙌🏻

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • fatedfox Fated Snowfox (@fatedfox) reported from Solihull, England

    @ThreeUKSupport B37 6SE. Huawei Mate 10 Pro. There's just enough signal to keep WiFi calling from working reliably, but not enough to hold a call.

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport

  • Thefurrytrucker Pete (@Thefurrytrucker) reported from West Bromwich, England

    Just got a text message from @ThreeUK to tell me how much internet I’ve used this month... ...AT 00:55 AT NIGHT. **** OFF. I DON’T CARE. I’M TRYING TO SLEEP!😡😡😡

  • Agg7Aniket Aniket Aggarwal (@Agg7Aniket) reported from Birmingham, England

    @ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.

  • mullerBiker muller999 (@mullerBiker) reported from Coleshill, England

    @ThreeUKSupport Discovered the problem my VPN. Turned off and app works

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌

  • AdamCar60698936 Adam (@AdamCar60698936) reported from Birmingham, England

    @ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....

  • CityliciousSJ Sadie Jones (@CityliciousSJ) reported from Birmingham, England

    @ThreeUK absolutely appealing #customerservice after cancelling my phone aim after it was lost and insurance claim being made I'm now being charged for fraudulent activity on the SIM which you should of cancelled 😠 this plus taking early payments joke a of a #network

  • fatedfox Fated Snowfox (@fatedfox) reported from Solihull, England

    @ThreeUKSupport Look at the coverage map. You'll see that we're in a low signal area Been going on since January.

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    Ditto. Never has an issue with @ThreeUK and luckily i was not affected by this either on all of my accounts with them.

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • manlikebaldwin Kacey Jones (@manlikebaldwin) reported from Birmingham, England

    3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK

  • jassey73 🏳️‍🌈 Jason S 🏳️‍🌈 (@jassey73) reported from Birmingham, England

    @ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off

  • CityliciousSJ Sadie Jones (@CityliciousSJ) reported from Birmingham, England

    @ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • RobsonOnAir Robson James (@RobsonOnAir) reported

    @ThreeUKSupport hello can you please look into the congestion issues with my local mast. I have full signal but am struggling to get over 5mbps on 4G. I am a network engineer so have a good understanding of this and have earlier tweets where you say this mast is congested.

  • jamesj74 Dr. James Jack (@jamesj74) reported

    Furthermore, why does it seem to fall to me to chase up a refund of my upfront fee when I DIDN’T CANCEL THE ORDER? Surely in such cases it should happen at the point of cancellation? Does anyone at @ThreeUK know why the order was not fulfilled?

  • MissParisRenee Yoruichi パリ🇩🇲🇱🇨 (@MissParisRenee) reported

    @MABIN2_ @TheBiancaBre @ThreeUK This! I've been with three for like 9 years now, and their reception is the worst! Good customer service though, but their deals are only just competitive these days, you may as well join o2 or one of the others.

  • Hetti_Liz Heather Morris (@Hetti_Liz) reported

    @ThreeUK sort your signal out in Liverpool city centre PLEASE!!!

  • Callme_Abi_ Abiola (@Callme_Abi_) reported

    @OreMMXX @MABIN2_ @ThreeUK Please don’t go to Vodafone , I was with them for 4 years and I had a terrible experience.

  • jessy_dc JDC ✨ (@jessy_dc) reported

    @_Abundant1 @ThreeUK Just put my new SIM card in and my no network bars 😓

  • cathrinhrt Cathrin Rhind-Tutt (@cathrinhrt) reported

    @ThreeUKSupport @ThreeUK @MartinSLewis Been a customer of 3 for over 10 years now and I am disgusted and appalled by the service I'm receiving. I cancelled an upgrade over the phone TWICE (I could see the upcoming payment on my bill) and assured both times it has been cancelled..

  • AmyBasildon Amy Basildon (@AmyBasildon) reported

    Absolutely don’t both using @ThreeUK disgusting service trying to lecture me about covid when I worked on the front line, trying to hide the fact that a phone I order 9.11 has now been delayed to 30.12

  • Rosie1962Rosie ROSIE (@Rosie1962Rosie) reported

    @ThreeUKSupport 2/2 so basically im PAYING for their errors what i shd do is cancel the whole thing im on FURLOUGH not certain if ill hve a job 31/1/21 paying for their mistakes is not fair weve been with 3 for 10yrs & treated like c**p

  • TheUnkn92502708 The Unknown (@TheUnkn92502708) reported

    @PembleDan @ThreeUK Same with me 🙄 I went onto chat and was no help whatsoever!