3 (Three)

3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 06/16/2024 11:25

June 16: Problems at 3 (Three)

3 (Three) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Walsall, Tamworth, Cannock, Wolverhampton, Solihull, West Bromwich, Dudley, Lichfield and Sutton Coldfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham E-mail
United KingdomWalsall Wi-fi
United KingdomBirmingham Phone
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

  • psicorps2000 David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Solihull, England

    @shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.

  • _XeniaKara_ Xenia (@_XeniaKara_) reported from Birmingham, England

    @ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.

  • _XeniaKara_ Xenia (@_XeniaKara_) reported from Birmingham, England

    I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.

  • Freaky_Radish Benn Sanderson (@Freaky_Radish) reported from Birmingham, England

    @ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

  • 7DSD 🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported from West Bromwich, England

    @Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

  • iamjameslevett James Levett (@iamjameslevett) reported from Wednesfield, England

    I actually can’t deal with how slow SKY broadband is, not to mention how poor the mobile network is.... I miss you @ThreeUK

  • psicorps2000 David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Birmingham, England

    Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.

  • stowtom2010 Tom (@stowtom2010) reported from Solihull, England

    @tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

  • Gemmz28 Gemma Moore (@Gemmz28) reported from Birmingham, England

    @ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

  • philipbase Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

  • amanmarway batgirl (@amanmarway) reported from West Bromwich, England

    @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

  • Kristoff_Derek 🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺 (@Kristoff_Derek) reported from Birmingham, England

    @ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃

  • philipbase Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport Lol says down please try later

  • moseleyhydey hydey (@moseleyhydey) reported from Birmingham, England

    @ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail

  • chamario Sarah James (@chamario) reported from Wednesfield, England

    @ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • S9enny sr (@S9enny) reported

    @ThreeUK hi I am a ex customer of yours and am thinking of returning to you any good sim deals available

  • SharonMclachla2 Sharon Mclachlan (@SharonMclachla2) reported

    @ThreeUKSupport can someone help am abroad and can’t phone home ?

  • ObiSath Sath Obi (@ObiSath) reported

    For some reason my three network is so bad. Signal is really low even in the city even in the middle of the city I regret buy it @ThreeUK

  • SuttonNatalie natalie sutton (@SuttonNatalie) reported

    @ThreeUKSupport Thanks, Iain - I agree it's bad. I've sent you a DM. The bill says a payment will be taken from my account on or soon after 27 July 2022. I am looking for this to be resolved before then. Look forward to hearing from you.

  • SuttonNatalie natalie sutton (@SuttonNatalie) reported

    @ThreeUKSupport @ThreeUK (2/2) . I worry about the interactions your customer service staff have with vulnerable people. Folks, if you’re thinking about moving to Three, DON’T!! @MoneySavingExp maybe you know of other similar cases?

  • SharonMclachla2 Sharon Mclachlan (@SharonMclachla2) reported

    @ThreeUKsupport can someone help am currently in Spain and need to phone home but it’s not connecting any calls even though I can in my plan ???

  • Dwhppe Manuel Rodriguez (@Dwhppe) reported

    @ThreeUK your service is #****

  • davidleestokes David Stokes (@davidleestokes) reported

    I've currently been on live chat with @ThreeUK for 90 minutes. All I wanted was to ensure my contract doesn't renew at the end of the 2 years This is the worst customer service I've ever experienced.

  • AlisonSmorthwa3 Alison Smorthwaite (@AlisonSmorthwa3) reported

    @ThreeUKSupport Long story but I returned a product two yes ago + unbeknown to me have been charged for the whole 2yrs. Rang 3 and they say they never received + that their returns package had a customer copy to keep. I do t know what that would look like and wondered if you...>

  • AlisonSmorthwa3 Alison Smorthwaite (@AlisonSmorthwa3) reported

    @ThreeUKSupport ...can send me a sample photo of what I should be looking for please? I returned via royal mail and it was during lockdown so they don't give receipts at the main depo, only the small post offices do. I do not recall there even being a customer copy of the label