3 (Three) Outage in Sutton Coldfield, City and Borough of Birmingham, England

Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

Who wanna join a petition to claim against @ThreeUK for stress due to shit network connection .. going on internet is headache

@ThreeUK @ThreeUKSupport please fix your network it 2020 omg I have a migraine with this connection 🥵🥵😩😞

@georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.

@ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓

@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯

@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so

Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)

@ThreeUK are bloody awful 😭😭😭

Shocker, @ThreeUK is down AGAIN good thing I don’t need to go anywhere today as I can’t use anything unless I’m on WiFi 🙃🙂

😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice

@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!

@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡

@_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞

Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...

@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse

@ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good

@Saltbar @ThreeUK Absolutely, miss out quite a lot yesterday due to network down, hope we get some payment reduce in next billing.

90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK

@PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3

@ThreeUKSupport can we have the service we are paying for please...

@ThreeUK Absolutely Unacceptable! We normally always dont get the best service anyway!!! No apologies Compensate Customers!!!! Enough is enough!!!

The worst decision I made was to sign up with @ThreeUK someone get me out of this contract! #threedown

@ThreeUKSupport please explain to me why your network was down for hours from last night to this morning . Couldn’t get either a taxi due to no network and couldn’t transfer cash . Couldn’t also buy train ticket or send email . Until now no message to your customers to apologise

@ThreeUK hello, its my birthday. Why is your network been down for over 10 hours. I don’t have time for this. Sort it out right now.

Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

@ThreeUKSupport This is absolutely dispicable. I feel like I'm being throttled for making a complaint.

AND NOW IM LATE FOR WORK BECAUSE OF @ThreeUK CANCELLING MY CONTRACT FIRST CHANCE I CAN GET NEVER USE @ThreeUK even if they appear to offer good deals. THEYRE TRASH

WthThree is down. SO WHEN IS @ThreeUK picking back up. Swear this network is so crap. No signal in town ever

I feel sorry for whoever is manning @ThreeUK & @ThreeUKSupport today… everything has been down since about 11pm yesterday nationwide. #ThreeDown

I will be changing my network today because @ThreeUK are a load of shit woke up today with no service now it says 3G and no internet connection @EE here I come @ThreeUK go **** your self

@ThreeUK network is not connecting to 4g. I am data less. Help

@ThreeUK why ain't my mobile Internet not working 📱😡

@ThreeUKSupport absolutely rubbish had no signal in Birmingham City center last week. Now entire network down and no mention from yourselves. #changingprovidersoon

@ThreeUK The network coverage is appalling, been with you 10+ years got network booster for my house but when I'm in the city centre I have no coverage

I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off

@ThreeUK @Vikkstar123 Yawn….. STILL no eSIM support though.

@ThreeUKSupport Then how do we do this. I cant use the same pin. It tells me on trips. i have just set up a new Pin. i wont know if that works until it lets me down again

@ThreeUKSupport I am heading to the Us and Portugal on business trips in the next month. Should I just change to vodspahone whose customers dont seem to have these problems. My contract is now up for renewal

@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

@ThreeUKSupport I’ve tried all this! I’m really unhappy how I’m paying all this money a month and you guys aren’t even giving me good service coverage for the money I pay!

@ThreeUK Can you help. I need a 4g WiFi dongle on pay as you with approx 20gb. Can you help

@ThreeUK and then after nearly 2 hours.... they put the phone down.. **** you Three!!!

@ThreeUKSupport can you please help as my Internet is not working without my WIFI from home.

Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡

@Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....

@ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !

@ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....

@ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.

@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

@ThreeUKSupport Because the network is so poor

@ThreeUKSupport No disrespect but the support has been dire and I’m not sure I can be bothered to be told to take SIM card out and turn handset off etc. Today’s speed is 0.49mbps and this after you’ve supposedly had engineers work and finish yesterday

@ThreeUKSupport seem to have no signal in G33 4EY AREA. Being happing a lot lately

@ThreeUK I'm on three, have been for 11 years, it's crap, terrible signal and rarely even 3g

@ThreeUKSupport Oh no I'm on a proper network! Very quick reply though must be that really good 5G you got over there 🤣🤭🤔👍

@ThreeUKSupport I’m trying to find out why the data speeds are so slow where I work. CT9 in Margate. Good signal but almost unusabke data speeds

@ImpactGroupDT @ThreeUK They will ask for your postcode then tell you one or more of these: Congestion To switch to 3G There's work in the area SIM problem To restart your phone Fixed in 7 days They've been saying a combination of these things for months.

@PeterColvin12 @ThreeUK Like the 3G network, they’re living in the 90’s.

@ThreeUKSupport Just been on the phone to customer support regards my mums contract , spoke with the most disgusting arrogant person ever to be told more lies my mum is 73 and been sent all over the place to sort out the issue Defo will not be renewing again ! 😡😡😡😡😡😡

@ThreeUK perhaps we will get some three service in West Oxfordshire then we can !