3 (Three)

3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 03/26/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Walsall, Bilston, Cannock, Wolverhampton, Cradley Heath, Tamworth, West Bromwich and Oldbury.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomWalsall Internet
United KingdomBilston Internet
United KingdomCannock E-mail
United KingdomWolverhampton Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • nataliebates_ 𝔫 𝔢 𝔱 𝔱 𝔩 𝔢 (@nataliebates_) reported from Birmingham, England

    @ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls

  • IrisCaveney iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one

  • brummiechef_ Wayne Corbett (@brummiechef_) reported from Birmingham, England

    @ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.

  • IrisCaveney iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.

  • HannahGreenish Hannah Greenwood (@HannahGreenish) reported from Birmingham, England

    @ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

  • TomJersey1234 Tom (@TomJersey1234) reported from Birmingham, England

    @ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed

  • noelpadgaonkar Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    @ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

  • yasmine_smithx yas (@yasmine_smithx) reported from Birmingham, England

    @ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere

  • Akram_Antonio9 Akramantonio (@Akram_Antonio9) reported from Birmingham, England

    @ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport

  • Lordgord1986 Nick gordon (@Lordgord1986) reported from Wednesfield, England

    @ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network

  • Akram_Antonio9 Akramantonio (@Akram_Antonio9) reported from Birmingham, England

    @ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment

  • noelpadgaonkar Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

  • IrisCaveney iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.

  • IrisCaveney iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE

  • jackkwalters Jackk. 🃏 (@jackkwalters) reported from Birmingham, England

    @ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.

  • GaryRc379 #HelloMyNameisGary (@GaryRc379) reported from Birmingham, England

    @ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet

  • TomWush Tom Morgan (@TomWush) reported from Birmingham, England

    @cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor

  • MrsAPatelYorke Ansuya Patel-Yorke (@MrsAPatelYorke) reported from Wolverhampton, England

    @ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Malibuche1 Malibu Che (@Malibuche1) reported

    @ThreeUKSupport Not getting any signal

  • lee_baines Lee Baines (@lee_baines) reported

    @ThreeUKSupport @ThreeUK 4G down, quite expectedly at this point, in LL14 1. At what point exactly will I see the benefit of all these network upgrades you seem to implement?! It just gets progressively worse

  • Malibuche1 Malibu Che (@Malibuche1) reported

    @ThreeUKSupport No network available

  • GodfreyGodsPA Godfrey Lockdown (nee Park) (@GodfreyGodsPA) reported

    @ThreeUK @Channel4 Moved countries. What a drama it was for Three to recognise I did not need their service anymore. There online forms don't even recognise the possibility and the their call centre lot still keep trying to sell you stuff. Absolute insanity.

  • StephenVickerm1 Ste V Ⓥ (@StephenVickerm1) reported

    @ThreeUKSupport No; very very very slow internet.

  • ltsrune Rune (@ltsrune) reported

    @ThreeUK are you down in the Manchester area? I’m seriously thinking of leaving now

  • pjlythgoe Peter Lythgoe (@pjlythgoe) reported

    @ThreeUKSupport The outcome is that all I am ever told is that it is the same problem that started last Friday, that it has not been resolved, and that you can't say when it might be resolved. I am occasionally told that somebody will call me back, but nobody ever does.

  • sunshineinwelsh . (@sunshineinwelsh) reported

    @TalieDelemere @ThreeUK Haha! Right? As soon as I saw the contract a year ago I bought my old handset out of contract to upgrade. It was a total no brainier. I have no idea what the contract is called though - got it on day one of the iPhone 12pro being released if that’s any help!

  • suellen2623 sue ellen draper (@suellen2623) reported

    @ThreeUK is there a outage in the Leeds area? My phone has been playing up all day

  • BoB_Unubold Unubold bob (@BoB_Unubold) reported

    @ThreeUK @ThreeUKSupport what a dogshit network you guys are sort your signals and internet speed out