3 (Three)

3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 01/02/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Total Blackout (22%)

    Total Blackout (22%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, Dudley, West Bromwich, Oldbury, Tipton and Bilston.

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City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomDudley Phone
United KingdomWest Bromwich Internet
United KingdomBirmingham Phone

Community Discussion

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3 (Three) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • melissaedden Melissa (@melissaedden) reported from Atherstone, England

    @ThreeUKSupport can you please help as my Internet is not working without my WIFI from home.

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • stanfield81 Michael Stanfield (@stanfield81) reported from Birmingham, England

    @Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....

  • CityliciousSJ Sadie Jones (@CityliciousSJ) reported from Birmingham, England

    @ThreeUK absolutely appealing #customerservice after cancelling my phone aim after it was lost and insurance claim being made I'm now being charged for fraudulent activity on the SIM which you should of cancelled 😠 this plus taking early payments joke a of a #network

  • dannybwhittle Danny Whittle  (@dannybwhittle) reported from Birmingham, England

    Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

  • fashionenth Eunice Abe (@fashionenth) reported from Birmingham, England

    Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌

  • rash61271 Rash (@rash61271) reported from Birmingham, England

    @ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    Ditto. Never has an issue with @ThreeUK and luckily i was not affected by this either on all of my accounts with them.

  • AdamCar60698936 Adam (@AdamCar60698936) reported from Birmingham, England

    @ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport

  • jassey73 🏳️‍🌈 Jason S 🏳️‍🌈 (@jassey73) reported from Birmingham, England

    @ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.

  • CityliciousSJ Sadie Jones (@CityliciousSJ) reported from Birmingham, England

    @ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.

  • GarethMBE Gareth Humphreys MBE (@GarethMBE) reported from Birmingham, England

    @ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !

  • Nikkyt_23 Nicole Talbott (@Nikkyt_23) reported from Birmingham, England

    @ThreeUK and then after nearly 2 hours.... they put the phone down.. **** you Three!!!

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off

  • Agg7Aniket Aniket Aggarwal (@Agg7Aniket) reported from Birmingham, England

    @ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.

  • manlikebaldwin Kacey Jones (@manlikebaldwin) reported from Birmingham, England

    3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK

  • Thefurrytrucker Pete (@Thefurrytrucker) reported from West Bromwich, England

    Just got a text message from @ThreeUK to tell me how much internet I’ve used this month... ...AT 00:55 AT NIGHT. **** OFF. I DON’T CARE. I’M TRYING TO SLEEP!😡😡😡

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • bunntyy nirmal kumar (@bunntyy) reported

    @ThreeUK @ThreeUKSupport Experiencing an unannounced data outage in my area— no warning, no update, no workaround offered. My work depends on a stable connection, and I’m quite certain I’m not the only one impacted. Anyone else having issues? #Outage #CustomerService

  • emmakirton Emma Kirton (@emmakirton) reported

    @ThreeUKSupport Did you look at the image I sent you? It had the complaint ref# blacked out

  • CheeseToastieSS CheeseToastie (@CheeseToastieSS) reported

    @ThreeUK stupid smelly little Indians rude ******* bastard customer service make me sick bunch of scumbags

  • RachT234 RachT234 (@RachT234) reported

    @shelbieyh @ThreeUKSupport it's because they all sold out in minutes - wouldn't be surprised if loads of people had access - o2 customers (their site was messed up) and there was some Lewis fan presale is well. heartbroken because I missed out on accessible tickets by about a minute due to payment issues

  • ApricotHearts 🎂🍰 (@ApricotHearts) reported

    If anyone is looking to upgrade their phone with @ThreeUK @ThreeUKSupport and are a long term customer, just be warned, they run hard credit checks and will decline you. They no longer have customer loyalty.

  • bunntyy nirmal kumar (@bunntyy) reported

    @ThreeUKSupport Hi John, I do see it on the status page — but as a customer, I expect proactive updates, not to discover outages myself. This has been happening daily for 2 weeks, 8am–5pm. If it’s planned, a clear heads-up or workaround is the least one would expect.

  • Giocannella7 Gio Can (@Giocannella7) reported

    Don't care what anyone says @ThreeUK are BY FAR now the worse network you could possibly be on for coverage! What an absolute **** show of a company!! Cannot wait till my phone contract is up so I can leave

  • Harvey_U Harvey (@Harvey_U) reported

    @j_vgeorge @ThreeUK Did you get this sorted - family member is having exactly the same issue today and customer service are horrendous

  • GAnd944 GrAnd944 (@GAnd944) reported

    @ThreeUKSupport Calls either not connecting or sound awful then just disconnect. Not getting calls in, only getting texts saying I'm missing calls. Live in Smethwick. Please advise urgently.

  • rchirag Chir Patel (@rchirag) reported

    @iD_Mobile_UK @ThreeUK Unfortunately, we cannot even use the chat function on idmobile website to chat with customer service. Chat window doesn’t open..!! shambles.