3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Cannock, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Wolverhampton |
TV |
Community Discussion
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3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Fated Snowfox
(@fatedfox) reported
from
Solihull, England
@ThreeUKSupport B37 6SE. Huawei Mate 10 Pro. There's just enough signal to keep WiFi calling from working reliably, but not enough to hold a call.
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muller999
(@mullerBiker) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport You app is piece of crap. Can we have the old one that worked...
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Kacey Jones
(@manlikebaldwin) reported
from
Birmingham, England
3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
Ditto. Never has an issue with @ThreeUK and luckily i was not affected by this either on all of my accounts with them.
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muller999
(@mullerBiker) reported
from
Coleshill, England
@ThreeUKSupport Discovered the problem my VPN. Turned off and app works
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sammy♥
(@SammyLouisee_) reported
from
Wolverhampton, England
So after having problems with @virginmedia mobile decided to join @ThreeUK let’s hope this is a better network 🙌🏻
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Fated Snowfox
(@fatedfox) reported
from
Solihull, England
@ThreeUKSupport Look at the coverage map. You'll see that we're in a low signal area Been going on since January.
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Pete
(@Thefurrytrucker) reported
from
West Bromwich, England
Just got a text message from @ThreeUK to tell me how much internet I’ve used this month... ...AT 00:55 AT NIGHT. **** OFF. I DON’T CARE. I’M TRYING TO SLEEP!😡😡😡
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport
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DJ Andy Gulch
(@AndyGulch) reported
from
Birmingham, England
So @ThreeUK @ThreeUKSupport you’ve cut me off AGAIN after a conversation on Wednesday that sorted my services out after YOUR error! Your customer service is a joke!
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Rash
(@rash61271) reported
from
Birmingham, England
@ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!
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Aniket Aggarwal
(@Agg7Aniket) reported
from
Birmingham, England
@ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.
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muller999
(@mullerBiker) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport Still not working
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌
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Sadie Jones
(@CityliciousSJ) reported
from
Birmingham, England
@ThreeUK absolutely appealing #customerservice after cancelling my phone aim after it was lost and insurance claim being made I'm now being charged for fraudulent activity on the SIM which you should of cancelled 😠 this plus taking early payments joke a of a #network
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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Sadie Jones
(@CityliciousSJ) reported
from
Birmingham, England
@ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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UncleSpontaneous 🇳🇬🇯🇲
(@real_amos) reported
@Nalliekah @ThreeUK Fammm same, literally had to cancel my whole contract, I'm fully tired
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gabrielle
(@HylandGabrielle) reported
@ThreeUKSupport I have now spoken to two of you members of staff. Both who were more concerned about my payment of £127 rather than the issues I had raised to them. I asked if I could pay it in two separate payments so I didn’t struggle in the run up to Christmas...
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Nigel Jones
(@planetf1) reported
@SMARTYMobileUK @ThreeUKSupport Signal is decent enough. It’s data throughput that’s absent much of time. Apps not loading. Stores not loading. Sat nav not working. Spotify not streaming
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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DJ Simon Matthews #MentalHealthMatters
(@DjSimonmatthews) reported
@ThreeUKSupport Iv spoken to many people and no one is helping. I will be cancelling both contracts this week! Customer service is disgusting
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SantaImDead (twitch affiliate)
(@sidofthedead1) reported
@ThreeUKSupport i have your 4g home broadband i was told an average of 150 down 50 up im getting between 4 and 7 down and 22 up this isnt good im paying for a service im not receiving
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Drew Williamson
(@DrewWil90248865) reported
@ThreeUKSupport Every time I try that it doesn’t work, it just says please try again later. This needs to be sorted ASAP before I log a formal complaint. I have been with 3 over 10 years now
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Adrian Petford
(@adrianpetford) reported
@ThreeUKSupport Hi Maxine. Thanks for your reply. Cache cleared. Link used. Login said number and password do not match. Requested reset. Clicked email link. Entered new password. Website returned my3auth.text.generic.error exactly the same as before. So still not resolved unfortunately.
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Nigel Jones
(@planetf1) reported
@SMARTYMobileUK @ThreeUKSupport They eventually replied but still not getting much sense . Since tried two more locations and network is equally shockingly bad. Asked about cancellation yesterday and again today. Query not recognised yet. Abysmal service
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gabrielle
(@HylandGabrielle) reported
@ThreeUK and quite conveniently, the lengthy message I put on a Facebook post of yours has been deleted. Every time I try to make a complaint via the phone I’m put through to someone in finance and it isn’t fair to complain to them