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3 (Three)

3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Sutton Coldfield, England

The most recent 3 (Three) outage reports came from the following cities: Tamworth, Birmingham, Oldbury, Solihull, Bilston, West Bromwich, Walsall, and Dudley.

CityProblem TypeReport Time
Tamworth Internet 15 hours ago
Birmingham Wi-fi 3 days ago
Birmingham Internet 3 days ago
Oldbury Wi-fi 4 days ago
Birmingham Internet 5 days ago
Solihull Phone 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • GarethMBE
    Gareth Humphreys MBE (@GarethMBE) reported from Birmingham, England

    @ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !

  • Fundove
    Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • Jaysixtinine
    Heisenberg (@Jaysixtinine) reported from Birmingham, England

    I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off

  • jassey73
    🏳️‍🌈 Jason S 🏳️‍🌈 (@jassey73) reported from Birmingham, England

    @ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.

  • Jab1r
    🥶 (@Jab1r) reported from Birmingham, England

    @ThreeUK why ain't my mobile Internet not working 📱😡

  • LeeBickley
    Side _winder3011 (@LeeBickley) reported from Cheslyn Hay, England

    @ThreeUKSupport absolutely rubbish had no signal in Birmingham City center last week. Now entire network down and no mention from yourselves. #changingprovidersoon

  • Fundove
    Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • Claytoncast
    Paul Clayton (@Claytoncast) reported from Birmingham, England

    @ThreeUKSupport Then how do we do this. I cant use the same pin. It tells me on trips. i have just set up a new Pin. i wont know if that works until it lets me down again

  • CrackingLeaders
    Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌

  • BenMarkley
    Ben Markley (@BenMarkley) reported from Polesworth, England

    @ThreeUK @Vikkstar123 Yawn….. STILL no eSIM support though.

  • AdamCar60698936
    Adam (@AdamCar60698936) reported from Birmingham, England

    @ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....

  • iamRicardoW
    RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • stanfield81
    Michael Stanfield (@stanfield81) reported from Birmingham, England

    @Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....

  • georgiaareyx
    Gee 🧙🏾‍♀️ (@georgiaareyx) reported from West Bromwich, England

    @ThreeUKSupport I’ve tried all this! I’m really unhappy how I’m paying all this money a month and you guys aren’t even giving me good service coverage for the money I pay!

  • melissaedden
    Melissa (@melissaedden) reported from Atherstone, England

    @ThreeUKSupport can you please help as my Internet is not working without my WIFI from home.

  • Nikkyt_23
    Nicole Talbott (@Nikkyt_23) reported from Birmingham, England

    @ThreeUK and then after nearly 2 hours.... they put the phone down.. **** you Three!!!

  • fashionenth
    Eunice Abe (@fashionenth) reported from Birmingham, England

    Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡

  • MrandMrsK11
    Heather (@MrandMrsK11) reported from Birmingham, England

    @ThreeUK Can you help. I need a 4g WiFi dongle on pay as you with approx 20gb. Can you help

  • Hey_Bilal
    Billy (@Hey_Bilal) reported from Birmingham, England

    @ThreeUK The network coverage is appalling, been with you 10+ years got network booster for my house but when I'm in the city centre I have no coverage

  • Claytoncast
    Paul Clayton (@Claytoncast) reported from Birmingham, England

    @ThreeUKSupport I am heading to the Us and Portugal on business trips in the next month. Should I just change to vodspahone whose customers dont seem to have these problems. My contract is now up for renewal

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • randiitog
    RussFTL (@randiitog) reported

    @ThreeUKSupport To add insult to injury, logging on to three and not using the options are was given through e-mail, there's actually cheaper plans available to me, or would be if you hadn't already ignored the one i chose and have me down as not being able to upgrade til next year.

  • randiitog
    RussFTL (@randiitog) reported

    @ThreeUKSupport Well then, tell your bosses you need a bigger team. Try to help your customers rather than screw them Don't fraudulently put them on contracts they didn't choose. Make it easier for your customers to get hold of you with our specialist links.. the list goes on.

  • BeckyLakey
    Becky Lou (@BeckyLakey) reported

    @ThreeUK hi 3! If I have a problem with my phone, how do I get it resolved during lockdown? I'd like to show someone but the shops are closed and I don't really want to send it away. Will be it ok to go to a shop once lockdown over even if the issue is several weeks old then?

  • CarefulWonderer
    Extraordinary Claims Need Extraordinary Evidence (@CarefulWonderer) reported

    @ThreeUKSupport my3auth.text.generic.error is still happening on trying to change password by the way. Any help?

  • Mosh
    Mosh (@Mosh) reported

    @ThreeUKSupport Coverage is fine. I'm on Smarty so I know the signal I get is good and I've run a speed test on the 4G signal. Just want to try it in the home with the router. But I can't see how to order it on the website! Just sends me through that loop all the time :(

  • blp_COYS
    HowardCOYS -balesleftpeg (@blp_COYS) reported

    @ThreeUKSupport I don't have the time for a live chat Maxine, unfortunately. Is there anything that can be done to get a better service in this area?

  • AftonMoran
    Afton Moran (@AftonMoran) reported

    @ROISINSBRYSON @VodafoneUK If you're switching providers also don't use @ThreeUK had the same problem, tried to leave for months and they kept charging me then said they had no evidence of me trying to leave so couldn't refund 🙄🙄 The greed is sickening especially right now!

  • coolgiou
    Alex Gkiouzelis (@coolgiou) reported

    @ThreeUKSupport Phones calls arw erratic , sometimes it works some times it dosent . Voicemail dosent work properly , its been a mess since day one really. And when support try to call me , call diconnects.I've honestly had enough

  • alwaysbeTatjana
    TatjanaTB (@alwaysbeTatjana) reported

    @ThreeUKSupport I don't understand how you can take my money for five months and not just pay it back immediately. And to top it off: your customer supporters try to upsell once the complaint conversation is over. #readtheroom I am sure you are all nice people, but your method is rubbish.

  • iamAbdulz
    A. K H A N (@iamAbdulz) reported

    @virginmedia Why can't you improve your signal? I am sick to death of very low Virgin mobile signals stand around -105 dBm 35 asu and compare to @ThreeUK stands at -86 dBm 54 asu much better than yours? Both Sims in @SamsungMobile S21 Ultra plus .