3 (Three) Outage in Sutton Coldfield, City and Borough of Birmingham, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Sutton Coldfield, England

3 (Three) Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England

July 22: Problems at 3 (Three)

3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(61.62%)
Phone
(18.82%)
Total Blackout
(11.07%)
E-mail
(5.54%)
Wi-fi
(1.85%)
TV
(1.11%)

3 (Three) Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent outage reports and issues originated from Birmingham, Walsall, Wednesbury, Solihull, Lichfield, Sutton Coldfield, Tamworth, Tipton and Wolverhampton.

Birmingham Internet
Birmingham Internet
Birmingham TV
Birmingham Internet
Walsall Phone
Walsall Total Blackout

3 (Three) in Sutton Coldfield, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
  • AdamCar60698936 Adam (@AdamCar60698936) reported from Birmingham, England

    @ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....

  • jassey73 🏳️‍🌈 Jason S 🏳️‍🌈 (@jassey73) reported from Birmingham, England

    @ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off

  • rash61271 Rash (@rash61271) reported from Birmingham, England

    @ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!

  • Agg7Aniket Aniket Aggarwal (@Agg7Aniket) reported from Birmingham, England

    @ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport

  • manlikebaldwin Kacey Jones (@manlikebaldwin) reported from Birmingham, England

    3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK

  • CityliciousSJ Sadie Jones (@CityliciousSJ) reported from Birmingham, England

    @ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.

  • Thefurrytrucker Pete (@Thefurrytrucker) reported from West Bromwich, England

    Just got a text message from @ThreeUK to tell me how much internet I’ve used this month... ...AT 00:55 AT NIGHT. **** OFF. I DON’T CARE. I’M TRYING TO SLEEP!😡😡😡

  • CityliciousSJ Sadie Jones (@CityliciousSJ) reported from Birmingham, England

    @ThreeUK absolutely appealing #customerservice after cancelling my phone aim after it was lost and insurance claim being made I'm now being charged for fraudulent activity on the SIM which you should of cancelled 😠 this plus taking early payments joke a of a #network

  • dannybwhittle Danny Whittle  (@dannybwhittle) reported from Birmingham, England

    Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    Ditto. Never has an issue with @ThreeUK and luckily i was not affected by this either on all of my accounts with them.

  • SammyLouisee_ sammy♥ (@SammyLouisee_) reported from Wolverhampton, England

    So after having problems with @virginmedia mobile decided to join @ThreeUK let’s hope this is a better network 🙌🏻

  • fatedfox Fated Snowfox (@fatedfox) reported from Solihull, England

    @ThreeUKSupport Look at the coverage map. You'll see that we're in a low signal area Been going on since January.

  • fatedfox Fated Snowfox (@fatedfox) reported from Solihull, England

    @ThreeUKSupport B37 6SE. Huawei Mate 10 Pro. There's just enough signal to keep WiFi calling from working reliably, but not enough to hold a call.

  • AndyGulch DJ Andy Gulch (@AndyGulch) reported from Birmingham, England

    So @ThreeUK @ThreeUKSupport you’ve cut me off AGAIN after a conversation on Wednesday that sorted my services out after YOUR error! Your customer service is a joke!

  • mullerBiker muller999 (@mullerBiker) reported from Coleshill, England

    @ThreeUKSupport Discovered the problem my VPN. Turned off and app works

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    @ThreeUK @ThreeUKSupport Still not working

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    @ThreeUK @ThreeUKSupport You app is piece of crap. Can we have the old one that worked...

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    At @ThreeUK you app is crap

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    Hello @ThreeUK you app still not working. Please dump this new one and bring back the old one

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    Seems your app is still. Broken @ThreeUK

  • sophiemformetal Sophie Maughan (@sophiemformetal) reported from Birmingham, England

    @ThreeUKSupport I was interested in the iPhone XR. However, my local store told me I’d have to pay for the handset anyway - kind of negates the “we’ll pay your upgrade fee as a treat” incentive as the price difference isn’t even that much! I’d rather wait until my contract actually expires!

  • SamaraAfzal Dr Samara Afzal (@SamaraAfzal) reported from West Bromwich, England

    @ThreeUK have the worst customer service in the world!

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported from Solihull, England

    @ThomBartley @VodafoneUK @ThreeUK It’s bad enough for me to go to the Ombudsman & @BBCWatchdog this time, I’m sure in a while they will be outed for bad behaviour again, hopefully fined too.

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported from Solihull, England

    @ThomBartley @VodafoneUK @ThreeUK They ruined my credit file & treated me like crap even though I had been a customer for 9 years. Now they just blanking me, so just want to make sure no one makes the same mistake.

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    Been 3 months since I left @VodafoneUK after 9 years, so far @ThreeUK have been been incredible customer service wise compared to Vodafone. Really strongly wouldn’t recommend Vodafone for long term contract.

  • Junction10 Jason Sheldon (@Junction10) reported from Walsall Wood, England

    @EE Already did, several times. This isn’t an isolated incident. It happens far too frequently when there are large crowds. Never had the issue with @ThreeUK before I switched to EE.

  • Junction10 Jason Sheldon (@Junction10) reported from Solihull, England

    Hey @EE - I’m trying to run my business but your network falls over whenever there’s a crowd. Never had this with @ThreeUK - you’re ruining my business. B40 1N

  • FatManInABox SN (@FatManInABox) reported from Birmingham, England

    @paflad @ThreeUKSupport Good luck with that too 😁 Went yesterday and got Mr J Worth. He refused to help as I don't have a driving licence or passport. Tried again today and got a very helpful lady who accepted my birth certificate and council tax payment card as id.

  • FatManInABox SN (@FatManInABox) reported from Birmingham, England

    @paflad @ThreeUKSupport Good luck with that chap. I had to jump through hoops and walk across fire before they'd remove the filters from my account. I'm also a long time customer.

  • Sickpillow Stu (@Sickpillow) reported from Burntwood, England

    Time to phone up and cancel my contract, wonder how long @ThreeUK will keep me on the phone for 🤔

  • FatManInABox SN (@FatManInABox) reported from Birmingham, England

    @ThreeUKSupport I'm not sure how long I've had the account but it's at least 5 years. Content filters were never activated. This problem only occurred today. Went to the 3 shop to try and get it removed but they refused as I had no photo id.

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @veryfastreader @VodafoneUK @ThreeUK Yeah, @VodafoneUK should be investigated to be honest, their processes encourage getting into bad debt & they are super unhelpful & pretty rude. So far 3 months with @ThreeUK & they’ve been amazing & £50/ month cheaper & unlimited data.

  • JamesLloyd29 James Lloyd (@JamesLloyd29) reported from Tamworth District, England

    Three are by far the worst phone company I’ve ever been with, robbing bastards @ThreeUK

  • jenstarzie JenStarzie (@jenstarzie) reported from Birmingham, England

    @ThreeUKSupport You don't seem to understand. I tried that, i spent an hr talking to your webchat advisor who wouldnt help me either. I have called and gone through 'the process' at least 4 times before and Three have still failed to take action and resolve this. I give up. #OffToTheOmbudsman

  • jenstarzie JenStarzie (@jenstarzie) reported from Birmingham, England

    @ThreeUKSupport I've have never had to give my bank details to you in the past. This whole situation is shocking. If it had been dealt with properly by your teams in the first place i wouldn't be left with this mess and stress.

  • jenstarzie JenStarzie (@jenstarzie) reported from Birmingham, England

    @ThreeUKSupport I called multiple times several months ago. I cancelled my contract due to the shoddy customer service so have no faith it will ever be resolved tbh. I'm just fed up of empty promises. Not only is it a waste of time & paper but it's a direct disregard for my personal details.

  • chatalot Mandy Kennedy (@chatalot) reported from West Bromwich, England

    @ThreeUKSupport Yes, no help

  • chloejoannexox Chloe Watkinson (@chloejoannexox) reported from Solihull, England

    @ThreeUK Can’t believe being a 3 customer for so long and they can not add on data as my plan has changed, customer service very poor not happy !!!!

  • JasSmiths Jason Smith (@JasSmiths) reported from Burntwood, England

    @ThreeUK @ThreeUKSupport it’s so frustrating you guy don’t support the Apple Watch, is there any eta other than it’s “on the roadmap”

  • jadeneshanice Jadene❣ (@jadeneshanice) reported from Birmingham, England

    @katiemcquaide1 @ThreeUK @ThreeUKSupport Very bloody shady I’ve had enough of them and these stupid games lmao

  • jadeneshanice Jadene❣ (@jadeneshanice) reported from Birmingham, England

    Tweeted 3 times now regarding @ThreeUK and they keep getting deleted. AWFUL COMPANY

  • jadeneshanice Jadene❣ (@jadeneshanice) reported from Birmingham, England

    @ThreeUK poor customer service tried to arrange my 2 monthly payment together was told to go away then get sent a debt letter try to arrange a payment plan and they said no and put phone down! What sort of service is this?

  • castelloa_ A | C (@castelloa_) reported from Birmingham, England

    @lukeh_11 @DPD_UK @VodafoneUK @ThreeUK I’m considering it. Just appalling service from the word go

  • JamesMainJourno James Main (@JamesMainJourno) reported from Birmingham, England

    I've been a @ThreeUK customer for nearly two years now and I may not be for much longer but I was really pleased with Wuntu this evening, saved me a decent amount of money on a lovely meal at @Big_Bella!

  • MarkHulme_ Mark Hulme.? (@MarkHulme_) reported from Willenhall, England

    Hey @ThreeUK, I’ve been calling one of your stores to try and find out what paperwork I need to take in to get my upgrade sorted for days now and they never answer the phone. Can you help? @ThreeUKSupport

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • geordieinmcr Dave (@geordieinmcr) reported

    @ThreeUK have THE worst customer service. Never had a contract with them. Being hounded for money and when I call up I've had the phone put down on me THREE TIMES. WTF Sort your lives out! Absolutely fuming. #threeuk #useless #criminal

  • carwu1 Carl Walker (@carwu1) reported

    @ThreeUKSupport It's not sometimes it's ALL the time in the city centre, why don't other networks have issues like this and I know they don't because other family and friends on different networks have no issues at all. It's just 3 network.

  • BShitcoins ₿itcoinShitcoins ⋰·⋰ (@BShitcoins) reported

    @ThreeUKSupport Hi, nothing on 3g either. I have full 4g signal, but no Internet.

  • BKben98 Ben (@BKben98) reported

    @ThreeUKSupport Hi, I live in TW14 8LL, but it's just as bad in UB7 8JD. I'm using a OnePlus 7 Pro

  • PelhamB Pelham Balcombe (@PelhamB) reported

    @Three_Is_Broken @AdamJayPrice @ThreeUK Vodafone signal is excellent but their customer service is diabolical. It really is as well - way worse than Three. As for EE - used them a few years back and their network was appalling. Truly appalling. It may have improved since-it couldn’t have got any worse that’s for sure!

  • milvv 💜 (@milvv) reported

    @ThreeUKSupport My data is inconsistent, it works slow sometimes and other times it’s fine. Normally I have to reboot my whole phone for my data to kick in when I leave the house, Which is annoying.

  • afs_inc_ Alex / A•F•S (@afs_inc_) reported from Camden Town, England

    Wow @ThreeUK apparently your network is good for data - not in London it’s not. What a JOKE!! 🤣🤬🤣🤬🤣

  • SteBobRoughley Stephen Roughley (@SteBobRoughley) reported

    @robin_parker Been with @ThreeUK on and off for years and always found them to be very reliable. I frequently use it for tethering when working remotely too and never any issues I can recall. Faster than BT broadband any time of day

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @BShitcoins @ThreeUK It's bad everywhere but particularly around London & especially when there is more than 1 other 3 customer within a 10 mile radius But 3 will tell you not to worry because 5G is coming and this will resolve it. Probably. Hopefully. Maybe 3 are about you ask for a postcode 🙄🙄

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @GarysBrain @ThreeUKSupport My problem started around May. No major problems with Three until this. In fact i was a huge advocate of 3 I hope it sorted for you soon