3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Oldbury and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
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Xenia
(@_XeniaKara_) reported
from
Birmingham, England
I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺
(@Kristoff_Derek) reported
from
Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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David H-T 🏳️🌈🇪🇺🇳🇴🏴
(@psicorps2000) reported
from
Solihull, England
@shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.
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Tom
(@stowtom2010) reported
from
Solihull, England
@tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.
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🌾🚜𝕯𝖆𝖑🍕🍕🍕
(@7DSD) reported
from
West Bromwich, England
@Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport Lol says down please try later
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Benn Sanderson
(@Freaky_Radish) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.
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James Levett
(@iamjameslevett) reported
from
Wednesfield, England
I actually can’t deal with how slow SKY broadband is, not to mention how poor the mobile network is.... I miss you @ThreeUK
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.
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Xenia
(@_XeniaKara_) reported
from
Birmingham, England
@ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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hydey
(@moseleyhydey) reported
from
Birmingham, England
@ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
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David H-T 🏳️🌈🇪🇺🇳🇴🏴
(@psicorps2000) reported
from
Birmingham, England
Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists
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Benn Sanderson
(@Freaky_Radish) reported
from
Birmingham, England
@ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jen Parry
(@JenParry9) reported
from
Sheffield, England
@ThreeUK super disappointed that my 24m contract has expired and instead of automatically moving me to a sim only contract you have charged me exactly the same (£42!) for the coming month even though the handset is paid off. Not the service I expect after years of custom 👎👎
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Stu Jackson
(@Stu41jacko) reported
@ThreeUK any chance at all you can sort your network out please. It’s not great I have to tether my 3 mobile to my work EE phone just so I can receive calls and texts. And access the internet. It’s been like this for weeks. So please fix it. Thank you.
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whoareyou
(@whoareyou6359) reported
@ThreeUKSupport just to let you know they're installing fibre optic on my road. As soon as they're finished I'm dropping your awful service and taking my chances with them.
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Hosted
(@runlevel3_) reported
@Yasin1690 @ThreeUK @DavidHaynes2002 No TV license here... don't bother with TV - everything is either Disney+, Netflix or Amazon Prime Might consider looking at Virgin Media mobile when the VM/O2 merger has gone through fully Virgin/Vodafone service is pretty terrible where I am in Lincoln 5G at my house with 3
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Raiyan
(@Raiyanridwan) reported
@ThreeUK Hello father christmas...Pls make rudiger sign the damn thing
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Yinster 🏴 🇭🇰 🥡 🥩 🐾
(@Yinster) reported
@ThreeUKSupport is there an issue with signal in my area FK4 1? Can't stream netflix
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Dani🦁
(@worldmeetdani) reported
Never had such bad customer service as I have with @ThreeUK. Placed an order for a wifi contract online and they used the wrong address for delivery, called up to cancel it (less than 24 hours after placing the order) and the advisor didn’t bother to cancel.
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??????
(@leet85) reported
@ThreeUK @DavidHaynes2002 All I get from @three is sorry the problem is your end and there's no more they can do to help ,April can't come quick enough so I can leave
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Michael Ashcroft
(@m_ashcroft) reported
Hey @ThreeUK, I think one of your reps just called me. They confirmed my name and the end of my phone number, then asked ME to confirm my postcode and date of birth I *suspect* they were legit, but I did not give these details, because this is a terrible security practice
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Teresa Hindmarsh ❤️
(@MissTezzH) reported
@ThreeUKSupport Yes I made a manual payment last week and the direct debit got taken yesterday. The guy on the phone today told me that as I've got some extra charges on next month's bill the money's been taken off that and he can't issue me with a refund.