3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent 3 (Three) outage reports came from the following cities: West Bromwich, Tipton, Birmingham, Oldbury, Bilston and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Anyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Beside all the stress with corana virus @ThreeUKSupport complain support name Anu ID65278 was extremely rude and it actually piss me off . I want to cancel both contract please . You are causing me stress and anxiety and it a shame after 4 years with @ThreeUK
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Nick gordon
(@Lordgord1986) reported
from
Wednesfield, England
@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Wayne Corbett
(@brummiechef_) reported
from
Birmingham, England
@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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#HelloMyNameisGary
(@GaryRc379) reported
from
Birmingham, England
@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James T
(@jst1986) reported
@PedroCabanna @ThreeUKSupport If it wasn't so good at home and most other places I would be tempted to leave. The city centre just flips between alright and poor just constantly though!
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Rus Clark⚕ 💙 #NHS
(@RussellClarkNHS) reported
Do not purchase a mobile from @ThreeUK as their service is shocking and their security and credit checks are not up to scratch. I have had two accounts set up in my name and despite multiple calls they insist the direct debit is valid and are advising my bank to pay it! #ThreeUK
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WW
(@yd2g6s5dmm) reported
@ThreeUK Customer service from three is absolutely appalling. I have been paying for insurance for over a year on this phone. They’re doing nothing to help and instead transferred me to a sales team to try and sell me other packages for other members of my household instead 1/2
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WW
(@yd2g6s5dmm) reported
@ThreeUKSupport Having to then more than likely pay full price through apple. Proceeded to give me numbers and email addresses and then forwarded me to the sales team who tried to sell me more crap when I’m just trying to sort my phone which is crucial for my work. Joke
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Sarah 🎃
(@xLove_Sarahx) reported
@ThreeUKSupport I only have safari, it worked a few days ago, I used the link to cancel twice and have got nowhere
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Sarah 🎃
(@xLove_Sarahx) reported
@ThreeUKSupport I don’t want to call anyone, when the website actually worked I clicked the link to cancel and got the email back of the pic I sent originally
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Stuey
(@Hes_Stupendous) reported
@ThreeUKSupport I have an iPhone 13 on contract with you guys but purchased a Nokia 3310 as a detox phone. I can’t seem to connect to three for internet or calls with my Nokia. Do you not support the phone?
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Resting witch face
(@Lena_Clare) reported
I'm fed up with @ThreeUK - their WiFi is really poor. I am completely unable to stream media on any device I own, on a consistent basis - usually in the evenings when I'm free and WANT to stream media 😑
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WW
(@yd2g6s5dmm) reported
of dealing with my problem, this being my broken phone, that I will be paying for another year along with this pointless insurance. Disgrace @ThreeUK @ThreeUKSupport
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Buralat🇨🇾🇹🇷
(@Buralat01) reported
@ThreeUKSupport How can I handle my balance upload to my account until the problem is resolved?