3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, West Bromwich, Oldbury, Tipton and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?
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Rich J
(@richyj1504) reported
from
West Bromwich, England
Big error of @ThreeUK to scrap Go Roam. It’s what put it out there as a big benefit amongst its competitors in the past. Now Three are joining the ranks and I think they’re going to find their customer numbers plummet as a result.
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RosieGee
(@pixiero79) reported
from
Solihull, England
@ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@ThreeUK Birmingham’s signal strength is rubbish too in large swathes of the City
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Michael C
(@MichaelCFA247) reported
from
Birmingham, England
Do not buy sim deals from @ThreeUK they promise one price and give you something completely different, even their customer relations team are less then useful 🤡🤡 #Complaint #Ombudsman
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Luke
(@And_im_wasted) reported
from
Birmingham, England
@ThreeUKSupport Hi Fraser, I’ve been sent the wrong one. I was then told to visit a Three store, but the Three store couldn’t give me a new SIM. Happy to DM you the details if you’re willing to help?
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Forbes Coleman 🇬🇾🇬🇧🇪🇺
(@ForbesProducer) reported
from
Birmingham, England
@ThreeUK My signal has been appalling across the entirety of Birmingham for weeks. Even switching to 3G makes no difference. Are there issues? Over subscribed network? What am I paying for? 🤔
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Andy Hollyhead
(@HollyheadAndy) reported
from
Birmingham, England
@ThreeUK not much point in having a 5G phone if I can’t get a 5G signal in city centres like Birmingham is there? Really disappointed with the coverage.
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Adam Hayes
(@Adamhayes_85) reported
from
Wednesfield, England
The phone signal on the 3 network in Wolverhampton is awful. Needs to be sorted out @ThreeUK
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Izazul
(@izzyali51) reported
from
Birmingham, England
@ThreeUK how many more times am I going to have a loss of connection just because of a mast backload?? I DONT CARE about your excuses. The fact that I don’t have network at all neither on my modem and my phone is pissing me off to actually open a law suit. Ugh fix it ASAP.
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Eder Zavala
(@ederzavala) reported
from
Birmingham, England
@ThreeUKSupport terrible mobile broadband in B15 and B17 for a couple of weeks now. It didn’t use to be like this. I’m changing provider.
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Mark Hulme.💀
(@MarkHulme_) reported
from
Willenhall, England
Hey @ThreeUK, can you tell me if there’s any issues in my area as I’ve been getting no signal since yesterday morning? @ThreeUKSupport
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Bigali_x
(@XBigAli) reported
from
Walsall Wood, England
Three Service Down, I Want My Refund Right Now @ThreeUK
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.
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Stephen Willetts
(@SteWill1978) reported
from
West Bromwich, England
@vocster @ThreeUK I'm gonna look into it better, i haven't changed my contract in 10 years so technically I never upgrade so it shouldn't effect me, they do annual price rises though so it may be classed as a contract change. I think we'll be charged regardless.
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Jon Evans
(@jonoevans84) reported
from
Birmingham, England
@ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!
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Stephen Willetts
(@SteWill1978) reported
from
West Bromwich, England
@vocster @ThreeUK Me and my wife had it purely for the travel aspect, I've got no issues with the service at all but I will be looking around now, sky say they're not going to bring in charges for roaming but I've heard mixed reviews.
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Derek
(@Dereklad) reported
from
Solihull, England
@ThreeUK excuse me.why is my internet on my iphone so so bad in the B92 8NW Postcode When im at work??
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Richard Howle
(@richardhowle) reported
from
Birmingham, England
@ThreeUK all week I have been having really unstable and patchy service from my 5G router here in Brum. One moment 100Mb the next 0. Is there an issue?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rahel Bailie
(@rahelab) reported
Problem with online journeys is assumptions. Today's faff: using a PAYG SIM for a hotspot. @ThreeUK insists that I need a phone number. Is this such an edge case that it's not covered?
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Kate Herron
(@iamkateherron) reported
SOS to anyone who has problems with @ThreeUK abroad? I’ve gone over my roaming data for the month and trying to get my phone working so I can make calls and receive texts. They’re saying they can’t activate it until I’m back in the UK. Has anyone else dealt with this?
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🦋 𝓙𝓪𝓼𝓶𝓲𝓷𝓪 🦋
(@UneJamJasmina) reported
It needs to said that @ThreeUK have top tier customer service :)
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Mo B
(@M300bt3) reported
@ThreeUKSupport CR7,SW16,CR4,SW17 the list goes on,take your pick everywhere its terrible.Just received my PAC code going back to EE or BT, will never use 3 network again,neither will anyone in my household,friends & family will be advised the same. £39 a month for the last 2 years,what a waste
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ST
(@BroadsandsScott) reported
@ThreeUK mobile data not working since changing from Virgin mobile. Please can you help
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Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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Chris Sheath
(@chrissheath) reported
@ThreeUK neither the 5G on my broadband or mobile is working. 4G barely working. Please advise. Postcode CM1 your outage checker is saying you don't cover my area!
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Crypto Ironside
(@CryptoIronside) reported
@Imperfecting_It @ThreeUK I've had the same mobile number for many, many years, so I'm sure it's been leaked out somewhere in the past. The calls were horrible last summer, then subsided during the lockdowns somewhat. They restarted with a vengeance last Monday and have been incessant since then.
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Huawei Mobile UK
(@HuaweiMobileUK) reported
@CarolLa13282625 @ThreeUK What you can do is insert a SIM card from another network, set up Alexa, then replace the SIM card with the Three SIM, and the Alexa should connect without issue as the Three network has issues with the initial configuration of the Echo Dot 4th Gen, but not its actual use.
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CameronJS94
(@CameronJs94) reported
@ThreeUK is it normal to treat your customers like crap! I have been trying to resolve an issue with my yoh since January and you have failed every time - disgusting service - rude staff in the call centres - and no ability to provide human decency!