3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Cannock, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Oldbury |
Total Blackout | |
| Wolverhampton |
Phone | |
| Birmingham |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡
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Melissa
(@melissaedden) reported
from
Atherstone, England
Shocker, @ThreeUK is down AGAIN good thing I don’t need to go anywhere today as I can’t use anything unless I’m on WiFi 🙃🙂
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Tom
(@Tomavfc15) reported
from
Birmingham, England
@ThreeUK are bloody awful 😭😭😭
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S-X
(@producerSX) reported
from
Wolverhampton, England
@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so
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Tom
(@stowtom2010) reported
from
Birmingham, England
Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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⚘Phil; Facetious Git.. Tongue deep in cheek.
(@A_Guy_on_Here) reported
from
Birmingham, England
Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Birmingham, England
90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK
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Andrea Stone 🧘🏽♂️
(@andrea_stoneCSC) reported
from
Birmingham, England
😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
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#HotHouse🏠
(@ChizBoiii) reported
from
Birmingham, England
@ThreeUKSupport can we have the service we are paying for please...
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🏴راہ نورد 🇵🇰
(@fayyazshahid1) reported
from
Birmingham, England
@ThreeUK Absolutely Unacceptable! We normally always dont get the best service anyway!!! No apologies Compensate Customers!!!! Enough is enough!!!
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ems.
(@eapxxxx) reported
from
West Bromwich, England
@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯
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Ben Hills-Jones
(@beninbrighton) reported
from
Birmingham, England
@ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good
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Numann Haque
(@numann_haque) reported
from
Birmingham, England
@_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport please explain to me why your network was down for hours from last night to this morning . Couldn’t get either a taxi due to no network and couldn’t transfer cash . Couldn’t also buy train ticket or send email . Until now no message to your customers to apologise
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Rajiv
(@rajivnath) reported
from
Birmingham, England
@PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓
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Ben Markley
(@BenMarkley) reported
from
Tamworth District, England
@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!
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wendyclaire
(@wendyclaire) reported
from
Birmingham, England
@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
The worst decision I made was to sign up with @ThreeUK someone get me out of this contract! #threedown
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Wesley Zubair ਜੱਟ
(@im_wesleyjatt) reported
from
Birmingham, England
@Saltbar @ThreeUK Absolutely, miss out quite a lot yesterday due to network down, hope we get some payment reduce in next billing.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alicia Drummond
(@AliciaDrummond8) reported
@ThreeUKSupport NOBODY GO WITH THREE MOBILE, YOU WILL SPEND YOUR LIFE GETTING MONEY TAKEN AND BEING DRAGGED IN CIRCLES BY THE CS TEAM. IT'S THE WORST COMPANY EVER!!!
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Andrew Taylor
(@Andrew_Taylor) reported
@ThreeUKSupport Do Ofcom regulations also require you to not mention it to the customer or provide a convenient way to disable it, though? It wasn't mentioned in the manual or the store listing, and I couldn't turn it off without going to a shop or having an unlocked smartphone lying around.
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Leon
(@grynger) reported
@ThreeUKSupport I’ve downloaded the wifi config for London Underground but no station I’ve been to has three Wi-Fi SSID. Including Tottenham Court Rd Paddington Euston or Euston Sq why is this? I can only see Virgin SSID which no longer allows Three login
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Alicia Drummond
(@AliciaDrummond8) reported
@ThreeUKSupport THREE MOBILE IS THE WORST PHONE NETWORK OUT THERE. I'VE HAD MY PHONE UPGRADE CANCELLED 3 TIMES AND CALLED THEM EVERY DAY. NOBODY CAN GIVE ME A REASON WHY IT'S BEEN CANCELLED. IT'S A JOKE
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Sophie Jones
(@SophieJ74842594) reported
@ThreeUKSupport I cannot use the 3app because I have a Chinese phone, which does not allow me to download. Can you please just help me to find out my plan and if I can use go roam for free please?
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Alicia Drummond
(@AliciaDrummond8) reported
@ThreeUKSupport I've been a customer for over 10 years. And you take my money every month but can't even get my new phone to me or give me reason as to why you cancel the order EVERY TIME. It's not good enough.
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Harrison
(@HarrisonKent1) reported
@ThreeUKSupport Hi, I believe my iPad contract is ending either this month or next month. How can I check this & stop it auto renewing. I can’t access My3 on the device as my sim doesn’t work and your call centre wasn’t able to fix it
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Dan Sandow
(@SWWtrainspotter) reported
@ThreeUK had an email saying i owe money to you but i dont recognise the last 3 numbers of the mobile number, any support please, not finding it on your site
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Doviak
(@Thedoviak) reported
@ThreeUKSupport Yes, a block on my data, but it’s ok, was finally resolved after many days and hours of live chat disconnections. The shame was I knew something like that was the issue, but seems that no one else did so hours of going round in circles. Sorted now though
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Sophie Jones
(@SophieJ74842594) reported
@ThreeUKSupport I am trying to log into website but it is not working. I click the button and nothing happens