3 (Three)

3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 11/20/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Burntwood and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Phone
United KingdomBirmingham Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • melissaedden Melissa (@melissaedden) reported from Atherstone, England

    Shocker, @ThreeUK is down AGAIN good thing I don’t need to go anywhere today as I can’t use anything unless I’m on WiFi 🙃🙂

  • PrincessTima3 Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUKSupport please explain to me why your network was down for hours from last night to this morning . Couldn’t get either a taxi due to no network and couldn’t transfer cash . Couldn’t also buy train ticket or send email . Until now no message to your customers to apologise

  • BenMarkley Ben Markley (@BenMarkley) reported from Tamworth District, England

    @BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!

  • andrea_stoneCSC Andrea Stone 🧘🏽‍♂️ (@andrea_stoneCSC) reported from Birmingham, England

    😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice

  • Tomavfc15 Tom (@Tomavfc15) reported from Birmingham, England

    @ThreeUK are bloody awful 😭😭😭

  • A_Guy_on_Here ⚘Phil; Facetious Git.. Tongue deep in cheek. (@A_Guy_on_Here) reported from Birmingham, England

    Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)

  • ellessedemi leasé (@ellessedemi) reported from Birmingham, England

    @ThreeUK hello, its my birthday. Why is your network been down for over 10 hours. I don’t have time for this. Sort it out right now.

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Birmingham, England

    90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • producerSX S-X (@producerSX) reported from Wolverhampton, England

    @ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so

  • rajivnath Rajiv (@rajivnath) reported from Birmingham, England

    @PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3

  • PrincessTima3 Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡

  • stowtom2010 Tom (@stowtom2010) reported from Birmingham, England

    Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...

  • beninbrighton Ben Hills-Jones (@beninbrighton) reported from Birmingham, England

    @ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good

  • im_wesleyjatt Wesley Zubair ਜੱਟ (@im_wesleyjatt) reported from Birmingham, England

    @Saltbar @ThreeUK Absolutely, miss out quite a lot yesterday due to network down, hope we get some payment reduce in next billing.

  • numann_haque Numann Haque (@numann_haque) reported from Birmingham, England

    @_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞

  • ChizBoiii #HotHouse🏠 (@ChizBoiii) reported from Birmingham, England

    @ThreeUKSupport can we have the service we are paying for please...

  • fayyazshahid1 🏴󠁧󠁢󠁥󠁮󠁧󠁿راہ نورد 🇵🇰 (@fayyazshahid1) reported from Birmingham, England

    @ThreeUK Absolutely Unacceptable! We normally always dont get the best service anyway!!! No apologies Compensate Customers!!!! Enough is enough!!!

  • wendyclaire wendyclaire (@wendyclaire) reported from Birmingham, England

    @ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse

  • fashionenth Eunice Abe (@fashionenth) reported from Birmingham, England

    The worst decision I made was to sign up with @ThreeUK someone get me out of this contract! #threedown

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mcph3e mcphee (@mcph3e) reported

    @ThreeUKSupport I had the worst customer service experience of my life on Wednesday with one of your staff and even after all that my issue isn't resolved. This is the fifth time I've had to reach out about a number change that should have been sorted in December.

  • jailei14 jailei (@jailei14) reported

    Working from home and not having access to the internet for the past 5 days is ridiculous. How many calls do I have to make to get this problem fixed @ThreeUK @ThreeUKSupport #walsall

  • sarah_stook Sarah Stook 🦆 (@sarah_stook) reported

    @StewCElliott @ThreeUK They’d never ask for your card details over the phone randomly.

  • Jay_Nooky John (@Jay_Nooky) reported

    @ThreeUK why is the Internet down again...

  • JakMalonee Jak Malone (@JakMalonee) reported

    @ThreeUKSupport @lucywike Stop sending people to chat when your systems are down. I’ve been trying all day and have just been told to call back tomorrow.

  • PrincessJStew Jamie-Leigh Bishop (@PrincessJStew) reported

    @ThreeUKSupport Yes but even the support team confirmed it should only be £26 for one and £22 for the other

  • M0KVI MØKVI (@M0KVI) reported

    @ThreeUKSupport I've been working through the issue with friendly support staff. I'm 5 or 6 phone calls in and everything is repeating. In repeat what I've said /done same advice given. Perhaps it's time to try a new box? Given my phone seems tonne OK now(it wasn't initially) perhaps box is bust

  • Hodan48268958 Hodan (@Hodan48268958) reported

    @ThreeUK I’m really disappointed with the services three is not providing. When I first signed up it was great customer service and now I can’t even find out basic information when I call, I’m on the phone for at least 15mins to be told I can’t be helped.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.

  • aimz234 Amie (@aimz234) reported

    @ThreeUK worst customer service from you guys ever, still waiting for the £98 refund Iv been promised 2 weeks, after taking fraudulent payments from my account, lucky I noticed! Wonder how many people other you’re robbing #shameful