1. Home
  2. Companies
  3. 3 (Three)
  4. Sutton Coldfield
3 (Three)

3 (Three) outages and service status in Sutton Coldfield, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Sutton Coldfield, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • 55% Internet (55%)
  • 18% Total Blackout (18%)
  • 18% Phone (18%)
  • 9% Wi-fi (9%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sutton Coldfield, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Walsall, and West Bromwich.

CityProblem TypeReport Time
Birmingham Internet 8 days ago
Birmingham Internet 8 days ago
Birmingham Internet 8 days ago
Walsall Total Blackout 11 days ago
Birmingham Total Blackout 11 days ago
Birmingham Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • LeeBickley
    Side _winder3011 (@LeeBickley) reported from Cheslyn Hay, England

    @ThreeUKSupport absolutely rubbish had no signal in Birmingham City center last week. Now entire network down and no mention from yourselves. #changingprovidersoon

  • stowtom2010
    Tom (@stowtom2010) reported from Solihull, England

    @tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

  • Adamhayes_85
    Adam Hayes (@Adamhayes_85) reported from Wednesfield, England

    The phone signal on the 3 network in Wolverhampton is awful. Needs to be sorted out @ThreeUK

  • MichaelCFA247
    Michael C (@MichaelCFA247) reported from Birmingham, England

    Do not buy sim deals from @ThreeUK they promise one price and give you something completely different, even their customer relations team are less then useful 🤡🤡 #Complaint #Ombudsman

  • ecakeeprighton
    eric bullock (@ecakeeprighton) reported from Birmingham, England

    @ThreeUK why the hell did I choose to go back to them on a phone contract awful coverage and signal 😩

  • im_wesleyjatt
    Wesley ਜੱਟ (@im_wesleyjatt) reported from Streetly, England

    @GuyOrlov @brattandeaf @ThreeUKSupport My contract end in sept and already looking to move to EE. Cannot get any good signal strength in Birmingham City Centre and Sutton Coldfield town.

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.

  • ImmyKaur
    Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.

  • Gemmz28
    Gemma Moore (@Gemmz28) reported from Birmingham, England

    @ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks

  • Akram_Antonio9
    Akramantonio (@Akram_Antonio9) reported from Birmingham, England

    @ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    Anyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one

  • XBigAli
    Bigali_x (@XBigAli) reported from Walsall Wood, England

    Three Service Down, I Want My Refund Right Now @ThreeUK

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.

  • TomJersey1234
    Tom (@TomJersey1234) reported from Birmingham, England

    @ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?

  • stowtom2010
    Tom (@stowtom2010) reported from Birmingham, England

    Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...

  • TheKamikazi
    Kamil_M (@TheKamikazi) reported from Birmingham, England

    WthThree is down. SO WHEN IS @ThreeUK picking back up. Swear this network is so crap. No signal in town ever

  • ImmyKaur
    Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.

  • pixiero79
    RosieGee (@pixiero79) reported from Solihull, England

    @ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • shepherdmg
    Mark Shepherd 📐📷 (@shepherdmg) reported

    @OldLondonW14 @ThreeUK I think they're all just as bad, reception was better in 1999.

  • speaakwin
    My Hot Topics (@speaakwin) reported

    Why the f is the @ThreeUK 4g and 5g signal so bad? 8 feel like I'm living in the 90s here. I have 5g 3/4 signal, and it's taking 45 seconds to do a basic Google search. It's a joke. I'll be switching to Lebara I think. Been with you for 23 years. Literally since I was 15.

  • william_stavely
    William Stavely (@william_stavely) reported

    @ThreeUKSupport You are obstructing my partner leaving your network. Doing so is illegal under OFCOM legislation. Contact me immediately for her details.

  • whatyouthayin
    whatyouthayin (@whatyouthayin) reported

    @LiveChatTH @ThreeUK Hi, I am having major issues working from home over the last week. Internet network drops out several times a day and need to unplug router to reset everytime. Please can someone advise what the issue it?

  • rhysllwyd
    Rhys Llwyd (@rhysllwyd) reported

    Unfortunatelly @ThreeUKSupport are similar in my town center (Caernarfon, North Wales). Phones shows there is 4G signal but often nothing loads. They’ve said in the past it’s a local temporary fault. But I’m sure it’s bandwidth/network capacity issues.

  • JaxRalph1992
    JaxRalph1992 (@JaxRalph1992) reported

    @ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible

  • IdeasDirectory
    ideas.directory (@IdeasDirectory) reported

    @robj3d3 @ThreeUK Worst part Rob, they recycle and give away your number to somebody else after few months but will refuse to port it back or sell it back to you This is a huge privacy issue which @ofcom doesn't seem to care

  • AdamBat92308251
    Adam Bateman (@AdamBat92308251) reported

    @UniversalExile @three Have seen @ThreeUK poor level of customer service when the sold a deal to my mother-in-law that was totally unfit for her purpose. Selling to an easily confused elderly person who is obviously not tech savvy is a awful thing to do. Hope they change and sort your problem fast.

  • AnichoBuilds
    Anis Ahmed Chohan (@AnichoBuilds) reported

    @robj3d3 @ThreeUK Bruh ee never cancelled me I've been out the UK for 4 years. If you mobile supports it fastest option is get an esim install and app and register and you have number with data, SMS and calls in minutes you'll find global guys and local guys worth doing some window shopping

  • awpthorp
    Alex 💪 (@awpthorp) reported

    @robj3d3 @ThreeUK Doesn’t sound right. I was with three for 5 years whilst abroad. Now I’m with EE and no issues.