3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (55%)
-
Phone (19%)
-
Total Blackout (15%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Dudley, Wolverhampton, Oldbury and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Dudley |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
-
Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
-
Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?
-
yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
-
🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺
(@Kristoff_Derek) reported
from
Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
-
Ansuya Patel-Yorke
(@MrsAPatelYorke) reported
from
Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
-
🌾🚜𝕯𝖆𝖑🍕🍕🍕
(@7DSD) reported
from
West Bromwich, England
@Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.
-
Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists
-
batgirl
(@amanmarway) reported
from
West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
-
David H-T 🏳️🌈🇪🇺🇳🇴🏴
(@psicorps2000) reported
from
Birmingham, England
Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.
-
Benn Sanderson
(@Freaky_Radish) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.
-
Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.
-
Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport Lol says down please try later
-
Sarah James
(@chamario) reported
from
Wednesfield, England
@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
-
hydey
(@moseleyhydey) reported
from
Birmingham, England
@ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail
-
Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
-
Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
-
Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.
-
Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
-
Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
-
Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Freddy Frost
(@FreddyFrost) reported
@ThreeUKSupport can I use the internal sim on my iPhone with your network?
-
Miles
(@miles527) reported
@ThreeUKSupport Yes never had problems before, only started this month. I can call voicemail successfully. Same location but as Three only has one base station covering all Portishead Town Centre/Marina it isn’t going to be that. Texts and Data are working as normal. Fault caused by @Zoom ?? 🤔
-
E Harvey
(@antinomianbae) reported
Nearing 10 phone calls, hours on the phone, still no solution from @ThreeUK @ThreeUKSupport . Abysmal customer service set-up. Phone Customer Service completely useless. Repeatedly asking for details already covered on numerous previous calls. Might be time to switch providers.
-
Miles
(@miles527) reported
@ThreeUKSupport There’s always congestion at the Old Mill Road site, I’ve said repeatedly to Three for more base stations to spread the load. But that isn’t going to happen. Anyway I don’t believe it to be the base station causing the problem. I’m on Pay Monthly contract.
-
Gerry
(@gm2366) reported
@ThreeUK hi. Is there a problem loading top ups. I added over an hour ago and it's still not appeared on my phone, but is showing as a transaction on my credit card.
-
bulblet
(@BulbletMusic) reported
@ThreeUK awful service, our 5G home broadband is down yet again, and the operator tells me there’s a problem which may not be resolved until the 29th April??
-
Freddy Frost
(@FreddyFrost) reported
@ThreeUKSupport An esim. I have researched further. You do not support in the uk.
-
Alex Myers
(@AlexMyers) reported
Anyone thinking about moving to @ThreeUK really shouldn’t bother. I have had an iPad Pro for months and not been able to activate the SIM. The UX is batshit as is the customer experience.
-
Small Training
(@SmallTraining1) reported
@ThreeUKSupport No it's all recognised and so on, I've now given up! I have tried a number of times over the last few weeks to get my account organised and it's never been done after being told it has, the next time I call it's back to where it was. What a waste of time!
-
Lindsay Baumeister
(@linsbaumeister) reported
So apparently @ThreeUK decided to roll out a trial that changes how customer can use their phone with esim...didn’t think about any issues and their solution is “just go and get a normal SIM card” when they roll this out I would avoid like the plague, they are clueless