3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Cannock, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Oldbury |
Total Blackout | |
| Wolverhampton |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Andrea Stone 🧘🏽♂️
(@andrea_stoneCSC) reported
from
Birmingham, England
😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡
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Tom
(@Tomavfc15) reported
from
Birmingham, England
@ThreeUK are bloody awful 😭😭😭
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Wesley ਜੱਟ
(@im_wesleyjatt) reported
from
Streetly, England
@GuyOrlov @brattandeaf @ThreeUKSupport My contract end in sept and already looking to move to EE. Cannot get any good signal strength in Birmingham City Centre and Sutton Coldfield town.
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Melissa
(@melissaedden) reported
from
Atherstone, England
Shocker, @ThreeUK is down AGAIN good thing I don’t need to go anywhere today as I can’t use anything unless I’m on WiFi 🙃🙂
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Wesley ਜੱਟ
(@im_wesleyjatt) reported
from
Streetly, England
@brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.
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Numann Haque
(@numann_haque) reported
from
Birmingham, England
@_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞
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Ben Markley
(@BenMarkley) reported
from
Tamworth District, England
@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUK @ThreeUKSupport please fix your network it 2020 omg I have a migraine with this connection 🥵🥵😩😞
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georgia 🕺🏾
(@georgiaareyx) reported
from
Birmingham, England
Sick to death of never having any service!! I don’t even live out in the sticks!!! Can’t wait until September when I can leave @ThreeUK
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S-X
(@producerSX) reported
from
Wolverhampton, England
@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so
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⚘Phil; Facetious Git.. Tongue deep in cheek.
(@A_Guy_on_Here) reported
from
Birmingham, England
Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Who wanna join a petition to claim against @ThreeUK for stress due to shit network connection .. going on internet is headache
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Andrew Dickinson
(@agdickinson) reported
from
Solihull, England
@ThreeUKSupport Hi Janet speeds still around 10mbit but full signal on my router. My number is 07491151832. My work Vodafone is 2 bars consistently is 30mbps
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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ems.
(@eapxxxx) reported
from
West Bromwich, England
@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯
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Tom
(@stowtom2010) reported
from
Birmingham, England
Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy Hendy
(@WendyHendy) reported
@ThreeUKSupport There is clearly a problem, but the checker says there are no known issues in my area, even though I have been reporting this for well over a month.
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Daniel Zaretsky
(@daniel_zaretsky) reported
@ThreeUKSupport The problem is that I cant view my bills because I cant log in to my account without my number and verification code sent to it. What are my options?
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Mark Johnson
(@MarkkkyJ) reported
@ThreeUK @ThreeUKSupport Hi, I cancelled my contract with you in 2010, but I’m still receiving emails saying my account is active. Please can you help?
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Christopher Seddon
(@Prehistory) reported
.@ThreeUKSupport topping up/buying an add-on really is a horrible experience. Can't you come up with a website or an app that are fit for purpose? Website: 5 mins going round in circles, error message, balance reported incorrectly.....
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mr_hedgehog
(@hedgehog_red) reported
@ThreeUKSupport Also just found out that SMS is not working either 😔
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Wendy Hendy
(@WendyHendy) reported
@ThreeUKSupport more than 6 weeks with the poorest service ever, when will it be resolved? Bt489xj
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$shib $sol $luna $dia
(@TimbobWilts) reported
@ThreeUKSupport Sadly no options other than to wait yet again and call back if the service has improved. It won't improve, there is no end date to engineering works. Meanwhile I've had to get another provider as I need to work on Teams, Zoom, Skype, etc :(
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Chris
(@CarterCarter) reported
My friend Vernon in India has resolved my 'debt' problem with @ThreeUK. It was all over the place, £0, £41, £18, £28, and finally back to no debt at all. For anyone in a similar position, I suggest you go directly to #Three customer complaints. So much needless stress caused.
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Kit
(@Kit_Wilkinson1) reported
@ThreeUK very poor service in Deal, Kent at the moment.
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A
(@A1D3NH0) reported
@ThreeUKSupport hey. I took my 3 sim out in Texas, USA for an AT&T sim. Now when I put my 3 sim back in (still in Texas) it says no SIM card installed. Help?