3 (Three) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Sutton Coldfield, England

The most recent 3 (Three) outage reports came from the following cities: Oldbury, Birmingham, Solihull, Bilston, West Bromwich, Walsall, and Dudley.

City	Problem Type	Report Time
Oldbury	Wi-fi	17 hours ago
Birmingham	Internet	2 days ago
Solihull	Phone	2 days ago
Birmingham	Internet	3 days ago
Birmingham	TV	6 days ago
Birmingham	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Akramantonio (@Akram_Antonio9) reported 4 minutes ago from Birmingham, England

  @ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport

• 
  Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported 7 minutes ago from Willenhall, England

  @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

• 
  Philip Base (@philipbase) reported 8 minutes ago from Birmingham, England

  @ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

• 
  Hannah Greenwood (@HannahGreenish) reported 10 minutes ago from Birmingham, England

  @ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

• 
  Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported 14 minutes ago from Brownhills, England

  @ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

• 
  Tom (@TomJersey1234) reported 19 minutes ago from Birmingham, England

  @ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed

• 
  Gemma Moore (@Gemmz28) reported 19 minutes ago from Birmingham, England

  @ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks

• 
  Sarah James (@chamario) reported 21 minutes ago from Wednesfield, England

  @ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice

• 
  Akramantonio (@Akram_Antonio9) reported 22 minutes ago from Birmingham, England

  @ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment

• 
  Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported 24 minutes ago from Willenhall, England

  @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

• 
  batgirl (@amanmarway) reported 25 minutes ago from West Bromwich, England

  @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

• 
  🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported 30 minutes ago from West Bromwich, England

  @Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

• 
  Noel Padgaonkar (@noelpadgaonkar) reported 30 minutes ago from Solihull, England

  @ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

• 
  🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺 (@Kristoff_Derek) reported 42 minutes ago from Birmingham, England

  @ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃

• 
  yas (@yasmine_smithx) reported 42 minutes ago from Birmingham, England

  @ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere

• 
  Noel Padgaonkar (@noelpadgaonkar) reported 51 minutes ago from Solihull, England

  Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

• 
  Jackk. 🃏 (@jackkwalters) reported 53 minutes ago from Birmingham, England

  @ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.

• 
  Tom Morgan (@TomWush) reported 55 minutes ago from Birmingham, England

  @cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

• 
  Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported 58 minutes ago from Brownhills, England

  @ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.

• 
  𝔫 𝔢 𝔱 𝔱 𝔩 𝔢 (@nataliebates_) reported 60 minutes ago from Birmingham, England

  @ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝓘𝓪𝓷 𝓐𝓽𝓴𝓲𝓷 (@iwatkin) reported 4 minutes ago

  @ThreeUKSupport So now I've been waiting 5 minutes. I'm trying to log in and expecting a password page. Why is the page spinning? It literally makes no sense since it can't possibly be looking anything up in a database. It's just hopelessly broken.

• 
  Steven Stevensons (@BruceBallsx2) reported 6 minutes ago

  @ThreeUK Hello, twice I have contacted you in regards to my bill and the extra costs I was charged for using it aboard. You sent me a text when I landed saying £5 a day for unlimited data, which I never received, and got charged for data on my sim card that is switched off.

• 
  CN1991 (@CN1991_) reported 9 minutes ago

  @ThreeUKSupport wifi has been broken for a week. Called for support, they said they would replace the router. Was told it would come Tuesday and I’d need to be in. Didn’t turn up. Called and they said it’s now being delivered Wednesday. It hasn’t. Terrible service.What’s going on

• 
  m82 (@m82cc) reported 14 minutes ago

  @ThreeUK are u guys calling for discount to old customer. I got a call that looked suspicious and I cut it. Just checking

• 
  𝓘𝓪𝓷 𝓐𝓽𝓴𝓲𝓷 (@iwatkin) reported 14 minutes ago

  @ThreeUKSupport Your website is phenomenally bad. As someone who has worked exclusively with web technology for almost 25 years, I can tell you that your user experience is severely lacking. I've been waiting over two minutes at some weird "loading" screen that makes no sense.

• 
  lilyilly (@lilyforel) reported 16 minutes ago

  @ThreeUKSupport PO4 0JJ - are there issues? Really patchy mobile data connection all day.

• 
  DROFLOW (@DroflowWolford) reported 19 minutes ago

  @AruLored @ThreeUK Hey I have problem of a similar m, I am in Future of you Nov3 2022 and I am pay for 4glte 5g home Wi-Fi’s and I get 2g speed , this boo ****

• 
  abbey💫 (@abbbbeyB) reported 24 minutes ago

  Will never go with @ThreeUK again!! There customer service is absolutely diabolical and to anyone thinking of going with them I would strongly think twice!😤😤

• 
  Alan Booth 💙 (@alanbooth1972) reported 27 minutes ago

  @ThreeUKSupport Hi, it’s a ZTE 5G router. They have refused to accept that the router is faulty. I’ve asked for a replacement router to be sent but the answer is no. The contract needs to be cancelled now without a cancellation fee. I’ve already paid for at least 2 months with no service.

• 
  michelle (@equidivine) reported 28 minutes ago

  @ThreeUKSupport I DID YOU HAVE OUT PHONE DOWN ON ME AGAIN AND WONT REPLY TO MESSAGES