Is 3 (Three) having an outage in Sutton Coldfield, City and Borough of Birmingham, England?

So @ThreeUK @ThreeUKSupport you’ve cut me off AGAIN after a conversation on Wednesday that sorted my services out after YOUR error! Your customer service is a joke!

@ThreeUKSupport Discovered the problem my VPN. Turned off and app works

@ThreeUK @ThreeUKSupport Still not working

@ThreeUK @ThreeUKSupport You app is piece of crap. Can we have the old one that worked...

At @ThreeUK you app is crap

Hello @ThreeUK you app still not working. Please dump this new one and bring back the old one

Seems your app is still. Broken @ThreeUK

@ThreeUKSupport I was interested in the iPhone XR. However, my local store told me I’d have to pay for the handset anyway - kind of negates the “we’ll pay your upgrade fee as a treat” incentive as the price difference isn’t even that much! I’d rather wait until my contract actually expires!

@ThreeUK have the worst customer service in the world!

@ThomBartley @VodafoneUK @ThreeUK It’s bad enough for me to go to the Ombudsman & @BBCWatchdog this time, I’m sure in a while they will be outed for bad behaviour again, hopefully fined too.

@ThomBartley @VodafoneUK @ThreeUK They ruined my credit file & treated me like crap even though I had been a customer for 9 years. Now they just blanking me, so just want to make sure no one makes the same mistake.

Been 3 months since I left @VodafoneUK after 9 years, so far @ThreeUK have been been incredible customer service wise compared to Vodafone. Really strongly wouldn’t recommend Vodafone for long term contract.

@EE Already did, several times. This isn’t an isolated incident. It happens far too frequently when there are large crowds. Never had the issue with @ThreeUK before I switched to EE.

Hey @EE - I’m trying to run my business but your network falls over whenever there’s a crowd. Never had this with @ThreeUK - you’re ruining my business. B40 1N

@paflad @ThreeUKSupport Good luck with that too 😁 Went yesterday and got Mr J Worth. He refused to help as I don't have a driving licence or passport. Tried again today and got a very helpful lady who accepted my birth certificate and council tax payment card as id.

@paflad @ThreeUKSupport Good luck with that chap. I had to jump through hoops and walk across fire before they'd remove the filters from my account. I'm also a long time customer.

Time to phone up and cancel my contract, wonder how long @ThreeUK will keep me on the phone for 🤔

@ThreeUKSupport I'm not sure how long I've had the account but it's at least 5 years. Content filters were never activated. This problem only occurred today. Went to the 3 shop to try and get it removed but they refused as I had no photo id.

@veryfastreader @VodafoneUK @ThreeUK Yeah, @VodafoneUK should be investigated to be honest, their processes encourage getting into bad debt & they are super unhelpful & pretty rude. So far 3 months with @ThreeUK & they’ve been amazing & £50/ month cheaper & unlimited data.

Three are by far the worst phone company I’ve ever been with, robbing bastards @ThreeUK

@ThreeUKSupport You don't seem to understand. I tried that, i spent an hr talking to your webchat advisor who wouldnt help me either. I have called and gone through 'the process' at least 4 times before and Three have still failed to take action and resolve this. I give up. #OffToTheOmbudsman

@ThreeUKSupport I've have never had to give my bank details to you in the past. This whole situation is shocking. If it had been dealt with properly by your teams in the first place i wouldn't be left with this mess and stress.

@ThreeUKSupport I called multiple times several months ago. I cancelled my contract due to the shoddy customer service so have no faith it will ever be resolved tbh. I'm just fed up of empty promises. Not only is it a waste of time & paper but it's a direct disregard for my personal details.

@ThreeUKSupport Yes, no help

@ThreeUK Can’t believe being a 3 customer for so long and they can not add on data as my plan has changed, customer service very poor not happy !!!!

@ThreeUK @ThreeUKSupport it’s so frustrating you guy don’t support the Apple Watch, is there any eta other than it’s “on the roadmap”

@katiemcquaide1 @ThreeUK @ThreeUKSupport Very bloody shady I’ve had enough of them and these stupid games lmao

Tweeted 3 times now regarding @ThreeUK and they keep getting deleted. AWFUL COMPANY

@ThreeUK poor customer service tried to arrange my 2 monthly payment together was told to go away then get sent a debt letter try to arrange a payment plan and they said no and put phone down! What sort of service is this?

@lukeh_11 @DPD_UK @VodafoneUK @ThreeUK I’m considering it. Just appalling service from the word go

I've been a @ThreeUK customer for nearly two years now and I may not be for much longer but I was really pleased with Wuntu this evening, saved me a decent amount of money on a lovely meal at @Big_Bella!

Hey @ThreeUK, I’ve been calling one of your stores to try and find out what paperwork I need to take in to get my upgrade sorted for days now and they never answer the phone. Can you help? @ThreeUKSupport

@ThreeUK One is esim are guys support esim?

@ThreeUK Absolutely Shocking customer service from 3 !

This is a shame as most of your service @ThreeUK is excellent- the data passport service has a lot of flaws and does not serve your customers well

@ThreeUKSupport I've lost all network coverage this afternoon in B90...what's happening?

@ThreeUK are absolutely shocking... absolutely no signal no matter where I am

@ThreeUK your customer service is absolute shocking

@ThreeUK I signed up to wuntu before my birthday and I didn't get a birthday treat or offer just wondering what I would have got ?

@ThreeUK How long until you sort your app out re payments?? Always says payment failed as not a UK address then make it again, still failed then it will work...check bank and been charged at least twice. Happened 4 times I’ve used this app to pay. Well known issue as staff aware.

@ThreeUKSupport @ThreeUK will be changing providers very soon, it’s absolutely pointless to own a mobile phone in 3 if you are out of wifi range - the signal (supposedly 4G) is non- existent! #rubbishnetwork

The complaints team at @ThreeUK told I would not receive confirmation the closure of my complaint. I have now left Three after being with them for over 10 years - maybe longer! I await my letter of deadlock and will take it from there. #terribleservice 3/3

Over 10 yrs with @ThreeUK & have never been so disappointed! Was told yday by the Mumbai team that there was no manager/supervisor/team leader on site for me to speak to. I specifically asked if they were busy but was told that there was no one of seniority on site! #terrible 1/3

@ThreeUKSupport any news on when login will be available again, it’s in a loop at the moment

I was SO CLOSE to catching Palkia with a group of awesome trainers, but nope. My game got hit with the “Network Error” and I wasn’t able to catch it. I’ve never been so triggered in my life 🌚 I hate you @PokemonGoApp @ThreeUK @Apple

@ThreeUK will the £20 unlimited deal still be around at thw end of april. Currently in NZ. Been a loyal customer for 3 + years. Been here since sept so got nz contract. When i am back i want to get contract again and unlimited data is normally unaffordable for me.

@ThreeUK Three, I have messaged several times for new updates on my phone service and the signal around my area. I would like to know when it will be up and running again. Thank You

@notameadow @ThreeUK All the big vendors - Ericsson, Nokia and Huawei - even Cisco and Dell - are talking about intelligent core networks and moving the processing power around... Out of the data centre and closer to radio network. But they've been saying that since the 3g era and it hasn't caught on

@ThreeUKSupport Phone and I was advised that there is no fix date or upcoming work for the problem and I just have to wait. & I asked if my account could be credited while I’m waiting as I’m paying for a service I’m not getting and he said yes £5 credit REALLY 😂

@ThreeUK Same they are on the wrong network

@ThreeUK have got to be the worst network going man

@ThreeUKSupport Customer service told me yesterday that delivery wouldn’t be before 22nd March so I cancelled order, this morning text said delivery today, assume they cancelled order returned to three, you are useless !!!, now I’ve got to go through this all again absolutely useless

Hey @ThreeUKSupport I’m Tryna buy an add-on using the app and it’s not working :(

@ThreeUKSupport Yes, tried that too and still have the same problem