3 (Three) Outage in Solihull, England

@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks

@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere

@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport

@ThreeUKSupport @ThreeUK having problems with the internet nothing is loading I’ve turn phone on and off and done a hard reset and still getting nothing help please

@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment

Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!

@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls

@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed

Dear @ThreeUKSupport I have tried everything. Resetting settings, resetting APN, changing sim card slot but no luck in terms of internet. It just shows 4G but no internet. Please help me. I cannot use my internet outside anymore. Please.

@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.

@ThreeUKSupport It's not even showing 3G. And it's everywhere in Coventry area. I don't know what to do. Please help.

@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.

@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor

@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou

@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet

@ThreeUKSupport Waist of time, 40 mins on chat only to be told there is a problem with the mast. Its been a problem since March. Embarrassing and disgraceful service by Three

@ThreeUKSupport very disappointed with three in general! Customer service is awful. Had people hang up on me and people who placed me on hold for over 1.5hours!! Seen for themselves too because i was with a member of staff in the Grantham store! Would like to cancel my account .

@ThreeUKSupport @financialombuds + @Ofcom please help? #three misleading customers in their materials and communications

******* @ThreeUK can you send one demand for payment that includes the number?! You keep demanding I pay via text but then... nothing else! Send a damn letter or something so I can log in and pay the bloody thing

@ThreeUKSupport I'm in France need data as I don't have access to internet - if I use my phone as a hotspot to stream a few games of footballc- that's my monthly allowance gone - not a happy customer and I've been with 3 since 2011 - I've showed loyalty but it seems 3 don't care

Can someone from @ThreeUKSupport please DM me, i really need some help to resolve this issue that has been going on for so long!! I can't take it anymore 😪 i could honestly scream!!!

@ThreeUK customer service is RUBBISH...can’t cancel a contract in store OR online OR over the phone OR can’t email OR via their Webchat them either...they ask you to WRITE to them..that’s forward thinking Post it!! HOW CAN THIS BE????

@ThreeUK you are advertising 6 months half price. But you do not apply the offer until I complain about overcharging. I had a very bad experience with your operator today trying to sort this out. Very poor service

@ThreeUK How do I cancel my contract please? My agreed contract states £58pcm you took £73.52 this month and even took about £90 from my account once and I’m tired of complaining :(

@Three_Is_Broken @ThreeUK We’ve had endless problems and now having to pay to come out contract so we can go elsewhere.We’ve got 3 devices with them. But we literally can’t bare it any longer.