3 (Three) Outage Report in Solihull, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (29%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Solihull, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Coventry, Walsall, Nuneaton, West Bromwich and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Coventry |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport Lol says down please try later
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
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Martin Grahame-Dunn
(@mgrahamedunn) reported
from
Warwickshire, England
And I thought changing from EE to 3 would be easy!!!! Terrible customer service from @ThreeUK
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🌾🚜𝕯𝖆𝖑🍕🍕🍕
(@7DSD) reported
from
West Bromwich, England
@Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
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S1L3NTK1LL 🤘🏻twitch affliated🤘🏻
(@cTc_S1L3NTK1LL) reported
from
Coventry, England
@ThreeUKSupport @ThreeUK having problems with the internet nothing is loading I’ve turn phone on and off and done a hard reset and still getting nothing help please
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Russ Wynn-Smith
(@russmini) reported
from
Redditch, England
Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺
(@Kristoff_Derek) reported
from
Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Janaka Rajarathne
(@JanakaRajarathn) reported
@ThreeUK I have been with 3 more than 9 years and not pleased with the solution provided during the pandemic. I have spoken to one of your agents in the month of May and explained that the difficulty of keeping up with the payment due to the impact of pandemic.
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Jaz B
(@_JazzyB_) reported
@ThreeUKSupport Absolutely shocking customer service all around from Three. No help from any department. I’ll be contacting the ombudsman about the disgraceful manner a complaint has been handled. Complete joke.
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Broken Three UK
(@Three_Is_Broken) reported
@paulharrymassey @ThreeUKSupport Having previously had replacement Sims, router & firmware I can confirm it is their network. They will not admit this and now happily waste your time getting you to move the router, will try different Sims, or other time wasting tactics. Homefi is terrible and should not be sold
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micheal morris
(@mickimorris) reported
@ThreeUKSupport Complaints solution is wait until Wednesday see what happens your new SIM card my still turn up but there is nothing we can do
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Roger Smith
(@RogerSmith0909) reported
@ThreeUKSupport I cancelled my internet contract with you a few years ago because the service was unreliable. Now I'm going to cancel my phone contract for the same reason and will encourage others to do the same. I'll not let this drop though, until I get clarity. Customers have a right to that
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Mike Wood
(@mikewooduk) reported
@ThreeUKSupport Hi, speaking to your team in the past does not instill much hope and looking online this has been going on for too long, affects mobiles and data devices to which I have several. Last time this was raised I was told to use WiFi calling, how does this help when I am outside???
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Jordan Evans
(@prettyprovoking) reported
@ThreeUKSupport hello, your customer service chat is telling me they are out of stock of the model phone I want for my upgrade, but on your site I'm able to add it to my basket with no issue - could you please advise on what the discrepancy may be?
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Ian Wood
(@ianwood3001) reported
@ThreeUKSupport Three used to be brilliant. Never a dropped call, never any call quality issues, and superb internet speeds. Lately I and everyone I know on 3 are having poor quality calls and internet speeds of H and H+ more often than 4g.
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Broken Three UK
(@Three_Is_Broken) reported
@deanuz @ThreeUKSupport Even in ours it’s a struggle to get any support. Hope you get it sorted soon
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Ian Steele
(@iansteele) reported
@ThreeUKSupport If you cannot manually switch your iPhone 12 mini to 3G, how are you meant to use the internet? Please don’t ask me to contact support or for my postcode. I just want advice.