3 (Three) Outage in Willenhall, Walsall, England

@ThreeUKSupport having 5G broadband issues in B67 area

@ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.

@tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

I actually can’t deal with how slow SKY broadband is, not to mention how poor the mobile network is.... I miss you @ThreeUK

@ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.

I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.

@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

@shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.

Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.

@ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

@ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail

@ThreeUKSupport Lol says down please try later

@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

@Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

@ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.

@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃

Saving £8 on my phone bill a month now. Hopefully I have better experiences with @ThreeUK than I have in the past! Seems like a good deal. Hopefully the customer service has improved.

Why does @ThreeUK not exist in the Southwest? Basically zero service until Bristol...

@ThreeUKSupport so. raised on here 26/4/21 after a week of issues. Still not working - still can't claim the cashback that was the whole reason I upgraded early. Angry is an understatement. NOTHING IS RESOLVED.

@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!

@ThreeUK I asked them to call me back about incorrect information they have on record about me. They can't call me back! Impossible was the response. Irony at its best. Don't expect them to help if you have an urgent issue

Right @ThreeUK you have approximately 2 hours to sort out the “153 special announcement” problem, or I’m holding you in breach of contract. You have brought my work to a total ******* standstill

@ThreeUKSupport I want to join three. Do you offer eSIM support like the other major carriers?

I cannot believe how **** @ThreeUK @ThreeUKSupport customer service is. Absolute thieves, you speak you someone over the phone they tell you to go into store, go into store they tell you to email, you email them no one responds then back to square one.

Hey @ThreeUK I want to join. I can’t find much info about eSIM support for iPhone. Do you yet offer eSIMs? Every other major provider does.

Finally left what felt like a prison sentence with a bullshit of a network thank God for saving me @ThreeUK