3 (Three) Outage Report in Kingswinford, Dudley, England
Why is my 3 (Three) service not working?
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Kingswinford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Kingswinford, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Bromsgrove, Oldbury, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 22 minutes ago |
|
Birmingham
|
Internet | 2 days ago |
|
Wolverhampton
|
2 days ago | |
|
Wolverhampton
|
Total Blackout | 3 days ago |
|
Birmingham
|
TV | 5 days ago |
|
Bromsgrove
|
Phone | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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yas (@yasmine_smithx) reported from Birmingham, England@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Ansuya Patel-Yorke (@MrsAPatelYorke) reported from Wolverhampton, England@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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Nick gordon (@Lordgord1986) reported from Wednesfield, England@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
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Lee Dawson (@LeeDawson20) reported from Dudley, England@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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Imandeep Kaur (@ImmyKaur) reported from Birmingham, England@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.
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ems. (@eapxxxx) reported from Dudley, EnglandSo @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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Akramantonio (@Akram_Antonio9) reported from Birmingham, England@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Sarah James (@chamario) reported from Wednesfield, England@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢 (@nataliebates_) reported from Birmingham, England@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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#HelloMyNameisGary (@GaryRc379) reported from Birmingham, England@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet
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Tom Morgan (@TomWush) reported from Birmingham, England@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Wayne Corbett (@brummiechef_) reported from Birmingham, England@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou
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Hannah Greenwood (@HannahGreenish) reported from Birmingham, England@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Daniel Herbert (@Danherbert80) reported from Kidderminster, EnglandFantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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Emma Casey (@EmmaJCasey) reported from Birmingham, England@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Emma Casey (@EmmaJCasey) reported from Birmingham, England@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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ems. (@eapxxxx) reported from Dudley, Englandonce again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Akramantonio (@Akram_Antonio9) reported from Birmingham, England@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Jackk. 🃏 (@jackkwalters) reported from Birmingham, England@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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Tom (@TomJersey1234) reported from Birmingham, England@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa Emma (@melissaxoo) reported@ThreeUKSupport Who can I speak to about making a complaint to you!!!! I need help trying to cancel my contract but I can't get anywhere on the phone or your online chat 😡😡😡😡
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Paula (@Paula73789202) reported@ThreeUKSupport Phone didnt arrive, called @ThreeUKSupport was told would arrive Thursday, waited another day, still didnt turn up, customer service told me to wait at home for delivery, tried to force another contract, spent 3 hours on the phone. 2/3
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Melissa Emma (@melissaxoo) reported@ThreeUKSupport Mark, I have already got a case with 3 but its going around in circles, I just want to cancel my contract with you but I have been trying since Wednesday & everyone is being utterly useless!!!!!! How can I get the answers?????
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Melisa (@melisa_kx) reported@elliebelliediab @ThreeUKSupport When I call and tell them my problem they hang up 🙄 idiots
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OCarroll (@EugeneOakharold) reported@macronic7 @ThreeUK Take my advice, bin them off as soon as possible, useless network, useless company...
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Melissa Emma (@melissaxoo) reported@Paula73789202 @ThreeUKSupport I have had the same issue... but they put the wrong address... the phone is now somewhere in the DPD system... they won't revert my contract back until they have the phone ... while I am also paying for a huge fee!!!! Absolutely awful service 😡
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MrsRawk (@TheRaucousMum) reportedHey @ThreeUKSupport Your absolutely shambolic excuse for customer service is appalling. You failed to put through an order, twice, hung up on me, closed chats on me and still owe me £49 for a handset you never delivered.
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Paula (@Paula73789202) reported@ThreeUKSupport just received the worse customer service from your staff. Agreed to monthly contract on Monday, received confirmation email with the correct billing and delivery address stating it will be delivered on Wednesday. Money was taken from my account instantly 1/3
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Ellie Wallace (@elliebelliediab) reported@melisa_kx @ThreeUKSupport They called us... Hubby had chased the phone monday was told no 6th jan, asked them to listen to the calls and they called back today to confirm they had said 6th Dec. Then no offer of any help and the call was disconnected. No one called back. Cancelling all our contracts now
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Samantha Morrisroe (@SamMorrisroe) reported@ThreeUK you have set a new customer up/ that isn’t me.... with my address???? #help