3 (Three) Outage Report in Stourbridge, Dudley, England
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The latest reports from users having issues in Stourbridge come from postal codes DY8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent 3 (Three) outage reports came from the following cities: Redditch, Birmingham, Stourbridge, Wolverhampton, Halesowen, Dudley, West Bromwich, Oldbury and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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busphotography.co.uk
(@thetrainbasher) reported
from
Dudley, England
@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Sarah James
(@chamario) reported
from
Wednesfield, England
@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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Jay
(@JayAulum) reported
from
Kidderminster, England
Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Ian 🐺
(@iareed) reported
from
Kinvere, England
@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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ems.
(@eapxxxx) reported
from
Dudley, England
once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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ems.
(@eapxxxx) reported
from
Dudley, England
So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺
(@Kristoff_Derek) reported
from
Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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Russ Wynn-Smith
(@russmini) reported
from
Redditch, England
Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!
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Ansuya Patel-Yorke
(@MrsAPatelYorke) reported
from
Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emena
(@CareCureCore) reported
@ThreeUKSupport Do you have any UK based call centres who can actually understand what the problem is? Most appalling customer service EVER!!!
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Simon Farrar
(@sifarrar1) reported
@ThreeUKSupport Let’s hope so. I’ve been very patient, despite being repeatedly “lied” to. As much as I want to stay a customer of @ThreeUK, being able to have dual sim capability via eSim is more important to me. If that means moving to EE, so be in.
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Mohammed Sidat
(@mohsidz) reported
Is @ThreeUK network down? Or intermittently out of service?
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resettheatari
(@resettheatari) reported
@ThreeUKSupport And 10th October 2022? That's surely a mistake, if the internet is going to be this slow until then I will be moving provider.
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Grimm
(@Bothrops_Atrox1) reported
@ThreeUKSupport I’ve called that number many times, and it was the operators on the end of that number that told me there is nothing they can do within the foreseeable future, if you really want to help then get the mast in my area fixed I can provide details of where I am if needs be.
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Paul H Massey 🇬🇧
(@paulharrymassey) reported
@ThreeUKSupport It’s purely down to your capacity, unless you are going to upgrade that then I’m stuck with it. I’m tired of turning the router on and off to get an hour of acceptable speeds before it all slows down again. It used to be usable but now it’s a nightmare. Thank god for #O2
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Hostie✨✈️✨
(@Skyslave21) reported
Such bad customer service from @ThreeUK Twice I’ve been assured I’d get a refund and twice I’ve had to chase it up. Oh and the chap on live chat just cut me off #NotImpressed
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Hamid Yusuf
(@hyusuf2020) reported
@ThreeUKSupport I had the old three broadband and got transferred over to three UK broadband .. got sent a new sim card. But using the old Huawei hub still. Its three UK with 5G broadband. I tried calling support yesterday. 4 times spoke to the support team in India but they were terrible.
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@ferridaym
(@ferridaym) reported
@ThreeUKSupport Yes, the same day, the. Twice after discontion. Was told it would remain roaming, then told twice that all would be back up and running within 24 hours. Still nothing. Are you going to help?
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gremon
(@LatchfordCraig) reported
@ThreeUKSupport Its cool...ill just keep paying for 3 contracrs i can hardly use in my own home now ad the service has gone absoloutly poor..every phone call gets cut off..every internet app i open crashes because it keeps losing signal..it clearly looks like nobody from 3 is bothered about..