3 (Three) Outage Report in Dudley, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (25%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Dudley, England
The most recent 3 (Three) outage reports came from the following cities: Dudley, West Bromwich, Birmingham, Kingswinford, Oldbury, Wolverhampton, Tipton, Woodside and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Phone | |
| West Bromwich |
Internet | |
| Birmingham |
Phone | |
| Kingswinford |
Total Blackout | |
| Oldbury |
Internet | |
| Wolverhampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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Daniel Herbert
(@Danherbert80) reported
from
Kidderminster, England
Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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ems.
(@eapxxxx) reported
from
Dudley, England
once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Russ Wynn-Smith
(@russmini) reported
from
Redditch, England
Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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#HelloMyNameisGary
(@GaryRc379) reported
from
Birmingham, England
@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet
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Wayne Corbett
(@brummiechef_) reported
from
Birmingham, England
@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.
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Ansuya Patel-Yorke
(@MrsAPatelYorke) reported
from
Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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ems.
(@eapxxxx) reported
from
Dudley, England
So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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Nick gordon
(@Lordgord1986) reported
from
Wednesfield, England
@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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donna mitchell
(@donnamitch73) reported
@ThreeUK Your Network is S#!t!!! I can't wait until my contract runs out. I'm off!
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Nicholas
(@NickHackett2) reported
@ThreeUK @ThreeUKSupport 07428348978 this number phoned me says its on your network. When I rung number it tell me number isn't recognised.
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Harry Mitchell-Jones
(@hrpjones) reported
I have been a @ThreeUK for 10 years. In June I opted to upgrade my phone and I was assured when I upgraded that I would no longer pay for my old plan - today I have noticed that I am STILL paying the old bill. Queried it and apparently I still need to pay. Absolute awful service
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Olaniyi Badaki
(@ojbadaki) reported
@ThreeUK using the three network in Newbury has been practically impossible in the last 1 week. Have been the the customer service at town centre was told the issue is being worked on. Issue still persist
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Dan
(@dounowhoiam) reported
@ThreeUKSupport when is @VodafoneUK network going to be available for @ThreeUK customers? Still getting a lot of dead spots in Manchester (not my device as works in other areas regardless of 4G/5G connection.
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GFC lev
(@DevereG2) reported
@ThreeUK 5g constantly dropping out - buffering on every search ... What's happened never use to be like this ?
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Lady Barbara Nichols |Founder & Data Scientist
(@barbs_nichols) reported
@ohheyimjames @ThreeUKSupport I have reported it. And the worst part is a few months ago they were trying to make me upgrade a line that has been out of contract for over a year and whatever reason I didn’t event think twice. I assumed it was turned to sim only once it expired. Little did I know they charge the same as it’s bundled.
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Nick @ Eastbourne
(@Nick_SMHS) reported
@ThreeUK My daytime address is only 800m from the local base station yet I can't get a decent signal even when I am outside, e.g. the people I call keep asking me to repeat what I have said because my words keep dropping out. How can I increase the signal from the base station?
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Jing
(@OneTrueJing) reported
@ThreeUKSupport why is your service so bad? I have full bars 5G and your net work doesn't even work.
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Craig Cockburn 🏴🇪🇺
(@siliconglen) reported
Wow @VodafoneUK support really is shocking isn't it. 20 mins on the chatbot and 20 mins with an agent, no warm handovers just to connect to the @ThreeUKSupport network they told me would be automatic. Shambles