3 (Three) Outage Report in Dudley, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at 3 (Three)
3 (Three) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (51%)
-
Phone (20%)
-
Total Blackout (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Dudley, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, West Bromwich, Kingswinford, Oldbury, Tipton, Woodside and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
-
Ben Limehouse
(@BenLimehouse) reported
from
Redditch, England
@ThreeUKSupport Literally the most useless response. You have a customer here that has been with you for 5 years asking for some support with an unresolved issue and getting no traction and when I call up I get no further and it just goes round in circles and have to explain the situation again.
-
Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Birmingham, England
90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK
-
Eunice Abe
(@fashionenth) reported
from
Birmingham, England
The worst decision I made was to sign up with @ThreeUK someone get me out of this contract! #threedown
-
Tom
(@Tomavfc15) reported
from
Birmingham, England
@ThreeUK are bloody awful 😭😭😭
-
Andrea Stone 🧘🏽♂️
(@andrea_stoneCSC) reported
from
Birmingham, England
😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
-
S-X
(@producerSX) reported
from
Wolverhampton, England
@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so
-
⚘Phil; Facetious Git.. Tongue deep in cheek.
(@A_Guy_on_Here) reported
from
Birmingham, England
Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)
-
🏴راہ نورد 🇵🇰
(@fayyazshahid1) reported
from
Birmingham, England
@ThreeUK Absolutely Unacceptable! We normally always dont get the best service anyway!!! No apologies Compensate Customers!!!! Enough is enough!!!
-
Tom
(@stowtom2010) reported
from
Birmingham, England
Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
-
Numann Haque
(@numann_haque) reported
from
Birmingham, England
@_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞
-
Rajiv
(@rajivnath) reported
from
Birmingham, England
@PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3
-
Wesley Zubair ਜੱਟ
(@im_wesleyjatt) reported
from
Birmingham, England
@Saltbar @ThreeUK Absolutely, miss out quite a lot yesterday due to network down, hope we get some payment reduce in next billing.
-
daniel
(@field133) reported
from
Dudley, England
@ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕
-
Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡
-
Ben Hills-Jones
(@beninbrighton) reported
from
Birmingham, England
@ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good
-
daniel
(@field133) reported
from
Dudley, England
@ThreeUK @Threedown today has been like morse code having a phone that is intermittent and not being able to keep in touch for up to date.😪😪I think a goodie bag would help me forget the inconvenience
-
ems.
(@eapxxxx) reported
from
West Bromwich, England
@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯
-
Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport please explain to me why your network was down for hours from last night to this morning . Couldn’t get either a taxi due to no network and couldn’t transfer cash . Couldn’t also buy train ticket or send email . Until now no message to your customers to apologise
-
#HotHouse🏠
(@ChizBoiii) reported
from
Birmingham, England
@ThreeUKSupport can we have the service we are paying for please...
-
wendyclaire
(@wendyclaire) reported
from
Birmingham, England
@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Haris ❄️
(@sheikhnextdoor) reported
@ThreeUK network all chew out
-
Ashley Brown
(@ashley_brown) reported
@velobetty @ThreeUKSupport Are you on their 5G service? (I nearly switched at Christmas but wasn't sure it was reliable enough for I wanted...)
-
Simon7432618316
(@SimonTracey6) reported
Makes sense to help them now rather than wait until it's too late . Without them in the future there will be no future. #donatefodthefuture @EE @ThreeUK @antanddec this needs to happen #BeKind
-
Jesus Tenorio
(@JesTen888) reported
@ThreeUKSupport hi, I live on TW10 7qa. Since yesterday I lost internet service from 8am to 4pm. I am working from home and my kids have online classes. Today was the same I lost internet at 8. Could you please help. Is urgent
-
catherine opie
(@ktop10) reported
@ThreeUKSupport awful customer service this evening. Our home broadband is unusable. We ring at 7.30pm get connected twice and then a few minutes in get conveniently disconnected...just before your support closes for the night!
-
KLH R3
(@KLHR3) reported
@ThreeUK setting up account with my gf for her phone. Only issue you form is telling me the password chosen does not match. YES. THEY. Do. They are literally copy and pasted into the 'enter new password' and 'confirm password' boxes!!!!!!!
-
MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
-
Andres Lopez
(@AndresFitnessUK) reported
Guess which mobile network has frozen my account because I’ve not paid a £1099 charge on my account for an iPhone 12 Pro I never received, because I cancelled the contract before the phone was even released by apple? @ThreeUK @EE, will you look after me?
-
patrickwillcocks
(@patrickwillcock) reported
@velobetty @ThreeUKSupport Must admit I have had problems with their 4g service. I have had to do a hard reset four times since I got it just before Xmas. It works for a few days then dies.......
-
Weird.i.am
(@weird_iam_777) reported
@ThreeUKSupport That's it, I'm done with Three - once my contract is finished I'm gone forever! Just an absolute joke of a mobile provider because you treat your long running customers like utter ****!!!