3 (Three) Outage Report in Dudley, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Dudley, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Kingswinford, Oldbury, Wolverhampton, Tipton, Woodside and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Dudley |
Phone | |
| West Bromwich |
Internet | |
| Birmingham |
Phone | |
| Kingswinford |
Total Blackout | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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busphotography.co.uk
(@thetrainbasher) reported
from
Dudley, England
@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
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Jay
(@JayAulum) reported
from
Kidderminster, England
Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺
(@Kristoff_Derek) reported
from
Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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Russ Wynn-Smith
(@russmini) reported
from
Redditch, England
Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Ian 🐺
(@iareed) reported
from
Kinvere, England
@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
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Sarah James
(@chamario) reported
from
Wednesfield, England
@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Ansuya Patel-Yorke
(@MrsAPatelYorke) reported
from
Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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steve watson
(@SteveWatson79) reported
@ThreeUKSupport when we set up my sons new phone we thought the bill was coming out today 8/4 so put the money aside, but now we have realised that it's not coming out until the 27th. If we pay it early will there be any issues?
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Becky
(@beckynorrisx) reported
@ThreeUKSupport Hi it’s still really awful signal. How long will this go on for?
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Duncan Hogg
(@DuncanHogg_) reported
@ThreeUK Is it normal for your 3G to be faster and more reliable than your 4G and 5G? I've found the two of those to be absolutely useless with your network
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VioletDragons Projects
(@violetdragon_92) reported
@ThreeUK I really wish you would sort your network out new phone & SIM, full bars of 4G and internet keeps dropping out so annoying!
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stacey kenyon
(@hoof79) reported
@ThreeUKSupport Can't log in to my3 as I have no signal and they send a code via text message when i try and log in
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geoff
(@junior1985nn) reported
@ThreeUKSupport If you read about it working 5 hours later..That means original SIM never had a fault..The fault was with 3 network which was totally denied
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Richard Smith
(@richardavsmith) reported
@ThreeUKSupport Just decided to leave your network. I want to make clear: this is entirely due to you adding roaming charges and then forcing me at short notice to decide on a new contract that included them. Your main selling point for me for years was international roaming.
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James Mitchell
(@JamesMitchDJ) reported
Three are robbers, charging me for a SIM card I haven't actually owned since 2020 and still having the cheek to charge me for a brand new handset and another sim card on top of that! I'm not made of money ffs! Don't bother going with @ThreeUK their customer service is shocking!!
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Louise *****
(@1990louise) reported
@DgtmooreNft @ThreeUK Meaning that your overall outcome is very bad.
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Lloydy
(@Lloydy2430) reported
@ThreeUKSupport Yes the website loads but when I type my number in to login in it comes up with that error page