3 (Three) Outage in Dudley, England

@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice

@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??

@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere

@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport

@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment

Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!

@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact

@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls

@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed

So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport

once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport

@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.

Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3

@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.

@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor

@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network

@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou

@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet

So @ThreeUKSupport @three_broadband at 00:10 my internet goes down. Check the date it’s 01/10/2020. Oh my Three home broadband finishes today. Find the replacement SIM that got sent through the post. Swap it with the old one. Here are my results with the “new” Three SIM...

@ThreeUKSupport If you won't let me upgrade online, I'm probably going to go elsewhere. Am fed up with the, 'This service is really popular at the moment...' message and I don't want to pop in to my nearest 3 store. Please, please sort it out.

@ThreeUK Very bad company management

@ThreeUK Hi. Very rubbish networking not help customers whoes perches sim

@ThreeUKSupport I'm having connectivity problems all day with my three AI cube. WiFi dropping out for hours at a time and no network coverage on my phone. Are there known problems in the SA11 area?

@BradTheStone @ThreeUKSupport XD they actually took down my service

@ThreeUK Useless provider.....stay away, your choice. Bad reception, one bar on phone, 5G really awful and 4G bad

@bigsighloll @ThreeUK Most rubbish network. Glad I move to o2

So you’re telling me @ThreeUK who provide the crappest service are telling my sister they’re gnna send debt collector to her if her bill doesn’t go through which she paid? You’re telling me you can’t do without £26???? For a crappy service???

@ThreeUK If I were still on Three, I'd still be waiting for this tweet to load, so that I could say how crap the network is.