3 (Three) Outage in Dudley, England

@ThreeUK Birmingham’s signal strength is rubbish too in large swathes of the City

Hey @ThreeUK, can you tell me if there’s any issues in my area as I’ve been getting no signal since yesterday morning? @ThreeUKSupport

@ThreeUKSupport Hi Fraser, I’ve been sent the wrong one. I was then told to visit a Three store, but the Three store couldn’t give me a new SIM. Happy to DM you the details if you’re willing to help?

@ThreeUK My signal has been appalling across the entirety of Birmingham for weeks. Even switching to 3G makes no difference. Are there issues? Over subscribed network? What am I paying for? 🤔

@ThreeUKSupport terrible mobile broadband in B15 and B17 for a couple of weeks now. It didn’t use to be like this. I’m changing provider.

@ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!

@ThreeUK all week I have been having really unstable and patchy service from my 5G router here in Brum. One moment 100Mb the next 0. Is there an issue?

The phone signal on the 3 network in Wolverhampton is awful. Needs to be sorted out @ThreeUK

Three Service Down, I Want My Refund Right Now @ThreeUK

@ThreeUKSupport I have already logged a complaint but with no luck. Complaint ref no: 31181516. Been offered some money back as goodwill after spending long time on chat and phone calls. Don’t want to waste more time going through complaints process again.

@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

@vocster @ThreeUK Me and my wife had it purely for the travel aspect, I've got no issues with the service at all but I will be looking around now, sky say they're not going to bring in charges for roaming but I've heard mixed reviews.

@vocster @ThreeUK I'm gonna look into it better, i haven't changed my contract in 10 years so technically I never upgrade so it shouldn't effect me, they do annual price rises though so it may be classed as a contract change. I think we'll be charged regardless.

Big error of @ThreeUK to scrap Go Roam. It’s what put it out there as a big benefit amongst its competitors in the past. Now Three are joining the ranks and I think they’re going to find their customer numbers plummet as a result.

@ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?

@ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.

@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?

@ThreeUKSupport having 5G broadband issues in B67 area

@ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.

@ThreeUKSupport absolute joke your customer services are! Three calls today, three conflicting responses. You’re just making it difficult to leave your rubbish network!

@ThreeUKSupport Hi, I haven’t been able to log in to my account on the app or website all weekend. Keeps saying my password is incorrect when it isn’t and hasn’t been changed. Can you help please? So tempted to leave 3, constant problems.

What wrong with your phone signal it still pretty poor from 5G to H+. You must do something about it or I will leave this phone company to different one! @ThreeUK

@ThreeUK how do I cancel my broadband subscription? Can’t find any info anywhere and can’t get through on the phone

@AppleTLDR @ThreeUK No probs, I got the watch on a contract with EE but it has a different number to the phone, anyway I never used it on EE just waited for @ThreeUK to get esim up and going to use it on their network, same number as phone and just works so worth the wait

@SkyHelpTeam what vpn is supported for downloading Sky programmes to a Sky Q box over 4g provided by @ThreeUK? No issues with any non Sky library downloads, Netflix, BBC, All 4, Disney+. Literally Sky channel programmes state 'Failed, remote connection error'

@ThreeUKSupport I need urgent help. I keep being told my sim will be activated shortly but it never gets activated I am without a phone. This is ridiculous.

@ThreeUK @ThreeUKSupport I’m on 3G for the past 2 years (as you suggested me) I have changed my SIM (as you recommended) and the “service” is getting worst everyday. The only things your done is giving me apology, just apologies #ThreeUKisthescammingnumber #dosomething

@ThreeUK @ThreeUKSupport as usual I am with a very, very slow internet connection,enough is enough!!!! Improve your service, you are stealing my money! Your new Ad should be #Threeisthescammingnumber

@TRNSMTfest @ThreeUK Be great if you could get a signal as a Three customer at Trnsmt this year

@ThreeUKSupport Excuse me? Can I please get a satisfactory response please? As to why I should be out of pocket or not able to call my parents due to three’s errors