3 (Three) Outage Report in Dudley, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Dudley, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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Wi-fi | 3 days ago |
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Internet | 4 days ago |
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Internet | 6 days ago |
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7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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#HelloMyNameisGary (@GaryRc379) reported from Birmingham, England@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet
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Akramantonio (@Akram_Antonio9) reported from Birmingham, England@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Nick gordon (@Lordgord1986) reported from Wednesfield, England@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
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Jackk. 🃏 (@jackkwalters) reported from Birmingham, England@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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yas (@yasmine_smithx) reported from Birmingham, England@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Ansuya Patel-Yorke (@MrsAPatelYorke) reported from Wolverhampton, England@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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ems. (@eapxxxx) reported from Dudley, EnglandSo @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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Daniel Herbert (@Danherbert80) reported from Kidderminster, EnglandFantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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Wayne Corbett (@brummiechef_) reported from Birmingham, England@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou
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Imandeep Kaur (@ImmyKaur) reported from Birmingham, England@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.
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Akramantonio (@Akram_Antonio9) reported from Birmingham, England@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Tom (@TomJersey1234) reported from Birmingham, England@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢 (@nataliebates_) reported from Birmingham, England@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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ems. (@eapxxxx) reported from Dudley, Englandonce again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Lee Dawson (@LeeDawson20) reported from Dudley, England@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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Princess Tima (@PrincessTima3) reported from Walsall Wood, EnglandAnyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue
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Emma Casey (@EmmaJCasey) reported from Birmingham, England@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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Emma Casey (@EmmaJCasey) reported from Birmingham, England@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Tom Morgan (@TomWush) reported from Birmingham, England@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Hannah Greenwood (@HannahGreenish) reported from Birmingham, England@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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wayne james (@misterjames) reported@ThreeUKSupport Paying almost £60 a month to a £billion company who can't make their app work so I can actually pay my bill. Been waiting 5months now for them to fix it. Support says all the right things then, you never hear back from them. Frustrated.
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Old Guy (@BallsontheLine) reportedIf there is a worse App / online mobile experience than @ThreeUK @ThreeUKSupport I would be very surprised. Horrendous. Who gets paid to design and manage it? Absolutely hopeless perpetual navigation journeys, login and logged out experiences. Pathetic.
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Michael Williamson (@michaeljw_97) reported@ThreeUKSupport I recieved a call today regarding being unable to login but i missed the call. Can you please tell me which department i'd need so i can return the call? Thank-you
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Pravin Raut (@raut1606) reported"Extremely disappointed with the lack of assistance from @ThreeUK. My phone number has been down for 24 hours and no clear timeline for a fix. Unacceptable customer service." #ThreeUK #CustomerServiceFail @ThreeUKSupport
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Marcel Stampfer (@hernehillbilly) reported@ThreeUKSupport I haven’t been able to get signal from a central London location since joining Three. I checked the network status and see there is a fault in my area. How can I find out when the fault will be fixed?
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J3 (@j3adj) reported@ThreeUKSupport I am still unable to have access to my account for 2 weeks now. Your support team has been appalling as well. I need to update my direct debit. Your online facilities to access also doesn’t work too. What is going on?
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Tony Dobson (@toneboy) reported@ThreeUK Hi, is there an issue with your online switching service? Have been trying to apply my wife's PAC code without luck. If that isn't working is there an alternative method?
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J3 (@j3adj) reported@ThreeUKSupport No this is not a new account. I’ve even changed my password. It either says the password is incorrect or when it does register I get a message saying it’s ‘not you it’s us. Please try again’. Yet it is still not working.
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Philip Drew-White (@tykingthepith) reported@ThreeUK if only some of your advisers listened. The customer service is seriously letting you down in my eyes. When they laugh during your complaint and when they call back at the incorrect time it is unacceptable.
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bozo (@QuicksaveA) reported@ThreeUKSupport Your team didn't cancel my phone after calling them several months ago, now customer support live chat claims there is no cancellation request. Sort this.