Is 3 (Three) having an outage in Dudley, England?

So @ThreeUK @ThreeUKSupport you’ve cut me off AGAIN after a conversation on Wednesday that sorted my services out after YOUR error! Your customer service is a joke!

@ThreeUK @ThreeUKSupport Still not working

@ThreeUK @ThreeUKSupport You app is piece of crap. Can we have the old one that worked...

At @ThreeUK you app is crap

Hello @ThreeUK you app still not working. Please dump this new one and bring back the old one

Seems your app is still. Broken @ThreeUK

@ThreeUKSupport Won’t go past the address page, loads for ages and then says oops sorry there’s a problem

@ThreeUKSupport you need to sort the website out so I can top-up my phone..... really getting annoyed there is always a problem when I come to do anything

@ThreeUKSupport I was interested in the iPhone XR. However, my local store told me I’d have to pay for the handset anyway - kind of negates the “we’ll pay your upgrade fee as a treat” incentive as the price difference isn’t even that much! I’d rather wait until my contract actually expires!

@ThreeUK I've been waiting over 72 hours to switch my mobile number & now I've been told it's going to be another 24 hours to complete the request.... customer service at it's worse 😡😡😡😡

@ThreeUK have the worst customer service in the world!

Been 3 months since I left @VodafoneUK after 9 years, so far @ThreeUK have been been incredible customer service wise compared to Vodafone. Really strongly wouldn’t recommend Vodafone for long term contract.

@EE Already did, several times. This isn’t an isolated incident. It happens far too frequently when there are large crowds. Never had the issue with @ThreeUK before I switched to EE.

@paflad @ThreeUKSupport Good luck with that too 😁 Went yesterday and got Mr J Worth. He refused to help as I don't have a driving licence or passport. Tried again today and got a very helpful lady who accepted my birth certificate and council tax payment card as id.

@paflad @ThreeUKSupport Good luck with that chap. I had to jump through hoops and walk across fire before they'd remove the filters from my account. I'm also a long time customer.

@RakutenUK dropping the #wuntu @ThreeUK super points offer to 250 is awful. No films on homepage! No ability to search by points! Wish I had gone for £3 wine from @majesticwine

@ThreeUKSupport I'm not sure how long I've had the account but it's at least 5 years. Content filters were never activated. This problem only occurred today. Went to the 3 shop to try and get it removed but they refused as I had no photo id.

@veryfastreader @VodafoneUK @ThreeUK Yeah, @VodafoneUK should be investigated to be honest, their processes encourage getting into bad debt & they are super unhelpful & pretty rude. So far 3 months with @ThreeUK & they’ve been amazing & £50/ month cheaper & unlimited data.

@ThreeUKSupport You don't seem to understand. I tried that, i spent an hr talking to your webchat advisor who wouldnt help me either. I have called and gone through 'the process' at least 4 times before and Three have still failed to take action and resolve this. I give up. #OffToTheOmbudsman

@ThreeUKSupport I've have never had to give my bank details to you in the past. This whole situation is shocking. If it had been dealt with properly by your teams in the first place i wouldn't be left with this mess and stress.

@ThreeUKSupport I called multiple times several months ago. I cancelled my contract due to the shoddy customer service so have no faith it will ever be resolved tbh. I'm just fed up of empty promises. Not only is it a waste of time & paper but it's a direct disregard for my personal details.

@ThreeUKSupport Yes, no help

@katiemcquaide1 @ThreeUK @ThreeUKSupport Very bloody shady I’ve had enough of them and these stupid games lmao

Tweeted 3 times now regarding @ThreeUK and they keep getting deleted. AWFUL COMPANY

@ThreeUK poor customer service tried to arrange my 2 monthly payment together was told to go away then get sent a debt letter try to arrange a payment plan and they said no and put phone down! What sort of service is this?

@lukeh_11 @DPD_UK @VodafoneUK @ThreeUK I’m considering it. Just appalling service from the word go

I've been a @ThreeUK customer for nearly two years now and I may not be for much longer but I was really pleased with Wuntu this evening, saved me a decent amount of money on a lovely meal at @Big_Bella!

Hey @ThreeUK, I’ve been calling one of your stores to try and find out what paperwork I need to take in to get my upgrade sorted for days now and they never answer the phone. Can you help? @ThreeUKSupport

@ThreeUK One is esim are guys support esim?

@ThreeUK Absolutely Shocking customer service from 3 !

@ThreeUKSupport Tried that it’s pretty intermittent which is why I think it’s SIM card related.. what is the easiest way to get a new sim? My sister who is also with you has no issues at the same location?

@ThreeUKSupport my phone keeps randomly loosing signal when I’m at home but if I switch airplane mode on then off it comes back without an issue.. do I need a new sim?

@ThreeUK are absolutely shocking... absolutely no signal no matter where I am

@ThreeUK your customer service is absolute shocking

@ThreeUK I signed up to wuntu before my birthday and I didn't get a birthday treat or offer just wondering what I would have got ?

@ThreeUKSupport @ThreeUK will be changing providers very soon, it’s absolutely pointless to own a mobile phone in 3 if you are out of wifi range - the signal (supposedly 4G) is non- existent! #rubbishnetwork

The complaints team at @ThreeUK told I would not receive confirmation the closure of my complaint. I have now left Three after being with them for over 10 years - maybe longer! I await my letter of deadlock and will take it from there. #terribleservice 3/3

Over 10 yrs with @ThreeUK & have never been so disappointed! Was told yday by the Mumbai team that there was no manager/supervisor/team leader on site for me to speak to. I specifically asked if they were busy but was told that there was no one of seniority on site! #terrible 1/3

@ThreeUKSupport any news on when login will be available again, it’s in a loop at the moment

I was SO CLOSE to catching Palkia with a group of awesome trainers, but nope. My game got hit with the “Network Error” and I wasn’t able to catch it. I’ve never been so triggered in my life 🌚 I hate you @PokemonGoApp @ThreeUK @Apple

@ThreeUK will the £20 unlimited deal still be around at thw end of april. Currently in NZ. Been a loyal customer for 3 + years. Been here since sept so got nz contract. When i am back i want to get contract again and unlimited data is normally unaffordable for me.

@ThreeUK Three, I have messaged several times for new updates on my phone service and the signal around my area. I would like to know when it will be up and running again. Thank You

@notameadow @ThreeUK All the big vendors - Ericsson, Nokia and Huawei - even Cisco and Dell - are talking about intelligent core networks and moving the processing power around... Out of the data centre and closer to radio network. But they've been saying that since the 3g era and it hasn't caught on

@ThreeUKSupport Phone and I was advised that there is no fix date or upcoming work for the problem and I just have to wait. & I asked if my account could be credited while I’m waiting as I’m paying for a service I’m not getting and he said yes £5 credit REALLY 😂

@ThreeUK Same they are on the wrong network

@ThreeUK have got to be the worst network going man

@ThreeUKSupport Customer service told me yesterday that delivery wouldn’t be before 22nd March so I cancelled order, this morning text said delivery today, assume they cancelled order returned to three, you are useless !!!, now I’ve got to go through this all again absolutely useless

Hey @ThreeUKSupport I’m Tryna buy an add-on using the app and it’s not working :(

@ThreeUKSupport Yes, tried that too and still have the same problem