3 (Three) Outage Report in Dudley, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Dudley, England
The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, West Bromwich, Tipton, Oldbury, Woodside and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Phone | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| West Bromwich |
Internet | |
| West Bromwich |
Total Blackout | |
| Tipton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Nick gordon
(@Lordgord1986) reported
from
Wednesfield, England
@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
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Russ Wynn-Smith
(@russmini) reported
from
Redditch, England
Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!
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#HelloMyNameisGary
(@GaryRc379) reported
from
Birmingham, England
@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Ansuya Patel-Yorke
(@MrsAPatelYorke) reported
from
Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Wayne Corbett
(@brummiechef_) reported
from
Birmingham, England
@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou
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Sarah James
(@chamario) reported
from
Wednesfield, England
@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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Daniel Herbert
(@Danherbert80) reported
from
Kidderminster, England
Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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ems.
(@eapxxxx) reported
from
Dudley, England
So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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ems.
(@eapxxxx) reported
from
Dudley, England
once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Koko
(@korrinesky) reported
Then @ThreeUK tell me if I want to cancel the contract I will have to pay them £1,400+. Does anyone have any advice on what I can do about this situation, because I’m honestly confused as to how the liability of this phone seems to be falling on me…
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Jimbob
(@Jimmyy_Lee) reported
@ThreeUK are the worst network company I’ve been with by far, and the people you speak to on the phone are about as useful as a chocolate kettle.
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Jason Warren
(@_Jason_Warren_) reported
@ThreeUKSupport We have no data signal in YO41 1QY. The network checker says they are working on the masts. This has happened twice this week. Can you tell me when the network will be restored today?
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Tracey Thompson
(@TraceyBuzzGThom) reported
@ThreeUKSupport hi I'm having trouble paying my bill through 3 app and online. Can't get past card and amount details please advise Thank you
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Dan Muir🌻
(@Xergal) reported
@ThreeUKSupport Why is tethering such a bad experience? It’s fine for about ten minutes and then I’m cut off with “no internet connection” fault and I’m unable to then get on any sites or apps. This is even when disconnecting and then reconnecting the tether.
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Danny Hutchings
(@dan371971) reported
@ThreeUK when is the signal going to improve in the MK42 8QR area? My signal booster has packed up and the signal is dire. You coverage map suggests good coverage.
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Cyril Katso
(@Cyril_Katso) reported
@ThreeUK fix your network kmt 🙄🙄
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lewis.speed
(@lewis_speed) reported
It really shouldn’t take 20 minutes to purchase a train ticket because of the lack of signal @ThreeUK offer you. They really are the worst network around. September can’t come quick enough.
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Al
(@TheWolfOfIndex) reported
@alxmoore @ThreeUK Leaving these dudes in March, signal is trash
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Koko
(@korrinesky) reported
I let @ThreeUK know that I collected the package but it’s empty, they tell me they will “investigate”. They call me back saying there is nothing they can do I need to find out what happened to the phone 🙃 a phone I have never seen or touched.