3 (Three) Outage Report in Halesowen, Dudley, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Halesowen, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (20%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Halesowen, Dudley, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Oldbury and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Halesowen, England
Latest outage, problems and issue reports in Halesowen and nearby locations:
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Wesley ਜੱਟ
(@im_wesleyjatt) reported
from
Streetly, England
@brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.
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⚘Phil; Facetious Git.. Tongue deep in cheek.
(@A_Guy_on_Here) reported
from
Birmingham, England
Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.
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ems.
(@eapxxxx) reported
from
West Bromwich, England
@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯
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S-X
(@producerSX) reported
from
Wolverhampton, England
@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so
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Numann Haque
(@numann_haque) reported
from
Birmingham, England
@_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.
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georgia 🕺🏾
(@georgiaareyx) reported
from
Birmingham, England
Sick to death of never having any service!! I don’t even live out in the sticks!!! Can’t wait until September when I can leave @ThreeUK
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Andrew
(@Bigglesdaf) reported
from
Wombourne, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕
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wendyclaire
(@wendyclaire) reported
from
Birmingham, England
@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.
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Tom
(@stowtom2010) reported
from
Birmingham, England
Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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Andrea Stone 🧘🏽♂️
(@andrea_stoneCSC) reported
from
Birmingham, England
😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.
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Ben Limehouse
(@BenLimehouse) reported
from
Redditch, England
@ThreeUKSupport Literally the most useless response. You have a customer here that has been with you for 5 years asking for some support with an unresolved issue and getting no traction and when I call up I get no further and it just goes round in circles and have to explain the situation again.
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Tom
(@Tomavfc15) reported
from
Birmingham, England
@ThreeUK are bloody awful 😭😭😭
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Andrew Dickinson
(@agdickinson) reported
from
Solihull, England
@ThreeUKSupport Hi Janet speeds still around 10mbit but full signal on my router. My number is 07491151832. My work Vodafone is 2 bars consistently is 30mbps
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Wesley ਜੱਟ
(@im_wesleyjatt) reported
from
Streetly, England
@GuyOrlov @brattandeaf @ThreeUKSupport My contract end in sept and already looking to move to EE. Cannot get any good signal strength in Birmingham City Centre and Sutton Coldfield town.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Blackwell
(@Blackie665) reported
@ThreeUK really disappointed with 3 home broadband. 1st router lasted 9 days, 2nd router hasn't worked since plugging in it. Waited 48hrs for the fix, now told at least another week. Had to cancel as I need the internet at home. Having to sign up again with expensive ISP 🤬
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Callum Hosie
(@CallumHosie) reported
@ThreeUKSupport incognito/private browsing as a workaround is a thing, but I'm still interested in the root of the UX issues I had tonight. It was an incredibly frustrating experience until I went incognito and it worked.
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keithweston
(@keithweston500) reported
@ThreeUK @ThreeUKSupport I had a problem that three say they've fixed. I have a recurring data pack all set up correctly. Numerous times it hasn't auto renewed, and I have had cash taken from my credit instead for calls etc. For future ref, is there a way of speaking to an adviser instead of live chat.
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Georgia Barnes
(@georgialeigh127) reported
@ThreeUKSupport My partner chose to switch from @O2 to @ThreeUK and at this time we are massively regretting this decision. I am with O2 and have used the same amount of data with no issues after following the correct advice from there representatives. How will Three be rectifying this?
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richard killeen
(@richardkilleen) reported
@ThreeUK How shocking just placed an order for a 5g hub but will be delivered when I am at work, called three to have it sent to store or my work, told only to cancel contract
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Andrew Hazelden
(@AndrewHazelden1) reported
@ThreeUK Just want to recognise Kylo in your Eastbourne store. He managed to sort in less than 15 minutes what your contact us/ help desk/ support failed completely to do in 6 months! Each person in store is great. Look after them. The stress caused by help desk is immense
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Mike 🏳️🌈
(@FrenchyInLondon) reported
@ThreeUKSupport hi, no broadband nor mobile signal in OX5 for 2 days now due to ‘works on masts in the area’. Can you give an update on when this will be fixed? Thanks!
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TrainLover106
(@TLover106) reported
Oi @ThreeUK wankers get ******** off your arses and do something
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Andy Segui
(@seguima) reported
@b33rdy @ThreeUK Suggesting it might be an individual phone is disingenuous. I have exactly the same problem in Southampton, and many other places with my Three sim and before you ask (or suggest) it’s not my phone because I have a dual sim and EE works fine.
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Stuart Beaty 🇺🇦
(@StuartBeaty) reported
@ThreeUKSupport I have spent another 25 minutes on the phone trying to cancel and have just been disconnected AGAIN like I was yesterday. If my contacts are not cancelled today and confirmed to me I will be raising a complaint with Ofcom.