3 (Three) Outage Report in Halesowen, Dudley, England

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Halesowen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (54%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Halesowen, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, Solihull, Wolverhampton, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.

City	Problem Type	Report Time
Birmingham	Wi-fi	5 hours ago
Birmingham	Internet	9 hours ago
Oldbury	Wi-fi	2 days ago
Birmingham	Internet	2 days ago
Solihull	Phone	3 days ago
Birmingham	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

• 
  busphotography.co.uk (@thetrainbasher) reported 2 minutes ago from Dudley, England

  @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

• 
  Jay (@JayAulum) reported 2 minutes ago from Kidderminster, England

  Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice

• 
  🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺 (@Kristoff_Derek) reported 6 minutes ago from Birmingham, England

  @ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃

• 
  Gemma Moore (@Gemmz28) reported 6 minutes ago from Birmingham, England

  @ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks

• 
  Russ Wynn-Smith (@russmini) reported 9 minutes ago from Redditch, England

  Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!

• 
  batgirl (@amanmarway) reported 9 minutes ago from West Bromwich, England

  @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

• 
  𝔫 𝔢 𝔱 𝔱 𝔩 𝔢 (@nataliebates_) reported 10 minutes ago from Birmingham, England

  @ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls

• 
  Ansuya Patel-Yorke (@MrsAPatelYorke) reported 14 minutes ago from Wolverhampton, England

  @ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??

• 
  Sarah James (@chamario) reported 15 minutes ago from Wednesfield, England

  @ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice

• 
  Hannah Greenwood (@HannahGreenish) reported 18 minutes ago from Birmingham, England

  @ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

• 
  Noel Padgaonkar (@noelpadgaonkar) reported 18 minutes ago from Solihull, England

  Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

• 
  Tom Morgan (@TomWush) reported 18 minutes ago from Birmingham, England

  @cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

• 
  Akramantonio (@Akram_Antonio9) reported 26 minutes ago from Birmingham, England

  @ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment

• 
  Noel Padgaonkar (@noelpadgaonkar) reported 33 minutes ago from Solihull, England

  @ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

• 
  Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported 37 minutes ago from Willenhall, England

  @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

• 
  yas (@yasmine_smithx) reported 39 minutes ago from Birmingham, England

  @ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere

• 
  Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported 40 minutes ago from Willenhall, England

  @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

• 
  Ian 🐺 (@iareed) reported 47 minutes ago from Kinvere, England

  @ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?

• 
  Akramantonio (@Akram_Antonio9) reported 49 minutes ago from Birmingham, England

  @ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport

• 
  Lee Dawson (@LeeDawson20) reported 55 minutes ago from Dudley, England

  @GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Drinnie (@Drinnie8) reported 9 minutes ago

  @ThreeUK help!!!! Phone signal one bar. Two max. What’s going on?? Need to make/receive calls.

• 
  Fran Docherty (@fran_docherty) reported 10 minutes ago

  @ThreeUK Hello, I need to log into my account to increase my spending limit. The password reset process won't work. Can you help?

• 
  Chris (@Myhomoprof) reported 10 minutes ago

  @zombie_apoc1 @ThreeUK I’ll second that. Customer service always very helpful. And I pay £8 a month for 12Gb tarriff!! Looking forward to getting a 5G connection!

• 
  karen potter (@KarenPotter81) reported 12 minutes ago

  @ThreeUKSupport I have complained 3 times. Each time i have been told that i would be contacted to discuss, as he has given consent verbally each time for this to happen. No one has contacted me. It really Is bad service, i am going to terminate the contract, and move provider Its unacceptable

• 
  C (@l0oK1nG) reported 12 minutes ago

  @ThreeUKSupport All the while I’m sat here unable to watch the football yet again, can’t even stream a 480p video on YouTube! Your network is a joke

• 
  For a Tory Free Scotland..... (@fior_dhaoine72) reported 13 minutes ago

  @ThreeUKSupport any chance you can give your HLRs a kick and improve your transmitters?? The signal quality in EH6 7BY area has been absolutely abysmal recently. I have a mast near me and should be getting a strong signal... !!!

• 
  The Petrol Shed (@thepetrolshed) reported 13 minutes ago

  @ThreeUKSupport Your team are looking into it. I hope so, I still can’t get more than 2mb and even then that’s the best all day. Been a customer for a while now, are 3 as bad as the internet says?? I hope not!

• 
  Brett Punnett (@BrettPunnett) reported 13 minutes ago

  @ThreeUK got 5g broadband because we needed internet fast as we work from home. Recieved it and it doesnt work. Ring up for help and apparently you've sent us the wrong sim and we have to wait till Monday. Please get someone in touch to fix your abhorrent service. Useless.

• 
  𝓚𝓪𝓽𝓻𝓲𝓷𝓪 ♡ (@Katrina_15) reported 18 minutes ago

  @zombie_apoc1 @ThreeUK Same. I used to be with O2 for years and so many times there would be complete network outage to O2 and their piggy backed carriers, which is why I left for three. I think only once in 8 years there has been a problem with network outage, which didn't last very long

• 
  lee waddingham (@Leewaddingham) reported 19 minutes ago

  @ThreeUKSupport A complaint has been raised. So I hope it is in hand. It’s from resolved and as this has happened to me twice now I wonder how many other customers you treat with such disrespect #CustomerService #customerexperience #Shocking