3 (Three) Outage Report in Stourport-on-Severn, Worcestershire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stourport-on-Severn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stourport-on-Severn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stourport-on-Severn, Worcestershire, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Stourbridge, Dudley, Oldbury and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Stourport-on-Severn, England
Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺
(@Kristoff_Derek) reported
from
Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Daniel Herbert
(@Danherbert80) reported
from
Kidderminster, England
Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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ems.
(@eapxxxx) reported
from
Dudley, England
So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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busphotography.co.uk
(@thetrainbasher) reported
from
Dudley, England
@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Ian 🐺
(@iareed) reported
from
Kinvere, England
@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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Jay
(@JayAulum) reported
from
Kidderminster, England
Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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ems.
(@eapxxxx) reported
from
Dudley, England
once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Katie
(@tteahydrated) reported
@ThreeUKSupport hi, is there a problem in the IV7 area? Had no signal since around 9am this morning.
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Tash Dennington
(@njdennington) reported
@ThreeUKSupport I just want to feel like I’m actually a valued customer since I’ve been loyal to 3 for 8 years now as you’ve always been good at putting my upgrades through in the past and this time you made a mistake and I’m having to pay for it.
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Jonathan Heath
(@HeathJonathan) reported
@ThreeUK your network coverage this weekend on the Isle of Wight was terrible!
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Emily Rowe
(@emilyhelenrowe) reported
@ThreeUKSupport 4g and 5g (and my wifi) are down in SW16 1JB. I can get a little 3G at either end of the street. Your network status checker is saying there aren’t any problems though, any ideas? Same thing happened yesterday.
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Justine
(@nyejustine) reported
@Three_Is_Broken @ThreeUK @ThreeUK i've lived in an underdeveloped country and never seen such a bad, slow even not working internet in the last twenty years. Just wondering how you manage it. I couldn't get connected today at all in Southport?
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Alan 🍥
(@liquidindian) reported
@KathyJanetFilm @ThreeUKSupport Hi Kathy, we're round the corner and have the same problem (same as yesterday). If you get an answer I'd be interested to hear it!
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Si Jo
(@TheRealSiJo) reported
@ThreeUKSupport Yep, it's enabled and working (without a three sim) so it's not a hardware/device issue. no worries i'll just have to switch network which is a shame as i've been a loyal three customer for over 10 years :(
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adam Wadsworth
(@Adamw117) reported
@ThreeUKSupport Any update on this issue the network signal is still terrible over a month on from my last message
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Postcards From Protest
(@PostFromProtest) reported
@PetalLC @ThreeUK @ThreeUKSupport You got a tv at least. I got nothing so far and customer services have no way of finding out why.
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Tash Dennington
(@njdennington) reported
@ThreeUKSupport Might as well make this a thread. After asking to speak to a manager or supervisor about the complaint- I’m told I can have a call back in 24-48 hours. I was meant to have the phone on Friday so that just doesn’t cut it.