3 (Three) Outage Report in Stourport-on-Severn, Worcestershire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stourport-on-Severn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stourport-on-Severn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stourport-on-Severn, Worcestershire, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, Kingswinford and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Stourport-on-Severn, England
Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.
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Wayne Corbett
(@brummiechef_) reported
from
Birmingham, England
@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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ems.
(@eapxxxx) reported
from
Dudley, England
once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Daniel Herbert
(@Danherbert80) reported
from
Kidderminster, England
Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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#HelloMyNameisGary
(@GaryRc379) reported
from
Birmingham, England
@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Jay
(@JayAulum) reported
from
Kidderminster, England
Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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ems.
(@eapxxxx) reported
from
Dudley, England
So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Henderson-McKillop
(@rsmck) reported
@RachT234 @ThreeUK @ThreeUKSupport Yep, regular number (which clearly isn't on the Ofcom DNO list!) and can be easily spoofed. Interestingly calling that number BACK leads to someone who can't talk about complaints. Terrible process.
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RachT234
(@RachT234) reported
My experience with @ThreeUK’s live chat was poor — confusing responses and pointless troubleshooting. Then on the RelayUK call, staff were untrained and impatient. It was exhausting and dehumanising - one of the agents had no idea what RelayUK was.
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Stevo_author
(@SteveMale6) reported
@ThreeUKSupport Did that already. I'm not prepared to pay for a service I can barely use. When connected to your tech dept, I lost signal again and then I received a satisfaction survey. My choice is to continue paying for terrible service or give you £200+ to be released.
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ℝ𝕦𝕤𝕤𝕖𝕝𝕝 𝔼𝕝𝕝𝕚𝕠𝕥𝕥
(@RussElliott96) reported
@ThreeUKSupport can I get a customer service email please
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Heather
(@ukheather) reported
@ThreeUKSupport said they would come back to me 10 days ago with it but didn't. I chased it today and get told to raise a complaint... Then they just told me where to see my version... not remotely helping or reading the issue.
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Bradley
(@Bradley_Lucas) reported
@ThreeUKSupport why have I been unable to make or receive phone calls the last 2-3 days. Everybody else I know using your network is having the same issue
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hannah 🇵🇸
(@helloareulost) reported
@ThreeUKSupport Yes he has and issue still persists
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David McKean
(@keanie14) reported
@ThreeUKSupport Over 2 hours on chats / phone calls sorted one issue. Unanswered; 1 - how have I used 7.2gb in ONE day?? The solution to waiting till July until the 13 July doesn’t work - what if I run out before then?! 2 - how / why did phone use almost 0.5 gb when I was sleeping?!
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AR crypto
(@ARcrypto12) reported
@Csilla_cro @ThreeUK Thx hopefully sort it today, looking to cancel my remaining 12 months without penalties due to them not providing a service
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hannah 🇵🇸
(@helloareulost) reported
@ThreeUKSupport my partner on your network has data, can make calls but hasn’t been able to receive incoming calls all day today - he is waiting to hear back about jobs and missed a phone GP appointment. can you fix this?