3 (Three) Outage Report in Stourport-on-Severn, Worcestershire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stourport-on-Severn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stourport-on-Severn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stourport-on-Severn, Worcestershire, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Dudley, Oldbury and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
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3 (Three) Issues Reports Near Stourport-on-Severn, England
Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Brendon Wilkinson
(@wilkowba74) reported
from
Dudley, England
Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡
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Paul Clayton
(@Claytoncast) reported
from
Birmingham, England
@ThreeUKSupport Then how do we do this. I cant use the same pin. It tells me on trips. i have just set up a new Pin. i wont know if that works until it lets me down again
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.
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Adam
(@AdamCar60698936) reported
from
Birmingham, England
@ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....
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Heather
(@MrandMrsK11) reported
from
Birmingham, England
@ThreeUK Can you help. I need a 4g WiFi dongle on pay as you with approx 20gb. Can you help
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Nicole Talbott
(@Nikkyt_23) reported
from
Birmingham, England
@ThreeUK and then after nearly 2 hours.... they put the phone down.. **** you Three!!!
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Paul Clayton
(@Claytoncast) reported
from
Birmingham, England
@ThreeUKSupport I am heading to the Us and Portugal on business trips in the next month. Should I just change to vodspahone whose customers dont seem to have these problems. My contract is now up for renewal
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Michael Stanfield
(@stanfield81) reported
from
Birmingham, England
@Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....
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🏳️🌈 Jason S 🏳️🌈
(@jassey73) reported
from
Birmingham, England
@ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.
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Gareth Humphreys MBE
(@GarethMBE) reported
from
Birmingham, England
@ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John Peacock
(@Progmonster63) reported
@ThreeUK your home broadband is awful,list count of the number of times I've had to use my mobile allowance because I can't get a signal above 1mbps
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUKSupport The issue is on Wednesday I was assured her account wouldn’t be restricted. As she is so upset she wished for me to speak on her behalf at no point did anyone ask to speak to my Mum . We are in lock down , she needs to hear from her family and friends .
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Cj Dhesi
(@Cj_Dhesi) reported
@ThreeUK I did a live chat this afternoon hoping to upgrade with an offer expiring at midnight. I was told your upgrade system was down. The person I spoke to earlier has finished their shift and advised using the app- but no staff are available. Am I still entitled to the offer?
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Andy
(@halsteadaddick) reported
@ThreeUKSupport I have to return the phone to them, pay £50+ for it to be fitted with a new battery, going to take 2/3 weeks to sort out. Three Mobile will still be charging me for a service I cannot use, but are not willing to assist in anyway.
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David Linsdell
(@Linsa119) reported
@ThreeUKSupport 4 times on livechat is enough, no help whatsoever.
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Leah Juntrasapt
(@LJuntrasapt) reported
@ThreeUKSupport I have called so many times and each time has been for prolonged, frustrating periods of being passed around, only to be told "systems down " at end or worse, just cut off!! I was then told on 15/01/21 that there is no previous record of my calls!!...Then further along the call-
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Rachel 👑
(@Rayyy_winkyface) reported
@ThreeUKSupport Just look up my name and date of birth in your system you’ll see all the help I’ve asked for for the past few days. My problem is my 4g and yall can’t appear to fix it when I pay a good chunk of money a month for it so had to come to Twitter maybe you’ll actually do something
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUKSupport Also perhaps you could learn a thing from @VirginMedia_One they have a bereavement team and I have to say not being able to speak with someone in the UK is not nice . Why would you not wait for the sim to be sent out before restricting her service . The account has two numbers
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ᴮᴱ𝕁𝕀𝕄𝕀𝕀𝕀↗↘𝕀𝕀𝕀ℕ⟭⟬⁷
(@jiminiekkyu13) reported
@ThreeUKSupport I cancelled the contract back in December and they said I won’t get charge cos I mainly cancelled it due to signal services - I thought they’d refund it to me straightaway but I guess not
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Leah Juntrasapt
(@LJuntrasapt) reported
@ThreeUKSupport The attitude/tone of each representative was nonchalant and dismissive and at times quite rude altogether. There are a number of issues which altogether, are too long to go into full details on here; So I really do think that I should be contacted by someone by call tomorrow p.m.