3 (Three) Outage Report in Stourport-on-Severn, Worcestershire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stourport-on-Severn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stourport-on-Severn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (54%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Stourport-on-Severn, England
The most recent 3 (Three) outage reports came from the following cities: Oldbury, Bromsgrove, Stourbridge, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 2 days ago |
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Phone | 8 days ago |
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Internet | 11 days ago |
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Internet | 23 days ago |
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Phone | 1 month ago |
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Internet | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Stourport-on-Severn, England
Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, EnglandI can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Ian 🐺 (@iareed) reported from Kinvere, England@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊 (@Martbushii) reported from Dudley, England@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.
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Princess Jen ºoº (@missJ_E91) reported from Stourport-on-Severn, England@ThreeUKSupport I have DM you with a problem activating my paygo sim
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄
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Daniel Herbert (@Danherbert80) reported from Kidderminster, EnglandFantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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daniel (@field133) reported from Dudley, England@ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕
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Brendon Wilkinson (@wilkowba74) reported from Dudley, EnglandNever known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR
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daniel (@field133) reported from Dudley, England@ThreeUK @Threedown today has been like morse code having a phone that is intermittent and not being able to keep in touch for up to date.😪😪I think a goodie bag would help me forget the inconvenience
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Lee Dawson (@LeeDawson20) reported from Dudley, England@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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daniel (@field133) reported from Dudley, England@ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer
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ems. (@eapxxxx) reported from Dudley, Englandonce again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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busphotography.co.uk (@thetrainbasher) reported from Dudley, England@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....
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Jay (@JayAulum) reported from Kidderminster, EnglandExceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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ems. (@eapxxxx) reported from Dudley, EnglandSo @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nadeem Shamim (@shamimn) reported@hylodawarrior @ThreeUKSupport Having the same issue in EC1N 8QX but with zero connectivity on broadband. Sent a DM to Support as well….
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cycleoptic💙💚 (@cycleoptic) reported@alxdxn @ThreeUKSupport I’m not sure they’ve got past the turn it off and on again stage? Support do not seem to know ( or won’t tell us) the issues !
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Catalina Anca Toader (@catherine_von_t) reported@ThreeUK @ThreeUKSupport What a mess! I work from home and the broadband connection was down in the past 4 days!!!
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Borsya (@borsya) reported@ThreeUKSupport The issue is still there…..
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Harold Akinleye (@AkinleyeHarold) reported@ThreeUK your service in London is a problem for subscribers.
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nicki (@nickifyi) reportedBruh, @ThreeUK. A 3 day network outage is bullshit. Even more so that it's a known issue. I'm sorry, but how can you not have more information and an expected TAT for repair?! Did you maybe wanna inform your customers? Three days without internet. Are you serious?!
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sidusTanotus (@sidusTanotus) reported@ThreeUKSupport hi - broadband service is patchy again today. When can this be fixed pls?
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Kevin (@longashtonkev) reported@ThreeUKSupport This issue is still going on. It's fine for a few hours, then drops out, and has been doing that for 4 days now. I've rebooted and reset the router a number of times. Is there are specific issue that's causing this? It seems others are having the same trouble.
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David Sinclair (@david_sinclair) reported@ThreeUKSupport Day 4 - still on a very patchy network. Connections keep dropping, bandwidth is frequently <15mbps (when there is a connection at all) and DNS is constantly falling back to alternate as your primary DNS is unavailable. Seriously, how and when are you going to make this right?
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anaya-nicole parke-peterson (@inkedcaribbean) reported@ThreeUKSupport Don’t god damn tell me to refrain from sending abusive language cause I filtered it out with stars. How the hell you gonna charge me for a line every month that got stolen off my doorstep? Absolutely sickening