3 (Three) Outage Report in Stourport-on-Severn, Worcestershire, England

Problems in the last 24 hours in Stourport-on-Severn, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stourport-on-Severn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Stourport-on-Severn, England

The most recent 3 (Three) outage reports came from the following cities: Oldbury, Bromsgrove, Stourbridge, and Dudley.

City	Problem Type	Report Time
Oldbury	Wi-fi	3 days ago
Bromsgrove	Phone	9 days ago
Oldbury	Internet	13 days ago
Stourbridge	Internet	24 days ago
Dudley	Phone	1 month ago
Oldbury	Internet	2 months ago

Community Discussion

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3 (Three) Issues Reports Near Stourport-on-Severn, England

Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:

• 
  Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported 38 seconds ago from Dudley, England

  @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

• 
  Daniel Herbert (@Danherbert80) reported 5 minutes ago from Kidderminster, England

  Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 9 minutes ago from Kinvere, England

  @ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 20 minutes ago from Kinvere, England

  @ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent

• 
  Ian 🐺 (@iareed) reported 21 minutes ago from Kinvere, England

  @ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 27 minutes ago from Kinvere, England

  I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

• 
  daniel (@field133) reported 31 minutes ago from Dudley, England

  @ThreeUK @Threedown today has been like morse code having a phone that is intermittent and not being able to keep in touch for up to date.😪😪I think a goodie bag would help me forget the inconvenience

• 
  busphotography.co.uk (@thetrainbasher) reported 34 minutes ago from Dudley, England

  @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

• 
  daniel (@field133) reported 37 minutes ago from Dudley, England

  @ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer

• 
  ems. (@eapxxxx) reported 38 minutes ago from Dudley, England

  once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport

• 
  Jay (@JayAulum) reported 42 minutes ago from Kidderminster, England

  Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 43 minutes ago from Kinvere, England

  @ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....

• 
  daniel (@field133) reported 46 minutes ago from Dudley, England

  @ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕

• 
  Lee Dawson (@LeeDawson20) reported 48 minutes ago from Dudley, England

  @GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact

• 
  Princess Jen ºoº (@missJ_E91) reported 50 minutes ago from Stourport-on-Severn, England

  @ThreeUKSupport I have DM you with a problem activating my paygo sim

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 54 minutes ago from Kinvere, England

  @ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process

• 
  ems. (@eapxxxx) reported 54 minutes ago from Dudley, England

  So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 55 minutes ago from Kinvere, England

  @ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.

• 
  Brendon Wilkinson (@wilkowba74) reported 57 minutes ago from Dudley, England

  Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 57 minutes ago from Kinvere, England

  @ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  wayne james (@misterjames) reported 6 minutes ago

  @ThreeUKSupport Paying almost £60 a month to a £billion company who can't make their app work so I can actually pay my bill. Been waiting 5months now for them to fix it. Support says all the right things then, you never hear back from them. Frustrated.

• 
  Old Guy (@BallsontheLine) reported 6 minutes ago

  If there is a worse App / online mobile experience than @ThreeUK @ThreeUKSupport I would be very surprised. Horrendous. Who gets paid to design and manage it? Absolutely hopeless perpetual navigation journeys, login and logged out experiences. Pathetic.

• 
  Michael Williamson (@michaeljw_97) reported 6 minutes ago

  @ThreeUKSupport I recieved a call today regarding being unable to login but i missed the call. Can you please tell me which department i'd need so i can return the call? Thank-you

• 
  Pravin Raut (@raut1606) reported 9 minutes ago

  "Extremely disappointed with the lack of assistance from @ThreeUK. My phone number has been down for 24 hours and no clear timeline for a fix. Unacceptable customer service." #ThreeUK #CustomerServiceFail @ThreeUKSupport

• 
  Marcel Stampfer (@hernehillbilly) reported 12 minutes ago

  @ThreeUKSupport I haven’t been able to get signal from a central London location since joining Three. I checked the network status and see there is a fault in my area. How can I find out when the fault will be fixed?

• 
  J3 (@j3adj) reported 14 minutes ago

  @ThreeUKSupport I am still unable to have access to my account for 2 weeks now. Your support team has been appalling as well. I need to update my direct debit. Your online facilities to access also doesn’t work too. What is going on?

• 
  Tony Dobson (@toneboy) reported 15 minutes ago

  @ThreeUK Hi, is there an issue with your online switching service? Have been trying to apply my wife's PAC code without luck. If that isn't working is there an alternative method?

• 
  J3 (@j3adj) reported 18 minutes ago

  @ThreeUKSupport No this is not a new account. I’ve even changed my password. It either says the password is incorrect or when it does register I get a message saying it’s ‘not you it’s us. Please try again’. Yet it is still not working.

• 
  Philip Drew-White (@tykingthepith) reported 19 minutes ago

  @ThreeUK if only some of your advisers listened. The customer service is seriously letting you down in my eyes. When they laugh during your complaint and when they call back at the incorrect time it is unacceptable.

• 
  bozo (@QuicksaveA) reported 22 minutes ago

  @ThreeUKSupport Your team didn't cancel my phone after calling them several months ago, now customer support live chat claims there is no cancellation request. Sort this.