3 (Three) Outage in Redditch, Worcestershire, England

@ThreeUK My signal has been appalling across the entirety of Birmingham for weeks. Even switching to 3G makes no difference. Are there issues? Over subscribed network? What am I paying for? 🤔

@ThreeUKSupport terrible mobile broadband in B15 and B17 for a couple of weeks now. It didn’t use to be like this. I’m changing provider.

@ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!

@ThreeUK all week I have been having really unstable and patchy service from my 5G router here in Brum. One moment 100Mb the next 0. Is there an issue?

@ThreeUK excuse me.why is my internet on my iphone so so bad in the B92 8NW Postcode When im at work??

@ThreeUKSupport I have already logged a complaint but with no luck. Complaint ref no: 31181516. Been offered some money back as goodwill after spending long time on chat and phone calls. Don’t want to waste more time going through complaints process again.

@ThreeUKSupport I’m trying to call you from a non three number and it just keeps failing. Can you help, and authord on my nans account and want to help upgrade her sim

@ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?

Anyone else on @ThreeUK @ThreeUKSupport having major issues at the moment? To double check, I called my mobile from my house phone and it wouldn't let me answer. Then my house phone tried to call me again without me even calling.

@ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.

@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?

@ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.

@ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.

@ThreeUKSupport absolute joke your customer services are! Three calls today, three conflicting responses. You’re just making it difficult to leave your rubbish network!

@tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

@ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.

I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.

@shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.

Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.

@ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

@ThreeUK @ThreeUKSupport useless. I just wanted to keep my number and you somehow managed to lose it. Now I am stuck in a 24-month contracts that I will def won't renew. Absolute shambolic technical support.

Email from @ThreeUK to tell me they’re forcing me off my current legacy plan (that includes roaming) onto a new one (that doesn’t). So guess it’s time to find a new network. Shame.

hi @ee you misinformed me, changed my contract, admit to misinforming me but can't revert your changes. now moved to @ThreeUK you've just lost a customer of around 6 years. congratulations!

@ThreeUKSupport nothing but lies! Broadban supposed to be simple and just plug in and it's set up! 5 phone calls of lies! Numerous love chats! The three agents don't care! The manager of customer relations did nothing to help either. I will be taking my phone accounts elsewhere!

@ThreeUKSupport hi again, can i ask why since this issue was ‘fixed’ can i only get 3G signal and not 4G as previously i got

@ThreeUK postcode CH44 low or no signal. Is there a known problem?

@ThreeUKSupport trying to get my PAC number since yesterday but apparently a system issue.

@ThreeUK trying to get my PAC number but there is a system issue

@ThreeUK I need to access my last two bills but I have left you and you have shut down my account - how do I get them?

@LetsLocalise Only with the help with companies like @ThreeUK , @LGfL and of course yourselves (who are 100% FREE to join) ... without you guys - communities like ours would have been destroyed during #Covid ... all of you (and other sponsors) #changedlives